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					November/December 2010

                            B                     usiness
                  Quaboag Hills Region ~ Country Roads & Village Greens
                                                 Your Business • November/December 2010 • Quaboag Hills Chamber of Commerce

                                                                Our Members — Your Biz NEWS
                                                      Small Business Tax Credit                                 Monson Savings Bank                           educational, recreational, and cul-
                                                                                                                                                              tural programs to residents of Brim-
                                                      Increases Health                                          President Announces                           field, Holland, Sturbridge, Wales,
                                                      Insurance Affordability                                   Retirement in 2011                            and the surrounding communities.
          Executive Committee                            New Small Business Tax Credits                            Roland G. Desrochers, President
       Carolyn Szarlan, Chairperson                                                                                                                           Visit:
           Monson Savings Bank                        for providing health insurance to                         of Monson Savings Bank, has an-
                                                      employees are now available.                                             nounced that he will
       Doug Turley, Past Chairperson
             Turley Publications                      Businesses which have not been                                           retire during 2011.
                                                                                                                                                              Downey, Sweeney,
  William Russo-Appel , Chairperson Elect
                                                      able to afford health benefits in                                        Desrochers joined              Fitzgerald & Co., P.C in
  Wing Memorial Hospital & Medical Centers
         Janice E. Hills, Treasurer                   the past can receive up to a 35%                                         Monson Savings in              Business 60 Years
             FamilyFirst Bank                         tax credit on employer premium                                           1996 and has been                Downey, Sweeney, Fitzgerald &
     Cathie Riberdy, Assistant Treasurer
                                                      contributions. For more infor-                                           President since 1998.          Co., P.C. traces its origins back to
         Southbridge Savings Bank
             Bill Trzpit, Clerk                       mation: www.chamberhealth-                                               During his tenure, the         1950 and this year celebrate their
           Sturbridge Host Hotel                                                                            bank opened branches           60th year in business. This Spring-
                                                                                                                               in Hampden and
                Board Members
     Jeff Brayton • Country Bank For Savings          Koran’s Farm & Gift Shop                                  Wilbraham, added a Loan Center,
                                                                                                                built a commercial lending opera-
   Deb Gagnon • Baystate Mary Lane Hospital
 David Golden • North Brookfield Savings Bank
                                                      Open Daily for Holidays                                   tion, added financial advisory serv-
          Clare Ladue • Chicopee Savings                 For the holidays, starting Novem-
                                                                                                                ices and significantly increased              field-based local firm of accountants,
    David Lamberto • Hertan’s Antique Shows           ber 26th Koran’s Farm & Gift Shop
            Laura Laramee • Wal*Mart                                                                            community giving. In this period, it          auditors and consultants serves
                                                      will be open daily Monday thru Fri-
 Sharon Morin, • Morin Insurance Agency, Inc.                                                                   grew from $80 million to $235 mil-            organizations throughout New
     Patricia Ostrout • Spencer Savings Bank          day from 10am – 5pm and on Sat.
                                                                                                                lion in assets while at the same time         England.
   Dr. Gerald Paist • Pathfinder Reg. V.T.H.S.        & Sun from 9am – 5pm. The Mon-
    Mike Pellegrino • Hardwick Farmers Coop                                                                     improving its capital position and fi-           The firm specialize in accounting,
                                                      son gift shop on East Hill Road will
  Julie Quink • J.M. O’Brien & Company, P.C.                                                                    nancial stability.                            auditing and tax planning and
   Dick Rondeau • Alvin Rondeau’s Dairy Bar           feature many new gift items - New
                                                                                                                   Desrochers will continue as Presi-         preparation services for closely-held
 Bill Simonic • Yankee Cricket Bed & Breakfast        Chamilia limited edition beads,
   Attorney Joseph White • White Law Offices                                                                    dent throughout the search process            businesses and not-for-profit organi-
                                                      beautiful Christmas wreaths and
                                                                                                                for his successor and will also stay          zations. It is dedicated to providing
       Chamber Administration
                                                      cemetery tributes and much more.
                                                                                                                through the transition until June 30,         each of its clients with close personal
         President, Leonard N. Weake
                                                                                                                2011.                                         attention. The accounting firm has
  Director, Membership Services, Patty Clark
                                                      Aztec Office Technology                                                                                 an ongoing commitment “to invest
                              Now Represents Canon                                      Hitchcock Free Academy                        its resources in continuing profes-
                                                         Aztec Office Technology is now                                                                       sional education to keep staff up to
 Writer, Editor & Designer, Maureen Solomon,          your local Canon representative!                          Offers Classes.                               date on the latest tax and audit issues
   Compleat Communications, Monson, MA                Canon joins Sharp, Hewlett Packard                           Hitchcock Free Academy in Brim-            to provide clients with the best serv-
  Printed by Turley Publications, Palmer, MA          and Kyocera products that Aztec can                       field offers classes for adults includ-       ice available.”
   Photos: Art Torres, Post Computer Services                                                                                          ing Aerobics,
Patty Clark, Lenny Weake • Maureen Solomon
                                                      provide for your business. In
                                                                                                                                       Concrete Cast-
       Sign Collage - Maureen Solomon                 addition to office equipment,
                                                                                                                                       ing classes (these
                                                                                                                                                              Business Communications
      Quaboag Live Graphic ~ Mike Lupo                the firm also offers document
                                                      management software to                                                           designs make           Systems, Inc. Offers New
    3 CONVERSE STREET • SUITE 103                     streamline your business                                                         great gifts), Easy     Customer Services
        PALMER, MA 01069                              processes and print manage-                                                      Entertaining on           In November of 2010, BCS be-
  413-283-2418 FAX: 413-289-1355                      ment programs as an HP                                                           a Budget, CPR          gins its 20th year in the telecommu-
                                                      Elite partner. Contact Hilary                                                    and First Aid,         nications industry. BCS continues to
   Visit Your Chamber on                              Clough today for your free site sur-                      Buddies: Dog Training Basics, Tai             sell, install and service all manner of
                                                      vey to see how Aztec Office Technol-                      Chi, Yoga, and more.                          business telephone systems including
                                                      ogy can help your business today!                            Programs for kids include Ballet,          Digital, Hybrid, IP, and Hosted IP.
                                                      Phone: 413-221-1196. Email:                               Cedarbrook Learning Connections               BCS also provides expansion and
                                                                              Homeschooling Program, Children’s             upgrades to existing telephone sys-
                                                                                                                Martial Arts, Creative Explosions art         tems (some as old as they are.)
                                                                                                                classes, Garden & Nature, Holiday                BCS is pleased to announce that,
                                                         POST YOUR JOBS @ QHMA.COM                              Decorations, and Yoga, among oth-             through an arrangement with Broad-
                                                          Log in on our site • Go to “Job Postings”
                                                                                                                ers.                                          view Networks and One Communi-
                                                         Fill out the Form. • That’s all there is to it!!          Hitchcock Free Academy is a non-           cations, they can now assist you with
                                                                                                                profit community center providing                                  Continued on page 3

                                                   Wherever life takes you…

                                                                                   ...we’ll be there.
                                      At Country Bank, we take great pride in being a part of your business. Whether you’re purchasing equipment, adding more space, need
                                      a business line of credit or simply need better online banking options, we’re with you and your company every step of the way. For more
                                      information, stop by any of our branches, call 1-800-322-8233 or visit www.

             Member FDIC
             Member DIF                                                                                           1–800–322–8233
                                        Belchertown Brimfield Charlton Leicester Ludlow Palmer Paxton Ware West Brookfield Wilbraham

                                        Your Business • November/December 2010 • Quaboag Hills Chamber of Commerce

                  Art Groups Join Chamber                                                          Salem Cross Inn Featured in Tour Magazine

                                                                                                   Salem Cross Inn in West Brookfield was recently featured in Courier, a magazine of the na-
                                                                                                   tional tour association. The restaurant was praised for its status as one of the most perfect
Juliet Bacchas and Linda Spelko of Juliet Rose Gallery & Studio in Monson demonstrate              historical buildings in New England. The article included the above photographs.
raku firing to students at their studio on Reimers Rd. The ceramic studio and gallery is one       deposit set-up and a seamless inte-              land, Inc. is offering a line of low-
of several art businesses in the region who have joined our Chamber in recent months. Other
                                                                                                   gration with QuickBooks®. For                    cost Do-it-Yourself frames. Many of
art members include Giclée of New England, Inc., Greene Room Productions, Monson Arts
                                                                                                   more information contact Fiscal                  these frames are “green”, meaning
Council, Inc., Ware Community Theatre and The Cultural Center at Eagle Hill.
                                                                   Photo by M. Solomon.            Training Solutions:(413) 437-7442                they have been reconditioned and re-
                                                                                                                    cycled from other projects. Some are
    Your Biz NEWS                               Fiscal Training Solutions                                                                           lower cost frames that have been dis-
Continued from page 2                           Affiliates with ADP                                New Service at Giclée of                         counted by our suppliers. All are
                                                                                                                                                    high quality frames with acid-free
comparing and selecting local and
                                                   Fiscal Training Solutions (FTS) re-             New England, Inc.                                rag mats and glass included.
                                                cently held an inaugural Solutions                    Do-it-yourself Digital Kiosk
long distance dial tone services. BCS                                                                                                                  For those who still want the high-
                                                Series networking event at their of-               printing is now available at the
will review your telephone bill and                                                                                                                 est quality fine art printing, GoNE,
                                                fice in Open Square in Holyoke. The                GoNE, Inc. Gallery in downtown
analyze your calling patterns. They-                                                                                                                Inc. is able to print photos on a wide
                                                invitation-only breakfast introduced               Palmer. Utilizing the award winning
will help you to determine the most                                                                                                                 variety of media in almost any size.
                                                FTS’s affiliation with ADP – an af-                HiTi Photo Kiosk, you can print out
cost effective plan, the required                                                                                                                                      Continued on page 6
                                                fordable payroll service that inte-                your own digital photos from your
number of lines, type of lines or cir-
                                                grates ADP’s payroll services with                 media card, flash drive or camera.                               Your Chamber is
cuits, recommend network redun-
                                                QuickBooks.                                        The bright 4x6 prints are high qual-                              on Facebook.
dancies, and look for billing errors.
                                                   This new affiliation, says Amy                  ity and can be customized with bor-                              Your Hot Deals, Job Post-
    BCS also announces a partner-                                                                                                                                  ings, Calendar of Events,
                                                Grabowski, FTS’s president is “An                  ders.
ship with Bruce Marshall of Real                                                                                                                                   Meet New Members are
                                                effort to save business owners time                    Along with the Do-it-Yourself
Oldies 1250 - WARE. Bruce will                                                                                                                                     automatically posted on
                                                so that they can make money.” The                  photo printing, Giclée of New Eng-                              FACEBOOK for all to see!
script and record a customized mes-
                                                new payroll service, powered by
sage on hold (along with licensed
                                                ADP, creates an easier and more time
music content) for your company,.
BCS can provide and install the digi-
                                                effective way to process small busi-                                        We Love Your Referrals!
                                                ness payrolls - cutting payroll time
tal message on hold player to your
                                                by 30%, says Grabowski.
telephone system. Take advantage of
                                                   At breakfast, attendees partici-                                    Refer a business to the
a captive audience, and get your                                                                               Quaboag Hills Chamber of Commerce,
                                                pated in the FTS Business Spotlight,
message out to your callers.
   For further information on our
                                                and then ADP reps demonstrated                                and receive a $25.00 Gift Certificate to a
                                                key features of the new payroll serv-                        Chamber Member Business of your choice!
telephone systems, dial tone services,
                                                ice. Service highlights include: local
or customized message on hold ,
                                                customer support by FTS, a flat
please call Bill Mitchell at BCS at 1-                                                                         Call 413-283-2418 •
                                                monthly rate for payroll services, a
                                                user-friendly interface with individ-
                                                ual employee access, 24 hour direct                   When membership is paid in full. • With an expiration date of: 4/1/11

            You work hard to make your business a success.
            So should your bank.
                   Simple, Affordable Business Banking
                                 • FREE Business Checking
                                 • FREE Online Banking and Bill Pay
                                 • Competitive Business Financing
                   For personal attention and professional expertise, contact us.
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                                    Safe, Solid, and Secure since 1854

                   North Brookfield • Belchertown • Palmer • West Brookfield
                                           MEMBER FDIC                MEMBER DIF

                                    Your Business • November/December 2010 • Quaboag Hills Chamber of Commerce

        Holly Harper, Shelley Regin, Susan LaBarge, Heidi-Jo Kemp, Jeff Brayton, Selma Hawk,           Outgoing Chairperson of our Board, Doug Turley of Turley Pub-
        Crystal Egan, Beverly Tetreault, Claudia Tourigny and Jackie Norton all from Country Bank      lications congratulations incoming Chairperson, Carolyn
        for Savings, who sponsored our evening.                                                        Szarlan of Monson Savings Bank.

                2010 Annual Dinner
        Ye Olde Tavern • W. Brookfield
   More than 150 Chamber mem-
bers and their guests gathered in
West Brookfield’s Ye Olde Tavern in
early November to celebrate the
Chamber’s Annual Meeting, spon-
sored by Country Bank.
   In addition to a superb autumn
                                                                                                                                                Jerelyn Skowyra &
themed meal served family style,                                                                                                         Marrianne Uva of Spencer Furniture
members enjoyed a great networking
social hour and entertainment after
dinner by humorist, Trevor Smith
   Part of the evening’s panache can
be attributed to an instant “on-line”
photo shoot in which volunteer pho-
tographer, Art Torres, took pictures
transmitted to our FaceBook page.
(Some of those images are shown
here & more can be viewed on the
FaceBook page.)
   Outgoing Chairperson of the
Board, Doug Turley of Turley Publi-        Left: Clare Ladue from Chicopee Savings our newest Board Member and Karen Wallace of Keller
cations, welcomed incoming Chair-          Williams Realty • Center: Trevor Smith of Laugh for No Reason • Right: Susan Gregory from
person, Carolyn Szarlan of Monson          Hitchcock Free Academy, Brimfield
Savings Bank, and was awarded with
a traditional chair for his valuable
contributions to our organization.
   Board members for 2010 - 2011
were introduced and new Board
members — Clare Ladue of
Chicopee Savings Bank and Laura
                                                                                                                                                              Photos by Art
Laramee of Wal*Mart were wel-                                                                                                                                   Torres, Post
comed. In addition to Carolyn                                                                                                                              Computer Systems,
Szarlan, officers for the coming year                                                                                                                                    Inc.
include Board Chairperson Elect
William Russo-Appel of Wing Me-
morial Hospital, Treasurer Janice E.
Hills of FamilyFirst, Assistant Treas-
urer Cathie Riberdy of Southbridge
Savings Bank, Clerk Bill Trzpit of
Sturbridge Host Hotel and Past                    Left to Right Lenny Peltier from Five Star Gardens, Roy and Cindy St. George of Moulton Insurance
Chairperson, Doug Turley of Turley                Agency, Senator Stephen M. Brewer and John Rakouskas of Five Star Gardens.

Left to Right: Tom Greene, David Wallace, Pam Boisvert, Erin Greene, Brian Banning, Emmy Cote and     Left to Right: Representative Anne M. Gobi, Joe DeRoy from DeRoy
Danyelle Mann all from Greene Room Productions.                                                       Advertising Specialties and Peggy Carr, North Brookfield Savings Bank.

                                    Your Business • November/December 2010 • Quaboag Hills Chamber of Commerce

                                                          Focus on Our Members

Amy Grabowski, owner of Fiscal Training Solutions with Lenny Weake, QHCC President.          Art Torres and Jan Macon in the Service & Repair Department at Post Computer Systems
Photo by M. Solomon.                                                                         on Boston Road, Wilbraham. Photo by M. Solomon

Fiscal Training Solutions Fills Important                                                    Post Computer Systems Can Save You
Accounting Niche in Western Mass.                                                            When Your Computer Goes Down
   Many business people know Amy            offers a new payroll solutions service               “We’re a ‘Just-in-Time’ company,”       more than a typical retail computer
Grabowski and her company, Fiscal           powered by ADP, which easily inte-               Art Torres said recently about his          “loaded with junk.” They are able to
Training Solutions, as the place to go      grates into your QuickBooks®. “You               firm, POST Computer Systems.                set up a system with streamlined ap-
for assistance and know-how with            can absolutely and easily do a payroll           “When our clients need help, we are         plications for a particular business or
QuickBooks®, Intuit’s software for          for 5 people in 5 muntes from                    ready to send a tech person out             purpose. They offer on-site repair for
small business and personal account-        recording hours to entering data in              within minutes to get them back in          computers not suited for repair in
ing. And they are right — Amy’s             QuickBooks®,” Amy said recently.                 business!” And, Art added, “We are          their shop, but also offer pickup and
business mission is “to reduce small           Amy, who began her working life               right here in their community, not          delivery. Plus POST has lots of used
business bookkeeping and adminis-           as a Springfield elementary school               in another part of the country.”            equipment, they take trade-ins, and
trative burden.”                            teacher, took advantage of free re-                  Art, who is Senior Technician and       are an authorized reseller for Nexlink
   Toward this end, Fiscal Training         training in accounting when the                  Sales manager and co-owner Jan              and Lenovo.
Solutions offers a series of Web Sem-       schools cut back 29 years ago. She               Macon, who is the Service Manager,             POST Computer Systems serves
inars and training sessions in topics       enjoyed an interim career as Director            started their PC computer repair and        the entire Springfield business area
like “What QuickBooks® Can do               of Finance for a state agency, and fi-           service company over a cup of coffee        and surrounding communities. Art is
for You, “ a free one hour session on       nally in 1999 began her own busi-                in 1992 and they’ve been serving the        a very committed member of the
the first Wednesday of each month.          ness in her home. In 2006, Fiscal                area ever since, repairing computers        Quaboag Hills Chamber business
Another session “QuickBooks® Ba-            Training Solutions relocated to the              and helping their customers to              community — he’s often seen cam-
sics” is a two-hour training which in-      Enterprise Center at STCC’s busi-                maintain and protect their comput-          era in hand as he photographs our
cludes “all the accounting you’ll need      ness incubator, and last year moved              ers — and defend themselves against         networking events (see photos on page
to know to work with Quick-                 to new offices in Holyoke.                       virus. And should that not work,            4) — and a strong believer in the
Books®” plus many more advanced                Her firm serves businesses                    virus removal and data recovery is          importance of that commitment to
and specific webinars. Amy’s Webi-          throughout western Massachusetts,                one of their specialties. In fact, Art      the success of his businesses. For a
nars are live and interactive, and, she     and she’s a familiar figure at our               pointed out that 99 times out of a          computer service firm with local ties
points out, they are much more cost         Chamber events, networking, offer-               100, his firm is able to recover data       and local commitment, POST Com-
effective than attending a seminar.         ing classes and helping local busi-              from a computer downed by a virus,          puter Systems offers what you may
   Amy and her growing staff also           nesses.                                          worm or trojan.                             need.
offer full service bookkeeping for                                                               Planned preventive maintenance
anyone who wants economical book-           Fiscal Training Solutions                        is still the best way to save your data     POST Computer Systems
keeping staff “out of office” – al-         4 Open Square Way, Suite 110                     from a crisis situations. Art notes         2400 Boston Road
though Fiscal Training bookkeepers          Holyoke, MA 01040                                that regular maintenance can help           Wilbraham, MA 01095
will also come to your place of busi-                 your computer last longer, The firm
ness.                                                        offers maintenance contracts and            413-596-5177
   Now Fiscal Training Solutions            Phone (413) 437-7442                             preventive maintenance services, but
                                                                                             if that doesn’t work, “we will come
                                                                                                                                              4 Addresses - One Web Site
                                                                                             running” to assist clients whose busi-
                                    From Design To Print T0 Mailing . . .                    ness may be down.
                                        We Are Your FULL SERVICE                                                                                       WWW.QHCC.BIZ

                                         Print Solution Provider                                                                                    WWW.QUABOAG.COM
                                                                                             Streamlined Equipment Sales
                                    1415 Main Street • P.O. Box 956 • Palmer, MA 01069          POST Computer Systems also                        WWW.QUABOAGHILLS.COM
                                        Phone: 413-283-9356 • Fax: 413-283-4403                                                                Bookmark it, Remember it, Use it!
                                            Email:                 sells a very high quality computer
                                           Website:                  system which works harder and does
                                                                                                                                               ~ Your favorite address for your
                                                                                                                                               Chamber Electronic Marketplace

  CELEBRATING 14 YEARS                                  IN     BUSINESS
   Excell.Net is ready to design a
   custom website for your business!       
   Our websites are
   • Cost Effective & Affordable.
   • Unique & Professionally Designed                (413) 599-0399
   • Search Engine Optimized
   • Revenue Producing                            Patricia & Stanley Shaw

                                     Your Business • November/December 2010 • Quaboag Hills Chamber of Commerce

                                                                                                                                   Your Biz NEWS
                                                                                                                                   Continued from page 3
 At right, Nancy Bryant (at far
 left in picture), owner of Giclee                                                                                                 Monson Arts Council
 of New England, introduces                                                                                                        Invites Area Artists to
 After Hours’ crowd to her art
 reproduction, print-making
                                                                                                                                   Submit Work For Spring
 and framing business, Nancy                                                                                                       Show, March 12 - 27
 demonstrated the process of                                                                                                          The Monson Arts Council Art
 making a giclee print for                                                                                                         Show in March will be on the
 gallery quality exhibitions. She                                                                                                  theme, Insight. The organization has
 used a print by local artist                                                                                                      opened its Call for Entry to regional
 Donna Beck, which was also                                                                                                        artists to submit work for the juried
 offered as a door prize.                                                                                                          show which is offering $3000 in
                                                                                                                                   prizes, including five first prize
                                                                                                                                   awards in art categories embracing
                                                                                                                                   most of the media used by visual
                                                                                                                                   artists: video, photography, drawing,
                                                                                                                                   painting, sculpture. Delivery dates
                                                                                                                                   for work are in February. A fully in-
       Chamber After Hours ~                                                                                                       formative prospectus for any area
                                                                                                                                   artist interested in participating is
           October 21, 2010
                                                                                                                                   available at the website:
      Johnsen’s Catering                                                                                                 
        Giclée of New
          England                                                                                                                       Whiskey Hill Sports – 5 Years

       1422 Main St. • Palmer                                                                                                         Architectural Millwork Specialties
                                                                                                                                                   5 Years
                                                                                                                                         Vibrance Technology Corp.
                                                                                                                                                  15 Years
                                                                                                                                          Business Communications
                                                                                                                                          Systems, Inc. – 20 years
                                                                                                                                         Keep Homestead Museum
                                                                             Above: Erika LaCroix and Betsy Ludlow Johnsen
                                                                             of Johnsens Catering who provided the delicious                      20 years
                                                                             appetizers for the evening (pictured above.)              Quabbin Wire & Cable Co., Inc.
                                                                                                                                                  35 years
                                                                                                                                       Osterman Propane – 50 years
                                                                                                                                        Spencer Furniture – 50 years
                                                                                                                                     Downey Sweeney Fitzgerald & Co.
                                                                                                                                                  60 years
                                                                                                                                     Alvin Rondeau Dairy Bar – 70 Years
                                                                                                                                        FamilyFirst Bank – 90 years
                                                                                                                                        Noonan Energy – 120 years
Above: Anne Craven of Hardwick Farmers Coop winner of the door prize,
an artwork by Donna Beck.
Center: Hilary Clough of Aztec Office Technology and Gene Birk of Gene
Birk Electric.
At right: Holly Pelton of Pelton Graphics with Mike Lupi of Lupi Illustra-

                                                                                     Our BUSINESS
                                                                                     is helping your
                                                                                     BUSINESS grow.
                                                                                              Spencer Savings Bank offers a complete line of business
                                                                                              banking products and services for businesses large and
                                                                                              small. If you’re a local business owner, we invite you to
                                                                                              call or stop in today. We’d love to discuss how we can
                                                                                              help your business succeed.

                                                                                             Spencer Main Office Spencer Fair Plaza Leicester Rutland
                                                                                                    Warren Business Banking Center, Worcester
                                                                                                     800.547.2885                     Member FDIC
                                                                                                                                                             Member DIF

                                         Your Business • November/December 2010 • Quaboag Hills Chamber of Commerce

        QHCC Annual Golf Tournament Involves Many Chamber Supporters

         ur Annual Golf Tournament                  Business Communications Systems, Inc.
         held in September at Hickory               Community Options
         Ridge Country Club in                      Compleat Communications
Amherst was a great time for all the play-          Country Bank for Savings
ers, and with the support of many mem-              Courtyard Marriott/Hampshire
bers, helped your business organization               Hospitality
raise necessary funds to help us serve you          DeRoy Advertising Specialties
better.                                             Eagle Hill Foundation of MA
   Among those who                                  Elm Hill Center
contributed to the                                  FamilyFirst
tournament:                                         Fire Fighting Equipment Co.
                                                    Fiscal Training Solutions
SPONSORED BY                                        Hardwick Vineyard & Winery
                                                    Hickory Ridge Country Club
                                                    Hitchcock Free Academy
CONTEST SPONSORS                                    Johnsen’s Catering
HOLE IN ONE                                         Koran’s Farm & Gift Shop
 Moulton Insurance Agency, Inc.                     MillBrook Benefits and Insurance
                                                      Services, LLC
 Women - Turley Publications                        Mohegan Sun
 Men - Jackson’s Auto Sales                         Moulton Insurance Agency, Inc.
CLOSEST TO THE LINE                                 Noonan Energy Corp.
 Women - Morningfield Farm                          North Brookfield Savings Bank
 Men - Mohegan Sun                                  Pathfinder Reg. V.T.H.S.

 Spencer Savings Bank                               Congratulations to Our
American Carbonation                                1st Place - First Impression Signs
American Dry Ice                                      Ron Davis
Aztec Office Technology                               Ron Davis, Jr.
                                                      Mark Davis
Beers & Story Funeral Home                            Rob Holmes
Bell & Hudson Ins. Agency, Inc.
Chicopee Savings                                    2nd Place - Bell & Hudson Insurance
Complete HeathCare Solutions, Inc.                      Agency
Crimmins-Graveline Insurance Agency                   Matt Phaneuf
Downey Sweeney & Fitzgerald & Co.                     Mike Phaneuf
                                                      Paul Anziano
  P.C.                                                Jack Hulmes
North Brookfield Savings Bank
Opielowski Appraisal Services                       Closest to the Pin
Osterman Propane                                     Women - Lena Bouteau
Quabbin Wire & Cable Co., Inc.                           Monson Savings Bank
Quirk Wire Co.                                        Men - Mike Audette
Sanderson-MacLeod, Inc.                                 FamilyFirst Bank
Southbridge Savings Bank
The Centered Place                                  Closest to the Line
Wing Memorial Hospital and Medical                    Women - Shelley Regin,
  Centers                                                Country Bank for Savings
                                                      Men - Ray Breton
                                                         Breton Estates/RB Enterprises
Amherst Railway Society
Baystate Mary Lane Hospital

            A quick coffee
          break could save
             you time and
          Running a business is hard. We can
        help, because… no other bank knows
         small business like Monson Savings.
        We’re local, flexible and fast. Call today.
                Monson 267-4646 • Hampden 566-0101
           Wilbraham 596-2848 • Loan Center 267-4513
            TDD 267-9883 •

                          Member FDIC, Member DIF
                                                                      You pick the place – the coffee’s on us.

                                                                                                                       Monson Savings
                                                                                                                                    Your Bank Forever
                                                                                                where families save, businesses prosper, communities benefit

                                               Your Business • November/December 2010 • Quaboag Hills Chamber of Commerce

    Event Calendar                                                                                                                                                                                                                                                         QHMA.COM
   Please Register Using this Form or at
                                                                                                                             They Found Us on the Internet
                                                                                                                                    Between 4/1/2010 & 11/17/2010

                                                                                                                                                                B                                                                                                           Chamber Newsletter
                                                                                                                                         May/June 2010

                                                                                                                                     Your                         A Newsletter Serving
                                                                                                                                                                                                 usi ness
                                                                                                                                                                                             Our Business Community
                                                                                                                                                                                ~ Country Roads & Village
                                                                                                                                               Quaboag Hills Region

                                                                                                                                                                                                                                                                               ~ Your Business
                                                                                                                                                        r Dinner                                                 Awards Our Best
                                                                                                                                    Quaboag Hills Chambe                                                               Wing Memorial, Long
                                                                                                                                                                                                                       Term Service Award
                                                                                                                                                                                                                           Wing Memo-
                                                                                                                                                                                                                       rial Hospital &
                                                                                                                                                                                                                       Medical Centers
                                                                                                                                                                                                                       has been an
                                                                                                                                                                                                                        active and sup-
                                                                                                                                                                                                                        portive member
                                                                                                                                                                                                                        of our Chamber
                                                                                                                                                                                                                         for more than 25

                                                                                                                                                                                                                                                                             5585 Internet Downloads
                                                                                                                                                                                                                         years. Members        Janice Kucewicz,
                                                                                                                                                                                                                          of Wing’s Ad-          Sr. VP, Wing
                                                                                                                                                                                                                                                       held lead-
                                                                                                                                                                                                                          have served on our Board, plan-
                                                                                                                                                                                                                          ership roles, been involved
                                                                                                                                                                                Rondeau’s Dairy Bar,
                                                                                                                                                                                                                                                  part of the
                                                                                                                                                                                                                           ning our events — are
                                                                                                                                     Citizen of the Year,                                                                  fabric of our Chamber.
                                                                                                                                                                                                                                                    We’re proud
                                                                                                                                                                                Business of the Year                       to recognize their commitment
                                                                                                                                                                                                                                                             to the
                                                                                                                                     Peter Harder                                                           of Palmer,      Chamber with this award.
                                                                                                                                                                                     Rondeau’s Dairy Bar
                                                                                                                                         Peter Harder of Ware
                                                                                                                                                                  was honored                             Business of the
                                                                                                                                                                                  honored as our 2010
                                                                                                                                                                                                                              Volunteer of the Year,
                                                                                                                                                            of the Year.                                   70th Anniver-
                                                                                                                                     as our 2010 Citizen                          Year, is celebrating its

                                                                                                                                                                                                                                                                                as of November 6
                                                                                                                                                                  many hours
                                                                                                                                     Harder has volunteered                                                                                                  i
                                                                                                                                                                       purchase sary.
                                                                                                                                     in the past 20 years helping in Ware.            “Rondeau’s,” said one
                                                                                                                                                                                                               nominator,     Heather Opielowsk
                                                                                                                                                               lights                                            for so long
                                                                                                                                      and install Christmas                        “has remained in business                     Volunteer of
                                                                                                                                                                       in                                       and dedica-
                                                                                                                                      He does holiday decorating                   due to their family pride                  the Year,
                                                                                                                                                                  and days off                             Rondeau es-
                                                                                                                                      evenings, on weekends                        tion.” Founder Alvin                        Heather
                                                                                                                                                                 a full time                                       which
                                                                                                                                       from his profession as                       tablsihed a family tradition          to   Opielowski of
                                                                                                                                       police officer in town.                                 with Dick’s dedication
                                                                                                                                                                        as DARE continues and his son, Michael’s tal- Opielowski Ap-
                                                                                                                                           In his job, Harder served                good   food
                                                                                                                                                                                                                               praisals, was
                                                                                                                                                                and helped or-                                flavors of ice
                                                                                                                                        officer for nine years                       ent in making the 45+                                   her
                                                                                                                                                                     He served                              pride his grand- honored for
                                                                                                                                        ganize DARE car shows.                       cream with the same                       enthusiasm and
                                                                                                                                        on the Ware    School Committee for          father had.
                                                                                                                                                                     involved in                               Lions Club       dedication to
                                                                                                                                         nine years, and has been of all                Last year the Palmer
                                                                                                                                                                                                                 2009 Joseph offering a help-
                                                                                                                                         countless local funddraisers                 gave the Dairy Bar their                  ing hand to Chamber
                                                                                                                                                                                                                                                      staff — when-
                                                                                                                                                                    to Citizen of                            award for dedi-
                                                                                                                                         kinds. Congratulations                       Camarda Fellowship                        ever needed, she has
                                                                                                                                                                                                                                                     been there!
                                                                                                                                                                   of Ware.
                                                                                                                                         the Year, Peter Harder                       cated humanitarian service.                Heather, we thank you!
                                                                                                                                                                                         We are proud to name
                                                                                                                                                                                                                       of the                                  on page 4
                                                                                                                                                                  of Janice Kucewicz
                                                                                                                                                                                       Dairy Bar our 2010 Business                        Awards Dinner photos
                                                                                                                                          Submitted photos. Photo                    Year.
                                                                                                                                          by Art Torres, Post Computers.

                                                                                                                     Chamber Resource Directory
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                        Holiday After Hours                                                                                 By Alpha - 2,275
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                               Salem Cross Inn                                                                                                                   2010-2011
                                                                                                                                                                   Visitor &

                               West Brookfield, MA
                                                                                                                                                                Resource Guide
                                                                                                                                                                   for Central

                                                                                                                          ntique Shows
                                                                                                          2010 Brimfield Antique

                   Admission is Free but Registration is Required                                           Celebrating the 350th Anniversa
                                                                                                                  of Quaboag Plantation
                                                                                                                                                                                                               Chamber Visitor & Resource Guide
                                                                                                                                                                                                                                                          Downloads - 23,975, as of November 6
                                EVENT REGISTRATION
 Yes. I (we) plan to attend the Quaboag Hills Chamber Event indicated.
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                   Return to QHCC, 3 Converse St., Palmer, MA 01069 • Fax: 413-289-1355

                                         Welcome to Our New Members
ADVERTISING - Graphic Design                            Springfield, MA 01103                                Brookfield, MA 01506                                                                                                                                                   Leon Dragone
Lupi Illustrations                                      Jaimye Hebert                                        Richard Lamoureux                                                                                                                                                      413-283-8626
665 Belmont Ave.                                        413-735-6756                                         508-867-2218                                                                                                                                                 
Springfield, MA 01108                                           
Mike Lupi                                                                                                                                                                                                                                                  RESTAURANT
413-636-3769                                                                                                 HEALTH & WELLNESS                                                                                                                                                      Elwood’s Restaurant & Pub                              BUSINESS SERVICES                                    Laugh For No Reason                                                                                                                                                    216 Main Street                            Aztec Office Technology                              1127 Worthington Street                                                                                                                                                Monson, MA 01057
                                                        30 Capital Drive                                     Springfield, MA 01109                                                                                                                                                  Diane Bergstrom
ALARM SYSTEMS                                           West Springfield, MA 01089                           Trevor Smith                                                                                                                                                           413-267-4442
First Choice Security Inc.                              Hilary Clough                                        413-732-7135
63 1/2 Main Street                                      413-221-1196                                                                                                                                                                                    The Brown Cow
Chicopee, MA 01020                                                                                                                                                                                                                                 1037 Thorndike Street
Nick Cremonti                                                                   HUMAN SERVICES                                                                                                                                                         Palmer, MA 01069
413-246-5380                                                                                                 Elm Hill Center                                                                                                                                                        Joseph Cincone                                 CATERING                                             26 East Main Street                                                                                                                                                    413-283-6600                          Events by Johnsens                                   Brookfield, MA 01506
                                                        4132 Main St                                         Ed LaPointe                                                                                                                                                            RETAIL
Greene Room Productions                                 Palmer, MA 01069                                     508-347-8181                                                                                                                                                           Life’s Memories & More
54 High Street                                          Betsy Johnsen                                                                                                                                                                         1085 Park Street
Monson, MA 01057                                        413-596-3900                                                                                                                                                                                                                Palmer, MA 01069
Erin Greene                                                                MANUFACTURER - Steel Fabrications                                                                                                                                      Tanya Bullock
413-668-7284                                                                                                 Thomas Brothers Customs                                                                                                                                                413-283-4448                           CONTRACTOR                                           241 Boston Road                                                                                                                                              
                                                        Sirois Home Solutions                                Palmer, MA 01057                                                                                                                                             
Juliet Rose Gallery & Studio                            36 Country Club Heights                              Dylan Thomas
191 Reimers Rd                                          Monson, MA 01057                                     413-668-7764                                                                                                                                                           SPORTS & REHAB THERAPY
Monson, MA 01057                                        Jessy Sirois                                                                                                                                                                     Vantage Sports & Rehab LLC
Juliet Bacchas                                          413-267-1988                                                                                                                                                                                                                1581 North Main Street
413-596-9741 • 413-563-9916                    •          PAYROLL SERVICE                                                                                                                                                        Palmer, MA 01069                                                                                      Paychex                                                                                                                                                                Dmitry Voloshinov                               CONTRACTOR - Electrical                              69 William Franks Drive                                                                                                                                                413-283-8303
                                                        John Martin Electric, Inc.                           West Springfield, MA 01089                                                                                                                                   
Ware Community Theatre                                  27 East Hill Road                                    Brian Long                                                                                                                                                   
246 West Street                                         Monson, MA 01057                                     413-731-8930
Ware, MA 01082                                          John Martin                                                                                                                                                                                     TRAVEL AGENCY
Michael St.Germain                                      413-267-9592                                                                                                                                                                                       AAA Travel
413-967-0902                                                                                                                                                                                                                                                                        150 Capital Drive
                                                        FABRIC SHOP                                          PLUMBING AND HEATING                                                                                                                                                   West Springfield, MA 01089
AUTO - Auto Repair/Sales/Service                        Meeting House Fabric and Trim                        Rohan’s Plumbing & Heating Inc.                                                                                                                                        Joe Falzone
Main Street Tire Center                                 383 Main Street                                      36 West Street                                                                                                                                                         413-205-2348
364 Boston Road                                         Wales, MA 01081                                      Ware, MA 01082                                                                                                                                               
Palmer, MA 01069                                        Sheila Chabot                                        Bridget Rohan
Mike Brown                                              413-245-1235                                         413-967-3544                                                                                                                                                           VIDEO PRODUCTION
413-283-6663                                                                                                                                                                                                          Spinning Horse Video                                                                                                                                                                                                                   66 Dimmock Road
                                                                                                             REAL ESTATE SALES/DEVELOPMENT                                                                                                                                          Otis, MA 01253
BANK                                                    GARDEN CENTER/LANDSCAPING                            Northeast Group Associates                                                                                                                                             Alan Mack • 413-717-2477
People’s United Bank                                    Lamoureux Greenhouses                                1430 Main Street                                                                                                                                             
1391 Main Street                                        9 Schoolhouse Road                                   Palmer, MA 01069                                                                                                                                             

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