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									                                    AGENDA
                                    REGULAR MEETING

                            CITY OF SAN LUIS OBISPO
                       MASS TRANSPORTATION COMMITTEE
                                        990 Palm Street
                                    Council Hearing Room
                                      2:30 p.m.
                            Wednesday, November 12th, 2008



CALL TO ORDER
Chair calls the meeting to order.

ROLL CALL OF COMMITTEE MEMBERS AND STAFF
Chair:      Susan Raines
Vice-Chair: Denise Martinez

Committee Members:
           Denise Martinez (Disabled)          Margaret Crockett
                                               (Member at Large)*
              Susan Rains (Cal Poly)            (Alternate)-vacant
              Tracey Amundson (Student)        D. Gregg Doyle (Technical)
              Stanley Yucikas (Business)        (Alternate)-vacant
              Senior Kathy Howard

Staff:       John Webster, Sr., Transit Manager
             Tim Bochum, Deputy Director of Public Works




Sept 10th, 2008 Regular meeting MTC agenda
Sept 10th, 2008 Regular meeting MTC agenda
                                                                             Page 2 of 3

ANNOUNCEMENTS:

PUBLIC COMMENTS                                                                 10 min.
At this time, members of the public may address the Committee on items not on the agenda, not
to exceed three minutes per person. Items raised are generally referred to the staff and, if
action by the committee is necessary, may be scheduled for a future meeting.

The Chair will provide the opportunity for the public to address items on the agenda.

Service Complaints: Complaints regarding bus service or routes are to be directed to
the Transportation Assistant at 781-7531. Reports of complaints/commendations are
available to the public upon request.


A. CONSENT ITEMS                                                                5 min.
Consent Items can be approved by a single vote by the Committee. Any member of the Committee
can pull and discuss any individual consent item.

A-1   Approval of September 10, 2008 Regular Meeting Minutes

B.    DISCUSSION ITEMS
B-1   Short Range Transit Plan (SRTP) update-Urbitran Associates Staff           30 min

C.    ACTION ITEMS

C-1   Review-/Approve Council advisory body recommendations                      15 min

C-2   Review and approve 2008-09 Program of Projects                             15 min




                                                                                           2
Sept 10th, 2008 Regular meeting MTC agenda
                                                                                                                   Page 3 of 3



D.       INFORMATION ITEMS

D-1      Transit Manager’s Report (with attachments)                                                                     15 min.

D-2      Operating - Performance Reports (Attachment “A”)                                                                  5 min.


MEMBER’S COMMENTS                                                                                                        10 min

NEXT MEETING DATE/LOCATION
January 14, 2009 Council Hearing Room

ADJOURNMENT




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                                                                                                                                    3
Date:              November 12, 2008

Item:              A-1

TO:                Mass Transportation Committee

FROM:              John Webster

SUBJECT: Draft minutes from Regular Meeting September 10, 2008

DISCUSSION

Review and approved draft MTC minutes from Regular Meeting September
10, 2008
.




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Regular meeting MTC agenda November 12th, 2008
Item A1
AGENDA ITEM A-1 NOVEMBER 12th 2008 MTC REGULAR MEETING DRAFT
MINUTES FROM MTC REGULAR MEETING ON SEPTEMBER 10-2008

                     CITY OF SAN LUIS OBISPO
            MASS TRANSPORTATION COMMITTEE MEETING
                           995 PALM ST.
                   WEDNESDAY, September 10, 2008


CALL TO ORDER:

Chairperson Susan Rains called the meeting to order at 2:40 p.m.


ROLL CALL

Present:           Susan Rains, Tracey Amundson, Margaret Crockett, Denise Martinez,
                   Stanley Yucikas, and Kathy Howard

Absent:            D. Gregg Doyle

Vacant:            Alternate (2)

Staff:             John Webster


ANNOUNCEMENTS

There were no announcements


PUBLIC COMMENTS

There were no public comments.


A.       CONSENT ITEMS

A-1      Approval of July 9, 2008 Regular Meeting Minutes

Ms. Crockett moved to approve the slate of minutes as presented.

Ms. Amundson seconded the motion.

The motion passed unanimously.




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B.       DISCUSSION ITEMS

B-1.     Preparation of FY 2009-11 Council advisory body recommendations

Mr. Webster discussed the requirements of the Goals Memo from Ken Hampian and
reported that the Council wants key input from all advisory bodies. He discussed the
fiscal challenges and budget restrictions facing the City. Staff was looking for a
prioritized five to seven goals for a two-year budget cycle.

The MTC agreed to email recommendations for goal setting to Mr. Webster, who will
return to the November regular meeting with a compilation of the MTC recommendations
for discussion.


C.       ACTION ITEMS

C-1. Short-Range Transit Plan (SRTP) – Update from Urbitran Assoc. Staff

Stuart Geltman, Urbitran Assoc. representative, presented the updated information,
stating there were not a lot of substantial changes and only minor modifications to the
previous presentation. Highlight discussion included:

         •    Planning Precepts: included addressing unmet needs, crowding issues,
              extending transit coverage, fare integration, creating Poly Canyon service,
              emerging corridors
         •    System Plan: modifications to each route, additional proposed route for
              “cross-town” access, RTA coverage
         •    No Trolley changes
         •    Supported MTC action to address Ramona/Tassajara issues
         •    New service areas and downtown transfer center

He stated that once routes were finalized, Urbitran would work on the following aspects:

         •    Implementation of schedule
         •    Financial plan
         •    Capital plan
         •    Management plan
         •    Marketing plan

Mr. Yucikas discussed the possibility of the “cross-town” route to include Cal
Poly/Amtrak/Airport loop.




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C-2. Review – Direct staff regarding TDA performance audit
     recommendations

Mr. Webster discussed the previous audit recommendations, the current
recommendations, and the on going “report card” for upcoming meetings. Discussion
highlights included:

         •    RTA needs to improve service delivery plus a fare study
         •    Segregation of fuel cost breakdown – diesel costs increased dramatically
         •    Strategic Marketing Plan had not been implemented yet
         •    Web page update

Mr. Yucikas discussed the 511 Program.

C-3. Review taxi application for “Green Go”

Deren and Frank Wek, Green Go representatives, discussed the hybrid vehicle fleet for
the taxi service and stated the vehicles were quieter than normal taxis and got 50 mpg on
the highway. He stated the services would begin with two vehicles. He felt that while
his company would be the third taxi service in the area, his company would improve the
carbon footprint.

Mr. Webster noted that staff supported the application.

Ms. Howard discussed the need for a vehicle that could accommodate storage of a
wheelchair/power chair in transit.

Mr. Yucikas moved to recommend that staff draft a favorable report to accept the
application for submittal to Council.

Ms. Crockett seconded the motion.

The motion passed unanimously.


D.       INFORMATION ITEMS

D-1       Transit Manager’s Report

Mr. Webster recapped several points in the report, including:

         •    Ridership report
         •    Year-to-date Performance Indicators/charts
         •    Contractor liquidated damages
         •    State budget update from recent Operators meeting
         •    Bus and Trolley replacement

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         •    Federal Transit Administration grant
         •    Federal 5317 New Freedom Grant application
         •    SLORTA
         •    Transit Operators Group meeting

Mr. Yucikas asked that data on left-behind passengers/bikes be provided at MTC
meetings to track capacity issues. He also discussed Rideshare Week participation and
collaboration.


D-2       Operating and Performance Reports

Mr. Webster recapped the report.

E.       MEMBER COMMENTS

Ms. Howard expressed a concern about how close the new benches were placed to the
curb edge. Mr. Webster stated there were regulations in place and agreed to investigate.


The meeting adjourned at 4:10 p.m. to the next regular meeting on Wednesday,
November 12, 2008 at 2:30 p.m. in the Council Hearing Room.

Respectfully submitted,

Lisa Woske, Recording Secretary




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DATE        November 12, 2008

Item:       B-1

TO:         Mass Transportation Committee

FROM:       John Webster

SUBJECT: Short Range Transit Plan (SRTP) Consultant presentation-Draft final
         report

RECOMMENDATION:
  1. Receive Presentation; receive public and Board member comments.
  2. Assign Ad Hoc Committee to review and make additional
     recommendations if necessary to full Board.
  3. Set date for special MTC meeting in December for final review

DISCUSSION
The Short Range Transit Plan (SRTP) is a document that transit operators prepare
to analyze current service levels and funding, and also to provide recommendations
for improvement to overall service, stability and growth. This planning and
operational document is used as the foundation for seeking community input,
establishing priorities and funding programs to allow the City to apply for local,
state, and federal grants. It is also a requirement to be eligible for certain fund
sources. Finally, the City’s Circulation Element requires that the City adopt a
SRTP every five years.

The most recent SRTP was adopted on August 23, 2003. The SRTP recommended
a number of service changes that were implemented on January 4, 2004 and have
proven to be quite successful. The City’s bus service experienced significant
improvement in ridership and performance since the operational improvements,
and public perception of transit services provided by the City overall is positive.

RFP Scope and Award

   The RFP was issued in July 2007 and was awarded to Urbitran Associates of
   NY in August 2007. The formal contract was signed on September 7, 2007.


Page 1 of 3 November 12, 2008 MTC Agenda item B-1                                1
Scope of Work
The following key issues have been analyzed as part of the SRTP update:
   1.   Update of existing operational data
   2.   New Origin and Destination Survey
   3.   Five Year Financial and Capital Plan
   4.   Existing Service Level analysis and critique
   5.   Five Year Service Level recommendations
   6.   Update of SLO Transit Goals and Objectives
   7.   Integration of services with regional and other operators
Origin and Destination Survey (O&D). To address potential untapped markets, an
O&D study was performed to determine where people want to travel and their
current mode. The study included field interviews with a random sample of current
ridership to analyze the characteristics of bus riders in San Luis Obispo. This
information is crucial to understanding where and when people want to go and to
better market the City bus services to increase ridership. Finally, this information
enables the City to evaluate our current route system and timing to make
recommendations that will better serve San Luis Obispo residents.
In addition to the O&D study and the surveys mentioned above, public workshops
were held to solicit input from the public and other key stakeholders (such as Cal
Poly) that will be used to craft the recommendations of the document.

Service Recommendations. The SRTP Update will make recommendations for
service changes for the next five year period. The transit service updates
implemented in January 2004 have proven very successful. It is now time to
investigate additional services that can increase ridership and productivity. Areas
that the consultant will focus on include: Short-term (1-2 year improvements) and
mid-term (3-5 year) service changes; options for implementing efficient late night
service; developing basic service levels for intercity service and better coordination
with RTA; fare structure alternatives and identifying new market areas such as
Cuesta College. The timing of the SLO Transit SRTP update gives us a unique
opportunity to parallel the RTA SRTP update and “sync” recommended
improvements for both agencies.




Page 2 of 3 November 12, 2008 MTC Agenda item B-1                                   2
Urbitran staff initially conducted a kickoff meeting with the MTC sub committee
members on September 19th and did drop in sessions at transit stops along with
stakeholder interviews on October 23rd-25th. They have made status update
presentations at the November 7, 2007, February 13, 2008 and September 10, 2008
MTC meetings.

The draft plan will be available for public viewing at City Hall, Public Works
Administration, City/County Library, and the Kennedy Library at Cal Poly from
November 3rd to December 5th.

This presentation is the draft final report and City and Urbitran staff will be
conducting additional open houses to receive public comments in advance of the
final Ad Hoc committee recommendations to the full MTC Board in December.
Suggested locations are Cal Poly and the SLO Library.

Recommended dates for Special MTC meeting are Wednesday, December 10th
or 17th.




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Page 3 of 3 November 12, 2008 MTC Agenda item B-1                                                                     3
DATE         September 10, 2008

Item:        C-1

TO:          Mass Transportation Committee

FROM:        John Webster

SUBJECT: Advisory Body recommendations for FY 2009-11

DISCUSSION

Every two years the Council prepares a Two Year Finance Plan and makes goals for the
City. It is now time to begin that process to prepare the City’s next two-year Financial
Plan and Budget for 2009-11. Council advisory body recommendations are an important
part of this process. Most of the advisory body recommendations received in the past as
part of this process have been included in some way in subsequent budgets adopted by
the Council.

In setting goals for the 2009-11 Financial Plan; the Council wants to meaningfully
engage the community in surfacing the most important, highest priority things for the
City to accomplish over the next two years. Receiving recommendations from Council
advisory bodies is an important part of this process.

Please consider what you believe would be appropriate City goals, both from the
perspective of your advisory body’s purpose, as well as any perceived community-wide
concerns and needs.

Then Advisory Body goals are due by November 10, 2008. (November 13th for MTC)
All advisory bodies will receive a consolidated listing of all recommended advisory
body goals by November 17, 2008. This provides advisory bodies with an opportunity
to review what other advisory bodies see as high community priorities; and while not
required, it provides an opportunity to revise goals in light of these if they want to do so.
Any changes are due by December 29, 2008... The Council will receive the final report
with all advisory body recommendations before they begin the goal setting process in
January 2009.


Page 1 of 4 November 12, 2008 MTC Agenda item C-1                                          1
                                            2007-09
                                       MTC Recommendations
                                                In Priority Order

            GOAL                           IMPORTANCE                       FUNDING SOURCE
What is being proposed for the            Why is it important?          How can it be achieved from a
         community?                                                        resource perspective?



1. Short Range Transit Plan         • Reduce traffic congestion.       • Federal transit dollars
Update to include community
                                    • Decrease pollution               • Transportation Development
outreach and promotion
                                                                       Act dollars
programs, and research              • Use infrastructure more
strategies to/from and around       efficiency
Downtown to increase                • Review financial and
ridership.                          operating health of transit
                                    system.
                                    • Make recommendations to
                                    refine/change service and/or
                                    expand service.




2. Complete physical                • Provide restroom facilities to   • Capital improvement program
infrastructure to support           drivers, riders and visitors.
                                                                       • Federal transit dollars
convenient ridership, including
                                    • Improve accessibility
ADA bus stops and restrooms at                                         • Transportation Development
                                    throughout the City.
the Downtown Transit Center,                                           Act dollars
to make the City more ADA           • Increase convenient bus
compliant.                          service.




3. Support congestion relief and    • Land use is the most important   • Policy changes
long term fiscal health through     long term influence on ridership
                                                                       • Municipal code changes.
transit-supportive land use         levels.
strategies and revising parking
                                    • Puts land use into more
requirements near transit routes.
                                    revenue producing uses.




   Page 2 of 4 November 12, 2008 MTC Agenda item C-1                                                    2
2009-2011 Member submitted Goals for discussion
In suggested Priority Order

Possible Discussion topics to consider:
Review/implement new SRTP update recommendations
Bicycle access to transit Facilities and Stops (Bike lockers, racks etc)
Hybrid and alternate fuel bus procurement including 100% electric
Increase transit marketing
Coordinate service and policies with SLORTA whenever possible
Fare structure, media & policies

Member suggested goals via email to Transit Manager:

Susan Rains:
Keep Current services including Evening

Meg Crockett
Expansion of Open Space
Continued construction of bike paths in the city, eventually linking up with Bob Jones Trail
Extended weekend hours for SLO Transit

Stanley Yucikas
STS = Seamless Transit Service: Once on board, your ticket/token/pass allows for full transfers
between all services in the county.

STG = Smart Transit Guides: All transit schedules, rates, and routes could be published in an all
inclusive format. In other words, a transit guide, for the entire count and include all transit systems.
Such a guide could also be published and / or distributed with all the telephone books.

Bus Stop Lighting: using small solar panels I’d like to see bus stop signs illuminated at night.
Naturally it would also be nice to have all transit shelters illuminated. In addition, the bus stop signs
could also be made with reflective materials that would glow in headlights.

Route Consistency: All buses on a route traveling exactly the same route. I like to see consistency of
service for all routes and not “A” and “B” busses running different routes.

Bike Capacity: Time and time again bike riders are being left behind due to a lack of capacity. Not a
big problem for short trips but a problem for trips of 3 or 4 miles.




Suggested 2009-2011 Recommendations
Page 3 of 4 November 12, 2008 MTC Agenda item C-1                                                           3
             GOAL                                    IMPORTANCE                                FUNDING SOURCE
What is being proposed for the                     Why is it important?                   How can it be achieved from a
         community?                                                                          resource perspective?



                                            • Reduce traffic congestion.                 • Federal transit dollars
1. Short Range Transit Plan
Update to include community                 • Decrease pollution                         • Transportation Development
outreach and promotion                                                                   Act dollars
                                            • Use infrastructure more
programs, and research
                                            efficiency
strategies to/from and around
Downtown to increase                        • Review financial and
ridership.                                  operating health of transit
                                            system.
                                            • Make recommendations to
                                            refine/change service and/or
                                            expand service.



2. Complete physical                        • Improve accessibility                      • Capital improvement program
infrastructure to support                   throughout the City.
convenient ridership,                                                                    • Federal transit dollars
including schedule and media                • Increase convenient bus                    • Transportation Development
information, ADA access,                    service.                                     Act dollars
lighting, bike capacity and
increased bus stop passenger
amenities.


3. Support congestion relief and            • Land use is the most important             • Policy changes
long term fiscal health through             long term influence on ridership
                                                                                         • Municipal code changes.
transit-supportive land use                 levels.
strategies and revising parking
                                            • Puts land use into more
requirements near transit routes.
                                            revenue producing uses.


   Recommendation: Review/revise if necessary and approve
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   Page 4 of 4 November 12, 2008 MTC Agenda item C-1                                                                           4
Item:         C-2

TO:           Mass Transportation Committee

FROM:         John Webster

SUBJECT:      2008-09 Program of Projects (POP)

RECOMMENDATION:
Approve the 2008-09 Program of projects.

Background

Since the 1990 census, the City has been classified as an urbanized zone area (UZA) and is
eligible to receive Federal Transit Administration (FTA) formula grants for operating and capital
assistance. To apply for these grants, the Council must annually:

   1.   Publish the Program of Projects (POP);
   2.   Hold a public hearing on the proposed POP for federal transit assistance;
   3.   Seek approval by the San Luis Obispo Urbanized Zone Area Technical Committee;
   4.   Adopt a resolution authorizing the Public Works Director to file a grant application and
        execute the grant agreement; and
   5.   Forward the approved POP to San Luis Obispo Council of Governments (SLOCOG) for
        review and amendment into the Federal Transportation Improvement Program (FTIP).
Funding Estimate
The planning estimate for the current year apportionment for the San Luis Obispo Urbanized
Zone Area (SLO UZA) is $1,441,684, plus the unused amount of $117,300 from the previous
year, making the total amount available for programming in FY 2008-09 is $1,558,984. Due to
concerns regarding the Federal Budget authorization not all Federal Funding is being
recommended at this time. The recommended POP for the San Luis Obispo UZA for FY 2008-
09 is $1,515,500. Of this amount, the City of San Luis Obispo will be allocated the amount of
$1,315,500 and the San Luis Obispo Regional Transit Authority (SLORTA) will be allocated the
amount of $200,000.

Development of the Program of Projects

FTA requires a public hearing on the FY 2008-09 POP to notify the public how the UZA will
spend its FTA grants and provide the public an opportunity to comment on those
recommendations. This public hearing is a FTA requirement and will allow the SLO UZA to
receive FTA grant reimbursements for $1,515,500 for the current fiscal year. The City of San

Page 1 of 4   November 12, 2008 MTC agenda item C-2
Luis Obispo will receive $1,315,500 of the estimated total apportionment in the San Luis Obispo
Urbanized Zone Area. SLORTA will receive $200,000 of the apportionment. The San Luis
Obispo Urbanized Zone Area Technical Committee approved the project list in Table 1 below on
October 1, 2008:


        Table 1: Recommended 2008-09 Program of Projects
                                                   Transit        Total          Federal         Local
                                                 Operator         Cos t           Share          Share
        SLO Transit Operations for 2007-08   SLO City        $   1,966,837   $     600,000   $   1,366,837
        Bus Replacement (1)                  SLO City        $     380,000   $     342,000   $      38,000
        Capital Cos t of Contracting         SLO City        $     420,000   $     336,000   $      84,000
        Capital Augment Bus replacement      SLO City        $      37,500   $      37,500   $         -
        Electronic Farebox Project           SLORTA          $     360,000   $     200,000   $     160,000
        Total                                                $   3,164,337   $   1,515,500   $   1,648,837
        Maintained for future Programming/Shortfalls                         $      43,484


Program of Project Details
The Program of Projects includes the following individual projects:

1. SLO Transit Operating Assistance for 2008-98. The federal share of this project is
   $600,000. This project will help fund transit operating expenses.

2. Bus Replacement. The federal share of this project is $342,000. This project will fund one
   replacement bus to comply with the California Air Resource Board (CARB) emission
   requirements. Because of this mandate, the City must replace its older transit buses in order
   to keep its emissions reduction at least 85% or more from the 2002 base. This project
   anticipates a 90/10 Federal/Local split using a new Federal Transit Administration
   Cooperative Procurement Pilot Program (CPPP) which the City is a participant.

3. Capital Cost of Contracting. The federal share of this project is $336,000. This project
   will pay capital costs for bus maintenance paid via the transit services contract. Capital Cost
   of Contracting fluctuates annually because of the yearly priorities between capital and
   operating demands on FTA Section 5307 funds in the SLO UZA Area.

4. Capital Augment Bus replacement. The federal share of this project is $37,500. This
   project will allow an additional amount of Federal 5307 funds to be added to the FY 2007-08
   Grant to augment the anticipated 90/10 Federal/Local split for bus replacement under the
   new Federal Transit Administration Cooperative Procurement Pilot Program (CPPP) which
   the City is a participant. The FY 07-08 Grant used the 80/10 formula split as the CPPP was
   not available when executed in July 2007.



Page 2 of 4    November 12, 2008 MTC agenda item C-2
       Electronic Farebox Project. The federal share of this project is $200,000. This project
       will install new electronic recording farebox equipment including the necessary software
       in the SLORTA fleet and maintenance facility. SLORTA will be responsible for
       securing the remaining $160,000 from its local funds. The impact of this project is to
       update SLORTA bus farebox equipment consistent with SLO Transit farebox equipment
       for more accurate collection and reporting capabilities

       The San Luis Obispo Urbanized Zone Area Technical Committee approved the
       recommended POP on October 1, 2008.

FISCAL IMPACT

As part of the FY 2008-09 POP, Federal Transit Administration (FTA) 5307 money to fund one
vehicle replacement project is being recommended, but at a slightly higher per bus cost than
what was adopted at the May 20, 2008 Enterprise Fund Review. Staff recommends the small
increase of FTA 5307 for this purpose ($5,000) which will require a 10% match of local funds as
required by the new Federal Transit Administration Cooperative Procurement Pilot Program
(CPPP). There is additional funding for bus replacement available under the FY 08-09 Prop 1B
funding cycle and staff will be submitting applications during the next few months after
evaluating what Capital equipment projects is a priority.

Staff is recommending that the proposed Program of Projects be approved and seeking MTC
concurrence.




Page 3 of 4   November 12, 2008 MTC agenda item C-2
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Page 4 of 4       November 12, 2008 MTC agenda item C-2
TO:          Mass Transportation Committee

FROM:        John Webster, Sr., Transit Manager

DATE:        November 12, 2008

SUBJECT: Transit Manager’s Report
AGENDA ITEM D1

The Transit Manager’s Report will include highlights of the following activities
and issues from September/October 2008 and Ridership data from
July/August/Sept 2008.

   • Ridership report (Attachment “A”) Staff has included additional
     performance reporting as part of this package and is looking for direction
     from the committee as to any other data or graphs that would be beneficial
     for committee review at future meetings.

   • Year To Date Performance Indicators/charts (Attachment “A”)

   • Contractor issues: The Transit Manager and Transportation Assistant are
     working closely with First Transit Staff to improve reporting, data collection
     and accuracy. City staff is also working with a consultant to transition from
     excel to access for collecting and reporting FY 09 data. The Transit manager
     is continuing to monitor bus on-time performance using Efficient
     Deployment of Advanced Public Transportation Systems (EDAPTS) as
     performance has slipped due to driver retention issues as well as other
     performance related issues. On Time performance penalties were waived
     during July-October to allow First Transit to recruit and train new drivers
     and starting in November they will be subject to a monthly assessment as
     required in the current contract. First Transit recently hired Carole Perry to
     serve as Assistant General Manager/Safety Manager for the SLO location
     and is being assisted by Jim Renfro the Regional safety Manager until she
     settles in. Her first day on the job was October 27, 2008.




Page 1 of 4 Nov 12th, 2008 MTC agenda item D-1
   • Contractor Liquidated Damages: Refer to new report card
     (Attachment “A”)

   • SRTP Update status/Draft Final report-Refer to Agenda Item C-1-
     Consultant presentation

   • FY 08-09 Program of Projects (POP)-Refer to Agenda Item C-2

   • Bus Replacement: Purchase orders for six (6) buses have been issued and
     awaiting delivery from Gillig. Our most recent information indicates
     construction starting in December 2008 and delivery of all six (6) buses by
     the end of January 2009. The Transit Manager is in the process of finalizing
     vehicle options and extended warranties within the funding available.

   • The Transit Manager is continuing to work on the Implicit Purchase Pooling
     Solutions National Joint Vehicle Cooperative Procurement Pilot Project
     (CPPP). This project utilizes a 90/10 % funding split of Federal/Local match
     and has the potential to save TDA funds that could be dedicated for
     additional bus purchases. The joint bid was released on May 28th. Expected
     bid opening has been changed to November 14th due to numerous vendor
     questions and approved equal requests. Any award for bus purchases for
     SLO Transit would have to be approved by SLO Mayor and Council.




   • Trolley replacement: The Trolley has been delivered and was put into
     service on September 22, 2008.

   • Surplus vehicles: The following four (4) buses are in the process of being
     designated as surplus and will be sent to auction. # 131-1982 Orion 30’
     Diesel bus # T-102-1984 gasoline Trolley, # T-101-1992 Chance diesel
     Trolley and # 142-1994 Orion 40’ diesel bus Buses 131 and 141 are
     currently out of service/beyond repair and will need to be towed. The diesel


Page 2 of 4 Nov 12th, 2008 MTC agenda item D-1
      powered vehicles will have their VIN numbers retired according to CARB
      regulations to insure that they cannot be registered again in California.




   • Alexander-Dennis Double Deck Bus: As a result of attending the recent
     American Public Transportation Association (A.P.T.A.) Conference and
     Expo held recently in San Diego the Transit Manager was able to secure
     without any direct cost a demonstration 40’ clean diesel powered double-
     deck transit bus for use on RT #4 which has experienced capacity issues in
     the past. This bus is being used on Monday thru Thursdays from
     approximately 6 am to 3 pm with the first trip on Monday, November 3rd.
     Staff is evaluating whether this style of bus would benefit our passengers as
     a replacement bus during future fleet procurements. The transit manager will
     include additional information after the evaluation period ends.
         (See Council Note included in Attachment A)


   • SLORTA Has decided to go out to bid again for operations and maintenance
     services and bids are due back early in December. They are hoping to award
     the contract in January or February of 2009. The transit manager has been
     asked to participate in the evaluation process and will keep the Board
     updated on this process.

      If MTC members experience issues or receive complaints or other comments
      regarding SLORTA service please forward them to the Transit Manager for
      review.

   • Transit Operators Group meeting: SLO Transit and City staff regularly
     participates with other local transit operators to exchange information and
     the coordination of Transit services. Tim Gillham with SLOCOG serves as
     the meeting coordinator.



Page 3 of 4 Nov 12th, 2008 MTC agenda item D-1
    • Region Wide Fare Improvement study: SLOCOG awarded Majic
      Consulting the bid to conduct this regional fare study back in January 2008
      and the Transit Manager has been participating as a member of the steering
      committee. Slow progress towards improving system wide seamless travel
      between operators is being made and SLORTA is considering a new Day
      pass which may be acceptable on our SLO Transit system “IF” the details
      especially revenue sharing can be worked out. Issues being studied include
      increased system marketing and consistent, standardized fare media, policies
      and system materials, expanded fare media purchase options, and revenue
      sharing. A copy of the focus group first draft results is included as an
      attachment with this report.

    • Prop 1B/Safety Security: We have received the FY 08/09 call for projects
      for Prop 1B which includes $1,371,716 (Includes 07/08 carryover) in
      discretionary funding and $212,691 in Safety and Security funding for
      capital projects. The Transit Manager will be submitting grant applications
      by the November 14th and December 5th deadlines. Projects under
      evaluation are additional bus replacements, Automatic Vehicle location
      using onboard bus DRI automatic stop equipment; bus retrofits for AVL
      hardware and BRT traffic control devices.

    • Various SLO Transit System reports-information (As attachments)


G:\Transportation-Data\_Unsorted Stuff\Transportation\Transportation Committees\MTC Committee\FY   2009\NOVEMBER   12-2008
REGULAR MEETING\6-AGENDA ITEM D-1 MTC Transit Manager's Report, November 12 -2008.doc




Page 4 of 4 Nov 12th, 2008 MTC agenda item D-1
                                                  MTC AGENDA ITEMS- D-1 & 2 ATTACHMENT “A”-
                                                    NOVEMBER 12th 2008 REGULAR MEETING

                                                            SLO Transit Ridership by Fiscal Year
140,000




120,000
                                                                                                                                  2008-09
                                                                                                                                  2007-08
                                                                                                                                  2006-07
                                                                                                                                  2005-06
100,000                                                                                                                           2004-05




 80,000                              76,104
Riders




 60,000
             53,539

                      47,945



 40,000




 20,000




         0




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                                 pt



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                                                                    ec
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                                                       N



                                                                    D




                                                                                 Month




                                                                                                                                            1
                  MTC AGENDA ITEMS- D-1 & 2 ATTACHMENT “A”-
                    NOVEMBER 12th 2008 REGULAR MEETING

  DATE        PASSENGERS   REV MILE    PASS/MI   REV HOURS   PASS/HR   WEEKDAYS   ACCIDENTS
  Jul-07        47,122     28,772.40    1.64     2,512.70     18.75       21         0
  Aug-07        43,705     30,053.60    1.45     2,623.88     16.66       23         1
  Sep-07        79,667     31,271.10    2.55     2,778.96     28.67       19         1
 TOTALS        170,494     90,097.10    1.89     7,915.54     21.54       63         2


  Jul-08        53,539     29,070.50    1.84     2,542.99     21.05       22         1
  Aug-08        47,945     28,753.90    1.67     2,460.57     19.49       21         2
  Sep-08        76,104     32,917.00    2.31     3,183.14     23.91       21         0
 TOTALS        177,588     90,741.40    1.96     8,186.70     21.69       64         3




 PERIOD       WEEKDAYS
Jul-Sept-07       63
Jul-Sept-08       64        1.59%




                                                                                              2
         MTC AGENDA ITEMS- D-1 & 2 ATTACHMENT “A”-
           NOVEMBER 12th 2008 REGULAR MEETING



                           REVENUE MILES

95,000

                                        90,741.40
                   90,097.10
90,000
                                                     Jul-Sept-07
                                                     Jul-Sept-08
85,000



80,000
                                    1
                           VARIANCE .72%




                    PASSENGERS PER MILE


 2.50

 2.30

 2.10                                               Jul-Sept-07
                                         1.96       Jul-Sept-08
                    1.89
 1.90

 1.70

 1.50
                                1
                       VARIANCE 3.42%




                                                                   3
          MTC AGENDA ITEMS- D-1 & 2 ATTACHMENT “A”-
            NOVEMBER 12th 2008 REGULAR MEETING


                       REVENUE HOURS

8,400
8,300
                                   8,186.70
8,200
8,100
8,000               7,915.54                     Jul-Sept-07
7,900                                            Jul-Sept-08
7,800
7,700
7,600
7,500
                               1
                       VARIANCE 3.43%




                    PASSENGERS PER HOUR

  24.00
  23.50
  23.00
  22.50
                                                Jul-Sept-07
  22.00
                      21.54         21.69
                                                Jul-Sept-08
  21.50
  21.00
  20.50
  20.00
                               1
                        VARIANCE .71%




                                                               4
     MTC AGENDA ITEMS- D-1 & 2 ATTACHMENT “A”-
       NOVEMBER 12th 2008 REGULAR MEETING



             PREVENTABLE ACCIDENTS

10

 8

 6
                                            Jul-Sept-07
                                            Jul-Sept-08
 4                                  3
                2
 2

 0
                          1
                    VARIANCE .50%




                                                          5
MTC AGENDA ITEMS- D-1 & 2 ATTACHMENT “A”-
  NOVEMBER 12th 2008 REGULAR MEETING


                     FUEL COSTS

                        FY 08

                    GALLONS USED
           Jul-07      Aug-07      Sep-07       TOTAL
 DIESEL9,330.00 5,740.00 11,783.30 26,853.30
  CNG    0.00      0.00    802.60   802.60
  GAS   359.50    92.10    492.30   943.90
 TOTAL 9,689.50 5,832.10 13,078.20 28,599.80



                COST SUMMARY
           Jul-07      Aug-07        Sep-07      TOTAL
DIESEL26,443.31 15,305.12 32,482.75             74,231.18
 CNG     0.00      0.00    1,949.04             1,949.04
 GAS    987.79    241.32   1,239.16             2,468.27
TOTAL 27,431.10 15,546.44 35,670.95             78,648.49



               COST PER GALLON
            Jul-07    Aug-07    Sep-07        TOTAL
  DIESEL   $ 2.83     $ 2.67    $ 2.76   $         8.26
   CNG     $ -        $ -       $ 2.43   $         2.43
   GAS     $ 2.75     $ 2.62    $ 2.52   $         2.63
  TOTAL    $ 2.83     $ 2.67    $ 2.73   $         2.74




                                                            6
       MTC AGENDA ITEMS- D-1 & 2 ATTACHMENT “A”-
         NOVEMBER 12th 2008 REGULAR MEETING



                                       FY 09

                            GALLONS USED
                       Jul-08      Aug-08           Sep-08      TOTAL
         DIESEL9,053.30 9,003.00 10,226.20 28,282.50
          CNG    0.00     0.00      0.00     0.00
          GAS   276.30   315.00    367.00   958.30
         TOTAL 9,329.60 9,318.00 10,593.20 29,240.80



                                  SUMMARY
              Jul-08              Aug-08              Sep-08           TOTAL
DIESEL     $ 39,855.24          $ 35,366.09     $ 36,282.19       $ 111,503.52
 CNG       $       -            $       -       $       -         $        -
 GAS       $ 1,059.51           $ 1,093.57      $ 1,154.19        $ 3,307.27
TOTAL      $ 40,914.75          $ 36,459.66     $ 37,436.38       $ 114,810.79



                          COST PER GALLON
                       Jul-08       Aug-08          Sep-08     TOTAL
         DIESEL    $      4.40     $     3.93   $     3.55  $    3.96
           CNG     $       -       $      -     $      -    $     -
           GAS     $      3.83     $     3.47   $     3.14  $    3.48
          TOTAL    $       4.39    $     3.91   $      3.53 $    3.94




                                                                                 7
        MTC AGENDA ITEMS- D-1 & 2 ATTACHMENT “A”-
          NOVEMBER 12th 2008 REGULAR MEETING




                      DIESEL COMPARISIONS
                        GAL       AMT      COST/GAL Cost/Variance
   JULY-SEPT 07       26,853.30 74,231.18    2.76
   JULY-SEPT 08       28,282.50 111,503.50   3.94     42.62%




                      ALL FUEL COMPARISION
DIESEL/CNG/GASOLINE
                        GAL       AMT      COST/GAL Cost/Variance
   JULY-SEPT 07       28,599.80 78,648.49    2.75
   JULY-SEPT 08       29,240.80 114,810.79   3.93     42.78%




                                                                    8
                                                        MTC AGENDA ITEMS- D-1 & 2 ATTACHMENT “A”-
                                                          NOVEMBER 12th 2008 REGULAR MEETING
                                                               CONTRACTOR REPORT CARD

                                     DESCRIPTION                                  SECTION     INCENTIVE DAMAGE AMOUNT         PER
Revenue Miles between Preventable Accidents (ratio equals/exceeds 70,000 miles)    3.24.1.1      X            $   200      QUARTER
Vehicle Cleanliness pulled out of service                                          3.24.2.1              X    $   300      INCIDENT
Vehicle in service not meeting standards                                           3.24.2.1              X    $   150      INCIDENT
Unlinked trip per revenue hour decreases by 10%                                    3.24.2.2              X    $   200       MONTH
On time performance for each route (-95%)                                          3.24.2.3              X    $   500       MONTH
On time performance for each route (-90%)                                          3.24.2.3              X    $ 1,000       MONTH
On time performance for each route (-85%)                                          3.24.2.3              X    $ 2,000       MONTH
Late route pull penalty (10+ MIN for start of sched)                               3.24.2.4              X    $   250      INCIDENT
Off Route penalty                                                                  3.24.2.5              X    $   250      INCIDENT
Failure to complete route                                                          3.24.2.6              X    $   250      INCIDENT
Missed service stops                                                               3.24.2.7              X    $   250        STOP
Unsatisfactory CHP inspection                                                      3.24.2.8              X    $   250     INSPECTION
Unsatisfactory CHP inspection                                                      3.24.2.8              X    $   250         BUS
Unsatisfactory CHP inspection (SERVICE TERMINATED)                                 3.24.2.8              X    $   500      INCIDENT
Operations and facility cleanliness                                                3.24.2.9              X    $   250         DAY
Failure to employ management (Resdient, Maintenance, Operations supervisor)       3.24.2.10              X    $   150    DAY/POSITION
Failure to report penalty or damage                                               3.24.2.11              X    $   100      INCIDENT
Submitted reports late (INCLUDES INVOICE)                                         3.24.2.12              X    $    50 REPORT/DAY LATE
Unresolved complaints                                                             3.24.2.13              X    $   150     COMPLAINT
Uniform/dress code                                                                3.24.2.14              X    $    10      INCIDENT
Preventative Maintenance inspections                                              3.24.2.15              X    $   100   INSPECTION DUE
Inoperative wheel chair lifts PUT IN SERVICE                                      3.24.2.16              X    $   200      INCIDENT
Revenue miles between preventative accidents (Ratio less than 5,000 Miles)        3.24.2.17              X    $   500     QUARTER
Vehicle miles between road and service calls (Ratio less 4,000 miles)             3.24.2.18              X    $ 0.01 x System miles/Month
By-passed passenger                                                               3.24.2.19              X    $    75      INCIDENT
Bus leaving stop 2 min or more early                                              3.24.2.19              X    $    75        STOP
Failure to announce bus stops                                                     3.24.2.20              X    $    75        STOP
TOTALS

                                                                                                                                            9
                                MTC AGENDA ITEMS- D-1 & 2 ATTACHMENT “A”-
                                  NOVEMBER 12th 2008 REGULAR MEETING

                             DESCRIPTION                                       AMOUNT        Jul-08       Aug-08      Sep-08
Revenue Miles between Preventable Accidents (ratio equals/exceeds 70,000 miles) $    200 $           - $         -   $      -
Vehicle Cleanliness pulled out of service                                       $    300 $           - $         -   $      -
Vehicle in service not meeting standards                                        $    150 $           - $         -   $      -
Unlinked trip per revenue hour decreases by 10%                                 $    200 $           - $         -   $      -
On time performance for each route (-95%)                                       $    500 $           - $         -   $      -
On time performance for each route (-90%)                                       $ 1,000 $            - $         -   $      -
On time performance for each route (-85%)                                       $ 2,000 $            - $         -   $      -
Late route pull penalty (10+ MIN for start of sched)                            $    250 $           - $         -   $      -
Off Route penalty                                                               $    250 $           - $         -   $      -
Failure to complete route                                                       $    250 $           - $         -   $      -
Missed service stops                                                            $    250 $           - $         -   $      -
Unsatisfactory CHP inspection                                                   $    250 $           - $         -   $      -
Unsatisfactory CHP inspection                                                   $    250 $           - $         -   $      -
Unsatisfactory CHP inspection (SERVICE TERMINATED)                              $    500 $           - $         -   $      -
Operations and facility cleanliness                                             $    250 $           - $         -   $      -
Failure to employ management (Resdient, Maintenance, Operations supervisor)     $    150 $           - $         -   $      -
Failure to report penalty or damage                                             $    100 $           - $         -   $      -
Submitted reports late (INCLUDES INVOICE)                                       $     50 $ 150 $                 -   $      -
Unresolved complaints                                                           $    150 $           - $         -   $      -
Uniform/dress code                                                              $     10 $           - $         -   $      -
Preventative Maintenance inspections                                            $    100 $           - $         -   $      -
Inoperative wheel chair lifts PUT IN SERVICE                                    $    200 $           - $         -   $      -
Revenue miles between preventative accidents (Ratio less than 5,000 Miles)      $    500 $           - $         -   $      -
Vehicle miles between road and service calls (Ratio less 4,000 miles) $ 0.01 $                       - $         -   $      -
By-passed passenger                                                             $     75 $           - $         -   $      -
Bus leaving stop 2 min or more early                                            $     75 $           - $         -   $      -
Failure to announce bus stops                                                   $     75 $           - $         -   $      -
TOTALS                                                                                      $ 150 $              -   $      -
                    August and September data are not complete due to First Transit staff transition at facility

                                                                                                                                10
                                                             MTC AGENDA ITEMS- D-1 & 2 ATTACHMENT “A”-
                                                               NOVEMBER 12th 2008 REGULAR MEETING
G:\Transportation-Data\_Unsorted Stuff\Transportation\Transportation Committees\MTC Committee\FY 2009\NOVEMBER 12-2008 REGULAR MEETING\7-ATTACHMENT A-MTC PERFORMANCE REPORTS November 12-2008
REGULAR MEETING.doc




                                                                                                                                                                                            11
NOVEMBER 12-2008 MTC REGULAR MEETING AGENDA ITEM D-1-ATTACHMENT
                                             Council Note
               DOUBLE DECK DEMONSTRATION BUS FOR SLO TRANSIT




While attending a recent Transit conference, the City Transit Manager was able to arrange for a 2004 model 40’
Double Deck Diesel Bus to be provided to SLO Transit for evaluation purposes. Alexander-Dennis Company is
a vendor based in the UK, who manufacturers a bus that meets all required regulations to be operated in the
U.S. The bus has 81 seats-53 fixed in the upper deck and 28 fixed seats in the lower deck, or 25 fixed seats plus
3 tip up seats for wheelchair accommodation. Total capacity including standees is over 100 passengers.

The demonstration bus is being provided without any direct cost to the City except for fuel/fluids and insurance
which will be handled through our existing operations and maintenance contract with First Transit Inc. The bus
arrived here on Monday, October 27 and Alexander-Dennis has provided their training and support Manager to
handle the driver and mechanic orientations. We anticipate the demonstration bus to be utilized during our
weekday peak on Cal Poly Route 4 from approximately October 30th thru November 21st. SLO and First Transit
contractor staff have already driven the routes and in conjunction with our City arborist are in the process of
getting a few overhanging tree limbs trimmed back to avoid any damage to the bus or trees but do not anticipate
any major issues to arise.

This is an excellent opportunity for us to try out a high capacity bus before we would consider buying one. The
main purpose of this trial is to see if this type of bus can increase our passenger carrying capacity and reduce
rider leave behinds without any significant operating issues inherent with the increased height and extra time it
takes to load and unload.

For additional information or questions concerning SLO Transit or the demonstration bus please contact John
Webster at 781-7121 or jwebster@slocity.org
          NOVEMBER 12-2008
          MTC REGULAR MEETING
          AGENDA ITEM D-1-ATTACHMENT




SAN LUIS OBISPO COUNCIL OF GOVERNMENTS

  Region Wide Fare Improvement Study:

     Focus Group Summary
                         First Draft

                     October 2008




           Prepared by
NOVEMBER 12-2008
MTC REGULAR MEETING
AGENDA ITEM D-1-ATTACHMENT
                          NOVEMBER 12-2008
                          MTC REGULAR MEETING
                          AGENDA ITEM D-1-ATTACHMENT
                           San Luis Obispo Council of Governments
                             Region Wide Fare Improvement Study




                                      TABLE OF CONTENTS

D ESCRIPTION OF THE F OCUS G ROUPS ______________ 1

F OCUS G ROUP R ESULTS __________________________ 3
   FINDING INFORMATION_____________________________________ 3
   TRANSFERRING & FARES ____________________________________ 5
   DIFFERING POLICIES _______________________________________ 7

C ONCLUSION __________________________________ 9




FOCUS GROUP SUMMARY                                                 TABLE OF CONTENTS
ADMINISTRATIVE DRAFT - OCTOBER 2008                                             PAGE I
NOVEMBER 12-2008
MTC REGULAR MEETING
AGENDA ITEM D-1-ATTACHMENT
                                   NOVEMBER 12-2008
                                   MTC REGULAR MEETING
                                   AGENDA ITEM D-1-ATTACHMENT
                                San Luis Obispo Council of Governments
                                   Region Wide Fare Improvement Study




     DESCRIPTION OF THE FOCUS GROUPS
    The study included three separate focus groups: South County, North
County, and Central County area (San Luis Obispo City). A focus group
originally scheduled for the North Coast was cancelled because an
insufficient number of participants could be confirmed. Participants who
had been invited to the North Coast Focus Group were encouraged to
attend the North County or San Luis Obispo City Focus Group.

    Participants were solicited by members of SLOCOG’s Social Services
Transportation Advisory Committee, members of the Region-Wide
Fare Improvement Study team, and transit agency staff; and through
flyers on the buses. Participants who were directly solicited included both
previous survey respondents who had indicated they would be willing to
participate, as well as potential new participants identified by the solicitors.
Selected participants included seniors, persons with disabilities, current
riders, former riders, non-riders, and commuters. Participants ranged in age
from 18+ years to over 80 years of age.

    The compositions of the focus groups are outlined below:

         Central County Focus Group – seven participants:

             1 – Senior,

             3 – Current riders,

             1 – Current rider (Cuesta student),

             1 – Person with disability (former rider /CalPoly student),

             1 – Non-rider;

         South County Focus Group – six participants:

             1 – Person with disability (regular Runabout rider),




FOCUS GROUP SUMMARY                                                  DESCRIPTION OF THE FOCUS GROUPS
ADMINISTRATIVE DRAFT - OCTOBER 2008                                                            PAGE 1
                                      NOVEMBER 12-2008
                                      MTC REGULAR MEETING
                                      AGENDA ITEM D-1-ATTACHMENT
                      San Luis Obispo Council of Governments
                      Region Wide Fare Improvement Study


                                 2 – Seniors,

                                 3 – Social service agency representatives (seniors, homeless);

                             North County Focus Group – 10 participants:

                                 2 – Occasional riders (commuters),

                                 1 – Senior,

                                 1 – Regular rider (Cuesta college student),

                                 2 – Persons with disabilities,

                                 1 – Former regular rider,

                                 2 – Social service agency representatives,

                                 1 – Occasional rider.




FOCUS GROUP SUMMARY                                          DESCRIPTION OF THE FOCUS GROUPS
ADMINISTRATIVE DRAFT - OCTOBER 2008                                                    PAGE 2
                                NOVEMBER 12-2008
                                MTC REGULAR MEETING
                                AGENDA ITEM D-1-ATTACHMENT
                               San Luis Obispo Council of Governments
                                  Region Wide Fare Improvement Study




                                           FOCUS GROUP RESULTS
    Questions were centered around the following three topics:

        FINDING INFORMATION needed to plan a trip requiring
        transfers;
        TRANSFERRING & FARE MEDIA problems and solutions;
        DIFFERING POLICIES among the different agencies regarding
        transfers, fares, and discounts.


    FINDING INFORMATION
    Participants did not believe there is one way to get information.

    Most respondents indicated that the first place to look would be the
web; however, few respondents indicated they knew which website to visit.
Participants who had used the websites complained the sites were often out
of date and difficult to read. Older riders and potential riders were less
comfortable with the web and were not likely to use the internet. Seniors
within the groups were more likely to use the telephone number or hard
copies of the schedules. Several respondents referred to trip planners that
they have seen on other transit websites where the new rider enters their
starting place and destination along with the time of day they want to travel
and the website provides a complete itinerary for the trip including which
bus to catch at what time and what stop. Combining the websites was
suggested by several participants.

    Participants who had used the phone indicated that the customer
service representatives were very helpful and provided accurate
information. Seniors in particular indicated that they were more
comfortable talking with a customer service representative. Participants
who used the phone also said that customer service was knowledgeable
about connecting to other systems.




FOCUS GROUP SUMMARY                                                             FOCUS GROUP RESULTS
ADMINISTRATIVE DRAFT - OCTOBER 2008                                                          PAGE 3
                                      NOVEMBER 12-2008
                                      MTC REGULAR MEETING
                                      AGENDA ITEM D-1-ATTACHMENT
                      San Luis Obispo Council of Governments
                      Region Wide Fare Improvement Study


                          Comments were made that the schedules, both hard copies and on the
                      internet, were difficult to read and understand. One participant did hold up
                      the SLO Transit schedule, saying that this was the easiest one to read, but
                      indicated confusion over the fact that some buses did not run on Fridays or
                      when CalPoly was not in session. More use of both Spanish and English, as
                      well as more “pictorial” brochures would be helpful, especially for riders
                      with less education.

                          Participants also felt it would be very difficult for a new rider to learn
                      about connections to other systems before they rode. Once they were on
                      the bus, the best source was considered other riders. Other riders were
                      considered by the current riders in the group to be a more reliable
                      information source than drivers, whom they said are “hit and miss.” In one
                      group, a rider came to the defense of the drivers, saying they are “barraged
                      with the same questions by the same people all day.”

                          Several participants said they find out information through the maps
                      and schedules posted at the transit centers. Several participants suggested
                      that a large map that indicates connections in all the areas be posted at the
                      transit centers. One participant who had travelled extensively in Europe
                      said that copying the European information displays, which provided
                      complete information of all transit systems available and all conceivable
                      connections, would make it very easy to find out how to get around on the
                      different systems. Another participant suggested area-specific brochures,
                      such as were created for the Avila Beach Trolley.

                          Several participants remembered RTA having people at the transfer
                      sites, the colleges, and the senior centers to explain how to use the system
                      and be sure everyone got on the right bus. The participants said that this
                      was particularly helpful.

                          SAMPLE COMMENTS:
                              “I had never ridden on public transportation before….when it was new, it was
                              really scary.”




FOCUS GROUP SUMMARY                                                             FOCUS GROUP RESULTS
ADMINISTRATIVE DRAFT - OCTOBER 2008                                                          PAGE 4
                                       NOVEMBER 12-2008
                                       MTC REGULAR MEETING
                                       AGENDA ITEM D-1-ATTACHMENT
                                      San Luis Obispo Council of Governments
                                         Region Wide Fare Improvement Study


           “You can ask the bus drivers, but it depends if they have the information and
           how cranky they are that day.”
           “When I first started riding I call the number on the schedule, told them where
           I wanted go and they told me how to get there – they are really quite good.”
           “The RTA bus schedule – the way they put it together, you can’t even read it.”
           “They don’t really tell you there are other buses you can transfer to.”
           “It was a lot of help having someone there to ask questions.”
           “Bring all this information into one website and into one map.”


    TRANSFERRING & FARES
    Participants indicated that they were frustrated by the lack of
technology. A lot of irritation was expressed regarding punch passes.
However, they felt that they should not be eliminated unless they were
replaced with some other fare media that allowed riders to pay up front, so
that they would not have to pay cash each time.

    A concern was expressed, particularly by senior participants, that
getting a pass needs to be easier. Several participants stated that the
number of pass outlets needed to be expanded, to include Senior Centers,
banks, grocery stores and Chambers of Commerce. While younger
participants considered getting passes online an advantage, older
participants indicated that many of their peers “wouldn’t even turn on a
computer.” One participant suggested ticket vending machines at the
transfer centers. While it was suggested that the bus drivers sell the passes,
current riders argued that it would not be practical. Confusion existed
regarding where passes can be purchased. One said: “I was told I could get
it at the Government Center – the Government Center covers how many
blocks.”

    Regular riders appear very savvy about the cost of transfers and using
the fare media which provides them with the lowest cost.




FOCUS GROUP SUMMARY                                                                          FOCUS GROUP RESULTS
ADMINISTRATIVE DRAFT - OCTOBER 2008                                                                       PAGE 5
                                        NOVEMBER 12-2008
                                        MTC REGULAR MEETING
                                        AGENDA ITEM D-1-ATTACHMENT
                      San Luis Obispo Council of Governments
                      Region Wide Fare Improvement Study


                          Social service agency representatives agreed that replacing the Universal
                      Passes (coupons) with Day Passes would be better for them and their
                      clients.

                          Timed transfers were considered a concern. When it was suggested
                      that transfers be eliminated, current riders were concerned that the bus
                      would become too costly.

                          SAMPLE COMMENTS:
                                 “This is a really big issue – they always use up like all the quarters (regarding
                                 punch passes).”
                                 “A lot of students have punch passes; since the schedule changed combining the
                                 11 and 12 there is a time crunch and people are missing their connections.”
                                 “It would be good (to have a day pass) depending on the price.”
                                 “Why are they still using that ancient punch pass technology—Don’t they have
                                 swipe cards.”
                                 “I haven’t got a consistent answer what the policy is regarding three and five
                                 day passes are good only for consecutive days or if you can skip a days. I ask
                                 the bus drivers, and they say they don’t know.”
                                 “They need to go to Santa Barbara and see how they do it there.”
                                 “I hate having one thing for this and one thing for that. It gets confusing. It
                                 would be much easier to have one thing good for everything.”
                                 “The regional pass will get you on multiple systems. You can get all the way
                                 down to Santa Maria and I think that is fantastic, but for $50 it just doesn’t
                                 work out for me.”
                                 “Unless you ask for an RTA transfer, you get the city bus transfer, and the
                                 RTA won’t accept that… You need to know to ask for it… there have been a
                                 lot of people who transferred over and this is their first time transferring cause
                                 they mostly been to Poly and “no, you have to pay full fare.”
                                 “A downside to a day pass is when they are done with it they will try to sell it
                                 and they do.”
                                 “The punch pass is frustrating, but no more frustrating than someone bringing
                                 in a hand full of nickels and dimes.”



FOCUS GROUP SUMMARY                                                                     FOCUS GROUP RESULTS
ADMINISTRATIVE DRAFT - OCTOBER 2008                                                                  PAGE 6
                                     NOVEMBER 12-2008
                                     MTC REGULAR MEETING
                                     AGENDA ITEM D-1-ATTACHMENT
                                    San Luis Obispo Council of Governments
                                       Region Wide Fare Improvement Study


         “Making it easier to pay--juggling all these punch cards, having three different
         types of passes for all the bus systems. It seems sort of a no brainer to unifying
         the whole plan – on a debit card or universal bus pass… bring it all together
         with one way to pass without a time limit.”
         “$4.00 for a day pass is about right—“
         “Paying one time is easier than paying over and over again.”


    DIFFERING POLICIES
    All participants thought there should be agreement among the different
agencies on the discounts and rules. There was no agreement what those
rules should be. A majority in two groups suggested 55, while one group
settled on 65. One participant felt that the federal government should
determine the correct age. Another said that the federal government was
upping the age to 70. Some felt that transit agencies should offer all riders
the lowest fare possible and not offer any special discounts. Most felt that
the Gold Pass should be honored on all transit systems.

    Regarding the number of children that may ride free, two differing
opinions existed. Some felt that any number of children that the “fare
paying adult” can manage (no more than three) should ride free. Others
felt that if the child takes a seat, then they should have to pay.

    Some participants were concerned that a stigma could be attached to
showing an ID for the discounted fare, while others voiced the opinion that
riders have the “choice” of showing an ID to get a discount, or not
showing an ID and not getting the discount.

    Regarding an authorization card for seniors and persons with
disabilities, several participants expressed concerned that the person would
be required to go into San Luis Obispo to obtain one. Suggestions were
made that the agencies go the Department of Social Services (DSS) or to
the senior centers on a monthly basis to provide passes.




FOCUS GROUP SUMMARY                                                                           FOCUS GROUP RESULTS
ADMINISTRATIVE DRAFT - OCTOBER 2008                                                                        PAGE 7
                                      NOVEMBER 12-2008
                                      MTC REGULAR MEETING
                                      AGENDA ITEM D-1-ATTACHMENT
                      San Luis Obispo Council of Governments
                      Region Wide Fare Improvement Study


                          SAMPLE COMMENTS:
                                 “Each bus system has their own set up rules and it is up to the passengers
                                 to know what those rules are and figure them out. Now is the time they
                                 need to come together.”
                                 “It seems like there should be one agency serving the (public)
                                 transportation serving the Central Coast, San Luis Obispo County and
                                 Northern Santa Barbara County. It may be a problem with
                                 governmental structure. It helps if you have transit districts and then they
                                 talk to each other and standardize and dovetail the schedules. They are
                                 not designed to mesh.”
                                 “What we technically need is communication among all the bus systems.
                                 Without that communication you miss transfer… and communication to
                                 know that you need to get a transfer… there is a lot of information that
                                 people need to know that they don’t.”




FOCUS GROUP SUMMARY                                                              FOCUS GROUP RESULTS
ADMINISTRATIVE DRAFT - OCTOBER 2008                                                           PAGE 8
                                NOVEMBER 12-2008
                                MTC REGULAR MEETING
                                AGENDA ITEM D-1-ATTACHMENT
                               San Luis Obispo Council of Governments
                                  Region Wide Fare Improvement Study




                                                                 CONCLUSION
    Nine proposed changes to the current transit fare practices and policies
have been advanced for consideration. The focus groups provided
additional insight into the importance and acceptance of these potential
changes by current riders and potential riders.

    1. Implement Regional Day Pass – Acceptance with
        Reservations

        Although a Regional Day Pass valid on all systems was considered
        a positive, the price point was a major concern. Several participants
        expressed that eliminating transfers and/or punch passes would be
        a disadvantage, but were frustrated at having to handle three or more
        different fare media to make a single trip.

    2. Redesign Regional Monthly Pass – No Opinion

        A redesign of the Regional Monthly Pass was not discussed;
        however, one respondent commented that it was difficult to
        distinguish the Regional Monthly Pass from the RTA Monthly
        Pass.

    3. Eliminate Universal Pass Coupons – Good Acceptance

        While riders participating in the focus groups had seen the
        Universal Pass coupons, none had used them. Representatives
        from the social service agencies indicated that a Regional Day Pass
        would be easier for them and their clients.

    4. Establish Uniform Discount Policy – Very Favorable
        Acceptance

        Developing common rules and regulations and simplifying the fare
        media was a common theme among all groups. No common
        agreement was reached regarding the correct age for a senior
        discount, although 55 was the age most often named. A few



FOCUS GROUP SUMMARY                                                             CONCLUSION
ADMINISTRATIVE DRAFT - OCTOBER 2008                                                 PAGE 9
                                      NOVEMBER 12-2008
                                      MTC REGULAR MEETING
                                      AGENDA ITEM D-1-ATTACHMENT
                      San Luis Obispo Council of Governments
                      Region Wide Fare Improvement Study


                               indicated that the fare should be the same for everyone, regardless
                               of age or disability.

                               Similarly, participants did not agree on the number of children who
                               should ride free with a fare-paying adult. The number ranged from
                               as many as they can keep under control to if they take a seat, they should
                               have to pay.

                          5. Provide Consistent Information – Very Favorable Acceptance

                               The internet was considered the best choice for providing
                               information regarding connections; however, most agreed that hard
                               copy maps and schedules and customer service phone lines were
                               also necessary. The idea of a single map that would show all
                               connections was suggested by all groups. Overall, all transit agency
                               websites were considered difficult to navigate, and some indicated
                               that they contained incorrect or out-of-date information, although
                               the opinion was not unanimous. Some felt that the specific sites
                               were good. Google Transit and automatic trip planners were
                               suggested to enhance the sites. Participants were not familiar with
                               the Rideshare website.

                          6.   Expand Purchase Options – Very Favorable Acceptance

                               Although participants were not specifically asked about purchase
                               locations, several volunteered that expanding the locations where
                               people could purchase passes was important. Overall, the groups
                               did not think it was fair to have someone who is dependent on
                               transit have to go somewhere to which they would not normally
                               travel in order to get a pass.

                          7. Consider Uniform Farebox Technology – Very Favorable
                               Acceptance

                               The idea of smart cards was brought up independently in two
                               groups.




FOCUS GROUP SUMMARY                                                                           CONCLUSION
ADMINISTRATIVE DRAFT - OCTOBER 2008                                                               PAGE 10
                              NOVEMBER 12-2008
                              MTC REGULAR MEETING
                              AGENDA ITEM D-1-ATTACHMENT
                             San Luis Obispo Council of Governments
                                Region Wide Fare Improvement Study


   8. Standardize Fare Media – Very Favorable Acceptance

       Participants did not see any reason for special passes, such as
       RTA’s Senior Gold Pass, not to be valid on all systems. Overall,
       seniors and persons with disabilities did not object to having an ID
       to take advantage of the discounts; however, having an ID that
       would be valid on all transit systems was important. Submitting an
       application by mail with a picture and proper identification was
       favored by most participants, who considered the cost of obtaining
       a passport picture negligible. Having RTA come out to senior
       centers and social service offices on a regular basis to make IDs
       was also suggested.




FOCUS GROUP SUMMARY                                                           CONCLUSION
ADMINISTRATIVE DRAFT - OCTOBER 2008                                               PAGE 11
                               California Transit Association




Funding Update                                                September 23, 2008


Governor Signs 2008-09 State Budget
Governor Arnold Schwarzenegger signed the 2008-09 State Budget Act today. AB 1781
(Committee on Budget), the Conference Committee report along with a series of budget
trailer bills, including AB 88 and AB 268, the transportation omnibus bill. The proposal
allocates $306 million for the State Transit Assistance (STA) Program, which is down from
the $559 million that was approved by the Budget Conference Committee in early July.

The Governor blue-penciled STA from the $406 million amount that the Legislature allocated
in AB 88 (Committee on Budget), to $306 million as he proposed in his May Revision and
reiterated in the August Compromise in order to fund the home-to-school program.
Consequently, only $306 million out of roughly $2.1 billion of transit revenues will remain for
traditional transit purposes.

The following is a summary of the budget impacts on public transportation:

   •   Provides $306 million for STA.
   •   Protects Proposition 42, which accounts for $213 million of STA funding.
   •   Allocates $60 million as a loan from the Traffic Congestion Relief Fund to keep the
       Public Transportation Account solvent.
   •   Does not provide any funding for transit capital projects in the STIP.
   •   Appropriates $350 million for the PTMISEA program.
   •   Appropriates $101 million for the Transit System Safety Security and Disaster
       Response Account.
   •   Provides $122 million for intercity rail operations.
   •   Allows 2007-08 STA disbursements for the 3rd and 4th quarters to be made by the
       Controller.

Please click here to view the projections of STA program funding for your organization.

Please contact Legislative Advocate Gus Khouri (Gus@CalTransit.org) or Legislative and
Regulatory Assistant Sabrina Means (Sabrina@CalTransit.org) or call 916-446-4656 if you
have any questions.



             www.caltransit.org // p. 916.446.4656 // f. 916-446-4318
                          NOVEMBER 12-2008
                          MTC REGULAR MEETING AGENDA ITEM D-1- ATTACHMENT
Executive Director’s Report                                                                                 October 14, 2008

STATE UPDATE
APTA Conference in San Diego a Huge Success: Congratulations to San Diego Metropolitan Transportation System CEO
Paul Jablonski, his staff and the MTS board for hosting last week’s American Public Transportation Association (APTA) Annual
Meeting and Expo. The event, which brings together transit professionals from throughout the world, doesn’t make it to the West
Coast very often, so we’re especially grateful to Paul and his staff for having served as such commendable hosts.
Congratulations are also due for a number of Association members who were elected to APTA’s Executive Committee and
Board of Directors. Among them were Michael J. Scanlon, General Manager/CEO of San Mateo County Transit District and
Peninsula Corridor Joint Powers Board (elected as Secretary/Treasurer); David Solow, CEO of Southern California Regional
Rail Authority (Vice-Chair, Commuter and Intercity Rail); Doran Barnes, Executive Director of Foothill Transit and Governing
Board Member of Access Services, Inc. (Vice Chair, Human Resources); Richard Bacigalupo, Federal Relation Manager of
Orange County Transportation Authority (Vice Chair, Management and Finance); Linda Bohlinger, Vice President of HNTB
Corporation (Vice Chair, Research and Technology); and Jeanne Krieg, CEO of Eastern Contra Costa Transit Authority (Region
VI Director). In addition, Dr. Beverly Scott was elected Chair of APTA’s Executive Committee and Board of Directors.
Currently the General Manager and CEO of Metropolitan Atlanta Rapid Transit Authority, Dr. Scott formerly held the same
position at Sacramento Regional Transit, and is a past member of the California Transit Association Executive Committee.
Finally, the gathering also included the induction of Frank J. Lichtanski into the APTA Hall of Fame. Frank, who passed away in
June of 2005, was instrumental in the formation of Monterey-Salinas Transit, which he served as CEO for 23 years. He was also
Chair of the Association’s Small Operators Committee, and was a longtime member of the Association’s Executive Committee.
California Highlighted at APTA Conference: I had the pleasure of serving on the panel for the “California Highlights and
Happenings” presentation during the first day of the APTA Annual Meeting. I provided an overview of California’s recent
global warming efforts and their impact on transit. Click here to view the Power Point file used during my presentation. Much
thanks to Kurt Karperos of the California Air Resources Board, Tim Papandreou of L.A. County Metro and Val Menotti of
BART, whose contributions as presenters during our recent webinar on Climate Change and Transit provided a great deal of the
material I was able to use in my own presentation.
First Global Warming Task Force Meeting: While at the APTA Annual Meeting, I staffed, along with Deputy Executive
Director Jim McElroy and Legislative & Regulatory Assistant Sabrina Means, the kick-off meeting of our new Global Warming
Task Force. Co-chaired by our Strategic Planning Task Force Chair, Paul Jablonski, our Legislative Committee Chair, Sharon
Cooney (San Diego MTS), and our Executive Committee Vice Chair, this group is charged by Executive Committee Chair
Michael Burns (Santa Clara VTA) with recommending to the Executive Committee a comprehensive Association policy position
and advocacy strategy addressing California global warming and climate change laws.
Transit-Oriented Development Funds to be Addressed: The California Department of Housing and Community
Development (HCD) has announced a series of stakeholder meetings for Proposition 1C transit oriented development and infill
incentive grant program funds. The next meetings are scheduled Oct. 17 in Los Angeles, and Oct. 20 in Sacramento. Additional
information about the meetings can be found on HCD’s website. For more information, contact Legislative and Regulatory
Assistant Sabrina Means at Sabrina@caltransit.org.
Seats All Filled for Upcoming Transit Capital Summit: Our registration requests have reached capacity for this week’s
Transit Capital Summit, co-hosted by the California Transit Association and the California Transportation Commission (CTC).
Thursday’s event in Sacramento will explore whether the State’s current system for funding transit capital projects can be
rationalized. The Association and the CTC will bring together state agencies, legislative staff, transit systems, and regional
agencies to review the current transit capital funding system, and discuss how to rationalize the processes and procedures going
forward. Thanks to all those who have registered. We’ll have a detailed wrap-up of the proceedings available next week.

                           By Joshua W. Shaw
                           www.caltransit.org // p. 916.446.4656 // f. 916-446-4318
                                       NOVEMBER 12-2008
                                       MTC REGULAR MEETING AGENDA ITEM D-1- ATTACHMENT
Executive Director’s Report (cont.)                                                                           October 14, 2008

ASSOCIATION NEWS AND ACTIVITIES
Deadline Approaching for Discounted Fall Conference Registration: Register by October 17 (THIS FRIDAY!) to take
advantage of “early bird” benefits for the upcoming Fall Conference in Monterey. Co-hosted by the California Transit
Association and the California Association for Coordinated Transportation (CalACT), “California’s Public and Community
Transportation Conference and EXPO” is slated for November 4-7. Don’t miss out on Keynote Speaker Robert F. Kennedy,
Jr.; the EXPO, featuring an indoor tradeshow and outdoor bus display; some three dozen educational sessions, including
“Funding Transit’s Future – Reauthorization and Beyond”; a Tech Tour of Monterey-Salinas Transit’s Marina Transit Exchange;
dinner at the world famous Monterey Bay Aquarium; the Frank J. Lichtanski Memorial Scholarship Fund golf tournament; and
networking opportunities to exchange ideas with colleagues and catch up with old friends. Click here to view the preliminary
agenda and registration packet.

Reauthorization Platform Approved by Executive Committee: During its September 11 meeting, the Executive Committee
adopted the revised Principles of Reauthorization, an advocacy platform for the Association to pursue in coming negotiations at
the national level. The initial document was the product of several months of deliberations by the Association's Federal
Reauthorization Task Force. Chaired by Richard Bacigalupo of the Orange County Transportation Authority, the task force
adopted a set of “Federal Reauthorization Principles" that addressed 12 overarching priorities and 12 program/regulatory issues.
Approved in concept by the Executive Committee during its July 18 meeting, the document underwent an additional review
period, during which the task force added three new principles related to school transportation, eliminating requirements on
small start projects, and requirements for greater participation of transit agencies in the planning process. This revised version
was then approved by the Executive Committee in September.

Visit – and Utilize– the Transit Marketplace at www.caltransit.org: In response to requests from numerous members, our
new California Transit Association website includes the ability for members to post both Job Announcements and Requests for
Proposals (RFPs) for planned projects. Once logged in through your user account, you can utilize the “Member Tools” on the
home page to submit items for either section. You can view entries in those sections via the “Job Postings” or “California Transit
Marketplace” links that appear at the top of every page on the site. If you don’t yet have a user account, click here to sign up for
one. User accounts are limited to persons from Association member agencies and companies. If you encounter any difficulties or
have any questions, use this online form to contact our website staff.




                           By Joshua W. Shaw
                           www.caltransit.org // p. 916.446.4656 // f. 916-446-4318
                                       NOVEMBER 12-2008
                                       MTC REGULAR MEETING AGENDA ITEM D-1- ATTACHMENT

								
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