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					ANDIAMO!
Let’s go.




Bryan Cheung | Aesha Shah | Kelly Nash
J. Forlizzi | Basic Interaction Design 51-421
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  the purple bus gang
                  This group of outdoor enthusiasts met through their          • Early 30s to late 40s
                  outdoor adventures. Over time, they developed friendships    • Collected each other and developed relationships
                  based out of their love for the outdoors. They found             over the course of their adventures
                  themselves frequently needing multiple cars for their        • Not financially driven, though financially stable–
                  excursions. Eventually, they all invested some money to          these folks work to live
                  purchase a bus so they could carry all their gear and ride   • Adventurous, spontaneous, & love the outdoors
                  together. They painted it purple and thus, the Purple Bus    • Love active exploration of environment with set
                  Gang was born.                                                   community
                                                                               • Loyal and supportive to those in the group
                                                                               • “Live and let live” attitude
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  goals
                  To lead by example
                  Life


                  To cultivate meaningful relationships
                  To seek out new experiences in nature
                  To live life with less constraints
                  To be self-reliant, self-improving


                  To facilitate efficient interaction
                  Experience


                  To get things done
                  To have fun
                  To be functional


                  To quickly identify a problem
                  End


                  Stress-free coordination of an event
                  On the fly information
                  Only limited attention required
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  problem statement
                  The Purple Bus Gang is a diverse group of people bound
                  together by their passion for exploration and adventure.
                  Being such a large group, coordination and activity planning
                  can get tricky. Due to their busy lives, they need a quick and
                  easy way to discuss and coordinate activities “on the fly”.
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  solution
                  Our final solution entails an iPhone application, Andiamo!,
                  that allows discussion and coordination of events “on the fly”.


                  We allow users to create threads for discussions of possible
                  events, and also specify the group with whom they share
                  the event.
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  Using language processing, we seamlessly populate the
                  event summary page with information from the ongoing
                  discussion feed.


                  A vote can be created for the event summary page which
                  will send a persistent push notification to the members of
                  the group and instigate response.
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  User can RSVP via push notification (no need to
                  open the application).


                  Event automatically imports into user’s iCal on
                  iPhone.
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  persona & brainstorming
                  To start this process, we sat and generated several vague     After feeling well acquainted with our persona, we began
                  personas and talked about each persona’s potential need generating a list of potential needs for this group. What
                                                                               would necessitate a mobile application? And specifically
                                                                               with this group, what kind of mobile application would be
                  without discrimination.


                  After generating several persona and scenario pairs, we
                  picked the persona we felt most excited about developing,
                                                                               assistive and not invasive?


                  which was ultimately a group of friends that actually exist. We hit a couple dead ends prior to reaching our final
                                                                               solution…
                  We continued by generating as many characteristics
                  as possible about our persona, and based on these
                  characteristics, developed a set of goals.


                  We compiled as many images that we could find of our
                  persona to develop their story.
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  competitive product research
                                                                                 We took all the positive elements from these
                  • brevity, profile pictures and cute message bubble feature,   products and tried to make a consolidated product
                  (Twitter)


                  brings personality onto screen                                 that facilitated social interaction as well as event
                  • economy of steps
                  • language processing
                                                                                 planning.



                  • allows for social networking, more conversational, less
                  (Facebook)


                  static than email
                  • does not allow for event creation on an iPhone


                  • group invite feature
                  (Evite)


                  • desktop based and does not facilitate conversation


                  • conversation features but no a centralized location for
                  (Chat clients on the iPhone)


                  event details
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  flat tire...
                  • Old idea of concentrating on the mapping feature
                  • Realized that it is too much like a Garmin product
                  • Doesn’t keep with the energy and personality of


                  • Does not facilitate social interaction
                    our persona


                  • Too structured
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  detour
                  After abandoning our routing idea, we chose to take a
                  different approach to our problem.


                  Our initial problem definition was not specific enough
                  and did not allow us to really think about how a mobile
                  application could really serve this group’s needs.


                  In looking at our persona in more detail we discovered:
                  • The group could actually be comprised of some very
                    different individuals.
                  • Their only concrete bond could be (and in our world, was)
                    their love of the outdoors, and exploration.


                  We thought an application with a more social focus would:
                  • Facilitate their event planning
                  • Help them develop their personal relationships via a
                    proven vehicle of success: outdoor adventure.
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  wireframes
                  Creating a new event
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  wireframes
                  Contributing to discussion feed
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  wireframes
                  Create vote, vote & RSVP
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  application conventions
                  We have stuck with the basic iPhone conventions to avoid
                  confusion, and make our platform simple and easy to learn.


                  • On launch, app opens to the previously viewed state
                  • Always a button to take you to the home page
                  • Easy navigation between home, event and feed
                  • Feed view looks like an SMS chat string to facilitate
                    social conversation and bring life to planning an event,
                    which can sometimes be tedious and dry
                  • Push notifications to allow quick responses without
                    having to open the app
                  • Fun Element: Shake to select the driver, privilege to only
                    the creator, may motivate people to create of events–since
                    people often want to leave the planning to others.
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  current state
                  Simon, a member of the Purple Bus Gang, while waiting for his
                  coffee decides he’d like to go mountain biking this weekend.
                  He wants to use the bus and invite everyone along. He tries
                  to decide if it’s easier to call everyone or send out an email.
                  He’d like to send an email but he knows that Sherrie doesn’t
                  check her email very often, Simon often doesn’t ‘reply all’, and
                  Shawn always filters Simon’s emails into his spam folder... he
                  goes ahead and sends an email anyway, hoping for the best.
                  As the week goes on, it is getting more and more challenging
                  to keep track of who in the group wants to go and when they
                  can go. Some people have said they would rather hike than
                  bike. Simon really wants to mountain bike and thinks there
                  are enough others to warrant using the bus. He decides at this
                  point it’s easier to pick up the phone and call folks, so he
                  spends Thursday evening and Friday evening making calls to
                  coordinate what time they’ll leave, who is riding, and where
                  they’ll ride. This process has taken all week, and they still
                  need to agree on who will drive...
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  future state
                  Simon, a member of the Purple Bus Gang, while waiting for
                  his coffee decides to start a discussion on the possibility of
                  mountain biking over the weekend. He uses Andiamo on his
                  iPhone to quickly create a discussion thread with other
                  members in the Purple Bus Gang group. The members of
                  the Purple Bus Gang respond to his idea, suggesting dates,
                  locations, other possible activities. Kristie finally decides
                  that it is time to take a vote and decide on a destination and
                  date. She creates a vote and the members of the Purple Bus
                  Gang receive a persistent push notification allowing them
                  to quickly respond to vote. After 24 hours or when all votes
                  have been received, the system automatically generates a
                  message with the group’s top ranked preferences and sends
                  the Purple Bus Gang a persistent push notification with the
                  details of the event allowing them to RSVP without having
                  to open Andiamo. Kristie gets to use the shake feature to
                  select the driver for the event.
ANDIAMO!
Let’s go.




LAUNCH
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  lessons learned
                  • Brainstorm multiple ideas
                  • Select one idea and start prototyping with a narrow
                    focus—really consider how the persona drives need and
                    shows necessity
                  • Always keep checking if the application motives and
                    interaction are still consistent with the persona
                  • Make paper prototypes to check for flow of control
                  • Simplify, simplify, simplify
                  • Consistency, consistency, consistency
Introduce Persona | Problem Statement | Glimpse of Final Solution | Design Process | System Overview | Scenario | Final Solution | Lessons Learned




                  possible next steps
                  • Try to make our application more social and personalized,
                    include more “fun” features in our feed, or more features
                    like the shake for driver
                  • Incorporate more visual elements to create more cohesive
                    and unique feel to app
                  • Allow for web interaction as well to make accessible for
                    non-iPhone users
                  • Allow events to be imported from other social event
                    planning applications, like Facebook
                  • While selecting a date, if you already have something
                    scheduled at selected time, app will warn you of conflict
                  • Create the whole explorer series
                       • Andiamo! (coordinate app)
                       • Fix it (info on how to fix outdoor equipment and gear)
                       • Aid (in case you get lost or stranded)
                       • Document it (virtual documentation of the event’s
                         details/happenings)
ANDIAMO!
Let’s go.

				
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posted:8/14/2011
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