FY09 Compact Planning Process

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							                              FY09 Compact Planning Process
                                            Notes:
Please submit any comments or questions to the Compact Planning Feedback Form.

Phase I: Conduct Compact Planning Sessions

 1         18 meetings were conducted with faculty, staff, and students in September and October, 2008.
 2       ~ 175 individuals participated.
 3       Over 200 comments were received.

Phase II: Analysis of Session Feedback

 1       Comments were grouped by topic.
 2       Over 130 topic areas were identified.
 3       Topic summary information was published on the Compact Planning Website.


Phase III: Consolidate Requests into Possible Project List

 1       'Compact Planning Request for FY10 and Beyond' were published on the Compact Planning
         Website.


Phase IV: Develop List of Approved Projects

 1       6 Projects were identified as FY10 Projects. A FY10 Project means the project is anticipated to
         begin in FY10 or has already started.




                                   Enterprise Information Technology Services
                                                    9/17/2009
                                                   Page 1 of 9
               Compact Planning Proposed Request for FY10 and Beyond
Record                                                                                                     1
                        Topic                           Project Title                     Project Status
 ID#
    319 Advising                      Online advising solution for the university      Proposed
                                      ASG: Create a mechanisms to subsides ASG
    322 ASG                           services                                         Proposed
                                      Student Software: Improve access to student
    361 Campus Licensing              versions of software                             Proposed
                                      Subscriptions: Aggregative university
    362 Campus Licensing              subscriptions to leverage better pricing         Proposed
                                      Increase utilization of technology in the
    373 Classroom Technology          classroom                                        Proposed
                                      Communication: Better understanding how
                                      changes in central applications affect
    324 Communication                 departments                                      Proposed
                                      Compact Planning: Extend to other areas on
    329 Compact Planning              the UGA campus                                   Proposed
                                      Computer Labs: Create a process in which
                                      students can load computer lab software on
    327 Computer Labs                 personal computers.                              Proposed
                                      Computer Labs: Improve the process of
                                      computer locking so computers aren't locked
    360 Computer Labs                 and unavailable for use                          Proposed
                                      Power Consumption: Update settings on
                                      campus computers in order to decrease power
    330 Computer power consumption    consumption                                      Proposed
                                      Course Evaluations: Creation of an online
    342 Course Evaluations            course evaluation system                         Proposed

                                      Credit Card Payments: Enterprise approach
    331 Credit Card                   for secure online ordering options               Proposed
                                      Digital Media Collaboration: Need for faculty,
                                      staff, and students to collaborate on digital
    334 Digital Media Collaboration   media in varying locations                       Proposed




                                         Enterprise Information Technology Services
                                                          9/17/2009
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               Compact Planning Proposed Request for FY10 and Beyond
Record                                                                                                     1
                          Topic                          Project Title                    Project Status
 ID#
                                       Distance Learning: Increase access to off-
                                       campus services and dedicated distance
   335 Distance Learning               learning classrooms                             Proposed
                                       Dorms: Increase network connectivity to
   338 Dorms                           better support video content                    Proposed
                                       EITS Services: Create a service catalog with
   341 EITS Services                   identified service owners                       Proposed

                                       EITS Services: Create a better understanding
   339 EITS Services                   for campus on the services EITS offers          Proposed
                                       EITS Knowledge Base: Create EITS
                                       knowledge base to share expertise within
   340 EITS Services                   EITS                                            Proposed
                                       Faculty Data: Need authoritative source for
   343 Faculty Data                    data                                            Proposed
                                       Firewall: Standardized solution for extended
   344 Firewall                        campus locations                                Proposed
                                       Utilities: Create a better funding model for
   369 Funding                         water, heat, and electrical on campus           Proposed
                                       Departmental Fund Sharing: Create a
                                       mechanism to allow for the sharing of funds
   333 Funding                         for IT needs                                    Proposed
                                       HIPPA Data: Create infrastructure around
   346 HIPPA                           HIPPA data.                                     Proposed
   318 IMS Data                        Access to IMS data for advising purposes        Proposed
   358 Information Security Services   Extended Campus: Security Training              Proposed
                                       Access to additional consulting services
   374 Information Security Services   offered by Information Security                 Proposed
                                       IT Collaboration on campus: Increasing the
   328 IT Collaboration                collaboration partnerships on campus            Proposed
                                       IT Expertise Database: Launching of the
   347 IT Expertise Database           database                                        Proposed



                                          Enterprise Information Technology Services
                                                           9/17/2009
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               Compact Planning Proposed Request for FY10 and Beyond
Record                                                                                                             1
                        Topic                                    Project Title                    Project Status
 ID#
                                             IT Policies: Create a central repository of all
   348 IT Policies                           UGA IT policies in one common area                FY10 Project
                                             IT Professional Helpdesk: Create a IT
                                             Professional Helpdesk which will allow UGA
                                             Technology Staff direct access to Level 2/3
   345   IT Professional Helpdesk            expertise.                                        Proposed
   349   Kronos                              Kronos--Student Worker Time Reporting             Proposed
                                             Learning Management System: Capability to
   371   Learning Management System          cc individuals in LMS emails                      Proposed
                                             Macintosh Support: Improve Macintosh
   350   Macintosh Support                   Support for end users                             Proposed
                                             Mobile solutions: Ability to utilize mobile
   351   Mobile solutions                    features                                          Proposed
                                             Support to the Jack: Extended Campuses
   352   Network Support Wired and Wireless Solution                                           Proposed
                                             CESS Process: Integrate Web Development
   326   Procurement                         Standards into the process                        Proposed
                                             Procurement (Sciquest): Streamline the
   356   Procurement                         purchasing process                                FY10 Project
                                             Project Management: Enterprise Solution for
   357   Project Management                  UGA                                               Proposed
                                             Property Control System: Add improvements
                                             to make updates directly and process off-
   323   Property Control System             campus information online                         FY10 Project
                                             Create a central repository of all applications
   320   Repository for all UGA applications (developed and off the shelf)                     Proposed
                                             Research: Provide free web publishing
                                             mechanism to enable researchers to publish
   325   Research                            research online                                   Proposed
                                             Residence Halls: Increase the software
   336   Residence Halls                     available in the labs                             Proposed
                                             Residence Halls: Kiosk available for email
   337   Residence Halls                     and basic applications                            FY10 Project

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                  Compact Planning Proposed Request for FY10 and Beyond
Record                                                                                                                         1
                             Topic                                           Project Title                    Project Status
 ID#

                                                         Schools and Colleges Applications: Improve
                                                         applications/systems for colleges/schools
      332 Schools and Colleges Applications              which need special accommodations                 Proposed
      353 Student System                                 Student System: Replacement for OASIS             Proposed
                                                         OASIS: Add privacy controls similar to
      354 Student System                                 Facebook                                          Proposed
      355 Student System                                 OASIS: Online Tutorial for Orientation            Proposed
                                                         Installing College specific applications in the
      363 Terry College                                  SLC                                               Proposed
                                                         Online Testing: Evaluation options for course
      365 Testing-Online                                 testing online                                    Proposed
                                                         UGA Webspace: Improve Security on web
      359 UGA Webspace Security                          folders                                           FY10 Project
                                                         UGACard and MyID: Streamline the
      367 UGACard/MyID                                   integration of UGACard and MyID                   FY10 Project

                                                         Archnews and UGAlert: Improve process for
      321 UGAlert and Archnews                           keeping information current in these systems      Proposed
                                                         VPN: Create enterprise option for web-based,
      368 VPN                                            client-less VPN solution                          Proposed
                                                         Web Developers: Creation of a web
      370 Web Developers Portal                          developers portal                                 Proposed
                                                         Web Server: Off-site server for crisis
      366 Web Server Business Continuity                 communication                                     Proposed

  1       A FY10 Project means the project is anticipated to begin in FY10 or has already started.




                                                             Enterprise Information Technology Services
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                                          FY09 Compact Planning Comments

                                                 Topic                                                       Number of Comments
Access to Data                                                                                                                     1
Advising Online                                                                                                                    1
Alternate Identifier                                                                                                              11
Application Ownership                                                                                                              1
Applications available at UGA: Creating a central repository of information                                                        1
Apprenticeship Program: Establish a formal program                                                                                 1
Appropriate Use of 3rd Party Tools - Hosted                                                                                        1
ArchNews                                                                                                                           1
ArchNews and UGAAlert databases: Process for keeping information current                                                           1
ArchNews: Inability to include attachments and Time-delay of some messages                                                         1
Areas of Interest-HTML Email                                                                                                       1
ASG Services: Creating a possibility for subsidizing                                                                               1
Asset Management                                                                                                                   1
Better understanding/communication on impact of central application changes on departments                                         1
Calendar: Options for faculty/staff vs. students                                                                                   2
Central Web Publishing Service                                                                                                     1
Centralized Backup                                                                                                                 3
CESS Process: Incorporate Web Development Standards                                                                                2
CITP Structure                                                                                                                     1
Classroom Software: Flexibility with software installation for students with their own computer                                    1
Collaboration                                                                                                                      9
Communication: Utilize IT to improve overall communication                                                                         1
Compact Planning Process                                                                                                          12
Computer Power Consumption: Update settings to use less power                                                                      1
Credit Card Order: Secure Online Ordering options                                                                                  1
DegreeWorks                                                                                                                        1
Departmental Application: Better awareness among departments about applications being developed                                    3
Departmental Needs: Understanding special needs departments and where duplication exists                                           1
Departmental Partnerships: Funding                                                                                                 4
Digital Media Collaboration                                                                                                        1
Disaster Recovery                                                                                                                  5
Distance Learning: Increase access to services off-campus and dedicated distance learning classrooms                               1
Document Management                                                                                                                3
Dorm Computers: Load Additional Software                                                                                           1
Dorms: Kiosk for email and basic applications                                                                                      1
Dorms: Network Connectivity                                                                                                        1
EITS - IT Liaison                                                                                                                  1
EITS Budget                                                                                                                        2
EITS Knowledge Base                                                                                                                1
EITS Services: Develop service managers for EITS services                                                                          1


                                                                            Enterprise Information Technology Services
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                                           FY09 Compact Planning Comments

                                                 Topic                                                        Number of Comments
Access to Data                                                                                                                     1
Advising Online                                                                                                                    1
EITS Services: Improve Awareness and Understanding of services offered                                                             4
Email and Calendar system                                                                                                          4
Email Next-Generation: How will listservs work and what is the effect on communication?                                            1
Email System                                                                                                                       2
Email: 3rd Party Tools Policy                                                                                                      1
Employee Orientation: Establish a technical new employee orientation                                                               1
Enterprise Data Management                                                                                                         1
Enterprise Data Management Solution                                                                                                5

Enterprise Data Management: Standard APIs to access data for UGA central organization and Departments                               1
Evaluations Online                                                                                                                  2
Extended Campuses: Bandwidth Needs                                                                                                  1
Extended Campuses: Input on UGA Business Applications                                                                               5
Faculty Data: Need for Authoritative Source                                                                                         1
Firewall: Standardize solution                                                                                                      1
Graduate Students Systems: System is needed similar to DARS                                                                         1
Griffin Campus: Bandwidth needs                                                                                                     3
Helpdesk                                                                                                                            1
Helpdesk: IT Professional Helpdesk in order to access Level 2/3 assistance                                                          1
HIPPA Data                                                                                                                          1
Hosted Solutions: Timeline on policy decision                                                                                       1
Hosting for servers centrally                                                                                                       2
Hosting Options for UGA Enterprise Systems                                                                                          1
ID Management                                                                                                                      12
IT Expertise Database                                                                                                               2
IT Leadership                                                                                                                       4
IT Policy                                                                                                                           2
IT Staff                                                                                                                            1
IT Standards                                                                                                                        1
ITIL (Information Technology Infrastructure Library)                                                                                1
Kronos - Student Time Sheets                                                                                                        1
Learning Management System                                                                                                          7
Library - Ensuring continued ability to conduct research off campus                                                                 1
Library Special Collections Network Connectivity                                                                                    1
Macintosh Support                                                                                                                   1
Meetings: Online Collaboration Options                                                                                              1
Mobile Solutions: Ability to utilize mobile features                                                                                2
Network Support Wired and Wireless                                                                                                  4


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                                      FY09 Compact Planning Comments

                                            Topic                                                     Number of Comments
Access to Data                                                                                                             1
Advising Online                                                                                                            1
Network Support Wired and Wirless: Extended Campuses Integration                                                           2
New Technology Symposium: UGA version of the BOR Annual Computing Conference                                               1
OASIS                                                                                                                      9
OASIS: Add Privacy Control Features similar to Facebook                                                                    1
OASIS: Online Tutorial for Orientation                                                                                     1
Off Campus Areas - Access to Basic Services                                                                                1
Online Directory: Updating Email                                                                                           1
Online Syllabus                                                                                                            1
Portal                                                                                                                     2
Printing Kiosk                                                                                                             1
Procurement                                                                                                                1
Project Management: UGA Enterprise Solution                                                                                1
RCC: Capacity-Storage and Bandwidth                                                                                        1
RCC: Research Administration System                                                                                        1
RCC: Sustainable Funding Model                                                                                             3
RCC: Support for Web Services                                                                                              1
Records Retention Policy                                                                                                   1
Security                                                                                                                   1
Security Awareness, Training, and Education                                                                                4
Security Consulting: Request for enhanced consulting services                                                              1
Security Standards                                                                                                         1
Security Training: Extended Campuses increase options                                                                      1
Security: Improve security on UGA Webspace                                                                                 1
Servers: Standards for setting up servers                                                                                  1
SharePoint                                                                                                                 1
SLC Computers: Improve process for computers locking after use                                                             1
Software Purchasing: Students                                                                                              1
South Milledge Connectivity Areas                                                                                          1
SSN Out of Business Processes                                                                                              2
Streaming Video and Audio                                                                                                  1
Student Lab Closings: Impact                                                                                               1
Student Software                                                                                                           1
Student System                                                                                                             1
Student Tech Fee                                                                                                           1
Student Workers: Utilization during breaks                                                                                 1
Subscriptions: Aggregate subscriptions for leverage in pricing                                                             1
Technical Support for Departmental Techs                                                                                   1
Telephony                                                                                                                  2


                                                                     Enterprise Information Technology Services
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                                            FY09 Compact Planning Comments

                                                  Topic                                                         Number of Comments
Access to Data                                                                                                                       1
Advising Online                                                                                                                      1
Terry-Business Software/SLC                                                                                                          2
Terry-Course Specific Laptop Requirement                                                                                             1
Testing and Examinations: Provide a mechanism for online testing                                                                     1
UGA Mail Interface                                                                                                                   1
UGA Online Services: Increase enterprise solutions for evaluation tools, course offerings                                            1
UGA Website: Off-site server for crisis communication                                                                                3
UGACard and MyID: Streamlining processes                                                                                             2
UGAMail                                                                                                                              6
UGAMail: Continued POP Support in new system                                                                                         1
Utilization of technology in the classroom                                                                                           3
Virtualization                                                                                                                       1
VPN                                                                                                                                  1
Water, heat, and electrical services bills funding model                                                                             1
Web Developer Portal                                                                                                                 1
Web Upgrades to CAPTCHAs                                                                                                             1
WebCT - cc mail capability                                                                                                           1
WebCT: grade sheet- ability to have more than one                                                                                    1
Wireless                                                                                                                             2
Wireless Printing                                                                                                                    1




                                                                               Enterprise Information Technology Services
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