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					                   EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                                    Contractu CWU/Vertex                   Progress              Transfer Solution
                                                      al Y/N    Partnership
                                                                    Agreement
                                                                    Y/N

WORKING PRACTICES
Working 40 hours per week                             Y                                  Discussions will  Transfers as is
Hours                                                                                    continue formally
                                                                                         outside of TUPE
                                                                                         between
                                                                                         Manpower & CWU


Hours of    Shift patterns to cover 24/7              Y             Y                                       Transfer existing practices as is to
Work        Contractual term that 2 weeks notice is   Y             Y                                       Manpower and Shift Forum will
            provided                                                                                        continue

            Changes to Shifts are consulted via the
            Shift Forum of which CWU reps attend.


            Specific employees have individual        Legislation
            arrangements agreed under Flexible                                                              Vertex will supply specific
            Working Legislation                                                                             names/dates to Manpower and
                                                                                                            arrangements will continue as
                                                                                                            agreed with Vertex for duration of
                                                                                                            original agreement and review as
                                                                                                            per policy
                                                                                         No employees
            European Working Time Directive           Legislation                        have opted out .   Transfer as is
                                                                                         There is an
                                                                                         automated
                                                                                         ‘working hours’
VERTEX/Cable e Wireless Human Resources                             Page 1   Version 7                                 September 2004
                   EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                                   Contractu CWU/Vertex                Progress             Transfer Solution
                                                     al Y/N    Partnership
                                                               Agreement
                                                               Y/N

                                                                                     check in place with
                                                                                     manual checks
                                                                                     conducted once
                                                                                     per quarter by
                                                                                     Performance
                                                                                     Solutions.

            Bank Holidays- employees contractually   Y                               Process : Shifts are
            can be rostered in on a Bank holiday                                     created based on Transfers as is
                                                                                     requirement.
                                                                                     Volunteers
                                                                                     assigned to these
                                                                                     shifts. If more
                                                                                     volunteers than
                                                                                     shifts then
                                                                                     volunteers
                                                                                     randomly selected.
                                                                                     If there are less
                                                                                     volunteers than
                                                                                     shifts then CAs
                                                                                     who did not
                                                                                     volunteer and were
                                                                                     not assigned a shift
                                                                                     at the last bank
                                                                                     holiday are
                                                                                     assigned a shift –
                                                                                     this is done on a
                                                                                     random basis. If

VERTEX/Cable e Wireless Human Resources                         Page 2   Version 7                                September 2004
                   EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                                Contractu CWU/Vertex                 Progress                Transfer Solution
                                                  al Y/N    Partnership
                                                            Agreement
                                                            Y/N

                                                                                  there is still a
                                                                                  requirement then
                                                                                  CAs who did not
                                                                                  volunteer but were
                                                                                  assigned a shift at
                                                                                  the last bank
                                                                                  holiday are
                                                                                  assigned a shift –
                                                                                  again this is done
                                                                                  on a random basis.


PAYMENT PRACTICES
Pay Day     On or about the last working day of   Y         Y                     Manpower/Vertex       Pay date changes to 24th
            month                                                                 need to work          monthly. If necessary assistance
                                                                                  through how to        will be given to CAs to help them
                                                                                  make sure the OT      change DDs or make
                                                                                  etc is captured for   arrangements with their bank.
                                                                                  Oct pay date for      CAs should approach their line
                                                                                  Sept.                 manager.
                                                                                  CWU registered
                                                                                  their discomfort
                                                                                  and members
                                                                                  dissatisfaction
                                                                                  relating to
                                                                                  changing Direct
                                                                                  Debit dates and
                                                                                  personal
VERTEX/Cable e Wireless Human Resources                      Page 3   Version 7                                    September 2004
                   EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                                     Contractu CWU/Vertex                 Progress                Transfer Solution
                                                       al Y/N    Partnership
                                                                 Agreement
                                                                 Y/N

                                                                                       inconvenience.
                                                                                       CWU consulting
                                                                                       with members next
                                                                                       week and will
                                                                                       come back to
                                                                                       group.
                                                                                       Lynda formally
                                                                                       explained
                                                                                       Manpower position
                                                                                       and that all
                                                                                       Company paid on
                                                                                       this date/system.
Pay policy Annual review 1st July.                     Y         Y                                           Transfers as is

Give as  Payroll deductions via payroll.               N         N                     Vertex have           Transfers as is
You Earn No admin charge.                                                              supplied details to
Scheme                                                                                 Manpower
ALLOWANCES
Overtime Customer Advisors : Paid at 1.33 times        Y          Y                                          Transfers as is
         regular pay for anytime worked over 40
         hours in any 1 week beginning on
         Monday and ending on Sunday
         Bank holidays on voluntary basis, TOIL
         or paid at double time.

            Custom & practice that employees have
            been given choice to take TOIL or double
            time.
VERTEX/Cable e Wireless Human Resources                           Page 4   Version 7                                    September 2004
                   EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                           Contractu CWU/Vertex                Progress              Transfer Solution
                                             al Y/N    Partnership
                                                       Agreement
                                                       Y/N




Shift     Night shift between the hours of   Y         Y                     Payment is made    Transfers as is
Allowance 11pm – 6am have a 15% uplift for                                   for actual time
          the actual hours worked between                                    worked on shift.
          these bandings.




BANDING
Banding Pathways                             Y         Y                                        Transfers as is
System  CA1 – Probationary
        CA2 – 1 skill
        CA3 - 2 skills
        CA4 – Multi skilled

CORPORATE ‘FINANCIAL SCHEMES’/VARIABLE PAY/BONUS
Variable CA bonus is max 7.5%. 50% each for N    Y- Discussed and                               Transfers as is
Pay      achieving CHT and call quality. 10%     agreed at 2003/2004
         reduction for each day of absence.      Pay Review that any
         Achieve at least 97% SA and NR or nil   amendments would
         bonus. Nil bonus if AWOL within the     be dealt with as
         month.                                  separate consultation
                                                 to existing scheme.



VERTEX/Cable e Wireless Human Resources                 Page 5   Version 7                                 September 2004
                   EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                                       Contractu CWU/Vertex                Progress                 Transfer Solution
                                                         al Y/N    Partnership
                                                                   Agreement
                                                                   Y/N

Share/Sto   Share Buy                                    N                               Vertex agreed         Manpower have scheme to be
ck          SAYE - £10 - £125 per month savings.                                         solution:             able to buy shares in Manpower
Purchase    Up to max level of 10% of salary.                                                                  Inc- linked to LOS of 3 years for
Plans       Shares held for five years (avoid paying                                     Employees can         all staff. 1st August each year is
            NI and Tax)                                                                  choose one of the     qualifying date.
            The price of the shares will be at the                                       following options     15% market discount.
            price the shares are on the 17th day of
            the following month.                                                         1. Can exercise the
                                                                                         option to receive
            Share Save                                                                   cash or shares
            Save regular fixed amount for 3 or 5                                         immediately, or at
            years, £5 to £250 per month can be                                           any time within a
            saved. Savings earn interest through a                                       period of six
            tax free bonus paid at the end of the                                        months from the
            chosen period. Price of shares at end of                                     date the business
            savings period is fixed at the time to the                                   is transferred
            offer at a value 20% discount to the
            current then stock market price.                                             2. May choose to
                                                                                         close the
                                                                                         Scheme(s) and
                                                                                         withdraw the cash
                                                                                         balance of the
                                                                                         savings together
                                                                                         with any interest.
                                                                                         3. Can choose to
                                                                                         continue with
                                                                                         monthly
                                                                                         contributions for
VERTEX/Cable e Wireless Human Resources                             Page 6   Version 7                                    September 2004
                   EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                                 Contractu CWU/Vertex                 Progress                  Transfer Solution
                                                   al Y/N    Partnership
                                                             Agreement
                                                             Y/N

                                                                                   the full duration of
                                                                                   3 or 5 years in
                                                                                   order to receive full
                                                                                   bonus payable at
                                                                                   maturity.
                                                                                   Employees option
                                                                                   for this option will
                                                                                   not be eligible to
                                                                                   purchase ordinary
                                                                                   shares after 6
                                                                                   months from the
                                                                                   date the business
                                                                                   is transferred


RETIREMENT & PENSION
Retiremen Normal retirement age is 65.             Y                                                       Transfer as is. There is not a
t         (Retirement age omitted from contract)                                                           specific retirement age within
                                                                                                           Manpower. If an individual
                                                                                                           requests it, there may be an
                                                                                                           opportunity for them to work post
                                                                                                           contractual retirement age at
                                                                                                           Manpower’s discretion. Requests
                                                                                                           will be considered on an
                                                                                                           individual basis.




VERTEX/Cable e Wireless Human Resources                       Page 7   Version 7                                     September 2004
                   EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                                    Contractu CWU/Vertex              Progress          Transfer Solution
                                                      al Y/N    Partnership
                                                                   Agreement
                                                                   Y/N

                                                                                                   Do not transfer. Manpower and
Pension     Employees are eligible to join pension   N                                             CWU to have further discussions
Scheme      scheme after 6 months service. Minimum                                                 to review and discuss pensions
            employee contribution is 3%, can be                                                    provisions on the contract post
            increased to 5% and this will be matched                                               transfer
            by the company. Employees can also pay
            a higher percentage than 5% on AVCs
            but this would not be matched



Cash        Annual payment of 3% of basic salary      N although
Option      (less tax and NI) for all employees who   inferred                                     Transfers as is
            are not in pension scheme with 2 years    benefit
            or more service




TRANSFERRING OR EXITING
Notice   Employer to give 4 weeks notice. For      Y                                               Transfers as is
periods  employees with over five years service, 1
         week for every year up to a maximum of
         12 weeks.
VERTEX/Cable e Wireless Human Resources                            Page 8   Version 7                         September 2004
                    EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                                          Contractu CWU/Vertex                Progress             Transfer Solution
                                                            al Y/N    Partnership
                                                                      Agreement
                                                                      Y/N

            4 weeks notice by employee in all cases.

            Any monies owed to the company at the
            date of termination ie holiday payments,
            sickness absence, loans or salary
            advances, will be deducted from final
            salary. If there is insufficient funds in the
            final salary, the company will make
            arrangements with employee for an
            alternative method of repayment

Redundan 2 weeks for every year’s service, subject Y                                                          Transfers as is
cy /      to a minimum of 4 weeks. Discretionary
Severance Payment in Lieu of Notice.
HEALTH PROTECTION & INSURANCE POLICIES
Sickness Customer Advisors – Pilot 10 days full    Y                  Y                     To be discussed  Transfers as is
Benefit   pay and 10 days half pay in a rolling                                             formally between
          year.                                                                             Manpower & CWU
                                                                                            outside of TUPE
                                                                                            discussions
Death in    Twice annual salary plus an additional          Y                                                Transfers as is
Service     twice if in Pension Scheme.


Private   PPP Healthcare scheme – taxable                   Y                                                 Transfers as is
Health/Me benefit, must opt in. Eligible on
dical     completion of 2 years service.
Insurance
VERTEX/Cable e Wireless Human Resources                                Page 9   Version 7                                September 2004
                    EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                                    Contractu CWU/Vertex                     Progress               Transfer Solution
                                                      al Y/N    Partnership
                                                                  Agreement
                                                                  Y/N

Dental       None                                     N                                                        Manpower offer discounted cover
Plan                                                                                                           as part of BUPA cover .
Eye Tests   Eye voucher for yearly eye test. Voucher N                                    Manpower to          Transfer To Manpower
            for £55 if required for or incorporating                                      provide details of
            VDU use.                                                                      their cover
LEAVE
Annual       Holiday year runs from start date. 22    Y                                                        Transfer as is.
leave        days first year of employment. 25 days
Policy       for years 2-4. From 4+ years-27 days.
             8 bank holidays.

             Published on Company intranet at time.
             Custom and practice as per Company
             policy is that with Section
             Manager/discretionary management
             approval individuals can carry up to 5
             days forward to next holiday year.

           If public holiday occurs during Holiday
           period an additional holiday is granted.
Personal 5 days compassionate discretionary.        N                                                          Transfers as is
Leave     Policy for paternity.
          Extenuating Circumstances
          Policy/agreement in place with CWU
Maternity Up to 26 weeks SMP.                       Legislation                                                Transfers as is
Leave and 26 weeks to 1 year – 6 weeks at 90%
Returnees pay and 18 weeks at SMP.
Bonus     2 years+ -12 weeks at 100% salary and
VERTEX/Cable e Wireless Human Resources                           Page 10     Version 7                                   September 2004
                   EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                                    Contractu CWU/Vertex                      Progress          Transfer Solution
                                                      al Y/N    Partnership
                                                                    Agreement
                                                                    Y/N

            14 weeks at 90% salary         or   SMP
            (whichever is the lesser)

            More than 1 years service 26 weeks
            unpaid leave.

            If employee does not return to work
            then difference between company
            enhanced pay and statutory pay is
            reclaimed.
            Return to work and after 6 months
            difference between lower rate to salary
            is paid.

            (Implied contractual as this is now
            Company policy and published on Co.
            Intranet)

Adoption Maternity policy applies                     Legislation                                          Transfers as is
Leave
Paternity 5 days full pay and five days statutory     Legislation                                          Transfers as is
Leave
Dependen As per legislation.                          Legislation                                          Transfers as is
t/
Parental
Leave
RECOGNITION
Long      Discretionary                               N                                     Manpower to
VERTEX/Cable e Wireless Human Resources                             Page 11     Version 7                             September 2004
                   EXCELL TERMS AND CONDITIONS, BENEFITS AND HR POLICIES COMPARISON

SUBJECT     EXCELL                             Contractu CWU/Vertex                   Progress              Transfer Solution
                                               al Y/N    Partnership
                                                         Agreement
                                                         Y/N

Service                                                                          provide details
Awards
Other      Starship Enterprise                  N                                Requires further
Recognitio Vertex / C&W monthly awards                                           discussion
n/Awards
           All at Manager’s discretion
Sports & Discounted membership for David Lloyds N                                Manpower to          Discounted benefits package for
Social     health clubs/Livingwell                                               provide details of   employees.
Clubs                                                                            benefit schemes.
Education None applies.                         N
Assistance
OTHER
Flex       None                                 N




VERTEX/Cable e Wireless Human Resources                   Page 12    Version 7                                  September 2004

				
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