TABLE OF CONTENTS
Introduction ......................................................... 3
Opening Internet Explorer................................... 4
Viewing a Webpage............................................ 5
Using the Toolbars.............................................. 6
Customizing the Standard Toolbar ..................... 7
Favorites & Shortcuts ......................................... 9
Saving & Printing Web Pages........................... 12
Customizing Internet Explorer .......................... 15
Accepting Cookies ............................................ 16
Finding Help...................................................... 17
Anna’s Favorite Sites........................................ 20
Please Note: This manual has been designed for use in conjunction with Windows and Internet Explorer
workshops run by University Computing’s Client Service Center. Workshop documents, course list, and
calendar are available at www.neiu.edu/~trainme. Questions or suggestions regarding workshops may be
directed to: firstname.lastname@example.org.
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Instructor contact information:
Goals of the Workshop:
Participants should leave with an understanding of the use of Internet
Explorer for web browsing. They will be introduced to the help feature, which
they can use to learn more about the program. They will also learn how to
customize the program.
Rules of the workshop:
1. All questions are encouraged at any time (dumb questions are
2. The handout is a guide. If you need to work at your own pace or go off
on a tangent, please do.
3. This is your time. Let the instructor know what you need so s/he can do
her/his best to provide it.
4. No food or drink is allowed in the vicinity of the computers, for obvious
reasons. But do help yourself to the candy jar.
5. Please fill out the workshop evaluation as soon as the workshop is over,
and turn it in before you leave. We use this information to ensure that our
programs are meeting your needs.
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Opening Internet Explorer
There are (at least) two ways to open Internet Explorer:
1) Double-click on the Internet Explorer Icon on the desktop.
2) Go to Start, Programs, Internet Explorer. (Use this path if there is no Internet Explorer icon on the
Please note: Do not confuse Internet Explorer with Windows Explorer!
Internet Explorer is an Internet browser that comes with Windows operating systems (but is not a
part of the operating system).
Windows Explorer is a tool that makes it easier to find and organize files and folders on your
computer. Windows Explorer is a part of the Windows operating system.
There are several available versions of Internet Explorer. This handout was made on version 5.0. You can
download an updated version from the Internet if needed.
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Viewing a Webpage
The default homepage for Internet Explorer is the MSN homepage. This page is a hub from which you can
connect to information on many topics. This page, like all webpages, contains links. A link is a word, group
of words, image, or area of a page which, when clicked on, will bring you to a new webpage. Typically,
words that are underlined are coded as links. You can check for other links by moving the mouse pointer
over any image, text, or area of a page. If the mouse pointer (the white arrow) changes to a hand with one
finger pointing up, you have found a link. Click once to follow that link to a new page.
Some pages are divided into sections called frames. On a page containing frames, clicking on a link may
change one section of the page, while another section or sections remain the same – typically the site’s
header and logo, and the index of links often shown at the left side of a page.
In addition to clicking on a link, there are a number of methods for moving from one webpage to another:
• Type a URL (web address) into the Location box.
• Click on Favorites and choose a site.
• Choose a link on the Links Toolbar.
• Use the Go To command (View, Go To) to return to a page you have already viewed during the
• Use the down arrow in the address bar to choose a URL you have entered before.
• Use History (View, Explorer Bar, History) to choose from a list of all sites recently visited.
• Choose Tools, Show Related Links to open the Search pane and bring up a list of sites related to
the current page.
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Using the Toolbars
The Standard Buttons toolbar contains several icons that are common to browser applications.
Back: Use when you want to return to a previous page you have viewed this session.
Forward: If you have clicked Back and want to return again to the last link followed, click Forward.
Stop: The Stop icon is useful if you have clicked on a link but the new page is taking too long to load, or if
you have decided you don’t need to view the new page. Click Stop to discontinue loading the new page.
Refresh: Will check to make sure you are viewing the most recent version of the webpage.
Home: Will return you to the homepage from whatever page you are on.
Search: Will bring up a search page where you can enter a word or phrase to search the web for sites
on specific topics. (See “search engines” in the glossary for more information on Internet searching.)
Favorites: Opens a folder list on the left side of the browser window. Shows the list of Favorites and
Favorites folders. Click any folder to display the list of Favorites it holds. Click Add to add a Favorite. Click
Organize to open the Organize Favorites window, where you can create new folders and sort your
Favorites. Click the X to close this feature.
History: Opens a folder list on the left side of the browser window. Shows a list of all sites recently
visited. Click View to choose how the list is sorted. Click Search to search the list for a specific site. Click
the X to close this feature.
Print: Brings up the Print dialog box. See the section on Saving & Printing Web Pages for more
Please Note: Toolbars can be opened or closed at View, Toolbars. In the list that appears, those toolbars
that are currently open will show a check next to them. Click once to close. Those that are closed will be
unchecked. Click once to open.
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The Address Toolbar provides a text box where you can type URLs, and then click Go (or hit the
Enter key) to go to a new webpage. Use the down arrow on the right end of the text box to view addresses
you have typed previously.
The Links Toolbar, shown here to the right of the Standard toolbar, can be customized to provide
links to your most used websites. We will learn more about this feature in the section on Favorites below.
The Status bar at the bottom of the browser window provides information on the page-loading
process, the status of the browser and the URL for any link you move the mouse pointer over. If you are
waiting for a page to load, the status bar will indicate progress with a moving color bar.
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Customizing the Standard Toolbar
To add or remove icons from the Standard toolbar, right click on the toolbar and choose Customize. In the
Customize Toolbar window that appears, you will see a list of available toolbar buttons. Scroll through the
list to find an icon you would like to add to the toolbar, and select it, and then click the Add button. The icon
has been added to the end of the current toolbar buttons list. Select the button in the second list and use
the Move Up or Move Down buttons to place the icon where you want it in the list. (The icons at the top of
the list are displayed furthest to the left on the toolbar.)
To remove an icon from the toolbar, select it in the current toolbar buttons list and click remove.
Separators are lines that appear between groups of icons. You can add a separator just ad you add a new
icon. Select Separator in the first list, then click Add, and then position it using the up and down buttons.
The Reset button will restore the toolbar to its original settings.
In this window, you also have the choice to show text with the icons, and to change the icon size.
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Favorites & Shortcuts
Favorites are shortcuts to specific web pages. A number of Favorites are included in the original Explorer
setup. Click the Favorites menu to view the current Favorites list.
To add a new favorite site, go to a page you would like to view again, click Favorites, and then click Add to
Favorites. The Add Favorite window will appear. You can just click OK to add your new favorite, or you can
choose a folder to save the favorite in. If you have not yet set up a folder for this site, you can also add a
new folder in this window. Click the New Folder button, type the name of your new folder, and then click
OK. Now you can save your favorite in the new folder.
Note: If you don’t see the folder list in the Add Favorite window, click the Create in button to expand the
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To manage your favorites list and folders, choose Favorites, and then Organize Favorites. You will see a
new window with a list of all the favorites and their folders. Here, you can create new folders, move
favorites into folders by dragging and dropping them, rename favorites and folders, or delete favorites and
folders you don’t want by highlighting a name and then clicking Delete.
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Notice that the list of Favorites in the Links folder correspond to the buttons on the Links toolbar. Use the
Links folder to organize the sites you would like to appear on the Links toolbar. You can use this feature to
customize the Links toolbar with your own list of most frequently visited web sites.
In addition to favorites, Shortcuts are another way to quickly access web
sites. Shortcuts are icons, on the desktop or in any folder, that allow you
to directly open a program, folder, file, or web site. On Explorer, you can
easily create desktop shortcuts to web sites.
• Drag the Explorer icon from the address bar to the desktop to
make a link to the current page.
• Drag a link from a web page to the desktop to make a shortcut to
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Saving & Printing Web Pages
To copy a section of text from a page, select the text, then choose Edit, Copy. You will then be able to
paste that text into another type of document such as a word processing document or email message.
You can copy a link by right clicking on the link and choosing Copy Shortcut.
You can copy an image by right clicking on the image and choosing Save Image As.
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To save an entire web page, go to the File menu and choose Save As. The Save Web Page window comes
up. Navigate to the folder where you would like to store the web page. You can also change the name of
the file. Then click Save. You will now be able to view and read this page without being connected to the
Internet. You will not, however, be able to use any of the links on the page without reconnecting.
If you work at home and use dial-in access, you may want to learn to download web sites for working
offline. This saves connection time when you need to read lots of text in a site. When you save a site as a
Favorite, you have the option to make the site available offline. If you choose this option, and then click the
Customize button, you will get a “wizard,” which is a series of windows which walks you through the
customize setup. You can determine how many levels of links will be available offline; the more levels you
request, the more space will be used on your hard drive. You can also enter your name and password if the
site requires a login. When you click Finish, the site will be stored on your hard drive. You will then be able
to access the site while offline by opening Explorer and choosing the site from your Favorites menu.
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To print an entire web page, choose File, Print. You will see a dialog box that allows you to set some
parameters for printing. Remember that many web pages are longer than what you see in the browser
window. You may end up printing many more pages than you expected.
You can select a portion of a page, including text and images, and then go to File, Print. In that case, the
Selection option in the Print Range section will be available and you can print just that portion of the page
that you selected.
Please Note: Internet Explorer version 5.5 has a Print Preview feature, which allows you to see how a page
will look when printed.
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Customizing Internet Explorer
To set preferences for Internet Explorer, go to the Tools menu, and then choose Internet Options. Here you
can decide which page appears when you first open the browser. The setting above shows the NEIU
homepage opening first. If you have a favorite page you would like to have open first, you can enter that
page’s URL in the address box in the Home Page section. Another way to do this is to first go to your
favorite page, then choose Tools, Internet Options, and then click the Use Current button. This setting will
be saved so that Explorer always opens to your selected page.
In the Temporary Internet Files section, you can clear the folder that stores temporary Internet files. You
can also change the settings for the size of your Internet files storage and how often pages are checked for
In the History section, you can set the number of days pages are kept in the History folder. You can also
clear the pages on the History list.
Below the History section, there are buttons that allow you to set Color, Font, Language, and Accessibility
preferences for viewing pages.
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On the Internet, a Cookie is a small text file that is transmitted to your computer when you visit web sites.
Cookies hold information about your visit to a web site; only information you provide or choices you make
while visiting the site can be recorded. Some cookies are stored for future use and others are removed
automatically. Stored cookies ensure that next time you visit the site, it’s server will “remember” you and be
able to identify your preferences.
Settings for cookies are found by going to the Tools menu and choosing Internet Options, then the Security
tab, and then clicking on the Custom Level button. Scroll down until you see the heading Cookies. Here you
can enable or disable the acceptance of cookies by your computer, or you can choose to be prompted
whenever a server is trying to send you a cookie.
For more information on Cookies and related topics, go to:
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To learn more about this program, choose Help, then Contents and Index. The Microsoft Internet Explorer
Help window will appear. The windowpane on the left provides several options for finding information:
• Contents—set up like chapters in a book;
• Index—which displays information about a keyword;
• Search—which allows you to search by keyword or phrase.
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Most definitions found at www.whatis.com, a highly recommended website.
Browser: A browser is an application program that provides a way to look at and interact with all the
information on the World Wide Web.
Cookie: A cookie is information that a Web site puts on your hard disk so that it can remember something
about you at a later time. Typically, a cookie records your preferences when using a particular site. Using
the Web's Hypertext Transfer Protocol (HTTP), each request for a Web page is independent of all other
requests. For this reason, the Web page server has no memory of what pages it has sent to a user
previously or anything about your previous visits. A cookie is a mechanism that allows the server to store
its own information about a user on the user's own computer. You can view the cookies that have been
stored on your hard disk (although the content stored in each cookie may not make much sense to you).
The location of the cookies depends on the browser. Internet Explorer stores each cookie as a separate file
under a Windows subdirectory. Netscape stores all cookies in a single cookies.txt file.
Download: Downloading is the transmission of a file from one computer system to another, usually smaller
computer system. From the Internet user's point-of-view, to download a file is to request it from another
computer (or from a Web page on another computer) and to receive it.
Frames: In creating a Web site, frames is the use of multiple, independently controllable sections on a Web
presentation. When a user requests a Web page that uses frames, the address requested is actually that of
the "master" file that defines the frames; the result of the request is that multiple HTML files are returned,
one for each visual section. A typical use of frames is to have one frame containing a selection menu in one
frame and another frame that contains the space where the selected (linked to) files will appear.
HTML: HTML (Hypertext Markup Language) is the set of markup symbols or codes inserted in a file
intended for display on a World Wide Web browser page. The markup tells the Web browser how to display
a Web page's words and images for the user.
HTTP: The Hypertext Transfer Protocol (HTTP) is an application protocol, or set of rules, for exchanging
files (text, graphic images, sound, video, and other multimedia files) on the World Wide Web.
Links: Using hypertext, a link is a selectable connection from one word, picture, or information object to
another. In a multimedia environment such as the World Wide Web, such objects can include sound and
motion video sequences. The most common form of link is the highlighted word or picture that can be
selected by the user (with a mouse or in some other fashion), resulting in the immediate delivery and view
of another file.
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PDF (Printer Definition File): PDF (Portable Document Format) is a file format that has captured all the
elements of a printed document as an electronic image that you can view, navigate, print, or forward to
someone else. PDF files are created using Adobe Acrobat, Acrobat Capture, or similar products. To view
and use the files, you need the free Acrobat Reader, which you can easily download. Once you've
downloaded the Reader, it will start automatically whenever you want to look at a PDF file.
Plug-Ins: Plug-in applications are programs that can easily be installed and used as part of your Web
browser. A plug-in application is recognized automatically by the browser, and its function is integrated into
the main HTML file that is being presented. Among popular plug-ins to download are Adobe's Acrobat, a
document presentation and navigation program that lets you view documents just as they look in the print
medium, RealNetworks' streaming video player, and Macromedia's Shockwave for DIrector, an interactive
animation and sound player. There are now hundreds of possible plug-ins. Most users wait until they need
a particular plug-in before they download it.
Protocol: In information technology, a protocol (pronounced PROH-tuh-cahl) is the special set of rules that end
points in a telecommunication connection use when they communicate. Both end points must recognize
and observe the protocol for communication to be successful.
Search Engine: On the Internet, a search engine is a coordinated set of programs that includes:
• A spider (also called a "crawler" or a "bot") that goes to every page or representative pages on
every Web site that wants to be searchable and reads it, using hypertext links on each page to
discover and read a site's other pages
• A program that creates a huge index (sometimes called a "catalog") from the pages that have been
• A program that receives your search request, compares it to the entries in the index, and returns
results to you
• An alternative to using a search engine is to explore a structured directory of topics. Yahoo, which
also lets you use its search engine, is the most widely used directory on the Web. A number of
Web portal sites offer both the search engine and directory approaches to finding information
Tilde: A tilde (pronounced TILL-duh or TILL-day) looks like this: ~. It's a special typographic character
found on most keyboards. You can type a tilde by holding down the shift key and hitting the key to the right
of the number 1 in the top left corner of the keyboard.
URL (Uniform Resource Locator): A URL (pronounced YU-AHR-EHL) is the address of a file (resource)
accessible on the Internet.
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Anna’s Favorite Sites
Amazon.com (books and more): http://www.amazon.com/
Client Service Center: http://www.neiu.edu/~trainme
Ebay (auctions): http://pages.ebay.com/
Expedia (travel): http://www.expedia.com/daily/home/default.asp?rfrr=-1065
Google (search engine): http://www.google.com/
IIlinet (library): http://pac.ilcso.uiuc.edu/
Internet Movie Database (IMDB): http://www.imdb.com/
National Geographic Map Machine: http://plasma.nationalgeographic.com/mapmachine/
Peapod (groceries): http://www.peapod.com/
Search Engine Watch: http://searchenginewatch.com/
Topica (newsletters & discussion groups): http://www.topica.com/index.html
VideoETA (video releases): http://www.videoeta.com/
Webmonkey (web design): http://hotwired.lycos.com/webmonkey/
Whatis.com (technical definitions): http://whatis.techtarget.com/
Yahoo (email, search engine, maps & directions, groups, etc.): http://www.yahoo.com/
Satellite montage photo of earth at night: http://antwrp.gsfc.nasa.gov/apod/ap001127.html
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