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Recruitment Agencies (Temporary & Contract) Market Report 2008

Description:    This Key Note Market Report analyses the UK market for temporary and contract recruitment. It
                covers those organisations — such as recruitment consultancies, recruitment companies and
                employment agencies — that recruit on behalf of clients searching for temporary positions. At
                present, the market's turnover is at a record high, but it faces many challenges to remain in this
                position of strength. The market for temporary and contract workers was worth £23.2bn in the year
                to March 2007, according to the Recruitment & Employment Confederation (REC). This represents a
                rise of 7.4% on the previous year. 2007 was a good year for the market, and the so-called `credit
                crunch' does not yet appear to have affected recruitment firms. Overall, the market has become a
                candidates' market, with applicants appearing to be more selective than ever before, moving from
                one recruitment firm to another to obtain the best deal.

                The market is split into two main sectors, temporary recruitment and contract recruitment.
                However, there are no industry or government statistics that supply separate figures for these two
                sectors. Therefore — although definitions for these two sectors are provided (see Chapter 1 —
                Market Definition) — for the purpose of this Key Note Market Report, the market is divided into 11
                economic and professional sectors. These sectors are: accounting/financial; computing/IT;
                construction; drivers; education; hotel/catering; industrial/blue collar; nursing and other medical;
                professional/managerial; secretarial/clerical; and technical/engineering.

                There were many acquisitions and mergers in 2007, and these have included private-equity
                ventures. It was also a good year for new independent firms. Although most of the big firms in the
                top 20 are managing well in this new expanding market, there are signs that some of them are
                losing market share and profit margins.

                Profitability in the industry as a whole is coming under pressure. There is still concern about the
                Agency Workers Directive, which has been floated once again by the European Commission. The
                continuing tax changes for contractors are another area of concern.

                However, the major issue is candidate shortage. A significant change is taking place in the
                composition of the UK workforce, which was becoming evident several years ago, which means
                there are skills shortages in several UK industries. Temporary or contract work answers this need to
                some extent, but there are shortages even in the number of suitably skilled and qualified
                temporary and contract workers.

                Key Note forecasts steady growth in the market between 2008 and 2012. However, recruitment
                firms are facing increasing costs pressures and more competition, and there are still some doubts
                about just how much the economy will grow in 2008. Although there is no doubt that the market
                will grow, this growth might be lower than expected.



Contents:       Executive Summary

                1. Market Definition
                report coverage
                MARKET SECTORS
                Temporary Workers
                Contract Workers
                Recruitment Sectors
                MARKET TRENDS
                ECONOMIC TRENDS
                Population
                Table 1: UK Resident Population Estimates by Sex (000), Mid-Years 2002-2006
                Gross Domestic Product
                Table 2: UK Gross Domestic Product at Current and Annual Chain-Linked Prices (£m), 2002-2006
                Inflation
Table 3: UK Rate of Inflation (%), 2002-2006
Unemployment
Table 4: Actual Number of Unemployed Persons in the UK (million), 2002-2006
MARKET POSITION
Table 5: The Temporary and Contract Staff Recruitment Market's Share of the Overall Recruitment
Market by Turnover (£bn and %) Years Ending March 2003-2007

2. Market Size
THE TOTAL MARKET
By Value
Table 6: The Total Temporary and Contract Staff Recruitment Market by Turnover (£bn), Years
Ending March 2003-2007
Figure 1: The Total Temporary and Contract Staff Recruitment Market by Turnover (£bn), Years
Ending March 2003-2007
By Volume
Table 7: Number of Temporary and Contract Placements, Years Ending March 2003-2007
BY MARKET SECTOR
Accountancy/Financial
Computing/IT
Construction
Drivers
Education
Hotel/Catering
Industrial/Blue Collar
Nursing and Other Medical
Professional/Managerial
Secretarial/Clerical
Technical/Engineering

3. Industry Background
RECENT HISTORY
NUMBER OF COMPANIES
Table 8: Number of UK VAT-based Enterprises Engaged in Labour Recruitment and the Provision of
Personnel by Turnover Sizeband, 2004-2007
EMPLOYMENT
Table 9: Number of UK VAT-Based Enterprises Engaged in Labour Recruitment and the Provision of
Personnel by Employment Sizeband, 2004-2007
REGIONAL VARIATIONS in the marketplace
How Robust is the Market?
LEGISLATION
Fixed-Term Employees (Prevention of Less Favourable Treatment) Regulations
Data Protection Codes
Holiday Pay
Working Time Regulations
Family-Friendly Policies
Anti-Discrimination Legislation
Minimum-Wage Legislation
key TRADE ASSOCIATIONS
Recruitment and Employment Confederation
Association of Technology Staffing Companies

4. Competitor Analysis
THE MARKETPLACE
Table 10: The Top 20 UK Recruitment Companies Ranked by Turnover from Recruitment Activities,
2007
Table 11: The Top Ten UK Recruitment Companies by Number of Temporary/Contract Workers,
2007
MARKET LEADERS
Table 12: Leading UK Recruitment Agencies by Total Turnover (£m) 2005/2006
Adecco Holdings (UK) Ltd
Company Structure
Current and Future Developments
Financial Results
Allied Healthcare Group Ltd
Structure
Current and Future Developments
Financial Results
The Best Connection Group Ltd
Company Structure
Current and Future Developments
Financial Results
The Capita Group PLC
Company Structure
Current and Future Developments
Financial results
Carlisle Group PLC
Company Structure
Current and Future Developments
Financial Results
The Corporate Services Group PLC
Company Structure
Current and Future Developments
Financial Results
Hays PLC
Company Structure
Current and Future Developments
Financial Results
Kelly Services (UK) Ltd
Structure
Current and Future Developments
Financial Results
Manpower PLC
Company Structure
Current and Future Developments
Financial Results
Modis Professional Services Group International PLC
Company Structure
Current and Recent Developments
Financial Results
Morson Group PLC
Company Structure
Current and Future Developments
Financial Results
Pertemps Group Ltd
Company Structure
Current and Future Developments
Financial Results
Pinnacle Staffing Group PLC
Company Structure
Current and Future Developments
Financial Results
Randstad Employment Bureau Ltd
Company Structure
Current and Future Developments
Financial Results
Right4staff Ltd
Company Structure
Current and Future Developments
Financial Results
Rullion Ltd
Company Structure
Current and Future Developments
Financial Results
Spring Group PLC
Company Structure
Current and Future Developments
Financial Results
Vedior NV
Company Structure
Current and Future Developments
Financial Results
Other Companies
Main Media Advertising
Table 13: Advertising Expenditure of the UK Recruitment Industry (£000), Years Ending September
2004-2007

5. Strengths, Weaknesses, Opportunities and Threats
STRENGTHS
WEAKNESSES
OPPORTUNITIES
THREATS

6. Buying Behaviour
Reasons for hiring temporary and contract staff
Reasons for using recruitment agencies

7. Current Issues
MARKET CONDITIONS
EXECUTIVE SEARCH
CORPORATE ACTIVITY
RECRUITMENT AND RETENTION TRENDS
CHANGES IN HR STRATEGY AND PERSONNEL
Whether to outsource
ONLINE RECRUITMENT

8. The Global Market
the largest markets — the us and the uk
Europe
Global Market Size

9. Forecasts
Introduction
The Economy
Table 14: UK Economic Forecasts (000, % and million), 2007-2011
FORECASTs 2008 to 2011
Table 15: The Forecast UK Temporary and Contract Staff Recruitment Market by Value (£bn), Years
Ending March 2008-2012
Market Growth
Figure 2: Growth in the Total UK Temporary and Contract Staff Recruitment Market by Value (£bn),
Years ending March, 2003-2012
Future trends

10. Company Profiles
Allied Healthcare Group Ltd
The Best Connection Group Ltd
The Capita Group Plc
The Corporate Services Group Plc
Hays Plc
Kelly Services (uk) Ltd
Randstad Employment Bureau LTd
Spring Group Plc

11. Further Sources
Associations
Publications
General Sources
Government Publications
Other Sources
Bisnode Sources
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