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Highest quality




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   of primary health care services




                           Dear Friends:                                 with pre-existing conditions live in fear of   money. 23% of RFHC’s budget comes
                                                                         being uninsured.”                              from federal discretionary funding.



                           F
                                   or over 45 years, community health        Caution is needed. The proposal to         Best case, we expect a 5%-10% cut in
                                   centers (CHCs) across the nation      block grant Medicaid to the states means       government funding in the coming fiscal
                                   have received federal 330 grants to   every state will have to restructure their     year. We have regrouped to see how we
                                   provide primary health care to the    entitlement programs, including their          can make up the revenue with greater
                           uninsured. With 23 million low-income         contractual relationships with their           productivity and efficiencies but are
                           and uninsured Americans receiving             medical providers. This will take apart        concerned about the stress this brings to
                           their primary health care at CHCs today,      systems that took decades to set up which      our already over extended and committed
                           the threat in Congress to cut part or all     is not only an unnecessary expense, it         staff.
                           discretionary funding is alarming.            will reduce access to care to some of the
                               Community health centers are              most vulnerable populations, those with            Please help us by contacting
                           absolutely essential to the implementation    chronic diseases, disabilities, the aged       your Local, State and Congressional
                           of the Health Care Reform in 2014. CHC’s      and infirm as well as affect programs          representatives. Let them hear voices
                           need to expand primary care services and      for preventing disabilities in children.       of reason, voices of caring. Encourage
                           facilities to accommodate newly enrolled      Dismantling Medicare for our elderly           them to use their legal powers to keep the
                           health plan covered patients, especially      retired citizens and leaving them exposed      safety net intact.
                           those on subsidized programs. Despite         to the vagaries and speculation of the
                           the need for improvements, undermining        marketplace violates our social contract.      Wishing you well,
                           the Affordable Care Act by taking away        As the richest industrial nation in the        Luisa Buada
 Luisa Buada               key provisions is a bad idea. As Ian          world this is unconscionable.                  Chief Executive Officer
 Chief Executive Officer   Morrison, author and futurist in health           While Wall Street reports economic
                           care planning observes about the debate:      recovery is underway and corporations
                                “While it may be perfectly logical       are able to pay out bonuses, and jobs
                           to talk about repeal and replace, it is a     continue to go overseas – the poor
                           policy disaster in the making. Just like      who did not cause this economic
                           climate change, we don’t have time to play    recession, remain trapped, caught in the
                           chicken. Healthcare costs are a national      “aftermath” with high unemployment,
                           security emergency. Lack of coverage and      home foreclosures, and cuts in life-saving
                           care for low-income people is a national      benefits. As one of the safety nets of
                           disgrace. Working families are financially    health and social services providers, we          Where Healthy Living Takes Flight
                           devastated by illness. Mothers of children    are bracing for greater need and less

                                                                                                                        Ravenswood Family Health Center              1
Ravenswood Family Health
Center’s mission is to improve
                                                                                                                                                                                                                                                                                                                                                                  What we do
the health status of the                                                                                                                                                                                                                                                                                                                                         Provide integrated,
community we serve by providing                                                                                                                                                                                                                                                                                                                                  coordinated primary
high quality, culturally competent                                                                                                                                                                                                                                                                                                                               health care to low-
primary and preventive health
                                                                                                                                                                                                                                                                                                                                                                 income and uninsured
care to people of all ages
                                                                                                                                                                                                                                                                                                                                                                 residents of southeast
regardless of ability to pay.
                                                                                                                                                                                                                                                                                                                                                                 San Mateo County
                   — Mission Statement


Board of Directors                                                                                                                                                                                Parents Make the Difference                                                                                                                                   Primary Medical Care
Melieni Talakai, Chair                                Patient Navigator: Life Changing Coach                                                                                                                                                                                                                                                                    • Pediatric & Adolescent Medicine



                                                    A
                                                                                                                                                                                                  According to a study released in May by the Centers for Disease Control and Prevention,
Julio Garcia, Vice Chair                                     na Tuipulotu’s day be-          Food is an essential               stay in the house every day     tion session. All of them                                                                                                                                                                       • Adult Medicine
                                                                                                                                                                                                  nearly 1 in 10 children now has asthma. – NY Times May 4, 2011
Manuel Arteaga, Treasurer                                    gins with phone calls       part of the culture. Every             and lock the door and you       are there because they                                                                                                                                                                          • Prenatal Care
                                                                                                                                                                                                  East Palo Alto Area is a Hot Spot                   the things that were triggers. “All my can-            says Dr.Baca.
Marcelline Combs, Secretary                                  to Pacific Islander         Sunday morning in Tonga,               only have a small patch for     have uncontrolled diabetes.
                                                                                                                                                                                                      Rates of asthma hospitalization are two         dles and incense went into storage and I                     A key component of asthma manage-            • Screenings & Immunizations
Joseph Lopez, Parliamentarian                        patients. She leaves a              people wake early to pre-              a yard.” These differences      99.9% don’t understand the                                                            donated his stuffed animals to the neigh-              ment is to get families to be part of the
                                                                                                                                                                                                  times higher in East Palo Alto relative to the
                                                     message for a patient who           pare the meal, taking taro             take their toll on the health   relevance of their A1C num-                                                           bors. The only thing we can’t get rid of is            process.                                           • Women’s Health
Vernal Bailey                                                                                                                                                                                     nearby rates in Palo Alto (25.8 per 10,000
                                                     works 7 days a week as a            leaves, stuffing them with             of islanders.                   ber recorded on a paper           versus 12.6 per 10,000).*                           his crocheted blanket. He has to have it                     The Pediatric Clinic kept seeing the         • Referrals to Specialty Care
Senseria Conley                                      caregiver. Ana recommends                                                                                  handed to them at the start


                                                                                                                                                                                                  E
                                                                                                                                                                                                                                                      with him to sleep. The nurse suggested                 same families coming in again and again
Carlota Flores                                       that she find a substitute so                                                                              of the class.                            ddie Vasquez has been through a lot          we wash it in hot water and put it in the              with the same issues. Parents were con-            Integrated Behavioral
Jonathan Lindeke                                     she can come in for a one-                                                                                      Ana lectures for an                 for a four year old. In his first year of    freezer in a plastic bag for two hours to kill         fused about the different medications.
                                                     on-one education session.                                                                                  hour. She talks with power                                                            dust mites. But he’s still using it.”                  Like Eddie’s parents, many were not us-
                                                                                                                                                                                                                                                                                                                                                                Health Services
                                                                                                                                                                                                         life, he stopped breathing for a few
Gordon Russell                                       The patient’s Hemoglobin                                                                                   and energy, gaining mo-                                                                    The nurse identified cleaning sup-                ing the control medicine which is key to re-
                                                                                                                                                                                                  moments at a time for no apparent reason.                                                                                                                     • Crisis intervention
Raymond Mills, Board Liaison                         A1C (a measure of how well                                                                                 mentum like a locomotive          One time when he was in a swing, he                                                                           ducing inflammation. So, together with
                                                                                                                                                                                                                                                                                                                                                                • Short-term Counseling
Sherri Sager, Board Liaison                          diabetes is being controlled)                                                                              as she drives home the re-        stopped breathing. His mother, Irma,                                                                          Sandra Nova, RN, Dr. Baca organized
                                                     is 11.9, a blood sugar count                                                                               alities of diabetes. She dia-     called 911. Waiting for them to arrive                                                                        an Asthma Conference and called the             • Pediatric & Adult
                                                     that is dangerously high.                                                                                  grams on the white board.         she remembers, “I raised him up into                                                                          parents of children who are seen most
                                                                                                                                                                                                                                                                                                                                                                   Social Service Referral
Advisory Council                                           Ana grew up in the                                                                                   “This is what happens             the wind to get him breathing again.”                                                                         frequently. It was a pilot run that proved
                                                                                                                                                                                                                                                                                                                invaluable to parents, giving them a
                                                     Kingdom of Tonga, an ar-                                                                                   when arteries narrow.” She        For her it was a scary, helpless feeling.                                                                                                                     • Parenting Support
Patricia Bresee, Chair                                                                                                                                                                                                                                                                                          much better understanding of how to
                                                                                                                                                                                                       When he was two and half, his
Maya Altman                                          chipelago in the South Pa-                                                                                 mimics the muted boom-                                                                                                                          use medications and how to assess
                                                                                                                                                                                                                                                                                                                                                                • Psychiatric Consult
                                                                                                                                                                                                  lips turned blue and they took him to
                                                     cific where the daily mean                                                                                 boom of the heart pumping         Emergency. He was hospitalized with                                                                           their homes for triggers.                       • Domestic Violence Counseling
Greg Avis                                            temperature is in the mid-                                                                                 harder. She sketches the
                                                                                            Ana Tuipulotu illustrates the effects of diabetes                                                     pneumonia. “Everything changed once                                                                                Eddie’s mother told Dr. Baca, “This
Caretha Coleman                                      70’s January through De-                                                                                   kidneys that can fail, lead-      we saw him in the hospital on oxygen,                                                                         should be a required class for all par-
                                                     cember. She was a health            meat and coconut milk,                                                 ing to dialysis and warns of                                                                                                                    ents that have kids with asthma. A lot of
                                                                                                                                                                                                                                                                                                                                                                Center for Health
Chris Dawes                                                                                                                                                                                       taking injections. Seeing him going
                                                     educator there before com-          wrapping it with banana                24% of RFHC’s Pacific Is-       hemorrhage in the eye that        through all of that,” the father says, “we                                                                    parents don’t understand much about             Promotion
Greg Gallo
                                                     ing to the States.                  leaves and laying them on              lander patient population       can cause blindness.              knew we had to quit smoking for his                                                                           it.”                                            • Chronic Disease Management
Rose Jacobs Gibson                                         Diabetes is not common        very hot stones in an earth            has diabetes.                        She reaches into a box       sake. It was cold turkey.”                                                                                         Eddie is a lot better now. His doctor
                                                                                                                                                                                                                                                                                                                sees it. His father sees it. “He’s playing      • Health Education
Dr. Ross Jaffe                                       in Tonga, she says. The             oven that is covered over                   Teaching patients to       and brings out a life-sized            Eddie was taken to see Dr. Eliza- Dr. Elizabeth Baca exams Eddie with father Edward LaDay
                                                     difference is the food and          with banana leaves and soil.           manage their diabetes is a      foot. Blood glucose can in-       beth Baca for follow up care. He was                                                                          and jumping around. He’s being Eddie.
Dr. Phil Lee                                                                                                                                                                                                                                                                                                 He used to come and tell you he’s not
                                                                                                                                                                                                                                                                                                                                                                • Health Coverage Enrollment
                                                     the lifestyle.                           “It’s quiet over the whole        top priority. Diabetes has      jure the walls of tiny blood      diagnosed with asthma and started on a plies that are triggers and gave them the
Dr. Richard Levy                                            “Back in the Islands,        island; the only thing you             alarming consequences, if       vessels that nourish your         treatment using a nebulizer. “I had to set County’s safe list of non-toxic alternatives.                   breathing right. Now he’s saying ‘I want
                                                                                                                                                                                                  the alarm and wake up every four hours “At first I was ‘iffy’ about it, but it works.                      to go. Let’s play basketball.’ He’s knock-         Ravenswood Family
John A. Sobrato                                      people can’t afford soda,           hear is the church bells. In           unchecked. It takes aggres-     nerves, especially in the
                                                                                                                                                                                                  throughout the night to put on the mask for Lemon juice, vinegar with hot water and a                      ing on neighbor’s doors, ‘Can you come
Dr. Frederick St. Goar                               canned or frozen foods.             the afternoon, after families          sive training in self-manage-   legs.                                                                                                                                        and play?'"
                                                                                                                                                                                                                                                                                                                                                                Dentistry
                                                                                                                                                                                                  his nebulizer treatment.” But, he continued little bit of baking soda, it makes the walls
Jane Williams                                        Most people have their own          return from church, you set            ment to help patients bring          You can’t miss the mes-      to have occasional asthma episodes.              real white.” The nurse addressed other                                                                       • Pediatric & Adult Dental
                                                     plantation. Everything they         the food on a table and if             diabetes under control.         sage. Ignore diabetes and              Dr. Baca put in a referral to San Ma- problems	–a	cover-up	of	black	mold	in	the	 RFHC received support from



E
                                                                  eat is fresh. They     you have 4 neighbors, you              RFHC’s Chronic Disease          you can lose your eyesight,                                                                                                                                                                     • Preventive care
                                                                                                                                                                                                  teo County’s Asthma Management Pro- bathroom and in the carpet. The Coun- •		Sutter	Health	grant	to	develop	asthma	
         ver since their inception, CHCs have received            pull the taro and      divide the food, putting a             Management team has 5           kidney function, even your        gram which assists families of children ty nurse and Dr. Baca both wrote to the                  action plan for pediatric patients with                      • Restorative & Periodontal care
         substantial legislative attention in a remarkable        yams out of the        portion on a plate to give to          Patient Navigators (2 Pacific   limbs. The effect on the          with asthma when the child has had two apartment complex manager saying Eddie                    asthma
                                                                                                                                                                                                                                                                                                                                                                • Oral surgery
         display of bipartisan harmony. In the face of a          earth and cook         each of them; they do the              Islanders, 2 Latinos, and 1     audience is obvious. From         emergency visits within six months and needed to be an apartment with hardwood •		University	 of	 Washington	 scholarship	 for	 	
                                                                  it the same day.       same for you.”                         African American) who are       casual attention at the start     the symptoms are not being controlled floors. This month the family will move into               spirometry training to assess lung function
 national crisis in primary care, sequential legislative                                                                                                                                                                                                                                                                                                        • Emergency dental services
 initiatives have sought to expand and strengthen the                                                                                                                                                                                              a ground floor condo with no carpet.            in asthmatic children.
                                                                  If they need fish,          In the islands, she says,         trained to gently, but firmly   to alert recognition. Their       with medical management.
 CHC paradigm.                                                                                                                                                                                         The public health nurse, Marty Rosier,          “Asthma is a complex disease and                                                                         • Oral Health Education
                                                                  they go to the         people are much more ac-               coach patients in the man-      awareness collectively                                                                                                           * Breathe California, Golden Gate Public Health Partnership.

            New England Journal of Medicine, 6/3/10               sea, catch it and      tive. “You get up and go               agement of diabetes.            seems to have jumped from         went through the apartment identifying all there’s a lot for parents to understand,”
                                                                                                                                                                                                                                                                                                   2006 EPA Community Needs Assessment


                                                                  eat it. Or they kill   outside to work in the gar-                 On Friday morning, 24      a 3 at the start to a 10 at the                                                                                                                                                                 Ravenswood Family Health
                         Revenue                                  a chicken from
                                                                  the yard.”
                                                                                         den or hang the laundry.
                                                                                         It’s not like here where you
                                                                                                                                Pacific Islanders arrive for
                                                                                                                                a special diabetes educa-
                                                                                                                                                                end.                              Stanford Health Library Comes to Life                                                                                                                         Center - Main Clinic
                                                                                                                                                                                                                                                                                                                                                                Tel: (650) 330-7400

                                                                                                                                                                                                  T
              Donations 2%
                                         Federal Grants 25%                                                                                                                                            he Director of Stanford Health Library,                                                               gentleman with diabetes asked for my help.         1798A Bay Road,
                                                                                                                                                                                                       Nora Cain, appointed Edgar Lopez to                                                                   I showed him a Healthy Roads video that            East Palo Alto, CA 94303
                                                                                                                                                                                                  be the medical librarian at its new branch in                                                              explained how you can examine the soles of
                                                  County
                                                  Grants 5%   Let’s do the numbers                                                                                                                Ravenswood’s Center for Health Promotion.                                                                  your feet using a mirror. It was just what he      Center for Health Promotion
                                                                                                                                                                                                  Since Edgar started, the number of people                                                                  needed to know. With a bad back he wasn't
     Public Health
     Insurance 51%                                            Total diabetes prevalence (diagnosed and undiagnosed cases) is projected to increase from 14%                                       utilizing the library has tripled.                                                                         able to check for foot sores.
                                                                                                                                                                                                                                                                                                                                                                1805 Bay Road, East Palo Alto
                                                              in 2010 to 21% of the US adult population by 2050. (Source: Population Health Metrics 2010)
                                           Foundations 17%
                                                                                                                                                                                                        “I grew up in a culture similar this one,”                                                                 Like a true jazz musician, Edgar fields
                                                                                                                                                                                                                                                                                                                                                                Ravenswood Family Dentistry
                                                              The dramatic rise in the number of diabetics has health care organizations across the nation making                                 he says. The son of migrant farm workers                                                                   all sorts of queries. He’s sensitive to patrons
                                                                                                                                                                                                                                                                                                                                                                1807 Bay Rd., East Palo Alto
                                                              chronic disease management a top priority status. Last fall, Ravenswood was one of six community health                             from Mexico, he spent his childhood in the                                                                 with limited literacy and shows them the bi-
                            Expenses                                                                                                                                                              Delta. He was 4 years old the first time he                                                                lingual resources they can use.                    (650) 289-7700
                                                              centers in the nation to be awarded a three-year grant for a comprehensive chronic disease prevention and                                                                                  Edgar Lopez, Medical Librarian with Will Cerrato,
                                                              navigation services demonstration project.                                                                                          followed his parents into an orchard to pick                                                                     “It’s my full-time job to not only assist
                                                                                                                                                                                                                                                                                                                                                                Belle Haven Clinic
                     Development 4%    Other 1%                                                                                                                                                                                                          Chronic Disease Manager
                                                                                                                                                                                                  up walnuts and 17 when he planted his last                                                                 the community but to support the staff that
    Management &                                                                                                                                                                                                                                       American who was my role model. I realized,                                                              Tel: (650) 321-0980
                                                                                                                                                                                                  vineyard.                                                                                                  assists the community.”
    General 22%
                                                                The costly consequences:                                                                                                                Edgar’s first love is music. An accom-
                                                                                                                                                                                                                                                       I can do this too.” Edgar went on to earn a
                                                                                                                                                                                                                                                                                                                   He is proactive; he asks staff how he        100 Terminal Avenue,
                                                                	    •		Diabetes	is	the	leading	cause	of	new	cases	of	blindness	among	adults	aged	20–74	years.                                    plished jazz trombonist, he received a Bach-
                                                                                                                                                                                                                                                       Master’s in Library Science at the University
                                                                                                                                                                                                                                                                                                             can help. He gathers research for medical          Menlo Park, CA 94025
                                                                	    •		More	than	60%	of	non-traumatic	lower-limb	amputations	occur	in	people	with	diabetes.                                      elor’s in Music from CSU Sacramento. He
                                                                                                                                                                                                                                                       of North Texas and is now in the dissertation
                                                                                                                                                                                                                                                                                                             providers and resources for health naviga-
                                                                	    •		Diabetes	is	the	leading	cause	of	kidney	failure,	accounting	for	44%	of	new	cases                                          remembers well the man who first opened
                                                                                                                                                                                                                                                       phase of his Ph.D.
                                                                                                                                                                                                                                                                                                             tors. And, he’s an ambassador who encour-          Mobile Clinic
                                                 Clinic                                                                                                                                                                                                     As a librarian, he catalogues the inqui-
                                       Operations 73%                                                                                                                                             his eyes to future possibilities. “As an under-                                                            ages community leaders to use the library.         Various sites in the school district and
                                                              Currently, more than 360,000 people in the United States are undergoing dialysis, according to the US                               grad I had a professor, 6’6” tall, an African
                                                                                                                                                                                                                                                       ries he receives: 59% are requests for in-
                                                                                                                                                                                                                                                                                                             It’s Stanford’s gift to the community.             where homeless congregate
                                                              Renal Data Service. Medicare spends approximately $73,000 annually per dialysis patient.                                                                                                 formation about medical conditions. “One

2     Ravenswood Family Health Center                                                                                                                                                                                                                                                                                                                   Ravenswood Family Health Center                3
          Spotlight on Volunteers                                                                                                                   Patricia Bresee
Dental Hygiene Externship Program                                             the supervision of a medical provider.                              Chair, Ravenswood Advisory Council
   As Ravenswood Family Dentistry continues to                                    Students participating in the program assert that their
expand its practice, Foothill College’s Dental Hygiene                        clinic experience is much more than just an internship.
Program has provided much-needed support through                              Carmen Stellar, one of the current Advocates, explains
dental hygiene student externs. Each Friday, two Foothill                     that her experience was nothing less than transformative.
students spend a full day at the clinic, seeing patients                      “I became interested in Stanford’s Patient Advocacy
and assisting Ravenswood staff in clinic operations.                          Program because it integrates classroom learning with
                                                                              community service,” she says. “I have become aware of
                                                                              the extreme need within the community, which can only
                                                                              be alleviated by the cooperation of many helping hands.”
                                                                                  The skills-based learning model has also inspired
                                                                              students to continue their work in community health
                                                                              care settings. Zach Wettstein, an Advocate focusing on
                                                                              creating educational materials for Ravenswood patients,
                                                                              credits his positive relationships with Ravenswood staff
                                                                              and providers with his increased desire to pursue a
                                                                              career in medicine. Of his plans for the future, he says,
                                                                              “I hope to work with a community-based organization to
   Externship Coordinator Joyce Bettencourt spends time
 in clinic with hygiene students who have participated in
                                                                              improve public health outcomes. After my time here, I’m
                                                                              even more excited to get out and start working towards
                                                                              the goal of equitable access to health care.”
                                                                                                                                               Long beforeCouncil the concerns and
                                                                                                                                                  Advisory
                                                                                                                                                              Pat Bresee joined the

                                                                                                                                               she knew a lot about
                                                                                                                                                                    of Ravenswood
 Ravenswood Family Dentistry’s program
                                                                                                                                               challenges of families in the minority
“The state-of-the-art clinic at Ravenswood allows them                        Pharmacy Assistance Program                                      communities Ravenswood serves. For
to try equipment that they may not have tried before,”                            James Smith and Abigail Thornburg have been vol-             the better part of her professional life,
Externship Coordinator Joyce Bettencourt says of the                          unteering in the Ravenswood dispensary since October             she has been devoted to children and
partnership.“They quickly become more independent                             of 2010. Because of the support James and Abigail have           family issues, both in the courts and in
and self-confident with these experiences. It is truly a                      provided to the Ravenswood Pharmacy Team, more                   volunteer work.
‘win-win’ partnership.” To date, the students have given                                                                                            She is an attorney. Her first
                                                                              patients have been
over 250 hours of service to Ravenswood’s patients.                                                                                            experiences reach back to her years
                                                                              able to receive their
                                                                                                                                               in private practice in the 70’s and 80’s
    While the clinic has benefitted from the contributions                    medications through                                              when she would visit children placed in
of Foothill’s students, the externs are also coming away                      a reduced cost                                                   foster care families in East Palo Alto.
from their experience at Ravenswood with a greater                            pharmacy program,                                                In the following 15 years she served as
respect and appreciation for working in the community.                        savings them hun-                                                Superior Court Commissioner in San
Many students have encouraged their fellow students                           dreds, if not thou-                                              Mateo County, handling adoption and
to volunteer at the clinic, and some have come back                           sands of dollars.                                                guardianship cases in Juvenile Court.
independently to continue their service. Foothill                                 James and Abi-                                               The disproportionate number of minority
Professor Phyllis A. Spragge says, “We see our former                         gail help the Raven-                                             children in the foster care system
graduates volunteering in our partner clinics. That is the                    swood pharmacy                                                   remains, to this day, a deep concern to
strongest legacy of the program.”                                             technician order                                                 her.
                                                                              medications, com-                                                     Through her Court work and 15
                                                                                                         Abigail Thornburg spends time
Stanford Patient Advocacy Program                                             plete applications,
                                                                                                       sorting medications in the dispensary
                                                                                                                                               plus years as a volunteer, serving on
    Where can college students get hands-on under-                            and call patients                                                the Board of the Peninsula Community
standing of primary healthcare in a community setting                         to inform them that                                              Foundation and then Silicon Valley
                                       without travel-                        their medications                                                Community Foundation, Pat came
                                       ling overseas? If                      are available for pick-up. Recently, the Ravenswood dis-         to know and support the efforts of
                                       you ask some of                        pensary has been undergoing some major changes and               community nonprofits to strengthen
                                       Stanford’s Patient                     both volunteers have been instrumental in helping the            capacity and resources to resolve
                                       Advocates, they                        Ravenswood staff stay on top of their work loads.                community issues.
                                                                                  When asked what they enjoy most about volunteer-                  So, volunteering to ser ve on
                                       might say Ra-
                                                                              ing at Ravenswood they both mention the interaction              Ravenswood Advisory Council is a
                                       venswood Family                                                                                         “hand-in-glove” experience.
                                       Health Center.                         between the patients and doctors. James compared it to
                                                                              a larger clinic like Kaiser, saying, “The patients come in            What most inspires her?
                                           In a partner-                                                                                            “Possibilities! At a time when
    Carmen Stellar and Zach            ship between the                       more often here, and the doctors seem to have a better
  Wettstein are patient advocates at                                          rapport with their patients. It makes family practice seem       everybody is talking about pulling
  Ravenswood Family Health Clinic      Stanford School of                                                                                      back and folks in Washington and
                                       Medicine’s Office                      more interesting.” Abigail added, “I like how it feels like a
                                                                                                                                               Sacramento are telling people to pull
of Community Health and Ravenswood Family Health                              community	–	I	really	respect	the	doctors	who	work	here!”         themselves up by their own boot straps,”
Center, undergraduate students take a year-long inten-                            The Ravenswood staff and patients thank James and            Pat sees a big difference in the spirit of
sive course training them in medical practice and cultur-                     Abigail for all of their help this year. We also want to         the leadership at Ravenswood. “There’s
ally competent care techniques. In return, they have the                      wish Abigail well as she begins her freshman year at             an optimism and a confidence in moving
opportunity to apply their skills at Ravenswood, under                        Dartmouth this coming fall!                                      ahead with Ravenswood’s expansion
                                                                                                                                               project.” She is investing in what she
                                                                                                                                               believes in. “We all have a stake in the
                                                                                                                                               health of others and the community as
 We Need Your Help                                                                                                                             a whole. Everybody has a right to basic
                                                                                                                                               health care.”
 We welcome your donation of cash, stock, or gifts in kind.
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 Address:
                                                                                            Please mail to:
 City:                                           State:           Zip:                      Ravenswood Family Health Center
                                                                                            1798A Bay Road
    Please send information about Ravenswood Family Health Center                           East Palo Alto, CA 94303
    Enclosed is my contribution of $
                                                                                            Tel. (650) 617-7830
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4        Ravenswood Family Health Center

				
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