Pest Control Pests in University buildings can be disruptive to normal operations and, in some cases, present a health and safety hazard to the occupants. To clarify steps to be taken for pest control, the following information is provided. Non-Emergencies For pest infestations such as insects (ants, cockroaches, etc.) and pests behind walls or above ceilings that cannot be seen, contact your area services shop and report the problem. The University's pest control vendor checks the complaint log on Monday, Wednesday and Friday, and will decide on the most appropriate course of action, which may include spraying, baiting or trapping. Emergencies Some pest problems require immediate action. This includes flying pests (birds, bats) in buildings and/or rodents (such as squirrels, chipmunks, etc.) which are interfering with normal operations. These problems should first be referred to the Office of Physical Plant: Patsy DelBaggio (office: 865-4372; cell: 777-4622), or in his absence, Bob Yearick (office: 865-6181; cell 777-6181) who will attempt to resolve the problem. Note that Patsy and Bob work from 5:30am to 1:30pm. If neither of these individuals can be contacted and the problem requires immediate action, or if the animal appears to be acting in a strange manner suggesting illness or injury, contact University Police at 863-1111. Be aware that University Police may determine that it is necessary to destroy the animal to remove it from the building. The University's pest control vendor will also respond to emergencies within 3 hours of being contacted. They may be summoned by contacting the OPP Work Reception Center at 865-4731. In Dining Commons and Residence Halls, similar procedures should be followed; contact the area Housing Manager who will in turn contact the pest control vendor. Emergencies should be referred to University Police. At non-University Park locations, contact the Business Office for assistance with pest problems. To help prevent pests from entering buildings, please be sure to close all windows and doors at the end of the workday, regardless of the outdoor temperature. Most birds, bats and rodents enter buildings through open windows or doors.