Technology Integration Project Implementation Guide

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					                       SUPPORTING DOCUMENT A

                     LAUSD Instructional Technology:
                             Key Findings
• The Center for Educational Leadership and Technology (CELT) developed an initial set of findings from
   interviews of teaching staff and administrators in schools and offices in LAUSD.

• The key findings present a current picture of where LAUSD is in terms of instructional technology.

• Focus groups worked with CELT to develop recommendations and implementation strategies to address the
   key findings. Focus groups members were selected based upon their areas of expertise and proven abilities
   in:

    • Human Resources and Development

    • Curriculum and Learning Standards

    • Plan Implementation Issues

    • Technology Enhanced Learning Environments

• The initial findings were validated by focus groups whose members read and offered clarifications to the
   findings.

•   The final report consisting of key findings, recommendations, and implementation strategies is being used to
    form the Instructional Technology Plan.
LAUSD Instructional Technology Planning Project                                      Recommendations and Implementation Approaches




                          LOS ANGELES UNIFIED SCHOOL DISTRICT
                      INSTRUCTIONAL TECHNOLOGY PLANNING PROJECT
                   Recommendations and Implementation Approaches Draft Report



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                                                           Prepared by:
                                                          CELT Corporation
                                                          199 Forest Street
                                                  Marlborough, Massachusetts 01752
                                                           (508) 624-4877
                                                           www.celt.org

                                                         October 6, 1999
LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches




1.     RECOMMENDATIONS AND IMPLEMENTATION APPROACHES MATRIX
Curriculum and Learning Standards
              Key Findings                                 Recommendations                             Implementation Approaches
Curriculum/Technology Integration

• District leadership at all levels look to    ♦   Identify and adopt strategies (processes     ⇒ Identify, embrace, and disseminate a set of
  the integration of instructional computing       and structures) for systematically             research-based curriculum/technology
  devices and related instructional                integrating technology into all aspects of     integration approaches that align student
  applications to increase the options/            the curriculum, specifically areas that        technology standards with content
  materials available to teaching staff to         support the superintendent's seven             standards, and process skills, such as those
  meet the diverse learning needs of their         priorities.                                    identified in the ISTE guide National
  student populations.                                                                            Educational Technology Standards for
                                                                                                  Students ~ Connecting Curriculum and
• Strategies incorporating technology to
                                                                                                  Technology.
  deliver and enhance instruction (distance
  learning, on-line learning, interactive                                                       ⇒ Focus initial curriculum and technology
  two-way video, data collection projects,                                                        integration initiatives on specifically
  mentorships, and tutorials) are highly                                                          identified district/cluster priority areas
  desired by leadership within the district.                                                      such as:
• To achieve systemic integration of desktop                                                       - literacy
  computing devices to address curricular                                                          - special education
  goals, district leadership identified the
                                                                                                   - students at-risk
  need for staff development as a high
  priority for most all teachers.                                                               ⇒ Create and regularly update guidelines to
                                                                                                  assist teachers in the selection of
• ITAFs (Instructional Technology
                                                                                                  technology-based resources that are
  Applications Facilitators) involved in
                                                                                                  differentiated by instructional levels and
  focus group discussions were able to
                                                                                                  content area.
  articulate a comprehensive vision for
  integrating technology resources to                                                           ⇒ Design a web page to distribute the
  achieve curricular goals, but cited many                                                        technology selection guidelines to teachers.
  challenges to achieve this vision
                                                                                                ⇒ Link selection guidelines to staff
  systemically.
                                                                                                  development design and implementation.




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LAUSD Instructional Technology Planning Project                                           Recommendations and Implementation Approaches



Curriculum and Learning Standards
              Key Findings                                 Recommendations                         Implementation Approaches
Curriculum/Technology Integration (continued)

• Methods using technology to                   (See Recommendations on previous page.)      (See Implementation Approaches on previous
  de-emphasize the differences among                                                         page.)
  teachers and among students within the
  LA learning environment are sought
  within the recommendations and
  implementation approaches presented in
  the Instructional Technology Plan.




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LAUSD Instructional Technology Planning Project                                              Recommendations and Implementation Approaches



Curriculum and Learning Standards
               Key Findings                                Recommendations                             Implementation Approaches
Curriculum/Technology Integration (continued)

• Current district-wide communications          ♦   Develop communication channels,             ⇒ Include, as part of LAUSDnet and
  regarding instructional practices and             implementation strategies, and quality        ultimately as a component of the district’s
  guidelines are ineffective.                       control procedures for identifying and        decision support system, an easily-
                                                    sharing successful curriculum and             accessible, relational database of lesson
• Few channels exist for teachers to share
                                                    technology integration practices among        plans and units for sharing successful
  successful curriculum and technology
                                                    district educators.                           integration practices across the district.
  integration practices with colleagues
  across the district.                                                                             - develop criteria for selecting lesson
                                                                                                     plans/units (initial emphasis on literacy)
• Channels that are available for sharing
  are not well known and under-utilized.                                                           - design template with searchable fields
                                                                                                   - determine quality control procedures
• LAUSD educators expressed the need for
  uniform criteria, formats, and templates to                                                      - design and conduct a variety of staff
  provide a vehicle for on-line, searchable                                                          development initiatives for using
  lessons and units in support of learning                                                           (inputting lessons into and searching) the
  standards.                                                                                         database

• Establishment of quality control                                                              ⇒ Make this database available through the
  procedures for gathering/ documenting                                                           LAUSD web site.
  successful practices was identified as a                                                      ⇒ Widely publicize the existence of and
  priority by LAUSD staff.                                                                        encourage the use of this database as
                                                                                                  teachers secure technology resources in
                                                                                                  their schools and classrooms.
                                                                                                ⇒ Investigate and document successful
                                                                                                  practices of other large school districts
                                                                                                  with similar populations as LAUSD.




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LAUSD Instructional Technology Planning Project                                              Recommendations and Implementation Approaches



Curriculum and Learning Standards
               Key Findings                                 Recommendations                             Implementation Approaches
Curriculum/Technology Integration (continued)

• LAUSD educators expressed a need for          ♦   Identify and promote a variety of            ⇒ Research and disseminate via the LAUSD
  well-researched, centralized learning             technology supported solutions and             website successful strategies, programs, and
  resources for use with at-risk students.          strategies for students at-risk which          models for addressing the needs of students
                                                    provide interventions during and beyond        at-risk from preK through grade 12 by:
• Additionally, leadership within the
                                                    the standard school day. Ensure that            - defining and identifying the district's at-
  district seeks technology solutions and
                                                    these solutions are linked to the district        risk populations
  strategies to address the required
                                                    decision support system such that it may
  interventions for students not succeeding                                                         - determining criteria for selecting at-risk
                                                    be used for early identification to
  within the standard school day.                                                                     populations that can benefit from
                                                    prescribe early interventions.
• Likewise, there is a growing need for                                                               technology enhanced interventions
  technology-based resources able to                                                                - aligning technology enhanced
  supplement efforts in support of                                                                    interventions with at-risk populations
  interventions and extended instruction as a                                                       - creating and disseminating assessment
  result of the "no social promotion"                                                                 strategies to align individual students at-
  legislation.                                                                                        risk with the most appropriate
                                                                                                      intervention
                                                                                                 ⇒ Increase access to LAUSD instructional
                                                                                                   technology resources by promoting
                                                                                                   partnerships with childcare service
                                                                                                   providers offering before-school, after-
                                                                                                   school, and week-end programming for
                                                                                                   LAUSD students.
                                                                                                 ⇒ Provide appropriate access to student
                                                                                                   information within the district decision
                                                                                                   support system to childcare service
                                                                                                   providers offering before-school, after-
                                                                                                   school, and week-end programming for
                                                                                                   LAUSD students.




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LAUSD Instructional Technology Planning Project                                              Recommendations and Implementation Approaches



Curriculum and Learning Standards
              Key Findings                                  Recommendations                             Implementation Approaches
Curriculum/Technology Integration (continued)

• Leadership within the Instructional           ♦   Research and document alternative            ⇒ Research and publish (print and electronic)
  Technology Branch seeks to develop an             desktop computing devices which have           a guide for creating effective technology
  understanding at the school level of the          proven successful in supporting curricular     enhanced learning environments that
  use of diverse types of instructional             goals, improving literacy, increasing          includes the use of alternative desktop
  technology devices available to support           student performance on district                computing devices, such as portable writing
  curricular goals and increase student             standardized tests, and addressing the         keyboards, graphing calculators, laptop
  performance on district standardized tests.       superintendent's priority areas.               and portable computers. (See the Guide to
                                                                                                   Technology Enhanced Learning
                                                                                                   Environments)
                                                                                                 ⇒ Negotiate high volume purchasing
                                                                                                   agreements for all LAUSD schools with
                                                                                                   vendors of these alternative desktop
                                                                                                   computing devices. Distribute procedures
                                                                                                   for securing devices at these prices to all
                                                                                                   schools.
                                                                                                 ⇒ Maintain up-to-date hot links from the
                                                                                                   electronic version of this guide to vendor
                                                                                                   sites and schools sites describing successful
                                                                                                   implementation stories/strategies.
                                                                                                 ⇒ Identify mentor teachers who have used
                                                                                                   these devices and are willing to work with
                                                                                                   others to facilitate effective integration
                                                                                                   into classroom activities. This mentoring
                                                                                                   can be provided remotely via e-mail.




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LAUSD Instructional Technology Planning Project                                           Recommendations and Implementation Approaches



Curriculum and Learning Standards
               Key Findings                                Recommendations                           Implementation Approaches
Curriculum/Technology Integration (continued)

• Although a process exists for reviewing       ♦   Develop a comprehensive on-line system    ⇒ Implement a district-wide on-line system
  educational materials (overseen by the            that aligns educational materials with      that aligns educational materials with
  Administration of Textbooks and Library           state learning standards and with           state learning standards and with
  Services), current on-line software               LAUSD’s goals and major educational         LAUSD’s goals and major educational
  evaluation resources are limited.                 priorities. Ensure that this system can     priorities:
                                                    link to and communicate with the             - research and identify existing systems
• A comprehensive on-line system was
                                                    district's decision support system.            with the capacity to meet LAUSD needs
  identified as desirable to align products
  with state learning standards and with                                                         - identify customization required for
  LAUSD’s goals and major educational                                                              LAUSD clusters/schools
  priorities.
                                                                                                 - review the system from a technical
                                                                                                   perspective to ensure that it can be
                                                                                                   integrated into the district's decision
                                                                                                   support system
                                                                                                 - determine implementation strategies,
                                                                                                   timelines, and maintenance needs
                                                                                              ⇒ Negotiate high volume purchasing
                                                                                                agreements for all LAUSD schools with
                                                                                                vendors of core instructional applications.
                                                                                                Distribute procedures for securing
                                                                                                instructional materials at these prices to
                                                                                                all schools.




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LAUSD Instructional Technology Planning Project                                           Recommendations and Implementation Approaches



Curriculum and Learning Standards
              Key Findings                                 Recommendations                            Implementation Approaches
Student Technology Standards

• No district level student technology         ♦   Select and endorse a comprehensive set of   ⇒ Identify/endorse major categories of
  standards have been articulated or               student technology standards, K-12, with      student technology standards (consider
  embraced. This is envisioned by some as a        associated student assessment                 ISTE/NETS standards as a model).
  primary task of the ITAFs.                       strategies/performance measures. Align
                                                                                               ⇒ Develop/embrace a comprehensive list of
                                                   the student technology standards with
• The Standards Branch has embedded some                                                         K-12 student technology standards within
                                                   the Superintendent's seven priority
  technology standards within specific                                                           each major category, differentiated by
                                                   areas.
  curriculum areas.                                                                              grade level.
• District leadership expressed interest in                                                    ⇒ Design a process and guidelines for
  the emerging ISTE student technology                                                           customizing the standards for the district,
  standards which will be generated as a                                                         cluster, and school levels as appropriate.
  component of the NETS (National
                                                                                               ⇒ Develop a comprehensive set of assessment
  Education Technology Standards) project.
                                                                                                 strategies to assist teachers in measuring
• ITAF's voiced their desire to have                                                             student proficiency of specific technology
  district-wide student technology standards                                                     milestones at selected grade levels.
  identified, aligned with specific grade
                                                                                               ⇒ Provide teachers and professional
  levels, and integrated into multiple
                                                                                                 development personnel with models for
  content areas.
                                                                                                 systematically integrating technology
• Some clusters have identified student                                                          standards within subject areas, themes,
  technology standards by grade levels                                                           and/or lesson plans.
  and/or discipline. Some schools have
                                                                                               ⇒ Design and implement a web-based
  embraced other student technology
                                                                                                 relational database to accommodate the K-
  standards found primarily on the Internet.
                                                                                                 12 student technology standards.
• District-level student technology
                                                                                               ⇒ Establish effective communication
  standards are desired for clusters and
                                                                                                 channels to implement the K-12 student
  schools where they do not exist, are not
                                                                                                 technology standards initiative
  comprehensive, or require updating.
                                                                                                 systemically.
• There is strong consideration within
                                                                                               ⇒ Create a review/transition process for
  LAUSD to establish core student indicators
                                                                                                 schools who have previously embraced
  demonstrating technology standards as a
                                                                                                 other technology standards to ensure
  graduation requirement.
                                                                                                 consistency across the district over time.


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LAUSD Instructional Technology Planning Project                                              Recommendations and Implementation Approaches



Curriculum and Learning Standards
               Key Findings                                  Recommendations                           Implementation Approaches
Assessment

• District assessment data and performance       ♦   As a component of the district's decision   ⇒ Implement a district-wide student
  indicators have been aligned with the              support system, integrate an automated,       assessment system that:
  Superintendent's seven priority initiatives        easy-to-use assessment system, composed       - addresses multiple indicators (i.e., the
  with comparative data tables produced              of multiple indicators and linked to the        SAT-9, on-demand performance
  annually for each school. This                     district content standards, that provides       assessment, and authentic classroom-
  information is available on the district           teachers and administrators with                embedded assessment measures)
  web site, allowing for quick access.               information about student mastery of
                                                     learning standards and cross-discipline       - correlates all forms of student assessment
• Student achievement data at the district                                                           with the content standards, benchmarks,
                                                     competencies.
  level includes standardized testing using                                                          and performance standards
  the Stanford-9, which is conducted
                                                                                                   - provides disaggregated data
  annually.
                                                                                                   - links directly to curriculum development
• District-level staff are also investigating                                                        and learning management information
  norm referenced testing options which
  would create an annual student                                                                   - provides electronic, easy-to-access
  performance profile.                                                                               information
                                                                                                   - creates assessments that determine
• To date, tracking and compiling of student
                                                                                                     student proficiency with technology in the
  assessment data has been for
                                                                                                     context of the integrated curriculum
  administrative and legal compliance
  purposes, with less emphasis on improving                                                        - provides access to banks of assessment
  instructional strategies.                                                                          tasks

• Teachers do not have timely and ready                                                            - includes ability to aggregate and
  access to assessment data on individual                                                            disaggregate assessment data by multiple
  students to the extent that such data can be                                                       student characteristics
  used in on-going modification and                                                                - meets the needs of all students
  adaptation of student instructional
  activities/programs.
• Likewise, teachers do not have access to
  technology assisted assessment tools to
  enable documentation of student
  achievement in direct support of promotion
  decisions.


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LAUSD Instructional Technology Planning Project                                                  Recommendations and Implementation Approaches



Curriculum and Learning Standards
               Key Findings                                   Recommendations                              Implementation Approaches
Assessment (continued)

• At the cluster level, a number of pilot         ♦   Measure the impact of the pilot projects      ⇒ Develop instruments and procedures for
  projects using technology resources to target       and school-level initiatives in the area        evaluating the impact of the pilot projects
  literacy, student assessment, and improved          of assessment and issue guidelines for          and school-level initiatives in the area of
  performance are underway. For example,              expansion of these models.                      assessment.
  the Roosevelt cluster is considering
                                                                                                    ⇒ Gather both quantitative and qualitative
  Accelerated Reader, Skills Bank, or
                                                                                                      data about the programs.
  Cornerstone for cluster-wide purchase.
                                                                                                    ⇒ Compile the data and report findings.
• Within individual schools, some
  technology enhanced performance                                                                   ⇒ Create a set of guidelines for potential
  assessment strategies have been identified                                                          district-wide implementation based upon
  and initiated, but these initiatives are                                                            study results.
  found in small pockets throughout the
                                                                                                    ⇒ Review assessment initiatives from a
  district. Systemic impact of these efforts
                                                                                                      technical perspective to ensure that they
  has not been evaluated.
                                                                                                      can be integrated into the district's decision
                                                                                                      support system.
                                                                                                    ⇒ Develop implementation guidelines and
                                                                                                      technical specifications for schools and
                                                                                                      clusters interested in embracing successful
                                                                                                      models.




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LAUSD Instructional Technology Planning Project                                                 Recommendations and Implementation Approaches



Curriculum and Learning Standards
               Key Findings                                 Recommendations                              Implementation Approaches
Curriculum Development/Learning Management

• Curriculum development and improvement        ♦   Expand the criteria/components of the          ⇒ Integrate into the proposed decision
  has been largely driven by standardized           current decision support system design to        support system a curriculum development
  testing results. Increased scores on              include a web-based curriculum                   and learning management system that will:
  standardized testing such as the Stanford         development and learning management              - be easily accessible to teachers and
  are one of the Superintendent's seven             system using relational database                   administrators at the classroom, small
  priority areas.                                   architecture to link curricular,                   learning community, cluster, and district
                                                    instructional resource, assessment, and
• In this highly site-based district, most                                                             levels
                                                    student information.
  curriculum development and improvement                                                             - use a relational database architecture
  initiatives occur at the school and
                                                                                                     - link curricular information (e.g., content
  sometimes the cluster level. These projects
                                                                                                       standards, performance standards, etc.)
  are as diverse in their intent and outcomes
                                                                                                       with learning resources, student
  as are the many schools which comprise
                                                                                                       assessment, and student information
  LAUSD.
                                                                                                     - monitor the alignment of instructional
• Leadership within the Instructional                                                                  resources to district standards
  Technology Branch seeks to develop
  understanding in schools regarding                                                                 - enable educators to record and share the
  curriculum development, improvement,                                                                 alignment of content standards,
  learning management, and the role of                                                                 benchmarks, performance standards,
  technology to assist these efforts.                                                                  frameworks, and cross discipline
                                                                                                       competencies
• The district is currently reviewing
  proposals resulting from an RFP for a                                                            ⇒ Develop functional and bid specifications
  Decision Support System (DSS) for the                                                              for the curriculum development/learning
  district. This system holds the potential                                                          management system in accordance with
  to support teachers with some learning                                                             identified district needs.
  management needs.                                                                                ⇒ Procure, implement, and test the curriculum
• Efforts at district-wide curriculum design,                                                        development/learning management system
  improvement, or implementation have                                                                in a pilot setting.
  been initiated over the past few years,
  such as the primary literacy endeavor.




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LAUSD Instructional Technology Planning Project                                         Recommendations and Implementation Approaches



Curriculum and Learning Standards
              Key Findings                               Recommendations                         Implementation Approaches
Curriculum Development/Learning Management (continued)

(Continued from the previous page.)           (See Recommendations on previous page.)      (Continued from the previous page.)
• There is a pervasive concern that a                                                      ⇒ Implement the curriculum development/
  comprehensive learning management                                                          learning management system across the
  system with a robust assessment component                                                  district.
  would be used inappropriately to judge
                                                                                           ⇒ Clearly define for administrators and
  teacher performance.
                                                                                             educators the intent and purpose of the
                                                                                             system for improving instruction.




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LAUSD Instructional Technology Planning Project                                              Recommendations and Implementation Approaches



Curriculum and Learning Standards
              Key Findings                                 Recommendations                             Implementation Approaches
Curriculum Development/Learning Management (continued)

• Strong research-based instructional models   ♦   Continue to channel federal, state, and      ⇒ Develop and disseminate a menu of all
  resulting from curriculum reform                 local grants and entitlements into             federal, state, and local grants and
  initiatives (such as LASI for K-12               technology resources and initiatives           entitlements for technology resources and
  math/science via NSF grant) have had             which address the superintendent's             initiatives that are available at the
  much impact on improving teaching and            seven priority areas. (Please see Plan         school, cluster, and district level.
  learning.                                        Implementation Issues ~ District
                                                                                                ⇒ Encourage school staff to tap all available
                                                   Planning for more information on grants
• The Los Angeles System Initiative (LASI)                                                        funding sources in support of technology
                                                   procurement.)
  via NSF addressed embedding technology                                                          initiatives such as:
  within various subject areas, but did not                                                        - TetraPak/Edmark promotion
  include equipment acquisition.
                                                                                                   - ETCEP recycling program
• The Los Angeles Education Reform Now
                                                                                                   - soup label/box top offers
  (LEARN) initiative targets improvement
  through facilitated site-based                                                                ⇒ Identify strategies for finding and
  management and accordingly impacts all                                                          applying for "special audience" grants.
  curriculum areas.                                                                                - identify individuals/agencies with the
• Eisenhower Grant funds have been used to                                                           skills to develop competitive grant
  support district-wide professional                                                                 applications
  development in math, science, and                                                                - conduct workshops/seminars on successful
  technology.                                                                                        grant development
                                                                                                   - regularly check web sites for grant
                                                                                                     opportunities
                                                                                                ⇒ Locate standard grant elements on the
                                                                                                  district web site for easy access during the
                                                                                                  grant development process including:
                                                                                                   - superintendent's seven priority areas
                                                                                                   - technology mission, vision, and goal
                                                                                                     statements
                                                                                                   - strategic/improvement plans
                                                                                                   - needs assessment data



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LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches




Human Resource Management and Development
               Key Findings                               Recommendations                            Implementation Approaches
Staff Technology Competencies

• The need has been identified at the         ♦   Identify technology competencies and         ⇒ Relate the technology competencies to the
  district level to determine teacher             levels of performance for teachers, and        primary functions of the different staff
  technology competencies aligned with            other staff who support curriculum,            groups engaged in instruction. Linking the
  state technology standards and modeled on       instruction, and student learning.             required technology competencies to
  currently available ISTE guidelines.                                                           essential functions helps provide a clear
                                                                                                 rationale and incentive for technology
• The state has identified teacher
                                                                                                 competency development. The connection to
  technology competencies at four levels:
                                                                                                 functions also helps individuals and groups
  personal proficiencies, instructional
                                                                                                 to prioritize staff development needs.
  proficiencies, mentor proficiencies, and
  leadership proficiencies.                                                                    ⇒ Provide flexible guidelines based on the
                                                                                                 level of access individuals/groups have to
• Technology competencies for school and
                                                                                                 various technology resources. For example,
  cluster administrators and support staff,
                                                                                                 development of Internet research skills can
  and staff of the Division of Instruction
                                                                                                 only be expected of staff who have access to
  have not yet been identified.
                                                                                                 the Internet in their daily work
• The Information Technology Plan noted                                                          environment.
  that there was an inconsistent level of
  technology proficiencies across all LAUSD
  personnel and recommended that
  proficiencies be identified.




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LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches



Human Resource Management and Development
               Key Findings                                 Recommendations                            Implementation Approaches
Staff Technology Competencies (continued)

• Some school, cluster, and district leaders    ♦   Identify technology competencies and        ⇒ Provide structured opportunities for
  model appropriate use of technology to            levels of performance for principals that     principals to develop the following
  support their day-to-day functions, but           address their leadership and                  leadership-related technology
  many do not. Not all school, cluster,             supervisory functions, as well as, those      competencies, in addition to those related
  division, and branch leaders can clearly          related to administrative and                 to personal productivity:
  articulate how technology needs to be used        management responsibilities.                   - an understanding of, and ability to build
  to address high priority needs and critical                                                        and communicate a shared vision of
  mandates, i.e., assessment documentation;                                                          technology integration as necessary to
  standards-based curriculum development,                                                            systemic, strategic improvement and
  delivery, and management; literacy;                                                                essential to effectively addressing the
  massive staff development needs; special                                                           superintendent’s priorities
  education mandates, etc..
                                                                                                   - supervisory skill in monitoring and
• Most building-level administrators have                                                            evaluating individual teacher/staff
  little experience assessing the success of                                                         effectiveness in integrating technology
  curriculum/technology integration efforts                                                          into major role-related functions
  of teaching staff.
Staff Development Planning and Programs

• The Professional Development Branch is        ♦   Identify and implement a district -level    ⇒ Determine the scope of professional
  initiating strategic planning to help             comprehensive professional development        development services that will be
  coordinate all the various development            planning model to enable more effective       provided at the district-, cluster-, and
  activities. The current intention of branch       coordination and collaboration among          school-level.
  leadership is to identify core professional       various branches and groups providing
                                                                                                ⇒ Encourage the use of a planning model and
  competencies and develop a multi-year             training, and more efficient use of
                                                                                                  process that promotes the alignment of
  curriculum.                                       district, community, and vendor
                                                                                                  professional development with the
                                                    resources.
• A survey has been conducted to assess the                                                       superintendent’s priorities, district
  impact of staff development programs and                                                        mandates, and cluster/school improvement
  of access to computers in schools.                                                              goals.
• There is not consistent, coordinated                                                          ⇒ Plan for and provide professional
  planning for technology-related staff                                                           development services that reflect adult
  development at the district-, branch                                                            learning theory.
  cluster-, school-, or individual-level.


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LAUSD Instructional Technology Planning Project                                          Recommendations and Implementation Approaches



Human Resource Management and Development
              Key Findings                                Recommendations                         Implementation Approaches
Staff Development Planning and Programs (continued)

• A centralized train-the-trainer model is     (See Recommendations on previous page.)      (Implementation Approaches continued from
  often used, but the most appropriate staff                                                   previous page.)
  are not selected to participate in the
                                                                                            ⇒ Ensure that the professional development
  programs.
                                                                                              planning model and process addresses the
• The intended sharing of the training                                                        need to use technology as a tool to:
  and/or dissemination of integration                                                         - assess competency-based development
  practices does not always happen back at                                                      needs/priorities
  the cluster or school.
                                                                                              - do market research and marketing of
                                                                                                professional development opportunities
                                                                                              - research best practices and effective
                                                                                                models of professional development
                                                                                              - engage in ongoing collaboration,
                                                                                                communication, support, and technical
                                                                                                assistance
                                                                                              - increase the number and variety of
                                                                                                development delivery options including
                                                                                                distance learning activities
                                                                                              - evaluate the effectiveness of
                                                                                                development activities, i.e., the impact
                                                                                                on practice, using multiple assessment
                                                                                                strategies
                                                                                              - schedule, track, analyze, and manage
                                                                                                professional development activities and
                                                                                                data
                                                                                              -




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LAUSD Instructional Technology Planning Project                                            Recommendations and Implementation Approaches



Human Resource Management and Development
               Key Findings                                 Recommendations                          Implementation Approaches
Staff Development Planning and Programs (continued)

• Some clusters provide technology-related      ♦   Set district-wide expectations for        ⇒ Identify successful models and practices for
  staff development, but other provide none.        cluster- and school-based technology        both cluster-provided, and school-based
                                                    training to develop technology              technology staff development, such as:
• Some schools provide on-site applications
                                                    competencies.                               collegial workshops, tutorials, peer
  training.
                                                                                                modeling, coaching/ mentoring, the
• Technology facilitators at some schools                                                       development of student technology
  demonstrate the use of instructional                                                          leaders/aides, and distance learning
  software, and suggest strategies to                                                           options.
  integrate technology into teaching and
                                                                                              ⇒ Develop and implement strategies for on-
  learning.
                                                                                                line sharing of successful cluster and school
• There are examples across the district of                                                     technology-related staff development
  unstructured development activities, such                                                     models and practices within, and among,
  as coaching and modeling being provided                                                       clusters.
  by peers and/or designated or informal
  student technology aides.
• The Digital High School and upcoming
  Digital Middle School programs are
  curriculum reform-driven. Technology is
  considered a tool to accomplish the
  reforms. In addition to the original
  $30/student the state provided for
  infrastructure to participating schools, it
  is anticipated in the second round that
  $45/student will be available for staff
  development.




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LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches



Human Resource Management and Development
               Key Findings                                 Recommendations                            Implementation Approaches
Staff Development Planning and Programs (continued)

• There are five (5) ITD regional training       ♦   Begin the transition to competency-based   ⇒ Enhance the effective use of development
  centers, each with a Mac and PC lab, that          human resource development by setting        resources and help staff make the most
  provide services to district staff. In             the expectation that descriptions for        appropriate selection of activities to meet
  addition to district provided free training,       technology-related staff development         their personal development needs and
  schools can use the site, paying only for          activities will identify the targeted        those of their staff by using competency-
  instructors. Satellite training centers are        technology competency and performance        based descriptions.
  also located at selected school sites.             level.
                                                                                                ⇒ Use the course descriptions to clearly
• There is a cadre of AT Assessors                                                                communicate any prerequisite
  (assistive/adaptive technology resource                                                         competencies/ experiences/skills, and the
  staff) available through the clusters to                                                        minimum system and hardware/software
  help teachers use technology to address                                                         requirements to ensure that participants
  special learning needs.                                                                         will be able to use their new learnings upon
                                                                                                  return to their school/work site.
• There is some reliance on external
  providers, such as vendors, private                                                           ⇒ Set the expectation that staff development
  businesses, and the LA County Consortia.                                                        planners and delivers will routinely use
  AT & T worked with LA County to                                                                 available technology to support all major
  organize regional teacher training centers.                                                     mandates/ initiatives/programs. For
                                                                                                  example:
• The LA County Office of Education started
  “Technology for Learning” and trained                                                            - train teacher in how to use technology to
  hundreds of staff in LAUSD, at least two                                                           provide and document multiple student
  per cluster.                                                                                       assessments to help track progress for
                                                                                                     promotion and gains in literacy
• To a large extent district-provided staff
  development has been linked to grant                                                             - include as part of the basic curriculum in
  programs. For example, staff development                                                           the classroom management module for
  has been funded through the two Literacy                                                           beginning teachers how to use and manage
  Challenge Grants, Title II, and National                                                           classroom technology resources
  Science Foundation programs. However,                                                            - develop technology vision and technology
  staff development providers rarely                                                                 competencies in new school leaders as part
  incorporate how technology can be used as                                                          of the New Administrators’ Academies
  a tool to support the programs’ goals.




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LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches



Human Resource Management and Development
               Key Findings                                  Recommendations                         Implementation Approaches
Staff Development Planning and Programs (continued)

(Findings continued from previous page.)          (See Recommendations on previous page.)      (Implementation Approaches continued from
                                                                                                  previous page.)
• Well-focused courses (30 hrs.) on aspects of
  science and math curriculum/ technology                                                        - continually evaluate and implement non-
  integration have been offered through                                                            traditional, technology-assisted
  Eisenhower Grant funding.                                                                        professional development delivery
                                                                                                   models to: expand the types of training
• Through special grant programs, three                                                            and ongoing support opportunities for all
  days of training have been provided to                                                           staff, to help the district keep pace with
  numerous parents to become “advocates for                                                        its ever-expanding development needs,
  technology”.                                                                                     and to increase the ROI (return on
• Descriptions of training and development                                                         investment) on professional development
  opportunities do not use competency and
  performance-level language to enable staff
  to select programs that best match their
  needs. Prerequisites are rarely identified.
• Professional development providers (both
  in-district and county) often assume some
  basic level of staff proficiency that doesn’t
  exist.
• A baseline capacity of teacher technology
  proficiency to enable them to effectively
  use on-line courseware cannot be assumed.
• The Information Technology Plan noted
  that 5,000 employees attend one or more of
  the various courses offered by the
  Information Technology Division.




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LAUSD Instructional Technology Planning Project                                                 Recommendations and Implementation Approaches



Human Resource Management and Development
               Key Findings                                   Recommendations                             Implementation Approaches
Staff Development Planning and Programs (continued)

• There is strong interest in using technology    ♦   Use technology-supported delivery             ⇒ Research currently available on-line
  to deliver more effective staff                     systems to enable staff to access a greater     courses and development resources and
  development options.                                variety technology-related training             provide cluster and school personnel with
                                                      more conveniently.                              printed and/or on-line information on
• District leadership has expressed two
                                                                                                      sources that could meet their technology
  important directions for staff development
                                                                                                      competency development needs. Develop
  delivery: (a) use of the Internet for on-line
                                                                                                      and implement process for updating
  courses and (b) interactive video.
                                                                                                      information on on-line courses.
• LAUSD has internal capacity to develop
                                                                                                    ⇒ At the district-level, identify higher
  on-line professional development
                                                                                                      education, community, vendor, and
  programs.
                                                                                                      corporate partners for developing and
• It is estimated that 25,000 - 30,000                                                                implementing distance learning delivery
  teachers will need staff development on                                                             models that focus on professional
  improving student literacy skills. There is                                                         development needs related to the
  interest in using technology-supported                                                              superintendent’s priorities.
  delivery systems to address this enormous
                                                                                                    ⇒ Design and pilot competency-based,
  and urgent need.
                                                                                                      distance learning delivery models such as:
• The Information Technology Plan                                                                     on-line courses, on-line development
  recommended weighing the costs and                                                                  modules and resources (more specific with
  benefits of available training delivery                                                             limited scope), project-based learning with
  methods: classroom instruction, self-study,                                                         on-line coaching, interactive video,
  or web-based. It also noted that the                                                                teleconferencing, satellite broadcasts, on-
  greatest efficiencies can be realized by                                                            line discussion groups, asynchronistic
  coordinated delivery of baseline skill-set                                                          learning, etc..
  knowledge training since these courses may
  be identical for both the certified and
  classified staff.




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LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches



Human Resource Management and Development
              Key Findings                                 Recommendations                            Implementation Approaches
Staff Development Planning and Programs (continued)

• Staff do not currently develop multi-year    ♦   Develop and implement a competency-          ⇒ Use the ISPP to assist staff in identifying
  individual development plans aligned             based Individual Professional                  technology-related and other competency
  with district/school/program/department          Development Plan (ISPP) process and            development needs and linking these with
  improvement goals and their own                  template to enable strategic and               appropriate training and development
  professional growth needs.                       collaborative planning between                 activities and delivery models. Use the
                                                   instructional staff and their supervisors.     template to help staff and supervisors focus
• The Professional Development Branch
                                                                                                  on individual development needs that
  intends to identify core professional
                                                                                                  align with district, cluster, and/or school
  competencies and develop a multi-year
                                                                                                  improvement priorities and strategic goals.
  curriculum.
                                                                                                ⇒ Encourage ISPP template use in
• As part of a grant program, some teachers
                                                                                                  collaborative determination of the most
  were provided with laptops. In order to
                                                                                                  appropriate assessment strategies to enable
  participate and receive this equipment,
                                                                                                  the individual to demonstrate progress and
  participants were required to participate
                                                                                                  growth in the targeted competency areas.
  in substantial technology training related
  to laptop use.                                                                                ⇒ Develop a comprehensive incentive
                                                                                                  program to encourage and reward
• There is not a formal incentive program to
                                                                                                  competency development.
  encourage wide-spread participation in
  technology competency development.                                                            ⇒ Make the ISPP template electronic and
                                                                                                  searchable so that data from individual
                                                                                                  development plans can be used to:
                                                                                                  - monitor “grassroots” professional
                                                                                                    development needs and plan staff
                                                                                                    development programs at district-,
                                                                                                    cluster-, and school-level
                                                                                                  - guide the design of high-leverage,
                                                                                                    competency- and performance level-based
                                                                                                    development activities
                                                                                                  - collect and share sample assessment
                                                                                                    strategies for various types of competency-
                                                                                                    based professional development activities




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LAUSD Instructional Technology Planning Project                                          Recommendations and Implementation Approaches



Human Resource Management and Development
              Key Findings                                 Recommendations                          Implementation Approaches
Organizational Development and Human Resource Management

• The Professional Development Branch has       ♦   Involve the Professional Development      ⇒ Provide joint organizational development
  been reorganized within the past two              and Instructional Technology Branches,      worksessions with leaders and
  years and deals largely with content area         and the Information Technology Division     representatives of the Professional
  and educational mandates.                         in collaborative organizational             Development and Instructional Technology
                                                    development activities to improve           Branches, and Information Technology
• The Professional Development Branch
                                                    coordination and communication.             Division to:
  intends to include representatives from
  Instructional Technology in their strategic                                                   - clarify major functions, roles and
  planning process.                                                                               relationships

• There is a lack of coordination between the                                                   - identify opportunities for mutually
  Professional Development and                                                                    beneficial collaborations on providing
  Instructional Technology Branches and the                                                       technology-related staff development,
  Information Technology Division.                                                                and using technology to assess
                                                                                                  development needs; promote
                                                                                                  opportunities; develop and deliver
                                                                                                  programs; provide ongoing
                                                                                                  communication/support/technical
                                                                                                  assistance; manage development data;
                                                                                                  and monitor and evaluate staff
                                                                                                  development activities
                                                                                                - determine critical interdependencies
                                                                                                - develop action plans for improving staff
                                                                                                  development services provided by the two
                                                                                                  instructional branches.




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LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches



Human Resource Management and Development
               Key Findings                                  Recommendations                          Implementation Approaches
Organizational Development and Human Resource Management (continued)

• There are not clearly defined expectations     ♦   Engage in organizational development to    ⇒ Involve representatives from the various
  for district, division, branch, cluster, and       clarify functions, roles and                 units involved in providing technology
  school technology support, including               responsibilities for technology support      support services in organizational
  support services for technology integration        services related to: technology              development worksessions. Starting at the
  into teaching and learning.                        integration into curriculum/instruction;     division and branch levels first, then
                                                     technology integration into                  working to the cluster and school levels,
                                                     administrative/ management functions;        the sessions need to take a “customer
                                                     and planning, acquisition, maintenance,      service” approach to addressing and
                                                     upgrades of technology resources and         reaching consensus on:
                                                     systems.                                     - spans of authority, service charters, and
                                                                                                    missions of different branches or groups
                                                                                                  - critical interdependencies among the
                                                                                                    various groups
                                                                                                  - communication and collaboration
                                                                                                    protocols
                                                                                                  - reporting relationships and
                                                                                                    organizational structures
                                                                                                  - standards of service or quality assurance
                                                                                                    criteria.




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LAUSD Instructional Technology Planning Project                                               Recommendations and Implementation Approaches



Human Resource Management and Development
              Key Findings                                Recommendations                              Implementation Approaches
Organizational Development and Human Resource Management (continued)

• There is no mechanism for managing          ♦   Develop as part of a district-wide             ⇒ Ensure that the application accommodates
  competency-based human resource data            decision-support system, the capacity to         competency-based human resource
  aligned to student learning standards,          store, manage, and query personnel and           information, as well as, traditional
  district strategic goals, and school            competency-based human resource data             personnel data. The HR modules should
  improvement priorities.                         linked to standards, strategic goals, and        include competency-based components such
                                                  improvement priorities.                          as: staff competencies and performance
• The Information Technology Plan                                                                  levels, job descriptions,
  recommended district-wide coordination of                                                        recruitment/selection criteria, staff
  staff development which would include                                                            development programs/activities,
  the tracking of baseline technology                                                              supervision/evaluation templates and
  proficiencies.                                                                                   data, individual staff development plans,
• The Information Technology Plan noted a                                                          etc..
  need to market staff development
  activities since many staff are not aware
  of the technology-related staff
  development opportunities available
  within the district or from external
  providers.




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LAUSD Instructional Technology Planning Project                                                   Recommendations and Implementation Approaches



Human Resource Management and Development
               Key Findings                                  Recommendations                                Implementation Approaches
Technology Support Staffing

• The district has established the cluster-      ♦   Continue to clarify the role of the new         ⇒ Document the outcomes of ITAF
  level ITAF position (Information                   ITAF position and define their                    worksessions defining roles and
  Technology Application Facilitator).               relationship to the cluster, Instructional        relationships. Share results throughout
  Cluster administrators selected ITAFs.             Technology Branch, and schools they               the district so all constituencies have a
                                                     serve.                                            clearer understanding of the various
• The ITAFs were drawn from various roles.
                                                                                                       technology support services available, how
  Some are teachers. Many are technology
                                                                                                       they are accessed, and expectations for
  integration specialists. The functions and
                                                                                                       service quality.
  responsibilities of this new position have
  recently been clarified.                                                                           ⇒ Establish a protocol for resolving conflicts
                                                                                                       and addressing issues relative to the
• It has been emphasized by district
                                                                                                       ongoing implementation of the ITAF
  leadership that ITAFs need to build
                                                                                                       program.
  capacity within clusters, not provide it. It
  is felt that they must formulate resources
  and identify key staff, be managers, not
  doers.
• Currently, technology advisory positions
  exist in cluster offices, exclusive of the
  newly established ITAF positions. The
  interdependencies between the new ITAFs
  and technology advisors have not yet been
  defined.




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LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches



Human Resource Management and Development
              Key Findings                                  Recommendations                          Implementation Approaches
Technology Support Staffing (continued)

• Many schools have a person who serves as      ♦   Establish guidelines for school-based      ⇒ Establish guidelines based on variable
  a technology coordinator or liaison but the       technology support services.                 criteria such as: school size, staff and
  functions and responsibilities are not                                                         student population, type of technology-
  clearly defined and vary greatly. At the                                                       supported learning environments,
  elementary school site level, there is                                                         anticipated level of access to technology
  typically one person, often part-time, that                                                    resources, etc..
  assists with technology. This may be a
                                                                                               ⇒ Provide multiple models for school-based
  Title I staff member, a paid aide, an
                                                                                                 technology within “acceptable parameters
  Instructional Support Service Assistant
                                                                                                 of variation” to enable schools to exercise
  (ISSA), parent volunteer, or teacher
                                                                                                 flexibility in meeting their growing
  “magnet”.
                                                                                                 technology support needs.
• At the high school level, many sites have
                                                                                               ⇒ Provide sample competency-based job
  a teacher or former teacher designated as
                                                                                                 descriptions for school-based technology
  a technology support staff person.
                                                                                                 support staff to assist school leadership in
• An Information Technology Plan Stage                                                           building a technology team. Often schools
  One goal was to have at least one person in                                                    need to repurpose and grow the technology
  each school or center trained to the level                                                     skills for their support staff. Competency-
  of being able to train others in: network                                                      based job descriptions that include
  administration and technical support, the                                                      performance levels, can help guide the
  use of all classroom applications, and each                                                    ongoing training and development process.
  major district application (e.g., SIS, IFS,
  etc.).
• School library/media staff and aides
  have exceptional training opportunities.
  However, with some exceptions, this
  training does not focus on the use of
  learning technologies and the training is
  not mandatory.




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LAUSD Instructional Technology Planning Project                                           Recommendations and Implementation Approaches



Human Resource Management and Development
               Key Findings                                Recommendations                         Implementation Approaches
Technology Support Staffing (continued)

• The role of the school librarian is defined   (See Recommendations on previous page.)      (See Implementation Approaches on previous
  and requires state certification.                                                          page.)
• A library/media aide must pass twenty-
  five (25) competencies for certification.
• Approximately four-hundred elementary
  schools have no trained or certified
  library/media staffing. Most have a
  three-hour per-day aide.
• Decisions regarding library/media staff
  positions are site-based.
• Recruiting technology support staff is
  becoming more difficult as demand exceeds
  supply. Industry draws talent and
  developed technology expertise away
  from the school system.




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LAUSD Instructional Technology Planning Project                                                Recommendations and Implementation Approaches




Technology Enhanced Learning Environments
                Key Findings                                 Recommendations                              Implementation Approaches
Equity of Technology Resources

• Equity is understood by many LAUSD staff      ♦   Develop a procurement and allocation          ⇒ Define and embrace approved “critical
  as being more than an equipment issue.            program and schedule, within the                mass” configurations for classrooms and
  Access to equipment and to instruction that       parameters of anticipated resources, for        learning environments at all levels.
  utilizes the equipment effectively are the        instructional computers and peripherals         (Critical mass is defined as that level of
  critical variables.                               that addresses equity of technology             technology infusion sufficient for
                                                    access throughout the district.                 measurable gains in student
• There are significant inequities of student
                                                                                                    performance.)
  access to technology and to instructors
  trained in curriculum/technology                                                                ⇒ Analyze school and cluster progress
  integration among schools and clusters in                                                         toward critical mass utilizing an
  LAUSD.                                                                                            inventory database populated by an on-
                                                                                                    line, school-based survey template.
• It is perceived that some schools with
  adequate quantities of computers,                                                               ⇒ Place the district-wide inventory
  peripherals, and printers are not using                                                           database on-line with electronic search
  these to their maximum potential.                                                                 capabilities by each school office.
• The distribution of technology funding                                                          ⇒ Create cluster- and district-level reports
  resources across the district is uneven.                                                          from both the inventory database and
  Entitlement grant funds and other resources                                                       procurement system that depict the
  for technology are available to some                                                              distribution of quality resources, provide
  schools but not others.                                                                           schools and clusters with comparative
                                                                                                    data, and flag inequities.
• A survey instrument is distributed
  annually to each school to gather district-                                                     ⇒ Involve principals, cluster leadership,
  wide information on the quantity and                                                              and ITAFs in the design of useful reports.
  functionality of existing technology
                                                                                                  ⇒ Assign the task of auditing and
  resources. Not every school responds in a
                                                                                                    monitoring equitable access to technology
  timely fashion, but much useful
                                                                                                    resources at the cluster level.
  information is obtained.




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LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches



Technology Enhanced Learning Environments
                Key Findings                                Recommendations                            Implementation Approaches
Equity of Technology Resources (continued)

• Efforts in providing teacher training have   (See Recommendations on previous page.)         (See Implementation Approaches on previous
  included numerous low/no-cost options                                                            page.)
  located in various highly accessible
  centers throughout the district.
• Individual schools have purchasing
  discretion within their operating budgets.
  Schools that are advanced
  technologically target more funds for
  technology purchases and teacher training
  and are proactive in writing grants.
• Principals play a pivotal role in
  advancing the acquisition of technology
  resources within their buildings.
• Home access to technology resources is a     ♦   Establish electronic access to              ⇒ Determine appropriate instructional
  long-term district priority.                     appropriate informational and learning        resources to be made available for after-
                                                   resources at school from home and             hours student access and for community
• No efforts have been made to provide
                                                   community centers.                            access.
  student access to computing equipment
  outside of school buildings.                                                                 ⇒ Initially prioritize resources to address
                                                                                                 improved literacy skills.
                                                                                               ⇒ Develop web-based strategies for
                                                                                                 community access and dissemination.
                                                                                               ⇒ Communicate the need for expanded
                                                                                                 home/school communication linkages to
                                                                                                 families and community centers and the
                                                                                                 availability of resources.
                                                                                               ⇒ Maintain and improve web sites and
                                                                                                 monitor access.




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LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches



Technology Enhanced Learning Environments
                Key Findings                                  Recommendations                            Implementation Approaches
Learning Environments

• The class-size reduction initiative has        ♦   Continue to place computers in classrooms   ⇒ Develop master procurement/ allocation
  caused a classroom shortage in many                according to guidelines established in        plan for achieving the goal of one
  elementary facilities, resulting in the            the district, school, and cluster level       computer for every five students (State of
  dismantling of computer labs. In most              plans, purchasing new computers to the        California recommended guidelines), the
  cases, these resources have been                   extent possible and maintaining labs only     equipment to be located predominantly in
  distributed among classrooms.                      when appropriate to learning needs and        classrooms and the library/media center,
                                                     teaching styles of the grade level/           while simultaneously upgrading or
• Although in a district of this size all
                                                     discipline.                                   replacing equipment that is no longer
  configurations are likely to be found, there
                                                                                                   useful.
  appears to be a trend of placing computers
  in lab environments at the secondary level                                                     ⇒ Incorporate design templates presented
  and computers within individual                                                                  in the Technology Enriched Learning
  classrooms at the elementary level.                                                              Environments document that support the
                                                                                                   variety of learning/teaching needs at the
• In general, given sufficient quantities of
                                                                                                   elementary, middle, and high schools,
  resources, staff of the Instructional
                                                                                                   and for school libraries.
  Technology Branch are more supportive of
  computers being located in classrooms                                                          ⇒ Align and maintain computer lab
  rather than in labs.                                                                             environments with the instructional
                                                                                                   needs of the school.
• Pilot programs exist within select
  elementary schools where classrooms have                                                       ⇒ Reconfigure layouts of computer labs, as
  four to five modern computers each.                                                              needed, to create improved cooperative
                                                                                                   learning environments.




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LAUSD Instructional Technology Planning Project                                              Recommendations and Implementation Approaches



Technology Enhanced Learning Environments
               Key Findings                                 Recommendations                             Implementation Approaches
Learning Environments (continued)

• There have been several initiatives that     ♦   Expand availability of portable              ⇒ Communicate recommended choices for
  provided computing equipment to teachers         computers to as many teachers as               portable computers and built-in software.
  outside of school buildings.                     possible.                                      Negotiate favorable pricing from
                                                                                                  vendors.
• The Mathematics and Science Engineering
  Enhancement Model (MSEEM) combined                                                            ⇒ Research interest in and feasibility of
  National Guard and Eisenhower funding to                                                        incentive approaches for teachers such
  provide two math/science teachers per                                                           as:
  middle school with laptops equipped                                                             - payroll deduction for purchase plan
  with modems and also some training.
                                                                                                  - shared cost between teachers and
• The LEARN initiative, in support of site-                                                         LAUSD
  based management, provided a laptop and
                                                                                                  - teacher loan programs at school-sites
  training to a teacher and an administrator
  in each school.                                                                                 - lease/purchase options for teachers

• The Technology Literacy Challenge Grant                                                         - free computer to teachers who acquire
  (TLCG), now in its 3rd year, provided                                                             all staff technology competencies
  laptops to teachers in 45 middle schools.                                                         identified for their position.
  This program will be extended into the                                                        ⇒ Adopt one or more of the above options.
  elementary schools in the upcoming year.
  The TLCG has not yet been evaluated in
  terms of benefits or learning outcomes.
• ITAFs mentioned the wide-spread use of       ♦   Communicate information to principals        ⇒ Coordinate vendor demonstrations of this
  graphing calculators within middle and           and teachers regarding low-cost desktop        equipment at convenient sites throughout
  high schools, but noted limited use of           computing devices and their potential          the district. (See Section Curriculum and
  other low-cost desktop computing devices,        application to learning standards.             Learning Standards, recommendation 3,
  such as GeoBook, AlphaSmart, Laser PC5,                                                         page 5).
  and DreamWriter products.
                                                                                                ⇒ Include information regarding desktop
                                                                                                  computing devices in Technology
                                                                                                  Enhanced Learning Environments
                                                                                                  document and make available to all
                                                                                                  school staff via web-site.




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LAUSD Instructional Technology Planning Project                                                  Recommendations and Implementation Approaches



Technology Enhanced Learning Environments
                Key Findings                                   Recommendations                              Implementation Approaches
Libraries

• In general, school libraries have not been     ♦   Implement model school libraries               ⇒ Emphasize to school leadership
  involved significantly in past technology          throughout the district, transforming            throughout the district the important
  planning efforts and are often ignored with        libraries over time to serve as                  role school libraries serve as information
  respect to instructional computing                 information resource centers for students        resource centers.
  resources.                                         and staff.
                                                                                                    ⇒ Convene a task force of library/media
• The vision of libraries serving as                                                                  staff and administration to periodically
  information resource centers for schools and                                                        review and maintain standards and
  developing “information literacy” among                                                             models for school libraries that align
  students and staff is prevalent among                                                               with the districts’ learning standards
  secondary school librarians.                                                                        and include technology.
• Elementary school libraries are neither                                                           ⇒ Utilize model configurations of
  funded nor staffed to serve as information                                                          technology-enriched learning
  resource centers for the schools. Some                                                              environments for school libraries.
  elementary schools have no library. In
                                                                                                    ⇒ In each school library, install a server
  some others, numerous educational and
                                                                                                      and a host of computers along with a
  building management activities in
                                                                                                      wide selection of software for
  elementary schools are dependent upon the
                                                                                                      distribution to classrooms.
  library space for their operation.
                                                                                                    ⇒ As school buildings become networked,
• Decisions regarding the equipping and
                                                                                                      ensure that the school library receives
  staffing of school libraries are site-based.
                                                                                                      priority for being connected to all
• A model school library has been                                                                     classrooms.
  established. The model includes eight
                                                                                                    ⇒ Ensure that district-wide professional
  computers (one for the specialist, one for
                                                                                                      development plans and programs target
  circulation, and six for students).
                                                                                                      school librarians in order to prepare
                                                                                                      them to:
                                                                                                       - manage technology rich information
                                                                                                         resources
                                                                                                       - train teachers and students to use
                                                                                                        technology resources appropriately for
                                                                                                        research



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Technology Enhanced Learning Environments
                Key Findings                                   Recommendations                               Implementation Approaches
Libraries (continued)

• Efforts for automating secondary school       ♦   Complete automation efforts in all               ⇒ Develop guidelines and sample
  libraries have been ongoing for over a            school libraries, migrating ultimately to          specifications for schools investigating
  decade. Eighty percent (80%) of secondary         the establishment of a comprehensive               library management applications.
  schools have been automated and are Y2K           media management system that:
                                                                                                     ⇒ Develop and implement a plan and
  compliant.                                        - operates over LAUSDnet                           timetable for automation of all school
• There is no single library management             - includes the functions of acquisitions           libraries.
  system implemented consistently across              control, cataloging, circulation, on-line      ⇒ Connect as many schools as possible to
  the district. Alexandria, Xerox, and                catalog                                          L.A.’s public library system and to
  Electra have been popular selections by
                                                    - provides access to off-site libraries and        accessible university library systems.
  many schools. Current library systems for
                                                      information services.
  the most part function independently.                                                              ⇒ Assess existing libraries’ hardware,
                                                                                                       software, Internet access, structural,
• No specifications or guidelines exist for
                                                                                                       electrical, and training needs related to
  schools investigating the purchase of
                                                                                                       incorporating a comprehensive media
  library management applications.
                                                                                                       management system.
                                                                                                     ⇒ Develop a district-wide plan and
                                                                                                       timetable for establishing a compre-
                                                                                                       hensive media management system.
• The CD-ROM, “Focus on Books” is a unique      ♦   Expand successful models and practices           ⇒ Assess success and replicability of
  and valuable resource on student                  regarding library-based resources.                 existing models, practices, and limited
  literature. Seven-thousand (7,000) new                                                               initiatives related to library-based
  books have been processed and referenced                                                             resources.
  for the CD-ROM project.
                                                                                                     ⇒ Design resources to be Web-enabled and
• The Educational Instructional Materials                                                              accessible by all school sites and, as
  (EIM program) is a joint project with                                                                appropriate, from homes and community
  XEROX Corporation that provides an on-                                                               centers.
  line library.
• The Digital Library (14 schools) includes a
  particular computer, used in math and
  language arts only, over the Internet to
  parents. Site license is $3,000 per year.


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Technology Enhanced Learning Environments
                Key Findings                                 Recommendations                             Implementation Approaches
Facilities

• A comprehensive bond (BB) has been            ♦   Ensure that guidelines for school            ⇒ Ensure that guidelines for school
  passed for the upgrade of school facilities       facilities upgrades are current and will       construction will:
  (approx. 2.5 billion) addressing network          accommodate appropriate instructional          - provide adequate power and network
  infrastructure (voice, video, and data),          technology throughout school buildings           outlets in every classroom
  electrical supply, asbestos, security,            and take into consideration differences in
  intercom/alarm, and HVAC issues at all            teaching and learning needs among              - accommodate specific classroom and
  668 schools.                                      elementary, middle, and high school              program learning environment needs
                                                    students and for special programs.               specific to each building
• There are concerns that BB technical
                                                                                                   - accommodate the different teaching
  specifications/guidelines may not keep
                                                                                                     and learning needs between the
  pace with new and emerging technologies
                                                                                                     elementary, middle, and high school
  as implementation continues over the next
                                                                                                     students.
  few years. The need to continuously
  update the Proposition BB Oversight                                                            ⇒ Establish a standards setting committee
  Committee was mentioned as an example                                                            (See Technology Standards,
  of this concern.                                                                                 Recommendation 1, p. 13) that will
                                                                                                   regularly inform and update the BB Task
• At this time, most older schools are in
                                                                                                   Force on issues of technology standards
  great need of enhancement and yet other
                                                                                                   and appropriate school configurations.
  newer facilities are in good condition.
                                                                                                 ⇒ Help schools determine the appropriate
• The physical space does not exist in many
                                                                                                   placement of network components in order
  schools to effectively accommodate
                                                                                                   to provide the best environment at the
  special education needs. This could
                                                                                                   least cost.
  potentially limit the availability of, and
  access to, resources in some buildings.




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Technology Enhanced Learning Environments
                Key Findings                                Recommendations                          Implementation Approaches
Facilities (continued)

• Included in the bond is all school wiring,    (See Recommendations on previous page.)      ⇒ Consider the establishment of cluster
  CAT-5 with fiber optic backbone. Servers                                                     level technology support teams that will
  are not included. Switches are included.                                                     conduct an on-site visit to each school and
  This bond is approximately in its third                                                      review its technology requirements in
  year of seven.                                                                               advance of scheduled
                                                                                               facilities/technology upgrade.
• Decisions regarding desktop hardware for
  classrooms have not yet been finalized.                                                    ⇒ Provide web-based guidelines and
                                                                                               necessary funds to enable schools to
• Schools within LAUSD continue to
                                                                                               protect their networking components
  embrace both Windows and Macintosh
                                                                                               environmentally.
  platforms.
• Many schools are still using older
  equipment such as Apple IIEs, LCIIs, and
  LCIIIs, few of which have CD-ROM
  drives.
• The "BB" initiative requires six drops per
  classroom (5 computer, 1 printer). There is
  currently no requirement for drops in
  non-instructional school spaces, such as
  guidance and health offices.




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Technology Enhanced Learning Environments
                Key Findings                                  Recommendations                               Implementation Approaches
Facilities (continued)

• LAUSDnet provides an extensive WAN             ♦   Contract for an external audit of              ⇒ Secure an audit report, with action plan
  for the district, with over 70,000 users.          LAUSDnet in light of anticipated needs           and associated budget, that identifies
                                                     for delivery of efficient Internet access        requirements and procedures to delivery
• Band width providing access to the
                                                     for all schools and interactive video            efficient Internet access and interactive
  district Internet service varies
                                                     district-wide.                                   video either through LAUSDnet or a
  significantly among schools and clusters.
                                                                                                      separate network.
• A separate network, distinct from
                                                                                                    ⇒ Review audit report recommendations
  LAUSDnet, may be needed to deliver
                                                                                                      and develop a strategy to ensure capacity
  interactive video district-wide.
                                                                                                      for delivery of interactive video district-
• Some clusters have taken full advantage                                                             wide.
  of Universal Service Fund (E-rate)
  discounts to connect schools to the Internet
  with robust band width. Many schools
  still rely upon dial-up modem access to
  connect to the WWW.
• T-1 lines are being brought to schools some    ♦   Continue installation of wiring and            ⇒ Prepare a schedule for the installation of
  of which have no LAN in place to tie in.           equipment for voice, video, and data             wiring and equipment for voice, video,
  Coordination of installation and                   LANs in all schools, with drops in the           data LANs for all schools that do not
  availability of end-user equipment has             library, computer lab, administrative            have this that coordinates effectively
  been erratic. Schedules and roll-out               offices, and classrooms.                         with the availability of T-1 lines that
  information have not been effectively                                                               connect to the district WAN.
  communicated to schools.
                                                                                                    ⇒ Establish teams that conduct site-visits
• Access to the Internet for research,                                                                to schools in advance of LAN installation
  participation in on-line projects, and                                                              to work with building leadership in
  communications with "field experts" is                                                              identifying appropriate location for
  limited to the school library or computer                                                           networking equipment and drops into
  lab in many schools.                                                                                classrooms, libraries, and other areas.




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Technology Enhanced Learning Environments
                Key Findings                               Recommendations                              Implementation Approaches
Facilities (continued)

• With the development of an Information     ♦    Ensure that security of technology            ⇒ Authorize and allocate funding to allow
  Technology Plan, LAUSD addressed                equipment is addressed in guidelines for        schools to upgrade their security systems
  numerous facilities variables which will        new construction and in BB funded               to incorporate protection for computers,
  be considered during planning for               renovations. In existing buildings, find        peripherals, and other technologies
  instructional technologies.                     ways to increase the security of                wherever possible.
                                                  technology in classrooms and labs,
• Security of technology equipment is                                                           ⇒ Improve the security of technology by:
                                                  especially after school hours.
  considered a major problem for many                                                             - installing theft deterrent devices on
  schools.                                                                                          computers in classrooms
• LAUSD self-insures technology equipment                                                         - expanding intrusion alarm systems with
  against theft and vandalism. Stolen or                                                            more zones and adding dial-up
  damaged equipment often cannot be                                                                 capabilities to security staff/central
  replaced within a budget cycle.                                                                   control
                                                                                                  - ensure that video surveillance covers
                                                                                                    all areas in which newly acquired
                                                                                                    technology is concentrated.




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Plan Implementation Issues
                Key Findings                                 Recommendations                            Implementation Approaches
Technology Standards

• There is much support at all levels for the   ♦   Establish an integrated standard-setting   ⇒ Create a technology standards
  establishment of technology standards, but        committee of representative                  development process that:
  standards that take into account the              stakeholders and adopt a process for          - includes activities that communicate to
  specific educational requirements of users.       setting and reviewing standards for all         all stakeholders the need and benefits for
                                                    major technology components, including
• If LAUSD were to establish                                                                        standardization within parameters
                                                    networks, peripherals, and system
  comprehensive mandatory district-wide                                                           - allows for participation through
                                                    software.
  technology standards, it would be, under                                                          representation by all user groups
  most circumstances, required to provide
                                                                                                  - involves vendor representatives
  funding to support them.
                                                                                                  - addresses periodic revisions that are
• There has not been one organizational                                                             necessitated because of technology market
  structure that effectively deals with                                                             advances
  technology standards. Separate
  organizations have been independently                                                        ⇒ Define standards for network and
  involved to date. Accordingly, a variety                                                       workstation hardware (PC and Mac) ,
  of systems and applications have been                                                          software, and upgrades that address both
  acquired and adopted throughout LAUSD.                                                         technical capability and minimum
                                                                                                 capacity of equipment at classroom and
• The establishment of standards in some                                                         building levels to help ensure equity of
  cases has been detrimental to ongoing                                                          access across schools and to facilitate
  successful practices.                                                                          training and support.
• Desktop standards are provided to schools                                                    ⇒ Design a policy that allows waivers to
  regarding models and approved vendors.                                                         standards in defined situations that
  However, there has been no collaboration                                                       warrant variation, such as specific
  between ITD and the Instructional                                                              teaching situations, ongoing successful
  Technology Branch in the development                                                           practices, support of new technology pilots.
  and maintenance of standards.
                                                                                               ⇒ Assign the function of oversight of
                                                                                                 technology standards to a specific person or
                                                                                                 role within the organization.




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Plan Implementation Issues
               Key Findings                                 Recommendations                              Implementation Approaches
Technology Standards (continued)

• ITD has a set of technology standards       ♦   Define and communicate minimum                ⇒ Align instructional technology with
  regarding school networks. Updated              capabilities for workstations that are          teaching/learning environments at various
  standards for communications and network        aligned with teaching and curriculum            grade levels and in various disciplines.
  architecture, network components, switch        strategies identifies in district and state
                                                  learning standards for students.              ⇒ Maintain real-time updates to all
  systems, hardware and operating systems,
                                                                                                  standards and have these available on-
  and desktop hardware and software were
                                                                                                  line through LAUSDnet.
  identified in the recent Information
  Technology Plan .                                                                             ⇒ Have the web-site organized so that
                                                                                                  standards are easily referenced by all
• The Information Technology Plan provides
                                                                                                  users. Separate instructional from
  standards for PC compatible desktop
                                                                                                  administrative, as needed.
  hardware and software as well as specific
  considerations for classroom workstations                                                     ⇒ Allow for comments to be logged regarding
  relative to their instructional                                                                 the site, any standard, and its
  functionality.                                                                                  applicability to specific situations.
                                                                                                  Utilize the comments to continually
• There is no effective universal mechanism
                                                                                                  improve the site and to consider as input
  for communication of technology standards
                                                                                                  for upgrading of standards.
  that are proposed or exist.
• There is no mechanism in place for          ♦   Support adherence to standards by             ⇒ Define a benchmarking process that allows
  encouraging compliance to standards that        providing guidance and on-site access to        vendors to qualify specific products against
  may exist nor any effective means of            resources for school staff on the purchase      LAUSD standards, where applicable.
  enforcing the standards.                        of hardware and software suitable to
                                                  their teaching needs and students’
                                                  learning needs.




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Plan Implementation Issues
                Key Findings                                Recommendations                                Implementation Approaches
Equity

• There is concern from many stakeholders      ♦   Establish district-wide policies and           ⇒ To ensure a systems approach to defining
  about the inequity of access to technology       guidelines regarding critical mass of            critical mass, develop a school-level rubric
  resources within and among schools.              technology resources at the school and           for assessing inter-related elements of
                                                   classroom levels to help ensure equity of        technology integration: hardware,
• Obstacles to equitable access within and
                                                   access by all students within and among          software, network capacity, and facilities;
  among schools have been identified as (a)
                                                   schools.                                         technology support staffing; degree of
  lack of availability or access to quality
                                                                                                    curriculum integration; impact of
  equipment, (b) variance in availability of
                                                                                                    technology integration related staff
  funding sources, (c) priorities of site
                                                                                                    development.
  leadership, and (d) lack of technology-
  related staff development.                                                                      ⇒ Have schools self-assess their status
                                                                                                    regarding technology critical mass and
• Some programs and schools populations
                                                                                                    access through use of the rubric, and
  have funding opportunities that are not
                                                                                                    communicate results to cluster and district
  available to other schools.
                                                                                                    levels.
                                                                                                  ⇒ Develop policies for dealing with obsolete
                                                                                                    equipment.
Policies

• There are no well defined methodologies      ♦   Empower the Technology Steering                ⇒ Ensure that the organizational body that
  or organizational structures in place for        Committee or a subcommittee of                   deals with technology related policies and
  establishing and enforcing                       representative stakeholders to establish         procedures has, as the foundation of its
  technology-related policies and                  a process for reviewing and setting              decisions, the district’s core mission - the
  procedures throughout the district.              technology related policies and                  instruction of students.
                                                   procedures for the district.
• A district-wide Technology Steering                                                             ⇒ Ensure that policies and procedures are
  Committee currently deals with these and                                                          continually updated and effectively
  related issues.                                                                                   communicated to all staff.




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Plan Implementation Issues
                Key Findings                                   Recommendations                                Implementation Approaches
Policies (continued)

• Schools vary in their policies and             ♦   Consider policies and procedures at the         ⇒ Provide funding, at the district level, for
  procedures governing student access to             school level for increasing student access        increased opportunities for student access
  computers in libraries, labs, classrooms           to computers in libraries, labs, and              throughout the school day and beyond.
  during free periods, lunch, after school,          classrooms throughout the school day
                                                     and after school hours.                         ⇒ Develop multiple strategies for
  and when school is not in session. Some
                                                                                                       monitoring, supervising, and securing
  schools encourage access and use; other
                                                                                                       computer use that supports and encourages
  schools have difficulty increasing access
                                                                                                       maximization of student access.
  due to supervision or security issues.
                                                                                                     ⇒ Include strategies that increase available
                                                                                                       technology and also monitoring and
                                                                                                       supervision of that technology (by
                                                                                                       volunteers, students, paid aides, etc.)
                                                                                                     ⇒ Develop strategies for sharing and
                                                                                                       communication of current best practices for
                                                                                                       expansion of student access to technology
                                                                                                       resources.
• Clear criteria do not exist for what is core   ♦   In collaboration with the Instructional         ⇒ Develop consensus, adopt criteria, and
  district policy, cluster-level policy, and         Technology Branch, cluster and school             communicate it effectively system-wide
  what is site-based policy in regard to             leadership, ITD should develop and                along with articulation of those policies
  instructional technology.                          provide, for district-wide review, a set          that have already been established and
                                                     of criteria that determine which                  implemented.
• Some LAUSD educators feel that district-
                                                     technology policies and decisions will be
  wide policy should ensure that every                                                               ⇒ Establish and clearly define the
                                                     made at the district level and by whom,
  school has the equivalent of a full-time                                                             collaborative process for developing and
                                                     and which policies and decisions are
  (FTE = 1.0) instructional support staff                                                              implementing technology policies and
                                                     cluster- and site-based.
  person on site to provide vision and to                                                              decision-making parameters to meet
  facilitate technology integration in                                                                 emerging needs.
  support of learning standards.
                                                                                                     ⇒ Develop on-line procedures that alert
                                                                                                       decision makers to new and amended
                                                                                                       policies.




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Plan Implementation Issues
                Key Findings                               Recommendations                               Implementation Approaches
Policies (continued)

• There are no clear policies or guidelines   ♦   Develop clear policies and procedural         ⇒ Organize a joint working group of
  regarding installation, upgrading,              guidelines regarding installation of new        Instructional Technology Branch and ITD
  maintenance, and phasing out of                 instructional technology equipment,             staff to develop policies and guidelines for
  equipment.                                      upgrading and maintenance of older              installation, upgrading, and maintenance
                                                  equipment, and phasing out of obsolete          of instructional technology equipment.
                                                  equipment
                                                                                                ⇒ Post policies and guidelines on a web-site
                                                                                                  accessible to all school and cluster staff.
                                                                                                ⇒ Define obsolescence for instructional
                                                                                                  computers and peripherals.
                                                                                                ⇒ Identify and communicate potential
                                                                                                  effective uses of older equipment to schools.
                                                                                                ⇒ Develop “use or move” procedures by
                                                                                                  which older equipment is relocated to
                                                                                                  interested schools/classrooms for the
                                                                                                  identified purposes, or else discarded.
                                                                                                ⇒ Gather and dispose of unusable equipment
                                                                                                  in environmentally safe manner.




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Plan Implementation Issues
                Key Findings                                 Recommendations                           Implementation Approaches
Policies (continued)

• Policies or guidelines regarding acceptance   ♦   Develop policies, guidelines, and         ⇒ Communicate the need for policies and/or
  of donated equipment have not been                standards for acceptance of donated         guidelines regarding acceptance of donated
  developed.                                        equipment.                                  equipment to all schools and clusters.
                                                                                              ⇒ A Technology Standards Committee (See
                                                                                                Technology Standards, Recommendation 1,
                                                                                                p. 13) should identify LAUSD standards
                                                                                                for acceptable computer and peripheral
                                                                                                donations to schools and develop an
                                                                                                appropriate communication for potential
                                                                                                donors. Upgrade the donation standards
                                                                                                periodically.
                                                                                              ⇒ Proactively distribute the communication
                                                                                                to all businesses, agencies, and institutions
                                                                                                in the region who could be potential donors.
                                                                                              ⇒ Require all schools and clusters to adhere
                                                                                                to the policy/ guidelines for donated
                                                                                                equipment.
• A model policy on acceptable/ ethical use     ♦   Review, upgrade, and communicate          ⇒ Establish a process for periodically
  of the Internet and WWW has been                  effectively, by various means to all        reviewing and upgrading the ethical and
  developed, sent to all schools, and is            schools and staff, an ethical and           appropriate use policy.
  available on the LAUSDnet home page.              appropriate use policy.
                                                                                              ⇒ Develop strategies for communicating the
• A district-wide bulletin regarding                                                            ethical and appropriate use policy,
  software duplication and copyright issues                                                     including ongoing incorporation of policies
  has been provided to all schools and                                                          into curricular activities and projects.
  offices.
                                                                                              ⇒ Establish procedures for monitoring
• An ethics committee is currently engaged                                                      compliance to ethical and appropriate use
  in identifying issues and establishing                                                        policy.
  appropriate policies.




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Plan Implementation Issues
                Key Findings                                Recommendations                             Implementation Approaches
Procurement

• Schools are concerned about technology       ♦   Based upon the Information Technology        ⇒ Have instructional technology budgets
  obsolescence. LAUSD’s budgeting processes        Plan recommendations and an approved           developed for each school based upon
  do not accommodate regular technology            district Instructional Technology Plan,        - standards for desktop hardware and
  purchases base upon life cycle or upgrade        schedule and budget for technology               software
  strategies.                                      acquisition and support on a regular
                                                   basis.                                         - critical mass decisions regarding
• There is no regularly budgeted                                                                    recommended configurations for various
  instructional technology acquisition plan                                                         learning environments
  or schedule at the district- or
                                                                                                  - the goal of achieving equity over time
  cluster-levels.
                                                                                                    without restricting the capacity of
                                                                                                    progressive schools/programs to provide
                                                                                                    leadership in effective practices.
                                                                                                ⇒ Ensure alignment among the district
                                                                                                  Information Technology Plan, the
                                                                                                  Instructional Technology Plan, and cluster
                                                                                                  and school level plans through
                                                                                                  established linkages of plan development
                                                                                                  and upgrade processes.
• Many schools have no on-site resources or    ♦   Make informational and evaluative            ⇒ Make a variety of evaluative resources
  guidance regarding instructional software        resources for aligning instructional           available. Over time, an instructional
  purchases relative to what is available          software to priority student learning          software web-site specific to LAUSD
  and appropriate. Purchases are sometimes         standards available on-line to all             should be developed, maintained, and
  made at the school level without                 schools.                                       upgraded in real time.
  adequate time for consideration of various
                                                                                                ⇒ Negotiate blanket contracts for software
  options for hardware or software.
                                                                                                  and supplies that allow schools to order
• The state has on-line evaluative resources                                                      directly from vendor lists and catalogs at
  and an informational clearinghouse for                                                          favorable discounts.
  educational technology products.
  San Diego also has a comprehensive site.




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Plan Implementation Issues
                Key Findings                                  Recommendations                              Implementation Approaches
Procurement (continued)

• Schools negotiate their own purchasing        ♦   Ensure adherence to standards by               ⇒ Develop a rules-based procurement system
  agreements with vendors for instructional         assigning to each school someone                 that will ensure that schools follow
  software. School principals control the           knowledgeable about technology who can           established standards on technology
  technology procurements for their                 support people during the purchasing             purchases.
  buildings.                                        process to ensure that
                                                                                                   ⇒ Consider having ITAFs work with schools
• Principals are sometimes in the position of       - appropriate technology purchases,              within clusters to identify appropriate
  making key decisions in regard to                   compliant to standards, are made               resource staff and informational resources
  technology acquisition without                    - software will be compatible with the           to assist in acquisition.
  appropriate and timely resources to guide           hardware on which it is run and is           ⇒ Consider having ITAFs work with
  their decision making.                              suitable to teaching and learning needs        responsible district-wide staff and
• Technology procurement practices                  - orders take advantage of any available         LAUSDnet staff in communicating
  typically do not incorporate an effective           group purchasing or licensing                  processes regarding adherence of
  system for checking against recommended             arrangements.                                  technology purchases to established
  standards.                                                                                         standards and for meeting specific
                                                                                                     educational requirements.
• LAUSDnet has been striving to build its
  capacity as an informational resource for                                                        ⇒ Incorporate the technology resource
  procurement information. However, there                                                            acquisition process into the district
  is no single web-site that serves as a                                                             decision support system being designed.
  reliable resource for decision support for
  technology procurement.
• Current information on the status or          ♦   Establish effective communications             ⇒ Identify Instructional Technology Branch
  availability of site licenses for                 strategies for informing and updating            personnel responsible for negotiating and
  instructional software is not uniformly           schools, clusters, and programs about the        monitoring the status of district-wide
  communicated throughout the district.             status of district-wide site licenses for        instructional software licenses.
                                                    instructional software.
                                                                                                   ⇒ Establish a web-site for license status
                                                                                                     updates as well e-mail notification
                                                                                                     system for ITAFs to help guide purchasing
                                                                                                     within clusters.




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Plan Implementation Issues
               Key Findings                                Recommendations                            Implementation Approaches
Procurement (continued)

• Clear standards have not been established   ♦   Define minimum software standards for       ⇒ Establish standards for applications with
  and universally communicated that relate        tool-based applications for students on       consideration of present installed base as
  to non-instructional software used within       each hardware platform and include as a       well as future requirements.
  schools.                                        minimum configuration.
                                                                                              ⇒ Phase-in standards for applications with
                                                                                                acquisition of new equipment and should
                                                                                                be communicated to all personnel involved
                                                                                                with the design and delivery of staff
                                                                                                development programs.


• Information regarding total cost of         ♦   Research and report on total cost of        ⇒ Provide research report on total cost of
  operation of technology equipment has not       operation for educational technologies as     operation to schools and clusters to assist
  been made available to schools and              applicable to educational settings.           in long term planning for technology.
  clusters.




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LAUSD Instructional Technology Planning Project                                           Recommendations and Implementation Approaches



Plan Implementation Issues
                Key Findings                               Recommendations                             Implementation Approaches
Maintenance

• There is no effective centralized           ♦   Research large district models for          ⇒ Develop an RFP to explore the most cost
  maintenance system for instructional            providing support for school/cluster end-     effective and appropriate options for
  technologies. ITD is not perceived as the       user technologies. Consider models that       maintenance and support functions for
  support mechanism for schools. They             decentralize specific customer support        instructional technology.
  provide support for administrative              functions to the cluster and complex
                                                                                              ⇒ If the decision is made to provide
  systems.                                        levels.
                                                                                                instructional technology maintenance
• For ITD customer support, there are no                                                        functions within LAUSD, develop an
  service level goals and staffing is                                                           organization chart and plan for providing
  inadequate for meeting demand.                                                                support for instructional technology at the
                                                                                                district, cluster, and school levels.
• Equipment is not able to be installed or
  repaired nor are system/software problems                                                   ⇒ Develop an engineering plan and charter
  resolved in a timely fashion because                                                          for the new help desk and customer support
  internal staffing for set up and system                                                       organization to include staffing and
  maintenance is very limited.                                                                  organization, professional training, service
                                                                                                delivery and communications, and ongoing
• System-wide network repairs happen in a
                                                                                                quality improvement processes.
  timely fashion since they are critical to
  the district’s decision-making function.                                                    ⇒ Align customer support services with
                                                                                                standards, policies, guidelines, and
• Many staff feel that support of the
                                                                                                recommendations about hardware,
  infrastructure should be provided at the
                                                                                                software, networks, etc. used to achieve
  cluster level because of distance
                                                                                                the goals of the Instructional Technology
  considerations for on-site service.
                                                                                                Plan.




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Plan Implementation Issues
               Key Findings                                  Recommendations                              Implementation Approaches
Maintenance (continued)

• Utilization of outsourced services to meet   ♦   Until a district/cluster-wide support         ⇒ Develop an RFP to explore the best and
  the demand for repairs and installation is       system for instructional technologies can       most effective options for maintenance and
  necessary at the school level.                   be established, improve timeliness of           support functions for instructional
                                                   repair and maintenance of computers and         technologies.
• Repairs on computing equipment are paid
                                                   other teaching aides by:
  from a district-level budget.                                                                  ⇒ Provide schools and clusters with model
                                                   - negotiating more maintenance contracts        service contracts .
                                                     that guarantee repair efficiency,
                                                     provide loaned replacement equipment,       ⇒ Develop and distribute a system for
                                                     allow tracking and policing of repairs,       monitoring and supervising computer
                                                     etc.                                          repairs, such as keeping a database of all
                                                                                                   repairs in order to flag computers that are
                                                   - expand use of trained high-school             repaired multiple times or are over a
                                                     students as technology support/ repair        certain age, etc.
                                                     teams.
• Some schools have developed certified        ♦   Replicate student-supported repair            ⇒ Explore currently successful models and
  student repair services. Parts are               service models to other complexes and           research national models.
  available from Apple Computer. ITD is            clusters.
                                                                                                 ⇒ Identify and document the guidelines and
  supportive of such programs.
                                                                                                   parameters for the establishment of success
                                                                                                   student supported repair systems.
                                                                                                 ⇒ Assign responsibility for implementing
                                                                                                   replication/expansion of student




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LAUSD Instructional Technology Planning Project                                                Recommendations and Implementation Approaches



Plan Implementation Issues
               Key Findings                                  Recommendations                               Implementation Approaches
Maintenance (continued)

• Preventive maintenance programs that         ♦   Over time, establish a fixed asset             ⇒ Establish a highly coordinated, fixed
  accommodate hard drive maintenance,              management program as part of the                asset management plan and supporting
  system software maintenance, upgrading,          district-wide decision system that:              database application to help avoid
  transitioning, and retirement of obsolete        - stages/phases procurements                     problems throughout the asset life-cycle,
  equipment do not exist.                                                                           such as procuring more technology any one
                                                   - tracks performance                             time than can be absorbed at the beginning
• A system for inventory/accountability and
                                                   - provides preventive maintenance                of the life cycle and unplanned-for
  tracking of location and repair records of
                                                   - uses inventory information for decision        obsolescence at the end of the life cycle.
  technology equipment has not been
  established in schools, clusters, or               support                                      ⇒ Ensure that the fixed asset management
  district-wide.                                                                                    program interfaces effectively with
                                                                                                    procurement components of the decision
                                                                                                    support system.
District Planning

• No central planning services are available   ♦   Establish a permanent central planning         ⇒ Establish a strategic framework and
  to help clusters and schools plan.               structure to guide, develop, coordinate,         charter for a central planning office within
                                                   implement, and monitor major district-           LAUSD within Schools, Curriculum, and
• The magnitude of the changes necessary to
                                                   wide planning efforts.                           Instruction.
  improve student performance require
  substantial changes in the ways that                                                            ⇒ Determine critical priorities for district-
  personnel, time, facilities, space, and                                                           level planning.
  other resources are employed.
                                                                                                  ⇒ Develop research-based planning models
                                                                                                    and guidelines, and implementation,
                                                                                                    monitoring and evaluation systems to
                                                                                                    ensure quality, coordination, and
                                                                                                    accountability.
                                                                                                  ⇒ Ensure that planning emphasizes the
                                                                                                    connections and interdependencies among
                                                                                                    all initiatives and their support of
                                                                                                    district-wide goals.




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Plan Implementation Issues
                Key Findings                                 Recommendations                             Implementation Approaches
District Planning (continued)

• A Grants Assistance Office exists within      ♦   Expand the capacity and functionality of    ⇒ Establish criteria for determining high-
  the LAUSD organization. However, this             the Grants Assistance Office to provide       leverage grant opportunities.
  office does not generally prepare grants.         more guidance and technical assistance in
                                                                                                ⇒ Establish a web-site location for grant-
  They disseminate information and                  the preparation of grants at the school,
                                                                                                  related information. (See Section
  coordinate some required activities.              cluster, and district levels.
                                                                                                  Curriculum and Learning Standards,
• Application for technology-related grants                                                       Recommendation 9, page 12)
  may be impeded because staff who would
                                                                                                ⇒ Explore expansion of grant assistance
  typically do the writing often have
                                                                                                  personnel through a fee-for services
  difficulty finding time within the scope of
                                                                                                  arrangement funded by the district.
  their regular work assignment.




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LAUSD Instructional Technology Planning Project                                            Recommendations and Implementation Approaches



Plan Implementation Issues
                Key Findings                                  Recommendations                         Implementation Approaches
School-level Planning

• Strategic school improvement plans are         ♦   Establish a district-wide model for      ⇒ Provide schools with planning models,
  submitted annually and reviewed at the             school-based planning.                     web-based templates, and materials to be
  cluster level. Only some schools have a                                                       used in the development of strategic school
  technology component in their school-                                                         improvement plans that address priorities
  based education plan. Considerations for                                                      relative to: student achievement,
  technology vary significantly and often                                                       curriculum, staff development, and
  consist of hardware/software lists.                                                           technology integration.
• The Digital High School initiative from                                                     ⇒ Ensure alignment of school goals with
  the State of California provides each                                                         cluster and district priorities.
  high school with funding for both
                                                                                              ⇒ Incorporate stakeholder input and
  equipment and staff development.
                                                                                                research-based critical success factors in
  Technologies must be linked to learning
                                                                                                the development of standards and models
  standards. Schools need to provide a
                                                                                                for school improvement plans.
  letter of intent and school technology plan,
  and complete extensive documentation for                                                    ⇒ Ensure accountability by developing
  approval by the DSA.                                                                          school-level planning models that
                                                                                                incorporate strategies for monitoring and
• A minority of schools have done some
                                                                                                evaluation of plan implementation
  planning for the acquisition of technology
  hardware, software, and infrastructure but
  have not linked these efforts to high
  priority curriculum/instructional goals.
• Schools with technology plans seek to
  integrate technology across the curriculum.
  However, due to scarce resources, this has
  been a very slow process.
• Some school improvement plans use
  formats that are determined by the school;
  others are using cluster-based models.
• District-wide standards, guidelines, and
  parameters are not available to facilitate
  or guide site-based planning processes.


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Plan Implementation Issues
                Key Findings                                Recommendations                               Implementation Approaches
School-level Planning (continued)

• The quality and components of              ♦    Develop models for recommended                 ⇒ Have model configurations take into
  school-level technology planning vary           technology configurations from                   account all factors that effect decision-
  considerably across the district. Many          classrooms, computer labs, school                making regarding technology system
  schools in LAUSD have done very little          libraries, and other resource areas; and,        installation.
  planning for technology integration due         share with schools for use in technology
                                                                                                 ⇒ Recommended configurations should be
  largely to lack of pending resources.           planning.
                                                                                                   linked to learning environments specific to
                                                                                                   various disciplines and grade levels.
• Criteria and processes for evaluating      ♦    Establish criteria and processes for           ⇒ Establish evaluation criteria that reflect
  school-level plans are not uniformly            evaluating school level plans, providing         district standards for school-level plans.
  established nor implemented                     feedback to each school, and addressing
                                                                                                 ⇒ Identify and assign responsibility for
  district-wide.                                  deficiencies.
                                                                                                   providing evaluative feedback and
                                                                                                   remediation support for school planning
                                                                                                   efforts.




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LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches



Plan Implementation Issues
                Key Findings                                 Recommendations                             Implementation Approaches
Cluster- and Program-level Planning

• Some clusters have developed                 ♦   Develop planning standards, models,          ⇒ Provide cluster and program leadership
  comprehensive strategic technology plans         templates, and resources to guide cluster-     with planning models, web-based
  that serve to focus and guide the planning       and program-level educational                  templates, and materials to be used in the
  of schools and complexes within the              improvement and technology planning            development of strategic improvement
  cluster. Other clusters have not.                efforts.                                       plans that address priorities relative to:
                                                                                                  student achievement, curriculum, staff
• Cluster- and program-level strategic
                                                                                                  development, and technology integration.
  planning and technology planning have
  not been uniformly established to                                                             ⇒ Identify obstacles to full utilization of
  determine high leverage improvement                                                             technology tools to support planning efforts
  priorities in the delivery of support                                                           at all levels.
  services and/or the performance of their
                                                                                                ⇒ Develop strategies for full utilization of
  major functions.
                                                                                                  technology tools to address and eliminate
• Even those clusters and programs that do                                                        identified obstacles.
  engage in planning often under utilize
                                                                                                ⇒ Ensure alignment of cluster and program
  technology to access, analyze, and
                                                                                                  goals with district priorities.
  communicate accurate and timely data in
  their educational improvement and                                                             ⇒ Incorporate stakeholder input and
  technology planning processes.                                                                  research-based critical success factors in
                                                                                                  the development of standards and models
                                                                                                  for cluster and program plans.
                                                                                                ⇒ Ensure accountability by developing cluster
                                                                                                  and program planning models that
                                                                                                  incorporate strategies for monitoring and
                                                                                                  evaluation of plan implementation.




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LAUSD Instructional Technology Planning Project                                           Recommendations and Implementation Approaches



Plan Implementation Issues
                Key Findings                                 Recommendations                            Implementation Approaches
Community Learning

• Instructional technology resources are        ♦   Seek ways to increase the number of        ⇒ Develop and disseminate a catalog and
  typically not made available to                   technology-based community learning          web-based resources that describe in detail
  community members beyond the school               programs and mutually-beneficial             some exemplary national, regional, and
  day. Reasons include: (a) resources for           technology-focused formal relationships,     local technology-based community learning
  security and supervision, (b) equipment not       allowing both the school population and      programs.
  centralized, and (c) appropriate                  the community-at-large to benefit from
                                                                                               ⇒ Establish guidelines and support for
  instructional applications not identified         and contribute to available technology
                                                                                                 assisting schools and clusters in
  and not available.                                resources.
                                                                                                 establishing programs that foster and
                                                                                                 encourage access to technology resources for
                                                                                                 after school programs in schools and
                                                                                                 throughout the community for children and
                                                                                                 adult community members.
                                                                                               ⇒ Plan and conduct a city-wide information
                                                                                                 and planning session, highlighting existing
                                                                                                 community learning programs, and how to
                                                                                                 successfully establish, fund, and market
                                                                                                 technology-based community learning
                                                                                                 programs.
• There is minimal coordination and             ♦   Expand existing technology partnerships    ⇒ Plan and conduct a School Technology
  publicizing of existing community                 and promote new technology                   Partnership Summit that will focus
  programs, partnerships, and relationships         partnerships with higher education,          educating school department personnel and
  among schools.                                    business, and industry.                      community leadership on currently
                                                                                                 successful partnerships, expansion of
• UCLA has partnered with LAUSD in
                                                                                                 existing relationships, and promoting new
  technology-related linkages to improve
                                                                                                 partnerships with higher education,
  outreach to minorities and the community
                                                                                                 business, and industry.
  at-large.




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LAUSD Instructional Technology Planning Project                                             Recommendations and Implementation Approaches



Plan Implementation Issues
               Key Findings                                 Recommendations                             Implementation Approaches
Community Learning (continued)

• Efforts to promote collaboration between     ♦   Enable sharing of data and information      ⇒ Assess status of parent and community
  schools and outside agencies is                  within and among school sites, health         access needs as to hardware, software, and
  compromised by limited technology                and service organizations, courts, and        training.
  resources.                                       city and state agencies, as part of a
                                                                                               ⇒ Increase access to hardware, software, the
                                                   comprehensive student database within
• District leadership has indicated a strong                                                     Internet, and training to address and
                                                   the proposed decision support system.
  need for improved family outreach to                                                           facilitate parent and community needs,
  support early intervention programs.                                                           partnerships, and linkages with city and
                                                                                                 state agencies.
                                                                                               ⇒ Identify and address equipment, security,
                                                                                                 and technical issues associated with cross-
                                                                                                 agency sharing of data and information.




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Description: Technology Integration Project Implementation Guide document sample