Online Reservation Guideline

Document Sample
Online Reservation Guideline Powered By Docstoc
					            Choice Limousine Service LLC’S
          ONLINE RESERVATIONS GUIDE INDEX

 I. SECTION 1

      a. QOUTES AND QUICK RESERVATIONS
           i. QUOTES
          ii. QUICK RESERVATIONS

II. SECTION 2

      a. CREATING INDIVUDUAL ACCOUNTS

III. SECTION 3

      a. CREATING CORPORATE ACCOUNTS

IV. SECTION 4

      a. UNDERSTANDING HOW CORPORATE ACCOUNTS
         WORK
SECTION 1
QUOTES AND QUICK RESERVATIONS:
QUOTES:
   This feature allows you to request a quote from Choice Limousine Service LLC without
     entering a credit card

      Requesting a quote does not mean you have reserved a trip or vehicle, this simply
       means you have requested information about the price and are waiting for a reply from
       “Limousine Company”.

      After requesting a quote you will either receive an email with your quote information or a
       call from Choice Limousine Service LLC.

QUICK RESEVATIONS:

      A quick reservation allows you to request a trip (vehicle) without having to create an
       individual account for yourself.

      Keep in mind that by not creating an Individual or Corporate Account you will NOT have
       the luxury that comes with those.
            o Viewing all reservations that you have made with Choice Limousine Service LLC
            o Creating new reservations and only adding the reservation information instead of
               all contact and billing stats.
            o Viewing all invoices (open and closed) that has been issued from Choice
               Limousine Service LLC for your individual account and others in your Corporate
               account user list.
SECTION 2

CREATING AN INDIVIDUAL ACCOUNT:

Creating your own individual account is very simple. Steps Below:

      Click “Create A New Account”, this will bring you to New User Setup.

      Fill in all necessary information, keep in mind the more information you type the easier it
       will be to make future reservations.

      The most important part is your UserID and Password.
          a. Try to select something that will be easy to remember.
          b. After submitting your account you will receive and email with your userID but not
             your password. This is for your security, if at anytime you forget or loose your
             login credentials simply contact Choice Limousine Service LLC and we can help
             in recovering them.
          c. The subject line of the email will be “New Limousine Company User Account”

      If the account was created successfully you will see this on the screen
            o Your account has been successfully created. You may now log on.
                Upon logging in you may want to review your User Profile and Preferences.

      Click the log on and start making your reservations with Choice Limousine Service LLC
SECTION 3

CREATING CORPORATE ACCOUNTS:

Steps to creating a Corporate Account:

      The first step in creating a CA (Corporate Account) is creating an Individual Account.
          o Follow steps in OPTION 2

      Second is to log in with your own UserID and Password.
          o Once you have logged in the screen will look like this.


                 Welcome, James Jason: [my account] Corporate Accounts Reservations Help/FAQ Sign Out

            New Reservation           Reservations                 Invoices           Terms and Policies

                                         11/10/2005                 12/10/2005
                              From:                          To:




      Click on the “Corporate Accounts” link at the top.

      The next screen explains in depth about CA’s. Click on “Click Here” at the bottom.


      Next, fill in all necessary information, and click submit.
          o Keep in mind that after you submit you CA request it is up to Choice Limousine
                 Service LLC to approve the account for billing. You will receive and email as
                 soon as this has taken affect.

      If the account was created successfully you will see this:
                                 Corporate Account Successfully Created

                            The Corporate Account has been created.
        The Corporate Account ID will be emailed to you so you can forward it on to other
        users that may wish to subscribe to the group. They can do so by entering the value
                                      into their user profile.
                                  Return to Corporate Accounts

      You may click on “Return to Corporate Accounts” to view your account status. As soon as
       Choice Limousine Service LLC has approved the account for billing the status will read
       “Yes”
SECTION 4

UNDERSTANDING HOW CORPORATE ACCOUNTS WORK:

         Corporate Accounts have 2 different user roles associated with them.

               o    Administrator = This type of user can make reservations under their CA name
                    for themselves and/ or and user of the CA. This allows secretaries,
                    administrators, travel agencies to make reservations for multiple people not soul
                    themselves.

               o    User = This type can make a reservation under the CA for only themselves and
                    no one else. This allows CEO’s, CFO’s etc to make a reservation for themselves
                    but no one else.

         Determining which role fits you is completely up to your company.

         How do I become an Administrator?
             o The only way for you to become and administrator to an existing CA is to contact
                 Choice Limousine Service LLC and request a change. Again this is for your
                 account protection.

         How do I become a User?
             o Every CA is assigned a 5-8 digit code. The administrator of the CA will have this
                 information, if this is ever lost contact Choice Limousine Service LLC and we will
                 be able to assist you.
             o The easiest way to become a User to an existing CA is to learn your CA’s 5-8
                 digit code and create an Individual Account for yourself. While filling out all the
                 information in SECTION 2 you will see this:

Corporate Account Information
If you have been notified of an existing Corporate Account that you would like to subscribe to please enter the
corresponding Corporate Account ID.

Corporate Account ID


         Type your 5-8 digit code here and after clicking submit you will become a user of the
          Corporate Account.

				
DOCUMENT INFO
Shared By:
Categories:
Stats:
views:7
posted:8/14/2011
language:English
pages:5