Healthcare Provider commits to overhauling it Microsoft by GedCorcoran

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									         Healthcare Provider commits to
     overhauling it Microsoft infrastructure to
        enable future technology initiatives
                                         Microsoft Active Directory Project
Overview
                                         While the project was entitled Microsoft Active Directory the actual installation of Active Directory
Location                                 (AD) for University Hospitals was completed over one weekend in August of 2004. The logical
Cleveland, Ohio, USA                     AD structure continued to be built out as departments and hospitals were migrated and a vast ma-
                                         jority of the remaining project efforts were only loosely related to Active Directory. As the project
Customer Profile                         evolved, it became a “catch all” effort to standardize, centralize, and decommission the legacy envi-
Premier healthcare delivery system,      ronments that existed throughout the enterprise. More specifically the following tasks:
serving patients at more than 150               Migrate every desktop to a consistent Windows XP SP2 image
locations throughout northern Ohio.             Utilize Wise Package Studio to repackage all applications for deployment
                                                Implement SMS 2003 for Windows XP desktop patching and application deployment
Business Situation                              Migrate all mailboxes to Exchange 2003
The healthcare provider is committed            Migrate Windows NT 4 servers to Windows 2003 Server
to advanced care and advanced caring.
                                                Remediate all NT 4 Domains including all Users, Computers, Security Groups, File
In an effort to enable the healthcare
provider to stay at the forefront of                Shares, and Servers
the most advanced treatment the                 Migrate Active Directory environments
ability to deliver technical solutions          Removal of several Novell Environments
must continue to evolve to provide              Decommission legacy servers, files shares, and network services
the required agility.                           Provide ongoing knowledge transfer of the migrations, process, and technologies

Solution                                 The initial project started in June of 2004 and by January 2005 the following project Milestones
The healthcare provider chose to         were complete:
upgrade its Microsoft infrastructure          Active Directory was deploy to 2 Servers
desktop deployment process in an              Exchange 2003 was deploy to 2 Servers
effort to streamline the process for          SMS 2003 was deploy to 3 Servers
delivering new technology. The
                                              Applications were packaged for IT&S, Finance, Telecom, and Anesthesia
existing deployment process was
upgrade to Business Desktop                   700 Windows XP SP images were deployed to workstations and laptops
Deployment 2007 for existing                  IMSFINANCE domain was decommission after migrating 300+ Users and 200 com-
Windows XP SP2 deployments while                   puters to the UHHS Domain
ensuring the same process could be            TELECOM domain was decommissioned after migrating to the UHHS Domain
utilized for Windows Vista in the             NT 4 Servers were migrated to Windows 2003
future.                                       FACILITIES domain was decommission after migrating to the UHHS Domain
                                              CCDSQ domain was decommission after migrating to the UHHS Domain
Benefits                                      UHPRINT domain was decommission after migrating to the UHHS Domain
   Flexible and scalable architecture        Heather Hill Active Directory and Exchange were migrated to UHHS Domain
   Seamless system provisioning
                                              16 NT 4 Servers were migrated to Windows 2003
   Enhanced manageability
   Streamlined system administration
                                              1100+ pages of Turnover documentation was provided to IT&S




                                                  6050 Oak Tree Boulevard Suite 310 Independence, Ohio 44131
                                                              Main 216.503.6000 Fax 440.348.2390
                                                                     www.bluechip-llc.com
                                      Solution Summary - MAD II
                                      MAD II which started in March of 2005 and completed in February or 2006 was to focus on the
Software, Hardware and Services build out of the infrastructure to support Active Directory, Exchange 2003, and SMS 2003 while
                                      continuing to standardize, centralize, and clean up the legacy environments. Blue Chip Consulting
Software                              Group provided over 17,500 man hours of labor to perform the following tasks:
Windows Server 2003
Windows Server 2003 R2 (64-bit)                       Active Directory was expanded to all remote facilities across 12 Servers
Windows XP SP2                                        Exchange 2003 was deploy to a total of 12 servers including an Exchange 2003 Cluster
Windows SharePoint Services 3.0                       SMS 2003 was deploy to 12 Servers across the environment
Exchange Server 2003                                  12,000+ mailboxes were migrated to Exchange 2003 from Exchange 5.5
Office 2003                                           Brown Memorial was completely migrated
Systems Management Server 2003
SQL Server 2005 SP2                                   Geneva Hospital was completely migrated
Business Desktop Deployment 2007                      Richmond Hospital was completely migrated
Windows Cluster Services                              Landerbrook was completely migrated
Wise Package Studio                                   Hundreds of applications were packaged for various departments
                                                      1100 Windows XP SP images were deployed to workstations and laptops
Hardware                                              UHSERVICES domain was decommission after migrating to the UHHS Domain
HP Desktops                                           FACILITIES domain was decommission after migrating to the UHHS Domain
HP Proliant Servers
                                                      CCDSQ domain was decommission after migrating to the UHHS Domain
HP Blade Servers
                                                      UHPRINT domain was decommission after migrating to the UHHS Domain
                                                      Heather Hill Active Directory and Exchange were migrated to UHHS Domain
Services                                              16 NT 4 Servers were migrated to Windows 2003
Blue Chip Consulting Group                            1500+ pages of Turnover documentation was provided to IT&S



                                            Active Directory
                                               Structure
                                                                                                       DC2                      DC1
                                                                                                  Domain Controller        Domain Controller



                                                                                                         Main Campus
                                                                                                                                                    DC5
                                                                                         DC4
                                                                                                                                               Domain Controller
                                                                                    Domain Controller


                                                                                                                     DC3
                                                                                                                Domain Controller




                                                 Domain Controller                                                                                                          Domain Controller
                                                    Geneva
                                                   Brown Site                                                                                                               Homecare Site
                                                                                                                                                                                                 Systems Management
                                                                                                                                                                                                      Server 2003                                                                              Site Code: RIC
                                                                                                                                                                                                                                                                                               Site Type: Secondary
                                                                                                                                                                                                                                                                                               Components: PMP, DP

                                                                Domain Controller                                                                                  Domain Controller                                                                                  Site Code: LAN
                                                                                                                                                                                                 Site: Central                                                        Site Type: Secondary
                                                                                                                                                                                                 Site Type: Central Primary
                                                                 Geauga Site                                                                                         Nashville                   Clients: (no assigned clients)
                                                                                                                                                                                                                                                                      Components: PMP, DP
                                                                                                                                                                                                 Components: SL, RP
                                                                                             Domain Controller                      Domain Controller
                                                                                                                                                                                                                                                                                               Site Code: BRN
                                                                                                                                                                                                                                                                                               Site Type: Secondary
                                                                                               Bedford Site                         Richmond Site                                                                                                                                              Components: PMP, DP

                                           Domain Controller
                                                                                                                                                                                                                                                                        Site Code: GEA
                                                                                                                                                                                                                    Site: UHHS
                                          Heather Hill Site                                                                                                                                                         Site Type: Primary
                                                                                                                                                                                                                                                                        Site Type: Secondary
                                                                                                                                                                                                                                                                        Components: PMP, DP
                                                                                                                                                                                                                    Components: MPD, CAP, SL, DP, RP


                                                                                                                                                                                                                                                                                               Site Code: BED
                                                                                                                                                                                                                                                                                               Site Type: Secondary
                                                                                                                                                                                                                                                                                               Components: PMP, DP

                                                                                                                                                                                                                Distribution Servers                                    Site Code: WES
                                                                                                                                                                                                                                                                        Site Type: Secondary
                                                                                                                                                                                                                                                                        Components: PMP, DP

                                                                                Exchange 2003 End State                                                                                                                                                                                        Site: Laurelwood
                                                                                                                                                                                                                                                                                               Server: UHSMSLRL
                                                                                                                                                                                                                                                                                               Site Code: LRL
                                                                                                                                                                                                                                                                                               Site Type: Secondary
                                                                                                                           Exchange 2003 Cluster                                                                                                                                               Components: PMP, DP


                                                                               Exchange 2003
                                                                                                                              (Seven Node)                                                                                                                              Site Code: HOM
                                                                                                                                                                                                                                                                        Site Type: Secondary
                                                                             Active Cluster Node                                                                                                                                                                        Components: PMP, DP
                                              Exchange 2003 Server
                                                Front-End Servers                                                                                                           Exchange 2003
                                                                                                                                                                                                                                                                                               Site Code: GEN
                                                NLB Cluster Node                                                                                                          Passive Cluster Node                                                                                                 Site Type: Secondary
                                                                                                                                                                                                                                                                                               Components: PMP, DP
                                                                                                                                                                                                                        (Internal or SAN Storage)                 Key
                                                                               Exchange 2003
                                                                             Active Cluster Node                                                                                                                                                       MP = Management Point
                                                                                                                                                                                                                                                       MPD = Default Management Point
                                                                                                                                                                            Exchange 2003                                                              MPP= Proxy Management Point
                                                                                                                                                                          Passive Cluster Node                                                         CAP = Client Access Point
                                                                                                                                                                                                                                                       SL = Server Locator Point
                                              Exchange 2003 Server            Exchange 2003                                                                                                                                                            DP = Distribution Point
                                              SMTP Gateway servers                                                                                                                                                                                     RP = Reporting Point
                                                                            Active Cluster Node
                                                NLB Cluster Node
                                                                                                                           HP 1024 XP SAN                                   Exchange 2003
                                                                                                                                                                          Passive Cluster Node

                                                                               Exchange 2003
                                                                             Active Cluster Node


                                                Exchange 2003
                                              Public Folder Servers




                                         6050 Oak Tree Boulevard Suite 310 Independence, Ohio 44131
                                                     Main 216.503.6000 Fax 440.348.2390
                                                            www.bluechip-llc.com
                                    Solution Summary - MAD III

Software, Hardware and Services MAD III which started in March of 2006 and completed in June of 2007 focused on the Main Cam-
                                    pus desktop deployment effort while continuing to standardize, centralize, and clean up the legacy
Software                            environments. Blue Chip Consulting Group provided over 27,200 man hours of labor to perform
Windows Server 2003                 the following tasks:
Windows Server 2003 R2 (64-bit)
Windows XP SP2                                         Active Directory was expanded to all remote facilities across 13 Servers
Windows SharePoint Services 3.0                        Exchange 2003 was deployed to a total of 11 servers including an Exchange 2003 Cluster
Exchange Server 2003                                   12,000 mailboxes were migrated to Exchange 2003 from Exchange 5.5
Office 2003                                            SMS 2003 was deploy to 10 Servers across the environment
Systems Management Server 2003                         Hundreds of applications were packaged for various departments
SQL Server 2005 SP2
Business Desktop Deployment 2007                       4400 Windows XP SP images were deployed to workstations throughout the environment
Windows Cluster Services                               5 domains were decommissioned after migrating to the UHHS Domain
Wise Package Studio                                    16 NT 4 Servers were migrated to Windows 2003
                                                       Homecare was completely migrated
Hardware                                               MUSE domain was decommission after migrating to the UHHS Domain
HP Desktops                                            PEDACCT domain was decommission after migrating to the UHHS Domain
HP Proliant Servers                                    LABSERV domain was decommission after migrating to the UHHS Domain
HP Blade Servers
                                                       NEUROSURGERY domain was decommission after migrating to the UHHS Domain
                                                       COMPCARE domain was decommission after migrating to the UHHS Domain
Services                                               CONTRACTMGMT domain was decommission after migrating to the UHHS Domain
Blue Chip Consulting Group                             IRCAN domain was decommission after migrating to the UHHS Domain
                                                       RADONC domain was decommission after migrating to the UHHS Domain
                                                       Bedford Hospital was completely migrated
                                                       Implementation of BDD and SMS with OSD
                                                       2000+ pages of Turnover documentation was provided to IT&S
                                                                 Exchange 2003 Cluster Mailbox Layout

                                                             Server 1 and Server 2                                                      Server 3 and Server 4




                                                               SG1                                  SG3                                     SG1                                    SG3
                                                         1000 50MB Users                      1000 50MB Users                         1000 50MB Users                        1000 50MB Users


                                                                      SG1-DB1                           SG3-DB1                                  SG1-DB1                               SG3-DB1
                                                                   200 50MB Users                    200 50MB Users                           200 50MB Users                        200 50MB Users
                                                                                                                                                                                                                             SMS & BDD Lab Environment
                                                                      SG1-DB2                           SG3-DB2                                  SG1-DB2                               SG3-DB2
                                                                   200 50MB Users                    200 50MB Users                           200 50MB Users                        200 50MB Users


                                                                      SG1-DB3                           SG3-DB3                                  SG1-DB3                               SG3-DB3
                                                                   200 50MB Users                    200 50MB Users                           200 50MB Users                        200 50MB Users
                                                                                                                                                                                                                                         UHHS LAN Network
                                                                      SG1-DB4                           SG3-DB4                                  SG1-DB4                               SG3-DB4
                                                                   200 50MB Users                    200 50MB Users                           200 50MB Users                        200 50MB Users


                                                                      SG1-DB5                           SG3-DB5                                  SG1-DB5                               SG3-DB5
                                                                   200 50MB Users                    200 50MB Users                           200 50MB Users                        200 50MB Users


                                                                                                    SG4                                                                            SG4
                                                               SG2                             1000 100MB                                   SG2                              400 500MB Users
                                                         1000 50MB Users                      Users and 50GB                          1000 50MB Users                         and 50 1000MB
                                                                                                PF Replica                                                                         Users
                                                                                                                                                                                                                                                 Lab Server
                                                                      SG2-DB1                            SG4-DB1                                 SG2-DB1                                SG4-DB1                                          1) Production BDD Workbench
                                                                   200 50MB Users                    250 100MB Users                          200 50MB Users                        100 500MB Users
                                                                                                                                                                                                                                         2) Production WDS Server
                                                                                                                                                                                                                                         3) MS Virtual Server Host
                                                                      SG2-DB2                            SG4-DB2                                 SG2-DB2                                SG4-DB2
                                                                   200 50MB Users                    250 100MB Users                          200 50MB Users                        100 500MB Users


                                                                      SG2-DB3                            SG4-DB3                                 SG2-DB3                                SG4-DB3
                                                                   200 50MB Users                    250 100MB Users                          200 50MB Users                        100 500MB Users
                                                                                                                                                                                                                                  Deployment Lab Virtual Network
                                                                      SG2-DB4                            SG4-DB4                                 SG2-DB4                                SG4-DB4
                                                                   200 50MB Users                    250 100MB Users                          200 50MB Users                        100 500MB Users


                                                                      SG2-DB5                           SG4-PF1                                  SG2-DB5                                SG4-DB5
                                                                   200 50MB Users                    50GB PF Replica                          200 50MB Users                        50 1000MB Users




                                                                                                                                                                                                                                                                                    TestWS1
                                                                                                                                                                                                           Domain Controller Business Desktop Deployment    Central SMS Site
                                                                                                                                                                                                                               (BDD) Workbench Server
                                       Domain Consolidation
                                       As of June 18 ,2004                                                             As of June 10, 2007
                                       Domain              Users             Workstations Servers        DCs           Domain              Users             Workstations Servers          DCs
                                       UHHS                         13056             11774       222            12    UHHS                        14856             14083           234              10
                                                                                                                                                                                                                                                                                    TestWS2
                                       CCDSQ                            67              113          3            2    CTXOH-0070                    429                1              3               1
                                       COMPCARE                       109                27          3            2    GEA                              30              0              1               1
                                       CONTRACTMGMT                     13                2          1            1    HDS                              17              2              1               1
                                                                                                                                                                                                                                Windows Deployment          Primary SMS Site
                                       CORP                           289               199          2            2    MILLTEST                         ?               1              1               1
                                                                                                                                                                                                                                  Services Server
                                       CTXOH-0070                        ?                1          3            1    PRACTIUM0                        ?               1              1               1
                                       EPCARDIO                         18                0          3            1    RADIOLOGY                     282              171              7               3
                                       FACILITIES                       50               11          1            1    SIMPLEX                          13              1              1               1
                                       GEA                              30                0          1            1    UNITYVM                          15              0              1               1                                                                            TestWS3
                                       HDS                              17                2          1            1                    23        15642              14260           250               20
                                       IMSFINANCE                     347               327          6            2
                                       IRCAN                          241               271          8            2
                                       LABSERV                        148                62          2            2
                                       LANTIS                            7                5          1            1
                                       MUSE                             23                6          1            1
                                                                                                                                                                                                                                                           SMS Distribution Point
                                       MYCDERM                          56               17          1            1
                                       NEUROSURGERY                     45               32          2            1
                                       PEDACCT                          20                0          1            1
                                       QUALCHOICE_HQ1                 579               241         38            4
                                       QUALCHOICE_HQ2                   79                0         11            2
                                       QUALCHOICE_HQ3                    0                0          5            1
                                       RADONC                         169               121          5            2
                                       TELECOMM                         93               41          2            2
                                       UHPRINT                           9                1          1            1
                                       UHSERVICES                       44                5         17            2
                                       UOA                               8                0          1            1
                                                        26        15517              13258        342           50




                                       6050 Oak Tree Boulevard Suite 310 Independence, Ohio 44131
                                                   Main 216.503.6000 Fax 440.348.2390
                                                          www.bluechip-llc.com

								
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