NHI course 133101 – Using the Incident Command System ICS at Highway Incidents Final Preliminary Lesson Plan Solicitation Numbe by tds58308

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									NHI course 133101 – Using the Incident Command System (ICS) at
                      Highway Incidents




                Final Preliminary Lesson Plan




              Solicitation Number DTFH61-04-T-86015


                        January 20, 2005



                              Iteris Inc.
                    107 Carpenter Dr. Suite 230
                      Sterling, Virginia 20164
                           (703) 925 3810




                               and


                 Dunn Engineering Associates, P.C.
                         66 Main Street
                 Westhampton Beach, N.Y. 11978
Using the Incident Command System at Highway Incidents                                                         Final PLP


                                      TABLE OF CONTENTS

    I.    COURSE INTRODUCTION.............................................................................. 1
    II.   EXECUTIVE SUMMARY ................................................................................ 1
    III.  COURSE ORGANIZATION ............................................................................. 3
    IV.   COURSE COORDINATION ............................................................................. 4
    V.    CLASS SIZE ....................................................................................................... 5
    VI.   HOST AGENCY RESPONSIBILITIES ............................................................ 5
            Audiovisual Requirements ............................................................................. 5
            Room Requirements....................................................................................... 6
            Local Training Coordinator's Responsibilities .............................................. 6
            Training Site................................................................................................... 6
            Participants and Instructors ............................................................................ 8
            Final Arrangements ........................................................................................ 8
            Student Requirements .................................................................................. 10
    VII. TARGET AUDIENCE ..................................................................................... 10
    VIII. COURSE GOALS AND OUTCOMES ............................................................ 10
            Course Goals ................................................................................................ 10
            Course Outcomes ......................................................................................... 11
    IX. GUIDELINES TO INSTRUCTORS ................................................................ 11
    X. COURSE AGENDA ......................................................................................... 14
    XI. PRESENTATION REQUIREMENTS ............................................................. 15
            Before the Training Event Checklist............................................................ 15
            During the Training Event ........................................................................... 16
            After the Training Event .............................................................................. 17
    XII. PRELIMINARY LESSON PLANS ................................................................. 17




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I.     COURSE INTRODUCTION

Using the Incident Command System at Highway Incidents is a two-day course designed
to assist novice practitioners, particularly representatives of transportation organizations
and towing and recovery, obtain a working knowledge of the Incident Command System
(ICS) management system and how it applies to managing highway incidents. As a
training tool, this course assists agencies, jurisdictions, and regions in achieving
compliance with Homeland Security Presidential Directive-5 (HSPD-5), Management of
Domestic Incidents. HSPD-5 requires all Federal departments and agencies to make
adoption of the National Incident Management System (NIMS) by State, tribal, and local
organizations a condition for Federal preparedness assistance beginning in FY 2005.
This course specifies the framework governing ICS organization and operations as
presented in NIMS. The course also incorporates guidelines and procedures for
establishing each of the major functional areas and associated elements of the ICS
organization in addition to key perspectives of the public safety community, as described
in the Model Procedures Guide for Highway Incidents by the National Fire Service
Incident Management System Consortium.

Approximately half of this two-day course involves interactive training in ICS, and the
remainder is invested in two tabletop exercises on applying ICS to specific highway
incident scenarios. One exercise involves a major traffic incident, and the other exercise
pertains to a larger disaster affecting a highway system.


II.    EXECUTIVE SUMMARY

A highway incident is a planned or unplanned event that disrupts the normal operation of
the transportation system and requires a short-term response by one or more agencies for
the purpose of rescue, control, and/or mitigation. Highway incidents vary widely in
severity from vehicle disablements and minor crashes involving a single agency response
(e.g., law enforcement or service patrol) to a natural disaster or other catastrophe creating
a regional impact and necessitating a multi-agency response across disciplines and
jurisdictions. The life cycle of a highway incident encompasses many distinct activities
where each activity represents a priority of a specific agency and its expert practitioner or
response crew. This dynamic response process demands interagency coordination and
collaboration in the sense that responders must cultivate a working trust with one another,
transfer command and control when necessary, and ensure sufficient on-scene resources
exist at all times. Responders must collectively follow a proactive approach rather than
just reacting to each unfolding situation. Implementation of a formal management
process, such as the ICS, may overcome these challenges by eliminating ambiguity in
command and control, improving resource coordination and communications, and
facilitating the application of standard guidelines and operating procedures to day-to-day
highway incident management.


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ICS is a management system designed to enable effective and efficient domestic incident
management by integrating a combination of facilities, equipment, personnel, procedures,
and communications operating within a common organizational structure. ICS may be
implemented for any highway incident at any severity level. It is designed for use from
the time of first responder arrives on the scene until the use of ICS is no longer
warranted.

Using the Incident Command System at Highway Incidents is a two-day course with
representatives of transportation organizations and towing and recovery companies as its
target audience. Transportation agencies own and operate the highway system. Towing
and recovery companies play an indispensable role in effecting incident removal and
restoring the affected road section back to normal operation. These stakeholders serve a
prominent role in day-to-day highway incident management but may require a more
substantive understanding of their function under an established ICS where a multi-
agency team of responders employ a management tool that provides for the command,
control, and coordination of resources at the scene of a highway incident through a
structure and procedures for organizing personnel, facilities, and equipment.

The governing document for this course is the National Incident Management System
(NIMS) from the Department of Homeland Security. This course provides an effective
balance of instruction and participant interaction and practice to enable participants to
easily extract and apply the key concepts, principles, guidelines, and procedures of the
ICS for any highway incident. Through the completion of course exercises that allow
participants to develop custom products based on the stakeholders and resources
available in their area, participants will have a head start in supporting a proactive, multi-
agency response to highway incidents ranging from traffic incidents to relatively
uncommon emergencies where transportation resources and technology applications may
represent critical factors in public safety and the overall efficiency of a jurisdiction or
region response.

This course covers the following key ICS topics:

   Management characteristics of the ICS
   Major functional areas of the ICS organization
   Unified Command organization and application
   Major organizational elements of the ICS Operations Section
   Programs to achieve agency preparedness
   Concepts and processes for managing resources and communications and information
   Guidelines and procedures for establishing ICS
   Steps in preparing an Incident Action Plan
   Considerations for establishing an Incident Command Post and staging areas

ICS is extremely comprehensive so it requires training and study to completely
understand the command and control protocol that drives its operation at the scene of a
highway incident. This training course will help transportation professionals become a

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full partner in local and region-wide ICS operations as the NIMS is adopted throughout
the country. Course lectures and tabletop exercises will illustrate the integration path that
an ICS organizational structure must take to support highway incident management
policies, guidelines, and procedures. Finally, this training course will satisfy the need to
provide transportation personnel a lasting reference and specific applications of ICS
configured to local highway incident management activities.



III.    COURSE ORGANIZATION

Two qualified FHWA-approved instructors will present this two-day course using the
curriculum materials that include an Instructor Guide, a Participant Workbook, a
Reference Manual, visual aids, and case studies. In addition, the instructors need at least
two flip charts and sets of markers, and audiovisual equipment.

The course is designed to run from 8:30 AM to 4:30 PM each day. Other time frames can
be accommodated provided the Course Host gives notice at the time the course is
requested. A preliminary agenda is shown in Section X.

This course is divided into 14 lessons, three of which are small group exercises, as
shown in the following table. Detailed lesson plans can be found in Section XI.

 Lesson                             Lesson Title & Description                                   Time
    #                                                                                           (min.)
    1     Welcome and Introductions                                                                45
    2     Incident Command System Overview                                                         30
    3     ICS Organizational Structure                                                             45
    4     ICS Operations Section                                                                   30
    5     Unified Command                                                                          45
    6     Advance Planning and Coordination                                                        45
    7     Implementation                                                                           60
    8     Exercise: ICS Planning                                                                   45
    9     Day One Summary                                                                          15
   10     Day One Review (Discussion)                                                              30
   11     ICS Tabletop Exercise #1: Highway Incident Involving a Hazardous                        135
          Material Spill
   12     Instructor Review and Guidance                                                 15
   13     ICS Tabletop Exercise #2: Highway Incident Involving a Possible Terrorist Act 135
   14     Course Summary and Conclusions                                                 45




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IV.    COURSE COORDINATION

The NHI Training Project Manager, contractor for the course, instructors, Local Training
Coordinator, and NHI Course Scheduler will work together to plan and deliver the
course. Usually, a Local Training Coordinator will submit an On-Site Course Request
form (FHWA 1530) with Requested Dates and Training Sites to the NHI Course
Scheduler, who in turn will contact the course contractor. The contractor will then contact
the Local Training Coordinator and discuss possible dates for the course. Once a list of
potential dates is compiled, the contractor will check the availability of the instructors.
The contractor will confirm the delivery date with the Local Training Coordinator, NHI
Course Scheduler, and instructors. The NHI Course Scheduler will then submit the On-
Site Course Request form with the agreed date to the NHI Training Project Manager for
approval. Once the NHI Training Project Manager approves the On-Site Course Request
form, the course session is formally scheduled for the agreed dates and training site. This
also authorizes the contractor to conduct the course. A confirmation is mailed to the
instructors. The contractor will communicate with the host Local Training Coordinator
to:
     Confirm times of instruction
     Obtain directions to training facility
     Discuss host State requirements (see Section V)
     Obtain lodging recommendations for the instructors
     Complete and submit the local case study form
     Arrange for shipping of the course materials to the site

The contractor will fax the Course Roster to NHI within five days after the course and
mail the original Course Roster, Participant Registration Forms, course evaluations, and
test results to the NHI Training Project Manager. The contractor usually will send a thank
you note to the Local Training Coordinator. If desired, the NHI Training Project Manager
will send copies of the evaluation forms to the Local Training Coordinator.




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V. CLASS SIZE

The maximum class size permitted by NHI is 30 people; usually the smaller the class
sizes the better (with a minimum of 20). NHI will ship 30 copies of the Reference
Manual, Participant Workbook and the Administrative Package to the Local Training
Coordinator to the address shown on the On-Site Course Request form (FHWA 1530). It
is recommended that the Local Training Coordinator distribute the manual to the
participants one week prior to the course, encouraging them to review the manual before
coming to class. In the event the Reference Manual cannot be distributed prior to the
course, a copy of it, along with the Participant Workbook, should be placed at each
participant's seat by the Local Training Coordinator prior to the beginning of the first day
of class. A writing pad and pen also should be provided for each participant. NHI will
send a registration roster, tent cards for participants’ names, course evaluation forms,
registration forms and course certificates to the host agency several weeks before the
course delivery date. The Local Training Coordinator must notify the NHI Course
Scheduler concerning any changes to the number of manuals or the shipping address.



VI. HOST AGENCY RESPONSIBILITIES

Audiovisual Requirements
Visual aids for this course include PowerPoint presentations and flip charts. The
instructors may also need internet access to visit websites relevant to the topics being
discussed. The following audiovisual equipment/materials are necessary for delivery of
this course:

      LCD projector compatible with a notebook computer and cables for proper
       connection (e.g., InFocus or similar make)

      Spare projector bulb

      Electronic remote device to advance slides in PowerPoint presentation, if
       available

      Projection screen (at least 6’ x 6’)

      Pointer (preferably laser type)

      Twenty-foot or longer extension cord

      Flip charts (at least two)

      Large markers, assorted colors (at least seven sets)

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      Large black markers for participant tent cards (at least one for every two
       participants should be placed on their table/workspace)

      Dial-up or Wireless connection to the internet.

All equipment and materials should be placed in the room for the instructors to check at
least one hour prior to the first day of the course. The host State should provide technical
assistance during this time and contact information for technical assistance during the
presentation of the course.



Room Requirements
The room should be large enough to accommodate workspace with tables and chairs for
up to 30 participants and 2 instructors plus the aforementioned equipment—a large
conference room or classroom.

Instructors should be able to arrange the classroom, as they deem most appropriate given
the exact number of participants. (The ideal arrangement allows participants to interact
with the instructors and each other; e.g., a U- or V-shape arrangement, clusters of work
areas, etc. Avoid "lecture hall" type of arrangements.) All participants should be able to
see the screen and the instructors; however, participants and instructors should be able to
move about the room without obstruction.

A preparation table and a presentation table should be provided for the instructors. The
room should be in a quiet area and have a lighting system that permits convenient
dimming of the lights, especially where the screen is located.



Local Training Coordinator's Responsibilities
The Local Training Coordinator is responsible for preparing the site prior to the
instructors’ arrival. Below is a checklist of the things the Local Training Coordinator
needs to do before instructors arrive. It is recommended that the instructors contact the
Local Training Coordinator to ensure these steps have been taken.



Training Site
The Local Training Coordinator should verify the following accommodations are in
place for the training site:



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    Selection of a training room is critical to the success of the course. Great care
      should be taken to select a room that will not be overcrowded, too hot or too cold,
      or subject to outside distractions. The instructor should contact the coordinator
      with any specific requirements for the training facility
      Reserve a training room for the duration of the course (possibly for the whole
       day)
      Check to see if anyone else will be using the room for nighttime functions
      Determine if books and equipment can be left in the room. Training courses
       requiring special equipment or computers must have after-hours security
      Visit the classroom to make certain it meets all of the instructors’ requirements


Other considerations for a training room:
      Heat or air conditioning - should not be loud when running. Also find out if the
       instructor can control these and other potential sources of noise.
      Adequate shape and size. No poles or obstructions
      Special arrangements for demonstrations, labs and experiments
      Seating arrangements
      Away from kitchen, construction area or other noise distractions
      Electrical outlets
      Lighting controls – This course uses visual aids that require a projection screen.
       It is important to have a room where lighting can be controlled to prevent glare on
       the screen while not placing the room in total darkness


Consider the following points for using visual aids:
      Will shades completely darken all windows?
      Can the lights be selectively dimmed when showing slides or viewgraphs?
      Will overhead lights shine directly on the screen?
      Can a bulb be removed above the screen or will the flipcharts or whiteboard be
       too dark?




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Participants and Instructors
   If needed, reserve a block of hotel/motel rooms for the course participants and
    instructors. Some hotels will provide a free meeting room if a minimum number of
    participants stay at the hotel.
   Participants and instructors should be:
    o Informed of course start and end times
    o Advised on hotel accommodations and room rates, check out times
    o Furnished with maps
    o Advised on parking arrangements
    o Advised on the dress code for the training



Final Arrangements
Two Weeks Before The Course:
 Make sure an approved copy of the On-Site Course Request form (Form FHWA
  1530) has been received. If not, call NHI Course Scheduler at (703) 235-0528.

Check that all training materials have arrived:
     Participant workbooks
     Tent cards (large felt tip markers will be needed)
     Evaluation forms
     Class roster form
     Student registration form
     Certificates


Other checks:
     Reconfirm the training facilities.
     Discuss the seating arrangements and who will setup the room.
     Discuss what time the room is unlocked/locked.
     Check to make sure a technician is available in case there are problems setting up
    the room or if something goes wrong during the course.

One Week Before The Course:
   Complete and return the Case Studies Questionnaire. (See earlier comment on this.)


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   Prepare directional signs to classroom.
   Prepare no smoking signs in the classroom. Signs should be posted or a note written
    on the whiteboard.
   Identify smoking areas.
   Determine where snacks will be available.
   Identify where telephones are - both for participants to make outgoing calls and to
    receive incoming messages.
   Prepare a list of eating places for lunch, along with a map.
   Decide who will welcome the participants and introduce the instructors.
   Special checkout arrangements (in hotels) to coincide with the course completion
    time.
   Determine who will prepare the certificates of training and who will pass them out at
    the end of the course.

One Day Before The Course:
   Set-up the Classroom.
   Organize the participant materials.
   Post directional signs.
   Test all equipment.

During The Course:
   Let the instructor know whom to contact if he/she needs assistance.
   Include information and provide instructions on the International Association for
    Continuing Education and Training (IACET) CEUs guidelines and requirements.
   Provide information on how to contact the technician during the training event,
    such as telephone and/or room number.
   Have participants sign in each day in the morning and afternoon sessions.
   Prepare certificates of training. The time needed to prepare them may be reduced
    and the appearance improved by using a computer with a graphics program and a
    laser printer.
   Check with the instructor at least a few times during the course to see if there are any
    problems.




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After The Course:
Make certain the instructor has the course roster, course evaluation forms, end of course
tests, and participant registration forms. The instructor is responsible for sending these
items to NHI.



Student Requirements
In addition to the Reference Manual and Participant Workbook, the host should provide
notepads and pens, or instruct participants to bring notepads and pens with them.



VII. TARGET AUDIENCE

The Using the Incident Command System at Highway Incidents is a two-day course
primarily targeted at Operations and Maintenance personnel from state and local
Departments of Transportation and Public Works. More specifically:
     Incident Response Teams
     Motorist Assistance Patrols
     Transportation Management Center Staff

The secondary audience for this course is Public Safety Responders. This includes:
    Police
    Fire
    Emergency Teams
    Towing and Recovery Teams
    Hazardous Materials Response Teams


VIII. COURSE GOALS AND OUTCOMES

Course Goals

At the conclusion of the course participants will be able to apply the knowledge and
demonstrate the skills associated with establishing and managing an ICS organizational
structure at the scene of a highway incident while properly adhering to National Incident
Management System guidelines and procedures.

The adult learners will be involved and actively participate throughout the course.
Structured learning opportunities will be used to validate their grasp of the course
materials and relate their learning experiences to work-related scenarios.



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Course Outcomes
At the end of this course, participants will be able to:

1. Describe where transportation organization personnel and services fit into ICS

2. Identify ICS functional areas and associated organizational levels within each
   functional area

3. Describe how transportation organizations support other functions beside operations

4. Indicate alternative resources that may be available to transportation personnel to
   enable them to better perform their duties

5. Identify training responsibilities

6. List interaction of transportation organizations with higher levels: giving tasks,
   suggesting tasks and providing feedback


IX.       GUIDELINES TO INSTRUCTORS

During The Course:
     At the beginning of the course, explain that NHI has instituted a course design policy
      to include post-course testing as part of a continuous improvement process and to
      conform to the International Association for Continuing Education and Training
      (IACET) standards. Clearly explain the IACET CEU’s guidelines and requirements.
      Ensure that participants know that they must attend the entire course and pass a test at
      the end of the course. Explain that that test will cover the learning outcomes of the
      course and that a grade of at least 70 is required to pass the test.
     In the morning and afternoon of each day, have participants sign-in in the appropriate
      column of the course roster. Explain that they should sign-in with their initials, not
      an ―X‖ or a checkmark.

     One of the most effective ways for the participants to learn and grow is to
      demonstrate learning by doing during the course. One method of learning
      demonstration is answering questions. An instructor should be able to ask probing
      questions that cause learners to open their minds and focus on the topics under
      discussions. By frequently asking questions, an instructor will be able to determine if
      learning is taking place. Here are specific guidelines/suggestions for asking
      questions:

         Consider the way you ask questions. Do not ask questions that require a yes or no
          answer. Ask open-ended questions that encourage student feedback.


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       Let students know up front that you will be asking questions, that you expect
        them to provide answers, and that it is okay if their answers are sometimes
        incomplete or not on target.

       Let students know that exercises will be conducted to emphasize the learning
        outcomes of sessions.

       Learners' responses will help you determine the source of potential learning
        deficiencies.

       Ask questions frequently during the course to determine if learning is occurring
        and to help you maintain a good pace.

       Use questions at the end of a section to summarize the material and determine if
        you have met the learning outcomes.

       Rephrase question to make sure everybody understood what was asked.

The instructor should raise questions to the entire class so that everyone can start thinking
of answers. If no one answers, use the following techniques:

       Count to 10 before asking the questions a second time. Silence is okay.

       Give sufficient time for a response. Avoid answering the questions yourself.

       Rephrase question to make sure everybody understood what was asked.

       Give hints. This indicates that you sincerely want the students to learn and that it
        is okay if they do not always have the answers.

       Give credit to partial answers.

       At the end of the course, give out certificates as participants turn in their
        evaluation forms.

This course includes two sessions that involve an ICS tabletop exercise and debrief on a
defined highway incident scenario. The instructor will organize each tabletop exercise as
follows:
       Present characteristics of a pre-defined highway incident.
       Distribute a scenario simulation timeline that describes the scene, shows a map of
        the affected area, details key characteristics of the incident as it evolves, and
        indicates various agency disciplines that may likely respond to the incident.


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      Encourage participants to reference action plan templates and other supporting
       material developed in the first day exercises and perform the tabletop exercise
       based on the scope of agencies and resources available in their area.
      Establish four participant groups with each group conducting an independent
       tabletop exercise.
      Instruct each group to designate one or more persons to serve the specific roles as
       defined for each scenario.
      Instruct each participant group to complete a series of simultaneous tasks
       outlined in the applicable course session instructional method.

After The Course:

      Gather the course roster, course evaluation forms, participant registration forms,
       and end of course assessment.

      On the course roster, when participants did not sign in mark a large X in the
       column so it is clear when participants were absent. Write ―No CEUs‖ on the line
       of any participant who did not sign in during the course.

      Grade the end of course tests and write the grade on the first page of the test.
       Place a P or F on each line of the course roster so it is clear which participants
       should receive IACET CEU credits for the course.

      Submit the course roster, course evaluation forms, participant registration forms,
       and end of course tests.




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X.       COURSE AGENDA
               Using the Incident Command System at Highway Incidents
                                 NHI Course No. 133101

                                                             DURATION        START/END
SESSION                          TITLE
                                                               (Min.)          TIME
                                         DAY ONE
     1         Welcome and Introductions                           45          8:30 – 9:15
     2         Incident Command System Overview                    30          9:15 – 9:45
               Break                                               15         9:45 – 10:00
     3         ICS Organizational Structure                        45        10:00 – 10:45
     4         ICS Operations Section                              30        10:45 – 11:15
               Break                                               15        11:15 – 11:30
     5         Unified Command                                     45        11:30 – 12:15
               Lunch                                               60         12:15 – 1:15
     6         Advance Planning and Coordination                   45          1:15 – 2:00
               Break                                               15          2:00 – 2:15
     7         Implementation                                      60          2:15 – 3:15
               Break                                               15          3:15 – 3:30
     8         Exercise: ICS Planning                              45          3:30 – 4:15
     9         Day One Summary                                     15          4:15 – 4:30
               Total Contact Time                                 360
                                         DAY TWO
     10        Day One Review (Discussion)                         30          8:30 – 9:00
     11        ICS Tabletop Exercise #1: Highway                   90         9:00 – 10:30
               Incident Involving a Hazardous Material
               Spill
               Break                                               15        10:30 – 10:45
               Tabletop Exercise #1 Debrief                        45        10:45 – 11:30
               Break                                               15        11:30 – 11:45
     12        Instructor Review and Guidance                      15        11:45 – 12:00
               Lunch                                               60         12:00 – 1:00
     13        ICS Tabletop Exercise #2: Highway                   90          1:00 – 2:30
               Incident Involving a Possible Terrorist Act
               Break                                               15          2:30 – 2:45
               Tabletop Exercise #2 Debrief                        45          2:45 – 3:30
               Break                                               15          3:30 – 3:45
     14        Course Summary and Conclusions                      45          3:45 – 4:30
               Total Contact Time                                 360
         The course start and end times may be adjusted based on specific locations. For
          example, in many places, a starting time of 8 am may be preferable so the
          participants can leave earlier in the afternoon.


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XI. PRESENTATION REQUIREMENTS

Before the Training Event Checklist
Confirm the training dates, location, and number of participants. (Note: Thirty is the
maximum number of participants.)
1. Ensure you have the following materials.
     Instructor Guide, one copy for each instructor
     PowerPoint Presentation or transparencies of presentation slides
     Participant Workbook, one copy for each participant
     Reference Manual, one copy for each participant
     A computer loaded with Windows® 98 and PowerPoint 2000 or an overhead
       projector for displaying transparencies
     An LCD projector compatible with a notebook computer (e.g., InFocus or similar
       make), if the State cannot provide one.
     Cables necessary to connect projector to computer, if the State cannot provide the
       projector
     Spare projector bulb, if the State cannot provide the projector
     Electronic remote device to advance slides in the PowerPoint Presentation, if
       available
     List of participants, complete with profiles summarizing their positions,
       responsibilities, and experience
     Case study materials—at least 5 copies for each case study—as follows:
       o Problem Statement
       o Flipchart Paper
     Course Evaluation, 30 copies (one for each participant)

2. Read and study the Instructor Guide, PowerPoint Presentation, and Reference
   Manual. Familiarize yourself with the Participant Workbook and the accompanying
   resource Simplified Guide to Incident Command Systems for Transportation
   Professionals.
3. Arrange for equipment and supplies from the host. Ensure you have the following:
    LCD projector compatible with a notebook computer (e.g., InFocus or similar
      make), if possible
    Cables necessary to connect projector to computer, if possible
    Spare projector bulb, if possible
    Electronic remote device to advance slides in PowerPoint presentation, if
      available
    Projection screen
    Power strip
    Twenty-foot or longer extension cord
    Flip charts (at least two)
    Large markers, assorted colors (at least seven sets)

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Using the Incident Command Systems at Highway Incidents                           Final PLP



      Large black markers for student name tents (at least one for every two
       participants)
      Masking tape (at least two rolls)
4. Ensure the room is set-up properly (i.e., tables and chairs are arranged to maximize
   interaction, projectors do not block participants' lines of sight, flip charts are
   convenient to you and visible to participants, etc.).
5. Test the equipment.
6. Arrange materials so they are convenient for you and the participants. On the first day,
   ensure each participant's place has:
     One copy of the Reference Manual (unless the State distributed them beforehand;
       in which case, each participant should bring his or her copy)
     One copy of the Participant Workbook and CD
     One tent card
     One pen and pad (unless the State has instructed participants to bring then-own)
     One black marker for every two participants (so they can write their names on the
       tent card)


During the Training Event
1. Arrive early. Give yourself plenty of time to get organized.
2. Start on time and stay on track. Always start on time, even if only one participant is in
   the room. Keep exercises within their time limits. End discussions when they cease to
   be productive. Lead participants away from digressions and tangents, and back to the
   lesson.
3. Be available during breaks and after class for questions.
4. Mentor participants during the preparation of case studies. Walk among groups as they
   work on their case studies, and answer questions and offer guidance as appropriate.
   Ensure participants are on track as they work. Give constructive feedback during the
   case study solutions presentations and discussions.
5. Pose Review Questions: Throughout and at the end of each lesson, review questions
   should be asked to reinforce the learning outcomes for that lesson and to connect to
   upcoming material. As a general rule, review or discussion questions should be asked
   every 6-8 slides. Avoid YES or NO questions and try to use open-ended questions to
   draw participants into the material. Sample review questions are available in the
   Instructor's guide; however, the instructor can also develop additional questions. Make
   sure all questions directly relate to and support the learning outcomes.
6. Review Lesson Outcomes: At the beginning of each lesson, review that lesson's
   outcomes. Make sure participants are fully aware of the topics to be addressed in the
   lesson. Then, at the end of each lesson, review the outcomes once again using review
   questions or an activity/exercise to ensure the outcomes are met.


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Using the Incident Command Systems at Highway Incidents                           Final PLP



7. At the end of the course, have each participant complete an evaluation.

After the Training Event
1. Grade post-training tests and record pass/fail designation on course roster.
2. Submit course roster, participant registration forms, evaluation forms and test results
   to NHI.




XII. PRELIMINARY LESSON PLANS

The preliminary lesson plans (PLPs) below are designed to involve the participants
interactively in the learning process. Attainment of each course outcome will be
evaluated by question and answer periods, participant-instructor exercises, and small
group planning and implementation exercises. The ability of the participants to apply
knowledge and skills learned during the lessons and specific cases will be evaluated
through the classroom exercises and interactions. The PLPs for the 14 lessons that
comprise the course are presented below.

(Note to reviewers: The PLPs will not be included in the Introductory Materials of
the Instructor Guide but the information will be included on the first page of each
session.)




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Session No.              1
Session Title:           Welcome and Introductions
Session Learning
                         No learning outcomes for this session.
Outcomes:
Applicable Course
                         No learning outcomes for this session.
Learning Outcomes:
Instructional Method:    Lecture (5 minutes):
                         A.      Instructor will present the course outcomes.

                         Discussion (25 minutes):
                         B.      Participants and instructors provide a self-introduction that includes a brief
                             summary of past experience in managing highway incidents. Ask participants to
                             identify their expectations for the course and what they hope to learn.

                         Lecture (3 minutes):
                         C.      Instructor will review the course sessions and associated group exercises.

                         Lecture (4 minutes):
                         D.       Instructor will present: (1) course rules, (2) CEU credit, (3) participant
                             registration form, (4) course evaluation, and (5) all other necessary
                             announcements (e.g., safety).

                         Lecture (5 minutes):
                         E.       Instructor will identify the National Incident Management System (NIMS)
                             handbook, in addition to any other resources referenced in developing the course,
                             and summarize key content of the Simplified Guide to ICS for Transportation
                             Professionals, which will be distributed to course participants.
Time Allocation:         Lectures – 17 minutes                                                Total: 45 minutes
                         Discussions – 25 minutes
                         Spontaneous Q&A – 3 minutes
Evaluation Plan:         N/A
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                        Washington, D.C., March 2004, 139 pp.
                          Model Procedures Guide for Highway Incidents, Draft Version 8, The National
                             Fire Service IMS Consortium, Washington, D.C., 195 pp.
                          Simplified Guide to ICS for Transportation Professionals, Federal Highway
                             Administration, Washington, D.C., working report.




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Using the Incident Command Systems at Highway Incidents                                        Final PLP




Session No.              2
Session Title:           Incident Command System Overview
Session Learning
                         1.   Identify eight management characteristics of the Incident Command System.
Outcomes:
Applicable Course
                         Describe where transportation organization personnel and services fit into ICS.
Learning Outcomes:
Instructional Method:    Lecture (4 minutes):
                         A. Instructor will define the Incident Command System (ICS), present a history of
                             ICS including its relationship to the National Incident Management System
                             (NIMS), and summarize the application and importance of ICS in managing
                             highway incidents.

                         Lecture (4 minutes):
                         B. Instructor will describe aspects of proven management characteristics of an ICS,
                             including common terminology, modular organization, integrated
                             communications, unified command structure, consolidated action plan,
                             manageable span-of-control, predesignated incident facilities, and comprehensive
                             resource management.

                         Discussion (5 minutes):
                         C. Ask participants to review common aspects of day-to-day highway incident
                             management in their area and indicate elements of the ICS that may be
                             implemented to improve on-scene responder and resource management.

                         Lecture (4 minutes):
                         D. Instructor will describe the roles and responsibilities, relationships, and resources
                             of transportation organizations in support of ICS in managing highway incidents.

                         Group Exercise (10 minutes):
                         E. Working in four groups, participants will begin development of a custom, working
                            unified response manual. Participants will identify and indicate the resources and
                            services of transportation organizations and other key agencies, in their area, in
                            supporting highway incident response and removal activities. Each participant
                            group will be asked to describe select responses with the instructor and other
                            groups at the end of the exercise.

                         Review Key Terms and Learning Outcomes (3 minutes):
                         F. Instructor will review key terms and the session learning outcomes by asking
                              questions. Participants will provide verbal responses. The instructor will use
                              various techniques to evaluate whether every participant has learned the outcomes
                              of the session.
Time Allocation:         Lectures – 12 minutes                                                   Total: 30 minutes
                         Discussions – 8 minutes
                         Exercises – 10 minutes
Evaluation Plan:         Participant learning will be evaluated by their involvement in session discussions and
                         exercises in addition to their answers to instructor questions during a review of session
                         learning outcomes at the end of the session.
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                         Washington, D.C., March 2004, 139 pp.




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Session No.             3
Session Title:          ICS Organizational Structure
Session Learning        1. Identify the major functional areas of the ICS organization.
Outcomes:
                        2.   Indicate the distinguishing characteristics of Single Command and Unified
                             Command.
Applicable Course       1.  Identify ICS functional areas and associated organizational levels within each
Learning Outcomes:          functional area.
Instructional Method:   Lecture (2 minutes):
                        A.            Instructor will provide an overview of the ICS organizational structure
                            and describe how the command staff and general staff interact.

                        Lecture (6 minutes):
                        B. Instructor will present an overview of the Command function, present
                            distinguishing characteristics of Single Command and Unified Command, and
                            summarize the roles and responsibilities of the Incident Commander and
                            associated Command Staff.

                        Discussion (5 minutes):
                        C. Ask participants to describe how the command function is commonly conducted
                            in managing highway incidents in their area.

                        Lecture (3 minutes):
                        D. Instructor will summarize the objectives and organizational elements of the
                            Operations Section in addition to the responsibilities of the Operations Section
                            Chief.

                        Lecture (3 minutes):
                        E. Instructor will summarize the objectives and organizational elements of the
                            Planning Section in addition to the responsibilities of the Planning Section Chief.

                        Lecture (3 minutes):
                        F. Instructor will summarize the objectives and organizational elements of the
                            Logistics Section in addition to the responsibilities of the Logistics Section Chief.

                        Lecture (3 minutes):
                        G. Instructor will summarize the objectives and organizational elements of the
                            Finance/Administration Section in addition to the responsibilities of the
                            Finance/Administration Section Chief.

                        Lecture (2 minutes):
                        H. Instructor will summarize the objectives and placement considerations specific to
                            the Information and Intelligence Function.

                        Discussion (5 minutes):
                        I. Ask participants to indicate highway incident management considerations that
                            necessitate use of the Information and Intelligence Function.

                        Group Exercise (10 minutes):
                        J. Working in four groups, participants will continue development of a custom,
                           working unified response manual. Participants will develop an ICS template that
                           identifies key staff, functional areas, and organizational elements of each area that
                           may be established for a highway incident. Each participant group will be asked

                                                  20
Using the Incident Command Systems at Highway Incidents                                        Final PLP



                             to cite select, distinguishing components of their ICS template with the instructor
                             and other groups at the end of the exercise.

                         Review Key Terms and Learning Outcomes (3 minutes):
                         K. Instructor will review key terms and the session learning outcomes by asking
                              questions. Participants will provide verbal responses. The instructor will use
                              various techniques to evaluate whether every participant has learned the outcomes
                              of the session.
Time Allocation:         Lectures – 22 minutes                                                   Total: 45 minutes
                         Discussions – 13 minutes
                         Exercises – 10 minutes
Evaluation Plan:         Participant learning will be evaluated by their involvement in session discussions and
                         exercises in addition to their answers to instructor questions during a review of session
                         learning outcomes at the end of the session.
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                         Washington, D.C., March 2004, 139 pp.
                          Model Procedures Guide for Highway Incidents, Draft Version 8, The National
                              Fire Service IMS Consortium, Washington, D.C., 195 pp.




                                                   21
Using the Incident Command Systems at Highway Incidents                                         Final PLP




Session No.              4
Session Title:           Unified Command
Session Learning         1. Identify three applications of Unified Command.
Outcomes:                2. Indicate advantages of using Unified Command.
Applicable Course        1.   Describe how transportation organizations support other functions beside
Learning Outcomes:            operations
                         2.   List interaction of transportation organizations with higher levels: giving tasks,
                              suggesting tasks and providing feedback
Instructional Method:    Lecture (4 minutes):
                         A. Instructor will describe Unified Command applications, organization guidelines,
                             and advantages of using Unified Command.

                         Lecture (5 minutes):
                         B. Instructor will facilitate a discussion with participants regarding criteria for using
                             Unified Command, discuss its organization over the life cycle of an incident
                             including the evolving roles of command and general staff (e.g., Operations
                             Section Chief), and describe opportunities for transportation organizations to
                             participate in Unified Command.

                         Discussion (5 minutes):
                         C. Ask participants to discuss the use of Unified Command to manage highway
                             incidents in their area.

                         Lecture (3 minutes):
                         D. Instructor will discuss considerations for involving an agency in Unified
                             Command, describe Unified Command representative guidelines, and summarize
                             considerations for agencies not involved in but functioning under a Unified
                             Command structure.

                         Group Exercise (10 minutes):
                         E. Working in four groups, participants will continue development of a custom,
                            working unified response manual. Participants will describe a Unified Command
                            organization for various highway incident scenarios specified by the instructor
                            (e.g., characteristics and responding agencies given). Each participant group will
                            be asked to describe select, comparative responses with the instructor and other
                            groups at the end of the exercise.

                         Review Key Terms and Learning Outcomes (3 minutes):
                         F. Instructor will review key terms and the session learning outcomes by asking
                              questions. Participants will provide verbal responses. The instructor will use
                              various techniques to evaluate whether every participant has learned the outcomes
                              of the session.
Time Allocation:         Lectures – 12 minutes                                                   Total: 30 minutes
                         Discussions – 8 minutes
                         Exercises – 10 minutes
Evaluation Plan:         Participant learning will be evaluated by their involvement in session discussions and
                         exercises in addition to their answers to instructor questions during a review of session
                         learning outcomes at the end of the session.
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                         Washington, D.C., March 2004, 139 pp.
                          Model Procedures Guide for Highway Incidents, Draft Version 8, The National
                              Fire Service IMS Consortium, Washington, D.C., 195 pp.

                                                   22
Using the Incident Command Systems at Highway Incidents                                       Final PLP




Session No.             5
Session Title:          ICS Operations Section
Session Learning        1. Identify the major organizational elements of the Operations Section.
Outcomes:               2. Indicate the distinguishing characteristics between Operations Section divisions
                            and groups.
Applicable Course       1. Identify ICS functional areas and associated organizational levels within each
Learning Outcomes:          functional area.
                        2. Indicate alternative resources that may be available to transportation personnel to
                            enable them to better perform their duties.
Instructional Method:   Lecture (3 minutes):
                        A. Instructor will review considerations for establishing an operations section and
                            summarize distinctive elements and associated leadership positions within an
                            operations section.

                        Lecture (3 minutes):
                        B. Instructor will describe the modular concept and associated considerations of ICS
                            operation, including span-of-control guidelines.

                        Discussion (5 minutes):
                        C. Ask participants to cite perspectives of operations section structures used in their
                            area.

                        Lecture (4 minutes):
                        D. Instructor will define and present a basic operational approach for establishing
                            geographical divisions and functional groups in addition to summarizing general
                            supervisor responsibilities.

                        Lecture (4 minutes):
                        E. Instructor will define and present a basic operational approach for establishing
                            branches in addition to summarizing general director responsibilities.

                        Lecture (2 minutes):
                        F. Instructor will facilitate a discussion regarding changes in the organization of an
                            Operations Section, including the Operations Section Chief, through the life cycle
                            of a highway incident.

                        Discussion (5 minutes):
                        G. Ask participants to identify functional assignments specific to transportation that
                            warrant group designations within an Operations Section.

                        Lecture (6 minutes):
                        H. Instructor will provide a background on resource management and summarize
                            various approaches and associated considerations for organizing and employing
                            resources, including traffic control task forces and strike teams.

                        Group Exercise (10 minutes):
                        I. Working in four groups, participants will continue development of a custom,
                           working unified response manual. Participants will develop a list of transportation
                           resources, task forces, and strike teams that may be organized to execute various
                           transportation functional assignments. Each participant group will be asked to cite
                           select, distinguishing resources with the instructor and other groups at the end of
                           the exercise.



                                                  23
Using the Incident Command Systems at Highway Incidents                                        Final PLP



                         Review Key Terms and Learning Outcomes (3 minutes):
                         J. Instructor will review key terms and the session learning outcomes by asking
                              questions. Participants will provide verbal responses. The instructor will use
                              various techniques to evaluate whether every participant has learned the outcomes
                              of the session.
Time Allocation:         Lectures – 22 minutes                                                   Total: 45 minutes
                         Discussions – 13 minutes
                         Exercises – 10 minutes
Evaluation Plan:         Participant learning will be evaluated by their involvement in session discussions and
                         exercises in addition to their answers to instructor questions during a review of session
                         learning outcomes at the end of the session.
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                         Washington, D.C., March 2004, 139 pp.
                          Model Procedures Guide for Highway Incidents, Draft Version 8, The National
                              Fire Service IMS Consortium, Washington, D.C., 195 pp.




                                                   24
Using the Incident Command Systems at Highway Incidents                                        Final PLP




Session No.              6
Session Title:           Advance Planning and Coordination
Session Learning         1. Identify programs that facilitate agencies’ operational preparedness for highway
Outcomes:                   incident management.
                         2. Identify five key principles for facilitating effective resource management.
Applicable Course        1.   Identify training responsibilities.
Learning Outcomes:
                         2.   Indicate alternative resources that may be available to transportation personnel to
                              enable them to better perform their duties.
Instructional Method:    Lecture (4 minutes):
                         A. Instructor will provide an overview of various programs to ensure and enhance
                             agency preparedness.
                         Discussion (5 minutes):
                         B. Participants will identify preparedness initiatives, including associated successes
                             and lessons learned, that have been used in their area.
                         Lecture (4 minutes):
                         C. Instructor will facilitate a discussion on the purpose, benefits, and primary tasks of
                             resource management. Participants will list key principles of resource
                             management for allocating and distributing resources during highway incident
                             response activities.
                         Lecture (8 minutes):
                         D. Instructor will facilitate feedback on eight processes for managing resources.
                         Discussion (5 minutes):
                         E. Ask participants to describe resource management initiatives in their area.
                         Lecture (6 minutes):
                         F. Instructor will facilitate discussion on the goals, benefits, and key concepts of
                             managing communications and information.
                         Group Exercise (10 minutes):
                         G. Working in four groups, participants will identify, prioritize, and indicate the
                            value of: (1) programs that may enhance agencies’ operational preparedness for
                            highway incident management in their area and (2) processes for managing
                            resources and effecting quick and efficient deployment during incidents. Each
                            participant group will be asked to reveal their highest ranking initiatives with the
                            instructor and other groups at the end of the exercise.
                         Review Key Terms and Learning Outcomes (3 minutes):
                         H. Instructor will review key terms and the session learning outcomes by asking
                              questions. Participants will provide verbal responses. The instructor will use
                              various techniques to evaluate whether every participant has learned the outcomes
                              of the session.
Time Allocation:         Lectures – 22 minutes                                                   Total: 45 minutes
                         Discussions – 13 minutes
                         Exercises – 10 minutes
Evaluation Plan:         Participant learning will be evaluated by their involvement in session discussions and
                         exercises in addition to their answers to instructor questions during a review of session
                         learning outcomes at the end of the session.
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                         Washington, D.C., March 2004, 139 pp.
                          Model Procedures Guide for Highway Incidents, Draft Version 8, The National
                              Fire Service IMS Consortium, Washington, D.C., 195 pp.


                                                    25
Using the Incident Command Systems at Highway Incidents                                        Final PLP




Session No.             7
Session Title:          Implementation
Session Learning        1. State typical actions of a first responder in establishing an on-scene ICS
Outcomes:                  organizational structure.
                        2. Indicate the benefit of establishing staging areas.
Applicable Course       1.   Describe how transportation organizations support other functions beside
Learning Outcomes:           operations.
                        2.   List interaction of transportation organizations with higher levels: giving tasks,
                             suggesting tasks and providing feedback.
Instructional Method:   Lecture (3 minutes):
                        A. Instructor will facilitate a discussion on a generalized set of actions and
                            responsibilities required of the first responder in establishing an on-scene ICS
                            organizational structure and command.

                        Lecture (4 minutes):
                        B. Instructor will indicate guidelines for establishing command and present various
                            command options that may be used by the first responder upon arrival to a
                            highway incident.

                        Lecture (3 minutes):
                        C. Instructor will indicate conditions that warrant a transfer of command and present
                            procedures that facilitate the actual transfer of command process.

                        Discussion (5 minutes):
                        D. Ask participants to state perceived differences in first responder roles and
                            responsibilities at the scene of highway incidents, and how it might affect ICS
                            organization, in their area.

                        Lecture (3 minutes):
                        E. Instructor will define and describe the value of preparing an Incident Action Plan.

                        Lecture (6 minutes):
                        F. Instructor will present five primary phases in the planning process for developing
                            a comprehensive Incident Action Plan in addition to associated responsibilities of
                            Command and General Staff in planning activities.

                        Discussion (5 minutes):
                        G. Ask participants to provide perspectives on planning activities conducted for
                            major highway incidents in their area.

                        Lecture (4 minutes):
                        H. Instructor will define and present considerations for establishing an Incident
                            Command Post in addition to describing the benefit, including examples, of using
                            an Incident Command Post.

                        Lecture (4 minutes):
                        I. Instructor will define and present considerations for establishing staging areas in
                            addition to describing the benefit, including examples, of using staging areas.

                        Group Exercise (20 minutes):
                        J. Working in four groups, participants will continue development of a custom,
                           working unified response manual. Participants will develop a checklist of

                                                  26
Using the Incident Command Systems at Highway Incidents                                         Final PLP



                             activities from the time of initial response to the selection of a response plan that
                             guides the establishment of Unified Command and associated organizational
                             elements for managing a highway incident. Each participant group will be asked
                             to cite select, distinguishing activities with the instructor and other groups at the
                             end of the exercise.

                         Review Key Terms and Learning Outcomes (3 minutes):
                         K. Instructor will review key terms and the session learning outcomes by asking
                              questions. Participants will provide verbal responses. The instructor will use
                              various techniques to evaluate whether every participant has learned the outcomes
                              of the session.
Time Allocation:         Lectures – 27 minutes                                                   Total: 60 minutes
                         Discussions – 13 minutes
                         Exercises – 20 minutes
Evaluation Plan:         Participant learning will be evaluated by their involvement in session discussions and
                         exercises in addition to their answers to instructor questions during a review of session
                         learning outcomes at the end of the session.
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                         Washington, D.C., March 2004, 139 pp.
                          Model Procedures Guide for Highway Incidents, Draft Version 8, The National
                              Fire Service IMS Consortium, Washington, D.C., 195 pp.




                                                   27
Using the Incident Command Systems at Highway Incidents                                         Final PLP




Session No.              8
Session Title:           Exercise: ICS Planning
Session Learning         1. Indicate the role of transportation organizations within an ICS organization using
Outcomes:                   Unified Command.
Applicable Course        1.   Describe how transportation organizations support other functions beside
Learning Outcomes:            operations.
                         2.   List interaction of transportation organizations with higher levels: giving tasks,
                              suggesting tasks and providing feedback.
Instructional Method:    Group Exercise (25 minutes):
                         A. Working in four groups, participants will continue development of a custom,
                            working unified response manual. Participants will develop an action plan
                            template, using a flowchart format, for establishing a Unified Command
                            organization and associated organizational elements in response to the occurrence
                            of any highway incident. Participants will be required to develop decision criteria
                            based on highway incident severity and associated response actions that influence
                            the scope of ICS required during the operational period. The action plan template
                            will demonstrate how an ICS organization evolves based on the identification and
                            subsequent completion of on-scene response and removal activities.

                         Discussion (20 minutes):
                         B. The four participant groups involved in the exercise will present their respective
                              action plan template. Each group will have approximately 4 to 5 minutes to
                              deliver their presentation, and any remaining time will be reserved for instructor-
                              participant and participant-participant discussion.
Time Allocation:         Exercises – 25 minutes                                                  Total: 45 minutes
                         Discussions – 20 minutes
Evaluation Plan:         Participant learning will be evaluated by their involvement in session discussions and
                         exercises in addition to their answers to instructor questions during a review of session
                         learning outcomes at the end of the session.
References for further    Model Procedures Guide for Highway Incidents, Draft Version 8, The National
info:                         Fire Service IMS Consortium, Washington, D.C., 195 pp.




                                                   28
Using the Incident Command Systems at Highway Incidents                                       Final PLP




Session No.              9
Session Title:           Day One Summary
Session Learning
                         1.   Measure participants’ comprehension of material covered.
Outcomes:
Applicable Course        1.  Identify ICS functional areas and associated organizational levels within each
Learning Outcomes:           functional area.
Instructional Method:    Discussion (15 minutes):
                         A. Instructor will review, through a question and answer session, the basic concepts,
                             essential elements, and key initiatives involved in proactively using the ICS that
                             was presented in Day One of this workshop.
Time Allocation:         Discussions – 15 minutes                                              Total: 15 minutes
Evaluation Plan:         N/A
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                        Washington, D.C., March 2004, 139 pp.
                          Model Procedures Guide for Highway Incidents, Draft Version 8, The National
                             Fire Service IMS Consortium, Washington, D.C., 195 pp.




                                                  29
Using the Incident Command Systems at Highway Incidents                                       Final PLP




Session No.              10
Session Title:           Day One Review (Discussion)
Session Learning
                         1.   Measure participants’ comprehension of material covered.
Outcomes:
Applicable Course        1.  Identify ICS functional areas and associated organizational levels within each
Learning Outcomes:           functional area.
Instructional Method:    Discussion (30 minutes):
                         Ask participants:

                         A. State the management characteristics of the Incident Command System.

                         B. Identify the major functional areas of the ICS organizational structure.

                         C. Identify the major organizational elements of the Operations Section.

                         D. Indicate the advantages of using Unified Command.

                         E. Identify programs that facilitate agencies’ operational preparedness for highway
                            incident management.

                         F. Indicate the benefits of establishing an Incident Command Post and a staging area.
Time Allocation:         Discussion – 30 minutes                                            Total: 30 minutes
Evaluation Plan:         N/A
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                        Washington, D.C., March 2004, 139 pp.
                          Model Procedures Guide for Highway Incidents, Draft Version 8, The National
                             Fire Service IMS Consortium, Washington, D.C., 195 pp.




                                                  30
Using the Incident Command Systems at Highway Incidents                                       Final PLP




Session No.             11
Session Title:          ICS Tabletop Exercise #1: Highway Incident Involving a Hazardous Material
                        Spill
Session Learning        1. Describe an ICS organization for a highway incident involving a hazardous
Outcomes:                    material spill.
Applicable Course       1. Describe where transportation organization personnel and services fit into ICS.
Learning Outcomes:      2. List interaction of transportation organizations with higher levels: giving tasks,
                             suggesting tasks and providing feedback.
Instructional Method:   Lecture (5 minutes):
                        A. Instructor will present characteristics of a highway incident involving a hazardous
                             material spill. Instructor will distribute a scenario simulation timeline that
                             describes the scene, shows a map of the affected area, details key characteristics
                             of the incident as it evolves, and indicates various agency disciplines that may
                             likely respond to the incident. Instructor will encourage participants to reference
                             the action plan template and other supporting materials developed in the first day
                             exercises and perform the tabletop exercise based on the scope of agencies and
                             resources available in their area.

                        Group Exercise (85 minutes):
                        B. Instructor will organize the tabletop exercise as follows:
                            Participants will form four groups with each group conducting an
                                independent tabletop exercise.
                            Each group will designate one or more persons to serve the following roles:
                                o Incident Commander (Unified Command)
                                o Command Staff Officers (collectively)
                                o Operations Section Chief
                                o Other Section Chiefs (collectively, as applicable)
                                o Ranking representatives of responding transportation organizations

                        C. Each group conducting a tabletop exercise will complete the following
                           simultaneous tasks:
                            Develop a chronological list of response activities of transportation and other
                               responding agencies in establishing on-scene Unified Command. The
                               person(s) assuming each of the identified roles will maintain a log of response
                               activities specific to their assigned organizational element(s).
                            Identify agencies required to participate in incident response and/or clearance
                               in addition to functional assignments and required resources.
                            Prepare a Unified Command organizational structure for the highway incident
                               and modify it as the incident evolves.
                            Identify required transportation response activities and interactions (e.g.,
                               information exchange and response coordination) between transportation
                               organizations and other responding agencies. The person(s) assuming the
                               role of ranking representatives of responding transportation organizations
                               should maintain a log of transportation activities as the highway incident
                               evolves.

                        **Include 15-minute break between exercise and debrief**

                        Group Exercise (45 minutes):
                        D. The four participant groups involved in the tabletop exercise will each deliver an
                           approximate 8-10 minute debrief on the tabletop exercise that will primarily
                           address the following topics:
                                   Unified Command organizational structure for the incident

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Using the Incident Command Systems at Highway Incidents                                       Final PLP



                                     Key transportation response activities and interactions
                                     Successes and lessons learned from transportation perspective

Time Allocation:         Lecture – 5 minutes                                                   Total: 135 minutes
                         Exercises – 130 minutes
Evaluation Plan:         Participant learning will be evaluated by their participation and responses in the
                         tabletop exercise, which will address the session learning outcomes.
References for further    Model Procedures Guide for Highway Incidents, Draft Version 8, The National
info:                         Fire Service IMS Consortium, Washington, D.C., 195 pp.




                                                  32
Using the Incident Command Systems at Highway Incidents                                        Final PLP




Session No.              12
Session Title:           Instructor Review and Guidance
Session Learning
                         1.   No learning outcomes for this session.
Outcomes:
Applicable Course
                         1.   No learning outcomes for this session.
Learning Outcomes:
Instructional Method:    Lecture (5 minutes):
                         A. Instructor will provide comments on the tabletop exercise activities and products
                             developed by each of the four participating groups.

                         Lecture (5 minutes):
                         B. Instructor will present characteristics of a highway incident involving a possible
                             terrorist act (loss of highway infrastructure). Instructor will distribute a scenario
                             simulation timeline that describes the scene, shows a map of the affected area,
                             details key characteristics of the incident as it evolves, and indicates various
                             agency disciplines that may likely respond to the incident. Instructor will describe
                             how the second tabletop exercise builds on the first exercise. Both exercises are
                             similar in initial on-scene impact, but the second exercise increases in complexity
                             as multiple Unified Command organizations are established in the affected region.
                             Under the second exercise, a Unified Command organization is established at the
                             scene with two separate Unified Command organizations established within
                             adjacent jurisdictions to manage significant traffic operations and
                             security/investigation issues. The second tabletop exercise will require
                             establishment of area command to manage the multiple active incidents that have
                             resulted from the initial incident.

                         Lecture (5 minutes):
                         C. Instructor will define and present the objectives of area command in addition to
                             summarizing an area command organization and considerations/criteria for
                             establishing an area command.
Time Allocation:         Lecture – 15 minutes                                               Total: 15 minutes
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                        Washington, D.C., March 2004, 139 pp.
                          Model Procedures Guide for Highway Incidents, Draft Version 8, The National
                             Fire Service IMS Consortium, Washington, D.C., 195 pp.




                                                   33
Using the Incident Command Systems at Highway Incidents                                       Final PLP




Session No.              13
Session Title:           ICS Tabletop Exercise #2: Highway Incident Involving a Possible Terrorist Act
Session Learning         1. Describe an ICS organization for the highway incident addressed in the tabletop
Outcomes:                    exercise.
Applicable Course        1. Describe where transportation organization personnel and services fit into ICS.
Learning Outcomes:       2. List interaction of transportation organizations with higher levels: giving tasks,
                             suggesting tasks and providing feedback.
Instructional Method:    Group Exercise (90 minutes):
                         A. Instructor will organize the tabletop exercise as follows:
                              Participants will form four groups with each group conducting an
                                 independent tabletop exercise.
                              Each group will designate one or more persons to serve the following roles:
                                 o Incident Commander (Unified Command) for each designated incident
                                 o Area Commander (Unified Area Command)
                                 o Ranking representatives of responding transportation organizations

                         B. Each group conducting a tabletop exercise will complete the following
                            simultaneous tasks:
                             Develop a chronological list of response activities of transportation and other
                                responding agencies in establishing on-scene Unified Command. The
                                person(s) assuming each of the identified roles will maintain a log of response
                                activities specific to their assigned incidents or organizational element(s).
                             Identify agencies required to participate in incident response and/or clearance
                                in addition to functional assignments and required resources.
                             Prepare a Unified Command organizational structure for each designated
                                highway incident and modify them as the incidents evolve.
                             Prepare an Area Command organizational structure and specify involved
                                agencies and primary Area Command functions.
                             Identify required transportation response activities and interactions (e.g.,
                                information exchange and response coordination) between transportation
                                organizations and other responding agencies under each designated Unified
                                Command structure and Area Command. The person(s) assuming the role of
                                ranking representatives of responding transportation organizations should
                                maintain a log of transportation activities as the highway incidents evolve.

                         **Include 15-minute break between exercise and debrief**

                         Group Exercise (45 minutes):
                         C. The four participant groups involved in the tabletop exercise will each deliver an
                              approximate 8-10 minute debrief on the tabletop exercise that will primarily
                              address the following topics:
                                      Unified Command organizational structure for each designated incident
                                      Area Command organizational structure
                                      Key transportation response activities and interactions
                                      Successes and lessons learned from transportation perspective
Time Allocation:         Exercises – 135 minutes                                               Total: 135 minutes
Evaluation Plan:         Participant learning will be evaluated by their participation and responses in the
                         tabletop exercise, which will address the session learning outcomes.
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                         Washington, D.C., March 2004, 139 pp.
                          Model Procedures Guide for Highway Incidents, Draft Version 8, The National
                              Fire Service IMS Consortium, Washington, D.C., 195 pp.


                                                  34
Using the Incident Command Systems at Highway Incidents                                        Final PLP




Session No.              14
Session Title:           Course Summary and Conclusions
Session Learning
                         1.   Measure participants’ comprehension of material covered.
Outcomes:
Applicable Course        1.  Describe where transportation organization personnel and services fit into ICS.
Learning Outcomes:       2.  Identify ICS functional areas and associated organizational levels within each
                             functional area.
                         3. Describe how transportation organizations support other functions beside
                             operations.
Instructional Method:    Lecture (10 minutes):

                         A. Instructor will facilitate review of course outcomes, through a question and
                            answer session, on the basic concepts, essential elements, and key initiatives
                            involved in proactively using the ICS that was presented in Day One of this
                            workshop.

                         End-of-Course Test (30 minutes):

                         B. Instructor will administer a written test consisting of a series of fill-in-the-blank,
                            true/false, multiple choice, and/or short answer questions on course topics. In
                            particular, test questions will target participant comprehension of topics addressed
                            in the stated course outcomes.

                         Lecture (5 minutes):

                         C. Instructor will collect course registration and evaluation forms from participants
                             and distribute course certificates.
Time Allocation:         Lectures – 15 minutes                                                 Total: 45 minutes
                         End of Course Test – 30 minutes
Evaluation Plan:         N/A
References for further    National Incident Management System, U.S. Department of Homeland Security,
info:                        Washington, D.C., March 2004, 139 pp.
                          Model Procedures Guide for Highway Incidents, Draft Version 8, The National
                             Fire Service IMS Consortium, Washington, D.C., 195 pp.




                                                   35

								
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