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					SOUTH STAFFORDSHIRE COUNCIL




 ENVIRONMENTAL SERVICES


       SERVICE PLAN


        2008/2009
  Environmental Services Portfolio Service Plan 2008/2009


                      Executive Summary 2008/2009

1.0      Introduction

Portfolio Details

Portfolio Holder               Councillor Mrs Joan Williams FRSA

Director                       Mr D Stockton BA (Hons) Dip Mgmt (Open) MInstLM



1.1      Description of the Service

         The Portfolio comprises of the following service areas:

            Engineering Services
            Environmental Health (General) Services
            Architectural and Landscape Services

         A summary of the functions of each of these services follows.

      Architectural and Landscape Services

      The service units within the Architectural and Landscape Service area are
      responsible for the following functions:

            Landscape Planning
                 Implementation of Landscape Policy
                 Environmental Improvements
                 Conservation Areas
                 Dangerous Trees
                 Countryside Management (shared responsibility with Landscape
                   Management)
                 Open Space Adoption (shared responsibility with Landscape
                   Management)
            Landscape Management
                 Grounds Maintenance
                 Memorial Safety Testing
                 The maintenance of the Council Office grounds
            Architectural and Facilities Management
                 Corporate Property Officer
                 Building services management responsibilities including the
                   review of service contracts
                 Maintenance, repair and improvements to the Council Offices
                 The checking of electrical equipment
                 Planning CDM Coordinator
                 The building services management, architectural advice and
                   contract supervision required for capital works associated with
                   the Council Offices
                 Caretaking, security and cleaning of the Council Offices

      Further details on these functions are listed below:
       Implementation of Landscape Policy
         Implementation of Landscape Policy, included in the development plan for
         the District which seeks to enhance and conserve the distinctive landscape



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Environmental Services Portfolio Service Plan 2008/2009

    character of South Staffordshire and the settings of its villages. This
    includes the Council‟s commitment to a district wide Free Tree Scheme,
    Tree Wardens, arboricultural advice, biodiversity initiatives, protection of
    and seeking to restore South Staffordshire‟s Historic Parklands and
    support of Staffordshire Gardens and Parks Trust.
   Environmental Improvements
    The environmental improvements are implemented within village centres
    and conservation areas following local plan policy. Larger schemes are
    normally carried out through local partnerships and are included within the
    Council‟s Capital programme. Financial and technical support is also
    provided for environmental schemes initiated by community groups.

    Schemes currently included in the Capital Programme include:

          Barnfield Sandbeds, Brewood
          High Street, Kinver
          Brickbridge Lane, Wombourne

    Other scheme currently under investigation following requests from Parish
    Councils and Staffordshire County Council include:

          Crown Bridge, Penkridge

   Conservation Areas
    Council policy is to protect and enhance existing conservation areas and to
    protect other important historic spaces and groups of buildings through
    the designation of new conservation areas. The service unit is responsible
    for the landscape input into this process.

   Open Space Adoption
    Under the requirements of the Local Plan developers are required to
    provide open space within residential development. Adoption of such areas
    is subject to Section 106 agreements. Once adopted the space is managed
    and maintained as part of the grounds maintenance contract.

    In accordance with the provision of PPG 17 the Council is in the process of
    carrying out an Open Space Audit and Playing Pitch Strategy that will be
    used to inform its Open space strategy. This strategy will set out the vision
    for the future use, form and character of open spaces. It will identify the
    goals it wants to achieve, plus the resources, methods and time needed to
    meet these goals. The Open space strategy will be adopted as
    Supplementary Planning Guidance and become part of the umbrella of the
    Local Development Framework.

   Grounds Maintenance
    The grounds maintenance service is the management of open spaces and
    landscape that are largely the responsibility of the Council, including the
    Council Office grounds. This includes the maintenance of grass, shrubs,
    trees, woodlands, paths, watersides, associated hard surfacing and
    structures.

    Work is also carried out on behalf of Staffordshire County Council, parish
    councils and a limited number of other clients.

   Tree Management System




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Environmental Services Portfolio Service Plan 2008/2009

    Many of the open spaces managed by the Council contain mature trees.
    Mindful of its responsibilities for the health and safety of the public and its
    employees and contractors, the Council is taking steps to survey the
    mature trees on a regular basis following best practice. Remedial work to
    trees will be carried out as necessary.

    The Capital Programme includes the establishment of a tree management
    database following a preceding survey of trees on all Council owned sites.

   Maintenance of Closed Churchyards
    The responsibility for the churchyard of St Benedict Biscop, Wombourne
    was transferred to the Council under the provisions of Section 215 of the
    1972 Local Government Act. The Council has a duty of care to the users of
    the churchyard. The Council is responsible for the walls, paths and trees
    within the churchyard and the safety of memorials.

    Following receipt of a faculty from the Diocese of Lichfield the Council has
    carried out safety tests on all of the memorials. The Council will publicise
    its approach to the inspection, management and maintenance of
    memorials on the Council website following best practice prepared by the
    Institute of Cemetery and Crematorium Management (ICCM). This process
    aims to improve the standards of safety within the churchyard.

   Countryside Management
    As part of the implementation of landscape policy the Council is involved in
    a number of countryside management initiatives. These are primarily
    partnerships supported by Natural England, the Forestry Commission and
    other neighbouring local authorities. They are as follows:

       o   Cannock Chase AONB based on Cannock Chase Area of Natural
           Beauty
       o   Forest of Mercia based on the Southern Staffordshire Coalfield

    The unit is also responsible for the management of Shoal Hill on behalf of
    the Shoal Hill Joint Committee. Shoal Hill is an area of lowland heath that
    is managed under a Countryside Stewardship Scheme and an area of semi
    natural woodland that is managed under a woodland forestry agreement.

   Corporate Property Officer
    The Architectural and Facilities Manager is the Corporate Property Officer
    for the Council and is responsible for the duties and liabilities associated
    with that position.

   Building services management responsibilities including the
    review of service contracts
    The day-to-day management and maintenance of the Council Office
    buildings is carried out by the Architectural and Facilities Manager using
    term and specialist contractors, consultants, energy and other suppliers.

    This work includes regular inspections and assessment of risk. The work is
    funded through revenue allocations and includes the carrying out of
    adaptations to the building, the management of utilities, the maintenance
    of plant and equipment and the purchase of furniture and equipment.

   Maintenance, repair and improvements to the Council Offices
    Major alterations and improvements to the building are funded through
    the Capital Programme. The Architectural and Facilities Manager is


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Environmental Services Portfolio Service Plan 2008/2009

    responsible for the contract preparation and management of these
    projects. The Council has approved a ten-year programme of improvement
    works for the Council Offices and appropriate allocations have been made
    in revenue and capital budgets.

    The effective specification and use of materials will be given due regard to
    minimise the environmental impact in carrying out these tasks.

   The Checking of Electrical Equipment
    The Architectural and Facilities Manager manages the testing and
    certification of electrical equipment.

   Planning Supervisor
    The Architectural and Facilities Manager to date has performed the role of
    Planning Supervisor for the Service Unit. The CDM Regulations changed
    early April 2007. This role will be carried out by external consultants.

   Caretaking, Security and Cleaning of the Council Offices
    The Architectural and Facilities Manager is responsible for the cleaning and
    security of the Council Offices.

    The effective specification and use of materials will be given due regard to
    minimise the environmental impact in carrying out these tasks.

Engineering Services
The following functions are undertaken by Engineering Services:
   Dealing with dangerous buildings & structures
    Responding to reports from the public or the emergency services and
    taking appropriate action in accordance with Sections 77 and 78 of the
    Building Act 1984.

   Dealing with flood protection & land drainage
    Inspecting and maintaining the Council‟s flood defences; providing advice
    and assistance (including sandbags) when a high risk of flooding occurs.

   Management of council depot
    Carrying out regular inspections and arranging maintenance of the
    premises, fixtures & fittings (including fire fighting equipment, electrical
    goods, small plant & tools etc and security systems).

   Management of council vehicle fleet
    Arranging the servicing, maintenance and replacement of the Council‟s 15
    commercial vehicles (including 3 large goods vehicles on the Operators
    Licence); processing the weekly fuel account and ensuring that regular
    driver checks are carried out.

   Management of out of hours message handling service
    Liaising with the Council‟s external provider (including updating service
    requirements, monitoring daily reports, dealing with accounts and annual
    renewal of contract).

   Management of street lighting
    Looking after the Council‟s unadopted lighting (approx 600 lighting units)
    including regular liaison with the maintenance contractor; implementing
    annual programme of upgrades and new lighting (including liaison with
    Staffordshire County Council‟s road lighting department).


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  Environmental Services Portfolio Service Plan 2008/2009

       .

      Maintenance of street nameplates & village nameplates
       Arranging the repair or replacement of damaged nameplates and the
       installation of new ones as necessary.

      Maintenance of public car parks
       Looking after the Council‟s 12 public car parks plus a further 6 joint use
       ones. Undertaking periodic condition inspections and arranging necessary
       minor repairs or resurfacing as required; ensuring the sites are maintained
       to Safer Parking standards where applicable.

      Minor works consultancy for South Staffs Housing Association
       Providing technical support in respect of car parking, lighting schemes etc.

      Operational services (inc street cleansing)
       This primarily involves undertaking the Council‟s front line street cleansing
       operation (including scheduled and responsive litter picking, mechanical
       road sweeping, servicing litterbins and removing fly tipped waste & dead
       animals etc). Other associated works include emptying commercial skips
       and recycling containers and the manual aspects of the car park, flood
       protection and nameplate maintenance referred to above.

   o   Building Control
       Undertaking the Council‟s building control functions in accordance with the
       Building Regulations. Essentially, this includes the examination, approval
       or rejection of submitted plans, the inspection of building works and the
       keeping of records. The aim is to ensure that all building work is subject to
       control under the Building Act and Building Regulations. The function also
       involves ensuring that building work meets nationally set health and safety
       standards for the users of the building including provision for the
       conservation of fuel and power and ensuring the accessibility and
       convenience of new builds for use by disabled persons.

Environmental Health (General) Services

Environmental Protection
       The regulation of Industry under Local Authority Air Pollution Control
        (LAPC) and Local Authority Integrated Pollution Prevention and Control
        (LA-IPPC), and maintenance of the statutory public register
       The periodic assessment and review of air quality within South
        Staffordshire as required by Part IV of the Environment Act 1995 and
        the declaration of our quality management areas
       The preparation and implementation of the statutory contaminated
        land strategy. To respond to enquiries from outside bodies in respect
        of information held on the state of land in the District
       Monitoring the wholesomeness of drinking water supplies and, where
        unsatisfactory supplies are identified, investigation of the cause and
        action to improve them
       Carrying out the Council‟s duties and implementing strategies under
        the Home Energy Conservation Act 1995 in order to increase the
        energy efficiency of the residential accommodation in the District and
        eliminate fuel poverty
       The investigation, after complaint from the public or following
        observation, of alleged nuisances under Part III of the Environmental
        Protection Act 1990




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  Environmental Services Portfolio Service Plan 2008/2009

          The investigation of offences under the various sections of the Clean
           Air Act 1993 relating to atmospheric emissions and the implementation
           of other statutory duties within Part II of this Act relating to smoke,
           grit, dust and fumes
          The control of and investigation of noise from construction and other
           open sites under Sections 60 and 61 of the Control of Pollution Act
           1974
          Investigation and resolution of problems and pollution arising from
           private drainage systems and flooding including the instigation of legal
           proceedings where appropriate and the arrangement and supervision
           of works carried out in default
          The assessment and comment on the Environmental Health
           implications of Planning Applications, Waste Management Licence
           Applications, Licensing Act Applications and Integrated Pollution
           Prevention and Control Applications.
          The preparation of evidence and provision expert witnesses in relation
           to any Environmental Impact Assessment, appeal or inquiry arising out
           of the consideration of any Local Development Document, planning
           application, consultation or other matter
          Dealing with gypsy encampments and other illegal and unlicensed
           caravan sites
          Carrying out the Council‟s duties in relation to burying the dead.
          Provision of services to public conveniences in the District

Street scene
       Monitoring of the district in relation to litter picking, street cleansing,
          graffiti, fly-tipping and fly-posting
       Enforcement of legislation in relation to environmental crime
       Removal of abandoned vehicles

Waste Management, Refuse collection and Recycling Services
   Development and implementation of the Council‟s Waste Strategy
   Collection of household waste from every dwelling in the District
   Collection of clinical waste
   Collection of bulky items of household waste
   Twice yearly kerbside collection of excess household waste
   Collection and composting of garden waste.
   Kerbside collection of paper and dry recyclate
   Provision of recycling „bring‟ centres
   A programme of education and promotion of the Council‟s recycling and
     waste minimisation initiatives to the community of South Staffordshire

Cross Cutting
   Production and implementation of the Council‟s Sustainable Development
     Strategy.
   Production and implementation of the Councils Climate Change Strategy
   Implementation of the Council‟s Environmental Management System


       Description of other Services provided within the Portfolio:

       Architectural and Landscape Services provides services that fall
       within other portfolios. These are primarily for Strategic Services
       and Regulatory Committee and include:




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Environmental Services Portfolio Service Plan 2008/2009

      Determination of commuted sums for Section 106 Agreements relating
       to the adoption of public open space
      Powers relating to the protection of hedgerows
      Determination of complaints under Part 8 of the Anti-Social Behaviour
       Act 2003 (High Hedges)
      Response to development control consultations on matters associated
       with trees and landscape
      Powers relating to the protection of trees including tree preservation
       orders.
      To provide landscape input into the preparation of any document, plan,
       scheme or report comprising the Local Development Framework.
      To provide specialist landscape advice on highways matters including
       motorway improvements
      To comment on behalf of the Council on consultations from outside
       bodies relating to landscape and arboricultural matters
      To determine responses to consultations with this Council as Local
       Planning Authority of and by other local authorities and statutory
       bodies as appropriate.

Engineering Services provide the following services for other
portfolios:
   Partnership Services Portfolio:
   Management of public space CCTV system including day to day supervision
   of the guarding contract (control room operators) and the equipment
   maintenance contract and regular liaison with the Police and the
   Community Safety Partnership.

   Other Portfolios:
    The provision of incidental technical/operational support to commercial
      development (Strategic Services Portfolio), Baggeridge Country Park
      and South Staffordshire Railway Walk (Community Services Portfolio),
      plus development control (Regulatory Committee); fleet vehicle
      management for Pest Control and Baggeridge Country Park
      (Community Services Portfolio) and out of hours message handling
      service for Homelessness (Community Services Portfolio).

Environmental Health General Services provide the following services
for other portfolios:
     Private Sector Housing
     Housing complaints, Housing Standards and Decent Homes
     To carry out any house condition surveys which the Council may be
       required to undertake under Section 605 of the Housing Act 1985.
     To administer the provisions of Parts 1 to 4 of the Housing Act 2004,
       Parts VI to XI of the Housing Act 1985, Part 1 of the Housing Grants,
       Construction and Regeneration Act 1996, and other related or
       subordinate housing legislation on behalf of the Council in line with
       Council Policy, and as such deal with complaints regarding housing
       standards and conditions, non-decent homes, disrepair, multi-
       occupation, overcrowding etc, including inspections and the
       administration of legal action where necessary.

      Housing Assistance
      To prepare and administer the Council‟s Housing Assistance Policy by
       the provision of grant aid and advice and in particular:
      To monitor the operation of the Care and Repair Agency under their
       Service Level Agreement with the Council.



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 Environmental Services Portfolio Service Plan 2008/2009

         To monitor the operation of the Handyperson Scheme provided by Care
          and Repair
         In relation to enquiries dealt with in house and grant applications
          received via the Agency, to inspect premises, carry out a test of the
          financial resources of the applicant, prepare a schedule of works,
          process applications, inspect works in progress and make payments.
         If grant aid is available, to progress the matter accordingly, if not, to
          offer advice on how improvements, repairs or adaptations may be
          facilitated.

1.2   The Portfolio has the following aims and objectives:

      Aims
      Architectural and Landscape Services

             To protect and conserve South Staffordshire's distinctive
              environment.
             To protect and conserve South Staffordshire's landscape character
              and the settings of its villages.
             To protect and conserve South Staffordshire's trees, woodland,
              hedgerows and natural environment.
             To provide and manage open spaces that are accessible, safe and
              fit for purpose and that contribute towards greater biodiversity.
             To work with partners and the community to enhance our villages
              and countryside.
             To incorporate sustainability as part of our demonstration of best
              practice.
             To adapt, maintain and manage the Council offices, mindful of our
              commitment to sustainability, so that they are safe and fit for
              purpose.
             To investigate complaints against unauthorised tree felling and
              hedgerow removal within 5 working days
             To protect trees and woodlands which are significant in the
              landscape and which are considered to be under threat
             To make a substantive reply to development control consultations
              within 21 days
             To determine high hedge complaints on average within 8 weeks
              following site survey (unless determined by Regulatory
              Committee).


      Engineering Services:
             To provide efficient and effective municipal services, which meet
              the needs of the community and demonstrate value for money.
             To achieve a high standard of cleanliness in public areas through a
              combination of scheduled operations and prompt response to
              complaints.
             To ensure that major roads and streets in the district are
              adequately identified, public car parks and streetlights are
              maintained properly, and that dangerous buildings and structures
              are dealt with promptly to promote public safety.
             To provide an effective flood protection service that will help to
              protect occupiers against the risk of flooding from watercourses.
             To provide an efficient and cost effective building control service to
              ensure that all building work is able to meet the requirements of
              the building regulations.


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Environmental Services Portfolio Service Plan 2008/2009

         To help combat crime and fear of crime in the District by ensuring
          the delivery of an effective public space CCTV operation.


   Environmental Health General Services
         To protect and improve the local environment and public health of
          residents of South Staffordshire.
         To minimise the amount of waste produced, maximise the amount
          that is re-used, recycled and composted, and to ensure that
          residents receive reliable cost effective collection services.
         To respond to and resolve problems and complaints from residents
          about their environment without delay.
         To encourage and enable residents to reduce, re-use or recycle
          waste and thus minimise the amount of waste, which is disposed of
          via landfill or incineration.
         To ensure that every resident in the District is living in
          accommodation that is to a „decent standard‟ and suitable for their
          needs.
         To support and encourage local groups, which seek to improve
          their environment.
         To monitor energy and water consumption and achieve a reduction
          in usage per employee delivering both environmental benefits and
          efficiency savings.
         To encourage and where possible enable local residents,
          businesses, and partners to reduce their energy costs.
         To work with South Staffordshire EEAC to increase the awareness
          of schemes available to assist with the provision of heating and
          insulation.
         To promote the use of renewable energy in the district.


   Objectives for 2008/09
   Architectural and Landscape Services

         To establish a project plan for the opening of a cemetery provision
          at Sytch Lane Wombourne.
         To complete environmental improvements at Brickbridge Lane,
          Wombourne by March 2009.
         To complete environmental improvements at High Street, Kinver by
          March 2010. Design and public consultation to take place during
          2008/09.
         To complete environmental improvements at High Street, Kinver by
          March 2010.
         To complete environmental improvements at Perton Upper Lake by
          June 2008.
         To undertake projects/schemes in accordance with the timescales
          in the Open space strategy Action Plan.
         To develop a tree strategy that sits under the umbrella of the Open
          space strategy by March 2009.
         To develop an effective system for monitoring dangerous trees by
          March 2009.
          - To establish a tree management database by March 2009.
          - To produce a consultation draft tree strategy by March 2009.
          - The GIS database for trees is to be reformatted and corrected.
         To implement the recommendations in the Towards and Excellent
          Service (TAES) Parks and Open Spaces Action Plan.
         Two Green Flag Award applications to be judged June 2008.


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  Environmental Services Portfolio Service Plan 2008/2009

             To pursue Local Nature Reserve Status for the same sites.
             To compile management plans for Smiths Rough, Perton and
              Grange Road, Penkridge.
             To install a pedestrian bridge at Wombourne Ford.
             To design and install 3 No. interpretation boards for three public
              open spaces at the following sites: St. Modwena Way, Penkridge,
              Brockleys Walk, Kinver and Millennium Way, Bilbrook.
             To complete works outlined in the ten year plan for the Council
              Offices to include the following during 2008/2009:
              - Installation of double glazed external windows
              - Sanitary improvements to old block
              - Replace carpet and furniture in Members/Staff room
              - Replace main control gear in old block electric lift
              - Upgrade to self monitoring fire alarm system
              - Replace ceilings and lighting to link corridors
              - Install energy and water saving solutions.
              - Assist with the preparation of a business case for renewable
                  energy and if successful with bid preparation.

Engineering Services

             To maintain our public car parks to Safer Parking Award standard
             To carry out an annual improvement scheme as part of a new
              rolling programme initiative.
             To carry out improvements identified during the CCTV scrutiny
              review namely to investigate adequacy of lighting provision,
              implement regular tree pruning programme and prepare an annual
              ROOF (record of occurrence) activity report.
             To complete the integration of the new digital recording system
              (including updating the control room procedures and protocols).
             To complete the tasks necessary to facilitate the completion of
              formal agreements with Staffordshire County Council and other
              local authority partners for civil parking enforcement and to
              implement the service.
             To complete the outstanding works at Laches Close industrial site
              and formally apply for adoption of road/footpaths and sewers.
             To complete the outstanding works at Littleton Drive industrial site
              and formally apply for adoption of road/footpaths.
             To carry out improvements at the Depot needed to comply with
              waste management licensing requirements and EMS.
             To inspect and maintain flood defences as per EMS.
             To implement a programme of public lighting improvements for
              completion by March 2009 in line with the Capital Programme.

Environmental Health General Services

             To increase the number of vulnerable households living in decent
              homes by 1%.
             To increase the number of premises that receive a collection of at
              least two recyclable materials to 100%.
             To produce a thorough options appraisal of waste collection and
              disposal solutions for the district.
             To develop a business case for the establishment of an anaerobic
              digestion facility in South Staffordshire.
             Carry out a detailed assessment of possibly contaminated sites,
              which may pose the highest significant risk of harm to human
              health and/or pollution of controlled water.


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 Environmental Services Portfolio Service Plan 2008/2009

             To produce a local climate impacts profile (LCLIP) for the district to
              provide basis for reporting on NI188 (Adaptating to climate
              change) Use this study to highlight impact of climate change on
              service areas other than Environmental Health.
             Undertake a business case to develop the use of
              renewable/sustainable energy sources for the council building and
              apply for appropriate funding.
             To undertake a thermal imaging survey of the district. Aid IT to
              help develop this information to overlay on our GIS system and to
              aid reporting on NI 187: Tackling fuel poverty.
             Work with development control to provide assistance and support
              to residents to increase the use of renewable energy sources and
              other sustainable energy technologies.
             Promote energy efficiency and renewable energy sources to
              residents by attending minimum of 5 events per year.
             Investigate energy saving measures within leisure centres in line
              with leisure services.
             Produce Staff green travel plan for district to reduce employee
              travel.
             Help and encourage Parish Councils and other public buildings to
              reduce energy use.



1.3   Review of 2007/2008

      Architectural and Landscape Services

         The service was restructured with additional front line posts being
          established and a new management team being established at no
          additional cost to the Council. This is already resulting in
          improvements to service delivery.
         Open Space Audit and Playing Pitch Strategy completed.
         Open space strategy – draft for consultation completed.
         Management plans developed for 2 major open spaces.
         Green Flag award applications for 2 major open spaces have been
          submitted (Judging to take place June 2008).
         Local Nature Reserve status achieved at Shoal Hill Common.
         Consultations on procedures for management and administration of
          memorial safety completed.
         Initial inspections and risk assessment of memorials St Benedict Biscop
          church undertaken.
         Computerised database of memorial records developed.
         A cyclical action plan for 5 yearly inspections of memorials has been
          developed.
         A system to initiate corrective action for making safe any dangerous
          memorials within 1 month of inspection has been developed.
         Perton Lake edge revetment works completed.
         Environmental improvements at Church Road/Dean Street, Brewood
          completed.
         Road junction, Cheslyn Hay environmental improvements completed.
         Installation of whole site generator completed at the Council Offices to
          ensure continuity of supply in the event of power failures.
         Relocation and refurbishment of Human Resources completed.
         Installation of conference system in Council Chamber and surface
          improvements completed.
         Storage improvements to basement completed.


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Environmental Services Portfolio Service Plan 2008/2009

      Phase 1 sanitary improvements including installation of showers to
       encourage cycling to work completed.

   Engineering Services:
      31 existing street lights will have been upgraded plus a further 10
       completely new ones installed.
      The rolling programme of minor improvements at the Council‟s public
       car parks has been completed, enabling all 12 sites to be put forward
       for accreditation under the national “Safer Parking” award scheme.
       Plans are currently in place with Staffordshire County Council for a
       further joint-user site (at Penkridge).
      A new 15 tonne mechanical roadsweeper has been procured, rather
       than leased thus improving effectiveness and capacity for street
       cleansing and resulting in efficiency savings.
      CCTV digital recording equipment (£40K) has been successfully
       procured, thus improving the evidence gathering capability of the CCTV
       centre.
      Discussions with Staffordshire County Council and other partners over
       the introduction of on-road parking enforcement have advanced
       considerably during the latter part of 2007. The solution under
       development will be both cost neutral and will help to alleviate parking
       problems in hot spots throughout the district.
      Further significant advancement on street cleansing performance has
       been achieved. BVPI 199a (% of sites where levels of litter and detritus
       fall below a prescribed figure) has been improved still further from
       12% in 2007-08 down to 10% in 2007-08 (with the help of additional
       roadsweeping resources funded by LPSA2), heralding a dramatic
       improvement over the last 3 years. In addition, the 2 local indicators
       covering 24hr response to specific types of litter complaints have
       achieved 100%.
      The transfer of building control into engineers has gone smoothly and
       achievements during 2007 include reviewing the fees and charges
       scheme, opening up the online application system (“submit a plan”)
       and making considerable inroads on archive data capture by appointing
       a temporary employee.

   Environmental Health General Services
    Combined recycling rates increased to a projected 46%.
    Projected 22,000 tonnes of waste diverted from landfill.
    Research completed to establish participation in kerbside recycling
      (85% - dry, 63% garden waste, combined 74%).
    Draft waste strategy produced.
    Expanded range of recycling banks to include tetra packs.
    Climate change strategy produced and actions commenced.
    Environmental enforcement service fully established.
    EMS implementation action plan is 62% completed and a number of
      initiatives implemented including improved recycling at the Council
      Offices and water usage reduction.
    Electronic document management introduced to the service area.
    It is projected that by the year end, approx 80 homes will have been
      made decent through renovation grants and HRAs and disabled facility
      grants will number over 100.
    Production of an Air Quality Management Area action plan.




                                    12
  Environmental Services Portfolio Service Plan 2008/2009


1.4   Plans for 2009/2010 & 2010/2011

      Architectural and Landscape Services
          To open and manage a new cemetery provision at Sytch Lane,
             Wombourne including related administrative functions.
          Two Green Flag Award applications to be judged June 2008.
          To pursue Local Nature Reserve Status for the same sites.
          To compile a management plan for Smiths Rough, Perton.
          To compile a management plan for Grange Road, Penkridge.
          To install pedestrian bridge at Wombourne Ford (Service
             Challenge).
          To design and install 3 No. interpretation boards for three public
             open spaces at the following sites: St. Modwena Way, Penkridge,
             Brockleys Walk, Kinver and Millennium Way, Bilbrook (Service
             Challenge).
          To nominate Smiths Rough, Perton for a Green Flag Award during
             2010/2011.
          To nominate Grange Road, Penkridge for Green Pennant Award
             during 2010/2011.
          To complete improvements to rear stairwells in old block following
             toilet improvements during 2009/2010.
          To complete installation of canopies over staff entrances during
             2010/2011.

Engineering Services
             To continue to maintain our public car parks to the Safer Parking
              Award standard and carry out further annual improvement
              schemes.
             To monitor the effectiveness of the civil parking enforcement
              service and report findings to members following one year‟s
              delivery of the service.
             To review the depot operational arrangements (including
              succession planning) to ensure they continue to satisfy the
              objectives of the service unit.

Environmental Health General Services

             To increase the number of vulnerable households living in decent
              homes by 1% each year.
             To increase the combined composting and recycling rate by
              improving participation rates.
             To undertake external assessment in the form of a pre-verification
              audit of the EMS in 2009 and gain accreditation by 2010.
             Work with schools to develop travel plans to increase uptake of
              sustainable transport
             Help partner organisations and businesses compile green travel
              plans
             Investigate better cycle route information available on our web-
              site.
             Investigate effective methods for increased climate change activity
              in schools.
             Encourage partners to incorporate environmental impact into
              tendering process and environmental performance into contracts.
             Use the results of the TIS survey to identify areas of fuel
              poverty/hard to heat homes in the district. Funding currently being



                                        13
  Environmental Services Portfolio Service Plan 2008/2009

              sourced to target these areas and signpost to grants/schemes
              available under CERT.
             Thermal imaging survey information to be available to all residents
              on our web-site (currently needs upgrading, service challenge bid
              rejected this year).
             Update and report on climate change strategy on an annual basis
              and publish results on our web-site.
             Develop web-site to include more practical information for
              businesses, community groups and parishes on energy efficiency,
              climate change and sustainable energy sources.
             Use LCLIP study to inform partners on impact of climate change on
              services and look at range of suitable adaptation measures.

2.0    Performance Indicators

The following National and Local Performance Indicators are included within the
Environmental Services Portfolio:

Architectural and Landscape Services


NI 197: Improved local biodiversity - active management of local sites

LI % Residents satisfied with parks & open spaces                          70%

LI % Residents who think that parks & open spaces in their local area
                                                                           90%
have got better or stayed the same over the past three years

LI 64 – To investigate complaints against unauthorised tree felling and
                                                                           100%
hedgerow removal within 5 working days

LI237 - % of high hedge complaints dealt with in accordance with
                                                                           100%
performance standards.

LI238 - Average length of time taken to determine high hedge
                                                                            8
complaint following site survey (unless determined by Regulatory
                                                                          Weeks
Committee).


Engineering Services



NI195 (1) percentage of surveyed sites falling below Grade B (litter)       8%



NI195 (2) percentage of surveyed sites falling below Grade B (detritus)    15%




                                        14
       Environmental Services Portfolio Service Plan 2008/2009


    NI195 (3) percentage of surveyed sites falling below Grade B (fly-
                                                                                  1%
    posting)


    NI195 (4) percentage of surveyed sites falling below Grade B (graffiti)       2%


    LI 83: percentage response to complaints about litter or refuse in
    village centres and other high profile areas in the public domain within     100%
    24 hours of receipt.

   LI 84: percentage response to complaints about drugs - related litter or
    sharp objects presenting a risk to public health and safety within 24        100%
    hours of receipt.

    LI Percentage of people satisfied with the cleanliness standard in their
                                                                                  75%
    area


    Environmental Health (General) Services


    NI185 CO2 reduction from Local Authority operations.                         2% reduction on
                                                                                 2005/6 baseline.

    NI186 Per capita reduction in CO2 emissions in the LA area.                    As per LAA

    NI187 Tackling fuel poverty – people receiving income based benefits
                                                                                        TBC
    living in homes with a low energy efficiency rating.

    NI188 Adapting to climate change.                                                Level 1

    NI191 Residual household waste per head.                                          253kg

    NI192 Household waste recycled and composted.                                      47%

    NI194 Level of Air Quality Reduction in NOX and primary PM10 emissions
                                                                                        TBC
    through local authority‟s estate and operations.

    NI196 Improved street and environmental cleanliness and fly tipping.         Grading 3 Good

    LI Percentage of population with a kerbside collection of two recyclables.         97%

    LI Pollution control – improvements completed on time.                             90%

    LI Abandoned vehicles – percentage of removed within 24 hours of
                                                                                       100%
    required time.

    LI 79 Percentage of all complaints will be responded to within 3 working
                                                                                     99.5%
    days.

    LI 88 Percentage of complaints of refuse not collected, rectified within
                                                                                     99.7%
    24 hrs.

    LI 89 Percentage of special collections carried out within 7 days of
                                                                                     99.5%
    request.




                                              15
   Environmental Services Portfolio Service Plan 2008/2009


LI234: % Domestic Noise Complaints resolved within 25 Working Days                    85

LI235: % Planning Application Consultations receiving a substantive
                                                                                      96
response within 21 days

LI236: % Licence Applications assessed and recommendations made
                                                                                      96
within 28 days



3.0    Equalities & Diversity

3.1    South Staffordshire Council considers Equality & Diversity to be an
       important consideration when providing services.

3.2    The Action Plan has been amended to display whether an Equality Impact
       Assessment is required for each action and when this Equality Impact
       Assessment, if required, will be carried out.

3.3    This Assessment will be reviewed by the Diversity Group.

4.0    Climate Change

4.1    South Staffordshire Council takes the issues of climate change and
       protection of the environment very seriously.

4.2    The following actions have been identified for this area, actions to deliver
       them will need to be incorporated into the Action Plan.

       a)     Reduce electricity consumption by 2% p.a. (15,000kw or 71kw per
              employee p.a. or 308w per employee per day).
       b)     Extend no/low cost measures to assist in the Council‟s energy
              conservation measures.
       c)     Review cleaning chemicals used and identify/purchase more
              environmentally sensitive alternatives.
       d)     Recycle 100% of paper waste and promote/instigate actions to
              minimise unnecessary paper usage.
       e)     Extend the range of recycling facilities for at the Council Offices.
       f)     Produce a local climate impacts profile (LCLIP) for the district to
              provide basis for reporting on NI188 (Adapting to climate change)
              Use this study to highlight impact of climate change on service
              areas other than Environmental Health.
       g)     Produce a business case for renewable/sustainable energy sources
              for the council offices and apply for appropriate funding if viable.
       h)     To undertake a thermal imaging survey of the district, aid IT to
              help develop this information to overlay on our GIS system and to
              aid reporting on NI 187: Tackling fuel poverty.
       i)     Work with development control to provide assistance and support
              to residents to increase the use of renewable energy sources and
              other sustainable energy technologies.
       j)     Promote energy efficiency and renewable energy sources to
              residents by attending minimum of 5 events per year.
       k)     Investigate energy saving measures within leisure centres in line
              with leisure services.
       l)     Produce Staff green travel plan for district to reduce employee
              travel.



                                         16
  Environmental Services Portfolio Service Plan 2008/2009

      m)    Help and encourage Parish Councils and other public buildings to
            reduce energy use.

4.3   This will be reviewed by the EMS Group.

5.0   Section 17

5.1   Section 17 of the Crime and Disorder Act, 1998, places a duty on a
      local authority to consider crime and disorder implications and to
      exercise its various functions with due regard to the likely effect of
      the exercise of those functions, and to do all that it reasonably can
      to prevent crime and disorder, environmental crime, anti social
      behaviour, environmental crime and substance abuse in the
      District.

5.2   The actions in this service plan have been developed with the
      Section 17 requirement given due regard. They are not thought to
      have an adverse impact upon crime and disorder issues across the
      district.

      The following resources are allocated to the services listed above
      to enable services delivery: -

5.0   Financial Resources

5.1   Revenue Budgets 2008/2009

      Set out below is a subjective analysis of the expenditure and
      income contained within this portfolio.




                                      17
                                   Environmental Services Portfolio Service Plan 2008/2009



ENVIRONMENTAL SERVICES PORTFOLIO                                Expenditure                         Income                     Net Expenditure           Net Expenditure
                                                         2007/08              2008/09        2007/08          2008/09        2007/08          2008/09    2009/10       2010/11
SERVICE UNIT/SERVICE                                 Original    Revised      Estimate   Original   Revised   Estimate   Original   Revised   Estimate   Projection    Projection
                                                     £000's       £000's      £000's     £000's     £000's    £000's     £000's     £000's    £000's      £000's        £000's
ARCHITECTURAL AND LANDSCAPE SERVICES
  Playing Fields and Open Spaces                         697           0            0         -2         0          0        695         0          0              0             0
  Architectural and Landscape Services                   600           0            0       -320         0          0        280         0          0              0             0
  Architectural and Landscape Service Unit Support         0         100           87          0       -100       -87          0         0          0              0             0
  Landscape Management                                     0         842          848          0        -49       -63          0       793        785          788           811
  Landscape Planning                                       0         336          326          0       -137      -131          0       199        195          202           207
  Public Offices                                         834         853          876       -834       -842      -876          0        11          0              0             0
                                                       2,131       2,131        2,137     -1,156    -1,128     -1,157        975     1,003        980          990         1,018
ENGINEERING SERVICES
  Engineering Services                                   219         223          235       -219       -223      -235          0         0          0              0             0
  Street Cleansing and Drainage                          586         617          609       -207       -238      -219        379       379        390          397           405
  Environmental Services (Engineers)                      73          73           75          0         0          0         73        73         75           78            81
  Flood Protection and Land Drainage                      37          38           43          0         0          0         37        38         43           44            46
  Highways and Lighting                                  102         103          106         -6         -6         -6        96        97        100          104           107
  Car Parking                                             76          76           92        -13        -13       -13         63        63         79           75            75
  Council Depot                                           30          31           28        -30        -31       -28          0         0          0              0             0
  Fleet Account                                          184         194          169       -184       -194      -169          0         0          0              0             0
  Building Control                                       469         420          451       -355       -376      -395        114        44         56              0             0
                                                       1,776       1,775        1,808     -1,014    -1,081     -1,065        762       694        743          698           714
ENVIRONMENTAL HEALTH (GENERAL) SERVICES
  Waste Management                                     3,269       3,338        3,340       -796       -883      -846      2,473     2,455       2,494       2,561         2,657
  Street Scene and Environmental crime                    84          80           82          0         0          0         84        80         82           83            85
  Pollution Control                                      222         222          226        -17        -17       -17        205       205        209          213           218
  Public Conveniences                                     11           9           10          0         0          0         11         9         10           11            11
  Public Health Services                                 169         169          176          0         0          0        169       169        176          180           185
  Service Unit Support                                   176         172          181       -171       -172      -181          5         0          0              0             0
                                                       3,931       3,990        4,015       -984    -1,072     -1,044      2,947     2,918       2,971       3,048         3,156
ENVIRONMENTAL SERVICES TOTAL                           7,838       7,896        7,960     -3,154    -3,281     -3,266      4,684     4,615       4,694       4,736         4,888




                                                                                    18
                                   Environmental Services Portfolio Service Plan 2008/2009




5.2       In addition to the budgets listed above, the following service area budgets are managed by the Director of
          Environmental Services:

Statutory landscape duties

The provision of arboricultural, landscape design and landscape planning advice to enable the Development Control Manager to carry out
her delegated responsibilities appertaining to the determination of planning applications.

The exercise of powers relating to the protection of important hedgerows and the preservation of trees

The exercise of powers in relation to Part 8 of the Anti-Social Behaviour Act 2003 (High Hedges)

The determination of commuted sums for Section 106 Agreements relating to the adoption of public open space

REGULATORY COMMITTEE                                    Expenditure                         Income                     Net Expenditure              Net Expenditure
                                                 2007/08              2008/09        2007/08          2008/09        2007/08          2008/09    2009/10      2010/11
SERVICE UNIT/SERVICE                         Original    Revised      Estimate   Original   Revised   Estimate   Original   Revised   Estimate   Projection   Projection
                                              £000's      £000's      £000's     £000's     £000's    £000's     £000's     £000's    £000's      £000's       £000's
ARCHITECTURAL AND LANDSCAPE SERVICES
      Statutory Landscape Duties                  90         112          112          0         0          0         90       112        112          112          112


Renovation Grants

Renovation Grants are administered by Environmental Health (General) Services in partnership with Spirita Care and Repair under a
Service Level Agreement with the Council. These grants include works specifically for disabled persons and for providing decent living
conditions in private sector housing.

Working in partnership with Social Services, our Care and Repair Agency and South Staffordshire Housing Association, Disabled Facilities
Grants are used to provide lifts, ramps and accessible sanitary and sleeping facilities for disabled residents. In 2006-7 over £500,000
was spent on Disabled Facilities Grants and 99 major disabled adaptations were successfully completed.




                                                                            19
                              Environmental Services Portfolio Service Plan 2008/2009



Grants for private sector housing are given under the Council‟s Housing Assistance Policy and are specifically targeted to help vulnerable
households living in non-decent accommodation, an integral part of the Council‟s corporate aims and objectives.

COMMUNITY SERVICES PORTFOLIO                             Expenditure                         Income                     Net Expenditure              Net Expenditure
                                                  2007/08              2008/09        2007/08          2008/09        2007/08          2008/09    2009/10      2010/11
SERVICE UNIT/SERVICE                          Original    Revised      Estimate   Original   Revised   Estimate   Original   Revised   Estimate   Projection   Projection
                                              £000's       £000's      £000's     £000's     £000's    £000's     £000's     £000's    £000's      £000's       £000's
ENVIRONMENTAL HEALTH (GENERAL) SERVICES
   District Inspectors                            197         196          204          0         0          0        197       196        204          210          215
   Renovation Grants                              556         813          880       -259       -275      -330        297       538        550          404          404
                                                  753       1,009        1,084       -259       -275      -330        494       734        754          614          619


       CCTV System: The Council's village centre CCTV scheme became operational in 2002. It comprises of 25 cameras located in 10
       central village areas, a further 5 covering council premises plus 2 at Penkridge Train Station monitored on behalf of Central Trains.
       The cameras record 24 hours a day, 7 days a week and are monitored by a full time operator at the central control room at
       Codsall. The scheme is operated under a partnership between the Police and the Staffordshire Local Authorities in line with the
       Council's Crime and Disorder Reduction Strategy. The villages where the cameras are located are as follows: Bilbrook, Brewood,
       Codsall, Featherstone, Great Wyrley, Kinver, Penkridge, Perton, Swindon and Wombourne.


PARTNERSHIP SERVICES PORTFOLIO                           Expenditure                         Income                     Net Expenditure              Net Expenditure
                                                  2007/08              2008/09        2007/08          2008/09        2007/08          2008/09    2009/10      2010/11
SERVICE UNIT/SERVICE                          Original    Revised      Estimate   Original   Revised   Estimate   Original   Revised   Estimate   Projection   Projection
                                              £000's       £000's      £000's     £000's     £000's    £000's     £000's     £000's    £000's      £000's       £000's


ENGINEERING SERVICES
        CCTV                                      169         173          203         -3         -4         -4       166       169        199          207          213




                                                                             20
                                      Environmental Services Portfolio Service Plan 2008/2009




   5.3      Capital Budgets 2008/2009


                                                               Budget       Revised Budget        Budget        Budget      Budget
CAPITAL PROGRAMME - SUMMARY OF CAPITAL INVESTMENT PLANS       2007/08          2007/08           2008/09       2009/10     2010/11       Total
                                                                 £                £                £             £           £            £
Environmental Services
Barnfield Sand Beds                                                     0              11,000                                            11,000
Church Road/Dean Street Brewood                                         0              15,000                                            15,000
Road Junction Cheslyn Hay                                               0               7,200                                             7,200
Upper Lake, Perton                                              141,200               141,200                                           141,200
High Street, Kinver                                              25,000                25,000                                            25,000
Car Park, Kinver                                                 20,000                      0      20,000                               20,000
Wyrley Essington Canal - Green Flag                              15,500                15,500                                            15,500
Wom Brook - Green Flag                                           16,000                16,000                                            16,000
Tree Management System                                                  0              13,000       22,900                               35,900
Municipal Cemeteries                                                    0               3,250      494,000                              497,250
New Bins/Boxes                                                   20,000                55,040       20,000        20,000      20,000    115,040
Recycling Vehicles                                                      0             111,450                                           111,450
Public Lighting                                                  35,000                37,270       35,000        35,000      35,000    142,270
Car Parks                                                        12,000                      0      12,000        12,000      12,000     36,000
Mechanical Road Sweeper                                          90,000                84,500                                            84,500
Improvements to Council Offices                                 403,000               130,710      656,000        15,000      18,000    819,710
Thermal Imaging                                                                        20,000              0                             20,000
Additional Bins/Boxes                                                                  35,000       65,000        65,000      65,000    230,000
Improved Waste Handling Facilities                                                                  12,000                               12,000
Kinver High Street Option 1                                                                         10,000       232,550                242,550
Brick Bridge Lane Open Space, Wombourne                                                             70,000                               70,000
Tree Management Database                                                                            22,500                               22,500
Pedestrian Bridge, Wom Brook Walk                                                                   25,000                               25,000
                                                                777,700               721,120    1,464,400       379,550     150,000   2,715,070




                                                                21
                                            Environmental Services Portfolio Service Plan 2008/2009



Community Services
Renovation and Disabled Facilities Grants                             556,000      813,000     880,000    556,000   556,000   2,805,000


Strategic Services
Laches Close, Four Ashes                                                    0       25,040                                      25,040
Cocksparrow Lane, Huntington                                           11,000          500      18,790                          19,290
                                                                       11,000       25,540      18,790         0         0      44,330
Partnership Services
CCTV Control Room Equipment                                            42,000       40,000           0         0         0      40,000


                                                                     1,386,700    1,599,660   2,363,190   935,550   706,000   5,604,400




                                                                       22
                            Environmental Services Portfolio Service Plan 2008/2009




5.4    Staffing Resources                            Director of
                                                   Environmental
                                                      Services




                             Environmental           Landscape            Landscape         Architectural &
       Engineering
                            Health (General)          Planning           Management            Facilities
         Services
                                Services           (Hayden Baugh-      (Howard Medlicott)    Management
      (Steve Poyser)
                             (Dave Armitage)           Jones)              (5 Staff)         (John Round)
         (27 Staff)
                                (18 Staff)            (3 Staff)            (5 FTEs)            (15 Staff)
       (26.15 FTEs)
                                (17 FTEs)             (3 FTEs)                                (6.78 FTEs)




                                                       23
                                          Environmental Services Portfolio Service Plan 2008/2009



         6.0     Action Planning

           ACTION                          CONTACT            RESOURCES             KEY DATES
                                   REF   LEAD OFFICER    BUDGET    CAPITAL         START  END        CORPORATE      PERF.          EIA      EIA
        ACTION NAME                NO.                      £         OR                                AIM        MEASURE      REQUIRED    DUE
                                                                   REVENUE                                                                 DATE
Ten Year Plan (see individual      AL1   John Round               Revenue          April   March   1, 2, 3         Milestones   n/a        n/a
projects below)                                                   Capital          2007    2015
Double Glazing                     AL1   John Round      £514,000 Capital          April   March   1, 2, 3         Project      n/a        n/a
                                   (a)                                             2008    2009                    Milestones
Sanitary Improvements              AL1   John Round      £110,000   Capital        April   March   1, 2, 3         Project      n/a        n/a
                                   (b)                                             2008    2009                    Milestones
Replace carpet/furniture in        AL1   John Round       £12,000   Revenue        April   March   1, 2, 3         Project      n/a        n/a
Members/Staff room                 (c)                                             2008    2009                    Milestones

Replace lift control gear          AL1   John Round       £22,000   Capital        April   March   1, 2, 3         Project      n/a        n/a
                                   (d)                                             2008    2009                    Milestones
Self monitoring fire alarm         AL1   John Round       £11,000   Capital        April   March   1, 2, 3         Project      n/a        n/a
                                   (e)                                             2008    2009                    Milestones

Replace ceilings and lighting in   AL1   John Round       £12,000   Revenue        April   March   1, 2, 3         Project      n/a        n/a
link corridors                     (f)                                             2008    2009                    Milestones

Environmental Improvements         AL2   Hayden Baugh-    £25,000   Capital        April   March   1, 2, 3, 4, 5   Project      n/a        n/a
– High Street, Kinver (design            Jones                                     2008    2009                    Milestones
time)
Environmental Improvements         AL3   Hayden Baugh-   £242,000   Capital        April   March   1, 2, 3, 4 ,5   Project      n/a        n/a
– High Street, Kinver                    Jones                                     2008    2010                    Milestones

Environmental Improvements         AL4   Hayden Baugh-    £70,000   Capital        April   March   1, 2, 3, 4 ,5   Project      n/a        n/a
– Brickbridge Lane,                      Jones                                     2008    2009                    Milestones
Wombourne
Tree Management System             AL5   Steve Dores      £45,400   Capital        April   March   1, 2, 5         Project      n/a        n/a
                                                                                   2008    2009                    Milestones




                                                                              24
                                          Environmental Services Portfolio Service Plan 2008/2009




           ACTION                          CONTACT            RESOURCES                 KEY DATES
                                   REF   LEAD OFFICER    BUDGET     CAPITAL           START   END      CORPORATE         PERF.            EIA         EIA
        ACTION NAME                NO.                      £         OR                                  AIM           MEASURE        REQUIRED      DUE
                                                                   REVENUE                                                                           DATE
Tree Strategy                      AL6   Steve Dores           In n/a                 Dec     March   1, 2, 5         Project          n/a          n/a
                                                           budget                     2008    2009                    Milestones
TAES Action Plan                   AL7   Hayden Baugh-         In n/a                 April   March   1, 2, 3, 4      Project          Unknown at   n/a
                                         Jones/Howard      budget                     2008    2009                    Milestones       this stage
                                         Medlicott
Open space strategy Action         AL8   Hayden Baugh-           n/a   n/a            April   March   1, 2, 3, 4, 5   Project          Unknown at   n/a
Plan                                     Jones/Howard                                 2008    2009                    Milestones       this stage
                                         Medlicott

Install pedestrian bridge over     AL9   Howard              £25,000   Capital        June    Dec     1, 2, 3, 4      Project          n/a          n/a
the Wom Brook on the                     Medlicott                                    2008    2008                    Milestones
Poolhouse section adjacent to
Giggetty Lane ford

Install interpretation boards on   AL    Howard               £5,000   Capital        June    Dec     1, 2, 3, 4      Project          n/a          n/a
public open spaces at              10    Medlicott                                    2008    2008                    Milestones
Penkridge, Bilbrook and Kinver

Thermal Imaging Survey             EHG   R Eeles         20,000        CAP            04/08   03/09   1, 2, 3         % of district    No           N/a
                                   1                                                                                  surveyed
Fully Utilise Discretionary        EHG   C Mantle        310,000       CAP            04/08   03/09   1,2, 3          Amount Of        Yes          31/03/
Grant Budget                       2                                                                                  Budget Spent                   08
Produce a Local Climate            EHG   R Eeles         -             REV            04/08   11/08   1               NI 188           No
Impacts Profile (LCLIP) for the    3                                                                                  Adapting to
district                                                                                                              climate change
Undertake a business case to       EHG   R Eeles         -             REV            04/08   09/08   1               NI 185           No
develop the use of                 4                                                                                  Reduction in
renewable/sustainable energy                                                                                          CO2 emissions
sources for the council building                                                                                      from local
and apply for appropriate                                                                                             authority
funding.                                                                                                              operations




                                                                                 25
                                           Environmental Services Portfolio Service Plan 2008/2009




           ACTION                           CONTACT          RESOURCES             KEY DATES
                                    REF   LEAD OFFICER   BUDGET   CAPITAL        START   END        CORPORATE          PERF.            EIA       EIA
        ACTION NAME                 NO.                    £         OR                                AIM            MEASURE        REQUIRED    DUE
                                                                  REVENUE                                                                        DATE
Carry out a detailed                EHG   G Colling      -       REV             04/08     03/09    2               No of sites      No
assessment of the 5 possibly        5                                                                               investigated
contaminated sites, which may
pose the highest risk to human
health or pollution of controlled
waters.
Implement in partnership with       EHG   G Colling               REV            04/08     Ongoin   2               Publish annual   No
other agencies the Air Quality      6                                                      g                        report on
Action Plan                                                                                                         progress with
                                                                                                                    the plan
Produce a new information           EHG   A Munro        10,000   REV            04/08     11/08    1               No of leaflets   No
pack and calendar of waste          7                                                                               distributed
collection dates for all
properties for the next 2 years
Produce a thorough options          EHG   D Armitage                             04/08     07/08                                     No
appraisal for future waste          8
collection and a detailed study
of suitable opportunities for
disposal including waste to
energy and anaerobic
digestion.

           ACTION                            CONTACT         RESOURCES            KEY DATES
                                    REF        LEAD      BUDGET   CAPITAL        START   END            CORPORATE       PERF.            EIA       EIA
        ACTION NAME                 NO.      OFFICER       £        OR                                     AIM         MEASURE        REQUIRED    DUE
                                                                  REVENUE                                                                         DATE
Car Parks (capital):
Carry out annual improvement                                                                 Dec                        Project
                                    ES1   A Perry         £12K          C         Jun 08                  1,2,5                           No      N/a
scheme as part of new rolling                                                                08                        milestones
programme




                                                                            26
                                        Environmental Services Portfolio Service Plan 2008/2009



Civil Parking Enforcement
(CPE):
Carry out the tasks necessary
to facilitate completion of
                                                                                Mar                Project
formal agreements with           ES2   S Poyser     £7K       R        Apr 08         2,5                      No   N/a
                                                                                09                milestones
Staffordshire County Council
and other local authority
partners and implement the
service

Commercial Development
(capital): Complete
outstanding works at Laches                                                     Dec                Project
                                 ES3   A Perry      £25K      C        Apr 08         2,3,5                    No   N/a
Close industrial site and                                                       08                milestones
formally apply for adoption of
road/footpaths and sewers

Commercial Development
(capital): Complete
outstanding works at Littleton                                                  Dec                Project
                                 ES4   A Perry      £19K      C        Apr 08         2,3,5                    No   N/a
Drive industrial site and                                                       08                milestones
formally apply for adoption of
road/footpaths

Depot (capital):
Carry out minor improvements
                                                                                Dec                Project
needed to comply with waste      ES5   S Poyser     £12K      C        Jun 08         2,5                      No   N/a
                                                                                08                milestones
management licensing
requirements and EMS

Highways & Lighting
(capital):
                                                                                Mar                Project
Implement programme of           ES6   S Poyser     £35K      C        Apl 08         1,2,5                    No   N/a
                                                                                09                milestones
lighting improvements for
completion by March 09




                                                                  27
                                             Environmental Services Portfolio Service Plan 2008/2009



       7.0      A Risk Assessment of all the risks associated with delivering the actions within the service plan should be performed and any
                opportunities that arise out of the management of those risks. The likelihood should be scored from 1-5 as should the impact.
Risk         Description           Likelih    Impact    Gross         Mitigation         Likelih   Impact   Inherent   Responsible   Corp.     Opportunities
No.                                 ood        (I1)      Risk                             ood       (I2)       Risk    Officer       Aims      Presented
                                    (L1)               (L1xI1)                            (L2)               (L2xI2)
AL1    Death/injury/damage                                       Provision in budget                                   Hayden                  Dangerous tree
       due to accident caused        2          5        10      for procurement of        2         5        10       Baugh-Jones     2       survey pending and
       by unmaintained trees                                     new system and data                                                           remedial action as
                                                                 capture                                                                       required.
AL2    Due to specialist nature                                  Staff development                                     Hayden                  Documented
       of key service staff                                      and appraisal                                         Baugh-                  procedure pending.
       could be difficult to         2          4        8       scheme. Employee          1         4         4       Jones/          5       Management
       replace which could                                       benefits. Agency                                      Howard                  development
       impact upon service                                       staffing as                                           Medlicott/              programme.
       quality.                                                  temporary solution.                                   John Round
AL3    Issues such as lack of                                    Open space audit will                                 Howard        2, 3, 4   Development of
       parks and inadequate                                      identify quality                                      Medlicott/              Open space strategy
       play equipment can                                        issues.                                               Hayden                  and action plan.
       effect residents              5          3        15                                4         3        12       Baugh-Jones
       satisfaction with parks
       and open spaces,
       leisure provision and
       overall satisfaction with
       the Council.

AL4    Health and safety risks                                   Portable electrical                                   John Round     2, 5     Education and
       due to use of                                             testing schedules                                                             training
       inappropriate electrical      3          5        15      identify appropriate      2         4         8
       equipment could result                                    equipment. Health
       in injury.                                                and safety
                                                                 inspections.

AL5    No first aid cover for                                    No controls in place.                                 John Round     2, 5     Additional training to
       out of hours working          5          3        15      Need procedure and        5         3        15                               be implemented
                                                                 control measures.




                                                                                   28
                                            Environmental Services Portfolio Service Plan 2008/2009




Risk         Description          Likelih    Impact    Gross         Mitigation        Likelih   Impact   Inherent   Responsible   Corp.   Opportunities
No.                                ood        (I1)      Risk                            ood       (I2)       Risk    Officer       Aims    Presented
                                   (L1)               (L1xI1)                           (L2)               (L2xI2)
AL6    Inappropriate use of                                     Increase staff                                       John Round      2
       electrical equipment                                     awareness of impact.
       causes surges in                                         Energy monitoring
       demand in excess of                                      and control. New
       capacity of system.          5          4        20      whole site generator     1         4         4
       This can cause power                                     installed.
       outages, which can
       severely impact upon
       Council operations and
       adversely affect service
       provision across the
       Council.

AL7    Dependency on single                                     Continuity of                                        John Round     2, 5   Documented
       member of staff with                                     contractors with                                                           procedure.
       working knowledge of         5          4        20      detailed knowledge       2         4         8                             Deputy trained in
       building infrastructure                                  of the building.                                                           essential duties.
       and plant.                                               Knowledge transfer
                                                                to other staff
                                                                members.

AL8    Vandalism, theft and                                     CCTV contract                                        John Round      5     Educate and inform
       other crime on Council                                   monitoring.                                                                staff about risks and
       Office grounds.              5          2        10                               3         2         6                             control measures.

AL9    Danger of RTA on                                         Signage in place.                                    John           2, 5   Review risk
       Council car park due to                                                                                       Round/Ann             assessment.
       motorists not obeying                                                                                         Cadman                Introduce improved
       safety rules e.g.            5          4        20                               5         4        20                             control measures as
       speeding, use as                                                                                                                    required.
       thoroughfare and
       incorrect entry to the
       grounds.




                                                                                  29
                                           Environmental Services Portfolio Service Plan 2008/2009



Risk         Description         Likelih    Impact    Gross         Mitigation          Likelih   Impact   Inherent   Responsible   Corp.      Opportunities
No.                               ood        (I1)      Risk                              ood       (I2)       Risk    Officer       Aims       Presented
                                  (L1)               (L1xI1)                             (L2)               (L2xI2)
AL10   Term grounds                                            Company guarantee                                      Howard        1, 2, 3,   Contract term to
       maintenance contractor      2          2        4       from contractor –          1         2         2       Medlicott        4       2011 – review
       going into liquidation                                  section 8.0 in                                                                  options then
                                                               contract document

AL11   Accidents during                                        Risk assessments,                                      Howard                   Review risk
       landscape improvement                                   H&S plans and                                          Medlicott                assessments on an
       works or grounds            5          2        10      method statements          1         2         2                        2       annual basis.
       maintenance activities.                                 are completed by
                                                               contractors and also
                                                               internally.
AL12   Term contractor not                                     Contract document                                      Howard         1, 2
       meeting specification       1          2        2       has control measures       1         2         2       Medlicott
       requirement.                                            written in.

AL13   Design for High Street,                                 Build consultation                                     Hayden        1, 2, 3,   To engage with, and
       Kinver.                                                 period into                                            Baugh-Jones     4, 5     get „buy in‟ from
       Programme timescales                                    programme. Use of                                                               public.
       affected by outcomes                                    high quality graphic
       of public consultation      4          4        16      work to explain            3         3         9
                                                               proposals to the
                                                               public. Use of
                                                               different consultation
                                                               methods.

AL12   Production of Open                                      Service Challenge;                                     Hayden        1, 2, 3,   Bringing in external
       space strategy may                                      external funding                                       Baugh-Jones     4, 5     funding.
       increase expectations       4          5        20      opportunities; use of      3         4        12                                Manage
       and costs associated                                    revenue budgets as                                                              expectations.
       with Action Plan                                        appropriate.
       projects likely to be
       high.




                                                                                 30
                                           Environmental Services Portfolio Service Plan 2008/2009




Risk         Description         Likelih    Impact    Gross         Mitigation         Likelih   Impact   Inherent   Responsible   Corp.      Opportunities
No.                               ood        (I1)      Risk                             ood       (I2)       Risk    Officer       Aims       Presented
                                  (L1)               (L1xI1)                            (L2)               (L2xI2)
AL13   Health and Safety risks                                 CDM Consultant for                                    John Round    1, 2, 3    Effective
       associated with                                         constructional health                                                          communication
       buildings maintenance       3          5        15      and safety matters.       1         5         5                                regarding works on
       and construction works.                                 Routine maintenance                                                            Council Offices and
                                                               risk assessed                                                                  liaison with the
                                                               internally.                                                                    Health and Safety
                                                                                                                                              Officer.
AL14   Financial risks related                                 Agreed stage                                          John Round    1, 2, 3,
       to the maintenance of       2          5        10      payments on               1         3         3                        5
       the Council Offices.                                    completed work
                                                               only.
                                                               Programme of
                                                               planned maintenance

AL15   Peaks in demand and                                     Development Control                                   Hayden        1, 5       Timely
       finite resources could                                  identify required                                     Baugh-Jones              communication
       result in delayed           5          4        20      response times. A &       4         4        16                                where problems
       response to                                             L attempt to comply                                                            meeting timescales
       development control                                     and advise if unable                                                           are likely.
       queries, which could                                    to do so. Additional
       impact upon planning                                    Arboricultural staff.
       PI‟s.




                                                                                 31
                                             Environmental Services Portfolio Service Plan 2008/2009




Risk         Description           Likelih    Impact    Gross         Mitigation          Likelih   Impact   Inherent   Responsible   Corp.   Opportunities
No.                                 ood        (I1)      Risk                              ood       (I2)       Risk    Officer       Aims    Presented
                                    (L1)               (L1xI1)                             (L2)               (L2xI2)
ES1                                                              Systems in place for
                                                                 BCO‟s to keep up to
       Incorrect advice or                                       date on changes to
       decision given under                                      regulations by CPD                                                           Professional
                                                                                                                          P Screen
       Building Regulations -        3          4        12      events and technical       2         4         8                       2,5   motivation for staff
                                                                                                                          K Baker
       Council faces litigation                                  journals. Professional                                                       leads to good morale
       from affected party.                                      indemnity insurance
                                                                 cover provided.
                                                                 Informal
       Inability to                                              arrangements with
       recruit/retain suitable                                   other local
       building control staff -                                                                                                               Flexible approach to
                                                                 authorities to “farm
       drop in service                                                                                                                        delivering services –
ES2                                  2          3        6       out” some of the           2         3         6         S Poyser      2,5
       standards results in                                                                                                                   opportunity for
                                                                 work plus use of
       complaints plus                                                                                                                        partnership working
                                                                 supplementary
       operational difficulties.                                 agency staff
                                                                 (expensive).
       Assault or injury to                                      Programme of
       person(s) using                                           periodical
       council-owned public                                      inspections.                                                                 Park Mark awards
ES3    car park. Council faces       3          4        12      Customer info signs        2         4         8         A Perry       2,5   good for Council‟s
       litigation from affected                                  in place. Sites                                                              profile
       party.                                                    maintained up to
                                                                 Park Mark standards.
       Fire in CCTV control                                      Alarm system and
       room results in                                           suitable means of
       disruption of CCTV                                        escape plus fire
ES4    monitoring and loss of        1          4        4       extinguisher               1         4         4         S Poyser      5     Not applicable
       support to Police and                                     provided; equipment
       CSP; plus possible                                        insured.
       injury to personnel.




                                                                                   32
                                           Environmental Services Portfolio Service Plan 2008/2009




Risk         Description         Likelih    Impact    Gross         Mitigation         Likelih   Impact   Inherent   Responsible   Corp.   Opportunities
No.                               ood        (I1)      Risk                             ood       (I2)       Risk    Officer       Aims    Presented
                                  (L1)               (L1xI1)                            (L2)               (L2xI2)
                                                               Long term formal
       One of CCTV
                                                               contracts in place
       Contractors (guarding
                                                               with reputable
       or system                                                                                                                           Good working
                                                               contractors.
       maintenance) pulls out                                                                                                              relationships helps to
                                                               Performance
ES5    resulting in suspension     2          4        8                                 1         4         4         S Poyser      5     keep abreast of
                                                               monitoring carried
       of CCTV monitoring                                                                                                                  developments in the
                                                               out.
       service and loss of                                                                                                                 industry
       support to Police and
       CSP.
       Failure to maintain                                     Routine inspection
ES6    flood defences results      2          3        6       and maintenance           1         3         3         A Perry       2     Not applicable
       in localised flooding                                   programme
                                                               Drivers properly
       Serious incident
                                                               trained and licensed.
       involving council
                                                               Implementation of                                       S Poyser
ES7    vehicle. Driver and/or      3          5        15                                2         5        10                       5     Not applicable
                                                               corporate Driving at                                    P Killian
       Council face
                                                               Work policy (pending
       prosecution.
                                                               during 2008).
       Lone working –                                          Corporate procedure                                     S Poyser
ES8                                3          5        15                                2         5        10                       2,5   Not applicable
       employee suffers harm                                   in place.                                               P Killian




                                                                                 33
                                           Environmental Services Portfolio Service Plan 2008/2009




Risk         Description         Likelih    Impact    Gross         Mitigation          Likelih   Impact   Inherent   Responsible   Corp.   Opportunities
No.                               ood        (I1)      Risk                              ood       (I2)       Risk    Officer       Aims    Presented
                                  (L1)               (L1xI1)                             (L2)               (L2xI2)
       Pollution from depot
       waste leads to
       prosecution for                                         Included in EMS
       contravention of waste                                  action plan.
       management                                              Environment Agency
       regulations - Council                                   has given advice.
ES9    faces by Environment        2          4        8       Improvements to            1         4         4         S Poyser      2,5   Not applicable
       Agency and                                              council depot
       interruption of street                                  included in 2008-09
       cleansing operation                                     capital programme.
       leading to visible drop
       in performance.
                                                               Inspection and
       Falling material from
                                                               maintenance                                                                  Value for money
ES10   street light causes         2          5        10                                 1         5         5         S Poyser      2,5
                                                               contract in place                                                            demonstrated
       injury to passer-by.
                                                               (ABB Ltd).




                                                                                   34
                                            Environmental Services Portfolio Service Plan 2008/2009




Risk         Description          Likelih    Impact    Gross          Mitigation          Likelih   Impact   Inherent   Responsible   Corp.   Opportunities
No.                                ood        (I1)      Risk                               ood       (I2)       Risk    Officer       Aims    Presented
                                   (L1)               (L1xI1)                              (L2)               (L2xI2)
EHG    Insufficient Demand To       2          2        4       Promote Service             1         1         1         C Mantle    1,2,3
 1     Spend Grant Budget on                                    Proactively
       EHG action 2
EHG    Insufficient staff           2          2        4       Housing team and            1         1         1         C Mantle    1,2,3
 2     resources to spend                                       agency currently
       grant budget on EHG                                      fully staffed. Can
       action 2                                                 switch load between
                                                                officers and agency if
                                                                necessary
EHG    Study into adaptation        1          4        4       Head of EHG to              1         1         1         R Eeles       1
 3     of climate change is not                                 monitor.
       completed, therefore                                     Agreement put in
       no basis for reporting                                   place before study
       on target NI188 e.g.                                     commences to
       student drops out, lack                                  ensure study is
       of co-operation from                                     completed.
       service managers                                         Interviews and
                                                                notification of what
                                                                needed for study to
                                                                be set up well in
                                                                advance.
       Source of funding for        1          3        3       Ensure made aware           1         1         1         R Eeles       1       Timely service
       renewable schemes                                        of different grant                                                             challenge bid and
EHG
       amended and/or                                           schemes available                                                                business case
 4
       reduced.                                                 and closing dates.                                                             presentations for
                                                                                                                                                   members.
       Staff resource diverted      4          1        4       Allocate specific staff     2         1         2         G Colling     2
EHG
       to other areas of work                                   time to project
 5
       EHG5
EHG    Failure to implement         3          1        3       See assurances from         2         1         2         G Colling     2
 6     plan for EHG 6                                           other agencies




                                                                                   35
                                           Environmental Services Portfolio Service Plan 2008/2009




Risk         Description         Likelih    Impact    Gross         Mitigation        Likelih   Impact   Inherent   Responsible   Corp.   Opportunities
No.                               ood        (I1)      Risk                            ood       (I2)       Risk    Officer       Aims    Presented
                                  (L1)               (L1xI1)                           (L2)               (L2xI2)
       Increase in fly tipping     5          3        15      Covert surveillance      4         3        12        Catherine      1
       resulting in clear up                                   operations.                                           Gutteridge
       costs, resident                                         Publicity
EHG    complaints and adverse                                  Zero tolerance
 7     perception/publicity of                                 approach
       the district. – Minimal
       resources available to
       tackle this issue.




                                                                                 36

				
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