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Business - A+ Computer Repair and Maintenance

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Business - A+ Computer Repair and Maintenance Powered By Docstoc
					                                        CHAMBERSBURG AREA SCHOOL DISTRICT
                                          COURSE OF PLANNED INSTRUCTION


SCHOOL CASHS                            DEPARTMENT BUSINESS          DATE 8-2001

COURSE TITLE     A+ Computer Repair and Maintenance      GRADE 10-12             COURSE LENGTH Year

LESSON FREQUENCY (PER WEEK) 5                  TIME 45 mi n              COURSE REVISED

COURSE CREDIT 1.                        COURSE REQUIRED No                   ELECTED Yes


I.        MAJOR COURSE OJBECTIVES AND STUDENT PERFORMANCE INDICATORS

UNIT 1: COURSE ORIENTATION & SAFETY
Science and technology standards

3.2.10 D Identify and apply the technological design process to solve problems
3.2.12 D Analyze and use the technological design process to solve problems

3.6.12 B Analyze knowledge of information technologies of processes encoding, transmitting, receiving, storing, retrieving
and decoding
3.6.10 B Apply knowledge of information technologies of processes encoding, transmitting, receiving, storing, retrieving
and decoding
3.6.12 C Analyze physical technologies of structural design, analysis and engineering, personnel relations, financial
affairs, structural production, marketing, research and design to real world problems

3.7.12 A Apply advanced tools, materials and techniques to answer complex questions

3.7.4 C Identify basic computer operations and concepts
3.7.7 C Explain and demonstrate basic computer operations and concepts
3.7.10 C Apply basic computer operations and concepts
3.7.12 C Evaluate computer operations and concepts as to their effectiveness to solve specific problems

3.7.4 D Use basic computer software
3.7.7 D Apply computer software to solve specific problems
3.7.10 D Utilize computer software to solve specific problems
3.7.12 D Evaluate the effectiveness of computer software to solve specific problems

3.7.4 E Identify basic computer communications systems
3.7.7 E Explain basic computer communications systems
3.7.10 E Apply basic computer communications systems
3.7.12 E Assess the effectiveness of computer communications systems

3.8.12 A Synthesize and evaluate the interactions and constraints of science and technology on society
3.8.12 C evaluate the consequences and impacts of scientific and technological solutions

Reading and Writing
1.1           Learning to Read Independently

1.1.11D         Identify, describe, evaluate & synthesize the essential ideas in text. Asses those reading strategies that
                were most effective in learning form a variety of texts
1.1.11E         Establish a reading vocabulary by identifying and correctly using new words acquired through the study of
                their relationships to other words. Use a dictionary or related reference
1.1.11F         Understand the meaning of and apply key vocabulary across the various subject areas
1.1.11H         Demonstrate fluency & comprehension in reading
                                       Read familiar materials aloud w/accuracy
                                       Self correct mistakes
                                       Demonstrate comprehension (1.1.11G)

                                                                                                                         1
1.2             Reading Critically in all Content Areas

1.2.11A Read & understand essential content of texts
1.4.11E Write a personal resume
1.4.11B Write informational pieces – analysis, evaluations
1.4.11D          Maintain written record of activities, course work, experience

1.5             Quality of Writing

1.5.11B         Gather, determine validity & reliability of, analyze & organize information
1.5.11E         Edit writing using conventions of language
                                         Spell all words correctly
                                         Use capital letters correctly
                                         Use punctuation correctly
 1.6            Speaking and Listening

 1.6.11A        Listen to others
                                         Ask clarifying questions
                                         Take notes
                                         Synthesize why info/ideas are relevant/irrelevant
 1.6.11D        Contribute to discussions
                                         Ask relevant Questions
                                         Respond to Ques.
                                         Listen to others
                                         Facilitate group participation
1.6.11E    Participate in group discussions and presentations

 1.8            Research

 1.8.11B        Locate info using appropriate sources & strategies
                                       Determine valid resources
                                       Use traditional/electronic search tools
 1.8.11C        Organize, summarize & present main ideas from the research.     – Take Notes

These standards apply to all of the following units

COMPETENCIES
1. Name the three greatest dangers in working with electronic equipment.
2. Prevent accidents by following safe work habits.
3. Respond properly in the event of electrical accident.
4. Identify potential risks to equipment when failing to use ESD procedures.
5. Be environmentally aware of the hazardous materials associated with computer systems, printers, and other
   peripheral equipment.

UNIT 1: INTRODUCTION TO COMPUTERS

COMPETENCIES
  1. Assemble the CES 975 Computer Trainer into a working computer.
  2. Use the CD-ROM Drive to access the ―How Computers Work‖ program in Windows 95.
  3. Understand the special turning-off procedure for Windows 95.

UNIT 2: THE KEYBOARD

COMPETENCIES
  1. Understand how the keyboard works.
  2. Understand how the keyboard communicates with the system unit.
  3. Locate and identify a common fault associated with the keyboard.




                                                                                                               2
UNIT 3: THE MONITOR

COMPETENCIES
  1. Understand how the monitor works.
  2. Understand how the computer system communicates with the monitor.
  3. Locate and identify a common fault associated with the monitor.

UNIT 4: THE POWER SUPPLY

COMPETENCIES
     1. Understand how a power supply works.
     2. Understand the various connectors and their functions.
     3. Locate and identify a common fault associated with the power supply.

UNIT 5: THE FLOPPY DISK DRIVE

COMPETENCIES
     1. Understand the component parts of a floppy disk drive.
     2. Understand how the floppy disk drive works.
     3. Locate and identify a common fault with the floppy disk drive.
     4. Locate and identify a common fault with the floppy drive control system.

UNIT 6: THE HARD DISK DRIVE

COMPETENCIES
     1. Understand the component parts of a hard disk drive.
     2. Understand how the hard disk drive works.
     3. Locate and identify a common fault in the hard disk drive.

UNIT 7: THE MOTHERBOARD

COMPETENCIES
     1. Identify the basic components of the motherboard.
     2. Locate the basic components on the motherboard.
     3. Describe the function of the basic components on the motherboard.

UNIT 8: THE CPU/BIOS/BUS

COMPETENCIES
     1. Identify the function of the CPU.
     2. Understand how the ROM BIOS works and why it is necessary.
     3. Identify and understand the various types of busses or connections associated with the computer system.
     4. Utilize a ROM Diagnostic Card to locate a fault on the motherboard.

UNIT 9: THE RAM MEMORY

COMPETENCIES
     1. Locate the system RAM Memory.
     2. Understand how RAM Memory functions.
     3. Utilize the ROM Diagnostic Card to locate a defective RAM Memory Module.

UNIT 10: THE VIDEO CARD

COMPETENCIES
     1. Understand how the video card works.
     2. Understand how the video card communicates with the computer system and the monitor.
     3. Locate and identify a common fault associated with the video card.




                                                                                                                  3
UNIT 11: THE MULTIMEDIA SYSTEM

COMPETENCIES
     1. Understand how a CD-ROM works.
     2. Understand how a CD-ROM differs from a floppy or hard disk drive.
     3. Understand how a sound card works.
     4. Understand how the system functions with the operating system.
     5. Locate and identify a common fault associated with the multimedia system.

UNIT 12: THE PRINTER

COMPETENCIES
     1. Understand the different types of printers.
     2. Understand how a printer works.
     3. Understand how the computer communicates with the printer.
     4. Locate and identify a common fault associated with the printer.

UNIT 13: THE NETWORK SYSTEMS

COMPETENCIES
     1. Understand the basic components of a network.
     2. Locate and identify a network interface card.
     3. Describe the difference between a client and a server computer.

UNIT 14: COMPUTER VIRUSES

COMPETENCIES
     1. Identify what a computer virus is.
     2. Identify the symptoms of viral infection.
     3. Identify how to immunize your system.
     4. How to remove an existing virus.

UNIT 15: SYSTEM COMPONENT – THE POWER SUPPLY

COMPETENCIES
     1. Understand how the power supply used in the IBM Personal Computer functions.
     2. Understand how the connectors are used and their function.
     3. Understand how the normal voltages are produced.
     4. Understand how to recognize a defective power supply.

UNIT 16: THE MOTHERBOARD ARCHITECTURE

COMPETENCIES
     1. Identify the various types of motherboards or mainboards that are currently in use.
     2. Identify the various form factors used in the main boards for the IBM PC and compatible computer systems.
     3. Identify the installed processor type.
     4. Identify the various BIOS Configurations and Operation.

UNIT 17: BUS SLOTS AND I/O CARDS

COMPETENCIES
     1. Have a fundamental understanding of what the input and output bus for a personal computer does.
     2. Know how the input and output bus is arranged.
     3. Understand the primary functions of the input and output bus.
     4. Understand the type of connectors used and the various standards associated with the type of expansion
        busses in the personal computer.




                                                                                                                    4
UNIT 18: SYSTEM RESOURCES

COMPETENCIES
     1. Understand what system resources are all about.
     2. Know how resources are used by the system.
     3. Know which resources are commonly used.
     4. Know which resource settings may cause configuration conflicts.

UNIT 19: SYSTEM RESOURCES – PHYSICAL MEMORY

COMPETENCIES
     1. Understand the different types of physical memory devices for the IBM personal computer and compatibles.
     2. Understand the differences between the DIP, SIPP, SIMM, and DIMM type of memory modules.
     3. Identify the type of module, be able to determine what type of module to select, and read the confusing
        labeling schemes used with most modern memory devices.

UNIT 20: SYSTEM RESOURCES – THE FLOPPY DISK DRIVE

COMPETENCIES
     1. Identify the different types of floppy disk drives used.
     2. Describe the operation of the floppy disk drive.
     3. Describe the proper method of performing preventative maintenance on both the drive and the disks.

UNIT 21: SYSTEM RESOURCES – LOGICAL MEMORY

COMPETENCIES
     1. Understand the Conventional Memory.
     2. Understand the Upper Memory Area.
     3. Understand the High Memory Area.
     4. Understand the Extended Memory Area.
     5. Understand the Expanded Memory Area (Obsolete).
     6. Understand the ROM Shadowing.
     7. Understand the Adapter ROM.
     8. Understand the Motherboard BIOS.

UNIT 22: SYSTEM RESOURCES – INPUT OUTPUT ADDRESSES

COMPETENCIES
     1. Understand input/output ports, what they are, and how they work.
     2. Understand how I/O ports are addressed.
     3. Prevent resource conflicts when using the I/O port.

UNIT 23: SYSTEM RESOURCES – PARALLEL PORT

COMPETENCIES
     1. Understand the configuration of the parallel port.
     2. Understand the operation of the parallel port.

UNIT 24: SYSTEM RESOURCES – SERIAL INPUT OUTPUT PORTS

COMPETENCIES
     1. Understand the basics of serial communication.
     2. Identify the common communication assignments for the IBM PC.
     3. Understand the resources that communication ports use and require.
     4. Resolve communication port failures resulting from hardware resource conflicts.




                                                                                                                   5
UNIT 25: SYSTEM RESOURCES – DMA

COMPETENCIES
     1. Understand the next major system resource, the DMA or Direct Memory Access System.
     2. Understand the Standard DMA Assignments for the PC.

UNIT 26: SYSTEM RESOURCES – VIDEO

COMPETENCIES
     1. Understand the different types of video adapters.
     2. Understand the different types of video standards.
     3. Understand the different types of graphics processors.
     4. Understand the different memory types.
     5. Understand the different display types.

UNIT 27: SYSTEM RESOURCES – HARD DISK DRIVE

COMPETENCIES
     1. Understand the different types of hard disk drives that are used in personal computers.
     2. Understand the operation of the drive.
     3. Understand how material is stored on the hard drive.
     4. Understand the different recording methods, interleave, interfaces, head construction, and drive construction
        of the hard drive.

UNIT 28: SYSTEM RESOURCES – HARD DISK INTERFACE

COMPETENCIES
     1. Understand the different interfaces used with the most common type of hard disk drives.
     2. Understand the operation of the ST506/412 interface, ESDI interface, IDE interface, and the SCSI interface.
     3. Understand the configuration and cable requirements for each of the different interfaces, as well as
        differences in speed, access time, and data transfer rates.

UNIT 29: INPUT OUTPUT DEVICES – MOUSE

COMPETENCIES
     1. Understand the operation of the basic x-y pointing device, the mouse.
     2. Understand the software requirements and interfacing of this device.

UNIT 30: INPUT OUTPUT DEVICES – KEYBOARD

COMPETENCIES
     1. Understand the operation of the keyboard input device used with the personal computer.
     2. Describe the differences between the mechanical action of the keyboard and capacitive type key switching.
     3. Understand and identify the four different keyboard layouts.
     4. Understand the necessary maintenance associated with the various types of keyboard.

UNIT 31: SYSTEM HARDWARE – MONITOR

COMPETENCIES
     1. Understand the operation of the various types of monitors from the computer side of operation.
     2. Identify various types of monitors, video modes, and standards.
     3. Understand the differences between an analog monitor and a digital monitor and current as well as obsolete
        video standards.

UNIT 32: MULTIMEDIA DEVICES – AUDIO HARDWARE

COMPETENCIES
     1. Understand the operation of the most common types of audio sound cards.
     2. Understand the proper setup for resource allocation.
                                                                                                                        6
        3. Understand the types of sound cards available.
        4. Understand the standards associated with the current sound cards.

UNIT 33: MULTIMEDIA DEVICES – CD-ROM DRIVES

COMPETENCIES
     1. Understand how a CD ROM disk is manufactured.
     2. Understand how disks store information.
     3. Understand how information is decoded by a CD-ROM.
     4. Understand the differences between an audio CD and a data CD or CD-ROM.
     5. Understand the different interfaces used with a CD-ROM and the differences and advantages between the
        types of interfaces.
     6. Understand the internal operation of a CD ROM and the differences between the common speeds of
        operation (such as 2X, 3X, etc.)

UNIT 34: SYSTEM HARDWARE – MODEM

COMPETENCIES
     1. Understand the different types of modem standards and their operation.
     2. Understand the complete Hayes compatible AT command set.
     3. Understand the differences between a fax and data modem.
     4. Understand the different modulation standards defined by the CCITT and the sequence for handshaking a
        modern modem to a host computer system.

UNIT 35: ASSEMBLING THE COMPUTER

COMPETENCIES
     1. Construct your first IBM compatible computer.
     2. Identify the physical components.

UNIT 36: CONFIGURING THE ASSEMBLED COMPUTER

COMPETENCIES
     1. Configure the computer to run at optimum speed and settings while preparing the system to accept the
        installation of the disk operating system.
     2. Understand the various BIOS settings and their functions.

UNIT 37: INSTALLING THE OPERATING SYSTEM

COMPETENCIES
     1. Proceed to the final step in the assembly of the personal computer.
     2. Install, configure, and test the installation of the disk operating system or simply the operating system or OS.

UNIT 38: DOS – BASICS

COMPETENCIES

        1.   Understand the basics of the Microsoft Disk Operating system.
        2.   Understand how to use the command prompt.
        3.   Understand how to use DOS commands.
        4.   Understand how to navigate directories.
        5.   Understand how to navigate different drives.
        6.   Understand how to copy and rename files.
        7.   Understand how to delete files and directories.
        8.   Understand how to format the floppy disk, the file system, and the organization of the file system.




                                                                                                                           7
UNIT 39: DOS – CONFIGURING YOUR SYSTEM

COMPETENCIES
     1. Understand the basic configuration of an MS-DOS based computer.
     2. Understand the system startup files.
     3. Edit and create the configuration file known as Config.Sys.
     4. Determine the proper order for driver and system commands in both the config.sys and autoexec.bat files and
        create a multiple configuration selection file.

UNIT 40: DOS – OPTIMIZING YOUR SYSTEM

COMPETENCIES
     1. Understand how to configure your memory for maximum efficiency.
     2. Understand how to configure your memory for maximum available user memory.

UNIT 41: WINDOWS 98 – INTRODUCTION & INSTALLATION

COMPETENCIES
     1. Understand the differences between Windows 95 and 98 setup program.
     2. Check the system to see if the target system meets the minimum system requirements to install Windows 98
     3. Perform an actual setup installation of Windows 98
     4. Understand how to recover and cope with set up failures.
     5. Understand the various detection log produced during installation process to assist you in troubleshooting a
        failed installation.
     6. Understand how to customize and configure the installation process.
     7. Understand how to configure and customize a complete installation.

UNIT 42: WINDOWS 98 CONFIGURATION

COMPETENCIES
     1. When you have completed this lesson you will understand the operation and configuration of the Active
         Desktop.
     2. Understand how to access the start menu, and configure the settings on the start menu.
     3. Understand the operation of the tool and task bar, how to customize it, and how to use it.
     4. Understand how to configure and use the policy editor.
     5. Understand user profiles and how to implement them.
     6. Understand how to configure and use the printing features in Windows 98.
     7. Understand the Windows 98 logon procedure.
     8. Understand Windows 98 Networking support
     9. Understand Windows 98 network neighborhood and how network support is implemented in Windows 98.
     10. Understand how to configure and use dial up networking support.
     11. Understand how to use hyperterminal for dial up network support.
     12. Understand how to configure Windows Telephony support for dial up and ISDN connectivity.

UNIT 43: WINDOWS 98 – SYSTEM MGMT. & FILE SYSTEMS

COMPETENCIES
     1. Understand the use of System Policies
     2. Understand the use of User Profiles
     3. Understand how to use the policy editor
     4. Understand the basic function and operation of the Windows 98 file system
     5. Understand the FAT32 File System
     6. Understand how long file names work, and how to use them
     7. Understand how to perform basic disk maintenance




                                                                                                                       8
UNIT 44: WINDOWS 98 – SYSTEM MGMT., MULTIMEDIA & NETWORKING

COMPETENCIES
     1. Understand the various multimedia formats
     2. Understand the function in Microsoft DirectX
     3. Understand the control interface
     4. Understand installation and support for DVD players
     5. Understand operation of digital video devices
     6. Understand Microsoft networking for Windows 98
     7. Be able to plan and layout a peer to peer network
     8. Understand the network file system
     9. Understand the differences between a peer to peer network and a client server network
     10. Understand how to configure a network for optimal performance
     11. Understand the basic troubleshooting skills for networks
     12. Understand the basic troubleshooting skills for multimedia systems
     13. Develop a good generalized troubleshooting strategy for all Windows based problems

UNIT 45: WINDOWS 98 – REGISTRY & TROUBLESHOOTING

COMPETENCIES
     1. Define the Microsoft Windows 98 registry
     2. Understand how Microsoft Windows uses the Windows registry
     3. Understand the function of the registry checker
     4. Understand the function of the registry editor
     5. Be able to manually manage the registry
     6. Be able to back up and restore individual registry keys
     7. Be able to back up and restore the entire registry
     8. Be able to manually create a new registry key
     9. Be able to manually set up and manage registry based policies
     10. Understand the basic troubleshooting skills associated with the Windows registry
     11. Understand the advanced troubleshooting skills necessary for managing the Windows registry

UNIT 46: WINDOWS 2000 INTRODUCTION

COMPETENCIES
     1. Understand what is new between Windows 2000 and Windows 98
     2. Plan your installation of Windows 2000
     3. Understand the difference between an upgrade and clean installation
     4. Understand how to run the setup program
     5. Understand the post installation tasks and how to log on to Windows 2000 for the first time

UNIT 47: WINDOWS 2000 – CONFIGURATION

COMPETENCIES
     1. Increase productivity by providing quick access to frequently used programs, files, and intranet sites
     2. Limit the ability of users to access and modify operating system settings
     3. Enforce standards within your organization
     4. Allow the preferences and settings of workgroup members to be in effect on any computer they use
     5. Create a similar user interface across your workgroup to reduce raining and support expenses

UNIT 48: WINDOWS 2000 – SYSTEM MGT. – FILE SYSTEMS

COMPETENCIES
     1. Understand the enhanced security features found in Windows 2000
     2. Understand there is settings and attributes associated with file folders in Windows 2000
     3. Understand new options, enhancements and features relating to printing with Windows 2000
     4. Understand the operation of the font system
     5. Understand the enhancements and operation of the file system
     6. Understand the new support and enhancements for removable storage devices
                                                                                                                 9
UNIT 49: WINDOWS 2000 – SYSTEM MGT. -- MULTIMEDIA

COMPETENCIES
     1. Understand the various features and support for multimedia devices in Windows 2000
     2. Understand the various features enhancements and support for telephone devices provided for in Windows
        2000
     3. Understand various features, enhancements, additions, and support for graphic devices such as digital
        cameras, video capture equipment, and scanners


UNIT 50: WINDOWS 2000 – NETWORK SYSTEM

COMPETENCIES
     1. Define what a network connection is
     2. Understand how to configure both dialup networking and local area network function
     3. Understand the common protocols used for network communications
     4. Understand the basic troubleshooting techniques used to resolve network connectivity issues

UNIT 51: WINDOWS 2000 -- TROUBLESHOOTING

COMPETENCIES
     1. Recognize the need for, and now how to access safe mode to start a nonfunctioning Windows 2000
        installation
     2. Understand the function of the Microsoft recovery console, and how it will aid in troubleshooting and repairing
        in windows 2000 installation
     3. Understand the emergency repair process
     4. Recognize and troubleshoot problems associated with the DirectX video system
     5. Recognize and troubleshoot problems associated with the Windows registry
     6. Understand network troubleshooting procedures
     7. Understand the start up and shut down troubleshooting procedures
     8. Understand disaster recovery
     9. Recognize and understand disk related troubleshooting


UNIT 52: TROUBLESHOOTING – PREVENTATIVE MAINTENANCE

COMPETENCIES
     1. Understand the steps that are necessary to properly maintain a personal computer to prevent excessive down
        time and system failures.

UNIT 53: INTRODUCTION TO TROUBLESHOOTING

COMPETENCIES
     1. Understand the basics of computer repair troubleshooting.

UNIT 54: TROUBLESHOOTING – THE POWER SUPPLY

COMPETENCIES
     1. Troubleshoot the power supply used in the IBM personal computer system to the field replaceable level.

UNIT 55: TROUBLESHOOTING – THE VIDEO CARD

COMPETENCIES
     1. Troubleshoot the video card installed in the IBM compatible system.

UNIT 56: TROUBLESHOOTING – THE HARD DRIVE

COMPETENCIES
     1. Troubleshoot the Hard Disk Drive used in the IBM personal computer.


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UNIT 57: TROUBLESHOOTING – THE FLOPPY DISK DRIVE

COMPETENCIES
     1. Troubleshoot the Floppy Disk Drive used in the IBM personal computer.

UNIT 58: TROUBLESHOOTING – THE SERIAL PORT

COMPETENCIES
     1. Troubleshoot problems associated with the serial port of the IBM personal computer.

UNIT 59: TROUBLESHOOTING – THE PARALLEL PORT

COMPETENCIES
     1. Troubleshoot problems associated with the parallel port of the IBM personal computer.

UNIT 60: TROUBLESHOOTING – MULTIMEDIA DEVICES / SOUND CARD

COMPETENCIES
     1. Recognize the failures associated with the various sound reproductive devices.


UNIT 61: TROUBLESHOOTING – MULTIMEDIA DEVICES / CD-ROM

COMPETENCIES
     1. Recognize problems associated with failures of the Multimedia System for the CD-ROM.

UNIT 62: TROUBLESHOOTING – THE MOTHERBOARD / CPU FAILURES

COMPETENCIES
     1. Recognize problems associated with the central processing unit and the associated support logic for the main
        board.

UNIT 63: TROUBLESHOOTING – THE MOTHERBOARD / MEMORY
          FAILURES

COMPETENCIES
     1. Recognize problems associated with RAM Memory failures on the IBM PC and compatible systems.

UNIT 64: TROUBLESHOOTING – THE MOTHERBOARD / DMA FAILURES

COMPETENCIES
     1. Recognize failures associated with the DMA controller on the motherboard.

UNIT 65: TROUBLESHOOTING – THE MOTHERBOARD / IRQ FAILURES

COMPETENCIES
     1. Recognize failures associated with the IRQ controller on the motherboard.

UNIT 66: TROUBLESHOOTING – THE MOTHERBOARD – I/O FAILURES

COMPETENCIES
     1. Recognize failures associated with the I/O PORTS on the motherboard.

UNIT 67: TROUBLESHOOTING – THE KEYBOARD

COMPETENCIES
     1. Troubleshoot problems associated with the keyboard of the IBM personal computer.




                                                                                                                  11
UNIT 68: COMPUTER MONITORS – TERMS AND DEFINITIONS

COMPETENCIES
     Understand:
     1. The differences in monitor specifications
     2. The CRT
     3. Pixels and Resolution
     4. Dot Pitch
     5. Shadow Masks
     6. Convergence
     7. Pincushion and Barrel Distortion
     8. Horizontal Scanning
     9. Vertical Scanning
     10. Raster
     11. Retrace
     12. Interlacing
     13. Bandwidth
     14. Brightness
     15. Synchronization
     16. Video Signals

UNIT 69: MONITOR BASICS

COMPETENCIES
     Understand:
     1. CRT Monitor Basics
     2. Monochrome Monitors
     3. Video Drive Circuits
     4. Vertical Drive Circuits
     5. Horizontal Drive Circuits
     6. High Voltage Circuits
     7. Color Monitors
     8. Color Processing Circuits
     9. Power Saving or Green Monitors
     10. Proper Assembly and Disassembly Techniques
     11. Radiation and Human Factors
     12. Troubleshooting Symptoms and Solutions

UNIT 70: TROUBLESHOOTING – THE MONITOR

OUTCOMES
     1. Understand the color processing circuits in modern monitors.
     2. Understand the video drive circuits.
     3. Understand the vertical drive circuits.
     4. Understand the horizontal drive circuit.
     5. Understand the flyback circuit.
     6. Understand various symptoms of defective monitors.
     7. Understand the construction and assembly of modern monitors.

UNIT 71: FLAT-PANEL DISPLAYS

OUTCOMES
     Understand:
     1. The basic differences between traditional CRTs and the new CRTs.
     2. Flat-Panel LCD Displays
     3. Flat-Panel Characteristics
     4. Pixels and Pixel Organization
     5. Aspect Ration
     6. Viewing Angle
                                                                           12
       7.    Contrast
       8.    Response Time
       9.    Handling Precautions
       10.   Liquid Crystal Displays
       11.   Passive vs. Active Matrix Operation
       12.   Plasma Technology
       13.   Troubleshooting Flat-Panel Displays


UNIT 72: PRINTER REPAIR – DOT MATRIX

OUTCOMES
     Understand:
     1. What Impact Printing is and how it works
     2. Advantages and disadvantages of Impact Printing
     3. Thermal Printing
     4. Thermal Head Fabrication
     5. Serial Print Head Operation
     6. Line Print Head Operation
     7. Thermal Printing Media
     8. Ink-Jet Printing


UNIT 73: PRINTER REPAIR – INK-JET

OUTCOMES
     Understand:
            1. The various features and specifications of most common Ink-Jet Printers
            2. The Power Requirements
            3. The Interface Requirements and Compatibility
            4. The Print Capacity
            5. The Paper Handling
            6. The Print Characteristics
            7. Reliability Information
            8. The Typical Assemblies that make up the Ink-Jet Printers
            9. The Paper Transport System
            10. The Print Head Assembly
            11. Print Head Transport System
            12. The Power Supply
            13. The Electronic Control Unit

UNIT 74: PRINTER REPAIR – LASER

OUTCOMES
     1. Understand the differences between an electrophotographic printer and other types of printers.
     2. Understand the image formation process.
     3. Understand preventative maintenance.

UNIT 75: INTRODUCTION TO NETWORKING

OUTCOMES
     1. Identify the components of a local area network.
     2. Describe the advantages of networking.

UNIT 76: PLANNING THE NETWORK

OUTCOMES
     1. Identify the three standard topologies and their variations.
     2. Describe the advantages and disadvantages of each topology.
     3. Determine an appropriate topology for a given network plan.


                                                                                                         13
UNIT 77: CABLING THE NETWORK

OUTCOMES
     1. Define terms related to cabling, including shielding, crosstalk, attenuation, and plenum.
     2. Identify the primary types of network cabling.
     3. Distinguish between baseband and broadband transmissions and identify appropriate uses for each.
     4. Determine which type of cabling and connection hardware would be appropriate for a particular network
        environment.

UNIT 78: NETWORK HARDWARE ADAPTER CARD

OUTCOMES
     1. Describe the role of the network adapter card in a network, including preparing, sending, and controlling data.
     2. Describe the configurable options for network adapter cards.
     3. List the primary considerations for selecting a network adapter card.
     4. Describe at least two enhancements to network adapter cards that will improve network performance.

UNIT 79: NETWORK ARCHITECTURE

OUTCOMES
     1. Understand the 3 major network systems.
     2. Understand the cabling requirements for each of the 3 major network systems.
     3. Understand the differences between a bus and star topology.
     4. Understand the differences between a token passing system and a collision avoidance system.


UNIT 80: NETWORK OPERATING SYSTEMS – A COMPARISON

OUTCOMES
     1. Understand the differences between the major network operating systems.
     2. Understand the basic operation of Novell Netware.
     3. Understand the basic operation of Windows NT.
     4. Understand the basic operation of Unix.
     5. Understand the basic operation of Lantastic.
     6. Understand the differences between a client/server network and a peer-to-peer network.

UNIT 81: INTERNET PROTOCOL AND SERVICES

OUTCOMES
     1. Understand the different protocols that are used to communicate over the Internet.
     2. Understand the origin of the modern day Internet and how the system functions.
     3. Understand how to connect to the Internet.
     4. Understand the concept of addressing using the TCP/IP protocol.
     5. Understand the different classes of IP addresses.
     6. Understand dynamic IP addressing.
     7. Understand the basics of Domain Names.
     8. Understand the basics of Domain Name Resolution.
     9. Understand the basics of Networks and Subnets.
     10. Understand the concept of TCP/IP Routing.
     11. Understand the concept of a WAN or Wide Area Network connection.
     12. Understand the basic setup for TCP/IP with Windows 95/NT
     13. Understand the installation procedure for the TCP/IP protocol stack under Windows 95/NT.

UNIT 82: TROUBLESHOOTING – NETWORK HARDWARE

OUTCOMES
     1. Identify common problems associated with network hardware.



                                                                                                                     14
UNIT 83: TROUBLESHOOTING – SHARED PRINTERS

OUTCOMES
     1. Understand what a shared printer is.
     2. Understand how to share a printer connection.
     3. Understand the essential information required to set up a shared printer.
     4. Understand how to connect the shared printer.
     5. Understand how to manage a shared printer.
     6. Understand how to maintain a shared printer.
     7. Understand how to share a fax modem with other users.
     8. Understand how to use a fax server.


UNIT 84: CABLING A BUS TOPOLOGY NETWORK

OUTCOMES
     1. Understand how to properly prepare and cable a two-station Ethernet network, using thin net or coaxial cable.
     2. Understand how to properly configure two workstations using Windows 95 to share both files and peripherals.
     3. Understand how to properly measure and test a thin net cable for proper operation.

UNIT 85: CABLING A STAR TOPOLOGY NETWORK

OUTCOMES
     1. Understand the physical differences between a 10BaseT and a 10Base2 network.
     2. Understand how to properly strip, crimp, and attach RJ45 10BaseT connectors.
     3. Understand how to properly connect the workstations to the hub.
     4. Understand how to properly test the network connections.

UNIT 86: NETWORK SERVER INSTALLATION

OUTCOMES
     1. Install the basic Windows NT server.
     2. Configure Windows NT server.
     3. Create a user account on an NT server.
     4. Understand the difference between a domain and a workgroup.
     5. Connect the server to the previously constructed peer-to-peer network and test the operation




                                                                                                                   15
II. CONTENT OUTLINE AND TIME ALLOCATION

Introduction of the entire A+ Certification Program – One Day

CES Computer Repair Program Book 1 – 15 Days
      Safety Lesson
      Intro to computers
      The Keyboard
      The Monitor
      The Power Supply
      The Floppy Disk Drive
      The Hard Disk Drive
      The Motherboard
      The CPU/BIOS/BUS
      The RAM Memory
      The Video Card
      The Multimedia System
      The Printer
      The Network System
      Computer Viruses

Video Tape 1 – Introduction – 1 Day

Lecture Notes – Power Supply – 1 Day

CES Computer Repair Program Book 2 – 1 Day
      System Component – Power Supply

Video Tape 1 – Power Supply & Cases – 1 Day

Unit Test – System Unit Case: Power Supplies – 1 Day

Lecture Notes – Motherboard – 3 Days

CES Computer Repair Program Book 2 – 2 Days
      The Motherboard Architecture

Video Tape 2 – Motherboard – 2 Days

Unit Test – Motherboard – 1 Day

Lecture Notes – Universal Serial Bus – 1 Day

CES Computer Repair Program Book 2 – 2 Days
      Bus Slots and I/0 Cards
      System Resources

Video Tape 3 – Processors – 1 Day

CES Computer Repair Program Book 2 – 1 Day
      System Resources – Physical Memory

Lecture Notes – Floppy Disk Drive – 1 Day

CES Computer Repair Program Book 2 – 1 Day
      System Resources – Floppy Drive

Video Tape 3 – Floppy Drive – 1 Day

CES Computer Repair Program Book 2 – 1 Day
      System Resources – Logical Memory
                                                                16
Unit Test – Memory Systems, I/O Ports & Subsystems – 1 Day

CES Computer Repair Program Book 2 – 4 Days
      System Resources – I/O Addresses
      System Resources – Parallel Port
      System Resources – Serial I/O Ports
      System Resources – DMA

Lecture Notes – Video Card – 1 Day

CES Computer Repair Program Book 2 – 1 Day
      System Resources – Video

Unit Test – Video Sub-system – 1 Day

Lecture Notes – Hard Disk Drive – 1 Day

CES Computer Repair Program Book 2 – 1 Day
      System Resources – Hard Disk Drive

Video Tape 3 – Hard Drives & CD-ROM – 1 Day

Lecture Notes – CD-ROM – 1 Day

CES Computer Repair Program Book 2 – 1 Day
      System Resources Hard Disk Interface

Unit Test – Storage systems: Hard & Floppy Drives, CD-ROMS – 1 Day

Lecture Notes – Mouse – 1 Day

CES Computer Repair Program Book 2 – 1 Day
      Input Output Devices – mouse

Lecture Notes – Keyboard – 1 Day

CES Computer Repair Program Book 2 – 1 Day
      Input Output Devices -- Keyboard

Unit Test – Input Devices: Keyboard & Mouse – 2 Days

Lecture Notes – Monitors – 1 Day

CES Computer Repair Program Book 2 – 1 Day
      System Hardware – Monitor

Unit Test – Monitor – 1Day

CES Computer Repair Program Book 2 – 3 Days
      Multimedia Devices – Audio Hardware
      Multimedia Devices – CD-ROM Drives
      System Hardware – Modem

Video Tape 5 – Telephone Systems & Modems – 1 Day

Lecture Notes – Assembling The computer – 1 Day

CES Computer Repair Program 3 – 5 Days
      Assembling The computer

Lecture Notes – Configuring the BIOS – 2 Days
                                                                     17
CES Computer Repair Program 3 – 8 Days
      Appendix A: AMIBIOS Setup
      Appendix B: Award BIOS CMOS Setup Utility
      Appendix C: The BIOS Survival Guide
      Appendix D: Assembling a Pentium II Computer
      Configuring the Assembled Computer

Lecture Notes – Installing the Operating System -- 1 Day

CES Computer Repair Program 3 – 1 Day
      Installing the Operating System

Lecture Notes – DOS – 1 Day

CES Computer Repair Program 4 – 3 Days
      DOS – Basics
      DOS – Configuring your System
      DOS – Optimizing your System

Video Tape 4 – Operating System – 2 Days

Unit Test – DOS – 1 Day

Lecture Notes – Windows 98 – Instructor’s Guide – 1 Day

CES Computer Repair Program 4 – 1 Day
      Windows 98 – Introduction & Installation

Lecture Notes – Windows 95/98 – upgrade – 1 Day

CES Computer Repair Program 4 – 1 Day
      Windows 98 – Configuration

Unit Test – Windows 98 – Basic – 1 Day

CES Computer Repair Program 4 – 1 Day
      Windows 98 – System Mgmt. & File Systems

Lecture Notes – Using Microsoft Windows 9x – 3 Days

CES Computer Repair Program 4 – 1 Day
      Windows 98 – System Mgmt., Multimedia & Networking

Unit Test – Windows 98 – Advanced – 1 Day

Lecture Notes – Windows 95 Registry – 2 Days

CES Computer Repair Program 4 – 1 Day
      Windows 98 Registry & Troubleshooting

CES Computer Repair Program 4 – 1 Day
      Appendix A: Windows 95 & 98 – A Comparison

Lecture Notes – Windows 95/98 Troubleshooting Flow Charts – 1 Day

Unit Test – Windows 98 – Networking – 1 Day

Lecture Notes – Microsoft Windows 2000 Professional – 2 Days


                                                                    18
Video Tape 5 – Windows 2000 – Introduction – 1 Day

CES Computer Repair Program 5 – 1 Day
      Windows 2000 – Introduction

Unit Test – Windows 2000 Basic – 1 Day

CES Computer Repair Program 5 – 5 Days
      Windows 2000 – Configuration
      Windows 2000 – System Mgt. – File Systems

Unit Test – Windows 2000 – Advanced – 1 Day

CES Computer Repair Program 5 – 4 Days
      Windows 2000 – System Mgt.—Multimedia
      Windows 2000 – Network System

Unit Test – Windows 2000 Networking – 1 Day

CES Computer Repair Program 5 – 3 Days
      Windows 2000 – Troubleshooting

Unit Test – DOS/Windows Review Test – 1 Day

Lecture Notes – Upgrading From Windows NT to Windows 2000 – 1 Day

Lecture Notes – Windows NT/2000 Differences – 1 Day

CES Computer Repair Program 6 – 10 Days
      Troubleshooting – Preventative Maintenance
      Intro to Troubleshooting
      Troubleshooting – The Power Supply
      Troubleshooting – The Video Card
      Troubleshooting – The Hard Drive
      Troubleshooting – The Floppy Drive
      Troubleshooting – Serial Ports
      Troubleshooting – Parallel Ports
      Troubleshooting – Multimedia Devices – Sound Card
      Troubleshooting – Multimedia Devices – CD-ROM

Video Tape 6 – Multimedia – 1 Day

CES Computer Repair Program 6 – 9 Days
      Troubleshooting – The Motherboard – CPU Failures
      Troubleshooting – The Motherboard – Memory Failures
      Troubleshooting – The Motherboard – DMA Failures
      Troubleshooting – The Motherboard – IRQ Failures
      Troubleshooting – The Motherboard – I/O Failures
      Troubleshooting – The Keyboard
      Computer Monitors – Terms and Definitions
      Monitor Basics
      Troubleshooting – The Monitor

Lecture Notes – Flat Panel Displays – 1 Day

CES Computer Repair Program 6 – 1 Day
      Flat Panel Displays

Lecture Notes – Misc. Printers – 1 Day



                                                                    19
CES Computer Repair Program 6 –1 Day
      Printer Repair – Dot Matrix

Lecture Notes – Inkjet Printers – 1 Day

CES Computer Repair Program 6 – 1 Day
      Printer Repair – Inkjet

Lecture Notes – Laser Printers – 1 Day

CES Computer Repair Program 6 – 1 Day
      Printer Repair – Laser

Video Tape 6 – Printers – 1 Day

Unit Test – CORE Review – 1 Day

Lecture Notes – Networking – 1 Day

CES Computer Repair Program 7 – 13 Days
      Intro to networking
      Planning the Network
      Cabling the Network
      Network Hardware – Adapter Card
      Network Architecture
      Network Operating Systems – A Comparison
      Internet Protocols and Services
      Troubleshooting – Network Hardware
      Troubleshooting – Shared Printers
      Cabling a Bus Topology Network
      Cabling a Star Topology Network
      Network Server Installation

Video Tape 7 – 1 Day

Review for A+ Certification Exam – 3 Days

Final Exam – 2 Days

Review Final Exam – 2 Days




                                                 20
III.       TEXTS, MATERIALS, AND MAJOR RESOURCES

           Computer Repair Program: Books I to VII, CES Industries, Inc. 1999.

           CES Computer Repair Trainers
           CES Computer Assembly Kits with Windows 98
           CES Instructor’s Package A (includes)
                  HUB – 10BaseT                        Manuals: Student
                  Windows 2000 Server Software CES A+ Practice Exam (CD)
                  30 CAT 5 cables w/connectors CES A+ Power Point Presentation (CD)
                  Laser printer                  CES A+ Electronic Text Books (CD)
                  Telephone line simulator             CES video tapes (set of 7)
                  Scanner                              Sign: A+ Certified Computer Repair Program
                  Manual: Instructor


IV.        PROCEDURES FOR ASSESSMENT OF PA ACADEMIC STANDARDS


       1. Written worksheets/handouts

       2. Completed laboratory exercises

       3. Oral tests/quizzes

       4. Written tests/quizzes

       5. Student participation in activities

       6. Teacher observations

       7. Cooperative learning experiences

       8. Student and teacher conferences


V.         SPECIAL CONDITIONS OR PREREQUISITES

           Class size limited, based on availability of curricular materials and workstations.

VI.        COURSE EVALUATION PROCEDURE

           All planned courses will be monitored by the department chair and building administrators and reviewed
           according to the District’s revision policy.

VII.       ACCOMMODATIONS (Describe methods of assistance to students needing additional learning opportunities
           and/or enrichment activities for students who are capable of advanced work)
           The needs of students in the learning support and gifted programs are met through a variety of adaptations,
           modifications or enrichments to the planned course. If a student has an IEP or a GIEP (Gifted Individual
           Education Plan), specific strategies and accommodations for that student will be identified in his or her
           individualized educational plan under the section called specially designed instruction. The learning support and
           gifted teachers are available to provide classroom teachers with any kind of assistance in providing
           accommodations.




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