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									     AACRAO
Leading the Higher
Education Revolution
Your Call to Action




N I N E T Y- T H I R D
ANNUAL MEETING
Hynes Convention Center
Boston, Massachusetts
February 28 – March 3, 2007

www.aacrao.org/boston/
Table of Contents
Meeting at a Glance . . . . . . . . . . . . . . . . . . . . . . . . .2

Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Plenary Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Workshops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Sessions
        Sunday Sessions . . . . . . . . . . . . . . . . . . . . . . .7
        Monday Sessions . . . . . . . . . . . . . . . . . . . . . .11
        Tuesday Sessions . . . . . . . . . . . . . . . . . . . . .20

Corporate Participants . . . . . . . . . . . . . . . . . . . . . .24



  All workshops, sessions, and events are in the Grand Hyatt
  Denver or in the adjacent Hyatt Conference Center (HCC).
  Please remember to turn off your cell phones and pagers.




www.aacrao.org/tech06/
Meeting at a Glance
                            SUNDAY, JULY 23
    7:00 a.m. - 5:00 p.m.      Registration & Bookstore Open
                               Room: Grand Ballroom Foyer, 2nd Floor
    8:00 a.m. - 6:00 p.m.      Cyber Café Open
                               Room: Grand Ballroom, 2nd Floor
    10:00 a.m. - 5:00 p.m.     Exhibit Hall Open
                               Room: Grand Ballroom, 2nd Floor

7:30 a.m. - 8:00 a.m.          Continental Breakfast for
                               Preconference Workshop Participants
                               Room: Foyer outside Grand Ballroom, 2nd Floor

8:00 a.m. - 11:30 a.m.         Preconference Workshops
                               (additional fee required)

12:30 p.m. - 1:30 p.m.         Opening Plenary Presentation
                               Dick Hardt, Founder & CEO, Sxip Identity
                               Room: Imperial Ballroom, 2nd Floor

2:00 p.m. - 3:15 p.m.          Breakout Sessions
3:15 p.m. - 3:45 p.m.          Refreshment Break
                               Sponsored by National Transcript Center
                               Room: Grand Ballroom (Exhibit Hall) and
                               Foyer, 2nd Floor

3:45 p.m. - 5:00 p.m.          Breakout Sessions
5:30 p.m. - 7:00 p.m.          Reception
                               Room: Capitol Peak Ballroom, HCC*, 38th Floor


                            MONDAY, JULY 24
    7:00 a.m. - 5:00 p.m.      Registration & Bookstore Open
                               Room: Grand Ballroom Foyer, 2nd Floor
    7:00 a.m. - 6:00 p.m.      Exhibit Hall Open
                               Room: Grand Ballroom, 2nd Floor
    7:00 a.m. - 6:00 p.m.      Cyber Café Open
                               Room: Grand Ballroom, 2nd Floor

7:00 a.m. - 8:00 a.m.          Continental Breakfast
                               Room: Grand Ballroom (Exhibit Hall) and
                               Foyer, 2nd Floor


* Hyatt Conference Center



      2                                         2006 AACRAO Technology Conference
                 MONDAY, JULY 24 (CONTINUED)

8:00 a.m. - 9:15 a.m.        Breakout Sessions
9:15 a.m. - 9:45 a.m.        Refreshment Break
                             Room: Grand Ballroom (Exhibit Hall) and
                             Foyer, 2nd Floor

9:45 a.m. - 11:00 a.m.       Breakout Sessions
11:15 a.m. - 12:15 p.m.      Plenary Presentation
                             Richard Katz, Vice President, EDUCAUSE
                             Room: Imperial Ballroom, 2nd Floor

12:15 p.m. - 1:15 p.m.       Luncheon
                             Room: Imperial Ballroom, 2nd Floor

1:30 p.m. - 2:45 p.m.        Breakout Sessions
2:45 p.m. - 3:15 p.m.        Refreshment Break
                             Room: Grand Ballroom (Exhibit Hall) and
                             Foyer, 2nd Floor

3:15 p.m. - 4:30 p.m.        Breakout Sessions
4:30 p.m. - 5:00 p.m.        Refreshment Break
                             Room: Grand Ballroom (Exhibit Hall) and
                             Foyer, 2nd Floor

5:00 p.m. - 6:00 p.m.        Fireside Chats

                         TUESDAY, JULY 25
  7:00 a.m. - 12:00 p.m.     Registration & Bookstore Open
                             Room: Grand Ballroom Foyer, 2nd Floor
  7:00 a.m. - 1:00 p.m.      Cyber Café Open
                             Room: Grand Ballroom, 2nd Floor

7:30 a.m. - 8:00 a.m.        Continental Breakfast
                             Room: Imperial Ballroom, 2nd Floor

8:00 a.m. - 9:00 a.m.        Closing Plenary Presentation
                             Bradley Wheeler, CIO, Indiana University
                             Room: Imperial Ballroom, 2nd Floor

9:15 a.m. - 10:30 a.m.       Breakout Sessions
10:30 a.m. - 10:45 a.m.      Refreshment Break
                             Room: Grand Ballroom (Exhibit Hall) and
                             Foyer, 2nd Floor

10:45 a.m. - 12:00 p.m.      Breakout Sessions



www.aacrao.org/tech06/                                                  3
    FIRESIDE CHATS
    Take time to discuss how recent changes in technology and software affect
    your school, and share your own implementation issues with fellow users. Use
    this opportunity to network with colleagues who are implementing similar stu-
    dent information systems across the country. Hear experts from the AACRAO
    SPEEDE Committee discuss their work on the use of electronic standards.




    Sponsors
    AACRAO thanks the following sponsors for their generous
    support of the Technology Conference.
    Totebags                Badge Holders                     Refreshment Break




4                                               2006 AACRAO Technology Conference
Plenary Speakers
DICK HARDT
Opening Plenary
Sunday, July 23 • 12:30 p.m. - 1:30 p.m.
“Identity 2.0”
A pioneer in the Internet sector and open source software community, Dick Hardt
has been active in software development for nearly two decades. He is Founder
and CEO of Sxip Identity, which builds Identity 2.0 infrastructure and enables
Internet identities. Sxip provides on-demand identity management solutions for
the enterprise and user-centric solutions that securely automate the exchange of
identity data on the Web. Prior to Sxip, Hardt founded ActiveState in 1997.
Under his leadership as CEO, ActiveState became a leader in tools for open
source programming languages and anti-spam software, and was acquired by
U.K.-based software company, Sophos, in 2003.


RICHARD N. KATZ
Monday Plenary
Monday, July 24 • 11:15 a.m. - 12:15 p.m.
“Technologies that Rock, Possibilities that Shock, in
Institutions that Block!”
Richard N. Katz is Vice President of EDUCAUSE and Founding Director of ECAR, the
EDUCAUSE Center for Applied Research. For ECAR, he oversees the research
program and a network of alliances, partners, research fellows, contractors, and
faculty grantees. He is also responsible for developing and delivering much of the
association’s educational program through a variety of publications, international
conferences, workshops, seminars, and management institutes. Katz is also respon-
sible for member and corporate relations, research and development, and outreach.


BRADLEY C. WHEELER
Closing Plenary
Tuesday, July 25 • 8:00 a.m. - 9:00 a.m.
“Is it Time for an Open Source Student Services System?”
Dr. Bradley C. Wheeler is the Indiana University Chief Information Officer and Dean
of IT for IU-Bloomington. He serves in leadership roles for over $16M of shared
university investments in open source software and serves on the board of the
Sakai Foundation and chairs the Kuai Project Board. As an Associate Professor of
Information Systems at IU’s Kelley School of Business, he teaches MBA courses in
Executive Leadership of IT Strategy, and has taught e-business and e-learning
courses for corporate/academic audiences in 26 countries on six continents.
Wheeler is also leading a Mellon Foundation-funded evaluation of an open source
student services system.




www.aacrao.org/tech06/                                                           5
Workshops
Sunday, July 23 • 8:00 a.m. - 11:30 a.m.
Fee: $75 (conference registrants); $125 (workshop attendance only)

FUNDAMENTALS OF IMPLEMENTING AN ELECTRONIC DATA
EXCHANGE SYSTEM
Room: Mt. Columbia, 3rd Floor
Learn how to exchange electronic transcripts in the EDI or XML format developed
by the SPEEDE Committee and approved by ANSI ASC X12 or PESC. You will gain an
in-depth review of the process, discover what your options are at various steps,
and learn how your transcript data can be converted into the SPEEDE format. This
workshop provides a great foundation that will help you as you attend the regular
implementation sessions during the conference.
Presenters:
Barry Billing, Business Analyst, Ontario College Application Services
Monique Snowden, Director of Information Technology, Texas A&M University


RE-ENGINEERING
Room: Mt. Oxford, 3rd Floor
Learn how to get the most out of your human, financial, and time resources and
how to move things forward in your office. This workshop explores the basics of
Business Process Re-engineering, applies these principles to situations relevant to
registrars and admissions officers, and presents criteria for identifying opportuni-
ties for successful re-engineering.
Presenters:
Jerald Bracken, Software Engineer, Brigham Young University
Richard Skeel, Director of Academic Records, University of Oklahoma Norman Campus


XML TOOLS AND STRATEGIES FOR DATA EXCHANGE:
TRANSCRIPTS AND MORE
Room: Maroon Peak, 2nd Floor
This workshop will discuss the currently available technologies for exchanging
educational records electronically using eXtensible Markup Language (XML). The
focus will be on the postsecondary transcript and related electronic documents,
but will also cover current XML development for exchange of financial aid docu-
ments and federal SEVIS reporting for international students. Also discussed will
be the state of standards-setting within the community, in particular the work of
the Postsecondary Electronic Standards Council and the AACRAO SPEEDE
Committee. A few case studies and strategies will help you understand the compo-
nents for moving forward with XML development on your campus.
Presenters:
Bruce Marton, Associate Director of SIS, The University of Texas at Austin
Jordan Scharf, Senior Systems Analyst, The University of Texas at Austin




6                                               2006 AACRAO Technology Conference
Sessions
                            SUNDAY, JULY 23
   7:00 a.m. - 5:00 p.m.         Registration & Bookstore Open
                                 Room: Grand Ballroom Foyer, 2nd Floor
   8:00 a.m. - 6:00 p.m.         Cyber Café Open
                                 Room: Grand Ballroom, 2nd Floor
   10:00 a.m. - 5:00 p.m.        Exhibit Hall Open
                                 Room: Grand Ballroom, 2nd Floor
   7:30 a.m. - 8:00 a.m.         Continental Breakfast for
                                 Preconference Workshop
                                 Participants
                                 Room: Foyer outside Grand Ballroom,
                                 2nd Floor


   OPENING PLENARY PRESENTATION
   Dick Hardt, Founder & CEO, Sxip Identity
   Sunday, 12:30 p.m. - 1:30 p.m.
   Room: Imperial Ballroom, 2nd Floor

   “Identity 2.0”
   As more interactions move online and the boundary around an institution
   blurs into the global village, current identity management technologies are
   failing to operate at Internet scale. A new user-centric approach—Identity
   2.0—is needed. This fast-paced keynote will provoke discussion and raise
   more questions than answers on digital identity for all constituents in a
   truly Web-connected world.
   A pioneer in the Internet sector and open source software community, Dick
   Hardt has been active in software development for nearly two decades.
   Prior to founding Sxip Identity, Hardt founded ActiveState in 1997. Under
   his leadership as CEO, ActiveState became a leader in open source program-
   ming languages and anti-spam software and was acquired by UK-based soft-
   ware company, Sophos, in 2003.



BREAKOUT SESSIONS
Sunday, 2:00 p.m. - 3:15 p.m.

A Community Source Student Services System
Sunday, 2:00 p.m. - 3:15 p.m.
Room: Mt. Elbert, HCC, 2nd Floor
This presentation contributes to explorations of a Community Source Student
Services System. At UBC we have been actively involved in these efforts (through
presentations and seminars). Our insights are also based on our experiences

www.aacrao.org/tech06/                                                             7
completing an in-house J2EE SIS. The talk covers four aspects of a Community
Source System: Vision, Design, Architecture, and Implementation.
Presenters: Leo Fernig, Project Manager, University of British Columbia
            Richard Spencer, Senior IT Strategist, University of British Columbia

From SSN to Generated IDs: Lessons Learned
Sunday, 2:00 p.m. - 3:15 p.m.
Room: Mt. Sopris, Lobby Level
Privacy concerns and identity theft have been in the news for several years now.
St. Louis Community College leadership assigned all existing person records in our
ERP system a random-generated ID to replace using the social security number as
the unique identifier. Functional processes and lessons learned will be discussed.
Presenter:   Joan McCready, Student and Financial Aid Systems Leader,
             Saint Louis Community College

Go with the Flow: Document Management Workflow for a
Paperless Admissions Office
Sunday, 2:00 p.m. - 3:15 p.m.
Room: Grays Peak, HCC, 2nd Floor
This session will present Iowa State University’s implementation of a document
imaging and storage solution combined with workflow within its admissions office.
The presentation will underscore the benefits of concurrent implementation as
opposed to the standard imaging approach.
Presenter:   Kerri Stover, Associate Director of Admissions–Information Systems,
             Iowa State University

Power UP!! Blast Your Way to Enrollment Success by
Understanding the “Gamer” Generation
Sunday, 2:00 p.m. - 3:15 p.m.
Room: Mt. Evans, HCC, 2nd Floor
Until now, higher education has been unaware of a large cohort of prospective
students. “Gamers” are rapidly increasing in volume and are predicted to soon
outnumber the Millennials. Learn how to tune in to these highly-skilled prospects
and bring a new level of online recruiting strategies to your enrollment plans.
Presenters: Craig Westman, Associate Dean of Enrollment Services,
            Ferris State University
            Penny Bouman, Manager, Enrollment Communications and
            Publications, Ferris State University

SPEEDE Implementation Stories
Sunday, 2:00 p.m. - 3:15 p.m.
Room: Mt. Columbia, 3rd Floor
Hear from several states/provinces that have successfully implemented SPEEDE
formats for educational document exchange. This includes how they got started,
current status, and the trials and tribulations along the way. Hear how they got
their SPEEDE ‘turtles’ to move to production.
Presenters: Clare Smith-Larson, Systems Support Specialist, Iowa State University
            Linda Sather, IT Manager, Registrar’s Office, Oregon State University

8                                               2006 AACRAO Technology Conference
CORPORATE PRESENTATION
The Future of Student Services Will Be Decided
by Today’s First Graders
Sunday, 2:00 p.m. - 3:15 p.m.
Room: Mt. Oxford, 3rd Floor
Student services need to be fluid and be able to adapt to the ever-changing needs
of the next generation while still meeting your institution’s strategic enrollment
management goals. Possible? Yes, you probably have the technology now. Learn
more about how to offer the right student services for the next wave.
Presenter:   Graham Tracey, Product Manager, Enrollment Management & Student
             Services, Datatel, Inc.

Will the Real BI Solution Please Stand Up? A Model to
Evaluate How Well Different Business Intelligence Solutions
(BI) Will Meet the Specific Reporting and Analytics Needs of
Your Institution
Sunday, 2:00 p.m. - 3:15 p.m.
Room: Maroon Peak, 2nd Floor
The absence of a BI solution taxonomy that considers functionality specifically from a
higher education perspective has undermined the ability of many institutions to fully
realize the benefits of these solutions. This session will present a tool to help institu-
tions evaluate which BI solutions best meet their particular needs.
Presenter:   Nicole Engelbert, Analyst, Education Technology, Datamonitor


   Refreshment Break
   Sponsored by National Transcript Center
   3:15 p.m. - 3:45 p.m.
   Room: Grand Ballroom (Exhibit Hall) and Foyer, 2nd Floor


BREAKOUT SESSIONS
Sunday, 3:45 p.m. - 5:00 p.m.

A Real-time Registration Prerequisite Check
Sunday, 3:45 p.m. - 5:00 p.m.
Room: Mt. Evans, HCC, 2nd Floor
This session will describe the real-time prerequisite checking application devel-
oped at The University of Texas at Austin.
Presenter:   Mike Kirkendall, Assistant Registrar, Registration Supervision,
             The University of Texas at Austin




www.aacrao.org/tech06/                                                                   9
An Instructional Design Approach to Building an Interactive
Help System for PeopleSoft’s Student Administration System
Sunday, 3:45 p.m. - 5:00 p.m.
Room: Mt. Columbia, 3rd Floor
This session will discuss the instructional design process the University of
Connecticut went through to create a stand-alone Help System to assist self-
service users of the PeopleSoft Student Administration System. Users were encoun-
tering a high frequency of difficulty accessing, navigating, and performing tasks
within the system due to a lack of an intuitive user interface, a disconnect
between PeopleSoft’s and the UConn Community’s terminology, and a limited
amount of information available through the existing Help.
Presenter:   Catherine Healy, Instructional Developer, University of Connecticut

Curriculum Action Made Easy: Using Workflow to Approve
Course and Degree Program Changes
Sunday, 3:45 p.m. - 5:00 p.m.
Room: Mt. Sopris, Lobby Level
Winthrop University has developed an online curriculum approval system that
utilizes Web and SQL server technology. The system stores all the relevant informa-
tion on the courses and degree programs, tracks all changes in both, and
notifies—via email—the next appropriate person in the approval process. The
system has been in use since September 2005. This presentation will include the
process we used to develop the system, the training of faculty and staff on the
system, and a demo of the system and its capabilities.
Presenter:   Timothy Drueke, Registrar, Winthrop University

Step By Step: Implementing an
Electronic Transcript Exchange
Sunday, 3:45 p.m. - 5:00 p.m.
Room: Maroon Peak, 2nd Floor
Are you charged with implementing SPEEDE using EDI or XML at your institution? Are
you confused and intimidated by all the technical jargon? This session will help dispel
the confusion and give you a step-by-step approach for implementing EDI.
Presenter:   Linda Sather, IT Manager, Registrar’s Office, Oregon State University

Student Expectations and a Legacy System:
An Oxymoron or an Opportunity?
Sunday, 3:45 p.m. - 5:00 p.m.
Room: Mt. Elbert, HCC, 2nd Floor
As student expectations for electronic student services increase, in which ways are
universities with legacy systems meeting those needs? This session will explore
how Texas A&M University developed Web-based student services to create a
modern front-end interface to a legacy system. We will look at the work behind
the scenes to provide registration, grades, transcripts, degree audits, and more
from the mainframe to the Web to enhance the student’s university experience.
Presenter:   Terence Krolczyk, Lead Software Applications Developer,
             Computing Information Services, Texas A&M University


10                                                2006 AACRAO Technology Conference
CORPORATE PRESENTATION
The Global Course Database:
An XML Solution to the Information Bottleneck
Sunday, 3:45 p.m. - 5:00 p.m.
Room: Mt. Oxford, 3rd Floor
Despite the benefits of the electronic transcript, full-text course descriptions that are
necessary for articulation are often available in static formats only. The result is a
bottleneck in an otherwise completely electronic information exchange. We will report
on a course database pilot project prepared for Tulane University—how it dovetails
with existing technologies, and the potential for a national course database.
Presenter:          Anne Valentine, President, SmartCatalog

Web-Based Student Release and Parental Access
to Student Records
Sunday, 3:45 p.m. - 5:00 p.m.
Room: Grays Peak, HCC, 2nd Floor
In August 2005, the University of Southern California provided its students with the
capability to grant parents and guardians access to the student’s Web-based academic
records. Using a service called “OASIS for Guests,” students create accounts and PINs
for those who they wish to grant access to their records. This session will detail the
design and rollout, as well as discuss the level of success the facility has achieved,
including usage statistics as well as some challenges that still exist.
Presenter:          Robert Morley, Associate Registrar, University of Southern California


     Reception (Cash Bar)
     5:30 p.m. - 7:00 p.m.
     Room: Capitol Peak Ballroom, HCC*, 38th Floor
     Mix, Mingle, and Network! Meet and greet your colleagues at this rooftop
     aerie, which features panoramic views of Denver and the majestic Rockies.


                                    MONDAY, JULY 24
     7:00 a.m. - 5:00 p.m.               Registration & Bookstore Open
                                         Room: Grand Ballroom Foyer, 2nd Floor
     7:00 a.m. - 5:00 p.m.               Exhibit Hall Open
                                         Room: Grand Ballroom, 2nd Floor
     7:00 a.m. - 6:00 p.m.               Cyber Café Open
                                         Room: Grand Ballroom, 2nd Floor
     7:00 a.m. - 8:00 a.m.               Continental Breakfast
                                         Room: Grand Ballroom (Exhibit Hall) and
                                         Foyer, 2nd Floor
     12:15 p.m. - 1:15 p.m.              Luncheon
                                         Room: Imperial Ballroom, 2nd Floor

* Hyatt Conference Center

www.aacrao.org/tech06/                                                                  11
BREAKOUT SESSIONS
Monday, 8:00 a.m. - 9:15 a.m.

A Lightweight Approach to IT Project Management
Monday, 8:00 a.m. - 9:15 a.m.
Room: Mt. Columbia, 3rd Floor
The presenters will showcase a new project management methodology, with
specific examples and illustrations from a recently released Financial Aid System.
The new methodology is simple to use, effective, and lowers the overall cost of
designing and developing an Enterprise IT System. Effective use of new tools like
MindManager, Confluence, and JIRA will also be demonstrated.
Presenters: Rajiv Kaushik, Director of Administrative Applications,
            Florida State University
            Somnath Chatterjee, Coordinator of Computer Applications,
            Florida State University

Basics of XML for Data Standards
Monday, 8:00 a.m. - 9:15 a.m.
Room: Mt. Oxford, 3rd Floor
Are you trying to learn about XML and how it is structured? There is much mystery
and confusion over what XML is and what its impact will be. You need this primer
to prepare you for other sessions and discussions.
Presenter:   Monique Snowden, Director of Information Technology,
             Texas A&M University

Faculty Web Submission of Grades and Grade Changes
at the University of Northern Iowa
Monday, 8:00 a.m. - 9:15 a.m.
Room: Mt. Elbert, HCC, 2nd Floor
Building on an Oracle platform within a legacy system, the University of Northern
Iowa has implemented a Web application whereby faculty can submit grades
and/or subsequently make changes. The system was designed and built in-house
and successfully launched with grades for Fall 2005.
Presenters: Mary Westendorf, Senior Systems Analyst,
             University of Northern Iowa
             Patti Rust, Associate Registrar-Systems and Services,
             University of Northern Iowa
Facilitator: Philip Patton, University Registrar, University of Northern Iowa

Is Nothing Private Anymore?
Monday, 8:00 a.m. - 9:15 a.m.
Room: Mt. Evans, HCC, 2nd Floor
With implementation of complex technology, along with stretched resources, insti-
tutions struggle to be in compliance with current privacy and security laws, as
well as meet student expectations for protection. This session will discuss the
registrar’s role in developing effective strategies for a comprehensive institutional
response to privacy and security issues.
Presenter:   Nancy Krogh, Registrar, University of Idaho

12                                               2006 AACRAO Technology Conference
CORPORATE PRESENTATION
Nolij: Document And Image Management Solutions
Monday, 8:00 a.m. - 9:15 a.m.
Room: Grays Peak, HCC, 2nd Floor
Come see why after just several years, nearly 200 colleges and universities have
selected Nolij corporation’s imaging (Nolij Web) and data automation (Nolij
Transfer) solutions to improve their operations. All of Nolij’s software solutions are
designed and priced exclusively for higher education.
Presenter:   John Collins, Nolij Corporation

Serving Self-Directed Adult Learners at a Distance
Monday, 8:00 a.m. - 9:15 a.m.
Room: Maroon Peak, 2nd Floor
Meeting evolving student needs is challenging. For institutions who serve students
at a distance, the solutions must be as creative as the students are diverse. Learn
how Thomas Edison State College meets this challenge using both traditional tech-
niques and innovative technological solutions to grow effective relationships with
students. Share your solutions as well!
Presenter:   Susan Davenport, Vice Provost for Learner Services,
             Thomas Edison State College


   Refreshment Break
   9:15 a.m. - 9:45 a.m.
   Room: Grand Ballroom (Exhibit Hall) and Foyer, 2nd Floor


BREAKOUT SESSIONS
Monday, 9:45 a.m. - 11:00 a.m.

Centralizing Admissions and Registration Functions for
Distance Education Programs
Monday, 9:45 a.m. - 11:00 a.m.
Room: Mt. Columbia, 3rd Floor
In this session we will discuss how the University of Wyoming adapted current func-
tionality of the Banner Student Information System to track locations of students
taking courses via audio and video conferencing. This session will include information
regarding admission, registration, course management (including site management),
communication with students using a portal, and reporting.
Presenter:   Tammy Aagard, Associate Registrar, University of Wyoming

Costs and Cost Benefits of Exchanging Electronic Transcripts
Monday, 9:45 a.m. - 11:00 a.m.
Room: Maroon Peak, 2nd Floor
What does it cost to send/receive a paper transcript versus an electronic tran-
script? In dollars and cents? In human resources? This session highlights some
actual cost analyses of processing paper and electronic transcripts. Cost factors to
consider as well as approaches will be discussed.
Presenter:   Barry Billing, Business Analyst, Ontario College Application Services
www.aacrao.org/tech06/                                                             13
Electronic Workflow in an ERP Application Environment
Monday, 9:45 a.m. - 11:00 a.m.
Room: Mt. Sopris, Lobby Level
Can electronic workflow be used to enhance the delivery of service to faculty and
students and ease the burden on staff within the registrar’s office? Can a workflow
architecture be built external to an existing enterprise resource planning applica-
tion in a manner in which it can be effectively used, secured, and administered
and yet remain independent of the ERP maintenance cycle? Once built, can the
workflow processes be modified and enhanced by utilizing the information and
automated transaction of the ERP? In this session, hear how Indiana University
(IU) is wrestling with these issues as it implements workflow processes in the
student records arena.
Presenter:   Mark McConahay, Senior Associate Registrar,
             Indiana University – Bloomington

Technology Lagniappe: Innovations from the Cajun Prairie
Monday, 9:45 a.m. - 11:00 a.m.
Room: Mt. Elbert, HCC, 2nd Floor
Most universities are now using the Web and similar technologies to communicate
with their various constituent groups. However, simply moving traditional
processes to a new format does not guarantee success. Design, implementation,
presentation, and promotion are key to wide-spread adoption and ongoing use.
You must provide services that answer the shortcomings of your traditional appli-
cations and add real value to the user experience.
Presenters: Ron Ryder, Registrar and Assistant to the Vice Chancellor for Academic
            Affairs, Louisiana State University – Eunice
            Ron Wright, Director of Information Technology,
            Louisiana State University – Eunice

The Business of Identity Management
Monday, 9:45 a.m. - 11:00 a.m.
Room: Grays Peak, HCC, 2nd Floor
Identity management is often seen as a technological infrastructure that supports
portals or reduces logins required for central systems. However, emerging trends point
to opportunities to leverage it for bottom-line contributions to the institution.
Sponsored by the NMI-EDIT Consortium of Internet2 and EDUCAUSE, this session will
discuss why identity management should be part of your business strategy.
Presenters: Ann West, NMI-EDIT Outreach Coordinator, EDUCAUSE/Internet2,
            Michigan Technological University
            Karen Hanson, Assistant Registrar for Enrollment Services,
            University of Wisconsin - Madison

CORPORATE PRESENTATION
The Right Message. The Right People. The Right Time.
Monday, 9:45 a.m. - 11:00 a.m.
Room: Mt. Oxford, 3rd Floor
Your institution’s Web site can leave an immediate and lasting impact speaking
directly to prospective students, parents, and influencers. Learn how the industry’s
leading e-marketing software can empower your institution’s enrollment manage-

14                                               2006 AACRAO Technology Conference
ment staff to easily deliver an engaging, personalized Web site using industry best
practices for navigation, usability, and Web site design.
Presenters: Graham Tracey, Product Manager, Enrollment Management & Student
            Services, Datatel, Inc.
            Kevin Guyton, Sales Manager, Datatel, Inc.

Virtual Advising Folders: How to go Paperless...
or at Least Paper-Less!
Monday, 9:45 a.m. - 11:00 a.m.
Room: Mt. Evans, HCC, 2nd Floor
The Office of the Registrar and the University Undergraduate Division developed
Michigan State University’s first virtual advising system. Implemented in August
2005, the system has proven so successful that colleges are not only transforming
their student advising procedures, but their student advising centers as they do-
away with paper folders and file cabinets.
Presenter:   Kristin Schuette, Associate Registrar for Technology,
             Michigan State University


   PLENARY PRESENTATION
   Richard N. Katz, Vice President, EDUCAUSE
   Monday, 11:15 a.m. - 12:15 p.m.
   Room: Imperial Ballroom, 2nd Floor

   “Technologies that Rock, Possibilities that Shock, in
   Institutions that Block!”
   Technology has played an important role in the evolution of the academy.
   This session examines the historical relationship of technology and higher
   education, and identifies a set of technologies that have the potential to
   influence the academy deeply in the future.
   Richard N. Katz is Vice President of EDUCAUSE and Founding Director of the
   EDUCAUSE Center for Applied Research (ECAR). ECAR was established to
   produce high quality applied research to support senior decision-makers in
   higher education. Katz is also responsible for corporate relations within
   EDUCAUSE and guides the association’s priorities in the administrative
   information systems arena.



   Luncheon
   12:15 p.m. - 1:15 p.m.
   Room: Imperial Ballroom, 2nd Floor




www.aacrao.org/tech06/                                                          15
BREAKOUT SESSIONS
Monday, 1:30 p.m. - 2:45 p.m.

CORPORATE PRESENTATION
Effective Enrollment Management Is Within Your Reach
Monday, 1:30 p.m. - 2:45 p.m.
Room: Mt. Oxford, 3rd Floor
Achieving an effective enrollment management strategy is challenging. More than a
single technique, its a combination of planning, people, methodologies, and technology
that provide measurable value to the institution. Learn an effective approach
combining analysis, goal setting, metrics, process improvement, and technologies to
optimize enrollment, foster relationships, and enhance efficiencies.
Presenter:   Kevin Molloy, General Manager, SunGard Higher Education

FERPA Compliance: Technology Challenges and Opportunities
Monday, 1:30 p.m. - 2:45 p.m.
Room: Grays Peak, HCC, 2nd Floor
This session will discuss the technology challenges and opportunities associated
with FERPA compliance.
Presenter:   Robert Morley, Associate Registrar, University of Southern California

Meeting the Needs of Enrolled Students
Monday, 1:30 p.m. - 2:45 p.m.
Room: Mt. Elbert, HCC, 2nd Floor
This session will examine UNC Greensboro’s review of products to enhance services for
currently enrolled students. Through reviewing issues related to course demand and
selection, academic advising, and graduation, UNC Greensboro decided to be intentional
in looking for ways to implement subtle changes in course scheduling to maximize
benefits to course demand for specific groups of students. UNC Greensboro hopes to
boost retention and graduation rates while providing superior student service for those
who are currently enrolled.
Presenters: Ellen Robbins, Director of Academic Systems and Student Achievement,
            The University of North Carolina at Greensboro
            Laura Kelley, Enrollment Services Project Manager,
            The University of North Carolina at Greensboro

Navigating Academic Success with MAP: Using a Legacy
System and Web Technology to Deliver Student Information
Monday, 1:30 p.m. - 2:45 p.m.
Room: Mt. Columbia, 3rd Floor
Living with legacy systems creates challenges in meeting the ever-increasing
needs and expectations of the campus community regarding access to academic
information. To address this, UMBC developed MAP, a Web-based resource that
delivers advising and academic records information through our portal. This
session includes a demonstration and discussion of implementation, access
management, and user involvement.
Presenter:   Pamela McInnis, Assistant Director, System Development,
             The University of Maryland, Baltimore County
16                                                2006 AACRAO Technology Conference
New Tools for Managing in an IT Environment
Monday, 1:30 p.m. - 2:45 p.m.
Room: Mt. Evans, HCC, 2nd Floor
Managing in an IT environment presents many challenges, both technical and personal.
Employee satisfaction has become paramount for retention and succession planning.
Learn how we are using newly developed tools to assist with applications and people.
Presenter:   Earl Robbins, Director of University Computing, University of Florida

Technology-Enhanced College Access Initiatives
Monday, 1:30 p.m. - 2:45 p.m.
Room: Mt. Sopris, Lobby Level
North Carolina has developed and implemented strategies and plans for signifi-
cantly improving college access for students, with a particular focus on minority,
low-income, and first-generation students. The model North Carolina has developed
focuses heavily on technology with a Web portal providing a one-stop shop for
students to “plan, apply, and pay for college,” and electronic transcripts to facili-
tate the admission process.
Presenters: George Dixon, Senior Consultant, National College Access Partnership
            Joe Watts, Director, National College Access Partnership

The Complete XML Suite for SPEEDE Transcript Exchanges
Monday, 1:30 p.m. - 2:45 p.m.
Room: Maroon Peak, 2nd Floor
When the TS130 SPEEDE EDI Transcript format was developed, it was joined by an
Acknowledgement (TS131), Request (TS146), and Response (TS147). SPEEDE has
been busy with their XML counterparts.
Presenters: Clare Smith-Larson, Systems Support Specialist, Iowa State University
            John “Tom” Stewart, Retired Registrar, Miami-Dade Community College


   Refreshment Break
   2:45 p.m. - 3:15 p.m.
   Room: Grand Ballroom (Exhibit Hall) and Foyer, 2nd Floor


BREAKOUT SESSIONS
Monday, 3:15 p.m. - 4:30 p.m.

Automating the Commencement Clearing Process
Monday, 3:15 p.m. - 4:30 p.m.
Room: Grays Peak, HCC, 2nd Floor
This presentation will highlight improvements made from Babson College’s previous
manual commencement clearing process to a new online Automated Commencement
Clearing Process Application (ACCPA). This “home grown” application was created by
the IT department. The presentation will look at key benefits from both student and
administration/staff perspectives.
Presenter:   Steve Marchand, Associate Registrar, Babson College



www.aacrao.org/tech06/                                                                17
Curriculum Development: Moving from Data Entry
to Data Analysis
Monday, 3:15 p.m. - 4:30 p.m.
Room: Mt. Evans, HCC, 2nd Floor
Wesleyan University’s Curriculum Development project allows faculty and adminis-
trative assistants to enter course information in a staging ground, built using
PeopleTools. By interfacing with Wesleyan’s Electronic Portfolio, the academic
departments and programs have the ability to run reports to better analyze their
curriculum, and maximum flexibility in how they use the system. Checks were put
in place to ensure data integrity, and data elements that are not stored in native
PeopleSoft became accessible electronically.
Presenter:    Heather Alderfer, Assistant Registrar, Wesleyan University

Developing Change Agents within IT
Monday, 3:15 p.m. - 4:30 p.m.
Room: Maroon Peak, 2nd Floor
Whether we like it or not, Information Technology invariably represents change—
and those changes are not always welcome. What are the ingredients for successfully
orchestrating change? This session explores how IT staff can enhance their role as
agents of change and increase the impact of effective technology on campus.
Presenter:    Jenny Cobb, Senior Strategist – Learning Organizations,
              JT Cobb Consulting

CORPORATE PRESENTATION
Document Retention – Digital Conversion
Monday, 3:15 p.m. - 4:30 p.m.
Room: Mt. Oxford, 3rd Floor
This session provides an overview of the process for back file document retention
and digital conversion, or paper and microfilm documents.
Presenter:    Keith Wasnok, Western Regional Sales Executive, Data Impact

Interoperability: Better Service, Lower Costs Now
Monday, 3:15 p.m. - 4:30 p.m.
Room: Mt. Sopris, Lobby Level
In a series of collaborative projects, the Georgetown Interoperability Center is attempting
to reach a “critical mass” for IT practices and standards that will improve services and
reduce costs. This presentation describes projects for Shibboleth authentication and Web
services integration using standards from OASIS, PESC, JISC, DEST, and SURF.
Presenter:    James Farmer, Coordinator, Sun COE for Scholarly Information,
              Georgetown University

Transfer Plan-It
Monday, 3:15 p.m. - 4:30 p.m.
Room: Mt. Columbia, 3rd Floor
“Transfer Plan-It” is an online service designed to assist transfer students in deter-
mining which University of Northern Iowa (UNI) requirements they may have satisfied
based on the transfer work they have completed prior to attending UNI. During this


18                                                  2006 AACRAO Technology Conference
session we will be demonstrating “Transfer Plan-It” and explaining the behind-the-
scenes technology that makes this tool work.
Presenters: Chad Wittrock, Senior Programmer Analyst,
             University of Northern Iowa
             Joyce Morrow, Associate Director Enrollment Services,
             University of Northern Iowa
Facilitator: Philip Patton, University Registrar, University of Northern Iowa

UT Server and Other Transcript Delivery Tools
Monday, 3:15 p.m. - 4:30 p.m.
Room: Mt. Elbert, HCC, 2nd Floor
By July, the UT Server will have provided free delivery of about 10 million transac-
tions. Learn about it, encryption rules, and XML strategies. This session will also
provide an update on other tools used in receipt and response.
Presenters: David Stones, Registrar, Southwestern University
            Jordan Scharf, Senior Systems Analyst, The University of Texas at Austin

   Refreshment Break
   4:30 p.m. - 5:00 p.m.
   Room: Grand Ballroom (Exhibit Hall) and Foyer, 2nd Floor


FIRESIDE CHATS
Monday, 5:00 p.m. - 6:00 p.m.

Fireside: Users of Oracle/PeopleSoft Software
Monday, 5:00 p.m. - 6:00 p.m.
Room: Grays Peak, HCC, 2nd Floor
This is an informal Q&A session for users of Oracle/PeopleSoft software. It’s an
opportunity for users to share experiences, issues, and tips.
Presenter:   Jeffrey von Munkwitz-Smith, University Registrar,
             University of Connecticut

Fireside: Users of SunGard Higher Education Software
Monday, 5:00 p.m. - 6:00 p.m.
Room: Mt. Columbia, 3rd Floor
Informal Q&A for users of SunGard Higher Education software. It’s an opportunity
for users to share experiences, issues, and tips.
Presenter:   Linda Sather, IT Manager, Registrar’s Office, Oregon State University

Fireside: Users of Trusted Link Translation Software for
SPEEDE Data Conversion
Monday, 5:00 p.m. - 6:00 p.m.
Room: Maroon Peak, 2nd Floor
Trusted Link software is used for EDI data translation. This session offers an
informal Q&A and discussion with the experts.
Presenter:   Tuan Anh Do, Assistant Director Student Systems Support &
             Development, San Francisco State University
www.aacrao.org/tech06/                                                               19
Fireside: XML and Web Services
Monday, 5:00 p.m. - 6:00 p.m.
Room: Mt. Elbert, HCC, 2nd Floor
This fireside will be an open discussion of what is involved in using XML-based stan-
dards and Web services for the exchange of information. Experiences learned, progress
and nature of the standards process, questions, and issues will be discussed.
Presenter:    Jerald Bracken, Software Engineer, Brigham Young University

Fireside: XML Schema/Format for Application for Admission
Monday, 5:00 p.m. - 6:00 p.m.
Room: Mt. Evans, HCC, 2nd Floor
SPEEDE has been participating in the development of an XML schema to parallel
EDI transaction set TS189. This is a fireside discussion on developments to date.
Presenter:    Clare Smith-Larson, Systems Support Specialist, Iowa State University


                               TUESDAY, JULY 25
     7:00 a.m. - 12:00 p.m.           Registration & Bookstore Open
                                      Room: Grand Ballroom Foyer, 2nd Floor
     7:00 a.m. - 1:00 p.m.            Cyber Café Open
                                      Room: Grand Ballroom, 2nd Floor
     7:30 a.m. - 8:00 a.m.            Continental Breakfast
                                      Room: Imperial Ballroom, 2nd Floor



     CLOSING PLENARY PRESENTATION
     Bradley C. Wheeler, Chief Information Officer, Indiana University
     Tuesday, 8:00 a.m. - 9:00 a.m.
     Room: Imperial Ballroom, 2nd Floor

     “Is it Time for an Open Source Student Services System?”
     The Sakai Project, uPortal, and the Kuali Financial System are demon-
     strating robust models for our community to design, develop, and sustain
     software for higher education. These models allow institutions to reassert
     control of their software costs and functions, leverage the work of others,
     and blend well with a competitively priced market for commercial support
     services. Are we ready to develop a next generation Student Services
     System using the Community Source Model? The Andrew W. Mellon
     Foundation has funded a small planning grant to answer this question, and
     this session is an interactive discussion with the AACRAO community.
     Dr. Bradley C. Wheeler is the Indiana University Chief Information Officer
     and Dean of IT for IU-Bloomington. He serves in leadership roles for over
     $16M of shared university investments in open source software and serves
     on the board of the Sakai Foundation and chairs the Kuai Project Board.




20                                                  2006 AACRAO Technology Conference
BREAKOUT SESSIONS
Tuesday, 9:15 a.m. - 10:30 a.m.

Beyond Paperless at Indiana University – Purdue University
Indianapolis (IUPUI)
Tuesday, 9:15 a.m. - 10:30 a.m.
Room: Mt. Columbia, 3rd Floor
This session will discuss the system that IUPUI has implemented to provide “push-
of-a-button” access to student files. Additionally, the demonstration will show a
fully automated process for admissions, including automated status updating and
tracking of student files throughout the process.
Presenter:   Mona Loft, Associate Director of Admissions, Indiana University –
             Purdue University - Indianapolis

From Paper to the Web: The Online Common Scholarship
Application for UNI Undergraduates
Tuesday, 9:15 a.m. - 10:30 a.m.
Room: Maroon Peak, 2nd Floor
Two years ago, the University of Northern Iowa created the Online Common
Scholarship Application for UNI undergraduates. This new innovation condensed
approximately 90 paper scholarship applications into one online application. Each
year, using feedback from students, parents, high school guidance counselors,
staff, and faculty, continuous improvements and updates are implemented.
Presenters: Chad Wittrock, Senior Programmer Analyst, University of Northern Iowa
            Heather Soesbe, Assistant Director Financial Aid,
            University of Northern Iowa

Secured Electronic Transcripts in Production
Tuesday, 9:15 a.m. - 10:30 a.m.
Room: Grays Peak, HCC, 2nd Floor
Following a review of the state of transcript production from a registrar’s perspec-
tive, this session will consider how advancements in Internet-related technology
can enhance this traditional responsibility. In particular, we look at how 1.)
trusted FTP networks with outsourcers can speed transcript delivery and take much
of the logistics and communications out of the hands of office staff; 2.) using the
new XML standards for both transcript requests and the transcripts themselves
offers a further reduction in the labor of key-entry of orders and getting them into
the hands (data-files) of agencies and admissions clearinghouses; 3.) by using the
new technology for digitally signing and authenticating .pdf documents, electronic
transcripts can be securely distributed to any third-party individual.
Presenter:   Thomas Black, University Registrar, University of Chicago




www.aacrao.org/tech06/                                                           21
CORPORATE PRESENTATION
Student Life Cycle Management
Tuesday, 9:15 a.m. - 10:30 a.m.
Room: Mt. Sopris, Lobby Level
CRM is much more than student recruitment. In this session you will learn about
Oracle’s solutions for improving student service delivery, management service func-
tions, and building a lifetime relationship with your students.
Presenter: Joe Burkhart, Director, Higher Education, Oracle Corporation

Student Service: Integrating Vision, Structure,
and Technology
Tuesday, 9:15 a.m. - 10:30 a.m.
Room: Mt. Evans, HCC, 2nd Floor
To deliver excellent student service, universities must first identify their vision of
service provision. This session will illustrate how Monash University has articu-
lated a vision and harnessed organizational structures and technology to achieve a
level of service delivery expected by today’s students.
Presenter:   Gerard Toohey, Director of Student Administration, Monash University

XML Format for the High School Transcript:
Update on the PESC Schema
Tuesday, 9:15 a.m. - 10:30 a.m.
Room: Mt. Oxford, 3rd Floor
High schools and colleges shared the TS130 transaction for educational transcripts
in the EDI world. Working through PESC, SPEEDE built an XML schema for the post-
secondary transcript, and it was approved two years ago. Get an update on the
similar but different high school to college schema created by a PESC workgroup,
with active involvement by the AACRAO SPEEDE Committee.
Presenters: Bruce Marton, Associate Director, SIS,
            The University of Texas at Austin
            John “Tom” Stewart, Retired Registrar, Miami-Dade Community College

     Refreshment Break
     10:30 a.m. - 10:45 a.m.
     Room: Grand Ballroom (Exhibit Hall) and Foyer, 2nd Floor




22                                               2006 AACRAO Technology Conference
Breakout Sessions
Tuesday, 10:45 a.m. - 12:00 p.m.

Creating a Learning Environment for the Highly-Mobile,
Non-Traditional Student
Tuesday, 10:45 a.m. - 12:00 p.m.
Room: Mt. Oxford, 3rd Floor
American Public University System, a distance learning institution, developed an
ERP solution to improve and maximize the distance-learning environment, particu-
larly for those students who are highly mobile and working full-time—like military
service members. The presentation will show how educators can create a better
learning environment for the non-traditional student.
Presenter:   Peter Gibbons, Chief Operating Officer, American Public University System

The Far Side of IT: Lessons Learned
Tuesday, 10:45 a.m. - 12:00 p.m.
Room: Maroon Peak, 2nd Floor
This session will showcase the presenter’s experiences from many years managing the
SIS staff at a large public institution, then becoming an end-user at a small private
school. Some guiding principles and development strategies will be offered.
Presenter:   David Stones, Registrar, Southwestern University

XML-EDI Postsecondary SPEEDE Transcript Crosswalk
Tuesday, 10:45 a.m. - 12:00 p.m.
Room: Mt. Evans, HCC, 2nd Floor
The fifteen-year-old EDI format for transcripts has been joined by a two-year-old
XML schema for postsecondary transcripts. Both now have implementation guides,
and a crosswalk has been defined.
Presenters: Clare Smith-Larson, Systems Support Specialist, Iowa State University
            Richard Skeel, Director of Academic Records, University of Oklahoma
            Norman Campus




www.aacrao.org/tech06/                                                              23
Corporate Participants
AD ASTRA INFORMATION SYSTEMS
4739 Belleview, Suite 200
Kansas City, MO 64112
Phone: (816) 714-3100 • Toll-Free: (888) 343-1092
Fax: (816) 714-3101
E-mail: scollins@astraschedule.com • Web: www.astraschedule.com
Contact Person: Sarah Collins
Astra Schedule offers an integrated, campus-wide scheduling system that can be
configured to fit the unique needs of your institution. Our solutions account for the
variables, requests, concerns, and politics of higher education class and event sched-
uling. Astra Schedule coordinates rooms, resources, billing, notifications, timetables,
exams, curriculum, and faculty-to-section assignment, and assesses student-specific
demand analysis.

AVOW SYSTEMS
7979 East Tufts Avenue
Denver, CO 80237
Phone: (508) 353-8880
Fax: (303) 376-3310
E-mail: rhyman@avowsystems.com • Web: www.avowsystems.com
Contact Person: Ron Hyman
Authentic Document Delivery Service (+ADDS™) from Avow Systems, Inc. allows
higher education institutions to protect the integrity of electronic documents such as
transcripts, diplomas, grade reports, and other high-value or sensitive documents.
Based on Adobe’s LiveCycle products, +ADDS consists of five modular service compo-
nents that are designed to run independently or in combination, and are easily inte-
grated into institutions’ existing infrastructure. Available services include online
document ordering and tracking, document creation, document authentication,
document rights management, and document delivery.

CAMPUSDOCS
1022 Bethel Street, #200
Honolulu, HI 96813
Phone: (808) 441-2005
Fax: (808) 275-8605
E-mail: mkatano@hoike.net • Web: www.campusdocs.com
Contact Person: Michelle Katano
CampusDocs, an affordable, secure, Web-based document management solution, is
designed specifically to meet the issues and challenges faced by educational institu-
tions. With CampusDocs, numerous departments, offices, personnel, and students can
share, submit, process, and archive content seamlessly, without having to purchase
expensive software or licenses.




24                                                2006 AACRAO Technology Conference
CCM SOFTWARE SERVICES
4266 Christophe-Colomb Avenue
Montréal, Québec H2J 3G3
Canada
Phone: (514) 598-5347
E-mail: Pierre.guay@ccmsoftware.com • Web: www.ccmsoftware.com
Contact Person: Pierre Guay
CCM Software Services has specialized in the development of sophisticated informa-
tion management and scheduling systems for the higher education sector for over
fifteen years. With offices in Ireland, the UK, North America, and Southeast Asia, we
have over 2,500 satisfied users of our software throughout the world.

THE COLLEGE BOARD
45 Columbus Avenue
New York, NY 10023
Phone: (212) 713-8000
Fax: (212) 713-7700
E-mail: lbittings@collegeboard.org • Web: www.collegeboard.com
Contact Person: Lisa Bittings
The College Board’s mission is to connect students to college success and opportu-
nity. We are a not-for-profit membership organization committed to excellence and
equity in education.

COLLEGENET, INC.
805 SW Broadway, Suite 1600
Portland, OR 97205
Phone: (503) 973-5200
Fax: (503) 973-5252
E-mail: vanarsdel@collegenet.com • Web: www.corp.collegenet.com
Contact Person: James VanArsdel
CollegeNET develops Web-based systems that help your institution provide a better
student experience. From recruitment, to admissions, through scheduling to Web-
based graduation, a better experience translates to better retention. Visit us to see
our new, Web-based Faculty Evaluation system and the latest version of our graphical
X25 administrative benchmarking tool.

COMQUIP, INC.
24 Hagerty Boulevard, Suite 1
West Chester, PA 19382
Phone: (610) 918-9060 • Toll-Free: (877) 266-0847
Fax: (610) 918-9150
E-mail: info@comquip.com • Web: www.comquip.com
Contact Person: Charles W. Smith
ComQuip, Inc. develops and markets IQ.Session®, an integrated course and event
scheduling system for colleges and universities. We provide a direct two-way interface
with your administrative system for a flat fee of $3,200. ComQuip, a certified
Microsoft® Partner, has been in business since 1995 and offers premier support services.




www.aacrao.org/tech06/                                                               25
DATA IMPACT
5432 Bolsa Avenue, #A
Huntington Beach, CA 92649
Phone: (562) 335-4530
Fax: (714) 891-6334
E-mail: lwelz@dataimpact.com • Web: www.dataimpact.com
Contact Person: Lori Welz
Data Impact serves college and university clients nationwide. We are one of the
country’s premier providers of technology and services for data management, including
conversion of legacy and contemporary paper and microform documents to indexed,
computer-accessible formats available via the Web or an internal network.

DATATEL
4375 Fair Lakes Court
Fairfax, VA 22033
Phone: (703) 968-9000 • Toll-Free: (800) DATATEL
Fax: (703) 968-4573
E-mail: gjt@datatel.com • Web: www.datatel.com
Contact Person: Graham Tracey
Datatel, an employee-owned company, is a leading provider of fully integrated enter-
prise information management solutions for higher education. Headquartered in
Fairfax, VA, the company has more than 650 clients throughout North America. For
more than 25 years, Datatel has exclusively focused on meeting the business needs of
colleges and universities, helping institutions better serve their constituents.

DIGITAL ARCHITECTURE
P.O. Box 370531
Denver, CO 80237
Phone: (866) 328-9012 ext.113
Fax: (207) 221-1091
E-mail: pfredericksen@digarc.com • Web: www.digarc.com
Contact Person: Paula Fredericksen
Digital Architecture is a higher education solutions provider. The acalogTM ACMSTM is
the only academic catalog management system that produces (with the click of a
button) a fast, efficient, and searchable online catalog as well as a better way to
work with your academic content. Our clients save time and money, manage all
content in a single location with an audit trail, and easily publish in print, to a Web
site, to CD-ROM, and to other emerging media.

EDUCATION SYSTEMS
1111 Torrey Pines Road
La Jolla, CA 92037
Phone: (858) 454-9765
Fax: (858) 454-9766
E-mail: Kleiva@emaspro.com • Web: www.emaspro.com
Contact Person: Kent Kleiva
Education Systems Inc. provides institutions with tailored, solution-oriented enroll-
ment management tools, designed by a staff with experience in the higher education
enrollment industry. Our products facilitate active enrollment management and
immediate data analysis, efficient recruiting, class shaping, and increased yield via
personalization and effective outreach, while lowering overall recruitment costs.

26                                                2006 AACRAO Technology Conference
EVENT MANAGEMENT SYSTEMS
5613 DTC Parkway, Suite 1250
Greenwood Village, CO 80111
Phone: (800) 440-3994
Fax: (303) 796-7429
E-mail: sales@dea.com • Web: www.dea.com
Contact Person: Sean Mulvey
Event Management Systems (EMS) software, by Dean Evans & Associates, has three
levels to its product line satisfying every master calendar and complete campus
scheduling need. EMS is flexible, easy to use, and has earned the highest praise from
our 3,000+ customers. Visit the EMS booth for product demonstrations.

HERSHEY SYSTEMS, INC.
14111 Freeway Drive, Suite 100
Santa Fe Springs, CA 90670
Phone: (562) 483-6900
Fax: (562) 483-6909
E-mail: mike.floback@hershey.com • Web: www.hershey.com
Contact Person: Mike Floback
Hershey Systems, Inc. provides innovative software solutions to more than 200 higher
education institutions across the United States. Hershey’s software solutions for
higher education include Singularity Suite, DocBox XE, and MedPro. Singularity Suite
is a Web-based document management and process software product that enables our
clients to manage all critical business process and documents; the DocBox XE is an
“all in one” Internet appliance device created to allow the secure disbursement of
mission critical documents; MedPro is a practice management software solution devel-
oped specifically to meet the unique needs of student health centers.

HOBSONS
10200 Alliance Road, Suite 301
Cincinnati, OH 45242
Toll-Free: (800) 927-8439
Fax: (800) 891-8531
Web: www.emt.hobsons.com
Contact Person: Theresa Pacella
Hobsons provides enrollment management technologies that assist institutions in
maximizing admissions efficiency and building powerful relationships with prospects.
Key modules include a Web-based prospect management system and an online appli-
cation builder. Both of these solutions are able to integrate with current SIS data-
bases. Visit our booth to discover how Hobsons EMT can help you meet your
enrollment goals.




www.aacrao.org/tech06/                                                             27
IMAGENOW BY PERCEPTIVE
SOFTWARE, INC.
22701 West 68th Terrace
Shawnee, KS 66226
Phone: (800) 941-7460
Fax: (913) 422-3820
E-mail: info@imagenow.com • Web: www.imagenow.com
Contact Person: Karl Kiefer
PSI has helped more than 120 universities worldwide streamline admissions, registrar,
financial aid and other school and student administrative processes with ImageNow®
document imaging, management, and workflow solutions. ImageNow enhances your
existing business applications by providing integrated, single-click access to applica-
tions, transcripts, correspondence, and other key documents.

INFOSILEM, INC.
2685 Rue Rolland, Suite 302
Ste. Adele, Québec J8B 1C9
Canada
Phone: (450) 229-9557
Fax: (450) 229-5664
E-mail: olivier.m@infosilem.com • Web: www.infosilem.com
Contact: Olivier Melis
Since 1987, Infosilem has helped institutions to streamline course, exam, student,
and event scheduling on campus with its comprehensive and fully integrated software
solutions. Its solutions are designed to match faculty requirements, to help fulfill
student academic endeavors, and to efficiently manage campus facilities. Infosilem is
the timetabling solutions expert ready to offer state-of the-art solutions with proven
software implementation skills and personalized customer care.

INTELLIRESPONSE
675 Queen Street South, Suite 204
Kitchener, Ontario N2M 1A1
Canada
Phone: (519) 571-0010
Fax: (519) 585-0493
E-mail: gail.caswell@intelliresponse.com • Web: www.intelliresponse.com
Contact Person: Gail Caswell
IntelliResponse transforms the way people interact with your Web site! Users ask
questions in everyday language and receive the one right answer. Schools across
North America enhance customer service and improve productivity by drastically
reducing repetitive e-mails, and the rich reporting suite captures meaningful data to
respond proactively to customers needs.




28                                                2006 AACRAO Technology Conference
LEEPFROG TECHNOLOGIES
2105 ACT Circle                                              L   E   E   P   F   R   O    G

Iowa City, Iowa 52245
Phone: (319) 337-3877
Fax: (319) 337-6803
E-mail: lbrintle@leepfrog.com
Contact Person: Lee Brintle
Since 1995, Leepfrog Technologies has produced custom Internet tools and services
for colleges and universities, the U.S. Government, and some of the largest compa-
nies on earth. Leepfrog’s InstantRapport, a customized instant messenger, enables
help centers from these institutions reach out to people online while reducing
workload. Visit www.leepfrog.com/instantrapport for more information.

MATRIX IMAGING
2285 Franklin Road, Suite 222
Bloomfield Twp, MI 48302
Phone: (248) 239-0120
Fax: (248) 239-0129
E-mail: lluderman@matrix-imaging.com
Contact Person: Ron Wellman
With document management and workflow solutions implemented in higher education
institutions across the country, Matrix Imaging is uniquely suited to meet the needs
of a collegiate environment. Matrix Imaging focuses solely on document imaging and
related technologies, specializing in implementing workflow, document management,
and forms processing in enrollment services, and all other university areas.

MIAMI UNIVERSITY - DARS CENTER
Oxford, OH 45056
Phone: (513) 529-5647
Fax: (513) 529-1934
E-mail: Maxwelje@muohio.edu • Web: www.muohio.edu
Contact Person: Julie Maxwell
Miami University’s Degree Audit Reporting System (DARS) and Course Applicability
System (CAS) software are designed to fit the changing world of vendor-provided
client/server student systems and the Web. These tools allow fast, flexible, and
comprehensive decisions for both advisors and students.

NATIONAL STUDENT CLEARINGHOUSE
13454 Sunrise Valley Drive, Suite 300
Herndon, VA 20171
Phone: (703) 742-4225
Fax: (703) 742-4239
E-mail: tanner@nslc.org • Web: www.studentclearinghouse.org
Contact Person: Jeff Tanner
The National Student Clearinghouse, a non-profit association founded in 1993, main-
tains a comprehensive electronic registry of student records, including enrollment,
diploma, degree, and loan data. Through the regular accumulation and aggregation
of student records from 2800+ postsecondary educational institutions and of diploma
records from high schools into a centralized national registry, the Clearinghouse
provides a single, highly-automated point-of-contact for organizations requiring
timely, accurate student data for research and verification purposes.

www.aacrao.org/tech06/                                                                   29
NATIONAL TRANSCRIPT CENTER
1510 W. 34th Street, Suite 200
Austin, Texas 78703
Phone: (512) 458-8364
E-mail: mark.johnson@transcriptcenter.com
Contact Person: Mark D. Johnson
The National Transcript Center (NTC) is a secure national server that improves the
efficiency, reliability, cost, and security of academic transcript exchange. Partnering
with K-12 state education agencies and postsecondary institutions, NTC’s network
allows member institutions to communicate with NTC’s server using the open national
standard of its choice, such as PESC, XML, EDI, and SIF.

NOLIJ CORPORATION
100 Cummings Center, Suite 424-G
Beverly, MA 01915
Toll-Free: (888) 818-6654
Fax: (888) 995-6654
E-mail: david.bethune@nolij.com • Web: www.nolij.com
Contact Person: David Bethune
Nolij Corporation is the premier provider of 100% Web-based Enterprise Content
Management software for the higher education customer. Nolij’s products—Nolij Web
and Nolij Transfer—utilize a variety of embedded technologies including imaging,
workflow, content/document management, ICR, and data capture/upload while incor-
porating numerous higher education best practices.

OPTICAL IMAGE TECHNOLOGY
100 Oakwood Avenue, Suite 700
State College, PA 16803
Phone: (814) 238-0038
Fax: (814) 238-0011
E-mail: info@docfinity.com • Web: www.docfinity.com
Contact Person: Gina Rendina
Optical Image Technology, Inc. (OIT) and its DocFinity suite of document manage-
ment software products help education institutions become more efficient, cost effec-
tive, and productive. DocFinity’s unique features allow virtually any academic,
administrative, or student servicing area to automate their processes, share knowl-
edge, and better serve students, alumni, faculty, and staff.

ORACLE CORPORATION
500 Oracle Parkway
Redwood Shores, CA 94065
Phone: (650) 506-7000
Toll-Free: (800) ORACLE-1
E-mail: joe.burkhart@oracle.com • Web: www.oracle.com
Contact Person: Joe Burkhart
Oracle’s business is information—how to manage it, use it, share it, protect it. For
nearly three decades, Oracle, the world’s largest enterprise software company, has
provided the software and services that let organizations get the most up-to-date and
accurate information from their business systems.




30                                                2006 AACRAO Technology Conference
RUNNER TECHNOLOGIES
6001 Broken Sand Parkway, N.W., Suite 620
Boca Raton, FL 33487
Phone: (561) 395-9322
Fax: (561) 258-5901
E-mail: sales@runnertechnologies.com • Web: www.runnertechnologies.com
Contact Person: Kevin Runner
Runner Technologies specializes in address verification and online course evaluation
solutions. Our CLEAN_Address product integrates seamlessly with higher education
systems such as Banner and PeopleSoft to provide both real-time and batch address
verification. SurveyDIG is our online course evaluation system for replacing paper-
based evaluations.

SCRIP-SAFE® SECURITY PRODUCTS, INC.
136 Commerce Boulevard
Loveland, OH 45140
Phone: (513) 697-7789
Fax: (513) 697-7891
E-mail: draissle@scrip-safe.com • Web: www.scrip-safe.com
Contact Person: David Raissle
SCRIP-SAFE® is the leading manufacturer of secured academic records with over 1,700
customers. Over 500+ institutions use our Diplomas on Demand® desktop software to
improve ease and efficiency of printing diplomas in-house on decorated diploma
paper. Our newest product, eSCRIP-SAFE™, is a transcript exchange service that
enables secure, reliable, inexpensive and instantaneous delivery of PDF formatted
transcripts between secondary and postsecondary schools.

SMARTCATALOG
2 Union Street, Suite 204
Portland, ME 04101
Phone: (800) 770-8425
Fax: (207) 780-0129
E-mail: nvalent1@maine.rr.com • Web: www.academiccatalog.com
Contact Person: Anne Valentine
SmartCatalog provides software and services to help colleges produce catalogs online
and on paper. Software includes the SmartCatalog Management System—an inte-
grated database application that allows contributors to make updates and publish
across platforms. Services include editing, database design and implementation, tradi-
tional publishing, and consulting.

SNTIAL TECHNOLOGIES, INC.
6300 Kingery Highway, #416-324
Willowbrook, IL 60527
Phone: (630) 452-4735
Fax: (630) 929-8535
E-mail: sandeep.nain@sntialtech.com • Web: www.sntial.com
Contact Person: Sandeep Nain
SNtial Technologies, Inc. delivers Information Technology to higher education. SNtial’s
lean approach leverages expertise and RAD strategies to provide comprehensive or
component solutions in areas of interest to the academic sector including: XML
programming (transcripts), BI/Reporting, document management systems, digital asset
management, ERP/CRM reengineering, hosting, and academic portals.
www.aacrao.org/tech06/                                                              31
SUNGARD HIGHER EDUCATION
4 Country View Rd
Malvern, PA 19355
Toll-Free: (800) 223-7036
Fax: (610) 578-7988
E-mail: ndaddezi@sungardsct.com • Web: www.sungardhe.com
Contact Person: Nick D’Addezio
SunGard Higher Education provides software, professional services, and technology
management services to help colleges and universities build, unify, and manage their
digital campuses. Bringing together people, processes, and technology, SunGard
Higher Education helps more than 1,600 customers strengthen institutional perform-
ance through improved constituent services, increased accountability, and better
educational experiences.

TALISMA
411 108th Avenue N.E., Suite 900
Bellevue, WA 98004
Phone: (425) 688-3800 • Toll-Free: (800) 304-1775
Fax: (425) 688-3899
E-mail: edsales@talisma.com • Web: www.talisma.com/edu
Contact Person: Brad Carlstedt
Talisma is the leading provider of multi-channel CRM solutions for higher education that
enable recruiting, retention, and advancement organizations to build truly exceptional
constituent relationships. Talisma’s Multi-channel CRM for Higher Education is highly-
configurable by user role and is rapidly-deployable, enabling Talisma customers to
increase their team’s effectiveness while simultaneously reducing costs.

TETRAD SOLUTIONS, INC.
7236 Hwy 25
Columbiana, AL 35051-4802
Phone: (205) 669-1083
Fax: (586) 314-5234
E-mail: hstoddard@tetradsi.com • Web: www.tetradsi.com
Contact Person: Harriett Stoddard
Tetrad Solutions is a higher education technology services provider with a proven track
record of delivering on-time, on-budget, and on-target solutions to our clients. We offer
a comprehensive suite of technology and application services from business process
design and implementation to our latest offering: Operational Processing for UNIX.

XAP CORPORATION
3534 Hayden Avenue
Culver City, CA 90232
Phone: (310) 842-9800
Fax: (310) 842-9898
E-mail: sales@xap.com • Web: www.corp.xap.com
Contact Person: Judy Chappelear
Xap Corporation offers a complete and integrated online resource to plan, apply,
and pay for college. The Mentor system delivers a one-stop customized Web admis-
sion and recruitment solution that includes electronic transcript exchange, test
preparation, career and college planning, and online college applications to over
800 colleges and universities.

32                                                 2006 AACRAO Technology Conference
                  AACRAO
    Technology Conference
A P P LY I N G T E C H N O L O G Y I N S U P P O R T O F S T U D E N T S E R V I C E S




JULY 15-17, 2007 s HILTON MINNEAPOLIS s MINNEAPOLIS, MINNESOTA s WWW.A ACRAO.ORG
  Sponsors
  AACRAO thanks the following sponsors for their generous
  support of the Technology Conference.
  Totebags              Badge Holders                       Refreshment Break




Corporate Participants
AACRAO would like to thank the following Corporate Partners and
participants for their support at this year’s conference.

AD ASTRA INFORMATION SYSTEMS            INTELLIRESPONSE
AVOW SYSTEMS                            LEEPFROG TECHNOLOGIES
CAMPUSDOCS                              MATRIX IMAGING
CCM SOFTWARE SERVICES                   MIAMI UNIVERSITY - DARS CENTER
THE COLLEGE BOARD                       NATIONAL STUDENT
                                        CLEARINGHOUSE
COLLEGENET, INC.
                                        NOLIJ CORPORATION
COMQUIP, INC.
                                        OPTICAL IMAGE TECHNOLOGY
DATA IMPACT
                                        ORACLE CORPORATION
DIGITAL ARCHITECTURE
                                        RUNNER TECHNOLOGIES
EDUCATION SYSTEMS
                                        SCRIP-SAFE® SECURITY
EVENT MANAGEMENT SYSTEMS                PRODUCTS, INC.
HERSHEY SYSTEMS, INC.                   SMARTCATALOG
HOBSONS                                 SNTIAL TECHNOLOGIES, INC.
IMAGENOW BY PERCEPTIVE                  TALISMA
SOFTWARE, INC.
                                        TETRAD SOLUTIONS, INC.
INFOSILEM, INC.
                                        XAP CORPORATION




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