Docstoc

APCO Presentation

Document Sample
APCO Presentation Powered By Docstoc
					                          LNP, Pooling and IVR




                What are the impacts to Public Safety
                Organizations and Law Enforcement?


                                                Barry Bishop
                              Director of Numbering Services, Lockheed Martin
                                                312-706-6255
                                          barry.bishop@ported.com



APCO International Conference & Expositi on
                                                        1                       Thursday 8/13/98
           Albuquerque N.M.
   Let’s increase competition with Number Portability and
     Pooling (and headaches for Law Enforcement and
                   Public Safety Agencies?)
    LNP (Local Number Portability)
          – LNP has been mandated by the FCC in the Telecommunications
            Act of 1996
          – LNP creates a situation where it may be difficult to find out
            which Telecommunications Service Provider serves a particular
            telephone number.
                 • This may result in situations which could be detrimental to the public’s
                   safety
                 • For example, a call reaching a PSAP with only the telephone number
                   displayed, and a citizen unable to speak. How do you find the callers
                   location. Telephone number prefix’s may no longer equate to a specific
                   phone company.



APCO International Conference & Expositi on
                                                   2                                Thursday 8/13/98
           Albuquerque N.M.
     What is Thousand Block Number
                Pooling?
    Thousand   Block Number pooling is the ability to
     share an NPA-NXX among several facilities based
     carriers that are serving the same rate area.
    The intent of 1K number pooling is to prolong the
     life of an NPA by reducing the demand for NXX’s
    NXX’s will be shared in the same Rate Area by
     assigning unused numbers in thousand blocks
     (NXX-X) to Service Providers

APCO International Conference & Expositi on
                                              3   Thursday 8/13/98
           Albuquerque N.M.
   “Number Pooling” allows a 10,000 Block of
   numbers to be shared among Service Providers in
   the same Rate Area, conserving resources.
              Service Provider B
                       Switch                  Rate Center 1
Block            847-391-8000
Holders
                                                           Service Provider A
                                                           Code Holder
            Service Provider C
                                                                   Switch
                      Switch



                847-391-6000                                   847-391-0000


           Service Provider D
                    Switch


         847-391-3000-5999

 APCO International Conference & Expositi on
                                                  4                             Thursday 8/13/98
            Albuquerque N.M.
   Number resources will be placed in a “Pool” and distributed in
      thousand blocks as needed by a “Pool” Administrator.

             Service Provider B
                      Switch                  Rate Center 1
Block
Holders         847-391-8000                                      Number Pool
                                                                 847-391-1000-1999

           Service Provider C
                                                                 847-391-2000-2999

                     Switch
                                                                 847-391-7000-7999

               847-391-6000                             Service Provider A
                                                        (Code Holder)
          Service Provider D                                      Switch


                   Switch
                                                              847-391-0000
        847-391-3000-5999

APCO International Conference & Expositi on
                                                 5                              Thursday 8/13/98
           Albuquerque N.M.
     Will Number Pooling affect Public Safety
     agencies or Law Enforcement agencies?
       Initial analysis does not reveal any major changes above those
        required to support LNP (with a caveat or two)
       It is conceivable that some Public Safety agencies and LE agencies
        may use the NPA-NXX’s in administrative systems. LNP may
        break these process’s and systems.
          –   Number Pooling may aggravate this as it will generate more numbers which
              are portable.
       Is there any way I can verify which NPA-NXX is assigned to a
        specific carrier or better yet an individual telephone number?
          –   Yes, initially there will be a IVR (Inter-active Voice Response Unit) available
              in certain areas will provide information concerning ported and pooled
              numbers.


APCO International Conference & Expositi on
                                                  6                                 Thursday 8/13/98
           Albuquerque N.M.
           What are the major changes for Law
         Enforcement and Public Safety agencies?
   Information that   was readily available prior to
       competition may be more difficult to obtain.
         –   Information for ported and pooled numbers
                •    who is the Service Provider
                •   This type of information can be obtained via database lookups or an IVR
                    type system
      The Telecommunications Industry is currently working with Public Safety
       agencies and Law Enforcement agencies to address the issues.




APCO International Conference & Expositi on
                                                     7                                Thursday 8/13/98
           Albuquerque N.M.
  Integrated Voice Response Unit (IVR)
     The IVR provides the capability for PSAP personnel or Law Enforcement
      personnel to find out which Service Provider is currently providing service to a
      specific ―Ported‖ or ―Pooled‖ telephone number.
     How is the IVR accessed?
        –   Dial the access number for the IVR
        –   Input assigned Pin number
        –   Input the Telephone number you wish to verify.
        –   System will provide the current Service Provider (if it is a ―ported‖ or ―pooled‖
            number)
               •   The database today is used only for ―ported‖ and ―pooled‖ numbers.
     Initial deployment of the IVR will be available for the LNP areas in Chicago and
      Detroit 6/1/98
     IVR today is only being deployed in areas where it is specifically being requested
      by the Regional LLC (Limited Liability Corporation). Currently deployed in the
      Midwest region, pending concurrence in the Southwest region and is under
      consideration in other regions.
APCO International Conference & Expositi on
                                                           8                               Thursday 8/13/98
           Albuquerque N.M.
    CROSS-REGIONAL SECURITY/LAW
 ENFORCEMENT TEAM RECOMMENDATION
       A team composed of representatives from law enforcement, service providers and
        other associated agencies met on May 18, 1998 and July 1, 1998 to discuss
        possible solutions for law enforcement to problems associated with LNP. Since
        LNP is national in scope, a national solution is in the best interests of both law
        enforcement and service providers.

       This team has reviewed suggestions and proposals from the various regions and
        studied in-depth the implemented solution in the Midwest Region. The team
        agrees that the requirements agreed upon by the Midwest Region will help to
        meet the needs of law enforcement agencies nation wide. The team also
        recommends that four additional items be included to ensure that law
        enforcement agencies are provided with all the necessary information they would
        need to perform their jobs in a more efficient and expedient manner.



APCO International Conference & Expositi on
                                               9                                 Thursday 8/13/98
           Albuquerque N.M.
    All requirements agreed upon by the team are as
                        follows:
       RELIABILITY
          – 99.9% availability
          – managed capacity & call allocation
       INFORMATION
          – service provider identification & 7 x 24 contact number
          – IVR on-line information available 7 x 24
       SECURITY ACCESS
          – PIN per service provider
          – each SP to have assigned PIN number access
       SYSTEM HOLD TIME
          – two options available
                 • reports
                 • on-line queue announcements.
APCO International Conference & Expositi on
                                                  10                  Thursday 8/13/98
           Albuquerque N.M.
    All requirements agreed upon by the team
            are as follows: (continued)
       MULTIPLE REQUESTS ON SINGLE ACCESS
          – up to 20 TNs per call—tunable
       TRAFFIC MEASUREMENT ABILITY
          – numerous reports available and resizing capabilities
       800 ACCESS NUMBER
          – direct dial number also available
       PER ACCESS BILLING PROCESS
          – billing activity captured per minute/per call
          – other options available
       PIN ADMINISTRATION
          – available from Lockheed Martin


APCO International Conference & Expositi on
                                                 11                Thursday 8/13/98
           Albuquerque N.M.
    All requirements agreed upon by the team
            are as follows: (continued)
       ACCESS TO PORTED AND NON-PORTED NUMBERS

       LOCAL SERVICE PROVIDER HISTORY

       ONLINE ACCESS TO DATA
          – via modem or direct interface




APCO International Conference & Expositi on
                                              12   Thursday 8/13/98
           Albuquerque N.M.
                        What Happens Next?
       Members of the team from the FBI have committed to present the
        above requirements to a cross-section of law enforcement members
        at a high level between July 1, 1998 and the next meeting in
        September, 1998. Buy-in from all law enforcement is anticipated.
       The law enforcement team proposal to the Regional Operations
        Teams is to present the above requirements to the LLC’s (Limited
        Liability Corporation’s) in order to achieve acceptance of the
        project on a nation wide basis, and to obtain agreement from the
        LLC’s to fund and implement the basic recommendations in all the
        regions.
       Presentation to be made to the North American Numbering Council
        concerning Law Enforcement and Public Safety issues August 17th
       Next Regional Meeting Sept 10, 1998 in Chicago
APCO International Conference & Expositi on
                                              13                 Thursday 8/13/98
           Albuquerque N.M.
           Helpful sites regarding Number Portability,
             Pooling, Numbering Admin and IVR.
       http://www.nanpa.com (North American Numbering Plan
        Administrator)
       http://www.npac.com (Number Portability Administration
        Center)
       http://www/ported.com (Number portability and pooling site)
       New http://www.numberpool.com (Number Pooling
        Administration Center and IVR Pin Administraton and
        Registration)
       http://www.fcc.gov (Several locations on this site deal with
        numbering, Portability and Pooling)
       http://www.atis.org (Several National forums (INC, T1S1.6,
        etc))
APCO International Conference & Expositi on
                                              14                 Thursday 8/13/98
           Albuquerque N.M.

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:3
posted:8/22/2011
language:English
pages:14