In 1996, College Student Insurance Service (CSIS), Garden Grove, CA, opened a small office in Orange, CA. The timing could not have been better. It came right before mandatory insurance requirements were adopted in California in 1997, and business flowed into both offices as the agency emphasized its guarantee to provide the lowest rate. Only 10 years after Joe Jimenez purchased CSIS and its $1 million in premiums, the agency became one of the first agencies to receive Mercury Insurance Chairman's Club Award for reaching $1 million in commissions with that company. The rapid growth also necessitated streamlining of functions so that customer service could be centralized in the Garden Grove office. Jimenez is very lucky to have the right people around him. He's surrounded by people he likes and trust. Even though they've grown and have seven offices, they still all get together at least once a month and exchange ideas and learn from each other.