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					Q1.   What is the Cox & Kings ‘250 Couple Holidays to Finland Offer’?
A1.   Cox & Kings is conducting a „250 couple holidays to Finland offer wherein 250
      couples can win holidays to Finland.
      The Company has displayed through T.V Channels various descriptive facets of
      Finland. The participants can voluntarily participate in a general knowledge quiz
      based on the info - commercials displayed over a period of 3 weeks across various
      TV channels. If you want to know more about Finland, you can also log onto
      http://msn.coxandkings.com and www.coxandkings.com.

Q2.   How do I participate in the offer?
A2.   The participation in the SMS quiz is purely voluntary and is open to subscribers
      of Vodafone, Reliance, BPL, Idea and Tata. There is no participation fee, except
      for the applicable SMS at Rs.10 per SMS.
      You will have to send an sms „CNK to 57575‟ to start the quiz. You will receive a
      general knowledge question on Finland with multiple choice options. Upon
      choosing the right answers, this process will be repeated 2 more times. At the 4th
      instance you will have to sms CNK<Space> your name<space> your age< space>
      name of the TV channel where you saw the Finland advertisement most and your
      reason to go to Finland in 140 characters. Once you complete the slogan, you
      will receive an acknowledgement. We will along with the acknowledgement also
      send all the participants a promo code irrespective of whether you win or not,
      whereby you are entitled to a discount on a Cox and Kings holiday for a year.
      IMPORTANT: Only the winners will be sent another separate SMS within 12
      days informing them if they have won.

Q3.   Who is eligible for the Cox and Kings ‘250 Couple Holidays to Finland
      Offer’?
A3.   You should have completed 18 years of age to be eligible to participate in the 250
      couple holidays offer. You must be an Indian national and hold a valid passport at
      least six months prior to the departure date.

Q4.   What is the validity of this offer
A4.   This offer is valid for participation by SMS for three weeks from the date of
      launch. The holidays won by the participants can be redeemed for travel until 15th
      Dec‟09. The holidays are subject to availability and any black out dates.

Q5.   Is an infant or a child eligible for the offer?
A5.   No, infants and children under the age of 18 years are not eligible for this offer.

Q6.   What if I do not win?
A6.    FOR ALL PARTICIPANTS irrespective of whether you win, you are eligible for
      a 20% discount per person on an international tour to Finland ( selected land
      packages only) or a 10% discount per person on any Cox and Kings Duniya
      Dekho or Flexihol or Bharat Deko holiday (selected land packages only).
      Please note that the discount is on land packages only and not on other services
      such as airfares, visas, insurance, optional tour costs etc. This discount cannot be
      combined with any other discount/ promotions. The holidays will be subject to
      Cox and Kings Terms and Conditions.

      Cox and Kings will send you a Promo Code which you have to use to get your
      discount which will be valid for a year. This can be availed both online and
      offline.

Q7.   After participating as per above, how do I win a holiday to Finland?
A7.   Winners of the quiz would be chosen by Cox and Kings based on the correct
      responses to the questions and an interesting slogan.

Q8.   What do the 250 couple holidays in the offer consist of?
A8.   The Couple Holidays to Finland consist of 250 numbers of holiday packages (50
      Bumper and 200 Bonanza Holidays).

            These are divided into the Bumper „Lapland Deluxe Experience‟ holiday
             package that includes both airfare and land arrangements.
            The Bonanza „Lapland Experience‟ and „Helsinki Gateway‟ holiday
             packages include only land arrangements and no airfare.
            „Lapland Deluxe Experience‟ and „Lapland Experience‟ packages
             comprise of a visit to Rovaniemi.
            „Helsinki Gateway‟ comprises of a visit to Helsinki.

      The decision as to which holiday package „Lapland Experience‟ or „Helsinki
      Gateway” is given to the winner participant remains with Cox & Kings.

      1. BUMPER PACKAGES:
         There are 50 „Lapland Deluxe Experience‟ Couple Holiday packages:
         The holiday includes: Economy class return airfare, 4 / 5 star accommodation
         for 3 nights and 4 days package on a twin sharing basis with breakfast, city
         sightseeing, destination airport/ hotel/ airport transfers.

         The holiday excludes: Visas, overseas medical insurance, taxes and any meals
         except breakfast.

      2. BONANZA HOLIDAYS:
         There are in all 200 packages which may be either „Lapland Experience‟ or
         „Helsinki Gateway‟ couple holiday packages in Finland.
         The holiday includes: Three star accommodation for 3 nights and 4 days on a
         twin sharing basis with breakfast, city-sightseeing.

         The holiday excludes: Economy class return airfare, destination airport/ hotel/
         airport transfers, visas, overseas medical insurance,taxes, any meals except
         breakfast
      The break-up of all the 250 couple holidays over 3 weeks is as under:

       Week I           Week II                      Week III
       16 Bumper Couple 16 Bumper             Couple 18 Bumper           Couple
       Holidays          Holidays                    Holidays
       66 Bonanza Couple 66 Bonanza           Couple 68 Bonanza          Couple
       Holidays          Holidays                    Holidays

      Any unutilized holidays from week I & II will be considered as lapsed and cannot
      be rolled over to week II & III respectively.


Q9.   What is excluded from my free holiday?
A9.   The following items are not included in your free holiday
       1. Airport taxes, service tax, govt. sales tax and all other govt. taxes.
       2. Optional/ Add-On tours unless mentioned otherwise
       3. Cost of US$ 10,000 granted by the Reserve Bank of India under the Basic
           Travel Quota Scheme.
       4. Airfare unless otherwise specifically mentioned.
       5. Any taxes and any increase in the airfare/ taxes / routing charged by the
           airlines on air ticket ( presently calculated on 2 January 2009)
       6. Airline surcharge during high season levied by the operating airline used in
           the itinerary.
       7. Cost of extension of validity of the air ticket.
       8. Any increase in the rate of USD (presently calculated at USD 1= INR 49)
           leading to an increase in Tour Cost coming into effect prior to departure. The
           rate on the given day of payment will however apply.
       9. Any surcharges on the US$ component owing to High Season, Trade Fairs,
           Exhibitions, Conventions, Special Events, X-mas, New Year etc.
       10. Porterage at hotels, apartments, airports and seaports, tips, laundry, wines,
           mineral water, telephone charges, insurance and all items of personal nature,
           also food and drinks.
       11. Visas charges
       12. Overseas Mediclaim Insurance Charges.
       13. Passports charges and renewal of passports.
       14. Airport/ Hotel / Airport transfers unless otherwise specifically mentioned
       15. Meals unless specifically mentioned.
       16. Tips or any gratvities.
       17. Anything not specifically mentioned in „What Your Tour Price includes‟
           box.
Q10. Are there any other payments other than the above?
A10. Please keep in mind that all statutory taxes if any (direct or indirect, including
     local levies, TDS, registration fees, insurance) on the holiday shall be payable by
     the passenger(s) and Cox and Kings will not be responsible / liable for the same.

Q11.   How do I process my travel formalities?
A11.   For this offer, it is mandatory to do the visas, airticket (if applicable), airport and
       other applicable taxes, optional excursions and add ons/ extensions/ upgrades (if
       applicable) and basic travel quota and any other travel services through Cox &
       Kings. The charge of processing the above is not included in your tour cost.

Q12.   When do I make my full and final payments for any additional services that I
       may avail?
A12.   Your INR and Foreign currency if applicable must reach us within 45 days from
       the date of booking. This will be strictly enforced.

Q13. What if I do not pay the balance payments on time?
A13. If any additional payments like airticket (if applicable) airport taxes, visa, airport,
     hotel transfers/ add ons/ optionals etc are not received by the due date, the prize
     will be forfeited and there will be no benefit amount in lieu thereof. Also
     cancellation charges will apply for any additional services over and above what is
     included in your free holiday, as per the standard terms and conditions for Cox
     and Kings holidays.

Q14. When will the names of the free holiday winners announced?
A14. The winners of the offer will be announced every twelve days.
     The names of the winners will be featured on our website. For a participant who
     has been declared as a winner, a SMS would be then sent with a promo code on
     the mobile phone of the winner by Cox & Kings. The Company would intimate
     the participant if he has won by SMS and / or by registered post to the address
     provided by the winner. If we are unable to contact the participant due to the
     participant‟s mobile being switched off / not reachable / out of service or due to
     wrong addresses or the participant being out of town or any other reason, we
     shall not be responsible for making further efforts to contact the participant and
     the holiday would be forfeited.

       The names of the winner will remain on the website for 21 days. If the winner
       fails to contact the Company within 21 days of such communication, the holiday
       shall be forfeited.

Q15. What happens if my visa is rejected?
A15. In case you are not granted your visa, your free holiday stands forfeited as Cox &
     Kings has no control over the consulate or in the granting of a visa. You will not
     be entitled to any benefit amount or in lieu thereof. Please note that the granting
     of visas are not within Cox and Kings control and the consulate / embassy is
       entitled to ask for personal appearance, additional documents and grant or reject
       your application. Any incidental charges incurred by Cox & Kings for processing
       the visa will be debited from the booking amount for other services deposited
       with us. Also cancellation charges for any additional services will apply over and
       above what is included in your free holiday, as per the standard terms and
       conditions of Cox and Kings holidays.


Q16. Is this offer valid during Diwali / certain holidays / trade fairs or any other
     period?
A16. High season surcharge shall be applicable for all categories of tours as listed in
     the exclusions and in the Terms and Conditions. Also the date of travel is strictly
     subject to availability and any blackout dates.


Q17. If I win, how do I redeem my free holiday?
A17. Redemption Process of your „Free Couple holiday to Finland‟

All the winners would have to contact the Company within a period of 3 weeks to claim
their prizes failing which the prizes would be forfeited.

The winners in receipt of a Promotion code given by Cox and Kings can redeem their
„Free holiday to Finland‟ by any one of the following means

a. Online on www.coxandkings.com
b. Visiting a Cox and Kings Office / Branch
c. Visiting a Cox & Kings Franchisee

   A. REDEMPTION OF YOUR FREE HOLIDAY ONLINE ON
      www.coxandkings.com

   a. Click the link for your free couple holiday to Finland under the „250 couple
      holiday to Finland‟ campaign on our website.
   b. Enter the following :
      (1)      Your promotion code that Cox and Kings had sent you via sms
      (2)      Your mobile number which you used for the SMS quiz.
   c. Once the promotion code and mobile number is successfully validated, then you
      be taken to your free couple Finland holiday.
   d. Read about your holiday. Check the Inclusions, Exclusions, the How to Book
      rules, the Terms and Conditions and the User Agreement carefully before
      accepting them online.
   e. Choose the date from the options provided for your Finland Holiday. The holiday
      is subject to availability. If for any reason, the dates do not suit you and you
      cannot travel, then the holiday stands forfeited and there will be no benefit in lieu
      thereof.
   f. Complete the booking formalities online as follows:
           (i) Add other optional tours and / or extensions at a price if you wish over
                and above your „free‟ package.
           (ii) Add Visas which includes the visa cost and the service fees. It is
                mandatory to prefer your visa application through Cox and Kings.
                Please note this service is only a facilitation service and Cox and
                Kings does NOT guarantee a visa. The consulate/ embassy is entitled
                to ask you to provide additional documents or make a personal
                appearance. The consulate/ embassy have the right to reject your
                application.
           (iii) Add Overseas Medical Insurance. It is mandatory that you purchase
                an Overseas Medical Insurance Policy to cover the risk to life, limb
                and property whilst on tour from an insurance company identified and
                named by Cox and Kings. You must check the accuracy and
                correctness of the policies and in case of any errors report the same to
                the Insurance Company to rectify it as Cox and Kings will not be
                responsible for the same. The cost of overseas medical insurance shall
                include the insurance charges and the service charges of Cox and
                Kings. Please note that any claim would have to be referred directly to
                the insurance company and Cox and Kings is only a facilitator. You
                must ensure that you carry the insurance policy with you on the tour.

g. The revised price would be reflected on the billing page. Go ahead and complete
   your registration details and make the booking amount payment to complete the
   booking.
h. The required documentation will have to be sent within 10 days or as defined
   online to the address listed below as follows:

           Cox and Kings (India) Ltd
           „250 Holiday to Finland Offer‟
           3ab, Rushabh Chambers, Marol Makwana Road,
           Andheri (East), Mumbai 400 059

       a. Balance amount as a Cheque/ Demand draft in the name of “Cox and
          Kings (India) Ltd.‟
       b. Signed in original booking form by the traveler.
       c. Signed in original Terms and Conditions form by the traveler.
       d. Signed Photocopy of the first 2 pages and last 2 pages of your passport.
       e. Signed in original BTQ form by the traveler.
       f. Visa documents.


i. Post receipt of all documents – the Confirmation Voucher will be sent to you.
   This however will be subject to the visa being granted. If the visa is not granted,
   then the holiday will be forfeited. The visa costs and service fees will not be
   refunded in case of visa rejection. It will also be subject to your passport being
   valid to travel at least six months prior to the selected departure date. If you have
   paid for any extra services e.g. optional tours / airtickets etc over and above your
   free holiday, our cancellation policy will apply.
j. You will receive your service voucher for the holiday to Finland 5 days
   approximately before departure.
B. REDEMPTION OF YOUR FREE HOLIDAY AT OUR FRANCHISEE / CNK
BRANCH

a.   Visit the nearest, convenient branch / franchisee of Cox and Kings listed on the
     website.
b.   Meet the sales staff and introduce yourself as a winner of the „250 Couple
     holidays to Finland.
c.   Please present the promotion code that was sent by Cox & Kings via SMS and
     the mobile number from which you answered the quiz. The Sales Staff will
     validate the promotion code and the mobile number.
d.   On successful validation and confirmation, you will have to give your and
     companion‟s full name (as per passport), address, fax number, residence
     telephone and other details.
e.    You will have to check that your passports are valid for travel.

f.   Read about your holiday, check the Inclusions, Exclusions, the How to Book
     rules, the Terms and Conditions carefully before accepting them.
g.   Choose your date keeping in mind your visa documentation.

h.   Complete the booking formalities as follows:
     (i)   Add other optional tours / airtickets at a price if you wish over and above
           your „free‟ package.
     (ii)  Add Visas which includes the visa cost and the service fees. It is
           mandatory to prefer your visa application through Cox and Kings. Please
           note this service is only a facilitation service and Cox and Kings does
           NOT guarantee a visa. The Consulate/ Embassy is entitled to ask you to
           provide additional documents or make a personal appearance and may
           reject your application.
     (iii) Add Overseas Medical Insurance. It is mandatory that you purchase an
           Overseas Medical Insurance Policy to cover the risk to life, limb and
           property whilst on tour from an insurance company identified and named
           by Cox and Kings. You must check the accuracy and correctness of the
           policies and in case of any errors report the same to the Insurance
           Company to rectify it as Cox and Kings will not be responsible for the
           same. The cost of overseas medical insurance shall include the insurance
           charges and the service charges of Cox and Kings. Please note that any
           claim would have to be referred directly to the insurance company and
           Cox and Kings is only a facilitator. You must ensure that you carry the
           insurance policy with you on the tour.
i.      The payment will have to be done and all required documents must be handed
        over to the sales staff to complete the booking.
j.      You will have to handover the following:
                1.      Cheque / Demand draft in the name of „Cox and Kings (India)
                        Ltd.‟
                2.      Physically signed booking form by the traveler.
                3.      Physically signed Terms and Conditions form by the traveler
                4.      Signed Photocopy of the first 2 pages and last 2 pages of your
                        passport.
                5.      Physically signed BTQ form by the traveler.

                7.      Visa documentation.
                8.      PAN No. / Form 60 if the payment is in cash




Note: In case you do not have the relevant visa documents, please note that you would
       need to arrange the same within 10 days.

        IMPORTANT:
           If you are making cash payment above Rs. 20,000/- you would have to
            submit a copy of your PAN Card to us and an Income Tax declaration..

     k. On full payment and receipt of the documents - the Confirmation Voucher will be
        handed over to the client. If the visa is not granted, then the holiday will be
        forfeited. The visa costs and service fees will not be refunded in case of visa
        rejection. If you have paid for any extra services e.g. optional tours/ airticket etc
        over and above your free holiday, our cancellation policy will apply.

     l. You will receive your service vouchers for the holiday to Finland 5 days
        approximately before departure.
REDEMPTION OF A DISCOUNT THROUGH A PROMO CODE

FOR ALL PARTICIPANTS, IRRESPECTIVE OF WHETHER YOU WIN, you are
eligible for a 20% discount per person on an international tour to Finland (land
packages only ) or 10% discount per person on any Cox and Kings Duniya Dekho or
Flexihol or Bharat Deko holiday (land packages only ).

 Please note that discounts are on land packages only and not on other services such as
airfares, visas, insurance, optional tour costs etc. These packages are subject to Cox and
Kings Terms and Conditions.

Modes

        All Clients in receipt of this promo code for the can redeem the same in any one
        of the following means:

        a. Online on www.coxandkings.com
        b. Visiting a Cox and Kings Office / Branch
        c. Visiting a Cox & Kings Franchisee office


A.      Online on www.coxandkings.com

        a.     Click the redemption link for the product eligible to be purchased under
               the redemption offer (land packages only ).
        b.     Search for the product of your choice (land packages only )
        c.     Read about your holiday. Check the Inclusions, Exclusions, the How to
               Book rules, the Terms and Conditions and the User Agreement carefully
               before accepting them online.
        d.     Complete the booking formalities online as follows:
                       (i) Add other optional tours / pre tours / post tours / extension
                       tours.
                       (ii) Add Visas and Insurance which includes the costs and the
                            service fees. It is mandatory to prefer your visa application
                            through Cox and Kings. Please note this service is only a
                            facilitation service and Cox and Kings does NOT guarantee a
                            visa. The consulate/ embassy is entitled to ask you to provide
                            additional documents or make a personal appearance. The
                            consulate/ Embassy have right to reject your application.

                       (iii)Add Overseas Medical Insurance. It is mandatory that you
                            purchase an Overseas Medical Insurance Policy to cover the
                            risk to life, limb and property whilst on tour from an insurance
                    company identified and named by Cox and Kings. You must
                    check the accuracy and correctness of the policies and in case
                    of any errors report the same to the Insurance Company to
                    rectify it as Cox and Kings will not be responsible for the
                    same. The cost of overseas medical insurance shall include the
                    insurance charges and the service charges of Cox and Kings.
                    Please note that any claim would have to be referred directly to
                    the insurance company and Cox and Kings is only a facilitator.
                    You must ensure that you carry the insurance policy with you
                    on the tour.


e.      On the payment page - you will have to enter the following :
               (i) Your promotion code that Cox and Kings had sent you via sms.

f.      Upon successful validation of the promo code and the mobile number, the
        revised price would be reflected in the billing page. Go ahead complete
        all your registration details and make the booking payment amount to
        complete the booking.

g.      The required documentation will have to be sent to the address listed
        below as follows: Cox and Kings (India) Ltd, „250 Holiday to Finland
        Offer‟, 3ab, Rushabh Chambers, Marol Makwana Road, Andheri (East),
        Mumbai 400 059

               (i) Balance payment as a Cheque/ Demand draft in the name of
                     “Cox and Kings (India) Ltd.‟
               (ii) Signed in original booking form by the traveler.
               (iv) Signed in original Terms and Conditions form by the traveler.
               (v) Signed Photocopy of the first 2 pages and last 2 pages of your
                      passport.
               (vi) Signed in original BTQ form by the traveler. (Only for
                      international travel)
               (vii)
               (vi) Visa documents.

     h. On full payment and receipt of the documents - the Confirmation Voucher
        will be handed over to the client. If the visa is not granted, then the
        holiday will be forfeited. The visa costs and service fees will not be
        refunded in case of visa rejection. It will also be subject to your passport
        being valid travel at least six months prior to the selected departure date.
        If you have paid for any extra services e.g. optional tours/ airticket etc
        over and above your free holiday, our cancellation policy will apply.
              Note: In case you do not have the relevant visa documents, please note
                     that you would need to arrange the same within 10 days.

      i.      You will receive your service vouchers for the holiday to Finland 5 days
              approximately before departure.


B. Franchisee / CNK Branch

      a.      Visit the nearest or convenient branch / franchisee of Cox and Kings.
      b.      At the sales counter - please present promo code that was sent by Cox &
              Kings alongwith your mobile number through which the SMS was sent.
      c.      The Sales Staff will validate the promotion code at the time of booking.
      d.       Select the product of your choice (land packages only ).
      e.      Read about your holiday. Check the Inclusions, Exclusions, the How to
              Book rules, the Terms and Conditions and the User Agreement carefully
              before accepting them online.

      f.      Complete the booking formalities as follows:
      (i)     Add other optional tours, pre tours/ post tours / airlines at a price if you
              wish.
      (ii)    Add Visas and Insurance which includes the costs and the service fees. It
              is mandatory to prefer your visa application through Cox and Kings.
              Please note this service is only a facilitation service and Cox and Kings
              does NOT guarantee a visa. The consulate/ embassy is entitled to ask you
              to provide additional documents or make a personal . The Consulate /
              Embassy have the right to reject your application.
      (iii)   Add Overseas Medical Insurance. It is mandatory that you purchase an
              Overseas Medical Insurance Policy to cover the risk to life, limb and
              property whilst on tour from an insurance company identified and named
              by Cox and Kings. You must check the accuracy and correctness of the
              policies and in case of any errors report the same to the Insurance
              Company to rectify it as Cox and Kings will not be responsible for the
              same. The cost of overseas medical insurance shall include the insurance
              charges and the service charges of Cox and Kings. Please note that any
              claim would have to be referred directly to the insurance company and
              Cox and Kings is only a facilitator. You must ensure that you carry the
              insurance policy with you on the tour.


g.    The payment will have to be done and all required documents must be handed
      over to the sales staff to complete the booking.
h.    You will have to handover the following:
              1.      Cheque / Demand draft in the name of „Cox and Kings (India)
                      Ltd.‟
              2.      Physically signed booking form by the traveler.
              3.      Physically signed Terms and Conditions form by the traveler
              4.      Signed Photocopy of the first 2 pages and last 2 pages of your
                      passport.
              5.      Physically signed BTQ form by the traveler. (Only for
                      international travel)
              6.
              7.      Visa documentation.
              8.      PAN No. / Form 60 in cash the payments is in cash

Note: In case you do not have the relevant visa documents, please note that you would
       need to arrange the same within 10 days.

       IMPORTANT:
          If you are making cash payment above Rs. 20,000/- you would have to
           submit a copy of your PAN Card to us and an Income Tax declaration.

i.     On full payment and receipt of the documents - the Confirmation Voucher will be
       handed over to the client. If the visa is not granted, then the holiday will be
       forfeited and the cancellation policy will apply. Please note that the granting of
       visas are not within Cox and Kings control and the consulate/ embassy is entitled
       to ask for personal appearance, additional documents and grant or reject your
       application. It is also subject to your passport being valid to travel at least six
       months prior to the selected departure date.
j.     You will receive your service vouchers and other travel documents for the holiday
       to 5 days approximately before departure.

				
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