HomeBase_v6.5 Demo Script by hedongchenchen


									                                                                       Enhanced Server Recovery with
Author: EMC Hosted Demo Team
Last Tested: <appconfig>, <date>
Demo Prep Time: 1 day
Demo Time: 1 day
                                                                       EMC HomeBase V6.5 and EMC
     General information .................................. 2
          Connection tips .................................. 2
                                                                       Networker V7.6.1
  1.2     The Production Server Build .............. 2
2    Connect to the HomeBase Server ........... 3
  2.1     Connect via Terminal Services ........... 3
  2.2     Start the Administrator GUI ................ 4               Overview
3    User roles .................................................. 5
4    Generating a Profile / Agent Control ....... 5                    This demonstrates Enhanced Server Recovery of a supported
5    Backing Up ................................................ 7     Windows OS with Enhanced Server Recovery with EMC
6    Protection Assured ................................. 10
7    Reporting ................................................ 11     HomeBase V6.5 and EMC Networker V7.6.1.
8    Destroy Production Server..................... 13
9    Recovery ................................................. 14     An additional demo for Enhanced Server Recovery with EMC
  9.1     The Recovery Session : ................... 15
  9.2     Initiation of Recovery........................ 19
                                                                       Avamar is available utilizing HomeBase V6.4. This
  9.3     Monitoring the Recovery .................. 21                functionality exists in HomeBase V6.5 also. Functionally, both
  9.4     Post OS Install Recovery ................. 22
  9.5     Post Recovery (Optional) ................. 24
                                                                       demos are identical in content.
10 End .......................................................... 27

                                                                       Important Notes :
                                                                          1. If you wish to demonstrate Avamar Enhanced Server
                                                                             Recovery do not use this demo environment.
                                                                          2. Ensure that after you have familiarized yourself with
                                                                             this environment you start with a CLEAN system by
                                                                             performing a „rollback‟ on the Virtual Machines
                                                                             provided. See Section 1.1 below.

                                                                       This demo provides ability to show the following workflows:
                                                                       EMC HomeBase profile for Windows 2003 SESP1 with simple
                                                                       Full System Backup with EMC Networker V7.6.1
                                                                       Destroy function Source Server (over-write of Master Boot Record
                                                                       MBR using dd in a batch file)
                                                                       Create EMC HomeBase Recovery Session
                                                                       Boot Target Server (formerly the Source Server)
                                                                       View the recovery process with minimal intervention
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   1      General information
          The EMC HomeBase suite is a sophisticated product tool set that uses a process called
          profiling to gather information necessary to recover a server in the event of a disaster.
          Profiles are also used for migration of one server‟s configuration to another server. The
          HomeBase suite consists of the HomeBase Agent, the HomeBase Server, and, optionally, the
          HomeBase Proxy Server.
          To know more about the HomeBase configuration refer to official HomeBase Admin and
          User Guides available in Powerlink.

   1.1    Connection tips
          On starting your session you will be presented with 4 servers as shown below :

          You may access each of the HomeBase hosts (HBSRVR and HBPROD) using the Remote
          Access icons     which will offer RDP (and possibly Console) to the selected server. The
          Networker server also provides a Networker Management Console (NMC) on the desktop.
          There is NO requirement to access or refer to the Avamar Server as this is a legacy server
          from the previous implementation.
          The „Rollback All‟ option is shown above. This should be executed prior to starting your
          demo to reset your VMs to the demo state. This may take 15-30minutes to complete –
          usually quicker.

   1.2    The Production Server Build

          We must first take a brief look at WHAT we are protecting and will be later rebuilding using
          HomeBase and Networker.
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          Open a connection onto the desktop of the HBPROD server (administrator / risckey) :

          Viewing the desktop and opening the Windows Management Console you will see that :

              1. The desktop is very PINK
              2. There are new users in new groups
              3. There is some additional storage (E: (Software) & F: (Applications) )
              4. There are running „simple‟ application (Filezilla and /or Winzip)

          YES !!!! I know this is VERY simple, but it is the PROCESS we are wishing to showcase.

   2      Connect to the HomeBase Server
          The EMC HomeBase Server is a repository for server profile images produces by HomeBase
          Agents. The HomeBase Server provides a web interface that enables management and
          analysis of stored profiles. Profile data can be compared against previous version, providing
          effective change management analysis for any server. The HomeBase Server also provides a
          repository for prepared, supported Operating Systems, drivers and software used during the
          server recovery process.

   2.1    Connect via Terminal Services
          Connect via RDP to HBSRVR, the HomeBase Server, and login as administrator/risckey.
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   2.2    Start the Administrator GUI
          This will be referred to as the Admin GUI in the remainder of this document.
          1. From the desktop, open in Internet Explorer browser window, and enter „localhost‟ into
             the address window:

          Select the “Continue to this website” option.

          2. Login to HomeBase as admin/admin (the default credentials on installation)

          On accessing the HomeBase homepage you will see the following:
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          Please note that ALL 6 task buttons are only available for administrative users who have
          installed and licensed the server software with BOTH Bare Metal Recovery (BMR) and Bare
          Metal Provisioning (BMP) capabilities. The „Provisioning‟ button is ONLY available with
          the BMP option.

   3      User roles
          The HomeBase page displays different navigation options for each user account, depending
          on the roles granted to this user. „admin‟ is a HomeBase Administrator.
          You can add additional users (under the „Administration‟ button) with restricted options and
          relogin under this user account to show interface changes
          The purpose of this demonstration is to showcase a Profiling/Backup/Recovery exercise/
          These activities are performed by the administrator user.

   4      Generating a Profile / Agent Control
          The cornerstone of the protection of the Production Server, is the „HomeBase profile‟. Let‟s
          create a profile of our production server (hostname : hbagtprod) from the HomeBase Server
          GUI. In a production environment, profiling will be initiated automatically by the Networker
          client, through the configuration of a BMR-enabled savegroup, and we will show this during
          the next (Backup) phase. Showing the HomeBase profiling activity will allow you to
          demonstrate the underlying function not completely seen when run from a BMR configured

          Do the following to generate a profile :

          1. Click „Agents‟ on the HomeBase Server home page

          2. Expand the agent listing. Select the agent (hbagtprod) for which you want to generate a
              profile and click the         link under                     .
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              The profiling run will be initiated on the production server and an on-screen log will
              show progress:

              The run will complete after ~1-2 minutes with a summary of the hardware and OS
              configuration, and confirmation of successful transfer of the profile to the HomeBase
              Server, as shown below :

              Return to the agent view panel by clicking on View Agent on the Related Tasks list and
              under „Profiles‟ you will see the latest profile at the top of the list. :

              This is shown as „Recoverable (base)‟ with a Green traffic light indicating that the
              HomeBase Server has validated and verified the profile on receipt before placing it in the
              HomeBase Server repository. The „base‟ refers to the profile containing the necessary
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              information to initially recover the OS configuration elements (users, groups, security,
              storage, IP etc etc). The second part of the profile (the „extended‟ profile) remains on the
              source server and forms part of the next backup cycle. Optionally the HomeBase Agent
              may be configured to send the extended profile to the HomeBase Server, although this is
              not necessary. The extended profile may be significantly larger than the base profile and
              is not required until AFTER the backup manager restore.

   5      Backing Up
          The second essential component for ensuring recoverability of the production server is the Full System Backup.
          In this demonstration we shall be using the Networker backup management software to provide the HomeBase
          Compliant Backup.

              1.   On the desktop of your Networker Server (administrator/d3m04emc) you will find a Networker
                   Management Console (NMC).

              2.   Open the NMC by double-clicking the desktop icon

              3.   Login with „emcadmin’/’d3m04emc‟ credentials

              4.   Click on the host „Faro‟ under „Enterprise‟ to present the Networker Managed Application.

              5.   Double-click on the Networker Managed Application will present :
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              6.   Click on the Monitoring icon (if not already open) :

              7.   This will present the available Groups as shown below :

                   The Group „HBBackup‟ is configured with the „hbagtprod‟ server as a client and the client is
                   configured for BMR backup with Networker. The Networker server has also been configured as a
                   BMR capable server, that is it has knowledge of the availability of a HomeBase server within the user
                   environment. This configuration does not form part of this demo. Scheduling, also, has been disabled
                   in the demo environment.

              8.   Right Click on the group HBBackup :
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                   You are presented with a „View Details‟ and a „Start‟ option.

                   Selecting „Start‟ will initiate

                       a.   A HomeBase Profile on the target server, or servers, in the Networker Group – only one in
                            this case.
                       b.   On completion of the HomeBase Profile, the Networker Client will create a HomeBase
                            compliant full system backup of the source server.


              9.   Confirm that you wish to start the group HBBackup by clicking „Yes‟ in the following panel :

              10. Note that the icon to the left of HBBackup under Groups will change from a       to a

              11. Right-click on the HBBackup group and select „Show Details. This will show the following panel :
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                   If you are familiar with Networker, you may recognize this panel. Of particular interest to Server
                   Recovery, is the Completed BMR Profiling section at the bottom of the panel. This will be the first
                   section to complete but nothing indicates that anything is happening other than the passage of time as
                   shown in the „Duration‟ field. Although, the profiling activity as shown earlier from the HomeBase
                   Server completes in ~1 minute, you may note that there may be no indication of activity until ~3
                   minutes (180 secs) in this panel. This is due to some pre-validation steps which Networker undertakes
                   prior to starting the HomeBase profiling.

                   When the HomeBase (BMR) Profiling activity is complete, the following line entry will be shown in
                   the „Completed BMR Profiling‟ section which may be expanded by double-clicking the Client Name :

              12. The Networker Backup will the complete as part of the same activity and when finished the status bar
                  will show 100% :

              13. You now have BOTH a HomeBase Profile (you may view the profile on the HomeBase Server if you
                  wish) AND a HomeBase compliant backup set. You may now leave your NMC session and return to
                  your HomeBase Server.

   6      Protection Assured
          You now have the 2 essential elements for a successful recovery:

          The HomeBase Profile (now resident on the HomeBase Server)
          The Networker Backup (within the Networker Server)

          If our production server were to fail now, you can be confident of your ability to rebuild the functionality to the
          same, or different hardware.
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   7      Reporting
          With HomeBase profile now safely on the HomeBase Server you may now „view or report‟
          its content – something which is usually very difficult (or impossible) with other server
          recovery methodologies ie imaging.

          The HomeBase Server offers several report types based on the profile information that is
          received from HomeBase Agents.
          Do the following to generate a report:

          3. Click Agents on the HomeBase Server home page

          4. Expand the agent listing. Select the agent or group for which you want to create a report
             and click the Generate Report link under Related Tasks. We select the „hbagtprod‟ agent.

          5. Choose the report type you need and click the Next button in the right bottom corner. We
             will generate a Standard report

           NOTE: During your demonstration you can generate other report types.
          6. Select the date range for your report. (the earliest available profile may pre-date the 1
             month window offered, so you may have to expand the „Profile date range to report on to
             include this and click on „Update‟ s to show the history of profiling). Select that latest
             dated profile, that is, the one you have just created. Click Next
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          7. Select the report Output format

          On the Report Type tab choose what information you want to view. The default „Standard
          report‟ will be adequate demonstration purposes.


          8. View the generated report. Using the Related Tasks you can save the generated report in
             another format or print it

          9. Whilst viewing the report NOTE DOWN CAREFULLY the MAC address of the
             production server‟s NIC as seen under the Network Interfaces section of the Standard
             Report. You will need this later. (Each reservation of the Demo Cloud session will create
             a „new‟ MAC address – these are NOT reuseable)
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   8      Destroy Production Server
          CAUTION : When you have completed this step, the target server will NOT BE BOOTABLE from its internal
          disk. Ensure that you have a Recoverable Base profile resident on the HomeBase Server AND a successful
          backup in Networker taken immediately AFTER the profile was completed. This is the normal sequence when
          executing a BMR enabled group in Networker.

          As you MAY not have access to the console of the target server (the same as production in this case), we have a
          process whereby we will „drive‟ the boot process of the target into a PXE (Preboot Execution Environment)
          boot. Even if you DO have console access, continue with the following process to simulate a form of disaster
          (it‟s easier than manipulating what may be a very slow console).

          1.   Navigate to the Desktop of your PROD Server and locate the Danger.bat icon :

          2.   Double click this icon to launch a simple script (you will have the opportunity to stop the script)

          3.   A Command Windows will open and you will be offered 2 choices :

          4.   If you wish to EXIT, press 1 <enter> or if you wish to continue to destroy the server, press 9 <enter>.

          5.   On selecting 9, you will be presented with :

               You have a final chance to terminate the job (Ctrl-C) or press any other key to destroy the Master Boot
               Record of the production server.

          6.   Electing to continue will present :
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               This process has written a string of null values to the Master Boot Record rendering the server effectively

          7.   Press any key

               The PROD server remains functional (for now) but will not reboot into the installed OS.

   9      Recovery
          The EMC HomeBase Profile Server provides the ability to remotely install a supported
          Windows Operating System AND restore a profile onto a server through the Recovery
          Control pages. This would be a FULL Bare Metal Recovery solution. Alternatively, IF an
          Operating System of the correct type and service pack level is installed with an appropriate
          HomeBase Agent AND an appropriate Backup Manager Client, the recovery may be initiated
          at this point.
          THIS demonstration will show a FULL Bare Metal Recovery.
          More details you can find in the “EMC HomeBase Recovery and Migration Guide”.
          A HomeBase Agent can be used to effect a recovery of a profile, with two conditions: the
          profile is a recoverable and the profile if licensed for recovery.
          Limitations of the Demo Cloud :
               a. During the recovery process, all user RDP connectivity with the target server
                  (formerly the source server, will be lost and the recovery will be guided by i) the PXE
                  Boot Process and, ii) the HomeBase Server functionality. IF a console is available on
                  the target server, progress may be view subjectively by overlaying the console onto
                  the HomeBase Server GUI during the recovery process.
               b. In the Demo Cloud environment we REALLY have to destroy the functionality of the
                  production server in order to rebuild it‟s functionality. This is because you may have
                  NO access to a server console (nor power control) of the server.
               c. In previous steps you have been required to destroy the Master Boot Record (MBR)
                  of the source server. This has rendered the server incapable of booting from the
                  installed operating system. When instructed to „Restart‟ the production server you
                  must ensure that you have completed ALL (not very many) of the required steps in
                  the creation of your Recovery Session.
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              d. If your recovery fails to return connectivity back to the user (unable to RDP to the
                 target server following recovery), you should contact the Demo Cloud Administration

   9.1    The Recovery Session :

          1. Connect to the HBSRVR as administrator / risckey and browse to your HomeBase
             Server homepage .

          2. Again, click on the Agents button and navigate to, and click the „hbagtprod‟ entry as

          3. Click on „Recover Agent‟

          4. You will now be presented with the HomeBase Server Recovery „Create Session‟ pane :

              Note : Rolling back your VMs prior to starting the demo should prevent the above
              message being displayed. If however it DOES display, this would be normal for the
              current version of Networker. It is NOT a HomeBase error nor does it compromise a
              successful recovery. You will see in the „Selected Backups‟ section above that VSS
              System Fileset is shown as OLDER than the profile. This is due to Networker sensing
              that there has been no change to this component and was not therefore backed up during
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              your backup process earlier. This situation will be remedied in due course. Again it does
              NOT compromise a successful recovery.

              a) Session Name – You may leave this as the default or you may overtype this with
                 something more personal/meaningful eg DemoRecover10Jan, or whatever is
                 appropriate to your circumstance.

              b) Source Server – This is to confirm only that THIS is the production server being

              c) Source Date – This indicates, by default, the LATEST available profile. Usually,
                 recovery will require use of the latest profile although an alternate may be selected by
                 using the           button next to the Source Date.

              d) Selected Backup – This will, by default, offer the most appropriate backup for the
                 selected Source Date profile. You will see that, if applied to the Backup, the „name‟
                 will be offered or, if not, the Workorder ID. Importantly, the field will show the time
                 lapse between the Profile and the Backup. The Backup should be after the Profile. If
                 not, the HomeBase Extended Profile will not be found within the backup set. If the
                 time between profile and backup is excessive, a warning will be given to indicate that
                 inconsistencies may occur during recovery due to the potential for change between
                 profiling and backup.

              e) Target Type – Here we can select EITHER a full BMR or to recover to a server with
                 a pre-installed OS AND HomeBase Agent AND Backup Manager Client. For the
                 purpose of demonstration we shall be conducting a „full‟ Bare Metal Recovery to a
                 „new‟ or „expendable‟ server requiring no specific preparation, in this case a „Bare
                 Server or Bare Virtual Machine‟.

                  On making this selection the following will appear :
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              f) Target Server MAC – you will have noted the MAC address of the VM Network
                 Interface Card (NIC) when you ran the report earlier. This is the only information we
                 require for the target server. Click on the drop-down for this item as above.

                  If the MAC address of the NIC is shown in the list you may select it OR if the MAC
                  address is NOT in the list you may select „Create New‟ and enter the MAC address
                  ACCURATELY (using „-„s as shown above) in a pop-up box.

              g) HomeBase Agent and Backup Client will be populated automatically with the most
                 appropriate software available in the HomeBase repository.

              h) Additional Drivers – IF the target NIC requires specific drivers to re-establish IP
                 connectivity following OS installation, they may be selected here by clicking on :
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                  In this implementation our ESX 4.0 server has VMs configured with E1000 NICs.
                  We select the Intel drivers from those „Available‟ with Ctrl-Clicks and then
                               them to the „Selected‟ column :

                  We may then click                to complete the selection.

                  In the Recovery Session summary pane we will now see that 4 drivers have been
                  selected :

                  IMPORTANT NOTE : if you DO NOT select these drivers, IP connectivity between
                  the HomeBase Server and the target will not be re-established following installation
                  of the Operating System. If you do NOT have console access you may have to
                  request Demo Cloud Administration to restart the server AFTER you have recreated a
                  Recovery Session with the correct drivers selected. If you DO have console access,
                  you may install the correct drivers manually allowing the process to continue.

              i) Advanced Configuration – We will make no changes in this area. This is used to be
                 selective of specific systemic or application attributes not required for recovery eg
                 non-recovery of pre-existing remote SAN partitions which still exist following the
                 server failure, or to suppress the recovery of specific IP elements (addresses/subnets)
                 etc. For recovery diagnostics, you may use this option to save the recovery workarea
                 and specify the location of the workarea.

              j) When all fields are correctly filled, click           . This will present the following:
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                   At this point you should change focus to the PROD server

   9.2    Initiation of Recovery.
          On the PROD server, we have already destroyed the Master Boot Record (MBR) in Section 8 above. If for any
          reason you have not done this, AND have a HomeBase Profile and a backup, complete Section 8 NOW.

          Click Start >

          Select                                          . Make sure you select the „Restart‟ option.

          From THIS point you have only a couple of key clicks in the HomeBase Server GUI following the installation
          of the fresh OS onto the target.

          IF you do not have a console on the PROD Server, you will not have visibility of the progress of the recovery
          from the server perspective incl server boot, WinPE transfer, OS installation and reboots during the HomeBase
          recovery. However, you may view the significant activity of the recovery from the HomeBase Server GUI –
          Proceed directly to Section 9.3

          IF you have a console on the PROD server, open a Console Session to view the progress of the recovery.

          You may find it useful to overlay the console view OVER the HomeBase Server GUI view as shown here :

              a.   A Network Boot will be initiated on the target which will pick up the DHCP broadcast from the
                   HomeBase Server for information regarding the bootfile and bootserver.
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              b.   A copy of Windows PE (WinPE) will be acquired over TFTP from the HomeBase Server for
                   installation into memory on the target.

              c.   WinPE will install and initialize in the target server‟s memory. DHCP attributes will be applied to the
                   target NIC

              d.   A summary of the basic server setup is displayed. These details are from both the server profile and
                   the recovery session. Just let the time run down. No intervention required.
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   9.3    Monitoring the Recovery
          The initial booting of the target server, propogation of the WinPE image, basic configuration of the target may
          be monitored in the target server console if available. This process will take approx 3 minutes. When this
          initial stage is complete the HomeBase Server GUI will reflect in summary form the activity on the target as
          shown below :

          The „About to launch: [z:\Deploy\OS\i386 ……….‟ log entry as shown above indicates the installation of the
          fresh OS onto the target. This process will take approximately 15 minutes (subject to VM resource
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          allocation/availability) and give a good opportunity for presentation/Q&A etc. Completion of OS installation is
          signaled by installation of HomeBase Agent and Networker client.

   9.4    Post OS Install Recovery
          In this section we will view the remainder of the recovery as effected on a fresh operation system (just
          installed), by the HomeBase Server, HomeBase Agent and Networker Client.

          Following the installation on the target server of the OS, HomeBase Agent and Networker Client, the
          HomeBase Server GUI will present :

          Note :
             i.    The „Status‟ has changed from „Deploying OS‟ to „Deployed OS‟
            ii.    The Progress Bar has moved to 30%
           iii.    You are prompted to take action.

          In a production environment, at this stage you may have to add any external storage / remote SAN software to
          introduce pre-existing hardware to the new OS.

          Once this has been completed, or if not required you may check the                                      and click

          No further action is now required during the remainder of the recovery – just sit back and watch, and
          commentate on the activities as they happen on the HomeBase Server GUI.

          At any time during the recovery you may click on the „Recovery Sessions‟ element of the breadcrumbs
                                                                to display :

          This will show on a single pane the status of ALL available sessions. This is useful when performing multiple
          concurrent recoveries – a status of Deployed OS indicating that the single intervention above is required. To
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          return to the individual session view, highlight (click) the desired session and click on View Session on the
          Related Tasks pane to the left.

          Returning then the recovery in progress, let‟s follow the activity to a finish.

              a)   Base Profile Recovery. The HomeBase Server and Agent will now recover the systemic attributes (the
                   „personality‟) of the source server to the target. This will reinstate, the users, groups, security, IP,
                   tuning (System and IP), storage etc to the new target after which the target server will reboot. No
                   application activity is performed at this time. The process will take approximately 2 minutes.

                   Any Warnings received during the recovery are due to limitations imposed by the Demo Cloud
                   environment. No action is necessary.

              b) Data and Application Binary Restore. Following the reboot, the Networker Client will, under
                 instruction from the HomeBase Server Recovery Session, perform the required Data Restore. This
                 process will take approximately 5 minutes (in this demo).

                   Note that during the Data Restore, the Networker Client will apply a HomeBase Agent generated
                   exclude list to this part of the recovery. The exclude list will eliminate all hardware sensitive
                   components from the restore, thus minimizing the risk of a Blue Screen following recovery. An
                   exclude list is generated for EVERY recovery and is specific to the source and target hardware combo.
                   Following the restore, Networker (or any backup manager) will normally prompt for a server reboot.
                   This prompt is ignored due to the unique process employed by HomeBase.

                   The warning messages shown above during the Data Restore phase are perfectly normal and are
                   generated by Networker as these are open systemic files. It is these files and others which would
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                   normally generate the prompt to reboot the server.

              c)   Extended Profile Recovery. Using the HomeBase Extended Profile, restored from the backup above,
                   the Homebase Agent will now re-engage the running application binaries from the source server with
                   the new, stable Registry on the target server.

              d) Completion of Recovery. Following Extended Profile Recovery, the target server will reboot for a
                 final time, IP will be restored, terminal services will be configured allowing a RDP to the newly
                 functional target server.

                   Again, you may view the status on the Recovery Sessions pane at any time :

              e)   Login to Recovered Server. At this point it is appropriate to open an RDP onto your „new‟ server to
                   demonstrate that all the systemic and functional attributes (users, groups, storage, running applications
                   etc) of the source server have been „rebuilt‟ onto a fresh, new and stable OS.

   9.5    Post Recovery (Optional)
          If you wish (and have time) you may like to show that re-profiling the recovered server and comparing the
          profile with the profile used for recover, will show the high degree of parity between the two builds.

          On recovery, the HomeBase Agent is not licensed, the ability to recover being inherent in the licensed profile.
          The Agent is not licensed as the HomeBase Server used for recovery may not have associated Agent license

          IF there are licenses available on the HomeBase Server, you may use one of these to license the HomeBase
          Agent on the recovered server.
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              a)   From the HomeBase Server GUI homepage click on „Agents‟.

              b) Navigate to the „hbagtprod‟ server

              c)   Click on „View Agent‟

              d) Check Communication between HomeBase Server and Agent:

                   Click on „Check Communication‟ in the Related Tasks pane.

                   This will present :

                   The 3 columns Resolved, Contactable and Connected signify the success (by green traffic light) of the
                   HomeBase Server to :

                   i. Resolve the addresses shown on the left by IP, Netbios, DNS etc
                   ii. Contact the address by simple ping
                   iii. Connect to the target host. This connection is a handshake between the HomeBase „service‟
                   running on the HomeBase Server and the HomeBase „service‟ running on the HomeBase Agent.

                   The most important column is the „Connected‟ column. If this does not indicate a green traffic light,
                   the HomeBase Server will not be able to exercise control over that server by the selected (radio button)

                   When the Communication Check is complete, click the                  button to the bottom right of the

                   This will return you to the View Agent pane.

              e)   To license the target HomeBase Agent, select the „Replace Licence‟ drop-down, and select the license

                   When you have selected the license, click               .
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              f)   You may now generate a new profile of the „new‟ server. Click on the                  link under
                                             to create a profile as you did at the start of the demo.

              g) Returning to the View Agent pane, you will now see that you have a new HomeBase Profile.

              h) Highlight this profile AND (holding down the Ctrl key) the profile you used for the recovery.

              i)   Click on :

                                      - the „Compare Profiles‟ under Related Tasks.

              j)   Under Report Content select the „Full Report‟ radio button.

                                      then click

              k) In the resulting report, the header will show the „key‟ :

                   indicating that attributes UNIQUE to the first profile are in red italic and those UNIQUE to the second
                   profile are in green bold type. Attributes common to BOTH profiles are shown in the normal html
                   blue type.

                   The profiles are differentiated in the header also :

                   The following examples may not not be displayed in YOUR demo but are included here to
                   demonstrate the profile comparison capability – something you can‟t do with server images.

                   Under Network Interfaces :

                                                                                              we see a subtle difference in
                   the source and target adapter.
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                  Look at the Filesystems section of the report – what do you see?

                  Look toward the end of the Services section – anything there?

                  Look at Installed Programs and Device Drivers Sections.

                  Changes to available drivers for the target nics could be indicated by these highlighted comparisons.

   10 End
          I hope your demonstration has gone well and that your customer is as enthusiastic about HomeBase as I am.

          {A Round of Applause all round}

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