Complain Letter Non-operational product, not seeking refund On [Date purchased product] I purchased [product name]. After using it several times, I have noticed a [Description] problem with it that you should know about. At no point since I purchased [product name] have I been satisfied with it. Despite the short time it has been in my possession, it has caused me nothing but trouble, certainly more trouble than it is worth. I am hoping that this is not true of all your products and that perhaps the model I bought was somehow defective. I don’t know if you have received this information from other customers, but I think this matter is worth looking into. Please contact me regarding my [product name[, and I will be happy to give you any further information. Thank you. [Your Name] [Any identifying custo