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					Our Customer Terms                                                                     Page 1 of 42

Telstra Mobile Section




1         Recent Changes
1.1       This document lists recent changes to the Telstra Mobile section of Our Customer
          Terms

Date of          Service/Feature               What has changed?            See Section
change

13 August       Text messaging service         Clarification of character   Basic Telephone Service, Part H –
2011                                           limitation rules and         Managing Calls, clause 8.15
                                               referring to Part E.         amended, clause 8.16 deleted
                                               Charges stay the same.

13 August       Text messaging service         Clarification of character   Telstra Mobile Services, Part B – Old
2011                                           limitation rules and         Business Plans, clause 2.72
                                               referring to Part E.         amended
                                               Charges stay the same.

13 August       Text messaging service         Clarification of character   Telstra Mobile Services, Part B –
2011                                           limitation rules and         Corporate Plans, clauses 6.36, 6.37
                                               referring to Part E.         and 7.55 amended
                                               Charges stay the same.

13 August       Text messaging service         Clarification of character   Telstra Mobile Services,, Part E –
2011                                           limitation rules and         SMS Messages and Email, clauses
                                               referring to Part E.         2.3-2.7, 3.7, 8.11,
                                               Charges stay the same.

13 August       Text messaging service         Clarification of character   Telstra Mobile Services, Part B – Old
2011                                           limitation rules and         Consumer Pricing Plans, clauses 8.15
                                               referring to Part E.         and 8.35 amended
                                               Charges stay the same.

13 August       Text messaging service         Clarification of character   Telstra Mobile Services – Part C
2011                                           limitation rules and         Special Promotions, clauses 6.38,
                                               referring to Part E.         19.12 and 19.20 amended
                                               Charges stay the same.

13 August       Text messaging service         Clarification of character   Telstra Mobile Services – Part G Data
2011                                           limitation rules and         Services, clauses 12.58, 12.60, 12.61,
                                               referring to Part E.         12.62, 12.63, 12.64, 13.34, 13.35,
                                               Charges stay the same.       13.36, 13.37, 13.52, 13.53, 15.36,
                                                                            18.37, 28.39, 30.58and
                                                                            35.33amended

13 August       Text messaging service         Clarification of character   Telstra Mobile Services – Part F
2011                                           limitation rules and         Managing Calls, clauses 7.1, 8.1, 9.1
                                               referring to Part E.         and 9.4 amended
                                               Charges stay the same.

13 August       Text messaging service         Clarification of character   Telstra Mobile Services – Part J
2011                                           limitation rules and         Enhanced Business Services, clauses
                                               referring to Part E.         8.15 and 14.36 amended
                                               Charges stay the same.




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                   Page 2 of 42

Telstra Mobile Section



13 August       Text messaging service       Clarification of character   Telstra Mobile Services – Part B Pre
2011                                         limitation rules and         Paid Pricing Plans, clause 4.20 and
                                             referring to Part E.         6.20 amended
                                             Charges stay the same.

2 August 2011   Telstra long life expiry     Clarification of table of    Part B – Pre-Paid Plans, section 3.12
                                             expiry periods for Pre-
                                             Paid offers

2 August 2011   1c per minute offer          Updated call connection      Part C- Special Promotions, section
                                             to reflect current call      21.64
                                             connection charges

2 August 2011   1c per minute offer          Updated call connection      Part C- Special Promotions, section
                                             to reflect current call      21.71
                                             connection charges

2 August 2011   Talk & Text More offer       Deleted offer as no          Part C- Special Promotions, section
                                             customers are                21.15
                                             connected to this offer
                                             any longer

2 August 2011   Original Prepaid Cap offer   Deleted offer as no          Part C- Special Promotions, section
                                             customers are                21.45
                                             connected to this offer
                                             any longer

2 August 2011   Video Calling                Clarification of video       Part B – Pre-Paid Plans, section 3.36
                                             calling charges for
                                             Telstra Pre-Paid offers.     Part G – Data services, sections 26.34
                                                                          and 26.56

2 August 2011   Telstra Pre-Paid             Changes to international     Part B Pre-Paid Plans, sections 3.38,
                                             call and SMS rates for       4.20 and 6.20
                                             Telstra Pre-Paid
                                             services                     Part E SMS, Messages and email,
                                                                          section 2.4
                                                                          Part G – Data services, section 26.34

2 August 2011   Telstra Pre-Paid             Removal of Global Plus       Part C Special Promotions, sections
                                             Pack, Asia Talk Pack,        19.68 – 19.74 deleted
                                             Asia Max Talk Pack

2 August 2011   Telstra Mobile Broadband     Telstra Mobile               Part G – Data Services section 28
                Shared Plans                 Broadband Shared
                                             Data Plans are not
                                             available for new
                                             connections.
                                                                          Part G – Data Services section 29
                                             TMB Shared Plans are
                                             introduced to TB and
                                             TEG customers.




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                     Page 3 of 42

Telstra Mobile Section



2 August 2011   Part B – Current and recent    We have introduced a        Part B – Current and recent business
                business pricing plans         range of new pricing        pricing plans
                                               plans called Telstra
                                               Business Mobile             Section 4 – Telstra Business Mobile
                                               Advantage.                  Advantage Plan


2 August 2011   Part B – Current and recent     Telstra Business Mobile    Part B – Old business plans
                business pricing plans         PLUS and Telstra
                                               Business Mobile Cap         Section 2 – Telstra Business Mobile
                                               plans are not available     PLUS plans.
                Part B - Old business plans
                                               for new customers or for    Section 3 – Telstra Business Mobile
                Telstra Business Mobile PLUS   customers                   Cap plans.
                plans                          recontracting.
                                               Accordingly, we have
                                               moved Telstra Business
                Telstra Mobile Cap Plans
                                               Mobile PLUS and
                                               Telstra Business Mobile
                                               Cap plans from the
                                               Current and recent
                                               business pricing plans
                                               section to the Old
                                               business plans section..

29 July 2011    Whispir Platform               Insertion of provisions     Part J, Enhanced Business Services,
                                               dealing with three          Sections 14.4 to 14.11, 14.18 to 14.21,
                                               different Whispir           14.24, 14.31 and 14.32.
                                               Platform Editions
                                               (Essential Edition,
                                               Professional Edition and
                                               Enterprise Edition) and
                                               changing between
                                               editions.
                                               Insertion of additional
                                               Education module.
                                               Amendment to include
                                               Multichannel API free
                                               with all Whispir Platform
                                               Editions.
                                               Amendment of
                                               provisions dealing with
                                               additional
                                               implementation and
                                               enterprise services.
                                               Clarification of support
                                               levels, fees and
                                               inclusions.
                                               Insertion of provisions
                                               dealing with the new
                                               Whispir Community
                                               Program and Multi-
                                               Agency Program
                                               discounts.




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                     Page 4 of 42

Telstra Mobile Section



28 July 2011   Telstra Wireless Machine to   The name of offer has        Part G, Data Services, Section 15
               Machine (“M2M”)               changed to “Telstra
                                             Wireless M2M”.
                                             Insertion of excess
                                             usage monthly cap.
                                             Changes to M2M Data
                                             Plans

27 July 2011   Enterprise Mobility Managed   Insertion of revised         Part J, Enhanced Business Services,
               service                       pricing, service level       Section 15
                                             targets and clarification
                                             of certain conditions for
                                             the Telstra Enterprise
                                             Mobility Managed
                                             service.

21 June 2011   1c Text+ offer                The name of offer has        Part C Special Promotions
                                             changed to to „Text & Data
                                             offer‟.                      Sections 19.30-19.41.

                                             The daily limit of 100 1c    Part B Pre-Paid Plans, section 3.29
                                             Text has been removed,
                                             bonus data has been
                                             increased and number of
                                             bonus SMS has been
                                             increased on recharges of
                                             $40 and above.
                                             Call/SMS/flag fall have
                                             increased and data charge
                                             rate has increased.




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                           Page 5 of 42

Telstra Mobile Section



8 July 2011   Part C (Special Promotions):           Reversed the changes       Part C (Special Promotions) sections 6.22,
              Telstra Mobile Broadband Migration     made on 1 July 2011 to     6.34, 6.37, 6.38, 7.15 and 23.7
              Offer (Data Pack, PC Pack, PAYG,       Part C (Special
              Data Default Voice Plan), Special
                                                     Promotions) and Part G
              Member Plan Offer, Work
              Hotline/Work Group                     (Data Services), and to
                                                     some sections in Part B
              Part G (Data Services): GPRS           (Old Business Plans).
                                                     These changes had          Part G (Data Services) sections 5.5, 5.6,
              charge (post-paid, monthly                                        5.7, 5.10, 5.17, 6.8, 9.3, 11.22, 14.11,
              subscription, Monthly data bundle,     been made in error.
                                                                                15.36, 15.37, 23.31 and 23.32
              Corporate Mobile Data Bundle,
              Mobile Data Voice Plan), 3G & Next
              G® Monthly browsing pack, 3G &
              Next G® browsing pack, 3G data
              browsing pack, Circuit switched data   Housekeeping change
              access - post- paid, The Telstra       to section 11.54 in Part
              Wireless HotSpot Service, Telstra      B (Old Business Plans)
              Wireless PC Pack, Telstra Wireless     to replace references to
              Telemetry Plans, Telstra Business      Member Plan with
              Mobility Pack                          Casual Plan.

              Part B (Old Business Plans):                                      Part B (Old Business Plans) sections
              Telstra Business Premium Mobile                                   11.38 and 11.54
              Member Plans, Telstra Business
              Premium Mobile Casual Plans




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                              Page 6 of 42

Telstra Mobile Section



1 July 2011    Part B (Our current consumer           Part cent charges            Part B (Our current consumer pricing
               pricing plans): Mobile Phone Plan,     changed to whole cent        plans) sections 4.15 and 4.36
               Mobile Member Plan                     charges for customers
                                                      with a 13-digit Telstra
               Part B (Old consumer pricing           account number.              Part B (Old consumer pricing plans that
               plans that are no longer available                                  are no longer available for new
               for new connections): Seniors                                       connections) sections 5.17, 9.14, 14.13,
               Mobile Plan, New Ultimate Plans,                                    15.18 and 20.6
               Telstra Mobile Phone Plan, Telstra
               Mobile Plan offers - Member Telstra
               Mobile Plan, New Flexi Plan

               Part C (Special Promotions):                                        Part C (Special Promotions) sections 6.22,
               Telstra Mobile Broadband Migration                                  6.34, 6.37, 6.38, 7.15 and 23.7
               Offer (Data Pack, PC Pack, PAYG,
               Data Default Voice Plan), Special
               Member Plan Offer, Work
               Hotline/Work Group

               Part D (Other Call Types): InfoCall                                 Part D (Other Call Types) sections 6.3 and
               calls, Calls to Optus 1900 services                                 7.2

               Part F (Managing Calls):
               MessageBank® retrieval, Call                                        Part F (Managing Calls) sections 2.5, 6.1
               Forward, Memo service                                               and 9.8
                                                                                   Part G (Data Services) sections 5.5, 5.6,
               Part G (Data Services): GPRS                                        5.7, 5.10, 5.17, 6.8, 9.3, 11.22, 14.11,
               charge (post-paid, monthly                                          15.36, 15.37, 23.31 and 23.32
               subscription, Monthly data bundle,
               Corporate Mobile Data Bundle,
               Mobile Data Voice Plan), 3G & Next
               G® Monthly browsing pack, 3G &
               Next G® browsing pack, 3G data
               browsing pack, Circuit switched data
               access - post- paid, The Telstra
               Wireless HotSpot Service, Telstra
               Wireless PC Pack, Telstra Wireless
               Telemetry Plans, Telstra Business
               Mobility Pack

               Part B (Old Business Plans):                                        Part B (Old Business Plans) sections 9.20,
               Telstra Business Mobile Plan,                                       9.43, 11..38, 17.13, 18.20 and 19.20
               Telstra Business Member Plan,
               Telstra Mobile Business Phone Plan,
               Member Telstra Mobile Business
               Plan, Member $20 Mobile Business
               Starter Plan




27 June 2011   1234 and 1234 SMS                      Enhancement of the           Telstra Mobile Section, Part D (Other
                                                      1234 and 1234 SMS            Call Types), sections 13 and 14
                                                      services to include a
                                                      “concierge” information
                                                      service that enables
                                                      callers to request factual
                                                      information including
                                                      opening hours,
                                                      timetables, weather
                                                      forecasts and other
                                                      factual information.




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                       Page 7 of 42

Telstra Mobile Section



27 June 2011    Directory Assistance on 1223   Enhancement of the            Telstra Mobile Section, Part D (Other
                                               Directory Assistance          Call Types), section 11.1 and new
                                               service to enable callers     sections 11.2 and 11.3
                                               to undertake unknown,
                                               business category
                                               searches.

27 June 2011    Directory Assistance on 1223   Housekeeping changes          Telstra Mobile Section, Part D (Other
                                               to clarify the current        Call Types), section 11.8
                                               practice and legislative
                                               requirement that
                                               Directory Assistance not
                                               be used to search for a
                                               service with a Silent
                                               Line

27 June 2011    Text messages to Directory     Clarification of the          Telstra Mobile Section, Part D (Other
                Assistance callers             information that may be       Call Types), sections 11.11 and 11.12
                                               included in the SMS
                                               response, to reflect
                                               additional content
                                               provided

18 April 2011   Telstra Mobile Broadband –     Free Intra-account calls      Part G – Data Services section 12
                Next G Network                 available between
                                               eligible Telstra Mobile
                                               Broadband and Mobile
                                               services on the same
                                               account.
                                               Embedded TMB Plans
                                               for available with eligible
                                               laptop devices
                                               purchased on MRO
                                               through the ICT
                                               Distribution Channel.

21 June 2011    Call Connect                   Introduction of a new         Telstra Mobile Section, Part D (Other
                                               Call Connect SMS              Call Types), new section 13 and flow
                                               product                       on changes to numbering

15 June 2011    Consumer Post-Paid Freedom®    Housekeeping –                Telstra Mobile:
                Connect BYO Plans              clarification regarding
                                               BYO handsets                  Section 9, Part B (Current & Recent
                                                                             Consumer Plans)



15 June 2011    Consumer Post-Paid Plans –     Housekeeping –                Telstra Mobile:
                “Next G” references            amending of Next G™
                                               to Next G
                                                        ®                    Section 6, Part B (Current & Recent
                                                                             Consumer Plans)



6 June 2011     Telstra Mobile Plans           Introduction of 3 new         Part B Other Mobile Plans
                                               mobile plans for
                                               approved customers




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                      Page 8 of 42

Telstra Mobile Section



6 June 2011   BlackBerry Individual Solution     Updated eligibility        Part G, Data Services, Section 17,
                                                 criteria for certain BIS   clause 17.17
                                                 plans

1 June 2011   Telstra Pre-paid Mobile Other      Removal of reference to    Part D - Other call types
              Call Types                         Cyprus (Northern)
                                                                            Section 4 - clause 4.2

1 June 2011   Telstra Pre-Paid Mobile Pricing    Removal of reference to    Part B - Pricing Plans - Pre Paid
                                                 Cyprus (Northern)
                                                                            Section 3 - clause 3.38

1 June 2011    Telstra Mobile Connect Solution   Extension of the Telstra   Part G, Data Services, Section 34,
                                                 Mobile Connect Solution    clauses 34.1. 34.3 - 34.5, 34.7,
                                                 to cover business          34.28(a) & 34.31(a)
                                                 applications that run
                                                 over SSL

1 June 2011    Telstra Mobile Connect Solution   Increased data amounts     Part G, Data Services, Section 34,
                                                 to 2GB                     clauses 34.27, 34.28(b), 34.30 &
                                                                            34.31(b)

1 June 2011    Telstra Mobile Connect Solution   Support for business       Part G, Data Services, Section 34,
                                                 applications, other than   clauses 34.12-34.14
                                                 the existing Microsoft
                                                 ActiveSync support,
                                                 limited to eligible
                                                 devices connected to
                                                 the Telstra Mobile
                                                 Connect Plans

1 June 2011    Telstra Mobile Connect Solution   Telstra Mobile Connect     Part G, Data Services, Section 34,
                                                 Solution now               clause 34.6
                                                 compatible with Telstra
                                                 Business Mobile PLUS
                                                 Plans

1 June 2011    Telstra Mobile Connect Solution   Updated Warranty           Part G, Data Services, Section 34,
                                                 clause                     clause 34.37

24 May 2011    Consumer Post-Paid Data+          Housekeeping changes       Telstra Mobile Section, Part B (Current
               Cap Plans                         to specify that included   & Recent Consumer Plans), section 7
                                                 call allowance can only
                                                 be used with compatible
                                                 devices

24 May 2011    Pre-Paid Data+ Cap offer          Housekeeping changes       Telstra Mobile Section, Part B (Pre-
                                                 to specify that included   Paid Plans), section 6
                                                 call allowance can only
                                                 be used with compatible
                                                 devices




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                   Page 9 of 42

Telstra Mobile Section



12 May 2011     Post-Paid mobile phones      Post-Paid plans that are    Part B (Our current and recent
                                             no longer available to      consumer pricing plans)
                                             new customers moved
                                             to Part B (Old consumer     Part B (Old consumer pricing plans
                                             pricing plans that are no   that are no longer available for new
                                             longer available for new    connections)
                                             connections)

3 May 2011      Pre-Paid mobile phones       Calls to 13 11 14           Telstra Mobile, Part B, Pricing Plans,
                                             (Lifeline) will no longer   Pre-Paid Pricing Plans, sections 3.32
                                             be charged                  and 3.33

3 May 2011      Post-Paid mobile phones      Calls to 13 11 14           Telstra Mobile, Part D (Other Call
                                             (Lifeline) will no longer   Types), section 8
                                             be charged

27 April 2011   Consumer Post-Paid           New suite of plans          Telstra Mobile:
                Freedom® Connect BYO Plans
                                                                         Section 14 (new), Part B (Current &
                                                                         Recent Consumer Plans)
                                                                         Section 4, Part D (Other call types)
                                                                         Sections 2 & 4, Part F (Managing
                                                                         Calls)
                                                                         Section 26, Part G (Data Services)



15 April 2011   SMS Access Manager           Addition of terms for the   Part J - Enhanced Business Services,
                                             use of the Telstra Dial-    clause 4.9 - 4.13
                                             Up Access platform
                                             through SMS Access
                                             Manager service

13 April 2011   Telstra Pre-Paid Home        Exit of Telstra Pre-Paid    Part B - Pricing Plans - Pre Paid
                                             Home                        Pricing Plans - clause 2
                                                                         Part K - Telstra Next G Wireless Link
                                                                         Service - clause 2.19

                Telstra Mobile Broadband –   Included that other         Part G, Data Services, Section 12,
                Next G network               approved post mobile        clauses 12.18
12 April 2010
                                             voice plans may be
                                             eligible voice plans
                                             for Business Mobile
                                             Data Pack




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                 Page 10 of 42

Telstra Mobile Section



                Telstra Mobile Broadband –     From 12 April 2010        Part G, Data Services, Section 12,
                Next G network                 Business Mobile Data      clauses 12.19
12 April 2010
                                               Pack can only be
                                               connected to mobile
                                               handsets or mobile
                                               tablets with voice
                                               capabilities. If the
                                               Business Mobile Data
                                               Pack is connected to
                                               another device, the
                                               connection will be
                                               moved to a Monthly
                                               Casual Data Plan with a
                                               monthly service fee of
                                               $39

                Telstra Mobile Broadband –     Amendment to the          Part G, Data Services, Section 12,
                Next G network                 Fee for eligible data     clauses 12.56
12 April 2010
                                               usage exceeding the
                                               monthly included data
                                               allowance, for the $29
                                               data plan

7 April 2011    Telstra Mobile General         Various changes in        Part B - Mobile Pre-Paid Plans,
                                               wording due to changes    sections 4.59 and 6.56
                                               in legislation.

7 April 2011    Telstra Mobile                 Various changes in        Part D – Telstra Mobile Other Call
                Other Call Types               wording due to changes    Types, sections 13.2, 13.11 and 14.13
                                               in legislation.

7 April 2011    Telstra Mobile                 Various changes in        Part E - Telstra Mobile
                SMS Message and Email          wording due to changes    SMS Message and Email, section 4.28
                                               in legislation.

7 April 2011    Telstra Mobile                 Various changes in        Part G - Telstra Mobile
                Data Services                  wording due to changes    Data Services, sections 4.11, 20.21,
                                               in legislation.           20.22, 20.24, 20.25, 20.26, 21.20,
                                                                         21.21, 29.66 and 34.45

7 April 2011    Telstra Mobile                 Various changes in        Part H - Telstra Mobile
                BigPond Mobile Services        wording due to changes    BigPond Mobile Services, sections 5.2,
                                               in legislation.           11.7 and 12.7

7 April 2011    Telstra Mobile                 Various changes in        Part K - Telstra Mobile
                Telstra Next G Wireless Link   wording due to changes    Telstra Next G Wireless Link Service,
                Service                        in legislation.           section 2.17

31 March        Telstra Talk Now               Amendment to              Part D – Other Call Types, clause 20
2011                                           remove terms as
                                               service exited on 31
                                               March 2011

29 March        Telstra Business Mobile        New suite of business     Telstra Mobile:
2011            Maximiser™ Plans               mobile cap plans.
                                                                         Section 6 (new)




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                    Page 11 of 42

Telstra Mobile Section



29 March       Consumer Post-Paid             New suite of plans, and       Telstra Mobile:
2011           Freedom® Connect Plans         the corresponding
                                              cease sale of Next G          Section 13 (new) and section 10, Part
                                              Cap Plans for Siebel          B (Current & Recent Consumer Plans)
                                              customers (those with         Section 4, Part D (Other call types)
                                              13 digit account
                                              numbers).                     Sections 2 & 4, Part F (Managing
                                                                            Calls)
                                              The terms and
                                              conditions for email bill     Section 26, Part G (Data Services)
                                              and online bill have also     Section 6, General Terms for
                                              been incorporated into        Consumer Customers
                                              the General Terms for
                                              Consumer Customers
                                              (currently only available
                                              on telstra.com), given
                                              that the new plans
                                              require paperless billing
                                              or a fee will be charged.

22 March       MessageBank Plus               Introduction of a new         New section 5, Part F with flow on
2011                                          MessageBank Plus              changes to numbering and edits to
                                              service (also known as        sections 2.5 and old 5.1 (now 6.1).
                                              visual voicemail) initially
                                              only for iPhone
                                              customers. Also
                                              updated that Telstra
                                              Business customers
                                              with 13 digit account
                                              numbers are charged at
                                              consumer rates for
                                              MessageBank diversion
                                              and retrieval.

20 March       Consumer Post-Paid Cap Plans   Change from 30 second         Section 26, Part G
2011           (current and grandfathered)    to 60 second billing for
                                              national voice and video      Section 10, Part B (Current & Recent
                                              calls                         Consumer Plans)
                                                                            Sections 2 & 5, Part B (Old Consumer
                                                                            Plans)


20 March       Call Connect, available on     On and from 20 March          Part D, Other Call Types, section 12.4
2011           12456 and 12455                2011, the fee for each
                                              call to the Call Connect
                                              service will increase by
                                              20 cents to $1.60.




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                 Page 12 of 42

Telstra Mobile Section



20 March       Text messages to 1234 callers    Clarification of the    Part D, Other Call Types, section 13.9
2011           and 1234 SMS                      information that may
                                                 be included in the
                                                 SMS response, to
                                                 reflect additional
                                                 content provided
                                                Amendments to           Part D, Other Call Types, section 14.9
                                                 provisions regarding    and 14.12
                                                 1234 SMS to bring
                                                 into alignment with
                                                 provisions regarding
                                                 calls to 1234.

20 March       Text messages to Call Connect    Clarification of the    Part D, Other Call Types, section
2011           callers                           information that may    12.11
                                                 be included in the
                                                 SMS response, to
                                                 reflect additional
                                                 content provided

2 March 2011   Telstra Mobile                  Handset warranties        Part A – Mobile General Terms, section
                                                                         5

1 March 2011   Telstra Pre-Paid Talk & Text+   Telstra Pre-Paid Talk &   Part C – Special Promotions, section
                                               Text+ offer extended      19

25 February    Network Blocking of Faulty       Amendment of            Sections 8.2 and 8.5 of Part A
2011           Devices                           clauses 8.2 and 8.5
                                                 to enable permanent
                                                 blocking of faulty
                                                 devices

22 February    Telstra Business Mobile PLUS     The pricing for Email   Part B – Current and Recent Business
2011           Plans                             Ready Packs has         Plans
                                                 changed.
                                                Microsoft Mobile
                                                 Email Plan and
                                                 Exchange Online
                                                 Mobile Email Ready
                                                 Packs are no longer
                                                 available to new
                                                 customers or existing
                                                 customers seeking to
                                                 recontract. Telstra
                                                 Mobile Connect
                                                 Service Email Ready
                                                 Packs are now
                                                 available.
                                               A cap on excess usage
                                               charges on Member and
                                               Phone plans has been
                                               introduced




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                  Page 13 of 42

Telstra Mobile Section



22 February    Telstra Business Mobile Cap    A cap on excess usage       Part B – Current and Recent Business
2011           Plans                          charges on Member and       Plans
                                              Phone plans has been
                                              introduced

22 February    Telstra Mobile Broadband on    The cap on excess           Part D – Data Services
2011           the Next G™ network            usage has changed for
                                              customer who connect
                                              on or after 25 January
                                              2011

14 February    Telstra Mobile Payments        Cease sale of Telstra       Part G – Data Services – clause 27.1
2011           service                        Mobile Payments
                                              service for new
                                              connections.

1 February     Telstra Business Mobile Cap     Telstra has               Part B – Current and Recent Business
2011           Plans                            introduced a new          Plans
                                                $59 Business Mobile
                                                Cap plan.
                                              An SMS Bonus offer is
                                              now available to
                                              customers taking up a
                                              $59, $79 or $99
                                              Business Mobile Cap
                                              plan for 24 months

1 February     Telstra Business Mobile PLUS   Calls to Pivotel mobiles    Part B – Current and Recent Business
2011           Plans and Telstra Business     are not able to be made     Plans, clauses 4.19, 4.62, 4.64, 4.68
               Mobile Cap Plans               and are not included in     and 5.9
                                              any Bonus Option or
                                              the definition of
                                              Standard Calls.

25 January     Telstra Mobile Broadband –     $5, $10, $29 & $560         Part G – Data Services section 12
2011           Next G Network                 Standard Data plans
                                              and Monthly Casual
                                              Data plans not
                                              available for new
                                              connections or for
                                              recontracting to existing
                                              customers.
                                              Insertion of terms and
                                              conditions for the new
                                              pricing and data
                                              allowance for TMB data
                                              plans, Telemetry plans
                                              for machine-to-machine
                                              services and Business
                                              Mobile Data Plans for
                                              mobile services.




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                  Page 14 of 42

Telstra Mobile Section



25 January     Telstra Pre-Paid Weekend+     Telstra Pre-Paid             Part B - Pre-Paid Plans, section 3
2011           offer                         Weekend+ offer now
                                             available to new and         Part C – Special Promotions, section
                                             existing customers           19



23 December    Enterprise Mobile Broadband   Insertion of functionality   Part G, Data Services, section 31
2010           Plus                          of Enterprise Mobile
                                             Broadband Plus service

23 December    Enterprise Mobile Broadband   Removal of Telstra           Part G, Data Services, section 31
2010           Plus                          Managed Access
                                             configuration

23 December    Enterprise Mobile Broadband   Insertion of Terms of        Part G, Data Services, section 31
2010           Plus                          Use

23 December    Enterprise Mobile Broadband   Removal of Telstra           Part G, Data Services, section 31
2010           Plus                          Wireless Hotspots and
                                             insertion of access to
                                             domestic wireless
                                             network footprint

23 December    Enterprise Mobile Broadband   Insertion of definition of   Part G, Data Services, section 31
2010           Plus                          End User

23 December    Enterprise Mobile Broadband   Change of pricing where      Part G, Data Services, section 31
2010           Plus                          customer exceeds
                                             FairPlay Policy and is
                                             migrated to the Telstra
                                             Mobile Broadband
                                             Monthly Casual Data
                                             Pack.

16 December    Enterprise Mobility Managed   Insertion of terms and       Part J, Enhanced Business Services,
2010           service                       conditions for the           Section 15
                                             Telstra Enterprise
                                             Mobility Managed
                                             service

10 December    Navman Wireless OnlineAVL2    Outdated references to       Part G, Data Services, Section 20
2010           Solution                      “GPRS” updated to
                                             “Next G”. Incorrect
                                             clause references fixed.




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Our Customer Terms                                                                  Page 15 of 42

Telstra Mobile Section



7 December     Telstra Business Mobile PLUS    New Telstra               Part B – Current and Recent Business
2010           Plans                            Business Mobile           Plans
                                                PLUS Member and
                                                Phone plans with a
                                                $100 and $130
                                                monthly fee are now
                                                available to new and
                                                existing customers.
                                              The included data
                                              allowances for certain
                                              Telstra Business Mobile
                                              PLUS Member and
                                              Phone plans has
                                              increased

6 December     Telstra Enterprise Mobile      Inclusion of some types     Part G, Data Services, Section 30,
2010           Broadband                      of data usage on other      clauses 30.7, 30.19 & 30.22
                                              APNs as part of monthly
                                              data access

6 December     Telstra Enterprise Mobile      In relation to devices,     Part G, Data Services, Section 30,
2010           Broadband                      clarifying:                 clauses 30.10, 30.11 & 30.12
                                                 which devices work
                                                  on Enterprise
                                                  Mobile Broadband;
                                                  and
                                                 that EMB Capable
                                                  Devices may not
                                                  work on Enterprise
                                                  Mobile Broadband
                                                  Plus.

6 December     Telstra Enterprise Mobile      Updating monthly            Part G, Data Services, Section 30,
2010           Broadband                      service fee of              clauses 30.17(b) & 30.21
                                              comparable Monthly
                                              Casual Data Pack

6 December     Telstra Enterprise Mobile      Including eligible mobile   Part G, Data Services, Section 30,
2010           Broadband                      voice plans.                clauses 30.24-30.26

6 December     Telstra Enterprise Mobile      Removal of account          Part G, Data Services, Section 30,
2010           Broadband                      level discounts provision   formerly clause 30.30

2 December     BigPond Games                  Inserting subscription      Part H - BigPond Mobile Services
2010                                          services for BigPond
                                              Games.




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Telstra Mobile Section



                                              Yahoo! Messenger for
1 December     SMS Message and Email          SMS is not currently       Part E- SMS Message and Email –
2010                                          available for new users    removed 7.10 – 7.14, also amended
                                              and will be                7.1
                                              discontinued for
                                              existing users on 30
                                              November 2010.




30 November    Telstra Business Mobile Cap    The included data         Part B – Current and Recent Business
2010           Plans                           allowance for the         Plans
                                               Telstra Business
                                               Mobile Cap 49, 79
                                               and 99 has changed.
                                             The features of the
                                             Telstra Business Mobile
                                             Cap 129 have changed.

30 November    Telstra Business Mobile Cap   The included data           Part B – Old Business Plans
2010           Plans                         allowance for the Telstra
                                             Business Mobile Cap
                                             159 has changed.

22 November    Telstra Data+ Cap Plan        Launch of new               Part B Telstra Data+ Cap Plans –
2010                                         Telstra Data+ Cap           clause 12
                                             Plans

23 November    Telstra Mobile Broadband –    Insertion of terms and      Part G – Data Services section 12
2010           Next G Network                conditions for the new
                                             pricing and data
                                             allowance for TMB data
                                             packs

22 November    Ultimate II Plans             Cease sale of               Part B “Current & Recent
2010                                         Ultimate II plans           Consumer Plans – clause 11

22 November    Post-Paid Browse Packs        New Post-Paid               Part G Data Services – clause 6.8
2010                                         Browsing Packs and
                                             Included Data
                                             Allowances

16 November    Pre-Paid Browse Plus Packs    New Pre-Paid Browse         Part C – Special Promotions –
2010                                         Plus Packs.                 Browse Plus Packs, clause 19.43 -
                                                                         19.45

16 November    Mobile Terminating Fax        Mobile Terminating Fax      Part G - section 24.3
2010                                         has been withdrawn for
                                             consumer customers.

8 November     BigPond Astrology Portal      New BigPond                 Part H – BigPond Astrology Portal
2010                                         Astrology Portal




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5 November     Enterprise Fleet Plan             Clarification that you      Telstra Mobiles Section, Part B –
2010                                             must, unless we agree       Pricing Plans – Corporate Plans 7.4
                                                 otherwise with you in
                                                 writing, continue
                                                 existing eligible plans
                                                 until the end of the
                                                 applicable minimum
                                                 contract term or cancel
                                                 existing plans and pay
                                                 any applicable early
                                                 termination charges.

2 November     Telstra Pre-Paid Data+ Cap        Introduction of new         Part B Pre-Paid Plans, section 6
2010           Service                           Telstra Pre-Paid Data+
                                                 Cap Service

29 October     Telstra Business Mobile PLUS       The Telstra Business      Part B – Current and Recent Business
2010           Plans                               Mobile PLUS               Plans
                                                   Member and Phone
                                                   plan with a $150
                                                   monthly access
                                                   charge is now
                                                   available to new and
                                                   existing customers.
                                                 The Telstra Business
                                                 Mobile PLUS Member
                                                 and Phone plans with a
                                                 $160, $180 and $250
                                                 monthly access charge
                                                 is no longer available to
                                                 new customers or
                                                 existing customers
                                                 seeking to recontract.

27 October     3G services provided over the     Telstra will stop           Part A - General, clause 2.3
2010           2100MHz network                   operating 3G services
                                                 over the 2100MHz
                                                 network at some time
                                                 between 1 January
                                                 2012 and 28 February
                                                 2013.
                                                 Telstra‟s Next G™
                                                 network (which operates
                                                 on the 850MHz
                                                 spectrum) is not
                                                 affected.

27 October     Telstra Mobile Connect Solution   Introducing Telstra         Part G - Data Services, clause 34
2010                                             Mobile Connect Solution




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Telstra Mobile Section



27 October     Microsoft® Mobile Enterprise   Amendment to remove         Part G - Data Services, clause 29
2010           Solution                       Microsoft Mobile Email
                                              Plans as product has
                                              exited.
                                              Clarification on
                                              availability of Microsoft
                                              Mobile Service Plan.

26 October     Telstra Pre-Paid Mobile        Introduction of Telstra     Part B Pre-Paid Plans, section 4
2010           Broadband                      Pre-Paid Mobile Wi-Fi

22 October     Telstra Business Mobile Cap    The included call           Part B – Current and Recent Business
2010           Plans                          allowance, included         Plans
                                              data and features of the
                                              Telstra Business Mobile
                                              Cap 129 has changed.
                                              The Telstra Business
                                              Mobile Cap 159 is not
                                              available to new
                                              customers or existing
                                              customers seeking to
                                              recontract.

21 October     Telstra Pre-Paid Mobile        Change of Telstra Pre-      Part B Pre-Paid Plans, section 4
2010           Broadband                      Paid Mobile Broadband
                                              rates

19 October     Next GTM Cap Plans             Addition of clauses for     Section 10, Part B
2010                                          new $129 Cap Plan
                                              launched 19 October
                                              2010, and cease sale of
                                              current $129 Cap Plan
                                              after 18 October 2010.
                                               Yahoo! Messenger for
18 October     SMS Message and Email           SMS is not currently       Part E- SMS Message and Email –
2010                                           available for new users    7.10 Yahoo messenger for SMS
                                               and will be
                                               discontinued for
                                               existing users on 30
                                               November 2010.


18 October     1234 and 1234 SMS              On and from 18 October      Part D - Other Call Types, 13.3 and
2010                                          2010, the fee for each      14.4
                                              call and SMS request to
                                              the 1234 service will
                                              increase by 20 cents to
                                              $1.60.

18 October     Next G Wireless Link Service   Renaming of Bigpond         Telstra Next G Wireless Link Service
2010                                          Wireless Broadband




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                     TM
18 October     Next G     Wireless Link Service.   Update sections which          Section 1 Part K- Next G Wireless Link
2010                                               refer to Telstra BigPond       Service
                                                   Wireless Broadband to
                                                   state Telstra BigPond
                                                   Mobile Broadband

 13 October    Telstra Pre-Paid Cap+               Telstra Pre-Paid Cap+          Part C – Special Promotions, section
2010                                               offer extended and new         19
                                                   included data amounts

12 October     iPhone Plans                        Removal of clauses that        Section 9, Part B
2010                                               require a network
                                                   unlocking fee to be
                                                   charged for Apple
                                                   iPhone devices

                     TM
11 October     Next G     Cap Plans                Deletion of clause 10.1        Section 10, Part B
2010                                               to remove eligibility
                                                   requirement that
                                                   customers must have
                                                   13 digit account
                                                   number.

1 October      Telstra Wireless Hotspots           Eligibility for free Telstra   Part B - Our current and recent
2010                                               Wireless Hotspots              consumer pricing plans, new clause
                                                   access for iPhone Plan         9.7
                                                   customers has
                                                   changed.                       Part G - Data Services, 11.5 and new
                                                                                  clause 11.4

1 October      Payment for Telstra Wireless        From 1 October 2010            Part G, Data Services, section 11
2010           Hotspot                             customers can no
                                                   longer pay for Telstra
                                                   Wireless Hotspot by
                                                   PhoneAway card,
                                                   Telstra Wireless
                                                   Hotspot Day Pass Card
                                                   or by Telstra Wireless
                                                   Hotspot pre-paid card.

22 September   China Bar Video Service             New Chinese language           Part H – BigPond Mobile Services,
2010                                               video content available        section 23.
                                                   for a fee.

20 September   Premium SMS                         Telstra must not bill          Part E, 4.8
2010                                               customers, or collect
                                                   charges from a
                                                   customer, for a
                                                   Premium SMS service
                                                   the subject of a current
                                                   Do Not Bill or interim Do
                                                   Not Bill order.

20             Good Mobile Enterprise              Amendment to                   Sections 2.17,2.18,
September      Solution                            remove terms as                3.1(b),3.3,3.10(d),3.11,3.13.3.18,
2010                                               service exited on 31           19 and 26.45
                                                   August 2010




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Telstra Mobile Section



15 September    Centel Business Essentials       Exit of Centel Business    Part K - Telstra Next G Wireless Link
2010                                             Essentials                 Service, section 2.19

13 September    Blackberry Enterprise Server     Renaming plans             Part G, Data Services, Section 18,
2010            Solution                                                    clauses 18.25, 18.31 & 18.32

3 September     Mobile Terminating Fax           Cease sale of Mobile       Part G, Data Services, 25.2
2010                                             Terminating Fax for new
                                                 customers and existing
                                                 Telstra Mobile
                                                 customers who have not
                                                 activated the Mobile
                                                 Terminating Fax
                                                 service.

30     August   MyConnect                        To be eligible for         Part E – SMS and Messaging,
2010                                             MyConnect, you may
                                                 now have either a
                                                                            section 11.3
                                                 BigPond Internet
                                                 account, or have
                                                 migrated to an eligible
                                                 Telstra Business
                                                 Broadband account.

18     August   Whereis Navigator                Introduction of 3 and 6    Part G Data Services, section 4
2010                                             month subscription
                                                 options

16     August   Telstra Mobile Link and Mobile   Telstra Mobile Link has    Part B – Pricing Plans – Pre Paid
2010            Link Offer                       been withdrawn for         Pricing Plans
                                                 existing customers.
                                                                            Part C – Special Promotions

16     August   m-View mobile and MAVEO          We have introduced the     Part G, Data Services, New Section
2010            video streaming                  m-View mobile and          34
                                                 MAVEO video
                                                 streaming service

16     August   Telstra Mobile                   Introducing non-           Part H - BigPond Mobile Services
2010                                             subscription mobile
                                                 services to non-Telstra
                                                 mobile service
                                                 customers.

30 July 2010    International Roaming            We have introduced         Part I, Heading Overseas
                                                 International Roaming      (International Roaming), section 7.
                                                 Voice Plans for eligible
                                                 Telstra Business and
                                                 Telstra Enterprise &
                                                 Government customers.

28 July 2010    Telstra Pre-Paid Cap+            Telstra Pre-Paid Cap+      Part B – Pre-Paid Plans, section 3
                                                 offer now available to
                                                 new and existing           Part C – Special Promotions, section
                                                 customers                  20.




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1 July 2010    Premium SmS                    Clarification of requests   4.3, 4.38
                                              to bar Premium SMS
                                              services and complaint
                                              handling options.

1 July 2010    Charges and Billing            Removal of charges for      2.1, 2.2, 8.2, 8.3
                                              calls to certain Telstra
                                              customer service
                                              numbers

1 July 2010    Charges and Billing            Calls to certain Telstra    7.23, 11.7
                                              customer service
                                              numbers count towards
                                              included call minutes in
                                              these plans instead of
                                              being separately
                                              charged.

30 June 2010   Selected ceased sale plans     Movement of certain         Part B – Old consumer pricing plans
               (Telstra 3G and Next G Cap     ceased sale plans to a      that are no longer available for new
               Plans, New Ultimate Plans,     different location in OCT   connections – sections 2, 3 and 4
               Telstra Ultimate Plans)

23 June        Monthly Data Browsing Packs    New Monthly Data            Part G – Data Services, Section 6
2010                                          Browsing Packs
                                              introduced and
                                              changes to pricing

23 June        Telstra Wireless Telemetry     Updated links               Part G, Data Services, Section 15,
2010                                                                      clauses 15.9, & 15.15

23 June 2010   Blackberry Enterprise Server   Renaming plans              Part G, Data Services, Section 18,
               Solution                                                   clauses 18.19, 18.20 & 18.22

23 June 2010   Blackberry Enterprise Server   Insertion of Early          Part G, Data Services, Section 18,
               Solution                       Termination Charges         clauses 18.25 & 18.26

23 June 2010   Blackberry Enterprise Server   Cease sale of existing:     Part G, Data Services, Section 18,
               Solution                                                   clauses 18.29 & 18.30
                                                 $74.95 24 Month
                                                  Standard
                                                  BlackBerry Email
                                                  Plan with handset;
                                                  &
                                                 $89.95 24 Month
                                                  BlackBerry Email
                                                  Plan with Handset
                                              as at 22 June 2010

23 June 2010   Blackberry Enterprise Server   Introduction of new         Part G, Data Services, Section 18,
               Solution                       $89.95, $79.95 &            clauses 18.32 & 18.33
                                              $69.95 BlackBerry E-
                                              Mail Plans with
                                              Handset as at 23 June
                                              2010




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Telstra Mobile Section



23 June 2010   Blackberry Enterprise Server   Clarification of what is    Part G, Data Services, Section 18,
               Solution                       included in plans           clauses 18.28 & 18.34

23 June 2010   Blackberry Enterprise Server   Clarification of what the   Part G, Data Services, Section 18,
               Solution                       BlackBerry Voice Plan       clauses 18.36 & 18.37
                                              covers

23 June 2010   Blackberry Enterprise Server   Inclusion of Support        Part G, Data Services, Section 18,
               Solution                                                   clause 18.44 &

23 June 2010   Microsoft Mobile Enterprise    Renaming plans              Part G, Data Services, Section 30,
               Solution                                                   clauses 30.35 & 30.36

23 June 2010   Microsoft Mobile Enterprise    Insertion of Early          Part G, Data Services, Section 30,
               Solution                       Termination Charges &       clauses 30.46 - 30.48
                                              removal of
                                              administration fee

23 June 2010   Microsoft Mobile Enterprise    Cease sale of existing:     Part G, Data Services, Section 30,
               Solution
                                                 $79.95 Microsoft
                                                                          clauses 30.49 - 30.51, 30.55 –
                                                  Mobile Email Plan       30.60 & 30.66 - 68
                                                  with Handset,
                                                 $89.95 Microsoft
                                                  Mobile Services
                                                  Plan with Handset,
                                                 $49.95 Month to
                                                  month Microsoft
                                                  Mobile Email
                                                  (SIM/Service only);
                                                  &
                                                  $39.95 24 month
                                                  Microsoft Mobile
                                                  Email (SIM/Service
                                                  only)
                                              as at 22 June 2010




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Telstra Mobile Section



23 June 2010   Microsoft Mobile Enterprise   Introduction of new:        Part G, Data Services, Section 30,
               Solution
                                                $69.95, $59.95 &
                                                                         clauses 30.52 - 30.54, 30.61 –
                                                 $49.95 Microsoft        30.65, 30.69 – 30.71
                                                 Email Plans with
                                                 Handset,
                                                $89.95, $79.95 &
                                                 $69.95, Microsoft
                                                 Services Plans with
                                                 Handset;
                                                $39.95 Microsoft
                                                 SIM Only Casual
                                                 Email Plan; &
                                                $29.95 Microsoft
                                                 SIM Only Email
                                                 Plan
                                             as at 23 June 2010

23 June 2010   Microsoft Mobile Enterprise   Clarification of what the   Part G, Data Services, Section 30,
               Solution                      Microsoft Mobile Voice      clauses 30.76
                                             Plan covers

22 June 2010   International Roaming         We have clarified how       Part I, Heading Overseas, Section
                                             the International           5.
                                             Roaming Data Plans
                                             are pro-rated and
                                             charged for if a
                                             customer takes up or
                                             cancels a plan part-way
                                             through a billing month.

18 June 2010   My Data Usage                 My Data Usage is now        Throughout 26
                                             called “Mobile Data
                                             Usage Meter” or
                                             “MDUM”

18 June 2010   My Data Usage                 We have clarified that      26.1, 26.11
                                             only data from
                                             supported services is
                                             displayed in My Data
                                             Usage Meter

18 June 2010   Accessing MDUM                We have clarified that      26.4
                                             the MDUM service
                                             applies to mobile
                                             “services”, not mobile
                                             “accounts”, for
                                             consistency with
                                             terminology across Our
                                             Customer Terms
                                             sections.




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Telstra Mobile Section



18 June 2010   Accessing MDUM                 If you have a Telstra        26.5
                                              Business or Telstra
                                              Enterprise and
                                              Government online
                                              services login, all linked
                                              mobile services will
                                              appear in your MDUM
                                              display

18 June 2010   Information included in MDUM   We have removed the          26.6
                                              reference to MMS,
                                              which was a
                                              typographical error.

18 June 2010   Limitations                    We have clarified the        26.10
                                              wording describing
                                              updates for open data
                                              sessions.

18 June 2010   Limitations                    For new customers with       26.10
                                              over 1000 services,
                                              data will generally be
                                              current to 30 hours.

18 June 2010   Limitations                    We have included a           26.12
                                              description of the email
                                              notifications you will
                                              receive as part of the
                                              MDUM service.

18 June 2010   Limitations                    For new customers, we        26.13
                                              may refuse to provide
                                              the service if there is an
                                              excessive number of
                                              mobile accounts to be
                                              linked to the MDUM
                                              service.

15 June 2010   International Roaming          Incoming and outgoing        Part I, Heading Overseas,
                                              post-paid International      Sections 2 and 3.
                                              Roaming voice calls will
                                              now be charged a
                                              single rate per minute
                                              per call type based on
                                              the country in which the
                                              call is made or
                                              received.
                                              The price for sending
                                              an SMS while overseas
                                              has also been
                                              standardised.




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Telstra Mobile Section



11 June        Good Mobile Enterprise             Amendment to               Section 19.3
2010           Solution                           specify the exit date
                                                  of 31 August 2010
                                                  for the Good Mobile
                                                  Enterprise Solution.

10 June 2010   Enterprise Fleet Plan              Clarification of the       Part B, Corporate Plans, Section 7
                                                  operation of the
                                                  selection of the
                                                  “Preferred Plan” under
                                                  the Enterprise Fleet
                                                  Plan Simplify and
                                                  Optimise Pricing
                                                  Options

07 June 2010   Circuit switched data access       Circuit switched data      Part G - Data Services, 5, 7, 8 and 9
                                                  calls can no longer be
                                                  made to connect to
                                                  mobile Internet/WAP.
                                                     Circuit switched
                                                      data calls can
                                                      continue to be
                                                      made to access
                                                      certain other data
                                                      services.

1 June 2010    Telstra Business Mobile PLUS          The availability of    Section 4
               plans                                  the $180 Telstra
                                                      Mobile PLUS
                                                      Member plan and
                                                      MessageBank
                                                      Diversion and
                                                      Retrieval and No
                                                      Call Connection fee
                                                      Business Bonus
                                                      Option has been
                                                      extended until 30
                                                      November 2010.
                                                  Movement rules
                                                  between Mobile PLUS
                                                  Member plans have
                                                  been clarified.

1 June 2010    Social Networking Portal (Tribe)   Inclusion of new Part 13   Section 13 Part E
                                                  into Part E, SMS
                                                  Messages and Email

31 May 2010    Call Director                      Call Director has been     Part F – Managing Calls
                                                  exited and is no longer
                                                  available.




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Telstra Mobile Section



31 May 2010    MyConnect                        Amending the                Part E – E-mail, SMS & Messaging, 11
                                                MyConnect section to        (Consumer and Business)
                                                remove message
                                                retrieval charges for
                                                customers accessing
                                                Telstra Home Messages
                                                101 via MyInbox.

28 May 2010    Telstra Pre-Paid Micro-SIM for   Telstra Pre-Paid Micro-     Part B – Pre-Paid Plans, section 6
               Apple iPad                       SIM for Apple iPad offer
                                                now available to new
                                                and existing customers

25 May 2010    BlackBerry® Individual           BlackBerry® Individual      Part G – Data Services, Clause 17
               Solution                         Solution is available for
                                                a special price to
                                                customers who take up
                                                a BlackBerry® Pearl 3G
                                                Smartphone with an
                                                eligible post-paid mobile
                                                plan on and from 25
                                                May 2010

19 May 2010    International Roaming Data       Inclusion of new section    Section 6 Part I
               Packs                            6 Part I for inclusion of
                                                International Roaming
                                                Data Packs

13 May 2010    Telstra Pre-Paid Browse Plus     New Browse Plus Packs       Part C – Special Promotions, section
               Packs                            introduced and changes      20.
                                                to pricing

12 May 2010    Telstra Pre-Paid 1c Text+        Telstra Pre-Paid 1c         Part C – Special Promotions, section
                                                Text+ offer extended        19
                                                and bonus value
                                                increased

11 May 2010   Telstra Next G Cap Plans and      Telstra Next G Cap          Part B – Our current and recent
              Ultimate II Plans                 Plans and Ultimate II       consumer pricing plans, sections 13
                                                Plans now available to      and 14.
                                                new and existing
                                                customers

11 May 2010   Telstra 3G and Next G Cap Plan    Cease sale of the           Part B – Our current and recent
                                                Telstra 3G and Next G       consumer pricing plans, section 6.1.
                                                Cap Plan from 11 May
                                                2010

11 May 2010   New Ultimate Plans                Cease sale of the New       Part B – Our current and recent
                                                Ultimate Plans from 11      consumer pricing plans, section 12.1.
                                                May 2010.

11 May 2010    Telstra Business Mobile Cap      Telstra has introduced      Part B – Current and Recent Business
               Plans                            new Telstra Business        Plans
                                                Mobile Cap Plans for
                                                business customers.




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11 May 2010    Telstra BusinessMobile Select   On and from 11 May         Part B – Old Business Plans
               plans                           2010, Telstra
                                               BusinessMobile Select
                                               plans are not available:

                                                  to new customers;
                                                        or

                                                  to existing
                                                   customers seeking
                                                   to recontract to a
                                                   Telstra
                                                   BusinessMobile
                                                   Select plan, or add
                                                   new services to an
                                                   existing Telstra
                                                   BusinessMobile
                                                   Select plan




11 May 2010    Telstra 3G and Next G Cap       On and from 11 May         Part B – Old Business Plans
               Plans (Business) Offer          2010, the Telstra 3G
                                               and Next G Cap Plan
                                               (business) offer is not
                                               available:

                                                  to new customers;
                                                                or

                                               to existing customers
                                               seeking to recontract to
                                               a Telstra 3G and Next G
                                               Cap plan (business)
                                               offer, or add new
                                               services to an existing
                                               Telstra 3G and Next G
                                               Cap plan (business)
                                               offer.

11 May 2010    Capped Plus Group Saver         On and from 11 May         Part B – Old Business Plans
                                               2010, Capped Plus
                                               Group Saver is not
                                               available:

                                                  to new customers;
                                                        or

                                                  to existing
                                                   customers seeking
                                                   to take up Capped
                                                   Plus Group Saver.




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11 May 2010     Telstra Business Smartphone    On and from 11 May          Part B – Old Business Plans
                Plans                          2010, Telstra Business
                                               Smartphone Plans are
                                               not available:

                                                  to new customers;
                                                        or

                                                  to existing
                                                   customers seeking
                                                   to recontract to a
                                                   Telstra Business
                                                   Smartphone Plan,
                                                   or add new services
                                                   to an existing
                                                   Telstra Business
                                                   Smartphone Plan.




10 May 2010         Telstra Pre-Paid Talk &    Telstra Pre-Paid Talk &     Part C – Special Promotions, section
                    Text+                      Text+ offer extended        19
                                               and bonus value
                                               increased

04 May 2010          BigPond Scores &          This service has been       Telstra Mobile Section, Part H –
                     Sport TV Month Pass       renamed to BigPond          BigPond Mobile Services, Section
                                               Sports Action Pack          4
                                               Month Pass and
                                               includes access to
                                               sports video clips

22 April 2010        Credit Me2U               Introduction of new tiers   Part B – Pre-Paid Plans, sections 3
                                               of post-paid to pre-paid    and 4
                                               Credit Me2U transfers
                                                                           Part C – Special Promotions, section
                                                                           31

15 April 2010        Telstra TalkNow           Cease sale of Telstra       Part D - Other Call Types
                                               TalkNow

13 April 2010        Telstra Pre-Paid Mobile   Increase of Telstra Pre-    Part D – Other Call Types, sections 12
                                               Paid Mobile call rates      and 13



13 April 2010        Navman Online AVL         The name of the             Throughout Part G Data Services,
                     Solution                  product has changed to      Section 21
                                               “Navman Wireless
                                               AVL2 Solution”

13 April 2010        Navman Online AVL         Hardware may now be         Part G Data Services, Sections 21.5,
                     Solution                  purchased directly from     21.6, 21.8-21.12, 21.22-21.25, 21.38,
                                               Telstra                     21.39




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                   Page 29 of 42

Telstra Mobile Section



13 April 2010      Navman Online AVL         Access to the Navman          Part G Data Services, Section 21.7
                   Solution                  Wireless software will
                                             be via web-access

13 April 2010      Navman Online AVL         For customers                 Part G Data Services, Sections 21.18
                   Solution                  purchasing the Navman         and 21.19
                                             Wireless software on or
                                             after 13 April 2010,
                                             additional licence
                                             conditions apply

13 April 2010      Navman Online AVL         Our limitation of liability   Part G Data Services, Section 21.27
                   Solution                  is expressly subject to
                                             statutory implied
                                             minimums

3 April 2010       Telstra Pre-Paid Mobile       Increase of Telstra      Part B – Pre-Paid Plans, section 3
                                                  Pre-Paid Mobile call
                                                  rates

30 March 2010      Telstra FairPlay Policy       We have clarified        9.11 and 10.10
                                                  that the provisions
                                                  in the Telstra
                                                  FairPlay policy –
                                                  Personal Use and
                                                  Telstra FairPlay
                                                  Policy – Business
                                                  Use that pertain to
                                                  excessive usage do
                                                  not apply to you if a
                                                  FairPlay offer has
                                                  been promoted as
                                                  providing unlimited
                                                  calls or usage




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                               Page 30 of 42

Telstra Mobile Section



30 March 2010      Telstra Business Mobile      Telstra Business       Part B – Current and Recent Business
                   PLUS Plans                    Mobile PLUS            Plans
                                                 Member Plans (SIM
                                                 only) are now
                                                 available for a 12
                                                 month fixed term;
                                                Telstra Business
                                                 Mobile PLUS
                                                 Member Plans (SIM
                                                 only) are now
                                                 available for a $10
                                                 Monthly Access
                                                 fee;
                                                Telstra Business
                                                 Mobile PLUS
                                                 Member Plans are
                                                 now available for a
                                                 $180 Monthly
                                                 Access Fee;
                                                Free MessageBank
                                                 Diversion and
                                                 Retrieval and No
                                                 Call Connection
                                                 Fee is now
                                                 available as a
                                                 Business Bonus
                                                 Option with eligible
                                                 Telstra Business
                                                 Mobile PLUS
                                                 Member Plans;
                                                New Service Level
                                                 Packs are now
                                                 available to be
                                                 added to eligible
                                                 Telstra Business
                                                 Mobile PLUS
                                                 Member Plans for
                                                 an additional
                                                 monthly fee;
                                             Exchange Online
                                             Mobile has been added
                                             to the range of Email
                                             Ready Packs that can
                                             be taken up in
                                             conjunction with an
                                             eligible Telstra
                                             Business Mobile PLUS
                                             Member Plan




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                     Page 31 of 42

Telstra Mobile Section



8 March 2010      CreditMe2U           A new capability to allow            Part B – Pricing Plans – Pre
                                       Telstra Post-Paid mobile
                                       customer to transfer credit to
                                                                            Paid Pricing Plans, sections
                                       their Telstra Pre-Paid mobile        3.16, 4.10., 4.30 and 4.33 to
                                       and broadband services.              4.35. New section 32 in Part C
                                       Some grammatical and format          – Special Promotions.
                                       changes also made.

29 March 2010     Telstra Mobile       Insertion of definition of Telstra   Part G, Data Services, Section 12,
                  Broadband – Next     Data Default Voice Plan              clause 12.52
                  G network

29 March 2010     Telstra Wireless     Insertion of definition of           Part G, Data Services, Section 15,
                  Telemetry            Telstra $0 Telemetry Voice           clause 15.31
                                       Plan

29 March 2010     Telstra Enterprise   SIM Only Plans included &            Part G, Data Services, Section 31,
                  Mobile Broadband     changes to reflect the               clause 31.1 & 31.8-31.12
                                       introduction of these Plans

29 March 2010     Telstra Enterprise   Clarified eligibility                Part G, Data Services, Section 31,
                  Mobile Broadband     requirements                         clause 31.2

29 March 2010     Telstra Enterprise   Removed “What is 3G”                 Part G, Data Services, Section 31,
                  Mobile Broadband     explanation and inserted 3G          clause 31.6
                                       into Next G network
                                       explanation

29 March 2010     Telstra Enterprise   Explanation of minimum               Part G, Data Services, Section 31,
                  Mobile Broadband     number of Enterprise Mobile          clause 31.14 & 31.15
                                       Broadband Plans that may be
                                       required

29 March 2010     Telstra Enterprise   Provision for alternate plan if      Part G, Data Services, Section 31,
                  Mobile Broadband     Telstra Mobile Broadband $79         clause 31.16 & 31.20
                                       Monthly Casual Data Pack is
                                       no longer available

29 March 2010     Telstra Enterprise   Clarified Charges payable by         Part G, Data Services, Section 31,
                  Mobile Broadband     the customer                         clause 31.29

29 March 2010     Enterprise Mobile    SIM Only Plans included &            Part G, Data Services, Section 32,
                  Broadband Plus       changes to reflect the               clause 32.1, 32.8, 32.10, 32.14, 32.16,
                                       introduction of these Plans,         32.18, 32.20-32.30 & 32.37
                                       including clarification of EMB+
                                       Capable devices

29 March 2010     Enterprise Mobile    Clarified eligibility                Part G, Data Services, Section 32,
                  Broadband Plus       requirements                         clause 32.2

10 March 2010     Whispir Platform     Amending the Enhanced                Part J – Enhanced Business Services,
                                       Business Services section to         new section 14 – Whispir Platform
                                       add the new Whispir Platform         (Business)
                                       offer.




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                    Page 32 of 42

Telstra Mobile Section



8 March 2010       Telstra Hiptop offer   The Our Customer Terms           Part B – Telstra Mobile Section, 4.8.
                                          have been amended to allow
                                          Telstra to suspend a
                                          customer‟s service where the
                                          customer‟s spend relating to
                                          the Telstra Hiptop offer
                                          exceeds $500 during a billing
                                          period and Telstra suspects
                                          that the charges are due to
                                          them using their Hiptop SIM in
                                          a non-Hiptop device.

3 March 2010       MMS Access             Introduction of new pricing      Part J – Enhanced Business Services
                   Manager and SMS        bundles for MMS Access
                   Access Manager         Manager and SMS Access
                                          Manager. Amendment of
                                          sections 4 (SMS Access
                                          Manager) and Section 5 (MMS
                                          Access Manager) of Part J

1 March 2010       Bonus Options           Our current and recent          Bonus Options Clarified that My
                   Clarified that My      consumer pricing plans           Hour, 20c for 10 min Night, 20c for 10
                   Hour, 20c for 10                                        min Weekend and Per Second Saver
                   min Night, 20c for                                      Bonus Options do not apply to calls to
                   10 min Weekend                                          Telstra satellite phones   Part B
                   and Per Second
                   Saver Bonus
                   Options do not
                   apply to calls to
                   Telstra satellite
                   phones Part B

1 March 2010       Telstra Mobile         Clarifying when customers        Part G – Data Services section 12
                   Broadband – Next       can purchase a Mobile Voice
                   G Network              Data Pack.

23 February 2010   Telstra Pre-Paid
                                          Inclusion of new effective       Part B Section 4 – 4.21, 4.22, 4.23
                   Wireless
                   Broadband              allowances for existing
                                          recharge denominations and
                                          inclusion of two new Long Life
                                          recharge denominations.
24 February 2010   International                                           Section 5 Part I
                   Roaming Data           Inclusion of new section 5
                   Packs                  Part I for inclusion of
                                          international roaming data
                                          packs
18 February 2010   Request to activate                                     Part I – Heading Overseas
                   International          Requests for International
                                                                           (International Roaming), section
                   Roaming                Roaming can be made via
                                                                           2.5
                                          a webform




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                           Page 33 of 42

Telstra Mobile Section



28 January 2010    Message2txt™                                     Part F – Managing Calls
                                       Enhancement of Call
                                       Back Notification Service
                                       with Message2txt™.
                                       Amendment of section 10
                                       Part F and insertion of
                                       new section 11 Part F.
28 January 2010    Exchange Online                                  Part G - Data Services, section 33
                   Mobile Email Plan   Exchange Online Mobile
                                       Email Plan is now
                                       available to eligible
                                       customers
21 January 2010    Telstra Mobile                                   Part G – Data Services section 12
                   Broadband – Next    Insertion of terms and
                   G Network           conditions for the new
                                       pricing and data
                                       allowance for TMB data
                                       packs
21 January 2010    Telstra Mobile                                   Part G – Data Services section 29
                   Broadband – Next    Insertion of terms and
                   G Network Shared    conditions for the new
                   Data Plans          pricing and data
                                       allowance for Shared
                                       Data plans




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                      Page 34 of 42

Telstra Mobile Section



21 January 2010    Telstra Wireless                                          Telstra Mobiles Section, Part G (Data
                   Bundles               On and from 21 January              Services)
                                         2010:
                                                                             3.1, 3.3, 3.5, 3.13 and 3.18
                                           Telstra Wireless Bundles
                                            are not compatible with
                                            Good Mobile Enterprise
                                            Solution SIM/Service only
                                            data plans;

                                           Telstra Wireless Bundles
                                            are compatible with
                                            eligible Telstra Mobile
                                            Broadband – Next G
                                            network Mobile Voice Data
                                            Packs and eligible Telstra
                                            Mobile Broadband – Next
                                            G network Casual Data
                                            Packs; and

                                           if you have a 13 digit
                                            account number, you will
                                            not eligible to connect to a
                                            Telstra Wireless Bundle
                                            that includes a Telstra
                                            Mobile Broadband – Next
                                            G network Mobile Voice
                                            Data Pack or Casual Data
                                            Pack.



21 January 2010    Telstra Wireless      Clarification that all applicable   Telstra Mobiles Section, Part G (Data
                   Bundles               service charges are set out in      Services)
                                         the relevant section of Our
                                         Customer Terms (unless              3.30
                                         otherwise set out in your
                                         application form or other
                                         agreement with us).

21 January 2010    Telstra Mobile        Insertion of terms and              Part G – Data Services section 12
                   Broadband – Next      conditions for the new pricing
                   G Network             and data allowance for TMB
                                         data packs

21 January 2010    Telstra Mobile        Insertion of terms and              Part G – Data Services section 29
                   Broadband – Next      conditions for the new pricing
                   G Network Shared      and data allowance for
                   Data Plans            Shared Data plans

21 January 2010    Good Mobile           the Good Mobile Enterprise          Part G, Data Services clause 19.2
                   Enterprise Solution   solution will no longer
                                         available to new customers
                                         from 21 January 2010




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                  Page 35 of 42

Telstra Mobile Section



15 January 2010    Telstra Business     Telstra Business FleetSelect     Part B – Current and Recent Business
                   FleetSelect Plans    Plans are not available to new   Plans and Part B – Old Business Plans
                                        customers or to existing
                                        customers seeking to connect
                                        new Telstra Business
                                        FleetSelect Plans.

15 January 2010    Telstra Business     Telstra Business Mobile Plans    Part B – Current and Recent Business
                   Mobile Plans         are not available to new         Plans and Part B – Old Business Plans
                                        customers or to existing
                                        customers seeking to connect
                                        new Telstra Business Mobile
                                        Plans.

15 January 2010    New Group Saver      New Group Saver is not           Part B – Current and Recent Business
                                        available to new customers or    Plans and Part B – Old Business Plans
                                        to existing customers seeking
                                        to connect new Plans under
                                        their existing New Group
                                        Saver account.

22 December 2009   Social Network       Twitter has been added as an     Part E – SMS Messages and Email,
                   Messaging Service    Eligible Social Network          Section 12.2

17 December 2009   3G Connect           The 3G Connect service has       Part G – Data Services section 15
                                        been withdrawn.

9 December 2009    Social Network       Terms for the Social Network     Part E – SMS Messages and Email,
                   Messaging Service    Messaging Service have been      Section 12
                                        inserted.

6 December         Blackberry BES       Insertion of new sections        Part G – Data Services
                   Installation         19.11 to 19.18 of Part G –
2009               Assistance           Data Services

3 December 2009    International        International Roaming Data       Part C – Special Promotions, Sections
                   Roaming Data         Browse Plus Packs are now        20.55, 20.57, 20.58, 20.59, 20.61,
                   Browse Plus Packs    available to Telstra Pre-Paid    20.62, Contents page
                                        Mobile customers for use in
                                        selected overseas
                                        destinations.

1 December 2009    Call Connect         The fee for each call to Call    Part D – Other Call Types, 12.4.
                                        Connect is increasing from
                                        $1.25 to $1.40.

30 November 2009   Calls to global      Changed dialling prefixes for    Part D - Other Call Types, 4.3
                   satellite services   Inmarsat International
                                        network Shared Code
                                        (Thuraya) and Other
                                        International Networks calls
                                        and removed Calls to
                                        International Network
                                        (Geoverse)




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                        Page 36 of 42

Telstra Mobile Section



19 November 2009    International          International Roaming Data         Part C – Special Promotions, 20.
                    Roaming Data           Browse Plus Packs are now
                    Browse Plus Packs      available to Telstra Pre-Paid
                                           Wireless Broadband
                                           customers for use in
                                           selected overseas
                                           destinations.

13 November 2009    BigPond Mobile         Neutral changes to reflect the     Part G - Data Services
                    Services and           renaming of the “Today” tab
                    Telstra Business       to “My” tab and the BigPond
                    Mobile Portal          Mobile portal refresh, and to
                                           clarify that Next G and 3G
                                           customers are not charged for
                                           browsing the “Home” or “My”
                                           tabs in Australia.

9 November 2009     Blackberry Support     Deletion of relevant OCT due       Part G – Mobile – clauses 19.11
                                           to removal of product from
                                           market
                                                                              to 19.21 inclusive

3 November 2009     New Ultimate Plans     New Ultimate Plans are now         Part B – Telstra Mobile Section, 12
                                           available to new and existing
                                           customers.

3 November 2009     Memo, Memo             These features have been           Part F – Managing Calls, Sections 2.1,
                    Combined and           exited and are no longer           2.2, 2.3, 2.6, 3.7, 6.12, 7, 7.2, 7.3, 7.4,
                    Combined Plus          available.                         7.6, 7.7

3 November 2009     Telstra Business       Telstra Business Mobile PLUS       Part B – Current and
                    Mobile PLUS Plans      plans are now available to new     Recent Business Plans
                                           and existing customers

1 October 2009      Telstra Hiptop offer   The Our Customer Terms             Part B – Telstra Mobile
                                           have been updated to state         Section, 4.
                                           that the Telstra Hiptop offer is
                                           no longer available for new
                                           connections on and from 1
                                           October 2009

30 September 2009   Calls to global        Changed dialling prefixes for      Part D - Other Call
                    satellite services     Inmarsat calls                     Types, 4.3

30 September        Enterprise Mobile      Insertion of terms and             Part G, Data
2009                Broadband Plus         conditions for the Enterprise      Services, Section 33
                                           Mobile Broadband Plus
                                           service

25 September        Recharging to          PayPal has been included as a      Part B – Pricing Plans –
2009                increase the           recharge option                    Pre Paid Pricing Plans,
                    account balance of                                        3.16, 4.10
                    a pre-paid mobile
                    or pre-paid
                    wireless broadband
                    service




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                    Page 37 of 42

Telstra Mobile Section



16 September       Telstra Mobility     Insertion of terms and              Part J, Enhanced
2009               Fleet Care           conditions for the Telstra          Business Services,
                                        Mobility Fleet Care Service         Section 13

1 September 2009   Directory            The attempted connection            Part D – Other Call
                   Assistance, Call     charge will increase from 88c       Types
                   Connect and 1234     to 99c.
                                        Clarifying the content of and
                                        circumstances when
                                        customers will be sent a text
                                        message with requested
                                        listing information after calling
                                        Directory Assistance, Call
                                        Connect or 1234.

17 August 2009     AUSTPAC              Removal of AUSTPAC                  Part J (Enhanced
                   Services Exit        references as a result of the       Business Services),
                                        exit of AUSTPAC Services            10.5

14 August 2009     MessageBank          Housekeeping change to              Sections 2.2,2.3,2.6,2.7
                   Combined Plus        reflect that these products         and 5.1
                   and Fax Mailbox      were exited on 30 November
                                        2007.

14 August 2009     Telstra Integrated   Correction of typographical         Part J, Enhanced
                   Messaging            error GST exclusive pricing         Business Services,
                                        for TIM 5000 Plan                   Section 8.21

12 August 2009     Telstra 3G and       Selected compatible 3G or           Part B - Our current
                   Next G Cap Plan      Next G handsets are now             and recent consumer
                   offer                available on Telstra 3G and         pricing plans
                                        Next Cap Plans at a
                                        subsidised price

12 August 2009     Telstra 3G and       iPhone 3G and iPhone 3G S           Part B - Our current
                   Next G Cap Plan      are now available on Telstra        and recent consumer
                   offer                3G and Next Cap Plans at a          pricing plans
                                        subsidised price

6 August 2009      MyConnect            Amending the MyConnect              Part E – E-mail, SMS &
                                        section of OCT to introduce         Messaging, 11
                                        new linked home/office phone        (Consumer and
                                        and MyDesktop Messaging             Business)
                                        features.

5 August 2009      Telstra Enterprise   Insertion of terms and              Part G, Data
                   Mobile Broadband     conditions for the Telstra          Services, Section 31
                                        Enterprise Mobile Broadband
                                        service

15 July 2009       Telstra Business     Telstra Business Smartphone         Part B – Current and
                   Smartphone Plans     plans are now available to          Recent Business Plans
                                        new and existing customers




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                   Page 38 of 42

Telstra Mobile Section



15 July 2009       Telstra Business      Telstra Business Smartphone        Part B – Current and
                   FleetSelect Plans     plans are not available on a       Recent Business Plans,
                                         Telstra Business FleetSelect       clause 4.3
                                         plan account.

15 July 2009       Capped Plus           Telstra Business Smartphone        Part B – Current and
                   Group Saver           plans are eligible plans for the   Recent Business Plans,
                                         purposes of Capped Plus            clause 7
                                         Group Saver

14 July 2009       Microsoft Mobile      Insertion of terms and             Part G, Data
                   Enterprise Solution   conditions for the Microsoft       Services, Section 30
                                         Mobile Enterprise Solution

10 July 2009       Corporate Net Rate    Amendment to clarify               Part B (Pricing Plans
                   Program               application of intra-account       – Corporate Plans),
                                         call rates to calls within         section 2.5
                                         Australia

10 July 2009       Corporate Rate        Amendment to clarify               Part B (Pricing Plans
                   Program               application of intra-account       – Corporate Plans),
                                         call rates to calls within         section 3.4
                                         Australia

10 July 2009       Telstra Corporate     Amendments to clarify              Part B (Pricing Plans
                   Plans                 application of intra-account       – Corporate Plans),
                                         call rates to calls within         sections 6.9, 6.12
                                         Australia and application of
                                         standard call rates for national
                                         voice calls to an Australian
                                         mobile number under Telstra
                                         Corporate Plan after the first
                                         ten minutes of an intra-
                                         account call

10 July 2009       Enterprise Fleet      Amendments to clarify              Part B (Pricing Plans
                   Plans                 application of intra-account       – Corporate Plans),
                                         call rates to calls within         sections 7.13, 7.55.
                                         Australia and application of
                                         standard call rates for national
                                         voice calls to an Australian
                                         mobile number under
                                         Enterprise Fleet Plan after
                                         the first ten minutes of an
                                         intra-account call
                                         (excluding $0 intra-account
                                         calls Value Bundle).




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                   Page 39 of 42

Telstra Mobile Section



10 July 2009       Telstra Wireless     Clarifying that mobile-to-         Part G - Data Services,
                   Telemetry            mobile connectivity via an         section 16
                                        external server is supported
                                        by the Telstra Wireless
                                        Telemetry service (provided a
                                        valid TCP session is
                                        established).
                                        Customers who use the
                                        Telstra Wireless Telemetry
                                        service to poll the network
                                        more than once every 60
                                        seconds may have their
                                        access to the network
                                        terminated. Previously,
                                        access to the network could
                                        be terminated by us if
                                        customers polled more than
                                        once every 120 seconds.

30 June 2009      Trimble               Replacing the existing             Part G – Data Services
                  GeoManager            @Roads Solution, with the          – 24
                  Solution              Trimble GeoManager Solution,
                                        and adding the option of a
                                        customer purchasing devices
                                        directly from Telstra.

30 June 2009       Telstra Business     On and from 30 June 2009,          Part B – Current and
                   FleetSelect Plans    Telstra Business FleetSelect       Recent Business Plans
                                        casual plans with a Monthly
                                        Access Fee of $40, $60, $80,
                                        $100, $150 and $250
                                        (Withdrawn Casual Plans)
                                        are not available to new
                                        customers or existing
                                        customers who do not have a
                                        Withdrawn Casual Plan as at
                                        30 June 2009.

15 June 2009       Corporate Net Rate   Corporate Net Rate Plans           Part B (Corporate
                   Plan                 (including Tier 1 Plans and        Plans), 2
                                        Tier 2 Plans) are not
                                        available to new customers
                                        or for recontracting to
                                        existing customers on and
                                        from 15 June 2009.

15 June 2009       Corporate Rate       The Corporate Rate Plan            Part B (Corporate
                   Plans                150, the Corporate Rate            Plans), 3,4,5
                                        Plan 250 and the Corporate
                                        Rate Plan 500 are not
                                        available for new connections
                                        or for recontracting to existing
                                        customers on and from 15
                                        June 2009.




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                   Page 40 of 42

Telstra Mobile Section



                                       The Telstra Corporate Phone
15 June 2009       Telstra Corporate   Plan 150, the Telstra              Part B (Corporate
                   Plans               Corporate Phone Plan 250           Plans), 6
                                       and the Telstra Corporate SIM
                                       Plan 150 and the Telstra
                                       Corporate SIM Plan 250 are
                                       not available for new
                                       connections or for
                                       recontracting to existing
                                       customers on and from 15
                                       June 2009.




15 June 2009       Eligibility for     Removal of outdated eligibility    Part B – Our current
                   various plans       conditions relating to services    and recent consumer
                                       on the CDMA network                pricing plans, section 2
                                                                          Part B – Our current
                                                                          and recent business
                                                                          pricing plans, section 2

11 June 2009       Browse Plus Packs   The $89 Browse Plus Packs          Part C – Special
                                       has been withdrawn.                Promotions, 20.35

25 May 2009        BigPond TV on       Incorporation of terms for use     Telstra Mobile section
                   Mobile              of BigPond TV on Mobile into       Part H.
                                       OCT.

13 May 2009        Memo Group          Removal of cease sale for          Telstra Mobile section
                   Messaging           Memo Group Messaging.              Part F, section 8

7 May 2009         MobileFun           Introduction of video greetings    Telstra Mobile Section
                                       and video ringtones.               Part H, section 16.

5 May 2009         MessageBank         A cease sale has been              Telstra Mobile section
                   Combined,           implemented for these              Part F, sections 3 & 7.
                   MessageBank         features.
                   CombinedPlus,
                   MessageBank
                   Combined “Direct
                   Access & Memo
                   Combined

23 April 2009      PocketNews          Widened the description of         Telstra Mobile Section
                                       services as PocketNews             Part H, section 11.
                                       relates not only to news alerts,
                                       but also to sports alerts.
                                       Included clarity around data
                                       charges where someone clicks
                                       on a link contained in a
                                       PocketNews SMS.

17 April 2009      Secure Contacts     Deletion of the section Part F,    Telstra Mobile Section
                                       Managing Calls, 2 on exit of       Part F
                                       the Secure Contacts Service




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                                        Page 41 of 42

Telstra Mobile Section



16 April 2009         Surf pack              Incorporate Surf pack terms       Telstra Mobile Section
                                             and conditions to OCT             Part C, section 32.

8 April 2009          Telstra Mobile         Introduction of $200, $360,       Telstra Mobile Section
                      Broadband              $480, $560 and $600 24            Part G, section 12.
                                             month and month to month
                                             Telstra Mobile Broadband
                                             Data Packs.
                                             The new Data Packs will
                                             replace the old $380, $720,
                                             $1020, $1280 and $1500
                                             Data Packs.

7 April 2009          Telstra 3G Connect     Telstra 3G Connect is no          Part G (Data services),
                                             longer available for new          15
                                             connections on and from 5
                                             March 2009

2 April 2009          Telstra Business       Telstra Business Mobility         Part G (Data services),
                      Mobility Pack          Pack is no longer available for   25
                                             new connections on and from
                                             5 March 2009

26 March 2009         Telstra Business       Tier 5 pricing for eligible       Part B – Current and
                      FleetSelect Plans      customers with 80 or more         Recent Business Plans,
                                             services, 40 of which must be
                                             connected to a Business
                                             FleetSelect plan with a
                                             minimum term of 12 months
                                             on or after 26 March 2009, is
                                             now available.

24 March 2009         Telstra Mobile         Introduction of Telstra Mobile    Part G - Data Services
                      Broadband Shared       Broadband Shared Data
                      Data Plans             Plans

24 March 2009         Talk Plus Packs        The offer end date for these      Telstra Mobile Section,
(with effect from 1                          Packs has changed to 30 June      Part C – Special
November 2008)                               2009 unless extended by us        Promotions, 20.40.

23 March 2009         Special Devices        Introduction of terms and         Part C (Special
                      Offer for Selected     conditions relating to the        Promotions), 31
                      Telstra Enterprise &   special devices offer for
                      Government             selected customers
                      Customers

17 March 2009         Tone of the Week &     Drafted terms for the SMS         Telstra Mobile Section
                      Wallpaper of the       subscription services Tone of     Part H, section 17.
                      Week                   the Week & Wallpaper of the
                                             Week

13 March 2009         Global Plus Pack,      The offer end date for these      Telstra Mobile Section,
(with effect from 1   Asia Talk Pack,        Packs has changed to 30 June      Part C – Special
November 2008)        Asia Max Talk Pack     2009 unless extended by us        Promotions, 20.47.




Telstra Mobile Recent Changes was last changed on 13 August 2011.
Our Customer Terms                                                             Page 42 of 42

Telstra Mobile Section



13 March 2009     BigPond Sport       The description of what is     Telstra Mobile Section
                  Action Packs        being offered as part of the   Part H, section 5
                                      Sport Action Packs has been
                                      updated to include a new
                                      feature, BigPond Scores.




Telstra Mobile Recent Changes was last changed on 13 August 2011.

				
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