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    Trends & Strategies in Logistics
Agenda for Logistics Management in 2010
   5th International Logistics & Supply Chain Management Congress
                      Istanbul 8th November 2007

               Prof. Dr.-Eng. Frank Straube
                  Berlin University of Technology
                       Logistics Department

    Managing Director Institute of Technology and Management
           Vice Chairman Bundesvereinigung Logistik e.V.
   Executive Board Member of the European Logistics Association
Key data of the Berlin University of Technology

     347 Professorships (inc. junior professorships)

     1.732 Research associates

     31.152 students,

      there from 6.327 international students (20%)

     Average 30 Habilitations per year

     Average 420 Ph D Thesis per year

                                                          Budget 2007: 383,4 Mio. €

                                                           Third-party-funds 2007: 75,3 Mio. €

                                                          Close cooperation with centers of research and

                                                          business like Siemens, Bertelsmann,

                                                          DaimlerChrysler and Heinrich-Hertz-Institute

                                                          Numerous cooperation with well-known

                                                          international universities

                                  Trends & Strategies in Logistics Management                     Logistics
The logistics department offers a widespread of different services

     Teaching                           Research                          Professional Education                     Services

• 250 Students p.a.

• 80 Diploma Thesis                                                                                               • Conferences
                                                                                                                  • Workshops
• General Logistics      Supply Chain                 Global Value                            EMBA
  Courses                Management                     Creation                         Intensive                • Recruiting Events
                                                                                         Kompakt -
• Specific Courses
                                         Trends &                                         studium
                                                                                          Courses                 • Transfer projects
• External Lecturers                     Strategies
  active in Industry,
                                                                                                                  • Management Studies
  Retail and Logistics
  Services                                                                      Basic Logistics Courses
                                                                                                                  • Publishing
• IT Laboratory with
  modern Software-                                                                               Services for     • Logistics Library
                                        Logistics                          Study Courses
  Tools                                                                    Studiengänge            Engineers
                                                                                                Management für
                                                                          Wiing / BWL / VWL       Ingenieure
• Practical Courses -                                                                                             • Awards
  Knowledge Transfer
  Economy - Science

                                             Academic international Partners (Extract):
   Cranfield University, Oxford University, Farmer School of Business, Miami/Ohio, University of St. Gallen, University Panthéon-
     Assas Paris, Grant MacEwan Institute Edmonton, University Tongji Shanghai, Linköping University, Athens University of
                                                     Economics and Business

                                            Trends & Strategies in Logistics Management                              Logistics

 1   Profile of the Logistics Department – Berlin University of Technology

 2   Mega Trends

 3   Trends & Strategies in Logistics

                         Trends & Strategies in Logistics Management   Logistics
Some current research projects


                    Identification of sustainable best practices in logistics and supply chain management within
                    Europe and establishing an European knowledge platform


                    Development of a reference model for international transports and services to represent
                    functional requirements of a service oriented application platform for logistics


                    Analysis and developing possibilities for efficient collaboration in RFID-supported logistics

                    Competence Center for International Logistics Networks

                    Identification of success strategies for the internationalisation of logistics systems and
                    development of security strategies

                    DB Logistics Innovation Center for Traffic and Logistics

                    Development of innovative logistics concepts for the hinterland traffic.
                    Developments in worldwide Contract-Logistics

                            Trends & Strategies in Logistics Management                                    Logistics
The bestLog Project

        Program:          Sustainable Surface                   Budget:           3.05 million Euro
                          Transport                             Duration:         48 months (until 02/10)
        Official Title:   Logistics Best Practice               Consortium:       9 research institutes
        Principal:        DG TREN                                                 from 9 European
        Advisory Board:   35 representatives from                                 countries
                          19 countries

                                               European Platform
                                      Establish a

                                for collection and active dissemination
                                      of Logistics Best Practice to
                                            (ongoing, self-funding, non-profit)

                          •   Improve Supply Chain Practice
                          •   Improve Supply Chain Education
                          •   Reduce Differences across Europe
                          •   Set Standards
                          •   Create growth and jobs
                          •   Achieve better match between EC policy and business decisions


 1   Profile of the Logistics Department – Berlin University of Technology

 2   Mega Trends

 3   Trends & Strategies in Logistics

                         Trends & Strategies in Logistics Management   Logistics
  Good logistics practice today
may not be good logistics practice

        Trends & Strategies in Logistics Management   Logistics
Trends in Logistics: Analysis of major publications

Underlying Studies, amongst others:                     Grouping of Trends / Developments and derivation of
  BVL (2005): Trends and Strategies                     relevant trends for logistics
  Singh, MIT (2004): A Review of the
  Leading Opinions on the Future of
  Supply Chains                                             Security/
                                                          Environment/                          Technology
  Sheffi, MIT (2001): Supply Chain                        Government
  Management under the Threat of
  International Terrorism
  Bowersox (2000): Ten mega-trends
  that will revolutionize supply chain
  Rice, Caniato (2003): Building a                                                  Business
  secure and resilient Supply Network
  Paquette (2005): The Supply Chain
  Response to Environmental Pressures
  Global Commerce Initiative,
  Capgemini, Intel (2006): 2016: The
  Future Value Chain                                                                Logistics

  Frazelle (2002): Logistics Megatrends

                                     Trends & Strategies in Logistics Management                 Logistics

  A large number of Trend studies have been screened to identify the major challenges and
  opportunities for future logistics

                                                  Customers/Markets                            Technology

                                          • Population growth
                                          • Ageing populations in                   • Faster, inexpensive access to
                                            industrialized Countries                  information and communication
  • Climate change / Catastrophes                                                     technology
                                          • Migration and Urbanization
  • War / Terrorism                                                                 • More complex products
                                          • Individualization; Seller to
  • Limited Resources                       buyers market                           • Renewable energies

  • Laws / Regulations for                • Growing buying power in                 • Miniaturization
    sustainability and for security         emerging markets                        • Sensor technologies (e.g. RFID)

                              New Requirements                                                   Enablers

                                      Trends & Strategies in Logistics Management                             Logistics

 1   Profile of the Logistics Department – Berlin University of Technology

 2   Mega Trends

 3   Trends & Strategies in Logistics

                         Trends & Strategies in Logistics Management   Logistics
Survey/Research „Trends & Strategies“ by BVL and TU-Berlin since 1988

     Year                           Title

     1988                     Trends in Logistics

     1990              Trends in Logistics in the 1990ths

     1993                  Perspectives of Logistics

     1996           Trends and Strategies in Logistics 2000

     1997              5 Focus Surveys in Logistics 1996

     1997                  Towards the 21st Century

     1999                 The Next Wave of Logistics

     2000          Trends and Strategies in Logistics 2000+

     2002               Supply Chains in Transformation

     2003      Trends and Strategies in International Procurement

      2005   The Agenda of Logistics Management 2010

      2008     Trends and Strategies in Logistics 2008
             The biggest logistics and SCM survey in Europe since 1988

                                  Trends & Strategies in Logistics Management   Logistics
Current international surveys on logistics and SCM

      International Procurement                                Internationalisation
         in Emerging Markets                                   of Logistics Systems

     Success factors for sourcing from                   Analysis of companies entering new
     Emerging Markets                                    markets and the consequent
     Impact of supplier selection,                       international extension of logistics
     development and integration on                      systems
     sourcing success                                    Identification of success factors
     Supplier management and                             Comparison of Asian and European
     integration of partners in Emerging                 companies‘ approach
     Markets                                             Co-operation with
     Impact of Logistics Service Providers               Huazhong University of Science and
     Co-operation with                                   Technology (HUST), Wuhan
     National University of Singapore

        For more details please visit and

Summary of identified logistics trends

                       Customer integration (holistic logistics)
„well known“           Network collaboration (design, planning/fulfilment)
 Trends                Agile/Flexible processes

               Implemen-     Value-based
               tation        logistics   Network maturity              IT-Integration     Global Logistics
„hot“                                           Performance/Training         APS            Strategy/ Knowledge
new Trends                                      Product ramp-up              e-ordering     Safety/Compliance
                                                TCO                          SOA            Partnerships/


                               Trends & Strategies in Logistics Management                        Logistics
            Logistics is global.

Good Logistics tomorrow will have to follow
   the same quality standards globally.

What are the main objectives for internationalisation?

         Growth and Market Proximity are more
         important than cost reduction

         Increasing Sales activities in „low cost

         Growth-objectives differ between European
         and Chinese companies:

                     Chinese firms try to achieve better margins in

                     European firms broaden their customer basis
                     in foreign markets in times of shortening
                     product life cycles and increasing R&D

         9 % of all reviewed companies follow a strategy
         of risk reduction when expanding globally

Source: 2007 TU Berlin/ HUST, Survey – Internationalisation of logistics systems, not yet published

                                                                 Trends & Strategies in Logistics Management   Logistics
Globalization – World economy is increasingly integrated

                       Growth (%)

                                                         World Exports
                                     5                                   World GDP
                                         2002                2003         2004

Quelle: FTD, WTO

                       Trends & Strategies in Logistics Management               Logistics
Challenges in Emerging Markets

                Top Problems                                                       Problem dimensions

                      Quality                     82%

               Cultural difficulties              81%

                    Logistics                     77%                                       Quality

              Further Problems

               Supplier Qualification         70%                                  Culture         Logistics

              Negotiation mentality            73%

               Production Know-How            68%
                    of Supplier

                 Communication                64%

                                                                                 (in % of all responses rating the
              Loss of own Know-How          52%
                                                                              respective challenges medium to high)

    Companies are facing three problem dimensions in Emerging Markets: Quality issues, cultural
    difficulties and logistics
    These challenges directly influence the complexity of supplier selection and management

                                        Trends & Strategies in Logistics Management                                   Logistics
Problem dimensions in Emerging Markets

                                        Market Analysis – Logistics Challenges

                        Logistics challenges

            East-EU                                21%

            Non-EU                                 31%

         Advanced Asia                             24%

              Asia                                 22%

             China                                 56%

             India                                 45%

         (in % of all responses)

    Among the Emerging Markets, China poses the biggest logistics challenges.

                                          Trends & Strategies in Logistics Management   Logistics
 How far is logistics involved in the internationalisation ?

        2/3 of the professionals surveyed state that late involvement of logistics managers in
        the internationalisation process leads to unnecessarily high logistics costs.

        The strategic potential of logistics for internationalisation activities remains in many
        cases unleveraged– the majority of logisticians asks for more Top-Management
Source: 2007 TU Berlin/ HUST, Survey – Internationalisation of logistics systems, not yet published

                                                                 Trends & Strategies in Logistics Management   Logistics
Application of globally standardised logistics processes

        Standardisation of processes is an important tool to cope with the complexities of
        global networks

        Only a minority of companies roll out standard processes globally without local

        Most of the German firms (58 %) develop a completely new logistics system for every
        country, while only 28 % of the Chinese do the same.
Source: 2007 TU Berlin/ HUST, Survey – Internationalisation of logistics systems, not yet published

                                                                 Trends & Strategies in Logistics Management   Logistics
“Extreme variation in the maturity of logistics
    networks in companies and sectors”

Global footprint of logistics: The reality

                             Trends & Strategies in Logistics Management   Logistics
 Methodology for logistics network maturity
  2.                    Applying a scoring model                                                             3.         Classification into comparison groups
 Questionnaire for manufacturers                                    Ranking of companies
                                                                                                              Comparison                       Classification areas                Number of
                                                                                                                groups                    of logistics network maturity            companies
  e.q. Question:          Importance        Importance
                                                                    Compan          Today         2010
  cross-company                today          in 2010               y
                         ve                 ve                                Total Maturit Total Maturit                                                                >75% 100%      22
  logistics projects?       ry                 ry
                               hi    h
                                  gh i gh
                                                  hi    h
                                                     gh i gh
                                                                              score y       score y               Leader                                                                      Top 20
                                                                                    degree        degree                                                    >50%               100%     21
 Cross-company planning                                             Comp. A    74     70%   105     100%
 Tracking product life cycle                                                                                                                    30%                75%                  106
                                                                    Comp. B    47     45%   101      96%       Advanced
 Opti. outsourcing degree                                                                                                                 20%         50%                               109
                                                                    Comp. C    81     77%    89      85%
                                                                                                                                0%      <30%                                            87
                                                                                                                                0% <20%                                                 85

                              Assigning                                          Highest Score in            Toda
                            Scoring Points                                    2010 as Benchmark

  1.                                                                                                         4.
Defining criteria for indication of high network maturity                                                   Identifying strategies by comparing leader vs. beginner
                    8 criteria groups                                                                                                                       Prioritize maturity criteria:
                                                                                                                  Cross-company logistics projects
                    coordination processes                                                                                                                  Optimization of outsourcing degree
      Extended                                           planning and
    outsourcing                                          scheduling                                                                                         Involve other Issues:
                                                                                        75 criteria                      Goals in logistics
  Extended                                                                            characteristics
   logistics                                                                                                                                                Reduce cash-to-cash cycle
                                                                                                                  low                             high                   Leader in 2010
                                                         Cross-company                                             Importance of success strategy                        Leader today
                                                         RFID applications
           tasks                                                                                                   (Differentiation - leaders versus
                        Cross-company                                                                                                                                    Beginners as basis for
                           projects                                                                                            beginners)                                comparison

                                                                                 Trends & Strategies in Logistics Management                                                       Logistics
Maturity of logistics networks
        Network maturity by sector                              Network maturity by supplier level
                                             52%     9                                                               Leader
       Automotive                            37%     12                                                      40%       7
                                             45%     3
                                                                      1st Tier                                         6
                                             29%     2                                                       42%       12
                                             42%     2
                                                                                                             29%       14
        High Tech                            28%     2                                                       41%       2
                                             37%     3
                                                                      3rd Tier
             Food                                    3
                                             26%                                                             39%       1
                                             35%     3                5th Tier                               24%
   Machine Construction                              2
                                             25%                                                             33%
                                                                      2nd Tier
     Wooden Products                         22%                                                             32%
                                                                      4th Tier
                                             21%                    Toda                Value added levels average
                           Sector average
                                                                       y                     of manufacturers
         y                of manufacturers

        Variation in the degree of penetration of logistical principles
        Logistics integration currently ends at the second tier supplier level
        But plans for expansion, particularly at downstream levels
                                                                                                            Source: Trends and Strategies 2005

                                  Trends & Strategies in Logistics Management                                         Logistics
“Logistics services need price labels”

Development of logistics costs – a sector comparison

      Logistics costs as percentage                                            Logistics investments as percentage
              of total costs                                                           of total investments

                              Food     8,0%                                          Food      19%

                       Chemical        6,9%                                   Chemical         17%

      Machine Construction             6,0%                  Machine Construction              9%

                      High Tech        5,2%                                  High Tech         6%

                    Automotive         5,1%                                Automotive          5%

         (Average of all figures for                             (Average of all figures for                           Trend up to 2010
         the sector in question)                                 the sector in question)

      Depending on sector, logistics costs account on average between 5 and 8
      percent of total costs
      Little or no standardized allocation of logistics costs and services
      Machine construction, high tech and automotive investing increasing sums
      in logistics
                                                                                                      Source: Trends and Strategies 2005

                                              Trends & Strategies in Logistics Management                         Logistics
“Dynamic markets call for more flexible logistics
    structures and new planning methods”

Dynamic environment and reactions of the companies
   Demand has developed dynamically
                                                                                   Reactions to dynamic markets
        during the last 5 years
                                                                                     Flexibilization of                                         89%
                                                                                  logistics structures                                          85%

 Manufactures    17%                  51%
                                                                                    Intensification of                                          72%

                                                                                     cross-company                                              59%

     Retailers            39%               43%                                          cooperation                                            74%

    Logistics                                                                         Adaptation of
                                51%               44%                                                                                           50%
      service                                                                     planning methods
    providers    (in percent of surveyed companies)

                                                                                       Adaptation of                                           54%
                                            Agree fully
                                                                                      strategic goals                                          79%
                                            Generally agree
                                                                              Increase in inventories                                          35%
                                                                                                      (in percent of surveyed companies who replied with
                                                                                                      “generally agree” or “agree fully”)
                                                                                                     Manufactures        Retail       Logistics providers

        Strategic reorientation and increased cooperation
        Adaptation of planning methods
        Flexibilization of logistics structures
                                                                                                                        Source: Trends and Strategies 2005

                                                  Trends & Strategies in Logistics Management                                         Logistics
“Transformation obstacles call for
  implementation management”

Transformation obstacles call for implementation management

                                Transformation obstacles                                                        Implementation management

                                               Lack of time due to day-to-day activities
                                                                                                                         Strategy / Management Awareness
                                               Long-term retention of information technology system
                                                                                                                    Project        Ramp-up
                                               Long-term retention of logistics structure                                                            Project
                                                                                                                    Manage-        Manage-
                                                                                                                                   ment              Partner
                                               Interface problems (standards)                                       ment

                                               Uncertainty regarding development/forecasting
                                                                                                                    Network        Implemen-
                                               Willingness of employees to accept change                            Manage-                          Controlling
                                                                                                                    ment                             KPI
                                               Inadequate project management
           really apply
Does not

           Does not

                          Tedns to



                                                                                                                    Anticipation   Lessons           Guarantee
                                                      Manufacturers                                                 of hurdles                       Contracts
(Mean values based on all answers)

                           Day-to-day operations take up most of the time of the responsible decision-
                           Only limited time and resources to think about strategic issues and
                           Implementation management as a key success factor                                                            Source: Trends and Strategies 2005

                                                                      Trends & Strategies in Logistics Management                                   Logistics
   “Better level of satisfaction with the services
performed by logistics providers – challenges with
network management and innovation generation”

Outsourcing by manufacturers

                                                         Outsourcing                            Satisfaction with provided
 Transport/Transshipment/Warehousing                   31%                        56%         85%                                                   10% 5%

           Inventory/Material planning   3%       21%                                         67%                                             28%        5%

    Procurement/Supplier management      3%11%                                                79%                                                  17%   4%

                    Production control   3% 5%                                                47%                                       53%

                  Order management       3% 5%                                                63%                                            31%          6%

               Ramp-up management        2%7%                                                 60%                                       27%              13%

                 Network organization    3%      18%                                          57%                                       33%              10%

           Development of innovations    2%   16%                                             53%                                  29%                   18%

                                         (in percent of surveyed companies)                   Satisfaction with currently outsourced tasks
                     Trend up tp 2010    Fully outsourced                 Partly outsourced                satisfied          neutral          not satisfied

          High level of outsourcing of operational logistics services in industry
          Only low growth potential for operational services
          High satisfaction, particularly with the provision of conventional services
                                                                                                                         Source: Trends and Strategies 2005

                                         Trends & Strategies in Logistics Management                                                    Logistics
Further training of employees to exploit untapped potential in logistics services

                         Success strategies for logistics service providers

                                                           Further training of employees

                                                           Development of IT skills

                                                           Development of planning expertise

                                                           Development of management expertise

                                                           Expansion of cooperation

                                                           Development//Extension of own network of locations

                                                           Development/Extension of own transport capacities
                                  high side
                       low side

                                  On the
                       On the



                      (Mean values based on all answers)

  Qualification of own employees and development of specific logistics know-how as
  the key competitive strategy
  91% of all logistics service providers attach high or extremely high importance to this
  strategy                                                                Source: Trends and Strategies 2005

                                               Trends & Strategies in Logistics Management                      Logistics
“Integrated approach to logistics as part of
       an overall success strategy”

What can we learn from the “best” of the manufacturing companies?
                                    Criteria for logistics network maturity
                                            coordination processes

                      Extended scope of                                Advanced planning and
                            outsourcing                                scheduling

               Extended decision-
                                                                             Information technology
                   making powers

                                                                                                      Level of
                         Extended task                                 Cross-company
                             definitions                               RFID applications
     Leader in 2010                             Cross-company                                             50%-75%
     Leader today                              strategic projects

       Network maturity concept helps to explain success potentials
       A holistic, integrated strategy approach underpins the success of a
                                      Trends & Strategies in Logistics Management                          Logistics
Summary of key statements
                                        −Network management & development of innovations
          Success strategies
                                        −Higher-quality individualized services
                                        −Further training in the field of logistics services
                                        −Cross-functional planning processes & payment flows
                                        −Holistic, integrated logistics strategy

          Technology                               Personnel & Finance                         Planning & Forecasting
                                              −Personnel management & employee
−Interfaces dominated by manual                                                                  −Supply reliability as a criterion
                                               motivation as a logistics task
                                              −Coordination of logistics strategy,               −Integrated forecasting systems
−Automation no obstacle to
                                               employees & motivation tools                      −Advanced planning systems
                                              −Personnel for system flexibility                  −Cross-company requirement and
−Applications for RFID
 not yet known                                −Tasks between finance & logistics                  capacity management

−RFID will not replace barcodes               −Call for value orientation                        −Cross-company coordination
 by 2010                                                                                          mechanisms
                                              −Supply chain finance for implementation

  Status quo        −Varying maturity of logistics networks                 −Logistics agenda is generally too full
                    −Logistics services need price labels                   −Information technology & internationalization
                    −More flexible structures & new planning methods        −Implementation management needed

                                           Trends & Strategies in Logistics Management                                     Logistics
Logistics Excellence Development Program

                                       Logistics                       ELA Strategic Level
        of Logistics     +            Excellence

                                •   45 hours course each (8 am to 7 pm)
                                •   5 days each
                                •   Interactiv education
      ELA Senior Level
                                •   Theorie and application
                                •   Class room and on-site visits
                                •   Texts to read before and after the courses
                                •   Final written exams the last day
                                •   Groups of 25 students

                         Trends & Strategies in Logistics Management                         Logistics
Logistics Excellence Development Program

                                                          Program Schedule
         MONDAY                       TUESDAY                  WEDNESDAY                      THURSDAY                         FRIDAY
  The Evolution and             Supply Chain               Transportation and            Logistics Controlling          Case Study
  Importance of                 Management                 Distribution
  Logistics                                                                              • Performance Measures         • Developing and Mana-
                                • Product & Process        • Transportation              • Logistics KPIs                 ging Logistics Networks
  • Role of Logistics             Design                     Processes                   • TCO Analysis                 • Learn how market
  • Mega Trends                 • Demand Management &      • Shipment Planning &         • Risk Management                leaders execute their
  • Research Findings             Order Fulfillment          Management                  • Benchmarking                   successful logistics
  • Best Practice Examples      • Supply Chain Design &    • Organization and Optimi-    • Value and Incentives           business
  • World-Class Solutions         Event Management           zation of Transportation      Measures                     • Generate "Out of the Box
                                                             and Distribution Networks                                    Ideas“

  Supply Chain Game             Creating Customer          Information Systems           Global Logistics               Supply Chain
                                Value with Logistics                                     Strategies                     Partnerships &
  • Managing Supply Chain                                  • CRM & SRM Systems                                          Change Management
    Dynamics                    • Customer & Tender        • RFID                        • Design & Development
  • The Bullwhip Effect           Management               • Web-Based Solutions           of Global Networks           • Importance & Challenges
  • Supply Chain Distribution   • Creating Customer        • Supply Chain Visibility     • "Think global – act local“     of Collaborations
  • Analysis of the Game          Loyalty                  • Future Trends                 / Worldwide Country and      • Managing the Change
    Results                     • Customer Integration                                     Region Reports               • Building Relationships
                                                                                         • Logistics Security

                                               Trends & Strategies in Logistics Management                                           Logistics
Birds are able to fly 70% longer by using the collaborative V-Strategy

                          Thank you very much!
                        Trends & Strategies in Logistics Management   Logistics

Research design “Trends & Strategies 2005”
  • Largest logistics and supply chain management     • Built a database which can make a key
    survey in Europe                                    contribution to understanding developments
  • Joint project of 4 research institutes              in logistics and supply chain management
  • The mail survey was conducted in May 2005         • Classification of respondents:
  • Respondents were contacted via mail, email and        - by industry (using the Statistical Classification of
    media partners using paper based questionnaires         Economic Activities in the European Community –
    and an interactive online portal                        NACE, equivalent to ISIC),
                                                          - size of companies (SME definition of the EC) and
  • Large address pool by consolidating various
    databases and conducting additional telephone         - position in the supply chain
    research: integrating industries with lower
                                                      • Methods of data presentation:
    implementation level of logistics know-how
                                                          - where appropriate the mean is provided in the report,
  • Separate questionnaires for manufacturers,              which is the average of all of the responses based on
    retailers and logistics service providers               a 5-point Likert scale,

  • 405 participating companies, more than 1.200          - trend arrows indicating forecasts for the year 2010,
    managers                                              - additionally, hierarchical cluster classification methods
                                                            or scoring models are applied
  • 65 in-depth interviews with selected companies

Classification of participating companies

                              Vehicles / Transportation Equipment 21%
                                                        Others 24%
                                                                                                  OEM 61%
Manufacturers                                        Machinery 20%                                                          Big companies 79%
                                                                                               Suppliers 38%
                                                      High Tech 12%                                                               SMEs 15%
n = 215                                                                                         w/o data   1%
                                          Chemicals / Pharmaceuticals                                                           w/o data   6%
                                                 Food Products 11%

                                                              Classic Freight Forwarder 16%
                                                             Special Logistics Forwarder 14%
                                                            Courier, Express, Packages 13%
Logistics service providers                                  Contract Logistics Provider 38%

n = 145                                                       Carrier / Network Operator 12%
                                                                                Others   8%

                                                                                                                More than 1.200 managers
                                                                                                                were involved

                              Wholesalers 55%                       Department Stores 61%
                              Retail Trade 45%                             Mail Order 39%
n = 45

                                      Trends & Strategies in Logistics Management                                              Logistics
Overview of additional innovation potential
                     Logistics issues that still need to be clarified

       Decentral structures: potentials and limits of (de)central network planning &

       Technology: agent technology and mathematical procedures for network

       e-ordering systems: interface – planning of resources and handling of orders

       RFID: cost-efficient application in networks

       Outsourcing: development of innovations by logistics service providers

       Flexibilization: dynamic supply networks

       Stability in global networks: identifying and overcoming logistics bottlenecks

       Service and cost accounting: use of techniques in the field of logistics

                            Trends & Strategies in Logistics Management           Logistics

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