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Bridging The Gap

VIEWS: 118 PAGES: 10

									                                                     JANUARY 2004 - FEBRUARY 2004

EDITOR: CHRIS MOORE                                                                                                    VOLUME XXVII, ISSUE 1

It’s Time To Build Bridges
By Dean England, COO

                                      e often   road.
                                      take         But despite our progress, we must do
                                      time at   even more.
                          the beginning of         None of us can do this alone – giving
                          each new year to      our customers first class service
                          contemplate past      requires a total team effort. Though it
                          successes, and        is the drivers who are on the "front
                          more important-       line," as it were, they would be power-
                          ly, reflect on        less without the steadfast support of
                          where now to          freight bookers, schedulers, driver
                          focus our efforts     managers, payroll, maintenance, credit
     Dean England         to tackle the         and billing, and many, many others.
many challenges which lie ahead. 2003              Trucking is simple in concept – you
was a successful year. Our safety per-          pick up a load in one place and deliver
formance is better, and despite a strug-        it to another – but what we do is very
gling economy at the beginning of the           difficult to flawlessly execute each day.
year, we have operated efficiently and          Equipment breakdowns, misunder-
well. But I have been particularly grati-       standings, road and traffic problems,
fied to see that retention of our driver        “None of us can do this alone—giving our                    and just plain bad luck make it
and independent-operator fleets has sig-                                                                    absolutely essential that we do more
nificantly improved since last January.
                                                customers first class service requires a                    to communicate clearly, calmly, cour-
  I believe that one important reason           total team effort. Though it is the drivers                 teously and thoroughly. Wherever we
drivers are choosing to stay at C.R.            who are on the “front line”, as it were, they               work, whether as drivers or in a sup-
England is that we are doing a better job                                                                   port responsibility, we must respect
                                                would be powerless without the steadfast                    what each other does and treat each
of communicating with each other.
Support departments are working more            support of freight brokers, schedulers,                     other accordingly. By building
effectively with drivers to promptly share      driver managers, payroll, maintenance,                      bridges and working together I am
and solve problems encountered on the                                                                       confident we can take our company to
                                                credit and billing, and many, many others.”                 new heights in 2004.

Bridging The Gap
By Thom Pronk, Driver Retention

    n our day-to-day world of pick-up’s,           people, processes an average of 7000 trips   between what we
    deliveries, dispatches, break downs and        per week. While completing this, they        think and what is
    many other activities, we are, as driv-        make mistakes on less than 2%. In similar    real, we can make a
ers and office employees alike, pulled in          fashion, our drivers deliver those 7000      difference. Take the
many different directions. This can, at            trips on time with less than 3% error.       time to focus more
times, create an atmosphere that makes us            Another example is our Maintenance         on the positive and
seem that we are working in opposition of          department. Many drivers view policies as    work together to
one another.                                       a quagmire designed to make it difficult     accomplish the goals
  There are many examples of this in the           for drivers to succeed. Quite to the con-    we have as a compa-
company, for instance: Driver Payroll –            trary, they have taken great measures to     ny in 2004.
Mistakes are made in regards to settle-            improve process efficiency and discover
ments. While this is unfortunate and frus-         issues before they become problems. Much                                Thom Pronk
trating, let’s look at the facts. Our driver       the same way, many of our drivers take
payroll department, which consists of 9            the time to ensure their equip-
                                                   ment gets in for regular preven-
                                                     tative maintenance.
                                                       We have trained ourselves to
                                                     see too much negative in one
                                                     another. Drivers and office
                                                     employees often feel passed
                                                     over when it comes to grati-
                                                     tude and recognition. We need
                                                     to be mindful of the amount of
                                                     time and effort we all put into
                                                     our jobs and remember that
                                                     neither of us exists without the
                                                       By “Bridging the Gap”

   C.R. England, Inc. 4701 West 2100 South                     Salt Lake City, UT 84120         800-356-5046 
2                     R R O O U U N N D D T T A A B B L L E E

                        Organ Donation
                      TRUCKER SLANGUAGE                                                                    Hours of Service Changes
                                                                                                          By Larry Jones, Safety
                                                                    See if you can match
                                                                    the slang with the

                                                                                                               t is finally here! The new
                                                                    correct definition on                      Hours of Service rules
                                                                    the right                                  are in effect! As you
                                                                                                          know, we have spent all of
                                                                                                          November and December
                                                                                                          instructing our drivers and
                                                                                                          operations personnel on
                                                                                                          these changes in an effort to
                                                                                                          make as smooth a transition
                                                                                                          as possible. I personally con-
1. Boogie                               A.      See what’s ahead                                          ducted much of the training
2. Willy Weaver                         B.      A truck with no power                                     and judging by the volume
3. Honeybear                            C.      Leader in a group of trucks                               of questions asked during             Larry Jones
                                                                                                          these sessions, there is a lot
4. Shake the Leaves                     D.      A low Overpass                                            of concern and confusion on everyone’s part. As a com-
5. Bedbuggers                           E.      Unmarked police car                                       pany, we can all do much to transition smoothly if we
6. Bear Bait                            F.      Female county or state police officer                     accept the changes while working together to find solu-
                                                                                                          tions to the inevitable bumps that are sure to come up.
7. Plain Wrapper                        G.      Top Gear                                                  There will surely be a learning curve for everyone. There
8. Barbershop                           H.      Drunk Driver                                              are resources being made available for fine-tuning our
9. Bumper Sticker                       I.      Moving Companies                                          operation to minimize any negative effects to productiv-
                                                                                                          ity. I welcome anyone (drivers and management) to call
10. Dragon Fly                          J.      A car following too closely                               me directly with questions or concerns at ext. 3322. We
                                                                                                          encourage drivers to call the driver service line (800-
                                                                                                          897-1801 ext.613) with any questions they may have. All
                                                                                                          Log Auditors will field the calls for as long as it takes to
                                                                                                          help our drivers become comfortable with the changes.
                                                                                                             The FMCSA (Federal Motor Carrier Safety
                                                                                                          Administration) is also addressing unforeseen questions
                                                                                                          as they arise. They have issued a recent memo to clarify
                                                                                                          calculation of the 14-hour rule following 2 qualified
                                                                                                          sleeper-berth periods, combining sleeper-berth and off-
                                                                                                          duty time, use of the 34-hour restart and the length of
                                                                                                          out-of-service time required when a driver has violated
                                                                                                          the 11 or 14 hour rule. We are sure to see other clarifi-
                                                                                                          cations as the year progresses.

    The correct answers and more slanguage can be found at

                                                                                                          Improvement in Maintenance
                                                                                                         By Grant Oakeson, Maintenance

ROAD TEAM                                                                                                W
                                                                                                                    hat has the
                                                                                                                    Department done
                                                                                                         to improve performance dur-
                                                                                                         ing this past year? In a nut-
                                                                                                         shell we have done and are
                                                                                                         doing the following:
                                                                                                            Process improvement-
                                                                                                         Finding the best ways to
                                                                                                         inspect and identify equip-
                                                                                                         ment problems, and then
                                                                                                         repair them.
                                                                                                            Repair quality-We must           Grant Oakeson
                                                                                                         improve our repair quality.
                                                                                                         Our mechanics will be judged on their work.
                                                                                                            Repair efficiency-Our repairs must be completed in
                                                                                                         a timely manner. Again, our mechanics will be judged
                                                                                                         based upon their efficiencies.
                                                                                                            Reduce road repair-By improving our quality and
                                                                                                         quantity of repairs at our facilities, we have improved
                                                                                                         our inspection process at the Fuel Center. We also are in
                                                                                                         the process of improving real time information to the
                                                                                                         other shops on repairs needed.
                                                                                                            Our tire inspections have made a big improvement in
                                                                                                         over the road repairs compared to last year.
                                                                                                            In the shops we have had and will continue to pro-
                                                                                                         mote training. We have a skill level training program
                                                                                                         that gives rewards for those who learn their trade well.
                                                                                                         As this program is improved our employees will have
                                                                                                         the training and skills necessary to do what is required
                                                                                                         of them. Along with this training, our mechanics are
                                                                                                         given performance reviews monthly, graded by estab-
                                                                                                         lished job standards for quality and efficiency.
                                                                                                            As we strive to improve our performance, it is very
                                                                                                         important to us in Maintenance that the drivers, our
                                                                                                         valued customers, feel confident about our repairs and
                                                                                                         feel respected as individuals.
                                                                                                            Working and striving to help one another do our best
                                                                                                         is key to C.R. England remaining an industry leader.
                        R R O O U U N N D D T T A A B B L L E E                                                                                                            3

  January Anniversaries – Company Drivers & Non-Driver Personnel
Employee             Department           1Employee             Department          Employee              Department              Employee            Department
24 Years                                  4 Years                                   Troy Logan            Driver                  Tollef Reyerson     Driver
John Samulski        Driver               Brian Haroldsen       Driver              Doug Mills            School Ops              Vincent Shaw        Driver
22 Years                                  Cindy Horsley         Diversified         8 Years                                       Lori Shutt          Diversified
Ben Blake            Maintenance          13 Years                                  Karl Garrett          Driver                  Lori Tovar          Finance
Gordon Lambert       Safety               Michael Huerta        Driver              Troy Shafer           Maintenance             Mark Traynor        Driver
Charles Repass       Driver               12 Years                                  7 Years                                       Richard Walton      Driver
19 Years                                  Richard Holmes        Driver              Alan Achtyl           Driver                  5 Years
Edward West          Driver               Ronald Tomlinson      Driver              Dwayne Haynes         Driver                  Art Barbosa         Driver
18 Years                                  11 Years                                  Robert Martinez       Driver                  Alma Flores         Logistics
Normand Eldridge     Driver               Daniel Bates          Driver              Mark Morton           Driver                  Joe Kaler           Recruiting
Jay Timothy          Maintenance          Sylvester Lumpkin     Driver              Gary Parsons          Driver                  Michael Kunzi       Driver
16 Years                                  Angus McNutt          Driver              Bryan Stocking        Maintenance             Christopher McconahaMaintenance
Mark Amthor          Sales                10 Years                                  Randy Velasquez       Maintenance             Joseph Robertson II Driver
15 Years                                  Alonzo Braddock       Driver              Amy Vigil             Customer Service
Tom Draper           Driver               John Dombrowski       Driver              6 Years
Michael Findell      Driver               Matthew Fox           Driver              Koni Dumas            Specialized
Paul Holmes          Maintenance          9 Years                                   Services
Dan Hyde             Maintenance          Richard Braendel      Driver              Bradley McDougall     Driver
Thomas Parrish       Driver               Jay Dennett           Driver              Tammy Nesi            Claims

                                   January Anniversaries - Independent-Operators
 Lease-operators                                                                                                                         Owner-operators

 7 Years                      3 Years                 1 Year                     Eddie Lambeth          Fonzie Walton                    21 Years              2 Years
 James Hart                   Andy Schacht            Jonathan Adams             Ronald Martinez        Richard Watson                   Viorel Rasa           William Plevney
 Marc McElroy                 2 Years                 Mark Books                 Jason McDaniel         Joseph Yoder                     Paul Silva            1 Year
 6 Years                      Eddie Butler            Ramon Dominguez            Hoover Nared                                            9 Years               Edelberto Ospina
 John Portlock                Donald Hansen           Thomas Dudley              Clayton Reese                                           Paul Silva
 Eric Williams                Donna Millar            Steve Erickson             Steve Rhodes                                            6 Years
 5 Years                                              William Giger              Matthew Smith                                           Michael Gonia
 Donnie Conway                                        Antonio Harris             Ritchie Turner                                          4 Years
 4 Years                                              Michael Hopkins            Drew Vantuyl                                            Gary Monce
 Phin Rath                                            Glenville James            Kelly Vaughn

February Anniversaries – Company Drivers & Non-Driver Personnel
Employee            Department            Employee            Department            Employee                       Department     Employee           Department

24 Years                                  9 Years                                   6 Years                                       Carl Johnson       Driver
Mike Bunnell        Sales                 Martin Ayala        Driver                Elroy Dawson-Rodriquez         Driver         Shirlee McGarry    Sales
19 Years                                  Rachel Hassett      Diversified           Arthur Dodgen                  Driver         Stanley Poalston   Driver
Linda Garber        Customer Service      James Kinney        Safety                Stephen Grant                  Driver         Ari Wittenberg     Driver
16 Years                                  David Padilla       Logistics             Thomas Hughey                  Logistics      Peijun Zhang       Finance
Bob Gold            Sales                 Charles Wright      Driver                Pablo Lobo                     Maintenance
15 Years                                  8 Years                                   Gerald Pettit                  Driver
Kenneth Frandsen    Driver                Patricia Gil        Driver                Maria Snavely                  Driver
14 Years                                  Craig Hendricks     IS                    Robert Stott                   Driver
Danny Petersen      Driver                Mary Ingram         Customer Service      Vincent Zappa                  Driver
Diane Sell          Sales                 Ray Nerdin          Driver Manager        5 Years
13 Years                                  Chris Rountree      Logs                  Charlie Bollinger              Logistics
Jeff Provenzano     Driver                7 Years                                   Louis Crumby                   Driver
12 Years                                  Louie Jennings      Driver                Elliot Cuvin                   Driver
Eric Workman        Maintenance           Len Klimiuk         Maitnenance           Paul Davidson                  Driver
11 Years                                  Benny Mays          Driver                Earnest Dyer                   Driver
Frank Doggett       Driver                William Petty       Driver                Chris Halford                  Specialized
Rodney Williams     Driver                Danny Teerlink      School Ops            Michael Harper                 School Ops
10 Years                                  Richard Thomas      Indiana School        Christopher Hinson             Driver
Ferrol Fullmer II   Maintenance

                                  February Anniversaries - Independent-Operators
 Lease-operators                                                                                                                 Owner-operators

 6 Years                        4 Years                     1 Year                    Robert Jump                                11 Years                  3 Years
 Brian Conlon                   Arthur Bailey               Kathleen Barnes           Gaynell Kaufman                            Alfred Garcia             Kenneth Mustian
 Mike Jowers                    Wyatt Muhl                  Benjamin Bingham          Johnny Kem                                 7 Years                   1 Year
 Kevin Reardon                  3 Years                     Charles Bledsoe           Paul Letondress                            Robert Hilton             Clark Christensen
 5 Years                        Johnnie Bozeman Jr.         Keith Brazell             Monica Levin                               Louie Jennings            Judith Christensen
 Tina Bryant                    2 Years                     Steven Burrowes           Richard Lisak                              5 Years
 Anthony Chambliss              Kristina Abrahams           Richard Cordy             Emilio Lucero                              Ruben Rojas
 Paul Davidson                  Rodney Gillett              Reynaldo Diaz             Clinton Mcclurkin                          Ari Wittenberg
 Mack Tuttle                    Carla Loftis                Joseph Ellison            Peter Stock
                                Marc Morgan                 Dale Fischer              John Wisenberger
                                David Ogden                 James Godwin Jr.          Lonnie Wright
                                Marianne Weis               Allen Haskey
4                      R R O O U U N N D D T T A A B B L L E E

                                      LEASE COMPLETION INCENTIVE
    By Jim MacInnes, Independent Contractor Division
             As the name implies, the lease completion incentive or bonus      accumulates plus quarterly interest until the lease is complete.
             is paid back upon the successful completion of one’s lease.       This lease incentive can be used to purchase additional options
             Two cents [2¢ per paid mile] is put into an escrow account and    on a new Premier truck or a vacation, car etc.

     Kelly Thompson - $3,649.18, pictured                  Ron Osborne (middle) - $3,615.16                Art Smith (right) - $3,430.86, pictured
         with Dean England, COO and                            pictured with wife, Trish and                     with Dean England, COO
              Dan England, CEO                         Josh England, Director of Lease Program            Truck: 99194
    Truck: 99185                                        Truck: 99188           CB: Big Dog                CB: 5 Acres
    CB: Confederate Leprechaun                          Tenure with CRE: 1 1/2 years                      Tenure with CRE: 1 year
    Tenure with CRE: 3 1/2 years                        Total Years Driving: 1 1/2 years                  Total Years Driving: 15 years
    Total Years Driving: 3 1/2years                     Home: Morro Bay, California                       Home: Covina, California
    Home: Savannah, Georgia                             Average Annual Gross Income: $120,000+            Average Annual Gross Income: $120,000
    Average Annual Gross Income: $70,000                Previous Profession: Hot Roofer – Owned           Previous Profession: Instructor at Compton
    Previous Profession: Road Construction              roofing business                                  College
    Why I drive truck: Own my business and be           Why I drive truck: See the country and free-      Why I drive truck: I’ve always liked to drive
    free                                                dom to run my own business                        Why Lease: Make more money
    Why Lease: Why not?                                 Why Lease: Independence and more financial        Why Premier Lease: The only way to go
    Why Premier Lease: Lower payments and I’m           rewards                                           Success Tips: Watch your idle time
    in it for the long haul                             Why Premier Lease: In keeping with my             Motto: Always watch your mirrors and know
    Success Tips: Save money                            motto, fly high – bigger, better, faster          where you are, at all times
    Motto: When in doubt, slow down? Save               Success Tips: Be safe, work hard and main-
    money for bad times. Enjoy what you do for a        tain a great relationship with your driver
    living.                                             manager
                                                        Motto: Soar with eagles and have a great day

        Rodney Plath (right)- $5,312.62,                     Thomas Hawkins - $6,501.34                      Scott Lynn (left)- $6,213.00 pictured
      presented by Josh England, Director                 presented by Josh England, Director                  with wife Joy and Josh England,
              of Lease Program                                    of Lease Program                                Director of Lease Program
    Truck: 99191 CB: Ramrod                             Truck: 99196        CB: Jet Lag                   Truck: 99199         CB: Warlock
    Tenure with CRE: 1 1/2 years                        Tenure with CRE: 2+ years                         Tenure with CRE: 4 years
    Total Years Driving: 20+ years                      Total Years Driving: 2+ years                     Total Years Driving: 16 years
    Home: Miami Lakes, Florida                          Home: Covina, California                          Home: Kearns, Utah
    Average Annual Gross Income: $180-200,000           Average Annual Gross Income: $100,000             Average Annual Gross Income: $180,000
    Previous Profession: Nothing much                   Previous Profession: Plumbing                     Previous Profession: Welder
    Why I drive truck: Opportunities it gives           Why I drive truck: Something I always             Why I drive truck: Money,money,money. It’s
    Why Lease: The chance to be independent but         thought was interesting                           in my bloodline!
    still have someone to help you if need be           Why Lease: More freedom                           Why Lease: It depends upon you as to what
    Why Premier Lease: Did first lease                  Why Premier Lease: Advancement – more             you want out of your job. Money
    Success Tips: Work hard. Always remember            money
    truck driving is 7 days 365 days per year.
    Watch the amount of time being taken off
    Motto: Work hard. Follow rules and stay out
    of trouble                                                                                            Truck: 99198        CB: Girl Watcher
                                                                                                          Tenure with CRE: 2 years
                                                                                                          Total Years Driving: 5 years
                                                                                                          Home: Chicago, IL
                                                                                                          Average Annual Gross Income: $100,000
                                                                                                          Previous Profession: Medical Tech
                                                                                                          Why I drive truck: Try something different
                                                                                                          Why Lease: To see how the other half lives
                                                                                                          Why Premier Lease: If I have to ride, I might
                                                                                                          as well ride new
                                                                                                          Success Tips: On time delivery, manage your
                                                              Paul Newman - $6,048.16
                                                                                                          business like your life depends on it
                                                         presented by Josh England, Director              Motto: If you can’t beat them, join them
                                                                 of Lease Program
                        R R O O U U N N D D T T A A B B L L E E                                                                                                  5


                                                      KNIGHTS OF THE ROAD
                                                      I’m writing this to you to let you know                   Ken Gates (54115)
                                                      that the people over in the Diversified                   I was going home from Reno, NV to Union City,
                                                      Container Division really came through                    CA when my snow chains broke. This kind gen-
                                                      for my husband Jim these last few weeks                   tleman, Ken Gates, helped me. He would not
                                                      and I wanted to thank them and the com-                   take any money for his work.
                                                      pany for everything they have done.                       I thank God he was around when I needed help.
                                                      On September 27, my husband and I were                    Will you please take the time to say thank you
    Timothy Foster (left) - $4,691.14                 in Liberal, KS waiting on a load. We                      for me.
  presented by Josh England, Director                 received a phone call from my niece                       Delila LeDuc
             of Lease Program                         telling us that my only brother had passed                Union City, CA
                                                      away in his sleep. Troy Dessert, Shane
Truck: 99187
                                                      Frederiksen and Jim Burke made sure we
Tenure with CRE: 18 months                            went straight to Salinas, CA so my hus-
Tenure with CRE: 18 months                            band could drop me off to make all the
Total Years Driving: 7 years                          funeral arrangements. They also promised                  Lester Gershmel (54158)
Home: Birmingham, Alabama                             me to have Jim back in Salinas the fol-                   On September 30, north of Laredo TX at the
Previous Profession: Army                             lowing Sunday night for the memorial                      Loves Truckstop, C. R. England driver Lester
Why I drive truck: Travel                             service and to help me with my 82-year-                   Gershmel (54158) waited very patiently and
                                                      old mother. My brother was her first born                 courteously for a Swift trainee to complete
Why Lease: Why not?
                                                      and only son and my father passed away                    backing in at the truck stop. The trainer called
Why Premier Lease: More money                                                                                   and wanted to commend our driver.
Success Tips: Take all loads                          a few years ago. So Jim and I were the
                                                      only ones left around to help her. I just
                                                      wanted you to know that Troy, Shane and
                                                      Jim did a lot for us and we really do
                                                      appreciate it. Jim and I are very happy                   Ken Strickland (91144)
                                                      and really do enjoy working for                           Around 1:30 a.m. on September 18th, Ken
                                                      C. R. England. We hope he will be with                    Strickland was training us. My wife and I
                                                      your company for a very long time. We                     were asleep in the condo when Ken asking
                                                      are very glad to know that he works for a                 us for a flashlight suddenly awakened us. I
                                                      company who cares about their drivers                     told him we only had a penlight. He stated
                                                      and the driver’s family.                                  that there was a terrible wreck on the inter-
                                                      God bless and may God be with you and                     state. I gave him the flashlight and quickly
                                                      your families.                                            put on my shoes to assist.
                                                      James and Sandi Stump                                     Within minutes he had pulled all the people
                                                                                                                out of the wreckage and off the highway.
                                                      Truck 91022
     Roger Stamp (right) - $3,307.14                                                                            Then, with disregard for his own safety, he
                                                      Diversified Container Division                            stood in the middle of US 40 at Klines
   presented by Josh England, Director
                                                                                                                Corner (WB) New Mexico and waved that lit-
              of Lease Program                                                                                  tle penlight trying to stop traffic.
Truck: 99197                                                                                                    Somehow with God’s help he managed to
Tenure with CRE: 18 months                                                                                      stop traffic, averting a disaster. A truck had
Total Years Driving: 1 year                                                                                     rear-ended a bobtail and slammed him into
                                                                                                                the center divider.
Home: Idaho                                                                                                     Ken slipped several times while stopping
Average Annual Gross Income: $150,000                                                                           traffic. But that didn’t even slow him down.
Previous Profession: Hewlett Packard Tech                                                                       Ken continued to get all the traffic stopped
Support                                                                                                         until the Highway Patrol arrived.
Why I drive truck: Needed a job that would                                                                      We had discussed the previous day what to
                                                                                                                do if we were involved in or witnessed an
not be affected too much by economy                                                                             accident. Ken unknowingly had prepared us
Why Lease: More freedom, more money                                                                             for what was to come.
Why Premier Lease: Cheaper payments, faster                                                                     None of the injuries appeared to be life
truck, more miles                                                                                               threatening but both vehicles were totally
Success Tips: Pace yourself. Keep safety                                                                        destroyed. The trailer of the truck that had
                                                                                                                rear-ended the bobtail was sitting sideways
priority 1. Keep idling limited                                                                                 across the traffic lanes with no lights. It
Motto: If you can’t have fun doing it, don’t do it.                                                             was a very dark night.
                                                                                                                Everybody must be prepared for that next
                                                                                                                turn in the road. If there were a picture of a
                                                                                                                professional driver, it would be Ken
                                                                                                                Strickland standing in the middle of the
                                                                                                                interstate waving that little flashlight.
                                                                                                                By the way, I gave that little flashlight to
                                                                                                                my wife a couple of months ago. It was a
                                                          KNIGHTS OF THE ROUND TABLE                            miracle that she had it with her. The next
                                                                                                                day that little flashlight would not work. It
                                                      Historically, professional drivers have taken pride       had served its purpose.
                                                      in being known as knights of the highway. Drivers         Robert Monninger
                                                      who have stopped to help stranded motorists have          C. R. England Driver (53889)
                                                      given our entire industry a well-deserved positive
                                                      Our company supports this effort with the Lend-A-
           Glen Davis - $5,131.98
                                                      Hand cards to give to those they have stopped to
Truck: 99195            CB: Admiral                   assist, because often those that were helped wish         Moustaf Abdelkadir (91262)
Tenure with CRE: 3 years                              to say thank you to the driver. When the Lend-A-          I left my wallet at a gas station in Elkhart,
                                                      Hand cards are mailed back to the company, the            Indiana. Your driver found it and went to a lot
Total Years Driving: 3 years                          comments you see above are published each                 of work to get in back to me. It was in tact
Home: Mount Vernon, NY                                month.                                                    when he brought it back. He is more than a
Average Annual Gross Income: $160,000                 Although we encourage any driver who has the              gentleman. Thank you.
Previous Profession: 22 years U.S.Navy                time and inclination to stop to help, it, of course, is   Teresa Wolf
Why I drive truck: Unsure of what I wanted            not a requirement. Any driver who does stop               Elkhart, IN
                                                      should exercise good judgement by making sure
to do after retiring from the military. Saw           they have stopped in a safe place. The driver
England advertisement on the Internet                 must also consider his or her own personal safety
Why Lease: Simple – more money                        in making the decision to stop or not.
  6                           R R O O U U N N D D T T A A B B L L E E

1,000,000 1,000,000 1,000,000                                              Million Milers
                                                                  1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
                                                                                                                                               John Honn- Million Miler
    Jack & Annette Butcher - 1,000,000
1,000,000 1,000,000 Million Milers                                         Glenn
                                                                  1,000,000Roberts - Josie VigilMillion Miler
                                                                                        1,000,000 1,000,000
                                                                               presented by
                                                                                                                                   1,000,000in 1,000,000 to Wyoming
                                                                                                                                   John was born Brook, IN, moved
   presented by Driver Manager John Maass
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000been with the
                                                                   Glenn is from Laredo, TX and has
                                                                                                         1,000,000                 after 12 years, and has lived in Utah 1,000,000
                                                                                                                                   1,000,000 1,000,000 for the past 25
  Jack and Annette are from Bothell, WA and have
1,000,000 company since 1995. They have
  been with the 1,000,000 1,000,000                               1,000,000 1994. He is married and has three
                                                                   company since 1,000,000 1,000,000                               1,000,000 been withwife company since two
                                                                                                                                   years. John has 1,000,000 1,000,000
                                                                                                                                   1995. He is married to his        Debbie and has
  been married 1,000,000 1,000,000
1,000,000 for 35 years and have 2 sons, Mike                       children, Dianlaura, Paulina, and 1,000,000
                                                                  1,000,000 1,000,000Esteban. He                                   1,000,000 1,000,000 1,000,000
                                                                                                                                   sons. John enjoys fishing and camping during his
1,000,000 1,000,000 and traveling
  and Glenn. They enjoy camping 1,000,000                         1,000,000 fishing and camping,1,000,000
                                                                   enjoys hunting, 1,000,000 as well as                                                to fish and watch the Cubs
                                                                                                                                   off time. He plans1,000,000 1,000,000
                                                                                                                                   1,000,000 The key to his success is not win
                                                                                                                                   after he retires.
                                                                   riding his Harley. When he retires, Glenn would
  together. Annette
1,000,000 andalso enjoys crafts, while Jack
  enjoys hunting
                  1,000,000 1,000,000
                      fishing. When they retire,
                                                                  1,000,000 a full-time outdoorsman and a
                                                                   like to become 1,000,000 1,000,000                              being in a hurry 1,000,000 1,000,000
                                                                                                                                   1,000,000 and not letting peer pressure get to
  they plan on 1,000,000 1,000,000
1,000,000traveling in their RV around the US                      1,000,000 fan. He attributes his success as
                                                                   Dallas Cowboys 1,000,000 1,000,000
                                                                                                                                   him. He advises 1,000,000 1,000,000start a trip
                                                                                                                                   1,000,000 drivers to neverare going. with-
                                                                                                                                   out knowing exactly where you
  and Canada. 1,000,000 1,000,000
1,000,000 The key to their success is enjoying                     a driver to never 1,000,000 limits,
                                                                  1,000,000 pushing beyond his1,000,000                            1,000,000 1,000,000 1,000,000
                                                                   always following the Smith System, and always
  their job, and 1,000,000 all drivers
1,000,000 their DM. They feel 1,000,000                                                 1,000,000 1,000,000
                                                                  1,000,000Cowboys. For other drivers, he                          1,000,000 1,000,000 1,000,000
                                                                                                                                            Best of the 1,000,000
                                                                                                                                   1,000,000 1,000,000 Best
                                                                   rooting for the
  should be patient, alert and keep
1,000,000 1,000,000 their eyes mov-
  ing while driving.
                                      1,000,000                    advises to them 1,000,000 1,000,000
                                                                  1,000,000 to never allow anyone to push
1,000,000 1,000,000 1,000,000                                      you beyond your 1,000,000 1,000,000
                                                                  1,000,000 capabilities.                                          1,000,000 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                          NORTH
                                                                                                                                   1,000,000 AMERICAN DIVISION A1
                                                                                                                                         James Morgan 1,000,000 1,000,000
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
                                                                                                                                         Eugene Wallace                            A1
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
                                                                                                                                         Ranate Avila                              A2
                                                                                                                                         Duane Severson                            A2
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
                                                                                                                                         Eric Brady                                A3
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
                                                                                                                                         Milan Dusek                               A3
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
                                                                                                                                         James Fales                               A4
                                                                                                                                         Steve Rohlapp                             A4
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
                                                                                                                                         Jeff Provenzano                           A5
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
                                                                                                                                         David Wentzell                            A5
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
                                                                                                                                         John Frankland                            A6
                                                                                                                                         Greg Trongale                             A6
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
                                                                                                                                         Bell Petty                                A9
1,000,000 1,000,000 1,000,000                                     1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000 1,000,000
                                                                                                                                         Garrett Moore                             B1
                  1,000,000 1,000,000
1,000,000 O. McKern - Million Miler
                                                                  1,000,000 1,000,000 1,000,000
                                                                           Dana Thomblin - Million Miler
                                                                                                                                   1,000,000 1,000,000
                                                                                                                                         Michael Smith                             B1
                                                                                                                                         Elton Collins                             B2
1,000,000 1,000,000spent 21 years in
  Thomas is from Albany, OR but
                                      1,000,000                   1,000,000 1,000,000 1,000,000
                                                                   Dana lives in West Valley, UT and has been with the             1,000,000
                                                                                                                                         Emil Lange                                B3
  the US Air Force and has lived 1,000,000
1,000,000 1,000,000in almost every                                 company since 1,000,000 Kelly have 5
                                                                  1,000,0001980. He and his wife 1,000,000                         1,000,000
                                                                                                                                         Patrick McManus                           B3
1,000,000 as1,000,000 1,000,000
  state as well toured in Vietnam, Japan and                      1,000,000 1,000,000 1,000,000
                                                                   children and 7 grandchildren. He enjoys fishing and             1,000,000
                                                                                                                                         Darcy Jackson                             B4
1,000,000 1,000,000 1,000,000
  Korea. Thomas has been with the company since                   1,000,000yard during his off time. When he
                                                                   working in his 1,000,000 1,000,000                              1,000,000 Dawson
                                                                                                                                         Paul Armstrong
                                                                   retires, Dana would like to spend more time fishing
  1995. Thomas
                  1,000,000beautiful wife,
1,000,000 is marriedhave seven
  Gayle and together they
                            to his
                                      1,000,000                   1,000,000 1,000,000 1,000,000
                                                                   and with his grandchildren. His attributes his suc-             1,000,000
                                                                                                                                         Brian Beval                               B6
1,000,000 1,000,000 1,000,000
  children…Gary, Tracy, Leslie, Lisa, Shannon,                     cess to always 1,000,000 1,000,000
                                                                  1,000,000expecting the unexpected, and                           1,000,000 1,000,000
                                                                                                                                         Gary Donaldson                            B9
                                                                                                                                         Ronald Wumkes                             B9
  Jennifer, and 1,000,000 1,000,000
1,000,000 Keith. Thomas enjoys driving,                            watching his following distance and 1,000,000
                                                                  1,000,000 1,000,000 ramp speeds.                                 1,000,000 1,000,000 1,000,000
                                                                                                                                         Anthony Requero                           C1
1,000,000 1,000,000 cruises during his
  watching football and going on 1,000,000                         One tip he offers
                                                                  1,000,000 other drivers, is to always stop and
                                                                                        1,000,000 1,000,000
                                                                   stretch your legs or take a power nap when you
                                                                                                                                   1,000,000 1,000,000 1,000,000
                                                                                                                                         Charles Ackman                            C2
  off time. When he retires, Thomas would like to
  travel in his 1,000,000 can go at a
1,000,000motorhome, where he1,000,000                             1,000,000 1,000,000 1,000,000
                                                                   start to feel tired.                                            1,000,000 1,000,000 1,000,000
                                                                                                                                         William Barlow                            C2
                                                                                                                                      Marc Morgan                         C3
  slower pace. 1,000,000 1,000,000
1,000,000 His success is attributed to always                                                                                         Susan Ratkovcic                     C3
  having his mind on his driving, 1,000,000
1,000,000 1,000,000and being aware                                1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000
                                                                                                                                      James Carlisle                 1,000,000
  of the trailer all times. He advises
1,000,000at 1,000,000 your other driv-
  ers to always do a trip plan, use
                                          mirror every
                                                                  1,000,000 1,000,000 1,000,000                                    1,000,000 1,000,000
                                                                                                                                      Steven Oehler                  1,000,000
1,000,000 1,000,000 1,000,000
  6 to 10 seconds and if you’re tired, stop.                      1,000,000 1,000,000 1,000,000                                       Lawrence
                                                                                                                                   1,000,000Sirois 1,000,000
                                                                                                                                      Deborah Hartman
                                                                                                                                      Abdel Sarhan                        D2
                                                                                                                                      Kris Kenckel                        D2
                                     Courtesy = Safety                                                                                James Carter
                                                                                                                                      Richie Urias
By Nate Hatch, Accident Manager                                                                                                       Kevin Caudill                       D5
                                                                                                                                      Johnny Pritchett                    D5

                                     f you were to list the       A safe and courteous driver:
                                                                                                                                      Donald Sisk                         E2
                                     traits of a safe driver,     s Keeps his cool even when others around him screw up
                                                                                                                                      Michael Jewel                       E2
                                     courtesy should be near      s Never makes obscene gestures or makes aggressive use of
                                                                                                                                      Peter MacDowell                     G2
                                 the top. Having the physi-       horn                                                                Son T Chau                          G2
                                 cal skills to operate your       s Maintains lane, clears blind spots before changing lanes          Anthony Johnson                     G3
                                 equipment safely is only a       s Does not tailgate or engage in other aggressive behavior          Harry Sanderson                     G3
                                 small part of the safe operat-   s Backs off to maintain gap                                         Ron Osborne                         H1
                                 ing equation. Courtesy goes      s Yields to the mistakes of others and does so with a smile         Dirk Vanderspek                     H1
                                 hand in hand with such safe                                                                          Don Edwards                         R1
                                                                  s Sets the example on the road
                                 driving traits as maturity,                                                                          Steven Bilow                        R1
                                 sound judgment and profes-
                                                                     A true professional never skimps on pre and post trip
                                    Every big rig driver
                                                                  inspections. He knows that the few minutes it takes to back          DIVERSIFIED
          Nate Hatch                                              off from an aggressive driver will not make him late for his         John Bolinski                          DD
                                 knows the frustration of
coping with “four wheelers” out on the road. They make
                                                                     The fact of the matter is, whether you’re a trained profes-
mistakes, they don’t allow you enough gap, they cut in and
                                                                  sional or part of the driving public, if you conduct yourself
they get angry if they have to go around you. It’s frustrat-
                                                                  appropriately and behave courteously, we all win and are
ing, it can make you angry and it can cloud your judgment.
                                                                  safer for it.
Don’t fall for it.
                             R R O O U U N N D D T T A A B B L L E E                                                                                                              7

Who’s on the Other End?
By Jim Colby, Finance                                                                              Driver Spotlight
    would like                                                       By: Nate Hatch, Accident Prevention Manager
    to introduce
    you to two                                                                                                             no wonder considering their wonderful family.

outstanding                                                                                                    ünter
employees that                                                                                                 Vihilidal   Their oldest daughter Nikki (24) has aspirations
most of us                                                                                                     is one of   of being a Phlebotomist. They have two sets of
come into con-                                                                                         many silent         twins, the first is a 20-year old set of twin girls,
tact with every-                                                                                       heroes’ at          Lorieanne (a housewife), and Lisa (a
day. They are                                                                                                              Veterinarian). Their second set of doubles, Gunn
Becky Robbin                                                                                           C.R. England.
and Kristine        Kristine Johnson & Becky Robbins                                                   Gunter, who         Jr. and Bridget (13), are working to become a
Johnson. Becky                                                                                         goes by “Gunn”,     Marine Biologist and Graphic Artist. In the fami-
started with CR England in December of 2000 while Kristine                                             is a Premier        ly’s free time, they enjoy camping, working on the
joined us last March. Becky claims this is her sanctuary away                                                              yard and house, and Gunn has a special interest
from the other pressures of life. Her favorite pastime is being                                        Lease Operator
a Grandma to her 3 Grandchildren (2 boys, 1 girl). Becky is                                            from Colorado       in building model ships. When asked what Gunn
excited to show us once again this year her bowling talents at                                         Springs,            attributes his success to, he says, “I do what I’m
the upcoming Bowl-A-Thon. She also enjoys camping and                                                  Colorado. He’s      asked and I always seem to be taken care of.”
fishing in the great outdoors with her husband.                             Günter Vihilidal                               Gunn says that he is always conscious of safety,
                                                                                                      been with the
   Kristine is an avid Broncos fan from Georgia who grew up                                                                never turns down loads, and refuses to drive
in Ohio. Her hobbies include watching a Jazz or Broncos               company for over 14-years, with over 1,800,000
game with her husband, son and daughter. These two ladies             safe miles, and is spoken of fondly by his Driver    fatigued. Gunn and his entire family is an asset
spend their day answering anywhere from 600 to 1,000 phone            Manager for never having a late load. Gunn’s         to the company and we are all very luck to be able
calls a day. Man - can they gab!! They filter and sort all            wife, Aggie, often rides with him and reports        to work with such a wonderful driver. Thanks to
types of calls. They may need to lend a sympathetic ear to                                                                 both Gunn and his family!
a customer in search of their load as they try to connect             that her favorite subject of conversation as they
them with Customer Service, or listen to a discouraged                motor down the road is their children. That’s
driver in search of their Driver Manager. One thing I
noticed about these two ladies is that they always have a
smile on and are willing to help out at any time.

                                 National Guard Notes                                                                         Heroes at CR England
                                                                                                                           By Lavina Wood, Maintenance

         Dear England Trucking:                                     Dear England Trucking
         On behalf of the men and                                   The Utah National Guard, by
       women of the Utah National                                 maintaining high rates of readi-
       Guard, I would like to take this                           ness and expertise, continues to
       opportunity to personally thank you                        be a viable force in our nation’s
       for your support during the recent                         defense. Along with this great
       extended mobilization of one of your                       source of pride, however, comes a
       employees, Kent Nuttall. I know that                       significant responsibility for our
       losing a valued employee for an                            state – one that has resulted in a
                                                                                                                            Eliud Morales, Jack Bishop & Jay Timothy
       indefinite period creates a hardship                       disproportionate number of units
       and is never easy nor convenient.                          from Utah nobly answering the

                                                                                                                                      e have many heroes at CRE. There are
         As you know, providing service to                        call of duty.                                                       servicemen and women on the battle-
       our country in times of conflict is                          Recently, your employee, Kent                                     front and around the world doing their
       not limited to the soldier and their                       Nuttall was mobilized and                                work in keeping our country, and other nations,
       family, but includes employers like                        deployed to serve our nation. In
                                                                                                                           free from tyranny and oppression. There are
       you who work and sacrifice to fill the                                                                              England drivers on the road, helping motorists in
                                                                  addition, many members of the
       void left by “Citizen Soldiers” that                       Utah National Guard have been                              We would like to say thanks to some special
       have been called to active service.                        extended in their service to the                         employees here at England. On September 15,
       Please know that our ability to suc-                       nation. On behalf of the people of                       2003, C. R. England maintenance employee Jack
       cessfully respond to these mobiliza-                       Utah, thank you for your support                         Bishop suffered a severe heart attack. Kris
       tions is due to your willingness to                                                                                 Martinez (wash bay), George Metz (truck 53742),
                                                                  of the Utah National Guard.
       support the National Guard and                                                                                      Jay Timothy (Parts Department Supervisor), and
                                                                    The Utah National Guard and the                        Eliud Morales (reefer department) all played a
       those guard members in your
                                                                  Utah Committee for Employer                              part in his rescue. Eliud noticed Jack was pale
       employ.                                                                                                             and asked him if he was okay, at which time Jack
                                                                  Support of the Guard and Reserve
         Once again, thank you. Should you
                                                                  is available and ready to answer                         fell to the ground. Eliud ran and told Kris who
       have any questions or concerns                                                                                      immediately went to check on Jack. She couldn’t
                                                                  your questions regarding your
       regarding the mobilization of Kent                                                                                  get a response from him. George Metz, driving
                                                                  National Guard employees being                           through the wash bay, saw what was happening
       Nuttall, please feel free to contact
                                                                  called to serve our nation. The                          and came over to help, moving Jack onto his
       me or my staff at Headquarters,
                                                                  National Guard will work with you                        back. He and Eliud started CPR while Kris called
       Utah National Guard, or you may                                                                                     911. Kris then called Jay, asking him to help. Jay
                                                                  to ensure that our members con-
       contact Mr. Kim Watts at the office                                                                                 was at the scene in seconds, taking Eliud’s place
                                                                  tinue to provide you with updated
       of Employer Support for the Guard                                                                                   helping George continue to perform CPR. Jack
                                                                  information concerning their mili-                       was still showing no response when the ambu-
       and Reserve.
                                                                  tary duty, as it becomes available.                      lance arrived. It took paramedics approximately
                                                                    Sincerely,                                             20 minutes to stabilize Jack enough to transport
         Brian L. Tarbet
                                                                    Michael O. Leavitt                                     him to the hospital.
         Major General                                                                                                       Thanks to these quick thinking and incredibly
         The Adjutant General                                                                                              caring people, Jack is with us today.    Jack and
          Utah National Guard                                                                                              Nancy Bishop would like to give their sincere and
                                                                                                                           heartfelt thanks to those special people who never
                                                                                                                           gave up on him, making sure that his family and
                                                                                                                           many friends didn’t have to say a premature
  8                       R R O O U U N N D D T T A A B B L L E E

                           Journey Through Time—1985 Through 1989
By Chris Moore, Editor
                                                                                                                                In entertainment

    n 1986, C. R. England purchased their first                                               term in office.
    aerodynamic tractors. By 1988 revenues were                                               British scientists             news, Fox television is
    in excess of $60 million. Work began on a                                                 report the opening of          created and the Oprah
new terminal in West Valley City, Utah.                                                       an enormous hole in            Winfrey Show begins
                                  1989 was a good                                             the earth’s ozone              its run on national tele-
                                      year for                                                layer over Antarctica.         vision. Popular movies
                                      C. R.                                                   The Space Shuttle              include The Color Purple, The Last Emperor,
                                      England. In                                             Challenger explodes            Platoon, Rain Man, and Field of Dreams. Favorite
                                      December                                                                               songs were What’s Love Got To Do With It; We
                               1989, the new ter-          after launch, Pan-Am                                              Are The World, Don’t Worry Be Happy and
                       minal was dedicated.                747 is brought down                                               Somewhere Out There.
                 Business was good and our safety          over Lockerbie,                                                      By 1989, population in the US was at 247 mil-
records were exceptional. In 1989, C. R. England           Scotland from a ter-                                              lion and the average life expectancy had risen to
received the Utah Motor Transport Association              rorist bomb, and                                                  75.1 years. Lucille Ball, Ferdinand Marcos,
Carrier of the Year Award.                                 thousands of Chinese                                              Laurence Olivier and Sugar Ray Robinson all died.
                             In other news,                students take over
                           Mikhail Gorbachev               Beijing’s’ Tiananmen
                           became the leader of            Square in rally for
                                                           democracy. The
                                                           Berlin Wall comes
                                                           down and a ruptured
                                                           tanker Exxon Valdez sends 11 million gallons of
                                                                                             crude oil into
                                                                                             Alaska’s Prince
the Soviet Union and                                                                         Sound.
began a program of                                                                           Nintendo video
reform and liberaliza-                                                                       games are
tion. Ronald Reagan                                                                          introduced in
begins his second                                                                            the U.S.

       Many Years Ago                                         Modify Your Lifestyle                                                QUEST FOR THE GIFT OF LIFE QUEST FOR THE GIFT OF LIFE

                                                                                                                                                                                                                                                                                                                            QUEST FOR THE GIFT OF LIFE QUEST FOR THE GIFT OF LIFE QUEST FOR THE GIFT OF LIFE QUEST FOR THE GIFT OF LIFE QUEST FOR THE GIFT OF LIFE QUEST
                                                                                                                                                                                                                                                                           Organ Donation
                                                                                                                             THE GIFT OF LIFE QUEST FOR THE GIFT OF LIFE QUEST FOR THE GIFT OF LIFE QUEST FOR THE GIFT OF LIFE QUEST FOR THE GIFT OF LIFE QUEST FOR THE

By Gene England, President                                 By Jeff Hamblin, Risk Management

                                                                                          A     re You Ready To Get In
                                                                                                The Game?
                                                                                             This year at C.R. England,

                                                                                                                                                                                                                                                                                 . R. England employees have come
                                                                                           we have a goal of making our                                                                                                                                                          through once again. Since February
                                                                                           drivers the healthiest drivers                                                                                                                                                        2003, when we began our campaign to
                                                                                           on the road. The choices you                                                                                                                                                   sign organ, eye and tissue donors, we have
                                                                                           make in life will have an                                                                                                                                                      signed close to 1000 individuals. This is an
                                                                                           impact on your health-care                                                                                                                                                     amazing response. What a wonderful, gener-
                                                                                           cost and your health. We will                                                                                                                                                  ous, outpouring of support for this impor-
                                                                                           roll out programs we’ve devel-                                                                                                                                                 tant effort.
                                                                                                                                                                                                                                                                             According to Lisa Hawthorne, Director –
                                                                                           oped to help you “get in the
                                                                  Jeff Hamblin                                                                                                                                                                                            Public Education – Quest For The Gift of
                                                                                           game” and allow you to take                                                                                                                                                    Life Foundation, the number of individuals
                                                                                           charge of your health.                                                                                                                                                         on the heart transplant list is the lowest it
                                                              So are you ready to get off the bench and in the game? In                                                                                                                                                   has been in some time. Since the launch of
    Fern & Bill England, Perth Poulsen,                    2004, you will be able to participate in newly updated health                                                                                                                                                  their Samaritan program (live kidney dona-
          Gene & June England                              programs for you and your family. Be on the lookout for                                                                                                                                                        tion from strangers), there have been 11
                                                           features and programs that will help you get ready for the                                                                                                                                                     stranger donations, 200 individuals have

       erth Poulsen was our buyer-manager for the                                                                                                                                                                                                                         requested information and 100 are in the
                                                           game. If you finish the game you will have chances to win
       potato operation at Linrose, Idaho. He donated                                                                                                                                                                                                                     process of being tested to be kidney donors.
                                                           some fabulous incentives. You never know, the choice you
       land to us to first build a small packing shed                                                                                                                                                                                                                     This is a true selfless act on behalf of those
                                                           make this year could save your life.
and then later gave us land and directed the construc-                                                                                                                                                                                                                    who are in dire need.
                                                           Some of the programs you will see this year:
tion of a large storage cellar. He was so involved and                                                                                                                                                                                                                       The foundation has also started a college
                                                            ❤ ”Lighten Up”- A weight loss program that will help you
helpful in every aspect of the operation.                                                                                                                                                                                                                                 program. The response from the colleges in
   He was well thought of in the community, making it      maintain or loss weight.                                                                                                                                                                                       Utah in the first year was overwhelming with
possible to hire good help as well as being able to deal   ❤ ”Something Healthy A Day”- Challenging participants to                                                                                                                                                       600 students signing up to be organ donors.
with the farmers on a friendly basis.                      do something healthy everyday.                                                                                                                                                                                 Snow College in Ephraim led the way. This
   He was and is our friend.                               ❤ ”Truck Drivers Cook/Recipe Book”- Offering drivers ideas                                                                                                                                                     past year the response was beyond expecta-
                                                           on ways and places to eat healthier.                                                                                                                                                                           tion - 4000 individuals! Again, Snow College
                                                           ❤ ”Walk A Day Program”- Encouraging employees to start                                                                                                                                                         as well as Weber State were the leaders.
                                                                                                                                                                                                                                                                             The first donor from among the college
                                                           walking daily and offering incentives if you complete the
    Daily Auto Rentals                                     program.
                                                           ❤ Corporate Challenge Events, Softball Teams, Bowling
                                                                                                                                                                                                                                                                          campaign was a young woman student from
                                                                                                                                                                                                                                                                          Snow College who died in a car accident. Her
                                                                                                                                                                                                                                                                          parents said they would never have known
        A Success                                          Teams, 5K Runs- Providing outlets for our employees to get
                                                           in the game and exercise, while increasing camaraderie for
                                                                                                                                                                                                                                                                          how she felt about organ donation if it had-
                                                                                                                                                                                                                                                                          n’t been for her involvement in the Snow
By Gene England, President                                 our employees.                                                                                                                                                                                                 College effort.
                                                                                                                                                                                                                                                                             C. R. England employees can sign up
W     e have been operating the daily car rentals since
      July and it seems to be a success.
  This service was established in the hopes that it
                                                              We truly are concerned about the health of our employ-
                                                           ees. Anything we can do to help you make the right choices
                                                           in life so that we can have the healthiest drivers on the road,
                                                                                                                                                                                                                                                                          either on-line at or by sign-
                                                                                                                                                                                                                                                                          ing a form available in the SLC office. Drivers
                                                                                                                                                                                                                                                                          may use macro #63 to send their application
would make the driving job at England a little bit         we want to do. Please stop by the comprehensive care clinic
                                                                                                                                                                                                                                                                          via the Qualcomm satellite system.
more pleasant. Kendra Warren reports that drivers are      located at the SLC yard for your FREE health risk assess-                                                                                                                                                         Thank you so very much for your
happy with it.                                             ment survey or call CCC at 1(800) 322-0314.                                                                                                                                                                    support of this
  We have had a few disappointments though, where a           To learn more about how you can become a Good                                                                                                                                                               program.
car was not returned as agreed. As a result, two people    Samaritan donor, register on Utah’s new online registry,
have been charged with stolen vehicles and have been and you’ll receive additional information.
  Please be aware that you must honor the terms of                                                                                    QUEST FOR THE GIFT OF LIFE QUEST FOR THE GIFT OF LIFE
the contract or face penalties.
                                            England Dedicated
                                            1st Level Big Dogs
The England Dedicated Big Dog Club Program
is off and running!!! Can you hear the barks?
If not, clean out your EARS! WOOF WOOF WOOF!!!

                               Please Congratulate these 1st Level Big Dogs – 2003
Fleet SD                             FLEET S9 CONT’D                   FLEET L9 CONT’D                   FLEET S1 CONT’D
DRIVER CODE   DRIVER NAME            ROUN      Noble Rountree          HUND      Dave Hunt               STEIP     Paul Steinfield
DAVTE         Terry Davis            CHIDE     Dennis Chilton          MYCJ      Jean Mychajliw          DOMMR     Mark Dominguez
TRAMAR        Mark Traynor           REECL     Clayton Reese           MYETH     Tom Meyers              SHIEL     Lonnie Shields
WILKEJ        Ken Williamson         BERDC     David Burger            RUSSL     Lawson Russell          GILLER    Roosevelt Gillispie
HILALL        Allen Hilton           HENDRA    David Henry                                               BROSHU    Shun Brown
HOYJO         John Hoyte             NUTC      Charles Nutsch          FLEET L6                          LINJUL    Julian Lindsey
SMICHR        Chris Smith            MULJAM    James Scott Mullin      DRIVER CODE   DRIVER NAME         BODMO     Morris Bodden
                                     KOET      Trent Koenigs           CARARD        Ardysey Carpenter   GARFMA    Martinez Garfield
Fleet SA                                                               DEET          Terry Dees          MORREB    Rebecca Morgan
DRIVER CODE   DRIVER NAME            FLEET LB                          DERMI         Mike Derengowski    SHMARK    Mark Shannon
ALBRAN        Randy Albertson        DRIVER CODE   DRIVER NAME         DESCAR        Mike Deschepper     SHAVIC    Vicky Shannon
ARARUB        Ruben Arango           PERRDA        Dave Perrier        DESMIC        Carrie Deschepper   WHIJM     Joseph Widdon
BARKAY        KB Barakat             JONROY        Roy Jones           ROTHD         David Roth          JARIK     Mike Jarvis
CHADON        Donald Chafins         DRAPER        Eugene Draper       SCHJJO        Jeff Schreiber      GOMJOR    Jorge Gomez
MARRUS        Russel Marions         FOST          Terry Foster        TAUB          Bill Taulbee        HERJAY    Jayme Hernandez
PERST         Steven Perryman        ROROBE        Robbie Robertson    THMICH        Mike Thomas
SHIP          Phil Shiplet                                             WALTDA        Darryl Walters      FLEET S7
SPEKEN        Ken Spencer            FLEET LU                                                            DRIVER CODE   DRIVER NAME
                                     DRIVER CODE   DRIVER NAME         FLEET LI                          DIDW          Walter Didour
FLEET S3                             BINBR         Bradford Bing       DRIVER CODE   DRIVER NAME         RODRV         Rafael Rodriguez
DRIVER CODE   DRIVER NAME            CRORD         Ron Crow            BEHF          Fred Behm           KALS          Stephen Kalinowski
GOJORG        Jorge Gonzalez         DOYSH         Shelley Doyle       FELME         Merrill Felt        RIOAR         Arturo Rios
BAGRO         Ronald Bagley          FUNLU         Luther Funderburk   FULLA         Larry Fuller        AYAM          Martin Ayala
CORA          Al Cornish             GUIRI         Rick Guillotte      GINJE         Jerry Ginter        FERDE         Dennis Ferdinand
ROUK          Kevin Rountree         HEAST         Steve Head          GUAST         Steve Guasta        FERZ          Zachary Ferdinand
RICHD         Doug Richins           HENED         Ed Henderson        HELRO         Robt Helms          POTMI         Michael Potter
IMMR          Randy Immos            HOLJOS        Joe Holley          PASBE         Ben Pasion          EPPCL         Claude Epps
SCHLAR        Larry Schoonard        LAIJI         Jim Lain            POMD          Don Pomerenke       MEEJA         James Meeks
CAMEDW        Edward Campbell        LAYJO         John Lay            SOUH          Henry Souza         RODRIJ        Jose Rodriguez
BELBRU        Bruce Bellare          LAYROG        Roger Laymon        VITJ          Jim Vitorsky        REYMJ         Michael Rey
ABEJEF        Jeff Abercrombie       LEEMOR        Neal Lee            KAUCL         Clark Kaufman       NETE          Eric Nettles
ABEMAC        Machele Abercrombie    LINMIC        Mike Lind           KAUM          Michelle Kaufman    PRAJ          John Pratt
SMISCA        Scott Smith            LUSR          Robert Luster       BECCS         Chris Breckstrand   DALOD         Daniel Daloge
EPPC          Karl Eppel             ROJA          Angel Rojo          BROJAR        Jason Bronson       HUDED         Edward Hundall
ALERA         Randy Alexander        ROLED         Ed Rolling          LEERA         Rich Lee            WILRO         Robert Willis
                                     ROPH          Howard Roper        LAMKEV        Kevin Lammers       NICA          Alphonso Nicks
FLEET S9                             SWAG          Germaine Swanson    DARE          Ed Derosa           GILAR         Arthur Gil
DRIVER CODE   DRIVER NAME                                                                                GILPA         Patricia Gil
BOYB          Bryan Boyd             FLEET L3                          FLEET S1                          LAYJE         Jeff Lay
HAGROY        Roy Hagadorn           DRIVER CODE   DRIVER NAME         DRIVER CODE   DRIVER NAME         MARMAB        Martini Martioni
HAGSH         Sharon Hagadorn        WILKST        Stephen Wilkins     HARBR         Brian Haroldsen     HAMRO         Ron Hamner
HEFT          Thom Heffner           WATJO         Joe Watson          KEEDA         Darrell Keen        BRANRO        Robert Branson
RODMK         Mark Rodriguez         DYEEA         Earnest Dyer        GARS          Shannon Garrett     BOYMAU        Maurice Boykin
REYTO         Tollef Reyerson        RITP          Phil Ritchie        SPAG          Gerda Spain         REVJO         Jose Reveles
AYEJ          Jeff Ayers                                               MRDST         Stevo Mrdjen        GORKEN        Kenneth Gordan
RUSBL         Blain Russell          FLEET L9                          LEEKU         Kurt Lee            RUIJA         James Ruiz
WHITTD        Don Whittenberger      DRIVER CODE   DRIVER NAME         HENGE         George Henry        PIPR          Raymond Piper
MCGSU         Sue McGill             ACHA          Alan Achtyl         SCHJS         Jonathan Schubert   GORHK         Kenneth Gorham
VARMI         Michael Varnum         ALLWI         William Allen       SMITDE        Dena Smith          SALP          Felipe Saldivar
SKERA         Randy Skelton          BRAJW         James Bradford      LYNWS         Scott Lynn          MARSG         Steven Martin
WATDD         Don Watts              CARLR         Robert Carl         YOURL         Richey Young        BRADON        Donald Bradley
ALLJF         James Allen            DEJIS         Ismael Dejesus      BUCCP         Christian Buck      PLAROD        Rodney Plath
BROWH         William Brown          HOEJ          Jamie Hoey          GARRON        Ron Garrett
                                                                                                                 Continued on back
                                                 1st Level Big Dogs
                                                 1st Level Big Dogs
                                                 – 2003 Continued
                                                 – 2003 Continued

FLEET L4                           FLEET L7                           FLEET LE                          FLEET LS
JUBI          Imad Jubran          DAVCHA        Charles Davis        ASHBUC        Buckner Ashby       BOYKD         Doug Boyko
REESC         Scott Reed           ZIPR          Robert Zipper        BEABRI        Brian Beavor        COLJDE        Jeremy Cole
CERH          Hector Cerrillo      RYAJAM        James Ryan           CUVE          Elliot Cuvin        HARAE         Andra Harpae
ANDSAN        Sandie Anderson      CASRJ         Robert Castle        MCFCL         Clive McFarlane     IRIKER        Kerly Irikarry
BRADFD        Bradford Joseph                                         SAUG          Greg Saunders       LEWKE         Kevin Lewis
SVIJ          David Svitak         FLEET LF                           SHRWIL        William Schrum      MARABD        Marriez, Abdeltawab
                                   DRIVER CODE   DRIVER NAME          SNYDD         David Snyder        ORTIJ         Jose Ortiz
FLEET L2                           SMIJL         James Smith          VANTHO        Thomas Vanlith      PINB          Brian Pine
DRIVER CODE   DRIVER NAME          FARC          CJ Farley            WEIRG         Robert Weitzman     ROMKEN        Ken Romanick
GILRO         Ron Gilmore          DAUD          David Daugherty                                        SCRUS         Russell Schnitterker
GOAKEN        Ken Goard            BEHP          Paul Behler          FLEET LA                          WOED          David Woerner
PETGER        Gerald Pettit        SHANMI        Mike Shannon         DRIVER CODE   DRIVER NAME         ZOLJO         John Zoller
ADARI         Ricky Adams          GRIMAT        Mat Griffin          RIVD          Diana Rivera
                                   BWILLI        William Brown        MAGJO         Jose Magallanes
FLEET LG                           STATYR        Tyrone Stamper       VALR          Richard Valentine
DRIVER CODE   DRIVER NAME                                             MARTR         Robert Martinez
UNDRI         Richard Underwood                                       HIGFR         Fred Higgins
LITRA         Ron Little                                              BLAJO         Jorge Blanco
HORST         Steve Horn                                              WHITD         Don White
LEFMO         Moagi Lefatshe                                          SINMAT        Matt Sinclair
                                                                      BERTR         Robert Berry
                                                                      FRARI         Rickey Fairly
                                                                      LOPEMA        Mark Lopez
                                                                      SMYE          Elden Smythe
                                                                      BOTD          Don Bothello

   Nampa Fleet LI Travels
   One Million Safe Miles
   During the first week of October, the Sorrento                         Nampa's previous performance was over 900,000
   Logistics Fleet in Nampa, ID, passed the                               miles with 1 minor accident. Making the feat
   1,000,000 accident-free mile mark. The Fleet                           even more impressive is the fact that much of the
   transports Sorrento cheese products throughout                         driving takes place in the LA, SF Bay, Seattle, and
   the West and Southwest and to Buffalo, NY. The                         Dallas metro areas which are statistically the
   45 drivers and 42 trucks in the fleet have a                           most accident prone driving areas in the US.
   tremendous safety record in 2003. In addition,                         Congratulations to a fine group of professionals.

                                    DRIVERS                                                             MANAGERS
 Maurice Augustine                Andre Ford                     Kevin McClure                            Paul Nagy
 Fred Behm                        Larry Fuller                   Johnny Mogort                            David Bartlett
 Chris Breckstrand                Bob Geisendaffer               Mark Morton                              Mark Henschied
 Jared Bronson                    Jerry Ginter                   Jay Nichol
 Ted Cash                         Jean Guarino                   Ben Pasion
 Duane Cone                       Steve Guasta                   James Penzo
 Robert Cook                      Bob Helm                       Kevin Pierson
 Carlos Cortez                    Roger Jones                    Don Pomrenke
 Clint Cowley                     Clark Kauffman                 Judy Potter
 Del Cundiff                      Michele Kauffman               Mike Smith
 Mona Lisa Cundiff                William Kelly                  Henry Souza
 Ed Darosa                        Kevin Lammers                  Theresa Spangler
 Randy Davis                      Lister Leavitt                 James Starr
 Merrill Felt                     Rich Lee                       Jim Vitorsky
 Bob Fogg                         Jeff Matt

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