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Welcome to your GAP/RTI
Policy
Welcome to your GAP / RTI Policy
This policy offers you protection for Your
A) Financial GAP Insurance
Vehicle in the event of the Total Loss of
Your Vehicle.
Financial shortfall between the amount You
receive from Motor Insurance Policy in the
It is very important that you understand
event of Your Vehicle being a Total Loss
this policy, so please read the following
following damage, fire or theft and the
information very carefully.
amount You require to settle your finance
agreement up to the maximum stated in
This policy is fully underwritten by a
policy chedule, excluding any amount
licensed Insurer through Legal Risks
financed above the original purchase price
Management Ltd, 52-54 Grace Church
of Your Vehicle.
Street,London EC3V 0EH
The payment of any shortfall is subject to
UNDERSTANDING terms and conditions.
YOUR POLICY
Please refer to policy schedule for details of
Please read this policy carefully and make the cover You have chosen.
sure You understand and fully comply with
its terms and conditions, failure to do so Or;
may jeopardise the payment of any claim
which might arise and could lead to the B) RTI GAP Insurance
policy becoming void. Please ensure You
keep it in a safe place so You can read it The financial shortfall between the amount
again if You need to. You receive from your Motor Insurance
Policy in the event of Your Vehicle being a
Total Loss following damage, fire or theft
The Policy and the
amount You originally paid for the Vehicle
We will provide the insurance as stated in up to the maximum stated in policy
this policy. Your policy schedule, which schedule, The payment of any shortfall is
includes the signed declaration and the subject to terms and conditions.
undertaking to pay the premium, is the
basis of the contract and forms part of the Contract of insurance
policy. Your policy schedule will clearly
show choice of cover. This policy is evidence of a contract of
insurance. This policy will only become
The policy contains details of the insurance effective when We have received payment
cover You have bought, what is excluded in full and received and accepted Your
from the cover and the conditions of this Proposal.
insurance.
This policy is not transferable.
Depending on the cover You have
chosen,this insurance is designed to pay
for either:
Administered by
Motorcare Warranties Ltd is
Authorised and regulated by the Financial Services Authority
(Firm Reference Number: 312692)
Total Vehicle Protection
GAP/RTI
The Policy Schedule of vehicle are excluded; Aston Martin,
Bentley, Bristol, Cosworth, De Tomaso,
This must be kept with the policy, and Dorchester, Ferrari, Fiat Croma, Ginetta,
contains details of the Vehicle and the Period Lamborghini, Lancia, Maserati, Rolls
of Insurance. Royce, any American make of vehicle
(excluding Chrysler).
Please check that the information contained * (includes taxis up to a maximum of
in the policy schedule is correct and that it £5,000 claims limit on Financial GAP
meets Your requirements. If it does not, Insurance only)
please contact the Introducer who arranged 4. Total Loss / Write Off - when the Vehicle
this insurance for You or the Administrator. is either stolen and not recovered, or is
deemed beyond economic or constructive
Eligibility repair by Motor Insurance Policy
underwriter, following material damage or
You can apply for this policy if at the date of fire.
commencement of the Period of Insurance:- 5. Administrator means Motorcare
You are the registered keeper and owner of the Warranties Limited, Motorcare House,
Vehicle. The Gables, Commercial Street,
Llantwit Major CF6 1RB. Telephone
You are the insured person and named as the 01446 790404.
policyholder in the Motor Insurance Policy for 6. Introducer means the party, person or
the Vehicle. company who has arranged this
insurance on your behalf.
This Vehicle is covered by a fully 7. Proposal means any signed proposal and
Comprehensive Insurance Cover declaration together with any additional
information You may have supplied to Us
Legal Rights in support of application for insurance.
8. Period of Insurance means the dates
This insurance is in addition to legal rights shown in the policy schedule.
and is not to be substituted for the suppliers 9. Sum Insured, is the maximum amount
liability if the Vehicle is found to be unfit for that can be claimed in total during the
the purpose for which it was intended, or is Period of Insurance.
not as described or is not of satisfactory 10. Geographical Limits means the area in
quality. which this policy is effective and are
Great Britain, Northern Ireland, the Isle
DEFINITIONS of Man, the Channel Islands, member
countries of the European Community
Any word or expression to which a specific and any other country for which an
meaning has been attached will bear the same international motor insurance card
meaning throughout this insurance and will (“Green Card”) in respect of the Vehicle
appear with a capital letter and in bold italic. is effective at the Date of Loss.
1. We / Us / Our means a licensed Insurer 11. Claims Office means the office, which
through Legal Risks Management Ltd. deals with claims matters arising from this
Registered Office 52-54 Grace Church policy and the address and telephone
Street,London EC3V 0EH. number are detailed in the policy
2. You/Yourself means the policyholder schedule.
named in the policy schedule. This person 12. Date of Loss means the date of the
must also be the registered keeper of the incident to the Vehicle in respect of
Vehicle. which a Total Loss is subsequently paid
3. Vehicle means only the Vehicle as under Motor Insurance Policy.
identified in the policy schedule for private 13. Insured Value means the amount You
use (excluding courier received under the Motor Insurance
services, and haulage) for use on the Policy in respect of the Vehicle as a
public highway and designed to carry no result of a Total Loss or the Market
more than nine people including the driver Value of the Vehicle
or small commercial vehicle of less than 14. Market Value is based on that listed in
3500kg gross weight. The following makes Glass’s Guide for a Vehicle of the same
Customer Services / Claims Department: 01446 790404
Make, Model, trim level, recorded mileage A) Financial GAP Insurance
and overall condition. We reserve the right You are indemnified against costs up to
to have an independent valuation the limit of the Sum Insured below, in
undertaken should the specification not be respect Your Vehicle suffering a Total
available within Glass’s Guide or it is Loss during the Period of Insurance,
suspected that the condition of the whilst Your Vehicle is the Geographical
Vehicle is such that this would affect the Limits, this will include the Motor
Guide value. There will be no value Insurance Policy excess up to amount of
allowance for non-standard fittings, other £250.00. Only one claim can made under
than a reduction should any nonstandard this policy during the Period Insurance
fittings be considered to have a Or;
detrimental effect on retail prospects B) RTI Gap Insurance
and/or value Glass’s Guide is a Motor If within the Period of Insurance an
trade publication recognised and used incident occurs which results in the
extensively throughout the motor vehicle Insured Vehicle being classed as a Total
industry to value used vehicles Loss by the Motor Insurance Policy
15. Motor Insurance Policy means underwriter, We will in consideration of the
Comprehensive policy of motor insurance payment of the premium pay the
which covers the Vehicle in respect difference between the Motor Insurance
damage, fire and theft, and which Policy underwriters settlement and the
maintained in Your name throughout the purchase price of the Vehicle as confirmed
Period of Insurance. on the invoice of sale. This will include the
Motor Insurance Policy excess up to
WHAT IS COVERED amount of £250.00.
Depending on the cover You have chosen, POLICY LIMITS
You are covered for either:
Sum Insured
The amount stated in Your policy schedule.
What is not covered
WHAT IS NOT COVERED 2.2. loss of whatsoever nature arising directly
or indirectly, in whole or in part, due to
1. Vehicles any act or omission which is wilful,
1.1. which have been modified in any way unlawful or negligent on Your or the
from the manufacturer’s specification, or driver of the Vehicle’s part. Any liability
1.2. are owned temporarily or otherwise directly or indirectly caused by or
(resulting from trade-in or acquisition for contributed to by or arising from:
the purposes of resale) by a business
formed for the purposes of selling or q ionising radiations or contamination by
servicing motor vehicles, or radioactivity from any irradiated
1.3. used for competition, racing, pace nuclear fuel or from any nuclear waste
making, hire or reward (except taxis and from the combustion of nuclear fuel
private hire), off road use (including all q radioactive toxic explosive or other
Quad Bikes), driving school, goods in hazardous properties of any explosive
transit, delivery courier, or designed to nuclear assembly or of its nuclear
carry more than 9 people including the component
driver, or
1.4. over 3500kg gross weight. Any loss damage or liability occasioned
2. Any Total Loss by or happening through war invasion act
2.1. where the Total Loss occurred before the of foreign enemy hostilities (whether war
inception of this insurance is declared or not) civil war rebellion
Customer Services / Claims Department: 01446 790404
www.motorcarewarranties.com
revolution insurrection or military or 10. If any misrepresentation or
usurped power. Loss damage liability or concealment is made by or on Your
bodily injury arising directly or indirectly behalf in support of obtaining the policy
from pollution or contamination or any claim on Your policy.
2.3. Any loss or damage or cost or expenses 11. Any loss for additional purchases at
of whatsoever nature directly or indirectly the time of purchase of the Vehicle
caused or occasioned by or happening including but not limited to Road Fund
through or in consequence of terrorism or Licence, insurance premiums including
any action taken in controlling preventing this policy, optional extras - car mats,
or suppressing any acts of terrorism or in CD Players etc as these will be taken
any way relating thereto into account in Your Insured Value.
12. Any finance due on the Vehicle or carried
For the purpose of this exclusion across on to Your Vehicle from previous
‘terrorism’ means the use of biological finance arrangements.
chemical and/or nuclear force or
contamination and/or threat thereof by GENERAL CONDITIONS
any person or group of persons whether
acting alone or on behalf of or in You must comply with the following
connection with any organisation(s) conditions to have the full protection of Your
or government(s) committed for political policy. If You do not comply with them We
religious ideological or similar purposes may at Our option: cancel the policy; refuse to
including the intention to influence any deal with Your claim or reduce the amount of
government and/or to put the public or any claim payment.
any section of the public in fear However 1. Duty of Care
losses caused by or resulting from riot You must not continue to drive the
attending a strike civil commotion and Vehicle after any damage or incident if
malicious damage are not excluded this could cause further damage to Your
hereunder. Vehicle.
3. Any malicious damage claim which is not 2. Eligibility for cover
accompanied by a valid and You can apply for cover under this
substantiated crime reference number. policy if at inception:
4. VAT where You are VAT registered. q Your Vehicle is under 7 years old
5. Any costs incurred in excess or q Your Vehicle has a value less than that
outside the liability under this stated as the maximum Vehicle price in
insurance including any form of Your policy schedule at the time of
consequential loss. purchase
6. If the Vehicle is stolen by any person q The term of finance on the Vehicle is less
having access to the keys of the Vehicle. than or equal to 60 months
7. Any Total Loss which is not subject of 3. Fraud
an indemnity under the damage, fire or You must not act in a fraudulent manner.
theft sections of a Motor Insurance If You, or anyone acting for You,
Policy q make a claim under the policy knowing
8. Any Total Loss by accident where the the claim to be false, or fraudulently
driver of the Vehicle is under the exaggerated in any respect, or
influence of alcohol, drugs not make a statement in support of a claim,
prescribed by a registered medical knowing the statement to be false in any
practitioner, or drugs prescribed by a respect; or
registered medical practitioner where a q submit a document in support of a
warning against driving has been given. claim, knowing the document to be
9. Additional costs within the Finance forged or false in any respect; or
settlement for anything other than the q make a claim in respect of any loss or
purchase of Your Vehicle. This includes damage caused by Your wilful act, or
but is not limited to motor insurance, with Your connivance,
warranty, payment protection, recovery Then:
etc. q We shall not pay the claim
Customer Services / Claims Department: 01446 790404
What is not covered (Cont.)
q We shall not pay any other claim which *contact the Claims Office
has been made or will be made under the The claim notification telephone
policy number is 01446 790404
q We may at our option declare the policy 2. Protect the Damaged Vehicle
void You must take all reasonable steps to
q We shall be entitled to recover from You safeguard the Vehicle in the event of
the amount of any claim already paid any damage occurring to Your Vehicle.
under the policy 3. Malicious Damage and Theft
q We shall not make any return of premium In the case of malicious damage You
q We may inform the police of the must report the incident to the Police and
circumstances advise Us of Your valid crime reference
4. Cancellation number
We may cancel this policy by sending 14 4. Claims Procedure
days’ notice in writing direct to You by A detailed claims procedure is given in
recorded delivery to Your last known this policy. You must follow this
address. If there has been no claim (or procedure, failure to do so may result in
claim pending) during the current Period non-payment of Your claim.
of Insurance We will calculate the 5. Salvage
premium for the period You have been We accept no liability for the responsible
insured and refund any balance. If claim disposal of Your Vehicle or it’s salvage in
has been submitted during the current no any event.
refund will be given. You may cancel this 6. Use of Engineers
policy by sending 14 days’notice in At notification of any claim We reserve
writing to the Administrator by recorded the right to instruct an Independent
delivery. If You cancel this policy there is Engineer to inspect Your Vehicle before
no refund. authorising any claim. Any decision on
5. Duty of Disclosure liability will be withheld until this report is
The policy has been issued based upon received. When this right is exercised We
information, which You have given to Us shall have no liability for any loss to You
about Yourself, and Your Vehicle. You arising from any possible delay.
have a duty to tell Us immediately of any 7. Subrogation
changes to this information in particular We may at Our sole option take any
any of the following: change of address, steps in Your name against any person
or use of the Vehicle e.g. being used for including but not limited to Your Motor
private hire failure to do so may invalidate Insurance Policy insurer to recover
Your cover under this policy. We will then any money We pay in settlement of
advise You of any changes in terms. Your claim. You must give Us all
6. The Law Applicable to this Policy assistance necessary. We may also at
You are free to choose the law Our option take over negotiations with
applicable to this policy. Your policy will Your Motor Insurance Policy insurer
be governed by the law of England and with respect to Your Total Loss
Wales unless You and We have agreed claim.
otherwise. 8. Replacement Motor Vehicle
If You decline the offer of a
CLAIMS CONDITIONS replacement Vehicle under the terms of
the Motor Insurance Policy then We will
You must comply with the following conditions settle Your claim based on the Market
to have the full protection of Your policy. If Value not on the settlement figure offered
You do not comply with them, We may at Our by Your Motor Insurance Policy.
option cancel the policy, refuse to deal with 9. Offer of Settlement
Your claim, or reduce the amount of the If You accept an offer of settlement in
claims payment. respect of a Total Loss from Your Motor
Insurance Policy of less than the Market
1. Making a Claim Value of Your Vehicle We will settle Your
All claims MUST be made within thirty claim using the Market Value.
days of the Total Loss occurring.
Customer Services / Claims Department: 01446 790404
How to make a Claim
HOW TO MAKE A CLAIM q Evidence of the Total Loss and the
Insured Value as at the Date of Loss
If Total Loss occurs please help the Claims q Your policy number & Vehicle details
Office by reporting Your claim according to q Cause of Total Loss
the following procedure. q Valid crime reference number in the case
1. Contact the Claims Office of malicious damage or theft
The claim notification telephone number q Your contact and payment details for
is 01446 790404 reimbursement.
2. For Claims Authorisation, q if You accept an offer of settlement in
You must: respect of a Total Loss from Your
q Advise Your policy number & Vehicle Motor Insurance Policy of less than the
details Market Value of Your Vehicle We will
q Advise the cause of Total Loss settle Your claim using the Market
q Provide an itemised replacement cost Value.
estimate and a fully completed claim form q Details of the outstanding finance
3. Payment arrangement including the outstanding
No benefit shall become payable under balance, remaining term, interest
this policy until We have received proof to charges etc.
Our satisfaction of: q Original invoice detailing purchase
q payment of the appropriate premium in price etc.
respect of the policy. q Any other evidence which may be
q The payment of the claim for Total reasonably required by Us.
Loss under the Motor Insurance Policy
Our promise of Good Service
COMPLAINTS Legal Risks Management Ltd may be
referred directly to the underwriter:
It is always our intention to provide a first
class service and we would rather you told This Insurance is underwritten by
us when you are dissatisfied. However, any Templeton Insurance Limited, 18-20
enquiry or complaint you may have North Quay, Douglas, Isle of Man,
regarding this warranty should in the first authorized and regulated by the Isle of Man
instance be addressed to: The Managing Government Insurance and Pensions
Director, Motorcare Warranties Ltd, Authority. Any complaint about this policy
Motorcare House, The Gables, Commercial of insurance should be made in writing
Street, Llantwit Major, Vale of Glamorgan quoting the certificate number and premium
CF61 1RB, who will intend to resolve your paid to Templeton Insurance Limited. If you
complaint. are not happy with the outcome of the
stages detailed above, you may refer your
Motorcare Warranties Limited is complaint to the Financial Services
authorised and regulated by the Financial Ombudsman Scheme, Government
Services Authority (Firm Reference Number Buildings, Lord Street,Douglas, Isle of Man
312692) and as such is covered by the IM1 1LE. If you pursue your query or
FSCS (Financial Services Compensation complaint with the insurer or the Financial
Scheme) Services Ombudsman Scheme as detailed
above, it will not affect your rights to have
In the event that you remain dissatisfied recourse to legal action or any other
and wish to make a complaint, the matter recourse open to you.
may be referred to: Legal Risks
Management Ltd, 52-54 Grace Church Please quote your policy number in all
Street, London EC3V 0EH who will correspondence.
acknowledge the complaint on behalf of the
Insurer. None of the above affects your legal
Complaints that cannot be resolved by rights.
Customer Services / Claims Department: 01446 790404
