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4.20. to 4.26 comments.xls - - - lyvfs1lax - Shared - Research

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4.20. to 4.26 comments.xls - - - lyvfs1lax - Shared - Research Powered By Docstoc
					          Puringwood@aol.com
Apr 26 2009 11:33PM Tickets time out too quickly.
          roneugcor@yahoo.com
Apr 26 2009 11:09PM You guys are Ok. Just another ticket center to me. There has only been one real screw up by you guys
          gimma69@yahoo.com
Apr 26 2009 10:48PM Took several tries to process my order. I finally had to close all my browsers/tabs and start all over. N
          veloy.comp@sbcglobal.net
Apr 26 2009 10:41PM I ordered tickets for King Tut" a couple of months ago through Ticketmaster & they arrived without a
          skigirls7@aol.com
Apr 26 2009 10:40PM thankyou very much. great service
          ROBERTSMEMPHIS@BELLSOUTH.NET
Apr 26 2009 10:34PM the online purchase was a nightmare: from 11:30 pm until 12:30 am! your system kept being unrespo
          bestalrn@hotmail.com
Apr 26 2009 10:30PM Love bying tickets but CAN I SAY HATE HATE HATE THE TIMER thing take it away!!!! If you have compu
          mjrox81@gmail.com
Apr 26 2009 10:13PM I wish there wasn't SO many fees. The ticket price can be $35 but after all the fees you end up paying
          mika.mustajarvi@helsinki.fi
Apr 26 2009 10:03PM I would be nice if you could send tickets to buyer's country intead of will call.
          rwink1@cox.net
Apr 26 2009 9:51PM I like to print my own tickets out most of the time I can this purchase option not available
          robert.chandler1@att.net
Apr 26 2009 9:35PM Added fees are too high and annoying.
          jhernan.0883@gmail.com
Apr 26 2009 9:27PM n/a
          mtchulstein@sio.midco.net
Apr 26 2009 9:21PM The time count down makes you to nervous.
          joywilson37@hotmail.com
Apr 26 2009 9:21PM I think that the service charges for ticketmaster are TOO HIGH!!! You want to enjoy an event at reaso
          Nelidamrn@yahoo.com
Apr 26 2009 9:16PM Maybe ticketmaster should consider lowering prices on all the surcharges because at the end of addin
          celica86@aol.com
Apr 26 2009 9:06PM I had to try 4 times to get tickets even though you already had my CC info and that SecureCode at the
          fusbenz23@aol.com
Apr 26 2009 9:01PM nice and fast to the point
          tuan.t.ta@gmail.com
Apr 26 2009 9:00PM The time pressure is difficult. You should make a mechnaism to link all friends together even though t
          kruideye@comcast.net
Apr 26 2009 8:56PM don't like the process of changing credit card info.
          mauricia_torres@sbcglobal.net
Apr 26 2009 8:55PM I think a better seating Chart for Grove of Anaheim would be helpful.
          pmarc323@yahoo.com
Apr 26 2009 8:45PM It is very costly to order through ticketmaster. I was not very happy about paying for service charge a
          jdocouto@hotmail.com
Apr 26 2009 8:42PM your extra charges are out of line
          steelarez@aol.com
Apr 26 2009 8:42PM none
          xxx@yahoo.com
Apr 26 2009           N/A
          maligie@comcast.net
Apr 26 2009 8:36PM the site froze several times when I was going to accept the tix. Took me 3 tries of going all the way ba
          jaymemarie@mac.com
Apr 26 2009 8:35PM I wish that I could have chosen the specific seats at the venue. I wanted to be seated directly in the m
          j_boogie18@yahoo.com
Apr 26 2009 8:35PM it took me like 20 minutes to order my tickets because the timer kept running out cause the page wou
          leculp@gmail.com
Apr 26 2009 8:31PM It would be nice to be able to customize ticket orders more= e.g.I'd take a row further back to get aisl
          CBenav6326@aol.com
Apr 26 2009 8:27PM very smooth process!
          Placid518@aol.com
Apr 26 2009 8:24PM I was sad to see we could no longer pick up our tickets at ticketmaster locations for free. I used to pick
          tradeup44@aol.com
Apr 26 2009 8:23PM I thought I was originally purchasing tickets from the Humphrey's site as the site said Humphreys conc
          Mrgerardito@aol.com
Apr 26 2009 8:18PM Its been made a bit more user friendly. I like it...
          cruznight@aol.com
Apr 26 2009 8:15PM Convienence charge is a rip off!!!!!!
          kirnatoli@gmail.com
Apr 26 2009 8:08PM I absolutely hate paying ticketmaster fees. They are outrageously expensive!!!!!!!!! I would rather tra
          alfern.webb@mckesson.com
Apr 26 2009 8:07PM The system kept timing out when I tried to purchase my ticket which means I had to re-type all my inf
          langdon@classicnet.net
Apr 26 2009 8:03PM I found the purchasing process very frusting. I was logged in to my account and still had to enter scram
          pbladek@usa.net
Apr 26 2009 8:03PM Your shot clock" is both annoying and intimidating"
          jessrose@gwmail.gwu.edu
Apr 26 2009 8:02PM It took several attempts to successfully place order - after selecting shipping option the next page wou
          jacklangdon@yahoo.com
Apr 26 2009 7:57PM 11 dollars for a convenience charge is ridiculous. Other than that everything is satisfactory.
          grodri165@aol.com
Apr 26 2009 7:56PM The time to choose an option is not long enough.
          KWPio@comcast.net
Apr 26 2009 7:41PM You only allow 2.5 minutes to complete the first section of the ticket purchase and your own site wou
          bayouron76@cox.net
Apr 26 2009 7:40PM Use this service regularly and enjoy the convenience of ticketmaster
          rililocone@msn.com
Apr 26 2009 7:31PM It was good the only problem was that I experienced some internet problems
          george@georgewolf.com
Apr 26 2009 7:23PM Order processing fee was not stated in advance. I also would like to know why their are convenience c
          ATKINSONRB@COMCAST.NET
Apr 26 2009 7:11PM tHIS TOOK 4 TIMES TO PROCESS CORRECTLY. EXCESSSIVE FOR TEH CONVENIENCE CHAGE TAHT IS REQ
          martylchurch@yahoo.com
Apr 26 2009 6:55PM I really like the convenience of ordering tickets on line however the extra charges is getting to be a litt
          cnawillis@yahoo.com
Apr 26 2009 6:49PM i am travreling into maryland and this made my time there to be able to get ticket to a good artist of m
          lmluciano@comcast.net
Apr 26 2009 6:48PM Too much extra fees. (convenience charge processing fee etc)
          terabanister@yahoo.com
Apr 26 2009 6:44PM You need to give people more time to fill out there information
          cruz529@comcast.net
Apr 26 2009 6:42PM just waitnig for tickets to print here
          mikeyb@silcom.com
Apr 26 2009 6:41PM The service fee is unreasonable. It was more that 1/3 the cost of the ticket. Per ticket. That's just wron
          rrechden@gmail.com
Apr 26 2009 6:40PM After requesting the ticket to be charged on my credit card it took about ten minutes for the response
          aroty@columbus.rr.com
Apr 26 2009 6:39PM When I was attempting to purchase the tickets at first it kept timing out on me and giving me an error
          frothymagoo@yahoo.com
Apr 26 2009 6:34PM Everything was Great again! I will use Ticketmaster every time I have a chance!
          thekinghouse@yahoo.com
Apr 26 2009 6:32PM Would like finer detail of venue seating e.g. exact seat.
          leeanne.jefferson@hotmail.com
Apr 26 2009 6:28PM More time to respond to ticket purchase...for first time users...lost better seats due to unknown proce
          gaheflin@olemiss.edu
Apr 26 2009 6:27PM It was easy and secure. Thanks
          marbadee@comcast.net
Apr 26 2009 6:26PM I would like to be able to choose from available seats while ordering online since my companion has v
          jenniferamandamiller@yahoo.com
Apr 26 2009 6:24PM Due to traffic on internet I had to try twice to purchase tickets. I also had to do it in sucha hurried tim
          kwante1@aol.com
Apr 26 2009 6:23PM I like when you are asked without passwords to make a purchase.
          lastchance892000@yahoo.com
Apr 26 2009 6:19PM the service charges seem very high especially for the tickets when you choose to print them yourself.
          timj@stanford.edu
Apr 26 2009 6:16PM I found the Ticketmaster website easy to use.
          d_humphries@att.net
Apr 26 2009 6:10PM I hate your charges upon charges upon charges...don't mind you making a profit but I would avoid usi
          dancingc908@aim.com
Apr 26 2009 6:10PM What does the convenience charge cover? It is an additional $10 per ticket which is outrageous. I kno
          rondove2000@yahoo.com
Apr 26 2009 6:09PM I would like to see what seats are available for a concert
          ajohnso2@grenergy.com
Apr 26 2009 6:09PM I had a little problem navigating the site and had to do it twice because I ran out of time reading the in
          doublemagnums@yahoo.com
Apr 26 2009 6:08PM I've ordered tickets off ticket master with help of my parents before i turned 18 and its ben working o
          lovelyxchelsea@aol.com
Apr 26 2009 6:08PM I was very pleased and found what i was looking for right away although it took a few tries for my cred
          HUDDLESTON3@OH.RR.COM
Apr 26 2009 6:05PM HAD A TERRIBLE TIME GETTING TRANSACTION TO GO THRU TOOK OVER 30MINS TO COMPLETE AFTE
          roang9@aol.com
Apr 26 2009 6:04PM I am a big time boxing fan. Especially of Miguel Cotto -who often fights at The Garden.I think the true
          AMixedRicanGuy@aol.com
Apr 26 2009 6:01PM I had already verified my account and it came up that I needed to verify again. When I started to it cha
          jefftimblin@hotmail.com
Apr 26 2009 5:59PM Ticketmaster absolutely stinks with excessive fees for minimal service. Their executives should be sen
          c_mcinroy@yahoo.com
Apr 26 2009 5:59PM There are too many charges and surcharges on the ticket costs that should be given in the total ticket
          xxx@aol.com
Apr 26 2009           Ticketmaster site time out on my order few times and i had to input the order all over. Very not happ
          devmahadevan@sbcglobal.net
Apr 26 2009 5:51PM It was relatively difficult to get the tickets. The event kept getting timed out. It was a laborious time-c
          accessinggod@yahoo.com
Apr 26 2009 5:47PM I a need a little more time with the timers like an extra minute for the first one.
          ndstuchell@aldine.k12.tx.us
Apr 26 2009 5:38PM Stop with the high convience charges. $22 on an 80 value 25% outrages.
          jc@tbt.org
Apr 26 2009 5:36PM The TicketMaster website is slow and buggy. The captcha did not appear until quite a while leaving no
          harrisklh@aol.com
Apr 26 2009 5:32PM A seating chart would be helpful to decide on selecting seats otherwise it was a good shopping experi
          Nytennispunk21@Hotmail.com
Apr 26 2009 5:27PM I think it is completely overpriced that Ticketmaster charges 11.00 on handling fees for a $30.00 ticke
          reese@cablespeed.com
Apr 26 2009 5:25PM The site was experiencing technical problems that caused me to have to attempt the same order seve
          cgodwin@comporium.net
Apr 26 2009 5:20PM Wish I could speak to a person to ask about seat location. Having bathroom issues isn't exactly handic
          cheergirl1216@Hotmail.com
Apr 26 2009 5:18PM The ticket handling fee is ridiculously expensive especially when I chose to print my tickets from home
          lumumba.yancey@dhs.gov
Apr 26 2009 5:17PM More time is needed to complete selection and pay.
          marriothome@q.com
Apr 26 2009 5:10PM the extra charges are too much and it is hard to find outlets to buy from personally. Too far away.
          jeanneedwards@embarqmail.com
Apr 26 2009 5:10PM I have always been satisfied with tickets purchased through ticketmaster and they have been delivere
          clschuyler@alumni.usc.edu
Apr 26 2009 5:06PM Your fees are insulting. If you didn't have a lock on buying tickets I would NEVER use your service.
          bconan@swbell.net
Apr 26 2009 5:02PM Everything was good except for being bumped after just a few minutes. I had to redo the order sever
          jeanblay@yahoo.com
Apr 26 2009 4:51PM Always find it convenient to order this way although I do no like the high fees per ticket
          bridge707@aol.com
Apr 26 2009 4:49PM The site itself had to be accessed 3 seperate times before I could complete the transaction. I found it
          dg4ever92@yahoo.com
Apr 26 2009 4:48PM I have used ticketmaster several times in the past few months and have found it to be very useful and
          mhoekwat@yahoo.com
Apr 26 2009 4:40PM Keep up the good work and great prices.
          mguerrero1@twu.edu
Apr 26 2009 4:39PM notification of new tickets for an almost sold out show should be added to ticketmaster members.
          stash_in_the_box@yahoo.com
Apr 26 2009 4:34PM Shipping prices are high but site is very easy to use.
          linda.swift2@verizon.net
Apr 26 2009 4:30PM the time kept timing out while processing ticket choice and when i finally got that it timed out at leas
          beadguru@charter.net
Apr 26 2009 4:25PM I got what I was looking for.
          anmelilli@aol.com
Apr 26 2009 4:18PM Am not sure my credit card was charged twice. I entered information first time and shown a different
          bobthe3rd@aol.com
Apr 26 2009 4:00PM This purchase was fine. But in general the fees are to high. usually get wheelchair tickets and sometim
          bettilyon02@comcast.net
Apr 26 2009 3:54PM Need a way to change dates of an event when searching for tickets without having to go all the way b
          imesca@sbcglobal.net
Apr 26 2009 3:49PM i like the setvice
          parkersusanr@optonline.net
Apr 26 2009 3:46PM Need a box to go back and change the date and time
          Jennifer.Spinti@utah.edu
Apr 26 2009 3:44PM I appreciated the number of options for shipping and I thought your fees were much more reasonable
          CLLanners@msn.com
Apr 26 2009 3:44PM A charge of almost $10 by Ticketmaster on the purchase of $45 tickets is ridiculous and I will go out o
          brmflmenga@aol.com
Apr 26 2009 3:37PM The ticket prices were SO much better. Your name has been so popular I felt at ease to order from tic
          wlpsmile@aol.com
Apr 26 2009 3:30PM The process of actually purchasing the tickets was too fast and I got bumped from the site a few times
          cali_guy4578@yahoo.com
Apr 26 2009 3:27PM Ticketmaster is great to find everything...it can get a little expensive though with all the convience cha
          SMKAP1@MSN.COM
Apr 26 2009 3:26PM It took 2 tries to purchase tickets for some reason. But it went through.
          c7m6k@yahoo.com
Apr 26 2009 3:23PM The website had several problems and frequently shut down and would nto process the order. It wou
          luke_one@bellsouth.net
Apr 26 2009 3:21PM The timed thing when purchasing tickets is rediculously short! I believe a little more time would be of
          amy.baker54@yahoo.com
Apr 26 2009 3:11PM i found the verification features good but frustrating cause i just wanted to by tickets and the time lim
          gtuben@hotmail.com
Apr 26 2009 3:09PM seat selection could work better. i had to use two computers to get the seats in the middle as oppose
          khunter__81@hotmail.com
Apr 26 2009 3:08PM I would have liked the option to print my tickets instead of going and picking them up. Normally that o
          ANGELEYEZ150555@AOL.COM
Apr 26 2009 3:01PM NA
          rjsims91986@yahoo.com
Apr 26 2009 2:59PM Ticketmaster is always there for me when i need last second Ducks playoff tickets! Thanks for being re
          cmorancy@hotmail.com
Apr 26 2009 2:59PM when you are guys filter tickets and say it is the best available sometimes its not true. after i purchase
          xxx@yahoo.com website always buy tickets from it. Reliable and safe.
Apr 26 2009           Great
          dwt143@aol.com
Apr 26 2009 2:50PM took three attempts
          chelsealmoffett@aol.com
Apr 26 2009 2:46PM great prices for the playoff's
          GRLFRIDAY66@AOL.COM
Apr 26 2009 2:39PM I JUST LIKE WORKING WITH TICKETMASTER WITH HOCKEY AND MUSIC VENUES. THANKS!!!!
          onlongpond@aol.com
Apr 26 2009 2:36PM Site was so slow I tried five times for the tickets it kept timing out. I clicked with 3 minutes left for the
          markds@att.net
Apr 26 2009 2:29PM too muxh service charge as usual there used to be a joke about the phone company We are Ma Bell w
          tatertodd99@hotmail.com
Apr 26 2009 2:29PM My concerns are: too many add-on costs = taxes options fee etc.
          jmscotal@comcast.net
Apr 26 2009 2:27PM good
          eem298@nyu.edu
Apr 26 2009 2:19PM I had problems loading and had to resubmit my inquiry. I was nervous I would lose my tickets...but I d
          nspicer38@aol.com
Apr 26 2009 2:16PM This is a very easy and convenient way to purchase tickets to events. I have used this in the past and
          slduman@hotmail.com
Apr 26 2009 2:04PM Fees are too high!
          netherton_js@mercer.edu
Apr 26 2009 2:00PM I am a reasonably experienced on-line shopper having made in excess of 50 on-line purchases totaling
          marylauren1023@aol.com
Apr 26 2009 1:58PM I love Ticketmaster and use it to buy all my concert tickets.
          joeyaubs22@yahoo.com
Apr 26 2009 1:52PM Lower the Ticketmaster Fee
          david.portalatin@williamslea.com
Apr 26 2009 1:48PM your convenience fee PER TICKET is WAY too high
          Tysontoom@aol.com
Apr 26 2009 1:46PM I was unhappy with the convenience charges and outraged that an order processing fee" was added o
          jschapman1450@sbcglobal.net
Apr 26 2009 1:43PM facility charge what that about????
          barryvb@att.net
Apr 26 2009 1:43PM That TIMER DOES NOT WORK FOR PEOPLE ON SATELLITE INTERNET!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
          nssheeran@comcast.net
Apr 26 2009 1:41PM Seems like double charges: once for Convenience Charge" x2 and then again a charge for "Order Proc
          kimlessam8@aol.com
Apr 26 2009 1:39PM We have used Ticketmaster for all our event tickets in the past 3 years. We have always been pleased
          kieniko@gmail.com
Apr 26 2009 1:35PM All-in-all the service is pretty well rounded. i mostly have a problem with the convenience charges tha
          ketah25@hotmail.com
Apr 26 2009 1:33PM Website is a little slow and freezes up at times.
          vette2cu@yahoo.com
Apr 26 2009 1:31PM I think the code you have to put in to get in line are sometimes hard to see.
          rosalius@yahoo.com
Apr 26 2009 1:27PM This site needs to show seat sections for areas in the Lawn of the Cricket Amphetheatre!
          leejk@us.ibm.om
Apr 26 2009 1:24PM It took numerous times to enter my order. After entering Visa's verify" information I did not find the "
          LISA.WELLER@SYLVANIA.COM
Apr 26 2009 1:24PM You need to allow more time to complete the transaction. I kept timing out and had to re-try it 4 tim
          chaser1094@msn.com
Apr 26 2009 1:21PM You advertised buy 3 get one free. However the business charged me for all 4. FALSE ADVERTISING!!
          dhilbig@msn.com
Apr 26 2009 1:18PM I wish I had th opportunity to choose tickes located at the end of an isle.
          gingy369@aim.com
Apr 26 2009 1:12PM I am very happy with how easy the site is to navigate!
          t0talecl1pse@yahoo.com
Apr 26 2009 1:11PM No negative comments....satisfied with purchase.
          limey99smith@yahoo.com
Apr 26 2009 1:11PM The seating chart is very hard to see as to the exact seats that are being shown. The rest is easy to foll
          suzanne.mccloskey@gmail.com
Apr 26 2009 1:04PM We go to a LOT of concerts and we're about fed up with the right at the date/time tickets go on sale"
          jonceramic@vegcafe.com
Apr 26 2009 1:04PM Dang monopoly. Really - Your fees are just insane. *grumble*
          general78_@hotmail.com
Apr 26 2009 12:57PM There were way too many unnecessary extra fees. There was only one delivery option available and i
          cvfd_mk@yahoo.com
Apr 26 2009 12:51PM It would be easier to see the seats that you buy if you have a seating chart specific to that event. I did
          taylaura@gmail.com
Apr 26 2009 12:45PM It would be nice to view where tickets can be purchased and picked up rather than purchasing online.
          edward.garcia2@gmail.com
Apr 26 2009 12:44PM I lover purchasing items and tickets from ticketmaster. I just don't like the idea I pay so much for a tick
          brthrnndz@hotmail.com
Apr 26 2009 12:39PM I just bout a ticket to go see David Coperfield through the internet and am highly pleased by the secur
          jacqueline.regnier@gmail.com
Apr 26 2009 12:36PM I feel that ticketmaster charges a lot of hefty fees associated with purchasing tickets. Two forty dollar
          jcs4fun@msn.com
Apr 26 2009 12:36PM all the additional fees that ticketmaster charges are way to high
          jnieto@worthington.k12.oh.us
Apr 26 2009 12:32PM Thank you.
          bg47@earthlink.net
Apr 26 2009 12:28PM One cannot choose the seating area specifically enough and the site often fails. It took way too long to
          blukis@comcast.net
Apr 26 2009 12:21PM you guys way overcharge for your service. ALmost like a monopoly.
          lodico747@hotmail.com
Apr 26 2009 12:21PM I think it sucks how I have to pay make sure my tickets gets to my house!! thats bull!! you should say W
          omata111@yahoo.com
Apr 26 2009 12:19PM I did not choose to go the this awful ticketmaster website....it seems that the venue for the concert us
          dgasson@bostoncapital.com
Apr 26 2009 12:19PM Ability to confirm that tickets are actually the best available in the theater is not clear. They should in
          lovestruck2004@aol.com
Apr 26 2009 12:16PM These convenience" charges and order processing charges and shipping charges are RIDICULOUS. Are
          kastwo@aol.com
Apr 26 2009 12:10PM Had some problem with the website got error messeges had to process request at least 3 times.
          guygpl@aol.com
Apr 26 2009 12:08PM I am totally outraged about a convenience of 7.50 per ticket for tickets that only cost 25.00. And we w
          occwbc20@cox.net
Apr 26 2009 12:06PM Most of the time it's an easy and efficient way to purchase tickets. Some of the service fees seem a lit
          zitfish@aol.com
Apr 26 2009 12:01PM Thanks for the great service
          arkansasstoneworks@gmail.com
Apr 26 2009 12:01PM took too long kept saying could not authorize card
          amyharrel@hotmail.com
Apr 26 2009 12:00PM I think you should be able to get tickets through the US mail at no charge. The amount of money you
          franklabeaud@aol.com
Apr 26 2009 11:59AM Had to start the process over several times before success due to system errors when processing my i
          lbrier77@yahoo.com
Apr 26 2009 11:55AM This transaction was very easy and I look forward to future business with Ticketmaster.
          lancelundy@hotmail.com
Apr 26 2009 11:48AM Convinience charge I understand but shipping charge when I'm choosing will call that I dont.
          chicuelo1@aol.com
Apr 26 2009 11:47AM I love using your website. I wish you didn't have all of these convenience charges however. The charg
          johnlewis@asiafilm.com
Apr 26 2009 11:45AM Those short time limits on every order page are a huge hassle. No reason to make those so short or at
          morr7720@bellsouth.net
Apr 26 2009 11:44AM Very easy-to-use service
          syntheticsynapse@gmail.com
Apr 26 2009 11:40AM Why are there so many fees involved with purchasing tickets such as a convenience charge? What is t
          birmjm@yahoo.com
Apr 26 2009 11:32AM tktmaster overcharges for it's services due to the fact that it is a momopoly in it's arena.
          tvarnum87@comcast.net
Apr 26 2009 11:26AM Service charges continue to be unreasonable and with a lack of competition it is likely to continue this
          gvmiramar@yahoo.com
Apr 26 2009 11:25AM no problems at all
          res8sr38@verizon.net
Apr 26 2009 11:21AM I was too slow to begin this process because it was my first time to use ticketmaster. I would suggest
          wiiildfire@hotmail.com
Apr 26 2009 11:12AM I lost the good seats because the website froze at the time I was clicking to complete the order with 3
          lrychner@aol.com
Apr 26 2009 11:09AM Deceptive and unreasonable business practice: A concert ticket of $25.25 incurs a convenience" charg
          savannah_dean@yahoo.com
Apr 26 2009 11:09AM Your convenience charges and service charges are outrageous. I just spent $52 on a $36.50 ticket and
          donhix1@gmail.com
Apr 26 2009 11:08AM Slow slow slow timed out and had to start over
          dccrutcher@hotmail.com
Apr 26 2009 11:06AM The time limit should be 30-60sec longer.
          mstygres@att.net
Apr 26 2009 11:06AM The payment process was good but my computer kept getting locked up and I was not sure if it way m
          jjleddy@gmail.com
Apr 26 2009 10:58AM Initially I received an error message during the ticket purchase. I was required to 'go back' and create
          dubaymm@verizon.net
Apr 26 2009 10:47AM I don't like your timer
          neto_trevi@hotmail.com
Apr 26 2009 10:47AM Good Service.
          garcia-chaveza@pcsb.org
Apr 26 2009 10:47AM Should give customer an option if they want tickets mailed or cheaper rates if feel the shipping rates a
          tonycahoon@hotmail.com
Apr 26 2009 10:40AM The Ticketmaster site is great. It is very easy and thorough.
          sbellante@yahoo.com
Apr 26 2009 10:36AM We bought tickets to Toby Keith. I would have been nice had the hell raiser tickets been better descri
          lavmyers@spsk12.net
Apr 26 2009 10:33AM in todays economy the tickets could be a little cheaper!!!
          tobanana@nwlink.com
Apr 26 2009 10:30AM The extra charges on the tickets irritates me to no end. $66. tickets that end up costing and extra $10
          Evedixon00@aol.com
Apr 26 2009 10:29AM The extra fees are becoming a little much. It makes me want to go directly to the venue instead of us
          MNICHOLS@TUCKERMORTGAGE.COM
Apr 26 2009 10:26AM THE MOST USER UNFRIENDLY WEBSITE THERE IS BUT IT'S A NECESSARY EVIL
          animalgang2003@aim.com
Apr 26 2009 10:22AM The extra convenience" charges are ridiculous. I just purchased two $40 tickets and somehow the tota
          fanning_tara@yahoo.com
Apr 26 2009 10:17AM I had to click the submit button a few times for the order to process - it gets nerve racking with the tim
          lobbjr@yahoo.com
Apr 26 2009 10:14AM Ticketmaster has always been there for me. I love you ticketmaster!!!
          rachellynn13@gmail.com
Apr 26 2009 10:13AM The timer hurries me too much.
          noel40000@hotmail.com
Apr 26 2009 10:12AM had difficulty adding a new card then it timed out and I lost my tickets. I went back on and entered ag
          xxx@gmail.com service fees are pretty expensive. i know they need to be charged but they were not specified be
Apr 26 2009            the
          jbgold1@frontiernet.net
Apr 26 2009 10:09AM Love it!
          young.luci@gmail.com
Apr 26 2009 10:08AM Site is very user friendly and I got my tickets ordered within 2 minutes.
          nichc@fisi.net
Apr 26 2009 10:06AM site easy to use
          xxx@aol.comcouldn't much info about the exhibit. There was not a way to find seat info. would have liked to kno
Apr 26 2009            I
          xxx@cox.net
Apr 26 2009            your serveice fees are too high
          dsn1978@hotmail.com
Apr 26 2009 10:02AM I like ticketmaster but when they only give you such little time to purchase tickets it tends to push you
          growsit@aol.com
Apr 26 2009 10:01AM The time to input your credit card information is way to short. There have been times when I have lo
          trackrunnr272@charter.net
Apr 26 2009 9:58AM Ticketmaster is the only place where I will buy event tickets. Always good service.
          jlkasparek@sbcblobal.net
Apr 26 2009 9:57AM It would not accept my stored credit card which is my check card. I re-entered the card again and it w
          vansk5@att.net
Apr 26 2009 9:46AM Super easy web-site.
          MHeller243@aol.com
Apr 26 2009 9:45AM Confusion on how to order the promotional tickets when accidentally ordered wrong it took over 4 ho
          christopherwmurphy@yahoo.com
Apr 26 2009 9:44AM Purchase timed out twice due to TM server issues. As usual a processing charge" on top of "convenie
          linda.marty@sbcglobal.net
Apr 26 2009 9:43AM just wish it was easier to choose tickets where I want to sit for fair price instead of going to the scalpe
          kadona@comcast.net
Apr 26 2009 9:42AM I lost my tickets twice because it took too long to process. Fees on tickets are too high
          vmorel@tampabay.rr.com
Apr 26 2009 9:40AM Easy great way of facilitating purchases to the public.
          cglarsen@chorus.net
Apr 26 2009 9:39AM 1. The seating chart was confusing. It was difficult to discern where the proposed tickets were located
          rahul.subramanian1@gmail.com
Apr 26 2009 9:36AM I am not happy about the high convenience charges. People try to take advantage of low prices on cer
          momcdonough@comcast.net
Apr 26 2009 9:34AM your site is so very frustrating. It took me three tries to get through. your fees are larcenous.
          tlowry4@woh.rr.com
Apr 26 2009 9:34AM I enjoy the ease and convenience of ordering my tickets thru TM. I'm especially pleased with the alert
          nad_plat1981@mail.ru
Apr 26 2009 9:32AM Sometimes I don't understand the password in the box.
          shanitajohn@gmail.com
Apr 26 2009 9:31AM I use Ticketmaster mainly when I can't find a physical box office to purchase from. Really the convenie
          senormonty@comcast.net
Apr 26 2009 9:30AM Ticketmaster is always easy! I appreciate that.
          xxx@yahoo.com really happy
Apr 26 2009            i am
          jmbowen@cox.net
Apr 26 2009 9:20AM I would like to have seen a better seating chart to identify the tickets available. I also checked later an
          Gregoriolopez@aol.com
Apr 26 2009 9:16AM Our family is 5 and we were not able to buy an odd number of tickets for this special 2x1 price Yanni c
          Ciara_Andrews@yahoo.com
Apr 26 2009 9:16AM I disagree with the $17.00 extra dollars that I just paid for extra fees and printing from my own compu
          scottkiefling@yahoo.com
Apr 26 2009 9:12AM better event venue maps needed; row and seat locations would be nice
          sierra4201@yahoo.com
Apr 26 2009 9:12AM I think the fees really aren't necessary. At least not so many tickets are expensive enough and I know
          p.jurinek@comcast.net
Apr 26 2009 9:05AM It was easy to use you web site. I received an email alert to a play I had been wanting to see and it wa
          defcat51@verizon.net
Apr 26 2009 9:04AM Not only did I buy tickets but I bought a facility charge fee a convenience charge fee of not speaking to
          texastech5@hotmail.com
Apr 26 2009 8:53AM The whole process was relatively easy.
          grandma_wick@yahoo.com
Apr 26 2009 8:52AM didnt take long to get just what i was looking for
          clem@bdi-canada.com
Apr 26 2009 8:39AM Canadian residents should be able to print e-tickets.
          smkelly68@comcast.net
Apr 26 2009 8:36AM Difficult time logging in. Not sure if it was due to password issues or server. Once it accepted login an
          abbaruah@sbcglobal.net
Apr 26 2009 8:33AM the timing process once the decsion to purchase tickets is made is quite disconcerting for the typing a
          austinbrtndr@gmail.com
Apr 26 2009 8:33AM I don't think there should be a charge to print your own tickets online.
          dana_at_pod@yahoo.com
Apr 26 2009 8:31AM Do not like time out feature. I am not a young person and do not see very well so it is frustrating tryin
          making_purple@hotmail.com
Apr 26 2009 8:27AM The only complaint I have is the time limit on the pages for ordering. Other than that...I really thought
          miracleshapn777@comcast.net
Apr 26 2009 8:23AM I was only given the option of one date and my 13 year old loves to do the Rockette Experience the sa
          ariel_abam@hotmail.com
Apr 26 2009 8:23AM The ticket master server send me a couple of errors messages before I could buy the tickets.
          jeff.hans@medtrronic.com
Apr 26 2009 8:19AM handling and other" charges are outrageous"
          carriemuldoon@hotmail.com
Apr 26 2009 8:18AM I ended up paying parking that I did not want for Keyshia Cole because it was automatically checked a
          kfukura@hotmail.com
Apr 26 2009 8:16AM Ticketmaster timed out at the time of purchase and I got an error message. This is the first time I've s
          kim.phelps@gmail.com
Apr 26 2009 8:11AM The price of tickets is high to begin with. It is disappointing to have to pay almost $20 of additional fe
          jbyrne@flash.net
Apr 26 2009 8:09AM I had a problem with the processing of my charge order three times before it went through. I was afra
          djsstuffa@yahoo.com
Apr 26 2009 8:04AM I wish that the Nationwide Arena map was more easy to see the different sections. I just hope that th
          moulel@hotmail.com
Apr 26 2009 7:42AM The extra charges prevent me from using our site whenever possible.
          romancerules@aol.com
Apr 26 2009 7:41AM The convenience" changes for purchasing tickets is exhorbitant...outrageous but in most instances the
          lauterborn@yahoo.com
Apr 26 2009 7:23AM The service fee on each ticket is excessive. Total rip off on buying tickes.
          definitelydonna@nyc.rr.com
Apr 26 2009 7:22AM The convenience charges are getting a little high. Maybe list the complete price upfront.
          mhwillmd@aol.com
Apr 26 2009 7:13AM I consider 14.75 in charges for a 50.00 ticket to be excessive. Will not use Ticketmaster via internet ne
          gebrew45@hotmail.com
Apr 26 2009 7:11AM Easy to navigate and quick its a hit and get
          servicesss@aol.com
Apr 26 2009 7:09AM i think the convience charge is alittle high
          rbowling1@peoplepc.com
Apr 26 2009 6:45AM I have always used ticketmaster as the way to purchase tickets to events. I know there must be other
          jprince77338@yahoo.com
Apr 26 2009 6:42AM everything was great..
          lvjudge1@gmail.com
Apr 26 2009 6:35AM Service charges are absolutely ridiculous and added the price of an extra ticket to my order. Unbelieva
          wejopics@empireaccess.net
Apr 26 2009 6:31AM The charges per ticket hurt! I can understand a charge for your services but ouch! I have not ordered
          diypolitics@yahoo.com
Apr 26 2009 6:24AM 1) The page response time is slow. I hit purchase" within 5 seconds of finishing the ticket search but th
          skennedy1511@comcast.net
Apr 26 2009 6:22AM The first time I tried to submit I received a 95.bfa81160.1240751754.0 error! The second time it work
          lyndaselby@hotmail.com
Apr 26 2009 6:17AM Just wish the convienence charge was not so expensive.
          allwet07@gmail.com
Apr 26 2009 6:09AM Site is nice and easy to use but the charges have really gone up. my total price was almost double the
          wsebura@comcast.net
Apr 26 2009 6:04AM Took 7 attempts to complete transaction
          scaldwell01@comcast.net
Apr 26 2009 5:25AM really like the print ticket..
          rbanta@neb.rr.com
Apr 26 2009 3:42AM Show all tickets available in a section and let the customer pick the seat. The site is primitive for picki
          gwelch1@rochester.rr.com
Apr 26 2009 3:13AM ticket prices were easy to find
          robsiefker@hotmail.com
Apr 26 2009 12:22AM a $16.00 surcharge...Hmmmmmm. to much.
          pattype98@aol.com
Apr 26 2009 12:21AM It is a bit stressful to be under a time constraint when placing an order. Also I lost better seats (from r
          xxx@andayalaw.com is too slow. It gave me an error code 3 times before it took. Why does it have to be so com
Apr 25 2009           Your site
          ezquerro@comcast.net
Apr 25 2009 11:23PM There are too many extra fees when buying concert tickets. If I'm buying multiple tickets I feel that I s
          purposedriven76@yahoo.com
Apr 25 2009 11:09PM My online buying process was easy and rigt on timeI didnt hav to leave my home which was perfect. I
          joejoefior@cox.net
Apr 25 2009 10:56PM The time out periods was way to short because your web site was slow and would not refresh fast en
          bdtrail@gmail.com
Apr 25 2009 10:44PM Need more time when purchasing the tickets - often times we are in the process of coordinating with
          crabtree51@netzero.com
Apr 25 2009 10:33PM your ticket prices are misleading because of the hidden fees that are too high.
          ronny.avendano@ryerson.ca
Apr 25 2009 10:27PM i do not like the amount of the convienence charges and the order processing charges
          katherinemajor@hotmail.com
Apr 25 2009 10:22PM I always appreciate being notified of an upcoming event.
          tallerman@msn.com
Apr 25 2009 10:19PM I am a repeat customer. Using American Express points to pay for the item is a bonus but it is confusi
          leinonen@comcast.net
Apr 25 2009 10:19PM I had some difficulty in completing the typing in the time limit. One attempt to submit the data did no
          sharon_sccess@yahoo.com
Apr 25 2009 10:18PM hope these tickets are worth it.
          THE_4DS@msn.com
Apr 25 2009 9:54PM Not too happy with getting around the choices in the time allowed. It was ok once I knew what I was
          kinville79@windstream.net
Apr 25 2009 9:37PM Not happy with the extra fees and choice of seating. It's not fair that a lot of the better seats go to rad
          NYCarol97@aol.com
Apr 25 2009 9:35PM I had a little trouble accessing tickets for this performance. I was finally able to do so. I wanted to pu
          jathacker@hotmail.com
Apr 25 2009 9:22PM I ws not happy I had to do the process four times to get the process completed.
          nslonaker@gmail.com
Apr 25 2009 9:12PM I purchased tickets for Bette Midler in Las Vegas with the Travelzoo promotion. Enjoyed the discount
          km9191@aol.com
Apr 25 2009 9:09PM It took many tries to actually complete the purchase. I am not sure that my tickets will be emailed or
          oldmidleton@gmailc.om
Apr 25 2009 9:05PM $2.50 for delivery OVER THE FUCKING INTERNET? ARE YOU FUCKING KIDDING ME?
          artnmary@rochester.rr.com
Apr 25 2009 9:04PM I had to enter the order info 6 times before it processed it. Would get hung up waiting to confirm pay
          bdaniels26@gmail.com
Apr 25 2009 9:00PM I didn't like that the checkout process was timed. It's just kind of anoying. How is someone supposed t
          mochacoco0217@aol.com
Apr 25 2009 8:51PM you previously were able to print your own tickets why has this changed it was very convienient. the s
          alpdss@gmail.com
Apr 25 2009 8:49PM Buying tickets without letting you pick your seat is so last century. Oh nevermind.. on the last century
          anthony.leung@alumni.duke.edu
Apr 25 2009 8:35PM I hate Ticketmaster. I am positive that my best seats" are not the best seats available only the best se
          mdelsontro@bellsouth.net
Apr 25 2009 8:35PM I hate how you have five different categories of fees. It makes me feel like you guys just make up thin
          fraza.1@osu.edu
Apr 25 2009 8:30PM It just seems like there are a lot of extra charges. Processing fees and convenience charges seems to b
          jwbeland@comcast.net
Apr 25 2009 8:29PM Service charges are too high !!!!!!!!!!!!!
          Lynnai.Kennedy@gmail.com
Apr 25 2009 8:24PM Found website very comprehensible and easy to work with
          jdeck7@yahoo.com
Apr 25 2009 8:23PM My only concern was it was hard to figure out which day i was purchasing on. I would click on the cale
          mpecht@yahoo.com
Apr 25 2009 8:21PM The security feature is hard to read sometines. I don't see why it can't be in plain text.
          mentatleiffer@aol.com
Apr 25 2009 8:14PM I had a very good experience and past experiences as well.. Thanks
          lydiaquinones@hotmail.com
Apr 25 2009 7:56PM I don't care for the convenience (if you will) charges. They are too high! What is the point of ordering
          jjaganashi@yahoo.com
Apr 25 2009 7:52PM Even though I completed each timed page well before the clock ran out twice it bailed on me due to h
          camonroe24@hotmail.com
Apr 25 2009 7:48PM should be easy to go backwards to begining
          kdosburn2@aol.com
Apr 25 2009 7:48PM I couldn't read all the information you gave me before the timer ran out. It took me 3 times to succes
          JPRENDERGAST4CDOT@YAHOO.COM
Apr 25 2009 7:47PM NOT A VALID EXPLINATION FOR WHY I HAD TO GO BACK AND TRY AGAIN. WAS THE COMBINATION NO
          LPLEAP1107@YAHOO.COM
Apr 25 2009 7:43PM WAS TIMED OUT WHILE TYPING CREDIT INFO. THERE SHOULD BE A RESTART AFTER EACH SECTION OR
          jroemsley@gmail.com
Apr 25 2009 7:33PM I prefer to purchase event tickets through ticketmaster. never had any problems. thank you
          tonya.head@comcast.net
Apr 25 2009 7:28PM I have beent trying to order the tickets since 1:00pm today just now! @10:35 pm it just allowed the p
          ABenecki@msn.com
Apr 25 2009 7:18PM $2.50 to print tickets from my own computer is not something I like. It seems to me I should be able t
          im4ignite@yahoo.com
Apr 25 2009 7:10PM The Ticketmaster charge per ticket is absolutely outrageous. For 2 lousy tickets to a kids show that wi
          james.green@pgnmail.com
Apr 25 2009 7:06PM IT IS A CONVENIENT WAY TO PURCHASE TICKETS
          pullenjohn@hotmail.com
Apr 25 2009 7:02PM My transaction was horrible. I had 3 prior attempts to complete the purchase and received an error c
          susandakdduk@gmail.com
Apr 25 2009 7:00PM It took 5 times to purchase these theater tickets....utterly ridiculous...I certainly hope my credit card h
          w.campanella@comcast.net
Apr 25 2009 6:59PM It was easy!
          draknats@verizon.net
Apr 25 2009 6:56PM Wish there were a selection of seats offered rather than just one choice.
          sam0509@msn.com
Apr 25 2009 6:54PM the only issue i had tonight was it seemed to take a long time to get info - system was slow
          IafrateFamily@comcast.net
Apr 25 2009 6:52PM I think that it is a pain to have to enter in that code crap over and over to look for available seats.
          oscar.gonzalez@elpaso.com
Apr 25 2009 6:41PM I got ideal tickets in the middle of the theater but the lack of response of your system and the timer y
          amzburns@bellsouth.net
Apr 25 2009 6:40PM Could not get the order to go through until the third try by that time the seats that I had orignally ore
          cesarceniceros@yahoo.com
Apr 25 2009 6:37PM It is relatively easy to purchase tickets and has a lot of variety.
          nojmo@aol.com
Apr 25 2009 6:35PM I am a senior and expect to get the advantage of a senior discount on all purchases. However Ticketm
          bjmoon@charter.net
Apr 25 2009 6:33PM Multiple errors. Had to repeat order 3 times before successful. I am VERY uncomfortable with pressi
          gtowbrr@aol.com
Apr 25 2009 6:31PM good experience my first time buying on line
          crazydog_1988_2006@yahoo.com
Apr 25 2009 6:23PM I have been extremely pleased with this company every time I have purchased tickets from them. You
          Leggzzwa@aol.com
Apr 25 2009 6:09PM I think that you should have a box to allow a disabled person to check to allow more time when they a
          msgebhart06@aol.com
Apr 25 2009 6:02PM I had tried several different ticket sales websites before landing on yours and yours was the easiest an
          dcmdb@sasktel.net
Apr 25 2009 6:02PM A printable version or Will Call of the tickets in Canada would be a nice option as we will be in Las Veg
          carlapwashington@comcast.net
Apr 25 2009 5:56PM I had trouble with my password. I had to update it twice.
          songofsolomon867@yahoo.com
Apr 25 2009 5:54PM Just a bit long to fill out information for ball tickets only. The additional cost per ticket for handling wa
          air3@sbcglobal.net
Apr 25 2009 5:53PM There seemed to be little choice in seat selection. It appeared to be mandated by the computer.
          richjam2007@embarqmail.com
Apr 25 2009 5:45PM piece of cake but the timer needs to be a little longer for those of us who decide and type slow
          ddougterri@aol.com
Apr 25 2009 5:43PM very easy way to purchase tickets
          kellyrush99@gmail.com
Apr 25 2009 5:37PM I liked that you had the verisign setup with visa.
          dyana.aziz@gmail.com
Apr 25 2009 5:31PM Pretty decent experience
          jsimon836@yahoo.com
Apr 25 2009 5:29PM When looking for tickets that I know are on sale and i type in the artist name they never come up!! I h
          ddoran3@rochester.rr.com
Apr 25 2009 5:03PM The timer kept running out before my computer could swith to the next page.I have road runner and
          bhousesprings@charter.net
Apr 25 2009 5:01PM I think the convience charges suck
          bernard@home.msen.com
Apr 25 2009 5:00PM Great experience. Timely communication of cancelled event. Awaiting credit.
          Invergroup@aol.com
Apr 25 2009 4:49PM It would help immensly if the map for the venue was larger and you had multible choices for each tick
          jenniferpenwarden@comcast.net
Apr 25 2009 4:45PM IT TOOK ME OVER AN HOUR TO GET TICKETS .........I WAS TIMED-OUT" O MANY TIMES I LOST COUNT!
          mah0mdk@aol.com
Apr 25 2009 4:41PM Of course I'll be using ticket master again; seems there's very little competition or alternative venue fo
          marlatorgler@aol.com
Apr 25 2009 4:39PM The site kept bumping me to other sites and took me an hour to purchase tickets that should have to
          carolina_reyes23@yahoo.com
Apr 25 2009 4:39PM I don't like the time limits on every aspect of the ticket purchasing. I understand you must have time
          mtvmtv2219@aol.com
Apr 25 2009 4:39PM base costs of tickets are fair but you make it up by charging all the other fees... feels like you think the
          txrenaissance_man@hotmail.com
Apr 25 2009 4:37PM For some reason I was thinking that I would be able to print my tickets out off my computer
          yaraelizabeth10@yahoo.com
Apr 25 2009 4:35PM Wonderful business.
          jhenry2804@yahoo.com
Apr 25 2009 4:34PM It was great..In and out!
          oshellwecook@aol.com
Apr 25 2009 4:33PM Need to clarify pre -sale ???? What type fan club??Am express & what section are the tickets in? Loca
          jaybayduck@yahoo.com
Apr 25 2009 4:28PM i had a problem with getting my tickets on where/what to click it needs to larger or in bold print so i c
          Moniceb@aol.com
Apr 25 2009 4:15PM I liked that I could print my tickets.
          cassanova114@aol.com
Apr 25 2009 4:14PM Time limits on each page are very annoying. Please change this.
          cdg14702@aol.com
Apr 25 2009 4:08PM Site should give an option to request tickets in a preferred section rather than just best available. Also
          oldernotup@comcast.net
Apr 25 2009 4:03PM Just feel you should give more time in making a selection however the security was appreciated.
          www.gallode@palo.com
Apr 25 2009 3:53PM I think is a great commpany.
          reannaleon@yahoo.com
Apr 25 2009 3:48PM The website was having problems processing my payment. I had to call my credit card company twice
          dcoole@comcast.net
Apr 25 2009 3:46PM I felt much too pressed for time trying to complete my order. I did not feel I had enough time and con
          rt_nospam_1@comcast.com
Apr 25 2009 3:38PM Convenience charge" was excessive especially since the process was very inconvenient requiring an ex
          sunlightseven@aol.com
Apr 25 2009 3:31PM The ticking clock was nerve-racking. Especially after selecting tickets and entering billing info. Is is real
          tmkraus@email.com
Apr 25 2009 3:30PM I have used your site twice in the last month. Both times it crashed at the submit order" phase and di
          rmroscoe@yahoo.com
Apr 25 2009 3:27PM Thanks i was vary satisfied with purchase AC/DC ROCKS
          AS12Bravo@aol.com
Apr 25 2009 3:23PM When updating my billing information why can't I change my credit card number? I can only change m
          ldy4jc2@sbcglobal.net
Apr 25 2009 3:19PM The purchasing was ok but the time frame you allow to complete all transactions is not enough. It too
          moira.berman@sbcglobal.net
Apr 25 2009 3:16PM I was thrown off even though I still had 30 seconds on the stupid timer.
          rhonda_goodbeer@yahoo.com
Apr 25 2009 3:15PM I understand that there are alot of people waiting online to purchase tickets but the 2 minute time lim
          tbrauch1@TWCNY.RR.COM
Apr 25 2009 3:15PM Site was ver slow.
          crusanmike@aol.com
Apr 25 2009 3:14PM The fact that ticketmaster is close to monopoly status is disgusting. Also I timed out 3 times prior to s
          camccormick@checkfree.com
Apr 25 2009 3:13PM I hate the additional 3.50 fee!!!
          treas777@comcast.net
Apr 25 2009 3:13PM I don't like the extra charges per ticket and I'm not sure where to find any of the discounts or coupons
          howkasam@hotmail.com
Apr 25 2009 3:12PM I have never had any problems with Ticketmaster.
          lwindham51@hotmail.com
Apr 25 2009 3:11PM I always use Ticketmaster when buying concert tickets and have always been 100% satisfied.
          stephenie.l.gilbertson@us.army.mil
Apr 25 2009 3:10PM Other than the time in line" being too quick when entering information (felt like I was under pressure
          jkramer1999@yahoo.com
Apr 25 2009 3:03PM The process was clear and easy.
          judyrenee@sbcglobal.net
Apr 25 2009 3:00PM They only thing is I did not receive notification from ticketmaster when my show/event was available
          Nitengal80@hotmail.com
Apr 25 2009 2:59PM I appreciated the extra money off with a special offer code.
          damngurrrl@aol.com
Apr 25 2009 2:56PM everything was fine except the time clock. i dont like that it gives you only to minutes to review whats
          donaldzimmerman@yahoo.com
Apr 25 2009 2:55PM My last two concert purchases (Cheryl Crow and Leonard Cohen) have resulted in random quantities a
          flyinglolo@aol.com
Apr 25 2009 2:55PM Too many fees
          fransenx4@comcast.net
Apr 25 2009 2:54PM I felt completely rushed purchasing my tickets online. The timer made the experience terrible and I di
          blottieb@yahoo.com
Apr 25 2009 2:52PM The service fees and assorted added cost raised the price of a $22 ticket to $37 each. That's $15 in ch
          willas2@msn.com
Apr 25 2009 2:48PM Tickets were $70 for two. Service charges were $24. This just is not right. What a ripoff.
          mpfyfe49@windstream.net
Apr 25 2009 2:46PM overall great experiance
          mr_willi_1@yahoo.com
Apr 25 2009 2:42PM I am very pleased with the clarity and the fair pricing that I received from using ticketmaster. Will be
          m_carlozzi@verizon.net
Apr 25 2009 2:35PM an $8.10 convenience charge? seems a little High! $4.75 for PROCESSING? AND ANOTHER $4.OO FOR
          angelprincess93535@yahoo.com
Apr 25 2009 2:31PM I just purchased the beyonce concert tickets and i am thrilled on how good my seats are and how easy
          em7@u.washington.edu
Apr 25 2009 2:29PM ticket prices & service fees are excessive - I generally avoid events that only offer tickemaster tickets
          carolcas87@gmail.com
Apr 25 2009 2:23PM i though the overall experience was less than expected there wasnt enough time for me to fill the req
          lirretucker@gmail.com
Apr 25 2009 2:20PM the fees are a bit much.
          ellenecooper@sbcglobal.net
Apr 25 2009 2:17PM I have alwasu been satisfied and feel secure in my ordering from ticketmaster.
          torodurham@aol.com
Apr 25 2009 2:11PM I have purchased many tickets for many years spending LOTS of money. The new upated way to orde
          Bonds624@aol.com
Apr 25 2009 2:06PM Will definately use Ticketmaster again!!!
          santageoc@aol.com
Apr 25 2009 2:06PM Your surcharges are WAY TOO HIGH. U are the only ones providing event tickets anywhere in my area
          Fearlesstalon@yahoo.com
Apr 25 2009 2:05PM I couldn't get a print out of my ticket selection~!
          PapillondeBambi@aol.com
Apr 25 2009 2:01PM I would have liked to see all of the tickets that were available that matched my needs instead of just o
          vbombb@aim.com
Apr 25 2009 1:58PM Always quick and easy. Very understanding i was once unable to attend an event due to a health eme
          brenleague@aol.com
Apr 25 2009 1:54PM Site timed out on me twice.
          margoproctor@aol.com
Apr 25 2009 1:54PM The convenience" fee and "processing" fee are upsurd! These fees added almost 30% more to the ov
          Bobcoat@aol.com
Apr 25 2009 1:45PM Convenience" charge is excessive."
          deecoate@yahoo.com
Apr 25 2009 1:44PM The experience was very frustrating and I will avoid doing buisiness with ticketmaster in the future.
          baysbr@yahoo.com
Apr 25 2009 1:43PM I was very satisfied.
          nannet64@aol.com
Apr 25 2009 1:43PM Ticketmaster was so much easier to use than live nation that i will continue to use ticketmaster in the
          melissa.kanavos@gmail.com
Apr 25 2009 1:43PM I like that there is a time for each page but I think the time on each page should be longer and I think
          sabrinamcdonald@bellsouth.net
Apr 25 2009 1:41PM had a very difficult time making purchase. Timed out 4 times before information would load. Very ann
          larafaith@aol.com
Apr 25 2009 1:40PM you have to respond quickly to order due to the time clock. this was my first time ordering tickets to a
          johnsoneb10@aol.com
Apr 25 2009 1:39PM There were too many add-on charges at the end. Starting with a ticket price of 2@29 or $58 by buyin
          msdebbieannj@aol.com
Apr 25 2009 1:33PM very easy
          patanker@earthlink.net
Apr 25 2009 1:33PM It's difficult to try for other tickets when the first ones either aren't available or preferred.
          apeps@aol.com
Apr 25 2009 1:31PM I was on at 10am to be sure to get $65 tickets but I kept getting thrown off and by the time I was acce
          sqze510@yahoo.com
Apr 25 2009 1:30PM I think the fees Ticket Master charges for concert tickets are totally outrageous!! Disgusting actually.
          CJELLINGER@AOL.COM
Apr 25 2009 1:28PM FIRST I COULD NOT ACCESS WEBSITE AND HAD TO CALL MUSEUM TO GET NEW SITE. AFTER TRYING 5
          xxx@hotmail.com feel I kinda have to use ticketmaster. Because it is the only way I could buy tickets for some eve
Apr 25 2009           Well I
          mglennan@gmail.com
Apr 25 2009 1:20PM I hit purchase 3 times and after a few minutes it said it could not complete the transaction. I had to st
          msjujubee2002@yahoo.com
Apr 25 2009 1:19PM This is a surprise gift for my husband it is our 34th anniversary on the 10th what better way to celebra
          simonetta.leveque@comcast.net
Apr 25 2009 1:13PM The one thing I do not like and think is a rip off are all the added fees. It is the only way to purchase m
          bmays@trinity.edu
Apr 25 2009 1:13PM This was a very convenient way of purchasing event tickets at the click of a button. It took about five m
          fallenangel11094@hotmail.com
Apr 25 2009 1:11PM you guys charge WAY too much in convenience and processing fees!!
          snowboarder0103@myway.com
Apr 25 2009 1:09PM I love ticketmaster it is so convienient.
          nutflea@gmail.com
Apr 25 2009 1:05PM your surcharges" are crazy!"
          lszablak@anselm.edu
Apr 25 2009 1:00PM I always buy my concert tickets through ticketmaster. The most reliable. No complaints!
          mgolding@earthlink.net
Apr 25 2009 12:58PM The security code should be more legible and the seating charts larger
          barajas7t4@yahoo.com
Apr 25 2009 12:57PM this is my second concert from ticketmaster
          xxx@yahoo.com seats in the 10th row to a concert.... and got moved all the way back because your site 'kicked m
Apr 25 2009           I lost
          judyjh@msn.com
Apr 25 2009 12:53PM Quick transaction. Transaction fees seem high. System was a little clunky this time. Lots of added ste
          maydellw@usc.edu
Apr 25 2009 12:50PM It is very confusing not being able to see the availability of seats when choosing. I would like to have b
          rheag808@hotmail.com
Apr 25 2009 12:46PM Like the service but convenience charges facility charges and charges for getting the tickets through e
          cxi9146@lausd.net
Apr 25 2009 12:46PM I think Ticketmaster does a good job overall.
          aosvold@aol.com
Apr 25 2009 12:45PM None
          rwalker064798@sbcglobal.net
Apr 25 2009 12:45PM The purchase of the ticket with the timer was difficult
          micromykanix@yahoo.com
Apr 25 2009 12:44PM The timer is annoying and makes me nervous when making purchases.
          jetaylorhawk@peoplepc.com
Apr 25 2009 12:43PM Very nice experience ordering. Not a lot of ticketmaster sites in area where I live. Like to see more.
          williamwhite1113@yahoo.com
Apr 25 2009 12:41PM It took me 3 times to place orders for the tickets.
          angelik102882@gmail.com
Apr 25 2009 12:35PM this is my 1st time using ticket master for myself and i love it
          batt_ant@yahoo.com
Apr 25 2009 12:35PM The format was painless. The prices were fair and the directions were clear
          shandrahshandrah@yahoo.com
Apr 25 2009 12:32PM this is my first time ordering thru ticketmaster and i do surely hope to continue ordering online as mu
          bmw2k2@msn.com
Apr 25 2009 12:30PM Easy to use website
          karisarh@gmail.com
Apr 25 2009 12:29PM i tried to by my concerts tickets with better seats and i kept getting a message that said your order co
          jennifermcg@bellsouth.net
Apr 25 2009 12:28PM The tickets sometmes are on hold and then you cannot continue on to make the purchase because th
          michael.russo@inbox.com
Apr 25 2009 12:25PM The site froze up a couple of times during the confirmation of my purchase and I had to go back to the
          seitenbach@gmail.com
Apr 25 2009 12:24PM Ticketmaster's fees seem to go up every time I order through them. I wish that they did not hold the m
          jeffbullsemail@yahoo.com
Apr 25 2009 12:22PM I made this purchase through a discount with my employer (US Airways) but had several issues.
          pmcclaren@hotmail.com
Apr 25 2009 12:20PM My friends and I are going to the concert together. There are six of us. Since your limit was 4 tickets tw
          tiakurtz@comcast.net
Apr 25 2009 12:19PM the site was very hard to use. I couldn't use my password and the error message come up at the end
          mishellyc@earthlink.net
Apr 25 2009 12:18PM i am just very happy to see ACDC.
          cardinalftbl@yahoo.com
Apr 25 2009 12:17PM I am a little disappointed with the rise in ticket prices. Being able to go and enjoy a show is a highlight
          luvmaibskt58@msn.com
Apr 25 2009 12:16PM Thanks
          hans.henschen@gmail.com
Apr 25 2009 12:14PM $15 in total fees for a $35 ticket! That is absurd. I thought the purpose of online shopping was to cut d
          mjsmk@idaho.tds.net
Apr 25 2009 12:14PM I didn't like the time limit.
          MTALAVERA@VERIZON.NET
Apr 25 2009 12:12PM My last concert was at the verizon wireless amphitheatre 3/14/09 for Rascal Flatts. I did not like the n
          mrstiksk@centurytel.net
Apr 25 2009 12:07PM I di not like the amount of time I was allowed to get the ticket purchased. I felt very pressured and ho
          ferarielo@hotmail.com
Apr 25 2009 12:07PM I think the fees should be less it is becoming unviable to go to a concert for these ridiculous fees!
          sidelineoxy@hotmail.com
Apr 25 2009 12:06PM I really like the online printing of tickets but the link was a little hard to find. Also the timeframe to sel
          stevepwilli@msn.com
Apr 25 2009 12:05PM it was good; fairly easy to understand.
          xxx@comcast.net to improve on seat selection with internet users when looking for the best seats.
Apr 25 2009           Need
          gina4xoxoxo@aol.com
Apr 25 2009 11:55AM thanks for a pleasant hassle-free purchase :O)
          tvrowlans1@msn.com
Apr 25 2009 11:53AM My original password didn't seem to work so I needed a new one then lost my place" in line. Since it
          gaynell.knatt@aol.com
Apr 25 2009 11:51AM My biggest concern was that it took me 1 hour to purchase these tickets. There was slow response an
          robertsteri@bellsouth.net
Apr 25 2009 11:50AM insurance should be automatically included..online should not have shipping charges
          jimanders9@aol.com
Apr 25 2009 11:48AM should have edelivery of tickets as option. otherwise good site
          limitededition1981@gmail.com
Apr 25 2009 11:46AM pretty good experience over all
          rwilkins@goallnet.com
Apr 25 2009 11:46AM Took too long shopping cart not working properly system too artitrary.
          kauistars@aol.com
Apr 25 2009 11:44AM additional charges alittle high per ticket.
          mjplant@verizon.net
Apr 25 2009 11:42AM The convenience fee" is excessive plus you also charge an "order processing fee" which adds a total o
          crismann@ymail.com
Apr 25 2009 11:41AM The only thing I didn't like is that when I tried to do a retail pick-up it seemed like it still wanted to ship
          julianchams@gmail.com
Apr 25 2009 11:40AM There should be a way to use a billing address from a different country.
          mackay322@msn.com
Apr 25 2009 11:40AM Handling charges too high
          ljwoodard5@gmail.com
Apr 25 2009 11:38AM I thought it was a painless process to shop with ticketmaster>
          bstnbkbean@aol.com
Apr 25 2009 11:37AM To try to get the tickets for Ill Divo I had to keep going back to I got the best seats. It took me 45 min.
          maddogmarty@att.net
Apr 25 2009 11:37AM I got 6th row side concert tix. Clicked immediately at sales time (actually kept hitting reload" early till
          jmhartford@comcast.net
Apr 25 2009 11:35AM The handling fees seem pretty step especially when all I'm doing is printing my own concert tickets. I'
          miz_information@yahoo.com
Apr 25 2009 11:34AM I had no problem with the website except that an error occurred during processing. When I called to f
          dteasdale@mts.net
Apr 25 2009 11:30AM I'd like to be able to pickup my tickets in the city the event is scheduled to be held in or be offered ano
          joe@milkes.com
Apr 25 2009 11:30AM Timer does NOT give enough time to complete each item. For someone who is not a frequent comput
          o_carran@yahoo.com
Apr 25 2009 11:28AM a couple times when i selected to continue purchasing my tickets an error occured and i could not buy
          slumry@seanet.com
Apr 25 2009 11:27AM Bought tickets for the first time on the web. The web process was slow confusing frequently did not f
          rksmith@zoominternet.net
Apr 25 2009 11:24AM Had to go back several times because of time limit. Rather inconvenient.
          oneofakindmbg@msn.com
Apr 25 2009 11:20AM your website is crap-you made me lose my good seats...after I entered my purhcase information your
          lutan@cisco.com
Apr 25 2009 11:19AM feel rush with the timer.
          ddeweber@pacbell.net
Apr 25 2009 11:19AM Selection of my tickets failed three times and I had to start over again before I was able to complete.
          WasRules329@aim.com
Apr 25 2009 11:18AM i was satisfied with ticketmasters easy to use way of purchasing my event tickets.
          jonenroth@comcast.net
Apr 25 2009 11:17AM Service charges are exhorbitant.
          lenise_4@hotmail.com
Apr 25 2009 11:14AM Surcharges are too high
          tsmith@memsi.com
Apr 25 2009 11:08AM The extra charges make me want to go anywhere else when possible! They are horrible! Thats why I
          tuck672@comcast.net
Apr 25 2009 11:06AM it kept timing out and i had to lose much better tix as the time went by server must have been busy?
          gusschroe@comcast.net
Apr 25 2009 11:04AM the service charges per ticket are highly unreasonable
          milauskas@f-test.com
Apr 25 2009 11:01AM I logged in on my Mac originally and tried to buy ac/dc tickets but when I got to the checkout portion
          wl_jordan@yahoo.com
Apr 25 2009 11:00AM I do not like all the extra charges. I realize everyone has to make money somewhere but it almost mak
          arthur.farrell@comcast.net
Apr 25 2009 10:59AM the submit button would hang up and time out before purchase done so would lose the tickets
          patriciahardy@comcast.net
Apr 25 2009 10:58AM The site was very easy to use.
          xxx@yahoo.com i think that it was a little expensive for just printing a piece of paper....
Apr 25 2009            well
          chechey81@yaho.com
Apr 25 2009 10:56AM Constant technical difficulties with the website made it an unpleasant experience. Probably will not b
          pilkrtones@aol.com
Apr 25 2009 10:55AM I wasn't clear if I needed to put in billing info and if I did would my tickets be sent to my billing which I
          KATHIEM351@COMCAST.NET
Apr 25 2009 10:55AM Although the buy one get one ticket offer was great it should be explained that bogo tckets are one ti
          GINAMARIE_CAIN@HOTMAIL.COM
Apr 25 2009 10:53AM I don't like the timer.
          boobeefly@aol.com
Apr 25 2009 10:50AM Thank you.it was great
          ml217581@hotmail.com
Apr 25 2009 10:50AM i enjoy all the options that are available for purchase on events
          jonesoshea@hotmail.com
Apr 25 2009 10:49AM Easy to use.
          ajinpahrump@yahoo.com
Apr 25 2009 10:49AM I had the tickets I wanted at the most expensive level and because YOUR webpage was slow to respon
          brian_jacob@discovery.com
Apr 25 2009 10:46AM would like to know if tickets are available before typing in special words to make sure you are not a w
          straight404@yahoo.com
Apr 25 2009 10:46AM after i ordered my tickets i still wasn't sure how long or where to get confirmation that the tickets we
          phil@philng.net
Apr 25 2009 10:45AM As much i i understand that you want people through the system as much as possible i'm a computer
          caseyrpaul@hotmail.com
Apr 25 2009 10:44AM The seat assignment of 'Best available' seems completely random. One try would put me in row C and
          eshus22@yahoo.com
Apr 25 2009 10:41AM Site can be frustrating error frequently cause a redo of the ordering process.
          jeffandkottie@juno.com
Apr 25 2009 10:40AM Thank You
          hennyben@mac.com
Apr 25 2009 10:39AM The time clock sucks
          luvmisshart@yahoo.com
Apr 25 2009 10:39AM I would like to say i dont like the timer in the corner it adds pressure to buy.
          twila@nwlink.com
Apr 25 2009 10:39AM Would like be able to request some options within the 'best available' such as center aisle tiered area
          noble7a@yahoo.com
Apr 25 2009 10:39AM Didnt like that I couldnt get my old password because I am unable to access personal email from work
          bettielowe@earthlink.net
Apr 25 2009 10:38AM Quick and easy.
          terena.dasilva@omd.com
Apr 25 2009 10:36AM The one thing I do not like about Ticketmaster is the convenience charge on top of the processing cha
          burkhartsmeier@comcast.net
Apr 25 2009 10:36AM Your service sucks. You are gougers.
          xxx@comcast.net that ticketmaster provides a monopoly in getting tickets asking if we will use the service agai
Apr 25 2009            consider
          cdevillene01@msn.com
Apr 25 2009 10:35AM The sign in process and timer process for purchase is frustrating at times. Registered customers shoul
          gerald_zawodny@mascohq.com
Apr 25 2009 10:34AM got kicked out. ran out of time. did not get the seats I wanted
          presidio30@yahoo.com
Apr 25 2009 10:34AM Not your fault - it's a GREAT concert! - but the variety of tickets went so FAST! I thought the seating c
          vek500@gmail.com
Apr 25 2009 10:32AM I think the shipping/handling charges are out of line...
          momoftbl@att.net
Apr 25 2009 10:30AM The extra Fees are becoming outragesin some cases they have been as much or more than ther ticket
          bowlegss89@yahoo.com
Apr 25 2009 10:26AM I think the shipping charges are excessive.
          cldamage@aol.com
Apr 25 2009 10:26AM Thank you
          weborders@digital-vision.com
Apr 25 2009 10:26AM Your handling charges are way excessive and you appear to have a monopoly on ticket purchases whi
          roy@roysykes.com
Apr 25 2009 10:26AM Your fees are excessive.
          lmarkjacobs@juno.com
Apr 25 2009 10:22AM It would be very helpful to be able to see the available seats and then be able to pick your seats. Now
          mershe@hotmail.com
Apr 25 2009 10:22AM Got kicked out twice. Not everything was explained in detail.
          rdjohn8424@msn.com
Apr 25 2009 10:22AM I find that all of the fees and handling charges are extremely out of hand. It's seems that it is an add'l 1
          rferguson62@hotmail.com
Apr 25 2009 10:22AM Too difficult obtaining tickets. Not enough time problems with log in and password not really given an
          darnellswan@hotmail.com
Apr 25 2009 10:21AM Fast and easy but the $12.00 on top of the ticket price is not attractive.
          khabanis@hotmail.com
Apr 25 2009 10:21AM very delayed and i have a fast computer
          canadanorth@on.aibn.com
Apr 25 2009 10:21AM I HAD TO RETRY 3 TIMES AS I KEPT GETTING AN BUMPED OUT OF SYSTEM
          j.r.dominguez@tcu.edu
Apr 25 2009 10:21AM I wish that we would be able to get the tickets we want based on whats best available at the time of t
          valdval@kendra.com
Apr 25 2009 10:18AM Getting the Internet Presale option is a joke since you aren't given the password. The other fact that
          morenoryan@yahoo.com
Apr 25 2009 10:18AM I've been shopping with ticketmaster for years and will continue to do so for many more.
          redwinedrinkers@charter.net
Apr 25 2009 10:17AM WE bought tix to a ACDC concert best available. The first time we got great seats but it took so long fo
          speedco@cnw.com
Apr 25 2009 10:16AM I feel ticketmaster is over priced for what they do. When I can I prefer not to use ticketmaster for I do
          daveward@nwlink.com
Apr 25 2009 10:15AM The timer at the bottom of each page is really offensive!
          sandra@noles-frye.com
Apr 25 2009 10:15AM Fees are too high. I'm picking up the tickets at will call" and don't know why there is a processing fee.
          ntoto2@prodigy.net
Apr 25 2009 10:15AM wish we had more say about where to search for our tickets
          pfloyd920@aol.com
Apr 25 2009 10:14AM Very user friendly. Will purchase again soon
          beckyanneward@hotmail.com
Apr 25 2009 10:14AM I've never really had any problems with ticketmaster. Occasionally the system boots me out when hea
          tnelson3@csusb.edu
Apr 25 2009 10:13AM Was not happy when first purchase attempt failed after clicking on continue. The clock ran down the
          rspencer760@gmail.com
Apr 25 2009 10:13AM Wow --- screen froze up. Told me I couldn't use Safari when my preferences were set CORRECTLY. To
          tbmail@earthlink.net
Apr 25 2009 10:13AM You site lag made me lose some good seats. Now I have lame seats. You are a monopoly....if I could go
          llgalloway@psfinc.com
Apr 25 2009 10:12AM During my purchase of the tickets I was kicked out of the billing process and had to re-purchase. By th
          kissenfishes@yahoo.com
Apr 25 2009 10:11AM I love Ticketmaster it makes me feel safe.
          evat68@yahoo.com
Apr 25 2009 10:11AM Your site has frozen up on me on my last 2-purchases causing me to lose my seats and having to purch
          kayshun_27@hotmail.com
Apr 25 2009 10:10AM Not real happy about not being able to purchase Beyonce tickets online like stated. Was able to go to
          Farney82@hotmail.com
Apr 25 2009 10:09AM I DO NOT like paperless tickets. I do not like them Sam I Am.
          carlt@windermere.com
Apr 25 2009 10:08AM There was an error processing my tickets. I had to go to the back of the line and went from Row F to R
          mksalovich@yahoo.com
Apr 25 2009 10:08AM This worked out great it was timely and I got excellent seats!
          ddenny1749@aol.com
Apr 25 2009 10:08AM using this site is fantastic i am able to search what i want in the comfort of my own home.
          LAHeitman@aol.com
Apr 25 2009 10:08AM I don't think I should be charged to print from my own computer.
          janellekidd80@yahoo.com
Apr 25 2009 10:07AM It would be easier to make a decision if the time was longer. I felt very rushed through the process.
          sallymokate@aol.com
Apr 25 2009 10:07AM My only complaint about ticketmaster is the high cost of convenience charges"."
          sjduyka@dishmail.net
Apr 25 2009 10:07AM It seems to me that there are too many convenience charges." $2.50 to print my own ticket? . . . give
          parkrc@hotmail.com
Apr 25 2009 10:07AM It took me trhree times because the next step would error out.
          biteme@aol.com
Apr 25 2009 10:07AM The processing handling and other fees are WAY too high but that's what you get when you have a mo
          schwannie3@gmail.com
Apr 25 2009 10:06AM The fact that Ticketmaster quite frankly has a monopoly on the whole ticket industry forces us to utili
          carlyannecampbell@yahoo.com
Apr 25 2009 10:06AM I dont agree with all the fee's that are added on to each order. Also how you guys let big compants bu
          mainelove@sbcglobal.net
Apr 25 2009 10:05AM I did not have the chance to see a better map of the facility
          w.mathes@yahoo.com
Apr 25 2009 10:04AM you guys are a monopoly I hate you and are forced to use your company.
          thisgirl45@hotmail.com
Apr 25 2009 10:03AM 2 minutes to decide if I wanted the tickets was not long enough to ask my husband and check out whe
          tmnm@bellsouth.net
Apr 25 2009 10:03AM Don't sell a portion of the goog seats to other companies. I hear that Ticketmaster does that.
          quiannegreerboswell@yahoo.com
Apr 25 2009 10:00AM The website was easy and convenient and my overall experience went well.
          tgr_gemini@yahoo.com
Apr 25 2009 10:00AM The $10/ticket service fee plus the 6$ processing fee is a little ridiculous. Doesn't Ticketmaster alread
          cbairhalter@carolina.rr.com
Apr 25 2009 9:59AM The countdown clock was distracting and I felt rushed entering my info. Other than that it was a good
          mrsmorning@verizon.net
Apr 25 2009 9:58AM I was unable to find information for the All-Star Comedy show. I think this is something I may have en
          musto55@yahoo.com
Apr 25 2009 9:57AM 10 dollar convenience charge per ticket?? outrageous... you made 40 bucks off of me to basically sell
          meefnorf@hotmail.com
Apr 25 2009 9:55AM extra charges are way too much!!! but you already know this.
          sunaz00@aol.com
Apr 25 2009 9:52AM I can't understand how you guys get away with charging an $11.35 convenience charge" a $5.60 proce
          ticketmaster@wuxx.com
Apr 25 2009 9:50AM The interface was clunky the HIP puzzle was hard and the web form did not remember my previous su
          MoodyCarol@aol.com
Apr 25 2009 9:49AM Security words are too hard to read! Tickets are lousy nothing good comes up. Charges are way too h
          Missmel84@aol.com
Apr 25 2009 9:49AM Good experience purchasing tickets!
          chrisjcolo@msn.com
Apr 25 2009 9:48AM I have used your service for years and just love it.
          yuma53@aol.com
Apr 25 2009 9:47AM We prefer aisle seats and we are not given the option to select seats. We are only given the choice Be
          clark002@comcast.net
Apr 25 2009 9:46AM Your fees are ridiculously high. A 33% surcharge on the price of tickets is outrageous.
          jfort@assetcampus.com
Apr 25 2009 9:46AM great experience and very easy to use
          ejkinney@bellsouth.net
Apr 25 2009 9:46AM lost the tickets i origanally was trying to buy because of your system error -really frustrated me - no n
          asupik@hotmail.com
Apr 25 2009 9:46AM Your surcharges per ticket are outrageous. I just purchased four tickets to a show and the added charg
          jimbeamh2o@yahoo.com
Apr 25 2009 9:44AM Ordering online was difficult. Site would not let me edit credit card billing information. Took me abou
          xxx@yahoo.cm
Apr 25 2009           I enjoyed the secure process and felt safe making this transaction online.
          helen418@comcast.net
Apr 25 2009 9:39AM I don't like being rushed thru the process with the clock timer ticking away. It is very uncomfortable m
          253onthepond@verizon.net
Apr 25 2009 9:38AM The time to decide on tickets should be longer than 2 minutes. By the time I called my friend to ask a
          julieweaver2@bellsouth.net
Apr 25 2009 9:36AM The fees are exorbitant.
          shawnp21@hotmail.com
Apr 25 2009 9:35AM Reliable
          red_disk_icon@yahoo.com
Apr 25 2009 9:35AM Seriously? If you are going to tack on a fee tack on ONE big fee don't keep nickel-and-diming me until
          trayf@earth-comm.com
Apr 25 2009 9:33AM Very well layed out.
          lrbassojr@hotmail.com
Apr 25 2009 9:33AM Ticketmaster charges a lot for its services.
          kwittman2@comcast.net
Apr 25 2009 9:32AM I would love to see you swith to oversize tickets the way Live Nation has. I save the ticket stubs for ev
          grinder6@msn.com
Apr 25 2009 9:30AM Ticketmaster is the #1 leading ticket seller!
          wburkholder@msn.com
Apr 25 2009 9:30AM Need better Seating Charts
          jkohn1@cox.net
Apr 25 2009 9:30AM The 10% overall surcharge for the tickets seems unfairly high. It is especially hard to understand why
          ahollis2008@comcast.net
Apr 25 2009 9:28AM My purchase experience was quick easy and I plan to use this site for all my future purchases.
          tjbeads@woh.rr.com
Apr 25 2009 9:25AM All the additional fees suck
          elizabeth.sanchez@dfps.state.tx.us
Apr 25 2009 9:22AM More time should be allotted for entries for example entering credit card information.
          deew@cdjones.com
Apr 25 2009 9:22AM Your Fees are Too Much for what you do.
          pphillips8@comcast.net
Apr 25 2009 9:22AM should be able to print tickets right away
          xxx@yahoo.comfees are fairly outrageous for an online electronic store to simply purchase event tickets. Ticketm
Apr 25 2009           The
          mecejka@hotmail.com
Apr 25 2009 9:19AM You code could not be understood and had problems editing old credit card info.
          CURRYKELLIE@AOL.COM
Apr 25 2009 9:16AM MY TTICKETMASTER EXPERIENCE TODAY WAS GREAT I AM SATISFIED AND WILL ORDER AGAIN IN THE
          xxx@hotmail.comthe fees absolutely rediculous. $7.50 per ticket convenience charge". This is rediculous when the
Apr 25 2009           I find
          patrickpeartree@verizon.net
Apr 25 2009 9:15AM Tickets purchases are too hard and take too much of my time.
          crazyjess6190@aol.com
Apr 25 2009 9:14AM the service is great but the charges are some what outrageous.
          msantana1972@hotmail.com
Apr 25 2009 9:13AM Having to enter the scurity stuff every time I entered was annoying
          haynesz1114@gmail.com
Apr 25 2009 9:12AM Great fast and easy
          tsixtjr@sbcglobal.net
Apr 25 2009 9:12AM Tried to get 4 tickets and locked up - 2 worked fine but i may have missed something
          sdmottlow@aol.com
Apr 25 2009 9:08AM Every time I visit this site I am initially stymied by it. It takes too long to verify the information that I n
          tjmajda18@comcast.net
Apr 25 2009 9:08AM It is a little hard to figure out where the seat are on the seating chart and I wish there would have bee
          cat7wmn@msn.com
Apr 25 2009 9:06AM Your fees continue to be outrageous. To the point that I won't go to most concerts because of them.
          darainc4@gmail.com
Apr 25 2009 9:04AM I tried 8 times to purchase these tickets. System was erroring out all morning. Purchase finally went t
          adeline.cabaton@gmail.com
Apr 25 2009 9:04AM It is very uncomfortable to be on limited time to fill out the payment information!!! It was not like tha
          mkymous77@hotmail.com
Apr 25 2009 9:04AM Ticketmaster is very helpful just a little frustrating that you can't get closer to the stage because radio
          piznoink@q.com
Apr 25 2009 9:04AM I think your company has a monopoly on the industry and your sister company tickets now is total bu
          ashleyingram63@comcast.net
Apr 25 2009 9:01AM I would like to be able to choose my seats from a seating chart.
          akirakirk@yahoo.com
Apr 25 2009 9:01AM i kept losing my tickets cause site not responding. i am very upset. i could have had really great seat b
          mjefinn@aol.com
Apr 25 2009 8:58AM The time clock is detracting and frustrating. Once the purchase is submitted it should cease. Ver very
          adnanali@ufl.edu
Apr 25 2009 8:58AM Omg I LOVE BEYONCE...MMMM GIVE IT TO ME SASHA LIKE It's Fierce ...GAhGah
          thomas_tony3@yahoo.com
Apr 25 2009 8:57AM Site is easy to use. Good Job.
          plight@cox.net
Apr 25 2009 8:57AM The convenience and order processing fees are too high.
          kerryhere@comcast.net
Apr 25 2009 8:54AM Why do you charge for me to print my own tickets???? Don't you charge enough?
          rlynch37@cfl.rr.com
Apr 25 2009 8:54AM once we sign on we should be able to keep searching for tickets without starting over each time
          samantha.nye@gmail.com
Apr 25 2009 8:50AM lower service charges! they are way too expensive!
          karlws@aol.com
Apr 25 2009 8:50AM I tried 3 times without delay and was timed out on the tickets I selected. The server 'hung' for 2+ min
          rocksandroots@aol.com
Apr 25 2009 8:48AM Three times I was timed out (as I waited for Ticketmaster to process) and twice more rejected for an e
          cannbeard@yahoo.com
Apr 25 2009 8:47AM expensive
          bcmiller@bellsouth.net
Apr 25 2009 8:46AM I think it is expensive to charge $3.50 per ticket to print them out on our own computers
          Stwrtfan20@aol.com
Apr 25 2009 8:46AM Not satisfied with all of the charges. Have bought tickets thru the Venue direct which is cheaper but n
          xxx@aol.com
Apr 25 2009           They charge way too much for service!!!
          gosoxgo59@comcast.net
Apr 25 2009 8:39AM Excessive service charges
          stadcat@hotmail.com
Apr 25 2009 8:38AM The purchase process is very easy and straightforward to follow.
          wagland628@netscape.com
Apr 25 2009 8:37AM excellent service and accessability
          cbromagen@woh.rr.com
Apr 25 2009 8:34AM this was the easiest experience ever!
          Museman03@aol.com
Apr 25 2009 8:34AM Very Good Experience
          harley13@bellsouth.net
Apr 25 2009 8:34AM I have never had a problem using Ticketmaster. It is always my first choice when I need concert ticket
          smill3k@bellsouth.net
Apr 25 2009 8:34AM I'm a bit appalled by the high convenience fee" and other "fees" that are tacked on to the price of the
          THURLEY@TDS.NET
Apr 25 2009 8:32AM this is my third purchase within the last year I so far I am very please. I like being able to take care of
          dianemsh@wideopenwest.com
Apr 25 2009 8:29AM A little time consuming with all the checks and putting in words etc.
          fbaker1@nc.rr.com
Apr 25 2009 8:29AM Your fees are WAAAAAAY to high!
          cabreraone@aol.com
Apr 25 2009 8:28AM time to complete the purchase is a little bit tigh I lost a better sitting because I didn't have my passwo
          agatha10@optonline.net
Apr 25 2009 8:28AM Quick purchase
          eishahoward@yahoo.com
Apr 25 2009 8:27AM Thanks great purchase!
          janetpontious@hotmail.com
Apr 25 2009 8:27AM the convience charge per ticket is expensive and mokes the tickets cost alot more then expected
          maryannbalogh@netzero.net
Apr 25 2009 8:26AM I had problems first time getting through the process which happens almost every other time I purcha
          ronaldmolteni@gmail.com
Apr 25 2009 8:23AM I am happy.
          ellenhansen@juno.com
Apr 25 2009 8:20AM I had difficulty getting into the edit credit card feature as my card number had changed. This is stressf
          jeseib@sit-co.net
Apr 25 2009 8:17AM slow site not enough time to enter info and locked up first time trough had better seats but web site s
          mychelley1216@yahoo.com
Apr 25 2009 8:15AM I don't particularly agree with all the convenience charges when I would gladly go pick them up on the
          xxx@aol.com quyss should save some @20 tickets for the genberal public
Apr 25 2009           you
          HoMbReMuSiCa@aol.com
Apr 25 2009 8:14AM Awesome site! If you don't get the right tickets you can search again" and keep trying until you get th
          bxmamiuwant03@yahoo.com
Apr 25 2009 8:13AM Ive order ticket for concerts and broadway plays and ive been satisfired.. with seating avabiablity and
          ledizzler@yahoo.com
Apr 25 2009 8:12AM I have purchased many tickets through different companies and Ticketmaster was very fustrating. I w
          jshaw710@hotmail.com
Apr 25 2009 8:12AM The only issue that I had was having to search numerous times b/c the website kept giving errors thro
          cec32fish@msn.com
Apr 25 2009 8:11AM I wanted to purchase ringside seats. Seating was not even available to choose your location. I don't u
          sandralynn@hotmail.com
Apr 25 2009 8:11AM I requested ticket as soon as tickets were available for purchase yet the closest available seats were 5
          sthom67@lsu.edu
Apr 25 2009 8:10AM I wish we didn't have to pay for those extra charges! I had to pay around $25 more than I would have
          harold.joscher@pseg.com
Apr 25 2009 8:09AM It would help a lot if you are able to see the view from the seats you are looking to purchase.
          rotaru.alice@yahoo.com
Apr 25 2009 8:09AM Awesome site!
          nicholas_wentzel@eku.edu
Apr 25 2009 8:09AM Too much money for fees on each ticket when you buy more than one ticket. Spent roughly an extra 5
          stuntebeck@sbcglobal.net
Apr 25 2009 8:09AM should have multiple options for locations.
          sistarebecca@aol.com
Apr 25 2009 8:08AM I would like to have more time to purchase
          stagy@zoominternet.net
Apr 25 2009 8:08AM The only problem I had was the timing when I selected to purchase the tickets. I indicated to continue
          thedevilbat@comcast.net
Apr 25 2009 8:08AM It seems invisible convenience charges keep popping up out of nowhere. On top of a venue convenie
          layneo@bellsouth.net
Apr 25 2009 8:07AM I bought a $6.00 ticket and with fees and other junk it cost me $12.25. That is a little silly.
          robynmilliner@mail.adelphi.edu
Apr 25 2009 8:06AM I thought this process was very clear and was also very speedy. I appreciated the speediness of the pr
          kmhurt@wowway.com
Apr 25 2009 8:06AM Website is very easy to use.
          veronika33@hotmail.com
Apr 25 2009 8:03AM Additional charges are quite a bit.
          riaanvg@gmail.com
Apr 25 2009 8:03AM Sometimes the word you must fill in is not that clear and I have to get a few new words before being
          bksklssls@hotmail.com
Apr 25 2009 8:02AM Thank you for an easy experience My first time doing this will do again.
          jakecorpuz@yahoo.com
Apr 25 2009 7:59AM The conveniece and order charges just make buying tickets pricey. The only tickets available for the ev
          mriccio127@cox.net
Apr 25 2009 7:58AM Think the problem is ticketmaster. Almost gave up. Took over 1/2 hr to do what should have been a s
          wenchase@yahoo.com
Apr 25 2009 7:57AM Everything was perfect. I am very happy.
          mcsrn44@yahoo.com
Apr 25 2009 7:54AM I think the charges were too high. With modern technology it shouldn't cost that much to put two tick
          fdn55@comcast.net
Apr 25 2009 7:52AM I did not intend to buy parking but I did so I assume I had to specifically say no and that is not right.
          thenehan01@comcast.net
Apr 25 2009 7:52AM extremely frustrating wouldn't allow me to apply gift cards kept kicking me out so that I had to settle
          testguy8@yahoo.com
Apr 25 2009 7:51AM Fees are too high
          drcnjt@verizon.net
Apr 25 2009 7:48AM First purchase did not go through and I received an error message.
          Dentboy670@aol.com
Apr 25 2009 7:47AM It took me over a half hour and several atempts to order my tickets due to errors. Each time I would g
          mduehrsen@hotmail.com
Apr 25 2009 7:47AM The fee is simply too high for a $20 show.
          areedjr@twcny.rr.com
Apr 25 2009 7:46AM I was dissatisfied with the fact that I wasn't prepared to give a password during the transaction. I also
          pe2134@aol.com
Apr 25 2009 7:45AM When purchasing event tickets I should be able to select the exact seat location that I am inerested in
          kcrettich@aol.com
Apr 25 2009 7:45AM I didn't like having to re-enter the code each time I was looking for new tickets.
          madv@atmsusa.net
Apr 25 2009 7:43AM you're server is obviously overloaded and though i was on the site to purchase Aerosmith tickets at 10
          miracledentah@verizon.net
Apr 25 2009 7:43AM I love ticketmaster!
          KathyK720@aol.com
Apr 25 2009 7:42AM Couldn't add Parking Pass to the order...had to remove it before purchase could continue.
          erroberts_0107@yahoo.com
Apr 25 2009 7:41AM Site kept shutting down on me and made me lose the tickets I really wanted.
          dandycheerchick@hotmail.com
Apr 25 2009 7:39AM Fees are very high
          ismilevryday@yahoo.com
Apr 25 2009 7:39AM Selecting and printing the tickets were so easy i wouldn't purchase tickets any other way.
          xxx@us.army.mil
Apr 25 2009           The amount of time given once selection is made is bogus. I would run out of time prior to transactio
          lilfisch@hotmail.com
Apr 25 2009 7:37AM Really frustrated. Lost really good tickets to the Aerosmith / ZZ Topp concert because of a glitch. Had
          rcspeedy10@hotmail.com
Apr 25 2009 7:36AM great service i loved it and will always purchase my tickets from TICKETMASTER.COM
          tom@shindler.us
Apr 25 2009 7:35AM Did not like the fact that I had to spend $8.50 just to get free" tickets."
          first.grimm@ic.fbi.gov
Apr 25 2009 7:35AM you sometimes can not get through and when you do get through all of the good seats are gone. i eve
          tkrpata@insightbb.com
Apr 25 2009 7:34AM unhappy with being cut off (timed out) during purchase
          eah2601@yahoo.com
Apr 25 2009 7:33AM My biggest problem with this order was that I couldn't pick my seats. I do not like the random" pick t
          gregreilly01@sympatico.ca
Apr 25 2009 7:31AM verified by visa sucks dick . lost my first round of tickets dealing with these fucking clowns
          pbdecor@yahoo.com
Apr 25 2009 7:31AM I w as timed out with an error notice on two separate atempts to buy tickets....thats hurst be
          NavyWife93Mom02@Yahoo.com
Apr 25 2009 7:31AM Was not pleased at all that I lost my first selection of seats because ticketmaster website timed me ou
          hyperforever101@yahoo.com
Apr 25 2009 7:30AM There was not a scrolling thing for the mastercard verification which made me go from EE seats to JJ s
          juliannewelby@yahoo.com
Apr 25 2009 7:30AM Service fees are way out of line with the rest of the industry. I always leave my purchase experience fe
          daneeroe22@hotmail.com
Apr 25 2009 7:29AM I didnt like how ticketmaster added unexpected at the end of the purchase like processing fees
          ctimanandnora@bellsouth.net
Apr 25 2009 7:29AM It took 3 tries to get this order completed. I would hit submit with plenty of time left and it would tim
          icurnga@comcast.net
Apr 25 2009 7:28AM I think the fees that are charged are a bit high....I also had problems last night trying to buy tickets cal
          michgall@optonline.net
Apr 25 2009 7:28AM Transaction was fine. No problems.
          sammysosa21@fuse.net
Apr 25 2009 7:28AM I thought the process of buying the tickets was very smooth and quick. The loading screens and timer
          stachlaw@aol.com
Apr 25 2009 7:28AM the site usually offers parking none offered for the first time ever
          mrkahiggins@yahoo.com
Apr 25 2009 7:27AM unable to view seating charts prior to buying event tickets would like the chance to see different optio
          silvanus78@gmail.com
Apr 25 2009 7:27AM convenience" and "building charges" suck my dick"
          mikalpe@yahoo.com
Apr 25 2009 7:27AM I was timed out waiting for processing and missed my first choice of seating.
          bigkilmo@rochester.rr.com
Apr 25 2009 7:25AM I was trying to purchase tickets for 2 diferent concerts that went on sale at the exact same time. I kep
          kimcfife@gmail.com
Apr 25 2009 7:24AM The encryption was difficult to read. The process is laborius.
          tyanavianna@yahoo.com
Apr 25 2009 7:24AM I thought it was going to be pain ordering online ( especially on the first day and for this performer ) b
          Lynn.dziad@yahoo.com
Apr 25 2009 7:24AM Too many darned fees! I really feel ripped off.
          gannwaas1@gmail.com
Apr 25 2009 7:24AM Ticket Master was easy and quick..I got tickets were I requested..
          morehouse63@aol.com
Apr 25 2009 7:24AM I am vey disappointed with how slow it was to get to the checkout page. I had great tickets picked ou
          mapeterkin@hotmail.com
Apr 25 2009 7:24AM I'm unhappy because I was trying to purchase the tickets I was viewing within the time limit and wasn
          albeda.murphy@yahoo.com
Apr 25 2009 7:22AM I'm a little irritated about the hours regarding pre-sale tickets. I also question how random" are the se
          stevehamlin@frontiernet.net
Apr 25 2009 7:22AM Did not like forced problem with NEW mastercard security feature! Otherwise ticket master is fine!
          purpleskyyy@aol.com
Apr 25 2009 7:21AM Why does ticket master hold seats...and then use those seats for platinum at a much higher price????
          boogies3inok@sbcglobal.net
Apr 25 2009 7:20AM I think the per ticket event fee is ridiculous. Why not a per purchase event fee?
          xxx@nku.edu
Apr 25 2009           After I bought the tickets I was then informed of a view obstruction. I only had a few sec to check eve
          excalibur1985@sssnet.com
Apr 25 2009 7:20AM when trying to purchase presale with password from Wolstein Center could ONLY purchase floor ticke
          kayemcee@bellatlantic.net
Apr 25 2009 7:19AM Not enough information about what the new Eagles Flight Night was such as are the best seats for vie
          mariannmg@netzero.net
Apr 25 2009 7:18AM I bought tickets and find it hard to believe that after 4 minutes there was only grandstand seating left
          gfitzgerald@twcny.rr.com
Apr 25 2009 7:18AM I did feel very rushed with the clock and the site was slow I afriad the time would run out before it adv
          swatkins@wightman.ca
Apr 25 2009 7:17AM the passwords are almost impossible to read
          nlfull@hotmail.com
Apr 25 2009 7:17AM I thought I was already signed in because the site recognized my name when I first went to Ticketmas
          Wetmoref2@aol.com
Apr 25 2009 7:16AM I had questions about the seating regarding accessibility to the disabled and obstruction of view that c
          ctparris@hotmail.com
Apr 25 2009 7:16AM would like to be able to see the seat available and choose
          lorac6@optonline.net
Apr 25 2009 7:16AM This is a rip-off!!! Everyone is not computer savvy! Timing of purchace is not conducive towards havin
          earjr@cyberdude.com
Apr 25 2009 7:16AM I tried to buy tickets for Aerosmith as soon as they came available. I was logged in and choose tickets
          bshively77@gmail.com
Apr 25 2009 7:14AM The processing was very slow which expired our time on the site. Lost position of tickets we wanted.
          rstamm@rochester.rr.com
Apr 25 2009 7:14AM Would like more control over seating choices.
          SuziQVC2626@aol.com
Apr 25 2009 7:13AM great way to purchase tickets!!
          rcimini@comcast.net
Apr 25 2009 7:13AM The event Eagles Flight Night" was supposed to have an option at the $20 ticket price to have $10 tick
          gtr66@yahoo.com
Apr 25 2009 7:13AM I was able to purchase my tickets however my first attempt timed out and I was unsuccessful in gettin
          TC0906327@aol.com
Apr 25 2009 7:13AM It was fine but I was already logged in and you took me to a verify. Took longer
          summer@go-concepts.com
Apr 25 2009 7:12AM I lost my first set of ticket (better seats) while I waited nearly two mins for ticket master to validate. T
          ccard4@aol.com
Apr 25 2009 7:12AM The only problem i had was the site froze on me when I had selected better tickets. I ended up gettin
          MikeJhts@aol.com
Apr 25 2009 7:11AM I had to re-start the process 4 rimes because it wouldn't accept my name; checked card# etc. Finally I
          kennedy1987@msn.com
Apr 25 2009 7:11AM the time you are given to chosse the seats is not long enought. i felt very rushed!!!!!
          DREAM2RACE@aol.com
Apr 25 2009 7:11AM Overall satisfied with the ease of transaction as i am already registered with Ticketmaster so it made
          sunny1960@twcny.rr.com
Apr 25 2009 7:11AM I was kicked off the website and lost the first tickets I was going to purchase. I was very disappointed
          NSOULMATE@AOL.COM
Apr 25 2009 7:11AM THE TIME FRAME WAS NOT LONG ENOUGH TO MAKE MY CHOICE SO I HAD TO DO IT SEVERAL TIMES
          tzboi3191@yahoo.com
Apr 25 2009 7:09AM i use ticketmaster whenever i need tickets
          lmiceli05@yahoo.com
Apr 25 2009 7:07AM this is a fast and easy way to purchase tickets.
          patrickmarron.mt@gmail.com
Apr 25 2009 7:07AM All the extra fees added on to my purchase were unreasonable. Fees should be a percentage and not
          oneyoonekbird@aol.com
Apr 25 2009 7:07AM It was a fast and easy process. Keep up the good work.
          fmartyn@rpcg.com
Apr 25 2009 7:07AM Overall Good Experience
          Debaby67@yahoo.com
Apr 25 2009 7:06AM EXPENSIVE!!! Processing fees delivery fees convenience fees....the price of the tickets is bad enough!
          dc6363@hotmail.com
Apr 25 2009 7:06AM Site is easy to use.
          kneeholes@aol.com
Apr 25 2009 7:06AM I like the idea that you have the preorder tickets for the concerts we want to see. I tried on live natio
          Bfsyr@aol.com
Apr 25 2009 7:05AM It is a little stressful to have a timed purchase. Additional sharges seem high but it is convenient.
          eastwood@panix.com
Apr 25 2009 6:57AM While I found it easy to locate the item for which I was searching I came to the site from a USTA site s
          wattiefan@hotmail.com
Apr 25 2009 6:56AM There are two many taxes. Its weird that on a 40.75 show per person the total comes out to be aroun
          xblueydgirl225x@aol.com
Apr 25 2009 6:54AM i like it. the prices are goo but the amount of time the give you to complete the order is too short and
          dori.dalton@att.net
Apr 25 2009 6:51AM I would like the option to select seat number as an option for the search.
          paulnapril64@msn.com
Apr 25 2009 6:50AM I am overall pleased with my pirchasing experience my only concern is my computer does not have a
          fschindler@wowway.com
Apr 25 2009 6:50AM Wow-a $2.50 charge for ticket to use my own ink and paper. Doesn't really make a lot of sense. No op
          mwproductions@earthlink.net
Apr 25 2009 6:50AM It was an easy experience for me to buy tickets for me and my wife to take our four year old to see hi
          sebz@gmx.net
Apr 25 2009 6:48AM i think the additional fees are way too high. you wouldnt expect 6usd ticket charge 6usd convinience c
          cdegrange@msn.com
Apr 25 2009 6:47AM very timely in presenting shows
          llesto@comcast.net
Apr 25 2009 6:45AM I feel like ticketmaster has the highest recognition factor and yet charges the most in fees-i am confus
          cmfone_2000@yahoo.com
Apr 25 2009 6:35AM Went great but I really did not like that regular mail we would not get our tickets until 48 hours in adv
          kebabjian1@aol.com
Apr 25 2009 6:24AM I just don't understand why there is a Convenience Charge for every little thing. It;s more of an inconv
          sharon.deprospo@prudential.com
Apr 25 2009 6:20AM Easy to use but timed out while getting credit card information. Also couldn't look easily for other da
          lakia/mcmillion@penske.com
Apr 25 2009 6:18AM Although there were several different shipping options they were very expensive.
          thubbard_03@yahoo.com
Apr 25 2009 6:14AM I have used Ticketmaster in the past and am very satisfied and likely to use them in the future.
          catbug@verizon.net
Apr 25 2009 6:14AM I like the ease of being able to print my own tickets for shows.
          joenpamkimball@sbcglobal.net
Apr 25 2009 6:12AM I found the process annoying. It is difficult to be precise with a timer ticking away at the bottom of th
          sschurer@fdn.com
Apr 25 2009 6:08AM I have been buying tickets online for somewhile and I think your process needs revisiting. When doin
          bwhitney@esl.org
Apr 25 2009 6:02AM The charges that you lay on top of the tickets are terrible. I printed my own tickets fine I have no prob
          wabraham@insight.rr.com
Apr 25 2009 5:57AM First attempt to complete sale failed. Had to re-enter order.
          veachbum@sbcglobal.net
Apr 25 2009 5:54AM not enough time on each page
          skamp@optonline.net
Apr 25 2009 5:51AM I was asked to submit my password to verify by visa but it did not accept the password. Then when it
          barnstf2@yahoo.com
Apr 25 2009 5:50AM I appreciate TicketFast.
          lydell2b@yahoo.com
Apr 25 2009 5:42AM The problem I have is that no matter where purchases are made there always seems to be a problem
          grhartog@comcast.net
Apr 25 2009 5:42AM ticket master is very easy to use and fair. I would rather go to the box office to purchase them though
          ullrwolf@buffalomtn.com
Apr 25 2009 5:26AM I find it quite objectionable that ticketmaster charges for printing out tickets after already adding a 20
          kbarwick@triad.rr.com
Apr 25 2009 5:12AM Convenience is Key to online purchasing BUT.....An $8 convenience fee and 2.50 processing fee seem
          rmarg76662@aol.com
Apr 25 2009 4:38AM the time out thing is terrible it took me 6 trys to buy circus tickets for my grandaghters will not buy fro
          paulie69@wowway.com
Apr 25 2009 4:17AM Purchased tickets fro download. But didn't receive anything in my inbox. The landing page took me to
          ladymranch@yahoo.com
Apr 25 2009 3:20AM I have never used ticketmaster before. I was unsure of the seating and the wording was not clear by t
          louisvillefan29@yahoo.com
Apr 25 2009 1:34AM No problems ordering tickets but didnt realize they would be so expensive! Many extra" costs in ther
          pm_imbeau@laurentian.ca
Apr 25 2009 12:14AM The Convenience Charge" that was applied to my purchase was ridiculous. I paid an extra $10 a ticket
          dereksloanfoster@comcast.net
Apr 24 2009 11:50PM Your technology should allow me to view the seating map and show occupied and open seas for me t
          D1nOnly13@aol.com
Apr 24 2009 11:13PM I just don't know where to pick up my tickets
          dwill0303@msn.com
Apr 24 2009 10:54PM Pre-sale tickets seems like seating choices are poor.
          xxx@mac.com timer is stressful
Apr 24 2009            the
          kecharashayana@gmail.com
Apr 24 2009 10:38PM I don't understand why I can use Will Call when ordering from the US on the phone but not on the we
          vpasc20654@aol.com
Apr 24 2009 10:13PM The time line to purchase your tickets is to fast. More time needed to review and purchase item.
          eval@seattleclubbing.net
Apr 24 2009 9:52PM You charge the equivalent of an extra ticket in 'fees' for every 2 tickets purchased. It's complete and u
          nsussma@uwo.ca
Apr 24 2009 9:38PM Hidden fees on event ticket limitted time to copmlete selection and fill billing info.
          andieforlina@msn.com
Apr 24 2009 9:38PM Filling out the Verify screen was nearly impossible to do. There was no scroll bar to use to navigate to
          tlafarrow@frontiernet.net
Apr 24 2009 9:37PM Ticketmaster is great I just dont like the fuzzy word thing.
          yoyo989@yahoo.com
Apr 24 2009 9:34PM Good place to find what you are looking for very easy to use.
          janb123@cox.net
Apr 24 2009 9:33PM Why have fees gotten so high. In addition to the ticket the fees seem to be multiplying.
          joce.marie@gmail.com
Apr 24 2009 9:26PM Service prices are ridiculously high. I hear people commonly complaining of this. I have not purchased
          ctfstop@aol.com
Apr 24 2009 9:12PM Ticketmaster asked me to become a member at one point. I don't know what that was for.
          dancedancekapow@msn.com
Apr 24 2009 9:06PM you guys rock! :)
          bmxican19@hotmail.com
Apr 24 2009 9:06PM i thought that this site was very easy to navigate and easy to use.
          iuis4me@aol.com
Apr 24 2009 9:03PM It was silly how I kept getting timed out!
          lienhartkristenl@uams.edu
Apr 24 2009 8:57PM I could not remember my password and therefore had to submit MULTIPLE requests for concert ticke
          johnblanchett@gmail.com
Apr 24 2009 8:48PM Thank you for the great buy. Saved my day!
          xxx@gra.midco.net charges are a bit high!
Apr 24 2009            Building
          cheryl.reifer@sprim.com
Apr 24 2009 8:24PM I tried to buy with the credit card 3 times and it kept saying error. I finally went to another card but th
          ktrevino@mochmail.com
Apr 24 2009 8:22PM The words that have to be typed in are hard to read. And also there is not enought time to finish.
          fuckyou@ticketmaster.com
Apr 24 2009 8:22PM Your site sucks ass. $10 fucking dollars to do shit is bullshit.
          foberne@aol.com
Apr 24 2009 8:22PM The cost of doing business with ticketmaster is prohibitive. A charge per order when handled online w
          jthooks1@aol.com
Apr 24 2009 8:21PM Pretty much what I expected
          allison.crain@hotmail.com
Apr 24 2009 8:20PM I was dissatisfied with the convenience charge I had to pay for each ticket in my opinion there should
          jackiscrapbooks@yahoo.com
Apr 24 2009 8:13PM I think the fees associated with these tickets were outrageous! $24 for tickets and $13 for fees. That i
          huntra@vcu.edu
Apr 24 2009 8:05PM Site is very user-friendly. Only complaint--shipping charges way too high.
          jspanko@q.com
Apr 24 2009 8:04PM I had to go through the ordering process several times before it completed successfully. Needs to be m
          nahg43@gmail.com
Apr 24 2009 7:57PM Thought everything was good when ordering tickets.
          paul_stehr_green@hotmail.com
Apr 24 2009 7:55PM I HATE the so-called 'convenience charges'; they are usually (as in this case) a high percentage of the t
          ddt3ts@gmail.com
Apr 24 2009 7:54PM I kept getting only King Tut in Dallas -- said there was nothing that matched in Atlanta when I knew th
          benny_robin@bower.com
Apr 24 2009 7:49PM The process of bidding for Tickets was frustrated by the short time given to fill out forms for someone
          earthandbodyhands@yahoo.com
Apr 24 2009 7:39PM to many code words to type. Would like to see a selection of tickets available on one page.
          t_colunga@yahoo.com
Apr 24 2009 7:38PM The only complaint I have is the multiple service charges. They are ridiculously high relative to the pric
          annsamurin@roadrunner.com
Apr 24 2009 7:37PM I'm concerned about picking up my tickets at will call but my printer isn't working so it seems to be m
          mrs_tarr_2004@yahoo.com
Apr 24 2009 7:29PM Why does it cost for me to print my own tickets?????????
          sarahweakley@comcast.net
Apr 24 2009 7:24PM For the most part Ticketmaster is easy to use and navigate. If I need to buy an event ticket I always loo
          rshupe@etczone.com
Apr 24 2009 7:24PM some of the time limits(for entering information)are too short especiallyfor us two finger typers.
          jgarner212@ymail.com
Apr 24 2009 7:21PM Site is very easy to use; however there are too many fees that gouge the buyer....$9.25 per ticket con
          4egoodman@gmail.com
Apr 24 2009 7:17PM I didn't like the surprise charge at the end Order Processing Fee" I already knew about a "Convenience
          angelfaceprincess17@msn.com
Apr 24 2009 7:16PM time limits need to be longer
          grye@bellsouth.net
Apr 24 2009 7:09PM a few charges that were not listed.....handling etc.
          robert_suozzo@merck.com
Apr 24 2009 7:07PM reduce the fees!
          louis@ricciardi-developemnt.com
Apr 24 2009 7:07PM why so many additional charges. also the time clock is nerve racking. bad idea.
          sofia_mcguire@yahoo.com
Apr 24 2009 7:04PM I was unhappy with all of the pop-up adds that interrupted my purchase especially since there was a t
          donincog@hotmail.com
Apr 24 2009 6:54PM I find it interesting that the same convenience charge" is applied no matter where tickets are purchas
          jjtorres@mac.com
Apr 24 2009 6:52PM First time I've purchased Ohio State tickets through here before. You may want to format the look of
          PackerBacker1026@verizon.net
Apr 24 2009 6:46PM It was a pain to use this time. It took too long and had too errors. I would really have liked to pick a se
          dougx01@yahoo.com
Apr 24 2009 6:45PM ya sure
          kareen_v@yahoo.com
Apr 24 2009 6:41PM I got on very quick; I wanted to purchase tickets for my daughter for a concert w Demi Lovato and Da
          TrishaLeeB@Hotmail.com
Apr 24 2009 6:41PM I am disappointed that I checked best available seats and purchased 4 tickets before the timer ran out
          2outsiders@comcast.net
Apr 24 2009 6:40PM I don't understand why there is a $9 plus charge PER TICKET when I ordered 4 tickets to be sent to on
          dclifford01@snet.net
Apr 24 2009 6:36PM I lost the first set of tickets because I did not have my password and had to go back and request it. W
          moewoody13@yahoo.com
Apr 24 2009 6:36PM Franki Valle tickets went well. American Idol tickets last year did not - I was sent a pre sale password
          jlane6@neo.rr.com
Apr 24 2009 6:32PM i experienced delays in ordering due to your system not recognizing my credit card information.
          kingbee@prodigy.net
Apr 24 2009 6:30PM Too many add on charges!
          Ant962@aol.com
Apr 24 2009 6:30PM too expensive and too many fees attached to purchase.
          rmattnpat@aol.com
Apr 24 2009 6:30PM Quick and I like the security process.
          will.irwinp@gmail.com
Apr 24 2009 6:27PM i think the convenience fee of $8 dollars is ridiculous
          genowilcher@yahoo.com
Apr 24 2009 6:27PM i had lost my place in line for a good concert seat ticket because the ticket master system kept having
          micweisz@gmail.com
Apr 24 2009 6:26PM I am glad ticketmaster has allowed a little more time to complete transaction. Often it was too much
          wuttangee@aol.com
Apr 24 2009 6:25PM I love day 25 + 1 which = 26 :-D! i'm hype!
          bingo4me2night22@aol.com
Apr 24 2009 6:24PM i use this mostly for concert tickets and i am very pleased with the service
          kropl88@hotmail.com
Apr 24 2009 6:23PM I've overall been pretty impressed with ticketmaster's way of doing things. Ive been happy with the w
          fry9084@yahoo.com
Apr 24 2009 6:20PM I had to re-enter my purchase request several times because it would not accept my request with usin
          ronalexndr@aol.com
Apr 24 2009 6:20PM I was very pleased with all facets of the site
          marejustina1@cox.net
Apr 24 2009 6:13PM I had trouble with timing out after I hit continue" waiting for the login screen to come up. Then once I
          jhhentertainment@msn.com
Apr 24 2009 6:12PM Great website! Hidden fees need to be shown before actual purchase.
          jackh00@msn.com
Apr 24 2009 6:12PM The timer is distracting - I hadn't logged in for some time so I had a problem with the credit card selec
          anewbold@tconl.com
Apr 24 2009 6:11PM I do not like all the hassle if I don't have my account info handy. I would just like to be able to order w
          baohm@comcast.net
Apr 24 2009 6:11PM Toooo many extra fees
          fdm@gforcecable.com
Apr 24 2009 6:06PM Expires too fast...had to restart 3 or 4 times. I was also not given any seating choices.
          reggie184@aol.com
Apr 24 2009 5:58PM The time period to hold tickets to short when it was required to get a replacement password and diffi
          mobanner@yahoo.com
Apr 24 2009 5:56PM Very user friendly. I always use TicketMaster for events. There is no better site out there when makin
          wv2flerica@gmail.com
Apr 24 2009 5:42PM I think ticketmaster charges way too much in convenience fees. My 2 $10 tickets ended up costing m
          the_oppermans@yahoo.com
Apr 24 2009 5:40PM For kids shows it would be nice to see where excatly you are seating like the acually seats in relevance
          eecf@aol.com
Apr 24 2009 5:40PM I like ticketmaster
          tabardwood@gmail.com
Apr 24 2009 5:36PM Good. Consistent. Reliable.
          msdriver@hotmail.com
Apr 24 2009 5:30PM It would be nice to be able to select a specific seat or section at a venue when ordering tickets online
          COSTARICANK@HOTMAIL.COM
Apr 24 2009 5:28PM SHOULD BE ABLE TO CHOOSE THE SECTION WHERE YOU WOULD LIKE TO BE @
          sambourne@comcast.net
Apr 24 2009 5:20PM Fast and straightforward. I like it!
          cspridge@yahoo.com
Apr 24 2009 5:16PM i thought this was very easy for me to order for my grandchildren.
          augzor@yahoo.com
Apr 24 2009 5:15PM Maybe add an updating scene where it shows what's sold out(which sections.)
          zobo74@hotmail.com
Apr 24 2009 5:12PM i love ticketmaster!!!!!!
          Flores_down@yahoo.com
Apr 24 2009 5:09PM Ticket master makes purchaseing tickets online simple and easy!
          tbeyr5@gmail.com
Apr 24 2009 5:08PM I love ticketmaster it is always a great site to get tickets.
          Jacobwalinski@gmail.com
Apr 24 2009 5:07PM I dont like the fact that my information will be given or sold to other people. I feel that doing bussine
          michaelohalpin@aol.com
Apr 24 2009 5:05PM site is cumbersome to use not very user friendly
          dfetsko1@yahoo.com
Apr 24 2009 5:04PM you time limits and imput requirements though understandable made completion of the transaction a
          swarmbrand@att.net
Apr 24 2009 4:59PM I think Ticketmaster is very reputable. I like the fact that they are a name you can trust. When you de
          kdjones2@fedex.com
Apr 24 2009 4:56PM It was a great overall experience ordering tickets from this website.
          run.tiresias@gmail.com
Apr 24 2009 4:54PM Your fees are too high but since you have monopolized the ticket industry I know no other option.
          ciulla86@gmail.com
Apr 24 2009 4:53PM Easy. Just the way i like it.
          jasu5000@cableone.net
Apr 24 2009 4:50PM We have used ticketmaster for years. It has always been a wonderful experience. I love that I can pri
          melle1901@yahoo.com
Apr 24 2009 4:45PM I just hate that Ticketmaster pretty much has a monopoly on concert tickets and the fees are ridiculou
          peter.bissell@marriott.com
Apr 24 2009 4:44PM Would be nice to have option to select from all seats available.
          xxx@cox.net
Apr 24 2009            very expensive!!! - not the tickets the various service charges
          aradical68camaro@aol.com
Apr 24 2009 4:42PM We all know even before the springsteen ticket debacle that you guys are holding tickets and reasling
          derster2000@yahoo.com
Apr 24 2009 4:37PM It took at least 7 trys to get the site to work I kept getting error messages. Either the site was very bus
          joanloren@gmail.com
Apr 24 2009 4:36PM thanks very easy use this site whenever I need tickets.
          sherrie49@hotmail.com
Apr 24 2009 4:36PM I was locked out because I changed credit cards and the system would not accept the data. Beginning
          pillalia@yahoo.com
Apr 24 2009 4:35PM i like ticketmaster a lot i just dont like the highly expensive items.
          lolabyrd1955@yahoo.com
Apr 24 2009 4:34PM First attempt to purchase tickets timed out after an erroneous credit card number was entered- inste
          caseymcdevitt@gmail.com
Apr 24 2009 4:33PM I think the service charges are far too high but I have no choice when the band I want to see is only so
          tbruner@rochester.rr.com
Apr 24 2009 4:30PM I think the surcharges are ridiculous I mean you are to charge me to print my own tickets!
          vendingrepair@windstream.net
Apr 24 2009 4:28PM The search for arena football teams are difficult to find. Most of the time it says none found.
          jessecoplin69@hotmail.com
Apr 24 2009 4:28PM convienience charge is to high
          kndbarrow@yahoo.com
Apr 24 2009 4:28PM My computer loads slow so the timer was running out before I could get to the next page so I had to g
          Mcanales23@yahoo.com
Apr 24 2009 4:25PM Well last year I bought some tickets to a basketball game which there were a mess...when I went to th
          sparkerk24@yahoo.com
Apr 24 2009 4:24PM I have had only great experiences with Ticketmaster ordering process. It is fast and efficient.
          debbietennell@comcast.net
Apr 24 2009 4:21PM Venue seating diagram was not detailed and made it difficult to decide on seat selection
          myemaillj@yahoo.com
Apr 24 2009 4:10PM I always buy my event tickets from ticketmaster. I can count on ticketmaster to have any concert ticke
          kara_334@hotmail.com
Apr 24 2009 4:10PM I wish that you didn't have to create an account. For some reason I'm having trouble with my passwo
          millsk2005@hotmail.com
Apr 24 2009 4:10PM The extra charges tacked on to the ticket were as much as one ticket (I bought 2)The site charges $32
          j.allin@sbcglobal.net
Apr 24 2009 3:59PM My only real complaint has to do with all of the service fees and add-ons. IT'S REDICULOUS!!! I under
          bethanygraves@msn.com
Apr 24 2009 3:52PM Shipping charges are too high. Why should I pay to fast print my tickets on my own computer when it
          tjgreeno@msn.com
Apr 24 2009 3:49PM I wish the fees could be a bit less expensive since I'm doing all the work as well as printing my tickets.
          debbie.joy@ieee.org
Apr 24 2009 3:48PM Tickemaster is the biggest rip-off on the Internet due to its highway robbery pricing of so-called servic
          vineush@hotmail.com
Apr 24 2009 3:46PM My only complaint is that the convenience charge is a bit high. There could also be a greater variety o
          mikemillerinc@yahoo.com
Apr 24 2009 3:44PM I had a great basketball ball ticket buying experience. very easy to use and understand.
          stephany@modbeclothing.com
Apr 24 2009 3:43PM I would have liked to see all available tickets to choose where I wanted to sit. I didn't like having to ke
          nanner1993@yahoo.com
Apr 24 2009 3:38PM There is to much additional cost processing and ect.
          upstandingstill@yahoo.com
Apr 24 2009 3:32PM I found I was rushed to finish entering my information. I had to enter my info 3 times before my purc
          latisha4rn1@msn.com
Apr 24 2009 3:32PM i would like to have the ability to choose seats and then be priced
          caelie.fryers@quanceassets.com
Apr 24 2009 3:31PM I dont like the word scramble!
          rogerdarnell@verizon.net
Apr 24 2009 3:27PM I had to rerun the billing portion several times. The system kept timing out on me before completion.
          kernbear01@gmail.com
Apr 24 2009 3:20PM Ticketmaster is best place I have every purchased concert tickets online.
          golfdad007@aol.com
Apr 24 2009 3:17PM It would be much better if you could see the event seating chart what seats are available and the pric
          rxperts@mailcity.com
Apr 24 2009 3:15PM It took me 13 minutes to place an order. Three times I would click [continue] only to have the 2 minut
          bonepa93704@yahoo.com
Apr 24 2009 3:13PM I wish that you could see the seating chart and pick the seat rather than having just one choice. For ex
          rabna22@yahoo.com
Apr 24 2009 3:13PM Easy and practical
          ebeauchamp9@comcast.net
Apr 24 2009 3:12PM when you forget password you should security question.
          lynnrothstein@yahoo.com
Apr 24 2009 3:11PM Fees were too high.
          westiemom59@verizon.net
Apr 24 2009 3:09PM The ticking clock was unnerving. I was at work but felt pressured or I was going to lose my tickets if I d
          aswaby@comcast.net
Apr 24 2009 3:09PM Fees are outrageous. Online system is slow and not intuitive. If I had a choice I would never purchase
          woodcocknate@yahoo.com
Apr 24 2009 3:09PM Your website is a total hassel. all of you LOCATIONS are dissapearing!!!! my ticket stubs dont even ha
          signlng@yahoo.com
Apr 24 2009 3:09PM Too many charges. One for each ticket then one for processing and yet another for type of delivery
          tbieg@tx.rr.com
Apr 24 2009 3:06PM YOur time limit is a pain. It doestn adjust if i forgot my password etc etc. It took me three times to co
          hanrah@atlanticbb.net
Apr 24 2009 3:06PM trying to go back out to pick different tickets is painful have to restart everything
          yagurlspice16@aol.com
Apr 24 2009 3:04PM A little disappoint on tickets they are been offer on ticketmaster.Not being offer the best tickets.
          drussi8208@msn.com
Apr 24 2009 3:04PM Ticketmaster is overpriced and I only used the service because I could not purchase my tickets any oth
          nystromoto@comcast.net
Apr 24 2009 3:03PM I think it would be better to simply list the total cost of the tickets than to tac on all the fees later. I w
          Pilot84103@gmail.com
Apr 24 2009 3:03PM Website was slow. It took me 4 tries to get my purchase to go through. Each page of the website wou
          jelads@gmail.com
Apr 24 2009 3:03PM I cannot always find things on Tickermaster.com taht are going on at the Ford Amphitheatre in Tampa
          audrey2k@hotmail.com
Apr 24 2009 2:59PM to slow!!!!!!!!!!!!
          epaterakis@wowway.com
Apr 24 2009 2:48PM I think it is a great place to purchase tickets I just wish tickets were cheaper. This is the 4th set of ticke
          sharlee.j.hughes@lmco.com
Apr 24 2009 2:47PM The verification of my credit card brings up a window related to the issuing institution. You cannot vie
          hsiaoball@gmail.com
Apr 24 2009 2:46PM Make it cheaper for online utility
          craig.d.swindell@usps.gov
Apr 24 2009 2:46PM this is a very efficient way to order however i did feel just a bit rushed with the time clock set at two m
          alex_mejia810@hotmail.com
Apr 24 2009 2:44PM Overall everything was good. The directions were easy to follow
          jbleckman@abax-inc.com
Apr 24 2009 2:42PM When you presented options for signing up for extra something or other" immediately after ordering
          wave_soccer_chic@hotmail.com
Apr 24 2009 2:40PM I had to redo my order 3 times because it was telling me there was an error loading the page. Also the
          vjohnson794@yahoo.com
Apr 24 2009 2:36PM After purchasing my tickets the screen showed the child rate - I ordered tickets at the adult rate. Whe
          xxx@hotmail.com charge was half the price of the ticket a bit excessive.
Apr 24 2009            service
          mledbetter@gfb.org
Apr 24 2009 2:34PM this was my first time to use this process and i am still a little concerned. it was not clear to me how t
          eggbeater666@hotmail.com
Apr 24 2009 2:34PM I love ticketmaster it is the only place i buy tickets at for all the events I attend.
          jillkawa@gmail.com
Apr 24 2009 2:33PM surcharges are a bit expensive.
          elaineh43@yahoo.com
Apr 24 2009 2:33PM I have a hard time with the amount of the convenience fee
          DLKiger81@yahoo.com
Apr 24 2009 2:33PM It's a great service. I think sometimes the service charges are a little too much.
          xxx@yahoo.com
Apr 24 2009            Although i signed in at ticketmaster there was no selection for printing out the tickets during the purc
          xxx@gmail.com
Apr 24 2009            thanks
          jcmorris@mpmg.com
Apr 24 2009 2:17PM The various ticket price ranges weren't linked to the display theatre layout so it was a bit tough figurin
          xxx@hotmail.com
Apr 24 2009           Ticketmaster is a ripoff. Everyone knows this but if anyone wants to see a show they have to use ticke
          mommylinda9@aol.com
Apr 24 2009 2:11PM The time out clock was very frustrating! It took 4 attempts to process the order because the check ou
          hlhall@twcny.rr.com
Apr 24 2009 2:10PM just would have like a more defined picture of specific seating such as the grandstand where about is
          profmama@hotmail.com
Apr 24 2009 2:09PM I would like to be able to fill out the forms in french.
          grandmamoon60@ymail.com
Apr 24 2009 2:08PM Very ez and quick. Thanks!
          adrienmike95@yahoo.com
Apr 24 2009 2:04PM Love to buy tickets on ticket master.
          fanchonfinleygreen@yahoo.com
Apr 24 2009 2:02PM I have used Ticketmaster several times to purchase event tickets. Every time I use them I recieve my t
          jackandrose@adelphia.net
Apr 24 2009 2:02PM This is my first time using ticket master and i had a little bit of trouble but it was soon resolved. thank
          soyana17@gmail.com
Apr 24 2009 2:00PM I resent the exorbitantly high convenience fee" as it is but to have a facility fee AND an order processi
          gllove1974@yahoo.com
Apr 24 2009 1:57PM Being a monopoly is nice. First there is the Convenience Charge" and now an additional "Order Proces
          kirschnerbl@aol.com
Apr 24 2009 1:55PM I do not type so this process is very difficult to complete during this minimal amount of time. The coun
          shen_hsin_hung@hotmail.com
Apr 24 2009 1:55PM Overhead fees seem excessive.
          jainge@tiki.net
Apr 24 2009 1:55PM I tried on more than three occassions to complete my ticket purchase only to have the system hang" a
          andresmigueltoledo@hotmail.com
Apr 24 2009 1:53PM There should not be charge for the option of printing the ticket in your home.
          jntmmiller@aol.com
Apr 24 2009 1:51PM I feel that the service charge for the tickets I ordered was too high. Since this is done online I think tho
          alicewood@verizon.net
Apr 24 2009 1:49PM There was an error in processing the first time I tried and the process timed out.
          g2gibson@gmail.com
Apr 24 2009 1:43PM The problem was that the first time I picked my tickets and then was given the option of how to ship t
          rjones884@hotmail.com
Apr 24 2009 1:37PM I don't like all of the fees. Buying tickets online is convenient. Printing tickets online is even more conv
          jonn_msft@hotmail.com
Apr 24 2009 1:35PM $25 in overhead charges for a $90 ticket purchase? This is ridiculous.
          barkerw@cwu.edu
Apr 24 2009 1:33PM I dont like the timer. it should be extended when the tickets first come up so i have more time to chec
          ev.torres@comcast.net
Apr 24 2009 1:29PM Easy and fast to purchase tickets. Would definitely buy from Ticketmaster again!
          milt.young@yahoo.ca
Apr 24 2009 1:26PM Scalping is ILLEGAL you monopolizing thieves! Funnelling off prime seats to your Tickets Now" sight &
          duffman378@aol.com
Apr 24 2009 1:25PM I always use ticketmaster for my event purchases. It is the easiest way to find the tickets that I want. I
          ephraimdrake@yahoo.com
Apr 24 2009 1:10PM Ticket prices are so expensive. But for what event I purchased the ticket I figured it was worth it. I like
          lmejia@ata-usa.com
Apr 24 2009 1:05PM The transaction was interrupted twice during the payment process. I had to redo my order site was sl
          masciocco.j@gmail.com
Apr 24 2009 1:04PM Obviously this is everyones complaint but I would really like to see the fees dropped on concert ticekt
          mza0004@auburn.edu
Apr 24 2009 12:59PM I cannot stand the convenience charges" but seeing as TicketMaster is pretty much the only way to bu
          mattdawg7@gmail.com
Apr 24 2009 12:58PM Convenience charges should be per order not per ticket in my opinion.
          judywriter@aol.com
Apr 24 2009 12:54PM I had to change my billing info and tried to do it when I was purchasing kept getting rejected because
          jojaesuk@yahoo.com
Apr 24 2009 12:49PM I like serching and buying on tiketmaster. and I can save my time
          chant_enchant@yahoo.com
Apr 24 2009 12:47PM My experience with ticket master was great i have no complaints everything went smoothly. I will def
          bethckramer@yahoo.com
Apr 24 2009 12:45PM Attempting to purchase tickets online was extremely frustrating. I attempted to join the fan club to g
          pleviak-jordan@sbcglobal.net
Apr 24 2009 12:43PM Always easy with tickemaster very well organized site and e-mail's aren't too much when you sign up
          ktodd@depaul.edu
Apr 24 2009 12:41PM Ticketmaster should link to more theatre ticket discount programs with partners like entertainment.c
          mreiner96@hotmail.com
Apr 24 2009 12:41PM There are an awful lot of convenience facility fees etc. The ticket was $50 and I paid 17.50 in fees. I do
          mwebb1@jhmi.edu
Apr 24 2009 12:40PM web page user friendly
          msdeas@aol.com
Apr 24 2009 12:34PM The ticket insurance is appealing - but it doesn't offer you any flexibility of how many tickets to apply
          blueeyes51221@yahoo.com
Apr 24 2009 12:34PM I would rather have a list of all available tickets instead of having to select the # of seats and then only
          abbiewickersham@mac.com
Apr 24 2009 12:32PM I just wish i could choose from a few seats instead of having them chosen for me... :)
          mcarranderson@hotmail.com
Apr 24 2009 12:32PM Put simply Ticketmaster rocks!
          dainty_nguyen@yahoo.com
Apr 24 2009 12:31PM I love ticketmaster but sometimes the convience charges can be very expensive.
          tarts2000@aol.com
Apr 24 2009 12:28PM I had to select tickets three times due to the timer timing out before I could input the information nec
          ScrSam7@aol.com
Apr 24 2009 12:26PM The surcharges are kind of getting up there....
          deb_301@cox.net
Apr 24 2009 12:26PM not excited about the extra charges added to the ticket price.
          xxx@yucca.com.mxa good deal
Apr 24 2009           always
          leeann1916@yahoo.com
Apr 24 2009 12:23PM I've never had one bad experience with Ticketmaster!
          damend@highrisepartners.com
Apr 24 2009 12:20PM Too many FEES associated with tickets. $32 tickets for a kids event ends up costing $50 each!
          anniedeeds@yahoo.com
Apr 24 2009 12:20PM I think the convienence charges are a little much but overall I use ticketmaster often and like it just fin
          edi.schiefer@capitalone.com
Apr 24 2009 12:18PM A convenience fee" AND a handling fee -- for what? You are accepting an order online without needin
          Beenerm@aol.com
Apr 24 2009 12:18PM I'm a bit frustrated with your site today as I've lost two good sets of tickets. While the timer still said
          jslynch@sympatico.ca
Apr 24 2009 12:18PM very pleased with the service
          skdooley@juno.com
Apr 24 2009 12:16PM Would like to be able to switch from one date to another as I compare best seat options. I have to ex
          beaushepard@aol.com
Apr 24 2009 12:15PM The only thing that bothered me is that I though I was going to pay when I picked up my tickets. So th
          thcartwright@sbcglobal.net
Apr 24 2009 12:12PM It took several tried to buy the tickets very poor!
          lobbcakes@hotmail.com
Apr 24 2009 12:12PM we use ticket master alot maybe you could give heavy users a little break on the fees
          tfmurph1@verizon.net
Apr 24 2009 12:12PM I don't like a time limit to rush orders threw.
          brigitte.rubidoux@gmail.com
Apr 24 2009 12:05PM I love ticketmaster but of course I always hope that you will bring the convenience charges down a LO
          rohe@gocougs.wsu.edu
Apr 24 2009 12:03PM Ticketmaster tries to put a happy face on its transaction fees that only generates ill will. What conven
          argus516@cfl.rr.com
Apr 24 2009 12:00PM I always and only use ticketmaster for all of my concert tickets
          mzszyq@gmail.com
Apr 24 2009 12:00PM I don't like the service charges and extra fees the ticket prices are high enough.
          raul_issa@hotmail.com
Apr 24 2009 11:59AM The clock that indicates the time remaining makes me nervous. I wish there was another way to alert
          pokii12@yahoo.com
Apr 24 2009 11:59AM it's quick easy and the best way to purchase
          shelleyblueeyes@bellsouth.net
Apr 24 2009 11:53AM I don't like the time limit. I get nervous and make mistakes.
          satyabratam@gmail.com
Apr 24 2009 11:52AM It found it cheap and good..
          BAP2510@AOL.COM
Apr 24 2009 11:51AM WOULD LIKE CHARGES TO BE LESS
          nellyprob@yahoo.com
Apr 24 2009 11:51AM Ticket Master is the way to go!
          dcoow@allstate.com
Apr 24 2009 11:50AM great experience
          Brooklyn429@hotmail.com
Apr 24 2009 11:48AM The service charges associated with TicketMaster are much too high. It makes people angry to have to
          staciega@gmail.com
Apr 24 2009 11:48AM The fees imposed by Ticketmaster are OBSCENE. I just purchased two $25 tickets and my order total
          xxx@gmail.com experience was good.
Apr 24 2009              The
          rmc@wwdb.org
Apr 24 2009 11:44AM You have way too many additional charges and are too expensive. I would avoid you because of that t
          dueyanddi@yahoo.com
Apr 24 2009 11:37AM too much handling fee would like to buy tickets with out such extra charges
          hapicltrLMP@aol.com
Apr 24 2009 11:35AM I feel the processing fee PLUS being charged to print out tickets
          tundradoc@hotmail.com
Apr 24 2009 11:33AM Convenience fees are ourageous!
          Appraised@hotmail.com
Apr 24 2009 11:33AM The online timer stuff SUCKS I got blipped out while trying to figure out and read things MORE THAN O
          SONIAHIGH@MSN.COM
Apr 24 2009 11:32AM CONVENIENCE CHARGE STEEP
          anna_deherrera@yahoo.com
Apr 24 2009 11:32AM I think the extra charges added on by tickemaster to prices of tickets are outrageous unjustified and u
          yeh726@hotmail.com
Apr 24 2009 11:26AM The customer services operator was not helpful
          OneWestar@aol.com
Apr 24 2009 11:22AM Was dissappointed with undisclosed add'l processing charge of $3.20 nearly $10 service charge is alre
          jilllau@gmail.com
Apr 24 2009 11:19AM I could not find a link to a seating chart anywhere.
          t.lucci@comcast.net
Apr 24 2009 11:17AM miserable processing! I started the process at least FOUR times and ran into ERRORS at various stages
          troep2806@cox.net
Apr 24 2009 11:17AM it is silly that sending by mail is more expensive than by email. by email is much more efficient
          ankcorn@hotmail.com
Apr 24 2009 11:16AM I would like to buy multiple tickets for different events at the Chateau and it is annoying to have to ha
          shellygalde@hotmail.com
Apr 24 2009 11:15AM the site took forever and then it would time-out. I ahd to attempt to purchase four times. arggghhhhh
          kazkat1@aol.com
Apr 24 2009 11:14AM There are too many extra fees when using ticketmaster something that cost me $79 ended up being o
          panama_ivy@live.com
Apr 24 2009 11:13AM It is frustracted when the times go up and you in the middle of the transaction.
          jasonriel@heartoflife.org
Apr 24 2009 11:11AM Site is easy and convenient but ticket service fees are too high
          llrupej@aol.com
Apr 24 2009 11:10AM redirect to entertainment book was confusing and I had to backtrack to print my tickets.
          jfrederick1@nycap.rr.com
Apr 24 2009 11:07AM The website got hung up when I clicked on next page to begin purchasing. I had to go back and begin
          psuhei@hotmail.com
Apr 24 2009 11:06AM Thank you
          tin.lizzie.girl@hotmail.com
Apr 24 2009 11:03AM i had decent tix then there was an error when ordering on-line (it timed out) and now I have crappy ti
          cjimenez@lenoir.k12.nc.us
Apr 24 2009 11:02AM Very pleased!
          glenn.florence@gmail.com
Apr 24 2009 11:02AM Excellent transaction as always. This is always a smooth way to process the tickets and look foward to
          julez245@yahoo.com
Apr 24 2009 11:02AM Site is very easy to use. Thanks!
          lisabeth08@peoplepc.com
Apr 24 2009 11:01AM i think ticketmaster is a convenient way to purchase tickets and the website is easy to navigate.
          horvat20@aol.com
Apr 24 2009 10:59AM Even with early purchase passwords I have been unable to buy tickets to events or the tickets availabl
          mgmecthet@hotmail.com
Apr 24 2009 10:59AM no comments
          alysachandler@hotmail.com
Apr 24 2009 10:58AM I would rather see ALL seats available in my range than have to refresh and get the same seats each ti
          dshafit@hotmail.com
Apr 24 2009 10:58AM It would be nice if someth=imes at least there would not be any additional charges for something like
          rosemarie.cornell@ppg.com
Apr 24 2009 10:58AM The tickets get released back into the system to quickly when trying to get info required by system
          shanicole@msn.com
Apr 24 2009 10:55AM I had such a problem when pressing submit to select my tickets - it took forever to bring up next scree
          cemckay@sfu.ca
Apr 24 2009 10:54AM Ticketmaster charges too much for tickets. I feel like I am being taken advantage of.
          darryl.mcgee21@yahoo.com
Apr 24 2009 10:52AM I would like to be able to chose my own seats like I would at a box office.
          jmartin@harbert.net
Apr 24 2009 10:52AM I only use ticketmaster for concerts or events. I never knew they were used for clothing etc. Advertis
          craig.katz@ste-michelle.com
Apr 24 2009 10:51AM It takes too long to process orders once Submit button is hit. The site freezes - then ultimately times
          m.smith@catholiccu.org
Apr 24 2009 10:50AM too slow on internet. Had to try three times to complete purchase
          hailey.marinn6@gmail.com
Apr 24 2009 10:49AM I dont like that you have to keep pushing the refresh button to get other tickets. I would like to see wh
          hyounghome@hotmail.com
Apr 24 2009 10:46AM Convenience charge delivery charge (email) order processing fees = $29.45 additional...YOU MUST BE
          smittynag@aol.com
Apr 24 2009 10:45AM I bought tickets to RENT in Seattle....I had row A seats 1 and 2 for fri June 19th..and the continue butto
          RDpinoy@gmail.com
Apr 24 2009 10:41AM Had trouble purchasing the tickets because it was lagging out. Error after clicking submit for the final
          dominic.marion@msnbc.com
Apr 24 2009 10:39AM Although having the timer at the bottom of the screen is nerve racking - i found that it forced me to m
          richard.perfect@apconsulting.com
Apr 24 2009 10:37AM I started my ticket purchase at 10am for an internet presale. The first choice of tickets available were
          kathleen.fahnhorst@gmail.com
Apr 24 2009 10:37AM surcharge of $6.00 per event ticket is too high
          josephjsantora@hotmail.com
Apr 24 2009 10:36AM I've been trying to get tickets since 12Noon and was not permitted to because of some error. It took
          dmilivojac@sbcglobal.net
Apr 24 2009 10:35AM The only problem I saw was that none of the tickets at floorlower or club level were available for purc
          faris.hawkins@milliman.com
Apr 24 2009 10:34AM I had to try 3 times to finally get the tickets....which concerns me that I will be charged 3 times.
          Byron@pelicanrefining.com
Apr 24 2009 10:34AM Hard to replace credit card on file. I had to call could not do it online.
          ross1989@sbcglobal.net
Apr 24 2009 10:33AM TOO Many additional fees added to ticket purchase!
          ellenbug@yahoo.com
Apr 24 2009 10:32AM Because of the time limit I had to start over three times. That is irritatating. Also the fees are excessiv
          sweetdani97@sbcglobal.net
Apr 24 2009 10:31AM i feel a if we should be able to type in other sections of seating to get more choices.
          jensosa@yahoo.com
Apr 24 2009 10:31AM When searching for tickets you have to go back to the main page to look at a different date/time. Thi
          kikiconway@hotmail.com
Apr 24 2009 10:30AM Ticketmaster....I feel overcharges on fee's etc... I do think you are a good company and I have never m
          megnstewart@yahoo.com
Apr 24 2009 10:30AM it was very fast and easy to order my tickets and i enjoyed being able to just print them out. it took m
          gregory.goldberg@barclayscapital.com
Apr 24 2009 10:28AM No will call?
          realy_cyco@Hotmail.com
Apr 24 2009 10:28AM It was annoying how i got good seats and there was still time on the limit then when i put next it said
          debdurand@hotmail.com
Apr 24 2009 10:28AM If I am printing my own tickets from my own computer I should not have to pay a $2.50 FEE! Just anot
          xxx@gmail.com
Apr 24 2009           I couldn't get what I wanted because of errors everytime I tried to purchase. LAME
          tangolynch@md.metrocast.net
Apr 24 2009 10:28AM Convenience Fees" (Priced per ticket...where's my $7.50 worth of extra convenience for my 2nd ticke
          pkarropo@aol.com
Apr 24 2009 10:27AM Convenience charges are quite expensive but this is what happens with a near monopoly of the ticket
          bmoxley@bhamcityschools.org
Apr 24 2009 10:27AM The form doesn't allow to input a Grandchild- 4 years old.
          marinapuchalski@sbcglobal.net
Apr 24 2009 10:26AM it is a very good service
          woodie309@comcast.net
Apr 24 2009 10:25AM I still feel that your surcharges are a bit high. I also think they should be refundable if a venue is closed
          jeff_zweygardt@hotmail.com
Apr 24 2009 10:25AM Ticketmaster adds too many service fees. I used to go to literally dozens of concerts every year. The se
          rtcleveland@yahoo.com
Apr 24 2009 10:25AM Thanks for the tickets ticketmaster!
          jamie_jjmcd@yahoo.com
Apr 24 2009 10:24AM I didn't like that fact you had all these advertising things at the end of the ordeing process. I didn't kn
          redsalerno@aol.com
Apr 24 2009 10:24AM I will continue to use Ticketmaster ONLINE only. Had a very bad experience and given incorrect inform
          lindasking345@hotmail.com
Apr 24 2009 10:24AM I enjoy buying my tickets from ticketmaster. It is very easy and never had a problem with them. Than
          rickd@exmsft.com
Apr 24 2009 10:24AM The convenience charge" is outrageous but since TicketMaster holds a monopoly there is little that ca
          VTRUJ7385@msn.com
Apr 24 2009 10:23AM I hope Ticketmaster finally works out whatever problems they keep having when a person is trying to
          juliejamerson@gmail.com
Apr 24 2009 10:23AM Ticketmaster is great. It's just pricey.
          rufnpuf@gmail.com
Apr 24 2009 10:22AM The major problem that I have with Ticketmaster is the short amount of time you are given to enter y
          mytupperwarestore@yahoo.com
Apr 24 2009 10:22AM I received several error messages while attempting to enter my tickemaster acct password to purchas
          ptulane@firstsouthwestrn.net
Apr 24 2009 10:21AM I had to order my tickets three times. The first time it got hung up before I entered my credit informa
          lincsilver@hotmail.com
Apr 24 2009 10:21AM The shipping and service fees are outrageously high. In some cases they double the price of a ticket!
          Celysium2@yahoo.com
Apr 24 2009 10:20AM I was ok with the $8 and change per ticket for the convenience" fee but what's up with slapping an ad
          brittany.tucker@hotmail.com
Apr 24 2009 10:19AM It would help to show the prices of areas on the seating chart. Thanks.
          stevego@clearwire.net
Apr 24 2009 10:19AM too much for surcharges
          sabrinadorchelle@yahoo.com
Apr 24 2009 10:19AM The seating chart was hard to read. I got seats in section A5 row 8 and I have NO idea where that is.
          wine2sip@msn.com
Apr 24 2009 10:18AM convince rates and handleing charges can be pricy
          lbesaw1@twvny.rr.vom
Apr 24 2009 10:16AM I think Ticketmaster should do everything possible to give average income fans a chance at good seats
          kathrynjbryant@yahoo.com
Apr 24 2009 10:14AM To get tickets Ticketmaster is the ONLY game in town. The fees were $12 per ticket more than 30% o
          gbell@seanet.com
Apr 24 2009 10:14AM During the process of a pre-sale for tickets your server locked up at the screen after the delivery selec
          xxx@siast.sk.ca to go to another site to obtain specific information about seating. The location charts are not sp
Apr 24 2009           I had
          robinson24@alice.oilfield.slb.com
Apr 24 2009 10:11AM I am somewhat dissappointed as I missed out on center floor seats as the system would not accept on
          abighog@sbcglobal.net
Apr 24 2009 10:09AM they get all my buisness for the few event i attend every year
          tomb@speakeasy.org
Apr 24 2009 10:09AM I'd like to see options on the website to specify things like: aisle seat; general location in section (left s
          frinney12@gmail.com
Apr 24 2009 10:09AM I have signed up for alters and got a promo via text message. When i went to use it I could not get ea
          elizpringle@yahoo.com
Apr 24 2009 10:09AM I set up an account and ordered tickets to a concert when they became available. However I still had
          veronica.guerrero@amec.com
Apr 24 2009 10:07AM fast and easy!!!
          Steve.seib@allstate.com
Apr 24 2009 10:06AM More ticket price brackets for events?
          danholonko@shaw.ca
Apr 24 2009 10:06AM Service charges service charges and service charges on your service charges.
          joysnews@hotmail.com
Apr 24 2009 10:06AM Fees to high but appreciate the no charge for standard mail option for delivery.
          TSTARLUV26@YAHOO.COM
Apr 24 2009 10:05AM I WOULD LIKE TO KNOW WHY YOU CAN ONLY CHECK BEST AVAILABLE WHEN THERE OTHER CATERGO
          jerry.aiken@gmail.com
Apr 24 2009 10:05AM It worked well.
          Fiyaitup@hotmail.com
Apr 24 2009 10:02AM I lost my ticket reserves twice because of slow site or connection performance I clicked the continue b
          empoulos@cox.net
Apr 24 2009 9:59AM I purchased four tickets for JazzFest in New Orleans as my graduation from Medical School gift. It was
          seanjean1@sbcglobal.net
Apr 24 2009 9:57AM Good time
          robincalhoun@peoplepc.com
Apr 24 2009 9:56AM It would be nice to be able to choose the section you want to sit in. The section I like to sit never com
          scshin@us.ibm.com
Apr 24 2009 9:52AM it took me 3 attempts in purchasing an event ticket. I would enter the responses before the alloted ti
          blixen1968@hotmail.com
Apr 24 2009 9:48AM It seems to me that TM charges exorbitant convenience fees" and the only reason they get away with
          sbunkerhintz@yahoo.com
Apr 24 2009 9:48AM very easy to purchase and print tickets....finding tickets was also very easy
          stacykat24@hotmail.com
Apr 24 2009 9:46AM Convienience charges are RIDICULOUS! But there is not other option so you have to pay them - BOO
          samaraemily77@yahoo.com
Apr 24 2009 9:45AM I think the additonal fees that ticketmaster charges should be cheaper.
          this9s4Him@aol.com
Apr 24 2009 9:45AM would have liked the option to see what other seats were currently available :(
          jwasser813@mac.com
Apr 24 2009 9:44AM If find it utterly ridicules that you donot allow users to select available sections to search for tickets. I
          dollface_2007@yahoo.com
Apr 24 2009 9:43AM everything is easy to find. All i had to do was type was i was looking for and everything came up listed
          freefitz@yahoo.com
Apr 24 2009 9:42AM convenience charge and misc. charges are too high.
          jlongworth2@shaw.ca
Apr 24 2009 9:41AM I was buying tickets for Fleetwood Mac. I secured some tickets then the system froze and I lost the tic
          gattmich13@gmail.com
Apr 24 2009 9:40AM Ticketmaster is a great and quick way to purchase tickets to events. The convenience charge is beginn
          ewshepard@yahoo.com
Apr 24 2009 9:39AM Overall the convenience of purchasing online is great. But I can't deal with having to pay $2.50 for my
          lhans@comcast.net
Apr 24 2009 9:38AM Easy sight with itemized charges to you now what you are being billed and you get your tickets in time
          banksbanks2000@yahoo.com
Apr 24 2009 9:37AM good seats available
          kellyalbers@hotmail.com
Apr 24 2009 9:37AM Why all the add on charges? convenience charge facility Charge? Give me a break!
          juliansamuel@mac.com
Apr 24 2009 9:37AM These surcharges seem a little more reasonable. Let's keep working on that guys. You've created a lot
          keisha.jordan@verizonwireless.com
Apr 24 2009 9:34AM i alway use ticket master to schedule my events
          xxx@gmail.com you for fiscally raping me once again! How can you have a monopoly on ticket sales if not a mo
Apr 24 2009           Thank
          lperez318@gmail.com
Apr 24 2009 9:32AM Your service fees and such are obsurd!!
          binsch@gmail.com
Apr 24 2009 9:28AM I was actually going to buy these tickets from a competitor because they were better seats for cheape
          mpadilla@argosy.edu
Apr 24 2009 9:27AM when looking for a specific section for a concert and not seeing it the first time the ticket selection is p
          mauramclo@gmail.com
Apr 24 2009 9:26AM Lower the price of the extra fees that are charged.
          jude.groves@cogeco.com
Apr 24 2009 9:26AM There is no way to continue purchase is email address already exists and you are unable to change inf
          cprok@freshwater.org
Apr 24 2009 9:24AM I placed an order and somehow it didn't go through so I had to re-order thus I lost about 8 minutes of
          tbrickey@lordabbett.com
Apr 24 2009 9:24AM I got an error message twice when trying to buy tickets and subsequently had to purchase worse seat
          MailTodd@verizon.net
Apr 24 2009 9:22AM The ability to register with Ticketmaster.com makes ticket purchases quick and hassle-free.
          Lsurkin@aol.com
Apr 24 2009 9:22AM Your fee per ticket is unreasonable. It is much too high. It should be no more than 5 dollars a ticket
          susan.a.erickson@ssa.gov
Apr 24 2009 9:21AM Per ticket fee PLUS order fee seems excessive.
          scs77k@hotmail.com
Apr 24 2009 9:21AM 2 tickets were $179. Total order was $218.60. What is wrong with this picture? Greedy bastards!
          cheri914@netzero.com
Apr 24 2009 9:21AM i think all the others charges u should not have to pay.
          julie.torres@lausd.net
Apr 24 2009 9:19AM ticket are very expensive and seats are not too good for the price i made.
          tiffani@healthback.com
Apr 24 2009 9:18AM TicketMasters Was great and if I ever purchase consert tickets it will be from TicketMasters.
          rees187@hotmail.com
Apr 24 2009 9:18AM I had to reload the final page about 5 times before it finally went through. I didn't jump the gun- I clic
          6717davidson@rogers.com
Apr 24 2009 9:18AM I only purchased tickets using this method because as far as I know (other than going directly to the e
          demonmand-von@hotmail.com
Apr 24 2009 9:17AM The firs time I tried to order tickets for Aerosmith and zz top in toronto the tickets it was givine me we
          ssmith102@student.gsu.edu
Apr 24 2009 9:17AM Great experience as always!
          squarepantsrus@yahoo.com
Apr 24 2009 9:17AM I was disappointed this morning purchasing tickets on the website. I had tickets selected 3 different t
          pursequeen626@comcast.net
Apr 24 2009 9:16AM I'm a little upset that I did not get the first tickets I submitted for because someone else beat me to it
          bowtiefanatic_3@yahoo.com
Apr 24 2009 9:16AM On the average I've almost always had good-to-decent results by purchasing my event tickets through
          ahalseth@yahoo.com
Apr 24 2009 9:16AM Errors on the website meant that my credit card entry submission timed out 3 times requiring me to g
          xxx@hotmail.com
Apr 24 2009            Very Easy!
          kedab@yahoo.com
Apr 24 2009 9:15AM Fast and efficient website. I will use it more often. Thanks.
          willbratina@msn.com
Apr 24 2009 9:15AM My wife utilizes this site more than I. This was my first time on the site and it is very easy to navigate.
          ericalynn3@gmail.com
Apr 24 2009 9:15AM $11 seem a lot to pay in service charges. Would be nice if there was $0 option for receiving tickets ele
          wjcohen@yahoo.com
Apr 24 2009 9:14AM I was unable to complete my transaction TWICE - i clicked complete and it kept timing out - very frust
          abaerenwald@yahoo.com
Apr 24 2009 9:14AM Making someone login to their account (or create an account) while they are trying to make a purcha
          vicentejimenezjr@hotmail.com
Apr 24 2009 9:14AM I think you guys should also add the fees with the price because at the end you think you are going to
          ver0415@comcast.net
Apr 24 2009 9:13AM I think that your service fees are high. This particular show I was charged significantly less than norma
          KCsShyGuy@aol.com
Apr 24 2009 9:12AM I'd like to actually be able to see what seat I can pick from... what you think might be the best seat... I
          twm@wb-legal.com
Apr 24 2009 9:11AM The website showed that the tickets were available for pre-sale but they really were not unless you sp
          jimyuko@gmail.com
Apr 24 2009 9:08AM I had tickets locked in and it stalled during the purchase process and I lost them
          boedi-taper@juno.com
Apr 24 2009 9:08AM Service charges are a little too pricey
          mprophete92@yahoo.com
Apr 24 2009 9:07AM wwwww
          swrock@aol.com
Apr 24 2009 9:07AM I still can't believe all the extra charges (service convenience" etc. adding up to an additional 25%!) tac
          dfalk3@gmail.com
Apr 24 2009 9:06AM Tickets sell too quickly and then scalpers charge too much. Tighten up ticket sales so everyone can
          mclark@neenah.k12.wi.us
Apr 24 2009 9:05AM I liked the ability to print my tickets. That was new to me but very convenient!
          persephone0413@yahoo.com
Apr 24 2009 9:04AM ticketmaster is easy to ues and the updates weekly alerts etc are great. the service fees not so great.
          dwidlund@hotmail.com
Apr 24 2009 9:03AM Your fees are ridiculous it feels like organized crime
          soniab7975@yahoo.com
Apr 24 2009 9:02AM I was able to log in easily and find the event I was looking for quickly and efficiently. Thanks.
          rrybarra4025@msn.com
Apr 24 2009 8:59AM everything when pretty smooth once didn't have any problems
          stephanijones@yahoo.com
Apr 24 2009 8:58AM The only problem I really had was trying to understand the seat chart. In comparing my seats to the ch
          jdavidfox@shaw.ca
Apr 24 2009 8:57AM Times out too fast
          jenniferewebber@yahoo.com
Apr 24 2009 8:56AM need more clarity on ages for events and the additional charges per ticket is crazy! To charge per item
          lschug@keatingmagee.com
Apr 24 2009 8:53AM I'm sure you hear this all the time but your surcharges are enormous. I feel that I am getting robbed. A
          makuhn2000@yahoo.com
Apr 24 2009 8:49AM You charge to much for your ticket purchases. A Convenience Charge" and a "Processing Fee"?? Soun
          TIMKRA@SBCGLOBAL.NET
Apr 24 2009 8:49AM I DIDNT LIKE THE TIMER
          toxicsnails@aol.com
Apr 24 2009 8:49AM it was intense filling out all the information before the little ticker clock ran out of time...a little fun i g
          shulady63@yahoo.com
Apr 24 2009 8:47AM I LOVE TICKETMASTER!! I ALWAYS FIND WHATEVER I'M LOOKING FOR!! I JUST WISH I COULD GET ORC
          peter.gibson@l-3com.com
Apr 24 2009 8:47AM I don't think that there should be a $2.50 charge if printing tickets out at home.
          PMJazz1@AOL.Com
Apr 24 2009 8:44AM I perfer to talk to a live person
          rward20@rochester.rr.com
Apr 24 2009 8:42AM I am OK with the price of the ticket but the $8.75 per ticket convenience charge" seems high - what ex
          chriscarli@fuse.net
Apr 24 2009 8:42AM The amount of charges you place on orders is nothing short of criminal. I hate your company. You are
          GSNAPS6281@AOL.COM
Apr 24 2009 8:40AM THE ONLY PROBLEM I HAD WAS THE VISA VERIFICATION. OTHER THAN THAT IT WAS A GOOD EXPERIE
          keith.pennison@pentair.com
Apr 24 2009 8:40AM First time buyer and I was a little confused about selecting a seating section.
          franco.barrero@gmail.com
Apr 24 2009 8:40AM THERE SHOULD BE MORE OPTIONS WHERE TO SIT IF AVAILABLE INSTEAD OF GOING BACK AND FORTH
          evillalpando@humana.com
Apr 24 2009 8:39AM Great service...no complaints!
          fossilart@comcast.net
Apr 24 2009 8:37AM I think you should allow more time for making an order. It felt very rushed.
          info@coastcontrolsinc.com
Apr 24 2009 8:37AM Your extra fees are ridiculous. Include them in the price of the ticket or get rid of them.
          lelder@aol.com
Apr 24 2009 8:34AM Process is easy. But I don't understand how all the good tickets are sold out even before they go on sa
          enavldo@aol.com
Apr 24 2009 8:34AM It is somewhat difficult for older adults to search for tickets.
          elizapeep13@hotmail.com
Apr 24 2009 8:33AM i love using ticket master. i use it for all my ticket needs!
          hargettcb@yahoo.com
Apr 24 2009 8:33AM The system doesn't give the customer enough time to decide on the tickets offered. The two-minute
          wallyworldca@aol.com
Apr 24 2009 8:28AM I have always like Tickmaster services very much. Thanks for all your help.
          dam269@msn.com
Apr 24 2009 8:28AM I believe that the convience charges and processing fees are too expensive. I am happy to pay for the
          vero13@charter.net
Apr 24 2009 8:28AM should not have to check for other seating. would be better if all available seats were listed. Also wh
          indycarcleve@hotmail.com
Apr 24 2009 8:25AM I realize that Ticketmaster is in business to make money but to make money on free tickets that is not
          majigle@gmail.com
Apr 24 2009 8:24AM The ticket prices were reasonable. Convenience charges are way too high per ticket. If you buy multip
          jackie.valdez@sbcglobal.net
Apr 24 2009 8:24AM i think we need more time
          horizon@wildblue.net
Apr 24 2009 8:22AM the timer allowing 3 minutes and countdown made me too nervous. It could take more than that to c
          cherelle.nottingham@wamu.net
Apr 24 2009 8:22AM i wish you were able to see exaclty what seats were available and chose from there instead of you guy
          jevans05972@roadrunner.com
Apr 24 2009 8:19AM Times out too quickly
          rosep246@aol.com
Apr 24 2009 8:18AM it did not give me enough time to complete the sale of tickets before I lost them each time
          princess_77232000@yahoo.com
Apr 24 2009 8:18AM I reviewed my tickets. I was trying to get front row. There was only row 2 available so I tried again for
          jng415@yahoo.com
Apr 24 2009 8:17AM Some of the ancillary fees seem high.
          charchar117@hotmail.com
Apr 24 2009 8:15AM satisfied customer
          ghstigers@hotmail.com
Apr 24 2009 8:15AM Love It!
          jesse.arias@fmr.com
Apr 24 2009 8:15AM Im satisfied
          z06mike@hotmail.com
Apr 24 2009 8:14AM Clock needs to allow more time to make a decision especially if you have to call someone to make sur
          jbmichae@oakland.edu
Apr 24 2009 8:13AM The Timer made me really nervous.
          kyleenromine@gmail.com
Apr 24 2009 8:13AM The additional fees are brutal!
          nurse96@aol.com
Apr 24 2009 8:12AM Ticketmaster is always a pleasant and secure form of purchasing tickets...
          tisajones@embarqmail.com
Apr 24 2009 8:10AM I would like to know if in the future you are looking into having the ability to speak to a representative
          xxx@aol.com charges twice what it should .Period.
Apr 24 2009           TM
          jvlgrl@hotmail.com
Apr 24 2009 8:09AM I always use Ticketmaster. Excellent service and ease of purchase.
          nancyw@empacc.net
Apr 24 2009 8:09AM Love the fact that I get a chance to buy before tickets go on sale to the public. hate all the addtional c
          marikojazz@yahoo.com
Apr 24 2009 8:09AM I got two time-outs for this purchase. I got better seats but I could not puchase them because of the t
          rjohnso3@hotmail.com
Apr 24 2009 8:09AM I did receive an error while purchasing the tickets and had to redo the search and get back in line. I en
          ronjon418@msn.com
Apr 24 2009 8:09AM Every time I am forced to make a purchase through Ticketmaster (literally forced because I have no ot
          allison@jacl.net
Apr 24 2009 8:08AM Ticketmaster fees are outrageous and I really hate having to buy tickets though their site but for some
          chamlin@optonline.net
Apr 24 2009 8:02AM Are you kidding me?
          helaura111@hotmail.com
Apr 24 2009 8:00AM There is something fisjy about all dealings with Ticketmaster. Too many events are sold out within se
          ceciliaamadorp@gmail.com
Apr 24 2009 7:58AM When purchasing tickets for an event there is nothing worse than having a clock timing you during the
          jatialbrown@aol.com
Apr 24 2009 7:58AM I love Ticketmaster. There is such ease of making a purchases and I love the multiple shipping options
          jedavis7@gmail.com
Apr 24 2009 7:57AM Services charges seem over the top.
          typdimples@comcast.net
Apr 24 2009 7:53AM I am pleased with ticketmaster will continue to utilize.
          mbeach04@gmail.com
Apr 24 2009 7:51AM ticketmaster is the primary source for all of my ticket purchases
          jailynn283@aol.com
Apr 24 2009 7:49AM I like the ticketmaster site and the way it is set up. I don not like all of the fees attached to ordering tic
          Mindycooper@cox.net
Apr 24 2009 7:47AM It was very frustrating trying to get through the process to purchase tickets. I kept getting timed out"
          birchj1@optonline.net
Apr 24 2009 7:44AM I paid 8.75 per ticket in convenience fees. Another $1.75 to print them on my own computer then ano
          robert.lewis@paetec.com
Apr 24 2009 7:44AM Easy purchase
          tslygh@isd2142.k12.mn.us
Apr 24 2009 7:42AM Didn't like having to purchase tickets without knowing actual row. The range V-GG is pretty big. Fortu
          marissa.dupont@gmail.com
Apr 24 2009 7:40AM The fees associated with using Ticketmaster are outrageous. The only reason I use it is because I can't
          tide_14@yahoo.com
Apr 24 2009 7:38AM I'd like to see more seating charts with seat numbers on them associated with different venues. If you
          EmrldJwls@hotmail.com
Apr 24 2009 7:35AM It would be nice if I could be more specific about the location that I would like to sit in during events.
          picturelady40@aol.com
Apr 24 2009 7:33AM Don't understand the politics of not having $25 tickets available then at the last minute they are. Forc
          padrebruin1@rcn.com
Apr 24 2009 7:31AM I thought the convenience charge was a little pricey!
          brsmedia@localnet.com
Apr 24 2009 7:31AM As always a great option to get great tickets.
          batonika@yahoo.com
Apr 24 2009 7:30AM I had problems with logging in to purchase the ticket as well as the time given to complete the order!
          anne.orzech@cbrands.com
Apr 24 2009 7:30AM would have liked longer time limit in order to read all details (being first time buying online).. probabl
          lisasavino@verizon.net
Apr 24 2009 7:30AM This purchase went well but there have been other times when the system was hung up in the proces
          kiku_annon@earthlink.net
Apr 24 2009 7:29AM Time limit doesn't work if you have forgotten the password never actually got the password and had t
          woodroot_39@yahoo.com
Apr 24 2009 7:28AM Very Convienent
          lelandmcintyre@aol.com
Apr 24 2009 7:25AM I think the convenience charges are way out of hand....I am picking them up!!!
          tarbellrl@cdm.com
Apr 24 2009 7:24AM The only thing on Ticketmaster website that was time consuming was searching for where to ask a qu
          babybucklez07@aol.com
Apr 24 2009 7:24AM i really dont like the whole time limit idea.
          pnjsparks@msn.com
Apr 24 2009 7:23AM Site looks great and was easy to navigate. I was lucky enough to get presale tickets and the whole pro
          aj4961@att.com
Apr 24 2009 7:23AM I would like a way to request my preferred seat location in advance and be able to purchase that seat
          dtaylor51@att.net
Apr 24 2009 7:23AM Site not operating for popular artists with heavy on line activity
          palas@comast.net
Apr 24 2009 7:22AM Wish we had the option of choosing specific seats and not at random as it is now.
          aza1311@aol.com
Apr 24 2009 7:21AM Your fees are outrages every time I try to purchase I never get great seats it's always the same section
          cappellos@ccs.cnyric.org
Apr 24 2009 7:20AM The per-ticket fee is too expensive!
          jordandaniel78@gmail.com
Apr 24 2009 7:20AM I was glad that I got the tickets because I knew they would sell out fast. I didnt like that I was charged
          daizybug4u@yahoo.com
Apr 24 2009 7:20AM The site was very easy to use the only problem i had with it was the time limit. I didn't have enough ti
          xxx@aol.com good! thxs
Apr 24 2009           very
          kabritton@ebmginc.com
Apr 24 2009 7:19AM I love the new colors banners and flash. Content has improved as well. Good job TM! Have you thou
          paparian@comcast.net
Apr 24 2009 7:19AM Always able to get tickets with the presale alerts.
          rgmgbg@msn.com
Apr 24 2009 7:19AM The response time to enter data is some categories is simply not ample. If you've forgotten your pass
          ddursa@windstream.net
Apr 24 2009 7:19AM I ended up finding better seats with the general sale than I did with the pre-sale. What's up with that.
          secondelement2@hotmail.com
Apr 24 2009 7:18AM I purchased tickets for the Matt Dusk concert in Cleveland OH on 8/15/09. The onsale time was listed
          slktjk0428@comcast.net
Apr 24 2009 7:18AM Ordering tickets is easy with ticketmaster. Thank You for making a user friendly web site.
          cloakie16@gmail.com
Apr 24 2009 7:18AM I would like a further explanation if the tours for instance I clicked on Vans Warped Tour and could no
          vpowers2006@yahoo.com
Apr 24 2009 7:18AM Ticketmaster's service charges are high and the order processing charge of over $5 was not shown un
          the-nancy@juno.com
Apr 24 2009 7:17AM i was trying to purchase my tix at exactly 10 am...couldnt get tix until 10
          nforan-pinzon@signatureny.com
Apr 24 2009 7:17AM The surcharges annoy me and if I could get the tickets without them I would go that way instead.
          catnap1999@hotmail.com
Apr 24 2009 7:16AM Very convenient however the extra charges are too high.
          feldergreen@aol.com
Apr 24 2009 7:16AM great promotions for concerts and thanks to livenation for presale codes
          dogmaandfetch@aol.com
Apr 24 2009 7:16AM The pre sale time was great.
          msmad1996@comcast.net
Apr 24 2009 7:15AM I was unable to change the expiration date on my credit card.
          kecdad@comcast.net
Apr 24 2009 7:14AM Numerous attempts were made to add a new credit card because my credit card company had issued
          viper6dulce9@gmail.com
Apr 24 2009 7:14AM It needs to be more obvious to first time users that etickets get e-mailed.
          obxmama11@aol.com
Apr 24 2009 7:14AM The additional charges are ridiculous!Convenience charge and order processing fee? I won't use this s
          tyoung@rochester.rr.com
Apr 24 2009 7:13AM I could have gotten better seating had there been a little more time to actually read what information
          angelacesquivel@gmail.com
Apr 24 2009 7:12AM The additional Ticketmaster fees are a bit outrageous and significantly increase the price of a ticket...k
          missmgmnt@aol.com
Apr 24 2009 7:12AM The ordering process was a little overwhelming. It took three tries before it went through. The screen
          topgun2500@aol.com
Apr 24 2009 7:12AM i order on ticketmaster all the time vary easy to use on line.....thank you
          robertramos21@yahoo.com
Apr 24 2009 7:12AM Thank you Ticketmaster for some great seats to the Incubus show!
          icarius42@aol.com
Apr 24 2009 7:11AM The additional fees service fee cost to print fee are excessive.
          vtrincali@metlife.com
Apr 24 2009 7:11AM the only issue I had was there was no description of what a hot ticket" was - I might have purchased t
          luciad101@yahoo.com
Apr 24 2009 7:10AM The fees you have to incur in order to see a band you like is ridiculous.
          divinesolace21@aol.com
Apr 24 2009 7:10AM I found that when I had a error on one part of the form it seemed like then other info was deleted so
          shren@shrenyeager.com
Apr 24 2009 7:09AM The online process is easy and a great buying experience. My only complaint through time has been g
          justin.dunn@flagstar.com
Apr 24 2009 7:09AM I am very upset that I lost a pair of tickets because i had to validate my account. Now I am stuck with t
          chipl@earthlink.net
Apr 24 2009 7:08AM Extra fees are excessive on top of a high ticket price.
          gkat4@bellsouth.net
Apr 24 2009 7:08AM it would only let me get floor seats when i really wanted the section beside or close to the stage. i ha
          arok5@yahoo.com
Apr 24 2009 7:07AM I have always used Ticketmaster for my ticket purchases and love it. It is by far the best ticket site on
          cbccml@yahoo.com
Apr 24 2009 7:07AM I would like to have an option of choosing what section I puchase tickets in and don't like just picking
          carlapalmer@aol.com
Apr 24 2009 7:06AM The added fees are too high!
          zarlasht.hamaways@us.pwc.com
Apr 24 2009 7:06AM I think the process was very smooth and easy! Sometimes the website gets really overwhelmed makin
          jernst_311@hotmail.com
Apr 24 2009 7:06AM Love the website!! It has always been up to date and easy to maneuver.
          blackburna@mpsd.k12.wi.us
Apr 24 2009 7:06AM It was very easy.
          tmaginnis@verizon.net
Apr 24 2009 7:06AM The service fees per ticket are very high - more than 18% of the purchase price of the tickets. I feel go
          cdawn368@yahoo.com
Apr 24 2009 7:05AM It's changed a lot since the last time I bought tickets online! I'm glad I registered before trying to buy
          cheddar@snet.net
Apr 24 2009 7:04AM I bought these tickets the minute they went on sale yet I was offered row G. I feel if someone does th
          jvwalters@twmi.rr.com
Apr 24 2009 7:03AM I love the convenience of Ticketmaster but I'm disappointed in the fees charged which keep getting hi
          ann5555@bellsouth.net
Apr 24 2009 7:03AM The site will knock you off just as you are making the purchase so you lose your seat selection. I have
          mandyboop@msn.com
Apr 24 2009 7:02AM I think that the handling fee is alittle high for multiple ticket purchases - maybe a flat fee or at least a
          m_machado2002@yahoo.com
Apr 24 2009 7:02AM Not important comments to place.
          topcopgary@hotmail.com
Apr 24 2009 6:56AM Very easy process.
          georgiana_w@hotmail.com
Apr 24 2009 6:54AM I still think the charges are excessive.
          teresabuttaro@yahoo.com
Apr 24 2009 6:54AM they are the only way to get tickets so weather i like them or not i have no choice i have used them fo
          missybabygirl4u@yahoo.com
Apr 24 2009 6:52AM purchase went smoothly just wish i had a little more time
          michelles_art@hotmail.com
Apr 24 2009 6:46AM It was a fast easy and enjoyable experience ordring my event tickets!
          mikestang04@yahoo.com
Apr 24 2009 6:44AM convenience fees are still a little high.
          angiebrooks2@yahoo.com
Apr 24 2009 6:39AM I am excited to get my tickets today I hope all went through okay.
          smilingforjesus@yahoo.com
Apr 24 2009 6:27AM The security with my bank freaked me out a bit then feeling the pressure of the timerI felt like I could
          bgetsome@hotmail.com
Apr 24 2009 6:23AM your set up seem illegal. The convience chagre is bull shit. Plus I thought the government out lawed m
          sholland@myglnc.com
Apr 24 2009 6:21AM It took me nearly 2 hours to get through the credit card maize. I didn't see the place that says edit.
          melkind026117@gmail.com
Apr 24 2009 6:18AM The Service charges are so over the top. Way to expensive it's almost not worth it.
          rahkola@verizon.net
Apr 24 2009 6:15AM Easy to purchse plenty of time to make selections.
          jennyfletch78@yahoo.com
Apr 24 2009 6:14AM Thanks it was great.
          epigg1@comcast.net
Apr 24 2009 6:13AM I was buying tickets for multiple events and did NOT like having to complete one entire event transact
          jeff.dietz@convergys.com
Apr 24 2009 5:58AM the $9.65 convience fee is tooo high. I try to purchase tickets elsewhere when possible so I do not ha
          acvengr@bgsu.edu
Apr 24 2009 5:53AM Shipping didn't have enought time to decide! there was only 1 minute to decide what type of shipping
          nancytees@yahoo.com
Apr 24 2009 5:46AM I would have liked to buy 4 tickets on two adjacient rows instead of a row of 8 but could not figure tha
          segardne@maxhealth.com
Apr 24 2009 5:44AM It would be nice to see more local venues available. Also to see into the future mroe with shows.
          jhogan34@aol.com
Apr 24 2009 5:42AM I have been a Ticketmaster customer for over 20 years. You never disappoint me and when I have had
          apotter@chsmedical.com
Apr 24 2009 5:40AM Ticketmaster is great; it's fast and easy you can always find what you're looking for!
          pwilson41@verizon.net
Apr 24 2009 5:34AM Thanks
          rhall55821@aol.com
Apr 24 2009 5:34AM Great online service!
          annvelaz@aol.com
Apr 24 2009 5:32AM i got timed out so fast
          mcrocker@dixon-hughes.com
Apr 24 2009 5:32AM I am not confident that we were offered the best seats available
          awarren085@gmail.com
Apr 24 2009 5:30AM Ticketmaster is a great site I use it to buy all my concert tickets
          minnetax@aol.com
Apr 24 2009 5:26AM I think the overall fees are exhorbinant! In total it was $24 or 31% in fees to the facility ticketmaster a
          rrbrts1@bu.edu
Apr 24 2009 5:12AM I think it was great thank you
          felice3003@hotmail.com
Apr 24 2009 4:59AM I always order my tickets through Ticketmaster because it is hassle free. I can pick the tickets up from
          indie_rocknroll_4me@yahoo.com
Apr 24 2009 4:56AM This was a good experience
          rubi_longoria@hotmail.com
Apr 24 2009 4:51AM although I am sure there are other tickets available...the sames ones keep popping up.
          amymarieot@aol.com
Apr 24 2009 4:31AM The convience charge should be a one time fee for the purchace not per ticket.
          catalist12@aol.com
Apr 24 2009 3:54AM Ticket fees & shipping charges are ridiculous. Eighty-five dollar ticket should not have additonal 20% c
          lancontests@gmail.com
Apr 24 2009 3:06AM I thought you should give a little more time for deciding and purchasing. I went to purchase but didn't
          barbara.b.moreno@gmail.com
Apr 24 2009 1:38AM As a first user of the site I was put off by the ticking clock. It might have been helpful to have had an
          mtwalkup@gmail.com
Apr 24 2009 12:58AM I am a usta memaber taking advantage of the US open pre-sale but with not much success. As usual t
          mom-007@juno.com
Apr 24 2009 12:51AM Always a pleasure to buy online never had any problems with Ticketmaster online ticket sales.
          joanikay@peoplepc.com
Apr 24 2009 12:07AM I resent having to pay both a convenience charge and an order processing fee. Combined these add u
          robert2boys@gmail.com
Apr 23 2009 11:43PM frist time buying ticket made it very eazy
          fm-esguerra@att.net
Apr 23 2009 11:31PM is a nice place to purches soccer tickets
          Sheresa.christopher@gmail.com
Apr 23 2009 11:10PM Only thing I would suggest would be to add in a search for event tickets in which I could bowse by pric
          krnrltg@omh.state.ny.us
Apr 23 2009 10:57PM Ordering tickets with the time restrictions were very difficult and no enough time allotted for the con
          pauloreis13@hotmail.com
Apr 23 2009 10:57PM It's hard to see where the available seats are - it would be better if we can see all available seats and r
          scampbell2009@yahoo.com
Apr 23 2009 10:44PM Ticketmaster is amazing! They provide adequate information and is highly suitable for all ages.
          c_vega@verizon.net
Apr 23 2009 10:38PM Service charge is too high per ticket you really should combine service charge per order. In addition yo
          eeveylee@gmail.com
Apr 23 2009 10:31PM Woohoo
          schlida4junkmail@excite.com
Apr 23 2009 10:01PM Sending tickets via email use to be free but now there is a $2.50 charge. This really nickel and diming
          pachecogb@aol.com
Apr 23 2009 10:01PM I have never had a problem with ticketmaster
          kcerna31@yahoo.com
Apr 23 2009 10:01PM your site was very understandable and easy.
          mariogonzalezrr@yahoo.com
Apr 23 2009 9:47PM Only negative was the convenience charge" that was not discussed til far into the process. Feels like a
          regan_burke@yahoo.com
Apr 23 2009 9:44PM great online experience
          ashiffman@yahoo.com
Apr 23 2009 9:31PM There is no arguing with the convenience of Ticketmaster. However the service charge is waaaaaaaay
          meinajohnson@yahoo.com
Apr 23 2009 9:28PM Great value and product selection
          mahanylaura@yahoo.com
Apr 23 2009 9:27PM pretty fast and convenient
          mdwilliams1122@email.campbell.edu
Apr 23 2009 9:24PM Awesome way to purchase tickets! So easy to print whenever it is convenient for me.
          rbtowing@xplornet.com
Apr 23 2009 9:24PM I loved the prices and how easy it was the site I was on forwarded to ticketmaster for Cher I did check
          GoldieMV1@hotmail.com
Apr 23 2009 9:16PM I use ticketmaster all the time it is my first choice when looking for event tickets.
          roliver608@aol.com
Apr 23 2009 9:15PM none
          madspot@verizon.net
Apr 23 2009 9:15PM I wish the convenience charges where lower or just one charge per order not tickets.
          mogran.meade@gmail.com
Apr 23 2009 9:07PM I wish you could see all current available seating before going throght the 5 minute process each time
          teamcookiemonster@hotmail.com
Apr 23 2009 9:05PM i wish there were more choices as far as section preference as well as a few choices when choosing be
          bigsiscm@hotmail.com
Apr 23 2009 9:05PM very nice to work with the security words are alittle annoying
          cmccullough@cccua.edu
Apr 23 2009 9:03PM Great service.
          preacherfunk@hotmail.com
Apr 23 2009 8:56PM There has to be a better way.
          Yves.Dolce@live.com
Apr 23 2009 8:51PM This reminds me of airlines ticket... up until you get to the end do you realize that to have decent/com
          redknight_938@yahoo.com
Apr 23 2009 8:47PM Only thing that stinks is you can't buy tickets for Post Gazette pavilion in Pittsburgh anymore.
          sejusdog@coate.org
Apr 23 2009 8:41PM The entire process has been much more streamlined and is much less obnoxious to use. I remember
          cmanter@ymail.com
Apr 23 2009 8:40PM Great website well layed out lots of help easily acessed
          sdelitta@gmail.com
Apr 23 2009 8:40PM The convenience charge should be one flat rate per order rather than per ticket
          trxvy07@hotmail.com
Apr 23 2009 8:37PM i like this place ....
          amcvay23@gmail.com
Apr 23 2009 8:36PM Thank you for your effortless help Aand ease of helping me in my quest to find my entertainment nee
          aschlaud@kc.rr.com
Apr 23 2009 8:36PM Would like to be able to request specific seats for a program. Less service charges
          lbheron@sasktel.net
Apr 23 2009 8:28PM Was a little frustrated when I was in the process of obtaining tickets when the website went down...h
          ksfriedman@aol.com
Apr 23 2009 8:14PM It would be helpful to be able to view a seating chart when purchasing tickets for events at TPAC. It w
          rfisc22509@aol.com
Apr 23 2009 8:12PM everything was ok. It needs to be easier to add a credit card to my account.
          abelar01@aol.com
Apr 23 2009 8:12PM time elapsing does not allow you enough time. Many extra fees.
          DECASOONER@YAHOO.COM
Apr 23 2009 8:05PM kIND OF DIDNT LIKE THE TIMER AT THE RIGHT SIDE OF THE SCREEN IT LEFTG ME SCRAMBLING FOR M
          neecem@greenhills.net
Apr 23 2009 8:04PM the only problem i had was my fault but i had to try 4 or 5 times. i hadnt finished the credit card info b
          michael_prachar@yahoo.com
Apr 23 2009 7:57PM I would like see a choice of event tickets and then choose the ones I want vs.just seeing only one choi
          todd.cloutier@yahoo.com
Apr 23 2009 7:52PM I use TicketMaster due to their monopoly on the industry - I really have no choice. If they did not hav
          gseaborn@yahoo.com
Apr 23 2009 7:44PM I really dislike that charges get added on in multiple layers. $70 tickets wind up being $100 and that is
          depriest1990@msn.com
Apr 23 2009 7:43PM It was a little hard to get back and forth to try to purchase tickets for the perfomer. I understand abo
          betiboard@aol.com
Apr 23 2009 7:41PM The extra fees are too much. Even with a low priced ticket my price is almost doubled by fees and I op
          pjbarker66@hotmail.com
Apr 23 2009 7:38PM I love the option of printing out your tickets right online instead of having to wait for them to be deliv
          djlow@mts.net
Apr 23 2009 7:36PM It would be nice to see a selection of seats available. It would also be nice to have a band bio availabl
          sdjames2@comcast.net
Apr 23 2009 7:36PM I think the charges for music venues arwe too much and ticketmasters has a monopoly on this service
          johnpmagin@aol.com
Apr 23 2009 7:32PM Sekection of ticket seating was best available" - which means no choice to review options."
          vzilkova@gmail.com
Apr 23 2009 7:30PM I spent 4 hours purchasing my tickets which supposed to come via email unsuccessfully trying to print
          hockeyqtpie37@yahoo.com
Apr 23 2009 7:28PM Buying from ticketmaster is a stressful experience everytime. I would rather buy from other websites
          lankelmac@sbcglobal.net
Apr 23 2009 7:25PM It would be awesome to choose the actual seats instead of just a section.
          hudroll@earthlink.net
Apr 23 2009 7:23PM I've always been pleased. However on the radio I heard for WWE there were family 4 packs available
          jclowe@hotmail.com
Apr 23 2009 7:18PM This order was ok but I had an event that I was going to attend a few months ago and it was canceled
          ambershaneandadam@gmail.com
Apr 23 2009 7:18PM cheaper charges would be nice.
          robinl323@hotmail.com
Apr 23 2009 7:10PM I believe the additional charges are a bit much. If possible to buy tickets at the door for smaller venue
          msheydayi@gmail.com
Apr 23 2009 7:10PM What is up with the insane processing fees?!?!
          doowtrebor_2004@yahoo.com
Apr 23 2009 7:10PM You continue to charge an obscene charge for very simple purchases. I hate shopping with Ticketmast
          lisaanne1924@yahoo.com
Apr 23 2009 7:08PM Love the site
          wireface@bellsouth.net
Apr 23 2009 7:05PM I still don't know how to get my tickets.
          xxx@tc.umn.edu
Apr 23 2009            thanks
          herewego8@comcast.net
Apr 23 2009 6:58PM I apppreciate the opportunity to buy tickets ahead of time thru American Express but would like to be
          cubs5482@yahoo.com
Apr 23 2009 6:57PM I am forced to shop with ticketmaster. I service charge fee's on this site are absolutely ridiculous but t
          iversoncraig@aol.com
Apr 23 2009 6:56PM Your time limit should be a little longer
          joevonn@aol.com
Apr 23 2009 6:56PM The one thing that I didn't like about the ticketmaster site was that we weren't able to pick the area th
          jstar2391@aol.com
Apr 23 2009 6:49PM ticketmaster is great!!!!
          clee1010640@verizon.net
Apr 23 2009 6:38PM I was unclear as to how and when I would receive the parking pass.
          gyager@aol.com
Apr 23 2009 6:31PM There is not enough time allowed in the category that requires name addrss credit card etc. Reading t
          pphillipsjr@windstream.net
Apr 23 2009 6:27PM overall good experience
          kmkessler2718@yahoo.com
Apr 23 2009 6:24PM The time limit was annoying at certain points of ordering but thats ok. It was my very first time order
          scarra04@oneonta.edu
Apr 23 2009 6:19PM Paying a convenience charge" that costs about 25% of the actual ticket price is quite INconvenient to
          bill.kelleher@verizon.net
Apr 23 2009 6:19PM I had a lot of problem with getting ticket selection.
          pcurtis@comcast.net
Apr 23 2009 6:17PM I appreciated having the seating chart adjacent to the ticket location information. It used to be so diff
          rtobias79@gmail.com
Apr 23 2009 6:15PM Advertise the tickets as priced! I just spent $105.00 on 2 $36.00 tickets! Obviously I bought the ticke
          flowervenom13@yahoo.com
Apr 23 2009 6:08PM It was easy to find what I needed and fast.
          sergio.verona@gmail.com
Apr 23 2009 6:05PM The time allowed to make a decision is too brief.
          hermidaeduardo@gmail.com
Apr 23 2009 6:04PM Ticketmaster is a very sure place to buy tickets for Broadway Theaters
          gkhurley@comcast.net
Apr 23 2009 6:03PM I tried to pay with my American Express points and that didn't work. When I called American Express t
          frump20@aol.com
Apr 23 2009 5:54PM You really need to lower the processing charges and convenient charges. It make buying tickets not w
          waterscarol@gmail.com
Apr 23 2009 5:48PM they need a better explaination of retail pick up place procedures.
          taurustiger5574@yahoo.com
Apr 23 2009 5:47PM Myself and my children are very excited to be able to go see Third Day and other bands at this event!!
          tgxman@aol.com
Apr 23 2009 5:46PM i had no problems. i found it efficient and easy to naviagte.
          cfilbin@inlandcommunitybank.com
Apr 23 2009 5:46PM I beleive the additional charges ie. convenience charge ticket now etc. are excessive.
          enigma_41_99@hotmail.com
Apr 23 2009 5:45PM not being very good with computers i found that being timed to make my purches's very hard. i had to
          jeniferk@earthlink.net
Apr 23 2009 5:36PM TOO MANY EXTRA CHARGES! what happened to the $3 service charge. Sheesh!
          LARBIY@HOTMAIL.COM
Apr 23 2009 5:35PM I KEPT GETTING A SEAT THE SAME SEAT OVER AND OVER AND I STARTED LOOKING FOR TICKETS EVEN
          mf3601@juno.com
Apr 23 2009 5:34PM It was my first time using ticketmaster and I find it very productive in serching for what I was looking f
          zsinclair@aol.com
Apr 23 2009 5:32PM It indicates the tickets are free but there still was a charge????
          cropfailure@hotmail.com
Apr 23 2009 5:28PM pricey shipping when already high conv charge. can not find other tix in price range(ex center row etc
          zenith_glow@yahoo.com
Apr 23 2009 5:22PM I am always very happy with all my orders from Ticketmaster.
          kellyann120@live.com
Apr 23 2009 5:19PM Overall I am very pleased
          dppage71@yahoo.com
Apr 23 2009 5:18PM I believe that ticketmaster adds too many additional charges to their tickets
          hannahj75@cableone.net
Apr 23 2009 5:14PM Great as always
          bkuchar@sbcglobal.net
Apr 23 2009 5:05PM Your service charges are too high. I only use you when I have no other choice. I will drive to box office
          vic_vieira@q.com
Apr 23 2009 4:59PM good stuff
          jake1257@msn.com
Apr 23 2009 4:59PM Over all very good I was a little confused with regard to finding my tickets to print at my home but wa
          tldaddysteve@yahoo.com
Apr 23 2009 4:56PM great first time experience!!
          macatac@mindspring.com
Apr 23 2009 4:53PM The countdown clock is a bit disconcerting for this slow typer. I was shut out twice but still got the init
          millahemma@msn.com
Apr 23 2009 4:50PM Pretty good except all extra charges.
          marywood1978@yahoo.com
Apr 23 2009 4:49PM Ticketmasters sir charge sucks but whatare you going to do. Right!
          jproulx@partners.org
Apr 23 2009 4:39PM The time limit for purchaseing is a little nerve racking at first but once familiar with process goes smoo
          mandn@vaxxine.com
Apr 23 2009 4:30PM first time in - asked for a password and I timed out
          mcmullinsd@longwood.edu
Apr 23 2009 4:23PM The timer is nerve racking!
          evalle1980@hotmail.com
Apr 23 2009 4:13PM I believe that after I give my credit card information I should not be timed on giving other info. I feel r
          lopezmary@bellsouth.net
Apr 23 2009 4:10PM very satisfied with this service
          xxx@yahoo.com I was happy with the ease of purchase of tickets for the event. I found tickets in a good area o
Apr 23 2009           Overall
          ampula55@sbcglobal.net
Apr 23 2009 4:08PM Ticketmaster is great for purchasing event tickets
          tenschik@sbcglobal.net
Apr 23 2009 4:07PM i see all of my favorite artists! thanks ticketmaster!
          lovelypackage_nette@yahoo.com
Apr 23 2009 4:06PM Customers should be able to split the total cost of their purchase among two different credit cards if t
          bsbrespect@aol.com
Apr 23 2009 4:04PM I always and only purchase concert tickets from this website. I feel like best available is not always rea
          allisonnuanes@gmail.com
Apr 23 2009 3:52PM Hate the exorbitant convenience" fees and service charges. Absolutely unnecessary."
          xxx@gmail.com
Apr 23 2009           is there anyway that you can just adjust card information without having to re enter all of your inform
          delores622@gmail.com
Apr 23 2009 3:42PM Very good experience. No problems.
          silver_rodo@yahoo.com
Apr 23 2009 3:41PM not happy about the extra charges handling services and then trying to sell me insurance on the ticket
          drummer_gus@hotmail.com
Apr 23 2009 3:36PM I love ticket master it's one of the best inventions ever! it's so easy to order and get my tickets i no lon
          Kerkyt16@yahoo.com
Apr 23 2009 3:35PM You were very helpful in finding tickets and it was very simple. You had many tickets for a large variet
          laura_2610@hotmail.com
Apr 23 2009 3:31PM I like that Ticketmaster gives you the option of using promotional codes and gives a little description o
          kimberlygattuso@gmail.com
Apr 23 2009 3:26PM Ticketmaster has always been a pain to deal with but they practically have a monopoly on the event t
          ershank0518@wowway.com
Apr 23 2009 3:25PM i find their per ticket charges seem to be high and the additional order processing fee of $4 was a com
          faye_analla@aigag.com
Apr 23 2009 3:16PM Very good although the time allowed for placing the actual ticket order could be longer.
          TimAdams382@comcast.net
Apr 23 2009 3:12PM More tickets for playoff games would be great!
          kally.hernandez@essc.org
Apr 23 2009 3:05PM i love ticket master
          joelle.ward@live.com
Apr 23 2009 2:59PM Having to go through the visa verification was a hassle and feels like a scam.
          jim.k.peace@sherwin.com
Apr 23 2009 2:59PM I wished that I would have known that American Express Card Cards have privlages that other cards d
          xxx@gmail.com job!
Apr 23 2009            good
          rgendron@1gtc.com
Apr 23 2009 2:58PM should make finding venues easier and bolder italics
          skip@skipshipp.com
Apr 23 2009 2:57PM I tried to order my tickets and had to start over twice. The system could not process my order. On the
          audra1023@hotmail.com
Apr 23 2009 2:57PM very user friendly
          enid.fb@hotmail.com
Apr 23 2009 2:57PM i like ticketmaster it makes everything easier online. Only problem their actual workers at the events
          kristinemcintyre@yahoo.com
Apr 23 2009 2:57PM too many service charges - what a scam - hate buying online and will usually do anything to avoid tick
          jnrubin@hotmail.com
Apr 23 2009 2:46PM Prices are way too high and not a sufficent inventory of tickets.
          litlpal@aol.com
Apr 23 2009 2:45PM I was timed out 2 times...had trouble locating seatsand locating my old password...had to start all ove
          dbusch91@cavtel.net
Apr 23 2009 2:41PM I would like to have a few options on the seats instead of take these or dont the security codes make
          lauriewood@charter.net
Apr 23 2009 2:36PM It would be nice to have the option after searching for tickets to select another showtime from that sc
          jymp@q.com
Apr 23 2009 2:29PM Used Ticketmaster before...very satisfied.
          3forever416@gmail.com
Apr 23 2009 2:23PM Great experiance Thank you
          sachintrehan@hotmail.com
Apr 23 2009 2:20PM The processing charge is a bit too much. $10 for a $50 ticket is high.
          xxx@yahoo.comprocess was very simple and easy to use I also like the extra security passwords they ask it is very
Apr 23 2009            The
          corsetma@aol.com
Apr 23 2009 2:17PM I hated the countdown clock that showed how little time you had to complete each step. It was very
          kathybehbahani@yahoo.com
Apr 23 2009 2:15PM response time is too liimitied
          anneco_2000@yahoo.com
Apr 23 2009 2:14PM It is so diffucult to use any discounts with Tocketmaster. This seems on purpose. This was the FIRST tim
          dag915mia@yahoo.com
Apr 23 2009 2:13PM If I am going to use my own printer to get my tickets why would you charge me for that? I am already
          OHickman@aol.com
Apr 23 2009 2:09PM I love the convenience however I'm not sure about some of
          josierost@netscape.net
Apr 23 2009 2:09PM It was nerve racking trying to order the tickets in the alloted time
          amourenjuin@gmail.com
Apr 23 2009 1:59PM Why could I not print out my ticket?
          LITTLETROPICALSTAR@YAHOO.COM
Apr 23 2009 1:55PM YOU NEED TO COME UP WITH A MID LEVEL SHIPPING.
          doliyan@yahoo.com
Apr 23 2009 1:52PM When finding my tickets and inputting my information for purchasing i felt really rushed by the timer
          zenap@aol.com
Apr 23 2009 1:50PM My experience with Ticketmaster is that the time given to purchase tickets or items is too short and I
          sandra.l.poole@boeing.com
Apr 23 2009 1:50PM Too many fees and fees are too high.
          riden@riden.com
Apr 23 2009 1:45PM Over priced - under valued
          sliceofsunshine817@yahoo.com
Apr 23 2009 1:44PM I think a little more time should be allowed for the actual typing the information in the select fields be
          bl_tonelli@yahoo.com
Apr 23 2009 1:41PM i did not like AT ALL the fact the I have no option for seeing knowing and understanding the view from
          smileinfector@yahoo.com
Apr 23 2009 1:40PM the fees for tickets are not fully explained. I'd like to know where all my extra money is going.
          yael.viner@gmail.com
Apr 23 2009 1:38PM I think the price of additional taxes and fees are too much. A ticket that sells for $35 should not cost $
          medic_jason@hotmail.com
Apr 23 2009 1:37PM All the additional charges added to concert ticket prices is a bit of a turn off. I'd like to see just the pri
          debmetz@comcast.net
Apr 23 2009 1:34PM Convenient to use per ticket convenience fees too high.
          xxx@comcast.net
Apr 23 2009            na
          kthomas3@escambia.k12.fl.us
Apr 23 2009 1:21PM i had trouble getting the right tickets to display on the screen. i have so dissatisfied with ticketmaster
          tony.marriott51@ntlworld.com
Apr 23 2009 1:16PM quite a good expreience up to yet i am waiting for a reply from an e-mail i sent to you with a quary ab
          lsmithny21@yahoo.com
Apr 23 2009 1:16PM You should show choices instead of just the best available via your opinion... like a selection of seats j
          nanvan@gmail.com
Apr 23 2009 1:14PM The convenience" charge per ticket of $5.00(something) is ridiculous. RIDICULOUS> I am picking up th
          rcmoody2@socal.rr.com
Apr 23 2009 1:14PM Concert prices are now in general way too high.
          boike333333333@yahoo.com
Apr 23 2009 1:10PM I would have liked the opportunity too select from a few choices of seats rather than just one.
          lcgillett@verizon.net
Apr 23 2009 1:09PM The process of ticketmaster is cumbersome to check different seating availability. I also feel it is ridicu
          sumog@wamego.net
Apr 23 2009 1:06PM It would be nice to be able to pick the reserved seats that you want rather than a random pick.
          angiemvc82@hotmail.com
Apr 23 2009 1:05PM I love this webpage! I have to admit that the timer makes me a little bit nervous but it is great that I k
          conniegs@msn.com
Apr 23 2009 1:04PM Get rid of the hefty fees added on to tickets. i avoid ticketmaster if at all possible.
          nelsongestrada12@hotmail.com
Apr 23 2009 1:01PM I was really pleased with my experience with ticketmaster. I have always enjoyed using ticketmaster a
          hcoffman@shentel.net
Apr 23 2009 1:01PM I may be able to give higher ratings once I know I have the electronic link to get the tickets. This is my
          v_islas@yahoo.com
Apr 23 2009 12:51PM Really unpleasent when tickects for a specific section are not available there is no specific information
          Alanisluv@msn.com
Apr 23 2009 12:47PM the charges are outrageous if your gonna charge that for everyone just put it in the amount not charg
          ted_harvey@comcast.net
Apr 23 2009 12:45PM Your handling charges and other hidden charges are simply piracy. It cannot cost $10 per ticket to prin
          mstorrence79@gmail.com
Apr 23 2009 12:45PM It is absolutely rediculous that I was charged a 'processing fee' and a 'convenience fee' and all these o
          palmer_hockey_mom@yahoo.com
Apr 23 2009 12:45PM I really believe that there should just be a single fee no matter how many tickets you purchase for the
          a.shyne@verizon.net
Apr 23 2009 12:40PM Convenience charge plus online ordering charge. You guys are like the airlines and phone companies.
          Nicely4ahs05@aol.com
Apr 23 2009 12:25PM its a really good sight
          BLOOMS@MACEQUIPMENT.COM
Apr 23 2009 12:24PM I had a hard time reading all the information required to buy my tickets in the time allowed. Was very
          aplcandi2003@yahoo.com
Apr 23 2009 12:22PM I purchased tickets to the King Tut museum exhibit in Dallas. I only purchased these tickets online bec
          wilmathews@aol.com
Apr 23 2009 12:21PM Your fees are usurious
          JcBaly@aol.com
Apr 23 2009 12:20PM It was convenient.
          evans.parker@gmail.com
Apr 23 2009 12:18PM You have a space for mobile phone and phone. I don't have a house phone. My purchase attempt wa
          bklynus@aol.com
Apr 23 2009 12:17PM I wish that the extra charges i.e. taxes and surcharges were less.
          chamberlainchick_89@hotmail.com
Apr 23 2009 12:13PM I love using ticket master because I can find up coming events and buy the tickets and print them from
          kwarming@amgen.com
Apr 23 2009 12:13PM I think the surcharge for each ticket is too high! I wanted to see a show where tickets were $40 but th
          yvetteledezma@hotmail.com
Apr 23 2009 12:11PM It would be nice to see all available seating and prices and be able to choose from that instead of bein
          tmacclain@aol.com
Apr 23 2009 12:10PM Good way to get tickets.
          mustapha@Khalil.ca
Apr 23 2009 12:03PM I understand the need for the time limit on tix. However I had to reset my password and run out to ge
          kyle.nichols@students.fhu.edu
Apr 23 2009 12:03PM A little expensive especially the added on charges once tickets themselves are purchased.
          akozleski@msn.com
Apr 23 2009 12:00PM I always appreciate the ease of purchasing event tickets from ticketmaster!
          johnnyutah675@aim.com
Apr 23 2009 11:59AM I was missunderstood because I wanted best possible seats not any seating.
          etnamark@yahoo.com
Apr 23 2009 11:57AM excellent website and great prices!
          lyss_8320@hotmail.com
Apr 23 2009 11:56AM I love ticketmaster! It's the only site I use when purchasing tickets for events!
          tubesock72@yahoo.com
Apr 23 2009 11:55AM Your fees and lack of a seat selection option are unsatisfactory. Also I had 3:30 minutes left on the fin
          gloria.fischer@ni.com
Apr 23 2009 11:50AM 27% mark up in fees is ridiculous!
          xxx@target.comridiculous they assess both a convenience charge and an order processing fee. Bake it into one fee
Apr 23 2009            It is
          amason8@cox.net
Apr 23 2009 11:46AM Time given to change/edit credit info inadequate
          skyman870@aol.com
Apr 23 2009 11:46AM Ticketmaster was great !!!
          beardolphin62@msn.com
Apr 23 2009 11:44AM It would be nice to know the age limitation and/or restrictions for an event. I had to go to the event s
          kbass105@yahoo.com
Apr 23 2009 11:40AM The additional charges are almost as much as the show itself.
          itsalongstory@earthlink.net
Apr 23 2009 11:36AM always use ticketmaster. no other will do
          xxx@yahoo.com
Apr 23 2009            ok
          txn_hrt@yahoo.com
Apr 23 2009 11:30AM It would be nice if customers were allowed to pick their own seats as opposed to the site picking for t
          hbharl@randhunlimited.com
Apr 23 2009 11:28AM Disappointed at the $8.00 per ticket convience fee this seems truely excessive.
          ggibbs@worldband.net
Apr 23 2009 11:22AM If I have a chance to get tickets first from the event site I'll make the trip. Adding almost 17% to the tic
          lmcforshay@aol.com
Apr 23 2009 11:19AM The security words are difficult to read and should not be so bizarre looking. Once my typing of words
          khawes1@rochester.rr.com
Apr 23 2009 11:18AM I would like to pick my own seats such as an asile seat
          jme5116@psu.edu
Apr 23 2009 11:15AM i like ticketmaster and find that the overall convenience of all sales are adequate.
          anishimu@ucla.edu
Apr 23 2009 11:14AM All the random charges really add up.
          reshonda9@yahoo.com
Apr 23 2009 11:14AM There are too many surcharges and they are too high.
          momccollum@gmail.com
Apr 23 2009 11:14AM Your fees are ridiculous. I hate Ticketmaster.
          midolo@bigfoot.com
Apr 23 2009 11:13AM Will call box office direct next time. Convenience charge way too high. Done with ticketmaster..........
          jack5060@aol.com
Apr 23 2009 11:13AM Transaction went smoothly
          rustybrisco@hotmail.com
Apr 23 2009 11:09AM did not find the seats in the section i wanted because of the best availably button.
          thesubmarinewinter@comcast.net
Apr 23 2009 11:07AM I buy a lot of tickets through your site and i'm usually happy with my purchases. But it seems unneces
          SNUKI@ISWEST.COM
Apr 23 2009 11:02AM IT TOOK 3 ATTEMPTS BEFORE THEY COULD PROCESS MY ORDER. KEPT GIVING ME ERROR MESSAGE.
          xxx@colorado.edu
Apr 23 2009            Convenience charge is an oxymoron
          gohlse@comcast.net
Apr 23 2009 10:56AM I am really aggravated to pay a convenience charge and an order processing charge it really seems ove
          mjones@vbsd.us
Apr 23 2009 10:56AM Getting the ticket via TicketFast Delivery is confusing.
          catracha_one@yahoo.com
Apr 23 2009 10:52AM I would like the opportuninty to print my tickets my self.
          babybluesweetipi@yahoo.com
Apr 23 2009 10:48AM was hard to tell exactly what tickets i was buying for what section of the arena
          richardson0104@yahoo.com
Apr 23 2009 10:45AM love the website!
          tudd41@gmail.com
Apr 23 2009 10:41AM Great tickets good price good options.
          xxx@yahoo.com not like the fact that I was timed. I needed more time to check out the seating location and with
Apr 23 2009           I did
          martha.huerta@oneandonlypalmilla.com
Apr 23 2009 10:40AM Your site is always a great tool however some times is hard to locate the actual place where seats are
          risnheat14@aol.com
Apr 23 2009 10:40AM Enjoy the site and simplicity. Would like to have more presale options as well as an indicator on the w
          drthurston@yahoo.com
Apr 23 2009 10:38AM 18.75 % handling fees are too high.
          carlos.escuza@us.army.mil
Apr 23 2009 10:37AM Many surcharges.
          cfbrazell@sbcglobal.net
Apr 23 2009 10:34AM Did not see any other shipping option to choose from.
          scottdisney33@yahoo.com
Apr 23 2009 10:32AM I don't think it is fair that premium seats go for higher costs. It should still be first come first served wi
          xxx@hotmail.comvery saticfied
Apr 23 2009           I was
          jrbruns@hotmail.com
Apr 23 2009 10:30AM Why do you charge for tickets that are printed off at home?
          xxx@hotmail.com
Apr 23 2009           Stop fucking people over i hate this company becaue it is a monopoly however i want to support the a
          tflamino@verizon.net
Apr 23 2009 10:26AM I don't like how you have a grip on the concert industry and I can never get a good seat no matter whe
          evaj421@aol.com
Apr 23 2009 10:26AM I did NOT enjoy the timer. I like to read and know what I am buying before I purchase something and
          curtincal@msn.com
Apr 23 2009 10:20AM I would have like the option when I said no I don't want these seats that the next time I logged in it di
          pjkoob@gmail.com
Apr 23 2009 10:17AM service fees are way too high relative to the price of the tickets
          kellysc@whitman.edu
Apr 23 2009 10:17AM the comment above does not make sense!
          earachemelon@hotmail.com
Apr 23 2009 10:14AM convenience charges are frequently too high
          ieechah@yahoo.com
Apr 23 2009 10:14AM I feel that your convenience fees are ridiculous when given the opportunity I always by my concert tic
          xxx@aol.com
Apr 23 2009           Service charges are too much.
          jphillips975@msn.com
Apr 23 2009 10:14AM Why do you charge so many fees?!! I could have bought twice as many tickets for as much as I paid af
          danlane75@yahoo.com
Apr 23 2009 10:13AM This is the first time that I have used Ticketmaster and I found that it was easy to use and provided th
          jhunter13@shaw.ca
Apr 23 2009 10:12AM I would like the choices of seats to be narrowed down- so I can choose the section I would like to sit in
          swifts@rogers.com
Apr 23 2009 10:11AM tickets are released from shopping cart to sson.
          kvtjmt@aol.com
Apr 23 2009 10:10AM There was a processing fee of $3.50 that I was not informed about after the convenience fee of $7.50
          darrentippit@hotmail.com
Apr 23 2009 10:09AM More directions on how to buy tickets when they are first available would be helpful.
          pmrice@almaden.ibm.com
Apr 23 2009 10:06AM Keep up the good work.
          rshpringer@gmail.com
Apr 23 2009 10:04AM fees are too high!!!!!!!!! sometimes they are 1/3 again the price of the ticket i bought
          allisongleason@yahoo.com
Apr 23 2009 10:01AM Really? A $3.75 convenience charge" a $4 "order processing fee" AND $2.50 to print out my fucking t
          melgarcia82@yahoo.com
Apr 23 2009 9:59AM Overall the ability to find the product was good just don't like the fees that are applied. Why charge h
          kinship1a@aol.com
Apr 23 2009 9:55AM I love doing business this way.
          atsang@adobe.com
Apr 23 2009 9:53AM i like the presale opportunity for tickets.
          sratnaparkhi@hotmail.com
Apr 23 2009 9:53AM The timer added creates anxiety and turns the otherwise pleasurable experience (due to the anticipat
          haylof@aol.com
Apr 23 2009 9:52AM Trying to buy on line and print tickets was very confusing. The verify Visa was particulary troblesome.
          cathiencox@comcast.net
Apr 23 2009 9:49AM When selecting tickets it would be great if you could chose a maximum price rather than an specified
          jfarber11@gmail.com
Apr 23 2009 9:48AM I hate all the extra charges it adds about $10.00 or more to every ticket purchase
          tamaragord@yahoo.com
Apr 23 2009 9:44AM I would like to print e-ticket when I am done.
          teaseyabland@yahoo.com
Apr 23 2009 9:41AM I was able to find and purchase tickets with ease. Thanks!
          owend@friscoisd.org
Apr 23 2009 9:40AM The timer stresses me out! I wish you would allow more time to place an order.
          aandefogg@sbcglobal.net
Apr 23 2009 9:34AM The seating chart is not easy to understand even when zoomed. It took me a minute to figure out wh
          angelaking053@yahoo.com
Apr 23 2009 9:33AM it is great. i have used it for two years now to buy tickets
          xxx@vicksburg.com
Apr 23 2009           The problem with using ticket master is the best tickets seem to sell out very fast and you do not have
          bernieselmanson@southernwine.com
Apr 23 2009 9:25AM So many sites make it impossible to manuever. Yours was a true joy.
          s.c.salazar@hotmail.com
Apr 23 2009 9:24AM When buying tickets i wish there was more options when u refresh the pages it always seems to be th
          glushinsky@esri.com
Apr 23 2009 9:21AM The only thing I would recommend is baybe a little more time to complete the transaction. Other tha
          chasnangie@juno.com
Apr 23 2009 9:17AM Not enough time to complete purchase wouldn't take my credit card info several different times...
          simplepotter@aol.com
Apr 23 2009 9:17AM Your convenience charge per ticket is outrages!
          kim.dunisch@cuw.edu
Apr 23 2009 9:11AM I felt presure to be fast to fill out my information or I was going to lose the tickets I found however it's
          mightaswell69@yahoo.com
Apr 23 2009 9:11AM I have odered for this specific artist in the past and entered my email to get notice of future events an
          sadieshears@hotmail.com
Apr 23 2009 9:10AM Always quick and easy
          dpwilson@email.unc.edu
Apr 23 2009 9:08AM i didn't understand the additional $6.00 charge with no explanation.
          rmichaeloff@indexc.com
Apr 23 2009 9:08AM THERE IS VERY LITTLE TIME GIVEN TO FILL IN CUSTOMER INFO TO ACCESS AVAILABLE TICKETS! MORE
          indira83ibm@yahoo.com
Apr 23 2009 9:07AM response time to continue the form was too little
          scrt_63@yahoo.com
Apr 23 2009 9:07AM your fees are thru the roof. if i could buy my tickets another way i would....6- 8 dollars per ticker BS
          justagraham@hotmail.com
Apr 23 2009 9:06AM Think the addtional service/facility/convenience charges are outrageous!!!
          mycmarge@yahoo.com
Apr 23 2009 9:06AM the timer at the bottom was scary and it puts a lot of pressure on older people who may not be so sw
          tfmagoo@mac.com
Apr 23 2009 9:05AM I think that ticketmaster is very wise to have offers like this - good job!
          chris.richards2003@comcast.net
Apr 23 2009 9:05AM $9.90 for a convenience fee per ticket is ridiculous. Maybe a single convenince charge but per ticket i
          sandislc@sbcglobal.net
Apr 23 2009 9:04AM glad you expanded the processing time! it used to cancel too quickly!
          snehpets@verizon.net
Apr 23 2009 9:04AM too many add-on fees!!!
          curtisxmas@aol.com
Apr 23 2009 9:03AM You have to lower your excess service and Conviencence fees before a real backlash kills you off.
          wrg80241@yahoo.com
Apr 23 2009 9:03AM the surcharges and fees are getting out of hand!
          jthompson31@yahoo.com
Apr 23 2009 9:02AM Not able to see all seats available to pick and choose location.
          wkuzyk@stjosephsresidence.mb.ca
Apr 23 2009 8:54AM I ONLY WISH YOU WOULLD GIVE A TIME PURCHASE
          xxx@yahoo.com
Apr 23 2009            Satisfied customer.
          BudliteGIrl16828@aol.com
Apr 23 2009 8:52AM WHat a convenient way to purchase tickets. I love it!
          dlusby@vacation.com
Apr 23 2009 8:50AM It takes me a while fooling around to get to where I want to be in the Ticketmaster site. I wish I could
          sdschnicker@aol.com
Apr 23 2009 8:48AM very easy to use this web site!
          stephanie_bsn@mindspring.com
Apr 23 2009 8:47AM happy you're there.
          ccardenasjara@hotmail.com
Apr 23 2009 8:45AM thank you very good service
          gloria.moyett@popularms.com
Apr 23 2009 8:44AM Is was easier to use ticketmaster online that through the phone. I recommend online always.
          CHCKassel@aol.com
Apr 23 2009 8:43AM All of the surcharges are annoying. Charging me to print off my tickets at home how much can that p
          wittyfarmer@msn.com
Apr 23 2009 8:43AM I did okay I think. I'm not that experienced with this type of purchase. The more I do it the easier it w
          xxx@gmail.com purchase was a gift for my step daughters engagement so it was an exciting surprise.
Apr 23 2009            This
          edward25@comcast.net
Apr 23 2009 8:38AM Being the dummy that I am I didn't have my credit card out and almost ran out of time. You could an
          danwalshs4@yahoo.com
Apr 23 2009 8:38AM It is almost impossible to ask questions to ticketmaster. Most times your information is unclear as far
          jessica.walker@yahoo.com
Apr 23 2009 8:35AM I am registered w/ ticketmaster and have alerts set up to be notified when a performer is coming. I w
          outin901@hotmail.com
Apr 23 2009 8:34AM Set up is NOT very user friendly. Form would not allow me to delete an address that I haven't been at
          doveracker@tcs-expeditions.com
Apr 23 2009 8:31AM It's always been successful. The ticket fees are a bit high in my opinion - but I guess that's the cost of
          madmedic217@yahoo.com
Apr 23 2009 8:22AM Very good experience...Use it all the time
          FTHDKH1959@aol.com
Apr 23 2009 8:22AM I hate Ticketmaster and resent the monopoly they have on selling tickets to major events. If I really w
          onecharles.wilson@yahoo.com
Apr 23 2009 8:22AM I think the extra $3.50 was late being shown. There shouldn't be a charge for me printing out my own
          ddrockhouse@austin.rr.com
Apr 23 2009 8:20AM It's nice to get in on a pre-sale but on the other hand it really sucks not to be allowed in the pre sale.
          Critalrod@yahoo.com
Apr 23 2009 8:17AM I love ticketmaster! Very easy to find your tickets and get what you are looking for!
          henderson3500@bellsouth.net
Apr 23 2009 8:16AM I would like some info onthe venue (i.e. seating capacity). Thanks.
          adina.hirsch@gmail.com
Apr 23 2009 8:13AM I think the processing costs and fees are a little high.
          52jd46@tds.net
Apr 23 2009 8:11AM I would like to see the overhaul handling charges greatly reduced ...hard to attend a venue when you
          wramirez@hotmail.com
Apr 23 2009 8:10AM the convenience charge is out standing. ticketmaster needs something to give back to the costumers
          martinadrutledge@aol.com
Apr 23 2009 8:09AM Website is great - very easy to use and tickets always come quickly which is great. On the flip side I ge
          megan_kneller20@hellokitty.com
Apr 23 2009 8:09AM i have been using ticketmaster for several years and I have never had a bad experience with them. I w
          happy_to_dance@hotmail.com
Apr 23 2009 8:09AM I love the price of the tickets. Surprisingly they were cheaper than any other ticket merchant.
          nephanous@yahoo.com
Apr 23 2009 8:08AM What is the purpose of the convenience charge (20% of the ticket price) and then to be charged delive
          kelam@jadetravel.com
Apr 23 2009 8:07AM Why do you charge $2.50 for me to print my own ticket on my on printer?
          jeff_bayles@bd.com
Apr 23 2009 8:05AM Fees are too high!
          turkeygate@aol.com
Apr 23 2009 8:04AM convience charge is too high and now they have added another fee for order processing - what is the
          chrisgorski@mac.com
Apr 23 2009 8:02AM The ticket fees are ridiculous.
          one.love.4him@hotmail.com
Apr 23 2009 8:01AM Thanks so much for being helpful and reasonably priced. My bestfriend and cousin are getting marrie
          turkemily@gmail.com
Apr 23 2009 7:56AM i don't like all of the extra charges.. they kind of seem absurd.
          graceeo@comcast.net
Apr 23 2009 7:52AM It is a rip off what you charge for handeling fee is almost as much as the tickets
          chefoftheyear@hotmail.com
Apr 23 2009 7:52AM I love Ticketmaster...they had the most affordable concert prices over any other site for all the top art
          krisk@lacksvalley.com
Apr 23 2009 7:52AM I've got a Ticketmaster account and I wad disappointed that I was not alerted about the U2 concert tic
          xxx@mi-connection.com 'rush' element of this site. being timed out the first time because i wasnt ready for tha
Apr 23 2009            i didn't like the
          ndigiacco@hotmail.com
Apr 23 2009 7:50AM I think the surcharge is a bit rediculous. I remember when surcharges were $2 and $4. I want to know
          rolandrun@aol.com
Apr 23 2009 7:50AM two minutes is not a long time to complete the order...also I could not print out my order for some re
          sa_palmer@hotmail.com
Apr 23 2009 7:49AM I happy I got the chance to purchase what I wanted but I dont like the fact that they give me a short ti
          xxx@metrocast.net
Apr 23 2009            no comments
          smrubit@aldine.k12.tx.us
Apr 23 2009 7:41AM Please offer a better view of the scheduled seats in reference to the stage.
          tmp1@ntrs.com
Apr 23 2009 7:38AM The options for savings and codes weren't very clear.
          dilek.ny@hotmail.com
Apr 23 2009 7:35AM this is a very easy way to buy concert tickets. Thanks
          ibdh@comcast.net
Apr 23 2009 7:33AM I'm not as fast as some your time limit to short
          Rizizhere@gmail.com
Apr 23 2009 7:32AM Love how easy ticketmaster is to use! But the service charges kill me! And if I weren't worried about
          mhardy@merichem.com
Apr 23 2009 7:32AM The magnification of the seating area was not working properly.
          ramiles2392@gmail.com
Apr 23 2009 7:24AM There's something EXTREMELY WRONG when the service charges (convenience and order processing
          charles_nicholas_1@hotmail.com
Apr 23 2009 7:23AM Sometimes if I do not like the ticket selection an alternative appears when searching a second time at
          eec1@chrysler.com
Apr 23 2009 7:23AM good job thanks!
          h8.3putts@gmail.com
Apr 23 2009 7:23AM Will Call No shipping. Site works great it takes my money real easy. Make sure you keep it secure.
          gwj230@aol.com
Apr 23 2009 7:20AM Why are there so many fees when you buy from Ticketmaster. I can understand Ticketmaster chargin
          melissachaunt@yahoo.com
Apr 23 2009 7:19AM need more time on ordering th ticket i lost my first set when i was typing the credit card info
          walkerjj@hotmail.com
Apr 23 2009 7:17AM I had difficulty entering presale code in correct box somewhat confusing which box to put in. I had no
          lyrehc85@comcast.net
Apr 23 2009 7:16AM Do not understand what a convenience charge" of $7.25 per ticket is for? Who is this convenient for?
          hartszoo@woh.rr.com
Apr 23 2009 7:16AM First time I have purchased any tickets online. Your site made it very easy and each step was very clea
          juliapatricia05@Hotmail.com
Apr 23 2009 7:15AM The price was just right. I like how easy it is to order.
          janice.garner@bmcjax.com
Apr 23 2009 7:15AM I did not like how you were on a timer..
          tuppy97@yahoo.com
Apr 23 2009 7:12AM This purchase wasn't bad with all the additional charges but at times in the past I felt they were excep
          tootyted@comcast.net
Apr 23 2009 7:10AM i didnt like the count down so much. the event is not until august.
          jlg251974@yahoo.com
Apr 23 2009 7:10AM convenience fee and order process fee...my 49.50 tickets turned into a 130.00 purchase! only because
          jev8@chrysler.com
Apr 23 2009 7:09AM Discount dcx1 not applied.
          carrllaa@aol.com
Apr 23 2009 7:08AM The seating arrangement did not even show where the tickets are that I purchased. I did not like the
          jmshields912@comcast.net
Apr 23 2009 7:07AM Easy site to use..thank you!
          marianovic@comcast.net
Apr 23 2009 7:04AM I live in the mountains and we only have PO Boxes--it's hard to ship to them up here but that's all we c
          michael.cherney@nepotunesociety.com
Apr 23 2009 7:02AM not made considering your bad reputation
          onejacque1@msn.com
Apr 23 2009 6:58AM For years this has been my primary resource for event ticket purchases.
          abuckeye_99@yahoo.com
Apr 23 2009 6:55AM Don't care for the tickemaster fee's added to the price of the tickets a $5.00 ticket cost 12.25 after fee
          kari2cats@aol.com
Apr 23 2009 6:51AM all your convenience fees are too high and not appropriate!
          poofa0520@yahoo.com
Apr 23 2009 6:51AM My only problem with ticketmaster is I have yet to recieve my tickets to nickelback which is today so I
          melimc1029@aol.com
Apr 23 2009 6:50AM I received an e-mail about this event in August. When I went to the site today to purchase tickets it w
          giggles95_99@yahoo.com
Apr 23 2009 6:49AM i dont understand the convenience fee for 10.00 each and the other fee for 5.75. That is ridiculous. I d
          4gs66736@embarqmail.com
Apr 23 2009 6:40AM I really don't know what my household income has anything to do with my satisfaction of my purchas
          wendyglynn@knology.net
Apr 23 2009 6:24AM I was pleased with my purchase!
          filly492002@yahoo.com
Apr 23 2009 6:17AM I purchased tickets on Ticketmaster prices were high enough without all the additional charges but I g
          robertthorntonjr@hotmail.com
Apr 23 2009 6:07AM Why does it cost anything to get a ticket online?
          rushley@davincicots.com
Apr 23 2009 6:04AM process was painfully slow especially the antics required to pay for the order
          gkitchens@snead.edu
Apr 23 2009 6:02AM It was pretty easy.
          gallucci@fairpoint.net
Apr 23 2009 6:00AM Quicksimple purchase. Will purchase tickets from them again.
          little_edi@hotmail.com
Apr 23 2009 5:57AM The time alotted was too little. I felt rushed to complete my order (though I did finish with some time
          H_l_staples@yahooo.com
Apr 23 2009 5:55AM The bad thing about ticket master is you get charged for a convience fee and a processing fee. What is
          ladyissis@gmail.com
Apr 23 2009 5:54AM processing fee per tickiet ($9.95) very high added to the $2.50 print my own ticket fee
          chocklit_thunda@yahoo.com
Apr 23 2009 5:53AM With the timer running it is difficult to change your credit card information.
          redguitarluvr134@Hotmail.com
Apr 23 2009 5:46AM The convience charges are getting ridiculous! 11 dollars for a 35 dollar ticket??? You just made a very
          jec169@bellsouth.net
Apr 23 2009 5:43AM I feel like I bought 3 tickets instead of 2 with all the added fees. Plus the timer on the bottom of the p
          cvuo4031@optonline.net
Apr 23 2009 5:42AM I really appreciate being able to purchase event tickets online. I especially like the ability to see seatin
          raynfen@shaw.ca
Apr 23 2009 5:39AM Never tried Ticketmaster before but found it worked well.
          edmondsvf@yahoo.com
Apr 23 2009 5:29AM the process take too long verify password which you havn't use in a couple of months
          rachela715@yahoo.com
Apr 23 2009 5:26AM The convenience" charges along with other miscellaneous charges are ridiculous especially considerin
          lawsonjkl@gmail.com
Apr 23 2009 5:26AM VERY unhappy about all the add-on charges and having to verify" any credit card I use when it was all
          pfruhwi@aol.com
Apr 23 2009 5:25AM You do not allow enough time to make a decision regarding whether or not you want the tickets that
          dmfogleman@aol.com
Apr 23 2009 5:21AM The password aspect of this transaction was frustrating and difficult!
          devonnassif@link.net
Apr 23 2009 5:17AM It would be nice to be able to choose your seats like the airlines do...show on a map which seats are a
          bylotastuff@aol.com
Apr 23 2009 5:13AM Service fees are atrocious. Captive audience...what choice do we have?
          docxn35mm@gmail.com
Apr 23 2009 5:05AM I was pleased that I was still able to get tickets to this event so easily.
          K_willow11@hotmail.com
Apr 23 2009 5:01AM The time limit on buying tickets makes it hard to decide what we want to do and how we want the tic
          ruffmary4@hotmail.com
Apr 23 2009 4:42AM The timer made me nervous. Too much information to input and then having to worry about beating
          cmkempt@hotmail.com
Apr 23 2009 4:31AM Good service but need to work on costs
          jgitlin@yahoo.com
Apr 23 2009 4:20AM I would like more time to decide about selected ticket.
          MALNMAR@MSN.COM
Apr 23 2009 3:36AM CONVENIENCE CHARGES PER TKT. ARE TOO EXPENSIVE AND THEN A PROCESSING FEE AS WELL!
          azdiablo623@aol.com
Apr 23 2009 2:27AM I think that ordering online should be free convinience charges are way too high or maybe charging pe
          shwoggle20@yahoo.com
Apr 23 2009 2:21AM Quick & Easy....Thanks!!!!!
          smp2404@sbcglobal.net
Apr 23 2009 1:05AM Need to make it easiter to move from one date to another for the same event (eg check for tickets on
          matteodelia@yahoo.com
Apr 23 2009 1:05AM my only problem is that this ticket purchase was to be a gift and i was never given the option of havin
          jrzcvm@comcast.net
Apr 23 2009 12:45AM Sometimes a little more time would be great to finish filling in cc info.
          tcuthbertson@bowiestate.edu
Apr 23 2009 12:30AM I love ticketmasters.
          team_2002@msn.com
Apr 23 2009 12:07AM I do not care for the time limit to purchase tickets. I am a slow typist.
          xxx@aol.comdo not like the code words that I have to type in because I can not read them.
Apr 22 2009           I
          fabolofia@email.com
Apr 22 2009 11:55PM I wasn't aware of the order processing fee" until the end and don't understand why I pay that AND a c
          xxx@txstate.edu it -- sketchy / scary at first (saw 680.00 dollars for 1 ticket and was confused first and almost dri
Apr 22 2009           Liked
          firulai13@gmail.com
Apr 22 2009 11:51PM I have been and still am very pleased with purchases made through ticketmaster.
          type2anderson@yahoo.com
Apr 22 2009 11:50PM Was a little hard to b able to do searchs for music vents with areas and dates.
          Stevenorment@aol.com
Apr 22 2009 11:18PM I feel that the fees are too high. If the starting cost is $65.00 I dont understand why there are so many
          kingpoopie@aol.com
Apr 22 2009 11:17PM Convenience charges were a bit hight.
          JenniferRichards109@yahoo.com
Apr 22 2009 11:16PM I really appreciated that all the ticket shipping options were explained in detail.
          myesil@hughes.net
Apr 22 2009 11:10PM The countdown clock can be extremely annoying - especially when my Internet connection is poor an
          synthia_booth@yahoo.com
Apr 22 2009 10:55PM I THINK THE SURCHARGE MAKES THE TICKET PRICE COAST MORE. IT SHOULD BE A LITTLE LOWER. OTH
          battle.18@osu.edu
Apr 22 2009 10:55PM The hardest part was actually dwnloding and printing the tickets i was afraid of giving info via internet
          ogriva@aol.com
Apr 22 2009 10:36PM Excellent way to purchase tickets!!!
          blancamedinahdz@hotmail.com
Apr 22 2009 10:30PM This is the first time I buy tickets here and I was confused about the type of delivery for Mexico. The t
          qb1973@yahoo.com
Apr 22 2009 10:24PM I am happy to purchase tickets online because I dont like to wait in line at the box office
          bossmach1@verizon.net
Apr 22 2009 10:19PM I would like to see the special fees reduced. If there are any special discounts that are offered I.E. $$/%
          mcgarlandtx@yahoo.com
Apr 22 2009 10:14PM overall good experience.
          taylor11991@verizon.net
Apr 22 2009 9:59PM The timer is neat but stressful because I am not a frequent (as much as I wish I could be) ticket shoppe
          judy_morrow@sbcglobal.net
Apr 22 2009 9:57PM I didn't like being timed. And I'm not sure where i'm sitting. The map of seating was so small. And I d
          pyounghorn@gmail.com
Apr 22 2009 9:56PM As I get older I find it hard to accomplish the task in the given time allotment. I have to try 3-4 times b
          klaczany@rider.edu
Apr 22 2009 9:53PM There was one fee I wasn't aware of.
          RICKIE_PJ@MSN.COM
Apr 22 2009 9:52PM VERY EASY TO USE
          rwelter@pioneerpress.com
Apr 22 2009 9:51PM Slick site but would have liked to have had a human available to speak to.
          nginosar@ca.rr.com
Apr 22 2009 9:42PM Not easy to change dates. Had to go back to the beginning. Please consider adding a Select Another D
          misskeiko@msn.com
Apr 22 2009 9:41PM the convenience fees" are disgustingly too much!"
          edithc71@yahoo.com
Apr 22 2009 9:41PM I really like the way the time to buy is timed out. it really helps keep my credit card confidential...
          kmac89@aol.com
Apr 22 2009 9:39PM it would have been nice to have my tickets mailed for free.
          infinitie@hotmail.com
Apr 22 2009 9:30PM I have no complaints except that the seating chart was a little unclear.
          jaxp69@hotmail.com
Apr 22 2009 9:24PM When trying to find info on the bands playing at the warped tour in Vancouver it was a bit hard throug
          jeller@elltel.net
Apr 22 2009 9:21PM great site
          paulinam.paulina@gmail.com
Apr 22 2009 9:09PM The additional charges besides the ticket prices should be explained in detail like the convencience ch
          erinmarie9@hotmail.com
Apr 22 2009 9:09PM I honestly try to avoid buying tickets through Ticketmaster. The handling charges and fees are huge co
          stevensperkins@gmail.com
Apr 22 2009 9:02PM the code can be very difficult and frustrating if there is a situation where time is very important. I kno
          johannadelatorre@yahoo.com
Apr 22 2009 8:53PM i felt very rushed.
          quitbutloud3@yahoo.com
Apr 22 2009 8:52PM I think that you should be able to pick your seat based upon availability instead of going back and fort
          oluvle1@aol.com
Apr 22 2009 8:51PM I don't understand why my american express didn't work. I had 3982 points
          edyestrada1197@msn.com
Apr 22 2009 8:43PM Hi the only thing the time in making a descision on wheter or not make the purchase is too little and t
          dvslinda@ameritech.net
Apr 22 2009 8:43PM There are fees not shown until you check out. They should be mentioned before purchasing.
          jared.r.phillips@gmail.com
Apr 22 2009 8:39PM Having to type the words in the security check every time I do a new search for tickets is absurd. I had
          shyde@bartonhealth.org
Apr 22 2009 8:39PM better view of events center layout and seating chart would be nice
          diego@exportconsultingservices.com
Apr 22 2009 8:30PM Page charged me for 9 tickets instead of four and there was no way of correctingf the order. Tomorro
          parrothead-141@comcast.net
Apr 22 2009 8:17PM There are too many add-on" fees. The price of tickets is getting ridiculous."
          paprika@ufl.edu
Apr 22 2009 8:12PM The extra charges seem unright. By ordering it online I feel like I am saving you money but I still get ch
          deborahbecnel@aol.com
Apr 22 2009 8:04PM easy to order to tickets and like the option to print ticket at home
          Judson21111@aol.com
Apr 22 2009 8:04PM What other option to purchase tickets on line is there?
          mjw2134@columbia.edu
Apr 22 2009 8:03PM n/a
          islandsun2005@hotmail.com
Apr 22 2009 8:02PM I like the countdown timer handy to as knowing exactly how much time you have.
          wrackers3@hotmail.com
Apr 22 2009 7:59PM A handling charge on EACH ticket is robbery. There should be only ONE charge per ORDER especially w
          sandyclothier4@gmail.com
Apr 22 2009 7:56PM I like being able to get notices about upcoming events. I do wish there was more information on seat
          arkitekturgrl@gmail.com
Apr 22 2009 7:56PM I like the ease of finding what I want on the site but unfortunately all the extra charges and taxes are r
          ritaoglesby@gmail.com
Apr 22 2009 7:56PM I was very unhappy to see a $4.50 processing charge after paying an $8 handling charge.
          bhobbs@wildblue.net
Apr 22 2009 7:55PM Time limits once you commit to purchase are too short and frustrating with the addition of verified by
          hyyellows@aol.com
Apr 22 2009 7:53PM I felt like I was trying to break into the US Mint
          degrassi888914@aol.com
Apr 22 2009 7:52PM the best place to het tickets
          tharris1225@yahoo.com
Apr 22 2009 7:49PM Very easy to use quick no problems!
          melbrown2005@yahoo.com
Apr 22 2009 7:44PM It would be great if several different ticket options were available and you could pick which one you w
          alexstew@csufresno.edu
Apr 22 2009 7:40PM The website is great along with the options. Pricing relative to Ticketmaster's competitors is not.
          madko1952@aol.com
Apr 22 2009 7:39PM SHIPPING QUESTION ON SURVEY NOT APPLICABLE SINCE I WILL BE PICKING UP MY TICKETS>
          tanya_mcdonald@comcast.net
Apr 22 2009 7:38PM It would be nice to be able to see what tickets are available sometimes the best available are not cons
          bneccie1@yahoo.com
Apr 22 2009 7:38PM time limit is stressful for people typing with physical restrictions.
          janem320@gmail.com
Apr 22 2009 7:37PM I use ticketmaster primarily because it has a near monopoly on the event ticket business. I think their
          lenkat53@aol.com
Apr 22 2009 7:36PM i think a charge for ticket insurance is absurd
          texcan1@att.net
Apr 22 2009 7:27PM Good experience
          ddgarber@aol.com
Apr 22 2009 7:27PM Not enough time given
          pooran@rogers.com
Apr 22 2009 7:27PM i bought yanni tickets it was suppose to be a 2 for 1 special! WHAT HAPPENED? i got charged for 2 tick
          mideastinf@aol.com
Apr 22 2009 7:26PM Clock ticking was to fast...
          geow2@comcast.net
Apr 22 2009 7:26PM I'd almost rather buy my tickets at the venue and not have to pay all of the fees and markups that Tick
          opokusheila@yahoo.com
Apr 22 2009 7:26PM different methods of dilivery.
          ingramrobertj@yahoo.com
Apr 22 2009 7:22PM prices were ok but the convenience fee was a bit much per ticket and what is a facility fee anyway??
          llano0032000@yahoo.es
Apr 22 2009 7:17PM Is necessary to use a clock with time in every page ? sometimes i need to ask something about the pu
          anarvaez@jordanford.com
Apr 22 2009 7:17PM ticketmster is the only one i use to purchase tickets because i feel safe
          wespurvis@gmail.com
Apr 22 2009 7:12PM My first attempt to order tickets gave me a timed out" error. When I called to see if my order had pro
          jim@meta5.com
Apr 22 2009 7:10PM not giving personnal info
          strtanew@yahoo.com
Apr 22 2009 7:07PM I found this experience of purchasing tickets online for the circus to be highway robbery!! The additio
          joshandstaceyhoward@alltel.net
Apr 22 2009 7:06PM I wish you could look at available seats instead of the computer randomly assigning seats. Other sites
          kbalasia@yahoo.com
Apr 22 2009 7:06PM Totally ridiculous charges on top of ticket prices. It feels abusive. It's also crazy you'll mail my tickets f
          clinville1@woh.rr.com
Apr 22 2009 7:02PM ticketmaster is becoming more and more like the federal government - Convenience Charge Order Pr
          yukokida02@hotmail.com
Apr 22 2009 6:59PM The cost addition to the ticket price is a bit too high.
          spbailey007@hotmail.com
Apr 22 2009 6:58PM I think its a bit much to charge a processing fee on top of already charging convenience charges for ea
          dbeinetti@frontiernet.net
Apr 22 2009 6:48PM I think the charge for the service was reasonable. Thought it might have been $10 but it was only $2.5
          latoya.loudermilk@yahoo.com
Apr 22 2009 6:47PM I think that if you purchase more than one ticket there should be a discount. People may purchase the
          dianacarolinaandzac@yahoo.com
Apr 22 2009 6:46PM i'm so happy ticketmaster had the best price for the demi lovato tickets of all the hundreds of places i
          nikkim717@yahoo.com
Apr 22 2009 6:45PM Awesome website won't buy tickets anywhere else.
          sekaminski@roadrunner.com
Apr 22 2009 6:43PM The timer on each page was irritating. The MULTIPLE add-on charges(convenience service and deliver
          barbdonnegan@comcast.net
Apr 22 2009 6:37PM I think when the advertised price is $28.00 per ticket but the total for 2 tickets comes to $88 that ther
          albertk@fbschool.org
Apr 22 2009 6:35PM More time is needed to read all material in order to complete each section of the order.
          geedoris@aol.com
Apr 22 2009 6:30PM I did not see an opportunity to change the date in the search for tickets without going back to the full
          thehorners3@cox.net
Apr 22 2009 6:24PM Timer scares me
          scottjreed@yahoo.com
Apr 22 2009 6:23PM Fees are way too expensive - per ticket? - Should be per order
          lling17@sprintpcs.com
Apr 22 2009 6:22PM if an older person was trying to order ticket the pages timeout very quickly.
          maddiesmoma@aol.com
Apr 22 2009 6:22PM I trust ticket master even if I found more desirable seats with another retailer I would still choose buy
          brightmage@comcast.net
Apr 22 2009 6:22PM Having a timer on tickets that are not limited is an anoyance. Convenience fee always leaves a bad ta
          mmadia@msn.com
Apr 22 2009 6:17PM This was a great experience quick and easy
          hunt1313@hotmail.com
Apr 22 2009 6:14PM Added fees come to helf the price of the tickets...that's a bit high
          kimleonard1968@gmail.com
Apr 22 2009 6:14PM I don't appreciate all the add on fees.
          writetovictoria@aol.com
Apr 22 2009 6:07PM Tickemaster has a virtual monopoly on ticket sales unless one is buying tickets for a local event and th
          19smoreau89@gmail.com
Apr 22 2009 6:03PM i really enjoyed the ease of using a discount code on the site.
          grumpygrl23@yahoo.com
Apr 22 2009 6:02PM The only difficulty I had was trying to update my address information. The page kept saying There wa
          lslksr12@verizon.net
Apr 22 2009 6:00PM My ticket master experience was not bad in itself but I was just wondering how ticket availability is di
          laura@dynamicautoimages.com
Apr 22 2009 5:56PM Looking forward to taking my Lovely Wife to see Melissa Etheridge Thank you very much Chris
          Gldnbuddha@aol.com
Apr 22 2009 5:56PM Purchased tickets for an out-of-state event. Didn't realize I couldn't pick up tickets at a local retail out
          cjcomm@cjcomm.com
Apr 22 2009 5:55PM I would like to print tickets now.
          jah111@comcast.net
Apr 22 2009 5:48PM get all my concert tickets here!
          allisonmann1@gmail.com
Apr 22 2009 5:48PM Site was very easy to navigate and I appreciated having the theatre map right there when selecting th
          hannon_home@yahoo.com
Apr 22 2009 5:47PM the difficulty is that if you take too long to sign in(ie forgotten p/w) the entire order has to be submitt
          xxx@hotmail.com
Apr 22 2009           You need to improve the pages. I chose a ticket then I decided to change dates and had to start all ove
          sheilapari@gmail.com
Apr 22 2009 5:42PM The timer is a little too restrictive. Another 30-45 seconds would be helpful
          irosent251@yahoo.com
Apr 22 2009 5:41PM I find that having to type in a security word is very annoying since many times the words are illegible.
          hstovall@cox.net
Apr 22 2009 5:33PM Very quic and easy
          suehodgeman@ymail.com
Apr 22 2009 5:30PM Very convient. To much for administration and building fee.
          jdroon50@aol.com
Apr 22 2009 5:25PM $10.00+ per ticket is high
          dawnhaynes@verizon.net
Apr 22 2009 5:24PM I am a bit upset that such a short amount of time is allowed to accept the tickets...
          vanessa.graves@hcahealthcare.com
Apr 22 2009 5:18PM Outstanding service and everything workde really well!!!!!!
          stanmalos@earthlink.net
Apr 22 2009 5:14PM Convenience" charges are excessive"
          stitch0626@rocketmail.com
Apr 22 2009 5:12PM ticketmaster was easy to use. the convienence charges almost cost as much as another ticket but i un
          timdgsr@gmail.com
Apr 22 2009 5:11PM I was forced to pay a $2.50 ticket handling option when no others were presented. No mail option no
          sashalingo@live.com
Apr 22 2009 5:03PM very easy to buy tickets and got great seats.
          plong@wakemed.org
Apr 22 2009 5:03PM do not like the fuzzy code thing that you have to type in. It is difficult to read frustrates me. Not your f
          cherrieadams@rocketmail.com
Apr 22 2009 4:57PM athe only thing I would change about the purchase is the time limit. When it is your first time ordering
          gumby653@yahoo.com
Apr 22 2009 4:56PM Not able to change options after entering the credit card info.
          jerry_l_98@yahoo.com
Apr 22 2009 4:54PM I hate ticketmaster because you have a monopoly on ticket sales and use unfair business practices to
          crazyjakey4life@yahoo.com
Apr 22 2009 4:52PM i didnt like the counter counting down the time you have for the tickets
          Whendogsfly@AOL.com
Apr 22 2009 4:51PM Ticketmaster is the best place to buy tickets to music events! It's the only name that comes to mind w
          RWeeks2725@aol.com
Apr 22 2009 4:50PM The time you give to purchase the tickets after displaying what is being offered is not long enough.
          Blunitebil@aol.com
Apr 22 2009 4:50PM Took me just a couple seconds to make my palns was great.
          wildflower818@yahoo.com
Apr 22 2009 4:49PM I wish I could see all possible seats available.
          matsje@earthlink.net
Apr 22 2009 4:42PM great!
          wackerman214@att.net
Apr 22 2009 4:38PM All the extra charges really stink. I can't believe I have to pay 1.75 to print on my printer.
          heatleyscott@yahoo.com
Apr 22 2009 4:33PM It Makes me upset that I only get one choice of ticktets when I go into the site. I'm looking for a end o
          bmvoco@kingwoodcable.com
Apr 22 2009 4:31PM Ticketmaster online is really the easiest and most convenient way to purchase event tickets. My only
          tltalaski@msn.com
Apr 22 2009 4:31PM easy to navigate and event seating diagram was right there. Some sites seating diagrams aren't very c
          lrksurf@peoplepc.com
Apr 22 2009 4:29PM I would like to see a seat availablilty for each price group without having to keep going back and searc
          hardynatalie@yahoo.com
Apr 22 2009 4:29PM Couldn't find a place to enter promotional and special offer field so that I could enter code eclub"."
          ciscoart71@gmail.com
Apr 22 2009 4:29PM I really appreciate this option by buying tickets online cause I have the option of purchase at work.
          tonymartin.arc@gmail.com
Apr 22 2009 4:29PM Would be great to see exactly where are the seats to the tickets I am buying.
          xxx@sbcglobal.net just put the convience charge" in the price of the ticket to begin with?"
Apr 22 2009           why not
          crewboarder@hotmail.com
Apr 22 2009 4:18PM I think that the processing charges and other fees are a little steep per ticket maybe you should do it b
          eislerelpaso@aol.com
Apr 22 2009 4:17PM Time pressure while filling out form much too high.
          mwren2@tigers.lsu.edu
Apr 22 2009 4:14PM Its easy to find concerts and buy tickets but all the extra charges tacked on to the initial price are terri
          bmcgwire@gmail.com
Apr 22 2009 4:09PM The time limit thing was obnoxious and there are toooooo many fees on the price of one ticket. Just
          jon.hawthorne1@gmail.com
Apr 22 2009 4:09PM It was a fast process I have worked with ticketmaster before and everything moves smooth.
          meetrickl@yahoo.com
Apr 22 2009 4:06PM The verification of the credit card was a little bit of an unexpected hassle but I know that Ticketmaste
          mandgwilliams01@bellsouth.net
Apr 22 2009 4:04PM Great experiences so far!!
          rlockyer@sasktel.net
Apr 22 2009 3:59PM Buying Fleetwood Mac tickets for Saskatoon with American Express front of the line privilege was ver
          hdhoo73@yahoo.com
Apr 22 2009 3:59PM Covenience fee then the four dollar fee to top it off....come on
          randrew1@yahoo.com
Apr 22 2009 3:58PM The fees that Ticketmaster charges seem unfairly high. There are facility fees (which Ticketmaster ma
          janwolverton@comcast.net
Apr 22 2009 3:44PM The whole procedure was very nerve-wracking because of the time given to make a purchase. The lit
          blk1124@comcast.net
Apr 22 2009 3:38PM Not happy with all the extra charges;convenience fees etc.
          prtope@aol.com
Apr 22 2009 3:37PM thanks
          WILLIAMETOB@AOL.COM
Apr 22 2009 3:36PM The only sugestion that I haveis to get the Website updated to a faster versionbecause is extremely sl
          karenz@winning.com
Apr 22 2009 3:35PM The site robbed me of my place in line b/c I supposedly took too long to buy the tickets; but I had to s
          carrwirks@msn.com
Apr 22 2009 3:26PM The timing on the clock is in the corner is not friendly by any means. Give people a little more time.
          scooterfnp@aol.com
Apr 22 2009 3:19PM 20 bucks more for two online tickets was disappointing
          white.jarvis@yahoo.com
Apr 22 2009 3:17PM Well I love Beyonce' and you guys made my day by me being able to buy these tickets.... Thanks a lot
          gocode03@sbcglobal.net
Apr 22 2009 3:17PM Telling me I'm in row AA" means nothing when the online seating chart doesn't list the rows...only the
          xxx@yahoo.com give enough time to fill out information.
Apr 22 2009           don't
          sabarasmithrnocn@aol.com
Apr 22 2009 3:08PM I found the process relatively easy. However I was doing it at work and ran out of time three times
          thetodds@mts.net
Apr 22 2009 3:05PM so far ticketmaster is starting to realize they can't alienate concert customers even if they are the only
          likeitdd@aol.com
Apr 22 2009 3:01PM Love ticketmaster my son-in-law is playing at the show I am going too see I usually go for free but rea
          hunnybunny23@rogers.com
Apr 22 2009 3:00PM wish Canadian customers could use email option to get their tickets
          halex541@hotmail.com
Apr 22 2009 2:56PM The handeling fee of 12.00 for each ticket is outragous but forced to pay because we live out of town
          drummerguy_8@hotmail.com
Apr 22 2009 2:56PM The only complaint i have with Ticketmaster is all the misc. charges and fee's on top of the face value
          elbinoduck@hotmail.com
Apr 22 2009 2:56PM It took me four tries over the period of about five hours to purchase the tickets. I think this was due t
          jebvl@yahoo.com
Apr 22 2009 2:55PM I was not quite sure where the seats were. They said club level but it would help if the seating diagram
          dawn.syverson@metrostate.edu
Apr 22 2009 2:52PM the 'convenience fee' is awfully high and doesn't feel very convenient.
          duane.tomlinson@yahoo.com
Apr 22 2009 2:45PM Great Site however I would like more time to input my information. For example I agreed to purchase
          dale@hamanonline.com
Apr 22 2009 2:33PM The only thing I didn't like about this was the fact that I am not dealing with a real person but there ar
          Catsnbooks1@aol.com
Apr 22 2009 2:30PM It was difficult to make out the some of letters I was to type. They appeared to run into each other.
          swooj@yahoo.com
Apr 22 2009 2:30PM $7 per ticket is rather pricing considering people are able to print tickets from home. Also the $2.50 c
          kat829@comcast.net
Apr 22 2009 2:28PM Last time when I printed my e-tickets it seemed to be cumbersome that I couldn't just complete the c
          laurel_elizabeth@ymail.com
Apr 22 2009 2:27PM The shipping charges are a bit much but other then that great site.
          oconnellsheryl@yahoo.com
Apr 22 2009 2:17PM Time limits to complete processing requirements too short. Very hurried.
          clee3t@yahoo.com
Apr 22 2009 2:16PM a convenience charge and a processing fee...ridiculous
          meganrm@gmail.com
Apr 22 2009 2:15PM Your fees are too high.
          beowulf64@comcast.net
Apr 22 2009 2:14PM The format I used today was not the one available last time I tried to order tix through Ticketmaster a
          xxx@hotmail.com issue with ticketmaster is that you don't have an option to see what's avaiable without jumpi
Apr 22 2009            the real
          xxx@comcast.net
Apr 22 2009            It is difficult if one is vision impaired to work within the time limit-also it would be nice to know what
          srr_dreaming@yahoo.com
Apr 22 2009 2:02PM Why is my purchase timed? It was really disconcerting to have to beat the clock to get all of my inform
          una.cote@ucthesource.com
Apr 22 2009 2:00PM I didn't have a problem with this booking. However I own a meetings/travel related company that pu
          almost-hungarian@hotmail.com
Apr 22 2009 1:59PM this is a very easy to use site quick and rapid response.
          womanrebel@yahoo.com
Apr 22 2009 1:57PM Your handling charch should not be so high also the other charges added in. Tickets should be what th
          notgiving ticketmaster put short
Apr 22 2009 1:54PM it out@forgetyou.com time limits on the use of its ticket ordering pages. The times do not allow a slow
          luisfdocano@yahoo.com
Apr 22 2009 1:53PM Why is the ticket printing charge so high?
          jerm21_@hotmail.com
Apr 22 2009 1:53PM I have never had any problems using this web site! Everything always goes perfect!
          mickiewahl@hotmail.com
Apr 22 2009 1:51PM the service fees & convence fees are too high
          chrgrdave@yahoo.com
Apr 22 2009 1:49PM Its funny I have done most of my purchases for a family in arizona. I don't get a chance to go with the
          lporten@chartwellindy.com
Apr 22 2009 1:48PM Why charge to print them myself? I also would like to be able to have multiple seats to choose from.
          p51drvrcuda@yahoo.com
Apr 22 2009 1:36PM Though the service was good I am concerned that those persons that are older or not as proficient wi
          djones@caddosheriff.org
Apr 22 2009 1:35PM The surcharges are too high. The website is not easy to navigate. There are not many options on wher
          jozwiak5@verizon.net
Apr 22 2009 1:33PM Used customer service with problem in sign in. Very helpful!
          kimberliiann@aol.com
Apr 22 2009 1:33PM Processing charges i find to be a bit much id rather just go to a different retail location and purchase s
          gcs@gordonstrauss.com
Apr 22 2009 1:28PM I do not have a record of my Ticketmaster password handy when I try to buy tickets. Therefore I mus
          pattyjohnston@gmail.com
Apr 22 2009 1:27PM There should be an option where you can piont and click on available seats. I have seen many other o
          halie_sundermann@hotmail.com
Apr 22 2009 1:24PM keep up the good work :)
          salmirv@hotmail.com
Apr 22 2009 1:22PM The seating chart should be more specific
          ajbeach6407@yahoo.com
Apr 22 2009 1:22PM When I purchase tickets even at the venue I have no choice but to pay TicketMaster. I don't see the fa
          astasanders@gmail.com
Apr 22 2009 1:21PM When client is printing their own tickets it should not be any delivery charges.
          rocklein9@yahoo.com
Apr 22 2009 1:15PM ticketmaster fees are ridiculous. also it would seem" less painful if all the different names for the mad
          anthcrand@gmail.com
Apr 22 2009 1:11PM although i like ticketmaster i feel their service charges are a little high.
          prf8@cornell.edu
Apr 22 2009 1:10PM Stop charging so many fees just bundle it all in.
          mravelo@tw-llp.com
Apr 22 2009 1:09PM Ticketmaster rocks.
          mjbouley@comcast.net
Apr 22 2009 1:09PM service charge for parking added to the additional services charges wasn't appreciated. Also when I d
          lindah120@verizon.net
Apr 22 2009 1:05PM I think the convenience charge per ticket is too high especially in light of such advanced technology. A
          phenline@roadrunner.com
Apr 22 2009 1:04PM This is absurd to pay 15% over the price of the sports tickets just so Ticketmaster makes more money
          mlmazor@hotmail.com
Apr 22 2009 12:58PM Process took too long.
          joeger7@hotmail.com
Apr 22 2009 12:56PM is wonderfull thanks
          sesyes@aol.com
Apr 22 2009 12:56PM Unless one is very familiar with your site and is very proficient in typing the time you provide to comp
          haskins46563@yahoo.com
Apr 22 2009 12:53PM when comparing dates prices of seats etc it is difficult to compare/contrast options without losing the
          hooverlssm@hotmail.com
Apr 22 2009 12:50PM I like that I can print my tickets at home right away. The only thing I don't think is good is that you hav
          wardtracy71@yahoo.com
Apr 22 2009 12:50PM Why charge for an item that I can print?
          linda_krmr@yahoo.com
Apr 22 2009 12:49PM not enough time
          tony@teamlee.net
Apr 22 2009 12:42PM There are way too many fees. A per ticket Convenience Fee" An "Order Fee" and a "Shipping Fee". W
          cindur@aol.com
Apr 22 2009 12:41PM I love ticketmaster and have gotten lots of different kinds of tickets from them. My only complaint is t
          maanas.varun@gmail.com
Apr 22 2009 12:35PM I always find the best seats on ticketmaster :)
          chris@swsystems.com
Apr 22 2009 12:34PM I did not like the count down on the side. Also I would like to see an overview of all the seat Avaliable.
          shirley.coltrane@gmail.com
Apr 22 2009 12:32PM I would like to be able to check on a specific area to purchase tickets in instead of upper level""
          TONYONBWAY@AOL.COM
Apr 22 2009 12:32PM I FIND THE SHIPPING AND PROCESSING FEES EXTREMELY HIGH. ALSO THE FLEXIBILITY OF PICKING YO
          brad.wolfram@live.com
Apr 22 2009 12:30PM Service fees and shipping rate profits are excessive
          lynnrhenry@verizon.net
Apr 22 2009 12:27PM I would like to see a better seating chart on the web site identifying exactly where the seats offered a
          jtnjvl@aol.com
Apr 22 2009 12:22PM It didn't give me enough time and expired my time and tickets. Did't get me the same tickets and thes
          lucyleite57@hotmail.com
Apr 22 2009 12:22PM i didn't know what convenience charge mean i tried to find out but there was nothing explaining it
          tigerlily62@gmail.com
Apr 22 2009 12:19PM there are a lot of screens you have to go through to make a purchase. Why so many???
          tim_lally@irco.com
Apr 22 2009 12:19PM Convenience charge is a fucking rip off.
          cameron.trant@gmail.com
Apr 22 2009 12:16PM The convenience fees are outrageous.
          hummeltime03@yahoo.com
Apr 22 2009 12:11PM I do not like being timed to make a decision. This put on additional pressure and I will not choose tick
          jivany@hotmail.com
Apr 22 2009 12:10PM I would have liked a printing option or swipe at the door option as livenation had at elton john
          krangel@alliant.edu
Apr 22 2009 12:03PM The entry for verification was a little hard I had to type different words in a few times.
          wfmacias@hotmail.com
Apr 22 2009 12:00PM I always use ticketmaster to purchase my event tickets unless it is not an option. It has consistently be
          lopet_ferrell@msn.com
Apr 22 2009 11:52AM I don't like the timer so much...it doesn't allow time to think about the purchase of tickets.
          dez_7887@yahoo.com
Apr 22 2009 11:49AM One thing I find would be very greatly appeciated is if when other sections are available to purchase t
          brookssutton4@hotmail.com
Apr 22 2009 11:45AM Easy Great..use it whenever I can
          KenSteinbeck@GMail.com
Apr 22 2009 11:44AM I was frustrated with the ticking clock image while I was completing the transaction.
          mjherwick@msn.com
Apr 22 2009 11:44AM I have no choice but to buy event tickets from Ticketmaster. I think your fees are unreasonable and e
          tracilee33@sbcglobal.net
Apr 22 2009 11:44AM I love to buy tickets to the theater thru ticket master
          steve@lutzandco.com
Apr 22 2009 11:38AM Nice and easy. Especially since I am in the system
          tomlinson2008@yahoo.com
Apr 22 2009 11:30AM I am in the Navy and I have never been to a pro basketball game. I recently went through a divorce so
          JohnB219@aol.com
Apr 22 2009 11:27AM I think that your site SUCKS !!! For someone like myself who doesn't use it that much and forgets pas
          xxx@aol.com
Apr 22 2009            ticketmaster ws very easy to use
          jb5579@comcast.net
Apr 22 2009 11:26AM The amount of theconvenience charge" is rediculous. I find it to be offensive to charge someone that
          babyarrie@yahoo.com
Apr 22 2009 11:24AM I only wish I can pick a where I want to sit at for concerts.
          lauren@ltdequestrian.com
Apr 22 2009 11:23AM Why is there a convenience charge AND an order processing fee?? Our $79 tix quickly went to $100 e
          jwrazzan@comcast.net
Apr 22 2009 11:20AM I LOVE being able to use my American Express points on your website!
          xxx@aol.com
Apr 22 2009            What other choices does a person have to get concert tickets? Ticketmaster essentially holds a mono
          pittandpsu2@aol.com
Apr 22 2009 11:13AM Was painful to set up an account and then password would not work why can't I just buy my ticket.....
          lisabrynn@yahoo.com
Apr 22 2009 11:13AM The service charge is just so much.
          sprecherl@aol.com
Apr 22 2009 11:07AM Your website is stubborn. I had to submit the same information twice before it accepted it.
          kirk@kirkchittick.com
Apr 22 2009 11:07AM I would like to have more than one seat location option available without having to go back and check
          san111820@yahoo.com
Apr 22 2009 11:05AM nine dollars for a convenience charge"? that's a bit ridiculous as it's almost half the price of the ticket.
          leggaca@cps.k12.va.us
Apr 22 2009 11:05AM It would be nice to see all available seating so you can pick which you prefer.
          jen.marie.hans@gmail.com
Apr 22 2009 11:03AM There was a last minute order processing charge that was tacked on at the very end. That was a surpr
          salvio.rudy@yahoo.com
Apr 22 2009 10:56AM I found it very helpful I would recomend it
          ontheairerynn@yahoo.com
Apr 22 2009 10:55AM Love how easy it is to use
          arnolkl@auburn.edu
Apr 22 2009 10:53AM It is always easy to find what I am looking for on this site. I have never had any problems and will cont
          suzi.carlson@marriott.com
Apr 22 2009 10:50AM the system kept timing me out and I had to start over
          LReeder621@comcast.net
Apr 22 2009 10:49AM Additional charges (convenience processing/handling) are way out of line; especially for tickets that a
          ABNSRT@AOL.COM
Apr 22 2009 10:48AM TIME LIMIT SHOULD BE (5) MINUTES PER PAGE. AND WHEN BUYING TICKETS THE IMAGE OF THE STAD
          xxx@cbmove.comand easy....
Apr 22 2009            Quick
          tino@schubi.net
Apr 22 2009 10:44AM Ajax and Web 2.0 applications are not the best one. History is mostly missing.
          qperry@yahoo.com
Apr 22 2009 10:43AM Get rid of timeer
          dondesta2007@msn.com
Apr 22 2009 10:42AM Why are there so many handling fees and why are they all broken out like thatmaybe if businesses bu
          lon7mwe@yahoo.com
Apr 22 2009 10:39AM I think the site is great
          jsfraser@socal.rr.com
Apr 22 2009 10:30AM Too many extra charges!!!
          thefontaine4@yahoo.com
Apr 22 2009 10:29AM The service charges are insane! For a ticket that was supposed to be $18 your convenience" charges
          arsnow2@gmail.com
Apr 22 2009 10:27AM There seems to be a double charge for service.
          adamjbabin@yahoo.com
Apr 22 2009 10:25AM It is difficult to search for the event needed.
          xxx@aol.com extra charges are too much for processing.
Apr 22 2009            The
          magictragic51@yahoo.com
Apr 22 2009 10:24AM Typical ticketmaster purchase
          carlhicksjr@msn.com
Apr 22 2009 10:23AM Site really did a poor job of depicting where the seats really are. I would challenge anyone to show me
          twalker97@gmail.com
Apr 22 2009 10:23AM Ticketmaster has made significant progress since I used it years ago. This was a good experience.
          darpin@spurwinkri.org
Apr 22 2009 10:22AM would love to see fewer fees
          healthharp@aol.com
Apr 22 2009 10:21AM great service!
          rocky_rhode91@yahoo.com
Apr 22 2009 10:16AM I always use ticketmaster to find tickets for all the concerts and events I want to go to. It's so easy to f
          mdea1023@aol.com
Apr 22 2009 10:15AM I thought overall the it was a more difficult site to use then others I have tried. For one example if I w
          swendt3422@aol.com
Apr 22 2009 10:12AM 1 I felt alot of pressure to complete the screen in the time alloted.
          mgprewitt@hotmail.com
Apr 22 2009 10:11AM Printing tickets on your computer should be free of charge - Ticketmaster pays no postage ink handlin
          l0hall@hotmail.com
Apr 22 2009 10:10AM I doubt it costs you money to allow PDF collection of tickets (no printing on your part or human handl
          mmr@texas.net
Apr 22 2009 10:10AM I have it confusing to find exactly what I was looking for. Too many options and not well organized.
          garypar@regent.edu
Apr 22 2009 10:09AM It was not clear that you were going to charge 4.75 for printing the ticket off and then another 4.75 fo
          flamingobee@hotmail.com
Apr 22 2009 10:09AM I bought the tickets from ticketmaster simply because there was no other option. It was an ok experi
          apfc1@aol.com
Apr 22 2009 10:07AM Very convenient
          ramon_rcgc@hotmail.com
Apr 22 2009 10:07AM The overall layout of the web page is clear and easy to navigate in. The only downside i see to using T
          wrhusc@cox.net
Apr 22 2009 10:06AM The service charges were fair for this purchase.
          hynning@msn.com
Apr 22 2009 10:06AM Thanks!
          vanstra7@gmail.com
Apr 22 2009 10:03AM I dont really care for all the extra charges that go into the ticket buying. It makes it easier to get ticket
          shplwo@msn.com
Apr 22 2009 10:00AM Because of the timeing out feature thanks to an apparent error? on your part I did not get the tickets
          Gailsparkles@aol.com
Apr 22 2009 9:52AM It was a easy pleasant experience.
          sjones@sasktel.net
Apr 22 2009 9:51AM I was pleased with this purchase experience but not with my attempt to buy ACDC tickets for Regina S
          clarence.longworth@navy.mil
Apr 22 2009 9:51AM I'm very pleased with Ticketmaster- they have NEVER done me wrong.
          corymartin@fs.fed.us
Apr 22 2009 9:51AM On the blocks above you need to put a 'prefer not to answer' button. Some of this info is really none
          brigitte.charles@us.army.mil
Apr 22 2009 9:44AM My response would be to the timer. For customers logging in to Ticker Master for the first time allow
          suzanne_checketts@Msn.com
Apr 22 2009 9:42AM Smooth transaction -- wish shipping was less but that's my only reservation.
          darden.matthews@wachovia.com
Apr 22 2009 9:41AM The fees are over 20% of the ticket price which seems completely unreasonable.
          ebabe20@hotmail.com
Apr 22 2009 9:37AM Convenience fee very expensive.
          soni13579@hotmail.com
Apr 22 2009 9:37AM It was very worth it. I love the fact that they give you an estimate time to finish each page before you
          psgarmon@aol.com
Apr 22 2009 9:35AM I like Ticketmaster and use it all the time. I do wish however something more could be done to elimin
          xxx@aol.comdidnt like the time limit.
Apr 22 2009            i
          angelaq1@yahoo.ca
Apr 22 2009 9:29AM Great way to save on time for last minute arrangements. Easy efficient and trustworthy.
          kgosnelll@pacificmgt.net
Apr 22 2009 9:27AM I called the ticket master phone number because I prefer to do things over the phone and talk to a pe
          pvandcn@aol.com
Apr 22 2009 9:27AM My dealings with Ticketmaster were and have always been of the highest quality and professionalism
          michelle.denae@gmail.com
Apr 22 2009 9:27AM I thought the process was very user-friendly and fast.
          c21herb@yahoo.com
Apr 22 2009 9:26AM Dont like the limited time to make your decision or find you credit card infor etc.
          jcreech@metlife.com
Apr 22 2009 9:22AM handling charges seemed a bit high
          danielvieyra@hotmail.com
Apr 22 2009 9:14AM highly satisfied
          jojilek@gmail.com
Apr 22 2009 9:14AM this is for a b-day gift from my husband and your process made it very easy
          dawn.mcgaha@gmail.com
Apr 22 2009 9:10AM the convenienvce charge is ridiculous!
          mjingram10@comcast.net
Apr 22 2009 9:08AM I wish the concert tickets weren't so expensive and I think it should be free to email electronic tickets
          creampuff48@verizon.net
Apr 22 2009 9:06AM Good choices great discount prices and great entertainment for children
          jordie_willie@msn.com
Apr 22 2009 9:06AM Ticketmaster is my favorite website to get tickets from. It always is easy to navigate around and find w
          janet.wolff@sendit.nodak.edu
Apr 22 2009 9:00AM I was not able to print my tickets out and now am having a hard time finding my tickmaster order.
          michaelcagle16@yahoo.com
Apr 22 2009 8:57AM overall i love ticketmaster the site is very easy to use and they explain everything very well.
          bobi.palacio@ymail.com
Apr 22 2009 8:57AM My experience was great. I'm 27 years old and this will be my first concert ever!
          jeoffs33@gmail.com
Apr 22 2009 8:46AM It did not mention the Order Processing Fee" (this is on top of the other 3 add-on charges that you did
          jo_hunt@goodyear.com
Apr 22 2009 8:42AM Very good ticket purchasing system
          cksbrown@aol.com
Apr 22 2009 8:41AM The event tickets are priced within reason but there are additional fees that may make a potential cus
          kohl@cafes.net
Apr 22 2009 8:39AM I find Ticketmaster often holds large blocks of better seats in the category you request which then sho
          dfortier@mts.net
Apr 22 2009 8:36AM Not quite enough time allowed for purchase otherwise everything is fine
          martinalanna@Hotmail.com
Apr 22 2009 8:27AM I HATE tickemasters convenient" charges. The rediculous extra charges that are tacked on are usually
          chris_crane@hotmail.com
Apr 22 2009 8:23AM transaction was easy!
          chris.rigney@gmail.com
Apr 22 2009 8:21AM The per ticket surcharges are just stupid. Component pricing works for shipping methods but don't te
          sophiaza86@yahoo.com
Apr 22 2009 8:20AM I like ticketmaster but the fee's are getting high.
          blackrogue20@aol.com
Apr 22 2009 8:19AM i enjoyed my first purchase very much. thank you for having such low prices
          okamu001jp@yahoo.co.jp
Apr 22 2009 8:19AM On the ticket selection view I want to choose seats what I want to get. We need more selective option
          dhaltemail@gmail.com
Apr 22 2009 8:14AM your 'convenience charge' of $7.50 per ticket is excessive. A $3.50 total order charge = fine. $7.50 PE
          tdk3@comcast.net
Apr 22 2009 8:13AM Ticket master does not give enough information on secondary acts of a show
          aliciammcalister@yahoo.com
Apr 22 2009 8:13AM I love ticketmaster
          hurtj@ccschools.net
Apr 22 2009 8:11AM I would rather see a seating chart and pick my tickets than have to keep releasing and resubmitting.
          2dsmith2@mts.net
Apr 22 2009 8:11AM Found my experience with ticketmaster.ca great. I use to have some problems with the anti spam cod
          qwinellia@aol.com
Apr 22 2009 8:10AM all of the extra fees are a little bit much
          kvbluesdog@hotmail.com
Apr 22 2009 8:07AM Your fees are WAY too high. I try to buy tickest in person or on line directly from the venue as much a
          boomercons@q.com
Apr 22 2009 8:04AM I ordered tickets for my teenaged children to the Mayhem Festival through citi rewards and got the V
          john.benson@kapstonepaper.com
Apr 22 2009 8:03AM Stadium seating chart was a bit hard to read
          lburgess8@hotmail.com
Apr 22 2009 8:02AM I don't understand why there are processing fees costing up to almost half the price of the actual ticke
          erickirtcheff@yahoo.com
Apr 22 2009 7:59AM Well I think concert ticket prices have gotten a little outrageous and hard to get. You need to do a bet
          annecason@windstream.net
Apr 22 2009 7:58AM Good site; easy to use with excellent information
          formor2go@aol.com
Apr 22 2009 7:54AM You're surcharge is way to high I feel like I'm being scalped
          michel.mueller@ey.com
Apr 22 2009 7:50AM Why do I have to submit 5 different orders (and get charged every time) for 5 different days at the sam
          cyc429@optonline.net
Apr 22 2009 7:49AM it was unclear that that I was responding to ticketmaster or the website that I bought the tickets throu
          majestymv@msn.com
Apr 22 2009 7:48AM I like the fact that it only takes a couple minutes to complete my order.
          bhavuuu@yahoo.com
Apr 22 2009 7:46AM Charges are too high
          larsdrms@aol.com
Apr 22 2009 7:43AM I really appreciate the opportunity to purchase tickets to an event prior to sale date with an amex car
          sajppt@yahoo.com
Apr 22 2009 7:43AM I hate the convenience fees on ticket purchases. I got the Family 4 pack deal that was supposed to be
          brad@thesandtrapgolf.net
Apr 22 2009 7:36AM You claiming $10 in fees is outragious.
          tmoriart@sprintmail.com
Apr 22 2009 7:35AM Great system except that all the added charges were annoying. Consolidate or eliminate.
          dougenman@yahoo.com
Apr 22 2009 7:32AM I do not like the pushy feel of the process and I do not like the fact that Ticketmaster is the only suppl
          bclark@regenstrief.org
Apr 22 2009 7:32AM I originally tried getting tickets via the phone at Ticketmaster Express but found it to be confusing and
          mroman@unitedcorporate.com
Apr 22 2009 7:32AM What I don't like is finding myself looking for other sites like stubhub and gotickets to get baseball tick
          jurnun9@aol.com
Apr 22 2009 7:27AM the service was as I espected
          bbelb28@hotmail.com
Apr 22 2009 7:24AM It has improved tremendously since the last time I purchased tikcets. Well done.
          lspangenburg@falcon.wnyric.org
Apr 22 2009 7:23AM Love using ticketmaster
          aclayton@rochester.rr.com
Apr 22 2009 7:22AM Your software sucks. I purcahse a lot of items on line and my transactions with ticketmaster are alway
          julia.walsh@medicuslifebrands.com
Apr 22 2009 7:18AM It would be good to see a illustration of the stadium/theatre and where are the tickets I am purchasin
          andy_row@hotmail.com
Apr 22 2009 7:15AM The fees charged by Ticketmaster are unconscionable. There is no reason that $195 worth of tickets c
          menglish@retsd.mb.ca
Apr 22 2009 7:13AM All good!
          toby@peakdream.com
Apr 22 2009 7:11AM seemed like I got an invalid error message after hitting the submit button. it said I needed to enter m
          mash@mcg.edu
Apr 22 2009 7:08AM A little more time needed before the activity times out
          peter.sabath@pgcps.org
Apr 22 2009 7:00AM The service charge is a little high. Could this be reduced somehow?
          kdix@sbo.hampton.k12.va.us
Apr 22 2009 7:00AM I wish that when I want to purchase tickets I could see what is available and then pick some. Sometim
          ben.talbott@ngc.com
Apr 22 2009 6:50AM Surcharges are excessive. No alternative either. I am not impressed with you operation. I think you a
          xxx@citi.com
Apr 22 2009            service fees too high. fast response times.
          rlichtl@comcast.net
Apr 22 2009 6:45AM Surcharges are excessive as well as the price for the event! Come on now!
          theresa.linn@us.army.mil
Apr 22 2009 6:42AM Quick & easy thanks!
          thedollspa@mchsi.com
Apr 22 2009 6:36AM I would like more time to make up my mind on certain tickets found and fill in the order information b
          xxx@msn.com
Apr 22 2009            Simple color schemes arethe way to go! Good job Ticket Master.
          wait6@aol.com
Apr 22 2009 6:33AM The seat maps are are difficult to read. The my ticketmaster page" navigates to a different part of the
          xxx@yahoo.com you for your services!
Apr 22 2009            Thank
          bo@crazymon.com
Apr 22 2009 6:18AM Too many surcharges
          AMEMC87@AOL.COM
Apr 22 2009 6:11AM It would be nice to have an option to upgrade these tickets for better seats.
          davimage@hotmail.com
Apr 22 2009 6:07AM I have always wondered why the cost of automated ticket sales. This sale was over 10 percent cost o
          jahala.hill@langley.af.mil
Apr 22 2009 6:03AM You should have an option for military members discounts.
          cecile_hinson@ncsu.edu
Apr 22 2009 5:52AM The fees and shipping prices are high.
          lbrinkman@riverview.org
Apr 22 2009 5:50AM Overall the purchase process is fast and easy but I do not like that I am paying a fee to print off my ow
          martmarsha4@aol.com
Apr 22 2009 5:49AM site was easy but need more time for typing
          obrienp5@aol.com
Apr 22 2009 5:40AM TicketMaster charges are quite expensive.
          person6785@gmail.com
Apr 22 2009 5:39AM Why are the processing fees so high? I think there should only be on processing fee per order not per
          mikala813@yahoo.com
Apr 22 2009 5:35AM very convienant
          kokany15@hotmail.com
Apr 22 2009 5:23AM I love the set up of the site. It is very clear and straightforward and they have areas you can go to for h
          dfarley@kc.rr.com
Apr 22 2009 5:23AM I feel that Ticketmaster rip us off by being the only outlet to buy certain tickets and then we have to p
          michealcoghlan@sympatico.ca
Apr 22 2009 5:16AM I heard a story on the news that Ticketmaster has its own Scalping site now like STUB HUB and for som
          ombren@hotmail.com
Apr 22 2009 5:12AM The only thing I do not like about Tickemaster is the fees. They're painful. I've actually bought tickets h
          seaniemoore@gmail.com
Apr 22 2009 5:05AM i think the service fees are too high
          emilyhardwick@tds.net
Apr 22 2009 5:03AM Convienence charge is way too high!!! Should be per purchase not per ticket!!!
          pehtah@earthlink.net
Apr 22 2009 4:45AM the security is a pain timing is restrictive cant go back just not a pleasant experiance
          kevinmsmathers@eaton.com
Apr 22 2009 4:06AM it was great
          xxx@netscape.com ability to purchase online BUT I would like more than 2 minutes to make the decision!! Also
Apr 22 2009            I like the
          asu_yazici@hotmail.com
Apr 22 2009 3:36AM I could not find searching within time interval option.
          ctrujillo967@aol.com
Apr 22 2009 1:13AM too much money on extra fees
          krystalfranco@yahoo.com
Apr 22 2009 12:25AM The rate that Ticketmaster charges for convenience fee is extremly high! This is why I don't use your s
          JASMINELATRICE1@YAHOO.COM
Apr 22 2009 12:13AM I THINK THE SEATING SHOULD HAVE BEEN MORE CLEAR.. I DIDNT KNOW I WAS PAYING FOR TICKETS W
          adamsens@verizon.net
Apr 21 2009 11:50PM Fees are way too high.
          rmartiz@sbcglobal.net
Apr 21 2009 11:19PM very easy and usfull
          mecarr@hughes.net
Apr 21 2009 11:06PM It would be nice to be able to review 2-3 choices of tickets at one time in order to make a selection. F
          cpopejoy@lclark.edu
Apr 21 2009 10:37PM i have used ticketmaster many times and have never been let down. all the shows i got to in portland
          BNP1620@OPTONLINE.NET
Apr 21 2009 10:36PM I LOVE WHEN THERE'S A SUDDEN PROMOTION FOR HALF OFF OR BUY ONE GET ONE FREE TICKETS I FE
          sandicares@aol.com
Apr 21 2009 10:27PM Wish tickets were'nt so expensive.
          LiLDrummerBoy0414@yahoo.com
Apr 21 2009 10:27PM I only use Ticketmaster because I have to to see alot of the shows I want to see. The one thing I absolu
          petemanon2@hotmail.com
Apr 21 2009 10:23PM Extremely satisfied easy to use...
          xxx@usc.edu
Apr 21 2009            great
          standaman8@aol.com
Apr 21 2009 10:05PM thank you for making it easy for evan me to buy tickets
          jjp211@gmail.com
Apr 21 2009 9:54PM the convenience charge and order processing charge are outrageous!!!!
          xxx@yahoo.comservice fee is too costly
Apr 21 2009            The
          evansie@aol.com
Apr 21 2009 9:50PM Expensive service
          cwren2@live.com
Apr 21 2009 9:49PM I was happy with the overall experience. However I wish there was an option to change my address a
          thobbs8@yahoo.com
Apr 21 2009 9:41PM It was simple and quick an overall pleasant experience.
          danalz08@aol.com
Apr 21 2009 9:37PM The only item I didn't like was the almost 40.00 extra to automatically become a member to the fan c
          roseann_rojas2002@yahoo.com
Apr 21 2009 9:37PM I could not find the seating chart for the Demi Lavato concert? It was not there for some old reason? J
          jerven@niu.edu
Apr 21 2009 9:26PM I don't think that I should have to pay to have my tickets e-mailed to me. I realize that it is only some
          bikertwin@hotmail.com
Apr 21 2009 9:23PM shipping prices are unreasonable as well as bull shit taxes added to ticket prices. Worst site ever!!!
          victoria.p.guerrero@gmail.com
Apr 21 2009 9:20PM I find that searching for certain venues or particular events is sometimes difficult unless I go directly th
          j3daniels@gmail.com
Apr 21 2009 9:11PM I would like it if the venue provided pictures from the general area of the seats. So if I had never been
          blodgepsu@west-point.org
Apr 21 2009 9:08PM Is there a way to connect Ticketmaster to Pay Pal? I don't want my credit card number on multiple sit
          HaleyWilson06@gmail.com
Apr 21 2009 9:05PM There were too many extra fees that increased the price of my purchase by about $35. Ordering was
          nmrorke@yahoo.com
Apr 21 2009 9:02PM the other day i looked at these tickets and saw that i had the option of will call to pick up my tickets to
          brenda09@aol.com
Apr 21 2009 8:57PM Having a time limit makes you a little nervous. The taxes were not added on until after the purchase h
          sarah.rebecca@yahoo.com
Apr 21 2009 8:51PM Your fees are INSANE. I just paid $7.25 PER TICKET in fees for tickets that were $20 each!
          celebrationken@optonline.net
Apr 21 2009 8:49PM i like the ticket insurance option
          xxx@aim.com Ticketmaster website is the worst most frustrating website I have ever had to use. First I could no
Apr 21 2009            The
          broken_a7x@hotmail.com
Apr 21 2009 8:42PM Pretty good service. No hassle no problems
          lisajcampa@yahoo.com
Apr 21 2009 8:31PM I liked everything about your sight except the billing.....
          st.thomas340@yahoo.com
Apr 21 2009 8:29PM ticketmaster website was great. the only fault i had was the timer it had while i was making my purch
          debbiesetuain@hotmail.com
Apr 21 2009 8:28PM When buying tickets for shows I would like to select the section I want a ticket and the price. It is frust
          kokoronousagi1928@mac.com
Apr 21 2009 8:26PM I don't prefer to be charged extra fee one after another such as processing fee.
          sowardsam@adams.edu
Apr 21 2009 8:22PM I always find what I'm looking for when I go through Ticketmaster. also I feel secure and know that the
          hughwhitney@verizon.net
Apr 21 2009 8:17PM Your fees for this service are outrageous!!!
          jaredtabayoyon@yahoo.com
Apr 21 2009 8:14PM Lots of choices for different venues. Competitive prices. Lots of variety during ordering. Very intuitive
          j.eddie@hotmail.com
Apr 21 2009 8:11PM Ticketmaster is great but the some of the chargers are a bit high but i still made my purchase.
          slasch1@mac.com
Apr 21 2009 8:11PM $24 in add on charges for tickets costing $69. thats just under half the ticket price. and then 2 more ch
          brm2282@aol.com
Apr 21 2009 8:06PM Easy process
          anibannany@aol.com
Apr 21 2009 8:02PM too hard to find what I wanted. Didn't give me enough time to order.
          jeanproplastic@yahoo.com
Apr 21 2009 8:01PM The time allowed to enter required info was too fast. I lost the seats we wanted twice because I could
          ngrossma@depaul.edu
Apr 21 2009 7:59PM The option for printing tickets could be a bit more clear.
          fatalchoice@hotmail.com
Apr 21 2009 7:58PM I would like to know how to have the opportunity of purchasing front-row seats for future events. Oth
          billk@hotmail.com
Apr 21 2009 7:50PM surcharges in the amount of 20% of the ticket face value is criminal. Charging $2.50 for electronic deli
          jdrubino@yahoo.com
Apr 21 2009 7:47PM was very easy to find tickests that i wanted
          gjpai@yahoo.com
Apr 21 2009 7:43PM i am happy with tickect master service.
          themiss2008@yahoo.com
Apr 21 2009 7:41PM It is completely ridiculous to charge so much for a convenience fee. I'd rather spend an hour on the ph
          wwhizzie@aol.com
Apr 21 2009 7:41PM uunable to change a former credit card to the current one also against a ticking clock!!!Very ittitating.
          samhillebrand@yahoo.com
Apr 21 2009 7:39PM The fees are ridiculous! Come on! $10 for a service charge" and then another $2.50 for a so called "pr
          lostpyrate@yahoo.com
Apr 21 2009 7:35PM easy to navigate pages and really straight forward. Thank you
          ting100@verizon.net
Apr 21 2009 7:26PM Not user friendly to purchase and print out the event ticket. Wasted a lot of time due to ticketmaster
          katharinebonneson@yahoo.com
Apr 21 2009 7:24PM Processing charges for two tickets absolutely unreasonably high. Added to other charges it almost do
          kelse24@msn.com
Apr 21 2009 7:21PM tickitmaster is great
          mscdconti@gmail.com
Apr 21 2009 7:19PM i feel completely rushed to get all information in and correct. The security is ridiculous.
          jules76298@aol.com
Apr 21 2009 7:18PM I thought the sur-charge for each ticket was rather high
          david.broussard@broussard-sa.net
Apr 21 2009 7:18PM I feel that charging me to print my on tickets is just wrong.
          hobskeet@yahoo.com
Apr 21 2009 7:13PM Too many fees for the convenience" of using this service."
          BillP02@msn.com
Apr 21 2009 7:10PM Lost initial seat selection because time ran out. Not long enough for first time user and I ended up ba
          hnsallen@msn.com
Apr 21 2009 7:06PM I understand the rational for the timer but as a first time user it took me 4 or 5 attempts to get my ord
          advarela98@roadrunner.com
Apr 21 2009 7:06PM I DID NOT LIKE THE TIMER. I LIKE TO TAKE MY TIME WHEN I AM CONDUCTING BUSINESS.
          lmidde2@gmail.com
Apr 21 2009 7:04PM You should have a Seat Availability" option so people know what seats are still able to be purchased"
          xxx@yahoo.com.cn
Apr 21 2009           good website
          tibe52@msn.com
Apr 21 2009 6:57PM I hate the ticker on the bottom of the page when ordering tickets on line; it makes me nervous and I m
          slee7822@yahoo.com
Apr 21 2009 6:57PM Keep up the good work.
          nadinekerstetter@gmail.com
Apr 21 2009 6:51PM Very satisfied with order but have to wait upto 14 days for a code to print my tickets which I didn't fin
          jecorrigan@comcast.net
Apr 21 2009 6:47PM Unless I missed it there was no option to have my tickets emailed to any email address other than the
          rahdesign@rogers.com
Apr 21 2009 6:47PM over all I was satisfied but did feel a lil rushed with the time clock when putting my info in!
          beautyd3fiined@aim.com
Apr 21 2009 6:47PM My order went quite smoothly .I enjoyed purchasing tickets from this site.
          stnsr@aol.com
Apr 21 2009 6:45PM fine system thank you!
          djtv3000@yahoo.com
Apr 21 2009 6:45PM very easy just include taxes already in the ticket prices might help
          bkrdave2000@sbcglobal.net
Apr 21 2009 6:41PM Why do you charge a convenience " charge in addition to a handling charge?"
          lkkalj@aol.com
Apr 21 2009 6:33PM Excellent! Thanks!
          nixpack@wideopenwest.com
Apr 21 2009 6:28PM I have used Ticketmaster for years--long before it was ever online. My biggest complaint is the price o
          m.woo@neu.edu
Apr 21 2009 6:27PM My only dissatisfaction is the short time allotted for the decision. It's quite stressful.
          cowboy_cody7@yahoo.com
Apr 21 2009 6:25PM Thanks!
          christman@buckeye-express.com
Apr 21 2009 6:20PM You guys added $30 dollars to my last purchase for tons of random fees and service charges that i'm S
          samkay__@hotmail.com
Apr 21 2009 6:19PM Good experiences with ticket master
          nenaortizy7@aol.com
Apr 21 2009 6:16PM Its easy to order everything is in front of you you dont have to find anything. I will recamend everyone
          jonesmic31@aol.com
Apr 21 2009 6:08PM I particularly didn't like the ticking clock it made me nervous!
          winnie30@newpaltz.edu
Apr 21 2009 6:03PM this was my first time buying on ticket master and it was very helpful just a little difficult to see everyt
          dacsmovil@yahoo.com
Apr 21 2009 6:03PM i always buy concert tickets through ticketmaster. it's so convenient. the only thing that i don't like is
          rudy2teri@aol.com
Apr 21 2009 6:01PM service fees are high
          metalreilly@hotmail.com
Apr 21 2009 6:00PM i always use ticketmaster....i just think the charges are too high. it could just be the venues for the con
          aristea@optonline.net
Apr 21 2009 5:57PM I feel that all the extra charges are excessive!
          jkcollege809@yahoo.com
Apr 21 2009 5:53PM I think it is great but the convenience charges are ridiculous. Overall I am always satisfied.
          omfgxdinosaur@aim.com
Apr 21 2009 5:48PM Everything was great but the tickets are quite expensive.
          xxx@comcast.net you. It was easy to select the seat.
Apr 21 2009           Thank
          beachtaz2@aol.com
Apr 21 2009 5:45PM None I love using tickemaster!
          andreacorteslara@hotmail.com
Apr 21 2009 5:43PM i like so much this place!!!!! it is very easy and very convinient!!!
          linds13wwu@yahoo.com
Apr 21 2009 5:42PM I LOVE ticketmaster and always buy my tickets from here. You guys always have tix to the events I wa
          camille_5@msn.com
Apr 21 2009 5:37PM The time limit is not long enough.
          MOVED2000@QWEST.NET
Apr 21 2009 5:23PM WHEN I HAD TO GO BACK BECAUSE OF FORGETTING PASSWORD I LOST MY PLACE IN LINE. I HAD TO G
          trinity825@yahoo.com
Apr 21 2009 5:15PM lower your convenience charges...not so convenient they really add to the price of the ticket
          d-angeles@law.northwestern.edu
Apr 21 2009 5:09PM Do not understand why if ticket price is $39 (purchased 2) grand total is over $102. The exorbitant fee
          fembelle2003@yahoo.com
Apr 21 2009 5:07PM it was straight to the point.
          xxx@aol.comfelt that the timer had insufficient minutes for me to complete my transaction..between finding my c
Apr 21 2009           I
          alesiavitt@hotmail.com
Apr 21 2009 5:03PM $24 convenience" charge is ridiculous - ordering online does not involve paying an employee to proce
          reed4@comcast.net
Apr 21 2009 5:01PM good service
          magdalenabox@yahoo.com
Apr 21 2009 5:01PM I don't like that you charge us convenience charge one and then some other charges and for the price
          warrior5@hotmail.com
Apr 21 2009 5:01PM I work for IAC so I know your a good company.
          karenlomba@aol.com
Apr 21 2009 4:58PM Thought it was frustrating to use the ticketmaster system. Whenever I wanted to check on another p
          vinnycrooks@hotmail.com
Apr 21 2009 4:57PM The most frustrating thing about using ticketmaster online is that I cannot figure out how to choose th
          cortnhope@hotmail.com
Apr 21 2009 4:57PM The site could be easier to navigate. For example it allows you to select a price category that doesn't
          mimidodson@gmail.com
Apr 21 2009 4:51PM Thought the additional fees were high for the price of the tickets.
          padillojesus@aol.com
Apr 21 2009 4:50PM thanks
          paulnkrisc@yahoo.com
Apr 21 2009 4:50PM 7.35 for each ticket plus 3.90 processing is nuts. How do you sleep at night ripping people off for that
          gj198703@ohio.edu
Apr 21 2009 4:46PM Awesome site. Always get my tickets here. Always helpful.
          mark.ocheltree@mono-tek.com
Apr 21 2009 4:45PM seating charts a little clearer would be nice.
          mackie99@pacbell.net
Apr 21 2009 4:41PM I think your convenience charges are too high. When I have options I purchase tickets elsewhere.
          jomobe@yahoo.com
Apr 21 2009 4:40PM Curoius to know where all of the extra charges come from. Ticket base price is $37.75. With all of the
          matt.poe@orbitelcom.com
Apr 21 2009 4:39PM I use you every time my daughter comes to town
          stevedaugh517@aol.com
Apr 21 2009 4:36PM Don't like the service charges! Much to high!!!
          sgcccng@prodigy.net
Apr 21 2009 4:34PM Purchasec concert tickets. My only complaint is the 11.50 service charges. Otherwise process was ea
          ok212@aol.com
Apr 21 2009 4:33PM The only problem I had was finding the show I was looking for. I ended up having to search the Cacino
          robertm@kotick.com
Apr 21 2009 4:32PM nothing to say.
          debvanb7@msn.com
Apr 21 2009 4:24PM i would like to see more special tkt price deals
          jonas_miley_demi_selena_lover@yahoo.com
Apr 21 2009 4:17PM I think that ticket master does not look for the best possibly seats. I belive that because when the first
          austin47122@yahoo.com
Apr 21 2009 4:12PM Less fees
          rs.stone@charter.net
Apr 21 2009 4:11PM The service charges are too high and in addition to the convenience charge" there is also an order pro
          fabianakudo@yahoo.com.br
Apr 21 2009 4:05PM Why is the convinience fee that expensive? I don't think that online services should cost that much. I d
          pjmmt95@aol.com
Apr 21 2009 4:00PM No problem or issues
          xxx@hotmail.com
Apr 21 2009           Whenever I have the choice to purchase tickets elsewhere I do so ticketmaster fees are ridiculous
          frissroy@yahoo.com
Apr 21 2009 3:50PM The timer was exceptionally irritating. I have not used the site recently and was unfamiliar with how t
          pozlopuch@yahoo.com
Apr 21 2009 3:46PM It takes forward to check on availability of seats etc for multiple dates. Why can't TM adopt the optio
          douglasbazurto@yahoo.com
Apr 21 2009 3:44PM i like ticketmaster is really good service
          lbm95@aol.com
Apr 21 2009 3:39PM It was a very difficult experience. The timeout occurred several times before I could get the order don
          jamestbeaton1958@yahoo.com
Apr 21 2009 3:36PM Shipping and other charges are a bit much but other than that. Its fine.
          sjbtheman@aol.com
Apr 21 2009 3:33PM The time required to complete the ticket purchase was very short and thde process had to be repeate
          xxx@yahoo.com like the timer. Too much pressure & time limited. Need no pressure to read the instruction.
Apr 21 2009           Didn't
          mollym3@adelphia.net
Apr 21 2009 3:13PM The service charges are too high.
          unholyblackhawk@yahoo.com
Apr 21 2009 3:00PM Ticketmaster is an excellent source for buying tickets to entertainment events I will use ticketmaster m
          xxx@hotmail.com
Apr 21 2009           i selected best available seats but was unable to get seats in the center (100) section. if a section is so
          jthomp53@aol.com
Apr 21 2009 2:34PM Excellent way to purchase tickets - no parking rushing etc.
          duhitsbautista@aim.com
Apr 21 2009 2:33PM There should be tabs or some other form to organize search listings to make things easier to find; suc
          sewell1107@charter.net
Apr 21 2009 2:21PM great transaction
          chrisen2x@aol.com
Apr 21 2009 2:18PM You guys r great!
          joann.m.thornton@boeing.com
Apr 21 2009 2:15PM There isn't enough time after opening the page to purchase tickets. I had to go in twice. After submitt
          shepyle@cox.net
Apr 21 2009 2:13PM I love that there seems to be more time to complete an order.
          nikki35264@aol.com
Apr 21 2009 2:13PM I love ticketmaster! It's fast and easy!
          edith_3dg@comcast.net
Apr 21 2009 2:11PM Very agreeable price ranges for the tickets I just wish the shipping and processing fees could be a little
          jacuvhrts@yahoo.com
Apr 21 2009 2:11PM The only problem I had was when I had to verify my card number before the purchase I had to reload
          reesa999@aol.com
Apr 21 2009 2:07PM Easy to us site.
          gasquebarbara@yahoo.com
Apr 21 2009 2:05PM the process was quick but it takes some longer to get what is needed. by the time I got to the end tim
          honor@berryrealtyco.com
Apr 21 2009 2:03PM good site...easy to manipulate...
          dgorril@comcast.net
Apr 21 2009 2:01PM Fees are as usual beyond necessary. Ticket agencies are just a legal" form of scalping that should be p
          dwivory@comcast.net
Apr 21 2009 1:59PM The additional fees make a purchase to go to a concert rediculous. For a 42.90 ticket I paid an additio
          tweetyross07@yahoo.com
Apr 21 2009 1:56PM it was a good experience easy n fast!!!....don't let me down.
          xxx@cfl.rr.com
Apr 21 2009            It timed me out a few times. just trying to get logged in. Also I didn't see any options other that the ti
          criztinate@yahoo.com
Apr 21 2009 1:55PM I think the processing fee is ridiculously high. Ticket prices are already jacked up but this extra fee AND
          xxx@sbcglobal.net
Apr 21 2009            The addition charges and convenience" fee are exorbitant"
          Kap74@Aol.com
Apr 21 2009 1:50PM Service fees are disgusting! Should be one price per order not per ticket! I have been buyuing tickets
          benblanco11@gmail.com
Apr 21 2009 1:50PM The event search needs to be updated
          juanrod73@gmail.com
Apr 21 2009 1:47PM Good site
          arc9@u.washington.edu
Apr 21 2009 1:44PM I think you guys are super convenient but tremendously over priced especially for those of us who pu
          crystallclark@hotmail.com
Apr 21 2009 1:44PM It is a well organized website.
          hyperchaotix32@hotmail.com
Apr 21 2009 1:43PM I really do not understand how Ticketmaster can get away with charging all these fees! Especially the
          vileorsebud@yahoo.com
Apr 21 2009 1:40PM to many surcharges!!!!
          mcress@bellsouth.net
Apr 21 2009 1:32PM The ability to select available seats would greatly improve your site. Best available is not the best avai
          xxx@hotmail.com
Apr 21 2009            The service charges are too much. Period. The only reason I used ticketmaster for this purchase is be
          Cspaetz@yahoo.com
Apr 21 2009 1:28PM It was a little difficult to find the tickets for the Cavs viewing party. it took about ten minutes for me to
          mantomars@gmail.com
Apr 21 2009 1:25PM I had to call MGM to find out if the general admission tickets for Nickelback in Las Vegas were standin
          imagine_rubber@msn.com
Apr 21 2009 1:23PM Disappointed that their was no seating chart to view for this specific event.
          devastataz123@yahoo.com
Apr 21 2009 1:22PM usage fees are high
          amtasi@comcast.net
Apr 21 2009 1:17PM I wish I had known that the fan club could be purchased direct on ticketmaster. I tried to join her fan
          trulanyva@yahoo.com
Apr 21 2009 1:15PM smooth checkout
          rca19@hotmail.com
Apr 21 2009 1:14PM Per ticket convenience" charges are set arbitrarily high and add significantly to the cost of attending a
          alisonz924@gmail.com
Apr 21 2009 1:14PM My main problem with ticketmaster is they charge ridiculous service charges and taxes. I just spent $3
          r5796@yahoo.com
Apr 21 2009 1:14PM first time user of internet purchase. this is better than going to a ticket outlet.
          kelraiser68@yahoo.com
Apr 21 2009 1:08PM I think all the conveninece fees are rediculous!
          mprentice22@yahoo.com
Apr 21 2009 1:08PM I think your convience fee is excessive.
          shadmcfadin@yahoo.com
Apr 21 2009 1:05PM I don't want my information sent to other solicitors and I only want 1 e-mail from you guys..the one to
          york418@zoominternet.net
Apr 21 2009 1:05PM This was my first time buying with Ticketmaster and I found the time out to be shorter then expected
          bower88@vampirefreaks.com
Apr 21 2009 1:02PM the onlything i am unsatisfied with are the extra charges for nothing.
          ANGEL@PCBGOV.COM
Apr 21 2009 1:02PM I think that Ticketmaster should limit their charges to the ticket price and the shipping charge of the ti
          tmkulp@aol.com
Apr 21 2009 12:55PM no comments
          camaro7088@lycos.com
Apr 21 2009 12:50PM I'm not crazy about the fact that if I print my own tickets I'm charged to use MY paper and MY ink.
          talikhanova@rcn.com
Apr 21 2009 12:47PM I think that Ticketmaster is easy to use to buy tickets but total surcharge on tickets are too high: 15-20
          tareqsaade@hotmail.com
Apr 21 2009 12:41PM Your pricing is deceptive. If you're going to charge me $10 for 'convenience' then please just factor th
          lilbird162003@yahoo.com
Apr 21 2009 12:41PM I love using ticketmaster when buying tickets to events. I used them last time when i bought rob zomb
          tannerlucedale@aol.com
Apr 21 2009 12:40PM i am member of dierks all acess ticketmaster did not ask for my discount code very disappointed.
          taubert@earthlink.net
Apr 21 2009 12:37PM I think that the shipping charges are a bit high especially in this economy!
          brookeyx0@aim.com
Apr 21 2009 12:36PM i would like you to lower the price of the convenience charge. other than that i love using this site !
          arizaga@comcast.net
Apr 21 2009 12:36PM Shouldn't there be a service charge just for the transaction and not each ticket?
          krazy_kaye@hotmail.com
Apr 21 2009 12:36PM That time out stuff really created alot of problems... I did not like it!
          lwetherspoon@hotmail.com
Apr 21 2009 12:31PM Very easy method for purchasing and picking up tickets.
          kandm123100@clearwire.net
Apr 21 2009 12:30PM I don't care for the clock it caused me to have to start my order over 3 times and still I had to call and
          wlparmley@msn.com
Apr 21 2009 12:24PM I found it dificult to complete the order in the aloted time since I was trying to review my enteries.
          mrgtwils@aol.com
Apr 21 2009 12:20PM The process is cumbersome due to having to loginto a ticketmaster account; if no pw rememebred th
          dylon_kohler@hotmail.com
Apr 21 2009 12:16PM thanks for being cheaper than other sites! I love you!
          bellalunainva@yahoo.com
Apr 21 2009 12:14PM Although it's nice having that clock at the bottom of the screen telling you how long you have to orde
          gracebrock@yahoo.com
Apr 21 2009 12:08PM while I like your service I think the service charges are too high
          kcgawaran@yahoo.com
Apr 21 2009 12:07PM this is my very first time purchased ticket from you... i'll give comment how it works until i completely
          bwenger@goidc.com
Apr 21 2009 11:59AM Given other fees electronic delivery of tickets should be free to encourage this cost saving and green m
          kwcdmc@aol.com
Apr 21 2009 11:59AM overall the experience this time was OK
          lauren.m.brack@chase.com
Apr 21 2009 11:59AM i like ordering from ticketmaster because i feel it is secure however i don't like the time limit i underst
          jwc1615@aol.com
Apr 21 2009 11:56AM the time clock to complete catagories often makes for mistakes and is somewhate frustrating
          rengal386@yahoo.com
Apr 21 2009 11:55AM I believe that these are tough times and prices should reflect that. Your online walk through is very he
          carson@mvdsl.com
Apr 21 2009 11:55AM The time limits for filling out information etc. on some of the pages was too short. I also couldn't find
          bobby.gheorghiu@gmail.com
Apr 21 2009 11:55AM There are way too many service charges! And because it is a monopoly there is not much that consum
          backyardqb2000@yahoo.com
Apr 21 2009 11:54AM I like the print your tickets option. I hope it works well.
          ricardo@socalcarpets.com
Apr 21 2009 11:54AM thank you
          ziemaka@ccf.org
Apr 21 2009 11:51AM i always use ticketmaster for sporting events and concerts. i love the 'print ticket' options. so conveine
          tara.harshaw@lavacaschools.com
Apr 21 2009 11:47AM I bought these concert tickets for my son. He & a friend are going to the concert. It says that I have to
          susan.vandagriff@batesville.com
Apr 21 2009 11:46AM It is to rushed need more time to decide.
          xxx@Cedarbrookfinancial.com option of picking specific seats. In particular an aisle.
Apr 21 2009            You should add the
          OldComputerTeacher@cox.net
Apr 21 2009 11:45AM Additional charges are either too expensive duplicative or both. What is the difference between a con
          guzzlinggwen@aol.com
Apr 21 2009 11:44AM Convenient charges are ridiculously high this is the only reason I shy away from purchasing event ticke
          mdorsey@passastat.com
Apr 21 2009 11:41AM I purchased tickets to the Circus. I would like to see the seating that is available to pick from instead o
          younggurl718@gmail.com
Apr 21 2009 11:32AM I know I can trust Ticketmaster.
          kennedymacy@aol.com
Apr 21 2009 11:32AM Do NOT send me several e-mails. I do NOT want to know what you are doing what is coming out etc..
          stnevarez@gmail.com
Apr 21 2009 11:31AM I like the count down timer but it makes me nervous that my responses won't be fast enough
          jennifermoore73@bellsouth.net
Apr 21 2009 11:28AM What a wonderful ticket buying experience. Thanks!
          tcs911@sbcglobal.net
Apr 21 2009 11:28AM I'm very satisfied with all aspects of my online transaction except for all the added convenience fees.
          isler5913@philau.edu
Apr 21 2009 11:26AM The amount of fees added to the tickets make it hard to go out and but them more often
          yayadeb@comcast.net
Apr 21 2009 11:22AM I will continue to purchase my event tickets this way. so easy and lines to wait in or holding on the ph
          tavito982@yahoo.com
Apr 21 2009 11:18AM Purchasing tickets online thru ticket master is great. The only thing that I see that I would like to impr
          monkiesangelgurl@yahoo.com
Apr 21 2009 11:14AM easy to use
          shatia.edwards@yahoo.com
Apr 21 2009 11:10AM Great Online Service!
          Blueeyedangel380@aol.com
Apr 21 2009 11:09AM I wish the tickets would be a little bit cheaper or the convience charge wouldn't be so much. There sh
          rachel.seibert@ubs.com
Apr 21 2009 11:08AM I think the convience charges are too high and are always increasing. I just paid over $20 extra just for
          jcwoodtn@bellsouth.net
Apr 21 2009 11:06AM The only thing I did not like was the short period of time you were given to make selections. If you do
          carieguillen@yahoo.com
Apr 21 2009 11:02AM thank you
          tglennon@butler.edu
Apr 21 2009 11:02AM I thought the website was much easier to use this time around. Possibly a better choice of tickets wou
          jandyson@hotmail.com
Apr 21 2009 10:53AM there was a surprise charge of 1.50 added right before my order in addition to the pretty hilariously n
          Rockstack@msn.com
Apr 21 2009 10:52AM None
          iakickoff2@mchsi.com
Apr 21 2009 10:51AM Just frustrating paying all the handling service etc charges.
          xxx@mtvstaff.com fees weren't shown until right before the purchase. That should be upfront.
Apr 21 2009            All of the
          cgypsy@swbell.net
Apr 21 2009 10:50AM I have nothing but good things to say the service is always exceptional
          mizpah1121@msn.com
Apr 21 2009 10:48AM time given is not enough
          georgiewurz@att.net
Apr 21 2009 10:48AM Ordering through Ticketmaster is too expensive.
          tonisawa@comcast.net
Apr 21 2009 10:48AM i think all the extra charges you add are terrible. i had about 40 dollers added to 63 dollar tickets each
          brownlikethat@yahoo.com
Apr 21 2009 10:45AM ticket purchase was very easy and user friendly
          jeffrey.gates@ps.net
Apr 21 2009 10:45AM I don't like the additional fees - handling fees...what is that? But otherwise it's a great experience to p
          nanxiiiii@hotmail.com
Apr 21 2009 10:44AM The prices on Ticketmaster are good but it's kind of tricky once the convenience fee AND the processi
          doughill35@yahoo.com
Apr 21 2009 10:42AM too many different types of fees
          reyolivas1107@yahoo.com
Apr 21 2009 10:40AM This was my first experience online and it went super. Thank you.
          pmotes@phrd.com
Apr 21 2009 10:38AM I found the timer to be very frustrating. I do not type slowly as it is part of my occupation. You need to
          eguarnaccia1@mac.com
Apr 21 2009 10:35AM it's a rip-off - $36.00 to print and mail 4 tickets to 1 event!!!
          rhiannon.halliburton@trox.com
Apr 21 2009 10:35AM Always a pleasure!
          npmarquis@comcast.net
Apr 21 2009 10:30AM Very easy to use and follow.
          blackstock05@comcast.net
Apr 21 2009 10:29AM I hate getting ass-fucked on the convenience charges etc.
          agreenwood@embarqmail.com
Apr 21 2009 10:24AM Too expensive
          karen_email_address@yahoo.com
Apr 21 2009 10:24AM The timer clock is ridiculous and insulting. I understand that you can't hold tickets open for hours but
          joebarry2575@yahoo.com
Apr 21 2009 10:23AM Tell U2 that 250.00 a ticket to see them up close is really really not too cool. I know they are into the
          dmj0316@aol.com
Apr 21 2009 10:23AM Wish I had just a few more minutes to complete the transaction as I did not remember my password a
          soccer732@hotmail.com
Apr 21 2009 10:20AM Ticketmaster pisses me off because they tack on so many extra fees it is sad. I just paid like 15 dollars
          ss0907@aol.com
Apr 21 2009 10:19AM My only problem with the site is that I was unable to view a seating chart for the venue of which I was
          julio.rivero.rcs@hotmail.com
Apr 21 2009 10:19AM Great options and fast delivery ... you guys are awesome!!!
          lalundborg@hotmail.com
Apr 21 2009 10:16AM The ordering process was very confusing. It took me a few tries to enter my credit card information
          eababcock@aol.com
Apr 21 2009 10:09AM I wish it was easier to change the number of tickets to be purchased after the initial selection. I had to
          aviva00@yahoo.com
Apr 21 2009 10:09AM I don't agree with the charge for internet ticketing. I think that printing your own ticket should relieve
          brian@tangman125.com
Apr 21 2009 10:07AM When looking for tickets and you decide to select a different section you have to keep hitting back bu
          frasercampbell@rogers.com
Apr 21 2009 10:07AM I purchased tickets through Ticketmaster I did not compare as Ticketmaster is the only vendor.
          ibscot@att.net
Apr 21 2009 10:06AM Feel like I'm being nickle and dimed with extras
          lisa.khek@gmail.com
Apr 21 2009 10:05AM It says that tickets are to go on sale at 10am venue time but they aren't. Dissapointed.
          odiehl82@gmail.com
Apr 21 2009 9:59AM Its a wonderful site love that tickets are easy to find wish the convenience charge was not so high.
          clr4tkoff@gmail.com
Apr 21 2009 9:52AM I would like to be able to select more options when buying event tickets. Discriminators such as aisle
          lrboosin@aol.com
Apr 21 2009 9:51AM Handling fees are RIDICULOUS.
          eden.pickle-clark@fedex.com
Apr 21 2009 9:47AM I better layout of the seating chart would have been more helpful.
          gkcoggins@everestkc.net
Apr 21 2009 9:45AM I think this could only be improved if 1)more information was available about the seating and 2)perha
          pettitjay@msn.com
Apr 21 2009 9:44AM Thank you
          Ddrjwlb@pol.net
Apr 21 2009 9:41AM I usually print out my tickets.
          burkejohnson@comcast.net
Apr 21 2009 9:41AM The price of a ticket nearly doubles after all of the hidden fees from ticketmaster I know numerous pe
          edmondson@smidallas.com
Apr 21 2009 9:41AM Convenience charges per ticket should be 1 time fee per purchase.
          dtidezag427@aol.com
Apr 21 2009 9:40AM the only thing is....your service fees are so high. I almost hate to get tickets from you.
          claire.fultz@gmail.com
Apr 21 2009 9:40AM Love ticketmaster. I will always use it. However the convenience charges and fees are a little high.
          hgz@mail.utexas.edu
Apr 21 2009 9:40AM Ticketmaster is killing the charm of attending to concerts!! PLease go back to the bands ticket" style. D
          hosch@kci.net
Apr 21 2009 9:39AM I forgot my pass word and it took what seemed a long time to get a temp password.
          kfarrowatl@aol.com
Apr 21 2009 9:36AM TicketFast" was not intuitive in it's use! ...and you CHARGE me for this service? It should be FREE to p
          smberry5@aol.com
Apr 21 2009 9:29AM I would like to see the system offer a confirmation number and a small instruction on what to expect.
          dtrittin@comcast.net
Apr 21 2009 9:28AM I wish the charges were less.
          catesl@mail.belmont.edu
Apr 21 2009 9:28AM I have used ticketmaster for most of my ticketing needs. However I am not too thrilled with the servic
          freddytorres83@hotmail.com
Apr 21 2009 9:27AM It is difficult to get a very good idea of what seating section tickets apply to.
          mcindys@comcast.net
Apr 21 2009 9:27AM The security code was hard to read and I had a discount thru the puyallup fair to which there was no p
          loralmartin@hotmail.com
Apr 21 2009 9:26AM I think the convience fee is a little high. I would like to see a lower rate charged for the entire order n
          peedicayil.abraham@mayo.edu
Apr 21 2009 9:25AM time to navigate is a little too short.
          teamtaylor08@gmail.com
Apr 21 2009 9:23AM Extra charge of $8 per ticket may deter me from purchasing tickets this way in the future.
          duececoupe66@hotmail.com
Apr 21 2009 9:21AM Great but the timer is a little stressful but undersatndible why you need to have it.
          margaret.knuth@gmail.com
Apr 21 2009 9:20AM Charges are too high.
          willhite41788@aol.com
Apr 21 2009 9:18AM great site easy to use and very functional
          blanklove24@yahoo.com
Apr 21 2009 9:17AM Ticketmaster is great; however the charges on top of the expensive ticket prices is a little ridiculous...
          ynantz@yahoo.com
Apr 21 2009 9:16AM I would have liked my tickets shipped to my work address since it was a surprise for my husband......it
          amwhite@firstam.com
Apr 21 2009 9:12AM I just got tickets for the Free Cavs Watch Party. I understand the service fee on the actual ticket but I
          davidlbassett@yahoo.com
Apr 21 2009 9:11AM My complaint is that the fees are ridiculously high
          KelleyRKelley@hotmail.com
Apr 21 2009 9:11AM I did not like the timer; it made me feel rushed while making my purchase.
          reneford11@verizon.net
Apr 21 2009 9:10AM Very simple to navigate and complete the transaction.
          dianabr@bgsu.edu
Apr 21 2009 9:07AM I would think that by purchasing items electronically there would not be as many charges because the
          stevevon89@aol.com
Apr 21 2009 9:04AM too many extra fee's
          lynettedjenkins@yahoo.com
Apr 21 2009 9:00AM I think that the convienience charge per ticket is really high. I paid over $22.00 plus tax plus shipping (
          tamirhea17@yahoo.com
Apr 21 2009 8:58AM you have an amazing site...don't change it i love it!
          eleanorathome@comcast.net
Apr 21 2009 8:56AM Please give more time to purchase tickets. I always run out of time and have to start over which is rea
          jeff.brown@delta.com
Apr 21 2009 8:54AM This particular purchase was great.
          kevineuga@hotmail.com
Apr 21 2009 8:54AM Your convenience charges are getting to be outrageous. I paid almost 25% of what the ticket cost wa
          mooshde@yahoo.com
Apr 21 2009 8:48AM The site is user friendly
          pscasny@sbcglobal.net
Apr 21 2009 8:48AM Available seating selections would be helpful when searching for seats
          cmarholz@becker.k12.mn.us
Apr 21 2009 8:45AM i needed more time. i wanted to look at the map of the venue before i agreed but got timed out.
          mimtim1@aol.com
Apr 21 2009 8:40AM This is the second time I have purchased tickets from ticketmaster & I have not had any problems.
          byrrd51@yahoo.com
Apr 21 2009 8:34AM I honestly can't believe how I buy a ticket for $25 that ends up costing me more than $40 because of a
          tomcat01@sympatico.ca
Apr 21 2009 8:34AM Should be a great concert
          cinvette@yahoo.com
Apr 21 2009 8:31AM I felt the timers were too short. Wasn't happy about all the additional charges.
          swtsx85@yahoo.com
Apr 21 2009 8:31AM i love ticketmaster just being able to get awesome tickets is a good thing
          andi1978_friends@hotmail.com
Apr 21 2009 8:29AM Hard to shop @ work when it times out so fast. I understand the concept but it was frustrating when
          bryan.neal@tklaw.com
Apr 21 2009 8:27AM The timer for tickets does not work. Twice I tried to proceed with time left and the system did not pro
          mknotts@dcrsystems.net
Apr 21 2009 8:23AM I think processing fees are too high!!! but I do love how easy it is to navigate around the site
          kat_mitteff@hotmail.com
Apr 21 2009 8:22AM You need to cut some of the cost down (extra cost included). Also seating view is terrible can't really
          rashi_moto@yahoo.com
Apr 21 2009 8:20AM The website was easy to follow and helpful. The extra charges did seem a bit much but the clarity of t
          boydtyrone1@aol.com
Apr 21 2009 8:18AM those passwords are very hard to read at times.. I know you are doing this for protection of others tho
          speonleyva@hotmail.com
Apr 21 2009 8:17AM Why are we not allowed to choose seating????!?!?!
          jessmaree@msn.com
Apr 21 2009 8:17AM Ticketmaster should create procedures that minimize the abuse of online sales (i.e. third parties sellin
          pllouden@hotmail.com
Apr 21 2009 8:13AM Difficult to use site. Password was not accepted had to get a new one page expired many times as I u
          claireshirley@rocketmail.com
Apr 21 2009 8:11AM ticketmaster is an awesome website!!
          cid.adriana@gmail.com
Apr 21 2009 8:11AM I just wish that I could be able to choose from a variety of seat options instead of the current system w
          VICKIEED@LEESCHOOLS.NET
Apr 21 2009 8:09AM TOO MANY ADDED CHARGES - 2 -12.00 TICKETS SHOULD BE 24.00 COST ME 37.95
          nanmckay@indra.com
Apr 21 2009 8:08AM tickets through TM are WAY too expensive People call it TicketBastard
          svalct@yahoo.com
Apr 21 2009 8:08AM Never had a problem with ticket master...
          numberonemom35@hotmail.com
Apr 21 2009 8:07AM I am very satisfied with the site
          smcbaker27@comcast.net
Apr 21 2009 8:05AM It would really help if we could see the ticket seating level along with the cost when we are searching
          johnanloso@aol.com
Apr 21 2009 8:03AM I just wish there were music in the providence Rhode Island area
          conniemac@clearwire.net
Apr 21 2009 8:01AM Ticketmaster always seems to have tickets for whatever event I need. I have checked other sites but
          carlitod87@gmail.com
Apr 21 2009 8:01AM Overall a very easy and helpful website that makes purchasing tickets simple.
          brwnflr@yahoo.com
Apr 21 2009 7:58AM I enjoy ordering from ticketmasters.
          pkgallagher98@cox.net
Apr 21 2009 7:58AM I wish you could actually click on seats or give preferences (ex. prefer aisle) and given multiple options
          jswilliams9614@comcast.net
Apr 21 2009 7:57AM Ticketmaster found me exactly what i was looking for
          ybenson@loyalty.com
Apr 21 2009 7:57AM Very easy to use.
          jjmr.cook@gmail.com
Apr 21 2009 7:56AM none
          adriangonzales@nisd.net
Apr 21 2009 7:51AM I somewhat felt rushed with the timer ticking away. But overall I felt it was an easy thing to do.
          pshoemaker@kolene.com
Apr 21 2009 7:50AM Great experience!
          ashleylapointe08@yahoo.com
Apr 21 2009 7:49AM It worked out great. And a lot cheaper than most websites.
          terri_laurant_chatman@verizon.net
Apr 21 2009 7:42AM The shipping charges are expensive compared to what it actually cost to mail items. I decided against
          awf720@yahoo.com
Apr 21 2009 7:41AM I would like to pick me seats right off a seating chart. Why did I get better seats when I searched for m
          m.rachuba@accesstoledo.com
Apr 21 2009 7:37AM The service charge as always is Ridiculous!!!!!. How about one charge per order not per ticket! . Also I
          johnochs@rochester.rr.com
Apr 21 2009 7:35AM 1. I got a processing error the first time using it and had to redo the entire order.
          ramalou@maine.rr.com
Apr 21 2009 7:33AM I think the additional charges such as convenience fee" and building fee are outrageous."
          jason0716@sbcglobal.net
Apr 21 2009 7:30AM There was supposed to be a buy 3 get 1 free ticket available however when I tried it I could never get
          riksam2000@aol.com
Apr 21 2009 7:29AM Ticketmaster has a monopoly on ticket sales and overcharges the customer because they can get awa
          mssmilie2@yahoo.com
Apr 21 2009 7:28AM The purchase screens have way too much information being requested prior to saving the purchase. A
          mfvega@yahoo.com
Apr 21 2009 7:25AM Surprised by the high service charge (more than 1/3 of the original ticket price)
          colc@bellsouth.net
Apr 21 2009 7:25AM :time out twice while screwing around with account password"
          renelennox@rogers.com
Apr 21 2009 7:22AM I lost my tickets because it timed out!!! for some reason it would not put my address to Canada optio
          rhumm04@fctvplus.net
Apr 21 2009 7:21AM I enjoy using Ticketmaster although sometimes it is difficult to find information I am looking for. I also
          rerodgers1@aol.com
Apr 21 2009 7:21AM I began my search 6 minutes after tickets went on sale. I jumped from Center Row U Center Row N C
          tforier@hotmail.com
Apr 21 2009 7:21AM sometimes I need a little more time to verify the seating etc before I continue before it times out
          jessica.whitaker@pgnmail.com
Apr 21 2009 7:20AM The fees are getting too high and make it difficult to purchase tickets.
          sweetdj2@verizon.net
Apr 21 2009 7:20AM GOOD JOB. KEEP UP THE GREAT WORK. DJ
          ken.burke@thehartford.com
Apr 21 2009 7:16AM More info on the event - such as recommended children ages and cost for children if applicable.
          jcollinger@eqt.com
Apr 21 2009 7:16AM A bit pricey.
          allybean2001@yahoo.com
Apr 21 2009 7:15AM I've used you for many years and have never had any problems!
          ruthgail@rogers.com
Apr 21 2009 7:13AM It would be nice to have the correct seating chart show up when ordering tickets.
          nicholsfamilyof5@yahoo.com
Apr 21 2009 7:13AM WHen an event is sold out....state that instead of continually allow people to try for tickets. very aggr
          rossol@usc.edu
Apr 21 2009 7:13AM I pay more on ticketmaster (vs. craigslist or ebay) because I like knowning for sure that I will get exact
          melissa.ames@gmail.com
Apr 21 2009 7:11AM It is ridiculous that not only do you charge a $9.75 convenience fee but that you also charge $5.15 ord
          cjenkins15@cox.net
Apr 21 2009 7:09AM I love the design of the site but the page where you pay should not be timed its very frustrating when
          betysboots@aol.com
Apr 21 2009 7:08AM Wonderful experience. Got pre-sale tickets front row center!
          mhruden@yahoo.ca
Apr 21 2009 7:07AM handling fees and all that other made up charges are an immediate turn off from this service - I would
          grigornik@hotmail.com
Apr 21 2009 7:05AM To have ability to choose the sector in the concert venue when buy event tickets not just best availab
          randon_15@yahoo.com
Apr 21 2009 7:05AM Thank you so much! I can't wait for the game!
          xxx@gmail.com smooth process.
Apr 21 2009           Very
          LindsayAO@gmail.com
Apr 21 2009 6:54AM Ticketmaster is pretty much the only way I purchase event tickets online or at retail.
          Chrisab429@aol.com
Apr 21 2009 6:51AM prices are a bit high I really think you should include all fees and service charges in the shown ticket pr
          diazklevens@bellsouth.net
Apr 21 2009 6:45AM Ticketmaster charges too much.
          cpetty30@yahoo.com
Apr 21 2009 6:40AM My overall purchasing experience was good. However I didn't like the convenience fee on each of the
          havins_01@yahoo.com
Apr 21 2009 6:20AM I thought that it was alittle difficult to find the event at first but then I refinded the search and I found
          lnanjohnson@gmail.com
Apr 21 2009 6:09AM The site was easy to navigate through.
          FOCUSEDGIRL01@aol.com
Apr 21 2009 6:07AM We are pleased to purchase from ticketmaster and we will continue to do so to see Portland Pirates a
          dadezbaby@gmail.com
Apr 21 2009 6:07AM I love the ease of not having to input my credit card info. And Ticketmaster is a name I can trust!
          mariank54@comcast.net
Apr 21 2009 6:07AM I don't have my tickets yet however the ease of the site was good.
          patodsr@verizon.net
Apr 21 2009 5:47AM It was easy to use
          mgogol2@alleghenyenergy.com
Apr 21 2009 5:46AM The confirming passwords" are much easier to read now."
          w4ellis@yahoo.com
Apr 21 2009 5:39AM Great experience!
          pels_christopher@yahoo.com
Apr 21 2009 5:38AM convenience fees are outrageous but other than that the service was good
          jennie@afiloans.com
Apr 21 2009 5:35AM Ticketmaster should have field ofering an option to name" the card we store such as Cap1 Visa. I pers
          map_52477@yahoo.com
Apr 21 2009 5:29AM I was a little frustrated not being able to use my first choice of credit card and re-entering the same in
          sxygrl1382@yahoo.com
Apr 21 2009 5:23AM I dont like the fact that when you have to choose a shipping method there is no explanation for how t
          ebinkula@yahoo.com
Apr 21 2009 5:01AM Theater layout is not really clear enough - would be better to have more row numbers etc. so seat loa
          nathananthonybell@yahoo.com
Apr 21 2009 4:42AM The Fast Ticket option is good. The other charges are a little rediculously high. Sorry but that's my op
          christine.smith@york-claims.com
Apr 21 2009 4:24AM The site frustrates me as once I PURCHASE THE TICKET AND ENTER THE CREDIT CARD THE TIME ELAPS
          USIWIFEB@AOL.COM
Apr 21 2009 4:22AM the timer needs to be a little longer so in case a person has a little distraction they would not lose the
          kate200094@yahoo.com
Apr 21 2009 4:21AM The service is great but the extra charges are excessive to say the least.
          richdevel@hotmail.com
Apr 21 2009 3:16AM I don't enjoy paying ticket handling and processing fees on already expensive tickets. It would be bett
          mdavis73@student.mccfl.edu
Apr 21 2009 3:10AM I enjoy buying my tickets through ticketmaster because i have the choice of shipping or acuiring them
          mitchellmohr@hotmail.com
Apr 21 2009 1:36AM ticketmaster website is really easy to use. i like the improvements made on the site since the last time
          Sarahjean411@yahoo.com
Apr 21 2009 1:24AM I had a great experience! The concert tickets I purchased were extremely easy to find. I found much b
          eserve@gmail.com
Apr 21 2009 12:02AM My eyes are bad and I timed out on the billing page 3 times. If my son didn't really want tickets I woul
          Abby.bagay@gmail.com
Apr 20 2009 11:42PM I wish there were a list of seats available in the theater rather than having to hope for a better ticket e
          project20v@rainierconnect.com
Apr 20 2009 11:19PM I just wish there was a way to see all seats availiable then pick and pay. Not pick your price and that's
          lcr3332@hotmail.com
Apr 20 2009 11:16PM good web site
          rgfeldman@cox.net
Apr 20 2009 11:05PM Fees for service handling etc are excessive.
          daydreamer9903@yahoo.com
Apr 20 2009 10:51PM I would have loved being able to choose my seats but this is my first time useing this site.
          tjle@uci.edu
Apr 20 2009 10:51PM it was great! super speedy and i love that you have the timer at the bottom of the page now!
          laura_a_liles@yahoo.com
Apr 20 2009 10:45PM I think Ticketmaster is a monopoly and robs customers with their excessive fees. I just bought $30.00
          keonrdskin4life@hotmail.com
Apr 20 2009 10:32PM I want to be able to see where am sitting on the seating chart.
          mfredette@sbcglobal.net
Apr 20 2009 10:26PM Very well put together website. No problems no questions no hassles easy to use.
          travis_wp@yahoo.com
Apr 20 2009 10:20PM 1) When discarding a ticket search and you want to find new tickets it would be nice to have the abilit
          daniels9007@sbcglobal.net
Apr 20 2009 10:19PM I found the site very organized
          sitzman09@msn.com
Apr 20 2009 10:11PM very difficult to complete purchase in time allotted and the mastercard verify system was unnnecessa
          roxandjim@verizon.net
Apr 20 2009 10:09PM I did not like that there was not a seating chart available during ticketing process. The rest was fine an
          morrisocj@sbcglobal.net
Apr 20 2009 9:58PM I was trying to buy tickets to the Festival of Books. After choosing the panel I wanted I needed to type
          christieriley@comcast.net
Apr 20 2009 9:48PM Tickets are getting too expensive. Have limited amount of money I will spend. Will not be attending an
          moberndorf@yahoo.com
Apr 20 2009 9:45PM Still don't know what seats I bought; very high service fees; site slow and difficult to get to work; will a
          kcs0330@yahoo.com
Apr 20 2009 9:44PM I believe that there shouldn't be a time clock when one is trying to make an order. I know there are pe
          SweetieShari@aol.com
Apr 20 2009 9:42PM It would be an advantage to see the view from where i'm going to be sitting before I make the purcha
          surgeon_2b_md@yahoo.com
Apr 20 2009 9:35PM i wish there was a way to notify me of special events and have a chance to reserve GOOD tickets
          nana44050@hotmail.com
Apr 20 2009 9:34PM I would have liked to have ordered a parking pass with this but it wasn't avail. with this purchase
          argos16@rogers.com
Apr 20 2009 9:17PM I was unaware of the extra $3.15 processing fee until the very end of the transaction. I should have be
          chowchow6868@aol.com
Apr 20 2009 9:09PM The whole purchase was OKbut the time limits are very upsetting and that is the nice way of putting it
          alsikesii@yahoo.com
Apr 20 2009 9:07PM It would be nice if on multiple ticket purchases there was not a convenience charge for every ticket O
          envader343@yahoo.com
Apr 20 2009 9:00PM First time using this system it seems rather simple. One idea would to be in connection with the organ
          bobferro@sbcglobal.net
Apr 20 2009 8:57PM not to sure about ticket fast
          onexlnman@gmail.com
Apr 20 2009 8:56PM This is my first time ordering an event tickets from ticket master and also I had one of the representat
          mhubbard64@cox.net
Apr 20 2009 8:54PM I understand the timer but dont like it
          milamsw@gmail.com
Apr 20 2009 8:48PM The increase of the price from the ticket price to the purchase price seemed pretty steep. $2.50 of it
          tangie66@hotmail.com
Apr 20 2009 8:46PM The customer service was extremely slow. I was transferred to three different departments and ultim
          peggyfogg@comcast.net
Apr 20 2009 8:44PM I felt that there were a lot of fees per ticket added on. Made me feel nickled and dimed to take the fa
          mcdonnelldm@hotmail.com
Apr 20 2009 8:36PM Expensive fees
          xsoloboy4u@comcast.net
Apr 20 2009 8:36PM Very convinient for me i will try it again
          prighter@satx.rr.com
Apr 20 2009 8:35PM the inability to see what was available across the board was vexing.
          jmarkus@cox.net
Apr 20 2009 8:23PM im glad im a fast typer..sorry for those who aren't
          nathaliekahn@yahoo.com
Apr 20 2009 8:21PM I appreciate the security involved with purchasing tickets but I think it is overkill to request confirmati
          bridgettebrothers@gmail.com
Apr 20 2009 8:21PM The website is easy to navigate and the only problem I had was the small amount of time I had to dec
          likealaser1@cox.net
Apr 20 2009 8:21PM I would LOVE LOVE LOVE to be able to click on a Section of the venue's map to pick out the best ticket
          tom.marron@bsci.com
Apr 20 2009 8:16PM Having to search for tickets for multiple dates is very tedious.
          micheler@peak.org
Apr 20 2009 8:16PM Overall it was a good experience. I did however just notice that I had marked that I wanted the insur
          xxx@mchsi.com not understand the ticket information on the seating. It did not coincide with the seating char
Apr 20 2009            I could
          xxx@yahoo.com
Apr 20 2009            ticketmaster is fast and convienient. i love using it and would recommend it for anybody.
          tinathern@yahoo.com
Apr 20 2009 8:01PM I think that the convenience charge shouldn't be charged since you are already paying for taxes and th
          sandymd21@aol.com
Apr 20 2009 7:59PM It would be helpful if multiple seating options are presented.
          sb.herb@comcast.net
Apr 20 2009 7:58PM why is there a charge when I print my ticket? In that case you have no additional costs why me?
          gmerribeth@gmail.com
Apr 20 2009 7:53PM i alway enjoy use ticket master its fast and easy way to find what i m looking for thanks
          rhonda_70607@yahoo.com
Apr 20 2009 7:53PM $10.75 convenience Charge & $5.25 Order Process charge - Waaaay toooo much - come on - get real.
          gboblak@sbcglobal.net
Apr 20 2009 7:43PM I did not know I would have to pick up my/our tickets at the box office!
          xxx@aol.com
Apr 20 2009           expensive
          rkibota@verizon.net
Apr 20 2009 7:42PM Too many service charges
          jackiecrayton@otmail.com
Apr 20 2009 7:30PM The only thing I do not like is that I have to continue to find the best seating by starting over I do not l
          cheriseseay@yahoo.com
Apr 20 2009 7:30PM The amount of time to make a purchase is TOO SHORT I had to start over 3 times and started to just g
          pureromancebytiphanie@gmail.com
Apr 20 2009 7:27PM The only thing I had an issue with was when I was trying to purchase my tickets even though I would b
          coniglrs@sbu.edu
Apr 20 2009 7:25PM I do not see the necessity to charge for shipping when you are sending an email that the consumer is
          jacobhsanders@hotmail.com
Apr 20 2009 7:18PM It took me longer to investigate the details of all the offers than was given to buy the tickets so I had t
          MegMatre@gmail.com
Apr 20 2009 7:15PM I am always impressed with Ticketmaster and have not had any problems so far.
          sdjennifer@cox.net
Apr 20 2009 7:10PM I went to purchase my event tickets but was told that I waited too long and I had lost my tickets even
          xxx@bellsouth.net
Apr 20 2009           Your extra add-on fees are a rip-off considering you have a monopoly on event tickets!
          macjacdud@aol.com
Apr 20 2009 7:00PM great site!! One of the easiest sites I've ever used-- keep up the nice work!! THANKS!!
          dmcountess@bellsouth.net
Apr 20 2009 6:57PM Easy and fast - I choose Ticketmaster whwnever possible
          tingemann@comcast.net
Apr 20 2009 6:55PM The added fees were a bit much captive audiance rip off.
          cheermgl@earthlink.net
Apr 20 2009 6:53PM Convenience charge is too expensive.
          rrybicki@charter.net
Apr 20 2009 6:53PM Would be nice to have more than one selection of seats at a time.
          mask7264@aol.com
Apr 20 2009 6:50PM What are convenience charges? What do they cover? Why on each ticket per transaction?
          MarthaM320@aol.com
Apr 20 2009 6:50PM I trust the site and i always purchase my tickets through ticketmaster
          rec23@students.uwf.edu
Apr 20 2009 6:48PM Be more up front with the additional ticket charges such as convenient charges.
          badillojasso@aol.com
Apr 20 2009 6:43PM I would like to just select the event and get output of all dates available tickets.
          wtg002@shsu.edu
Apr 20 2009 6:42PM i have used ticket master several times for events at this same theater and for the same type of music
          xxx@aol.com additional service fees deter me using ticketemaster as a primary source for ticket purchases the h
Apr 20 2009           the
          Kjspo@aol.com
Apr 20 2009 6:39PM $30.00 in charges when I'm printing my own tickets seems a little ridiculous
          donnag@carolina.rr.com
Apr 20 2009 6:36PM I do not care for the timer at the bottom of the page. I feel like I am being rushed and I do not like tha
          tinatroberts@hotmail.com
Apr 20 2009 6:34PM The taxes and fees are way to high makes the tickets about 25.00 more. Was no happy. Hate purchas
          laxmand7@aol.com
Apr 20 2009 6:32PM I beleive the handling charge should not be that high per ticket. I understand there should be a surcha
          Sindys_1@yahoo.com
Apr 20 2009 6:31PM the only thing I did not like is being rushed to check out and verify my card
          humberto.lara@meigroup.com
Apr 20 2009 6:30PM I would like to have the opportunity to select the location of the tickets the same way I select an airpl
          the1beerwolf@gmail.com
Apr 20 2009 6:28PM I was ordering five tickets and it only gave me four tickets. It didnt charge me for the fifth but then ag
          risch001@umn.edu
Apr 20 2009 6:26PM You have a poor method of delivering tickets. Outrageous prices to ship tickets. The pity is that you a
          cpginc2@aol.com
Apr 20 2009 6:25PM Very satisified
          azspiraldancer@hotmail.com
Apr 20 2009 6:24PM Would prefer that fees were not so high per ticket
          DaddyDocS@Aol.com
Apr 20 2009 6:23PM The fees you charge are equivalent to stealing. They amount to just under 25% of the ticket price but
          illiad989@gmail.com
Apr 20 2009 6:22PM Ticket master is a great way to buy any product i would highly recommed this company to anyone.
          bfetterhoff@fastmail.fm
Apr 20 2009 6:17PM I have purchased tickets in past years but tickets were constantly sold out for majority of concerts wit
          theresalin@aol.com
Apr 20 2009 6:14PM I wish I could have seen where my seats are going to be abit better then what I was able to
          poehlman@q.com
Apr 20 2009 6:09PM It was great service and easy to use!
          kingfamilee@aol.com
Apr 20 2009 6:07PM There needs to be a more specific seat selection map in this process. I want to be able to see exactly w
          annibell15@hotmail.com
Apr 20 2009 6:02PM Convenience charge is quite high!
          GMACAP@aol.com
Apr 20 2009 6:01PM the time out too short
          bbomke@yahoo.com
Apr 20 2009 5:59PM Buying my tickets where very easy and afordable.
          jordan_myren@yahoo.com
Apr 20 2009 5:57PM Very satified. You guys make odering tickets easy.
          morris.swimlong@gmail.com
Apr 20 2009 5:54PM Hate the Convenience Charge" and order processing fee. Kind of a rip off."
          msbell212005@yahoo.com
Apr 20 2009 5:51PM I think this was a great option for me at this time and I appreciate the chance to see sucha exciting ga
          xxx@yahoo.com option to print tickets or ship them via regular mail to be received prior to three days before th
Apr 20 2009            online
          deerkilla82@yahoo.com
Apr 20 2009 5:45PM good site easy to use!
          jrbt@bellsouth.net
Apr 20 2009 5:43PM Fees need to be reduced!!!
          garwan1@comcast.net
Apr 20 2009 5:42PM highlight the seacrh again" button better"
          billieanglin@yahoo.com
Apr 20 2009 5:41PM I was confident in the measures taken to ensure a safe and secure online purchase
          thebrowns243@hotmail.com
Apr 20 2009 5:35PM I believe that prices are too high. You've probably never heard that before but a server cannot cost a
          tfacile@comcast.net
Apr 20 2009 5:24PM I had trouble getting my order to go through. I had to redo my order 3 times before I could get it to g
          rmnola@yahoo.com
Apr 20 2009 5:18PM Very simple and easy because I have a ticket master account.
          felicia_5_1999@yahoo.com
Apr 20 2009 5:18PM to many processing fee
          tedatind@yahoo.com
Apr 20 2009 5:17PM Thank you for offering a fair and honest product. Please keep it that way.
          donta.wade@gmail.com
Apr 20 2009 5:17PM Great would like to have more time
          smasonrn@hotmail.com
Apr 20 2009 5:12PM I have always been satisfied with Ticketmaster
          xxx@aol.com timer" on each page of the Ticketmaster website is arrogant useless and could be quite counter-p
Apr 20 2009            The
          lar.kopas@yahoo.com
Apr 20 2009 5:07PM An additional convenience fee was charge that I think should have been at least part of the $6.70 tack
          mgamlin@comcast.net
Apr 20 2009 5:02PM It would be great to be able to see the actual position of the lettered and numbered seating at the dif
          jaymarsac@gmail.com
Apr 20 2009 5:00PM overall satisfaction with the experience was positive. Prices and fees exhessive however
          kat.fitz@gmail.com
Apr 20 2009 4:58PM Your survey is strange... I bought tickets not sure what everyone else is getting... but tickets" was not
          flim_springfield@hotmail.com
Apr 20 2009 4:55PM The fees of this website are too high.
          baldwinneat@aol.com
Apr 20 2009 4:55PM The problem I have is finding seating of more than 1 seat. there may be 6 seats in a section opened
          nanofoh@zoomtown.com
Apr 20 2009 4:53PM Tickets were expensive fees charges and so forth were like the death of a thousand cuts. I was not fo
          sharafun01@yahoo.com
Apr 20 2009 4:52PM i thought the $8.00 per ticket fee was excessive.
          HARTJOND@COMCAST.NET
Apr 20 2009 4:51PM I WOULD LIKE MORE INFO ON ALL THE AUXILIARY FEES I MUST PAY BEYOND THE BASIC TICKET PRICE
          eyeowe54@optonline.net
Apr 20 2009 4:44PM Extremely satisfied with your service and the ease in ordering event tickets on line. My mom always r
          CCAFFEY@carolina.rr.com
Apr 20 2009 4:38PM very easy to use
          pepsi1186dd@hotmail.com
Apr 20 2009 4:37PM I didn't like that your decision is timed. I understand why the feature is there but it did make me feel p
          valandcraig@yahoo.com
Apr 20 2009 4:34PM The convenience charges and order processing fees are too high!
          emmibird@hotmail.com
Apr 20 2009 4:33PM I have used ticketmaster for many concert ticket purchases. I find it easy to use and very accessible an
          gavin.prosser@yahoo.com
Apr 20 2009 4:24PM $10.25 per ticket convenience fee is too high
          Shellyfrog118@aol.com
Apr 20 2009 4:22PM there are alot of hidden fees" like facility use charges and stuff like that that make your ticket buying j
          mjconn469@yahoo.com
Apr 20 2009 4:22PM The first time I tried to order tickets my time ran out not because of something that I did. It was beca
          dwmccarty@nc.rr.com
Apr 20 2009 4:19PM Being able to see seating availability for the entire event schedule is impossible. Having to start over
          beb0p2071@aol.com
Apr 20 2009 4:16PM good service easy to navigate not a long wait
          shereen.myers@gmail.com
Apr 20 2009 4:15PM You charge way too many extra fees. If I ever have the opportunity to use a different service I would.
          chriskristy2000@yahoo.com
Apr 20 2009 4:14PM The site is very easy to use. I understand the need to do the verification codes but I did find it a bit an
          janemariedoe@yahoo.com
Apr 20 2009 4:13PM too many fees
          spammingisacrime@yahoo.com
Apr 20 2009 4:09PM Searching for tickets for a narrow range of dates was impossible. Tickets presented as purchase optio
          buresgirl8@aol.com
Apr 20 2009 4:07PM Though I understand the need for fees it still bothers me to pay an additional $25 per ticket for fees a
          celinafajardo@ftgcorp.com
Apr 20 2009 3:59PM I do not like the fact that I cannot go and find another date easily.
          carol.mullinax@yahoo.com
Apr 20 2009 3:53PM I would like to be able to see all open seats instead of having to pick a category of seats and then go b
          moparnancy@yahoo.com
Apr 20 2009 3:46PM Very easy sight.
          jcellis@umich.edu
Apr 20 2009 3:44PM seating chart did not contain seat numbers
          ericaschecter@hotmail.com
Apr 20 2009 3:43PM It would be great if you could find another way to secure the site rather than ask your customers to ty
          greytiger63@yahoo.com
Apr 20 2009 3:43PM Ticket master is an excellent way to do business for your entertainment purposes.
          bob.briggs@pangeair.com
Apr 20 2009 3:41PM I find the extra charges to be ridiculous. I know you already know the public feels this way. It is amazin
          knipxaine@hotmail.com
Apr 20 2009 3:39PM I wish the tickets included all of the fees so that you could budget a trip all the add ons almost add up
          pheessels@aol.com
Apr 20 2009 3:37PM I don't like the time clock.
          azralphie@hotmail.com
Apr 20 2009 3:34PM It should not cost anything to print my own tickets up on my computer.
          lauriefultz2001@yahoo.com
Apr 20 2009 3:34PM I think the service fee is a little high.
          xxx@gmail.com transaction.
Apr 20 2009             Quick
          miamiller313@hotmail.com
Apr 20 2009 3:30PM Service has always been great.
          mm517fl@yahoo.com
Apr 20 2009 3:30PM I don't like the fees $2.00 here $2.00 there I spent almost $10.00 for fees. And what are they for I don
          mshaw17@mac.com
Apr 20 2009 3:30PM You guys are sick keep it up. And thanks for my incubus tickets.
          heatherly_pennington@yahoo.com
Apr 20 2009 3:29PM Always a pleasure but watch your charges.
          claudem1050@sbcglobal.net
Apr 20 2009 3:19PM Ticketmaster is very convenient and easy to use. Very reliable.
          Claudiajwilson@aol.com
Apr 20 2009 3:17PM I was told I could print the tickets on-line but I never saw that option come up. It would have been mu
          keirns.12@osu.edu
Apr 20 2009 3:16PM The various processing fees and convenience charges are a bit extreme. Feel much like I've been nicke
          deaconblues95610@hotmail.com
Apr 20 2009 3:10PM This is the worst buying experince Ive ever dealt with in my life
          nkfly@aol.com
Apr 20 2009 3:10PM Thought the short time you have to fill in the page and check your info. was a little intimidating. It tim
          drfranza@yahoo.com
Apr 20 2009 3:09PM They are thieves. They always have been and always will be. The convenience charges on the ticket or
          deployedwithoutu@aim.com
Apr 20 2009 3:06PM very help full
          jefferyadriel@gmail.com
Apr 20 2009 3:03PM site is very user friendly had no problem navigating the site and retrieving the info that i needed
          bokayoung@yahoo.com
Apr 20 2009 3:00PM Felt very rushed with the timer ticking off. Need a little more time to make decision. Seemed like I w
          jordan@mailfolder.net
Apr 20 2009 2:53PM $4.75 per ticket as a fee which is really $5.75 with the $2 order processing fee (based on two ticket pu
          iberber55@yahoo.com
Apr 20 2009 2:52PM Hard to find where was my seat location on the drawing.
          frlesure@mail.med.upenn.edu
Apr 20 2009 2:44PM What is the definition of best available"? No matter the combination I could not get floor seats unless
          ferber4@yahoo.com
Apr 20 2009 2:39PM I think that Ticketmaster fees are outrageous. Per ticket charges? C'mon! That's ridiculous especially
          janderosia1@yahoo.com
Apr 20 2009 2:37PM the timer drives a person crazy. i bet i tried it at least a dozen times or more. it clicks out too fast. i'd r
          jpuhala@steelersfan.net
Apr 20 2009 2:31PM Ticket master is the only way to go for any special event ...sportsmusic..thanks
          maguires@pacbell.net
Apr 20 2009 2:30PM The service is way too expensive. Also I do not see why you need to keep typing in the security match
          roahenry@hotmail.com
Apr 20 2009 2:28PM I wish you had a better seating chart for this event especially being a first time guest to a new venue.
          karriemorris65@yahoo.com
Apr 20 2009 2:28PM everything good
          lyn.lewis@live.com
Apr 20 2009 2:28PM Not able to select seats for the venues. No descriptions of the performances. Says you can use amex
          hussonchop@cox.net
Apr 20 2009 2:25PM Great service!!!!
          rilla.williams@colostate.edu
Apr 20 2009 2:23PM The final verification of the credit card was problematic when i tried this when purchasing Fleetwood
          jbg310@aol.com
Apr 20 2009 2:16PM frustrating to return to screens when tickets intended are not available
          fma00@uol.com.br
Apr 20 2009 2:12PM My 1st option was to purchase tickets for U2 in Pasadena. Although the site informed 'find tickets' wh
          urskrishna@gmail.com
Apr 20 2009 2:12PM great place to buy tickets for less
          azmarcia2@cox.net
Apr 20 2009 2:07PM Cumbersome website. Awkward to use. If you don't remember your password you lose the tickets. Sh
          terir9@hotmail.com
Apr 20 2009 2:06PM Buying is quick and easy and prices are great.
          emmanmin1@yahoo.com
Apr 20 2009 2:05PM The only thing I had a hard time with was the time limit. I lost my tickets 3 times before I could actua
          OLSONFLASH1@AOL.COM
Apr 20 2009 2:03PM I think this site is wonderful very good set up and very clear to understand.
          selp44@gmail.com
Apr 20 2009 2:03PM i have no way of knowing what seating was given to me even though i know what seats i had uppon o
          zakgeorge@hotmail.com
Apr 20 2009 1:59PM That wasn't fun nor enjoyable at all. You better believe I earned a gift of $100 bucks. This was a relat
          MGTaylor23@gmail.com
Apr 20 2009 1:58PM Everytime I order the convenience" charge gets more and more expensive. It is not at all convenient.
          clemke@soboba.net
Apr 20 2009 1:43PM online tickets are perfect thank you!
          mel29bretfan@gmail.com
Apr 20 2009 1:36PM It was easy and great thanks!
          wobrian@cox.net
Apr 20 2009 1:25PM I have a coupon for a free ticket with each ticket purchased. I only purchased 3 tickets > I am not sure
          tallblondchiq89@yahoo.com
Apr 20 2009 1:22PM Convenience charges are WAY too high (more than 25% of the ticket price sometimes). I would rather
          brentlauren@gmail.com
Apr 20 2009 1:20PM i didnt find it fair that i had to buy a fanclub membership as a part of the presale.
          jpalumbo@stny.rr.com
Apr 20 2009 1:18PM The processing fees are WAY too expensive. It makes me not want to buy the tickets - sort of ticks" m
          glenda.martin@gsmcmarshall.org
Apr 20 2009 1:17PM Great site
          mariaorellanaseveriche@gmail.com
Apr 20 2009 1:15PM The overall buying process is simple the only thing I took issue with was the high price of extrace fees
          muttznut@sbcglobal.net
Apr 20 2009 1:15PM easy and convienient
          Relly499@aol.com
Apr 20 2009 1:09PM Ticketmaster should be more acessible and available to answer consumer questions by phone as need
          botarded115@aim.com
Apr 20 2009 1:07PM Ticketmaster is a very good site for gettng event tickets! I also respect that the details of some concer
          hans@tankman.com
Apr 20 2009 1:05PM Easy to use and a great resource
          rindone20@gmail.com
Apr 20 2009 1:03PM It is very difficult to click throughout the site especially when you want to start a new search without
          xxx@bellsouth.net a while since I'd purchase through Ticketmaster and didn't know I had to be prepared once I'
Apr 20 2009           it's been
          xxx@care2.com trying to purchase online exactly at 10am for U2 tickets. Never had a chance for GA tickets. My
Apr 20 2009           Began
          cbeacock@shaw.ca
Apr 20 2009 1:01PM easy to use quick responses
          Maria.Molinar@ci.irs.gov
Apr 20 2009 12:57PM There are to many other charges included in the purchase of events i.e. Facility Charge Convenience C
          joepeg4@gmail.com
Apr 20 2009 12:53PM I hate Ticketmasters - I only use it when I need tickets for events and I am out of country. I hate the s
          MARKLSHANE1942@yahoo.com
Apr 20 2009 12:52PM web site closed up at end but havent located tutorial on how to get tickets>> NOT SO GOOD for an
          karenhoyt@mac.com
Apr 20 2009 12:51PM My only problem accessing the site for tickets is trying to read the security word.
          deus.oscura@gmail.com
Apr 20 2009 12:50PM I hate hate hate the fact that your convenience charges are almost half of the ticket face value!
          daneal@hcmhcares.org
Apr 20 2009 12:49PM Ticketmaster has the market cornered when it comes to event tickets. they have no competition. som
          jeffrey.barger@reynoldspkg.com
Apr 20 2009 12:48PM No complaints. I was very pleased with my experience with Ticketmaster.
          whoenle@cinci.rr.com
Apr 20 2009 12:43PM I had a hard time going back to check other dates and seat availabilitites easily. Also the ticking clock
          agoodgain@yahoo.com
Apr 20 2009 12:43PM Overall I use ticket master for all of my ticket purchases. I've used them for the previous 10yrs. with o
          adamivicic@gmail.com
Apr 20 2009 12:40PM This is my first time using ticketmaster and overall I was pleased with the expereince. I wish more tick
          mouttet@bigfoot.com
Apr 20 2009 12:39PM Please have an all inclusive price. It will make all your customers a lot less pissed of at all the ticket se
          chandanise@yahoo.com
Apr 20 2009 12:38PM I didn't like the fact that I didn't have enough time to fill out certain sections. I am very disappointed t
          spence.precourt@yahoo.com
Apr 20 2009 12:38PM I can't wait to see the show. Ticketmaster sure is a quick and easy way to manage tickets.
          garzaja83@yahoo.com
Apr 20 2009 12:36PM It was fast easy and very user friendly.
          BEFFIEO@YAHOO.COM
Apr 20 2009 12:32PM EVERYTHING FINE
          waltingl@verizon.net
Apr 20 2009 12:31PM It is absolutely ridiculous for Ticketmaster to charge a 30% mark-up fee for me to pick up my tickets to
          legalalicat@yahoo.com
Apr 20 2009 12:30PM I was a little stressed while trying to read the Ticketmaster purchase terms/policy while the clock was
          bigdealneil@yahoo.com
Apr 20 2009 12:28PM Very nice and efficient. Well done!
          fases21@hotmail.com
Apr 20 2009 12:27PM ok
          danieljeant@gmail.com
Apr 20 2009 12:27PM Exceptional service. Thank you
          misschelld@hotmail.com
Apr 20 2009 12:24PM The is unintended pressure to make a decision and to be ready for purchase with that timer counting
          vlcomgrl13@aol.com
Apr 20 2009 12:24PM your processing charges are bullshit!
          rchowdhury23@msn.com
Apr 20 2009 12:23PM The Service fees are really hard to swallow in this economy. Your monopoly is a free ticket to price go
          becka.dash@gmail.com
Apr 20 2009 12:23PM the website takes forever to load - it took me nearly an hour just to get to the page to select tickets.
          mascaramanniquin@gmail.com
Apr 20 2009 12:17PM I really like tickemaster the only thing i'd change would be the customer being able to chose seats like
          kqdogzrule516@earthlink.net
Apr 20 2009 12:15PM Ticketmaster is doesn't have its level of quality it once had. By clicking a tab called get Official Platinum
          fitzmanix@gmail.com
Apr 20 2009 12:15PM I am not technologically sophisticated and it takes me a little longer to complete the order informatio
          agryszowka@gmail.com
Apr 20 2009 12:08PM It would be nice if you would put the seats I purchased on the confirmation page. It showed how muc
          bland1@ucla.edu
Apr 20 2009 12:07PM I feel that that more time needed to be given during the shopping stage. I had forgot my password an
          lmdonnel@usc.edu
Apr 20 2009 12:05PM As someone purchasing tickets for a sporting event I wish I could have had a selection of tickets not a
          ticketmaster@happywaffle.com
Apr 20 2009 12:04PM I failed to place an order when I tried it earlier today. When I entered my billing info and clicked Conti
          smr13@bellsouth.net
Apr 20 2009 12:03PM I have no choice but to buy tickets from Ticketmaster. The tickets are $20 each. I buy two tickets and
          pemozdzi@unity.ncsu.edu
Apr 20 2009 12:03PM only thing is the bot protection is a pain
          gould.amelia@gmail.com
Apr 20 2009 12:00PM always have great experiences with ticketmaster
          sheisthephoenix@yahoo.com
Apr 20 2009 11:55AM Total price could have been added up at each page. {ie not jus 35x2 plus 3.50 x2 )
          russell.james@wachovia.com
Apr 20 2009 11:53AM I love ticketmaster. They always have the tickets I want at a great price.
          RStewart@werner.com
Apr 20 2009 11:53AM very easy and quick to purchase
          BROEDER01@COMCAST.NET
Apr 20 2009 11:52AM VERY HAPPY CUSTOMER
          ancfm@uaa.alaska.edu
Apr 20 2009 11:50AM The clock timer should be longer. Some people doesn't type as quick as others. Normal timeframe to
          bowtie_thunder@msn.com
Apr 20 2009 11:47AM I think it is a little much to charge me to print my own tickets. I would think that would save you so m
          bjcaldwell@tx.rr.com
Apr 20 2009 11:46AM Quick and easy but timewise I felt rushed and fee's too high
          dlast0001@aol.com
Apr 20 2009 11:44AM I would like to be able to select tickets from a list of available tickets rather than having the system" d
          nem1318@hotmail.com
Apr 20 2009 11:41AM Ticketmaster should face charges for having a monopoly... the charges fees shipping options are all ou
          ceastm2@towson.edu
Apr 20 2009 11:39AM I've always looked at Ticketmaster for concert tickets and I am always satisfied with the prices.
          jwilson111987@verizon.net
Apr 20 2009 11:39AM You took away the option of getting the tickets sent to you for free using USPS which was a little upse
          rosesh49@aol.com
Apr 20 2009 11:33AM easier to purchase tickets today than I expected!
          dougo1@tx.rr.com
Apr 20 2009 11:33AM Delivery options (required)- doesn't include WILL CALL" !"
          lara.jakobsons@gamil.com
Apr 20 2009 11:32AM I am happy with the purchase of event tickets; however the cost of additional charges on top of the ti
          matthew.dziedzic@trizetto.com
Apr 20 2009 11:31AM Easy to use and easy delivery.
          ezmeralda.garcia@ventura.org
Apr 20 2009 11:25AM There should be a member discout for all purchases made. I purchase items from Ticketmaster at lea
          Greyfeather5300@aol.com
Apr 20 2009 11:23AM I think it was very easy once i figured out what I was doing will continue to use this service as needed
          llmadiaz@hotmail.com
Apr 20 2009 11:23AM opportunity to buy tickets in other countries
          BILANDER9@AOL.COM
Apr 20 2009 11:20AM HAD A LOT OF TROUBLE WITH GETTING MY CREDIT CARDS VERIFIED AND THE VERIFICATION SCREEN
          sbradley@co.currituck.nc.us
Apr 20 2009 11:14AM I could not tell if these were the only tickets left for the show as best available. I did not feel i had eno
          umbrens@hotmail.com
Apr 20 2009 11:11AM I was unsure of how the seats where classified
          katebmcmahon@gmail.com
Apr 20 2009 11:10AM The service charge of $11 per ticket is ridiculous especially as the orginal ticket is only $35. The service
          dougmcinelly@techniquex.com
Apr 20 2009 11:09AM It was fairly easy to make my purchase
          fernando.lds@gmail.com
Apr 20 2009 11:09AM are you doing anything to improve the way one can relate the location of the tickets I'm buying and th
          cdspalding@hotmail.com
Apr 20 2009 11:06AM Why do you charge a convenience fee" when there really is no other way to purchase a ticket"
          sbabb@parker.com
Apr 20 2009 11:06AM I did not like the timer because I forgot my password and time ran out on me. I had to log in again
          boardnvlxn@aol.com
Apr 20 2009 11:06AM What is included in the convience charge and the order processing fee? Why are they per ticket and n
          pamela615@sbcglobal.net
Apr 20 2009 11:06AM Wanted to see perhaps what other seats were available-option of maybe 3 vs only giving 1 seat choic
          rome.stuart@gmail.com
Apr 20 2009 11:05AM I think the costs laid on each ticket purchase for a purchase of two or more tickets always feels unjust
          MindyLZ@aol.com
Apr 20 2009 11:04AM I totally resent the excessive fees of $7.70 per ticket plus an additional $3.60 Handling Fee.""
          jainsworth2@cox.net
Apr 20 2009 11:03AM The process was very quick and a pleasant experience overall.
          cotahumb@hotmail.com
Apr 20 2009 10:55AM Only small improvement to make on web page but great service. Get lower shipping charges.
          vegascatcall15@yahoo.com
Apr 20 2009 10:54AM with the clock at the corner ticking down at the time of ordering had me rushing to type in the right in
          gdbrady@cox.net
Apr 20 2009 10:48AM quite easy to use however when trying to enter a new MC account it was hard" to find how to enter a
          NBApollo1@aol.com
Apr 20 2009 10:48AM I had the opportunity to get great seats for the U@ concert. By the time I could complete the informa
          geraldgodfrey@aol.com
Apr 20 2009 10:47AM Fees are too high!!!
          france_azgirl@hotmail.com
Apr 20 2009 10:47AM expensive fees
          tholzinger@gmail.com
Apr 20 2009 10:47AM Even though I understand that Ticketmaster needs to make money I think charging a per ticket fee wh
          mrrobinson2u@comcast.net
Apr 20 2009 10:45AM You guys need to lay off the fees...$13 in fees on a $20 ticket? Give me a break.
          amontoya7@cox.net
Apr 20 2009 10:45AM I thought when I checked off that I would pick up my tickets at a retail location I could pick them up at
          kendra.temple@advocatehealth.com
Apr 20 2009 10:45AM I order the tickets along with the dinner. However it doesn't say anything about where and when will
          schwinnboy50@yahoo.com
Apr 20 2009 10:43AM will call and mailing/processing fees are out of order
          CHARLES.E.SEPESSY@IRS.GOV
Apr 20 2009 10:43AM tHE SYSTEM WORKED WITH OUT A PROBLEM EACH TIME I USE IT
          emailmlozano@yahoo.com
Apr 20 2009 10:38AM There were just a few more fees then I'm use too seeing added is all.
          tballard@huntongroup.com
Apr 20 2009 10:38AM ticketmaster is a great way to purchase concert tickets.
          doree07@aol.com
Apr 20 2009 10:37AM the services you guys give are great. it is very easy to look for the event tickets you are looking for wit
          giveitup1985@yahoo.com
Apr 20 2009 10:36AM i just wanted to add that I bought 40 dollar tickets and had to pay an additionaly sixty dollars to atten
          alunited@aol.com
Apr 20 2009 10:36AM Too difficult to print tickets. All else good.
          tckk@earthlink.net
Apr 20 2009 10:35AM could use more time to decide on purchasing tickets for us slow thinkers and typers
          robert.weitzman@navy.mil
Apr 20 2009 10:35AM Only gripe is that the fee seems a bit high (~20% of ticket prices)
          aubosox@aol.com
Apr 20 2009 10:33AM Works for me. Took less than 3 minutes to get my tickets ordered! Great way to shop!
          jaguilar511@aol.com
Apr 20 2009 10:33AM good bussines
          wynnjk1@aol.com
Apr 20 2009 10:33AM There are too many add-ons for the purchase of event tickets.
          ofeham@gmail.com
Apr 20 2009 10:32AM The randomness of the selection of the tickets it's horrible.
          mzerkel@afsc.org
Apr 20 2009 10:30AM the pressure of having to choose which option you'd like while the clock runs is a little disconcerting a
          swetstr2413@aol.com
Apr 20 2009 10:30AM I don't understand why I had to purchase two ga pit tickets SEPERATELY. I had tried (multiple times) to
          emcnab@ncl.com
Apr 20 2009 10:30AM Wait time was a bit slow. Also it would be nice to have a pop up window to see the seating location r
          dmkreh@yahoo.com
Apr 20 2009 10:26AM nothing you have not heard of already. too many charges
          conieto@sbcglobal.net
Apr 20 2009 10:25AM It was GREAT
          chelseakeefer@yahoo.com
Apr 20 2009 10:24AM Wait time is ridiculous. I am never able to edit my stored credit card information. Site refresh time is s
          angelavanrell@gmail.com
Apr 20 2009 10:23AM It would be nice if one could see a grid with available seats and click on them when choosing.
          fight4yourights@gmail.com
Apr 20 2009 10:22AM I wish I was able to select seats or area that I prefer to sit at to see if they are available rather than pla
          LoboSR65@aol.com
Apr 20 2009 10:22AM The timer got me the first time around so I lost my seats and had to search again. At least I got the sa
          mvalentine@fastq.com
Apr 20 2009 10:21AM I am very disappointed. I spent $300 yesterday and $550 today on Ticketmaster. However today whe
          john@winequest.com
Apr 20 2009 10:20AM Just try to keep those ticket fees down
          xxx@asu.edu
Apr 20 2009           Very easy to use!
          ecniv666@yahoo.com
Apr 20 2009 10:20AM Thanks!!!!!
          russell_p_mease@hotmail.com
Apr 20 2009 10:20AM Ticketmaster you are the only online merchant that I know of that offers certain concert tickets. In ot
          dtw597@aol.com
Apr 20 2009 10:20AM I was disappointed in the $4.50 charge.
          marysmall18@hotmail.com
Apr 20 2009 10:19AM The first purchase did not go through due to website error. I had to re-do my whole purchase. It was f
          mdiaz@insertech.net
Apr 20 2009 10:19AM I wish buyers from foreign countries could print our tickets to avoid standing in line to pick tickets alra
          ed@sunward.org
Apr 20 2009 10:19AM I would like to see the seating that's available in each price range without having to make a selection f
          xxx@aol.com
Apr 20 2009           Ticketmaster is fast and convenient.
          CyrusAngelus@gmail.com
Apr 20 2009 10:19AM Easier to manuever when I got the gist of what the process took.
          golfindaddy@cox.net
Apr 20 2009 10:18AM Highly effective purchasing options.
          bucca@theedge.ca
Apr 20 2009 10:18AM Time limit to complete transaction was too short. I had to enter the site three times. Also no explaina
          cipriano@wellsfargo.com
Apr 20 2009 10:17AM Was timed out in trying to input my information not remembering I had already established a TicketM
          rfeland@cox.net
Apr 20 2009 10:16AM It beats hitting redial on the phone!
          frownie@cox.net
Apr 20 2009 10:16AM My first order (Which had better seats!) didn't go through an error occured in the checkout process.
          jstallones@ca.rr.com
Apr 20 2009 10:15AM The nandling charges were ridiculous. I'll drive to the box office from now on or will find other entert
          bradlwilson@cox.net
Apr 20 2009 10:14AM Why the seperate service and facilities fees. Just make it part of the price of the ticket so there are no
          anipir@sbcglobal.net
Apr 20 2009 10:13AM I was very satisfied and was impressed at how fast I was able to get great seats at a wonderful price
          sarah.spriet@gmail.com
Apr 20 2009 10:13AM I love using ticketmaster for event tickets. It's easy the prices are good and I know it's a reputable com
          oneworldman@yahoo.com
Apr 20 2009 10:12AM doesn't really matter does it but overall tichet prices are outrageous and your services charges are sti
          rowe.jp@gmail.com
Apr 20 2009 10:12AM Great and easy experience!
          obiejodi@yahoo.com
Apr 20 2009 10:12AM It was great
          alumm27@yahoo.com
Apr 20 2009 10:10AM Great job ordering U2 tickets. Wish there weren't all the charges!
          kingalobar@aol.co.
Apr 20 2009 10:08AM Why do I need to pay additional convenience fees on every ticket that I purchase? I buy six tickets an
          thressasmith@gmail.com
Apr 20 2009 10:07AM i wasnt clear about my presale cold which didnt give me enough time to pick my tickets
          june191999@hotmail.com
Apr 20 2009 10:07AM Extra fees are ridiculous as usual.
          starfish0912@aol.com
Apr 20 2009 10:07AM easy to use...don't understand the shipping fee for an email but what are you gonna do if you really w
          s.n.t@cox.net
Apr 20 2009 10:06AM Glad I was able to get tickets for my wife. Her favorite band ...all time. She has seen every tour!
          aurelir@gmail.com
Apr 20 2009 10:04AM TicketMaster should show which seats are available then we can choose (like seating on an airplane) .
          quinn_nicole_@hotmail.com
Apr 20 2009 10:01AM I did not like the fact that as a Canadian consumer purchasing ticket in the States i could not pick up th
          ksternal@aol.com
Apr 20 2009 10:01AM I think its easy to find what you want but the checkout is trying.
          brittany.bix89@yahoo.com
Apr 20 2009 9:59AM convenience charges are high
          lgrant55@cfl.rr.com
Apr 20 2009 9:58AM How ridiculous it is that you would charge extra to e-mail us our tickets!!!! We had to go this route be
          cjdowell@austin.rr.com
Apr 20 2009 9:55AM I had selected to continue with four tickets for the u2 concert at dallas cowboys stadium. i also select
          nespencer@mindspring.com
Apr 20 2009 9:51AM Website is very slow in responding and confusing. Could result in duplicate purchasing. Time periods f
          swoozie@ptd.net
Apr 20 2009 9:51AM I was shocked by the fees loaded on to the purchase This is just wrong.
          gogotax1@yahoo.com
Apr 20 2009 9:49AM The site apperance was good but had a little difficulty in putting in the imformation before the timer r
          garfunkel.a@neu.edu
Apr 20 2009 9:49AM Obviously the additional charges to the ticket itself were somewhat of a let down and 46 dollars isa bu
          carrpl@gmail.com
Apr 20 2009 9:44AM Surcharge is too much consider flexibility based on ticket cost...ie $20 ticket does not have the same s
          molewis@svhs.org
Apr 20 2009 9:44AM Great transaction
          amisswoag@yahoo.com
Apr 20 2009 9:41AM The only thing i didnt like is it didnt let me see all choices avaliable in the section i wanted. That or i ju
          karyrebel@yahoo.com
Apr 20 2009 9:37AM no comments.
          evancannon@msn.com
Apr 20 2009 9:37AM really the only option for tickets. Too many fees and prices in general are a bit high.
          kellyoliver@nycap.rr.com
Apr 20 2009 9:34AM way too many fees. why is there a $2.50 charge per ticket for emailing them to me? I always look for
          fabmontano@yahoo.com
Apr 20 2009 9:34AM It would be a great benefit if all seats taken are shown so I may consider if I have best possible sitting
          dvollrat@nmh.org
Apr 20 2009 9:34AM The timer is annoying especially with the password" page. I do not keep track of passwords; did not k
          alimarcar1133@yahoo.com
Apr 20 2009 9:32AM I wish there was a way to keep the brokers from getting all the good tickets especially during a presale
          madprofessor83@aim.com
Apr 20 2009 9:30AM the timer thing kills me and the sole reason why you scored low!!!
          ahadac@yahoo.com
Apr 20 2009 9:30AM Service fees too high.
          thesieve@hotmail.com
Apr 20 2009 9:28AM Convenience charges are way to high
          happy_silo@yahoo.com
Apr 20 2009 9:27AM Don't like the conv. charge and this charge only get bigger the more you spend on tickets. That is stup
          marthaldeg@gmail.com
Apr 20 2009 9:25AM I would recommend you to work on the online seat assignment. Today I purchase tickets and was not
          vicki@rutterfamily.net
Apr 20 2009 9:21AM I had problems with checking out ticket available between shows...when I wanted to go to see if bette
          g.johnson@engelbrechtmfg.com
Apr 20 2009 9:21AM Easy transaction from start to finish
          timiko.d.wilkins@hud.gov
Apr 20 2009 9:20AM Lower your charges
          cablu@juno.com
Apr 20 2009 9:20AM I think your service fees are outrageous! But people have no choice. It feels like I've just been robbed
          s_diana2@yahoo.com.mx
Apr 20 2009 9:20AM I was not able to access my request 3 times and I had to restart the search. Maybe because it was whe
          missdavis25@ymail.com
Apr 20 2009 9:18AM The wait time was a little long at first.
          sgracia83@yahoo.com
Apr 20 2009 9:18AM Easy saves a hassle from long lines.
          david.porter3467@sbcglobal.net
Apr 20 2009 9:17AM I had tickets selected and clicked continue" to go to the billing section. The screen did not update qui
          vsutliff@shc.org
Apr 20 2009 9:17AM I would like to see better seating charts
          julih25@gmail.com
Apr 20 2009 9:15AM Convenience charges can be a little high
          aabustillo@verizon.net
Apr 20 2009 9:14AM I was ordering tickets for U2 concert at Cowboys Stadium. There were two occasions when the web s
          jmmoney@aol.com
Apr 20 2009 9:13AM Your fees are way too high
          marcia1964@bellsouth.net
Apr 20 2009 9:13AM I did have one issue because the password I had been using did not work for some reason and I almos
          Theresacbass@gmail.com
Apr 20 2009 9:12AM I was in the que for over 15 minutes and the site ran out of time and sent me an error message and I l
          e.porte.818@hotmail.com
Apr 20 2009 9:11AM ticketmaster was very convenient for me to have access to use online i will use it again and again.
          mrosco77@hotmail.com
Apr 20 2009 9:11AM I think the convenience charges are a complete rip off.
          vanecek@swbell.net
Apr 20 2009 9:08AM I had tickets that I tried to purchase and the system locked" and bumped me out. I tried to continue w
          sirglutenfree@gmail.com
Apr 20 2009 9:08AM I think the questions regarding if I would be using ticketmaster again are moot. There isn't much choic
          christallenise@hotmail.com
Apr 20 2009 9:08AM WE GOT FLOOR TICKET TO BEYONCE!!!! NEED I SAY MORE!!!!!!
          kwhanna@gmail.com
Apr 20 2009 9:07AM It would been need to have a graphical interface of the venue to actually see what tickets are availabl
          editstrat@aol.com
Apr 20 2009 9:05AM you don't give enough time to think about next step in purchase your code to verify i'M A REAL PERSO
          sydnay_c_m@hotmail.com
Apr 20 2009 9:05AM I often buy from ticket master because it is easy.
          rburkey@charter.net
Apr 20 2009 9:04AM I love the convenience of being able to print my tickets before I leave home. It is so wonderful not to
          tiffeni@gmail.com
Apr 20 2009 9:02AM Its a satisfactory experience. I use it alot. I wish frequent users would be entitled to better seats.
          ariari177@yahoo.co.uk
Apr 20 2009 9:02AM I liked that the website was user-friendly- will use again soon.
          carol-ann@charter.net
Apr 20 2009 9:02AM Very good experience! Nice trail through the process of purchasing then retrieving my tickets.
          nvarisco66@yahoo.com
Apr 20 2009 9:00AM somehow pretty satisfied.
          jst63@hotmail.com
Apr 20 2009 9:00AM Initially the seats provided were behind the stage and not knowing what the set up will be like who w
          kenneth.g.king@wellsfargo.com
Apr 20 2009 8:59AM On 3 occassions during this purchase I got an error" message with no explanation of what the problem
          meganndean@yahoo.com
Apr 20 2009 8:59AM Quick easy process.
          michefrank@yahoo.com
Apr 20 2009 8:58AM this was a vey pleasant experience. i have never ordered tickets on line before. thank you.
          xxx@yahoo.com dissappointed when I logged online to purchase tickets at exactly 10am for U2 tickets on 10/12/
Apr 20 2009            I was
          norbert_medina@yahoo.com
Apr 20 2009 8:58AM I attempted to find concert tickets at ticketmaster.com but could not find what I was looking for so I c
          chrisseth@yahoo.com
Apr 20 2009 8:58AM Electronic delivery of tickets should be free. Convenience charges are a sham! They should be outlaw
          krause@email.unc.edu
Apr 20 2009 8:58AM My experience was pretty good overall.
          blueide@verizon.net
Apr 20 2009 8:56AM For both of my purchases within the last six months I didn't have much of a choice between vendors.
          TEMPUSMAN1@AOL.COM
Apr 20 2009 8:55AM I THINK IT IS OUTRAGEOUS HOW YOU NICKLE AND DIME PEOPLE. HOW DARE YOU CHARGE A CONVEN
          xxx@nordanausa.comWAS TIMED OUT OF MY U2 TICKETS! YOU NEED BETTER SERVICE
Apr 20 2009           3 TIMES I
          smj97t@gmail.com
Apr 20 2009 8:54AM Thanks guys! You make getting to the show as easy as possible.
          spellissyk@yahoo.com
Apr 20 2009 8:54AM The added fees were RIDICULOUS. The price of the ticket was 34.00 and there were over $10.00 per t
          karyvera@yahoo.com
Apr 20 2009 8:54AM I'm a little bit confused with the International Will Call. It would've been wonderful to have the oppor
          rose.1237@hotmail.com
Apr 20 2009 8:53AM pick my sit.
          debt92@hotmail.com
Apr 20 2009 8:53AM why are their so many charges added on?????? rediculous!
          syarpe24@hotmail.com
Apr 20 2009 8:52AM Would like the option of viewing all available seats.
          pochantas1951@verizon.net
Apr 20 2009 8:50AM I wanted to purchase VIP Meet&Greet Package to no avail. I had a presale code from Beyonce Fan Clu
          wayne.berrey@weatherford.com
Apr 20 2009 8:50AM I like the queing system saves refreshing yourself or trying over and over to get big event tickets
          jeffwwilson@hotmail.com
Apr 20 2009 8:49AM Overall Ticketmaster has been a good company for me to buy concert tickets from. Sometimes I do fe
          briancno@hotmail.com
Apr 20 2009 8:49AM Number 1:
          Lewis.Monica@epa.gov
Apr 20 2009 8:49AM I felt under a lot of pressure to make quick decisions. Also I had a lot of problems with my password.
          khenry@ccisd.net
Apr 20 2009 8:47AM I was a bit concerned with the time out factor on the website. I had to restart many times to get my s
          mignonplyler@gmail.com
Apr 20 2009 8:46AM The online experience provided by Ticketmaster is a very efficient way to purchase event tickets.
          wendy.carrillo@sbcglobal.net
Apr 20 2009 8:46AM we have been very pleased with ticketmasters service and shipping!!!
          candibarrett11@yahoo.com
Apr 20 2009 8:45AM I purchased tickets pre-sale and ended up finding better seats. I called customer service to see if I cou
          darrin@snapdrape.com
Apr 20 2009 8:45AM I weas hosed on my first attempt to buy. It cost me a section further back and 13 rows higher. I subm
          ulonda92@aol.com
Apr 20 2009 8:43AM VERY SATIFIED WITH TICKETMASTER WILL USE SERVICE AGAIN
          cwilberding@lear.com
Apr 20 2009 8:43AM I don't understand all of convenience charges for using this. It should all be wrapped up into the price
          kishiasrealm@hotmail.com
Apr 20 2009 8:42AM What exactly is the convenience Charge?
          brittanyemm@gmail.com
Apr 20 2009 8:41AM I don't like the short amount of time you have to buy the tickets.
          fowlerkathy2000@yahoo.com
Apr 20 2009 8:41AM The only thing that would help me is when the tickets show on the screen if there were some way to
          xxx@gmail.com
Apr 20 2009           Ticketmaster Blows!
          clone927@yahoo.com
Apr 20 2009 8:38AM I think for when you send out a Pre Sale e-mail it would be nice to show the ticket prices. So we have
          alor1107@hotmail.com
Apr 20 2009 8:38AM I m an International costumer and I dont get clear the way of delivery for my tickets.
          moepho25@yahoo.com
Apr 20 2009 8:37AM There is not enough time to read information and fill out the forms required! The website resets you
          jourdsu@msh.state.ms.us
Apr 20 2009 8:37AM Didn't like the short time frame for making purchase particularly on the credit card info page- had to
          simonmj@lisd.net
Apr 20 2009 8:37AM Not many choices around to buy concert tickets so your first set of survey questions were bogus. You
          jaytcb@yahoo.com
Apr 20 2009 8:36AM Not happy the my U2 order. Got a decent pair of tickets but due to a Ticketmaster system error I lost
          susan@fsitrack.com
Apr 20 2009 8:36AM I was kicked out of the search window 3 times by ticketmaster before getting to select seats.
          nancy.costa@gmail.com
Apr 20 2009 8:36AM I was very frustrated with buying tickets for a concert. It kicked me out of the purchase site before my
          houstonsimonsens@hotmail.com
Apr 20 2009 8:35AM Sometimes difficut to tell if an event is selling tickets yet or not. The search comes back with no ticke
          MARK-N-MARYLOU@SBCGLOBAL.NET
Apr 20 2009 8:34AM I waited for the U2 tickets to go on sale. I was on the site the minute the tickets went on sale. It took
          mojomichael@hotmail.com
Apr 20 2009 8:34AM The inability to learn exact pricing information before the tickets went on sale is completely unaccept
          aalbert@networkip.net
Apr 20 2009 8:34AM I put in a valid credit card and it didn't accept it for some reason. After the 3rd attempt I had to be pu
          greentrk99@msn.com
Apr 20 2009 8:33AM I tried to purchase tickets the first time offered. I clicked the next" button to purchase tickets and wa
          LL8baller@yahoo.ca
Apr 20 2009 8:33AM You are awesome!
          selena279@email.com
Apr 20 2009 8:32AM Ticketmaster makes it fast and easy to find events that I am looking for.
          shockleythomas@gmail.com
Apr 20 2009 8:32AM I had very little time to evaluate my purchase. I had already waited for several minutes to have the op
          tracyandalanc@aol.com
Apr 20 2009 8:32AM There was a longer wait time than expected. It was also not clear the difference between ticket prices
          tina.olguin@fritolay.com
Apr 20 2009 8:30AM We purchased U2 tickets. The time to complete the order was so quick. We just missed the deadline
          sami_g_llamas@hotmail.com
Apr 20 2009 8:29AM I love ticketmaster!
          gramlicp@knoxville.k12.ia.us
Apr 20 2009 8:28AM I am very happy with my overall service and speed of using ticketmaster.
          mgkartman@ra.rockwell.com
Apr 20 2009 8:28AM Your handling charges are excessive
          rbtanner@hotmail.com
Apr 20 2009 8:28AM i need to be able to open 2 windows at the same time!! what i need is to be able to get tickets at diffe
          amos142@hotmail.com
Apr 20 2009 8:28AM It would be nice if you could run more than one ticket option search at a time. You could better comp
          xxx@yahoo.com
Apr 20 2009            ok experience
          cindyannmoore@verizon.net
Apr 20 2009 8:26AM I would be glad to order from ticketmaster at any time.
          amallett@partners.org
Apr 20 2009 8:25AM The ten dollar convenience charge is a bit steep as well as the extra money to print the tickets.
          u24rez@yahoo.com
Apr 20 2009 8:24AM I did not like that info was stored from a purchase I made more than a year ago which made the syste
          tulsa.hurricane.mel@gmail.com
Apr 20 2009 8:24AM The stadium map was so small I couldn't see where the sections were. I had to zoom in which ate up
          jls_tj94-news@yahoo.com
Apr 20 2009 8:24AM Server connection timed out on Ticketmaster end and I lost my place in line. Also took almost 30 min
          Samantha.Hobbs@apmterminals.com
Apr 20 2009 8:24AM I do not think the $2.50 print out fee is necessary. It feels like the customer is getting nickled and dime
          myrag00-online@yahoo.com
Apr 20 2009 8:24AM Ticketmaster holds an illegal monopoly on event ticket sales and charge exorbitant convenience" fees
          mrcap121@hotmail.com
Apr 20 2009 8:24AM be better if you could see all seating available to choose from
          wbuchsbaum@gmail.com
Apr 20 2009 8:23AM The site did not give me enough time. I had to reapply and almost lost my chance at tickets.
          xxx@yahoo.com purchasing U2 tickets. I had chosen my shipping method and clicked submit for my ticket order
Apr 20 2009            I was
          ethan893@yahoo.com
Apr 20 2009 8:23AM The process was very slow and did not allow flexibility of choices after waiting for ticket availability. A
          tjr@mindspring.com
Apr 20 2009 8:22AM To me the additional service charges are overkill. I recently recall seeind something on the news abou
          melodiejane@hotmail.com
Apr 20 2009 8:22AM I can't wait to go see Aerosmith! Thanks for the fast checkout time!
          xxx@tx.rr.com
Apr 20 2009            I think an a-z pick list" would help expedite the search process. I had a hard time finding the right conc
          scott.maul@gmail.com
Apr 20 2009 8:19AM Ticketmasters convenience" charges are ridiculous. The fact that they then charge a processing fee o
          l_vera@sbcglobal.net
Apr 20 2009 8:19AM take to loong to order
          stinkyscholl_1@yahoo.com
Apr 20 2009 8:19AM My wait time kept going up and down. very frustrating. Once in though it went very smoothly
          blondiegex@hotmail.com
Apr 20 2009 8:18AM I always use ticketmaster for my music events. I have for several years for the entire family and friend
          arleneblanco2004@yahoo.com
Apr 20 2009 8:18AM the wait time is agonizing!
          tlstratton@yahoo.com
Apr 20 2009 8:18AM What a joke. There are a ton of options and fine print to read and they give you two minutes to decid
          sophie.blanco@gmail.com
Apr 20 2009 8:17AM It was a pleasure shopping with ticketmaster.
          nomad5150@hotmail.com
Apr 20 2009 8:17AM Add on charges are sometimes too expensive in addition to ticket prices
          phuka_vitch101@yahoo.com
Apr 20 2009 8:16AM I love my purchase! I will definately spend more money on this site again. Its worth it.
          dallasrhubarb2@yahoo.com
Apr 20 2009 8:16AM The clock made it too intense and I felt rushed to complete my order. I didn't have time to review the
          christyg@sunflower.com
Apr 20 2009 8:16AM The fees are high.
          crystal.windholz@gexpro.com
Apr 20 2009 8:15AM Over all great but Convenience Charges and processing charges are alittle high.
          xxx@gmail.com seating map was kind of small. I would have liked a bigger image. Also I would have liked to see w
Apr 20 2009            The
          Rvh1019@aol.com
Apr 20 2009 8:15AM Not a fan of the convenience & order processing charges - they are consistently high. Other than that
          rlgarner@aegonusa.com
Apr 20 2009 8:14AM tickets go on sale at 10am at 10am there was nothing left but lawn seats. Why? Then that stupid ver
          xxx@aol.com
Apr 20 2009            LOve this site!!!!!!
          imprayin4u@gmail.com
Apr 20 2009 8:13AM It would be helpful to see the venue seating chart when presented with the best available seating opt
          trohopper@yahoo.com
Apr 20 2009 8:13AM Much better than previous years of service and online ticket sales. Keep up the good work!
          amclark@kc.rr.com
Apr 20 2009 8:12AM The convenience charge makes purchasing tickets through ticketmaster unattractive. I usually only do
          todtouchette@hotmail.com
Apr 20 2009 8:12AM I was on @ 10:00 and had my tickets by 10:05. So I am happy
          denny_jacobson@hotmail.com
Apr 20 2009 8:12AM Have been very pleased with the purchases that I have made thru your service. Thank you.
          tonecox@hotmail.com
Apr 20 2009 8:11AM overall good experience.
          xxx@huntoil.com
Apr 20 2009            No parking available in Dallas for U2..
          dd.lewis@me.com
Apr 20 2009 8:11AM I just don't like all the sub-charges. The tickets are high enough without having to pay high fees. I und
          johnettawon@aol.com
Apr 20 2009 8:11AM The economy is bad right now. Please lower the ticketmaster item fee during check out. $18.00 per i
          onesilverthorn@yahoo.com
Apr 20 2009 8:10AM This was a very helpful experience and gaveme what I needed.
          VESTAL83@HOTMAIL.COM
Apr 20 2009 8:10AM THIS HAS BEEN THE EASIEST SITE I HAVE FOUND YET TO GET EXACTLY WHAT IM LOOKIN FOR!
          ordoval@gmail.com
Apr 20 2009 8:09AM GReat Service!!
          gerrymcgrath@att.net
Apr 20 2009 8:08AM I odntinue to think the fees are too high but seem to continue to buy.
          rachel.johnson@gpisd.org
Apr 20 2009 8:08AM Long wait...wondering if I got the best seats. Additional fees are high.
          janson0@gmail.com
Apr 20 2009 8:07AM Excellent buying experience. I did not have a time out or anything and got the tickets I wanted.
          mitchpromisech@yahoo.com
Apr 20 2009 8:06AM I would like to win something.
          elainespollack@gmail.com
Apr 20 2009 8:05AM Would like to see seating chart by seat number.
          LJENNINGS.RAC@GMAIL.COM
Apr 20 2009 8:03AM The cost of going through ticketmaster keeps me from attending many eventsespecially local clubs.
          tirwin@metlife.com
Apr 20 2009 8:02AM I always receive good service weather it be online or at a kiosk.
          powersjck@adelphia.net
Apr 20 2009 7:59AM I like ticketmaster. Very fair pricing
          agibson3@wi.rr.com
Apr 20 2009 7:58AM Overall the site is easy to navigate; however I am not sure I like the timing aspect (or maybe we could
          goldandrubies@msn.com
Apr 20 2009 7:55AM I wish that I would have been able to get front row Beyonce tickets. I was only able to get Row 13 tick
          sloank@sloancc.net
Apr 20 2009 7:51AM Everything was fast and easy.
          D_foster9783@yahoo.com
Apr 20 2009 7:51AM i think it would be better if customers would be able to pick where they want to sit as opposed to sea
          nmdaniel@earthlink.ne
Apr 20 2009 7:51AM Have always disliked Ticketmaster's methods of event ticket sales. The timed transaction only makes
          aarz@start.no
Apr 20 2009 7:50AM Great deal.
          tina.pennacchia@yahoo.com
Apr 20 2009 7:49AM Unsure if I order tickets ahead of time that I will get them in time for Saturday's event. I'm not allowe
          jonathankeller@columbusbankandtrust.com
Apr 20 2009 7:47AM I think the amount of charges and fees" that you include are absurd. I am all for capitalism and making
          dfranks1264@yahoo.com
Apr 20 2009 7:46AM I hate your timer.
          meemajrj@aol.com
Apr 20 2009 7:41AM I felt pressure to complete transaction within given time. The seating chart numbers were illegible.
          MZJUNE2007@GMAIL.COM
Apr 20 2009 7:39AM TOO MANY EXTRA CHARGES--BUNDLE THEM INTO ONE OR TWO
          xxx@hotmail.com
Apr 20 2009            nice work
          mikejonnicole@aim.com
Apr 20 2009 7:38AM the time clock is too fast I had to redo my order
          luotod@yahoo.com
Apr 20 2009 7:31AM I think $2.50 is very high to send an email with a link when you already charge a Convenience Charge.
          yanks0723@yahoo.com
Apr 20 2009 7:30AM when I signed on for Beyonce tickets at 10:05 am I requested 3 tickets for best available at madison sq
          dandlbullock@gmail.com
Apr 20 2009 7:30AM I think the convenience" charges are ridiculous. Next time I will drive to the arena for tickets even if I h
          allan_hale@urscorp.com
Apr 20 2009 7:27AM Upon release of ticket ordering opportunity at 10:00 AM this morning I had to try 3-times to get my o
          dana.hedquist@eglin.af.mil
Apr 20 2009 7:26AM I was satisfied and completely happy with the quick and fast service of ticketmaster.com!
          bgreenspon@raytheon.com
Apr 20 2009 7:22AM The fees charged (ratherhijacked) are insulting. Ticketmaster added 40% to the ticket prices and still t
          dmlchgo@aol.com
Apr 20 2009 7:19AM I know you have to use Ticketmaster for certain events. I think what you charge for service fees is obs
          holeskitess@hotmail.com
Apr 20 2009 7:19AM Very easy to navigate and purchase tickets. It's great
          tcalulo@yahoo.com
Apr 20 2009 7:19AM Too many choices to pick from when initially looking to purchase tickets.
          vidrine2001@hotmail.com
Apr 20 2009 7:18AM Ticketmasters overall convenience is what brings me back to purchase tickets online with their websit
          corriehoenig@gmail.com
Apr 20 2009 7:17AM convienence charge is astronomical. I don't remember it ever being that high.
          rcole@acertifiedinspector.com
Apr 20 2009 7:17AM I logged onto your website at 10:01 and followed instructions to buy my 2 tickets. Everything was fine
          blrnzo@hotmail.com
Apr 20 2009 7:15AM Simple easy everything was good....
          raynardwilliams@gmail.com
Apr 20 2009 7:15AM Very easy to use and very convenient with ability to print tickets and walk to the gate.
          meganmichellemiller@live.com
Apr 20 2009 7:14AM I always find ticketmaster easy to use and navigate. I've never had an issue and continue to use this s
          jon37705@yahoo.com
Apr 20 2009 7:14AM I had center stage 2nd row tickets and an error occured on your site! Now I have far inferior tickets fo
          jmpitch4@aol.com
Apr 20 2009 7:13AM A little more time to make the purchase would be a nice option.
          Moose433@aol.com
Apr 20 2009 7:10AM Ticketmaster is one of the better organized websites compared to other ticket type selling websites.
          bobssoundandlights@yahoo.com
Apr 20 2009 7:10AM everything was good except having to pay for 2 convenience charges on the same order for 2 tickets o
          ken@lostghost.com
Apr 20 2009 7:10AM You obviously have a monopoly on most of the events that I would want to see so you can end up doi
          jenniferkarol@optonline.net
Apr 20 2009 7:09AM You shouldn't charge additional fees to print the tickets!!!
          xxx@hotmail.com the Convenience Charge so high and why do they vary from event to event? This is the one t
Apr 20 2009            Why are
          yhwh2@comcast.net
Apr 20 2009 7:06AM I really really do NOT LIKE that I have to wait so long to receive my tickets in the mail. I don't like to p
          oraclefont@aol.com
Apr 20 2009 7:06AM Love the fact that Ticketmaster hit me with both a $9.65 convenience" charge and a $5.15 "order pro
          michelledillard@mac.com
Apr 20 2009 7:04AM I was highly annoyed that the seating chart was not available when I ordered my tickets and had lass t
          villers13@gmail.com
Apr 20 2009 7:02AM too many fees. I understand you hear that alot but really there is a fee for everything. If I am printing
          remarksr2@yahoo.com
Apr 20 2009 7:00AM My main area of dissatisfaction are the totally excessive service fees.
          albert.spencer@va.gov
Apr 20 2009 6:55AM This is a very easy site to work with it is clean sharp and not loaded with distractions...nice site.
          karen.j.olson@hotmail.com
Apr 20 2009 6:44AM I simply purchased event tickets online.
          mepavela@yahoo.com
Apr 20 2009 6:38AM Experience was fine
          sam.glicksman@nemoves.com
Apr 20 2009 6:37AM Not crazy about service charge to print the ticket myself.
          xxx@hotmail.com
Apr 20 2009           I'd rather try and get tickets at the box office or at the gate the day of the event since the added fees
          onefastninja@hotmail.com
Apr 20 2009 6:35AM The delievery fees are a bit high otherwise great service!
          robynjackson@shaw.ca
Apr 20 2009 6:29AM It was difficult to find other seat options for the prices I was looking for.
          okspamus@mac.com
Apr 20 2009 6:29AM I chose 3 months on the delivery as there was not a n/a option for retail pickup. Which by the way fo
          drewschnell@msn.com
Apr 20 2009 6:23AM I think that the service charges have become out of hand. I also think that charging $2.50 per ticket to
          LTStiffler@aol.com
Apr 20 2009 6:19AM I was disappointed that there were only cheap seats left but I don't necessarily feel that is Ticketmast
          sheltontam@yahoo.com
Apr 20 2009 6:19AM Easy Peasy!!
          jvoynich@gmail.com
Apr 20 2009 5:59AM I think the fees were a bit high for this transaction.
          alasdair@comcast.net
Apr 20 2009 5:57AM Very organised fuil and precise website. Always a pleasure. Would have liked a delivery option on my
          stuart_a_carroll@yahoo.com
Apr 20 2009 5:36AM It's getting better but I still don't appreciate the convenience charges"."
          archmatrix@gmail.com
Apr 20 2009 5:06AM Very easy and quick. Made it really easy to get my tickets.
          sally-boo@att.net
Apr 20 2009 5:06AM I ordered drag racing tickets.A time limit was on orderingso i was in a race to finish order. I have disab
          dabdr@yahoo.com
Apr 20 2009 5:05AM this is my third time purchasing tickets
          cfenstermaker@hotmail.com
Apr 20 2009 4:51AM Was not very user friendly I had to sign in 3 times.
          homersimpson78@gmail.com
Apr 20 2009 4:43AM I think it's too much $11.35 convenience charge per ticket
          ryanhcdc@yahoo.com
Apr 20 2009 4:23AM Fast and easy
          jacksonfam@nccn.net
Apr 20 2009 4:21AM I have moved and am receiving statements at y new address but was not allowed to edit" my address
          srcrescenzo@gmail.com
Apr 20 2009 3:50AM For a totally automated system why is it necessary to have several layers of convenience charges? M
          kiltiemacbagpipes@hotmail.com
Apr 20 2009 2:36AM I still think it's ridiculous to charge us to print our own tickets. I mean really our ink our paper there is
          happyhanley@gmail.com
Apr 20 2009 12:49AM I wish we could get access to all of the seats available and that they would not be sold to ticket agents
          slopshow33@yahoo.com
Apr 20 2009 12:27AM What's up with all the fees? Eight dollars for all kinds of convenience fees blow hard.
 en one real screw up by you guys out of all the years I have bought from you when you shipped my dallas cowboys tickets to another per
browsers/tabs and start all over. Not sure why but it kept timing out on me even when I had plenty of time left to process my order.
 tmaster & they arrived without a flaw but tonight I got a call from my cousin asking if we could add another person to our group. Within m

 ! your system kept being unresponsive requiring me to refresh and having to start all over -- totally frustrating and not at all user friendly
take it away!!!! If you have computer trouble or problems you have to start ALL OVER like I did 3 times. WORST PART!!!!
ter all the fees you end up paying over $50. Times are rough right now and we enjoy getting away from it all for bit by going to a show but

e option not available




u want to enjoy an event at reasonable rates but end up paying much more once the service charges are added. It sometimes hinders a b
arges because at the end of adding all the sucharges up its about the price of the tickets itself!!
C info and that SecureCode at the end-I entered my password and it was rejected! It is the same one I used a few weeks ago. Very valid. I

all friends together even though there is a limite.


 about paying for service charge and prosessing fees. I think $10.00 is enough of a fee.




k me 3 tries of going all the way back to the start.
nted to be seated directly in the middle... I also think that your convenience" charge is way too high but it is unavoidable since Ticketmast
pt running out cause the page would time out and not go to the next page...that was during the selection of the tickets and the entering o
take a row further back to get aisle seats but (as far as I could tell) I had to keep hitting best available" until th slection moved to the next

er locations for free. I used to pick them up at Macy's Bridgewater NJ
e as the site said Humphreys concerts by the bay" "2009 schedule at a glance." Only at the end did it say ticketmaster. This gives the purc


xpensive!!!!!!!!! I would rather travel to the box office but that is almost never an option!
h means I had to re-type all my information each attempt to purchase. After three attempst I almost gave up and tried one more time an
ccount and still had to enter scrammbled words which are very annoying. Especially when you have to do it several times.

shipping option the next page would not load until 4th or 5th attempt.
erything is satisfactory.

t purchase and your own site would not open within that amount of time tonight. I was VERY frustrated had to make several tries. This is


know why their are convenience charges and processing fees especially since I do not have the option of buying these tickets from Ticket
ONVENIENCE CHAGE TAHT IS REQUIRED THERE IS NO CONVENINECE TO A SYSTEM THAT DOSENT WORK YOU GUYS ARE A RIP OFF
extra charges is getting to be a little bit out of hand. $1.00 per ticket for this" $4.75 per ticket for "that". It is really ridiculous. I can unders
e to get ticket to a good artist of my liking
  ticket. Per ticket. That's just wrong.
 bout ten minutes for the response to come saying that a problem has happened to your order". I became unsure whether my credit card
 out on me and giving me an error message.


better seats due to unknown procedure of purchase.

  online since my companion has vision issues. If there were closer seats I would prefer to be able to select them so that she can see the st
 o had to do it in sucha hurried time I was not able to take my time and read the various web pages.

ou choose to print them yourself. if the fee to print your own ticket was taken away i would be much more likely to come and purchase ag

 king a profit but I would avoid using ticketmaster were there other options. I feel like a captive audience.
 r ticket which is outrageous. I know others who are angered by this also.

 use I ran out of time reading the insurance offer the first time.
  i turned 18 and its ben working out just fine. this is probally the most secure website for ticket purchases in my opinion.
ough it took a few tries for my credit card order to process but overall i was satisifed with ticketmaster.
OVER 30MINS TO COMPLETE AFTER REENTERING INFO ATLEAST 6 TIMES
 hts at The Garden.I think the true boxing fans should get the better offers for seats. Id be willing to pay if the better seats were offered to
  rify again. When I started to it changed again and said my order is complete.
ce. Their executives should be sent to jail because of illegal collusion with venue owners. I often avoid events if I know that Ticketmaster
 should be given in the total ticket cost on the listings not just when you are checking out
  the order all over. Very not happy with that as i do not like to enter my card info more than once
med out. It was a laborious time-consuming process to get to the date and time that I wanted to.


 pear until quite a while leaving no clue as to how to proceed. The timer timed out several times before I could complete the order or con
wise it was a good shopping experience
 n handling fees for a $30.00 ticket
 e to attempt the same order several times each time having to re-enter my billing information even though I was logged in and my info sh
 throom issues isn't exactly handicap accessible seating.
 ose to print my tickets from home. You as a company did not handle my tickets at all.

rom personally. Too far away.
aster and they have been delivered in an efficient and timely manner. I don't necessarily like all of the add-on fees that make already exp
would NEVER use your service.
tes. I had to redo the order several times because I did not have enough time to evaluate the options.
 high fees per ticket
mplete the transaction. I found it to be very frustrating to say the least.
 ave found it to be very useful and userfriendly. I will definitely use it again in the future and recommend it to others.

 ded to ticketmaster members.
finally got that it timed out at least twice more while processing payment

on first time and shown a different price did not process corrrectly on your end reentered and another price appeared.
 et wheelchair tickets and sometimes have problems.
without having to go all the way back to the beginning again. Painful experience trying to find the best seats available with three dates to


 fees were much more reasonable than other ticket sites I checked.
ets is ridiculous and I will go out of my way to avoid using Ticketmaster in the future.
ular I felt at ease to order from ticketmaster. The view of the Greensboro coliseum on ticketmaster was more promising/ easier to decide
 bumped from the site a few times due to some technical problems. I also would like more detail (I entered a special code for half price ti
 though with all the convience charges...maybe lowering them a bit would be nice.

ould nto process the order. It would also be a good option to allow customers to see what tickets are available versus just the tickets you
eve a little more time would be of great value! I do not want my personal credit card information and personal information saved on your
nted to by tickets and the time limit sucks
 the seats in the middle as opposed to farther to the left two rows down
d picking them up. Normally that option is there however this time it was not.

playoff tickets! Thanks for being reliable! GO DUCKS!!
times its not true. after i purchased my ticket. i went back to search to see if the tickets were the best for the same price and they weren'




SIC VENUES. THANKS!!!!
 clicked with 3 minutes left for the last step and it still timed out. Each time I had to start over the tickets were worst and worst.
phone company We are Ma Bell we don't care. The new one is we are TicketBaster we don't care.


us I would lose my tickets...but I didn't so all is well :) I have searched other sites and find ticketmaster to be the most efficient and trustw
. I have used this in the past and have always been happy with it.

ss of 50 on-line purchases totaling more than $25000. I am only half finished with this ticket order and it is already by far the worst on-lin




order processing fee" was added on. These two charges amounted to 16% of my total bill!"

 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
en again a charge for "Order Processing Fee""
ars. We have always been pleased with the service and availability of tickets. We would recommend Ticketmaster to everyone and do so.
 with the convenience charges that can sometimes get quite high. Also there are occasions when an event is not available for me to purch


 cket Amphetheatre!
fy" information I did not find the "activate" button referenced so could not proceed. I had to enter another credit card instead."
ming out and had to re-try it 4 times befoe it went through.
me for all 4. FALSE ADVERTISING!!!!




eing shown. The rest is easy to follow as I did it and I'm not very experienced on the computor.
 the date/time tickets go on sale" they're already "sold out" and jacked up on after market sites. Every time ticket master redirects us to

one delivery option available and it cost extra even though I bought the tickets two weeks in advance of the event.
g chart specific to that event. I didn't like knowing exactly were the seats or the stage will be at. The website is very quick and efficient. I
 up rather than purchasing online. - I don't have access to a printer so I had to opt for standard mail...... it makes me a bit nervous - as I wo
ke the idea I pay so much for a ticket or item and am charged other fees.
 nd am highly pleased by the security fastness and howw eay it was.
urchasing tickets. Two forty dollar tickets quickly turned into a $100 order because of their fees and that is with me choosing free shipping


 often fails. It took way too long to buy these tickets and the convenience charge was not justified by convenience.

ouse!! thats bull!! you should say We will always protect your stuff for free" or something!! 6 bucks for nothing!! thats so gay!"
s that the venue for the concert uses this ridiculous site to sell its ticets. While just trying to order some tickets I get bombarded with cunn
heater is not clear. They should indicate on the seating chart what seats are sold and what is available.
ping charges are RIDICULOUS. Are you going to charge me to breathe next? Why must I spend an additional $30 in charges with each ticke
cess request at least 3 times.
ets that only cost 25.00. And we wonder why we are in such a financial mess. There was no option to purchase the tickets at a walk-up wi
 ome of the service fees seem a little high however


harge. The amount of money you charge to UPS 4 pieces of paper is absolutely ridiculous. Or what happened to printing your tickets on th
 stem errors when processing my information which never changed.
  with Ticketmaster.
osing will call that I dont.
 ience charges however. The charge for booking through the website is both a convenience for you as well as myself and most likely costs
eason to make those so short or at least not on every single page. After order process begins you don't need those. Its an unnecessary pro

s a convenience charge? What is that anyway? Wouldn't you want to make things convenient for your customers?
mopoly in it's arena.
petition it is likely to continue this way.

use ticketmaster. I would suggest you place a spot for first timers and add a little more time or let me know all information needed in the
 king to complete the order with 37 seconds to go on the timer and the timer ran out while it was processing" my click. I tried twice but di
25.25 incurs a convenience" charge of $6.50 plus an "order processing fee" of $3.40."
t spent $52 on a $36.50 ticket and that is normal regardless of ticket price. A ticket that costs $15.50 will come out to be $30 after it is se


 d up and I was not sure if it way my computer or the website but the whole process was clear and easy.
 s required to 'go back' and create an account during the ticket purchasing process. Once I had created an account the website allowed m
 er rates if feel the shipping rates are to high considering the way the economy is.

ell raiser tickets been better described as I was reviewing my ticket options.

 that end up costing and extra $10-12.
directly to the venue instead of using ticketmaster.

 $40 tickets and somehow the total ended up being about $110. That's completely insane."
 - it gets nerve racking with the timer ticking and the payment not processing.


 ts. I went back on and entered again three times. Ironically I got a similar to better tickets that 3rd time. So it worked out okay but I wasn
ed but they were not specified before the whole thing was confirmed. i think that was because of an error as we got an error message fir




seat info. would have liked to know more about how the exhibit is presented. I did like the fact that I could print my own tickets.

 rchase tickets it tends to push you to mistakes and frustration and if there is any problems your basically screwed and have to start all ov
 e have been times when I have lost the tickets I was about to buy...because I had a credit card on file it was quicker
s good service.
 e-entered the card again and it wouldn't take it. When I had to retrieve a different credit card -- I ran out of time and had to begin the ent

ly ordered wrong it took over 4 hours on the phone to get it corrected not to mention how many phone calls it took.
ssing charge" on top of "convenience fees" is vile."
rice instead of going to the scalpers
ckets are too high

 the proposed tickets were located on the seating chart. While I was trying to determine the location the timer was clicking away on the r
ake advantage of low prices on certain events (promotions discounts etc.) and the whole purpose is defeated when you impose high conv
  your fees are larcenous.
m especially pleased with the alert options keeping me informed of upcoming shows by the artists I'm really interested in seeing.

 urchase from. Really the convenience charges are kinda bullshit. My friends and I always joke about going to see a $15 show is like going


s available. I also checked later and near front row seating was available
ts for this special 2x1 price Yanni concert. Will be waisting one ticket and see it from further away instead of buying better seating for the
 and printing from my own computer- I think this is a rip off and the concert tickets are expensive enough.

are expensive enough and I know you make money from the ticket prices alone.
had been wanting to see and it was easy to book the tickets and ease of paying for them. I thought $2.50 charge was a bit high to receive
ence charge fee of not speaking to a person and a processing fee. Tickets for $32.50 and fees of almost $13 a ticket. Maybe ticket maste




r server. Once it accepted login and password transaction went smoothly.
uite disconcerting for the typing and organizationally challenged

e very well so it is frustrating trying to run this race. If I time out I loose my tickets. This means I have to stress out over spending my mon
. Other than that...I really thought it was easy to purchase the tickets.
do the Rockette Experience the same day as we see the show. We were only given one date to see the show. We are not sure of the Roc
e I could buy the tickets.

 se it was automatically checked and I did not catch it as I was quickly placing order during lunch at work.
essage. This is the first time I've seen that but it was an annoyance - when you're having your credit card charged a sizeable portion of m
to pay almost $20 of additional fees.
 before it went through. I was afraid that I was purchasing multiple times. But my Ticketmaster account did not show any events. Also I m
erent sections. I just hope that the seats we purchased are decent seats as I could not tell from the map.

trageous but in most instances there is no other choice but to use ticketmaster. I don't like it but what other choice is there (rhtorical que

mplete price upfront.
t use Ticketmaster via internet next year for Jazz Fest tickets.


 ents. I know there must be other companies out there that do the samething but I don't know who they are.

extra ticket to my order. Unbelievable.
 ices but ouch! I have not ordered in the past because of this.
of finishing the ticket search but the page was too slow to load over two minutes and I lost the ticket and had to try again."
4.0 error! The second time it worked but I better not be billed twice.

total price was almost double the actual ticket price. It's really disappointing to think you found a good ticket price just to pay twice as mu


seat. The site is primitive for picking seats.


 er. Also I lost better seats (from row J to Fow 0) on this order because prior to this time when I was finally able to complete my order I ha
k. Why does it have to be so complicated? Why can't we choose specific seats as opposed to sections - just show us which seats are avail
uying multiple tickets I feel that I should only be charge one transaction fee not the same fee for all three tickets. Also you dont even tell u
ave my home which was perfect. I will continue to use this site in the future for all my needs.
 ow and would not refresh fast enough it times itself out. Very Frustrating.
n the process of coordinating with others and will need to call them to let them know what is available. Request to increase the time to 3:

 rocessing charges

he item is a bonus but it is confusing with the timer running to determine how to use them.
 attempt to submit the data did not go through and an error message was shown which did not explain the problem.

 It was ok once I knew what I was looking for. Too much having to repeat" the process since time ran out."
  a lot of the better seats go to radio stations and whoever else snaps them up.
 ally able to do so. I wanted to purchase more tickets for the same festival for a different performance but it would require another purch
 completed.
promotion. Enjoyed the discount offer!
 hat my tickets will be emailed or what.
G KIDDING ME?
et hung up waiting to confirm payment.
oying. How is someone supposed to read the fine print when you don't leave them much time? I guess that's probably the point.
nged it was very convienient. the standard mail options is very unclear as to when my tickets will be delivered.
 h nevermind.. on the last century you could actually do that. Please make it so that users can select from available seats but picking the s
est seats available only the best seats of what Ticketmaster has released. This is the first day that tickets for this event went on sale and I
 el like you guys just make up things to charge more for tickets. It'd be less irritating if there was one flat fee.
 d convenience charges seems to be a bit redundant to me.


hasing on. I would click on the calendar date I wanted and then a different date would pop up. It would be better if you have the date you
n't be in plain text.

 gh! What is the point of ordering online if I am paying such fees!
 out twice it bailed on me due to how long it took the site to process the page. I had to start over and it was frustrating. The clock should

  out. It took me 3 times to successfully purchase the tickets. I think that is very inefficient and inconvenient. I understand why you do it
 GAIN. WAS THE COMBINATION NOT AVAILABLE? DID I FU THE SECURITY THING? IT TOOK FOUR TRIES TO GET TICKETS TO THE EVENT. THA
RESTART AFTER EACH SECTION OR SOMETHING TO NOT HAVE TO BE BOOTED OUT.
 ny problems. thank you
 ! @10:35 pm it just allowed the password to work finaly...When I started the seats were in row (E) and now I had to select seats in row (I)
. It seems to me I should be able to print my tickets for free.
ousy tickets to a kids show that will last about an hour and 15 minutes with no opening act it cost $108. Nearly 30.00 in ticket charges and

 purchase and received an error code each time. Only on the fourth (and last) try was the website transaction successful. Unacceptable" i
 ..I certainly hope my credit card has not been charged 5 times.


  info - system was slow
 er to look for available seats.
 se of your system and the timer you use to expedite the transaction caused the transaction to time out (it just sat there trying to process
e the seats that I had orignally oredered were not longer available.

 n all purchases. However Ticketmaster has taken the position of charging for everything they can get away with. i.e. $2.00 convenience c
m VERY uncomfortable with pressing the order now - your credit card WILL be charged" (well before the "time out" clock and timed down)

 purchased tickets from them. You guys were even kind enough to refund my tickets for Slipknot since my friend that was going with me w
ck to allow more time when they are using this site.. It is a great way for me to purchase tickets but a little eztra time would have been gre
yours and yours was the easiest and quickest to navigate. I chose to purchase my tickets through you. In addition you had better tickets at
 ice option as we will be in Las Vegas prior to your committed time of ticket arrival to our home.

 nal cost per ticket for handling was high and thus in the future we will likely get them ahead at the box office. Still being able to order onl
  mandated by the computer.
s who decide and type slow
tist name they never come up!! I have to find other avenues to find what i am looking for!!!!!!
next page.I have road runner and don't know what the problem was but it took 4 trys and I had at least2 min. each time.


 had multible choices for each ticket purchase in a price range to chose from so you don't have to continually start the process over. A sy
T" O MANY TIMES I LOST COUNT!! THERE MUST BE A MORE EFFICIENT WAY!!"
ompetition or alternative venue for purchasing tickets.
rchase tickets that should have took 10 minutes tops.
I understand you must have time limits but on every aspect seems excessive. I forgot my password and had to get my password emailed
ther fees... feels like you think the public is not aware... why not charge just one fee and leave it at that???
ets out off my computer


hat section are the tickets in? Location of the tickets avalibal?
eds to larger or in bold print so i can find it easily without looking for it too much going on the page


ather than just best available. Also when best available tickets have been rejected and a new request is entered don't keep giving the sam
he security was appreciated.

call my credit card company twice just to double check if a charge went thru.
not feel I had enough time and consequently I got kicked off a couple times. But once I knew what was going to be coming up next I was a
 very inconvenient requiring an extended series of form-filling credit card verification and typing in captcha words (repeatedly)."
 and entering billing info. Is is really necessary to apply that kind of pressure? A typing error while entering the security code on my credit
at the submit order" phase and did not process the order requiring me to start over. When searching again for tickets it keeps brining up

card number? I can only change my address. I had to create a new credit card then go and delete the old one. This was a hassle.
 transactions is not enough. It took me 4 trys before I could complete all information to purchase tickets.

e tickets but the 2 minute time limit is rediculous. Ticketmaster is PURPOSELY making the customer make quick decisions where to find se

 Also I timed out 3 times prior to securing my tickets and i'm on broadband and it wasn't during a peak buying event. You didn't mention

d any of the discounts or coupons

ays been 100% satisfied.
ion (felt like I was under pressure!!) my experience with ticketmaster went very well! Thank you!"

hen my show/event was available for purchase in advance. This did cause some problems for me. I did have the selection in my alerts. I w

u only to minutes to review whats on the page and enter information.
ve resulted in random quantities appearing after my selection entries requiring repeated attempts before getting the quantities I request

de the experience terrible and I didn't get a chance to see options because I was so hurried! I will never purchase tickets like this again!
 cket to $37 each. That's $15 in charges which is absolutely ridiculous. I have not been going to nearly as many concerts as service fees ha
  right. What a ripoff.

 from using ticketmaster. Will be using you for all my future ticket needs...
 SING? AND ANOTHER $4.OO FOR TICKETFAST-ALL YOUR DOING THERE IS SENDING A FREE EMAIL I'M THE ONE USING MY INK AND PAPER
w good my seats are and how easy it was.
hat only offer tickemaster tickets
enough time for me to fill the requirements to buy the ticket it took me 3 times to do it for the website would freeze and i`d loose the tic


 ney. The new upated way to order tickets on the phone is a nightmare. It takes at least up to 20 minutes to finally get a REAL/Person cus

event tickets anywhere in my area. I think you fix the prices!

matched my needs instead of just one set. I might have liked seats that were further back but closer to the center.
 end an event due to a health emergency and they refunded my money and help me through the entire process with kindness. Thank You.

 added almost 30% more to the overall price. Quite unfair!"

 with ticketmaster in the future.

 ontinue to use ticketmaster in the future. I was able to find and buy the tickets i wanted with no problem.
 page should be longer and I think it is redicuous that I have to pay to print my tickets
  information would load. Very annoying.
  my first time ordering tickets to an event.
 ket price of 2@29 or $58 by buying on-line I suddenly had a bill of $74. Kind of like cell phone bills. A stated rate and the add-on final rate

available or preferred.
own off and by the time I was accepted the price tickets that I wanted were gone.
outrageous!! Disgusting actually.
 O GET NEW SITE. AFTER TRYING 5 TIMES GOT NEW SITE. THEN WHILE TRYING TO GET TICKETS TWICE TIME EXPIRED ONCE HAD AN ERRO
 ay I could buy tickets for some events I want to see. I have no other choice. It is not like I have a problem with using ticket master but I g
mplete the transaction. I had to start over each time.
 e 10th what better way to celebrate than with Larry the Cable Guy!
 s. It is the only way to purchase most tickets so we have to use it but if another way to get the tickets were out there without the added
 ck of a button. It took about five minutes from me finding the tickets to printing them off! So I understand why there's an $11 convenien




 able. No complaints!


y back because your site 'kicked me' when i went to make a payment... I've been upset numerous times with this... its not the first time ei
clunky this time. Lots of added steps that needed to be done within the time window. Was a little stressful.
en choosing. I would like to have been able to see the chart so I could at least find seats close to each other but due to the nature of the e
s for getting the tickets through email mail etc. turns out to be a lot of extra charges which I don't like.
a where I live. Like to see more.




to continue ordering online as much as possibe convience and a way to be fair as like in standing in line.......................thanxz

 a message that said your order could not be processed!
  to make the purchase because the continue box wont let you....
urchase and I had to go back to the beginning and re-submit the order. other than that the experience was great.
  I wish that they did not hold the monopoly that they do.
  ays) but had several issues.
us. Since your limit was 4 tickets two of my friends are going to have to sit in a different row and hopefully at the concert we can arrange w
 rror message come up at the end of the process.

 go and enjoy a show is a highlight for me and with ticket prices going up in an over saturated market it makes it hard to spend that kind

 se of online shopping was to cut down on unnecessary fees. Next time I purchase a ticket I will avoid ticketmaster at all costs!

or Rascal Flatts. I did not like the new Live Nation rules...every time you get up to use restroometc all the rows are blocked and the emplo
 ased. I felt very pressured and hoped I didn't make any mistakes.
cert for these ridiculous fees!
 to find. Also the timeframe to select the tickets needs to be a little longer because I took a little time to look at a seating chart. Overall th

 for the best seats.

en lost my place" in line. Since it is for general admission it wasn't an issue but if I had wanted reserved seats it could have been."
kets. There was slow response and because of this I was continually locked out from not meeting the time limit or I'd receive an error me
shipping charges




ocessing fee" which adds a total of 20% to the ticket price. This is a bit excessive."
t seemed like it still wanted to ship my tickets to my billing address which is no longer my residence.




 he best seats. It took me 45 min. If it were a person easier... they should have known 2 ticket and go not type in that dumb code thing....I
 ually kept hitting reload" early till I got in). What's it take to get front row??"
 rinting my own concert tickets. I'm doing all the work so why are you charging me? I hope the airlines never adopt this revenue generat
ring processing. When I called to find out whether my order had gone through or not A) the phone number listed on the site was no longe
led to be held in or be offered another shipping option rather than just standard postal - I have no guarantee that I will receive the tickets
one who is not a frequent computer user or under 35 it is a pain in the ass to have to start over repeatedly. Very annoying watching your
  error occured and i could not buy the tickets that were on hold for me. I hit continue and your site kept on thinking until the time ran ou
 low confusing frequently did not function as expected. I particularly did not like the time clock that all tasks were subject to. In the future

 ed my purhcase information your site CRASHED 3 TIMES.!!!!!! I went from section 105 in the honda center to Section222...You assholes r

in before I was able to complete. I am two rows back of my orignal selection
event tickets.


e! They are horrible! Thats why I don't use ticketmaster all the time!!!
 by server must have been busy?

 hen I got to the checkout portion I couldn't complete the transaction. It kept telling me to enter my first name exactly as it appears on my
 ney somewhere but it almost makes it not worth purchasing tickets.
ne so would lose the tickets


nt experience. Probably will not be using this site in the future.
ckets be sent to my billing which I did not want to happen. Site needs a little more clarity for billing/shipping info.
lained that bogo tckets are one ticket price split. Convenience charge of $9.50 per ticket charging to print my own tickets and a $5.00 pro




  OUR webpage was slow to respond I was unable to get the tickets because of the timeout" feature. Thanks for nothing."
ords to make sure you are not a web bot. Stinks to do all that typing just to find out the event is sold out.
 t confirmation that the tickets were purchased...
  much as possible i'm a computer analyst and type for a living; 42 seconds is not enough time to type anything.
One try would put me in row C and the next try would put me in row X. I would like more precision.




 e' such as center aisle tiered area et al
o access personal email from work.

harge on top of the processing charge. $15 per ticket on top of ticket price is unreasonable. Any time I can buy the ticket at the venue I cho

king if we will use the service again sees odd. service fee on top of convenience fees are absurb. this model does not serve the customer
imes. Registered customers shouldn't have to go through the process.

nt so FAST! I thought the seating choices were a little confusing where the upper level was not the top upper" level but was the first level

 as much or more than ther tickets.


monopoly on ticket purchases which to my understanding should be illegal. The government should get involved and find a way to break
en be able to pick your seats. Now you have the option of best available or price range but there is not an option to pick your seat after th

hand. It's seems that it is an add'l 1/3rd the cost of the ticket
n and password not really given an opportunity to chose tickets-its just random and better tickets come up later which is not acceptable.




hats best available at the time of the purchase
he password. The other fact that you are limited to 4 tickets (reserved) is too few. I wanted to purchase 6 seats together and have to tak
do so for many more.
ot great seats but it took so long for the sale to ab approved we were timed out and ended up geting not as nice seats. That sucks...
fer not to use ticketmaster for I don't agree with they're business approach. I find that there are way too many hoops to jump through w

now why there is a processing fee."


he system boots me out when heavily accessed but I've always got to purchase tickets when I wanted.
continue. The clock ran down the last 1:30 and a new window appeared saying there had been an error.
 ferences were set CORRECTLY. Told me I had tickets three different times then did not finish processing order thus did not get the best se
  You are a monopoly....if I could go through an agency that doesn't overcharge their customers I would.
cess and had to re-purchase. By then I lost the good seat selection I had chosen.

 lose my seats and having to purchase seats that were worse than my original selection....extremely frustrating!!!
line like stated. Was able to go to local ticketmaster to make purchase. There needs to be more incentives to people who use ticketmaste

the line and went from Row F to Row O. Your system sucks.

fort of my own home.

 ry rushed through the process.
ce charges"."
 0 to print my own ticket? . . . give me a break"

what you get when you have a monopoly! If I want to see a show I have to take out a second mortgage!
le ticket industry forces us to utilize their services. The fees are outragous - believe me if we had a choice we WOULD go elsewhere!
how you guys let big compants buy out your good seat tickets and they sell them on other sites for atleast 3 times as much as they are wo


sk my husband and check out where the seats where.
t Ticketmaster does that.

 lous. Doesn't Ticketmaster already have a profit built in to the price of the ticket? Why are these additional fees so hefty? Surely it does
nfo. Other than that it was a good experience.
nk this is something I may have enjoyed but I didn't purchase it because I couldn't read what it was about.
 0 bucks off of me to basically sell me 4 printed pieces of paper.

 onvenience charge" a $5.60 processing charge and then still have the balls to charge $4-5 to let people print their own tickets at home (s
 did not remember my previous submissions. This is impressively bad web design.
 comes up. Charges are way too high!! There is never any good seats in the center of the venues. Total rip-off in my opinion!!


s. We are only given the choice Best available" and "VIP." My other complaint is that when trying to call to talk to someone to choose ou
ets is outrageous.

 error -really frustrated me - no not going to bad mouth sight but not happy but still will use sight- i feel safe using it
ets to a show and the added charges came out to be more then the cost of one of the tickets. It's a total scam but your a monopoly and t
billing information. Took me about five tries to get the order to go through. I've never been a huge fan of Ticketmaster now I am less so.

g away. It is very uncomfortable making a purchase for this amount of money and consistently being timed out and then offered more exp
he time I called my friend to ask about seating tix were gone. 5 min would be better.


t keep nickel-and-diming me until I'm paying half the price again of the ticket in little fees. That just makes me even more angry that I am


  has. I save the ticket stubs for every concert that I attend. The oversize tickts make fantastic souvenirs.


 specially hard to understand why it costs $4 to use my own printer and ink to print my tickets.
 r all my future purchases.

t card information.


 y purchase event tickets. Ticketmaster provides an excellent service but if the service appears no different than ebay amazon or other on
 dit card info.
D AND WILL ORDER AGAIN IN THE NEAR FUTURE.
harge". This is rediculous when there are no other "online" options for ordering tickets I would be forced to go to the box office so this is a




missed something
g to verify the information that I need to provide in the allotted time.
 t and I wish there would have been less expensive seats at the midway point in the theater. I got great seats close up but wasn't looking t
o most concerts because of them. It's just not worth the extra costs!
 l morning. Purchase finally went through at 11 am. If there were any other way on earth to purchase these tickets I would have. I think t
 t information!!! It was not like that before!
  closer to the stage because radio stations and others get first dibs on those items.....littl frustrating for loyal fans. However very excited a
 r company tickets now is total bullshit!!!!

 could have had really great seat but everytime i got to check out an error occured. i am upset that i paid the same price for not so good ti
ubmitted it should cease. Ver very frustrating! It will make me think twice before dealing with the Ticketmaster time clock again. I'm tryin
 e ...GAhGah
 arge enough?
hout starting over each time

cted. The server 'hung' for 2+ minutes while the clock counted down to zero. Had to start over again. :/
 ) and twice more rejected for an error even after my bank verified the information. As a result my seats are inferior and I have absolutely

n our own computers
enue direct which is cheaper but not always convient.




choice when I need concert tickets!
 t are tacked on to the price of the tickets making what seems to be a reasonably priced ticket almost $12 more!! This really adds up when
e. I like being able to take care of this on line.


 because I didn't have my password on hand


 ost alot more then expected
s almost every other time I purchase through Tickemaster. I don't know why but it gets stuck and won't go to the next page for processin

umber had changed. This is stressful when you have a clock ticking down and you don't want to lose your ticket.
ugh had better seats but web site stopped working lost tickets
ould gladly go pick them up on the day of release which the box office is closed on. I also dislike the process fee.

n" and keep trying until you get the ones you desire. My ONLY problem is that I wish there was a way you could actually pick your individu
 red.. with seating avabiablity and i get emails when a concert of an artist i enjoy is coming up
ketmaster was very fustrating. I was trying to get the best tickets I could right when they went on sale. It told me the wait time is 11 minu
 he website kept giving errors throughout the process.
 to choose your location. I don't understand why we couldn't choose our seats from the seating chart. I wonder if there really are seats t
 the closest available seats were 5th row - there is no way 5 rows of tickets had already been sold. Then I clicked continue to purchase so
ound $25 more than I would have if I just bought my tickets regularly. But I understand why you guys do it.
  are looking to purchase.

 ne ticket. Spent roughly an extra 50 dollars in convience charges even with having the tickets emailed to my account.


the tickets. I indicated to continue and the screen was extremely slow to respond and then timed out causing me to need to restart.
here. On top of a venue convenience charge now Ticketmaster is charging a tax just for placing an order. And the practice of not telling y
25. That is a little silly.
preciated the speediness of the process because I was able to find tickets more accurately. I would reccommend extending the timer so th
et a few new words before being able to continue.

 he only tickets available for the event were General Admission and I'm hoping to still be able to get good seats at the concert.
 r to do what should have been a simple task. Unable to edit or add new card using I.Explorer. Tried editing multiple times w Firefox. Fina

dn't cost that much to put two tickets in an envelope and mail them!
ally say no and that is not right.
 ing me out so that I had to settle for poor seats that were too expensive without the gift cards


 due to errors. Each time I would get farther and farther from my origanal location.

word during the transaction. I also had trouble with the transaction protection screen. Lesson learned is with the higher demand items yo
eat location that I am inerested in instead of having you choose it for me. It's very fustrating to continue to search for the seats I'm intere

o purchase Aerosmith tickets at 10am and had phenomenal seats already selected and was waiting for you server to process my credit ca

 chase could continue.


 ickets any other way.
run out of time prior to transaction goes through (6 times)
p concert because of a glitch. Had to start over. Did get seats though. :)
KETMASTER.COM

 l of the good seats are gone. i even had some seats come up with obstructed viewing i don't even think those seats should be sold and th

s. I do not like the random" pick that the computer does. It should be like when you pick airline seating tickets. The seats that are taken
  these fucking clowns
  to buy tickets....thats hurst because my first one probably would have gotten me the best seats. I s aw no information stating t
ticketmaster website timed me out! I had everything filled out and clicked continue and the time ran out before I got through to the next
  made me go from EE seats to JJ seats not horrible but extremely aggravating.
 s leave my purchase experience feeling like I was price gouged. If I were asked what company on planet earth I hate most it would be Tic
urchase like processing fees
 enty of time left and it would time out without completing the order.
 last night trying to buy tickets called Ticket master this morning to make sure that I wont be charged twice if I continue and order the tick

 ck. The loading screens and timer tell you how much time you have left which is great. The one thing that I don't like are that the shipping

e the chance to see different options of tickets available.


 sale at the exact same time. I kept timing out on them. There should be more time allowed if the purchase has been agreed to.

 irst day and for this performer ) but everything went smoothly. I thought all the good seats would be taken before I could fill in my info.
 age. I had great tickets picked out and went to checkout but it was so slow to load that I lost the tickets..this happened twice. I know it w
 ng within the time limit and wasn't able to. I lost the tickets I wanted. I had to continue to search for similar tickets and gave up. At that
  question how random" are the seating selections."
 Otherwise ticket master is fine!
atinum at a much higher price???????? Not fair to the general public!!
e event fee?
  I only had a few sec to check everyhing before I lost the tickets. There isn't enough time to verify what your buying!
er could ONLY purchase floor tickets. Tried many many times could not purchase lower level?? That is ONLY complaint. Thank you!!!
s such as are the best seats for viewing what was planned for the evening.
e was only grandstand seating left.
 e time would run out before it advanced to the next screen.

me when I first went to Ticketmaster.com. Then after I had found tickets I had to sign in and enter credit card info. Please make it clear b
bled and obstruction of view that could not be answered by the seating chart. Also it seemed special needs" seating wasn't available for pu

ce is not conducive towards having a happy customer!
 was logged in and choose tickets as soon as the tickets were on sale. I found 2 tickets in Section 3 Row L. When I got to the end and hit Co
ost position of tickets we wanted.


e $20 ticket price to have $10 tickets for kids 12-under but that was not there. I had to buy 4 tickets at $20. Also the FIRST time I tried to
ut and I was unsuccessful in getting the tickets I originally selected. I am now sitting further back in the arena than I hoped.

ins for ticket master to validate. That is ridiculous and poor customer service.
d better tickets. I ended up getting something not as good. The timer ran out before it unfroze. Not fair! Otherwise I have had positive e
name; checked card# etc. Finally I used another credit card and that worked; the first name on this credit card was Francis" instead of "Fra
t very rushed!!!!!
 red with Ticketmaster so it made things more convenient.
 urchase. I was very disappointed but bought the next ones that came up. I went from tarck to elevated track level in less than a minute.
O I HAD TO DO IT SEVERAL TIMES


s should be a percentage and not a flat fee. I bought $20 tickets with a $12.50 service charge. This has taken much of the excitement out o


 rice of the tickets is bad enough!

e want to see. I tried on live nation also for the concert we want but it didn't even list it for our area. Thanks again.
 em high but it is convenient.
ame to the site from a USTA site so I came directly to the US Open tickets. Since I didn't enter the site directly from the site URL my respo
 n the total comes out to be around 110.00 and that's with free shipping. In this economy give the buyers a break once in a while.
 mplete the order is too short and makes it hard to read over all the information and input it correctly in such a short time

 is my computer does not have a printer set up and so I will have to use another computer to print my tickets I hope that will not be a pro
t really make a lot of sense. No option to pick up tix at the venue either. Should be standard especially when buying for locales out of tow
to take our four year old to see his favorite Thomas the Tank Engine
d ticket charge 6usd convinience charge (whatever that means) facility charage etc. to show the full price from beginning is what i would

arges the most in fees-i am confused as to why thye print at home tickets when offered have an additional 4.00 fee
et our tickets until 48 hours in advance of the event. I am ordering my tickets over two months out.
 little thing. It;s more of an inconvenience if ask me
o couldn't look easily for other dates when one date not available.
ery expensive.
 to use them in the future.

r ticking away at the bottom of the page. The processing fee is a bit high for what a hassle it was too get the tickets. Without even menti
cess needs revisiting. When doing the ordering online many things have to be looked at and decisions made almost instantaneously. I th
my own tickets fine I have no problem with that charge but what is the convenience charge of $11.45 per ticket plus on top of that there


 cept the password. Then when it offered to change the password- although it allowed me to enter a change I could not scroll down to en

ere always seems to be a problem during the order process with access to your server when purchasing tickets. I am a computer technicia
ox office to purchase them though I feel better having some choices as to what seats are avaliable.
 t tickets after already adding a 20-25% convenience" fee for processing the order."
 ee and 2.50 processing fee seem exhorbitant."
or my grandaghters will not buy from you again
 box. The landing page took me to an add for something else. So right now I do not have my tickets. I am still waiting for something to con
and the wording was not clear by the time I figured it out I could only get 2 tickets instead of 4
 ensive! Many extra" costs in there!"
 ulous. I paid an extra $10 a ticket for the "convenience" of being forced to purchase online. That's an extra $40 for what? It is never speci
  occupied and open seas for me to click and drag to buy and allow me to flip through dates readily.




 S on the phone but not on the website. I'd love to have that option online!
 to review and purchase item.
ets purchased. It's complete and utter crap.
d fill billing info.
  no scroll bar to use to navigate to the lower part of the window that was out of my viewing area and I had to get to that unseen area to p


m to be multiplying.
ining of this. I have not purchased tickets in the past because of the service fees added to the already high cost of the ticket.
now what that was for.




ULTIPLE requests for concert tickets (my last purchase via Ticketmaster was YEARS ago; excuse me for not remembering my password). T


inally went to another card but there is nothing wrong with the card that I preferred to use.
  is not enought time to finish.

e per order when handled online would be better for the customer and would still make you lots of money. Adds so much to the original

 ticket in my opinion there should be one convenience charger per order.
 for tickets and $13 for fees. That is over 50%!

mpleted successfully. Needs to be more streamlined.

 is case) a high percentage of the ticket price and don't reflect anyone's convenience other than Ticketmaster's. Just embed it as part of th
matched in Atlanta when I knew there was. It timed out on me twice before I findally got the tickets to go through. I still have to find my w
 iven to fill out forms for someone who can not type fast and accurately. I started out trying to get a $20 ticket and ended up purchasing
  available on one page.
 diculously high relative to the prices of the tickets I just purchased. It was somewhere about 50% of the total cost. SERVICE CHARGES!!
  isn't working so it seems to be my only reasonable option.

  to buy an event ticket I always look at Ticketmaster first.
 ciallyfor us two finger typers.
 e the buyer....$9.25 per ticket convenience charge (whose convenience? not mine!). $2.50 delivery fee plus $3.50 order processing fee.
 ready knew about a "Convenience charge" The "Order Processing Fee" should have been disclosed!"




g. bad idea.
hase especially since there was a timer waiting to deny my order if i didn't enter my information in enough time. There were too many di
 matter where tickets are purchased. It seems that you are not using that term correctly. Perhaps call it something else if you are going to
u may want to format the look of the site to mimic that of the athletic department website or look more Ohio State-centric.
would really have liked to pick a section also but I never got that option.

  a concert w Demi Lovato and David Archeleta
  4 tickets before the timer ran out. I went back on the site and checked where I wanted seating and the tickets were better then the ones
 ordered 4 tickets to be sent to one address. However the overall experience was very smooth and easy to understand.
  had to go back and request it. Why do I need a password??? I find the need to confirm the request with the letter/number combos very
 t - I was sent a pre sale password that did not work! By the time it did all good tickets were gone. The good tickets showed up on scalper
  my credit card information.




e ticket master system kept having a error message when i was doing everything right.
ansaction. Often it was too much of a race against the clock to complete the order. Also I find the secret code passwords hard to read and


 things. Ive been happy with the way everything works out and I haven't had any problems with my orders.
 d not accept my request with using my cell phone number instead of home phone.

 in screen to come up. Then once I filled out the login and hit "continue" it timed out again."
problem with the credit card selections. I was 30 seconds from having to start over because I had to enter a new CC so I would suggest re
ould just like to be able to order without trying to find which card and which password

y seating choices.
 a replacement password and difficult to print out fast tickets
o better site out there when making online ticket purchases!
 2 $10 tickets ended up costing me $30.65. I paid more in convenience changes then I paid for a single ticket! It's getting out of control.
  like the acually seats in relevance to the stage and isles. Like a snap shot of the stage from that seating area also. Because when trying to


nue when ordering tickets online instead of having the system randomly select you




 people. I feel that doing bussiness with you should be between you and no one eles. unfortunally I have to by from you. Thanks in ad

de completion of the transaction a little dificult-- i timed out trying to see where the seats were and i missed where the convience fee cam
name you can trust. When you deal with other ticket places you don't always know what you are getting.

dustry I know no other option.

ul experience. I love that I can print my tickets out instantly.
t tickets and the fees are ridiculous!


ys are holding tickets and reasling them aftermarket for outrageous prices if there was another choice believe me I would make the choi
sages. Either the site was very busy or there was a problem tonight. I eventually called Ticketmaster on the phone by that time it went thr

 ld not accept the data. Beginning over again took unnecessary time. Overall though the process was good.

 t card number was entered- instead of being redirected the window shut down and I had to restart completely.
n the band I want to see is only sold through TicketMaster
 print my own tickets!
e time it says none found.

d get to the next page so I had to go back and do it all over again. Very aggravating!
 e were a mess...when I went to the box office I couldnt claim my tickets because they couldnt find them so I had to rebuy new tickets and
ss. It is fast and efficient.
 de on seat selection
etmaster to have any concert ticket that I may want. If I hear about any concert I don't even waste my time looking on other websites for
m having trouble with my password. I had y'all email it to me and then it didn't work so I had to use a friend's email account. Ridiculous.
t (I bought 2)The site charges $32 in service fees for 2-$35 tickets. I think that is a bit extreme.
 -ons. IT'S REDICULOUS!!! I understand everyone needs tomake money but to pay $37.30 for a $25 purchase is in sane. To pay over 49%
kets on my own computer when it costs you nothing. My only other option is to wait until 2 days before the show to get my tix. Unfair!
ork as well as printing my tickets.
 robbery pricing of so-called service and convenience charges. If there is any other way to purchase event tickets I will use that method.
e could also be a greater variety on what seats are purchased as opposed to having to buy them in seating order.
se and understand.
ted to sit. I didn't like having to keep going back to figure out other available tickets

er my info 3 times before my purchase was finally completed. A little frustrating. Other than that my experience was good. :)


 ng out on me before completion.

at seats are available and the price. Also add the availability to change dates for an event that has multiple showings.
ontinue] only to have the 2 minute timer run out before I was sent to the next page of the site. I had to re-enter the information repeate
han having just one choice. For example I would choose a seat 1 row back if it were on the aisle etc.




  I was going to lose my tickets if I didn't type fast enough or talk to the other person going fast enough.
   a choice I would never purchase through ticketmaster.
 g!!!! my ticket stubs dont even have your 800# on them! typing out my billing info while trying to play BEAT THE CLOCK before I lose my p
yet another for type of delivery
c etc. It took me three times to complete on time
 rt everything
 t being offer the best tickets.
 ld not purchase my tickets any other way.
han to tac on all the fees later. I would prefer to know what it is going to cost me up front.
 gh. Each page of the website would time out forcing me to go back to the beginning to start over. If I had another choice of vendor to buy
t the Ford Amphitheatre in Tampa. The only act listed on Ticketmaster at Ford is Jimmy Buffet. I know there are more shows at Ford beca

 heaper. This is the 4th set of tickets I've purchased in the span of 2 months and would like it if there was a frequent purchaser discount.
 issuing institution. You cannot view all the information required for authentication (this is the second time this has happened to me) and

ed with the time clock set at two min.

 ther" immediately after ordering Broadway tix I was interested but checking that box would have acknowledged I had read Terms and Co
an error loading the page. Also the timeout time could be a little bit longer. Otherwise I really enjoy this site!
ered tickets at the adult rate. When I go to will call I will have to explain and probably pay an extra amount - which is okay - I just don't wa

ned. it was not clear to me how to complete this purchase.




 ng out the tickets during the purchasing process. The only option I could see so I wouldn't be charged if I WERE GOING to be able to print
 layout so it was a bit tough figuring out the seating you were selecting when using the pricing/BEST AVAILABLE sort options. After a few t
 see a show they have to use ticketmaster. The fees are ridiculous bordering criminal.
ss the order because the check out page would not load fast enough.
as the grandstand where about is say AA 37-38 in the sceem of the section and so on....




 ery time I use them I recieve my tickets very shortly after I purchase them and have been very satisfied with Ticketmaster. I only have a p
 e but it was soon resolved. thank you
 facility fee AND an order processing fee on top of that is just an abuse of the customer. Where does it end? Doees everybody get a piece
d now an additional "Order Processing Charge"."
minimal amount of time. The count down should stop as long as the typing is still in progress.

se only to have the system hang" and then time out. I missed out on getting some tickets up close in the middle section. VERY DISAPPOIN

Since this is done online I think those fees should be greatly reduced. The tickets already cost enough.
 s timed out.
s given the option of how to ship them to me the Continue button is not work at all and I had to wait to be timed out and then start all ov
 g tickets online is even more convenient.

me up so i have more time to check dates.
master again!
eats to your Tickets Now" sight & marking up the price IS A CRIME!"
ay to find the tickets that I want. I am an avid play and concert atendee and absolutly love ticketmaster.
cket I figured it was worth it. I like the sit and find it very easy to use.
I had to redo my order site was slow in responding at the time of payment.
he fees dropped on concert ticekts. My friends and I go to a lot of concerts and if we buy 5 tickets (aka one month of shows sometimes n
 is pretty much the only way to buy tickets to my concerts I have to put up with them. I could have saved $72.50 on my tickets had there

ing kept getting rejected because a required" field supposedly wasn't filled in but it was the country. USA was greyed out (which is where

 erything went smoothly. I will definitely purchase from you guys again!
 ttempted to join the fan club to get tickets early to no avail. Today I was not able to find the spot to buy tickets via internet except with a
 ren't too much when you sign up for alerts.
with partners like entertainment.com.
 s $50 and I paid 17.50 in fees. I dont think the fees should be 33% the cost of the ticket.

 lity of how many tickets to apply it to. I purchased tickets so a group of friends could sit together - but I didn't have time to determine if t
select the # of seats and then only getting the one option.
hosen for me... :)

 y expensive.
e I could input the information necessary. I don't understand why there is a processing fee (which is not disclosed before payment) after t
ends up costing $50 each!
 ketmaster often and like it just fine.
ng an order online without needing any staffing. The convenience seems to be the event sponsor so why don't they pay a fee? I'm pickin
 tickets. While the timer still said I had time when I clicked continue the site sorta stalled out. I restarted my computer and internet think

are best seat options. I have to exit out and go back in each time. Also didn't figure out how to see how seats are numbered. Could see s
when I picked up my tickets. So therefore I was charged with thinking otherwise. I was not ready at this time to purchase the tickets even

break on the fees

 e convenience charges down a LOT.
nly generates ill will. What convenience" did you offer that costs $6.75 per ticket? How is that different than a "processing" fee? TM freq


 sh there was another way to alert the user of the need to make decisions in a timely way. Or maybe if the time clock had a different desi




 . It makes people angry to have to pay such high convenience" charges sometimes to the point that people will decide not to purchase tic
wo $25 tickets and my order total was $85 because of all the fees!!

 would avoid you because of that totally if I could. and your customer service is non-existant




out and read things MORE THAN ONCE. and it placed an undue anxiety on the user.

s are outrageous unjustified and unfair. The only reason I ever use ticketmaster is because they seem to have a monopoly on good seats

0 nearly $10 service charge is already highway robbery

 ran into ERRORS at various stages - a little further on each attempt. I know TM has a monopoly on so many concerts but this event was a
mail is much more efficient
au and it is annoying to have to have to go through the process multiple times.
o purchase four times. arggghhhhh!! very frustrating!
 hat cost me $79 ended up being over $100


k to print my tickets.
asing. I had to go back and begin again loosing my place and seats

med out) and now I have crappy tix

 ess the tickets and look foward to doing business again.
 website is easy to navigate.
 ts to events or the tickets available were in the highest and worst sections. Also the ticket charges are ridiculous. I have been able to go

esh and get the same seats each time.
 itional charges for something like printing my own tickets. If I request to have them mailed it is free but for me to print them on my own
 to get info required by system
 ook forever to bring up next screen & twice I missed out on preferred seats & then when I finally got the seats that I wanted & submitting
 n advantage of.

ere used for clothing etc. Advertisement for that would be good.
te freezes - then ultimately times - you out and you have to start over. It took me over 45 minutes to make three separate ticket purchas

 ther tickets. I would like to see what tickets/seats are available first.
 $29.45 additional...YOU MUST BE KIDDING!
 June 19th..and the continue button would not go thru and I lost those seats
  after clicking submit for the final purchasing process. I had to reorder and verify if transaction was processed but was not. I guess it lagg
 ng - i found that it forced me to make the decision quicker and speedier. Though sometimes this may come off as forceful - when compar
 st choice of tickets available were main floor 3 Row A Seats 5-8. Upon submission of my order the website threw and error and my purch

 o because of some error. It took me almost 1.5hrs to obtain them. Now I don't have nearly as good seats as I would have if the site let m
 club level were available for purchase.
at I will be charged 3 times.


atating. Also the fees are excessive.
 t more choices.
look at a different date/time. This was a little time consuming. There should be an option to view other dates/times.
good company and I have never missed out on an event due to false ticketing or not getting my tickets to arrive on time. You are sufficien
e to just print them out. it took me a matter of 5 minutes for the whole process from start to finish! it was great!

  limit then when i put next it said unable to process requet and i lost my good seats
 have to pay a $2.50 FEE! Just another cost tacked onto the price of the ticket. A little rediculous!
 urchase. LAME
xtra convenience for my 2nd ticket?) and "Facility Fees" etc are an affront to my intelligence. Just roll all of it into a ticket price and call it
with a near monopoly of the ticket brokering industry.


 be refundable if a venue is closed or a show cancelled for any reason. The show sponsor/holder should pay any fees that are accrued by
zens of concerts every year. The service charges have inflated the prices so much that I can barely go to a few. This is bullshit. You people

of the ordeing process. I didn't know if I was still completing the order or not.
 erience and given incorrect information on seating for James Taylor Concert at TPAC for this May 13th when purchased through Kroger in
er had a problem with them. Thanks for being a great sight.
s a monopoly there is little that can be done other than outright boycotting any event sold through Ticketmaster."
 having when a person is trying to finallize purchases with the system not being able to process.
nt of time you are given to enter your information to purchase tickets. I definately would suggest giving more time to make a purchase.
emaster acct password to purchase Circus tickets. Then twice I got to the screen to enter my credit information and when I clicked to buy
efore I entered my credit information. The second time it got hung up at the end of my crdit card information and the third time it went a
 hey double the price of a ticket!
 but what's up with slapping an additional $4 on the order for processing? It's sad that a pair of $40 tickets costs $62. That's a 50% "conve


nd I have NO idea where that is.

ncome fans a chance at good seats instead of sending to your other branch and
 e $12 per ticket more than 30% of the ticket price - Truly rediculous!!!!!
the screen after the delivery selection which caused me to time out before it cleared. I had to go back through the process again and got a
 ng. The location charts are not specific enough.
as the system would not accept one of my credit cards. My concern is my credit cards have been on file with my account for a while. Hope

 ; general location in section (left side right side etc). All you have now is a take-it-or-leave-it seat selection if you give those up and search
  i went to use it I could not get early tickets the web page kept taking me back to the log on or create an account page. There should be a
 me available. However I still had to enter all the information again. A waste of time especially considering how fast tickets can go somet




LE WHEN THERE OTHER CATERGORIES TO CHECK AS FAR AS SEATING IS CONCERNED. I LIKE PURCHASING THE BEST SEAT I CAN AND IT NEV

 rformance I clicked the continue button and the timer still ticked away. Clicking the continue button should fully reserve the tickets and/
 n from Medical School gift. It was actualy a gift from my mother who lives in a different State than me. Since my mom wanted to buy the

 The section I like to sit never comes up when buying tickets on line.
he responses before the alloted time but kept getting error msg and had to start over again... Also why such a high convience charge ($8.
he only reason they get away with it is that they have NO competition. They are a monopoly and are shameless."

n so you have to pay them - BOO


 le sections to search for tickets. I do not nor does anyone I know feel your definition of best available' is correct."
 for and everything came up listed right away.

n the system froze and I lost the tickets. I had to try several more times to get tickets again. It was frustrating because I had tickets and th
  The convenience charge is beginning to get a bit high which will have me looking for alternative ways to purchase tickets (i.e. box offices
 al with having to pay $2.50 for my tickets to be emailed. That's a RIP - it should be part of the $5.00 fee that you are already collecting. Y
ed and you get your tickets in timely manner. Use Ticketmaster alot.

Give me a break!
 on that guys. You've created a lot of ill will over the last few years. I only attend concerts where I really want to go i.e. lifetime experience

onopoly on ticket sales if not a monopoly pretty damn close!
they were better seats for cheaper but I would have had to go and pick them up from their offie 2 hrs before the event and that is very in
e first time the ticket selection is provided I depress search again BUT the information i previously submitted is gone - having the infroma

 and you are unable to change info at that time.
der thus I lost about 8 minutes of time thus losing prefereable seating
ently had to purchase worse seats.
s quick and hassle-free.
no more than 5 dollars a ticket

his picture? Greedy bastards!


 be from TicketMasters.
ough. I didn't jump the gun- I clicked the submit or Ok or whatever the button was called and just sat there while the timer in the bottom
other than going directly to the event centre box office which is not an option for me) there is no other way to obtain tickets for such eve
nto the tickets it was givine me were seats 1-4 and I had over a minute and a half on the counter when I clicked continue and the page did

I had tickets selected 3 different times and during the process of finalizing my order the website kicked me out (3 times). I was not able to
cause someone else beat me to it. I still had time left so I don't understand why I didn't get the better tickets. I 'm a little disappointed in
rchasing my event tickets through TicketMaster". Only once have I had a minor problem that happened to become an inconvenience but
med out 3 times requiring me to go back to the first step to obtain tickets. Frustrating - and would have been even more frustrating if it h


site and it is very easy to navigate. The 'Search for other tickets' button should be more prominent on the ticket selection page.
 $0 option for receiving tickets electronically.
 and it kept timing out - very frustrating.
  they are trying to make a purchase is incredibly frustrating. Also the site was slow so timed out while trying to confirm things so I had to
he end you think you are going to pay one price then you get charged like $20 more??
 rged significantly less than normal because it's a fundraising event. However that's proof that the charges that are normally added to tick
 u think might be the best seat... I may not think is the best seat... other venues do this all the time!
 they really were not unless you spent an additional $35 for a fan club membership. That was a little confusing.




dding up to an additional 25%!) tacked on to the base ticket price...if there were alternatives to Ticketmaster--and there usually aren't--I'd
 up ticket sales so everyone can

eat. the service fees not so great.

 and efficiently. Thanks.

rt. In comparing my seats to the chart I couldn't determine where they were located. I had to call Desoto Civic Center to get information w

 ticket is crazy! To charge per item or ticket price is outragious and then add a service charge on top.... come on ticketmaster....
s. I feel that I am getting robbed. A ticket that costs $25.00 costs $37.90 when all is said and done and there is no shipping (I'm picking it u
e" and a "Processing Fee"?? Sounds like you are double dipping and finding an second excuse to charge the customer additional money. I
ock ran out of time...a little fun i guess
OR!! I JUST WISH I COULD GET ORCHESTRA PIT ONLINE!


 ence charge" seems high - what exactly does that pay for anyway? I am already paying $3.25 per ticket for a "order processing fee". I thin
 nal. I hate your company. You are a dishonest monopoly and would rather stand in line in a snow storm than pay these ridiculous fees. Re
 AN THAT IT WAS A GOOD EXPERIENCE.

 TEAD OF GOING BACK AND FORTH WITH THE INTERNET


 t or get rid of them.
 old out even before they go on sale>


  tickets offered. The two-minute window for deciding on tickets is not long enough.

 ensive. I am happy to pay for the service but I do not feel that the fee should vary with the cost of the ticket.
ailable seats were listed. Also where row 17 is can be important section is good but where row is can sometimes be more important
e money on free tickets that is not a customer friendly business venture. Especially when you are making money with the Cleveland Caval
o high per ticket. If you buy multiple tickets you should only be charged once.

 . It could take more than that to complete the information
hose from there instead of you guys choosing the best seats for us

 e I lost them each time
 ow 2 available so I tried again for best available and then it popped up row 3. So I bought them. Thinking that row 1 and 2 were all gone.




 have to call someone to make sure the seats are where they want to sit.




ability to speak to a representative for presale ticket options?


 he public. hate all the addtional charges
ot puchase them because of the time-outs.
he search and get back in line. I ended up 3 rows further back than the tickets that I had. I clicked on purchase tickets and then it errored
 erally forced because I have no other option) my disdain for the company grows. The fact that a convenience charge ridiculous to begin w
kets though their site but for some venues I do not have a choice as the box office is too far for me to travel to buy tickets.

many events are sold out within seconds. This is true regardless of the size of the venue. I am pleased that the company is being investiga
aving a clock timing you during the input of credit card information. THIS MAKES PEOPLE ANXIOUS AND MORE PRONE TO MISTAKES...IT'S
 ove the multiple shipping options.
of the fees attached to ordering tickets. I think it is too much and that there should be on flat fee regardless of how many tickes you order
 tickets. I kept getting timed out" and had to go through whole process again. Don't even know if I got the best available seats??"
em on my own computer then another $4.50 Order Processing fees. All these fees are ridiculous. The $8.75 per ticket should of included

he range V-GG is pretty big. Fortunately we ended up with tickets closer to row V than to GG (Row X). If we had ended up in row GG I wou
ly reason I use it is because I can't drive an hour to Boston just to buy tickets.
iated with different venues. If you have special seating needs it's difficult to see if the offered seats will work well for you without this inf
would like to sit in during events. I just pruchased tickets for the Circus in Cleveland OH at the Wolstein Center in section 101. My hope is
n at the last minute they are. Forces me to purchase higher priced tickets as a gift. Would like to pick them up at Boardwalk Hall and not


 ime given to complete the order! =( Please work on these items. Great site!
first time buying online).. probably not a problem in future
system was hung up in the processing application and the minutes to wait increased instead of decreased.
ctually got the password and had to create a new account. Time limit once you are actually trying to purchase items needs to be longer.


as searching for where to ask a question...you had to actually go to other answers before being able to ask a question.

 presale tickets and the whole process was quick and simple and a great price to boot. Thanks. :)
and be able to purchase that seat during the pre-sale period for all events of interest.

m as it is now.
 seats it's always the same sections. How do you get the opportunity for good seats?

ast. I didnt like that I was charged $11.30 for convience. I also didnt like that you charged me $2.50 so you could send me an email. Over
 time limit. I didn't have enough time to look over everything and the clock was stressing me out a little.

ell. Good job TM! Have you thought about streaming music in as well? May be overkill but would be great for people who want to try ou

 ple. If you've forgotten your password for example and have to have it resent and then check it and respond the time remaining is too sh
the pre-sale. What's up with that.
15/09. The onsale time was listed as 10:00 AM EST on 4/24/09 but tickets did not become available online until almost 20 mintues later.
ser friendly web site.
n Vans Warped Tour and could not find out which bands were playing without going to the website.
arge of over $5 was not shown until after I hit the confirm purchase button so I ended up paying more at Ticketmaster than I would have

 I would go that way instead.




 y credit card company had issued me new cards with new expiration dates but same billing numbers. The site continually refused to reco
  processing fee? I won't use this service again unless absolutely necessary.
 to actually read what information was being asked on the site. I ran out of time before I could find where to affirm that I wanted the seat
tly increase the price of a ticket...kind of hard to afford in this economy...
efore it went through. The screen kept refreshing saying the connection was lost". Also the time limit placed on each screen made readin




et" was - I might have purchased them if I knew"

ke then other info was deleted so I would then have to go back and fix that too before I could complete the purchase...seemed shady...bu
 omplaint through time has been good seat availability for events. Generally good seats are blocked out or sold by the opening sale date a
my account. Now I am stuck with tickets farther back for the same price. Not happy at all.

 beside or close to the stage. i have children who can't see as well on the floor but you offered no other options.
  It is by far the best ticket site on the web. It's fast easy secure and convenient!
 kets in and don't like just picking Best available. For example I have family that already got tickets and I would have liked to search for tic

 te gets really overwhelmed making it difficult to purchase tickets.


chase price of the tickets. I feel gouged but this seems to have been the only way to purchase a ticket for a very special event.
d I registered before trying to buy tickets because that would have taken longer and I may have lost my place. Very easy to use though an
 d row G. I feel if someone does the research and takes the time to be @ their computer @ the time the tickets go on sale they should be
ees charged which keep getting higher.
ou lose your seat selection. I have never been able to purchase tickets on 1 attempt it is very frustrating and unfriendly yet in order to get
 es - maybe a flat fee or at least a discount for miultiple ticket purchases qould be more reasonable




ave no choice i have used them for years would be verry happy to stand in line outside a ticket office for days at least then i would have a




ssure of the timerI felt like I couldn't call my bank to verify this was a ligit process. Other wise all went okay.
ught the government out lawed monopoly'S. i GUESS NOT. I hate the fact that tickect master is the only option.
n't see the place that says edit.
st not worth it.


omplete one entire event transaction prior to the second one. If I had not been able to get decent tickets to the second event I would no
here when possible so I do not have to pay this charge.
te to decide what type of shipping I wanted...
a row of 8 but could not figure that out. Other agents allow you to multiple seats and rows available.
  the future mroe with shows.
 sappoint me and when I have had to call instead of ordering online the staff is always courteous helpful and professional.
u're looking for!
n fees to the facility ticketmaster and then a processing fee above and beyond the ticketmaster convenience" fee. If the theater weren't s

ree. I can pick the tickets up from a local distributor. It works well for me because I work three jobs and don't have to worry about being

s keep popping up.

t should not have additonal 20% charge give the consumer a break.
sing. I went to purchase but didn't realize I had an account an by the time I had my password reset it time out and I had to start all over ag
 ave been helpful to have had an advisory page telling what would be required and how much time you would need to accomplish the tas
with not much success. As usual the tix are scooped up by people not even interested in attending the event and sold to the highest bidd
master online ticket sales.
essing fee. Combined these add up to more than 20% of the cost of the ticket itself.


kets in which I could bowse by price. This would allow me to find the right day/price for me!
 enough time allotted for the consumer to grasp the totalconcept for time limitations.
we can see all available seats and respective prices and click dirctly on them.
 highly suitable for all ages.
ce charge per order. In addition you need to allow more flexibility in choosing seating for concerts. There should be a feature where we ca

 rge. This really nickel and diming your consumers. Not good or cool. Continue to make this free.


til far into the process. Feels like a bit of a hidden charge. all other charges were reasonable though."

 the service charge is waaaaaaaay too high. So high that I only go to concerts when my absolutely favorite performers are there because


onvenient for me.
o ticketmaster for Cher I did check out other sites and your prices where better and easier to understand the seating.
event tickets.

order not tickets.
ht the 5 minute process each time.
as a few choices when choosing best available instead of having to keep going back to the start.




ou realize that to have decent/complete service you need to pay more!
on in Pittsburgh anymore.
ss obnoxious to use. I remember one time spending over an hour trying to order tickets to a concert one time. By comparison this was al
 n per ticket

uest to find my entertainment needs.
ervice charges
  when the website went down...had to wait awhile before I could get back on and lost my better seats called ticketmaster and was told th
 ng tickets for events at TPAC. It would also be helpful to have more time when making a selection.


  T LEFTG ME SCRAMBLING FOR MY CARD AND THE VISA SERIFIER DIDNT WORK RIGHT BUT NO WORRIED
adnt finished the credit card info because i hit enter not realizing i just had to scroll down. so it would send me all the way back to the beg
  want vs.just seeing only one choice.
ave no choice. If they did not have a monopoly I'm certain that the ticket markup would be lower.
ets wind up being $100 and that is *without* taking all the extra options that keep popping up for extra cost.
r the perfomer. I understand about the timeouts but the seating chart needs to be already zoomed so you don't waste time.
 is almost doubled by fees and I opted for free delivery. My only comment regarding your site is to lower the extra fees that are charged.
 aving to wait for them to be deliverd by mail or needing to go pick them up.
 e nice to have a band bio available both historical and current.
ers has a monopoly on this service
oice to review options."
 mail unsuccessfully trying to print them out and answering their customer support questions.... while the whole process should be a matt
 d rather buy from other websites but this was the only site selling the tickets I was looking for. It is outrageous that the price of my tickets

 ere were family 4 packs available. I could not find that option here and was a bit disappointed.
w months ago and it was canceled. I went through quite an ordeal getting my money back and Ticketmaster was not very helpful. To top th

 kets at the door for smaller venues I will take that option to avoid processing and handling fees.

s. I hate shopping with Ticketmaster. I wish that you didn't exist at all. You're a monopoly that needs to be either regulated or needs to be




 rican Express but would like to be able to get better tickets. I realize that this has to do with Amex policies but can't they offer better tick
site are absolutely ridiculous but there is no getting around them so i'm forced to buy. Other than that one thing i would like to see on tick

we weren't able to pick the area that we wanted to sit.


e addrss credit card etc. Reading the number from one's card and transferrinfg it is not a rapid activity.

 k. It was my very first time ordering tickets online.
ket price is quite INconvenient to be honest."

n information. It used to be so difficult to try to see where tickets were located when I had to have a seating chart open from another sou
kets! Obviously I bought the tickets Ticketmaster's practice of 50% markups (or more) wasn't prohibitive. But for heaven's sake I could ha
  When I called American Express they said that they have had other customers with this same problem
 rges. It make buying tickets not worth it.

 ay and other bands at this event!!! God Bless!!!

 tc. are excessive.
 ke my purches's very hard. i had to try 4 times to get the info correct. not enough time to look at seating arrangements & redo password

RTED LOOKING FOR TICKETS EVEN BEFORE THE EVENTS STARTED SELLING TO THE PUBLIC.
n serching for what I was looking for. It provided me with the information I wanted to know so I rate it very high.

 x in price range(ex center row etc. search again for hour and somehow get offered exact tix every time? frustrating. Well hard to complain




 er choice. I will drive to box offices whenever possible to avoid your extravagant service charges. You shouldn't be so greedy.

 ickets to print at my home but was able to figure it out. thanks have a great day... Dave Prouty

 shut out twice but still got the initial tickets on the third attempt.


ce familiar with process goes smoothly.


 timed on giving other info. I feel rushed and urged to change the timing process due to mistakes that could be avoided

nt. I found tickets in a good area of the arena and got them for a reasonable price.


mong two different credit cards if they like. That way if two friends are going to a concert together they still will be able to sit together wit
 ke best available is not always really what is best available! I also find the security check words are really annoying! Not always clear and
ely unnecessary."
aving to re enter all of your information. My card information changed but not other information. it would be nice if that was a option.

  to sell me insurance on the tickets? why do i need insurance? You guarantee delivery and then offer insurance?
 o order and get my tickets i no longer have tio drive out to find my tickets and stand in a line! you rock ticket master!
had many tickets for a large variety of events going on.
 des and gives a little description of what they mean and how to obtain them.
y have a monopoly on the event ticket market so you have to go through them. You can't get through to customer service on the phone s
 er processing fee of $4 was a complete surprise--it should be more clearly stated upfront.
der could be longer.




 have privlages that other cards do not have had I known this on the first part of the process I would have used my American Express Card
ould not process my order. On the third try it was successful. I was not sure if the part I printed will be what I take to the gate of the conce

heir actual workers at the events they lack information.
l usually do anything to avoid ticketmaster

old password...had to start all over...was ready to quit if it happened again
 or dont the security codes make it a pain to keep going back and forth looking for seats we like.
ect another showtime from that screen without starting over.




urity passwords they ask it is very nice to know my privacy is important!
 complete each step. It was very disconcerting and obnoxious.

 on purpose. This was the FIRST time I have been able to do so!!! So uneasy to use & the fees are just OUTRAGOUS!!!
 charge me for that? I am already wasting my ink which cost money. Also teh convenience charge is not much of a convenience because i




 g i felt really rushed by the timer
 tickets or items is too short and I feel as if though I have to rush through the process which makes me nervous because I feel like I am not


 information in the select fields because some are as good at fast typing and they require more time
  and understanding the view from the seats that I had purchased for the UCF Arena. I really don't have a clue where I will besitting and w
l my extra money is going.
hat sells for $35 should not cost $55 when all said and done.
turn off. I'd like to see just the price of the event ticket and the shipping and handeling charge rather than the convenience charge and w


e so dissatisfied with ticketmaster in the past. the only reason that i use ticketmaster is because they have a monopoly on the market and
-mail i sent to you with a quary about my order so i will know more about you when i receive it or not
opinion... like a selection of seats just the one and there isn't a clear floor plan or enough time to really decide
s. RIDICULOUS> I am picking up the tickets 'at will' as a side note. It think this is an unfair charge and will make me absolutely reconsider g

seats rather than just one.
ng availability. I also feel it is ridiculous to charge a customer for printing the tickets themselves.
 rather than a random pick.
  bit nervous but it is great that I know I count with ticketmaster when I need something..
at all possible.
ways enjoyed using ticketmaster and will continue to use them first before ever trying to use another company
c link to get the tickets. This is my first time.
ble there is no specific information about it.
ust put it in the amount not charge me later it just makes me more discouraged
t cannot cost $10 per ticket to print and mail. And the website is cheaper to run than stores would be so that's not much overhead.
  'convenience fee' and all these other nickel and dime ass fees that these companies charge. If there was a decent competitor that didn't
many tickets you purchase for the shipping" which is only an email that you print off on your own paper for the tickets to the event. Char
he airlines and phone companies. The $5 convenience charge per ticket is completely over the top and quite unreasonable. You should tak

 ets in the time allowed. Was very disappointed that we had only a couple of minutes
 urchased these tickets online because I didn't know if any would be available when I arrived on Saturday to visit this exhibit. Before I was


e phone. My purchase attempt was rejected because I didn't fill out a phone #. It then rejected it because it erased my credit card securit

 uy the tickets and print them from the comfort of my living room.
how where tickets were $40 but the fee was $12!!! NO WAY. Didn't go :(
o choose from that instead of being given the next available tickets.

set my password and run out to get my credit card #. This caused me to lose the tix I had secured. Then again lost tix for reading the term
selves are purchased.




 I had 3:30 minutes left on the final window. When I attempted to purchase my tickets it said I had timed out. I had to go through the ent

processing fee. Bake it into one fee so I don't feel quite as used next time.


n event. I had to go to the event site get their phone number call them then got another phone number to call.




s opposed to the site picking for them. In other words rather than simply best available" or a section in the venue once the section desire

  trip. Adding almost 17% to the ticket price just to get them from Ticketmaster is just too much money. I've stopped going to Boston area
 looking. Once my typing of words was rejected 4 times and the letters were accurate. The length of time to complete transaction is too s

are adequate.




gh. Done with ticketmaster...........

ailably button.
y purchases. But it seems unnecessary to have so many charges i.e. processing fees etc.
EPT GIVING ME ERROR MESSAGE.

ocessing charge it really seems overboard.
 out the seating location and with less than 2 mins to do so this was impossible.
e the actual place where seats are located.
ns as well as an indicator on the website when each level of tickets are sold out.




d still be first come first served with no differences in price.


y however i want to support the artists just enough more to occasionally buy tickets from you.
ver get a good seat no matter when i try to buy it and your service fees are a rip off but you have everyone over the barrel on buying ticke
before I purchase something and I did not appreciate feeling RUSHED. I didn't even know what I was buying because I was afraid I would r
that the next time I logged in it didn't give me the same exact seats.




ortunity I always by my concert tickets from a different site or directly from the venue! I don't understand what the fees are regarding. Fo

any tickets for as much as I paid after all the fees for your services! It's just rediculous!! I abosultely hate this and I feel trapped because I
t was easy to use and provided the detaioled information that I needed. I will definitely use Ticketmaster again when I am looking for ticke
ose the section I would like to sit in... ticketmaster.ca had me jumping all over the place...

fter the convenience fee of $7.50 per ticket. What's up with this? The processing fee should be part of the convenience fee.
would be helpful.

he ticket i bought
ND $2.50 to print out my fucking ticket? You bastards are greedy mother fuckers and I despise you and your ticket monopoly. GO TO HEL
es that are applied. Why charge handling fees per ticket when just one fee should be applied.


e experience (due to the anticipation of entertainment) in a painful one. Most of your users are not video game players that'd welcome s
 Visa was particulary troblesome.
um price rather than an specified price or best available. Also it would be great if you could post that only single tickets are remaining for
ket purchase


ce an order.
ook me a minute to figure out where loge" is and by the I'd lost the first set of tickets."

 out very fast and you do not have an opportunity to purchase. Then you see these tickets on ebay or scalpers at the concert. It really put

the pages it always seems to be the same seats that get offered back.
mplete the transaction. Other than that the buying process works very smoothly!
d info several different times...

  se the tickets I found however it's nice to have the countdown clock on the page.
 il to get notice of future events and i never received any notice. That was somewhat discouraging to me. However i will continue to use th


CCESS AVAILABLE TICKETS! MORE TIME WOULD BE APPRECIATED ESPECIALLY IF A PREVIOUS TICKETMASTER CUSTOMER FORGETS HIS/HE

would....6- 8 dollars per ticker BS

 der people who may not be so swift.

convenince charge but per ticket is highway robbery. This is aggrevated by the fact that you then add an order processing fee. Basically if


e a real backlash kills you off.




 e Ticketmaster site. I wish I could just type in what I want and I would be directed to the purchase window.




ecommend online always.
ets at home how much can that possibly cost ticketmaster?
 e. The more I do it the easier it will be.
 s an exciting surprise.
ost ran out of time. You could an extra minute for people like me. That timer goes by real fast. Thanks!
  your information is unclear as far as ticket delivery advanced sales...
d when a performer is coming. I would suggest a notification be sent prior to 1 day before the tickets go on sale. My favorite band is comin
  an address that I haven't been at for 6 years. Very unsatisfactory. I will definitely look for another service next time i'm looking for tickets
 ion - but I guess that's the cost of doing business

ckets to major events. If I really want to go to something I have no choice but to pay their usurious fees which are especially out of line co
harge for me printing out my own ticket. This is a case where I believe too much money is being seeked for something that is done online.
not to be allowed in the pre sale.
 are looking for!


hard to attend a venue when you pay so much for your service.
 ng to give back to the costumers like a rewards program
which is great. On the flip side I generally elect to have my tickets mailed to me because you service" and "convenience" charges are getti
d a bad experience with them. I will continue to use them for tickets.
 ny other ticket merchant.
rice) and then to be charged delivery means with the cheapest price being $2.50 for me to print off my own tickets!? These fees do not se
 for order processing - what is the convience fee for? I had to downgrade my ticket in order to afford the fees.

 end and cousin are getting married in a couple of months and we all love James Morrison! This will be a night we will never forget. Findin


 er any other site for all the top artists!!
ot alerted about the U2 concert tickets going on sale. Now I'm having to pay more than what I had wanted to.
ime because i wasnt ready for that element of the site.
es were $2 and $4. I want to know what the $9.90 surcharge for my tickets covers.
 ot print out my order for some reason...??? I think I was following instructions but you never know.....
he fact that they give me a short time limit to figure out things befor you purchase your tickets. Then I lost my purchase and had to re-ord




 e! And if I weren't worried about getting tickets to concerts the day of I'd do that because the service charges are crazy!

 onvenience and order processing fees) amount to 72% of the ticket purchase price.
  when searching a second time at others the same ones keep coming up. It would be better to provide more options such as at least 3 pa

 Make sure you keep it secure.
 understand Ticketmaster charging a fee then they charge you a deliver fee and Order Processing Fee and a Convenience Charge. If you or
yping the credit card info
 sing which box to put in. I had not purchased a ticket presale prior to this. Next time it will hopefully be less confusing due to better und
s for? Who is this convenient for? Must be the retailer because there is no convenience to me in paying an extra $22.00! These hidden f
  easy and each step was very clear to understand. THANK YOU!!


s in the past I felt they were exceptionally high!

 o a 130.00 purchase! only because these are so important to my husband & daughter.

hat I purchased. I did not like the way I was forced to use UPS or mail to get my tickets. Why can't we just print them off using our compu

 to them up here but that's all we can do. I want to thank you for the ability to print tix however you have to have a good printer!


  a $5.00 ticket cost 12.25 after fee's.

 s to nickelback which is today so I have to go to publix and hopefully have them print my tickets. I ordered tickets awhile back and have n
 site today to purchase tickets it was a bit difficult locating the event in August.
 fee for 5.75. That is ridiculous. I do recognize that a fee is required but i spend enough to almost purchase a whole other ticket to the eve
with my satisfaction of my purchase or my race for that matter or ANYTHING on this part of the page!!!!!!!!!!!!!!!!!!!!!!!!!!
 t all the additional charges but I got them anyway. Thanks!




though I did finish with some time left) even after I had accepted the ticket selection. For those who don't shop online very often or are n
e fee and a processing fee. What is that?
 my own ticket fee

 ar ticket??? You just made a very affordable concert almost unaffordable!
s the timer on the bottom of the page makes for a rushed feeling.
ecially like the ability to see seating location before purchasing.

couple of months
re ridiculous especially considering the monopoly Ticketmaster has on event tickets. Just another way to screw us over."
y credit card I use when it was all ready saved in your system. I do not appreciate having to give the card information multiple times and c
r or not you want the tickets that are offered to a customer. Very frustrating!

.show on a map which seats are available.


 nt to do and how we want the tickets mailed.
en having to worry about beating the timer and losing those tickets. My info on file was expired so had to put everything back in.


 PROCESSING FEE AS WELL!
way too high or maybe charging per order better than per ticket.

ame event (eg check for tickets on saturday night or sunday night or monday night for the same concert in the same city three nights in a
as never given the option of having the tickets left at will call in my girlfriend's name (i won't be able to attend) so that she can just pick th




understand why I pay that AND a convenience charge. I feel you charge too much for the service you provide. It's not like I have a choice
 was confused first and almost driven away) -- then found a $0.00 link and then saw the 'click here' and found what i was looking for -- tha
 ticketmaster.

 nderstand why there are so many extra charges.


my Internet connection is poor and the purchase times out. A slightly longer window would be appreciated.
 SHOULD BE A LITTLE LOWER. OTHER THAN THAT IM ALWAYS SATISFIED WITH EVERY PURCHESE. THANK YOU FOR BEING HERE FOR ME.
as afraid of giving info via internet.

type of delivery for Mexico. The time is not enough when you do it for first time
ine at the box office
discounts that are offered I.E. $$/% off via a coupon picked up at...I would like to be able to apply them when I purchase tickets on line. Le

  as I wish I could be) ticket shopper. I ran out of time 3 times because i had to read everything. I was uneasy with putting in last 4 digits o
ap of seating was so small. And I didn't like putting in the codes every time I tried again to find seats
 llotment. I have to try 3-4 times before I can make selections in the time given.




consider adding a Select Another Date" option next to the "Search Again""

 my credit card confidential...


 Vancouver it was a bit hard through ticket master well actually non existent. Maybe you guys should have a link set up so you can see wh

 in detail like the convencience charge and the facility charge. What are these charges for? and why does the customer need to pay an ad
dling charges and fees are huge compared to other vendors and my impression is that they are very removed from the artists they sell tic
here time is very important. I know I have not been able to get the ticketes i would have like to have gotten in the past because I couldn'

 lity instead of going back and forth to find tickets you want.

ake the purchase is too little and the time to go thru filling the info other than that everything is good.
 ioned before purchasing.
w search for tickets is absurd. I had to put the words in at least 20 times while looking at all my ticket options. There needs to be an easier

 of correctingf the order. Tomorrow i will call the 800 number to try to sort this out. The problem might have been when it asked me to en

 saving you money but I still get charged for order processing convenience and building.




ime you have.
 NE charge per ORDER especially when I am printing them on my computer and there is no cost to TicketMaster. They are thieves.
ere was more information on seating; such as an explanation of the best seating! Of course this may be a Merchant Problem rather than t
 l the extra charges and taxes are ridiculous.
  $8 handling charge.
 ng with the addition of verified by visa it takes longer give us a little more time




nd you could pick which one you wanted instead of only brining one up on the screen at a time.
tmaster's competitors is not.
PICKING UP MY TICKETS>
mes the best available are not considered the best seats for every individual.

event ticket business. I think their 'convience charges' and other fees are extremely high and outrageous.
HAPPENED? i got charged for 2 tickets...what the heck?????

l of the fees and markups that Ticketmaster adds on! This latest event should have only cost me $30 but NO THANKS to Ticketmaster it co

d what is a facility fee anyway??
ed to ask something about the purchase and the page closeand I have to start again

 I called to see if my order had processed I wes greeted and helped by a very nice man named Victor. He was very helpful. It was nice gett

be highway robbery!! The additional fees were exorbitant and outrageous. I would think that since fewer people have to be involved in p
domly assigning seats. Other sites are able to do this.
 also crazy you'll mail my tickets for free but charge me to allow me to print them out myself?!
nt - Convenience Charge Order Processing Fee and a $2.50 'Delivery Fee' just so I can print the tickets myself! Hopefully this is the last tim

arging convenience charges for each ticket.
have been $10 but it was only $2.50. Not bad at all.
discount. People may purchase the limit if they feel that they are getting a bargin. Events may have a chance to always be sold out.
kets of all the hundreds of places i've looked i knew i could count of ticket master to give me the best price these suprise tickets were so w

es(convenience service and delivery) PER TICKET instead of PER ORDER are excessive and in my view an insult to the customer.
or 2 tickets comes to $88 that there is a misrepresentation of pricing. I feel a 33% convenience charge is way to high ($9.25 on a $28 ticket
section of the order.
kets without going back to the full list of date ranges.




er retailer I would still choose buying with ticket master first
enience fee always leaves a bad taste in my mouth.




 ing tickets for a local event and the tickets can be purchased at the venue. Ticketmaster adds far too many additional charges to ticket pu

n. The page kept saying There was a problem with information I entered"; yet it wouldn't tell me what the problem was. This made it ver
 dering how ticket availability is dictated as I thought that all the tickets for the show (06/28/09) at the Hampton Coliseum were the same
Thank you very much Chris
 pick up tickets at a local retail outlet where I live. Customer service handled call very professionally.


map right there when selecting the tickets.
the entire order has to be submitted.
ange dates and had to start all over again.

any times the words are illegible.
pt the tickets...


as much as another ticket but i understood easily what they were and how they were broken down so it was no surprise. overall a good e
ere presented. No mail option no will call no other options available.

t to read frustrates me. Not your fault but the best seats are always gone. Who gets the good seats
When it is your first time ordering tickets if you are not ready or aware there is a time limit you can be a little upset when your time runs

d use unfair business practices to control ticket sales to most venues. I hope our state legislature enacts laws to either force you to allow

e only name that comes to mind when I think of buying tickets! Thanks!
 ing offered is not long enough.




  print on my printer.
to the site. I'm looking for a end of an Isle. I would like too have more choices were I can sit.
o purchase event tickets. My only criticism would be that the $ 11.95 convenience charge is just plain wrong. To me it's just a way for Tic
 tes seating diagrams aren't very conviently displayed.
 ving to keep going back and searching again. Also convenience charge AND an order processing fee? Shame on you!!!
that I could enter code eclub"."
he option of purchase at work.

begin with?"
 er ticket maybe you should do it by the size of the order instead so a person buying two tickets isn't going bankrupt with all the charges

 ked on to the initial price are terrible.
es on the price of one ticket. Just charge a price and be done with it already! Seriously? A processing fee on top of a convenience fee. OB
erything moves smooth.
 assle but I know that Ticketmaster really didn't have anything to do with that.

 front of the line privilege was very satisfying. Buying tickets for Coldplay in Edmonton June 18 was very unsatisfactory. I had to go to ano

cility fees (which Ticketmaster may not total control but probably gets a percentage of) convenience fees and processing fees. When fees
given to make a purchase. The little clock was ticking all the time. If my husband had been the one making the purchase he would have h


ter versionbecause is extremely slow.
 g to buy the tickets; but I had to sign into my account after I made my ticket selection--which depended upon their location in the venue.
  Give people a little more time.

 buy these tickets.... Thanks a lot
hart doesn't list the rows...only the sections. I also don't like that I can't designate what section I would like to sit in vs. what you believe is
 nd ran out of time three times
 ustomers even if they are the only option in town
oo see I usually go for free but really wanted too buy a few this time. Get The Led Out Will Rock The Taj Mahal This weekend for the first T

  pay because we live out of town and could not drive in to purchase tickets in person.
and fee's on top of the face value of the ticket itself. this just leaves a bad taste in my mouth at the end of every purchase i make from the
  the tickets. I think this was due to the three digit code on the back of the credit card. This box was not appearing on the website so I cou
t would help if the seating diagram had a pointer showing where they are.

 For example I agreed to purchase these tickets but i had to change my credit card on file and was almost timed out.
 ng with a real person but there are several additional convenience" charges which totaled about 10% of my order."
ppeared to run into each other.
 kets from home. Also the $2.50 charge should be eliminated as it saves you from handling and puts the responsibility on the purchaser.
that I couldn't just complete the charge transaction then immediately click on to where I could just immediatly print out my tickets. Thank




o order tix through Ticketmaster and this new one is much more user-friendly. I will definitely use this again.
 ee what's avaiable without jumping threw many hoops...
so it would be nice to know what a senior is without the research. There are too many add-ons in price
 at the clock to get all of my information inputted.
gs/travel related company that purchases group blocks of tickets on a regular basis. I wanted to reward my staff with tickets for the Bruce

dded in. Tickets should be what they are period. The venue should reimburse you for selling tickets not the buyer.
ages. The times do not allow a slow typist or a person who wants to read the privacy policy enough to complete the transaction. I was rus

 s goes perfect!

 don't get a chance to go with them but they have had plenty of exciting times thanks to the convience of ticketmaster
ve multiple seats to choose from.
at are older or not as proficient with the computer wil have difficulty with the timed responses.
ere are not many options on where to pick up your tickets. I will not buy from Ticketmaster ever again. Too much RED TAPE!!!!

rent retail location and purchase something.
ry to buy tickets. Therefore I must fumble around ask for a new password reset it etc. BY THEN TYOUR TIME HAS RUN OUT AND I MUST S
 e seats. I have seen many other outlets that do this. Sometimes the Best Available" is not always best. There should be a map that shows


ay TicketMaster. I don't see the fairness in that. Sounds like a monopoly. Years ago people could go to the venue purchase tickets from a

ll the different names for the made up fees were bundled into one flat fee. it doesn't help the perception of the fees to break them up int




wasn't appreciated. Also when I deleted one of the items from my cart it removed all of my billing info which was very poor usability.
ht of such advanced technology. Additionally there should be no cost for the option to print your own ticket.
Ticketmaster makes more money. Too bad Ticketmaster is popular witht the vendors because people just cringe when they have to use i


ing the time you provide to complete each segment is insufficient! Twice I failed to make your timeline! It can be frustrating!
ontrast options without losing the one you are viewing you have to keep going back and starting over reentering security word etc.
don't think is good is that you have to pay $2.50 to print your tickets at home using your printer and ink.


rder Fee" and a "Shipping Fee". Why do you charge $2.50 for the option to print my own tickets?"
from them. My only complaint is that for concerts ie. Taylor Swift Jonas Bros etc..it is very difficult to get any kind of half decent seats for

 overview of all the seat Avaliable.
s in instead of upper level""
O THE FLEXIBILITY OF PICKING YOUR SEATS IS CUMBERSOME AND THERE IS NO ABILITY TO CHOOSE FROM DIFFERENT AREAS AND SEATS

exactly where the seats offered are located.
 get me the same tickets and these are further back.
here was nothing explaining it
e. Why so many???


 pressure and I will not choose ticketmaster again due to this. I usually need more than 2 minutes to decide to spend $250.
 venation had at elton john
rds in a few times.
ot an option. It has consistently been user friendly.
 he purchase of tickets.
ections are available to purchase that the buyer has a choice of what section to choose from.

 the transaction.
 your fees are unreasonable and expensive!


ecently went through a divorce so this will give me and my son a chance to bond. Thanks Ticketmaster!
t use it that much and forgets passwords you make it too hard to make a new password and all of the things needed before your timer en

offensive to charge someone that much money to order a ticket to a play."

Our $79 tix quickly went to $100 ea b/c of fees

tmaster essentially holds a monopoly on event tickets. I have had decent experiences with them but it's hard to answer some of the ques
k why can't I just buy my ticket.....

e before it accepted it.
thout having to go back and check again.
almost half the price of the ticket. add to that charging a dollar for the option of printing the tickets at home (which i declined)? the fees a

 at the very end. That was a surprise.
 er had any problems and will continue to use this as my number one source for buying tickets.

of line; especially for tickets that are e-mailed to you and therefore printed by the purchaser. Otherwise very convenient to purchase on-l
G TICKETS THE IMAGE OF THE STADIUM SHOULD BE MUCH LARGER / CLARITY WAS VERY POOR FOR RFK. NUMBERS WERE VERY SMALL & B




 ut like thatmaybe if businesses bundled they could pass on some of the savings to the consumer...We need a break today...things are tigh


 e $18 your convenience" charges and other fees were over $12 per ticket. On top of all of that you charge $4.50 "delivery" charge to prin




ould challenge anyone to show me. Very dissatisfied wiht that aspect of the purchase. Why not let us select from an accurate map. For thi
 This was a good experience.


nts I want to go to. It's so easy to find any event whether by the person or team or by the venue. They also have relatively good prices an
have tried. For one example if I wish not to choose the first date I have to pretty much start over.

master pays no postage ink handling.
 ting on your part or human handling) but you charge us.
 options and not well organized.
 icket off and then another 4.75 for I don't even know what. So you charged a 6.00 convenience fee another 4.75 (I guess another conven
 other option. It was an ok experience but personally I think ticketmaster has a real racket going here! What's with the timer on the trans

 he only downside i see to using Ticketmaster would be the fees it has; but at least they aren't that high.


 ng. It makes it easier to get tickets but way more expensive then buying at the door.
 your part I did not get the tickets with an unobstructed view and settled for

pt to buy ACDC tickets for Regina Saskatchewan on Saturday April 18 2009.

n. Some of this info is really none of your business.
 er Master for the first time allow customers to be informed if the timer prior to filling in order. This would allow customers to be aware a

 nreasonable.

me to finish each page before you lose your tickets.
hing more could be done to eliminate people who buy way too many tickets to resell. I wish there could be more of a variety of seat selec

 ent and trustworthy.
gs over the phone and talk to a person but they did not let me talk to a person". I knew about the special offer from a radio station so I en
ghest quality and professionalism.

ard infor etc.




be free to email electronic tickets to someone as opposed to mailing tickets snail mail for free.

easy to navigate around and find what I need. Thank you for your consistent reliability! I will definitely continue using your site!
e finding my tickmaster order.
 in everything very well.
oncert ever!
 her 3 add-on charges that you did manage to mention). Also the amount of time given to complete the transaction is way too short if a p

ees that may make a potential customer think twice about purchasing.
egory you request which then show up empty at the time of the performance.

ges that are tacked on are usually more than a ticket. When there are other options I ALWAYS will use them rather than ticketmaster."

for shipping methods but don't tell me there's a convenience charge when I have no choice but to accept it in the purchase. Just add it in


et. We need more selective options to choose seats. The Convenience Charge is too expensive!
otal order charge = fine. $7.50 PER TICKET is bullshit.


 eep releasing and resubmitting.
e problems with the anti spam code words my visability is not great but I have managed to read these words or only hit try again 1 more t

directly from the venue as much as possible so I can avoid your fees. A convenience" fee for printing my own tickets?! Come on! I just pa
hrough citi rewards and got the VIP option. Just want to make sure they recieve the promotional products and services tha are part of Cit

st half the price of the actual ticket.
hard to get. You need to do a better job stopping the scalpers. I mean its a bad economy you should look for ways to cut some of those


me) for 5 different days at the same event. I should be able to place one order for all 5 days at once.
site that I bought the tickets through - I'm not sure which this survey is for - I liked the website very much but the actual buying process I


rior to sale date with an amex card. Due to my work schedule I would not have been able to get any tickets for fear they would be sold ou
pack deal that was supposed to be $35.00 tickets for $25.00 but the service charges and delivery made the total $35.00/ticket in the end.

solidate or eliminate.
hat Ticketmaster is the only supplier.
 s but found it to be confusing and I hung up....The automated voice kept saying (2 full price tickets and I took it to mean the most expens
b and gotickets to get baseball tickets for the Yankees. It seems like no seats are available except for the very expensive ones.

 . Well done.

ctions with ticketmaster are always the most frustrating and least enjoyable. Believe me when I say if I had another outlet for purchaing ti
 ere are the tickets I am purchasing situated within that space. I have little children and don't know if the seats I purchased will be close en
eason that $195 worth of tickets cost me $240. 19% worth of additional charges is not justified.

utton. it said I needed to enter my name exactly as it was on my credit card when in fact it was my phone number that was entered incor


 ble and then pick some. Sometimes what ticketmaster considers to be the best available I do not.
d with you operation. I think you are a rip-off. Service is good but fees are excessive.




 and fill in the order information before the time expires. I am going to be 70 in July and my fingers do not move as fast as they used to.

navigates to a different part of the site. It doesn't feel integrated. When tickets are sold out the website doesn't specify this. It just sugge




 s sale was over 10 percent cost of the ticket and in my opinion should only be a small percentage of the cost. I dont know but have alway


am paying a fee to print off my own tickets. There are enough surcharges and fees. If I am printing my own ticket it should not cost me an


n processing fee per order not per ticket. It just makes everything way too expensive. You are convienent but I think the processing fees ar

hey have areas you can go to for help if you find something confusing. I really like the way they have to picture of the arena so that you k
tain tickets and then we have to pay additional charges just because the event is in another town and I can't go to the local ticket outlet to
 te now like STUB HUB and for some concerts you direct tickets there before the general public has a chance at them. I think this is wrong
 inful. I've actually bought tickets here before and the fees cost more than the tickets.


asant experiance

nutes to make the decision!! Also in my opinion there shouldn't be an additional charge to ship tickets unless you select express...


high! This is why I don't use your services on a regular basis. If you would charge a few of around $3-$3.50 I believe your increase in purch
NOW I WAS PAYING FOR TICKETS WHERE I GOTTA STAND UP..


me in order to make a selection. For instance 2 different show times and.or 2-3 different price categories for seating options etc.
. all the shows i got to in portland (quite a lot!) i transact using the website and its super user-friendly. i normally dont fill out these surve
UY ONE GET ONE FREE TICKETS I FEEL LIKE SOMEBODY CARES ABOUT ME THANK YOU

want to see. The one thing I absolutely cannot stand are these BS fees you guys tack on. The processing fee" and "convenience charge" se




an option to change my address after my order. I realized that I had transposed the numbers in my address in error.

 ly become a member to the fan club....we didn't have the opportunity to opt out it just was automatic. I am a little unhappy with that but
 s not there for some old reason? Just wanted you to know this?
o me. I realize that it is only something like $1.70 but it just seems like a shady way to get an extra couple of bucks.
 icket prices. Worst site ever!!!
 mes difficult unless I go directly through that venue or event's website. Once I finally get to the page it is easy to navigate.
of the seats. So if I had never been to that place before I would be able to see how much of the stage I could see from my seat. Just a bette
 credit card number on multiple sites as i worry i will lose track of what is where but I DO use Pay Pal for other purchases and would appre
 hase by about $35. Ordering was quick and easy though.
  of will call to pick up my tickets today it was no longer there. i am also ALWAYS annoyed by how much money ticketmaster adds to the t
 dded on until after the purchase had been set. The processing fee is expensive.
  that were $20 each!

ve ever had to use. First I could not compare any tickets by price or seat not even for the same date and time. Every date I checked had t


 had while i was making my purchase
 nt a ticket and the price. It is frustating to select the price and end up in a different location. It is trial and error. Many iterations until I can

lso I feel secure and know that they will be delivered on time. Awesome Job!

ety during ordering. Very intuitive website to use.
 i still made my purchase.
he ticket price. and then 2 more charges one for the ticket delivery system $2.50 per each that I WILL BE PRINTING OUT MYSELF and then


s we wanted twice because I couldn't type fast enough for the time allotted.

nt-row seats for future events. Other than that I have used ticketmaster before and never had a problem so Im happy with it.
 Charging $2.50 for electronic delivery that costs you $0 incremental cost is also criminal.


I'd rather spend an hour on the phone or wait in line somewhere than pay and extra $20 for my order.
nst a ticking clock!!!Very ittitating.
n another $2.50 for a so called "processing fee"? Whats the difference! What "processing" the website does all the processing. Give me a
d a lot of time due to ticketmaster server were not available while printing ticket also session time-out came out too quickly during purcha
dded to other charges it almost doubles the cost.

ecurity is ridiculous.




r first time user and I ended up back a row from where I started. Frustrating. Really like being able to print my tickets.
k me 4 or 5 attempts to get my order in as I timed out during my initial attempts. Occasionally I timed out even when I clicked on continu
NDUCTING BUSINESS.
ats are still able to be purchased"

n line; it makes me nervous and I make more mistakes worrying about whether my page is going to expire.

o print my tickets which I didn't find out about until the end of the transaction (unless I missed that somewhere) If I had known that prior t
  any email address other than the one listed on my profile.
hen putting my info in!




My biggest complaint is the price of all the extra handling charges. I think it's ridiculous to charge up to $10+ per ticket for handling charge
s quite stressful.

fees and service charges that i'm SURE are going straight to your pockets and not even to the musicians. I would give Dave Matthews Ban

anything. I will recamend everyone to the website.

 l just a little difficult to see everything with the layout.
t. the only thing that i don't like is the addtl fee charged for each ticket. if buying multile tix the charges on each ticket add up. it is possib

ould just be the venues for the concerts but i'll see a ticket for $37 and it ends up being $50. other than that im satisfied. i usually choose w

 I am always satisfied.




always have tix to the events I want to go to and send them fast.

OST MY PLACE IN LINE. I HAD TO GO BACK A FEW TIMES. NEEDED MORE TIME.
to the price of the ticket
al is over $102. The exorbitant fee beyond the actual ticket price often stops me from using Ticketmaster and prefer to buy directly from

transaction..between finding my credit card remembering my password and figuring out where my seats were on the diagram I was out o
olve paying an employee to process or help with your purchase. Nor does it involve an 800 number charge that has to be paid. Especially
me other charges and for the price of 3 tickets i just bought only two

er I wanted to check on another price I had to go back to square one at the website. Took way too long.
annot figure out how to choose the section I want to sit in!! It automatically chooses an area. There should be much more flexability in c
 lect a price category that doesn't exist. Then when you try to back out it says the site has expired and makes it difficult to get back to wh


 t night ripping people off for that kind of money.


 I purchase tickets elsewhere.
ase price is $37.75. With all of the extra charges (even with picking up) EACH TICKET COST ME NEARLY $50.00 EACH!


harges. Otherwise process was easy even for me!!!
ded up having to search the Cacino it will be shown at not the artists name.


 belive that because when the first time i checked i found floor seats in section 1 in the middle. but 2cd time it too me to the floor 3 in the

 charge" there is also an order processing fee. I really feel like I'm being charged twice for the same thing."
 services should cost that much. I don't mind being charged a fee but sometimes I prefer buying my tickets at the booth because of its high

cketmaster fees are ridiculous
tly and was unfamiliar with how to navigate - fortunately the tickets I wanted were not snatched up.
es. Why can't TM adopt the option of putting in desired date range and allow you to quickly see best available for each date like Ticket Ce

es before I could get the order done.

nd thde process had to be repeated. My guess is that others had this same problem. I had to repeat the process of inputting my identifica
ressure to read the instruction.

ent events I will use ticketmaster many times in the future thank you for being so convenient
ter (100) section. if a section is sold out i think it should be stated as that. screwing around searching repeatedly to get acceptable seats

 to make things easier to find; such as when finding an available ticket for a rock concert make tabs to organize the list by criteria such as


 I had to go in twice. After submitting the order the page locked up before I could print the order. It is difficult to read the password at the


nd processing fees could be a little less it's almost like I'm paying for another whole ticket!
 fore the purchase I had to reload it 3 times other than that everything is swell

d. by the time I got to the end time was up
" form of scalping that should be put to rest by the attorney general."
For a 42.90 ticket I paid an additional $2.00 building fee $9.50 fee and an additional $4.50 for processing..........

 t see any options other that the ticket now thing. The site was really fast.
dy jacked up but this extra fee AND taxes just makes avoid concerts buying tickets online as much as I can.

cket! I have been buyuing tickets from other companies on a regular basis to avoid your ridiculous fees!


 especially for those of us who purchase our tickets early. It is often less expensive to drive to the venue and buy them than it is to pay for

ging all these fees! Especially the fact that You do actually dont print tickets if I can print them from my house. Get a clue with your charg

 Best available is not the best available even on your site. If I select the best" section I find seats that are NOT shown on "best available"...
 cketmaster for this purchase is because the per ticket charge for students was a special that ran $10 less per ticket than that offered at th
t took about ten minutes for me to find them. other than that i liked it.
kelback in Las Vegas were standing room only. The explanation on the Ticketmaster site was not clear.


cketmaster. I tried to join her fan club direct last night and couldn't so I thought I couldn't buy tix today. I would have done it this mornin

 ificantly to the cost of attending an event."
e charges and taxes. I just spent $33 on a $20 ticket. The prices continue to go up making it harder for people to afford to see the music/e




1 e-mail from you guys..the one to check up...that my order was delivered.
e out to be shorter then expected. I did lose a set of tickets during check out. The next time I was a little quicker but still would recomme

e and the shipping charge of the tickets only. It irks me every time I go to purchase tickets and I am not given a choice of vendors that are

d to use MY paper and MY ink.
arge on tickets are too high: 15-20% of the ticket price. As a result I buy less tickets than I would do otherwise.
enience' then please just factor that into the price of the ticket. If the ticket is listed at $66.50 I dont expect to pay $80 when all is said and
 last time when i bought rob zombie tickets.
ount code very disappointed.

 than that i love using this site !
each ticket?


r 3 times and still I had to call and get a cancellation so I could get the correct tickets what a hassle!
s trying to review my enteries.
account; if no pw rememebred then another delay. But the charges on top of the ticket doubled my expense! clearly inflated to use a on

ng you how long you have to order the tickets it makes you nervous about entering your information in the allowed time.
 nt how it works until i completely received my ticket... but i'm happy so far having ticket from you..i don't feel any problem with it...
ourage this cost saving and green method's use.

i don't like the time limit i understand there needs to be one but it isn't enough time
 is somewhate frustrating
our online walk through is very helpful though.
was too short. I also couldn't find a place to enter coupons or special offers
poly there is not much that consumers can do. I would certainly attend more events if the total pricing were made more affordable.


e 'print ticket' options. so conveinent!
 the concert. It says that I have to be present & show the credit card number as well as ID to pick up tickets. This concert is out of town. I


 at is the difference between a convenience charge and a processing fee when they all probably go in the same pocket? Tickets should be
 away from purchasing event tickets through Ticketmaster.
 is available to pick from instead of trusting the web site to pick the best seats.

 are doing what is coming out etc.... I think the addl charge just to purchase a ticket is very high. It is a Monopoly and should be illegal. T
nses won't be fast enough

r all the added convenience fees.
but them more often
es to wait in or holding on the phone for hours!
 hat I see that I would like to improve is a little more time when purchasing tickets because have to read everything very carefully. The oth


ge wouldn't be so much. There should be a way for frequent customers of ticketmaster (like me) to be able to get a discount of some kind
. I just paid over $20 extra just for fees.
iven to make selections. If you don't use ticketmaster alot it was hard to read info with the time ticking away. It was stressful!

sibly a better choice of tickets would be nice.
addition to the pretty hilariously named convenience" charge which was at least up front. Not sure who's convenience it is but I guess you


 hould be upfront.




ers added to 63 dollar tickets each. i bought two. i have several children and dont know if i would be able to buy tickets very often with a 3

herwise it's a great experience to purchase things online!
convenience fee AND the processing fee are added to the total price. A warning of the convenience fee should be noted somewhere on th


 art of my occupation. You need to get rid of this feature.
 't hold tickets open for hours but a 2 minute time limit to complete an entire page of information is inadequate and unnecessary. I am yo
 oo cool. I know they are into the green movement but I thought it was for the world not for the green in their wallet.
  did not remember my password and the first ticket selection went away and the second choice was no quite as good.
  it is sad. I just paid like 15 dollars extra for tickets. I hate using them and if I find another site I will use it in a heart beat. I will never recom
 chart for the venue of which I was purchasing event tickets.

 nter my credit card information
  after the initial selection. I had to go out and in of the site 3 times while pricing tickets.
 ing your own ticket should relieve Ticket master of printing charges and of staffing a box office. I think that email ticketing should be free
n you have to keep hitting back button (unless I am missing the link). A button to take you to the events ticket select screen would be nice
tmaster is the only vendor.

en't. Dissapointed.
nience charge was not so high.
kets. Discriminators such as aisle or center section for example would make the purchasing experience better.


 ble about the seating and 2)perhaps if more than just the best available seating option were visible when purchasing. As a consumer I wo


 ticketmaster I know numerous people who refuse to use this website and I will be one of them after this purchase. The layout and webpa

  tickets from you.
arges and fees are a little high.
 o back to the bands ticket" style. Drawings art name... Most poeple preserve these tickets for life and since ticketmaster came along they
 temp password.
 his service? It should be FREE to print out my own tickets that I just paid a service charge for."
mall instruction on what to expect.

 am not too thrilled with the service charges you heap on top of sometimes an already large purchase. I understand that as a company you

 yallup fair to which there was no place to put it in.
 ate charged for the entire order not per ticket.

 this way in the future.
  eed to have it.


 ticket prices is a little ridiculous... which makes me want to purchase else where but many concerts only sell through your company makin
 as a surprise for my husband......it did not give me that option....they will be shipped to my home...where the bill for the tickets will come
  vice fee on the actual ticket but I think that there should have been the option to pick up tickets at Will Call instead of being required to p
 t be as many charges because there is not a real" person you are dealing with. However Ticketmaster grossly overcharges by not only a "c

ver $22.00 plus tax plus shipping (I chose to print online).

and have to start over which is really a pain!!!!

 st 25% of what the ticket cost was. Unfortunately that's the only option I have to purchase these tickets. I know you have to make mone


 e i agreed but got timed out.
& I have not had any problems.
ng me more than $40 because of all your charges. It's shameless and offensive. It'd be okay if there were other options to purchase ticket




 ncept but it was frustrating when I had to log back on 4 or 5 times to make my purchase.
me left and the system did not process it.
navigate around the site
 eating view is terrible can't really tell where you will be sitting at all. Need to have a better view of seating.
eem a bit much but the clarity of the overall price and the breakdown of what was being charged was clearly stated and i appreciated that
ng this for protection of others though

online sales (i.e. third parties selling tickets at outrageous prices. One of my prior purchases Sheryl Crow tickets required that i show my ID
ne page expired many times as I used a different credit card etc. Very annoying!!

 ns instead of the current system where one seat shows up and I have to either choose it or give it up.
 OST ME 37.95




h the cost when we are searching for tickets. You put in the quantity and then you have a drop down that shows the various ticket prices

 d. I have checked other sites but Ticketmaster prices are compoetitive and I trust ticketmaster more since it's wellknown.


 r aisle) and given multiple options for picking seats (ex. coose Option A -R7 Seats 678; Option B - R10 Seats 123.




 t it was an easy thing to do.


st to mail items. I decided against shipping and chose to pick up tickets from will call. I appreciate the option to pick up from will call.
better seats when I searched for more seats?
 e per order not per ticket! . Also I understand it's for protection but I had purchased tickets online before and did not use the same credit
 entire order.
 fee are outrageous."
er when I tried it I could never get any tickets and I was on right when it opened at 10am.
 stomer because they can get away with it. Their prices are way too high and when I am offered an alternative I will take it and never com
ted prior to saving the purchase. At the very least there needs to be some sort of re-set of the time between entry of credit card info and


 t put my address to Canada option!!
nformation I am looking for. I also prefer generally to order by phone and it seems Ticketmaster has done away with some phone numbe
om Center Row U Center Row N Center Row Q Center Row T Center Row U and then I decided to call to see if a respresentative could find
I continue before it times out


ost for children if applicable.


dering tickets.
people to try for tickets. very aggravating to keep trying for tickets if the event is sold out but dont know it
wning for sure that I will get exactly what I ask for in a safe way.
but that you also charge $5.15 order processing fee that you do not state will be included from the beginning of the purchase process. M
be timed its very frustrating when it kicks you out as you are trying to enter payment information.

turn off from this service - I would jump at any other companies service due to these made up fees. If they were legitimate fees they wou
event tickets not just best available""


nline or at retail.
vice charges in the shown ticket price. the tickets are advertised as $36 and i ended up paying $50 each. I'm more than willing to pay that

 e convenience fee on each of the five tickets I purchased one convenience fee should have been enough.
n I refinded the search and I found what I was looking for.

to do so to see Portland Pirates and music go team!!!
master is a name I can trust!




we store such as Cap1 Visa. I personally can't just look at the last 4 digits and recognize which card it is especially when the clock ticking d
t card and re-entering the same information three times but the second card was fine. It is all for protection so that is okay.
  there is no explanation for how they work. EX: will call.... where is it. I am asumeing that it in a the venue its self. it didn't explain where t
more row numbers etc. so seat loacation would be easier to identify.
ously high. Sorry but that's my opinion. Thanks!
THE CREDIT CARD THE TIME ELAPSES AND YOU LOOSE THE TICKETS
istraction they would not lose their place with the tickets they picked.

 xpensive tickets. It would be better if the event holder would pay the distribution fee or for the channel partner to obtain that revenue f
hoice of shipping or acuiring them through a mall kiosk
made on the site since the last time ive used it. thanks!!!
 mely easy to find. I found much better seats at a better price than on one of your competitors sites. Thank you!!
on didn't really want tickets I would have quit after the second timeout.
having to hope for a better ticket every time you re-entered your criteria. Livenation.com shows available seating and it is easy to choose
 ay. Not pick your price and that's the seat you get.


  time useing this site.
 bottom of the page now!
 cessive fees. I just bought $30.00 tickets. 2 of 'em. That's 60 bucks. But because of Ticketmaster's ridiculous fees I am paying $84.44. It's r

es easy to use.
 it would be nice to have the ability to switch dates. Right now you have to go back to the start to find new dates.

 ard verify system was unnnecessary and time consuming- I had to switch credit cards.
eting process. The rest was fine and relatively easy to work through.
he panel I wanted I needed to type code names--all of which are pretty unreadable. When the tickets aren't available I can't go back and l
will spend. Will not be attending any concerts this year. Too many service fees.
w and difficult to get to work; will avoid using ticketmaster in the future
make an order. I know there are people wanting to get tickets aswell but time shouldn't be used to purchase tickets. The time clock just ge
 e sitting before I make the purchase. Since the price of tickets are getting a lot out of hand. I would like to make sure when i'm buying a s
 nce to reserve GOOD tickets
 sn't avail. with this purchase
 f the transaction. I should have been made aware earlier in the process
nd that is the nice way of putting it.
 enience charge for every ticket OR just show the real" ticket price rather than a ticket price PLUS a convenience charge."
to be in connection with the organization that is hosting the event for a pick up in person" option that gives you a confirmation number to

d also I had one of the representatives helped me out without any problem. Thanks again

 seemed pretty steep. $2.50 of it was my doing as I chose to print the tickets out which seems out of line when it saves everybody time a
e different departments and ultimately was not helped by any of the support techs when attempting to resolve pre-sale ticket purchasing
l nickled and dimed to take the family to a musical event.




  it is overkill to request confirmation codes every time you release and search for new tickets. Events that are in high demand require a qu
 small amount of time I had to decide if I wanted the tickets chosen.
 e's map to pick out the best tickets from that Section.

ad marked that I wanted the insurance but it wasn't included in the total.
not coincide with the seating chart at all.
 mend it for anybody.
are already paying for taxes and the shipping.
no additional costs why me?
m looking for thanks
 toooo much - come on - get real.




 seating by starting over I do not like that.
 over 3 times and started to just give up out of frustration. I am computer savvy & own my own website but it takes time to get your cred
e my tickets even though I would be fiinshed with the page it would still say I had a lot more to do and restart me. Other than that I loved
 ng an email that the consumer is printing out. But everything was really easy to use and get to.
 given to buy the tickets so I had to start over.
blems so far.
ong and I had lost my tickets even though I still had almost two minutes left on the timer located at the bottom of the page. I would also li
ly on event tickets!
 work!! THANKS!!




 ticket per transaction?

ent charges.

 er and for the same type of music. i have never had any problems with ticket master and will continue to use it.
 y source for ticket purchases the high fees always push to look at other ticketoutlets first before searching ticketmaster

 being rushed and I do not like that. I like to make well informed decisions.
 ore. Was no happy. Hate purchasing online thru ticketmaster rather go to the actual event to avoid those high extra charges. Also the tim
 derstand there should be a surcharge but an additional 7.75 per ticket I beleive is excessive.

 ets the same way I select an airplane seat
 harge me for the fifth but then again I wanted five tickets so our group would be all together. Not happy with the ticket taking up a full pa
 ship tickets. The pity is that you are the only venue to purchase these event tickets.. Ticketmaster is the bane of the entertainment world


 under 25% of the ticket price but you have a monopoly so where else can I go? Stub hub perhaps?
mmed this company to anyone.
ld out for majority of concerts within minutes so I gave up and went to ebay. Ticketmaster has the best value and service if something sho
 hen what I was able to

 . I want to be able to see exactly where my seats are when I am spending so much for tickets




 e chance to see sucha exciting game.
eived prior to three days before the show.




 nline purchase
 before but a server cannot cost all that much in relative terms. Your services are convenient but a little too pricey.
 r 3 times before I could get it to go through. I kept getting error codes and timed out.




eless and could be quite counter-productive. Reminds me of the "if you call within the next 20 minutes ..." late night TV hype or QVC strat
 een at least part of the $6.70 tacked on to each ticket. The first time I attempted to process the transaction the system kicked me out. I
d and numbered seating at the different venues. Unable to process a credit card that I would have liked to use with rewards.
 s exhessive however
e is getting... but tickets" was not even an option."

ay be 6 seats in a section opened and you can't get 2 seats together.
h of a thousand cuts. I was not fooled in thinking that my tickets were reasonably priced.

 BEYOND THE BASIC TICKET PRICE
  tickets on line. My mom always remains in awe. Thanks

e is there but it did make me feel pressured and like I had to rush into making a decision.

 easy to use and very accessible and will use it reguglary for future ticket purchases.

 hat that make your ticket buying jump from 57 dollars to 72 dollars. that is really ridiculous..."
 something that I did. It was because the connection was so slow. I have a caple connection so there should have been no reason at all fo
 impossible. Having to start over for wach date is a wast of my time and Ticketmasters Website service/bandwidth. More than likely I wi

 o use a different service I would.
 tion codes but I did find it a bit annoying to type in the words. The prices were stated very clearly so I knew what I was ordering.

 kets presented as purchase options were often unavailable. Timer for decisions at all stages of the purchase process felt like an obvious p
 dditional $25 per ticket for fees and taxes. I am not sure what can be done but you asked.

  a category of seats and then go back and forth if I don't like the choice I've been given. For example I like the idea of being in the first 20


 ther than ask your customers to type those 2 words. I search for the best seats on your site and sometimes search for a few hours. It gets
ment purposes.
  e public feels this way. It is amazing to me that you charge a 20% additional fee. I will seek other means to procure tickets in the future.
 trip all the add ons almost add up to another ticket! Easier way to look at the actual seats your purchasing would be helpful as well. I we
r fees. And what are they for I don't really know just to make extra money we'll most of the country doesn't have extra money I'm one of




n come up. It would have been much easier for me if I could have done that.
me. Feel much like I've been nickel and dimmed.

nfo. was a little intimidating. It timed me out before I could check dates times etc. to make sure I wanted to purchase.
nvenience charges on the ticket ordered today where over $9 out of $25 face value... a 36% markup!!! This is a monopoly abusing its posi

ieving the info that i needed
o make decision. Seemed like I was very rushed.
essing fee (based on two ticket purchase) is just too much for a $20 ticket--it's a 25% fee. Absurd. If ticketmaster ever wants to be seen a

n I could not get floor seats unless I changed the quantity. Even if I wanted to pay premium."
 'mon! That's ridiculous especially when almost all of the purchases are 2 or more tickets at a time. I could see a per order" charge and a
or more. it clicks out too fast. i'd rather just call for tickets instead. it's too much frustration. it's a good thing i'm an avid barry manilow fa

 keep typing in the security match items each time the selection is changed. It should be sufficient to do that just once.
a first time guest to a new venue. Also it would be nice if there were someway to see additional options for tickets without having to go t

ormances. Says you can use amex points to pay for tickets but doesn't say how many points it will cost.

 this when purchasing Fleetwood Mac tix; my husband finished it for me. I was afraid this was also going to be problematic but my charge

 the site informed 'find tickets' what means to me that there were tickets available no tickets were put available. This is something you sh

 password you lose the tickets. Should be some way to immediately get feedback on forgotten PW.

ckets 3 times before I could actually purchase them so my seats were not as good as I had at the beginning. I could not go back to my orig

h i know what seats i had uppon ordering i want to make sure that those seats are going to be reserved for me.
ift of $100 bucks. This was a relatively horrid experience. Plus you could make the time-frame just a little bit longer->Just a few moment
ensive. It is not at all convenient. I just don't feel like ticketmaster facilitating this purchase warrants $7.55 per ticket. The cost of an indiv


purchased 3 tickets > I am not sure how I will get my free tickets.
 t price sometimes). I would rather stand in a line for hours than pay that ridiculous amount for convenience and you are the only ticket pr
f the presale.
to buy the tickets - sort of ticks" me off."

was the high price of extrace fees. I understand companies have to profit but this went overboard. I only use Ticketmaster and would rec

sumer questions by phone as needed. I had a hard time finding the # for customer service and after I finally found it it was difficult getting
 ct that the details of some concerts (ex: being 18 or over) is posted.

ant to start a new search without getting kicked out each time and having to start over again from the login screen.
 know I had to be prepared once I'd select purchase. I timed out once but was able to juggle through to complete the order process.
er had a chance for GA tickets. My attempts were always cut off. Increase server capacity.

  i.e. Facility Charge Convenience Charge etc. these charges just make it more difficult to be able to attend events that are of my interest.
d I am out of country. I hate the security issues the timing issues and the general lack of ease in getting tickets. It's an outmoded pain in t
et tickets>> NOT SO GOOD for any future business with you.
ecurity word.
half of the ticket face value!
 ts. they have no competition. somehow this seems wrong. but since this is the only way to get tickets short of being scalped" I'll continue

 tites easily. Also the ticking clock makes it harder to make decisions. More time would be helpful.
hem for the previous 10yrs. with only 1 incident. Every one is entitled to 1 mistake & with prior excellent service I couldn't help but contin
 h the expereince. I wish more ticket options would have been available (assuming they were not because it is sold out) but I am happy w
ot less pissed of at all the ticket sellers. If you told me my ticket was 5$50.55 that great but to say $40.00 + + + + + just pisses me off 26.3
 sections. I am very disappointed that I could not redeem my AMEX reward points. I would like to have known that I could not redeem my
 ay to manage tickets.


fee for me to pick up my tickets to the DMA at their will-call window. This This $16.50 fee (convenience & processing fees") on an interne
 terms/policy while the clock was ticking away quickly in the corner of the page.




 urchase with that timer counting down. The additional security check is comforting but it adds to the pressure" some of the information w

onopoly is a free ticket to price gouging. You website is well designed and the charges are clearly stated. But a more than 10% convenie
get to the page to select tickets.
mer being able to chose seats like you do on say an airline website. If that were so would it be too confusing though?
ng a tab called get Official Platinum Tickets I was directed to a page showing ticket listings. This reminded me of stubhub and the prices w
 to complete the order information. Also my vision is sometimes blurry and reading credit card numbers can sometimes be a little difficul
mation page. It showed how much I paid but didn't show my exact ticket location. Other than that it was simple and I liked the seats that
 age. I had forgot my password and lost some really good seats for an event due to time elapsing. So I'm really upset about that. I got the
ve had a selection of tickets not a random assignment. Though I'm happy with the seats I ended up with.
d my billing info and clicked Continue I received an error along the lines of An error occurred for the following reason:" but it gave no rea
e $20 each. I buy two tickets and it ends up being $51.00. I can understand the shipping cost... Oh wait all you're doing is emailing them to


plus 3.50 x2 )




 k as others. Normal timeframe to purchase in Alaska is 15 minutes.
 d think that would save you so much time and money that you would want people to do this instead of mail.
  rather than having the system" determine what is best available. I know the venue better than ticketmaster could possibly know my inte
  es fees shipping options are all outrageously priced but there's nowhere else to buy tickets to anything!
 ys satisfied with the prices.
 using USPS which was a little upsetting.


 additional charges on top of the ticket price was quite high.

 se items from Ticketmaster at least 5 times a year.
 nue to use this service as needed in the future thanks

  AND THE VERIFICATION SCREEN WOULDN'T FIT IN MY SCREEN EVEN WHEN REDUCED TO 75%.
 t available. I did not feel i had enough time to really analyze seating location. I also did not see a place to enter coupon codes.

 ginal ticket is only $35. The service charge is 30% of the orginal cost of the ticket. I avoid ticketmaster when buying tickets I will buy them

 on of the tickets I'm buying and their location on your supplied map of the venue... to be honest it's quite difficult to find your place in a t
 r way to purchase a ticket"
  ut on me. I had to log in again
 ee? Why are they per ticket and not a one time handling fee?
maybe 3 vs only giving 1 seat choice
  r more tickets always feels unjust and if there were other options for purchasing concert tickets I would seek them out.
 nal $3.60 Handling Fee.""

  t lower shipping charges.
 d me rushing to type in the right infor.
 t was hard" to find how to enter a new account #. I did find it and purchased my tickets."
  ime I could complete the information I was timed out. then I had to go thru the process of haveing my Visa verified which was extremly a


  think charging a per ticket fee when all are purchased on at one time is a little expensive. At least there should be some reduction for bu
 me a break.
 ail location I could pick them up at our Convention Center or at a Fry's located in Central Tucson. I now have to drive out of my way to on
 thing about where and when will dinner take place. Also only option was will call.




 ent tickets you are looking for without a hassle
n additionaly sixty dollars to attend the event. That is some high tax but I paid it because I really want to go

nkers and typers

Great way to shop!
 lock runs is a little disconcerting and left me feeling a big grumpy and worried about whether or not I've made the best choice for seats
 ELY. I had tried (multiple times) to make one order for two tickets but was basically told unavailable". Ticketmaster kept directing me to
ndow to see the seating location rather than having to open a second window.


 information. Site refresh time is slow.
 on them when choosing.
  they are available rather than play the lottery to see what comes up.
 search again. At least I got the same section.
Ticketmaster. However today when I clicked to confirm that I wanted to buy the tickets (with 55 seconds remaining) the next web page d




ffers certain concert tickets. In other words you have a monopoly on this market. If there was more reasonably priced competition I wou

re-do my whole purchase. It was frustrating.
standing in line to pick tickets alrady bought for the concert.
thout having to make a selection first.




 site three times. Also no explaination as to what the secure coed is for my credit card. A little explaination would have been very helpful
 had already established a TicketMaster account so had to start over. A little more time than 2 minutes may be helpful (3 to 4 minutes?)

occured in the checkout process. I entered all my information along with my credit card information. I hope this isn't a problem and I rece
m now on or will find other entertainment options - I only completed the purchase because it was a gift to a friend.
  price of the ticket so there are no surprises. It feels like false advertising to me.
 great seats at a wonderful price
od and I know it's a reputable company.
s and your services charges are still outrageous what choice though? ebay ? or other scalper locations on the net ?




at I purchase? I buy six tickets and the fee is $10.50 per ticket. It's ridiculous. It costs no more to process an order for one ticket than for
e to pick my tickets

at are you gonna do if you really want the item.
 e. She has seen every tour!
oose (like seating on an airplane) ... the 'Best Available' is suited to their perception not the user which is the goal of the service
 in the States i could not pick up the tickets at a Canadian ticketmaster location.


ets!!!! We had to go this route because you only mail tickets out 48 hours in advance and we will be on the road headed towards the eve
as cowboys stadium. i also selected a parking pass for lot 10. when i hit continue the page said it was loading the next page but the time
plicate purchasing. Time periods for purchasing too short. Too expensive with all added charges that seem unwarranted.

he imformation before the timer ran outthus I had to start over and got less appealing seats. I need more time.
 of a let down and 46 dollars isa but much for general admition but the site was overall set up very well. I mean it took me maybe a minut
20 ticket does not have the same surcharge as a $100 ticket

n the section i wanted. That or i just didnt understand how to do so. Still i'm ok with the tickets i've gotten.

al are a bit high.
 ing them to me? I always look for alternatives to using ticketmaster to buying tickets because of the astronimical fees associated with the
sider if I have best possible sitting
keep track of passwords; did not know I had one for ticketmaster; had to request email which took too long; had to re-enter all data; and
d tickets especially during a presale when you need a code and selling them for A LOT more than the ticket was originally priced for. It's a




 you spend on tickets. That is stupid because it can't be more work for more expensive tickets.
day I purchase tickets and was not satisfied with the tickets assigned so I resumbitt the order several times and always got the same sectio
when I wanted to go to see if better tickets were available on a different date it made me start all over again. Very frustrating.


. It feels like I've just been robbed.
search. Maybe because it was when the tickets had been just released.


on. The screen did not update quikly and the timer ran out and I lost the tickets even though I had selected to continue and pay. "


ere two occasions when the web site reported an unexplainable error during my submittal. One was when there was five seconds remain

work for some reason and I almost ran out of time to purchase the tickets that I had ordered. Fortunately my computer was able to boot
d sent me an error message and I lost my place in line for Dallas. I ended up getting better tickets in Houston but not happy about the erro
ne i will use it again and again.

mped me out. I tried to continue with my order and I had to start over again. I was able to get tickets but they are not nearly as good as t
n are moot. There isn't much choice for most events short of going to the venue itself. As a result we are stuck with exhorbitant service ch

 ually see what tickets are available visually. Not just a standard map but something that shows in real-time (more or less) where the ticke
ur code to verify i'M A REAL PERSON IS VERY TOUGH TO READ AND REPLICATE AND YOUR DISCOUNTS ARE NOT ALL THAT GREAT GIVEN TH

e home. It is so wonderful not to have to stand in a will call line.
d be entitled to better seats.

then retrieving my tickets.

what the set up will be like who wants to pay $95 to stare at the back of a back drop. Even if open you would be looking at the back of the
o explanation of what the problem was. As a result I lost the tickets I was trying to purchase and had to start over. This was very frustratin

 ine before. thank you.
 tly 10am for U2 tickets on 10/12/09 in Arlington and I was in line with about 5 min left for a puchase of general admission tickets when it
t find what I was looking for so I clicked on a sponsor link. Then it was fast and easy to find the event.
re a sham! They should be outlawed or just biuld it into the advertised price. Ticket pricing options should be better labeled ($30 = uppe

uch of a choice between vendors. I bought U2 tix today and my last purchase was Coldplay. I needed to go through Ticketmaster for both
OW DARE YOU CHARGE A CONVENIENCE CHARGE FOR $13.20 THERE IS NOI CONVENIENCE IN BEING RIPPED OFF. THEN ANOTHER 3.55 AN


and there were over $10.00 per ticket in fees". I guarantee if I have an option NOT to use Ticketmaster in the future I will definitely NOT u
een wonderful to have the opportunity to print my tickets even when my billing address is in Mexico.




resale code from Beyonce Fan Club and STILL no TICKETS were available for that PACKAGE!Telephone Customer Service informed me that
over to get big event tickets
rt tickets from. Sometimes I do feel that normal concertgoers do not have legitimate chances to get good tickets due to companies using

t of problems with my password. My password with the Beyonce website and ticketmasters website created a lot of difficulty and I misse
to restart many times to get my seats. That was nerve racking and disapointing
ay to purchase event tickets.

ed customer service to see if I could exchange them and they would not allow me to - I was really disappointed.
r back and 13 rows higher. I submitted my request in pleanty of time but the system kicked me out with an error. NOT MY FAULT! I DID

d all be wrapped up into the price of the ticket paid for by the entertainer that is selling the tickets! Put the price of the tickets up a few m


creen if there were some way to mark it on the seating chart. Some of the charts are hard to see. I have bought several tickets and that s

how the ticket prices. So we have an idea of the ticket prices.
ry for my tickets.
required! The website resets your page but doesn't reset the amount of time availbile if you choose something like parking and it happen
 the credit card info page- had to rush
 urvey questions were bogus. Your fees are fucking ridiculous. Overall I hate using ticketmaster...Furthermore the wait time is stressful.
a Ticketmaster system error I lost them when I tried to checkout.
re getting to select seats.
out of the purchase site before my allotted time was out. I had to start over and then when I finally get through to purchase tickets...I hav
e search comes back with no tickets found instead of saying tickets aren't even on sale yet.
e the tickets went on sale. It took ten minutes but I got my ticket offer for section 244. I went to purchase WITHOUT DELAY and was offe
 nt on sale is completely unacceptable. There is NO REASON the various prices for the various locations couldn't have been provided. Als
ter the 3rd attempt I had to be put back in the que. I know the card is valid I use it for other online purchases. After the 2nd time in que
button to purchase tickets and waited. I received an error message and lost my place in line. I tried agasin and got to purchase tickets. Th


for several minutes to have the opportunity to purchase tickets and then when option was ready it gave me little time to see where my s
e difference between ticket prices (95 vs. 55) and the map of the venue (Cowboy's stadium) should have been much bigger and easier to
uick. We just missed the deadline with our first attempt and had to restart the process. Our tickets the second time around were not nea
 is to be able to get tickets at different prices at the same time!
 at a time. You could better compare pricing and seating.


 money to print the tickets.
n a year ago which made the system kick me out for spending too much time trying to reset the information.
re. I had to zoom in which ate up my time. Additonally I got some good seats initially but when I clicked continue the site was overloaded
e in line. Also took almost 30 minutes just to get a response from Ticketmaster to show what tickets were available. This felt shady b/c if
 stomer is getting nickled and dimed on the less expensive printing and shipping method.
arge exorbitant convenience" fees that they do not refund even when an event is canceled due to a natural disaster such as when the ven

ost my chance at tickets.
clicked submit for my ticket order to be processed with the counter saying I had 1-minute and 15 seconds left. The checkout page kept lo
 er waiting for ticket availability. A very frustrating experience.
 eind something on the news about Ticketmaster I thought it had something to do with the fess / surcharges or monoply that you folks ha

 a hard time finding the right concert event and lost a couple of minutes of wait time in the process."
ey then charge a processing fee on top of it makes it even more offensive."

ough it went very smoothly
ars for the entire family and friends.

hey give you two minutes to decided if you want them before they kick you out. If your first selection is gone then they kick you out and m


again. Its worth it.
r. I didn't have time to review the shipping options.


e. Also I would have liked to see what seats were already bought so I could know that I really got the best seat possible instead of just get
consistently high. Other than that website is very easy to navigate and do like the refresh of how much time I have to complete the purch
seats. Why? Then that stupid verified by VISA" ALWAYS gives me problems never works properly I almost gave up a couple of times. Let

with the best available seating option to help make the decision to purchase the tickets.
Keep up the good work!
ster unattractive. I usually only do when it is a presale and is required.

our service. Thank you.


hout having to pay high fees. I understand that you have to make money but perhaps you could lower your margin a little bit for the satis
 ee during check out. $18.00 per item is expensive.

Y WHAT IM LOOKIN FOR!
nd got the tickets I wanted.


any eventsespecially local clubs.


 timing aspect (or maybe we could be given a little more time to make the purchase). Also I was not happy with the fees that were associa
  I was only able to get Row 13 tickets even though I purchased the presale tickets as soon as they were available (10am 4/20/09)

 hey want to sit as opposed to searching again and again for desired seats.
 he timed transaction only makes it worse. IF I HAD A CHOICE to purchase tickets any other way I would. I avoid going to venues that use t

 r Saturday's event. I'm not allowed to use the confirmation as a ticket entry. We should be able to get an electronic ticket as we do when
  I am all for capitalism and making money but we have monopoly laws for a reason and I have a feeling in the future ticketmaster will ha

ng chart numbers were illegible.




 dy charge a Convenience Charge. On the other hand it does keep you from standing in line.
ets for best available at madison square garden which placed me in section 228. I bought the tickets thinking they must really be the best
e to the arena for tickets even if I have to take my kids."
ng I had to try 3-times to get my order placed after three separate log ins. Not pleased that I to do this three times until your system acce
 of ticketmaster.com!
 40% to the ticket prices and still ticketmaster offered ways to gouge me more. I will gladly drive to the venue anytime in the future rathe
t you charge for service fees is obsene and even if you go to the box office you still have to pay them. I hope congress does not let you m


 se tickets online with their website.

y my 2 tickets. Everything was fine until I got a message something like your request can not be processed at this time. Try again.""

d walk to the gate.
an issue and continue to use this site.
 ! Now I have far inferior tickets for the same price. I should have called I guess.

ther ticket type selling websites. It is a lot easier to find stuff on the ticketmaster website than it is some of the others. Plus ticketmaster
s on the same order for 2 tickets ordered at the same time and going to the same place.
want to see so you can end up doing what you want. But I have to say that charging $2.50 so that I can print the tickets myself is an annoy

m event to event? This is the one thing that always bothers me when I'm already paying an arm and a leg for the concert ticket itself.
 ickets in the mail. I don't like to print my own tickets. I like to get the actual even ticket in the mail and I think it's ridiculous that it takes
ce" charge and a $5.15 "order processing fee". Please try and pretend you're not bilking me out of more money."
  ordered my tickets and had lass than two minutes to purchase therefore I didn't not have an opportunity to see if I like the seats before
 ee for everything. If I am printing out the tickets on my own printer I'm not exactly sure why I would get charged for that at $2.50 each. U
with distractions...nice site.




of the event since the added fees are ridiculous.


etail pickup. Which by the way for candadian events for us customers stinks!
k that charging $2.50 per ticket to print a ticket is insane!! Ticket Master sells millions of tickets and gets almost $10 per ticket in service c
necessarily feel that is Ticketmaster's fault. I didn't find out about this concert until this weekend and I'm sure I could have gotten better


ave liked a delivery option on my tickets though. May hold up my decision on a purchase of 6 tickets for a concert next week as a family e


a race to finish order. I have disability that slows me down so it took 4 times to get order done.I in the past have racecar & cnc machining




s not allowed to edit" my address/kept getting error message."
ayers of convenience charges? My ticket price was inflated by approx. 60 % due to the additional fees.
n really our ink our paper there is no cost to you at all so charging us for it is gouging. Otherwise though I use you all the time.
would not be sold to ticket agents.
e fees blow hard.
as cowboys tickets to another person back in 2003.
me left to process my order.
ther person to our group. Within minutes I was able to let her know that there were still tickets available for our day & time slot my order

trating and not at all user friendly...
WORST PART!!!!
t all for bit by going to a show but with these fees it's getting harder.




e added. It sometimes hinders a buyer from purchasing the ticket at all. Most times there are no other outlets to purchase particular tick

sed a few weeks ago. Very valid. I entered the same one until I had to go to the site and verify it. It was correct. Then it didn't like my CC y




 it is unavoidable since Ticketmaster is the monopoly in events ticketing. Too pricy."
n of the tickets and the entering of my credit card info..i had to enter my credit card info and address info three times before it was exept
ntil th slection moved to the next row back."


y ticketmaster. This gives the purchaser the feeling of being tricked. I think it would be better to say ticketmaster (up front). Also your site




ve up and tried one more time and it finally went through. Took about 30 mins to purchase and that's ridiculous.
o it several times.




 had to make several tries. This is a Sunday night at 11 PM not your peak" hours I should think!"


 f buying these tickets from Ticketmaster anywhere but online. Why are there two sets of fees. It seems like a lot when the tickets total $5
K YOU GUYS ARE A RIP OFF
  It is really ridiculous. I can understand processing & mailing 2 tickets would be chargeable but but not an additional $20.00 to process &
 e unsure whether my credit card was charged or not. Anyway I entered again and got a new ticket. Still unsure whether my credit card w




ect them so that she can see the stage. Other than that I love the convenience of ordering my tickets from my home computer. Thanks


ore likely to come and purchase again and more frquently




ses in my opinion.


f the better seats were offered to someone like me first. Overall though I am very satisfied with the level of service offered. Thanks for m

events if I know that Ticketmaster will be involved.




I could complete the order or consult with my wife about the purchase. The timer timed out because the page was too slow to submit eve


 ugh I was logged in and my info should be stored on the system from previous purchases.




dd-on fees that make already expensive ticket even more so but as a consumer have little choice. Definitely don't want to go to more ex




d it to others.
rice appeared.

 eats available with three dates to choose from.




more promising/ easier to decided upon what area to enjoy the show from. I can't wait to tell my kids (in July=LOL)!!
red a special code for half price tix but I was not sure what the full price was before the discount). It would also be great to see the indivi


 ailable versus just the tickets you select. If I knew of another option to purchase these tickets I would not have used ticket master. It too
 rsonal information saved on your web site for anyone to hack into it and get it so that option is not a great alternative




or the same price and they weren't. i went back 3 times and each time the tickets i was viewing were better than the one i purchased.




ts were worst and worst.




to be the most efficient and trustworthy means of buying my tickets.


 t is already by far the worst on-line shopping experience I ahve had.




ketmaster to everyone and do so.
nt is not available for me to purchase on ticket master. The most recent one being The Shins concert at the Hollywood Palladium on May




her credit card instead."
 ime ticket master redirects us to another site to get our tickets for three times as much money we go through the roof. My boyfriend co


bsite is very quick and efficient. I like having all the options for delivery. Thank you.
t makes me a bit nervous - as I would much rather have the tickets in hand.


 is with me choosing free shipping. It seems a bit extreme.




nothing!! thats so gay!"
tickets I get bombarded with cunning lnks to try to get me to purchase things I don't want such as card verification and insurance. Very ba

 nal $30 in charges with each tickets order. If I lived closer to the venue I would not have to bother with Ticketmaster at all. How about th

 rchase the tickets at a walk-up window.




ened to printing your tickets on the computer? That's even better than the mail and it costs you nothing!




ell as myself and most likely costs you less! That's kind of silly and unnecessary.
eed those. Its an unnecessary problem indicating a monopoly mentality and total disregard for the customer.




 ow all information needed in the transaction. Thank you for the service.
ssing" my click. I tried twice but didn't have time to try again. So my order didn't go through on Friday and I lost the floor seats. You should

ll come out to be $30 after it is serviced." Take note in Frontgate Tickets that at least try to keep their charges low."




an account the website allowed me to get past that screen and purchase the ticket. This seemed to be a technical error. It would have be
. So it worked out okay but I wasn't sure why it kept rejecting my new card. I realize I probably should have added card before hand but th
ror as we got an error message first and then we clicked refresh and the order was confirmed. kinda shocked that the total price for 3 tick




 uld print my own tickets.

y screwed and have to start all over again not very friendly when your spending hard earned dollars


 t of time and had to begin the entire transaction over again and lost my place in line. I was frustrated because I had checked my account

 calls it took.




 e timer was clicking away on the right of the screen - very annoying. I felt I was being asked to throw money at the purchase without fully
eated when you impose high convenience charges.... in addition there is a facility charge booking fees etc. On one of my tickets I am payin

ally interested in seeing.

ng to see a $15 show is like going to see a $60 show when you buy though Tickermaster. Seriously sometimes I just pay the At The Door p




 d of buying better seating for the exact 5 tickets we needed.




50 charge was a bit high to receive electronic tickets via my email. I think this should be a free service.
 $13 a ticket. Maybe ticket master should collect our federal taxes for the government at this rate.
stress out over spending my money with you but then again I have no choice sicne you control the market. Are you a Wall Street Compan

show. We are not sure of the Rockette Experience dates yet maybe we will win the contest or tickets again..




d charged a sizeable portion of money (sizeable in comparison to what I make) you don't want to see the website give you an error - it m

did not show any events. Also I made sure that I was always trying to buy the exact same seats as not to duplicate my purchase. I finally g


ther choice is there (rhtorical question)."




d had to try again."


 icket price just to pay twice as much for fees.




lly able to complete my order I had goten Error messages". I sent you an e-mail to complain about my experience."
 just show us which seats are available.
e tickets. Also you dont even tell us what the fee is for. The site is very easy to use and you do have a good selection.


Request to increase the time to 3:00 or 4:00 minutes instead of 2:00 minutes which is just not long enough. Also consider individuals who




the problem.




but it would require another purchase and another handling fee.
 hat's probably the point.

m available seats but picking the seats directly
s for this event went on sale and I doubt the seats I got in the third to last row are the best ones. I had a similar experience with Keith Urb




be better if you have the date you select only popup and then choose from them.




 was frustrating. The clock should stop when I submit the page and if it errors on its own I should be able to refresh without losing my pla

nient. I understand why you do it but it does not work for me.
O GET TICKETS TO THE EVENT. THAT NEEDS TO BE FIXED.


 now I had to select seats in row (I). Very irrate at this point. If I was not a True Fan of Will Downing I would have said to Hell with these tic

 Nearly 30.00 in ticket charges and Nokia facility charges is highway robbery. I use Ticketmaster as few and far between as possible. Pearl J

action successful. Unacceptable" is the only word to describe this pain in the #@#."




 (it just sat there trying to process while the timer ran out). Consequentially I had to settle for less than ideal seats after I had to re-enter t


way with. i.e. $2.00 convenience charge per ticket and $2.50 order processing fee on top of the ticket price. If I would drive into Newark
"time out" clock and timed down) only to have the site "lock up" and ultimately get an error message. It makes me nervous that I am goi

my friend that was going with me was in the hospital from kidney failure and you have no idea how much we both appreciated it. Now tha
 le eztra time would have been greatly apprecited.
 addition you had better tickets at a better price than the other sites I visited to purchase MamaMia tickets. I also was pleased with the w


 office. Still being able to order online is nice and the information was all right there. I would use this again but just for certain events.
 min. each time.


nually start the process over. A system more like the ticket exchange area would be really nice and user friendly.




 had to get my password emailed to me which made me lose my original tickets. Luckily I was able to still get tickets to the concert I wan




entered don't keep giving the same selection.




oing to be coming up next I was able to get it completed correctly in the time frame allotted.
cha words (repeatedly)."
ing the security code on my credit card almost caused me to have to forfeit the tickets I had selected. Also: it kept asking for my CIN" whic
gain for tickets it keeps brining up same exact tickets as previous search which basically defeats the purpose of searching again. I am very

ld one. This was a hassle.


 e quick decisions where to find seating when to purchase. We should have time to look at the seating arrangements and order in a timel

 uying event. You didn't mention convenience charges" in comments topics below. To quote a local musical band... "it is What it is""




have the selection in my alerts. I would have liked the opportunity to have had a better selection of seats as I have had with my past purc


re getting the quantities I requested or in one case never succeeding until I went to a subsidiary ticket dealer and paid an incredible prem

purchase tickets like this again!
s many concerts as service fees have gone up and I will continue to be discouraged from going to shows as long as the service charges rem




HE ONE USING MY INK AND PAPER TO PRINT THE TICKET AN EXTRA $16.85 IN CHARGES IS REDICULOUS!!!


 would freeze and i`d loose the tickets.


es to finally get a REAL/Person customer service representative. The automatic way is HORRIBLE and defeats the purpose of quickly gettin




process with kindness. Thank You.




ated rate and the add-on final rate which is painful.




ME EXPIRED ONCE HAD AN ERROR AND LASTLY NEVER DID GET TO PRINT ORDER BECAUSE WHEN ASKED FOR HELP IN GETTING TICKETFA
m with using ticket master but I get stuck with the service charge which sucks.


ere out there without the added $14 per ticket I would definitely use it. The site is very easy to use though and I always feel secure in giv
nd why there's an $11 convenience charge.




 with this... its not the first time either

her but due to the nature of the event myself and my 2 guests will be sitting alone many seats away fromeachother. Next time I may just
......................thanxz




lly at the concert we can arrange with others to move around. That really sucks and is a pain.


makes it hard to spend that kind of money.

ketmaster at all costs!

e rows are blocked and the employee had to check your ticket every time. People who needed to get out of the section could not walking


 look at a seating chart. Overall though its a really nice feature and priced right.




seats it could have been."
me limit or I'd receive an error message. Unfortunately for me the time limit was not realistic given the fact that there was a high volume




t type in that dumb code thing....I am not happy

never adopt this revenue generating business model!
ber listed on the site was no longer working and B) the customer service representatives did not seem to be able to help me. However wh
antee that I will receive the tickets and no recourse if they do not arrive.
dly. Very annoying watching your timer. If you want biz from infrequently computer users you need to allow more time for purchase of tic
 t on thinking until the time ran out and i had to go back and again for another pair of tickets.
asks were subject to. In the future I am more likely to call.

ter to Section222...You assholes ruined my event!!@!!@@!!!!!!!!@!@!@!@!@!@!@!!@@! I HATE YOU AND HOPE YOU GO OUT OF BUS




 name exactly as it appears on my credit card even thought it was exact. With time counting down and several attempts more I had to giv




nt my own tickets and a $5.00 processing fee is rediculous. Wouldn't printing my own tickets fall into the convenience charge"? I think a




anks for nothing."




 n buy the ticket at the venue I choose that option over ticketmaster because of the fees.

odel does not serve the customer at all.


upper" level but was the first level off the floor. Maybe a different wording for the levels of seating. Buying with a timer ticking is nerve w




 involved and find a way to break apart your stranglehold on the venues theaters and bands involved. I just paid $10 per ticket handling c
an option to pick your seat after the seats are found.


 up later which is not acceptable.




e 6 seats together and have to take my chances that the other couple will get seats close to us.

 as nice seats. That sucks...
o many hoops to jump through when purchasing tickets through the website and if you have made an error you have to start through the




 order thus did not get the best seats possible. Very confusing and frustrating. HIGH fees.




ves to people who use ticketmaster online.




ce we WOULD go elsewhere!
ast 3 times as much as they are worth.




onal fees so hefty? Surely it doesn't cost 10 dollars to print a ticket and put a stamp on it. I really have no other option though since Tick




print their own tickets at home (so NO cost to you). I ended up buying 3 $35 tickets for a show and they cost me $48 each!! Where does
l rip-off in my opinion!!


l to talk to someone to choose our exact seats we were only able to access the automated system. There was not an option to talk to a "l


 safe using it
 scam but your a monopoly and there is nothing I can do if I want to go see a show.
f Ticketmaster now I am less so.

 ed out and then offered more expensive options when you finally log back on.




kes me even more angry that I am forced to buy from an obvious monopoly. I hope Congress fixes this problem soon.




ent than ebay amazon or other online merchants but where technology has been used to reduce costs to the consumer by those retailers


d to go to the box office so this is almost a monopoly in the online ticket market. Then another $2.80 processing charge. What the hell I al




seats close up but wasn't looking to spend that much money and would have been happy with something in the middle for a little less.

hese tickets I would have. I think ticketmaster is the worst.

 oyal fans. However very excited about the concert!!!!!!!!!!!!!!!


the same price for not so good tickets due to problems with your website. i am very upset!!!!!
master time clock again. I'm trying to purchase tickets not play a timed game.
s are inferior and I have absolutely no recourse. I am very disappointed.




2 more!! This really adds up when buying several tickets!"




 go to the next page for processing.




u could actually pick your individual seats (the site picks your section row and seats for you) it would be much faster."

 told me the wait time is 11 minutes when it was actually 25 minutes.

 wonder if there really are seats that are presold!
 I clicked continue to purchase some tickets and the webpage timed out si I had to resubmit my order request. I am consistently disappoi




o my account.


using me to need to restart.
. And the practice of not telling you how much you will be charged until you have no choice but to pay or to give up your tickets within 2

mmend extending the timer so that people may have time to search the prospective tickets on the event map. Thank you for helping me
d seats at the concert.
ting multiple times w Firefox. Finally was able to add new card w Firefox. Entries were accurate - just wouldn't take for some reason. Als




 with the higher demand items you MUST have a plan to be completed PRIOR to ordering and you must be in line IMMEDIATELY at the st
e to search for the seats I'm interested in over and over again. I should be able to make a selection and they you should be able to tell me

ou server to process my credit card the tickets were lost due to the untimely manner in which you site processed my information.




 those seats should be sold and the 16.95 convenience fee per ticket is just ridiculous. i could see paying a convenience fee per order but

 tickets. The seats that are taken are "x"-ed out. I had to keep checking the seating chart and my time kept running out. Then when I fina

  I s aw no information stating t hat if i selected t he t icket now choice that I could not do the advance parking....that cost me on
ut before I got through to the next page so I lost my second row seat and now am stuck with 4th row seats!! And to call and try and speak

t earth I hate most it would be Ticketmaster (followed closely by the airline and insurance industries). I only purchase from Ticketmaster w


 ice if I continue and order the tickets but was on hold for about 20 min...I finally hung up and went ahead and ordered the tickets online..

at I don't like are that the shipping prices are rather high but other than that I love the site especially the layout.




hase has been agreed to.

ken before I could fill in my info.
s..this happened twice. I know it was not my connection because everything else loaded quite fast. I am very disappointed because I had
 milar tickets and gave up. At that point I just selected some tickets and called it a day.




 your buying!
ONLY complaint. Thank you!!!




t card info. Please make it clear before starting the ticket purchase process if a sign in is required
 ds" seating wasn't available for purchase though such seating did appear in the seating chart. Also the USPS delivery time was so vague it


L. When I got to the end and hit Contine your site stopped responding and the clock went down to 0:00. I tried again and the available tick




$20. Also the FIRST time I tried to get my 4 $20 tickets there was an error during processing and I had to do it again and therefore lost the
arena than I hoped.


 ! Otherwise I have had positive experiences with Ticketmaster.
 t card was Francis" instead of "Frank"."


d track level in less than a minute. The website needs to be more user friendly.




aken much of the excitement out of purchasing my tickets. If there was another company to buy the tickets from I would go there.




rectly from the site URL my response to the ease of use questions may not be typical.
s a break once in a while.
 such a short time

ickets I hope that will not be a problem
when buying for locales out of town.
 e from beginning is what i would expect




t the tickets. Without even mentioning the fact that I print them with my own ink. You all might consider giving people more of a break a
made almost instantaneously. I think more time is needed to make those decisions--especially looking at the location of the tickets. I'm s
er ticket plus on top of that there is the order processing fee what the heck do I have to pay you $2.50 to print my own tickets PLUS an or


ange I could not scroll down to enter the change- something wrong with the program

tickets. I am a computer technician and my systems are updated I have access to a T1 so.. I believe your techs need to re-evaluate the lag




 still waiting for something to confirm my purchase via e-mail and a link to download and print my tickets.


 tra $40 for what? It is never specified on what I just spent the equivalent of a whole other ticket. I have purchased online before directly




 ad to get to that unseen area to press the Submit button. I had to redo my entire order two times before I figured out a way to manipula




gh cost of the ticket.




ot remembering my password). This was a very stressful experience.
ey. Adds so much to the original price of a ticket it is hard to attend these kind of events.




aster's. Just embed it as part of the thicket price and it would be a lot more palatable!
o through. I still have to find my way back to print the tickets -- because I was diverted to a site to join some club" at $9 a month after the
0 ticket and ended up purchasing an $80 ticket. The response time on the site was so slow that I kept being kicked out.

 total cost. SERVICE CHARGES!!




plus $3.50 order processing fee. That's $46 in fees for 4 tickets which seems about 50% more than reasonable.




 gh time. There were too many distractions and it really rushed me to place my order. I bought my tickets even though I was unsure of ex
something else if you are going to charge it at all locations for all purchases."
e Ohio State-centric.




tickets were better then the ones I had purchased. Why is the option best available even an option when it isn't always the best. I'm upse
to understand.
h the letter/number combos very annoying. What is the point?
 ood tickets showed up on scalper websites which made me suspicious that Tickemaster had a deal going with the scalpers. I bought them




 code passwords hard to read and usually mix up some characters.
 er a new CC so I would suggest rethinking how you approach customers who are trying to complete a paid transaction. Perhaps adding ti




 icket! It's getting out of control.
 area also. Because when trying to plan things like if my 2 year old can see and where is the potty at in case of emergancies. I just dont wa




ave to by from you. Thanks in advanced for filling my email box full of JUNK!!!

 ssed where the convience fee came from-- mostly my fault im sure




believe me I would make the choice and never go thru ticketmaster
the phone by that time it went through and the agent just confirmed my purchase. It was extremely" frustrating and time consuming."




m so I had to rebuy new tickets and spend more money so hopefully ( crossing my fingers) everything goes well this time..I dont have to w


 me looking on other websites for them because I know that ticketmasters will have them and its so easy to order.
 iend's email account. Ridiculous.
 chase is in sane. To pay over 49% in convenience fee delivery (I PRINTED OUT MY OWN TICKET ON LINE for Lord's sake!) Order processin
e the show to get my tix. Unfair! I should be able to print my tickets in my home for free right now.

nt tickets I will use that method.




 perience was good. :)




 ple showings.
 re-enter the information repeatedly in order to finally order the tickets.




EAT THE CLOCK before I lose my place in line" is much better than simply buying my tickets from some lady behind a counter. your convie




 d another choice of vendor to buy the concert tickets from I would have used someone else.
here are more shows at Ford because I just purchased tickets for a Ford show and saw other shows available at Ford. It seems that Livenat

s a frequent purchaser discount.
me this has happened to me) and you waste a lot of time trying to resize windows to see the rest of the information required to validate y




owledged I had read Terms and Conditions which I could not find on screen. I do not think they were there but maybe I missed them. I th

unt - which is okay - I just don't want to lose the seats.




 I WERE GOING to be able to print them myself. And that was by usps with no visible offer of shipping insurance in case of loss by the post
AILABLE sort options. After a few toggles back and forth and some changes to my selection I was able to quickly make the ticket purchase.




with Ticketmaster. I only have a problem typing in the security check code. It is sometimes annoying to have to try 3 or 4 different codes

nd? Doees everybody get a piece of the action? Ticketmaster already controls 99 percent of event ticketing so we are subject to a monop




 middle section. VERY DISAPPOINTING!!!!!"




be timed out and then start all over again. Luckly I was buyign General Admission.




one month of shows sometimes not even) we could be paying up to $50 in fees. So we plan one day and go to all of the venues directly.
d $72.50 on my tickets had there been no extra charges."

A was greyed out (which is where I live) and no matter what I did it wouldn't accept it. Finally closed out of everything went to my accoun


y tickets via internet except with a code which I had to google to find. Eventually I did find the code and tickets but was the submit button




 didn't have time to determine if they wanted to spend the extra cash. (It is a little pricey as well.)




disclosed before payment) after there is a service fee attached to each ticket. Isn't processing the tickets a part of service?
y don't they pay a fee? I'm picking up at "will call" window so why a handling fee? I am paying a 27% premium just to ensure I will be abl
d my computer and internet thinking it may have been me but no then the site did it again this time with over 1:00 left. If the system isn'

 seats are numbered. Could see sections and rows but not seats on the map. Also I wanted to try to get an isle seat for one of the memb
time to purchase the tickets eventhough I have the money I had rather pay when picking up. One because I have two other people going




 than a "processing" fee? TM frequently deserves the bad rap it gets in the press."


 he time clock had a different design. It feels like I'm in a race to buy tickets.




ople will decide not to purchase tickets at all. These tough times require that TicketMaster revise these prices."




o have a monopoly on good seats to shows and events.




any concerts but this event was a small one (venue less than 1000 capacity) and I can't believe it overwhelmed your system. And for all th
idiculous. I have been able to go to the venue on the day of sale buy better tickets and not been subjected to outrageous fees.


 for me to print them on my own papaer it's $2.50 each ticket. and then on top of that tehre's a convenience charge...........?

e seats that I wanted & submitting info I pressed submit & had to press it 3 times in the course of 2 minutes to get my confirmation page.




ake three separate ticket purchases. Extra fees always seem steep leading many to call them F You charges. Of course when there are zer




cessed but was not. I guess it lagged because I had to edit my billing information on my card which may have lagged the purchase order.
ome off as forceful - when compared to purchasing tickets from a ticket booth - the experience is just about the same. Thanks!
site threw and error and my purchase was lost. Over the next 6 attempts at purchasing tickets I was bounced from row A to row S to Row

ats as I would have if the site let me in at 12 Noon.




r dates/times.
o arrive on time. You are sufficient its just those charges that will keep music goers at bay especially in a time like this where our econom




 of it into a ticket price and call it that. I cannot buy a ticket for face value anywhere even if I drove to where the ticket is printed so what




pay any fees that are accrued by ticketmaster. Not the customer.
a few. This is bullshit. You people are fucking us over. This is one reason the music industry is in the shitter - assholes like you are getting t


when purchased through Kroger in Hendersonville Tennessee. Young girl clerk did not know what she was doing. Gave my boyfriend tick
 more time to make a purchase.
 mation and when I clicked to buy them (with all information filled out)I received an error message and had to start all over again! Not to
 ation and the third time it went all the way through. Luckily I was able to get the same tickets. It also took me forever to find the age req

ets costs $62. That's a 50% "convenience/processing" fee. It just makes me not want to order online in the future."




hrough the process again and got a much poorer selection after having waisted the 5 minutes on the first session.

with my account for a while. Hopefully this issue will be resolved. (361) 701-5568

ion if you give those up and search again you are likely to see the same seats offered.
n account page. There should be an area on the front page where if you have a promo code that you can get in easily with your log in and
 ing how fast tickets can go sometimes. Very annoying




G THE BEST SEAT I CAN AND IT NEVER LET ME DO THAT SO THAT WILL BE MY ONLY COMMENT.

ould fully reserve the tickets and/or stop the countdown and the ticket time limit should be extended for those who have slower connect
Since my mom wanted to buy them for me and use her credit card I had no other option than to use TicketMaster to buy the tickets since


such a high convience charge ($8.55 on $30 ticket) per ticket and another $4.00 for processing fee?




rating because I had tickets and then got froze out and had to keep trying.
o purchase tickets (i.e. box offices).
 that you are already collecting. You've got a monopoly so what are we going to do but it does not make me feel good about having to us




want to go i.e. lifetime experience. I have stopped going to the casual entertainment event because of your surcharges. If I can't get the t
efore the event and that is very inconvenient. because of the ability to just print out your tickets on my computer at home I chose to buy
itted is gone - having the infromation stay the same and being able to resubmit will assist me in getting my tickets purhcased without wor




here while the timer in the bottom right hand corner ticked away. Once it was clear that I was going to lose my tickets I was forced to hit
 way to obtain tickets for such events.
 clicked continue and the page did nothing. and the counter ran out

me out (3 times). I was not able to refresh or go back to my previous screen. Each time I had to log back in and my seating options got w
ckets. I 'm a little disappointed in the way you have to apply for tickets on line . I was even willing to go for 49.00 for tickets but it didn't
 to become an inconvenience but that instance wasn't wholly their (TicketMasters) fault entirely. The blame lay mostly with my wife's ind
  been even more frustrating if it had meant that the location of my tickets had changed substantially. Luckily in this case it didn't - but it w


e ticket selection page.


ying to confirm things so I had to start over entirely.

es that are normally added to ticket prices are extremely inflated and probably unnecessary.




aster--and there usually aren't--I'd certainly give them a try."




o Civic Center to get information which helped me finalize my purchase. Perhaps ticketmaster's chart should mirror the one on their webs

ome on ticketmaster....
here is no shipping (I'm picking it up at Will Call). That is a 51.6% mark up - how do you get away with it? It seriously is appalling and hurtin
 the customer additional money. In the future I will make sure that i order directly from the vikings via snail mail so that I can avoid $7.23
 or a "order processing fee". I think of the public knew what their $ went to for fees they would be more understanding."
 than pay these ridiculous fees. Realizing just how expensive these tickets are has made a lasting impression on me. I will never use this se




ometimes be more important
g money with the Cleveland Cavaliers.




g that row 1 and 2 were all gone. Then after I bought them I viewed tickets available again and there was row 1. I was very upset. Then I w




 rchase tickets and then it errored out and timed out on me.
nience charge ridiculous to begin with does not even cover the cost of printing my tickets at home (a convenience) is laughable. Of course
avel to buy tickets.

at the company is being investigated by the Congress.
MORE PRONE TO MISTAKES...IT'S STUPID!!!
 ess of how many tickes you order or brackets based on the amount of tickets. Paying a seperate processing fee per ticket is sorry bullshit
he best available seats??"
8.75 per ticket should of included everything. There's no need to charge me for printing tickets on my own computer and why is there an

we had ended up in row GG I would not have been happy! Still wish we could have been closer but didn't hear about the show until last n

work well for you without this info.
Center in section 101. My hope is that the venue does not change its 'focal point' of their performance. As I see it right now I have great
em up at Boardwalk Hall and not pay convenience charge - not possible. Concerts are great but feel Im squezzed for every last dime to ge




chase items needs to be longer.


sk a question.




you could send me an email. Overall though i liked the experience just not the extra charges.


eat for people who want to try out new genres of music and want to hear it before they guy tix. Just a thought...

pond the time remaining is too short to review your information and it creates unnecessary stress during the purchase.

ine until almost 20 mintues later.


t Ticketmaster than I would have had I purchased these tickets on another website that I had just viewed.




he site continually refused to recognize my new card information and would not provide any options to contact someone without forfeitin
re to affirm that I wanted the seats being offered. I am not pleased with this purchase at all.

aced on each screen made reading through the options and terms a little stressful."




the purchase...seemed shady...but I still love ya Ticketmaster.
 or sold by the opening sale date and time to the general public.




 would have liked to search for tickets near them these are so random. Why can't we chooose what section we want to sit in now we are




or a very special event.
place. Very easy to use though and very convenient. I'm very happy to be able to use ticketmaster!
 tickets go on sale they should be able to get seats in the first few rows.

 and unfriendly yet in order to get tickets you are almost forced to use ticketmaster it really is not a firnedly or good experience at all. AL




r days at least then i would have a chance at a good seat if i got there early enough and no outrages handling fees




ts to the second event I would not have wanted tickets to the second event. Then what would happen? Plus the times allowed per page




 and professional.
ence" fee. If the theater weren't so inconveninet to get to I would go in person to buy these tickets!"

d don't have to worry about being in place to receive tickets or having to run around town to find locations to purchase tickets from. It m




 e out and I had to start all over again.
 would need to accomplish the tasks necessary to pay you the very high price for tickets.
event and sold to the highest bidder. Truly infuriating.




e should be a feature where we can pick what seats when want (in a specific row or section near isle etc.). Thanks for listening and I hope




 ite performers are there because I refuse to spend so much money on a fee that's not even related to the performance itself. Ticket price




d the seating.




e time. By comparison this was almost pain-free. Prices however are still brutally high. A convenience charge AND a processing fee? The
alled ticketmaster and was told they couldn't help me I would just have to try again because it was radio pre-sale.




nd me all the way back to the beginning instead of just highlighting what i needed to enter. otherwise i was very pleased with my purchas




 ou don't waste time.
r the extra fees that are charged.




e whole process should be a matter of minutes!
ageous that the price of my tickets was doubled in cost because there were 3 different types of surcharges. I understand the site needs to


ster was not very helpful. To top that off when I finally got my money back (three and 1/2 to 4 weeks later) one of your organization's end




be either regulated or needs to be broken up. Until that day I will always shop Ticketmaster with gritted teeth. I'm really angry at myself t




ies but can't they offer better ticket locations.
 ne thing i would like to see on ticketmaster if a rewards program. For instance for every $250 I spend i get a $10 ticketmaster gift card or




ating chart open from another source. Thank you for making this improvement.
e. But for heaven's sake I could have bought a third ticket for the cost of the fees. And people have a right to know that going in.
g arrangements & redo password info.




 frustrating. Well hard to complain when ticketmaster only way i can get my tix in rural nebraska.




 ouldn't be so greedy.




 uld be avoided




still will be able to sit together without haveing to make two seperate orders.
y annoying! Not always clear and ledgible and wastes time.

uld be nice if that was a option.


 icket master!


o customer service on the phone so you are forced to deal with their clunky website. My first order today received an error message: Ref




ve used my American Express Card instead of my VISA card.
hat I take to the gate of the concert. This is my first time maybe I'm an idiot.




UTRAGOUS!!!
 much of a convenience because it is so high. Other then that I was extremely satisfied with my purchase.




ervous because I feel like I am not reading all the conditions or viewing the item effectively.




a clue where I will besitting and what it will look like!


an the convenience charge and whatever other charge happends to apply.


ave a monopoly on the market and i had no choice. this is ridiculous!


 make me absolutely reconsider going back to ticketmaster in the future."
  that's not much overhead.
 as a decent competitor that didn't take bids I would buy from them instead of Ticketmaster.
  for the tickets to the event. Charging $2.50 a ticket on top of handling charges is ridiculous."
  uite unreasonable. You should take your profit out of the online ordering charge and not nickel/dime folks. Your add-ons made this an ex


 y to visit this exhibit. Before I was billted I was not informed an order processing fee of $3.50 would be yet another additional charge in ad


 se it erased my credit card security #. Each time it un-checked my choice to not purchase ticket insurance. scam?




n again lost tix for reading the terms before agreeing. I hope this doesn't hurt you guys legally for people entering into contract under pre




 d out. I had to go through the entire purchase again which resulted in tickets that were less disirable. I have settled into the reality that Ti




 the venue once the section desired is chosen ALL available seats should be shown and the customer should be allowed to choose from th

 I've stopped going to Boston area events because of this type of extortion.
me to complete transaction is too short. I needed to get a temporary password since I had forgotten mine and by the time you sent it to m
one over the barrel on buying tickets. When the venue is local i will be at the box office so i don't get ripped off by Ticket Master.
ying because I was afraid I would run out of time and the timer would reset my entire page. Your fees are ridiculous why do you have to ch




nd what the fees are regarding. For instance I purchased 2 tickets and had to pay an additional 8.75 per ticket for what...what is a conven

e this and I feel trapped because I don't know where else I could purchase the tickets! YOUR A RIPPOFF!!
 r again when I am looking for tickets.


he convenience fee.




your ticket monopoly. GO TO HELL."




eo game players that'd welcome such rush of adrenalin

ly single tickets are remaining for an event.




calpers at the concert. It really puts me off and I am hesitant to purchase because of this. Because I would like to go to the concert I purch
. However i will continue to use this site for future purchases. I would just like to you make sure i get notices in the future if requested.


STER CUSTOMER FORGETS HIS/HER PASSWORD. MAN THEY PUT YOU IN A TIMED HELL" TO RETRIEVE A NEW PASSWORD FROM YOUR EM




n order processing fee. Basically if you did not have a monopoly I'd be dealing with someone else.




on sale. My favorite band is coming & didn't get the notification until 1 day before the tix went on sale. Thankfully I have the money to pu
ce next time i'm looking for tickets.


 which are especially out of line considering that everything is done by computer. On this purchase the fees were nearly thirty-six bucks--
for something that is done online. The purpose of online is to get rid of all the personnel and physical bodies to perform the orders. So at




d "convenience" charges are getting a little out of control. Because of them I only order from you if I don't have time to drive to the venue


own tickets!? These fees do not seem to reflect any service offered by your company?! The means that I was able to purchase the tickets
 night we will never forget. Finding tickets was easy and the prices were awesome. Thanks again can wait to do business again!




st my purchase and had to re-order the tickets. By the time I went back the tickets had went up by $50.00 in the matter of 10 sec.




harges are crazy!


more options such as at least 3 pairings for selection if searching for 2 people.


 d a Convenience Charge. If you order through them there should either be a Order Processing Fee or a Convenience Charge. You would g

e less confusing due to better understanding of how site is set up.
g an extra $22.00! These hidden fees are quite bothersome and should be clearly labeled or outlawed!"




ust print them off using our computer? What happened to will call? I go to a lot of concerts and if I can find another way to purchase in t

ve to have a good printer!




 ed tickets awhile back and have not recieved them however I also ordered no doubt tickets and I have already gotten those. Which I dont

ase a whole other ticket to the event i am attending. The internet is supposed to be for convenience and that was not convenient for me.
!!!!!!!!!!!!!!!!!!!!!
n't shop online very often or are not familiar enough with their billing/shipping info it may not be enough time.




 o screw us over."
d information multiple times and creating yet another profile that I will in no way remember. I have all ready verified my visa card elsewh




o put everything back in.




 in the same city three nights in a row)...had to keep exiting out of the website and come back in just to change the date I was looking at.
attend) so that she can just pick them up. somewhat of a hassle. otherwise alright.




ovide. It's not like I have a choice to go somewhere else. This is a monopoly and I'm being taken advantage of. But I did find your sight ea
 ound what i was looking for -- thanks




K YOU FOR BEING HERE FOR ME.
 when I purchase tickets on line. Lets face it with the economy today every little bit helps. Thank you Cyndi

 neasy with putting in last 4 digits of SS# but did so because I saw company logo. I just felt there was not enough time.




 ve a link set up so you can see who is playing at your bigger events. Felt a bit blind sited. You did do this for Sasquatch.

 s the customer need to pay an additional 10 dollars for each ticket? The confirmation email should also include a breakdown of the char
moved from the artists they sell tickets for. I have not bought tickets for shows BECAUSE they were only sold through Ticketmaster.
 tten in the past because I couldn't get past the verification page




 ions. There needs to be an easier way to look at multiple tickets available.

 have been when it asked me to enter the number of my miles from amex.




 tMaster. They are thieves.
 a Merchant Problem rather than ticket master.
 t NO THANKS to Ticketmaster it cost me $43.50!




 was very helpful. It was nice getting good customer service and I will recommend Ticketmaster."

er people have to be involved in processing online orders the cost should be less. I don't plan to EVER do this again and am EXTREMELY D


yself! Hopefully this is the last time that I have to use ticketmaster!




ance to always be sold out.
ice these suprise tickets were so worth it thanks to ticket master my sister is gonna be so happy

 nsult to the customer.
 way to high ($9.25 on a $28 ticket). I will be shopping around next time to see if I can get a better price but since this was a birthday gift I




any additional charges to ticket purchases. I am offended and appalled that there is now a charge for Will Call tickets at the venue box of

 he problem was. This made it very frustrating."
Hampton Coliseum were the same price but it appears (from me trying other ticket sellers on line") that there were other "better" seats av
 was no surprise. overall a good experiance




a little upset when your time runs out and you are not finished with your purchase. other than that my experience was great I will purchas

s laws to either force you to allow competition or put your company under the control of the public serice commission like other monopo




rong. To me it's just a way for Ticketmaster to squeeze extra profit $$$ over and above the face value of the ticket.

ame on you!!!




ng bankrupt with all the charges


e on top of a convenience fee. OBNOXIOUS!!! I never like buying tickets from ticket masters and this experience was just as annoying as




unsatisfactory. I had to go to another site to buy decent tickets at very inflated prices but did so because of my love of the band's music.

 s and processing fees. When fees account for 20% of the overall purchase price its borderline gauging in my opinion. The problem of cou
king the purchase he would have had A HEART ATTACK by the time he was finished.




 upon their location in the venue. It is not my fault that that takes more than 2 minutes. I think more time should be allotted or added if o




ike to sit in vs. what you believe is the "best available." It also bugs me that you want me to pay to print tickets when I'm using my ink my
Mahal This weekend for the first TIME>>>>>>>>>>>>>>>>>>>>>>> I can't wait too pick-up my tickets.......


of every purchase i make from them and it forces me to find alternatives i.e ebay//craigslist for tickets.
 appearing on the website so I could not click and fill it in. I assumed that it was not needed for some reason and then forgot about it unt


st timed out.
f my order."

responsibility on the purchaser.
ediatly print out my tickets. Thanks for asking for feedback.




my staff with tickets for the Bruce Springsteen Concert and spent 1 hr. 55 min. on line that morning only to get bounced over to your oth


omplete the transaction. I was rushed and I do not know what I have inadverantly agreed to on privacy of my information. I find their serv




of ticketmaster


Too much RED TAPE!!!!


TIME HAS RUN OUT AND I MUST START ALL OVER AGAIN AND GET WORSE SEATS. That is very annoying and unfair.
 here should be a map that shows SOLD OUT Seats and AVAILABLE Seats. All the buyer has to do is click where they want to seat at a seat


he venue purchase tickets from a person and pay face value plus tax. Live entertainment is a wonderful thing but the industry is trying to

n of the fees to break them up into three different fees - it makes it worse since most people think they're a way to rip us off anyway. mo




which was very poor usability.
ust cringe when they have to use it. For $200 basketball tickets I had to pay another $32 to Ticketmaster and I printed out the tickets mys


 ! It can be frustrating!
 entering security word etc.




t any kind of half decent seats for these concerts. It seems that once tickets are on sale with in 5 minutes they are all gone. This doesnt' se




OM DIFFERENT AREAS AND SEATS LIKE TELECHARGE. TELECHARGE ALLOWS YOU TO CLICK ON FOR A DIFFERENT CHOICE OF SEATS FOR TH




 ide to spend $250.




hings needed before your timer ends forcing the customer to have to start all over again loosing the seats that they had in the first place.




s hard to answer some of the questions without being able to compare to something.




ome (which i declined)? the fees are getting out of hand."
 very convenient to purchase on-line.
 NUMBERS WERE VERY SMALL & BLURRED.




eed a break today...things are tight and I would attend a lot more events if it were more affordable...


ge $4.50 "delivery" charge to print the tickets on my computer! I understand that you are in business to make money but these additiona




ect from an accurate map. For this kind of money having to rely on a crapshoot is unacceptable.




lso have relatively good prices and I love the special promos they have in order to preorder tickets.




ther 4.75 (I guess another conveniencefee) Then 4.75 for printing it. Why not just say we are going to charge you 9.50 to print a ticket o
What's with the timer on the transactions? No pressure there....




uld allow customers to be aware and not loose their place on line. Teach the customer how it works so that the customer would be able




 be more of a variety of seat selections available; once the computer has pulled up a seat assignment it is very difficult if not impossible t
al offer from a radio station so I ended up doing the order on line. I have been the victim of identity theft and am leary... so we'll see."




ontinue using your site!




 transaction is way too short if a person say has forgotten their password."




them rather than ticketmaster."

pt it in the purchase. Just add it into the ticket price or at least announce it in the review page!!!




ords or only hit try again 1 more time. Which made me happy.

y own tickets?! Come on! I just paid $21 dollars in fees for two tickets. The only reason I bought from ticketmaster today was because of
cts and services tha are part of Citibank VIP promotion. How wil these be delivered?


ok for ways to cut some of those costs too. But I do like buying tickets from the website online its very convenient.




ch but the actual buying process I did not like too much - I was unclear of my total before final purchase


kets for fear they would be sold out before I would be able to purchase in time. Thank You
he total $35.00/ticket in the end. Also the clock moves to fast and makes the sale seem like 'time is of the essence.'
I took it to mean the most expensive tickets available)when I did not want the most expensive -- I just found it confusing. The online pers
 very expensive ones.




 ad another outlet for purchaing tickets I would not use ticketmaster.
e seats I purchased will be close enough or have good visibility.


ne number that was entered incorrectly and had nothing to do with my name. I almost ran out of time trying to make this change and fig




not move as fast as they used to. Thanks Yvonne

e doesn't specify this. It just suggests that you should search for different tickets. It should just say that tickets are sold out if they are."




 cost. I dont know but have always had the feeling somebody at ticketmaster is getting rich.


wn ticket it should not cost me anything!!


t but I think the processing fees are a bit excessive.

 picture of the arena so that you know exactly what seat you are buying and where it is.
can't go to the local ticket outlet to buy the ticket.
ance at them. I think this is wrong and you are raping people who would like to go to events.




nless you select express...


50 I believe your increase in purchasing would increase.




s for seating options etc.
 normally dont fill out these surveys but felt obligated because of the numerous times it has appealed to my needs. thanks!


 fee" and "convenience charge" seriously talk about milkin the consumer for all you can get. I understand businesses need to profit but the




 ress in error.

 I am a little unhappy with that but I don't know who makes that mandatory I don't think it was ticketmaster....




 s easy to navigate.
ould see from my seat. Just a better seating chart.
 other purchases and would appreciate beingablet o sue it here as well.

 money ticketmaster adds to the total cost of buying tickets. it's a little bit ridiculous that i just paid about $45 for 2 $12.00 tickets... thats




d time. Every date I checked had to be re-entered separately. When I finally chose a date and time I got timed out 10 times. I was not be




 d error. Many iterations until I can get what I want. Please give the option price and box # not only levels. THANK YOU!!!




  PRINTING OUT MYSELF and then 1 more for order processing fee...outrageous.




m so Im happy with it.




does all the processing. Give me a f***ing break! Ticketmaster please stop robbing people. You dont think this pisses people off and lower
ame out too quickly during purchasethus wasted my time to start all over again. -- Need to expend more time for buyers to fill in all the re




int my tickets.
ut even when I clicked on continue at 3 to 1 seconds.




ewhere) If I had known that prior to finishing the transaction I would have spent the extra 20.00 or so to have it ups'ed in two days.




 10+ per ticket for handling charges and service fees. I also wish Ticketmaster would offer a way for several people to buy seats together


 I would give Dave Matthews Band that extra $30 but NOT you guys. Explain to the public EXACTLY WHERE these obnoxious too expensive




 on each ticket add up. it is possible that the charge fee is waived after certain number of tickets purchased? or maybe gets adjusted to a

 hat im satisfied. i usually choose will call so i dont actually have any charge.




er and prefer to buy directly from the theater. In these difficult economic times Ticketmaster should be more consumer conscious. For $15

s were on the diagram I was out of time 3 times! It is agood thing ireally wanted to see this show!
rge that has to be paid. Especially in this day and age a convenience charge should NOT be charges when tickets are purchased online. I p
 ould be much more flexability in choosing which section and seats you would like. Very annoying!
makes it difficult to get back to where you were.




50.00 EACH!




 ime it too me to the floor 3 in the middle. i belive this was unfair!! also for the jonas brothers tickets they also do not find the best possib


ets at the booth because of its high price.




 ailable for each date like Ticket Central for example. Having to check one by one including getting back to calendar entering ticket info se




 process of inputting my identification code.




epeatedly to get acceptable seats that arent available is frustrating. i dont trust best available as that is subjective to opinion. (would you

rganize the list by criteria such as by city by date etc. Other than that organization is likely the only thing I'd recommend updating. Howev


 fficult to read the password at the beginning of the session. By the time I got finished and got my computer working again it took the joy
 and buy them than it is to pay for them through you guys.

house. Get a clue with your charges and fees. Its uncalled for!

 NOT shown on "best available"... Your site is very time consuming and I avoid it when possible... I would gladly discuss my concerns...."
s per ticket than that offered at the university box office. After all the service charges I saved all of $1.05. I was very disappointed to lear




 I would have done it this morning and got better seats so I am dissapointed.


eople to afford to see the music/entertainment.




e quicker but still would recommend more time during finacial portion or transaction. overall it was a good experience.

given a choice of vendors that are selling the tickets but am directed to the Ticketmaster site only. I feel that certain charges such as the




ect to pay $80 when all is said and done!




pense! clearly inflated to use a online ticket service.

the allowed time.
n't feel any problem with it...




were made more affordable.




 ets. This concert is out of town. I will have to travel with my son in order for him to be able to pick up tickets. I wasn't given the choice of


e same pocket? Tickets should be sold at the ticket price only (all fees already bundled in).




Monopoly and should be illegal. There is no where else I could go to get these tickets unless I went down town St. Paul I assume.




 everything very carefully. The other thing is the availablity on sections. I believe that ticket brokers should have the right to hog up all tho


ble to get a discount of some kind.

 away. It was stressful!


s convenience it is but I guess you need to make your money somehow."




e to buy tickets very often with a 33 percent hike in the fees. i didnt even get parking due to this i will take the bus or get dropped off.


should be noted somewhere on the event listings just so people won't be surprised.
dequate and unnecessary. I am your CUSTOMER and deserve better treatment than this.
 n their wallet.
 quite as good.
t in a heart beat. I will never recommend them.




that email ticketing should be free.
 ticket select screen would be nice.




n purchasing. As a consumer I would like the option to see all the seats available rather than just trusting the merchant.


s purchase. The layout and webpage are fine but a five dollar processing fee along with a 11.95 convenience fee? Not ok.




nce ticketmaster came along they are horible and useless!!"




understand that as a company you must get paid but can these charged be aleviated with onsite advertising or something that would mak




y sell through your company making it difficult to avoid those charges
 e the bill for the tickets will come. That is my only complaint.
 Call instead of being required to pay extra to do the TicketsNow option.
rossly overcharges by not only a "convenience charge" but also an order processing fee. "




s. I know you have to make money but these charges (convenience fee order processing fee) are getting ridiculous.




e other options to purchase tickets.




early stated and i appreciated that.


 tickets required that i show my ID at Will Call in order to get the tickets. This was a good idea so all concert fans have an equal chance at




at shows the various ticket prices...but it doesn't say that the $40 tickets are for balcony the $50 tickets are for orchestra etc...you have to

nce it's wellknown.




ption to pick up from will call.

re and did not use the same credit card and was redirected to change passwordand lost my place in line and had to settle for less desirabl
native I will take it and never come back.
ween entry of credit card info and the entry of all the related address and required phone and e-mail address information.




ne away with some phone numbers making it extremely difficult to speak with a representative and order tickets.
see if a respresentative could find better seats. At the precise time Left Section 102 Row G came up. I got them on line. I did not underst




nning of the purchase process. My $32.50 ticket turned into a $47.40 ticket.


 ey were legitimate fees they would not be so extensive!!!




 I'm more than willing to pay that price but you give people the false idea that they are going to pay the ticket price.




especially when the clock ticking down. I was in a hurry only to find out I couldnt submit my order because the card I had chosen to use wa
ction so that is okay.
ue its self. it didn't explain where to find one.




 l partner to obtain that revenue from an ADs based strategy.
e seating and it is easy to choose where you want to sit. Too bad they only sell tickets to concerts. Plus The website started doing mainte




ous fees I am paying $84.44. It's ridiculous the way they are raping customers of their money.




en't available I can't go back and look for another panel. I need to start all over again with Festival of Books" Page 2 (for Sunday) and scro


hase tickets. The time clock just gets you nervous and can cause one to make a mistake on the form. Thank you for your time.
 to make sure when i'm buying a seat that i don't have a view of a giant post or colum in front of me or that all I get to see are roadies and




enience charge."
ves you a confirmation number to you and submits to the company. That way the user can pick up the tickets the day of the event as ano




e when it saves everybody time and money but the tickets went from $37.50 to $56.17. Seems high to me. Also I'm sure I could have if I
resolve pre-sale ticket purchasing issues.




at are in high demand require a quick refresh in order to obtain the best possible seats and those are valuable seconds that can be saved.
e but it takes time to get your credit card remember your ticketmaster password enter billing address etc. The timing is WAY TOO SHORT
estart me. Other than that I loved how smooth everything went! Good job.




bottom of the page. I would also like to know what a convenience charge" is and why $16 of my purchase went to this charge."




ng ticketmaster


se high extra charges. Also the timer should stop when you are ordering.




 with the ticket taking up a full page in color from my own printer that you charge me $2.50 for either.
e bane of the entertainment world.




value and service if something should go wrong which makes this worth the sometimes frustration of sell outs.
 .." late night TV hype or QVC strategy aimed at pressuring folks to make purchases they do not need or cannot afford. Theater tickets usu
ction the system kicked me out. I will be watching my credit card statement to see if your company charges me twice for this event.
to use with rewards.




hould have been no reason at all for this. This was very irriatating and made me very upset!!!!!!! There was no other choice I had to orde
 bandwidth. More than likely I will go to the Box office to purchase my next ticket. I made this comment the last time I used Ticketmaste


new what I was ordering.

hase process felt like an obvious pressure tactic and all shipping options (including electronic delivery!) outside of direct mail had extreme


 ke the idea of being in the first 20 rows but if that puts me on the side of the theatre instead of the middle I would like to see if I could mo


mes search for a few hours. It gets annoying that I have to keep typing words for security purposes.

  to procure tickets in the future.
 ing would be helpful as well. I went to another site pulled up their more detailed seat chart and was flipping back and forth as I checked t
sn't have extra money I'm one of them!




d to purchase.
his is a monopoly abusing its position yet the government does nothing. This is pitiful and disgusting. Shame on you ticketmaster.




ketmaster ever wants to be seen as anything other than a abusive monopoly your fees need to be on a sliding scale based on the price of


uld see a per order" charge and a reasonable charge but most of the time your 'charges' are about 9 bucks a ticket!"
thing i'm an avid barry manilow fan for years. Thanks

o that just once.
 for tickets without having to go through the whole internet security crap every time.




g to be problematic but my charge went through without add'l problems.

available. This is something you should address better in your website.




ng. I could not go back to my original billing screen once I had submitted a card that was already on file. Also it was not displayed when


le bit longer->Just a few moments is too mission impossible like. Speaking of longer my password being over 12 characters is too long? W
55 per ticket. The cost of an individual ticket is $17.00 that makes your "convenience" charge $1.00 less than 50% of the cost of a ticket. I




nce and you are the only ticket provider so it doesn't give me an option not to pay this charge. You are a MONOPOLY and it is not fair. Yo




ly use Ticketmaster and would recommend it to other because it and LiveNation.com have really got consumers cornered.

ally found it it was difficult getting to the answer I needed. Ultimately they did help me which the operator went out of her way to provid
complete the order process.


 d events that are of my interest. Way to many additional charges and to high.
tickets. It's an outmoded pain in the butt system




hort of being scalped" I'll continue to buy event tix through Ticketmaster. However since there is no way around the "convenience" charge


 service I couldn't help but continue to use them.
se it is sold out) but I am happy with the purchase.
0 + + + + + just pisses me off 26.375% markup to process an online ticket. Just a thought to cool the masses. I wish I could mark up stuff
nown that I could not redeem my points for the specific amount prior to making my purchase so that I could use an alternate form of pay




 & processing fees") on an internet order which we were forced to place through Ticketmaster is outright highway robbery. That's how th




essure" some of the information was not coming through clear (visible) to complete the security check quickly."

d. But a more than 10% convenience and processing fee is excessive.

using though?
d me of stubhub and the prices were outrageous. By simply exiting and returning I found out that previous tickets I had looked out went u
s can sometimes be a little difficult. I am obviously not the only one who may require more time. How about allowing more time to comp
 s simple and I liked the seats that were available.
 really upset about that. I got the passwoed e-mailed to me but I didn't have enough time to complete my order which sucks! And they w

 owing reason:" but it gave no reason. My timer ran out and I had to start over and get less good seats. Very disappointing."
all you're doing is emailing them to me. Processing fee? Convenience fee? I don't understand what the point of a convenience fee is. The e
aster could possibly know my interests in the venue."




to enter coupon codes.

hen buying tickets I will buy them anywhere else first they are my last resort. They have great selction and the website works very well an

te difficult to find your place in a tiny map...




 seek them out.




Visa verified which was extremly annoying & also caused me to be timed out. It took almost 1 hour to purchase the ticket byt that time du


e should be some reduction for buying in bulk. The work for Ticketmaster is the same whether it is one ticket or more. I suggest Ticketma

have to drive out of my way to on the outskirts of Tucson. Can you please get a location IN Tucson not in South Tucson Marana or Vail?
  made the best choice for seats
 icketmaster kept directing me to buy two tickets in rows e or j in the third level. And on top of the "convenience" charge I had to pay twic




s remaining) the next web page did not load quick enough to beat the clock. I lost out on better tickets because of the website's delays.




asonably priced competition I would go there to do business. Your convenience fee" is outrageous and then at the end of the process at t




on would have been very helpful
may be helpful (3 to 4 minutes?)

hope this isn't a problem and I receive 2 bills.




ess an order for one ticket than for 6 or 8 or whatever. The fee is too high and it should be charged per order not per ticket. Every time I




s the goal of the service




 the road headed towards the event when that would have happened. Shame on you Ticketmaster for the way you jack up prices!
oading the next page but the timer kept going and then i got an error --
em unwarranted.
 I mean it took me maybe a minute and a half to place my order.




 ronimical fees associated with them.

ong; had to re-enter all data; and then when I submitted my order; the computer/network took too long: I finally got an error message; a
et was originally priced for. It's a shame that real fans have to suffer because people are greedy.




es and always got the same section. On the other side the purchase process is very easy and fast.
gain. Very frustrating.




ted to continue and pay. "


 en there was five seconds remaining to accept the ticket selection. I lost those seats. Then next was on the billing information page. I los

ely my computer was able to boot up my email account fairly quick and I was able to get the temporary password sent to me by ticketmas
ston but not happy about the error and being screwed over it.


ut they are not nearly as good as the ones that first appeared to be mine."
 stuck with exhorbitant service charges that essentially amount to the purchase of an additional ticket.

ime (more or less) where the tickets are and what is availble.
RE NOT ALL THAT GREAT GIVEN THIS ECONOMY




would be looking at the back of their heads the whole concert. I had to get out and start all over. I would prefer to have a menu of option
start over. This was very frustrating and I was very upset. In fact I'm still mad because I had really good seats lined up originally and your s


 general admission tickets when it just froze up. So I called instead and they were already sold out so I purchsed $95 tickets in the nose bl
uld be better labeled ($30 = upper level; $50 = GA on the floor etc.)

go through Ticketmaster for both unless I wanted to risk paying more money on the secondary market later. Ticketmaster seems to own t
 PED OFF. THEN ANOTHER 3.55 AND THEN THE CHUTZPAH OF A 2.00 BUILDING CHARGE. IN LIGHT OF BEING HANDICAPPED AND LIVING T


in the future I will definitely NOT use them."




ustomer Service informed me that at approximately 10:30 a.m. were already sold out.I find this hard to believe given the price point and a

od tickets due to companies using computer programs to buy tickets.

eated a lot of difficulty and I missed out on a lot of good seats.




h an error. NOT MY FAULT! I DID MY PART BUT I AM THE ONE WHO PAYS WITH SEATS THAT ARE NOT AS GOOD AS I HAD ORIGINALLY!!!!

 the price of the tickets up a few more dollars so that it isn't shwoing to the customer.


 bought several tickets and that seems to be my only problem




mething like parking and it happens to be sold out.....if it's sold out don't offer it as a choice...quite dumb website design.

 rmore the wait time is stressful. Why with all of the outrageous fees can't you upgrade your servers and bandwidths? I don't mind payin


hrough to purchase tickets...I have to insert a password. I did not know my password. IT WAS FRUSTRATING TO HAVE TO ACQUIRE ALL TH

ase WITHOUT DELAY and was offered parking. I selected parking and went to process and finalize order then the site said parking sold ou
couldn't have been provided. Also I almost lost out on the tickets because I kept picking PARKING options that were full. I was at 0:00 wh
chases. After the 2nd time in que.. I used a different card with no problems.
sin and got to purchase tickets. The tickets were the same price but now in a less desirable location. Convenience fee is a joke. What oth


e me little time to see where my seat would be the parking options to read the information. Also it only gave me one option. I felt manip
e been much bigger and easier to read.
 second time around were not nearly as good as the first. It was frustrating.
 continue the site was overloaded and never proceded to the next page (the continue button was 'depressed' indicating it was selected) a
ere available. This felt shady b/c if I didn't like those seats I'd have to wait another 15-20 min to see the next set of seats runing the chanc

ural disaster such as when the venue is destroyed by a hurricane and an entire city is without basic necessities as was the case when Hurri


ds left. The checkout page kept loading until the time expired and then I got the message from Ticketmaster that I had taken too long to s

 rges or monoply that you folks have - I look forward to the day when tickets selling is open to the free market




 gone then they kick you out and make you wait in line again after choosing another option. I guess they don't have to treat you well whe




st seat possible instead of just getting the seats suggested to me.
 time I have to complete the purchase etc.
ost gave up a couple of times. Let me just PAY using my card I don't need "Verified by VISA." I use my card online all the time and never h




our margin a little bit for the satisfaction of your customers. I also appreciate that you all make it easy to purchase tickets from my home/
py with the fees that were associated with the purchase of the tickets (facility charge administrative charge etc.)
available (10am 4/20/09)


 I avoid going to venues that use ticketmaster normally. This is the first time in quite a long time I have had to use them - and hopefully it

an electronic ticket as we do when we purchase airline tickets. AFTERALL we're spending $19 to have it delivered in 2 business days but if
 in the future ticketmaster will have a major class action lawsuit on their hands."




king they must really be the best available. Now I searched for more tickets and the best available for 3 tickets was in section 96 2 section

hree times until your system accepted the entries.

 venue anytime in the future rather than give ticketmaster and fees. Further your terms and conditions allow ticket master to share my in
hope congress does not let you merge with Live Nation.




ed at this time. Try again.""




e of the others. Plus ticketmaster does a better job at showing the concert maps. I've also noticed some websites don't let you know the

 rint the tickets myself is an annoying rip-off. You will print and mail the tickets to me at no cost but for you to save the cost of printing an

g for the concert ticket itself.
I think it's ridiculous that it takes so long to get them. Other than that it's usually a positive experience buying from Ticketmaster.

ty to see if I like the seats before I purchase.
 charged for that at $2.50 each. Understand some charges but not sure if there has to be that many. Thank you
s almost $10 per ticket in service charges not that they should not make money but $10 bucks a ticket is getting crazy.
m sure I could have gotten better tickets if I'd known sooner about the concert.


 a concert next week as a family event. Price on ticket is almost double what is shown originally by the time charges are added..


ast have racecar & cnc machining experience. Too bad for me now! Oh well. Or as I use to say;OILWELL I wish I had one!




I use you all the time.
e for our day & time slot my order for the extra ticket was complete & to call her friend & let her know that we could all go together! Tick




outlets to purchase particular tickets i.e. purchasing at a box office and you are forced into paying the high charges.

correct. Then it didn't like my CC you already had the info on. I gave you the info so this would be a quick process not 40 minutes. If this ha




o three times before it was exepted




etmaster (up front). Also your site times out too soon. Sometimes the computer connection is slow and you have to start again. I had to p




like a lot when the tickets total $50 yet the service charges are almost $16. That's about 30% of the cost. That is excessive.

n additional $20.00 to process & mail to me 2 cities away??? I know that everyone has to pay fees & I am ok with that but not the amoun
unsure whether my credit card was charged at first..."




m my home computer. Thanks




el of service offered. Thanks for making this a pleasent experience.




e page was too slow to submit even though there were 2 minutes left at the time of submission. Then it timed out again even though the




itely don't want to go to more expensive brokers.
 n July=LOL)!!
ould also be great to see the individual seats on the seating chart (I usually like to pick seats on the end of a row). All of these things could


ot have used ticket master. It took a total of two days to purchase tickets. I was fortunate to able to speak with a representative on the p
eat alternative




tter than the one i purchased.




the Hollywood Palladium on May 10th.
hrough the roof. My boyfriend could rant for hours about how screwed up the ticket buying process is now. We've already started reduc




 erification and insurance. Very bad taste...as the questions in the survey show very clearly this is not a ticketing website it just uses that p

Ticketmaster at all. How about think of your customers for once and the amount of fees we pay for entertainment. Outrageous."




nd I lost the floor seats. You should add a couple minutes more to the timer. Especially to compensate for the web site being slow."

harges low."




a technical error. It would have been nice to be prompted for account registration instead of having to go back and register before I starte
ave added card before hand but this would not be so good if my other cards in cue were expired or if I was new to the system. So usually 7
ocked that the total price for 3 tickets at 37 dollars was about 155 bucks. Yikes.




ecause I had checked my account prior to making the purchase to make sure the credit card was stored so that I could quickly complete th




oney at the purchase without fully understanding my options.
c. On one of my tickets I am paying $7.50 on a $15 discounted ticket (thats almost 50% of the ticket value). Something I am not happy abo




times I just pay the At The Door price cause it's still way less than buy through here. The 'convenience of using the internet to place an or
ket. Are you a Wall Street Company? If so that explains it all. Just tired of the jazz". So along with the rest of you "bottom line" folks all I ha




e website give you an error - it makes you wonder if you're going to be double charged etc.

 duplicate my purchase. I finally got a confirmation of my order. But it was very scary & frustrating as this was for over $600!




od selection.


ugh. Also consider individuals who are not computer savvy - need more time to complete the billing portion as well. Please consider incre
 similar experience with Keith Urban tickets a couple of years ago. Crap! That's the Ticketmaster experience."




e to refresh without losing my place or starting over.




uld have said to Hell with these tickets!!!

nd far between as possible. Pearl Jam had the right idea when they boycotted Ticketmaster. I do not appreciate the ripoff that you produc




 deal seats after I had to re-enter the transaction. You should look into making your system more responsive. The convenience of your w


rice. If I would drive into Newark and pay for parking and purchase my tickets at the box office the cost would still be less. Why doesn't T
 t makes me nervous that I am going to end up getting charged 3 times even though the order only went through once to get an order con

h we both appreciated it. Now that he is better we have already bought tickets for two different shows from you and will continue to buy

 ets. I also was pleased with the will call" option. (other sites didn't offer will call)"


 n but just for certain events.
ill get tickets to the concert I wanted to see.




 so: it kept asking for my CIN" which was a term I could not find mentioned anywhere. Thanks for reviewing these comments."
pose of searching again. I am very disappointed in the site. I tried the phone and it was just as bad since you have no choice in which ticke




 rrangements and order in a timely manner. Next time I'm calling.

 sical band... "it is What it is""




ts as I have had with my past purchases.


ealer and paid an incredible premium. I am currently Ticketmaster averse. Sorry!
 as long as the service charges remain as astronomical as they are.




feats the purpose of quickly getting to the point and ordering tickets from a REAL PERSON" not to mention trying to get good seats when




D FOR HELP IN GETTING TICKETFAST THE REST DISAPPEARED. INCREDIBLY DIFFICULT TO USE YOUR PROGRAM.




ugh and I always feel secure in giving personal information.




meachother. Next time I may just buy at the box office since this is not that convenient.
t of the section could not walking areas were blocked because of the extra long lines just to get back to your seat. My watered down coff




fact that there was a high volume of others purchasing these tickets. This should have been taking into consideration. Also I could not fin




o be able to help me. However while I was on hold I heard that I could check my account online which I did and found out the order had n

llow more time for purchase of tickets. If I can avoid your system in the future I will do so.
U AND HOPE YOU GO OUT OF BUSINESS!!!!! YOUR CUSTOMER SERVICE HUNG UP ON ME....UNBELIEVABLE




several attempts more I had to give up those tickets and log in again on a PC. Very frustrating and there is no time to diagnose any proble




e convenience charge"? I think a $10.00 convenience fee per order is sufficient enough."




ying with a timer ticking is nerve wracking! ha!"




 ust paid $10 per ticket handling charge for $45 tickets. That is ridiculous and totally unfair to the public.
rror you have to start through the whole process all over again. Most I know would rather have a good experience to something they loo




no other option though since Ticketmaster is the only vendor selling tickets for this event.




y cost me $48 each!! Where does my extra $13/ticket go?? And the irony is that I could've gotten them at the door $50 so it's not like yo
 e was not an option to talk to a "live" person."




 roblem soon.




 o the consumer by those retailers ticketmaster seems to increase it. If there were another online option I would probably take it. But tic


ocessing charge. What the hell I already overpaid for the "convenience" of ordering online now I have to pay to have my order processed




ng in the middle for a little less.
 much faster."




equest. I am consistently disappointed with ticketmaster!!!!!!!!!!!! And who decided which are the best available. I have had people buy




or to give up your tickets within 2 minutes feels like a cheap trick. You want these tickets? Pay Up!" There has to be a better way Ticketm

nt map. Thank you for helping me plan my attendance to a great event !
ouldn't take for some reason. Also note zip code format is undefined: want xxxxx or xxxxx-xxxx. Finally - no parking option?




 be in line IMMEDIATELY at the start time!
they you should be able to tell me if the seat is available or not.

processed my information.




 a convenience fee per order but per ticket you all are just taking money from people. and then when someone has already paid for a tick

ept running out. Then when I finally did pick one I kept getting re-directed back to the beginning. This was ridiculous."

dvance parking....that cost me one set of tickets
ats!! And to call and try and speak with someone is a joke too!!!!!! No one even mentions you can talk with a pysical person you get the r

only purchase from Ticketmaster when it's the only option for a concert I want to see. When possible I will spend money to travel to a box


ad and ordered the tickets online...I hope I am not getting 5 tickets..just 2.
m very disappointed because I had to settle for seats that I am not happy with. I have never had this problem with any other ticket sites th




USPS delivery time was so vague it almost seemed to be without guarantee of arrival. And why is the cost of mailing tickets in the the doub


 I tried again and the available tickets were much worse and unacceptable. I am VERY unhappy with this experience!




o do it again and therefore lost the better seats!"




 ets from I would go there.
er giving people more of a break as these are tough economic times. People need help where they can get it. That's all.
t the location of the tickets. I'm sure that allowing more time would save time in the long run by not having to redo the whole process fo
o print my own tickets PLUS an order processing fee and convenience fee. If I didn't have to drive an hour to get to the venue I'd drive the




 techs need to re-evaluate the lag time time out issues bandwidth constraints and TTL issues that may affect purchasing. This is a constan




purchased online before directly from venues and they had reasonable costs (2-3$) on tickets in the $70 range. A quarter of my costs ded




re I figured out a way to manipulate the window so that I just barely could make out the top of the Submit button. Very poor quality! If m
 ome club" at $9 a month after the 1st 30 days and then to this survey -- it should not take this long or be this hard to buy two tickets to a
being kicked out.




ets even though I was unsure of exactly where my seats were.




n it isn't always the best. I'm upset that I just purchased tickets that I'm not satisfied with.


g with the scalpers. I bought them from a scalper. Hope to purchase Idol tickets this year and have better luck with Ticketmaster!
aid transaction. Perhaps adding time if someone has to enter a new CC. Nobody likes to be rushed it was pretty annoying.




ase of emergancies. I just dont want to pay and take her to an event for her and she cant see or hear. If I had the opition to pick the seat i




ustrating and time consuming."




es well this time..I dont have to worry about picking up the tickets because they will be mail to me..I really enjoy the price I got on them a
 for Lord's sake!) Order processing fee and additional taxes. Come on - isn't that a bit excessive. Yet why do I do it? I have no choice. It i




ady behind a counter. your convieience charges suck too. Economy is bad knock a few bucks off."




able at Ford. It seems that Livenation has taken over that venue. I thought Ticketmaster and livenation are to merge so what's up?


information required to validate your purchase. That is VERY frustrating.




ere but maybe I missed them. I therefore declined your offer not only because I would have been confirming something that was not true




surance in case of loss by the postal service. Then I was offered ticket insurance through ticketmaster(which I am surpeised to learn they
quickly make the ticket purchase.




have to try 3 or 4 different codes just to get to my tickets. Other than that I love using ticketmaster for all of my event purchases.

ting so we are subject to a monopoly as it is. I don't like not having a choice to shop around. Ticket prices are high enough. I attend fewer




d go to all of the venues directly. If your fees were more resonible then I would crank out all my orders the second I get the email remind


of everything went to my account changed it there then it worked but it all took 1/2 hour and it should've taken 2 minutes and who know


tickets but was the submit button froze a number of times and I had to go to another computer. I had to reenter my info 4 times before




s a part of service?
emium just to ensure I will be able to get in the door."
h over 1:00 left. If the system isn't able to truly recognize that there is still time left then you need to fix that. I had great seats too and n

t an isle seat for one of the members of my party but couldn't specify that in my search.
 se I have two other people going and I need to get thier cash before buying thier tickets. You never know when someone might back out




helmed your system. And for all the service" and "convenience" fees added to the ticket price - wow shameless."
 ted to outrageous fees.


 ence charge...........?

utes to get my confirmation page.




 ges. Of course when there are zero other options to procure venue tickets then one can only complain without recourse.




 have lagged the purchase order.
 out the same. Thanks!
unced from row A to row S to Row T and was finally able to actually purchase at Row T which is obviously not my first choice considering w




a time like this where our economy is suffering. Overall experience has been good.




where the ticket is printed so what fees are what is irrelevant to me. The price is the price and I pay it all anyway so breaking it down is no




ter - assholes like you are getting too greedy. FUCK OFF!


 as doing. Gave my boyfriend tickets for Valentine's Day gift and we are not even going to be sitting together. They did not know how to
had to start all over again! Not to mention I lost the seats I had! I finally completed the purchase...now I hope my tickets print!
ook me forever to find the age requirements for children ticket prices.




n get in easily with your log in and password. One touch log in with promo codes.




 r those who have slower connections or if for some reason they have to step away from the computer.
ketMaster to buy the tickets since I would not have been able to use her credit card at the Gate. So what should have been 4 tickets at $5




e me feel good about having to use Ticketmaster.




 our surcharges. If I can't get the ticket at the box office I will just pass over the event.
computer at home I chose to buy from you
my tickets purhcased without worrying that the time I am allotted to keep my place in the queue will expire.




 ose my tickets I was forced to hit refresh. I went through all the credit card info screens about 3 times before it finally took and showed t




 k in and my seating options got worse and worse. Very frustrating!!!
o for 49.00 for tickets but it didn't workout for me. I just wanted really good seats for once.
ame lay mostly with my wife's indiscretion and poor judgment. "
 uckily in this case it didn't - but it was still a pain and took way longer than it should have.




ould mirror the one on their website. This would be very helpful.


 It seriously is appalling and hurting local music scenes everywhere.
nail mail so that I can avoid $7.23 of "Fees & Charges""
 understanding."
sion on me. I will never use this service again.




 s row 1. I was very upset. Then I was going to try and refund those and get tickets for the row 1 but you don't give exchanges.




nvenience) is laughable. Of course nothing will change because Ticketmaster is not required to lower their charges. They can charge their c
sing fee per ticket is sorry bullshit.

wn computer and why is there an order processing fee? It was an email. You didn't have to pay postage or have someone prepare a pac

't hear about the show until last night.


 As I see it right now I have great seats! We will see what happens when we actualy get to the show....
squezzed for every last dime to get there. I pay the price because there are not any options. Ticketmaster is not customer friendly.




g the purchase.




contact someone without forfeiting my sale. I was trying to buy tickets for my 9 year old daughter's birthday and lost 4 opportunities beca
tion we want to sit in now we are 3 blocks away it made me consider looking on line for higher priced tickets.




edly or good experience at all. ALso the vis secure thing did not work at all and good thin my husband as an amex card because after 5 or




 Plus the times allowed per page are rushing me as I am learning the website requirements
ons to purchase tickets from. It makes everything so convient and not very expensive. Thanks Ticketmaster!




.). Thanks for listening and I hope you consider my opinion.




he performance itself. Ticket prices alone are expensive and my money doesn't grow in the backyard! Where does all this money go to an




charge AND a processing fee? The ticket is now 50% more than the original price. That's brutal.
was very pleased with my purchase experience.




ges. I understand the site needs to make money to keep going but your prices are absolutely ridiculous.


er) one of your organization's endless convenience" fees was not returned to me-- please stop charging such outrageous fees for tickets."




 teeth. I'm really angry at myself that I didn't go and purchase the tickets on site where they only charge a bare minimum handling charge




get a $10 ticketmaster gift card or something to that idea. It would probably bring in more revenue for yourself attract for customers and




ght to know that going in.
ay received an error message: Reference # 95.a3401108.1240525099.0 and I have no clue what the means. I had to place my order again
 lks. Your add-ons made this an extremely annoying experience.


yet another additional charge in addition to the convenience charge" of $3.75 per ticket. It seems outragious to charge this on EACH ticke




e entering into contract under pressure.




 ave settled into the reality that Ticketmaster has a monopoly in the ticket game. I would however expect you to update your service and




 uld be allowed to choose from them. Having to 're-search' after every initial search to see a different seat is a little annoying. It also defea


ne and by the time you sent it to me I was out of time and had to start the entire order over. What should've taken just a few minutes to
ped off by Ticket Master.
e ridiculous why do you have to charge so much? You charge almost double what the ticket is worth this is very unfair.




ticket for what...what is a convenience fee anyways? It surely doesn't make things convenient for me!




ld like to go to the concert I purchased tickets I really did not want.
tices in the future if requested.


NEW PASSWORD FROM YOUR EMAIL AND THEN HAVE TO JUMP BACK TO THE ORDER PAGE WHILE TIME IS RUNNING OUT---YOU GOTTA C




Thankfully I have the money to purchase but usually would have to save up for it. Advance notice would be GREAT!




fees were nearly thirty-six bucks--for only two tickets! As a result I have passed on attending many concerts that I really wanted to see be
odies to perform the orders. So at this point you seem a bit petty and nickel and diming for something that already costs quite a bit.




n't have time to drive to the venue to pick up tickets."


 I was able to purchase the tickets had nothing to do with Ticketmaster instead was a result of my being a member of the radio station. T
ait to do business again!




00 in the matter of 10 sec.




Convenience Charge. You would get more customers. If I could by it from the Theater itself I would. It would be cheaper.




 find another way to purchase in the future I will.




already gotten those. Which I dont understand

d that was not convenient for me. I will definitely question whether or not i want to use ticket master again. These fees are outrageous.
eady verified my visa card elsewhere. What happened to that?"




change the date I was looking at.




age of. But I did find your sight easy to use."
 enough time.




 for Sasquatch.

o include a breakdown of the charges.
sold through Ticketmaster.
 o this again and am EXTREMELY DISAPPOINTED with the online service provided by Ticketmaster.




 but since this was a birthday gift I paid the price.




Will Call tickets at the venue box office the day of the show.


 there were other "better" seats available at higher prices."
 xperience was great I will purchase again..Put the timer @ the TOP of the page.

ce commission like other monopolistic business enterprises.




 f the ticket.




 perience was just as annoying as ever!!!!




 e of my love of the band's music.

n my opinion. The problem of course is that there is no other option for buying tickets.




me should be allotted or added if one is signing onto their account--afterall that is obvious proof than I am a human who has an account an




t tickets when I'm using my ink my paper my printer."
eason and then forgot about it until it finally appeared the last time I tried and was able to purchase the tickets. The prices were not adve




y to get bounced over to your other site where everyone was being invited to get ripped off by Ticketmaster. Wherever possible I will do


of my information. I find their service charge of $9 outrageously high for a theatre ticket and will avoid them like the plague for future pur




where they want to seat at a seat that is available."


thing but the industry is trying to push it out of the reach of the average American.

 re a way to rip us off anyway. more fees = more ways we're being ripped off."
r and I printed out the tickets myself !




s they are all gone. This doesnt' seem very fair at all. there has got to be a way of letting all the public have a chance to get good seats. Ju




FERENT CHOICE OF SEATS FOR THE SAME PERFORMANCE. TICKETMASTER DOES NOT. I PREFER TELECHARGE.




s that they had in the first place. I really do understand the need for security but I feel that that part of your site really needs inprovemen
o make money but these additional charges are crazy. In the future I will do whatever possible to purchase tickets directly from the venue




charge you 9.50 to print a ticket off? If I would have known that I would have just picked my ticket up at the gate and made it a hassel for




that the customer would be able to work through their order as soon as possible to not loose their place on line. Thank you




is very difficult if not impossible to have it pull up a different section etc.
ft and am leary... so we'll see."




cketmaster today was because of a presale."




he essence.'
ound it confusing. The online person from Live Nation that helped me finally get my tickets was great!




 rying to make this change and figure out the problem.




 tickets are sold out if they are."
o my needs. thanks!


d businesses need to profit but these fees are absolute bullsh!t. It should not take an extra $15 to process a ticket and send it to an addres




ut $45 for 2 $12.00 tickets... thats not far from being twice the original cost. WOW. over the years it just feels like they keep taking more




 timed out 10 times. I was not being too slow. They asked for at least 3 different passwords and directed me to multiple payment websit




ls. THANK YOU!!!




nk this pisses people off and lowers your customer base? The only reason I purchased from you was because I had no other options. The v
e time for buyers to fill in all the required info without rush them. Finally email confirmation didn't come out right away. very confusing. I




 have it ups'ed in two days.




eral people to buy seats together but pay for their tickets separately. With prices so astronomically high it is hard to charge 4+ tickets to o


RE these obnoxious too expensive fees are going to!




ased? or maybe gets adjusted to a lower amount depending on how many tickets are purchased?




more consumer conscious. For $15 more I could have purchased a 3rd ticket but with all the added fees that Ticketmaster tags on I canno


n tickets are purchased online. I purchased tix for a musical act at Chrysler Hall that were already expensive."
ey also do not find the best possible seats!!




to calendar entering ticket info security images etc etc is sooooooo tedious!




subjective to opinion. (would you rather be further back from stage and center or closer to stage but off to the side? which is considered

 I'd recommend updating. However the ticket-buying experience is extremely easy.


uter working again it took the joy out of purchasing tickets for a gift.
d gladly discuss my concerns...."
5. I was very disappointed to learn several weeks ago that a work collegue had payed $7 less than I did to go see my girlfriend perform ag




ood experience.

l that certain charges such as the facility and the convenience charges should be eliminated or built in to the price of the ticket and not se
ckets. I wasn't given the choice of having the tickets delivered to my house.




n town St. Paul I assume.




uld have the right to hog up all those tickets and sell them for a ridiculous amount!




ke the bus or get dropped off.
g the merchant.


ence fee? Not ok.




sing or something that would make purchasing through your site easier on the consumers check book?
g ridiculous.




ncert fans have an equal chance at buying tickets directly from ticketmaster or the venue with no worries about buying scalped" tickets."




 are for orchestra etc...you have to select the ticket price enter the security code words and THEN you find out where the tickets are locat




and had to settle for less desirable seats
dress information.




ot them on line. I did not understand how searching for 2 tickets best available would jump back and forth like that online. I usually will




ticket price.




se the card I had chosen to use was already stored. There wasn't any option at that point to review or reselect one of the stored cards (an
The website started doing maintenance at 01:00 right when I was about to buy my ticket. I had to stay up another hour and 40 mins to bu




ooks" Page 2 (for Sunday) and scroll down to the time I want. Very outdated system. Very frustrating. Check out your fuzzy code words--


ank you for your time.
 that all I get to see are roadies and booty shots or the bands with no video screen.




ickets the day of the event as another option to mail/print outs."




me. Also I'm sure I could have if I had time to dig but I was interested in one of the opening bands and that wasn't shown anywhere throu




 uable seconds that can be saved.
c. The timing is WAY TOO SHORT.




e went to this charge."
 cannot afford. Theater tickets usually do not attract this market share."
rges me twice for this event.




was no other choice I had to order them through ticketmaster. I tried looking for somewhere else but there was not another place to ord
t the last time I used Ticketmaster and nothing changed - guess I'm in the minority.




outside of direct mail had extreme costs associated with them which is ridiculous in comparison to other ecommerce models. I feel mistre


dle I would like to see if I could move two rows back and be in the center. This is impossible to do on your site.




ping back and forth as I checked ticketmaster.
ame on you ticketmaster.




sliding scale based on the price of the ticket...and should never approach 25% of the ticket price.


ks a ticket!"




. Also it was not displayed when the U2 tickets were actually on sale so we were waiting for something to come up before we actually we


g over 12 characters is too long? WHY?
  than 50% of the cost of a ticket. If the band can play for 2 hours at that price I think ticketmaster could drop their price. Also I don't think




a MONOPOLY and it is not fair. You are putting a strain on both the general population and musicians with these insane prices. People are




nsumers cornered.

ator went out of her way to provide excellent customer service!
 around the "convenience" charges they should be included in the price. That would be more honest."




asses. I wish I could mark up stuff 26.375% Just think about. We are still going to buy the tickets. Just don't itemize! Thanks for reading.
 ould use an alternate form of payment. In addition when I saw this artist at another venue a couple of months ago (Dallas House of Blues




ht highway robbery. That's how they screw people over by not giving the chance to buy directly but having to go through these pirates nam




ous tickets I had looked out went up 9 dollars with only the 30 seconds I was off the page. I am confused about this process and deeply an
 bout allowing more time to complete the purchase or just allowing a one time reset of the counter if the customer is not quite finished?

my order which sucks! And they were for some better floor seats to the Beyonce concert! I usually have good experiences with ticket mas

Very disappointing."
 oint of a convenience fee is. The entire objective of the company is to supply tickets to events... So please tell me what was convenient a
nd the website works very well and I have never had trouble with the mechanics of the purchase.




urchase the ticket byt that time due to remaining availability I decided to only purchase one ticket instead of 2. Your process sucks


icket or more. I suggest Ticketmaster cut their rates for bulk orders.

 South Tucson Marana or Vail?
venience" charge I had to pay twice for the order processing fee. I hate ticketmaster."




because of the website's delays. Very disappointed.




then at the end of the process at the last step you add another ease of use fee or something similar. This is deceiving to add this at the la




order not per ticket. Every time I buy tickets I feel like I've had my wallet lifted. Remember you asked for my opinion now you have it!




he way you jack up prices!
g: I finally got an error message; and then had to re-enter for a third time. A waste of time. If the phone number was easily seen on the f




n the billing information page. I lost those seats too. It took me three attempts to successfully purchase tickets. Each time getting worse s

password sent to me by ticketmaster and use it. Just in the nick of time though. Otherwise I'm thrilled with the seats we were able to ge




d prefer to have a menu of options for the best" seats if that is what I select or more opportunity to steer. And to me best means someth
eats lined up originally and your system screwed me over. Also your shipping charges are RIDICULOUS. You have a corporate account wit


 urchsed $95 tickets in the nose bleed sections just so I could secure tickets. had I known it would probably be better to call I would have
ater. Ticketmaster seems to own the primary ticket sales market.
 ING HANDICAPPED AND LIVING TOO FAR AWAY TO BUY AT THE BOX OFFICE AND REMEMBERING YOUR DISHONESTY IN HANDLING THE B




believe given the price point and also due to the fact of limited availability to FAN CLUB MEMBERS. If people connected or not have had a




S GOOD AS I HAD ORIGINALLY!!!!! I AM NOT HAPPY AFTER WAITING OVER 15 MINUTES!




 website design.

d bandwidths? I don't mind paying 150.-200. for tickets I do mind paying almost 20. in fees to buy those tickets. Thats well over a million


TING TO HAVE TO ACQUIRE ALL THAT INFO IN UNDER 3 MINUTES. EXASPERATING! I SHOULD NOT NEED A PASSWORD TO PURCHASE TICK

then the site said parking sold out and you have run out of time. I LOST THESE TICKETS!!! I had to go back and start over and got some s
ns that were full. I was at 0:00 when I hit submit after the third attempt to find available parking. Why is this tied to the ability to keep th

nvenience fee is a joke. What other options do I have besides going through Ticket Monster?"


gave me one option. I felt manipulated into making the purchase without other options and no time to really evaluate the decision
essed' indicating it was selected) and then I lost the seats because the 2 min time had elapsed. Not real pleased with the next set of ticket
 next set of seats runing the chance of me getting tickets.

ssities as was the case when Hurricane Ike devestated Houston TX in September 2008."


aster that I had taken too long to select my tickets. So I had to start all over again and got tickets in a much worse section.




y don't have to treat you well when you have a monopoly on the ticket business.




 rd online all the time and never have those problems!"




o purchase tickets from my home/work.
had to use them - and hopefully it will be an even longer time before I have to again.

delivered in 2 business days but if it doesn't come we LOST $ and most of all the chance to attend our event. Very very disappointed in yo




tickets was in section 96 2 sections down 20 minutes later! I am very disappointed and wouldn't have bought the original tickets it I knew




 allow ticket master to share my information with anyone. It is an EVIL way of extracting business. I will describe on many forms of comm




e websites don't let you know the general area of the price of a ticket until it goes on sale but I have noticed that ticketmaster gives you a

you to save the cost of printing and mailing them you charge me extra money? Just raise your (already annoyingly high) standard conveni


buying from Ticketmaster.
getting crazy.




ime charges are added..


I wish I had one!
hat we could all go together! Ticketmaster makes it easy! Thanks!!"




igh charges.

k process not 40 minutes. If this happens when I try for U2 I'll be a lot more upset than this show! Please fix. I did everything right.




you have to start again. I had to perform this three times. Finally your site doesn't give me much of a selection of seats. I wanted to see w




t. That is excessive.

m ok with that but not the amount or the reasons given for additional charges. It is a convenience & I have no where else to buy these tic
timed out again even though there are 4 minutes left (although this third time it returned a black page and an incomprehensible error wi
of a row). All of these things could be improved on this site especially for those of us who are not familiar with the venue.


eak with a representative on the phone who was able to help with ticketing options before purchasing my tickets.
 ow. We've already started reducing how many shows we go to and I'm sure eventually we'll just stop because it's getting ridiculous."




icketing website it just uses that prtence to try to sell the visitor clothing insurance sports equipment etc. It puts me off bothering to get

ertainment. Outrageous."




or the web site being slow."




 o back and register before I started the process a second time.
as new to the system. So usually 7 out of 10 times will be a positive experience but this time cut it close. Other times no choice of good ti




so that I could quickly complete the transaction.




ue). Something I am not happy about.




f using the internet to place an order' need not be multiplied by ticket. But whatever. You're a conglomerate not an indie shop. I'll probab
t of you "bottom line" folks all I have to say is "go jump in the lake"............"




is was for over $600!




tion as well. Please consider increasing time in both sections. Thanks
preciate the ripoff that you produce.




nsive. The convenience of your web site is ideal except for the lack of responsiveness.


 would still be less. Why doesn't Ticketmaster respect the senior citizen discount?
t through once to get an order confirmation. Will not use the site again."

rom you and will continue to buy more. Keep up the good work!!
ing these comments."
 you have no choice in which tickets you get."
on trying to get good seats when you know its a popular group and tickets are selling fast. Impossible with a auto rep. You really need to
your seat. My watered down coffes and hot chocolates were cold and half spillled(NO LIDS AVAILABLE) by the time I got to sit back down




consideration. Also I could not find an alternative for my picking up a phone and calling in my order.(no phone number listed) My overall




did and found out the order had not gone through. When I tried a second time I had no problems.
is no time to diagnose any problems.
experience to something they look forward to seeing rather than feel stressed out and frustrated from the process of buying a ticket. Tha




at the door $50 so it's not like you saved me all that much money... Ticketmaster is a rip-off and I hate that I have no choice but to buy t
n I would probably take it. But ticketmaster has achieved a monopolistic position.


pay to have my order processed. I wish there were some other place I could order tickets online when they go on sale without having to
available. I have had people buy tickets after me and get better seats even though we purchased the same number of ticketmaster. I HA




ere has to be a better way Ticketmaster."
 - no parking option?




omeone has already paid for a ticket you have to pay 4.50 more to print your tickets at home. since you send a free confirmation email yo

was ridiculous."


with a pysical person you get the run around with the idiotic computer! Then when I called back and figured out on my own to just press

will spend money to travel to a box office rather than give the fee to Ticketmaster.
blem with any other ticket sites that I have used.




t of mailing tickets in the the double digit range?!"


experience!
get it. That's all.
ving to redo the whole process for a purchaser.
ur to get to the venue I'd drive there to get my tickets because your charges are outrageous.




ffect purchasing. This is a constant problem which makes me leary when attempting to purcase for fear of loss.




0 range. A quarter of my costs dedicated to ticket master is an insult. I would choose any other method to pay and I am considering active




mit button. Very poor quality! If my daughter hadn't wanted so badly to go to the show I was purchasing tickets for I would not have con
e this hard to buy two tickets to a simple exhibit. Really hated this process -- and I am very familiar with online purchases etc. This was p




ter luck with Ticketmaster!
as pretty annoying.




I had the opition to pick the seat in that area would be nice. And when filling out the credit card and billing info having a time limit is anno




lly enjoy the price I got on them and the location...so I am expecting to be happy with my choice in buying from ticketmaster.
hy do I do it? I have no choice. It is a ripoff.




are to merge so what's up?




ming something that was not true but because my impression changed from one of interest to feeling something fishy might be occurring




hich I am surpeised to learn they are also an insurance company). And to top it all off there is a facility charge"at$2 per ticketa"convenien
all of my event purchases.

s are high enough. I attend fewer events because I don't like being forced to pay fees I don't see any value from."




the second I get the email reminders from you instead of planning my week around getting tickets from the source.


've taken 2 minutes and who knows what tickets I missed out on in that time frame. Not happy!"


to reenter my info 4 times before I was able to get the tickets. I was about to just relinquish the idea!
 that. I had great seats too and now I don't have the exact ones I thought would have been great for the show. Oh well.


w when someone might back out at the last moment! So at this time I am stuck with two extra tickets if they back out! Thank you anyhow
without recourse.




y not my first choice considering where I started! This is very frustrating and frankly very unacceptable. Service charges which are applie




 anyway so breaking it down is nothing but insulting and irritating."




ether. They did not know how to read your chart and I was told there was nothing to be done by the manager even though he admitted t
hope my tickets print!




t should have been 4 tickets at $50 each for a total of $200 (which would have been the price at the Gate the day of the event) ended up
before it finally took and showed that I had purchased the tickets. I would be extremely angry right now if the horrible software cost me m
don't give exchanges.




ir charges. They can charge their customers whatever they want and will continue to do so because they believe the bottom line is more
e or have someone prepare a package. I will use ticketmaster only when there are no other options know to me because of your ridiculo




ter is not customer friendly.




hday and lost 4 opportunities because the system refused to accept a valid card. Then when I called ticketmaster it was impossible to talk
s an amex card because after 5 or 6 attempts I finally just used the amex instead of the visa.
Where does all this money go to anyway?
such outrageous fees for tickets."




a bare minimum handling charge. Instead I'm paying $7.50 in Ticketmaster charges for a $10 ticket. That seems absolutely obscene. Ticke




ourself attract for customers and give something back to customers.
ns. I had to place my order again and hope that my credit card was not charged twice. By the way I think its completely rude to have a 2
gious to charge this on EACH ticket. It seems much more fair to charge each purchase. Your survey also didn't have an answer for me to ch




ct you to update your service and be a little more customer sservice oriented. That's all.




at is a little annoying. It also defeats the purpose of finding different seats if the system pulls up the exact same seats with each search (as


ld've taken just a few minutes to do took forever.
s is very unfair.
 IS RUNNING OUT---YOU GOTTA CHANGE THIS SOMEHOW OR GIVE THE CUSTOMER MORE TIME TO PURCHASE TICKETS!"




 be GREAT!




certs that I really wanted to see because I refuse to absorb the variety of ridiculous service fees" et al that are snuck up on me. One gets s
hat already costs quite a bit.




 a member of the radio station. These charges seems to be an unjustifiable abuse of a contract obligation to purchase tickets solely throu
ould be cheaper.




ain. These fees are outrageous.
m a human who has an account and knows my own account password!
tickets. The prices were not advertised as being ones for the top row which was why they were so cheap. And they also weren't advertis




aster. Wherever possible I will do my best to purchase elsewhere. I wasn't pulled in by your game to purchase at the inflated rates so my


hem like the plague for future purchases.
ave a chance to get good seats. Just not sure how this can happen. Im sure there will be plenty of scalpers selling great seats at the concer




your site really needs inprovement. the customer should be allowed to hold seats while they are trying to re-set their passwords if that's
ase tickets directly from the venue!"




t the gate and made it a hassel for you and I. Very discouraging and I will not be using you in the future.




e on line. Thank you
ss a ticket and send it to an address thats ridiculous."




 feels like they keep taking more and more money for what.. i dunno. also... the time limit? really? i mean i understand a lot of shows and




ed me to multiple payment websites to re-verify my credit card information several times. The entire experience to buy tickets for one sh




ause I had no other options. The venue itself was offering a very good deal on the tickets but I just missed it. My fault I know.....but i still f
e out right away. very confusing. I purchase online all the times yet this is the worst experience so far. Sorryjust not happy.




 it is hard to charge 4+ tickets to one person's credit card. I have never had problems using the ticketmaster site however and whenver I c




that Ticketmaster tags on I cannot afford it! In actuality my $39 ticket with all the fees added is really a $51 ticket. What a rip-off!
f to the side? which is considered best available?)
to go see my girlfriend perform again because of the service fees. I understand that some service fees are necessary but the poor college




o the price of the ticket and not separated out so that I feel like I being jerked around to pay for things I do not feel are right. Who is the c
s about buying scalped" tickets."




nd out where the tickets are located. You have to repeat this for every ticket price category to find out what seating level they are...so it'
orth like that online. I usually will not attend an Artist I really like more than 10-12 rows from the stage. And 13 minutes into the sale I did




eselect one of the stored cards (another idea for you) so I had too use another one in hopes that it too wasn't stored because the clock wa
p another hour and 40 mins to buy my tickets. I wish maintenance could be done between 0300 and 0430 instead.




Check out your fuzzy code words--they're unreadable. I finally was fortunate to notice the "choose other" and after the third or fourth try




hat wasn't shown anywhere through the normal buying process.
here was not another place to order these tickets. Next time if there is a choice I will go somewhere else.




 ecommerce models. I feel mistreated by the experience and am unlikely to use ticketmaster again.
to come up before we actually went on to buy. It was a little confusing for someone who is a bit new at the process. But other than that




drop their price. Also I don't think its fair that I HAVE to either go to the box office or buy through ticketmaster to go to the show. The sho




th these insane prices. People are going to stop buying tickets to concerts because the costs are so high and real musicians just want thei
don't itemize! Thanks for reading.
months ago (Dallas House of Blues) the price was significantly less than ticketmaster's price.




ng to go through these pirates named Ticketmaster. There should be a law against this kind of extortion."




 about this process and deeply angered about the amount of money I had to spend.
e customer is not quite finished?

good experiences with ticket master but this is not one of those occasions. Also for events it could be good to allow people to choose the


se tell me what was convenient about that? If I go trough the Drive-thru at McDonald's they don't charge me a convenience fee for servin
d of 2. Your process sucks
is is deceiving to add this at the last step. Also you actually charge money to allow the customer to print the ticket on their own compute




or my opinion now you have it!
e number was easily seen on the first page I would have called instead."




tickets. Each time getting worse seats and then ultimately having to pay a ten dollar convenience charge per ticket. I have been a loyal ti

with the seats we were able to get.




er. And to me best means something different."
 You have a corporate account with FedEx UPS or someone and I know that it doesn't cost you any more than $5 to overnight tickets (one


ably be better to call I would have done so first.
 DISHONESTY IN HANDLING THE BRUCE SPRINGSTEIN TICKETS I FIND IT A MONOPLOY AND AN UNNECCESSARY THEFT OF MONEY BY GOU




ople connected or not have had an unfair advantage on front row tickets I would believe that is unethical!




e tickets. Thats well over a million for one U2 concert. Bullshit!!!


A PASSWORD TO PURCHASE TICKETS. IF ITS NECESSARY THAN PROVIDE MORE TIME TO ACQUIRE THE INFO.

ack and start over and got some sorry tickets. THANKS TICKETMASTER. VERY POOR CUSTOMER SERVICE. DON'T OFFER WHAT YOU DON
is this tied to the ability to keep the seats you reserved? Maddening frustrating and nearly castastrophic had I lost the seats.




 really evaluate the decision
pleased with the next set of tickets I got for the same price.




uch worse section.
vent. Very very disappointed in your system.




ought the original tickets it I knew I could have gotten closer!!




 describe on many forms of communication (twitter facebook ect) how awful ticketmaster policies are.




iced that ticketmaster gives you a better idea of how much the tickets could cost a range.

nnoyingly high) standard convenience charge and let me print my tickets at no cost. I'd find that considerably less objectionable than bein
e fix. I did everything right.




lection of seats. I wanted to see what you had in section B but your site only gives me one choice - that which it selects."




ave no where else to buy these tickets so I will just accept it."
and an incomprehensible error with tons of digits). Luckily I pressed the refesh button and received a proper error page telling me that I h
ar with the venue.
ecause it's getting ridiculous."




c. It puts me off bothering to get tickets for future concerts to be honest. Hopefully will not have to visit again.
. Other times no choice of good tickets were offered even after clicking in seconds after being available. That sometimes seems unfair.




erate not an indie shop. I'll probably be on here again in a couple months...
ith a auto rep. You really need to fix this. Also I was not notified at all even though I have selected my faves including Aerosmith."
by the time I got to sit back down. I considered this very poor service. The concert itself was great. Thank you




phone number listed) My overall experience was not great and was truely frustrating as I must have had to go in and out of this site abou
he process of buying a ticket. Thank you. Sincerely a customer




that I have no choice but to buy tickets from you guys."
they go on sale without having to go through Ticketmaster."
ame number of ticketmaster. I HATE HATE HATE TICKETMASTER!!!! But it is the only way to buy tickets to events at the one venue in my
send a free confirmation email you could just attach a copy of that persons tickets to the email that you send. please stop trying to get ov




ured out on my own to just press 0 to maybe get a physical person to speake with your stuck on hold for forever!!!
to pay and I am considering actively telling others to find any other way to purchase their tickets than Ticketmaster. "




g tickets for I would not have continued to try and would not have purchased tickets. Better think of a way to fix the problem because I w
online purchases etc. This was pitiful."
ng info having a time limit is annoying I felt rushed.




ng from ticketmaster.
omething fishy might be occurring."




harge"at$2 per ticketa"convenience charge(?))of $8.95 per ticket"AND an order processing fee of $3.85(at least this covered both tickets
the source.
e show. Oh well.


they back out! Thank you anyhow for your service you are great to deal with. Ms. Edmonds.
 Service charges which are applied to my ticket price should be paying for servers that can process my order. In this case it does not appe




anager even though he admitted the clerk made mistake.
e the day of the event) ended up costing my mother $239.50. An extra $39.50 just because she was not able to physically be there when
if the horrible software cost me my tickets but in the end I was finally able to place the order. The credit card info screen NEEDS WORK!
y believe the bottom line is more important than making their customers happy.
ow to me because of your ridiculous fees.




etmaster it was impossible to talk to a person and when I finally did I was told I couldn't be helped because the event had to be dealt with
at seems absolutely obscene. Ticketmaster needs to go away.
k its completely rude to have a 2 timer going off during every step of the check out process. You can't honestly assume that everyone usi
didn't have an answer for me to choose that my merchandise was not being shipped to me; I'm picking up my tickets at Will Call at the mu




ct same seats with each search (as it did to me today)."
RCHASE TICKETS!"




at are snuck up on me. One gets stacked on top of another so the cost of attending an event is inflated far beyond what is advertised and




on to purchase tickets solely through one provider. I would be open to having a discussion about this issue of abusing opportunity.
p. And they also weren't advertised as being subject to additional fees from the building etc.




rchase at the inflated rates so my time and energy was totally wasted as I was unable to claim for any of the damages you will have to pa
rs selling great seats at the concert...how could this be??"




to re-set their passwords if that's what they need to do. I lost three sets of seats trying to get all of the information keyed in that you req
an i understand a lot of shows and what not are under high demand but they could atleast give you enough time to read the entire page b




 perience to buy tickets for one show took more than an hour. I am angry that this website wasted an hour of my night. I am also frustra




ed it. My fault I know.....but i still feel terrible about this transaction."
orryjust not happy.




aster site however and whenver I call ticketmaster the employees are always friendly and helpful.




$51 ticket. What a rip-off!
re necessary but the poor college student niche market is lost. The online convenience is worth the cost sometimes; please make it wort




do not feel are right. Who is the convenience charge convenient for? It's certainly not me. All the extra fee's with Ticketmaster just both
what seating level they are...so it's a lot of back and forth before you know what is what!
 And 13 minutes into the sale I did not think that tickets would be going that fast. (Not like it's Janet or Michael.) Nevertheless I'm glad a




wasn't stored because the clock was ticking down so much so that if that card too was stored I didn't have enought time to make my purch
30 instead.




r" and after the third or fourth try I found something readable."
t the process. But other than that we finally got our tickets and were pleased.




master to go to the show. The show is in Chicago I live in St. Louis. If I lived in Chicago no chance i buy through you."




 and real musicians just want their fans there to appreciate them. Please consider what I have to say. Thank you
ood to allow people to choose their own seats by inculding a more detailed seating chart kind of like they do for the Ahmason Theater in D


 e me a convenience fee for serving me... Which is the whole reason they're in business.
t the ticket on their own computer. This is ridiculous as the cost of this (if there is any cost) should be included in the convenience fee or
e per ticket. I have been a loyal ticketmaster customer for the past ten years and this experience has affected my loyalty in future ticket p




e than $5 to overnight tickets (one day delivery) yet you charge a ridiculous amount for overnight."
ESSARY THEFT OF MONEY BY GOUGING PEOPLE WITH THESE EXCESSIVE ARROGANT FEES. I DID IT THIS TIME BUT I WILL NEVER PAY A TIM




E. DON'T OFFER WHAT YOU DON'T HAVE AND DON'T PENALIZE ME FOR TAKING ADVANTAGE OF YOUR OFFER.
c had I lost the seats.
erably less objectionable than being specifically charged for something that saves you money.
which it selects."
oper error page telling me that I had mistyped my credit card information (most likely because I was trying to race agsint the stupid timer
That sometimes seems unfair.
aves including Aerosmith."
d to go in and out of this site about 20 times before I was able to make my purchase. The postive is that you are mailing my ticket to me
to events at the one venue in my town.. AND DON'T EVEN GET ME STARTED ON THE RIDICULOUS FEES TICKETMASTER CHARGES!! COME
send. please stop trying to get over on people. Times are hard enough and even so people still like to once in a whild be entertained. I on
cketmaster. "




way to fix the problem because I will not be going through that again.
(at least this covered both tickets). SO in summary$95.00 tickets actually cost $120.75an additional $25.75 that is essentially a markup fo
rder. In this case it does not appear that your system is adequate and many people not just myself will be driven away from your monop
able to physically be there when the tickets are picked-up. You even charged more for printing out my own tickets which makes no sense
it card info screen NEEDS WORK!
use the event had to be dealt with online!!!!
onestly assume that everyone using your site can quickly locate their credit card info & type it into YOUR crappy website on YOUR time ta
p my tickets at Will Call at the museum."
far beyond what is advertised and becomes "not worth it". The only reason I purchased from Ticketmaster this time is because my wife r




ue of abusing opportunity.
f the damages you will have to pay out to those who did. At any time and especially in the current economic environment it behooves all
nformation keyed in that you requested for my tickets. Next time I have to use ticketmaster it will not be on-line. It will be at a local venu
ugh time to read the entire page before giving your tickets away.




our of my night. I am also frustrated by the number of fees that are tacked onto the ticket price throughout the process. Last but not lea
t sometimes; please make it worth the cost everytime. It will save the customer time and increase business.




a fee's with Ticketmaster just bother me a great deal and the fact that there are no other selling agents for the events I chose makes it eve
Michael.) Nevertheless I'm glad at my persistence but I would really like follow-up on a explanation. Because of the jumping back and for




e enought time to make my purchase and would have lost my tickets."
hrough you."
y do for the Ahmason Theater in Downtown Los Angeles. I really like their website and how they literally let you choose the exact seats yo
cluded in the convenience fee or the other fee you charge. Overall I'm not happy with the price to value at all."
fected my loyalty in future ticket purchases.
IME BUT I WILL NEVER PAY A TIME TO TICKETMASTER AGAIN. PERIOD. TIMES ARE BAD ENOUGH WITHOUT YOU VULTURES CRUCIFYING P
ing to race agsint the stupid timer).
t you are mailing my ticket to me free of charge.
TICKETMASTER CHARGES!! COME ON GUYS!!! aND AS FOR THE SURVEY QUESTION BELOW---I HAVE ISSUES WITH MOST OF THEM SO WH
nce in a whild be entertained. I only went on your website because I am out of town any other time I go directly to the venue to purchase
.75 that is essentially a markup for ticketmasters botom line profit. But they're not providing a public service but are in business to make m
be driven away from your monopoly of the market on ticket sales and forced to purchase from the box office itself! Here is are some erro
own tickets which makes no sense at all since I have to pay for my own printer ink and paper. That option should have been a discount no
R crappy website on YOUR time table. That truly is a terrible site design.
ter this time is because my wife really wanted to go to this show and I didn't want to disappoint her. I got caught up in that Bruce Springs
omic environment it behooves all of us to consider SOME type of ethical conduct in the way we conduct business. It annoys me that I hav
be on-line. It will be at a local venue.
hout the process. Last but not least we wish to give these tickets to my sister as a gift but she is not allowed to pick up the tickets herself
or the events I chose makes it even more frustrating.
cause of the jumping back and forth and net getting what I wanted I was more than willing to skip seeing Keisha Cole because of that. Lo
y let you choose the exact seats you want you just click these little dots. It shows you seats that are already taken and it shows the pricing
UT YOU VULTURES CRUCIFYING PEOPLE WHICH THESE HORRENDOUS FEES.
SUES WITH MOST OF THEM SO WHY CAN'T I PICK MORE THAN 1
directly to the venue to purchase my tickets. Their prices are not as much.
rvice but are in business to make moneywhich they seem to have "ticketmastered" with great success and profit."
office itself! Here is are some errors that I received in my 45 minutes of attempts to purchase: An error occurred while processing your r
on should have been a discount not an additional charge!! Your extra fees for the Convenience" totaled 19.75% of the ticket price which is
ot caught up in that Bruce Springsteen fiasco with his recent concert in Denver---I clicked to purchase at the very second the tickets went
t business. It annoys me that I have no other choices available at this time.
wed to pick up the tickets herself at will call. And to print the tickets online to give to her we must pay a fee. Not one single policy in this
g Keisha Cole because of that. Looking forward to hearing from you soon. RODNEY RODGERS
ady taken and it shows the pricing when you point to the seats you want. Other than that I use ticket master a lot because it's easy to find
r occurred while processing your request. Reference #95.a3401108.1240593736.0 : An error occurred while processing your re
19.75% of the ticket price which is quite frankly not worth the service. But since there was no other option no other choice of buyin
t the very second the tickets went on sale and was re-directed to the "Tickets West" site where Ticketmaster att
a fee. Not one single policy in this process is user-friendly. I also had to give private information to mul
ster a lot because it's easy to find a particular event you're interested in and you can place certain artist on your list
hile processing your re
on no other choice of buyin
on your list

				
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