AIB Supervisor Certificate
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AIB Supervisor Certificate AIB Course Code: 4322 Course Length: 16 weeks Course Description: This course prepares new and potential first-level supervisors to handle people management duties. Among the topics covered are hiring, performance management, coaching, rewards and recognition, corrective action, managing employee relations, and managing change. Certificate: Participants who successfully complete this course and either complete the Banking Today course or have three years experience in the banking industry will receive the AIB Supervisor Certificate. Audience: New and potential first level supervisors. Learning Objectives: After successfully completing this program, you will be able to: Select the most qualified candidate for the job Describe the importance of ethical practices in banking Identify the major strategies for managing employee relations Execute and communicate clear performance objectives Recognize the need to coach others to achieve their personal best Explain the need to employee corrective action and plan appropriate steps for corrective counseling Describe different forms of recognition and the benefits Explain the change process and what actions to take to manage change Textbook: All reading materials are provided online. Course Credits: AIB: 3.0 Prerequisites: None Required Software: Microsoft Internet Explorer Browser 6.0 or higher or Netscape Browser 6.2 or higher Maryland Bankers Association AIB Online Registration Form REGISTRATION INFORMATION (student): Last Name:___________________________ First Name:__________________________MI______ Last 4 Digits of Social Security Number (needed for participation tracking purposes):____________ Your institution’s name:___________________________________________________________ Your institution’s street address (no P.O. Boxes):________________________________________ City/State/Zip Code:_______________________________________________________________ Daytime Phone Number: (________)_________-_______________ Print your e-mail address VERY clearly:________________________________________________ BILLING INFORMATION (ONLY if different from student information and for MBA use only): Institution’s name:________________________________________________________________ ATTN: ____________________________________ Dept.________________________________ Institution’s street address:_________________________________________________________ City/State/Zip Code:_______________________________________________________________ Course for which you are registering: Course Title: Supervisor Certificate [ ] $695 MBA Member [ ] $875 Non-member [ ] #3005355 - beginning 9/28/09, ending 1/31/10 [ ] #3005476 - beginning 5/3/10, ending 8/22/10 [ ] #3005386 - beginning 11/16/09, ending 3/21/10 [ ] #3005520 - beginning 7/26/10, ending 11/14/10 [ ] #3005431 – beginning 2/16/10, ending 6/6/10 Student disclosure: Descriptions of courses are available from MBA and I understand that proper selection is my responsibility. I agree to abide by all registration requirements of my financial institution/employer including cancellation/withdrawal procedures. Upon completion of the ABA/AIB course, I authorize the release of my grades to MBA and to my employer. DATE:________________________________ Student signature:_________________________________________Date:________________ Department/Supervisor Approval:_____________________________Date:________________ NOTE: FAX (410/269-1874) OR MAILTHIS FORM TO: Maryland Bankers Association, 186 Duke of Gloucester Street, Annapolis, MD 21401. Registrations must be received at least one (1) week before the class start date. Registrations received after this date will be subject to a $25.00 late charge. Registrations are processed first come, first served, space available. Payment may accompany mailed registration form or MBA will invoice your bank. Payment by those who are not members of the MBA must be made in full before the registration will be processed. A fee of $35.00 will be charged for returned checks. Student will be contacted by ABA during the week prior to the class beginning date. Grades will be reported by ABA/AIB when class is completed. Students may transfer to a later course after they register with a $100.00 transfer charge. Contact: Joanna Weinreich, Professional Development Manager, (443) 837-1608 or firstname.lastname@example.org.