Caring in a radiography context In 1979 Goldin9 defined caring in relation to diagnostic radiography as: 'Providing emotional support, explaining the procedure in a manner the patient can understand, permitting the patient to express emotion, actively listening to a patient's concerns and responding in an empathetic manner and recognising the patient as a unique individual rather than just another case' (p 194). A systematic review of the emotional intelligence literature related to medical education by Arora et al11 revealed that high levels of emotional intelligence contributed to the doctor-patient relationship through increased empathy, teamwork and communication skills.
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