Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows Xp Operating System - DOC

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Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows Xp Operating System - DOC Powered By Docstoc
					City & Guilds Qualifications                                                                          2006-2007
  ________________________________________________________________________

7262 e-Quals                                                                                                 7262

Level 1 - IT Users                                      Level 3 - IT users
001   IT principles (paired with 101)                   041    IT principles (paired with 141)
002   Wordprocessing                                    042    Word processing
003   Spreadsheets                                      043    Spreadsheets
004   Databases                                         044    Desk top publishing
005   Using the Internet                                045    Integrated applications
006   Presentation graphics                             081    Microsoft Word Expert
007   Using e-mail                                      082    Microsoft Excel Expert
008   Desk top publishing                               141    IT principles (OL) (paired with 041)
        3
011   IC Computing Fundamentals                         309    Website design
        3
012   IC Key IT Applications                            311    Relational databases
        3
013   IC Living Online
                                                        Microsoft Office Specialist assignments
014   Office Fundamentals
                                                        642    Word Processing Using Microsoft Word
015   Communication through IT
101   IT principles (OL) (paired with 001)              643    Spreadsheets Using Microsoft Excel
                                                        711    Relational Databases Using Microsoft Access
Level 2 - IT users                                      Embedded Microsoft Office Specialist Tests
021   IT principles (paired with 121)                   721    Microsoft Word Expert
022   Word processing                                   722    Microsoft Excel Expert
023   Spreadsheets                                      803    IT principles
024   Databases                                         842    e-Quals Word processing
025   Using the Internet                                843    e-Quals Spreadsheets
026   Presentation graphics
                                                        Level 1 - IT Systems support - PC Maintenance
027   Computerised accounts
                                                        111    Fundamentals of computing systems and
028   Desk top publishing
                                                                customer care
029   Integrated applications
030   Multimedia                                        102    Dismantle, assemble, install and maintain a
031   Electronic communication using Outlook                    Desktop computing system
032   Office Fundamentals                               Level 2 - Software development
033   Digital Imaging                                   201    Create software components using C
034   Design through IT                                         (paired with 251)
071   Microsoft Word Core                               202    Create software components using C++
072   Microsoft Excel Core                                      (paired with 252)
073   Microsoft Access Core                             203    Create software components using Pascal
074   Microsoft PowerPoint Core                                 (paired with 253)
075   Microsoft Outlook Core                            204    Create software components using Visual Basic
121   IT principles (OL) (paired with 021)                      (paired with 254)
208   Website design                                    205    Create software components using Java
Microsoft Office Specialist assignments                         (paired with 255)
622   Word Processing Using Microsoft Word              206    Test software components (paired with 256)
623   Spreadsheets Using Microsoft Excel                207    Operating systems
624   Databases Using Microsoft Access                  208    Web site design
626   Presentation Graphics Using Microsoft             209    Create designs for software components
       Powerpoint                                       224    Create software components using Visual
                                                                Basic.NET (paired with 257)
Embedded Microsoft Office Specialist tests              251    Create software components using C (OL)
701   Microsoft Word Core                                       (paired with 201)
702   Microsoft Excel Core                              252    Create software components using C++ (OL)
703   Microsoft Access Core                                     (paired with 202)
704   Microsoft PowerPoint Core                         253    Create software components using Pascal (OL)
705   Microsoft Outlook Core                                    (paired with 203)
802   IT Principles                                     254    Create software components using Visual Basic
822   e-Quals Word Processing                                   (OL) (paired with 204)
823   e-Quals Spreadsheets                              255    Create software components using Java (OL)
824   e-Quals Databases                                         (paired with 205)
826   e-Quals Presentation graphics                     256    Test software components (OL) (paired with 206)
831   e-Quals Electronic communication using Outlook    257    Create software components using Visual
                                                                Basic.NET (OL) (paired with 224)

                                Scheme details   7262   18 August 2011    page 1
City & Guilds Qualifications                                                                            2006-2007
  ________________________________________________________________________

7262 e-Quals (continued)                                                                                      7262
Level 3 - Software development                                     until 31 March 2005
301   Develop software using C (paired with 351)           A+ Route
302   Develop software using C++ (paired with 352)         420    Hardware Service Technician/Operating System
303   Develop software using Pascal (paired with 353)              Technologies A+ tests
304   Develop software using Visual Basic                  421    Maintain equipment and systems
       (paired with 354)                                   422    Customer support provision
305   Develop software using Java (paired with 355)
306   Create designs for software (paired with 356)        Level 3 - Systems support
307   Requirements analysis and systems specification      501    Plan for the delivery of ICT support services and
       (paired with 357)                                            assist in the acquisition of ICT systems
308   System testing                                                (paired with 551)
309   Web site design                                      502    Customer support provision (paired with 552)
310   Networking                                                    until 31 March 2005
311   Relational databases                                 503    Install, configure and integrate networked
312   SQL (Structured Query Language)                               hardware and software (paired with 553)
                                                           504    Install and configure software
                                                           505    System testing
324   Develop software using Visual Basic.NET
                                                           506    System and network management
       (paired with 358)
                                                           507    Repair centre procedures
351   Develop software using C (OL) (paired with 301)
                                                           508    Develop customer documentation and
352   Develop software using C++ (OL)
                                                                    procedures
       (paired with 302)
                                                           509    Principles of planning telecommunications
353   Develop software using Pascal (OL)
                                                                    services
       (paired with 303)
                                                           510    Maintain equipment and systems
354   Develop software using Visual Basic (OL)
                                                           511    ICT security
       (paired with 304)
                                                           512    Customer support provision (1 April 2005)
355   Develop software using Java (OL)
                                                           513    Installing, configuring and administering MS
       (paired with 305)
                                                                    Windows 2000 Professional ((70-210)
356   Create designs for software (OL) (paired with 306)
                                                           514    Installng, configuring and administering Microsoft
357   Requirements analysis and systems specification
                                                                    Windows 2000 server (70-215)
       (OL) (paired with 307)
                                                           515    Installing, configuring and administering Microsoft
358   Develop software using Visual Basic.NET (OL)
                                                                    Windows XP Professional (70-270)
       (paired with 324)
                                                           516    Managing and maintaining a Microsoft Windows
Level 2 - Systems support                                           Server 2003 environment (70-290)
401   Maintain equipment and systems                       517    Planning and maintaining a Microsoft Windows
        (paired with 451)                                           Server 2003 network infrastructure (70-293)
402   Customer support provision (paired with 452)         518    Implementing, managing and maintaining a
        until 31 March 2005                                         Microsoft Windows Server 2003 network
403   Install and configure equipment and operating                 infrastructure (70-291)
        systems                                            521    ICT systems security+
404   Install, configure and maintain software             522    ICT systems network+
405   Systems testing                                      551    Plan for the delivery of ICT support services and
406   System monitoring and operation                               assist in the acquisition of ICT systems (OL)
407   Repair centre procedure                                       (paired with 501)
408   Networking                                           552    Customer support provision (OL) (paired with 502)
412   Customer support provision (1 April 2005)                     until 31 March 2005
431   Supporting users and troubleshooting a Microsoft     553    Install, configure and integrate networked
        Windows XP operating system (MCDST)                         hardware and software (OL) (paired with 503)
432   Supporting users and troubleshooting desktop
        applications on a Microsoft Windows XP
        operating system (MCDST)
433   CompTIA A+ Hardware Service
        Technician/Operating Systems Technologies
451   Maintain equipment and systems (OL)
        (paired with 401)
452   Customer support provision (OL) (paired with 402)




                               Scheme details    7262      18 August 2011   page 2
City & Guilds Qualifications                                                                         2006-2007
  ________________________________________________________________________

7262 e-Quals (continued)                                                                                 7262


7262 Level 1 Certificate for IT Users

-01   Certificate level 1                           one of (001+101), 011
                                                    plus two of 002-008, 012-015


7262 Level 2 Diploma for IT Users

-02   Diploma level 2                               021, 121
                                                    plus two of 022-034, 071-075, 208

-62   Diploma - level 2 (with Microsoft Office      021, 121
      Specialist assignments)                       plus 1 of 622, 623, 624, 626
                                                    plus 1 of 022-034, 208, 622, 623, 624, 626


7262 Level 3 Advanced Diploma for IT Users

-03   Advanced Diploma level 3                      041, 141
                                                    plus two of 042-045, 081, 082, 309, 311

-63   Advanced Diploma - level 3 (with              041, 141
      Microsoft Office Specialist assignments)      plus 1 of 642,643
                                                    plus 1 of 042, 043, 044, 045, 309, 311, 642, 643


Administration for -01 to -03 and -62 to -63 IT Users levels 1-3

Registration                   Each level requires a separate registration. Use Form S – Registration.
                               Registrations per award last for 5 years from the date made or until the
                               certification end date, whichever is earlier.
                               Registrations for (OL) tests must also be made on Form S, quoting the
                               appropriate component number (but see special arrangements for on-
                               line multiple-choice tests, below)

Fees per candidate             Registration per award -01 to -03                             £ 18.60
see also special               Registration per on-line multiple choice test                 No charge
arrangements for               (see below for testing fee)
on-line multiple-choice        Component entry per component - level 1                       £ 9.60
tests, below                   Component entry per component - level 2                       £ 11.70
                               Component entry per component - level 3                       £ 13.80

Special arrangements for       Use Form S - Registration, and also enter the component number of the
on-line multiple-choice        relevant on-line multiple-choice test. Registration (per on-line multiple-choice
tests                          test) lasts for 5 years from the date made until
                               a) the certification end date
                               b) the candidate has successfully passed the test.
                               Where a candidate is unsuccessful in a test, re-sits are allowed (during the
                               lifetime of a registration) without further registration.
                               Results for all on-line multiple-choice tests are transferred automatically to
                               City & Guilds
                               Each test is charged at £11.70 and will be invoiced separately

Invoice arrangements           Registration for the award will be invoiced in the normal way.
                               Invoices for On-line multiple-choice test components will be separate


                               Scheme details    7262   18 August 2011    page 3
City & Guilds Qualifications                                                                         2006-2007
  ________________________________________________________________________

7262 e-Quals (continued)                                                                                  7262

Result submission              Use Form S- Result submission for each component claimed (except for on-
                               line multiple-choice test components, see * below). Enter each component
                               number followed by D, C or P to indicate the grade achieved.
                                 * Results for all (OL) tests will be transferred automatically to City & Guilds
Documentation                  Download from the e-Quals web site :
                               www.cityandguilds.com/e-quals

7262 Level 1 Certificate in IT Systems Support – PC Maintenance

-11 and -91      Certificate level 1                     102, 111

Administration for -11

Registration               Use Form S - Registration. Registrations per award last for 3 years from the
                           date made or until the certification end date, whichever is earlier

Fees per candidate         Registration -11                                                  £ 58.50
                           Registration -91                                                  No charge
                           Component entry per component - level 1                           No charge
                           Component entry per component – (unit route -91)                  WS£ 29.80
                           Each full certificate awarded                                     No charge

Invoice arrangements       Registration for the award will be invoiced in the normal way

Result submission          Use Form S- Result submission for each component. Enter each component
                           number followed by D, C or P to indicate the grade achieved

Documentation              Download from the e-Quals web site : www.cityandguilds.com/e-quals

7262 Level 2 Diploma for IT Practitioners (Software Development)

-22    Diploma level 2                       (206+256)
                                             plus ONE of the following PAIRS of components
                                             (201+251), (202+252), (203+253), (204+254), (205+255),
                                             (224+257)
                                             plus any TWO from the following list
                                             207, 208, 209
                                             (201+251), (202+252), (203+253), (204+254), (205+255),
                                             (224+257)
                                             NB paired components, e.g. (201+251) count as ONE choice


7262    Level 3 Advanced Diploma for IT Practitioners (Software Development)

-23     Advanced Diploma               (306+356)
        level 3                        (307+357)
                                       plus ONE of the following PAIRS of components
                                       (301+351), (302+352), (303+353), (304+354), (305+355), (324+358)
                                       plus any TWO from the following list
                                       308, 309, 310, 311,
                                       (301+351), (302+352), (303+353), (304+354), (305+355), (324+358)
                                       NB paired components, e.g. (301+351) count as ONE choice



                               Scheme details   7262    18 August 2011    page 4
City & Guilds Qualifications                                                                             2006-2007
   ________________________________________________________________________

7262 e-Quals (continued)                                                                                    7262
Requirements until 31 March 2005
7262    Level 2 Diploma for IT Practitioners (ICT Systems Support) until 31 March 2005

-24 and -84      Diploma level 2               (401+451), (402+452)
                                               plus any TWO of 403-408, 431-432
Requirements until 31 March 2005
7262 Level 3 Advanced Diploma for IT Practitioners (ICT Systems Support)
until 31 March 2005

-25     Advanced Diploma level 3               (501+551), (502+552), (503+553)
                                               plus any TWO of 504-511, 521-522

Requirements from 1 April 2005
7262    Level 2 Diploma for IT Practitioners (ICT Systems Support) from 1 April 2005

-24     Diploma level 2                        (401+451), 412
                                               433 or any TWO of 403-408, 431-432,

Requirements from 1 April 2005
7262    Level 3 Advanced Diploma for IT Practitioners (ICT Systems Support) from 1 April 2005

-25     Advanced Diploma level 3               (501+551), 512, (503+553)
                                               plus any TWO of 504-511, 513-517, 521-522


Administration for -22 to -25 and -84

Registration                   Each level requires a separate registration.
                               Use Form S - Registration. Registrations per award last for 5 years from the
                               date made or until the certification end date, whichever is earlier.
                               Registrations for (OL) tests must also be made on Form S, quoting the
                               appropriate component number
                               (but see special arrangements for on-line multiple-choice tests, below)

Fees per candidate             Registration per award                                          £ 18.60
see also special               Registration for each on-line multiple choice test              No charge
arrangements for               (see below for testing fee)
on-line multiple-choice        Component entry per component - level 2                         £ 11.70
tests, below                   Component entry per component - level 3                         £ 11.70

Special                        Use Form S - Registration, and also enter the component number of the
arrangements for               relevant on-line multiple-choice test. Registration (per on-line multiple-choice
on-line multiple-choice        test) lasts for 5 years from the date made until
tests                          a) the certification end date
                               b) the candidate has successfully passed the test.
                               Where a candidate is unsuccessful in a test, re-sits are allowed (during the
                               lifetime of a registration) without further registration.
                               Results for all on-line multiple-choice tests are transferred automatically to
                               City & Guilds
                               Each test is charged at £11.70 and will be invoiced separately

Invoice arrangements           Registration for the award will be invoiced in the normal way.
                               Invoices for On-line multiple-choice test components will be separate


                                 Scheme details    7262   18 August 2011    page 5
City & Guilds Qualifications                                                                             2006-2007
  ________________________________________________________________________

7262 e-Quals (continued)                                                                                     7262


Result submission              Use Form S- Result submission for each component claimed (except for on-
                               line multiple-choice test components, see * below). Enter each component
                               number followed by D, C or P to indicate the grade achieved.
                                  * Results for all (OL) tests will be transferred automatically to City & Guilds
Documentation                  Download from the e-Quals web site :
                               www.city-and-guilds.co.uk/e-quals


7262 Level 2 Diploma IT Practitioners (ICT Systems Support with A+ tests)

-34    Diploma - level 2                           420, 421 and 422

Administration for -34

Registration                   Use Form S - Registration. Registrations per award last for 5 years from the
                               date made or until the certification end date, whichever is earlier

Fees per candidate             Registration per award                                          £ 53.10

Invoice                        Registration for the award will be invoiced in the normal way.
Arrangements
                               NB Centres will need to be members of CompTIA’s E2C programme.
                               There is an additional cost for each part of the exam for E2C members

Result submission              Use Form S- Result submission for each component claimed (except for on-
                               line multiple-choice test components) see * below). Enter each component
                               number followed by D, C or P to indicate the grade achieved

Documentation                  Download from the e-Quals web site :
                               www.cityandguilds.com/e-quals


7262 Level 2 Diploma for IT Users (MOS tests - Core)

-72    Diploma - level 2                    (021+121)
                                            plus one Microsoft unit
                                            plus one unit from either the Microsoft range of units or the
                                            e-Quals range
                                            Microsoft units - 701, 702, 703, 704, 705
                                            e-Quals units - 822, 823, 824, 826, 831
                                            *Please note that candidates cannot count units duplicating
                                            the same software from the two different routes in order to
                                            gain a complete qualification. They can only choose one
                                            unit from each of the following pairs:
                                            (701 and 822); (702 and 823); (703 and 824); (704 and 826);
                                            (705 and 831)




                                 Scheme details    7262    18 August 2011    page 6
City & Guilds Qualifications                                                                            2006-2007
   ________________________________________________________________________

7262 e-Quals (continued)                                                                                   7262

7262 Level 3 Advanced Diploma for IT Users (MOS tests – Expert)

-73     Diploma - level 2                  (041+141)
                                           plus one of the Microsoft units
                                           plus one unit from either the Microsoft range of units of the
                                           e-Quals range
                                           Microsoft units – 721, 722
                                           e-Quals units – 842, 843
                                           *Please note that candidates cannot count units duplicating
                                           the same software from the two different routes in order to
                                           gain a complete qualification. They can only do one unit
                                           from each of the following pairs:
                                           (721 and 842): (722 and 843)


Administration for -72 and -73

Registration                   Use Form S - Registration. Registrations per award last for 5 years from the
                               date made or until the certification end date, whichever is earlier

Fees per candidate             Registration for -72                                           £ 58.50

                               Registration for -73                                           £ 58.50

Special                        Use Form S - Registration, and also enter the component number of the
arrangements for               relevant on-line multiple-choice test. Registration (per on-line multiple-choice
on-line multiple-choice        test) lasts for 5 years from the date made until
tests                          a) the certification end date
                               b) the candidate has successfully passed the test.
                               Where a candidate is unsuccessful in a test, re-sits are allowed (during the
                               lifetime of a registration) without further registration.
                               Results for all on-line multiple-choice tests are transferred automatically to
                               City & Guilds
                               Each test is charged at £11.70 and will be invoiced separately

Invoice arrangements           Registration for the award will be invoiced in the normal way
                               Invoices for On-line multiple-choice test components will be separate

Result submission              Use Form S- Result submission for each component claimed (except for on-
                               line multiple-choice test components, see * below). Enter each component
                               number followed by D, C or P to indicate the grade achieved.
                               *Results for all (OL) tests will be transferred automatically to City & Guilds

Documentation                  Download from the e-Quals web site : www.cityandguilds.com/e-quals




                                Scheme details    7262    18 August 2011    page 7
City & Guilds Qualifications                                                                 2006-2007
  ________________________________________________________________________

7262 e-Quals (continued)                                                                          7262

Additional Information
Award number                    QCA reference              Last registration     Last certification
7262-01                         100/1380/5                 31-08-2007            31-08-2008
7262-02 and -62 and -72         100/1381/7                 31-08-2007            31-08-2009
7262-03 and -63 and -73         100/1382/9                 31-08-2007            31-08-2010
7262-11 and -91                 100/5620/8                 31-08-2008            31-08-2009
7262-22                         100/1464/0                 31-08-2007            31-08-2009
7262-23                         100/1465/2                 31-08-2007            31-08-2010
7262-24 and -34 and -84         100/1587/5                 31-08-2007            31-08-2009
7262-25                         100/2028/7                 31-08-2007            31-08-2010

       ________________________________________________________________________




                               Scheme details   7262   18 August 2011   page 8

				
DOCUMENT INFO
Description: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows Xp Operating System document sample