Docstoc

PUBLIC SAFETY

Document Sample
PUBLIC SAFETY Powered By Docstoc
					                               PUBLIC SAFETY
                              OPERATIONS PLAN

                                 Table of Contents

Section I.     OVERVIEW OF PUBLIC SAFETY DIVISION AND FUNCTION

               A.   Purpose
               B.   Goals & Philosophy
               C.   Overview of Services
               D.   Key Responsibilities

Section II.    ORGANIZATION OF PUBLIC SAFETY

               A.   Division Structure
               B.   Division Job Descriptions

Section III.   SCOPE OF PUBLIC SAFETY OPERATIONS


Section IV.    PUBLIC SAFETY OPERATING POLICIES AND PROCEDURES


Section V.     KEY INTERFACES

Section VI.    PUBLIC SAFETY TIMELINE AND SCHEDULES

Section VII. FORMS, DIAGRAMS AND APPENDICES




                                           1            PUBLIC SAFETY
                                                      OPERATIONS PLAN
Section I.      OVERVIEW OF PUBLIC SAFETY COMMITTEE AND
                FUNCTION

A.              Purpose

The 2001 Special Olympics World Winter Games is the largest single
sports competition event to ever be conducted in Alaska. The 2001 Games
will occur at seven sporting venues located in the vicinity of Anchorage,
March 4 through 11, 2001.

The Public safety Division has been established to ensure for a proper level
of safety, security and law enforcement coordination for the event. The
committees of Security and Safety have been created to identify the specific
needs of each discipline.

B.              Goals / Philosophy

    To provide a safe and secure environment for all Special Olympics constituents.

    To protect the physical assets of the Games Organizing Committee.

    To plan for and provide a comprehensive and adequate response to any emergency
     affecting the safety of the athletes, delegates and other constituents of the 2001 World
     Winter Games.

    Public Safety during the 2001 World Winter Games was very efficient and effective.
     This was made possible by the cooperation and professionalism of all agencies and
     personnel involved. It was also a result of planning and preparedness. This
     included plain-clothes surveillance teams with photographs of known offenders. It
     included the 300 plus Air National Guard Security Forces personnel from 18 of the
     United States. The National Guard Security Forces from Alaska. ATF bomb
     assessment teams at each venue. US Marshal volunteers on the ski slopes.
     Immigration officer security volunteers ready to act in an official capacity if
     necessary. Approximately 100 FBI personnel on stand-by in their own operations
     center. In excess of 40 State Troopers and as many Anchorage Police Officers
     working in concert with each other at every venue. The Anchorage Airport Police
     that adopted the Fed-Ex venue and made it possible for the use of a facility
     adjacent to an active International Airport. And of course the professional
     volunteers that committed their personal time and experience to the Games.

    And, the most important indicator of success is the absence of serious incidents.
     That and the fact that the participants and public were virtually unaware of the
     presence of the large force of Public Safety Personnel that literally surrounded
     them. For the most part, they remained invisible throughout this event.




                                              2                            PUBLIC SAFETY
                                                                         OPERATIONS PLAN
C.              Overview of Services

The Public Safety Committee will work with all agencies to develop clear procedures and
chain of command. Security will plan for protection of all Delegation members, Sport
Officials, Volunteers, Staff, Spectators and Guests. The Security Committee in
conjunction with their respective Law Enforcement Liaison will evaluate all venues and
determine the appropriate staffing levels of volunteer, military, private security and law
enforcement personnel.

The “Safety” component will conduct on site safety inspections in cooperation with the
appropriate regulatory agencies of all Villages, Sports Venues and Activity sites prior to
and during the 2001 World Winter Games. These inspections will focus on safety code
violations, hazardous materials and other situations posing a threat to the Games
constituents. All identified violations will be corrected to the satisfaction of the
regulatory agencies.

The “Security” component will provide a physical security presence at all Villages,
Sports Venues, and Activity Sites prior to and during the 2001 World Winter Games.

    The World Winter Games were conducted March 4, thru March 11, 2001.
     However, athletes and delegation members began arriving in Anchorage as early as
     February 28, 2001 and many did not depart until March 13, or later. The Public
     safety Division was tasked to provide security and safety services February 28 thru
     March 12, 2001. This was accomplished by the utilization of approximately 310
     Security Forces Air National Guard members (Military Police) and approximately
     100 civilian volunteers (primarily members from the criminal justice or private
     security community). These forces were augmented by Law Enforcement officers
     and agents from the Alaska State Troopers, Anchorage Police Department,
     Anchorage International Airport Police, Federal Bureau of Investigation, Bureau
     of Alcohol Tobacco and Firearms,
     U. S. Marshal’s Service, Immigration and Naturalization Service and other
     agencies.

    The command staff consisted of James Grimes, GOC Public Safety Manager, Lt.
     Col. Thomas R. Kean and SMS Lonnie Kalar, Air National Guard Security Forces,
     Lt. Wayne Bortz, Alaska State Troopers and Lt. Daniel K. Cole, Anchorage Police
     Department.

D.              Key Responsibilities

The key responsibilities of the “Safety” component are:

    Evaluate, identify and correct hazardous conditions at all Villages, Sports Venues and
     Activity Sites prior to and during the Games. These hazards may include but are not
     limited to electrical problems, construction failures, freon or other gas leaks, fire
     dangers, etc.

                                             3                            PUBLIC SAFETY
                                                                        OPERATIONS PLAN
    Develop evacuation plans for all Sports Venues, Villages, and other Activity Sites.

The key responsibilities of the “Security” component are:

    Threat Assessment.

    Access Control.

    Accreditation Review.

    Crowd Management.

    Asset Protection.

    Traffic Control.

    Conflict Resolution.

See Section III for a more specific description of these key responsibilities.

Section II.     ORGANIZATION OF THE PUBLIC SAFETY DIVISION

A.      Structure

B.      Job Descriptions

        Position:              PUBLIC SAFETY MANAGER
        Manager:               Jim Grimes
        Department:            Operations
        Division:              Public Safety
        Supervisor:            Loren Smith, Director

        Summary: The Public Safety Manager is responsible for the overall safe and
        secure environment for participants, sport officials, spectators, volunteers, and
        honored guests. Coordinates a system for restricted access to Venues and Athlete
        villages. Also interfaces with dignitary protection agencies and insures access to
        intelligence assets of the State Department, CIA, FBI, and local law enforcement
        systems. Has a team concept and works with all SOWWGA departments while
        maintaining an efficient, effective Safety, Security and Fire plan for the
        organization.

        Responsibilities: The Public Safety Manager is responsible for coordinating
        information between the Public Safety, Security and Fire Services Committee and
        the GOC staff. Acts as the primary liaison between Special Olympics Operations
        Planning Staff and Committee Venue Managers. Liaisons with and ensures plans

                                              4                            PUBLIC SAFETY
                                                                         OPERATIONS PLAN
are integrated with all relevant local, state and Federal agencies. Assists with
adherence to departmental budget for Public Safety, Security and Fire.

Principle Duties:

   Acts as a resource by briefing the Director of Operations of Public Safety
    issues. Identifies priority items, provides suggestions, and observations to the
    Director of Operations. Participates as a member of the Games management
    team.

   Recruits professional security, safety and fire volunteers and supervises these
    positions.

   Develops and implements a Public Safety Operations Plan.

   Develops and implements a procedure for conducting criminal history and
    driver’s records checks of GOC staff and volunteers.

   Develops a Public Safety Budget.

   Develops an overall Crisis Incident Plan inclusive of all responsible division
    areas.

   Is knowledgeable of and able to work effectively with the Alaska Law
    Enforcement Community.

   Attends Games Management Team meetings and reports on behalf of the
    Public Safety, Security and Fire Committee.

   Publishes a Security Handbook and conducts simulation exercises to test
    procedures.

   Works closely with the Transportation Department to determine and man
    traffic control points. Also to insure that all athletes and delegates are
    accounted for as they are transported between various locations.

   Works closely with the Fire Departments and other Regulatory Agencies to
    insure that all Venues are safe and all codes are met.

   Works closely with the Medical Department to insure coordination of efforts
    between Medical, Security and Safety at Venue sites.

   Works closely with the Military/National Guard to provide safe and secure
    venues.



                                     5                            PUBLIC SAFETY
                                                                OPERATIONS PLAN
Position:             PUBLIC SAFETY VOLUNTEER COMMISSIONER
Commissioner:         Lt. Wayne Bortz, Alaska State Troopers
                      Lt. Ken Cole, Anchorage Police Department
Department:           Operations
Division:             Public Safety
    Summary: The Co-Commissioners assist in the creation, planning, staffing
    and material needs assessment of security and safety operations at designated
    competition venues, Villages or non-competition sites. Additionally, they
    provide direct access to state and municipal law enforcement agencies.

    Responsibilities: The Co-Commissioners are responsible for the overall
    safety and secure environment for participants, sport officials, spectators,
    volunteers, and honored guests from the law enforcement agency perspective.

    Principle Duties:

       Provides the direct link between the Public Safety Manager and state and
        municipal law enforcement.

       Directs the operations of selected projects determined by the Public
        Safety Manager.

       Will liaison with designated facility providers and other functional area
        managers to create a security presence capable of satisfying venue or site
        needs.

       Will assist the Pubic Safety Manager in development of policies and
        procedures, creation of training documents and programs and acquisition
        of material and supplies for venues and sites.

       Will provide direct conduit to Federal, State, and Municipal Criminal
        justice information in order to conduct background checks on GOC staff
        and volunteers.

       Will provide regular status reports to the Public Safety Manager and
        Public Safety Committee on designated projects.




                                    6                            PUBLIC SAFETY
                                                               OPERATIONS PLAN
Position:                MILITARY             SECURITY                FORCES
                         COMMANDER
Commander:               Lt. Col. Bob Kean
Department:              Operations
Division:                Public Safety

Summary:          The Military Security Forces Commander is responsible for
coordinating the efforts of the Public Safety Division and the National Guard
Security Forces assisting with security and safety operations at the 2001
World Winter Games.

Responsibility: The Security Forces Commander manages the National
Guard Security Forces, working directly with the Public Safety Manager and
Law Enforcement Co-Commissioners.

Principle Duties:

   Solicits and recruits National Guard Security Forces from units
    throughout the United States.

   Coordinates activities with the Department of Military Support.

   Provides logistical support for the Security Forces               including
    transportation, housing, meals and other requirements.

   Develops and implements Security Forces Operations Plans.

   Coordinates with the Security Manager in scheduling and assigning
    personnel to designated venues.


Position:           VENUE SECURITY TEAM LEADER &
                    MILITARY SECURITY FORCES LEADER
Department:              Operations
Division:                Public Safety
Supervisor:              Public Safety Manager
                         Security Forces Commander

Summary:          The Venue Security Team Leader is responsible for
supervision of the venue security and safety team including Military Security
Forces. The Security Forces leader is responsible for supervision of the
Military Security Forces Officers.

Responsibility: The Security Team Leader manages the Security and Safety
personnel at designated Competition Venues, Villages or non-competition


                                7                           PUBLIC SAFETY
                                                          OPERATIONS PLAN
sites. Further, the Team Leader coordinates activities with the Security
Forces Leader to implement the Security/Safety operations plan.

Principle Duties:

   Works directly with the Public Safety Manager to promulgate and
    implement venue operations plans.

   Insures that Venue Security Officers and Military Security Forces are
    trained in site-specific duties and responsibilities and defines “Post
    Orders” for each identified security assignment.

   Interfaces with the Venue Coordinator in the implementation of
    Operations Plans and Emergency Procedures.

   Brief and review job descriptions with all personnel under his/her
    direction.

   Insures Personnel assignments and duty schedules are developed and
    implemented.

   Supervises the daily activities of Security and Safety Personnel.

   The Security Team Leader Communicates activities and incidents and
    status reports directly with the Joint Operations Command Center.

   The Security Team Leader prepares an “After Actions Report” at the
    conclusion of the Games.

Position:           VENUE SECURITY OFFICER &
                    MILITARY SECURITY FORCES OFFICER
Department:              Operations
Division:                Public Safety
Reports to:              Venue Security Team Leader and/or
                         Military Security Forces Leader

Summary:           The Venue Security Officer and/or Military Security Forces
Officer are responsible for implementation of the Security/Safety Operations
Plan as it pertains to the assigned Venue, Village or other site.

Principle Duties:

   Manage the movement of people into and out of areas and zones through
    the use of accreditation system.



                                 8                            PUBLIC SAFETY
                                                            OPERATIONS PLAN
   Monitor the movement of assets and other items into and out of
    designated Venues, Villages or other sites.

   Monitor and rectify safety concerns such as hazardous materials, fire
    dangers, electrical problems, etc.

   Prevent the introduction of prohibited items into the venue.

   Provide direction to lost or confused guests.

   Monitor and report suspicious persons, activities and items.

   Enforce policies and procedures of the designated location.

   In the event of an emergency, implement the Crisis Management Plan and
    assist with evacuations and emergency response.

Position: LAW ENFORCEMENT OFFICER
Reports to:    Agency head.

Summary:         Sworn Officers commissioned by the State of Alaska, a
recognized Municipality of Alaska or Federal Officers Commissioned by the
United States Government to enforce laws of the United States, the State of
Alaska or a Municipality of the State of Alaska.

Principle Duties:

   Provide a Law Enforcement presence with immediate access at assigned
    venues.

   Respond to emergencies and exercise lawful authority when required.

   Provide traffic control and crowd control where necessary.

   Provide a communications link with Law Enforcement Agencies.

Position: PRIVATE SECURITY AGENCY OFFICER
Reports to: Facility or Agency head.

Summary:         An officer employed by an agency licensed by the State of
Alaska to provide security services. For the purposes of the 2001 World
Winter Games, said agencies are contracted by the Games Organizing
Committee to provide security services at specific Venues.




                                 9                            PUBLIC SAFETY
                                                            OPERATIONS PLAN
            Principle Duties:

               Provide access control.

               Insure that specific safety protocols are met.

               Insure compliance with specified Federal regulations.

SECTION III.           SCOPE OF PUBLIC SAFETY OPERATIONS

The mission of the Public Safety Department is to provide a safe and secure environment
for all Special Olympics constituents and allow them the ability to prepare for and enjoy
the 2001 Special Olympics World Winter Games.

   Acquiring sufficient number of qualified security personnel.

       Subsequent to pre-games, a written request was made to the Department of
       Military Support (DOMS) for “Security Specific”, National Guard personnel.
       A determination of the number needed was made after evaluating the Pre-
       Games event and conducting a needs assessment. By requesting “Security
       Specific” personnel we insured that the personnel assigned were trained police
       officers. Had we not justified this, National Guard members trained in other
       disciplines would have been assigned from within Alaska National Guard Units.
       The civilian volunteers were also recruited from within the law enforcement
       and professional security community. This further assured the presence of
       trained, qualified personnel and prevented major incidents during our event.

       Recommendation: Use trained military and civilian law enforcement personnel
       to the greatest extent possible. This eliminates the need for extensive training,
       provides a visible, trained deterrence and reduces the exposure to risk.

   Liaison between Law Enforcement Agencies and GOC:

       The GOC recognized from the onset that an event of this magnitude required
       coordination between many agencies. The Public Safety Manager was hired
       prior to Pre-games and two Co-Commissioners, one from the Alaska State
       Troopers and one from the Anchorage Police Department, were also brought
       on board. The Public Safety Manager is a retired Alaska Law Enforcement
       Officer with Law Enforcement contacts from throughout the state. An officer
       and a Senior Master Sergeant from within the Security Forces of the National
       Guard was also brought on board. All of these individuals had known and
       worked with each other for many years. This “team” made it possible to bring
       together a trained security group with no “agency agenda”. The concept
       worked exceptionally well and major security breaches were anticipated and
       prevented prior to any major incidents occurring. For example, State Troopers,


                                             10                           PUBLIC SAFETY
                                                                        OPERATIONS PLAN
       Municipal Officers, Federal Officers and Agents, and National Guard Security
       Forces worked side by side without regard to “turf” or jurisdictional issues.

       Recommendation: This concept is highly recommended. The Public Safety
       Manager or Director should definitely come from the area where the event is
       taking place. That individual should be able to bring a public safety networking
       capability to the GOC.



   Scheduling and Assignments of personnel:

       The security required for the event is much greater than the designated length
       of the games. Participants begin arriving days in advance of the event and
       remain longer than the scheduled competition. It is also a 7 days a week, 24
       hour a day requirement at many venues, especially housing for the athletes.
       Asset protection also becomes a concern prior to and after completion of the
       games. It is imperative that this be factored into the scheduling component well
       in advance of the Games.

       Recommendation: If National Guard or Military personnel are to be utilized,
       the length of assignment needs to be in excess of two weeks. We were unable to
       adequately field security personnel 2 days prior to the event and two days after.
       The two days subsequent to the event are important for the security of assets at
       the competition venues.

   Uniforms for Security Personnel:

       Security personnel should be easily identified. It is especially important for
       World Games that Security Personnel be in high visibility colors so they are
       easily seen from a distance at the outdoor venues.

       Recommendation: Utilize high visibility colors such as yellow or orange.

   GOC Structure:

       The Public Safety Division was under the Operations Department. This became
       a very large Department with too great a span of control for one Director. This
       director was also responsible for Logistics, Transportation, and Medical.
       Additionally, Medical and Public Safety were not assigned any GOC staff. The
       Managers were required to do all manuals, plans, etc. These are two of the
       largest Divisions of the GOC with the greatest exposure to risk.

       Recommendation:     Public Safety should be a stand-alone Department
       consisting of Risk Management, Medical, Security and Accreditation. The
       Department should have commensurate administrative staff.

                                          11                           PUBLIC SAFETY
                                                                     OPERATIONS PLAN
PRIMARY RESPONSIBILITIES

The Public Safety Department will have four primary responsibilities:

Access Control-the movement of people into and out of areas and zones via 2001 Games
authorized accreditation badges. All volunteers and participants will be issued these
credentials and must have them in their possession at all times.

Asset Protection-the safeguarding and protection of any tangible product, good,
commodity or merchandise purchased by, loaned to, rented by or otherwise under the
control of the GOC.

Venue Safety-insuring that a site or venue is free of hazardous conditions or materials
that may pose a threat to the well being of attendees or assets.

Emergency Procedures-implementing emergency action plans and assisting law
enforcement personnel.

VENUES

The Games Organizing Committee (GOC) will use several local competition venues and
non-competition sites to conduct the Games: The Public Safety Department will be
responsible for security and safety operations at all sanctioned venues, villages and non-
competition functions.




Competition Venues
Sports competition will be conducted at six (6) venues.

Alpine                        (ASR)          Alyeska Resort

Cross Country Skiing          (KCP)          Kincaid Park

Figure Skating                (TEC)          Tesoro Sports Centre

Floor Hockey                  (FEH)          Fed-Ex Hangar

Snow Boarding                 (HAS)          Hilltop Ski Resort

Snow Shoeing                  (KCP)          Kincaid Park

Speed Skating                 (MMC)          McDonald Memorial Center




                                           12                             PUBLIC SAFETY
                                                                        OPERATIONS PLAN
Non-Competition Venues

Delegation Welcome Center         (DWC)        Alaska Seafood International

Opening/ Closing Ceremonies       (SUL)        Sullivan Arena

Special Olympics Town             (EGC)        Egan Center

Athlete Entertainment             (APA)        Alaska Performing Arts Center

GOC Warehouse                     (WHS)        Whitney Rd.

Bus Depot                         (BTC)        Alaska Railroad

Joint Operations Command Center   (JOCC)       Anchorage E.O.C.

VILLAGES

Matanuska Hall                 (MHV)                  Elmendorf AFB

Kenai Dorms #1, #2, #3         (K1V, K2V, K3V)               Elmendorf AFB

Best Western Barrett Inn       (BWV)                  Anchorage

Captain Cook Hotel             (CCV)                  Anchorage

Days Inn                       (DIV)                  Anchorage

Hawthorne Suites               (HSV)                  Anchorage

Hilton Hotel                   (HHV)                  Anchorage

Holiday Inn                    (HIV)                  Anchorage

Sheraton Hotel                 (SHV)                  Anchorage

West Coast International Inn   (WCV)                  Anchorage

WestMark Hotel                 (WMV)                  Anchorage




                                          13                        PUBLIC SAFETY
                                                                  OPERATIONS PLAN
PUBLIC SAFETY STAFF

The following table is a summary of venues/sites, types of security staff and their job
function.


Venue                Staff                                   Function
Competition          Volunteer Security Officer (VSO)           Access Control
Venues                                                          Asset Protection

                     Law Enforcement Officer (LEO)               Police Presence
                                                                 Traffic Control
                     Air National Guard Security                 Traffic Control
                     Forces (SF)                                 Access Control
                                                                 Asset Protection
Non-Competition      Volunteer Security Officer (VSO)            Access Control
Venues                                                           Asset Protection

                     Law Enforcement Officer (LEO)               Police Presence
                                                                 Traffic Control
                     Air National Guard Security                 Asset Protection
                     Forces (SF)                                 Access Control
Villages             Volunteer Security Officer (VSO)            Access Control

                     Air National Guard Security                 Access Control
                     Forces (SF)




IV. PUBLIC SAFETY OPERATIONS AND PROCEDURES

ACCREDITATION AND ACCESS CONTROL

ACCESS CONTROL
I.      Purpose:
Establish the guidelines for managing access to and within SOWWG operated facilities
prior to, during and after the exclusive use period.
II.    Policy:
Only accredited individuals will be allowed entry into controlled access areas.
Authorized persons will be issued accreditation badges limiting entry privileges to
competition venues, non-competition sites and athlete villages. The badge holder’s
access privileges and other pertinent information will be provided on the badge.
Accreditation badges will be verified by visual inspection at entrances. Access control


                                          14                          PUBLIC SAFETY
                                                                    OPERATIONS PLAN
officers may be required to visually screen spectators and accredited individuals for
prohibited items prior to being allowed entry.
III.      Definitions:

       A. Accredited Persons

          For purposes of this document, Accredited Persons are defined as Special
          Olympic Delegation Members (Athletes, Coaches, FX Coaches, Heads of
          Delegation) Family Members, Honored Guests, Special Olympics International
          Staff, Games Organizing Committee Staff, Volunteers, Vendors and Media
          possessing valid accreditation.     Other constituencies to be added upon
          determination of the Public Safety Manager.
       B. Access Control Officer

          SOWWG personnel charged with controlling entrance to specific facilities and
          restricted areas at competition venues, non-competition sites and athlete villages.
          Security Officer and Access Control Officer are interchangeable titles.
IV.       Procedures:

       A. Accredited Persons

          1. SOWWG access control officers will visually inspect the badges of
             individuals entering all facilities to verify proper venue and zone identifiers.
             a. Individuals in possession of appropriate accreditation will be provided
                 entry.
             b. Individuals in possession of an authorized badge but not valid for the
                 specific venue, entrance or zone will be denied access and directed to the
                 nearest Accreditation Desk for assistance.
             c. Individuals not in possession of an authorized badge but requiring access
                 to the site or area should be denied access and directed to the
                 Accreditation Manager for assistance.
                 Individuals in possession of a lost, stolen or revoked badge will be denied
                 access to the area. The access control officer will ask the individual to
                 remain at that location and notify the Venue Security Leader. The VSL
                 will consult with Law Enforcement and the other appropriate Functional
                 Area Coordinators regarding disposition of the incident.
                 Individuals in possession of a counterfeit badge will be denied access to
                 the area. The Access Control officer will ask the individual to remain at
                 that location and notify the VSL. The VSL will consult with Law
                 Enforcement and the other appropriate Function Area Coordinators
                 regarding disposition of the incident.

          2. Should a prohibited item be discovered, the accredited person will be escorted
             from the queue and be requested to properly dispose of the item(s). If a
             weapon or other illegal item is discovered, the access control officer will

                                              15                           PUBLIC SAFETY
                                                                         OPERATIONS PLAN
            summon and relinquish control of the situation to a Law Enforcement officer.
            Law Enforcement will intervene only in the commission of a criminal act or at
            the request of an access control officer.

       3. Where necessary, accredited persons may be formed into queuing lines to
          create an organized and safe means of entry. SOWWG access control officers
          will control queuing lines where created.

       4. Venues may have separate entrances for each group. Accredited persons
          arriving at the incorrect gate should be directed to the proper entrance.


   Accreditation and Access Control:

       The credentialing of authorized personnel is important to the security of the
       Games. Zones within a venue need to be identified and documented several
       weeks, if not months in advance of the event and the credentialing process
       begun. The Public Safety Department should be intimately involved in the
       credentialing process since it will be responsible for insuring authorized access
       at each venue. This was not the case in our event and changes kept being made
       to credentials right up to the last minute. This caused our security manuals to
       be inadequate and invalid in the section addressing access control.

       Recommendation: Accreditation should be assigned to the Public Safety
       Department with the necessary GOC administrative staff.

    C. Spectators

       1. General spectators will not be accredited.
       2. Sporting competitions do not require a ticket for entry.
       3. Select special events may demand a ticket or invitation for entry.
       4. Where necessary, spectators may be formed into queuing lines at designated
          entrances. Short fences or other dividers to facilitate the queuing process may
          be erected.
       5. SOWWG access control officers may be requested to control queuing lines.
       6. Law Enforcement will be requested to assume control of any incident
          involving the commission of a criminal act or disturbing the peace.

    C. Accreditation Personnel:
       Accreditation personnel will be available to assist in resolving problems
       concerning credential issuance.
    D. Volunteer Revocations:
       Violations of Law, Games Organizing Committee policies, House Rules or Post
       Orders may become grounds for revoking a volunteer’s credentials. Volunteers
       are those groups of individuals who have filled out and submitted a GOC
       application to work as a volunteer in some functional area during the 1999

                                           16                           PUBLIC SAFETY
                                                                      OPERATIONS PLAN
      SOWWG. In the event it becomes necessary to revoke credentials, the following
      procedure is followed:
      Any GOC staff or volunteer observing a violation should immediately bring the
      violation to the attention of the Venue Security Leader.

      The Venue Security Leader, with the appropriate Functional
      Area Manager, will discuss the violation with the volunteer. If the offense
      is minor in nature, the volunteer will receive remedial instruction and
      be allowed to continue working. If the offense is significant, the volunteer
       is asked to surrender GOC credentials and be escorted from the site.

      If the violation is a criminal offense, the Venue Law Enforcement officer
      should be requested to handle the offense and the Venue Security Leader
      will request that GOC credentials be surrendered.

      If the credentialed volunteer refuses to surrender GOC credentials when properly
      requested to do so, the Venue Law Enforcement Officer (VLEO) should be
      notified. The VLEO will be informed that the volunteer is in possession of GOC
      credentials without authority and the VLEO will be requested to retrieve the GOC
      credentials and escort the volunteer from the GOC property.

E. Non-Volunteer Revocations:

      Violations of Law, Games Organizing Committee policies, House Rules or Post
      Orders may become ground for revoking credentials. Non-volunteers are those
      groups such as Athletes, Coaches, Heads of Delegation, Media, Family and others
      who are not part of the volunteer pool. In the event it becomes necessary to
      revoke a non-volunteer credential, the following procedure is followed:
      Any GOC staff or volunteer observing a violation should immediately ring the
      violation to the attention of the Venue Security Leader.

      The Venue Security Leader, with the appropriate Functional Area Manager, will
      discuss the violation with the credentialed individual. If the offense is minor in
      nature, the credentialed individual will receive remedial instruction. If the offense
      is significant, the credentialed individual will be asked to surrender DOB
      credentials and be escorted from the site.

      If the violation is a criminal offense, the Venue Law Enforcement Officer
      (VLEO) should be notified to handle the offense, and the Venue Security
      Manager will request that GOC credentials be surrendered.

      If the credentialed individual refuses to surrender GOC credentials when properly
      requested to do so, the Venue Law Enforcement Officer should be requested. The
      VLEO will be informed that the credentialed individual is in possession of GOC


                                           17                            PUBLIC SAFETY
                                                                       OPERATIONS PLAN
       credentials without authority and the VLEO will be requested to retrieve the GOC
       credentials and escort the individual from GOC property.

   Problem volunteers:

       It became apparent that certain individuals followed events of this nature,
       volunteering for certain specialized assignments, using their past history as a
       volunteer in order to be given preference. Some of these volunteers were high
       maintenance and very demanding. Others lacked the qualifications they
       professed to have, and still others exhibited characteristics of a pedophile. All
       of these individuals were terminated and their credentials taken from them.

       Recommendation: That a database be established at SOI with the identity of
       these individuals documented. SOI should supply the GOC with a list of these
       individuals during the volunteer background investigation phase. The GOC
       should report problem individuals to SOI at the conclusion of each event for
       inclusion in the database.

Zone Authorization

Access Control officers will allow personnel to enter controlled areas and zones
subsequent to examining the accreditation badge of the individual. The credential will
exhibit two methods of authorization. One will be the zone allocation number and the
other will be the acronym identifying the individual wearing the credential.

ZONES
There will be eight different zone allocations credentials for the 2001 Special Olympics
World Winter Games Alaska. These zone allocations will be the same at all competition
venues, with limited exceptions. The credential should be in clear view at all times when
working at a venue.

The first zone allocation is the “Infinity Symbol ()”. The “Infinity Symbol” zone is
to be representative of the term “all access zone”. This will allow personnel with an
“Infinity Symbol” authority to enter any venue – allowing the personnel to access any
area representing a function of the 2001 Special Olympics World Winter Games Alaska
organization.

The second zone allocation is the “Infinity Symbol w/a Zone ()”. The “Infinity
Symbol and Zone” will be issued to volunteers that need access to all venues, but only a
specific zone at the venues.

The third zone allocation is the number “1”. The “1” is to be representative of the
term “Back of House”. This zone is restricted within the specific venue. This zone is
where most operations and communications activity will occur at the venue. The color
green identifies this zone.



                                           18                           PUBLIC SAFETY
                                                                      OPERATIONS PLAN
The fourth zone allocation is the number “2”. The “2” is to be representative of the
term “Venue/Image Area”. This zone is for volunteers that may be working the
Information Services, Accreditation, Language and Media table inside the venue and any
other functional areas as determined by the Venue Management Team. This zone will
also be for the Media PAL’s to escort Media Personnel to areas around the Field of Play
for pictures and stories. The color purple identifies this zone.

The fifth zone allocation is the number “3”. The “3” zone is to be representative of the
term “Vendor/Merchandise”. This zone will be for vendors and volunteers that are selling
2001 World Games Merchandise and any other functional areas as determined by the
Venue Management Team. The color orange identifies this zone.

The sixth zone allocation is the number “4”. The “4” zone is to be representative of the
term “Spectator Seating/Lounge”. This zone is for the spectator seating. The “4” will be
for Honored Guests, Family Members and Athletes of the 2001 World Games that will
need to get to their designated spectator seating. The Media PAL’s may need this zone to
take Media personnel to interview Honored Guests or Family Members and certain other
functional areas as determined by the Venue Management Team. The color blue
identifies this zone.

The seventh zone allocation is the number “5”. The “5” zone is to be representative of
the term “Field of Play”. This zone is for the officials, coaches and sports volunteers that
need access to the “Field of Play” to perform their duties. The color red identifies this
zone
ACRONYMS
An additional method of controlled access to areas that are not distinguished by an exact
zone allocation (i.e.: the Honored Guest Lounge, Volunteer Lounge, Athlete Lounge,
etc.) will be by the acronym on the credential of those persons authorized access to a
specified area. Athletes and Coaches will also use their acronym for zone access into
their specific areas (i.e.: athletes locker rooms, athletes staging, awards, etc.). For
example, access control personnel will look for the acronym of “HON” (representing an
Honored Guest and those others that the GOC determines to fit into the category of
“Honored Guests” (such as certain sponsors), or an “ATH” (representing an Athlete),
“COA” (representing a Coach), “DAL” (representing a Delegation Assistant Leader) and
“HOD” (representing a Head of Delegation).

FACILITY PERSONNEL: Will either use their own identification (existing badges/pins,
etc.) or a Vendor credential.

The following is a list of authorized Acronyms:

ATH…………….ATHLETE
ATH-U………….UNIFIED PARTNER
COA…………….COACH
COA-FX………..FX COACH
DAL…………….DELEGATION ASSISTANT LEADER


                                            19                            PUBLIC SAFETY
                                                                        OPERATIONS PLAN
FAM……………FAMILY MEMBER
GOC……………GAMES ORGANIZING COMMITTEE
HOD……………HEAD OF DELEGATION
HOD-A…………ASSISTANT HEAD OF DELEGATION
HON……………HONORED GUEST
MED……………MEDICAL
OFC…………….OFFICIAL
PRS……………..PRESS
SOI……………...SPECIAL OLYMPICS INTERNATIONAL
VDR…………….VENDOR
VOL…………….VOLUNTEER
X…………………SECURITY

Accreditation
   All volunteers and participants must have accreditation badges. These badges will
   contain designators to identify the individual’s authority to enter and move within a
   venue.

   Elements of an Accreditation Badge
   The badge may contain the following elements:
       Name
       Title
       Village Designator
       Venue Designator(s) (A 3-letter acronym identifying the venue the credential
          holder may enter; listed on page _.)
       Zone designator(s)
       Photographs: The following individuals will have photographs on their
          credentials: Athletes (ATH), Unified Athletes (ATH-U), Coaches (COA),
          Extra Coaches ((COA-FX), Heads of Delegations (HOD), Assistance Heads
          of Delegations (HOD-A), Delegation Assistant Leader (DAL), Special
          Olympics International (SOI), Games Organizing Committee (GOC), Media.


   Accreditation Badge Inspection
   Look closely at the picture of the person on the accreditation badge (if applicable) and
   compare it to the person presenting the badge to you. If there is no picture, check the
   venue identifier to ensure the person is at the proper facility.

   Look at the zone designator to ensure the person is authorized to enter the access area
   you are controlling. Not all personnel with a badge are authorized to enter certain
   areas. There are numerous venues and events. A person could easily become
   confused and attempt to enter the wrong venue.
   When inspecting a badge, consider the following:
        People may be possessive about their badges; be sensitive in your approach
        The picture should match the person wearing the badge (when applicable)


                                            20                           PUBLIC SAFETY
                                                                       OPERATIONS PLAN
If the accreditation badge appears invalid for any reason, call your Venue Security Leader
(VSL) immediately. There will be accreditation personnel present at each venue to verify
the authenticity of any accreditation badge.

Day Passes
Day passes are designated to accommodate access control issues on a temporary and
emergency basis only. The Accreditation Leader will issue Day Passes at each venue. A
Day Pass is good only for the day issued. The following are some reasons why a Day
Pass will be issued.
     The owner has lost or forgotten his/her credential.
     The owner needs a temporary change of venue or zone classification.
     A non-credentialed person needs immediate access to a venue.
Individuals needing a day pass will be escorted to the accreditation center.

Lost or Stolen Badges
There may be an occasion where an accreditation badge is lost or stolen. Someone may
turn an accreditation badge in to you while you are working. If that should occur, you
need to notify your VSL immediately and have the badge taken to the accreditation
center. The accreditation center will investigate why the badge is no longer in the
possession of the person to whom it was issued. If, at any time, an accreditation badge is
stolen, it must be immediately reported to the accreditation center and an incident report
completed.

Escorting
All volunteers and participants must have a credential. Individuals in possession of a
credential do not have the authority to escort anyone into a restricted zone without a
credential authorizing the escorting individual into that restricted zone.

No security personnel should ever leave his/her post to escort someone to another
location. If an escort is required, contact your VSL.



ARMED PERSON/FIREARMS
I.  Purpose:
    Establish the guidelines on handling encounters with armed persons at venues.
    Establish the Guidelines on who is authorized to possess firearms within a venue.
II.    Policy:
       Firearms may not be brought into a SOWWG venue site by private citizens,
       security guards, private detectives, or any other person regardless of any valid gun
       permit(s) that may be issued to that individual. Those persons legally carrying a
       concealed firearm will be advised to secure all weapons before entry will be
       permitted. Additionally, as no provisions exist for the storage of such firearms,
       no security personnel will accept responsibility for such firearms.



                                            21                           PUBLIC SAFETY
                                                                       OPERATIONS PLAN
          This restriction is to be properly posted. The only personnel authorized to carry
          firearms within a venue site are local, state and federal law enforcement personnel
          authorized to carry firearms while in the performance of their official duties.
III.      Procedures:
          Security personnel encountering or notified or armed persons entering the venue
          will:
       A. Request the venue law enforcement officer to make initial contact with the
          person.
       B. SOWWG security personnel will not attempt to engage an armed person for any
          reasons. Contact your immediate supervisor for any further clarification or
          assistance.

ARREST
I.      Purpose:
Establish the procedural guidelines for situational arrest.
II.     Policy:
SOWWG security personnel possess no arrest powers. Any conditions of arrest will be
the responsibility of the primary law enforcement agency on site.
III    Procedures:
SOWWG security is responsible for the enforcement of all house rules. In the event an
incident of non-compliance appears to be escalating to a level of civil disorder or
disobedience requiring law enforcement intervention:
   A. The SOWWG access control officer will immediately notify and request a
      supervisor and law enforcement officer to report to his/her location.
      1. Attempt to control the situation by use of clam voice commands until a law
         enforcement officer arrives. At no time will the access control officer lay
         hands on or attempt to restrain any individual while awaiting the arrival of
         his/her supervisor or law enforcement officer.
      2. Once a law enforcement officer arrives at the scene, SOWSG security will be
         brief and relinquish control of the situation to that officer.
      3. If request, SOWWG security will assist law enforcement as appropriate.
B. The SOWWG Venue Security Leader will:
      1.         Immediately report to the location; assess the situation while awaiting
         law enforcement’s arrival.
      2.         Make reasonable efforts to abate the situation while awaiting law
         enforcement’s arrival.
      3.         Relinquish control of the situation to the law enforcement officer upon
         their arrival.
      4.         Determine if the person/persons need to be trespassed from the venue
         site in the event that law enforcement decides not to effect an arrest. If so,
         VSL will trespass the person and request the law enforcement officer to have
         the individual removed. (Refer to trespass notice under “Disorderly
         Conduct/Trespass”.)
      5.         Prepare and submit an incident report.

                                              22                           PUBLIC SAFETY
                                                                         OPERATIONS PLAN
ASSET PROTECTION
I.      Purpose:
Establish the guidelines for the protection of SOWWG Assets at competition venues and
non-competition sites.
II.     Policy:
Security personnel will attempt to safeguard and protect all assets purchased by, loaned
to, rented by, or otherwise acquired by SOWSG. Share role of asset protection to occur
by departments of Security, Logistics, Business Services and Risk Management.
III.    Procedures:
To ensure the protection of Assets, the Venue Security Leader or designee will initiate
the following procedures:
     A. Physical Security:
        1. Access Control – Security will enforce guidelines for the access to venues to
           limit exposure of SOWWG assets. Security will monitor the movement of
           personnel and materials in and out of the venue. Personnel will be allowed
           access to the venue through their issued SOWWG credential. Access Control
           Points will be designated at each venue or functional area to monitor the
           movement of personnel and materials.
        2. Alarm Systems – If necessary and available, Security will utilize alarm
           systems at venues and warehouses to aid in the protection of SOWSG Assets.
           An assessment of the alarm technology required will be determined when a
           physical security survey is conducted on each venue, functional area or
           warehouse.
     B Security Officers:
        1.   Pro-Active Patrols – Security patrols may be deployed at competition
           and non-competition venues to conduct pro-active patrols. Security patrols
           are tasked with identifying suspicious activity, observation of personnel and
           material movements, identifying security breaches, responding to alarms and
           acting as a crime deterrent.
        2. Static Post – Security will also be deployed at sensitive and high security
           areas to monitor and enforce authorized access. These assignments may be in
           addition to access control equipment and may also employ law enforcement
           personnel.
     C. Cash Operations:
        1. Cash Pickup – SOWWG Security will provide escorts for cash movements
           within venues to designated repositories. The cash movements will consist of
           escorts for start-up banks for vending and merchandising areas, and end of
           shift cash pick up. This service will only be provided where a pre-determined
           need has been identified.

     D. Asset Controls:
1.         Asset Movements – the movement of SOWWG Assets is the primary
           responsibility of logistics. Where applicable, assets moved to and from a
           venue will be noted by Security for logistics and record-keeping purposes.


                                           23                          PUBLIC SAFETY
                                                                     OPERATIONS PLAN
2.           Tagging Assets – Logistics may tag key SOWWG assets to identify them as
             SOWWG property. Vendor Equipment carried into SOWWG controlled
             facilities and remaining under the control of vendor personnel, may have
             affixed tags identifying the equipment as property of that vendor. Logistics or
             Security will not control the movement of Vendor items.

      E. Asset Theft of Loss:
1.          Incident Report – Security will complete a detailed incident report on all
            theft or loss of SOWWG assets. The incident reports will serve as the basis
            for investigative activity and loss analysis.

2.           Investigation – Security has the responsibility to investigate the theft or loss
             of SOWWG Assets. The investigation should be a coordinated effort between
             Logistics and Security. If it is determined to be a case of theft, Security will
             notify the local law enforcement agency. The primary goal of the
             investigative activity is the recovery of assets.

3.           Loss Analysis – All incident reports of theft or loss will be analyzed by
             Security to identify patterns of theft or loss and means of prevention.

IV.      Definitions:
A.       Lockdown Period – the period of time between the end of a shift and the venue
         or site is secured by being “locked down” with no security presence until the open
         of business the next day.

B.       Load-in/Set-up period – the period of time when SOWWG assets begin to
         initially arrive at a venue or site, but prior to the actual opening or use of the site.

C.       Load Out/Recover Period – the time period during which SOWWG Assets will
         be recovered from a venue or location. Also refers to the process of restoring the
         venue/location to the required post-game conditions.

D.       Asset Tagging – tags applied to Furniture and Equipment items regardless how
         the Assets were acquired (Purchased, Donated, Buy-Back, VIK, Loaned), will be
         tagged by logistics with an Asset tag for identification and control.

E.       Merchandise – items acquired with the intent to sell as merchandise through the
         retail channels.

F.       Furniture and Equipment – Permanent (non-consumable) items that are not
         intended for resale through the retail channels as merchandise.

G.       Materials and Supplies – Consumable items that are not intended for resale
         through the retail channels as merchandise, including gifts.

H.       Assets – Any tangible product, goods commodity or merchandise.


                                               24                             PUBLIC SAFETY
                                                                            OPERATIONS PLAN
BOMB THREATS
I.      Purpose:
Establish the guidelines to be following in the event of a bomb threat, and procedures for
the locating, identifying and disposing of suspicious packages.
II.     Policy:
Minimize the effects of a bomb threat or suspected explosive device on the normal
development of events at a Special Olympics venue and to maximize public safety in the
vent an actual device is found.
III.      Procedures:
A.        Pre-Threat Precautions
          The following security measure will be adopted to deter the introduction of an
          explosive device into a venue site
          1. Access Control (limiting persons access to an area)
          2. Accreditation (insuring those within are authorized to be in that area)
          3. Venue Sweeps (inspections for suspicious activity/packages)
       B. Receiving a Telephonic Bomb Threat on site:
          1. The person receiving the call shall notify the Venue Security Leader and Law
              Enforcement Officer
          2. The reporting person will complete the Telephonic bomb Threat Check list.
          3. The venue emergency response team in conjunction with the Main Operations
              Center will determine if a search of the premises is to occur.
          4. Law Enforcement will be dispatched to initiate a crime report.
       C. If a Suspect Device is Located:
          The security officer responding to or locating a suspect device will:
          1.     Not approach or touch the suspect device
          2.     Notify the Venue Security Leader who will notify the Main Operations
                 Center.
          3.     Cause all person within line of sight of the suspect device to move to a
                 secure position.
          4.     Request all individuals to shut off all portable radios and cellular phones
                 within 100 yards from a suspect device (Communications should be
                 performed using standard telephone lines only)




                                             25                            PUBLIC SAFETY
                                                                         OPERATIONS PLAN
COMPLAINTS
When an individual makes a complaint against a security officer, (whether the
complainant is an athlete, dignitary/Olympic family member, spectator or an SOWWG
security volunteer or staff member) the Venue Security Leader or the security officer will
conduct the initial interview with the involved parties. The VSL will conduct the
interview with support by a supervisor from the functional area that would have
organization interest in the issues.

The initial interview should bring resolve. The Venue Security Manager will prepare and
submit an Incident Report. When the initial interview does not bring resolution, the
following procedures will be followed:
       1. Complaints made by an athlete
       2. The security officer will contact the Venue Security Leader (VSL) and
            request the VSL and the Sports Coordinator. If the complaint is against the
            VSL, the GOC Public Safety Manager will be contacted to conduct the
            inquiry.
       3. The VSL will meet privately with the involved parties and if requested, the
            coach of the athlete. The VSL will direct the interview.
       4. The VSL will, during the interview, confer with the Sports Coordinator, and
            when present the athlete’s coach.
       5. Situation resolution will be the responsibility of the VSL.
       6. The VSL will prepare and submit an Incident Report, if it becomes necessary
            to report the incident, otherwise the VSL will report the resolution of the
            incident to the Security Operations Center, and note the incident on the
            activity log.
       7. Complaint made by an Honored Guest and/or Family Member
       8. The security officer will contact the VSL requesting the VSL and a manager
            from Honored Guest and/or Family Services. If the complaint is going against
            the VSL, the GOC Public Safety Manager will be contacted.
       9. The VSL will meet privately with all involved parties. The VSL will direct
            the interview.
       10. The VSL will, during the interview of the incident, confer with the Honored
            Guest/Family Services Manager.
       11. After conferring with all concerned parties, the VSL will resolve the issue.
       12. If the initial interview does not bring resolution, the VSL will contact the
            GOC Public Safety Manager who will resolve the issue. If the incident rises
            to the level of a reportable incident, the appropriate Security Supervisor will
            prepare an incident report; otherwise the issue will be noted on the activity
            log.
       13. Complaint made by a Spectator
       14. The security officer will contact the VSL and request the VSL meet him/her at
            the location of the complaint. If the complaint is against the VSL, the GOC
            Public Safety Manager will be contacted.
       15. The VSL will meet privately with the involved parties and direct the
            interview.


                                            26                           PUBLIC SAFETY
                                                                       OPERATIONS PLAN
       16. The VSL will confer with the GOC Public Safety Manager if necessary.
       17. Situation resolution will be the responsibility of the VSL.
       18. If the initial interview does not bring resolution, the GOC Public Safety
           Manager will resolve the issue. If the incident rises to the level of a reportable
           incident, the appropriate Security Supervisor will prepare an incident report;
           otherwise, the issue will be noted on the activity log.
       19. Complaints made by a SOWWG volunteer or Staff member:
       20. The security officer will contact the VSL requesting the VSL and a supervisor
           from the same functional area (Sports, Families, etc.) as the volunteer.
       21. The VSL will meet privately with the involved parties and direct the
           interview.
       22. The VSL will confer with the volunteer’s functional area Coordinator.
       23. Situation resolution will be the responsibility of the VSL.
       24. When an initial investigation does not bring resolution, the VSL will contact
           the GOC Public Safety Manager who will resolve the matter. If the incident
           rises to the level of a reportable incident, the appropriate security supervisor
           will fill out an incident report; otherwise, the incident will be noted on the
           daily activity log.
       25. Notes
       26. It is important to understand that all complaint should be resolved at the
           lowest possible level. SOWWG personnel exist to serve the athletes,
           participants and spectators and to facilitate an enjoyable experience of all.
           This means that anyone receiving a complaint should make every effort to
           resolve it immediately if it is within his or her ability.
       27. Determining when an issue rises to the level of documentation may be
           confusing. The following guidelines can be used to assist in making that
           determination.
       28. If there any doubt about whether or document or not, proceed with an incident
           report.
       29. If the issue in question is particularly sensitive, proceed with an incident
           report.
       30. If any party to the complaint strongly disagrees with the resolution, proceed
           with an incident report.
       31. If the problem was a political nature, proceed with an incident report.

       The supervisor resolving the issues must remember that documentation to the
       level of a report is a decision not to be arrived at lightly.        Simple
       misunderstandings can easily be noted in the daily log and passed on. More
       serious issues should be documented.

CRIMINAL INCIDENTS
I.      Purpose:
Establish the guidelines to be followed in the event of a criminal incident.



                                             27                            PUBLIC SAFETY
                                                                         OPERATIONS PLAN
II.     Policy:
Security is responsible for the prevention and detection of criminal activity at venues and
functional areas. However, Security responses will be limited to high visibility presence
(deterrence), observation and reporting to the local law enforcement authority.
III.    Procedure:
In the event of a criminal complaint and/or criminal incident, the following procedures
will be followed:
     A. Security Officer will:
        1.Determine the nature of the compliant, and request law enforcement if needed.
        2. Obtain a brief description and direction of travel of the suspect(s).
        3. Maintain observation of possible suspect(s) when a crime is committed in a
            security officer’s presence. Do nothing to jeopardize your personal safety.
        4. Seek voluntary compliance if confronted by suspect(s) until arrival of law
            enforcement officer.
        5. Notify the Venue Security Leader.
        6. Remain with the victim or witness until the arrival of a law enforcement
            officer. Report everything pertinent to the law enforcement officer and the
            VSL.
        7. Assist law enforcement in securing the scene or establishing a perimeter.
            Remain outside any established crime scene once that perimeter has been
            defined.
        8. Prepare and submit an Incident Report.
     B. Venue Security Leader will:
            1. Respond to the scene. Verify law enforcement has been contacted, if
            necessary. Insure a medical responder has been contacted if an injury has
            occurred.
            2. Obtain briefing on the incident. Make necessary adjustments to security
            staffing to adequately deal with the incident.
            3. Assist law enforcement as directed.
1.      Brief the Venue Coordinator.
2.      Attempt to obtain a copy of the police incident report or case number.
3.      Prepare an incident report for the Security Operations Center.


CROWD MANAGEMENT/CONTROL
I.      Purpose:
Establish a guideline to be followed in the event crowd behavior becomes a threat to the
public’s safety or security at a venue.
II.   Policy:
“Crowd management” at a venue is the responsibility of the Venue Security Leader.
“Crowd control” at a venue will be the responsibility of Law Enforcement.
III.   Procedures:
When the even and crowd behavior proceed as intended, security’s role will be limited to
deterrence through visibility and patrol. If the event or the crowds’ behavior does not
proceed as intended by SOWWG and/or the threat of danger is imminent, law


                                            28                           PUBLIC SAFETY
                                                                       OPERATIONS PLAN
enforcement will assume primary responsibility for all crowd control measures with
assistance from SOWWG Security personnel.
   A. Security, when confronted with a “crowd control” situation, will follow the
      procedures listed below:
      1. Notify and request a VSL to report to the location.
      2. Immediately contact the law enforcement officer on site for intervention.
      3. If the situation dictates, request additional security personnel until law
         enforcement arrives at the location.
   B. The Venue Security Leader will:
      1. Determine the nature of the incident and assist the security office(s) to
         maintain order until law enforcement arrives.
      2. Turn over the incident to the arriving law enforcement officer.
      3. Assist law enforcement when requested and as appropriate.
      4. Insure that proper reports and documentation are filed.




                                        29                         PUBLIC SAFETY
                                                                 OPERATIONS PLAN
DEFECTION/POLITICAL ASYLUM
I.      Purpose:
To establish guidelines for security in the event a foreign national makes a request to
defect and/or seek political asylum in the United States.
II.    Policy:
Requests to defect and/or seek political asylum are highly sensitive issues. Therefore, the
potential exists that someone may attempt to use coercion to inhibit the exercise of choice
or may attempt to involuntarily repatriate another against his/her free will. SOWWG
Security will refer incidents of this nature to the appropriate law enforcement agency.
III.    Procedures:
Security, when confronted by a foreign national making known his/her desire to defect
and/or to seek political asylum, will comply with the following procedures:
   A. The SOWWG Security Officer will
      1. Immediately escort that person to a law enforcement officer, if visible.
      2. Immediately escort that person to an area where public interaction is limited,
         if a law enforcement officer is not visible.
      3. Not discuss with the foreign national his/her general or personal background
         or the circumstances surrounding the basis for defection and/or political
         asylum. The Security Officer will exercise all reasonable and appropriate
         measures to ensure the foreign national is protected from other foreign
         nationals, interference, harassment, forceful repatriation, media influence, etc.
   A. The Venue Security Leader will:
      1. Verify the defection and/or political asylum request of the foreign national.
      2. Verify law enforcement and language specialists have been requested.
      3. Assist the law enforcement officer when requested and as appropriate. Assure
         the following organizations are immediately contacted and given the relevant
         information concerning the defection/political asylum request:
      4. Prepare an incident report. A report will be made whether or not the foreign
         national continues the defection/political asylum process with law
         enforcement and/or Immigration and Naturalization Service.




                                            30                           PUBLIC SAFETY
                                                                       OPERATIONS PLAN
DEMONSTRATIONS/CIVIL DISTURBANCES
I.      Purpose:
Establish the guidelines for SOWWG Security in the event of a demonstration or a civil
disturbance at a venue site.
II.    Policy:
Demonstrations are not permitted on the licensed premises of any SOWWG facility or
event. Any demonstration on SOWWG property will be considered an act of trespass.
The response to a demonstration or a civil disturbance on a venue site is the responsibility
of the SOWWG Venue Security Leader.
The management of a demonstration or a civil disturbance off a venue site is the
responsibility of the law enforcement agency having jurisdiction at the venue.
III.    Procedures:
If a demonstration or civil disturbance occurs inside the venue facility:
     A. The SOWWG Security Officer will notify the VSL immediately of the
        demonstration
     B The Venue Security Leader will:
        1. Respond to and assess the situation. The VSL, with concurrence of the Venue
           Coordinator, will determine if the demonstration is in violation of SOWWG
           policy.
        2. If a violation of a policy is identified, the VSL will request all individuals to
           discontinue the demonstration at the facility site or activity.
        3. If the demonstrators fail to comply, the VSL will notify the individuals that
           they are trespassing and contact law enforcement immediately.
        4. The VSL will complete an incident report and immediately notify the Security
           Operations Center.

DIGNITARY PROTECTION
I.      Purpose:
Establish the guidelines to be followed to ensure maximum coordination between
dignitary protective details and SOWWG security at specific venue sites.
II.     Policy:
Security, in coordination with law enforcement, will provide liaison or other assistance as
required by protective details. The type of assistance required for a dignitary protective
detail will vary due to the size, threat and law enforcement agency requirements involved
in providing the protection.

III.   Procedures:
A.     Dignitary protective units should coordinate with the law enforcement officer and
       Venue Security Leader prior to arrival at a venue. Notifications of a dignitary
       unit arrival as a specific venue can occur by radio, telephone, and fax or through
       an advance team. The lead law enforcement agency providing protection will
       attempt to notify the venue as far in advance as possible, however, due to the


                                            31                            PUBLIC SAFETY
                                                                        OPERATIONS PLAN
     dynamics of dignitary protection, the VSL must be prepared to deal with the
     unexpected arrival of a dignitary protective detail.
B.   Venue security will not directly support (i.e. provide an escort) to a dignitary
     protective detail.
C.   If requested, security will facilitate the ingress and egress of a dignitary protective
     detail at a venue site, and develop a coordinated site-specific plan for the entry
     and exit of dignitaries and their protective details.
D.   Consideration must be given to where to stage a dignitary protective detail
     motorcade. The size of the motorcade will also depend on the protectee and will
     vary in size. Multiple protective details at a particular venue will obviously
     impact greatly on available parking space.
E.   No private security or foreign police officer, even a protective role, will be
     allowed to enter a venue site armed. The only exception will be agents
     collaterally sponsored or under the auspices of a federal or local law enforcement
     agency. The Security Operations Center should be notified prior to foreign police
     officers or foreign security units entering a venue site under the auspices of a
     domestic law enforcement agency.




                                           32                             PUBLIC SAFETY
                                                                        OPERATIONS PLAN
DIPLOMATIC PRIVILEGES AND IMMUNITY

I.      Purpose:
Establish the guidelines for Security in the event a diplomat, consul and/or foreign
official guest claims diplomatic privileges and immunity from compliance with local,
state or federal laws.
II.    Policy:
There is a possibility that during the course of their duties SOWWG security officers will
come in contact with diplomatic and consular officials of foreign countries and other
persons who may claim diplomatic privileges and immunity. When a person asserts, or is
known to be entitled to diplomatic or consular immunity, that person will be treated with
the courtesy and the respect that befits their distinguished position.
III.   Procedures:
Security, when confronted by a foreign national asserting diplomatic privileges and
immunity, will do the following:
A.    The security officer will
      1. Contact the VSL immediately.
      2. Request the person to remain until the VSL arrives.
      3. Remain with or maintain visual surveillance of the person until assistance
         arrives.
   B. The VSL will
1.       Contact law enforcement and turn over the incident to the law enforcement
         officer for action.
2.       Prepare an incident report and notify the Security Operations Center
         immediately.

DISORDERLY CONDUCT/TRESPASSING
I.      Purpose:
Establish the guidelines for SOWWG Security to handle disorderly conduct and trespass
disturbances.
II.    Policy:
Security officers will, in the course of their duties, observe people being involved in
emotionally charged circumstances. In the vast majority of situation, the mere presence
of security (or law enforcement) will stop the disturbance or trespass. It is the policy and
goal of Security that all disorderly conduct be resolved by appealing to the intellect and
reasoning of the involved parties.
III.   Procedures:
Should a security officer observe a disturbance caused by the disorderly conduct of
another, the following actions should be taken:




                                            33                            PUBLIC SAFETY
                                                                        OPERATIONS PLAN
       A.     The SOWWG security officer will
       1. Restore order and in a calm, firm non-confrontational manner. At no time
          will SOWWG security lay hands on or attempt to physically restrain any
          individual. (Refer to Use of Force Policy).
       2. When possible and practical, invite the person(s) to a less populated area to
          discuss any issues they have, offering assistance if possible.
       3. Leave the area once resolution occurs, and from a distant vantage point,
          observe the situation from time to time to prevent re-occurrence.
       4. Issue a verbal warning to the person to cease the disorderly conduct when
          resolution is not successful. The warning should be given in a calm, firm and
          non-confrontational manner. A VSL and law enforcement should be
          requested at that time.
       5. Brief and turn over the incident for disposition to the law enforcement officer.
       6. Assist the VSL and law enforcement officer when requested and as
          appropriate
       B.     The VSL will:
       1. Meet with the security officer and disorderly participants and review the facts
          of the disturbance.
       2. Seek and encourage compliance with proper conduct.
       3. If compliance occurs, leave the immediate area, remaining nearby to assure
          compliance continues. Advise law enforcement of the situation
       4. If compliance does not occur, wait for law enforcement, brief and turn over
          the incident to law enforcement for disposition.
       5. Assist the law enforcement officer when requested and as appropriate.
       6. Issue a criminal trespass warning to the person in the presence of the law
          enforcement officer, if necessary.
       7. Prepare an incident report.

Uniform Trespass Statement:
Please use the following language when instructing a person to leave and not return to a
GOC facility.

“Under Alaska statute, as an authorized Representative of the 2001 Special
Olympics World Pre-Games, Games Organizing Committee, I am requiring you to
leave these premises immediately. You are not to return for any reason. If you
return, charges will be sought against you for the crime of trespassing.”

Alaska Statute 11.46.330 (a) Criminal Trespass in the second degree.
B Misdemeanor

A person commits the offense of Criminal Trespass in the Second Degree if, without
authorization, he enters or remains on the premises of another:

(1)    After he has been notified not to enter or remain there by the owner, by a person
       in charge of the premises, by a lawful occupant, or by another authorized person:
       or


                                           34                            PUBLIC SAFETY
                                                                       OPERATIONS PLAN
(2)       That are posted, in a manner reasonably likely to come to the attention of
          intruders, with notice not to enter the premises.


EMERGENCY EVACUATIONS
I.      Purpose:
Establish the guidelines to conduct a full or partial emergency evacuation of a
venue/activity or functional area.
II.   Policy:
The Venue Emergency Response Team will be responsible for the development of any
Emergency-Evacuation procedures that are venue specific.
III.   Procedures:
The development of venue emergency evacuation procedures should reflect the following
considerations:
       A. Adaptation of existing evacuation procedures of the facility
       B. Areas of refuge within the facility or adjacent structures
       C. The facility’s paths of egress including normal exits, emergency exits and
          escalator/elevator controls.
       D. Approximate attendance and type of function(s) taking place.
       E. Emergency response routes.
       F. Mobilization of facility staff.
       G. Utilization of public address systems.
       H. The type and location of the emergency condition.
          Asset protection in the event of an evacuation.
          1. The most probable conditions requiring emergency evacuation are anticipated
             to be fire, bomb threat, hazardous material incident, criminal incidents and
             weather emergencies.
          2. The decision to evacuate all or part of a venue rests with the Venue
             Coordinator in consultation with the Venue Security Leader. Additional
             information will be provided in the form of a venue specific emergency action
             plan.

            HAZARDOUS MATERIALS INCIDENT
I.      Purpose:
Any accident or spill involving hazardous materials has the potential to become a
disaster. It is important to understand SOWWG Security responsibilities at the scene of
such an incident. This document establishes guidelines to be followed in the event of a
suspected hazardous material incident. A quick-help guide is provided at the end of this
policy.
II.    Policy:
SOWWG will refer any potential hazardous material incident to local emergency
services.
III.      Procedures:
       A. The first responding officer(s) should

                                              35                         PUBLIC SAFETY
                                                                       OPERATIONS PLAN
      1. Advise the VSL of a possible hazardous material spill
      2. Not touch, walk through, drive through or in any other way come in contact
         with any suspected hazardous material.
      3. Establish and secure a perimeter. DO NOT APPROACH THE SPILL
         UNPROTECTED.
      4. Remain unwind. Evacuate downwind 150 initially; further if wind is strong.
      5. Allow no entry into the possible spill area.
   B. The Venue Security Leader will:
      1. Respond to scene and assist in directing activities.
      2. Request fire department and law enforcement support.
      3. Assist emergency response personnel as appropriate.
      4. Brief the Venue Coordinator.
      5. Notify the Security Operations Center immediately and complete an incident
         report.

Quick Help Guide to Hazardous Materials

Identifiers
Hazardous Material Identifiers – listed below are the four basic color codes used in
identifying and labeling hazardous materials:
        Orange – Explosive and blasting agents
        Red – Flammable and combustible materials (liquids, solids, gases)
        White – Poisons and corrosive materials (acids, chlorine gases, etc.)
        Blue – Material reacts violently with water, producing flammable or explosive
        hazards, corrosive liquids, etc.

       Precautions:
Follow these basic precautions when dealing with potential HazMat spills:
       Do not drive or walk through the contaminated area.
       Do no eat, drink or smoke near the scene.
       Do no use flares or other flammable or flame-producing devices.
       Do not touch any material or container involved in the incident.
       Do avoid any cloud, vapor, liquor, dust or any other spill byproduct.
       Do barricade the area to prevent inadvertent contamination.
       Do stay upwind of the scene.

Skin irritation, sore throat, dizziness or skin discoloration is symptomatic of chemical
poisoning. If you experience any of these symptoms, leave the area immediately, notify
your supervisor and seek emergency medical aid.

       Evacuations:
Contamination emergencies require unique evacuation procedures. If evacuation is
necessary, the following information should be considered.
       No unprotected personnel may enter the inner perimeter (the inner perimeter
       surrounds the contaminated area and is a closed area).
       Evacuate the population inside the perimeter by the following means:


                                            36                           PUBLIC SAFETY
                                                                       OPERATIONS PLAN
               Firefighters with protective equipment
               Public address equipment used from outside the contaminated area.
       Precautionary evacuation is accomplished from the inner perimeter outward to the
       outer perimeter.
       Determine interpreter needs and make appropriate requests.
       If rescue or first aid is necessary, be aware that you may become contaminated
       and will need to be decontaminated.


INVESTIGATIONS
I.      Purpose:
Establish the assigned responsibilities for the investigation of incidents determined to
require investigative attention and documentation.
I.      Policy:
It is the policy of SOWWG security to conduct investigations on selected reported
incidents occurring during the 2000 Games.
II.     Procedures:
Investigation of an incident may be conducted on the property and venues of the 2000
Games. Below is a listing of situations/incidents that would be investigated.
The SOWWG Venue Security Leader will conduct investigations and file reports on the
following incidents.
   1. Violations of house rules including ticketing and seating.
   2. Preliminary investigations including but not limited to disorderly conduct,
       assaults, injuries and trespasses, damage, theft and lost/missing property and
       complaints from or information provided by another.
   3. Any occurrence when a security officer uses force or is assaulted.
   4. Damage, theft or loss of SOWSG property
   5. Personnel matters including on-site illness and injury.
   6. Complaints made by an athlete.
   7. Complaints made by a spectator against an SOWSG security officer.
   8. Complaints made by an SOWSG volunteer or staff member against an SOWSG
       security officer or supervisor.
   9. Complaints made a Dignitary, Olympic Family Member or other similarly ranked
       person.
   10. Issues and occurrences wherein a special managerial interest lies.




                                           37                          PUBLIC SAFETY
                                                                     OPERATIONS PLAN
LANGUAGE SERVICES SUPPORT
I.      Purpose:
Establish guidelines to be followed if language services support is needed by Security in
performance of its operations.
II.     Policy:
Language Services will establish language support services in selected venues to support
language interpretation needs of security in performance of its operations. An interpreter
will be used in situations involving Olympic Family, Athletes, Staff and Guests/Visitors
when any language other than English is used. This will facilitate the flow of
communications and prevent misunderstandings by either party.
III.   Procedures:
Whenever language service support is needed, the following procedures are to be
followed:
       A. The Security officer will notify the VSL of the situation requiring a language
       interpreter.
       B. The VSL will coordinate requests to the Language Services Manager.
           The Language Services Manager should send the interpreter to the location as
           requested by the VSL. If the interpreter is needed at a different location, the VSL
           will convey the interpreter to the location and remain until the situation is
           resolved.

LOST AND FOUND PROPERTY
I.      Purpose:
Establish procedures for receiving, handling, securing and releasing property lost or
found during the 2000 Special Olympics World Pre-Games Event.
II.    Policy:
All found property should be initially turned over to Venue Security. Venue Security
will maintain the property until the end of the venue activities. At that time, all found
property will be turned over to the local law enforcement authority for
safekeeping/disposition.
Persons in receipt of found property will be responsible for keeping property in the
condition as received, maintaining a chain of custody and the releasing/disposition of
found property.
Lost items will require an internal incident report to be filed documenting all pertinent
information including ultimate disposition of the property.
Persons filing an incident report should be directed to complete a police report with the
local law enforcement agency.
Security is not responsible for storing found property for prolonged periods of time.
III.      Procedures:
A.        Lost items found by or turned over to security personnel.


                                               38                           PUBLIC SAFETY
                                                                          OPERATIONS PLAN
      1. Items found by or turned over to Security will be stored in a secure location.
          Information pertaining to the items will be recorded.
      2. At the end of venue activity, found items will be turned over to local law
          enforcement.
      2. In incidences where found property is considered to be of significant value,
          Security may provide such found property immediately to the on-site local
          law enforcement officer.
   B.     Lost items turned over to law enforcement personnel.
      1. Law enforcement personnel will be given custody of found property at the end
          of the venue activities.
      2. Law enforcement personnel may be given custody of found property
          immediately if it appears that the found property is of significant value.
      3. Law enforcement personnel will accept and safeguard found items until
          claimed by the legitimate owner.
      4. Law enforcement will transport found property to the central holding area as
          assigned by the local law enforcement agency.
      5. Found items will remain at the holding area of local law enforcement agency
          and individuals attempting to reclaim lost items should be directed to that
          location.
C.    Items for Release
      1. Items that are in the possession of Security and have been identified as being
          the property of a person reporting its loss will be released to that person.
      2. The identification of the item should be confirmed as should the identity of
          the person receiving the item.
      3. A signature of the rightful owner must be obtained by Security prior to
          release.

LOST JUVENILE REPORTED
I.       Purpose:
Establish guidelines that will assist Security and Law Enforcement in dealing with
persons who may become lost, missing or separated from a parent or guardian.
II.     Policy:
SOWWG security will make a concerted effort to reunite any lost/missing individuals to
their parties. SOWWG security will notify law enforcement until failure to reunite
lost/missing parties.
III.    Procedures:
In the event a juvenile is reported lost or separated from their parents and/or guardians,
the following procedures will be followed:
A.     The assigned venue security personnel will obtain a complete description of the
       juvenile including
       1. Name and age
       2. Nationality/race
       3. Physical description – height, weight, hair color, eye color, clothing
           description
       4. Language spoken

                                           39                            PUBLIC SAFETY
                                                                       OPERATIONS PLAN
     5. Medical condition or concerns
     6. Place or location last seen
     7. Time report missing.
B.   The assigned venue security personnel will obtain the following additional
     information:
     1 Names of the parents/guardians
     2. Address
     3. Phone number(s) where the parents/guardians are living or visiting and how
          they might best be contacted.
C.   Have the parents/guardians remain available to those conducting the search.
D.   As soon as practical, the VSL will provide the physical description of the reported
     lost juvenile to all on-site security personnel and law enforcement,
E.   The VSL will notify Information Services of the reported lost juvenile.
F.   At the discretion of the Venue Coordinator, a lost juvenile      announcement may
     be made over any available public address systems.
G.   Security and law enforcement will organize a coordinate search using available
     personnel and resources.
H.   When the lost juvenile is located, the venue communications center will
     immediately announce the information to all personnel.
I.   If the report lost juvenile is not located within a reasonable and prudent period of
     time, the VSL will notify law enforcement who will assume the responsibility for
     continuing the investigation.
J.   The VSL will notify the Security Operations Center immediately and complete an
     incident report.




                                          40                           PUBLIC SAFETY
                                                                     OPERATIONS PLAN
FOUND JUVENILE
I.      Purpose:
Establish guidelines that will assist security and law enforcement in dealing with persons
who may become lost, missing or separated from a parent or guardian.
II.     Policy:
SOWWG security will make a concerted effort to reunite any lost/missing individuals to
their parties. SOWWG security will notify law enforcement upon failure to reunite
lost/missing parties.
III.    Procedures:
In the event a juvenile is found, the following procedures will be followed:
     A A security officer will remain with the child for a reasonable period of time in a
       highly visible location near to where the child was first discovered. This provides
       the parents/guardians an opportunity to locate the juvenile.
B.     While waiting with the juvenile, the security officer should notify the VSL of the
       situation, in the event the parents/guardians arrive at the Information Services
       Counter.
C.     The VSL will decide whether the officer finding the juvenile will remain with the
       juvenile or another officer will be sent to assume responsibility. This may be
       necessary of the original officer is assigned to a fixed post.
D.     An interview of the child should be completed to ascertain any pertinent
       information available that may assist in reuniting the child with the
       parents/guardians. The following information, if possible, should be obtained for
       circulation and if need be, the submission of a formal report at a later time.
       1. Juvenile’s name and age
       2. Juvenile’s nationality/race
       3. Juvenile’s physical description
       4. Parent’s names
       5. Description of parents
       6. Any medical conditions the juvenile might have
       7. Location found
       8. Time found
       9. Who found the juvenile
B.     The VSL will be advised of all the pertinent information available. The VSL will
       transmit or disseminate the name and/or description of the child as well as the
       name of the parents to all venue personnel. This should include the location
       where the juvenile was found and where the juvenile might be recovered.
C.     At the discretion of the Venue Coordinator, a found juvenile announcement may
       be made over any available public address systems.
D.     Law enforcement should be requested to the location of the found juvenile.
E.     Only law enforcement should be permitted to move the child from any location.
       After a reasonable period of time has elapsed, the law enforcement officer should
       take the child to a private and secure location.
F.     The VSL will complete an incident report and notify the Security Operations
       Center immediately.

                                            41                            PUBLIC SAFETY
                                                                        OPERATIONS PLAN
MISSING ADULT
I.      Purpose:
Establish guidelines that will assist Security and Law Enforcement in dealing with
persons who may become lost, missing or separated from a parent or guardian.
II.    Policy:
SOWWG security will make a concerted effort to reunite any lost/missing individuals to
their parties. SOWWG security will notify law enforcement upon failure to reunite
lost/missing parties.
III.    Procedures:
In the event security personnel are notified of a missing adult, the following procedures
will be followed:
A.     Check with the Venue Security Leader and Information Services to determine if
       the missing person has been located.
B.     If the missing person has not been located, obtain the following information:
       1. Name of people reporting and where they can be located.
       2. Name and age of the lost/missing person.
       3. Nationality/race.
       4. Physical description – height, weight, hair and eye color, clothing
       5. Language spoken
       6. Medical concerns.
       7. Place or location where subject was last seen.
       8. Time the person was noticed missing.
A.     Advise the people reporting to check back periodically with the Information
       Services Center to see if the person has been located.
B.     If the missing adult is not located within a reasonable and prudent period of time,
       the VSL will notify law enforcement who will assume the responsibility for
       continuing the investigation.
C.     The VSL will complete an incident report and notify the Security Operations
       Center immediately.




                                           42                           PUBLIC SAFETY
                                                                      OPERATIONS PLAN
FOUND ADULT
I.      Purpose:
Establish guidelines that will assist Security and Law Enforcement in dealing with
persons who may become lost, missing or separated from a parent or guardian.
II.     Policy:
SOWWG security will make a concerted effort to reunite any lost/missing individuals to
their parties. SOWWG security will notify Law Enforcement upon failure to reunite
lost/missing parties.
III.    Procedures:
In the event security personnel are approached by a lost adult they should render
assistance to the adult(s) in the following manner:
A.     In a courteous and friendly manner, provide direction or information as required.
B.     If the person is disoriented, mentally or physically disabled, escort the adult or
       arrange to have them escorted to the Information Services Center.
C.     If the found adult is not reunited with their party within a reasonable and prudent
       period of time, the VSL will notify law enforcement who will assume the
       responsibility for continuing the investigation.
D.     The VSL will complete an incident report and notify the Security Operations
       Center immediately.


MEDICAL EMERGENCIES
I.      Purpose:
Establish guidelines for response to an injury/illness.
II. Policy:
SOWWG security will assist SOWWG Medical personnel assigned to the venue.
SOWWGA Medical personnel will respond to all medical incidents that occur at a
SOWWGA Venue.
II.    Procedures:
A.     Minor injury/illness:
       1.    Depending upon population, direct the injured/ill person to either the
          safety first aid station or medical field station.
       2. If necessary, SOWWG security can assist in the escort.
          If assigned to a fixed post, the security officer should request assistance
          from the VSL.
       3. Complete an incident report, if necessary.

A.     Major injury/illness
       1. Request for medical responder
       2. Notify the VSL
       3. Provide crowd management
       4. Assist Medical personnel at the scene as appropriate.
       5. Complete an incident report.

                                             43                         PUBLIC SAFETY
                                                                      OPERATIONS PLAN
PERSONNEL CONDUCT
I.      Purpose:
Establish the conduct guidelines for SOWWG Security Personnel
II.    Policy:
SOWWG security personnel must adhere to the venue rules of conduct in order to
provide a safe and secure environment during the games.
III.   Procedures:
The following venue rules of conduct will be followed by SOWWG security personnel:
   A.       Accreditation badges must be worn above the waist, in front, open to view.
   B.       No security personnel will be allowed to park a personal vehicle within a
        venue site without authorization from the Venue Coordinator.
   C.       Venue command post telephones will be dedicated exclusively for public
        safety/security business use and cases of an extreme emergency.
   D.       Security personnel are not permitted to leave their post unless they have been
        properly relieved.
   E.       All issued security equipment must be accounted for prior to security
        personnel being relieved of their shift assignment.
   F.       Pin trading at a venue by security personnel while wearing their official
        security attire is discourage.
   G.       The use of personal cameras and camcorders at a venue by security personnel
        while wearing their official security attire is discouraged.
   H.       All security personnel will adhere to the established dress code and volunteer
        guidelines as identified in the general orientation.




                                            44                           PUBLIC SAFETY
                                                                       OPERATIONS PLAN
PRESS RELATIONS/MEDIA
I.      Purpose:
Establish the guidelines to be followed by SOWWG security in responding to media
inquiring concerning newsworthy events or incidents occurring at the 2000 Special
Olympics World Winter Pre-Games.
II.     Policy:
     A. All media inquiries and requests for interviews should be referred to the 2000
        Special Olympics World Pre-Games Director of Media Relations.
     B. SOWWG Security personnel are not authorized to speak in an official manner
        with the media.
III.    Procedures:
     A.     Upon notification of a media inquiry, SOWWG security personnel will notify
        the Venue Security Leader.
     The VSL will refer the individual making the media inquiry to the Venue Media
     Manager or Director of Media Relations.

PROHIBITED ITEMS
I.      Purpose:
Establish the guidelines restricting the access of prohibited items into a venue or event.
II.    Policy:
SOWWG access control personnel will not allow any items to be brought into the Games
venues as identified on the GOC adopted prohibited items list.
SOWWG Security personnel will not receive nor take possession of any prohibited item.
III.     Procedures:
All bags or containers are subject to examination by SOWWG security prior to entry to
the site.
      A. Persons with prohibited items identified outside of the venue:
         1. Will be informed that they are in possession of a prohibited item and asked to
            properly dispose of the item or return it to their vehicle.
         2. Will be denied access to the venue, if individual fails to comply.
      B. Persons found with prohibited items identified inside the venue:
                1.         SOWWG Security personnel will request the individual to
                    dispose of, or leave the venue with the prohibited item.
                2.         If the individual refuses to yield the prohibited item or leave
                    the venue, a Venue Security Leader will be requested to respond to the
                    scene. The VSL will repeat the request and if the violator still refuses,
                    law enforcement assistance will be requested.
                3.         In the presence of law enforcement, the subject should again be
                    asked to leave the venue. Any failure to comply is an offense under
                    Criminal Trespass law. At this stage, the subject can be arrested by
                    law enforcement or escorted from the venue.
      B.    If the prohibited item is unlawfully possessed, the VSL will immediately
            notify law enforcement for disposition.

                                              45                           PUBLIC SAFETY
                                                                         OPERATIONS PLAN
       C.      An incident report will be completed and provided to the Security Operations
            Center.

SANITIZATION
I.     Purpose:
To develop a process that ensures the detection of dangerous devices or other prohibited
items and to prohibit the entry of said devices and items into protected areas.
II.    Policy:
Where applicable, venues will be inspected prior to athlete’s arrival with all suspicious
vehicles, packages and other materials being inspected prior to entry. Inspections will be
documented only as necessary during the games as identified by law enforcement or the
GOC Public Safety Manager.
III.        Procedures:
       A.     Where applicable, venues may be thoroughly inspected by the coordinated
          efforts of SOWWG security, functional area employees, Department of Defense
          personnel and appropriate law enforcement personnel.
       B.     Random sanitizing may be conducted at each venue as specific conditions
          require this process.
       C.     Functional area personnel controlling specific areas inside the venue to be
          sanitized will be utilized to visually inspect their work areas to ensure the absence
          of unfamiliar or suspicious items.
       D.     SOWWG security and law enforcement personnel will be available to provide
          technical assistance as required.

SUSPICIOUS PERSONS/PACKAGES
I.      Purpose:
Establish the guidelines for SOWWG security to handle and document contacts with
persons/packages involved in circumstances with appear to be suspicious in nature.
II.    Policy:
An SOWWG security officer may observe, inquire or cause to be investigated
persons/packages involved in suspicious activity. Each incident will be reported to the
Venue Security Leader.
III.    Procedures:
When a security officer observes a suspicious person/package, the following procedures
will be followed:
       A.      The SOWWG security officer will:
            1.        Immediately notify the Venue Security Leader of the suspicious
               incident.
            2.        Maintain surveillance of the person/package or area involved to
               determine what, if any prohibited or illegal activity is occurring.
            3.        Make reasonable inquiries of the circumstances surrounding the
               incident.
            4.        Provide a description to the VSL should the suspicious person/package
               be removed from the area.

                                                46                           PUBLIC SAFETY
                                                                           OPERATIONS PLAN
        5.              Turn over the incident to the VSL or law enforcement officer upon
             arrival.
        6.              Assist as appropriate.

   B.        The Venue Security Leader will:
                1.         Make reasonable inquiries of the circumstances surrounding
                   the incident.
                2.         Notify law enforcement of the circumstances if no credible
                   explanation exists.
                3.         Assist as appropriate, if law enforcement determines that
                   further action is necessary.
                4.         Prepare an incident report.

USE OF FORCE
I.      Purpose:
Establish the guidelines on the use of force for SOWWG security.
II. Policy:
The Games Organizing Committee of the 2000 Special Olympics World Pre- Games
prohibits the use of force by all personnel in the performance of their duties.
III.   Procedures:
Should an SOWWG security officer become involved in an incident where there is an
imminent threat of a physical confrontation, he/she should make every effort to retreat
from the situation and request immediate law enforcement intervention.
All individuals have a personal right to self-protection. This right is not granted
procedurally by SOWWG but is one that has foundation in common law.
Should an incident occur that requires one to physically protect themselves, statutory and
common law concerning rights of self-protection apply.




                                                 47                      PUBLIC SAFETY
                                                                       OPERATIONS PLAN
VENUE POST ORDERS
I.      Purpose:
Establish the guidelines for Post Orders.
II.    Policy:
A written post order will be provided for every security post assigned to SOWWG
supported facilities. Venue Security Leaders are responsible for creating written specific
post orders for their venue.
III.      Procedures>
       A.     The VSL must familiarize themselves with their respective venue with
          consideration to the operations of each functional area.
       B.     The VSL must identify all security posts necessary for the operation of their
          venue.
       C.     The VSL must create and document the specific requirements for each
          individual post.
          Post orders will be identified by number and provided to all security officers
          assigned to that post.
          Venue post orders should include:
          1.         Location of post
          2.         Numeric identifier of post
          3.         General functions
          4.         Radio assignments (if available)
          5.         Communication procedures
          6.         Supervisory contact
          7.         Access control guidelines
          8.         Equipment needs
          9.         Special orders of the day




                                              48                          PUBLIC SAFETY
                                                                        OPERATIONS PLAN

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:5
posted:8/17/2011
language:
pages:48