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					                                                                        Daniel Behi
Local Address:                                                                                                                              Permanent Address:
275 N. Chorro Apt. C                                                   dbehi@calpoly.edu                                                            487 W Birch
San Luis Obispo, Ca 93405                                                559-906-4678                                                          Clovis, Ca 93611

EDUCATION
         California Polytechnic State University – San Luis Obispo                         Conferred Graduation Date: December 2005
         Major:             Bachelor of Science Business Administration
         Concentration:     Management Information Systems
         Minor:             Economics
         Honors: Dean’s List (Winter 2005, Spring 2005)                                    Academic GPA: 3.51
RELEVANT COURSEWORK:
         Programming Concepts and Methodology I (C++)                            Management Information Systems (Microsoft Access & Excel)
         Fundamentals of Computer Science II & III (Java)                        Data Communications & Networking
         Database Systems (Microsoft SQL Server)                                 Electronic Commerce (ASP.NET, SQL Server 2000)
         System Analysis & Design (Microsoft Visio)                              Systems Implementation & Design (Microsoft Project)
         Statistical Inference for Management I & II (Minitab)
PROFESSIONAL EMPLOYMENT
       Mindbody Software – Technical Support Team                                                 San Luis Obispo, CA             [September 2005-Present]
       Tech Support Analyst
              Interacts closely with 850+ small-business clients to provide customer care & support
              Assists clients through web & pc-based software issues
              Performs QA testing & documentation weekly for new software releases
       Pacific Gas & Electric Company – Information Systems Technology Services (ISTS)           San Francisco, CA               [June 2005-September 2005]
       IT Business Analyst Intern
               Assisted in the analysis, documentation, & implementation of an IT Governance Enterprise Application using strategic business methods
               Aided in the development, implementation, & deployment of a SAP portal-based application
               Gained invaluable business knowledge from day-to-day procedures & processes within a corporate business environment
      New Roads Incorporated                                                                      San Luis Obispo, CA             [June 2003-September 2003]
      Call Center Sales Representative
               Responsible for customer sales & customer care for various outsourcing catalog-based retail clients
               Gained skills pertaining to order-entry information systems
LEADERSHIP EXPERIENCE
         Cal Poly Information Systems Association – Executive Board Member                        San Luis Obispo, CA             [Fall 2005-Present]
         Hospitality Director
            Responsible for coordinating club-related activities and events
            Liaison for club members and executive board to provide proper accommodations
            Works closely with the entire executive board to ensure public awareness of club-events
         Family Resource Center – Community Volunteer                                                Atascadero, CA               [Fall 2005]
         Juvenile / Probation Tutor
TECHNICAL EXPERIENCE
       Languages:                                        Databases:                                           Operating Systems:
       C++ | Java | SQL | ASP.NET | HTML                  Microsoft Access | Microsoft SQL Server             DOS | Linux | MacOS | Windows
       Applications:
       Adobe Photoshop CS | Microsoft Office Suite (Access, Excel, PowerPoint, & Word) | Microsoft Visio | Minitab Statistical Program |
       QuickBooks Financial and Accounting Software | SAP
       Hardware:
       Assembling, Troubleshooting, and Upgrading Personal Computers; Installing and configuring LANs (Wired & Wireless)
PROJECT EXPERIENCE
       SLO Kegs                                              Cal Poly Orfalea College of Business, San Luis Obispo, California      [Spring 2005-Present]
                Created an original dynamic website (ASP.NET) to provide the college community of San Luis Obispo a centralized database which includes keg
                 beer information and pricing from the local retailers
                Created site design in HTML & ASP.NET using Macromedia Dreamweaver and Adobe Photoshop (graphics)
                Utilized SQL Server 2000 to write SQL statements and commands to create all tables, relationships, and queries
                Website can be found at http://www.slokegs.com ; Documentation can be found at http://slokegs.com/documentation.pdf
       ADA Compliance Testing Project                        Cal Poly Orfalea College of Business, San Luis Obispo, California     [Spring 2005]
                Performed ADA Section 508 compliance testing on various university websites
                Provided detailed documentation regarding functional and compliance errors through test cases & use cases
       Ergon Corporation Consultation Proposal               Cal Poly Orfalea College of Business, San Luis Obispo, California      [Winter 2005]
                Collaborated with a diverse team to analyze a case study of a corporation dealing with company culture issues, security breaches, and unethical
                 practices
                Proposed a solution which included detailed documentation and an elaborate presentation
OTHER LANGUAGES & TRAITS
              Ability to comprehend Farsi / Persian
              Outgoing, determined, organized, detailed, friendly, and fun.
ADDITIONAL EMPLOYMENT EXPERIENCE
      Sales Associate / Customer Service Representative              Gap Inc.                                                     [July 2001-May 2002]
REFERENCES UPON REQUEST

				
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