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					   MOORPARK ACTIVE ADULT CENTER
                                799 MOORPARK AVENUE
                              MOORPARK, CALIFORNIA 93021




                                                                        January 2006



                                   HOSPICE GUIDE


         This guide is published by the Moorpark Active Adult Center, City of Moorpark.
The guide is designed to provide interested persons with information about hospice
facilities in Moorpark and the surrounding communities.
         This guide is a basic list of hospice facilities and does not imply endorsement.
The listings are not all-inclusive and are reported as accurately as possible for your use
and establishment of effective references. Failure to list a hospice facility implies no
criticism.
         A periodic update will be available. To inform us of corrections, additional
information or changes of address or telephone number please call 805-517-6261.


                                   City of Moorpark
                           Department of Community Services
                             Moorpark Active Adult Center
                                 799 Moorpark Avenue
                                 Moorpark, CA 93021

                                      805-517-6261

                                   www.ci.moorpark.ca.us
What is Hospice?

        Hospice care emphasizes the quality of life. For the dying person, this means
maintaining meaningful life as long as possible, remaining alert and comfortable at home
with family and loved ones, as free as possible from pain, discomfort and anxiety. The
emotional and psychological stresses surrounding the dying person and his family can be
as difficult to bear as the physical symptoms of the disease and may require additional
support from all Hospice team members.
        Hospice is a philosophy that affirms life. It recognizes dying as a part of life, and
neither hastens nor postpones death. Hospice promotes a caring environment so patients
and their families can attain the degree of preparation for death that is satisfactory to
them.
        Hospice is not limited to the patient, but includes the patient’s immediate family,
caregivers, and others supporting the patient. The family is included in developing a plan
of care and in caring for the patient according to their abilities.
        Hospice team members can participate as sympathetic listeners for the patient and
family, allowing them time to discuss their fears, disappointments, regrets and grief;
subjects they may hesitate to talk about among themselves for fear of losing their strength
and resolve to face the loss of their loved one courageously. One of the most difficult,
but important wishes of the dying person/family is to find the strength to discuss their
impending loss openly and honestly and settle unfinished business between all family
members.
        With hospice care, the patient and the patient’s family are important members of
the team; an integral part of the plan of care. The patient/family members can be trained
to participate in treatments and are encouraged to help with all aspects of patient care.
Families are encouraged to spend as much time together as possible.
        Hospice care can be provided in a hospice facility, or a hospice team can come to
the home or skilled nursing facility to provide services. The patient’s primary physician
is responsible for providing the initial referral for hospice services, but it should not be
assumed that the doctor will automatically suggest hospice services at the “right time”.
        Medicare does cover many services provided in a hospice setting, such as cost for
medications and durable medical equipment, and medical care provided by physicians,
nurses, therapists, home health aides and social workers. However, to receive Medicare
benefits, the patient must turn down further curative treatment for their underlying illness.
Once a patient qualifies to receive hospice services, the hospice provider conducts
periodic reviews of the person’s prognosis. Decisions to extend hospice service for a
longer time period than initially allotted are based on these reviews. Patients are free to
leave the hospice system at any time.
        Hospice care does not end with the death of the patient. The bereavement period
following the loss of a loved one is also of great importance. The Hospice program
continues to support the family for as long as necessary through their time of
bereavement.




                                             2
HOSPICE FACILITIES

Casablanca
158 Rockaway Road
Oakview, CA 93022
805-649-5143

Description: 24-hour residential care offering Alzheimer’s, dementia and hospice
programs. Transportation provided for visitors. “Home-like” environment in country
location. Rates: semi-private rooms from $2,000 per month; private rooms from $3,500
per month; respite care, $100 per 24-hour day. Open since 1989.


Moorpark Health Care Center
4762 Maureen Lane
Moorpark, CA 93021
805-517-1621
800-TLC-9887

Description: A 10-bed skilled nursing facility providing 24-hour care in a home setting.
This 5,000 square foot facility is a former private home and is located on a quiet
residential street in Moorpark with calm and peaceful surroundings. A life expectancy of
five years or less is appropriate for this setting which provides a high level of
professional staffing. Hospice care is a specialty as well as other acute health conditions.
Private and semi-private rooms offer each patient the highest level of comfort and
privacy. Licensed by the Department of Health Services.




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MEDICARE-CERTIFIED HOSPICE SERVICES AND FACILITIES

Assisted Home Hospice

North Ventura County:         805-677-7405
                              800-499-6664
Thousand Oaks:                805-371-9988
                              800-222-1002
Los Angeles County:           818-894-8117
                              888-801-9955

Description: Provide compassionate end of life care by embracing the whole person and
their family. Team approach to patient care:
    • Palliative care to all terminally ill people.
    • Attending physician responsible for the medical care.
    • Medical director and attending physician develop individual plan of care.
    • Social worker provides counseling and linkage to community services.
    • Chaplain provides spiritual care.
    • Registered nurse identifies needs for the management and comfort of
        patient/family.
    • Volunteers provide assistance with program administration and development.
    • Home health aide: assist patients with hygiene, feeding, light housekeeping etc.

Eligibility:
    • A person with a confirmed diagnosis of a terminal illness, and a limited life
        expectancy.
    • A person who has been informed of the diagnosis and understands that continuing
        therapy will be palliative rather than curative in nature.
    • A person living at home must have a full time caregiver when deemed necessary.

Available 24 hours, 7 days per week. Payment is made through Medicare and Medi-Cal;
private insurance plans or private pay.


Fillmore Convalescent Center, LLC
118 B Street
Fillmore, CA 93015
Phone 805-524-0083 Fax 805-524-7260

Description: 24-hour nursing care, 2 patios, and a picnic area available for private parties
of the residents and family members. A variety of activities provided, on-site beauty
parlor/barbershop, individualized menus according to the resident’s needs, respite care
and hospice. We accept Medi-Cal, Medicare, HMO’s private insurance’s and private
care. For more information contact us by phone, fax or email at
information@fillmoreconvalescentcenter.com.



                                             4
Livingston Memorial Visiting Nurse Association
80 Long Court, Ste. 1A
Thousand Oaks, CA 91360
805-495-9655

Description: Medicare-certified hospice care providing skilled nursing, counseling and
support services for terminally ill patients and their families; 24-hour answering service.
Offers full “team approach” for terminally ill patients with emphasis on in-home care.
Hours: Mon.-Fri., 8:00 am – 5:00 pm. On-call 24 hours, 7 days per week.


Silverado Hospice
5775 E. Los Angeles Avenue
Suite 208
Simi Valley, CA 93063
888-328-6636
805-577-8019 Fax

Description: Silverado Hospice provides
   • Medications for comfort and pain management
   • Medical equipment and supplies
   • Respite care (hospice will pay for place in a care center up to 5 days)
   • Bereavement services

Hospice services can be received at home or in an assisted living or skilled nursing
facility. Staff focuses on symptom management and providing the maximum comfort at
the end of life. Grief support and counseling is available for the whole family, including
bereavement.

Eligibility Criteria:
    • Prognosis of six months or less if the disease runs its normal course. Hospice
        continues after six months as long as they patient meets eligibility criteria
    • Consent of patient and responsible family that treatment will shift from curative to
        palliative care.
    • The attending and the hospice physician certify the prognosis.

Hospice care is fully covered by Medicare and Medicaid benefits. Most private insurance
and HMOs cover hospice. Silverado staff will verify insurance coverage and explain
available benefits.




                                             5
Tender Loving Care Home Hospice
5400 Atlantis Court
Moorpark, CA 93021
805-517-1620
800-TLC-9887

Description: Tender Loving Care (TLC) is state licensed, Medicare/Medi-Cal-certified
and JCAHO-accredited medical hospice service provider providing care in Ventura
County since 1994. The complete hospice program is provided by TLC including:
medical director/physician to supervise the plan of care, registered nurses to manage
patient’s case and make in home visits, home health aides to provide personal care, social
workers to assist with social services, spiritual counselors, and volunteers to provide
social interaction.

TLC is associated with Loving Heart Hospice Foundation, a non-profit agency that
provides financial aid in those circumstances where the patient is uninsured, underinsured
or has exhausted his/her personal resources.




                                            6
VOLUNTEER HOSPICE SERVICES

Camarillo Hospice
400 Rosewood Avenue
Suite 102
Camarillo, CA 93010-5933
805-389-6870

A community organization of professionals and trained volunteers who have been
touching lives and serving the Ventura County community since 1978. Together, they
form a team dedicated to assisting individuals and families facing a life-threatening
illness and/or dealing with grief.

All services are
    • Free of charge
    • Available to anyone with a life-threatening illness and/or his or her family,
        friends, caregiver, etc., regardless of age, sex, religion, ethnicity or economic
        status
    • Available without a physician’s referral
    • Available while the patient continues to pursue curative treatment

Camarillo Hospice personnel and volunteers are trained to help make the end of a
person’s life as meaningful and full of dignity and compassion as every moment leading
to it, and to support the extended family in understanding and accepting their loved one’s
transition.

All volunteer services are
    • Based on assessment of the patient and family needs by a professional staff
       member
    • Designed to provide emotional and practical support to the patient and family and
       friends during the illness and to the surviving family and friends during the time
       of bereavement
    • Completely confidential, offered with an open heart by listening uncritically as
       patients and family members talk about whatever emotions and/or thoughts they
       may have and include companionship, respite for the caregiver, education,
       errands, referrals to other appropriate resources and liaison services with
       physicians, home health agencies and hospital staff, as well as ongoing support
       groups and individual and family counseling for all ages. Oral History, Casserole,
       Music Therapy and Pet Therapy programs are also offered.

Camarillo Hospice staff and volunteers are available for presentations to community
groups to educate them on end-of-life issues and inform them of how Camarillo Hospice
helps those we serve.




                                              7
Help of Ojai, Inc.
111 W. Santa Ana St.
P.O. Box 621
Ojai, CA 93024
805-649-5122

Description: Hospice Caring Neighbors.
Help of Ojai provides supportive counseling for anyone on issues of loss and growth due
to aging, illness, death, accident, separation, or retirement, for example:
    • People with life-threatening illness – emotional support and practical assistance
       for them and their families.
    • Elderly or handicapped or chronically ill people – enabling them to live
       comfortably at home and to resist isolation or premature institutionalization.
    • Bereaved people – consolation and guidance through their grief work.
    • Home assessment of needs and referrals to other services that could ease the
       living situation.
    • Regular friendly visits and telephone calls to the homebound person.
    • Practical assistance to the frail – such as shopping, errands, transportation, and
       outing companionship.
    • Crisis companionship (24 hours) for patient or family member during a sudden
       hospital discharge, illness, accident, or death.
    • Respite care – staying with a sick person to relieve the family caregiver for a few
       hours.
    • Arrangements support – encouragement and moral support while families make
       financial, legal or funeral arrangements.
    • No charge for services.
    • DONATIONS ARE WELCOME.
    • Help of Ojai is funded by individual contributions.


Hospice of Santa Clara Valley
133 North Mill Street
(Methodist Church)
Santa Paula, CA 93061
805-525-1333

Description: A community-based hospice serving Santa Paula, Fillmore and Piru. Team
approach to caring for persons with terminal illness and their families, with emphasis on
in-home care. Includes patient education, volunteer placement, and bereavement follow-
up. Respite care for the caregiver. Medically equipped van for transportation to medical
appointments, equipment loan from crutches to lift chairs, etc. Supply of adult diapers
and nutritional supplements ….all free. Errand shopping. Patient and family support is
our main mission.




                                            8
Hospice of the Conejo
80 E. Hillcrest Drive, Ste. 204
Thousand Oaks, CA 91360
Phone 805-495-2145
Fax 805-495-3092
Hours: Monday - Friday, 9 a.m. – 4 p.m.

Description: A community of caring professionals and lay volunteers who form a team to
serve the terminally ill and their families. Provide respite care, emotional and social
support. Professionals on call 24 hours per day, 7 days per week.
    • No charge for services; all services are free.
    • Serve anyone with a life expectancy of twelve months or less, regardless of age,
        sex, color, religion or national origin. Patients may still be on aggressive
        treatment, i.e., chemo, radiation.
    • Physician referrals are not required.
    • Hospice volunteers are trained to help make the end of a person’s life meaningful
        and dignified.
    • Listen uncritically as patients talk about whatever emotions or thoughts they
        might have.
    • Trained to handle matters which arise when there is a terminal illness and death in
        the family.
    • Offers many services: pain control assistance; respite care for the caregiver;
        referrals to social agencies, attorneys, funeral homes, clergy, etc.; on-going
        bereavement education and support groups.
    • Present programs to various groups to inform them of how they can help.




                                           9
REFERRAL INFORMATION

The National Hospice Foundation
1700 Diagonal Road
Suite 625
Alexandria, VA 22314
703-516-4928
603-837-1233 Fax
www.hospiceinfo.org

Description: Hospice care is focused on helping families cope with what people fear
most about dying – being in pain, being alone, losing control, and being a burden to
others. For patients, hospice care offers emotional and spiritual support and state-of-the-
art medical care, tailored to the patient’s wish to remain pain-free and alert. To find a
hospice program near you, log onto the National Hospice Foundation’s website (listed
above). The National Hospice Foundation is a 501(c)(3) charitable organization.


California Registry
800-451-2273

Description: Free public service licensed by State of California, Department of Health
Services, will provide health care referral information about short- or long-term housing
in assisted living, retirement, and nursing homes – all levels of senior care. Information
and referral is state-wide. Call toll-free number for referrals.


Connections Referral Service
2658 Griffith Park Boulevard
Suite 224
Los Angeles, CA 90039
800-330-5993

Description: Free service licensed by the Department of Health Services to provide
information and referrals for retirement, assisted living, nursing and Alzheimer’s homes.
Each home is personally visited and evaluated in terms of atmosphere, quality and level
of care, staffing, experience of administrator and more. Ask for Jason or Kate.


Eldercare Connection
690-A Los Angeles Avenue, #341
Simi Valley, CA 93065
805-578-8811
Fax: 805-522-5907

Description: Referrals to services, information and respite care. Contact: Veronica
Spaulding.


                                             10
Elderlink
800-613-5772

Description: A free licensed referral service. Referrals to skilled nursing facilities, board
and care home and retirement communities. Licensed by the Department of Health
Services.


Retirement Living Referral Agency
800-813-7007

Description: Free community service helps locate appropriate living facility at no charge
to consumer. Goal is to match senior's geographic, financial, social and physical needs
with the highest quality facilities. Over 500 SSI and Medi-Cal facilities on file.
Personally visits, evaluates and rates every facility in Los Angeles, Orange, Riverside,
and parts of San Bernardino Counties. All levels of care, including Board and Care,
Assisted Living facilities, Retirement Communities, Skilled Nursing Center and
Alzheimer’s/Dementia homes. Service is available 7 days a week. Licensed by the State
of California Department of Health.




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