Docstoc

Technical Manager Job

Document Sample
Technical Manager Job Powered By Docstoc
					                         AMERICAN PACKAGING CORPORATION
                                STORY CITY DIVISION
                                 JOB DESCRIPTION

                            JOB TITLE: TECHNICAL MANAGER

SUMMARY: Manage daily plant technical activities encompassing new product development,
specifications, material qualifications, innovation, customer complaints, and process
improvements in all areas. Additionally, manage Story City Quality Assurance by ensuring
quality control procedures are established and followed to meet the customer’s requirements
by: developing quality assurance systems for incoming raw materials and finished goods,
developing and implementing internal quality auditing procedures, analyzing customer
requirements versus test procedures, conducting process capability studies, making test
procedure or specification recommendations, analyzing raw material test data ensuring material
meets specifications, managing the disposition of non-conforming raw materials, and working
with APC customers and raw material suppliers for technical interface and to analyze root
cause and corrective action plans.

REPORTING RELATIONSHIP: Technical Director

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be
assigned.
        Interact with Sales and Customers to develop new packaging applications

          Specify packaging materials and structures

          Manage in-plant technical trials through conducting pre-trial planning meetings,
           directing on-line manufacture of trial materials, documenting results of trials and
           ensuring trial results are met.

          Qualify new and alternate materials.

          Complete product development assignments, including but not limited to researching
           raw material options, conducting customer presentations, developing test method
           protocols and developing new packaging applications.

          Support the Division’s Product Development Program by providing required testing
           and evaluation of alternate package structures and styles. Provide lab evaluation/
           testing support, as required, on specific packaging development projects.

          Monitor Quality Assurance to ensure that current procedures/testing correlate with
           customer requirements.

          Update system/procedures as required and develop appropriate procedures for new
           applications.

          Analyze customer complaints to ensure root cause identification and corrective
           action.

          Incorporate statistical quality control techniques into process evaluation, creating
           and monitoring process documentation and specification analysis versus customer
           requirements.
Technical Manager
Job Description
Page 2


        Establish raw material specifications with all suppliers and maintain approved raw
         material vendor listing.

        Analyze current test data as compared to feedback from customer complaints, Field
         Technical Service reports and customer specifications to determine that quality test
         procedures ensure compliance with customer end use requirements. Provide
         recommendations to the Technical Director on test procedure changes.

        Ensure compliance with established product testing procedures for both finished
         products and raw materials. Create and deliver effective presentations for present
         and potential customers, providing assurance that quality standards are maintained.
             Maintain an updated specification file on all raw materials (papers, films, inks,
                adhesives, etc.) used in their respective production process.
             Maintain an updated file on finished rollstock, bag and pouch specifications
                as well as the particular inspection/testing procedures associated with each
                product.
             Conduct the training of the shift Quality Assurance Technicians.
             Maintain a reporting/audit procedure to ensure that the required testing is
                being performed in a timely and consistent manner and that the test data is
                being recorded and filed in such a manner as to allow for easy review and
                analysis.
             Travel to the various customer/supplier locations as required.

        Manage and develop a staff of 4-7 Quality Assurance Technicians

        Prepare and participate in customer quality audits

        Interface with Field Technical Service, Sales and/or customer plant locations to
         resolve complaints in a timely fashion:
              Issue return authorization for defective material where applicable.
              Manage the re-inspection/rework of returned lots of material to determine
                 root cause and extent of defect as well as the placement of good material
                 back into inventory in a timely manner. Recommend root cause corrective
                 action to the Manufacturing Manager and Technical Director.

        Participate in training, embrace concepts of and actively practice the STOP Safety
         Program fundamentals to aid American Packaging Corporation’s efforts to achieve a
         zero accident rate.

        Attend and participate in all company mandated meetings.

        Business travel required.

        Any other responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES: Technical Department
Technical Manager
Job Description
Page 3


QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability required. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.

      EDUCATION and/or EXPERIENCE: Ideal candidates will possess a Bachelor’s
      degree (B. A.) from a four-year college or university and ten years related
      experience and/or training.

      LANGUAGE SKILLS: Ability to read, analyze and interpret common scientific
      and technical journals, financial reports, and legal documents. Ability to respond
      to common inquiries or complaints from customers, regulatory agencies, or
      members of the business community. Ability to write speeches and articles for
      publication that conform to prescribes style format. Ability to effectively present
      information to top management, public groups, and/or board of directors.

      MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all
      units of measure using whole numbers, common fractions, and decimals. Ability
      to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability
      to calculate figures and amounts such as discounts, interest, commissions,
      proportions, and percentages.

      REASONING ABILITY: Ability to define problems, collect data, establish facts
      and draw valid conclusions. Ability to interpret an extensive variety of technical
      instructions in mathematical or diagram form and deal with several abstract and
      concrete variables.

      OTHER SKILLS & ABILITIES:
      Candidate must possess/exhibit the following skills/abilities:
       Absenteeism: at work every day on time
       Computer Proficiency
       Accuracy: uncompromised
       Coaching ability
       Communication Skills: technical information, internal/external customers, all
        levels of employees
       Conflict Resolution
       Confidentiality
       Deadlines
       Detail: attention to
       Independence
       Innovation: constantly re-develop systems
       Motivate: others
       Multiple projects/priorities/deadlines
       Negotiation ability
       Organizational skills
Technical Manager
Job Description
Page 4


          Presentation skills
          Professionalism/professional demeanor
          Project Management
          Safety
          Software: Microsoft Office Suite
          Team: work as a member with all employees

PHYSICAL DEMANDS: The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

       While performing the duties of this job, the employee is frequently required to sit, and
       use hands to finger, handle or feel objects, tools or controls. The employee is
       occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or
       crawl and climb or balance. The employee is regularly required to hear.

       The employee must occasionally lift and/or move up to 50 pounds. Any lifting over 50
       pounds would require assistance. Specific vision abilities required by this job include
       close vision, distance vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT:              The work environment characteristics described here are
representative of those an employee encounters while performing the essential functions of this
job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

       Exposure to wet/humid conditions due to manufacturing plant not being air
       conditioned.

       The noise level in the work environment is usually moderate.

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:20
posted:8/16/2011
language:English
pages:4
Description: Technical Manager Job document sample