Wake County’s Voice on Mental Illness
Support, Education, Advocacy
BOARD OF DIRECTORS
Vol 25, No. 2 February 2010 Issue
From the President’s Desk
Frank Edwards Co-Past President
Kathy Smith Treasurer Gerry Akland, President, NAMI Wake County
Geraldine Burroughs Secretary
Tom Hadley Membership Secretary
Gerry Akland Crisis Intervention
Without adequate mental health treatment services and psychi-
Gordon Gogola Support Groups atric hospital beds to accommodate the need in Wake County and across
Marianne Claytor At-Large the state, many very sick people have no where to go for help. The
Karen Gall At-Large
Bob Higgins At-Large situation continues to deteriorate as many excellent providers are going
Louise Jordan At-Large out of business as the Division of Mental Health, DHHS, changes the
Bill Stanley At-Large requirements and payment structure to provide the services within the
Chris Taylor At-Large
Wendy Wenzel At-Large State. The result is fewer people with mental illness are being served.
Ann Oshel At Large Qualified, caring staff, with years of experience, are no longer em-
Mary O’Neal At Large
Kent Goddard At Large
ployed. For example a friend whose organization provides services
Benny Langdon ex officio across the state has indicated that they have reduced services by 60%.
Crystal Farrow ex officio So if they were providing services for 1000 people before the budget
Iris Editors cuts, they are only able to provide services for 400 today. So what is
Ann Akland & Tovah Wax happening to the 600 who do not get services? NAMI Wake is attempt-
email@example.com ing to get a comprehensive look at the full extent of the impact of this
firstname.lastname@example.org problem by looking at what is happening to those who are dealing with
the crisis on a daily basis, law enforcement, emergency departments,
Ann Akland, Webmaster and crisis and social services. I will use this column to report on the
first of these--law enforcement, and as the data become available, de-
NAMI Wake Contact Information: vote subsequent issues to other “community crisis responders.”
Data collection began in July, after the start of the new fiscal
919-848-4490 year. I emailed all sheriffs across the state asking for information relat-
Wake County Human Services’ ing to the number and hours associated with involuntary commitments
Screening & Referral Line in their county. I also asked for the number of times they experienced
919-250-3133 delays of 2 days
or more, and 5 Law enforcement officers
NAMI NC Helpline days or more, in across the state are often
1-800-451-9682; M-F 8:30am-5pm
finding a psy- spending days and some-
chiatric hospital times a week or longer in
local community emergency
bed. All 100 departments while efforts are
sheriffs reported made to find psychiatric beds
information for patients under involun-
collected for tary commitment orders.
their county. The data from all 100 counties
are summarized in our NAMI Wake report at: www.NAMI-Wake.org
The famous artist, VanGogh, understood his (Click on the “advocacy” picture.) Results from this survey could be
illness as “an illness like any other.” He
painted, Irises, while institutionalized. It has be-
compared with the one NAMI Wake conducted a year ago.
come a symbol of hope and courage for people
with mental illnesses. Continued on page 2
THE IRIS NAMI WAKE County FEBRUary 2009 2
Continued from Page 1
Highlights & Lowlights from Wake
Highlights of this study include:
County Human Services (WCHS)
1. There is a continuing increase in the number of
involuntary commitment transports. On a statewide basis, •Wake is expecting a shortfall of approximately
this growth was 1.2% between the two years. The greatest $600,000 in their budget for mental health, substance
increase occurred in counties with populations of 100,000 or abuse services and developmental disabilities.
over, including Wake County with an increase of 31%. They are prioritizing service cuts so that those who at
2. There was an 8.1% decrease in the total trip time lower levels of need are more likely to have services
between the two years which is the direct result of some impacted.
community hospitals assuming responsibility for waiting
with the patient, instead of law enforcement. Wake County •As money becomes more scarce from the state, Wake
experienced a 26% increase in trip hours. County Human Services will need more help from Wake
3. Nearly half the counties reported deputies who County taxpayers.
experienced having to wait 48 hours or more for a bed with
a person in the ED, with 5 counties experiencing 50 or
more such occurrences. Appallingly, fourteen counties had
•Construction is progressing on a new “Continuum of
Care” facility on Sunnybrook Road across from Holly
Sheriff’s Deputies waiting with at least one person for 5 days Hill Hospital. The facility will house the Crisis Center as
or more. Wake County deputies do not have to wait with well as have 32 psychiatric and short term care beds for
the patient once transferred to CAS. So this survey did not people with substance abuse and psychiatric illness. The
pick up the number of times excessive waits have occurred in County is still looking for a community general hospital
Wake County. However we know that long waits can occur partner. If this happens, the facility operator will be in a
at CAS as well. position to admit and be reimbursed for Medicaid adult
4. The patient waiting for medical assessment under patients. At present, Holly Hill Hospital hospital cannot
involuntary commitment orders is given the lowest priority be reimbursed by Medicaid for most adult patients which
in most emergency departments, at least from the deputies means many Medicaid-insured adults in Wake County
perspective. who need inpatient psychiatric hospitalization, even for
5. A new disturbing result from the lack of funding very short stays, must go out of Wake County to a general
community supports is emerging – the place of last resort, community hospital with a psychiatric unit.
our jails, is becoming the treatment program for many pa-
tients. • WCHS is well on its way to reorganizing the staff to
coincide with state policies. One change is the creation of
The report also contains a number of recommenda- an “Access Center.” This is the place you need to contact
tions and extremely insightful comments from the deputies if you need to find a mental health service provider who
and sheriffs. In addition, Ruth Sheehan wrote a column in takes people with no health insurance or those insured by
the News and Observer (go to our website for the article and Medicaid. It is also the place to go or to call if you are
the comments from readers). More troublesome is that even seeking crisis services. WCHS expects this Center to pro-
after the patient has been delivered to the hospital for treat- vide more timely access to appointments for care. Call
ment, the hospitals have an incentive to stabilize the patient 1-866-518-6784 if you are in need of assistance.
and quickly return him/her back to the community. Deputies
complain that they have had to transport the same individual
multiple times, sometimes within a single month. The De-
cember 2009 NAMI Newsletter (The Iris) presents a table
showing that 26 percent of those admitted to state hospitals Thanks to our
in 2008 were discharged in 3 days or less. This is just one County Commissioners, the County Manager, the
piece of a complete system failure. It is clear that our law Deputy County Manager, the Sheriff, the Raleigh
enforcement community is shouldering an increased bur- Police Chief, and local community police chiefs for
den, just in the past two years. A look at other pieces of the all you are doing to support people with disabilities.
mental health reform fiasco and budget cuts will be reported Thanks, also, to those who are showing your sup-
in future editions of the Iris. port by joining NAMI Wake.
THE IRIS NAMI WAKE County FEBRuary 2010 3
Meet NAMI Wake Board Member
Support Groups Coordinator- Gordon Gogola
Gordon grew up in Buffalo, New York. He port Groups. He moved to Raleigh 11 years ago. For
earned his undergraduate degree in Chemistry at the last 10 years he has facilitated the Family support
Niagara University. After college, he spent 7 years in group and Consumer Support Group for NAMI Wake.
the Army to include a tour in Vietnam as a Combat He also is a NAMI national trainer training other sup-
Commander. While in the Army, he attended graduate port group facilitators. His role on the NAMI Wake
school at the American University and at the Universi- board of directors is to coordinate all support group
ty of Alabama. These studies included applied math- activities and coordinate between the F2F training
ematics, psychology, and management. course, NAMI Basics and the Support groups.
After the service, he embarked in a career as
an Engineering project manager. He currently works He frequently is a guest speaker for NAMI at
as a project manager and account manager with a large other locations and other groups interested in mental
pharmaceuticals company as his client. health. He is currently working on a book with an au-
thor in England. The book title is “Healing Warrior”.
He joined NAMI 15 years ago in Houston, TX. It discusses family relationships and how to improve
For 5 years in Houston he facilitated the Family Sup- those relationships with mentally ill relatives.
Support Group Member Views
“Gordon Gogola presented each step of a process that, and strength to carry on in spite of the the difficulty
over about 2 years, helped me to help my mentally ill they experience in their care for their loved ones.
brother restore some of his lost capability to deal with People immediately have confidence in Gordon to give
normal life. My brother has gone from being unable them the information they need to better understand
to leave the house to having a part time job and he is the complexities of mental illness and the steps to take
nearly self sufficient now. With Gordon’s clear guide- in order to direct them to the best treatment for their
lines, and with the support of the weekly NAMI meet- loved one suffering from a mental Illness. ..his work
ing attendees, my family’s stress level has returned to with NAMI is Priceless”
almost normal, a real achievement given where we were.
Thank you, Gordon.”
“NAMI Support Groups are Gordon’s Passion. I was
watching a TV special about Williams and Sanoma. The
founder William at age 94, said, “If you love what you
do, people will love you for it.” You can see Gordon’s
love for all the people he helps in giving them hope
Gordon is talking to two members of Moore County NAMI during a
break in a facilitator training session.
THE IRIS NAMI WAKE County FEBRUary 2010 4
Our Donors and Volunteers make our work possible!
Robert W. Grabarek, Jr. Carol H. Reilly Louise Fisher
Paul Pearce Louise Taylor Joan Ziegler
Kerry Gilmore Doris Avery Ben & Jean Henderson
Lucy C. Daniels, PhD Michael DeBarr R. Gerald & Lynda B.Smith
Frank & Mary Virginia Welles Dan Livingstone & Patricia Palmer Don & Pat Rayl
Timothy & Jane Whitener Ernst & Pearl Hayman Hugh & Mary Toland
Susan Hyman Gerald & Ann Akland Lars & Fiona Bergstrom
Ed & Jan O’Sullivan John & Marilyn Allis Joseph H. Holt
Dr. Nicholas & Rene` Stratas Iris L.Dickinson Kristen Monahan
Jeff & Melinda Ertman Alice C. Haywood Dan Schneider & Peggy Odell
Sarah K. House Susan D. Johnson Robert & Dian Banker
Jim & Sandee Kosmar Dr. Albin W. & Karen K. Johnson, Nancy Appleby Brenner
Moira Pearson Theodora W. King Mac & Becky Brownlee
George Blue Jean MacQuaide George & Donna Buccigrossi
John & Adele Foschia David & Dorothy McAdams Dr. Ka Rae’Carey
Dawn S.Bryant Jack Montren Bob & Emily Cato
Indu Desai Rob, Trisha & Rachel Myers Josie Douglas
M. Patricia Moore Thomas Rydzewski Clarence & Julie Fritz
Frank & C.J.Edwards Isabel Whittaker Blondine Ingrid Knelsen
Crystal Farrow Maria Castro Elizabeth Lawson
Vicki Foster Virginia Hartley Barbara Lee
Leslie Gernon Dr. Joseph R. Mazzaglia Mike Mescall
Thomas & Susan Hadley Daniel McCracken & Tracey Obeda Oliver & Trudy Payne
Wiley & Dr. Joy Johnson Kent & Laura Goddard Tovah Wax, Ph.D.,LCSW
Dr. James & Virginia Scanlan Jim & ShirleySnotherly Homer & Linnette Weaver
Hilda Wilson Victor & Barbara Sydnor Cynthia Wheeler
George Alwon & David Bibb Carolyn Crutchfield Tim Wildfire
CynthiaBall Ann Gordon Mina Sam
Janyce Divers Shane West Jim & Christine Taylor
THE IRIS NAMI WAKE County FEBRuary 2010 5
The “Recovery” Model at Work
Three years. ..what can happen in three years? Day by day three years brings many things that come and go.
Three years ago something came to me that has not gone. Three years ago this month I started a part-time job.
Thanks be to God and a whole lot of others, and also all the self work I have done, I am still maintaining my
job. And hope to for some time to come. This is the longest I have held a job. I am so grateful.
The previous job I had did not work out for me. The manager of that program gave me a job lead. She suggest-
ed I call a lady whose name and number she gave me. That lady gave me another person’s name and number.
And from there a job application in the mail. And from there a job interview. And from there a job. I was
hired on the spot.
This has been the most challenging job I have had and the most fulfilling. I am a consumer (a person with a
diagnosis of mental illness) and for me to have made it this far is indeed not only a blessing but also a gift of
recovery. It’s true I have had some support from Vocational Rehabilitation (VR) and Easter Seals/UCP. VR
has closed my case successfully. I still talk with a job coach at Easter Seals/UCP every couple of weeks. I
want to gloat on myself. Although I have had some job supports it is I who have held this job and held it for
I work with persons who are homeless. I go out into the field and talk with persons who are homeless to see
what I can do to be of support and help. I give back what was so freely given me. I run into persons who want
help and persons who do not. I have been both myself. I am grateful today I have the personal and job re-
sources to be of help to others. Again, thank you God and everyone.
Marianne Clayter wrote this article at the Editor’s request.
She is a member of the NAMI Wake Board of Directors.
We congratulate Marianne on her determination, courage, and hard
work. Way to go, Marianne!
THE IRIS NAMI WAKE County FEBRUary 2010 6
Community Forum Monthly Education
Tuesday, February 9, 2010, 6:30 PM
Monday, February 22, 2010,
PEER BRIDGING 7-8:30 PM
A Recovery Model Vicki Smith
Learning Through Peer Support how to think Executive Director
outside the context of “illness”and work Disability Rights NC
toward recovery instead
Connie Lucero-Flood, MSW Disability Rights NC is a nonprofit advocacy
Recovery Administrator of Peer Bridgers of and protection organization charged by the
PAI Governor with protecting the rights of people in
Debra Carr, QMHP NC who have disabilities. DRNC recently filed
Two Peers and won a law suit to protect the community
services of two individuals served by the Bea-
Richard B Harrison Library con Center. Come to the meeting to find out
1313 New Bern Avenue how this is likely to impact others in the state
with disabilities. There will be ample opportu-
You may also park in the tire store parking nity to discuss this and other initiatives.
lot directly across from the library lot.
Richard B Harrison Library Highland United Methodist Church
1313 New Bern Avenue, Raleigh, NC Rm. 202, 1901 Ridge Rd, Raleigh, NC
To Volunteer, Contact Christine Olson, NAMI-Wake Volunteer Coordinator, OlsonChr@aol.com, 919-662-0764
We have lots going on this Spring and you can help make it happen -
Help with the CIT Training Class – March 15-19
A great way to learn about the CIT (Crisis Intervention Team) program first hand- This program trains local
law enforcement officers to help people with mental illness in crisis. The classes are being held at the Wake
Tech Public Safety Training Center on Chapanoke Rd. in Raleigh. We will need volunteers to help with
refreshments – Some people who want to bake and bring cookies and other snacks and some to help serve the
refreshments during the class. We also need a few people to help with putting the books together the week
before and one person to take pictures at graduation on Friday.
Celebration of Courage coming in April – Help needed!
The Celebration of Courage committee has been hard at work and has planned this year’s fundraising and
awareness event for April 10 –13. Would you like to join us and help make this year a big success? We will
need people to help with the upcoming mailing to potential sponsors and the follow up phone calls. We also
need help with the sponsor luncheon.
Newsletter Crew - Ongoing each month
Do you have a few hours to spare to help get the Iris ready to mail out? It’s an easy job but vital to our orga-
nization. We have a lot of fun – come join us!!
THE IRIS NAMI WAKE County FEBRUARY 2010 7
2010 Family Membership Form -- NAMI Wake County
If your name and address are correct on the mailing label (on reverse), check here ______
OR you can complete the form below.
Name: __________________________________________ Membership $35.00
Address: _______________________________________ Donation _________
City: __________________ Zip: _________-_______ Total $_________
Phone: _____-_____-__________ E-mail: ___________@______________________
Number in household represented by membership ______
We want every family to be members of NAMI. If you cannot afford our full membership fee, please enter in Total above
the amount you and your family can afford
NAMI Wake County is a qualified 501(c)(3) organization. The TOTAL you send us is fully tax deductible to the extent of
Please check this box if we may share your E-mail with NAMI NC: _____
We are all volunteers. Check here if you can give us a few hours: _______
NAMI NC and National have asked for the following optional demographic information:
Relation to consumer Ethnicity (Please check one)
___ Adult child of ___ Spouse ___ American Indian or Alaska Native
consumer ___ Friend / Other____________ ___ Asian American
___ Consumer ___Consumer is a veteran ___ Black or African American
___ Parent of adult ___ Hispanic or Latino
___ Parent of child
___ Native Hawaiian or Other Pacific ___
under 18 Islander
___ M. H. Professional ___ Other
___ Sibling ___ White
FAMILY SUPPORT GROUPS* Les Girls Social
Rooms 202 & 204 12:15 p.m.
Consumer Support Groups Golden Corral
(People with mental illnesses), Room 209 This is a social opportunity for consumers and
Highland United Methodist Church family members. Everyone is invited. Lunch
1901 Ridge Rd,Raleigh, NC is Dutch-treat. Golden Corral, 6129 Glen-
All Support groups meet from 7-8:30 p.m. on the wood Ave. (Hwy 70), Raleigh, NC. January 23
first three Mondays of each month (4th Saturday).
For more information about support groups, contact:
• Gordon Gogola (email@example.com), phone 601-
• Jeanne Harris, phone 850-0406
NAMI Wake County U.S. Postage
P.O. Box 12562 PAID
Raleigh, NC 27605-2562 Raleigh, NC
Permit No. 1533
Open Your Mind
We need people who are
interested helping with the
Crisis Intervention Program,
the Celebration of Courage,
and our Newsletter mailout.
To volunteer for these or
other opportunities, contact:
NAMI-Wake Volunteer Co-