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Contract Review Qms document sample
Document Sample
Rev. 10/10/06 L.A. Schank
Survey Completion Instructions:
1 This survey is proprietary to Tricon Ind. Inc. and is based upon compliance ISO9001:2000
2 Suppliers are requested to complete the "Yellow" highlighted items on the "General Info" Sheet
first. (Highlighting will be removed upon data entry.)
3 Specific instructions are available on each page, as appropriate.
4 Completed survey is to be e-mailed to: "dpaul@triconinc.com"
5 Suppliers not meeting the minimum required score are to complete the "Corr. Actions" sheet,
defining the actions plans being implemented to attain the minimum standard.
6 Suppliers are expected to update and return ongoing copies of the survey for follow up of the
corrective actions. (On a reasonable basis.)
7 Suppliers are asked to report any / all difficulties with this electronic survey form to
"dpaul@triconinc.com".
8 Complete the "Assessment Sheet" by entering a score between 0 - 5 for each item.
9 Suppliers completing the "Small Supplier Eligible" Survey are requested to not enter any values
in the item score labeled as "N/A". The survey provided has already has this selection made for
you.
10 Suppliers score values can be viewed on the "Score Sheet".
11 The bottom of the Score Sheet reflects suppliers systems compliance and any need(s) for
improvement(s).
12 Successful score attainment will be reflected in suppliers being noted as approved for quoting /
P.O. placement within the Tricon Purchasing system.
13 Survey are valid unless rescinded by Supplier changes and /or supplier performance
nonconformity's.
Suppliers are reminded that it is their responsibility to regularly visit the WEB site at
"triconinc.com", "EMD", "Supplier Info", and verify that they have downloaded the latest
Tricon requirements / documents. A
"Last Change Date" is provided for your convenience.
Tricon Proprietary
97e07f02-788b-48cb-919e-3cca9fec6fde.xls Form 4.6-6 rev 3/11/04
Tricon Industries Inc. Supplier Survey
General Information
(Survey Date)
Supplier Name:
Address:
City, State, ZIP:
Survey Date:
Quality Manager:
Qual. Mgr. e-mail:
Manufacturing Manager:
Mfg. Mgr. e-mail:
Phone #:
Fax #:
DUNS # :
Number of Employees:
No. of working days/week:
Mfg. Area. Sq. ft.:
Building:
No. of Shifts:
% of capacity utilized:
Hours / Shifts:
No. of years in business:
Do you have "Shut-Down" Period(s):
When:
Principle Business Function:
Laboratory Accreditation: Attach current Certification & Scope, as applicable.
A2LA GM GP-10 ISO/ IEC 17025 ISO Guide 25
NVLAP NONE If "None is Checked - Does Supplier use an outside accredited lab?
Principle Products: Metal Products:
Plastic Products / Resins
Metals (coil, strip, etc.) (Colorants, etc.) Screw Machine Die Castings
Rubber Products Nonmetallic Products Fasteners
Sampings
Electrical Components Electronic Components
Cold Headed Forging
Plated coatings Metal Stampings
Bearings Springs
Molded Parts Packaging
Stampings Precious Metals
Assemblies: Define:
Other:
Define:
What type of CAD system do you use?
Catia Autocad Unigraphics Pro-E Other Define:
Specify Electronic Data interchange Capabilities:
Do any of your customers account for greater than 20% of your sales?
What % of your sales are with Tricon Industries? %
ISO 9000:2000 Registered? If YES, please attach current certification - Do Not Complete Assessment
TS 16949:2002 Registered? If YES, please attach current certification - Do Not Complete Assessment
Form Completed by (Name/Title):
97e07f02-788b-48cb-919e-3cca9fec6fde.xls Tricon Proprietary
Form 4.6-6 rev 4-14-06 Page 2 of 17
Tricon Ind. Inc. Supplier Survey
Tricon Assessor:
(Note if Self Assessment)
Requirement Comment Look for: Score
4.0 Quality Management System
4.1 General Requirements
Does the organization:
a) identify the processes needed for the quality
management system and their application
throughout the organization?
b) determine the sequence and interaction of these
processes? Tier 1 Quality
c) determine criteria & methods needed to ensure manual.
0
that both the operation & control of these processes Management
are effective Review Records
d) ensure the availability of resources & information
necessary to support the operation & monitoring of
these processes
e) monitor, measure & analyze these processes
f) implement actions necessary to achieve planned
results & continual improvement of these processes
4.2 Documentation Requirements 2566
Does the quality management system
4.2.1
documentation include?
a) quality policy and quality objectives?
b) quality manual?
Quality Policy,
c) documented procedures required by the Int'l
Quality 0
standard?
Objectives
d) documents needed by the organization to ensure
the effective planning, operation and control of its
processes?
e) records required by the Int'l standard?
Has the organization established and is maintaining
4.2.2
a quality manual that includes:
a) the scope of the quality management system
including details of & justification for any exclusions
(see1.2) Quality Manual 0
b) the documented procedures established for the
QMS or reference them &
c ) a description of the interaction between the
processes of the QMS
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4.2.3 Control of documents
Are documents required by the quality system
controlled?
Does a procedure exist that defines the controls
needed:
a) to approve documents for adequacy prior to issue
b) to review & update as necessary and re-approve Documented
documents Procedure; master
c) to ensure that changes & the current revision lists, approval
status of documents are identified authority &
0
d) to ensure that relevant versions of applicable records, storage &
documents are available at points of use disposal, review &
e) to ensure that documents remain legible & readily approval of
identifiable revised documents
f) to ensure that documents of external origin are
identified & their distribution controlled &
g) to prevent the unintended use of obsolete
documents & to apply suitable identification to them
if they are retained for any purpose
4.2.4 Control of records
Are records established and maintained to provide
evidence of conformity to requirements, and of the
effective operation of the QMS? Records shall
remain legible, readily identifiable and retrievable. A Documented
0
documented procedure shall be established to Procedure
define the controls needed for the identification,
storage, protection, retrieval, retention time and
disposition of records.
5.0 Management Responsibility
5.1 Management commitment
Does top management provide evidence of it's
commitment to the development & implementation Cust. Specs;
of the quality management system & continually Quality manual,
improving its effectiveness by: Business Plan
a) communicating to the organization the Management
0
importance of meeting customer as well as statutory Review Meeting
& regulatory requirements? Minutes, Action
b) establishing the quality policy? Plans with Follow
c) ensuring that quality objectives are established? Up
d) conducting management reviews?
e) ensuring the availability of resources?
5.2 Customer Focus
Does top management ensure that customer
Customer
requirements are determined and are met with the
Performance
aim of enhancing customer satisfaction (see 7.2.1 & 0
8.2.1). Reports, Awards &
Surveys
5.3 Quality Policy
Does top management ensure that the quality policy:
Quality Policy
statement with
a) is appropriate to the purpose of the organization?
objective
b) includes a commitment to comply with the
approved by CEO;
requirements and continually improve the
objective liked to 0
effectiveness of the QMS?
business plan,
c) provides a framework for establishing & reviewing
interview
quality objectives?
personnel, review
of QMS
d) is communicated & understood within the org.? &
e) is reviewed for continuing suitability?
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5.4 Planning
5.4.1 Quality Objectives
Does top management ensure that quality
Business Plan,
objectives including those needed to meet
Quality Manual,
requirements for product (see7.1) are established at
correlation 0
relevant functions & levels within the org? The
between above &
quality objectives shall be measurable & consistent
Manage. Reports
with the quality policy.
5.4.2 Quality Management System Planning
Does top management ensure that:
a) the planning of the QMS is carried out in order to
meet the requirements given in 4.1 as well as the Internal Audit
quality objectives? & Procedure, audit 0
results
b) the integrity of the QMS is maintained when
changes to the QMS are planned and implemented?
5.5 Responsibility, Authority & Communication
5.5.1 Responsibility & Authority
Job Description.,
Responsibility
Does top management ensure that responsibilities 0
Matrices,
& authorities are defined & communicated within the Procedures
org.?
5.5.2 Management Representative
Did top management appoint a member of
management who, irrespective of other
responsibilities shall have responsibility & authority Org Chart; Who is
that includes: the person/
a) ensuring that processes needed for the QMS are Evidence of
0
established, implemented & maintained? Activities Done,
b) reporting to top management on the performance Management
of the QMS & any need for improvement? & Review minutes
c) ensuring the promotion of awareness of customer
requirements throughout the org?
5.5.3 Internal Communication
Cust. Satisfaction.
Does top management ensure that appropriated
Common.,
communication processes are established within the
Memos, Bulletin 0
org & that communication takes place regarding the
Boards, State of
effectiveness of the QMS?
Business Meetings
5.6 Management Review
5.6.1 General
Does top management review the organization
Management
QMS at planned intervals to ensure it's continuing
Reviews; action
suitability, adequacy & effectiveness? This review
plans w/follow up, 0
shall include assessing opportunities for
continuous
improvement & the need for changes to the QMS
Improve. Projects
including the quality policy & quality objectives
5.6.2 Review Input
Does the input to management review include
information on:
Management
a) results of audits?
Reviews(MR.);
b) customer feedback?
reports for MR.,
c) process performance & product conformity?
MR. meeting 0
d) status of preventive & corrective actions?
agenda & minutes,
e) follow-up actions from previous management
Action Plans &
reviews/
Follow up
f) changes that could affect the QMS? &
g) recommendations for improvement?
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5.6.3 Review Output
Does the output from the management review
Management
include any decisions & actions related to:
Reviews;
a) improvement of the effectiveness of the QMS and
examples of
it's processes? 0
product &
b) improvement of product related to customer
continuous
requirements? &
improvements
c) resource needs?
6.0 Resource Management
6.1 Provision of Resources
Does the org determine & provide the resources
Formal
needed:
Documentation job
a) to implement & maintain the QMS & continually
descriptions., 0
improve its effectiveness? &
training records,
b) to enhance customer satisfaction by meeting
quality plans
customer requirements?
6.2 Human Resources
6.2.1 General
Are the personnel performing work affecting product
Training &
quality competent on the basis of appropriate 0
Personnel Records
education, training skills & experience?
6.2.2 Competence Awareness & Training
Does the organization:
a) determine the necessary competence for
personnel performing work affecting product quality?
b) provide training or take other actions to satisfy
Job Descriptions,
these needs?
Training &
c) evaluate the effectiveness of the actions taken?
Personnel 0
d) ensure that its personnel are aware of the
Records, Training
relevance & importance of their activities & how they
Plan
contribute to the achievement of the quality
objectives? &
e) maintain appropriate records of education,
training skills & experience? (see 4.2.4)
6.3 Infrastructure
Does the org determine, provide & maintain the
infrastructure needed to achieve conformity to
product requirements? Infrastructure includes as
Plant Tour-
applicable:
buildings, 0
a) buildings, workspace & associated utilities
workspace,
b) process equipment (both hardware & software) &
c) supporting services (such as transport or
communication)
6.4 Work Environment
Quality Manual to
0
Does the org determine & manage the work ISO spec
environment needed to achieve conformity to
product requirements?
97e07f02-788b-48cb-919e-3cca9fec6fde.xls Tricon Proprietary
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7.0 Product Realization
7.1 Planning of Product Realization
Does the org plan & develop the processes needed
for product realization? Planning of product
realization shall be consistent with the requirements
of the other processes of the QMS (see 4.1) In
planning product realization the org shall determine Quality Plan,
the following as appropriate: Design Record,
Control Plan, Op
a) quality objectives & requirements for the product? Instructions,
b) the need to establish processes, documents & Product
provide resources specific to the product? Approvals. 0
c) required verification, validation, monitoring, Records, Design
inspection & test activities specific to the product & Validation, Gantt
the criteria for product acceptance? charts, Action
d) records needed to provide evidence that the Plans Meeting
realization processes & resulting product meet Minutes
requirements? (see 4.2.4)
The output of this planning shall be in a form
suitable for the organizations methods of operations
7.2 Customer-Related Processes
Determination of Requirements Related to the
7.2.1
Product
Does the org determine:
a) requirements specified by the customer including
the requirements for delivery & post-delivery
activities? Quality Plan,
b) requirements not stated by the customer but Capacity Planning,
necessary for specified or intended use, where Laws Regulations, 0
known? Mat'l Handling
c) statutory & regulatory requirements related to the procedures
product? &
d) any additional requirements determined by the
org?
7.2.2
Review of Requirements Related to the Product
Does the org review the requirements related to the
product? This review shall be conducted prior to the
organizations commitment to supply a product to Contract Review;
the customer & shall ensure that: prod. spec review,
a) product requirements are defined? resolution of
b) contract or order requirements differing from differences,
those previously expressed are resolved? & feasibility & risk 0
c) the org has the ability to meet the defined analysis, Cust.
requirements? Terms &
conditions, quote
Records of the results of the review & actions conditions,
arising from the review shall be maintained (see
4.2.4)
7.2.3 Customer Communication
Does the org determine & implement effective
arrangements for communicating with customers in
relation to: Customer Base;
a) product information? common language
b) enquiry's, contracts or order handling including at interface level, 0
amendments? & elect. Data
transfer, e-mail, fax
c) customer feedback, including customer
complaints?
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7.3 Design & Development
7.3.1 Design & Development Planning
The org shall plan & control the design &
development of product. During the design &
development planning the org shall determine:
a) the design & development stages
b) the review, verification & validation that are Procedure; Org
appropriate to each design & development stage & Chart-job
c) the responsibilities & authorities for design & description,
0
development Design & Develop.
The org shall manage the interfaces between Template, Product
different groups involved in design & development Design Review
to ensure communication & clear assignment of
responsibility. Planning output shall be updated, as
appropriated as the design & development
progresses
7.3.2 Design & Development Inputs
Inputs relating to product requirements shall be
determined & records maintained (see 4.2.4).
These inputs shall include:
a) functional & performance requirements
Customer Specs,
b) applicable statutory & regulatory requirements
Statutory &
c) where applicable, information derived from
Regulatory 0
previous similar designs &
Require.,
d) other requirements essential for design &
Feasibility Study
development
These inputs shall be reviewed for accuracy.
Requirements shall be complete, unambiguous &
not in conflict with each other.
7.3.3 Design & Development Outputs
The outputs of design & development shall be
provided in a form that enables verification against
the design & development input & shall be approved
prior to release. Design & development outputs
shall: Design Testing,
a) meet the input requirements for design & Drawings, APQP
development Documents, Error- 0
b) provide appropriate information for purchasing, Proofing, Design
production & for service provision FMEA
c) contain or reference product acceptance criteria &
d) specify the characteristics of the product that are
essential for its safe & proper use
7.3.4 Design & Development Review
At suitable stages, systematic reviews of design &
development shall be performed in accordance with
planned arrangements (see 7.3.1)
a) to evaluate the ability of the results of design &
development to meet requirements &
Design Reviews,
b) to identify any problems & propose necessary
Production Design 0
actions
Status Reviews
Participants in such reviews shall include
representatives of functions concerned with the
design & development stages being reviewed.
Records of the results of the reviews and any
necessary actions shall be maintained (see 4.2.4)
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7.3.5 Design & Development Verification
Are the organizations Verification performed in
accordance with planned arrangements (see 7.3.1)
to ensure that the design & development outputs
Design Verification
have met the design & development input 0
Reports
requirements? Records of the results of the
verification & any necessary actions shall be
maintained.
7.3.6 Design & Development Validation
Are the organization's Design & development
changes performed in accordance with planned
arrangements (see 7.3.1) to ensure that the
resulting product is capable of meeting the
Design Verification
requirements for the specified application or
Reports, 0
intended use where known? Wherever practicable,
Corrective Actions
validation shall be completed prior to the delivery or
implementation of the product. Records of the
results of validation & any necessary actions shall
be maintained.
7.3.7 Control of Design & Development Changes
Are the organizations Design & development
changes identified & records maintained? The
changes shall be reviewed verified & validated as
appropriated & approved before implementation. Test Validation
The review of changes shall include evaluation of Reports, 0
the effect of the changes on constituent parts & Corrective Actions
product already delivered. Records of the results of
the review of changes & any necessary actions shall
be maintained.
7.4 Purchasing
7.4.1 Purchasing Process
Does the org ensure that purchased product
conforms to specified purchase requirements? The
type & extent of control applied to the supplier & the
purchased product shall be dependent upon the Procedure,
effect of the purchased product on subsequent Approved Supplier
product realization or the final product. List, Supplier
The org shall evaluate & select suppliers based on Certification 0
their ability to supply product in accordance with the Tracking, Supplier
organization requirements. Criteria for selection, Performance
evaluation & re-evaluation shall be established. Tracking/Reports
Records of the results of evaluations & any
necessary actions arising from the evaluation shall
be maintained.
7.4.2 Purchasing Information
Does the organizations Purchasing information
describe the product to be purchased including
Procedure,
where appropriate:
purchase orders,
a) requirements for approval of product, procedures,
terms &
processes & equipment?
conditions, quality 0
b) requirements for qualification of personnel ?
requirements &
c) QMS requirements?
goals, contract
The org shall ensure the adequacy of specified
review
purchase requirements prior to their communication
to the supplier
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7.4.3 Verification of Purchased Product
Does the organization establish & implement the
inspection or other activities necessary for ensuring Procedure,
that purchased product meets specified purchase receiving
requirements? inspection, source
Where the org or its customer intends to perform 0
inspections,
verification at the supplier's premises, the org shall process audit at
state the intended verification arrangements & supplier's site
method of product release in the purchasing
information
7.5 Production and service provision
7.5.1 Control of production and service provision
Does the organization plan and carry out production
and service provision under controlled conditions?
Controlled conditions shall include, as applicable
a) the availability of information that describes the Procedures,
characteristics of the product, Drawings,
Specifications,
b) the availability of work instructions, as necessary,
Work Instructions, 0
c) the use of suitable equipment,
Gage & Test
d) the availability and use of monitoring and
Equip. Control
measurement devices,
System.
e) the implementation of monitoring and
measurement, and
f) the implementation of release, delivery and post-
delivery activities.
Validation of processes for production and
7.5.2
service provision
Does the organization validate all processes for
production and service provisions where the
resulting output cannot be verified by subsequent
monitoring or measurement? This includes and
processes where deficiencies become apparent
only after the product is in use or the service has
been delivered.
Does validation demonstrate the ability of these
processes to achieve planned results?
0
Has the organization established arrangements for
these processes including, as applicable:
a) defined criteria for review and approval of the
process?
b) approval of equipment and qualification of
personnel?
c) use of specific methods and procedures?
d) requirements for records? (see 4.2.4), and
3) revalidation?
7.5.3 Identification and traceability
Where appropriate, has the organization identified
the product by suitable means throughout the
product realization?
Has the organization identified the product status
Procedure, Lot
with respect to monitoring and measurement 0
traceability system
requirements?
Where traceability is a requirements, does the
organization control and record the unique
identification of product (see 4.2.4)?
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7.5.4 Customer Property
Does the organization exercise care with customer
property while it is under the organization's control
Storage
or being used by the organization? Does the
Procedure'
organization identify, verify, protect and safeguard
Receiving 0
customer property provided for use or incorporation
Inspection,
into the product? If any customer property is lost,
Material control
damaged or otherwise found to be unsuitable for
use, is this reported to the customer and records
maintained? (see 4.2.4)
7.5.5 Preservation of product
Does the organization preserve the conformity of
product during internal processing and delivery to Procedure:
the intended destination? Does the preservation PFMEA,
0
include identification, handling, packaging, storage Packaging
and protection? Does preservation also apply to the reviews, plant tour
constituent parts of a product?
7.6 Control of monitoring and measuring devices
Does the organization determine the monitoring and
measurement to be undertaken and the monitoring
and measuring device needed to provide evidence
of conformity of product to determined
requirements? See 7.2.1)
Has the organization established processes to
ensure that monitoring and measurement can be
carried out and are carried out in a manner that is
consistent with the monitoring and measurement
requirements?
Where necessary to insure valid results, does the
measuring equipment:
a) be calibrated or verified at specified intervals, or
prior to use, against measurement standards
traceable to international or national measurement
Procedure,
standards, where no such standards exist, the basis
Documentation,
used for calibration or verification is recorded?
Calibration
b) be adjusted or re-adjusted as necessary?
Instructions & 0
c) be identified to enable the calibration status to be
Records,
determined?
Calibration Control
d) be safeguarded from adjustments that would
System
invalidate the measurement result?
e) be protected from damage and deterioration
during handling, maintenance and storage?
In addition, does the organization assess and record
the validity of the previous measuring results when
the equipment is found not to conform to
requirements? Does the organization take
appropriate action on the equipment and any
product affected? Are records of the results of
calibration and verification maintained? (see 4.2.4)
When used in the monitoring and measurement of
specified requirements, the ability of computer
software to satisfy the intended application is
confirmed? Is this undertaken prior to initial use and
reconfirmed as necessary?
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8 Measurement, Analysis & Improvement
8.1 General
Does the org plan & implement the monitoring,
Product
measurement, analysis & improvement processes
Conformance
needed:
through set-up ,in-
a) to demonstrate conformity of the product?
process & final
b) to ensure conformity of the QMS? 0
audits, SPC;
c) to continually improve the effectiveness of the
Internal Audits by
QMS?
trained internal
This shall include determination of applicable
auditors
methods, including statistical techniques & the
extent of their use
8.2 Monitoring & Measurement
8.2.1 Customer Satisfaction
As one of the measurements of the performance of
Customer
the QMS, doe the org monitor information relating to
Performance 0
customer perception as to whether the org has met
Reports
customer requirements? The methods for obtaining
& using this information shall be determined.
8.2.2 Internal Audit
Does the org conduct internal audits at planned
intervals to determine whether the QMS:
a) conforms to the planned arrangements (see 7.1)
to the requirements of this International Standard &
to the QMS requirements established by the org &
b) is effectively implemented & maintained
An audit program shall be planned taking into
consideration the status & importance of the
processes and areas to be audited as well as the
results of previous audits. The audit criteria, scope,
frequency & methods shall be defined. Selection of Procedure; audits
auditors & conduct of audits shall ensure objectivity & their corrective 0
& impartiality of the audit process. Auditors shall not actions
audit their own work.
The responsibilities & requirements for planning &
conducting audits & for reporting results &
maintaining records shall be defined in a
documented procedure.
The management responsible for the area being
audited shall ensure that actions are taken without
undue delay to eliminate detected nonconformity's &
their causes. Follow-up activities shall include the
verification of the actions taken & the reporting of
verification results.
8.2.3 Monitoring & Measurement of Processes
Does the org apply suitable methods for monitoring Do records of
& where applicable measurement of the QMS review of the QMS
processes? These methods shall demonstrate the exist annotating
ability of the processes to achieve planned results. the systems 0
When planned results are not achieved, correction review and
& corrective action shall be taken as appropriated to corrective actions,
ensure conformity of the product. as appropriate?
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8.2.4 Monitoring &monitor & measureProduct
Does the org Measurement of the characteristics
of the product to verify that product requirements
have been met? This shall be carried out at
appropriated stages of the product realization
process in accordance with the planned
arrangements (see 7.1)
Evidence of conformity with the acceptance criteria Control Plans, In-
shall be maintained. Records shall indicate the Process Final 0
person (s) authorizing release of product. inspections, SPC
Product release & service delivery shall not proceed
until the planned arrangements (see 7.1) have been
satisfactorily completed, unless otherwise approved
by relevant authority & where applicable by the
customer.
8.3 Control of Nonconforming Product
Does the org ensure that product which does not
conform to product requirements is identified &
controlled to prevent its unintended use or delivery?
The controls & related responsibilities & authorities
for dealing with nonconforming product shall be
defined in a documented procedure
The org shall deal with nonconforming product by
one or more of the following ways:
a) by taking action to eliminate the detected
nonconformity Procedure;
b) by authorizing its use, release or acceptance corrective actions,
under concession by a relevant authority & where customer
0
applicable by the customer notifications, MRB
c) by taking action to preclude its original intended documentation,
use or application sorting records
Records of the nature of nonconformity's & any
subsequent actions taken, including concessions
obtained shall be maintained
When nonconforming product is corrected it shall be
subject to re-verification to demonstrate conformity
to the requirements.
When nonconforming is detected after delivery or
use has started the org shall take action appropriate
to the effects or potential effects of the
8.4 nonconformity.
Analysis of Data
Does the org determine, collect & analyze
appropriate data to demonstrate the suitability &
effectiveness of the QMS & to evaluate where
continual improvement of the effectiveness of the
QMS can be made? This shall include data
generated as a result of monitoring & measurement
& from other relevant sources. Customer Report
The analysis of data shall provide information Cards, Supplier 0
relating to Ratings
a) customer satisfaction (see 8.2.1)
b) conformity to product requirements (see 7.2.1)
c) characteristics & trends of processes & products
including opportunities for preventive action &
d) suppliers
97e07f02-788b-48cb-919e-3cca9fec6fde.xls Tricon Proprietary
Form 4.6-6 rev 3/11/04 Page 13 of 17
8.5 Improvement
8.5.1 Continual Improvement
Does the org continually improve the effectiveness
of the QMS through the use of the quality policy, Procedure, Org
quality objectives, audit results, analysis of data, Chart- manage
corrective & preventive actions & management review, data
0
review. analysis, audit
results/corrective
actions,
8.5.2 Corrective Action
The org shall take action to eliminate the cause of
nonconformity's in order to prevent recurrence. Are
corrective actions appropriate to the effects of the
nonconformity's encountered?
A documented procedure shall be established to
define requirements for Procedure,
a) reviewing nonconformity's (including customer corrective actions
complaints) 0
(external &
b) determining the causes of nonconformity's internal)
c) evaluating the need for action to ensure that
nonconformity's do not recur
d) determining & implementing action needed
e) records of the results taken (see 4.2.4) &
f) reviewing corrective action taken
8.5.3 Preventive Action
Does the org determine action to eliminate the
causes of potential nonconformity's in order to
prevent their occurrence? Are preventive actions
appropriate to the effects of the potential problems?
A documented procedure shall be established to
Procedure,
define requirements for
documentation,
a) determining potential nonconformity's & their 0
PFMEA's, control
causes
plans
b) evaluating the need for action to prevent
occurrence of nonconformity's
c) determining & implementing action needed
d) records of results of action taken
e) reviewing preventive action taken
97e07f02-788b-48cb-919e-3cca9fec6fde.xls Tricon Proprietary
Form 4.6-6 rev 3/11/04 Page 14 of 17
Tricon Industries Inc. Supplier Survey
Scoring Tricon Authorized -
Small Supplier Eligible
Score
4.0 Quality Management System
4.1
ERR 0
4.2 Documentation Requirements
4.2.1 4.2.2 4.2.3 4.2.4
ERR ERR ERR ERR 0
5.0 Management Responsibility
5.1 5.2 5.3
ERR ERR ERR 0
5.4 Planning
5.4.1 5.4.2
ERR ERR 0
5.5 Responsibility, Authority & Communication
5.5.1 5.5.2 5.5.3
ERR ERR ERR 0
5.6 Management Review
5.6.1 5.6.2 5.6.3
ERR ERR ERR 0
6.0 Resource management
6.1
ERR 0
6.2 Human Resources
6.2.1 6.2.2 6.3 6.4
ERR ERR ERR ERR 0
7.0 Product Realization
7.1
ERR 0
7.2 Customer Related Processes
7.2.1 7.2.2 7.2.3
ERR ERR ERR 0
Tricon Proprietary
97e07f02-788b-48cb-919e-3cca9fec6fde.xls Form 4.6-6 rev 3/11/04 Page 15 of 17
7.3 Design & Development
7.3.1 7.3.2 7.3.3 7.3.4 7.3.5 7.3.6 7.3.7
ERR ERR ERR ERR ERR ERR ERR 0
7.4 Purchasing
7.4.1 7.4.2 7.4.3
ERR ERR ERR 0
7.5 Production and service provision
7.5.1 7.5.2 7.5.3 7.5.4 7.5.5 7.6
ERR ERR ERR ERR ERR ERR 0
8.0 Measurement, Analysis & Improvement
8.1
ERR 0
8.2 Monitoring & Measurement
8.2.1 8.2.2 8.2.3 8.2.4 8.3 8.4
ERR ERR ERR ERR ERR ERR 0
8.5 Improvement
8.5.1 8.5.2 8.5.3
ERR ERR ERR 0
4.0 Quality Management System Corrective Actions Required
4.2 Documentation Requirements Corrective Actions Required
5.0 Management Responsibility Corrective Actions Required
5.4 Planning Corrective Actions Required
5.6 Management Review Corrective Actions Required
6.0 Resource management Corrective Actions Required
6.2 Human Resources Corrective Actions Required
7.0 Product Realization Corrective Actions Required
7.2 Customer Related Processes Corrective Actions Required
7.3 Design & Development Corrective Actions Required
7.4 Purchasing Corrective Actions Required
7.5 Production and service provision Corrective Actions Required
8.0 Measurement, Analysis & Improvement Corrective Actions Required
8.2 Monitoring & Measurement Corrective Actions Required
8.5 Improvement Corrective Actions Required
System is Unapproved - Corrective Actions Required
See Section(s) above for area(s) requiring attention and re-evaluation.
Tricon Proprietary
97e07f02-788b-48cb-919e-3cca9fec6fde.xls Form 4.6-6 rev 3/11/04 Page 16 of 17
Tricon Industries Inc. Supplier Survey
Corrective Action Details
Contact Name: Survey Date:
Requirement Corrective Action Taken /
Concern ECD: Date Complete
Number: Planned
Updated by: Date of update:
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Form 4.6-6 rev 3/11/04 8/15/2011 Page 17 of 17
