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SOCIAL MEDIA OPEN SOURCE SOFTWARE FOR CONNECTING WITH CONSUMERS

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Social Media Open Source Software for Connecting with Consumers Notes and information • Notes and PowerPoint presentation can be found at the following URLs: • Kirk Keller‟s blog • • Joshua Bullock‟s blog • What is Social Media? • “Social media is an umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words and pictures. This interaction, and the manner in which information is presented, depends on the varied perspectives and „building‟ of shared meaning, as people share their stories, and understandings.” - Wikipedia.com “Social Media” Comparison Web 1.0 One-to-many Web 2.0 Many-to-many Preach/spin Control Formal & predetermined Advocate Influence or persuade Informal & dynamic • FaceBook • Blogger, WordPress • YouTube • Wikipedia • Del.icio.us • Flickr/Yahoo! • Twitter Examples of Social Tools As an individual... • You can enhance your social network • Find others who have similar • experiences Initiate grassroots campaigns As an organization... • Your agency is already out there • Your supporters • Your employees • Your detractors • Your agency‟s message is not out there Defining Accessibility for Social Media Tools • Accessibility of output • HTML output of most tools is accessible • Accessibility of input • Form processing on the back-end of many systems still need work Hosted Solutions • Blogger • Facebook • Twitter • WordPress Installable Solutions Content Management Systems • Drupal • Plone • Quick and Easy • • WordPress Blogging Software WordPress • CSS-based blogging solution • RSS syndication built in • Emphasis on accessibility • Small footprint • Easy installation/management • Active community WordPress (cont.) • MDC “Fresh Afield” blog • Running for 9 months at MDC • • Many templates and themes already exist • Reskinned the WordPress install with CSS standard to the MDC site Final Thoughts • Word Press maintains extensive • instructions and assistance for users to maintain accessibility of posting • Juicy Studio reviews popular CMS from an accessibility point of view • More Info • Notes and PowerPoint presentation can be found at the following URLs: • Kirk Keller‟s blog • • Joshua Bullock‟s blog •

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