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					INSURANCE
COLLECTION
EXECUTIVES


Annual Conference – 2008
  San Diego, California
 President’s
  Welcome



Tom Yodzis
Director of Collections
CNA Insurance Companies
      Logistics




Ken Godfrey
Executive Director
Insurance Collection Executives
      Antitrust
        Policy
      Statement


David Rose, Attorney
Wright, Robinson, Osthimer &
Tatum
Organizational
  Highlights
 2007 - 2008

   Tom Yodzis

  ICE Conference
   October, 2008
             ICE Board Members
Tom Yodzis          President

Pat Archambault     Vice President
                    Chair, Education Committee

Jim Mennen          Treasurer

Sharyn Milsky       Secretary

Tony Malta          Chair, Benchmarking Committee

Bill Haddock
Michael Kronander
Peter Veiga
         ICE Key Contributors

Ken Godfrey     Executive Director


Gary Woodring   Mr. All Star ICE Member


David Rose      ICE Attorney
             ICE Growth
          Member Companies

40
                                       38           38
35

30

25
                          24
             23
20

15
     2005/2006    2006/2007    2007/2008    2008/2009
              ICE Growth
           2008 New Members

 All Risk - First Broker Member!

 American Family

 Burlington

 Preferred Employers Insurance Company

 Zenith
             Conference Attendance

100                   95     89
 90             78
 80
 70
       56
 60
 50
                                   No. of Attendees
 40
 30
 20
 10
  0
      2005    2006   2007   2008
               2008 ICE Accomplishments
ICE Board of Directors Development
 Elected Pat Archambault Vice President
 New Board members elected - Bill Haddock, Michael Kronander,
   and Peter Veiga

Education of our membership
 ICE Certification and Associate Programs continue growing
    13 received certification status in „08
    24 since inception in 2007
    1 person attained Associate Designation

 Conducted our second webinar – “World Class Service in a
  Changing World” - over 250 participants from 22 carriers

 Published the Spring edition of the ICE education newsletter

 Four regional ICE certification classes scheduled
         2008 ICE Accomplishments


 Improved the financial stability of ICE
 Trademarked ICE Name & Logo
 Developed ICE Database with online
  conference registration
 2009 & 2010 Conference Planning Underway
 Published two Benchmarking Surveys
 The best insurance billing and collections
  network around!
          2008 ICE Accomplishments

 Improved ICE Forum site on
  www.theicesite.com
 Expanded name recognition in our industry
 Involved 21 members on ICE committees
 Assumed lead role in ACORD working group
  for Account Current Standards
 Reduced the cost of ICE membership
 Kept conference fees level for 3 years
 Researched an industry rate for credit card
  fees
                   ICE Future


 Continue reductions in membership fees
 Expand on industry initiatives (credit cards,
  account current standards)
 Increase training opportunities including
  regional certification classes
 Grow membership
 Increase membership participation
 Continue to improve conference experience
               ICE Future



     What do you want
     ICE to do for you?
Two Options:
  Let us know
  Get involved
INSURANCE
COLLECTION
EXECUTIVES


Annual Conference – 2008
  San Diego, California

				
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