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					The Marshall Group
Driver Safety
Driving Management Policy                        Journey Planning
Information, Instruction and Training   6        Route Planning                      22
Policy Aims                             6        Satellite Navigation                22
Responsibilities                        6        Daily Driving limit                 22
Seat Belts and Speed Limits             7        Business Mileage Log’s              22
Driving Licence Checks, Updates                  Expenses                            23
& Foreign Licences                      8        Parking                             23
Prosecutions and Fines                  9        Road Courtesy                       23
Smoking in Company Vehicles             9        Driving Company Vehicles Overseas   24
Servicing and Repairs & Security        9
Privately Owned Vehicles                10       General Tip’s and Guidance
Mobile Communication and                         Defensive Driving                   25
Mobile Phones                           10       Fuel Saving and C02 Emissions       26
Authorised Drivers                      11       Motorway Driving                    26
                                                 Driving at Night                    26
Driving Safety                                   Seasonal Driving                    27
Passengers                              12       Personal Safety & Lone
Driver Fitness                          12       Workers Tip’s                       28
Eyesight                                12       Speed Limits                        29
Careless Driving                        12
Driver Fatigue and Stress               13       Appendices
Controlled Drugs and Alcohol            13       Marshall Aerospace                  31
Manual Handling                         14       Marshall Motor Group                32
Breakdown and Roadside Repairs          14       Marshall Land Systems               35
Accidents                               15       Marshall Fleet Solutions            39
Accident Reporting Procedure            16       Driver’s Road Safety Test           41
Stolen Vehicles                         16       Driver’s Declaration                43
When Cars Collide - What to Do          16       Driver’s Questionnaire              44
Accident Record Form                    18       Driver Risk Assessment              45
                                                 Management Flow Diagram             47
Vehicle Maintenance Safety                       General Maintenance Guide           48
Vehicle Checks                          19       Driver’s Notes                      49
Incorrect Fuelling                      20
Carriage of Goods                       20
Pool Car / Hire Car                     20
Use of Private Vehicle on
Company Business                        21
Company Insurance                       21
Condition /Cleaning of Vehicle          22

Checklist of Key Points
for Company Drivers
Be courteous and exemplary in your driving at all times. Try to develop good
driving habits and make a conscious effort to cure yourself of bad habits.
This will make your journey safer and less stressful.

Carry out pre-journey vehicle familiarisation and safety checks. (see page 19)

Have your vehicle serviced at the recommended intervals. (see page 9)

Ensure that your vehicle is properly taxed and insured at all times. (see page 21)

If applicable, ensure that you and your vehicle comply with “tachograph” rules.
(see page 22)

Do not use a mobile phone while driving: Pull over at a safe place. (see pages 7 & 10)

Do not “drink and drive” as it may cost you more than your licence. (see page 13)

Observe all speed limits at all times. (see pages 8 & 29)

If you feel tired whilst driving, pull over for a short rest break (see pages 12 & 22)

Report any accidents immediately and record full details. (see pages 15, 16 & 18)

Ensure that you use the correct fuel when you are filling the tank. (see pages 19 & 20)

Complete or review your drivers’ risk assessment annually (see pages 44, 45 & 46)

It is the Drivers’ responsibility to inform the Company if they are prosecuted for a
motoring offence resulting in penalty points on, or loss of, their driving licence.
(see page 9)

If you are unsure of the current regulations for driving you should consult the
Highway Code: You may do so free of charge “online” using the following shortcut:



Driving is an essential element of the daily lives in
each of our businesses in the Marshall of
Cambridge Group of Companies, whether that be
the driving of customer or Company-owned cars
and vans, especially in the Motor Group, the use of road-side mobile
‘work-shops’ in MFS or the more specialist vehicles normally associated with
our Aerospace and Land Systems businesses. How we drive, what we drive
and where we drive, can have many impacts on each of our businesses and
we must all be mindful of how our driving habits may affect others.

Safety is a primary concern to us all, not just for us, but also for the vehicles
concerned, property and especially others who may become involved in
the event of an accident. In addition to this however, we must also
remember that how we conduct ourselves in vehicles on our sites or on
the public highway affects the image of our business with our customers,
business partners and the local communities within which we operate.
Careless or inconsiderate use of vehicles must therefore be avoided.

Whether or not you have a Company car allocated for your use, it is
possible that from time-to-time, you may be required to drive a pool car,
your own car, or a customer’s vehicle, in the normal course of our business.
It is, therefore, essential that you are aware of and adhere strictly to the
guidelines set out in this Handbook, which forms an important part of our
Company policies and procedures. Please remember that it may not be
just you who would be affected by a breach of these guidelines.

Sir Michael Marshall CBE DL
Chairman and Chief Executive
Marshall of Cambridge Group of Companies
July 2010

The Marshall Group Driver Safety Handbook is designed to assist safe
driving and has been tailored to suit the Marshall Group employees. For that
reason, this Handbook also contains a summary of important legal duties and
responsibilities of drivers e.g. mobile phones, driving in fog, working at height,
vehicle security, speed limits, driving licences, health & safety and much more.

The Driving Management information and other guidelines contained within
this Handbook are specifically aimed at the employees of the Marshall Group
who undertake driving as part of their daily work using Company vehicles.
It also applies to occasional users of vehicles such as pool or hire cars and
employees using private cars for business use. Much of the safety information
contained within the Handbook is also applicable to anyone who is a driver,
whether for work purposes or not. It is the Policy of Marshall to offer a copy of
this Handbook to all of their personnel who drive, to maximise the
communication and uptake of safe driving practices and thus reduce the
potential for its employees to become involved in road traffic collisions.

There are specific additional requirements for the individual Companies in
the appendices.

The Handbook is not an exhaustive guide, but aims to make clear,
straightforward points that relate to our work. For more detailed information
on the Marshall Group “Driving at Work” policy, please speak to a member
of the Health & Safety team.

For the majority of people, the most dangerous thing they do while at work
is drive on the public highway. The Health & Safety Executive states the
following information;

• Up to 1 in 3 road crashes involves a vehicle being driven for work

• Every week, around 200 road deaths and serious injuries involve someone
  at work

• Nearly all of these deaths and injuries are preventable

With nine out of ten accidents caused by human error, the Marshall Group wish
to equip you with the necessary information for you to remain safe at all times.

All references to “Company” are deemed to apply to each and every Company
within the Marshall Group.

Driving Management Policy
Information, Instructions and Training

All existing Company car drivers will receive a copy of this policy and new
Company car drivers will receive a copy of this policy upon commencing work.
All Company car drivers must ensure they are fully aware of it’s contents. In
addition, non Company car drivers who are required to drive on Company
business should be given a copy of this policy with the expenses policy.

Definition of Work-Related Driving:
Any driving activities carried out by employees in the course of their work.
This excludes commuting, EXCEPT where employee’s at-work journeys
start from their home to go to a work location which is NOT their normal
place of work.

Policy Aims
• To increase manager and employee awareness of the risks associated
  with work-related driving.
• To ensure that risk in relation to work-related driving is assessed in a
  systematic and ongoing way and that processes and methods are in place
  to reduce risks as far as reasonably practicable.
• To ensure that the appropriate guidance and instruction is available to all
  relevant employees, equipping them to recognise risk and providing
  practical advice on preventing and managing occupational road risks.
• To ensure that appropriate support is available to employees who are
  involved in work-related driving incidents.
• To ensure full reporting and recording of accidents arising in the course of
  work-related driving and to reduce the number of incidents and injuries to
  employees from work-related driving.

Each Company CEO and the senior management team are responsible for:

• Ensuring there are arrangements for identifying, evaluating and managing
  risk associated with work-related driving.
• Ensuring there are arrangements for monitoring incidents linked to
  work-related driving and that the effectiveness of the policy is regularly

Managers are responsible for:
• Ensuring that all drivers are aware of the policy.
• Ensuring that risk assessments are carried out and reviewed annually for
  Company drivers.

• Putting into place procedures and safe ways of working designed to
  eliminate or reduce the likelihood of work-related driving incidents.
• Ensuring that drivers identified as being at risk are given appropriate
  information, instruction and training, both when they join the Company
  and during their employment, with information updates and refresher
  training as necessary.
• Ensuring that support is provided to drivers involved in incidents
  associated with work-related driving.

All Drivers are responsible for:
• Taking reasonable care of themselves and other people who may be
  affected by their actions.
• Taking reasonable care of Company vehicles, whether pooled, hired or
  specifically assigned.
• Co-operating by following rules and procedures designed for safe working
  and driving.
• Reporting any risks or dangers which they identify, or any concerns which
  they may have about work-related driving.
This policy applies to all existing Company car drivers and employees who
drive on Company business using pool, hire cars, leased cars or private
vehicles and will be communicated to all new employees as an integral part
of their induction training.
This policy will be reviewed and updated as necessary with the Group
reserving the right to make amendments at any time. Communication of
any such changes will be made to all Company car drivers, including those
in receipt of car allowance.

Company Car Drivers’ responsibilities
In addition to the responsibilities outlined in this policy, there are some
specific responsibilities which all employees who are on Company business
are expected to follow:
• Journeys should be properly planned to incorporate sufficient rest breaks
  or an overnight stay as necessary.
• Do not use a hand held mobile phone while driving. Drivers should switch
  phones off, or to silent and divert calls to their answering service. On no
  account should drivers fit their own mobile phone kits to a Company or
  pool car.
• Comply with current legal requirements, the Highway Code and Marshall
  Group Driving at Work Policy. For Highway Code information, see page 2.
• Ensure that the vehicle is roadworthy – regardless of ownership.
• Ensure that the seat and headrest are in a position which most suits the
  driver, thus reducing the risk of neck and back injuries.

Seat belts
You MUST wear a seat belt whilst driving ANY vehicle, including forklift trucks,
on Company business if one is fitted. This applies to driving on or off site.

Exemptions are only allowed while performing a manoeuvre that includes
reversing, for the holders of medical exemption certificates and those making
deliveries or collections in goods vehicles when travelling less than 50 metres
(approx 162 feet).

Speed limits
All speed limits, irrespective of location, should be complied with whilst
driving on Company business as a matter of professionalism.
All employees, contractors and visitors should be made aware of the
Cambridge sites’ 8 mph speed limit which is monitored by security cameras
around the site.

Driving Licence checks and authorisation to drive on Company business
All employees who drive on Company business are required to hold a full
valid driving licence and they must be authorised by their Line Manager to
drive on Company business. They are required to show their current original
driving licence at least annually* before initial authorisation is given. Further
checks may also take place when a change in Company vehicle takes place
and for any use of a hire vehicle.
Marshall reserve the right to carry out random checks of employee’s driving
licences through the DVLA driving licence validation facility.
* The period between driving licences checking may be reduced depending
  on the number of points held on that driving licence. LGV drivers are
  required to produce their driving licence at least every 6 months.

Keep your Driving Licence up-to-date
You should apply via the DVLA (www.dvla.gov.uk) for an updated driving
licence as soon as any of the following events take place:
• Your name changes through marriage or divorce (or for any other reason)
• You change address
• You receive new penalty points on your driving licence or old penalty points on
  your licence reach 4 years old (at which time they can be removed)
• Your licence is misplaced, stolen or expired.
• Note: Photo Licence requires renewing every 10 years or when driver
  reaches 70 years old. Failing to update your driving licence with new
  address information can result in prosecution and a fine of up to £1,000.
  Please do not wait until your licence is requested for a routine check as
  this can cause delay to internal processes.

Foreign Driving Licences
All valid licence holders from EU and EEA Countries are allowed to drive in
Great Britain (GB) as visitors for as long as their foreign driving licence
remains valid, or until they reach 70 years old, whichever is the sooner. If
however, they become resident in GB, after 3 years of residency they are
required to take a GB test and apply for a full GB driving licence. For further
information please refer to www.dvla.gov.uk International valid licence
holders (not from the EU and EEA countries) are permitted to drive in the UK
for a period of 12 months. Once they have been in the UK for a period of 12
months they must apply for a UK driving Licence.

Prosecutions and fines
All driving related prosecutions and accidents must be reported immediately to
your line manager. Further, if any employee receives an endorsement or their
driving licence is suspended for any motoring offence, or is withdrawn for any
other reason, it is their responsibility to report the matter to the Company.
Fines must be paid by the individual and will not be paid by the Marshall Group.

Company car drivers and employees who are “essential users” employed in
a driving capacity should note that in the event of a driver being disqualified
from driving for any reason whatsoever, they will be required to return their
Company car and the employee will be asked to identify alternative methods
of travelling in order to undertake their work activities. If no alternative
arrangement can be found, the Company may consider looking for
alternative job roles, if available, for the duration of the ban.
(The Company reserves the right to dismiss if no such alternative is available.)

Smoking in Company vehicles
A “No Smoking” rule came into effect on 1st July 2007. Contravening these
regulations could result in fines of up to £2,500 for the Company. All enclosed
public places and workplaces have become smoke-free from that day –
including Company vehicles, pool vehicles and hire vehicles – under the 2006
Health Act. A person who contravenes the Health Act 2006 by smoking in a
car is also liable to a personal fine.

Servicing and repairs
Ensure that servicing is carried out at the correct mileage and time intervals
in line with the manufacturer’s handbook. Failing to do so will affect safety,
reliability, warranty and residual values.

All service and repair work (with the exception of tyres, exhausts, batteries
and windscreens) must be carried out by the manufacturer’s franchised
garages (unless authorised otherwise by Marshall or the Leasing Company,
who will honour warranty repairs and claim contributions towards the repair
costs of certain items even after the warranty has expired. Any manufacturer’s
recall notices which are received by the Company will be forwarded to you
without delay. You are responsible for ensuring that the appropriate main
dealer carries out the rectification work quickly.

Vehicle Security
New cars have a good level of engine immobilisation fitted as standard. It is
becoming very difficult for thieves to “hot wire” a vehicle. This has led to a
rise in theft of keys from house burglaries, hook and cane key theft through
letterboxes and car jacking. Always drive with the doors locked. In the
unlikely event that a person forces the driver to hand over the keys to the car,
do not resist.

Phone the police and try to give a clear description of the thief. In the event
that the car is left unattended always remove the keys from the vehicle and
ensure that the vehicle is locked and secure and any valuables are removed.
Never leave the keys in the vehicle while unattended, even when filling up
with fuel or popping into a shop etc.

Privately owned vehicles
Ensure that servicing is carried out at the correct mileage and time intervals
in line with your vehicle’s manufacturer handbook. If you fail to do so it may
affect safety and reliability of your vehicle, which could result in death or
injury. All service and repair work must be carried out to keep the vehicle
safe and roadworthy at your own cost. Privately owned vehicles that are
used on Company business must be legal and roadworthy at all times.

Mobile communication and mobile phones
The Highway Code states that you MUST exercise proper control of your
vehicle at all times. Drivers who use a mobile phone whilst driving whether
hand-held or hands-free:-
   • Are far more likely to be involved in an accident
   • May fail to observe important road signs
   • Tend to use improper lane position
   • Tend to drive at erratic speed
   • Don’t always maintain safe separation and braking distances
   • React more slowly and take longer to brake
   • Can feel more stressed and frustrated

However the Marshall Group recognises that mobile communication
equipment may be required for certain personnel using Company or private
vehicles as part of the business need and the lone worker safe system.

Should a driver wish to use a mobile telephone or Personal Digital
Assistant (PDA) or any other electronic handheld information device,
he or she is to leave the carriageway and/or stop in a suitable safe place
to undertake the activity as guided by the Highway Code.

Do not use your mobile phone while driving, regardless of whether it is fitted
into a hands-free kit. If you do receive a call while the phone is placed in
the hands-free cradle then advise the caller that you are driving and keep the
conversation to an absolute minimum. Ideally, tell them that you will call them
back when it is safe to do so.

On-site, certain personnel will need “hands-free” communication, because
they are associated with emergency services such as Fire, Medical, Security
and Facilities and are required to be contacted at short notice. Mobile
phones are NOT intrinsically safe and should not be used where there may
be flammable atmospheres.

A new regulation came into force on the 1st December 2003, which made it
a specific offence to use a hand-held phone, or similar device, when driving.
By definition a “hand-held” device is something that “is or must be held at
some point during the course of making or receiving a call or performing
any other interactive communication function”. The Company will not be
responsible for fines or legal processes originating from inappropriate use of
in-vehicle communication.

* ‘Driving will be defined as sitting at the wheel of the vehicle with the
   engine running’.

Since 27th February 2007, the penalty for using a hand-held mobile phone
while driving has been increased to £60 and three penalty points.

The Police may check phone records when investigating fatal and serious
crashes to determine if use of the phone contributed to the crash.

The definition of a “hand-held” mobile phone
The regulation includes “any device, other than a two-way radio, which
performs an interactive communication function by transmitting and
receiving data”.

It states that a ”mobile telephone or other device is to be treated as hand-held
if it is, or must be, held at some point during the course of making or receiving
a call or performing any other interactive communication function”.

“Interactive communication function” includes;
   • Sending or receiving oral or written messages
   • Sending or receiving facsimile documents
   • Sending or receiving still or moving images
   • Providing access to the internet

Authorised Drivers
Only authorised individuals may drive a Company car or their own car on
Company business. The Employee must hold a current UK Driving Licence
with the correct category for the vehicle to be driven. The Company will
allow an employee’s immediate spouse/partner to drive the vehicle subject
to authority and meeting the criteria. The Company may at anytime request
to inspect your Driving Licence, and that of your spouse/partner, and you
should make available your Driving Licence, including the counterpart where
applicable. Failure to do so could jeopardise the use of your Company car.

Note: All Driving Licences will be checked at least annually for validity and
the driver and nominated drivers will be required to complete a Driver
Declaration Form.

Driving Safety
Company drivers must not offer lifts to strangers or carry unauthorised
passengers whilst on Company business or using Company vehicles.
All children under 3 years old must use the correct child seat when travelling
in any Company car or goods vehicle. Children over 3 years and up to 12
years must use the correct child seat or booster seat when travelling until
they reach 135cm, around 4 feet 5 inches. Children aged 12 or more, or
those who are more than 135cm tall, must wear an adult seat belt.

Driver fitness
Individuals must self-assess their fitness to drive before undertaking any
journey. Fatigue, minor illness or injury might adversely affect driving
performance. Both prescribed and over the counter medications which may
cause drowsiness should normally carry a warning to that effect on the
packaging. A good rule of thumb is a personal trial of the medication for at
least 24 hours before driving. Drivers who develop any medical conditions
which may affect their fitness to drive should seek advice from their doctor
or the Occupational Health Department. The current national medical
guidelines on fitness to drive are available on the DVLA website.

95% of the sensory input to the brain required for driving comes from vision. The
Highway Code requires that you must be able to read an (old style) vehicle
number plate from a distance of 20.5 metres (67 feet - about 5 vehicle lengths)
in good daylight. You must be able to read a new style number plate from a
distance of 20 metres (66 feet). If you need to wear glasses or contact lenses
to do this, you must wear them at all times while driving. The number plate test
is absolute in law and not open to interpretation. Drivers should seek advice
from an optician if there is any doubt that this visual standard can be met. If an
eyesight test has been carried out for the purposes of using Display Screen
Equipment, that eyesight test will confirm whether you are legally allowed to
drive without corrective eyewear.

Careless driving
Driving requires full concentration at all times. Motorists who cause a fatal
crash whilst eating or drinking at the wheel will face up to five years in prison
under driving laws, which came into force in August 2008. The new offences
now allow courts to imprison drivers who cause death by not paying due
care to the road, for up to five years. Causing death by “dangerous driving”
carries a maximum 14 year prison sentence.

These laws also cover drivers who kill while calling or texting on a mobile
phone, applying make-up while driving, or anything else which takes their
attention away from the road and which a judge deems to have been an
avoidable distraction.
A moment's distraction can make the difference between life and death.

Driver Fatigue and Stress
Road casualty statistics show that 40% of collisions occur in the hours of
darkness. The danger of falling asleep at the wheel is a significant factor at
night and accounts for 20% of serious accidents on motorways and
monotonous roads in Great Britain.

The most obvious danger of night driving is decreased visibility. The distance
a driver can see is reduced, so hazards can often seem to appear with little
or no warning. It also takes time for the eyes to adjust to the darkness after
being in a lit building or after driving on a well-lit road.

There are certain times of the day and night when our energy levels naturally
dip. These natural energy fluctuations are part of a normal sleep / wake
cycle. As a result of these dips, it is considered that drivers are more at risk
of experiencing driver fatigue between midnight and 6.00 a.m. and also
between 2.00 p.m. and 4.00 p.m.

Stress results in fatigue which can lead to reduced levels of attention and
judgement and is therefore a high contributory factor in road traffic collisions.
A journey should never be started if you feel tired or unwell. The following
guidance on minimising stress and fatigue while driving should be followed:
• Set flexible appointment times where possible.
• If you are running late, stop in a safe place and call to explain. Do not take
  unnecessary risks to arrive on time.
• Avoid peak-time travel if possible.
• Choose the least congested practical route.
• Add a generous margin to compensate for traffic and other unexpected delays.
• Take regular breaks; on particularly long journeys, at least one comfort
  break or refuel stop should be included around every 2 hours.
• Where journeys exceed 4 hours, alternative methods of travelling should
  be considered (train or air travel).
• Travel the previous night, and take overnight accommodation where a
  journey would require an early start and may be extensive or potentially
  stressful from an early start.

Controlled drugs and alcohol
The Marshall Group has an existing alcohol and substance abuse policy which
is enforced by random testing to maintain a safe, healthy and productive
working environment for all employees, contractors, customers and visitors.
Do not drink and drive, it may cost you more than your licence.

Employees taking medicines or prescribed drugs under the direction of their
GP, Dentist or Hospital Doctor which may impair their driving ability, must
notify their immediate line manager or HR department.

Manual handling
The loading and off-loading of vehicles is an activity that requires serious
risk assessment regardless of the type of vehicle. Where carrying loads is
foreseeable, the driver and his / her line manager must make an assessment
of injury risks. This may be quick and simple, but if repetitive, it may require
a written assessment and or documentation of a safe system of work.

Breakdown and roadside repairs
• If a breakdown occurs, activate the hazard lights, select neutral gear (Park
  for an automatic vehicle), apply the handbrake, turn off the engine and
  leave the vehicle.
• If possible leave the vehicle using the door nearest the kerb or hard shoulder.

• If you have to remain in the vehicle because there is a personal threat or it
  is unsafe to leave it because of where it is stopped, keep your seatbelt on
  and wait for the emergency or breakdown services.
• Contact numbers for breakdowns and emergency services should be kept
  in the glove compartment of your vehicle.
• If you break down on a motorway, park the car as far to the left on the hard
  shoulder as possible, with the wheels pointing towards the hard shoulder.
  There are breakdown telephones on the motorway approximately every
  mile. If you are a lone woman on company business, state this when
  reporting the breakdown and you should be given priority.
• Do not wait in the car for the recovery services (even in bad weather) but
  retire to a safe distance off the hard shoulder wearing reflective clothing
  (e.g. high visibility vest). A High visibility vest will be provided by the
  Company. This vest should be kept in the car at all times.
• If a tyre ‘blow out’ occurs, reduce your speed by simply lifting your foot off
  the accelerator. Do not brake and do not make any sudden movements
  with the steering wheel. After the vehicle has slowed and it is safe to do so,
  steer the car to a safe place and contact the emergency or leasing
  company breakdown services.

• If you discover that you have a punctured tyre, pull over to the hard
  shoulder or off the main road and contact the emergency or leasing
  company breakdown services.

• If your windscreen shatters, reduce your speed slowly and find a place to
  stop and contact the appropriate repair or recovery agency.

The Marshall Group strongly recommends that all roadside repairs are
conducted by authorised personnel only such as a recognised breakdown
assistance provider or Marshall Motor Group. For your safety this includes
changing wheels. You should always keep all emergency contact numbers
In the glove-box of the vehicle.

It is an offence not to stop at the scene of an accident if your vehicle is
involved and damage is caused to property, or someone is injured.
The law requires a driver of the car to stop and if required to do so give the
name and address of the owner and the identification marks of the vehicle.
In the event that a driver refuses to provide personal information, the driver
must report the incident to the police within 24hours. Failing to report the
incident within 24 hours is a criminal offence.
Preserve the accident scene and yourself - The most immediate dangers at
the scene of an accident are that there could be further collisions, or vehicles
involved could catch fire.
If possible, warn other traffic using hazard warning lights and wear a high
visibility jacket or vest if you have one. Passing pedestrians may also be
willing to help.
Where an incident causes personal injury to a third party the driver of the
vehicle must produce a certificate of insurance or other evidence to either a
Constable or a person involved in the accident who has reasonable grounds
for asking it. The 24 hour requirement to report the incident does not apply
if at the time of the accident a Constable requires a driver to provide their
insurance at a Police Station within the 7 day period.

Call the Emergency Services if necessary
They will need to know the location of the accident, the number of casualties
and the type of vehicle involved, and, if any vehicle involved is displaying an
orange hazardous goods warning marker, the details from that marker.
• If you are involved in an accident, whether in the vehicle or not and
  regardless of blame, you should, if asked by the police or other parties,
  give your name and address, the Company name and car registration,
  and produce any documentation as requested.
• Unless you are trained as a first aider do not attempt move injured persons.

The three most common types of accident involving another vehicle are;
1, Rear end shunts-33%
 - to avoid when stationary, always keep a safe distance between you and
   the vehicle in front, maintaining rear observation until several vehicles have
   stopped safely behind you.
 - to avoid when in moving traffic, apply the “two second rule” on dry roads
   to maintain a safe distance: This means you should be separated by a
   two second gap.

2, Crossing another vehicle’s right of way-25%
 - to avoid, simply maintain good all-round observation and if in doubt, hold back.

3, Loss of directional control-17%
 - to avoid this, ensure you are familiar with the steering characteristics of the
   vehicle and how the vehicle will behave between “under-steer and over-steer”.

Accident reporting procedure
Drivers must notify the Company immediately if an accident occurs involving
their Company vehicle, or when driving their private vehicle on Company
business regardless of who is responsible or how it occurred.
Employees / drivers are additionally required to make a written report of the
incident as soon as practical therefore and in any event within 48 hours.
It is essential every accident, however minor, is recorded in writing and the
details given to your line manager as soon as practical. After an accident
any subsequent letters, documents or communications must be copied or
given to the transport manager and the line manager.
The line manager must forward this information to the Head of Group

Stolen Vehicles
If a Company vehicle is stolen it should be reported at once to the Police and
your line manager. Even if it is recovered shortly afterwards totally
undamaged, there is a possibility it may have been involved in an accident
or crime whilst the vehicle was held by the thief or thieves, in respect of
which a claim might arise and have to be considered by the insurers.
If a Company vehicle has been stolen and recovered, do not drive the car
until it has been examined carefully. The driver should check the tyres, lights
and condition of the vehicle before setting out on any journeys. Best practice
would be to have the car recovered so the Police and insurance company
can examine it and ensure that it is safe to drive.

When cars collide - what to do in a car accident
Whether it’s a minor bump or a serious road traffic collision, car accidents
occur every day. In the hope that you’ll never need this information, here are
some tips written by motoring expert Charlotte Blight on what to do should
it happen to you.
• Whether it’s traffic, buildings, street furniture, people or animals involved,
  stop. Stay calm. This is not the time to scream and shout.
• If anybody involved leaves the scene, there are injuries, or the aftermath
  poses a risk to road users, phone the police and ambulance services
  immediately on 999 or 112.
• Switch off all engines. Alert oncoming traffic, and use the hazard lights.
• Don’t admit fault. Apportioning blame in a car accident is for others to decide,
  given the full set of circumstances.
• Telephone the emergency services on 999 or 112.
• It’s peculiar, but if you hit a horse, cattle, ass, mule, sheep, pig, goat or dog
  you must report it. Reporting any other animal is at your discretion, but you
  must make sure it’s not injured or suffering.
• Use your mobile or a camera for photos. Take photos of the vehicles
  positions in the road, damage, any passengers or witnesses and their
  registrations numbers.
• If there are any good citizens left, they’ll provide their details as witnesses.
  You may have to ask, though.

• Take the details of the other people involved in the accident – it’s a legal
  requirement for all those involved to provide names and current
  addresses, along with insurance details.
• Having noted the positions of the vehicles and written down details from
  witnesses, clear the vehicles out of the way to minimise obstruction to
  traffic and risk of further collision.

Tell your insurer as soon as possible, whether you intend to make a claim or
not, so they are prepared for the other party to make contact. If you are
driving a Company vehicle on Company business, you must inform the Head
of Group Insurance as soon as possible.
Remember, if you do not exchange details at the scene, you must report
your car accident at a police station or to a police officer as soon as you
can, and in any case within 24 hours – in person. You'll need to produce your
certificate of insurance. If you don't have it with you, take it to the police
station you nominate when you report the event.

No offers or promises should be made to any third parties or witnesses
without the prior consent of our insurer and without taking legal advice.
The Police should otherwise be given all reasonable assistance.
A quirky yet extremely useful piece of advice: put a piece of tailor’s chalk
(it’s more resilient than standard chalk) in your glove box. Should the need
arise, use it to mark out the positions of the vehicles on the road.
Many franchised dealers offer accident assistance – make sure you have the
number in the car, and make contact as soon as it’s feasible to do so.

Accident Investigation
All vehicle accidents/incidents will be recorded and thoroughly investigated
in order to establish the factors that led to the event. This will enable the
Company to identify trends, features and operational weaknesses as well
as helping us to learn and understand, which could assist and help to
prevent reoccurrence.

Accident Classification
The purpose of the accident classification process is to analyse the
circumstances of the accident. Legal liability does not influence the outcome,
this is to determine by whether or not the user concerned was driving to
prevent the accident.

To operate this procedure in a consistent and impartial manner the Company
will use a standard set of questions which will enable a conclusion to be
reached about the circumstances surrounding the accident. If the answer to
any question is ‘NO’ then the conclusion is reached that the individual
concerned was not driving to prevent the accident – therefore the
classification is ‘avoidable’.

Disciplinary Action
Disciplinary action will be taken in every case where the individual’s road risk
management obligations do not meet the required standard and where other
methods have not led to improved performance.

Accident Record Form             DO NOT ADMIT LIABILITY

Date:______________ Time:_____________ Place:_________________________________
Day / Night         Visibility: __________________________________________________
Weather Conditions: _________________________________________________________

Name and Address of Witness:________________________________________________

Name and Address of other party’s insurance company:

Certificate No.: ______________________________________________________________

Registration No. of other vehicle(s) involved:_____________________________________

Damage or Injury to yourself and other persons:_________________________________

Police Officer’s Name, Number and Station if present:____________________________

Sketch of Accident (show road junctions etc) Use camera phone to take a picture if possible.
(If more room is needed, use driver’s notes on pages 49 & 50.)

Note other relevant information: _______________________________________________

Vehicle Maintenance Safety
Vehicle Checks
Driving an unfamiliar car can increase the risk to the driver. Checking the
condition of the vehicle on collection and familiarising yourself with the controls
before driving, including checking the brakes, can help you to significantly
reduce the risk.
Driving a defective vehicle is a Road Traffic Offence for which the driver can
have equal responsibility with the owner of the vehicle. Both are liable to
prosecution and a conviction may lead to a fine and / or endorsement on your
licence. For your safety, all faults on Company vehicles must be reported for
rectification before driving away.
Therefore, you must fully satisfy yourself before using the vehicle that it is
roadworthy for the journey you are contemplating. Consider using the following
mnemonic. Check “POWDER”

P = Petrol / Diesel
Check your gauge
O = Oil / Fluids
With the engine cold, check the oil level using the dip stick. Also check brake
fluid, clutch fluid and the power steering reservoir.
W = Water and Windows
Check your radiator and anti-freeze levels are correct and ensure your windscreen
washer bottle is filled with the correct mix of water and cleaning additive.
D = Damage
Walk around your vehicle and inspect it for any damage to the lights or tyres.
E = Electrics
Check all lights, instruments and other electrical components work correctly.
R = Rubber
Check tyre pressure at least once a week when the tyres are cold. It is a legal
requirement that tyres on cars, light vans (not exceeding 3,500kg gross weight)
and light trailers must have a tread depth of at least 1.6mm across the central
three-quarters of the breadth of tread. Marshall policy is to change the tyres
when the tread reaches 2mm depth.

When refuelling the vehicle
Drivers should follow the simple guidelines below to ensure that incorrect
fuelling cannot occur and thus avoid unnecessary repair and recovery bills.

Advice at the pumps;
• Double check you have selected the correct nozzle – read the pump label
  and check the markings on the filler neck.
• Never attempt to force a larger nozzle into a smaller filler neck. It will be the
  wrong fuel!

Incorrect fuelling
• If you do fuel incorrectly, do not attempt to start the engine! Call breakdown
The cost of repairing the damage caused by incorrect fuelling depends on
whether the vehicle has been driven before the mistake is noticed and ranges
from about £80 upwards. Draining the tank is normally sufficient if the engine
has not been started. If the car has been driven, major repairs may be needed,
which can cost as much as £3,000.
Any contaminated fuel drained from the car also presents an environmental
hazard and must be disposed of as controlled waste.
The Marshall Group reserves the right to recoup the cost of all repairs from
the employee if this advice is not followed.

Carriage of goods
The carriage of goods in Company-owned vehicles in connection with the
Company’s business is permitted under the insurance policy provided;
• The vehicle is not overloaded i.e. beyond the equivalent of passengers and
  their luggage, and is not made unstable.
• The seats are not removed and the vehicle has not been modified in any
  way either permanently or temporarily for the carriage of goods.
The carriage of goods in Company-owned commercial vehicles and vans
must comply with the The Road Vehicles (Construction and Use) Regulations
1986, commonly referred to as the C&U Regulations. The Regulations cover
all aspects including weights, load limits and dimensions, safety items and
environmental standards applicable to the vehicle. The C&U regulations are
amended whenever the government wants to change any of the rules
concerning goods vehicle safety and operation.
Unsecured loads can cause injury, adversely affect vehicle stability
and cause damage to vehicles and equipment. Always ensure that all loads
are secure and free from movement.
Luggage / roof racks, caravans or trailers may only be used if authorisation
has been obtained from the line manager and the vehicle and attachment
have been inspected to ensure compliance with current Construction and
Use Regulations.

Pool car / hire car
Line managers are responsible for authorising the use of pool cars / hire cars
and must check drivers’ licences at least annually. Line managers should check
that the driver is competent to drive the make and model and is sufficiently
knowledgeable to undertake water, oil and tyre checks.
Before driving any unfamiliar vehicle, ensure that you have been shown the
controls and are competent to drive such a vehicle.
Before using the vehicle, drivers must fully satisfy themselves that it is
roadworthy for the journey they are contemplating by following the Company
vehicle checks. This will normally entail the driver completing a pool car form
which should also include the mileage. When returning the vehicle any
problems and/or damage must be notified immediately.

Use of private vehicle on Company business
Employees who drive on Company business in their own cars must have the
correct level of insurance for business travel, and their vehicle must display a
current valid tax disc.
For employees who occasionally drive on Company business in their own
car, i.e. to attend training courses, all documentation including driving
licence, Insurance and MOT (if applicable) must be seen by a line manager
before journeys are authorised. These documents must be produced
annually for inspection.

Company insurance
All Company vehicles are insured for third party risks, including indemnity
with regard to legal liability to passengers and for damage by fire or theft.
Apart from the employee, to whom a car has been allocated and authorised
for private use, a spouse or other named drivers may only drive the
Company car when registered and approved in writing.

It is the responsibility of the employee to arrange suitable insurance for any
personally owned caravan or trailer towed using a Company vehicle. They
are not covered by the Company’s insurance arrangements, except for third
party risk when towed by, or attached to the vehicle.
The Company Policy does not provide personal injury Insurance for
Employees or Company drivers. Company drivers may therefore wish to
consider taking out personal injury insurance.
Lost or damaged personal effects are not covered and the Company does
not accept liability for them.
Certain countries have specific requirements : i.e. French law requires that a fire
extinguisher and “hi-visibility” jacket or vest must be in the car. Employees must
check what the requirements are in the country of travel.

Hire vehicles are covered by separate insurance policies. This is particularly
important when using a vehicle exceeding 3.5 tonne gross plated weight or if
un-plated, 1525 kilograms unladen weight, which requires an ‘O’ licence for the
carriage of goods for hire and reward.

Condition & Cleaning of the Vehicle
• All Company car drivers have the responsibility to ensure that the
  registration plates are clearly visible to enforcement authorities at all times.
• Regularly inspect the car’s external bodywork for damage and have it
  repaired by an authorised dealer.
• All Company car drivers must keep the car clean both inside and out.
• Smoking is not permitted under any circumstances in a Company vehicle.
• Poor maintenance of a Company car could result in additional charges
  being levied against the cost centre manager and could also result in
  disciplinary action.

Journey Planning
When planning a journey, always first consider whether the journey is really

Route planning
With the likelihood of traffic hold-ups, plan your route in advance and ensure
you have sufficient time for delays or poor weather. On long journeys
ensure you take a minimum of 15 minutes break every two hours, or sooner
if you feel tired. Drivers must also be aware of any restrictions, including
speed and load limitations for specialised and commercial vehicles.

Satellite navigation (Sat Nav)
Sat Nav is a valuable aid which allows drivers to let a computer plan a route
for them and to give directions during the journey.
• When placing the Sat Nav in the window ensure it does not obscure the
  vision of the driver.
• Never use the controls of the Sat Nav when the vehicle is moving as you
  MUST always exercise proper control of your vehicle at all time.
• Be aware of where it is taking you - don’t follow blindly.

When removing the Sat Nav from the windscreen, always clean the glass to
discourage theft.

Daily driving limits
Drivers of Company vehicles fitted with tachographs must not exceed the
permitted driving periods and must take the required break periods. Drivers of
these vehicles must stop and rest or take overnight accommodation if required.

Other employees driving on Company business whether driving a Company
or private vehicle should consider taking overnight accommodation if they
have a long journey i.e. more than 100 miles, to undertake following their
working day and/or if they are feeling tired after the day’s work.

Employees should make every effort to seek either alternative transport such
as taxi, train or aircraft where appropriate. If possible the use of video
conferencing should also be considered instead of driving. Please also
consider the additional costs such as mileage claim and car park fees
when using transport such as trains or aircraft: It may be more cost
effective to initially travel by taxi to avoid these costs.

           Remember, tiredness kills – don’t let it happen to you!

Business mileage logs
Employees who are required to keep driving records or a log of hours and/or
business mileage etc must do so in accordance with instructions given.

Reimbursement may be claimed for business use including fuel, oil, parking
fees, congestion charge, tolls or similar running expenses. All claims must be
made on a standard expenses claim form and all vouchers / receipts must
be attached to substantiate such claims.

Employees are responsible for the safe and proper parking of Company
vehicles in accordance with any relevant regulation. Any charge or fine
incurred by contravention of any Road Traffic Regulation, Bye Law or excess
parking whether or not incurred whilst on Company business is the
responsibility of the employee.
Where possible, it is good practice to reverse your vehicle into parking
spaces to enable better vision when driving away.
Always exercise extreme caution when reversing or manoeuvring in restricted
spaces. If in doubt, you should seek assistance.

Road courtesy
Courteous driving techniques must be practised at all times by personnel
driving on Company business or driving Company vehicles, in particular
vehicles bearing our Company name or logos.
When driving, you should be prepared to:
• Concede right of way if necessary
• Foresee and analyse traffic situations
• Concentrate on driving
• Be courteous to other road users
• Have regard for fuel economy
• Exercise control of the vehicle at all times

Driving Company vehicles or authorised vehicles overseas
During work overseas, employees should avoid the need to use a hire car at
the end of a long flight or journey unless they have had a suitable rest before
undertaking any driving. They should also acquaint themselves with the local
traffic laws and speed limits before driving. Consideration should be given to
either the use of taxis on arrival or making arrangements for work colleagues
to pick them up from the airport.

It is strongly advisable that advice is taken in relation to driving laws in
each country that you wish to visit.
Company cars may only be taken out of the country subject to the following
• Prior written authority is given.
• A copy of the Certificate of Insurance must be obtained prior to travel:
  These are available from Head of Group Insurance.


The insurance evidenced by this Certificate of Motor Insurance extends to
include the compulsory Motor Insurance requirements of:

a) any country that is a member of The European Union

b) any other countries which have made arrangements which meet
   the insurance conditions of and are approved by the Commission of The
   European Union.

• An additional insurance policy is taken out to cover the cost of vehicle
  recovery, e.g. the AA 5-star policy or the equivalent, at the employee’s cost.

General Tips & Guidelines
Defensive driving
The ability to anticipate and control the situation around you when driving is
a skill which will reduce the likelihood of you being involved in an accident.
One of the key factors is the early recognition of all hazards that can actually
or potentially be dangerous to you.

Marshall use the “mnemonic” COAST to help drivers remember the basics
of defensive driving:
                      Space &
Concentration: this can be diminished by;
• Mental fatigue
• Mentally preparing for the next appointment or delivery
• Distractions inside the vehicle
• Over-familiarity with the route
• Highway “hypnosis”

Drivers should continually scan the near, middle and far distance for visual clues
of impending hazards, thus enabling early avoiding actions to be taken.

Attitudes are important features of human behaviour, as they shape our
personal actions and responses. These can also influence the way you drive
and your regard for other road users. By adopting a positive attitude, you
can help to reduce risks.

The ability to recognise hazards early will allow you to change your position
and move away from your exposure to risk. This includes applying the “two
second rule” to allow a time gap of approximately two seconds between you
and the vehicle in front, which will enable you to create a “safety bubble”
around your vehicle. This means you are allowing yourself safe braking
distances and reaction times.

By creating space, this will also create time for you to react if or when the
unexpected happens.

Fuel savings and C02 emissions
With the cost of fuel and the potential harm to the environment, it is in
everyone’s interest to reduce C02 emissions. The following examples of
common errors by drivers increase fuel consumption significantly;
• Under-inflated tyres – tyres that are 20 per cent under-inflated use three
  per cent more fuel
• Roof storage – wind resistance causes use of up to 20 per cent more fuel
  at 70 mph
• Air conditioning – uses up to 10 per cent more fuel
• Aggressive driving – uses 15 per cent more fuel
• Speeding – travelling at 70 mph uses up to 25 per cent more fuel than 56 mph
• Short journeys – the first two miles use up to 100 per cent more fuel

Motorway driving
Motorways are the safest category of roads in the country. However high
speed driving means that dangerous situations develop quickly; vehicles
travel much further before drivers even start to react.
                         Remember - SPEED KILLS!
• Know and understand all motorway signs and regulations
• Plan your route before setting off
• Joining the motorway is a potentially hazardous manoeuvre. Take care,
  signal your intention and modify your speed to merge with traffic safely
• Take regular breaks from driving as motorway driving is monotonous
• Take care when overtaking high-sided vehicles, particularly in windy conditions
• Hold back if another vehicle wants to overtake so you may avoid a situation
  where you will have no room to manoeuvre if something unexpected happens
• Do not attempt repairs on the offside of the vehicle even to change a
  wheel – seek assistance
• Do not cross the carriageway in ANY circumstances

Driving at night
Driving at night is more dangerous than driving in daylight largely because
observation is more difficult and yields less information until your vision fully
adjusts. Be aware that this additional strain on your eyes can increase tiredness.

On unlit motorways, coloured “Cat’s Eyes” provide the following information;
• Red – mark the division between hard shoulder and carriageway
• White – separate the lanes
• Amber – mark edge of carriageway by the central reservation
• Green – indicate slip road exits and entrances

The Highway Code states that you MUST NOT use your horn between 11.30
p.m. and 7.00 a.m. in a built-up area.

• Reduce your speed so that you can stop within the distance you can see
  to be clear
• Check your vehicle lights regularly
• Keep all glass clean and free from grease to reduce effects of reflection
• Switch lights on early and switch off late – always aim to be seen. If you
  are dazzled, look towards the nearside of the road, slow down and stop
  if necessary

Seasonal driving
Reduced visibility and slippery road surfaces make winter driving particularly
hazardous. Isolated patches and certain gradients will remain icy when other
parts have thawed. Icy or wet conditions substantially reduce tyre grip on the
road. In fact, in icy conditions, you may need to allow up to TEN times
the normal braking distance.

       Fog: Remember – it is better to arrive a little late than not at all

In any conditions of reduced visibility, an accident involving one vehicle can
quickly involve others, especially if they are driving too fast and too close to
one another.

    AVOID driving in fog unless your journey is absolutely necessary

Rain is most dangerous after a long, dry spell as it makes the road surface
very slippery. Remember that you will need about TWICE your normal
braking distance on a wet road.

Aquaplaning is almost a total loss of control from the vehicle’s steering and
brakes as the vehicle effectively slides across a layer of surface water. The
best course of action is to allow the car to slow down naturally until the tyres
make contact with the road again.

With flooding becoming more prevalent, it is important to remember to drive
slowly when driving on flooded roads or crossing fords. Where possible,
select first gear and keep the engine speed high by slipping the clutch – this
will help to avoid the engine stalling.

Avoid driving through deep water which often collects near the kerb. If you
are not sure of the water’s depth, it is probably too deep, so look for an
alternative route.

Remember to test your brakes after driving through flooded areas or fords,
before you drive at normal speed.

Winter and Spring sun
Sunlight during these periods can present drivers with an unexpected
hazard. The angle of the sun in the sky will frequently be too low for your
visor to be able to help. Reduce glare by keeping both the inside and
outside of your windscreen clean.

Fallen leaves can be very wet and slippery, especially in the morning, and
are a major cause of skidding. When wet leaves cover metal inspection
covers, driving conditions can become as slippery as ice.

Personal Safety and Lone Worker Tips

There are particular hazards when travelling alone by car. Following the
guidelines below will minimise the risk.

Check the fuel before you travel (as a general rule never undertake a journey
with less than ½ a tank of fuel).

If a fault develops while driving, such as yellow or red warning lights on a
dashboard, if at all possible stop at an appropriate place such as a garage,
petrol station or shop and seek help.

Should you break down on a motorway in the UK follow the advice given in
the breakdowns section.

Park in well-lit areas whenever possible and check around the vehicle and
the interior, especially the back seats, before re-entering. Have keys ready
as you approach the car. Lock the doors immediately you get in the car.

Always lock your car doors, especially when travelling at night, in busy areas
or at petrol stations. This is important when getting into the car.

Always carry a mobile phone, but never use it whilst actually driving.

Let someone know where you are going, your route and approximate time
of travel and arrival at destination. Choose a car parking space close to
your final destination, which is well lit and which can be easily seen by
others or by CCTV installations and keep valuables and bags out of sight
and out of reach.

Travel on main roads as far as possible.

When travelling to an unfamiliar site call ahead and check location and
parking arrangements and ask if there is secure parking. On arrival drive to
the front entrance and seek assistance if necessary.

Always park in a secure area. If you feel that either you or your vehicle will
be at risk then park somewhere else. Follow and trust your instincts.

Don’t pick up hitchhikers or offer lifts to strangers.

When travelling, consider carrying alternative clothing e.g. coat, flat shoes,
waterproof clothing.
When parking, reverse into a parking space rather than entering forwards
but be extra vigilant when reversing.
When parking in a cul-de-sac park your vehicle so that it is facing out
towards the main road.
If your vehicle is in collision with another vehicle you are required by law to
stop. If you feel at risk of attack, stay in your vehicle and lower the window.
If in doubt call the police.
Keep a personal attack alarm to hand if you have one – it’s no good at the
bottom of a bag!
If you break down on a motorway do not stay in the vehicle: Get out on the
non-traffic side, put on a high visibility vest or coat if you have one and stand
the other side of any crash barriers and clear of the carriageway.
If a passing motorist stops to offer help, return to your vehicle, get in, lock
the doors and wind the window partly down to speak to them.
If you must stay in the vehicle while awaiting the recovery services, sit in
the passenger seat, as this will create the impression to any passing
motorist or pedestrian that there is a driver somewhere about.

Speed Limits
                                               Built-up areas       Single        Dual        Motorways
                                               Carriageways     Carriageways   Carriageways

Type of Vehicle                                  mph (km/h)       mph (km/h)    mph (km/h)    mph (km/h)
Cars & Motorcycles                                    30             60            70            70
(including car-derived vans up to
2 tonnes maximum laden weight)
                                                     (48)           (96)         (112)          (112)

Cars Towing Caravans & Trailers                       30              50           60            60
(including car-derived vans and motorcycles)         (48)            (80)         (96)          (96)

Buses, Coaches & Minibuses                            30             50            60            70
(not exceeding 12 metres in overall length)          (48)           (80)          (96)         (112)

Goods Vehicles
(not exceeding 7.5 tonnes                             30              50           60            70*
maximum laden weight)                                (48)            (80)         (96)         (112)

Goods Vehicles                                        30              40           50            60
(exceeding 7.5 tonnes maximum laden weight)
                                                     (48)            (64)         (80)          (96)

The 30 mph limit usually applies to all traffic on all roads with street lighting,
unless signs show otherwise.

*60 mph (96km/h) if articulated or towing a trailer


Company Driving Permits
& Authorisation to Drive on Business

Only holders of current valid driving licences and Marshall driving permits may
drive on behalf of the Company within the agreed categories. Prior authorisation
must be given for driving private vehicles on Company business.
The main purpose of the permit/authorisation system is to ensure that
only authorised people drive on Company business and therefore remain
legal – whether it is a Company or private vehicle. It should be noted that the
unauthorised use of vehicles may invalidate insurance, which is an offence.

Contravention of this rule will be considered as serious misconduct and may
result in disciplinary action, which could lead to summary dismissal.

Only authorised Transport Managers may issue a driving permit. Where
necessary, they can restrict the type of vehicles to be driven and may also
impose area limitations. Some licences may require medical checks by the
Company Doctor / Nurse.

Only holders of current driving licences, who have been duly authorised,
may drive on Company business either on or off the premises: Signatures of
Line Managers on mileage claim forms constitute authorisation for the
journeys made. Holders of permits may only drive the vehicles included in
the grade(s) for which they hold a full driving licence, covering if necessary,
special categories e.g. LGV, PSV, etc.

Where a Marshall permit restricts a driver to specific vehicle types, authority
is not extended to other vehicle groups even though the employee’s DVLA
licence may cover these.

As a general rule only employees aged over 18 who hold a full driving
licence, will be issued with a permit. A copy of the driving licence will be
held on file and all licences will be subject to regular reviews.

Seat belts
All employees are reminded that seat belts MUST be worn whilst driving on site.
                            Site speed limit: 8mph
All employees, contractors and visitors are reminded of the site 8mph speed
limit which is monitored by security cameras around the site.

Pool car / hire car
All employees must have a valid driving licence to drive a pool car / hire car.

This is applicable to Marshall Motor Group and Marshall Leasing and applies to
individuals authorised to drive a Company vehicle. No employee may drive a
Company or Customer’s vehicle unless authorised to do so and a valid driving
licence has been seen – a copy will be kept on your HR file.
Marshall Motor Group reserve the right to conduct driving licence checks
through DVLA: this applies to all employees and any nominated spouse or
partner as appropriate. In this event an authorisation mandate lasting three
years will be signed by the employee and spouse or partner as appropriate.
A vehicle provided to an employee must be available to the Company for any
purpose during business hours, when the employee is absent on business,
holiday or other reason. Further to this the vehicle may also be changed or
withdrawn at any time at the discretion of the Company.
When on Company business, wherever possible, fuel and oil should be
drawn from Marshall owned forecourts and to facilitate this most branches
will give authorisation to sign for fuel needed. It is important to check that
the correct accounts are signed for.
Trade Plates
Trade Plates may only be used where authorised by the Departmental
Manager / Supervisor and in strict accordance with the Regulations.
There are special insurance considerations for unaccompanied customer
demonstrations which require authorisation by the MMG Branch/General Manager.
Loss or Damage to the vehicle
Those employees who are required to drive customers’ vehicles must take
great care and ensure that the vehicles are treated with the utmost respect.
Employees are also reminded of the no smoking rule which applies to
customers’ vehicles.
   All accidents MUST be reported immediately to your Line Manager
Due to the nature of the business, Motor Group suffers from a large amount
of “minor” accidents when moving vehicles about in restricted spaces such
as forecourts. Although this may appear to be a relatively small cost using
our own body shop – the total annual cost is unacceptable - these accidents
can and should be prevented.
Employees involved in an accident and where they are at fault, may be
required to contribute up to 10% of the Company excess as follows;
a, £150 in respect of the first accident
b, £500 upon a second accident occurring within 12 months of the first
c, £2,000 (or 10% of the accident excess whichever is the lower) for each
subsequent accident occurring 12 months after the first incident
    Please seek assistance when manoeuvring in restricted spaces
Vehicles which are normally garaged on Company premises should not be
used for private use or be taken home without the authorisation of a Branch
Manager / Line Manager.

Motorcycle Safety
No employee is to ride a motorcycle (even for a short distance) unless they
are wearing:

• An approved undamaged crash helmet. Helmet must conform to ECE
  22-05 or the older British Standard 6658 (categorised as Type A (blue
  label) or Type B (green label)). These stickers are normally located on the
  back of the helmet.
• Abrasion resistant serviceable motorcycle gloves.
•* Abrasion resistant serviceable motorcycle jacket.
•* Abrasion resistant serviceable motorcycle trousers.
• Serviceable Motorcycle boots.
• Approved High-Vis vest to be worn during any road work.

30% (50% at night) of drivers involved in accidents with motorcycles
claim they didn't see the bike.
•** Hearing protection to be worn during all road work.
•* Alternatively a combination abrasion resistant motorcycle garment will
   be acceptable.
• No employee to sit astride a motorcycle whilst fuelling it.

* Abrasion Resistance: In the case of a fall from a motorcycle, it is important
  to consider what separates the rider from the road beneath them as they
  skid along. Abrasion resistance is often measured by how long something
  lasts before wearing through or disintegrating. Generally, the longer a
  material lasts the more protection it will afford the rider. Nature protects
  the body from everyday knocks and abrasions by covering it in a protective
  flexible layer of skin which has virtually no abrasion resistance. Leather is
  about the best abrasion resistant material for motorcycle clothing and also
  good at insulating against the heat that is generated by friction between a
  rider and the road. If the idea of leather doesn't appeal, there are other
  materials “Cordura” or “Kevlar” which also have good abrasion resistance,
  but these do not generally match that of leather.
**Employees should also be made aware of the potential benefits of using

90% of urban motorcycle accidents involving other vehicles are not
caused by the motorcyclist.

Noise and Hearing Protection Whilst Riding Motorcycles
If you regularly ride motorcycles as part of your employment with Marshall
Motor Group, you run a risk of permanently damaging your hearing every time
you ride. Whilst it's true that bikes are not excessively noisy, wind noise is
significant and can cause irreversible hearing loss. If you ride a motorcycle
and your hearing sounds muffled afterwards or if your ears ring (Tinnitus), then
you are suffering temporary hearing damage which if repeated regularly could
become permanent. The brain will compensate for this temporary loss by
tuning out the ringing, so you may not even notice it. By the time you are aware

of the problem, you could have suffered significant permanent damage. It's
also worth remembering that hearing damage is cumulative and builds over
time. So even though you are not aware of the problem now, it might catch up
with you in later life. A Hearing Aid is currently the only treatment for permanent
hearing loss of this kind.
Tests commissioned by the Home Office have shown that noise levels range
from 75 - 90 dB at 35 mph (roughly the same as a chain saw) to 110 - 116
dB at 120 mph on the road, which is many times the lower daily or weekly
action (sound pressure) value of 80 dB within Control of Noise at Work
Regulations 2005.
A well sealing visor and a helmet/neck sleeve can both help reduce wind
noise (around 5 to 8 dB at the ear), but ultimately you need earplugs to get
the best protection as these will attenuate between 25 – 30 dB at the ear.
These will also stop the wind going in your ears. Once you've got used to
riding with plugs, you will find it uncomfortable to ride without them.
Remember though, they may impact your traffic awareness initially as you
may not hear other traffic so well. After a while, you'll find it pretty natural
and earplugs offer the best noise protection.

Security of Customers / Company Vehicles
The increase in the incidence of vehicle theft puts motor vehicle retail and
repair businesses particularly at risk. The following disciplines will therefore
help minimise such problems:-
All Company vehicles and customer vehicles in our care must be kept
locked when left unattended. This is particularly important when
considering used car displays, demonstrators and customer or Company
vehicles left overnight on our premises.
Accident damaged vehicles awaiting assessment / estimate / repair and
which cannot be locked efficiently, should be sheeted down.
All vehicle keys must be kept in a secure cabinet out of easy access from
the ‘casual’ visitor. Any keys reported missing should be reported to the
appropriate departmental manager (keys taken during the day have often
resulted in vehicle theft after hours).
Customers who leave their vehicle for service or repair, should be
encouraged to remove any valuable personal items - in any event the
‘locked vehicle policy’ will help safeguard contents, including spare wheel,
tool kits etc.
Where premises or compounds have gates / doors, these must be locked after
hours - boundary fences etc must be maintained so as to deny easy access.
Where arrangements are made for customers to leave or collect vehicles
before / after normal hours, suitable security measures should be adopted.
N.B. Where vehicles are fitted with alarm systems and these are ‘armed’ it
is important they are correctly adjusted /set. Vehicle alarms which spuriously
activate, particularly after hours, can cause neighbours to complain and
may lead to us being prosecuted.

   L A N D             S Y S T E M S

Includes Marshall Specialist Vehicles (MSV), Marshall Vehicle Engineering
(MVE), Systems Design Group (SDG) and Marshall Fleet Solutions (MFS)
Marshall Land Systems have issued additional drivers’ information for their
employees to augment the general driving policy of the Marshall Group. This
additional information is applicable to all employees of Marshall Specialist
Vehicles, Marshall Vehicle Engineering, Marshall Systems Design Group and
Marshall Fleet Solutions.
This additional information (shown below) should be read in conjunction with
the general driver requirements and advice in this Group Driver’s Handbook.
Marshall Land Systems Company Drivers’ Information will be reviewed and
updated by the HR Department of MLS.

It is important that all employees of Marshall Land Systems take the time to
read this Company specific driver’s information section in addition to the
general driver’s advice section of the handbook. The content clarifies your
responsibilities as someone who drives on Company business for Marshall
Land Systems and will help you minimise your risk whilst driving.

• As an employee who drives on Company business, you have a responsibility
  to take reasonable care not to place yourself or others at risk.
• As an employer, we have a responsibility to provide you with a policy,
  procedures and guidelines to help you do this.
• There is an increasing emphasis on everyone having a responsibility for health
  and safety at work and the Company car is seen as an extension of the
  workplace as is your own private car whilst being used on Company business.

Aims of this Section
• To help raise your awareness of the risk surrounding work related driving
  activities undertaken with Marshall Land Systems.
• For us to communicate the specific Company procedures and processes
  that are in place and to eliminate or minimise your risk.
The HR Department and your Line Manager are there to answer any queries
you may have on the content of this section of the Handbook.

Marshall Land Systems Driving Policy Statement
Marshall Land Systems takes the health, safety and welfare of all employees
extremely seriously. We recognise the need to manage risk to employees who
carry out work related driving and are committed to the prevention of injury,
loss of life and damage to property form work-related incidents. The purpose
of this policy is to enable Marshall Land Systems to meet its obligation to
protect employees so far as is reasonably practicable from all occupational
road risks associated with work related driving.

The policy applies to all employees involved with work-related driving
activities, it forms an integral part of Marshall Land Systems’ health and
safety policy along with specific guidance on work related driving and the
management of occupational road risk.

This section of policy is specifically intended for the employees of the
Marshall Land Systems Group of Companies who undertake driving as part
of their daily work. It also applies to occasional users of vehicles such as
pool or hire cars and employees using private cars for business use.

Authorisation to drive Company Vehicles
• Company car drivers may nominate their spouse, partner and dependants
  over the age of 21, by filling in the additional users’ authorisation form
  which can be obtained from the HR Department.
• Company car drivers and their nominated users will be required to provide the
  HR Department with a copy of their driving license including paper document
  showing any endorsements on an annual basis and are obligated to comply
  with any other requests in relation to their Company car.
• Company cars can only be used for business, social or domestic
  purposes, commuting to/from work, and must not be used in pursuit of
  any other business.
• If an essential user receives a ban from driving, they will be required to
  return the car and the employee will be asked to identify alternative
  methods of travelling in order to undertake their work activities. If no
  alternative arrangement can be found, the Company may consider looking
  for alternative job roles for the duration of the ban. In these circumstances
  the employee can take the cash alternative for the duration of the ban, so
  long as they remain an employee.

Employees’ Vehicles
• Employees must only use their private vehicles on business if the vehicle has
  been insured for business use, and if applicable, has a valid MOT certificate.
  Line Managers must authorise the use of private vehicles for business.
• Employees in receipt of cash alternative will be required to provide copies
  of their licence including paper document showing any endorsements
  along with their MOT certificate and insurance details on an annual basis.
  As with Company cars drivers, any request for car information must be
  actioned in a timely manner.
• Cash alternative drivers may elect to move into the Company car scheme
  at any time. On receipt of a new car, employees will cease to be paid the
  cash alternative. The employee will remain a Company car driver until
  the lease end of the vehicle when the decision to take a new car or return
  to cash alternative may be taken.

Conditions of use for Company Vehicle
• The Company will endeavour to ensure that all Company cars are fitted
  with safety features as standard. Company car drivers must ensure these
  features are maintained and that their vehicle remains compliant with the
  safety feature requirements designated by the Company.

• Vehicles issued to employees remain the property of the Marshall Land
  Systems Group of Companies and must be returned to the Company on
  request. Under no circumstances should an employee, or nominated user,
  use the car when employed on the business of any other Company.

• The Fleet provider will send MOT reminders to the HR Department who will
  forward on to the Company car drivers. Company car drivers are responsible
  for making all necessary MOT and servicing arrangements. The garage will
  forward the MOT certificate to the lease company.
• The vehicle must always correctly display a valid tax disc. Renewals will be
  sent by the Fleet Provider and it is the responsibility of the driver to ensure it
  is received and displayed in the vehicle.
• The registration documents for the Company vehicle are held by the Fleet
  Provider on behalf of the Company.

Hire Cars
• Hire cars must be authorised in advance by your Line Manager. A hire car
  form must be completed and sent to the Marshall Land Systems Secretaries.
  Hire car drivers must have a full driving licence and Line Managers should
  confirm this before approving the form.
• Hire cars may only be used during the agreed hire car period. Use of the
  car outside the agreed hire period will mean the car is being driven without
• Drivers must undertake appropriate pre-journey car checks and, if defects
  are discovered, the hire car company must be contacted immediately, and if
  necessary, provide a replacement car. Under no circumstances must
  Company car drivers drive a defective car.

• Drivers in receipt of cash alternative are not eligible to drive hire cars unless
  given authorisation by their Line Manager. Under no circumstances are cash
  alternative drivers eligible for a hire car should they be unable to undertake
  their journeys to/from work by their own vehicle/means.

Company car drivers are responsible for ensuring their vision is suitable for
driving (see page 12 for details). All drivers are encouraged to undertake an eye
test annually. Some costs of eye tests for Company car drivers will be
reimbursed up to a maximum amount; please contact the HR Department for
further details. It is the employees’ responsibility to obtain glasses or contact
lenses as appropriate and to wear them for driving.

New or replacement vehicles
Marshall Land Systems Group Company car drivers will be allocated to a band
which reflects their seniority within the Company. Allocations will be determined
by the Head of HR.
• New joiners to the Company who elect to take a Company car will be
  provided with either a pool or hire car until their allocated car is available.
• Employees who are eligible for a Company car may choose a new vehicle
  from a Company list of manufacturers, up to the rental limit for their grade and
  where the taxable benefit does not exceed the limit for the grade.
• Eligible part time employees will be provided with a Company list of
  manufacturers based on a direct proportion of the full time equivalent
  benchmark benefit based on contract hours or may choose to take a cash
  alternative payment, again based on their contracted hours.
• If a current employee chooses to reduce their hours (including maternity
  returnees) this will impact upon their car/cash alternative benefit. In this
  instance an employee may choose to keep their Company car and pay any
  difference per month, return the car before the lease end and order a new or
  select a cash alternative. These are the only circumstances where a car may
  be returned before the end of the lease.
• Employees can select from the manufacturers’ standard (at no extra cost),
  metallic paint and interior trim, provided the costs fall within the equivalent car
  band allowance.
• Automatic vehicles can be selected, however the rental value must sit within
  the employees’ allocated banding.
• Employees can choose to trade down to a car with a rental below their grade,
  no trade down payments will be made.
• Benchmark vehicles for each grade will be reviewed on an annual basis
  to allow for rental and model updates. If the car list is updated after an
  employee has ordered a Company car, the existing order will be
  completed without amendment.

Breakdowns and wheel changing
Full breakdown and crash management is covered by the fleet provider
throughout the UK and abroad.

GPRS tracking
All vehicles within Marshall Fleet Solutions are fitted with a Masternaut GPRS
tracking system which is primarily used to allocate work to each driver. This
system also reports the vehicle speed and may be used as evidence should the
vehicle commit an offence or involved in an accident.
Drivers that break the speed limit will also be subject to disciplinary action.

                         Remember - SPEED KILLS!
Call Out
Due to the nature of the industry you may be required to attend breakdowns
outside and in addition to your normal working hours. Working this way may
cause fatigue to set in which you should be aware of and take appropriate
steps to reduce your exposure to risk.

Practical Advice;
• Drinking a caffeine drink is effective in reducing tiredness for up to one hour.
• Combining caffeine with a nap of around 15 minutes significantly reduces
  tiredness for up to two hours.
Be aware that men are more at risk of having a sleep related accident as they
drive faster, have an over-confident opinion of their driving skills and are less
likely to stop and take a break if they feel tired - Driving while tired can be as
dangerous as driving while drunk.
               TIREDNESS KILLS– don’t let it happen to you!
Every site is different and each site is likely to present different hazards and
risks. Reversing vehicles are a major source of accidents. The best way of
preventing reversing accidents is to make reversing as unnecessary as
possible. When reversing is necessary, where possible, use a trained
Banksman to keep the reversing area free of pedestrians and to guide drivers.

Only trained Banksmen should be used.

A Banksman will:
• Use a clear system of signalling, agreed with the driver before starting.
• Be visible to the drivers at all times.
• Stand in a safe position where they can guide the reversing vehicle without
  being in its path.
• Wear high visibility clothing, such as reflective or fluorescent vests, and make
  sure that any signals are clearly seen.

Equipment and Loads
A potential and serious danger to all employees when driving is suffering injury
from unsafe loads. The forces acting on an unsafe load during braking increase
with the rate of deceleration and the weight of the load - which can be fatal in
a road traffic accident. Accordingly, before undertaking a journey:

• Do check the weight of the load to be carried.
• Do make sure that the vehicle is capable of carrying the size and type of load.
• Do remember that the size, type and weight of the load will affect the handling
  of the vehicle.
• Do check the load before moving off and whenever items are added
  or removed.
• Do remember that loads can settle and shift during a journey causing lashings
  to slacken.
• Do plan to check the load at regular intervals and after heavy braking or
  sudden changes of direction.
• Don’t overload the vehicle or the axles.
• Don’t load the vehicle too high.
• Don’t move the vehicle with any part of the load not restrained.
• Don’t climb onto the vehicle or it’s load unless it is essential and there is a safe
  means of access.
• Don’t take any chances: There are better things to do than have an accident!

Driver Certificate of Professional Competence (CPC)

The Driver CPC is a scheme for LGV (and PCV) drivers who drive professionally
throughout the UK. It has been developed as a requirement of the EU Directive
2003/59, which is designed to improve the knowledge and skills of professional
LGV and PCV drivers throughout their working life.

Periodic training is continuing professional development which carries on
throughout the driver’s career - no matter how infrequently they drive
professionally. Drivers will have to complete a minimum of 35 hours of approved
training every 5 years.

Driver CPC started on the 9th Sept 2009 for all LGV drivers.

Drivers Road Safety Awareness Test
        for Marshall Drivers:
           All Marshall Employees Wishing To Drive On Company
                   Business Should Complete This Test.
                           The test will also be available on-line.
          Questions – Please circle the letter beside your answer
1. The Highway Code states that the             6. Which fine and penalty points can
   horn must not be used during                    be given to driver for driving whilst
   which period?                                   using a hand held mobile phone?

  a 10.30 p.m. and 7.00 a.m.                       a 3 points
  b 11.00 p.m. and 7.30 a.m.                       b £60 fine
  c 11.30 p.m. and 7.00 a.m.                       c £60 fine and 3 points

2. Which colour reflective road stud            7. The Highway Code states that
   (Cat’s eye) indicates the edge of the           driving a car, light van and light
   road?                                           trailers, you must have a minimum
                                                   tyre tread of at least;
  a    Red
  b    Blue                                        a      1mm
  c    White                                       b      1.6mm
  d    Green                                       c      2mm

3. What percentage of serious                   8. From 2007 it is an offence to
   accidents occurs due to drivers                 smoke in company vehicles, pool
   falling asleep at the wheel?                    cars and hire cars. What is the
                                                   penalty if caught?
  a    20%
  b    30%                                         a      Fines of up to £2,500
  c    40%                                         b      3 points
                                                   c      Caution
4. If you breakdown on a motorway
   the highway codes states you                 9. Road casualty statistics show what
   should put a warning triangle on the            percentage of collisions occur in the
   hard shoulder at least 45 metres                hours of darkness?
   behind the vehicle.
                                                   a      25%
  a    True                                        b      40%
  b    False                                       c      55%

5. A red “X” on a motorway overhead             10. Which colour reflective road stud
   gantry means;                                    (Cats eye) indicate a slip road?

 a    STOP                                         a      White       c   Red
 b    Slow down                                    b      Blue        d   Green
 c    Lane closure

11. Incorrect fuelling at the pumps       16. What is the most common type of
    can be an easy mistake and a              accident?
    costly one. What advice is given
    to drivers?                              a Rear end shunts
                                             b Crossing another vehicle’s
  a     Drive car to the side of the           priority
        petrol station and call the          c Loss of directional control
        breakdown assistance
  b     Don’t start the engine and call   17. On a wet road your stopping
        the breakdown assistance              distance is increased by?

12. Fatigue can easily set in on long        a   Unaffected
    trips. The Highway Code                  b   Two times
    recommends which one of the              c   Three times
    following?                               d   Ten times

    a    15 minutes break after every     18. On an icy road your stopping
         hour                                 distance can increase up to?
    b    5 minutes break after every
         two hours                           a   Unaffected
    c    30 minutes break after every        b   Twice
         3 hours                             c   Triple
                                             d   Ten times
13. Tyres under-inflated by 20% can
    use how much more fuel?               19. You have to drive through a “ford”
                                              on your journey. Which is the
    a    3%                                   wrong advice?
    b     5%
    c    20%                                 a   After crossing, test your
    d    40%                                     brakes before driving at
                                                 normal speed
14. Aggressive driving can use how           b   Slip the clutch to keep the
    much extra fuel?                             revs high while crossing
                                             c   Select first gear to cross ford
    a     5%                                 d   Get through as soon as
    b    10%                                     possible by maintaining high
    c    15%                                     speed
    d    20%
                                          20. Before planning a long journey
15. Travelling 56 mph saves how               you should? (pick two)
    much fuel compared to driving at
    70 mph?                                  a    Always ask yourself is the
                                                  journey necessary
    a      5%                                b    Ensure you have a warm
    b     15%                                     drink to keep you awake
    c     25%                                c     Always carry a blanket
    d     35%                                d    Carry out a check of your

Drivers Declaration

Driver’s Name ________________________________________________________

Clock No ______________________ Department __________________________

I acknowledge receipt of the Marshall Group Driver’s Handbook on the use
and driving of vehicles and confirm that I have read and understood the contents
and agree to abide by the rules and regulations set out therein. I have read and
understood the relevant Drivers Risk Assessment.

Signed _____________________________________ Date______/______ /______

Annual Licence Check:
The driver details and licence validity have been subjected to an annual review
by their line manager on the dates given below. The driver signature signifies
their declaration that they are not aware of any changes in their circumstances
that may affect their authorisation or ability to drive vehicles on company
business. A copy of the dated and signed document must be sent to the H&S
or HR Department: These reviews will be recorded against the driver’s personal
training record and a copy placed on file.

Driver Signature:                       Manager: _________________________

__________________________________ Date __________/__________/__________

Driver Signature:                       Manager: _________________________

__________________________________ Date __________/__________/__________

Driver Signature:                       Manager: _________________________

__________________________________ Date __________/__________/__________

Driver Signature:                       Manager: _________________________

__________________________________ Date __________/__________/__________

Driver Signature:                       Manager: _________________________

__________________________________ Date __________/__________/__________

Driver Questionnaire & Risk Assessment
                    Required by the Company Driver Policy

Driver’s Name ________________________________________________________


Clock No ___________________ Department______________________________

Age __________ Date of Birth ________/_______ /________

Length of driving experience under a full licence ________ years
Have you:
(a) In the past 5 years been convicted of any offence in connection with a motor
    vehicle, or is any such prosecution pending for;

1, Dangerous Driving                                                   YES / NO
  (Endorsement codes DD10/20/30/40/50)

2, Drinks / Drugs                                                      YES / NO
  (Endorsement codes DR10 /20/30/40/50/60)

3, Disqualification from driving for any other reason                   YES / NO
  (Such as 4 endorsements within 3 years)

(b) At any time suffered from any heart complaint,
    diabetes, fits or any other mental or physical infirmity           YES / NO

(c) At any time been refused insurance or quoted an
    increased premium or had special terms imposed                     YES / NO

(d) Been involved in any accident arising out of the use
    of a motor vehicle during the last 3 years                         YES / NO
If the answer to any part of the question above is yes, please provide full details
(including all relevant circumstance).
Any change in circumstances i.e. Endorsements, disqualification,
convictions, accidents or changes in health that may effect your entitlement
or ability to drive is to be reported immediately to your Line Manager.

Employee’s Signature                                           Date

____________________________________              ________/ ________ /________

A copy of this completed document is to be forwarded to the H&S or HR
Department as required.
Managers are to ensure that all Company drivers have read and understood
the General MORR Risk Assessment at section A below. This should cover
the vast majority of driving activities.

In the unlikely event that the driving activity is not covered by this assessment, a more
specialised assessment can be carried out using the Driver Risk Assessment Matrices
at section B below.

Section A
General Driver Risk Assessment
When driving on Company business

• competency and qualification of driver e.g. inexperience/lack of knowledge
• insecure load and vehicle handling characteristics e.g. towing
• deliveries/collections getting in or out in traffic and breakdowns
• driver’s health and / or tiredness
• vehicle (road-worthiness and general condition)
• route being used (unfamiliar etc) Road Traffic Accidents
• fuelling the vehicle

• maintain records of all drivers’ licences including details of any convictions
• driver licence to be valid for category of vehicle and vehicle type to be suitable
  e.g. seating and load capacity and load type
• all drivers to notify should their health deteriorate such that they should not
  drive (medicines)
• mobile phones must not be used whilst driving
• drive defensively (refer to page 25) at all times
• all vehicles to be maintained in a legal and roadworthy condition
• follow general maintenance guide
• private vehicles used on company business must be comprehensively insured for
  business use; regularly serviced, taxed with a valid MOT and certified to be
  compliant with the Road Traffic Acts
• avoid journey – by conducting business remotely, video/ telephone conference,
  email or fax
• consider using alternative means of transportation – taxi, coach, rail or air
• ensure regular communication with the office is maintained on a planned basis
• show consideration for prevailing conditions – weather, traffic – postponing
  journey where appropriate
• plan the safest route using motorways and dual carriageways wherever possible
• drive in compliance with the speed limits
• take regular breaks from driving – at least 15 minutes every 2 hours
• driving to and from meetings is to be counted as part of the working day and
  consideration should be given to overnight stops where appropriate
• high mileage drivers may be given defensive driving training
• breakdown advice to be followed in the event of accidents and/or breakdowns

All employees/passengers who may be required to drive on company business.

Accident/injury occurs and investigation establishes that precautions were followed
but were inadequate

Date……………………...              Signed………………………………………………............
General Risk Assessment for MORR
Section B                    Please circle or highlight appropriate box

Driver Age……………………………………….                          30+         22 – 30     <21
Points on licence.………………………...…….                   3 or less   4–8         9+
Previous Driver Training within the last 3 yrs..    YES         NO
Disqualified from Driving in the last 5 yrs……       NO                      Yes
RTA Collisions within in the last 3 yrs……...….      0           1           2+
Annual Business Mileage Driven…………..…               <12k        12k – 25k   25+
Average working hours in a day……………...              9 or less   10 – 12     12+
Driver’s experience (in years).…….………….             7+            4–6     3 or less
Drivers Handbook Quiz………………………..                    20 - 15     14 – 10     9–0

Thank you for completing the assessment - Now work out your score by circling
the corresponding box on the score table below, then adding those scores
together. Enter your total score and pass this sheet to your Manager.

Driver Age………………………………………                                0        10          20
Points on licence.………………………...………...                     0        15          30
Previous Driver Training within the last 3 yrs….…        -10       0           0
Disqualified from Driving in the last 5 yrs……...…        0         0          40
RTA Crashes within in the last 3 yrs..……......…..        0        20          30
Annual Business Mileage Driven…………….....…                0         2          5
Average working hours in a day………………...                  0         2          5
Driver’s experience (in years)……………….…….                 0        10          20
Drivers Handbook Quiz………………………..…..                      0        10          20

Please enter your score here _____________

 Score        Range                         Recommendations
 40+        High Concern        Refer to RA Management Flow Diagram (overleaf)
 30 – 39    Med Concern         Refer to RA Management Flow Diagram (overleaf)
 15 – 29    Low Concern         Refer to RA Management Flow Diagram (overleaf)
 0 – 15     Very Low            Standard Annual Review Process & Sign-Off

Line manager use only;

Recommended action is ___________________________________________________
Print and sign name;                                            Date

___________________________________________           ________/ ________ /________

     Marshall Driver Risk Assessment Management Flow Diagram
        High Concern            Medium Concern                Low Concern                                    Very Low

       Counselling By             Line Manager                    Does Driver Have Any Concerns
      Line Manager To           Explains Findings                        over Road Risk?
        Highlight Any              Of The Risk
         Significant             Assessment To
      Findings Of The                 Driver
      Risk Assessment                                                Yes                           No. Line Manager
                                                                                                    Is Satisfied No
                                                                                                   Further Action Is

       Driver Has Been Made Aware Of The Findings Of The Risk Assessment
         By Line Manager And Driver Is Aware Of Their Areas Of Weakness
             In Terms Of Driving Standards & Knowledge And All Driver’s
                          Concerns Have Been Addressed

             No                                                                            Yes

       Consider Use Of           Driver Assessed As Competent By On-Road                     Action Taken By Line
       On-Road Driver            Safety Assessment Or On-Road Assessment                   Manager To Address Or
        Assessment                Not Deemed Necessary After Counselling.                   Bring Concerns To The
                                 Driver Is Fully Conversant With The Required            Attention Of H&S Department
                                 Standards For Drivers Within Marshall Group.

         Driver Fails
       On-Road Safety
                                                                                                 There Are No
                                                                                           Outstanding Concerns
                                                                                               Relating To The
                                                                                               Management Of
         Driver Authorisation To Drive On Company Business Is                             Occupational Road Risk
         Rescinded And Any Airfield Driving Permits Are Revoked                              With The Driver And
              Until Risk Rating Is Reviewed As Satisfactory                               Driver May Be Authorised
                                                                                           To Undertake Business
                                                                                              Travel Within The
                                                                                            Undertakings Of The
              Follow-Up Driver Risk Assessment Review After
                       One Month Is Satisfactory?                            Yes               Marshall Group


                                                                                    Driver Risk Assessment Completed
         Driver Authorisation To Drive On Company Business Will                     And Signed By Relevant Driver And
        Remain Rescinded And Any Airfield Driving Permits Remain                               Line Manager.
          Revoked Until Risk Rating Is Reviewed As Satisfactory.
          Personnel Employed As Drivers May Be Redeployed In                          Copy Of Results To Be Sent To
                             Alternative Roles                                       Relevant H&S or HR Department
                                                                                               For Retention

Driver’s Name_________________________________ Driver’s Signature_____________________________


Manager’s Name______________________________ Manager’s Signature__________________________


The Management Flow Diagram can also be provided by H&S Department: For the purposes of annual review, the
reviewing Line Manager should highlight or circle their decision path and send a signed copy to their H&S Department.

General Maintenance Guide
Taking Care of your Company Vehicle

Clean the vehicle regularly.

Basic vehicle checks should be made at least monthly, on your Company
vehicle, as well as before any long journey.

Windscreen, lenses, reflectors: Must be clean to ensure maximum visibility,
with no cracks, holes or other damage.

Oil: Must be midway between minimum and maximum levels (refer to
manufacturer’s handbook for checking procedure and oil grade) – check

Water: Washers and coolant must be at the correct levels (refer to
manufacturer’s handbook for guidance). Make sure the washers are working
and accurate.

Wipers: Ensure the wiper blades clean the screen and do not smear. Check
for splits in the rubbers and that they function correctly at all speeds.

Electrics: All lights must be in full working order with clean and undamaged
lenses. It is an offence to drive if your lights are not functioning properly.
The heater and vent controls must be working correctly.

Seat Belts: Free from damage and twisting and extend and retract properly.

Wheels and Tyres: Check pressures (when cold) and depth of tread. Look
for damage on both the tyre’s surface and tyre walls. Pressures should be
optimised according to the vehicle’s load and in accordance with the
manufacturer’s handbook. Check the condition of the wheel rims. Wheel
alignment must be in accordance with the vehicle’s specification (a good
indicator is the alignment of the steering wheel).

Please be aware of the minimum legal tread depth for all types of vehicles: See
Highway Code reference on page 2.

Your vehicle together with all parts affecting road safety must be well
maintained, in good working order, and serviced in line with the manufacturer’s
specified schedule.

Note: you as the driver share those responsibilities with the Company.

Driver’s Notes

Driver’s Notes


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