PBX Comparisons - Milsoft Utility Solutions

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                                                                                                                                  Description
Manufacturer             Product                                Models                                                                                                                                          Hosted or Managed   Business Size                      Extensions per unit              Extensions          VoIP IP/PBX PBX Estimated Cost           Lowest Price per User   Auto Attendant   Outlook Integration   Management         Call Center Feature Available
                                                                                                                                  The 3Com® VCX™ IP Telephony module is one of a series of applications in
                                                                                                                                  the 3Com Convergence Applications Suite designed to help companies            Managed             Small, Medium                      100 / 250                        250                                                                                  Optional         Yes                   PC and Web Based   Yes, optional
3Com                     3Com® VCX® Platform                    Connect 100, Connect 200, V6000, V6001, V7000                     eliminate the boundaries of time and distance.
                                                                                                                                  Three NBX IP telephony platforms are available to meet the needs of SMB
                                                                                                                                  organizations. All of them include advanced applications like Automatic Call
                                                                                                                                  Distribution, graphical Call Detail Recording and Desktop Call Assistant, and Managed             Medium, Large                      250                              1,500                x               $6000                   $24                     Optional         Yes                   PC and Web Based   Yes, optional
                                                                                                                                  all can support up to 72 ports for Auto-Attendant/Voicemail and 400 hours of
3Com                     3Com® NBX® Platform                    V3001 Analog, V3001R, V3000 BRI-ST                                message storage.
                                                                                                                                  High performance platform for delivering scalable VCX Enterprise SIP-based
                                                                                                                                  multimedia and multisite IP communications applications for up to tens of     Managed             Medium, Large, Enterprise          5,000 / 10,000                   50,000+                                                                              Optional         Yes                   PC and Web Based   Yes, optional
3Com                     V700 Server Series                     V7005, V7205                                                      thousands of users
                                                                                                                                  Economical, high-availability IP telephony platforms that deliver carrier-class
                                                                                                                                                                                                                  Managed           Small, Medium, Large               100                              100                                                                                  Optional         Yes                   PC and Web Based   Yes, optional
                                                                                                                                  VCX Enterprise SIP-based services to branch sites with up to 100 users
3Com                     V6x00 Branch Location Series           V6000, V6001
                                                                                                                                  With Virtual Office, you get all the business features that Fortune 500
                                                                                                                                  companies have come to know and appreciate, including auto
                                                                                                                                                                                                                 Hosted             Small                              1                                50+                  x               $39.99 +                24.99                   Yes              Yes                   Web Based          Yes (Optional)
                                                                Virtual Office, Virtual Office Pro, Hosted Key System, Business   attendant, corporate directory, music-on-hold, conference bridge, and ring
8x8 (Formerly Packet8)   Virtual Office (Unlimited Extension)   Basic,                                                            groups.
                                                                                                                                  AastraLink Pro 160 IP-PBX is a Linux-based appliance that hosts Asterisk®
                                                                                                                                  open source PBX software. Targeted for 25 users and under, the AastraLink
                                                                                                                                                                                                                 Managed            Small                              25                               50                         x         $999                    $20                     Optional         Yes                   PC and Web Based   Yes
                                                                                                                                  Pro provides all the standard PBX/Key System features and functionality
                                                                                                                                  while leveraging a host of new IP-based services.
Aastra                   AastraLink                             Pro 160
                                                                                                                                  With AccessLine SmartVoice, the customer keeps the same phone
                                                                                                                                  equipment and features they already have today. We let you provide them
                                                                                                                                  additional features such as remote call forwarding, sequential ringing,      Managed              Small                              4+                                                          x     x                           $29                     Yes              No                    Web Based          No
                                                                                                                                  voicemail, automated attendant, fax mail and much more. All additional
AccessLine               SmartVoice                             Express, Analog, Digital, Enhanced                                features work with the customer’s existing phone system.
                                                                                                                                  A phone system designed specifically for small businesses and home
                                                                                                                                  offices. AccessLine's Digital Business Phone System is onen of the easiest
                                                                                                                                  and most affordable option for small businesses and home offices looking for
                                                                                                                                                                                                               Managed              Small                              2+ / 3+                          17                               x   $200+                   37                      Yes              No                    Web Based          No
                                                                                                                                  a business telephone system. Whether you need a system with 2 line or
                                                                                                                                  multi-line capability, AccessLine offers a complete phone system for your
AccessLine               Digital Phone System                   Small Office, Home Office                                         small business.
                                                                                                                                  Allworx gives you the luxury of choice in telephone technology. Our systems
                                                                                                                                                                                                                 Managed            Small, Medium                      24 / 30                          150                        x                                                         Yes              Yes                   PC Based           Yes
                                                                                                                                  supports both analog and VoIP phones — in any combination.
Allworx Corp.            Phone Systems                          6x, 24x
                                                                                                                                  Whether your company is large or small, branch office or headquarters,
                                                                                                                                  single site or multiple offices, Antigen has the right VoIP phone system for
                                                                                                                                  your business. Antigen IP PBX systems have been designed to be robust,
                                                                                                                                  flexible, reliable and cost effective – and easily scale in both size and      Managed            Small, Medium                      48 / 96                                                     x         $1700                   $35                     Yes              Yes                   PC Based           Yes
                                                                                                                                  capability. Since the features are delivered as software, unlike proprietary
                                                                                                                                  hardware-based phone systems, you are in control, able to deploy exactly
                                                                                                                                  the features and applications your business requires.
Altigen                  ALTI-MAX1000                           ALTI-MAX1000-A3, ALTI-MAX1000-R1
                                                                                                                                  Whether your company is large or small, branch office or headquarters,
                                                                                                                                  single site or multiple offices, Antigen has the right VoIP phone system for
                                                                                                                                  your business. Antigen IP PBX systems have been designed to be robust,
                                                                                                                                  flexible, reliable and cost effective – and easily scale in both size and      Managed            Medium, Large, Enterprise          100 / 200 / 400                  5000                       x         $2500                   $25                     Yes              Yes                   PC Based           Yes
                                                                                                                                  capability. Since the features are delivered as software, unlike proprietary
                                                                                                                                  hardware-based phone systems, you are in control, able to deploy exactly
                                                                ALTI-OFFICE1G-IP2, ALTI-OFFICE2G-R1, ALTI-OFFICE3G-
                                                                                                                                  the features and applications your business requires.
Altigen                  ALTI-OFFICE                            R2
                                                                                                                                  Your business success depends on effective communication with
                                                                                                                                  colleagues, employees, customers and partners. Today countless options
                                                                                                                                                                                                               Hosted               Small, Medium                      1                                30                   x                                                               Yes              Yes                   PC Based           Yes
                                                                                                                                  are available - e-mail, messaging, conferencing, voicemail, phone, video and
CallTower                Unified Communications Solution        IP PBX                                                            fax, to name a few. All can empower your work.
                                                                                                                                  According to Cisco, everything you need to serve your communications
                                                                                                                                  needs—from data and voice to video and wireless—can be found in the            Managed            Small                              48                               N/A                        x                                                         Yes              Yes                   PC Based           Yes
                                                                                                                                  Cisco Smart Business Communications System
Cisco Systems            Smart Business Communication System    SCBS
                                                                                                                                  Cisco Unified Communications Manager Express provides call processing to
                                                                                                                                  Cisco Unified IP Phones for small or branch-office environments. It enables
                                                                                                                                                                                                              Managed               Medium                             720                              N/A                        x                                                         Yes              Yes                   PC Based           Yes
                                                                                                                                  the large portfolio of Cisco Integrated Services Routers (ISRs) to deliver
Cisco Systems            Manager Express 7.1                                                                                      unified communications features
                                                                                                                                  Communicate effectively by reaching the right resource the first time. Now
                                                                                                                                  your small business can deploy an affordable, easy-to-manage
                                                                                                                                                                                                              Managed               Small, Medium, Enterprise          240 / 500 / 30,000               300000                     x                                                         Yes              Yes                   PC Based           Yes
                                                                                                                                  communications system with Cisco Unified Communications 500 Series for
Cisco Systems            Unified Communications Manager         500, Express, Business Edition, Call Manager                      Small Business.
                                                                                                                                  With Covad Integrated Access, you get one experienced provider for both
                                                                                                                                  voice and data. One monthly bill that lowers your costs. One number to call Hosted                Small                              35                               35                   x                                                               No               No                    Web Based          No
Covad                    Covad Integrated Access                                                                                  for 24x7 expert support. It's one great way to save!
                                                                                                                                  Demanding small offices or home offices that need a professional phone
                                                                                                                                                                                                                 Managed            Small                              15                               15                         x         $1595                   $100                    Yes              Yes                   Web Based          Yes
Digium Asterisk          Switchvox® IP PBX SOHO                 Switchvox SOHO                                                    system.

                                                                                                                                  Small to medium sized businesses seeking a full feature set and powerful
                                                                                                                                                                                                                 Managed            Small, Medium                      30 /150/ 400                     N/A                        x         $3,195 - $5,995         $100                    Yes              Yes                   Web Based          Yes
                                                                                                                                  functionality.
Digium Asterisk          Switchvox® IP PBX SMB                  AA60, AA300, AA350
                                                                                                                                  Featuring the first Digium-developed Asterisk GUI™ framework, the Asterisk
                                                                                                                                  Appliance 50 (AA50) integrates all the telephony needs of a small business
                                                                                                                                                                                                                  Managed           Small                              50                               N/A                        x         $1,259.50 - $1,919.50   $60                     Yes              Yes                   Web Based          Yes
                                                                VoIP Only (S800i), Eight Trunk (S808B), and Four Trunk plus       into a single platform by effectively combining the benefits and reliability of
Digium Asterisk          Asterisk Appliance 50 (AA50)           Four Station (S844B).                                             today's high-quality voice.
                                                                                                                                  Whether you operate alone from a home office or have more than two
                                                                                                                                  hundred employees distributed across the globe, there's a Quadro IP PBX to
                                                                                                                                                                                                                  Managed           Small, Medium, Large, Enterprise   18 / 66 / 192                    N/A                        x         $895 - $3,795           $45                     Yes              Yes                   Appliance Based    Yes
                                                                                                                                  fit your budget and make your company appear bigger, faster and more
Epygi                    IP PBX                                 2x, 4x, 16x, 6L, 4Li, M 32x                                       sophisticated.
                                                                                                                                  Quadro FXO, ISDN, FXS and E1/T1 gateways are a modular approach to
                                                                                                                                  adding additional outside PSTN or traditional telephone service lines to a
                                                                                                                                                                                                                  Managed           Small, Medium, Large, Enterprise   4 / 6 / 16 / 30 / 60             N/A                        x         $695 - $4,295           $63                     Yes              Yes                   Appliance Based    No
                                                                                                                                  corporate phone network that utilizes an Epygi Quadro IP PBX or other SIP
Epygi                    Gateway                                FXO, ISDN, FXS, E1T1,                                             based IP PBX systems.
                                                                                                                                  This fully flexible communications platform can support both digital
                                                                                                                                                                                                                 Managed            Small, Medium, Large               40 / 52 / 84 / 192 / 408 / 816   N/A                        x                                                         Yes              Yes                   PC Based           Yes
                                                                                                                                  telephony and IP-to-the-desktop in any desired combination
ESI                      Communication Servers                  1000, 600, 200, 100, 50, 50L
                                                                                                                                  You may have a smaller business, but you still need plenty of big-business
                                                                                                                                  capabilities like full-featured voice mail, auto attendant, and conference-    Managed                                               28                               N/A                        x                                                         Yes              Yes                   PC Based           Yes
ESI                      C-Plus Systems                         C-Plus, C-Plus Executive                                          calling.
                                                                                                                                  If you're a growing business looking for a phone system without a costly
                                                                                                                                  upfront investment, Fonality’s Hosted UNBOUND service is the perfect
                                                                                                                                                                                                                 Hosted             Small                              1                                N/A                  x               $25 - $70               $25                     Yes              Yes                   Web Based          Yes
                                                                                                                                  solution. UNBOUND gives users advanced PBX features and the cost
Fonality                 UNBOUND                                Hosted Service                                                    savings of VoIP in a single solution.
                                                                                                                                  PBXtra comes in 4 editions for different business with different needs.
                                                                                                                                  Whether you’re a small business with basic telephony needs, a national
                                                                                                                                  corporation with multiple offices, or a growing company with call center
                                                                                                                                                                                                             Managed                Small, Medium                      20/ 500                          N/A                        x         $295 - $6,995           $15                     Yes              Yes                   PC and Web Based   Yes
                                                                                                                                  needs, we have a system that’s right for you. Whichever you choose, you’ll
                                                                                                                                  be getting an affordable market-proven phone system that’s easy to use and
                                                                                                                                  manage, reliable, and scalable.
Fonality                 PBXtra                                 Standard, Professional, Call Center, Unified Agent
                                                                                                                              trixbox®, with a lowercase 't', is an IP-PBX software solution designed for
                                                                                                                              small and medium-sized businesses. trixbox comes in two flavors: the open-
                                                                                                                                                                                                              Managed   Small, Medium               200                          N/A           x   $2995             $15   Yes   Yes   PC and Web Based    Yes
                                                                                                                              source community edition and a hybrid-hosted, commercially-proven
Fonality                   trixbox                                   Base, Enterprise                                         solution.
                                                                                                                              onAngle’s HoPs gives your company a carrier-grade phone system loaded
                                                                                                                              with advanced features that are easy to use and can be customized to suit       Hosted    Small                       8 / 14 / 20 / 30             N/A       x       $45               $40   Yes   No    Web Based           Yes
FonAngle                   HoPs                                      Hosted PBX                                               your business needs.
                                                                                                                              Hosted VoIP PBX technology has advanced considerably in recent years,
                                                                                                                              and FreedomIQ has been designed to take full advantage of these                 Hosted    Small                       1                            N/A       x                               Yes   Yes   Web Based           Yes
FreedomIQ                  Hosted Voip                                                                                        developments.
                                                                                                                              Instead of shelling out capital for expensive PBX equipment only to watch the
                                                                                                                              technology become obsolete, all of your communications converge on              Hosted    Small, Medium, Large        1                            N/A       x                               Yes   No    Web Based           Yes
Gecko Tech                 SimpleVoIP                                Micro, Corporate, Professional, Enterprise               Geckotech's secure Cisco Powered network.
                                                                                                                              GlobalTone (our customized Hosted PBX product) is a business-grade
                                                                                                                              hosted PBX system using Voice Over Internet Protocol (VoIP) that provides
                                                                                                                              your business with a reliable alternative to costly PBX, IP PBX or Centrex
                                                                                                                              lines. GlobalPhone includes local phone service and long distance service,
                                                                                                                              with phone numbers available throughout the US. GlobalTone (our                 Hosted    Small                       1                            N/A       x       $19.75 - $34.75   $20   Yes   Yes   Web Based           Yes
                                                                                                                              customized Hosted PBX product) also provides SIP trunking for your existing
                                                                                                                              PBX or your new VoIP PBX. We use the award-winning Broadsoft soft switch
                                                                                                                              to deliver these services. IP trunking replaces traditional telephone trunk
Global Phone               GlobalTone                                Basic, Enhanced, Premium                                 lines.
                                                                                                                              A network hosted by iCore in our secure data center manages all of your
                                                                                                                              telecommunications services: telephone, video, Internet. iCore is responsible
                                                                                                                                                                                                              Hosted    Small, Medium               1                            N/A       x                               Yes   Yes   Web Based           No
                                                                                                                              for all maintenance and upgrades, providing seamless, transparent service
iCore Networks             VoPI - "Voice Over Private Internet"                                                               to all of your users.
                                                                                                                              Support 100 to 15,000 users with a single all-software, SIP-based IP PBX
                                                                                                                              application suite that easily integrates with your existing business            Managed   Small, Medium, Large        100                          15000     x   x                           Yes   Yes   PC Based            Yes
Interactive Intelligence   IP Solutions                                                                                       applications.
                                                                                                                              Make your small- to medium-sized business look like one of the big guys.
                                                                                                                              Enterprise-grade features that once required expensive hardware now come        Hosted    Small, Medium               1                            N/A       x       $30               $30   Yes   No    Web Based           No
Jive Communication         Jive Virtual PBX                          Business                                                 standard with every Jive Virtual PBX™.
                                                                                                                              Since 2000 M5 has been providing businesses across the United States with
                                                                                                                              the most reliable Hosted VoIP Business Phone Systems. M5 became the
                                                                                                                              market leader by providing more than just dial tone. M5 offers a VoIP Phone
                                                                                                                                                                                                              Hosted    Small, Medium, Large        1                            N/A       x                               No    Yes   Web Based           Yes
                                                                                                                              System that boosts business intelligence tools that give companies a
                                                                                                                              competitive edge
M5                         Hosted Business VoIP Phone System
                                                                                                                              Duet is the smart, easy choice for phone and Internet service because it's all-
                                                                                                                              inclusive. For one low, flat monthly price you get unlimited local and long-
                                                                                                                              distance calling,* high-speed SDSL or T1 Internet access and premium            Hosted    Small                       24                           N/A       x       $99+              $50   No    No    Web Based           No
                                                                                                                              calling features in flexible packages to fit your needs, from 2 to 24 phone
MegaPath                   Duet™                                     Phone and Internet                                       lines.
                                                                                                                              The Mitel® 3300 IP Communications Platform (ICP) provides enterprises
                                                                                                                              with a highly scalable, feature-rich communications system designed to
                                                                                                                                                                                                              Managed   Medium, Large, Enterprise   150 / 1400 / 5000            65,000        x                           Yes   Yes   PC based software   Yes
                                                                                                                              support businesses from 10-65,000 users. The 3300 ICP provides
                           Mitel Communications Director (MCD)
                                                                                                                              enterprise IP-PBX capability plus a range of embedd
Mitel                      (previously called 3300 ICP)
                                                                                                                              To be competitive, your small to medium-sized business needs to continually
                                                                                                                              improve customer service, increase employee productivity, and reduce the
                                                                                                                              cost of doing business. The Mitel SX-200® IP Communications Platform
                                                                                                                              (ICP) provides "Large Company" communications features and applications
                                                                                                                              to Small and Medium sized Businesses. The SX-200 ICP has the reliability        Managed   Medium, Large               150/ 600                     600           x                           Yes   Yes   PC based software   Yes
                                                                                                                              and comprehensive features of a PBX, the ease of use and cost
                                                                                                                              effectiveness of a key system, and the productivity-enhancing applications
                                                                                                                              and networking efficiency of IP. It is the system you need now with flexibility
Mitel                      Mitel SX-200 IP Communications Platform   SX-200 ICP CX/CXi Controller, SX-200 ICP MX Controller   to add functionality as your requirements change.
                                                                                                                              Offering advanced multimedia communications capabilities and substantial
                                                                                                                              cost savings for businesses with up to 250 users, Mitel 5000
                                                                                                                                                                                                              Managed   Small, Medium               50-250                       250           x                           Yes   Yes   PC based software   Yes
                                                                                                                              Communications Platform (CP) is based on open architecture interfaces and
Mitel                      Mitel 5000 Communications Platform        CS-5200, CS-5400, CS-5600                                standard protocols, giving you the flexibility.
                                                                                                                              Ideal for restaurants, retail, and convenience stores, and professional
                                                                                                                              business services such as law firms, insurance agencies, small healthcare
                                                                                                                                                                                                              Managed   Small                       52                           52            x                           Yes   Yes   PC based software   Yes
                                                                                                                              facilities and more, the IP-centric Mitel 3000 communications system
                                                                                                                              provides big business communications cap
Mitel                      Mitel 3000 Communications System
                                                                                                                              Access the communications technologies that best meet your needs – when
                                                                                                                              you’re ready to deploy them – with an Axxess converged communications
                                                                                                                              system. Axxess lets you integrate new VoIP technologies and devices with
                                                                                                                                                                                                            Managed     Medium                      500                          1000          x                           Yes   Yes   PC based software   Yes
                                                                                                                              traditional analog systems, giving you the flexibility to gradually and cost-
                                                                                                                              effectively migrate to an Mitel IP-based communications solution that runs on
Mitel                      Inter-Tel Axxess                                                                                   your corporate network.
                                                                                                                              Award-winning NEC Sphericall IP PBX delivers enterprise-class unified
                                                                                                                                                                                                              Managed   Enterprise                  1000                         30,000        x                           Yes   Yes   Web Based           Yes
                                                                                                                              communications
NEC                        Spherical IP PBX
                                                                                                                              The UNIVERGE Communications Server is the ideal system for SMBs that
                                                                     SV8500, SV8300, SV8100, SV7000,                                                                                                          Managed   Medium, Large, Enterprise   384                          25,000        x                           Yes   Yes   Web Based           Yes
                                                                                                                              wish to compete and grow their businesses over time.
NEC                        UNIVERGE                                  NEAX2400IPX,NEAX2000IPS
                                                                                                                              UX5000 provides the latest Voice over Internet Protocol (VoIP) technology
                                                                                                                              and comprehensive desktop solutions to deliver superior performance,            Managed   Medium, Large               712                          712           x                           Yes   Yes   PC Based            Yes
                                                                                                                              efficiency, flexibility, and reliability when and where you need it.
NEC                        UX5000
                                                                                                                              With growth up to 160 ports, the DSX product family is perfectly suited for
                                                                                                                                                                                                              Managed   Small, Medium               24                           24            x                           Yes   Yes   Web Based           Yes
                                                                                                                              small to medium sized businesses that require large business capabilities
NEC                        DSX                                       DSX-40, DSX-80, DSX-160
                                                                                                                              The Elite® IPK II is a versatile communication platform, supporting both
                                                                                                                              traditional voice and Voice over Internet Protocol (VoIP) on a single
                                                                                                                              processor. It offers the deployment of traditional circuit switched technology,
                                                                                                                                                                                                              Managed   Medium                      456                          456           x                           Yes   Yes   Web Based           Yes
                                                                                                                              VoIP, or any combination, all from one system. End users have the freedom
                                                                                                                              to adopt VoIP when and where it’s needed, so today’s technology investment
NEC                        Elite                                     Elite IPK II                                             is protected tomorrow.
                                                                                                                              Aspire™ from NEC allows you to converge your voice and data network and
                                                                                                                              enjoy the many advantages of Voice over Internet Protocol (VoIP) while
                                                                                                                                                                                                              Managed   Small, Medium               26 /256                      512           x                           Yes   Yes   Web Based           Yes
                                                                                                                              enjoying the hundreds of features you've come to expect from traditional
NEC                        Aspire                                    Aspire, Aspire S                                         digital/analog switching.
                                                                                                                              The Nextiva Connect 360 is a complete digital phone solution for any type of
                                                                                                                              business. It is flexible enough to handle the growth of any company and to
                                                                                                                              get started all you need is a high-speed Internet connection. This affordable Hosted      Small                       1                            N/A       x       $35               $35   No    No    Web Based           No
                                                                                                                              business communication solution has it all: ease of use, manageability,
                                                                                                                              scalability, reliability and unparalleled enterprise-class functionality.
Nextiva                    Connect360
                                                                                                                              Highly scalable, fully redundant version for Meridian 1 customers wanting to
                                                                                                                              migrate to an IP PBX that supports up to 16,000 IP clients per call server and Managed    Enterprise                  16,000 / 22,000              200,000       x                           Yes   Yes   Web Based           Yes
Nortel                     Communication Server 1000M                1000M, 1000E, 2100                                       call server redundancy
                                                                                                                              Meridian 1 Option 11C is the optimal choice for stand-alone or networked
                                                                                                                              sites seeking support of both traditional as well as IP Telephony solutions    Managed    Medium, Large, Enterprise   128 / 800 / 2,000 / 16,000   20,000        x                           Yes   Yes   Web Based           Yes
Nortel                     Meridian                                  11C, 11C Mini, 61C, 81C                                  with expandability from 60 to 800 ports.
                                                                                                                              Business Communications Manager 200 is an all-in-one converged
                                                                                                                              business communication platform perfectly positioned for small to mid-size
                                                                                                                              businesses that want IP telephony for up to 90 users. It delivers complete,
                                                                                                                              integrated converged voice and data services - using traditional telephony or
                                                                                                                                                                                                            Managed     Small, Medium               90 / 250                     250           x                           Yes   Yes   Web Based           Yes
                                                                                                                              IP telephony, or a combination of both. Business Communications Manager
                                                                                                                              200 has the capabilities businesses need including telephony, unified
                                                                                                                              messaging, multimedia call center, interactive voice response, IP routing and
                                                                                                                              data services such as firewall, wireless, and more.
Nortel                     Business Communications Manager           50, 200, 400, 450,
                                                                                                                     The Communication Server 1500 is a second-generation Nortel Carrier VoIP
                                                                                                                     soft switch that provides a powerful platform for IP communication services.
                                                                                                                                                                                                  Managed               Large, Enterprise                  8000                             48,000                     x                                     Yes   Yes   Web Based           Yes
                                                                                                                     This IMS-ready soft switch targeted toward small and medium-sized service
Nortel                    Communication Server             Server 1500, Server 2000,                                 providers in North America also

                                                                                                                     Advanced Hybrid Wired/Wireless Telephone System                                   Managed          Small                              48                               48                                 x   $500       $10            No    Yes   PC and Web Based    Yes
Panasonic                 TA                               W848, 824

                                                                                                                     Hybrid IP-PBX                                                                     Managed          Medium, Large                      1024                             1024                       x           $1700                     No    Yes   PC and Web Based    Yes
Panasonic                 TDA                              50, 100, 200, 600
                                                                                                                     Network Communication Platform (NCP) with up to 108 extensions and 84
                                                                                                                                                                                                       Managed          Medium                             84                               108                        x           $900       $10            No    Yes   PC and Web Based    Yes
Panasonic                 NCP                              500, 1000                                                 COs

                                                                                                                     Converged IP-PBX System with up to 256 Extensions and 128 COs                     Managed          Small, Medium                      256                              256                        x           $1900      $7             No    Yes   PC and Web Based    Yes
Panasonic                 TDE                              100, 200
                                                                                                                     WorldSmart's Unified Communication services provides a wide range of
                                                                                                                     functional solutions for your business whether you are a single office,           Hosted           Small, Medium, Large                                                N/A                x                                             Yes   Yes   Web Based           Yes
Panterra Networks         WorldSmart                       Digital Business Voice PBX                                multiple offices, single user sites or completely mobile.
                                                                                                                     It is a perfect solution for small to medium sized business’s (SMB) that want
                                                                                                                     to take advantage of VoIP’s benefits and have the option to keep their            Managed          Medium                             25                               25                         x           $1999      $80            No    Yes   Web Based           Yes
PBXnSIP                   CS                               210, 425                                                  existing phone lines.
                                                                                                                     Need a Call Hunt group between several work sites? Need an Auto
                                                                                                                     Attendant to route calls through your office? Need to connect employees at
                                                                                                                     remote offices or working from home? No problem! Phone Power Hosted               Hosted           Small, Medium                      1                                N/A                x                   $39.95     $40            No    No    Web Based           No
                                                                                                                     PBX offers an enterprise level phone system, available on a per-line basis.
                                                                                                                     Grow as your needs change, you can always add more lines.
Phone Power               Phone Power                      Power Business, Hosted PBX
                                                                                                                     Pingtone uses multiple platforms centered around Cisco Voip to provide a
                                                                                                                     range of hosted VoIP solutions to businesses with needs for multi-site
                                                                                                                                                                                                    Hosted              Small, Medium, Large               N/A                              N/A                X                                             Yes   Yes   Web Based           Yes
                                                                                                                     offices, multi-site retail, Satellite Voip, and Federal/State/Local government
PingTone Communications   Enterprise Business Service                                                                customers.
                                                                                                                     ReaLLinx, Inc. is your nationwide, best-in-class provider of Internet, Voice
                                                                                                                     over Internet Protocol(VoIP), and managed services, focused on providing
                                                                                                                                                                                                    Hosted              Small, Medium                      1                                N/A                x       x           $40                       No    No    Web Based           No
                                                                                                                     affordable, enterprise-grade solutions to the small to medium business
RealLinx                  Voip                                                                                       segment.
                                                                                                                     RingCentral Office delivers a virtual PBX, VoIP phone service and full-
                                                                                                                     featured IP phones as one complete system. It eliminates the need for
                                                                                                                     complex hardware, lengthy installation and technical expertise, making your Hosted                 Small                              37989                            N/A                x                   $50-$180   $22.50         Yes   Yes   Web Based           No
                                                                                                                     business communication easy, affordable and accessible from wherever you
Ring Central              RC Office                                                                                  need to be.
                                                                                                                     OfficeServ 7400 is the ideal solution for today's office and your future office
                                                                                                                     offering enhanced communications to handle increasing and evolving traffic
                                                                                                                     patterns. Your OfficeServ 7400 simultaneously supports traditional voice          Managed          Small, Medium                      32 / 120/ 488                    480                        x                                     Yes   Yes   PC based software   Yes
                                                                                                                     communication, VoIP (Voice over IP), IP-based data communication, and
                                                                                                                     wireless solutions through wireless LANs.
Samsung                   OfficeServ                       Basic, 100, 200
                                                                                                                     As key building blocks of the ShoreTel® Unified Communications System,
                                                                                                                     ShoreTel ShoreGear® Voice Switches deliver unified communications to
                                                                                                                                                                                                       Managed          Small, Medium. Large, Enterprise   24 / 30 / 40 / 50 / 90 / 120     10,000                     x                                     Yes   Yes   PC based            Yes
                                                           ShoreGear-220T, ShoreGear-120, ShoreGear-90, ShoreGear-   organizations of every size - from large enterprises to small and medium
ShoreTel                  Analog Trunking                  50, ShoreGear-40, ShoreGear-30, ShoreGear-24              businesses.
                                                                                                                     Smoothstone delivers unified IP communications as scalable, on-demand
                                                                                                                     services that can be easily integrated with your existing network, operational    Hosted           Small, Medium, Large               1                                N/A                x       x                                     Yes   Yes   Web Based           Yes
Smoothstone               Smoothstone Complete                                                                       processes and employee activities.
                                                                                                                     If you have an existing premise–based phone system, Smoothstone offers
                                                                                                                     two powerful IP Trunking solutions: SIP and TDM IP Trunking. Both allow
                                                                                                                     you to leverage the investment you have already made in your on–site phone        Managed          Small, Medium, Large                                                N/A                        x       x                             Yes   Yes   Web Based           Yes
                                                                                                                     system, while enabling you to immediately realize the benefits of IP
Smoothstone               Trunking                                                                                   technology.
                                                                                                                     Speakeasy Hosted Voice is a complete solution that includes your choice of
                                                                                                                     Speakeasy's business class connectivity, employee calling plans, long
                                                                                                                                                                                                       Managed          Small, Medium                      1                                100+               x                   $25        $20            No    No    Web Based           No
                                                                                                                     distance options, phones, and many key IP features for mobility and
Speakeasy                 Hosted Voip & Integrated Voice                                                             productivity.
                                                                                                                     The StarBox 2200 PBX supports up to 500 extensions with unlimited
                                                                                                                     voicemail. Whether you are using a cable, DSL, T1, or Fiber Internet
                                                                                                                                                                                                       Managed          Medium, Large                      500                              N/A                x       x                      $100           Yes   Yes   Web Based           Yes
                                                                                                                     connection this phone system provides powerful and unique calling features,
Star2Star                 End-to-End Solution              StarBox 2200                                              voice menus, ring groups and call queues.
Switchvox                 Please refer to Digium, above.
                                                                                                                     SM7000 is a VoIP gateway that offers universal IP-PSTN switching, carrier
                                                                                                                     grade reliability and high scalability. It supports the popular SIP and H.323
                                                                                                                     VoIP protocols, and enables service providers to quickly introduce revenue-
                                                                                                                     generating VoIP services, such as class 4 service, callback, VoIP termination Managed              Small, Medium, Large, Enterprise   30 / 120 / 240                   10,000                     x                                     Yes   No    Web Based           No
                                                                                                                     and others. Compared to other VoIP gateways, SM7000 offers more
                                                                                                                     advanced features, such as callback and IVR over IP, and more compelling
                                                                                                                     return on investment for service providers.
SysMaster                 SM7000 VoIP Gateway              SM7000 VoIP Gateway, Norfa System, PBX Lite
                                                                                                                     The Emerald Integrated Communications Exchange (ICE) is a fully
                                                                                                                     integrated digital phone system loaded with sophisticated features. It paves
                                                                                                                                                                                                       Managed          Small                              42                               42                         x                                     No    No    PC Based            No
                                                                                                                     the way for your future success by combining functionality and value,
Tadiran                   Emerald ICE                                                                                allowing you to add new capabilities and cap.
                                                                                                                     Coral IPx communications systems function as VoIP telephony servers,
                                                                                                                                                                                                       Managed          Medium, Large                      240 / 720 / 3,000 / 4,000        448                        x                                     No    No    PC Based            No
Tadiran                   Coral IPx 500                    Office, Ipx 500, Ipx 800, Ipx 3000, Ipx 4000              traditional switches, or both.
                                                                                                                     Includes everything you need for sophisticated call handling - auto
                                                           240vs, 244vs, 248vs, 280vs, 284vs, 288vs, 480vs, 484vs,   attendants, voicemail, ring groups, connect anywhere extensions and much          Managed          Small                              16                               64                         x           $695       $43            Yes   No    PC Based            No
TalkSwitch                Phone Systems                    488vs, 840vs, 844vs, 848vs                                more.
                                                                                                                     The Taridium managed VoIP offering is a complete PBX replacement
                                                                                                                     solution for small to medium enterprises. From 15 to 300 users, Taridium
                                                                                                                     Managed VoIP combines the reliability of an on-premise open standards             Hosted           Small Medium                       15+                              300                x                                             Yes   Yes   Web Based           No
                                                                                                                     VoIP telephony system, with the convenience of a simple monthly fee for
                                                                                                                     equipment, services and support.
Taridium                  Managed Voip
                                                                                                                     Taridium's ipbx is a fully featured enterprise class VoIP PBX solution that
                                                                                                                                                                                                       Managed          Small, Medium. Large, Enterprise   29 / 39 / 59 / 74+               15,000                     x                                     Yes   Yes   PC and Web Based    No
Taridium                  ipbx v2                                                                                    supports from 15 to 15,000 users.

                                                                                                                     Fully hosted and managed solution takes care of everything for one simple,
                                                                                                                                                                                                       Hosted           Small, Medium, Large               1                                N/A                x                                             Yes   Yes   PC and Web Based    Yes
Telesphere                Telesphere                       Complete                                                  flat rate per seat.

                                                                                                                     The same features and benefits of our fully managed solution, with the
                                                                                                                                                                                                       Hosted           Small, Medium, Large               1                                N/A                        x                                     Yes   Yes   PC and Web Based    Yes
                                                                                                                     flexibility of using your existing compatible phones.
Telesphere                Telesphere                       Select
                                                                                                                     Keep your existing phone system and get the newest features and benefits of
                                                                                                                                                                                                 Hosted                 Small, Medium, Large               1                                N/A                        x                                     Yes   Yes   PC and Web Based    Yes
                                                                                                                     a managed service with a dynamically allocated voice and data connection.
Telesphere                Telesphere                       Connect
                                                                                                                     Connect your home office or remote office with all the features at your main
                                                                                                                                                                                                       Hosted           Small, Medium, Large               1                                N/A                x                                             Yes   Yes   PC and Web Based    Yes
Telesphere                Telesphere                       Fusion                                                    office.

                                                           SS-5000                                                   A customizable IP-PBX with Conference Bridge and built-in NAT Traversal to                                                                                                                                                              yes
                                                                                                                                                                                                                                                           50 / 120 / 200 / 500 / 1,000 /
TeleSynergy                                                SS-7000                                                   extend the Office to anywhere in the world; Its stackable system architecture, Hosted or managed   Small, Medium, Large                                                         5,000 x       x       x       $1710+              $25         Yes   Web Based           Yes
                                                                                                                                                                                                                                                           5,000
                                                                                                                     in which multiple PBX appliances interoperate seamlessly.
                          AbovEdge                         CS-8000
                                                                                                                     The EZLoop® IP-PBX Enterprise Server is the next generation
                                                                                                                     all-in-one IP-PBX system for small-to-medium enterprises. It
                                                                                                                     is designed to operate on a variety of VoIP applications such                     Managed          Small, Medium                      100                                                         x                                     Yes   No    PC Based            Yes
                                                                                                                     as auto-attendant, voice conference, call transfer, call pick-up
Teletronics               EZLoop                           IP-PBX Enterprise Server                                  and IP.
                                                                                                         With Telovations’ hosted PBX voice solutions, you receive the latest IP
                                                                                                         telephony technology, such as hosted VOIP, along with key support and a
                                                                                                                                                                                        Hosted    Small, Medium, Large                             1                             N/A      x                             Yes   Yes   PC Based           Yes
                                                                                                         range of options to meet changing IP communications needs. And, all
Telovations               Hosted PBX                                                                     upgrades are included in the service.
                                                                                                         Telovations offers a managed SIP trunking solution & SIP VOIP that is easy
                                                                                                                                                                                        Managed                                                                                               x   x                     Yes   Yes   PC Based           Yes
Telovations               Trunking                                                                       to deploy and integrate with your current telecommunications equipment.

                                                                                                         Toshiba’s IP business telephone systems provide sophisticated
                                                                                                         communication features for businesses of all sizes. Strata® CIX™ gives you
                                                                                                                                                                                      Managed     Small, Medium, Medium/Large, Large, Enterprise   4 / 72 / 160 / 560 / 1,000+   24           x                         Yes   Yes   Web Based          Yes
                                                                                                         a choice of mixing and matching technologies, creating a pure IP system or a
                                                                                                         converged solution, and changing based on the needs of your company.
Toshiba                   Strata IP Product Line   CIX40, CIX100, CIX200, CIX670, CIX1200
                                                                                                         Vertical's Wave IP Business Communications system delivers business
                                                                                                         telephony and applications that can increase employee productivity and
                                                                                                                                                                                        Managed   Small                                            50                            50           x                         Yes   Yes   PC and Web Based   Yes
                                                                                                         reduce operating costs for businesses of any size—from small single-site
                                                                                                         businesses to large multi-site enterprises.
Vertical Communications   Wave IP
                                                                                                         The Vertical SBX IP 320 integrates easily with existing networks, supporting
                                                                                                         a variety of phone types including digital, analog, IP phones, soft phones,
                                                                                                                                                                                        Managed   Small, Medium                                    32                            32           x                         Yes   Yes   PC and Web Based   Yes
                                                                                                         and Wi-Fi phones for mobile users. Our pre-configured database templates
Vertical Communications   SBX IP 320                                                                     make installation a breeze.
                                                                                                         Xcelerator IP is a new kind of business communications system that is easy
                                                                                                         to configure and manage, and is easy to use. Developed for leading edge
                                                                                                         SIP trunk services, Xcelerator IP can help SOHO businesses save up to 60%
                                                                                                         on their monthly phone service charges. The Xcelerator IP provides business- Managed     Small, Medium                                    20                            20           x                         Yes   Yes   PC and Web Based   Yes
                                                                                                         class telephone features including conferencing, transfer, hold, automated
                                                                                                         attendant, voicemail, hunt and page groups, park and pickup, music on hold
                                                                                                         at a price any small business can afford.
Vertical Communications   Xcelerator IP
                                                                                                         The DX-120 Business Communications System is designed to give growing
                                                                                                         enterprises all the sophisticated communications features of big-company
                                                                                                         digital systems in an affordable, easy to use and highly scalable package.
                                                                                                         The DX-120 system includes desktop and cordless speakerphone
                                                                                                                                                                                        Managed   Small, Medium                                    32 / 240 / 640                32           x                         Yes   Yes   PC and Web Based   Yes
                                                                                                         endpoints, a reception console and a comprehensive feature set of nearly
                                                                                                         200 functions previously available only on high-end PBXs. It supports both
                                                                                                         T1/ISDN-PRI and analog trunking, conferencing, powerful voicemail and
                                                                                                         auto-attendant options and remote configuration.
Vertical Communications   Comdial                  DX-120, FX-II, MP5000
                                                                                                         The popular Vertical Vodavi Starplus STS product family is a market leader
                                                                                                         in small business. With over 30,000 systems installed throughout the United
                                                                                                                                                                                       Managed    Small, Medium                                    48 / 128                      48           x                         Yes   Yes   PC and Web Based   Yes
                                                                                                         States, you can be assured of the system’s track performance and reliability.
                                                                                                         Now, new productivity-enhancing features make it a better value than ever.
Vertical Communications   Vodavi                   Starplus STS, XTS
                                                                                                         Whaleback Systems is a pioneering managed broadband phone service
                                                                                                         provider offering the first business phone solution built from the ground up
                                                                                                                                                                                        Managed   Small, Medium                                                                               x                         Yes   Yes   PC and Web Based   Yes
                                                                                                         for broadband to help small and medium businesses reduce capital and
                                                                                                         operating costs while taking advantage of full-featured telephony services.
Whaleback Systems         OrcaServer IP PBX        CrystalBlue Voice Service
                                                                                                         Vocalocity PBX brings unchallenged value to small businesses, with an
Vocalocity                Hosted PBX               Virtual Extension, Metered Extension, N/A Extension                                                                                  Hosted    Small, Medium                                    1                             N/A      x           $14 - $39   $20   Yes   Yes   Web Based          No
                                                                                                         incredibly affordable yet feature-rich business VoIP solution.
                                                                                                         Zultys’ fully featured IP PBX platform for 5–250 users and is scalable up to
                                                                                                                                                                                        Managed   Small, Medium, Large                             30 - 10,000                   10,000       x                         Yes   Yes   PC Based           Yes
Zultys                    MX Series                MX30, MX250                                           10,000 users
Messaging and Voicemail   Analog Phone Capable   Handset Support                                                   Security            PSTN Reroute         Supports SIP?   Multiple Locations   Software Platform   Hardware Platform              On the Web            Installation              Dealer Network   Supplier       Location   2009 Revenues
                                                                                                                                                                                                                                                                          Requires professional
Yes                       Yes                    3com and 3rd party                                                Yes                 Yes                  Yes             Yes                  Proprietary         Proprietary                    3Com Products                                   National         Local dealer   USA        $1.3 billion
                                                                                                                                                                                                                                                                          installation


                                                                                                                                                                                                                                                                          Requires professional
Yes                       Yes                    3com and 3rd party                                                Yes                 Yes                  Yes             Yes                  Proprietary         Proprietary                    3Com Products                                   National         Local dealer   USA        $1.3 billion
                                                                                                                                                                                                                                                                          installation


                                                                                                                                                                                                                                                                          Requires professional
Yes                       Yes                    3com and 3rd party                                                Yes                 Yes                  Yes             Yes                  Proprietary         Proprietary                    3Com Products                                   National         Local dealer   USA        $1.3 billion
                                                                                                                                                                                                                                                                          installation

                                                                                                                                                                                                                                                                          Requires professional
Yes                       Yes                    3com and 3rd party                                                Yes                 Yes                  Yes             Yes                  Proprietary         Proprietary                    3Com Products                                   National         Local dealer   USA        $1.3 billion
                                                                                                                                                                                                                                                                          installation


Yes, no messaging         Yes                    8x8 phones                                                        No                  Yes                  Yes             Yes                  Proprietary         Proprietary                    8x8 Products          Self Install              National         Direct
                                                                                                                                                                                                                                                                                                                                    USA        $63.3 million


Yes                       Yes                    Aastra, 3rd party SIP/Analog                                      Yes                 No                   Yes             Yes                  Open Source         Proprietary                    Aastra Products       Self-install              National         Local dealer   USA        $600 million




                                                                                                                                                                                                                                                                          Professional installation
Voicemail, no messaging   Yes                    3rd party                                                         Yes                 Yes                  No              Yes                  Proprietary         Proprietary                    AccessLine Products                             National         Direct         USA        N/A
                                                                                                                                                                                                                                                                          recommended




                                                                                                                                                                                                                                                                          Professional installation                  Direct and Local
Voicemail, no messaging   Yes                    3rd party                                                         Yes                 No                   No              No                   Proprietary         Proprietary                    AccessLine Products                             National                          USA      N/A
                                                                                                                                                                                                                                                                          recommended                                Dealer



                                                                                                                                                                                                                                                                          Professional installation
Voicemail, no messaging   Yes                    Allworx Phones                                                    Yes                 No                   Yes             Yes                  Proprietary         Proprietary                    Allworx Products                                National         Local dealer   USA        Part of PAETEC
                                                                                                                                                                                                                                                                          recommended




                                                                                                                                                                                                                                                                          Requires professional
Yes                       Yes                    Altigen and 3rd party                                             Yes                 Yes                  Yes             Yes                  Proprietary         Proprietary                    Altigen Products                                National         Local dealer   USA        $17.6 million
                                                                                                                                                                                                                                                                          installation




                                                                                                                                                                                                                                                                          Requires professional
Yes                       Yes                    Altigen and 3rd party                                             Yes                 Yes                  Yes             Yes                  Proprietary         Proprietary                    Altigen Products                                National         Local dealer   USA        $17.6 million
                                                                                                                                                                                                                                                                          installation




                                                                                                                                                                                                                                                                          Professional installation
Yes                       No                     3rd party                                                         Yes                 Yes                  Yes             Yes                  Proprietary         Proprietary                    CallTower Products                              National         Direct         USA        N/A
                                                                                                                                                                                                                                                                          recommended

                                                                                                                   Basic Firewall,
                                                                                                                   secured remote                                                                                                                                         Requires professional
Yes                       Yes                    Cisco and 3rd party SIP/analog phones.                                                Yes, full failover   Yes             Yes                  Proprietary         Proprietary                    Cisco Products                                  International    Local dealer   USA        $35.533 billion
                                                                                                                   access and branch                                                                                                                                      installation
                                                                                                                   access
                                                                                                                   Basic Firewall,
                                                                                                                   secured remote                                                                                                                                         Requires professional
Yes                       Yes                    Cisco and 3rd party SIP/analog phones.                                                Yes, full failover   Yes             Yes                  Proprietary         Proprietary                    Cisco Products                                  International    Local dealer   USA        $35.533 billion
                                                                                                                   access and branch                                                                                                                                      installation
                                                                                                                   access
                                                                                                                   Basic Firewall,
                                                                                                                   secured remote                                                                                                                                         Requires professional
Yes                       Yes                    Cisco and 3rd party SIP/analog phones.                                                Yes, full failover   Yes             Yes                  Proprietary         Proprietary                    Cisco Products                                  International    Local dealer   USA        $35.533 billion
                                                                                                                   access and branch                                                                                                                                      installation
                                                                                                                   access
                                                                                                                                                                                                                                                                          Professional installation
Voicemail, no messaging   No                     3rd party SIP/analog phones                                       Yes                 No                   Yes             Yes                  Proprietary         Proprietary                    Covad Products                                  National         Direct         USA        N/A
                                                                                                                                                                                                                                                                          recommended

                                                                                                                                                                                                                                                                          Professional installation                  Direct and Local
Voicemail, no messaging   Yes                    3rd party SIP/analog phones                                       Yes                 No                   Yes             Yes                  Open Source         Proprietary                    Digium Products                                 National                          USA      Private company
                                                                                                                                                                                                                                                                          recommended                                Dealer

                                                                                                                                                                                                                                                                          Professional installation                  Direct and Local
Voicemail, no messaging   Yes                    3rd party SIP/analog phones                                       Yes                 No                   Yes             Yes                  Open Source         Proprietary                    Digium Products                                 National                          USA      Private company
                                                                                                                                                                                                                                                                          recommended                                Dealer


                                                                                                                                                                                                                                                                          Professional installation                  Direct and Local
Voicemail, no messaging   Yes                    3rd party SIP/analog phones                                       Yes                 No                   Yes             Yes                  Open Source         Proprietary                    Digium Products                                 National                          USA      Private company
                                                                                                                                                                                                                                                                          recommended                                Dealer


                                                                                                                                                                                                                                                                          Professional installation
Yes                       Yes                    Aastra, Cisco, snom, Polycom, Yealink, 3rd party SIP/analog phones Yes                Yes                  Yes             Yes                  Proprietary         Proprietary                    Epygi Products                                  International    Local dealer   HQ USA     Private company
                                                                                                                                                                                                                                                                          recommended


                                                                                                                                                                                                                                                                          Professional installation
Yes                       Yes                    n/a                                                               Yes                 Yes                  Yes             Yes                  Proprietary         Proprietary                    Epygi Products                                  International    Local dealer   HQ USA     Private company
                                                                                                                                                                                                                                                                          recommended


                                                                                                                                                                                                                                                                          Professional installation                  Direct and Local
Yes                       Yes                    3rd party SIP/analog phones                                       Yes                 Yes                  Yes             Yes                  Proprietary         Proprietary                    ESI Products                                    National                          USA      Private company.
                                                                                                                                                                                                                                                                          recommended                                Dealer

                                                                                                                                                                                                                                                                          Professional installation                  Direct and Local
Yes                       Yes                    3rd party SIP/analog phones                                       Yes                 Yes                  Yes             Yes                  Proprietary         Proprietary                    ESI Products                                    National                          USA      Private company
                                                                                                                                                                                                                                                                          recommended                                Dealer

                                                                                                                                                                                                                     Configured PC and expansion
                                                                                                                                                                                                                                                                                                                     Direct and Local
Voicemail, no messaging   Yes                    3rd party SIP/analog phones                                       Yes                 No                   Yes             Yes                  Proprietary         cards. Uses 3rd party vendor   Fonality Products     Self-install              International                     USA      Private company
                                                                                                                                                                                                                                                                                                                     Dealer
                                                                                                                                                                                                                     specific.



                                                                                                                                                                                                                     Configured PC and expansion
                                                                                                                                                                                                                                                                                                                     Direct and Local
Yes                       Yes                    3rd party SIP/analog phones                                       Yes                 No                   Yes             Yes                  Proprietary         cards. Uses 3rd party vendor   Fonality Products     Self-install              International                     USA      Private company
                                                                                                                                                                                                                                                                                                                     Dealer
                                                                                                                                                                                                                     specific.
                                                                                                                                     Configured PC and expansion
                                                                                                                                                                                                                                                   Direct and Local
Yes                       Yes   3rd party SIP/analog phones                                    Yes   No    Yes   Yes   Proprietary   cards. Uses 3rd party vendor    Fonality Products                   Self-install              International                    USA            Private company
                                                                                                                                                                                                                                                   Dealer
                                                                                                                                     specific.

Voicemail, no messaging   Yes   Linksys                                                        Yes   No    Yes   No    Proprietary   Proprietary                     FonAngle Products                   Self-install              National        Direct         USA              N/A

                                                                                                                                                                                                         Professional installation
Voicemail, no messaging   No    3rd party SIP/analog phones                                    Yes   No    Yes   Yes   Proprietary   Proprietary                     FreedomIQ Products                                            National        Direct         USA              N/A
                                                                                                                                                                                                         recommended

                                                                                                                                                                                                         Professional installation
Yes                       No    Cisco                                                          Yes   No    Yes   Yes   Proprietary   Proprietary                     Gecko Teck Products                                           National        Local dealer   USA              Private
                                                                                                                                                                                                         recommended




                                Analog phone (no LCD support possible), Cisco IP phones, and                                                                         Global Phone Products
Voicemail, no messaging   Yes                                                                  Yes   No    Yes   Yes   Proprietary   Proprietary                                                         Self-install              Direct          Direct         USA              N/A
                                Polycom IP phones




                                                                                                                                                                                                         Professional installation
Yes                       No    Cisco                                                          Yes   No    Yes   Yes   Proprietary   Proprietary                     iCore Products                                                Direct          Direct         USA              N/A
                                                                                                                                                                                                         recommended


                                                                                                                                                                     Interactive Intelligence Products   Professional installation
Yes                       Yes   3rd party SIP/analog phones                                    Yes   Yes   Yes   Yes   Proprietary   Proprietary                                                                                   National        Direct         USA              N/A
                                                                                                                                                                                                         recommended


Voicemail, no messaging   No    Linksys, Polycom, Cisco                                        Yes   No    No    Yes   Proprietary   Proprietary                     Jive Products                       Self-install              National        Direct         USA              Private company.




                                                                                                                                                                     M5 Products                         Professional installation
Yes                       Yes   Cisco                                                          Yes   No    No    Yes   Proprietary   Proprietary                                                                                   National        Direct         USA              N/A
                                                                                                                                                                                                         recommended




                                                                                                                                                                                                         Professional installation
Voicemail, no messaging   No    3rd party SIP/analog phones                                    Yes   No    Yes   Yes   Proprietary   Proprietary                     MegaPath Products                                             National        Direct         USA              N/A
                                                                                                                                                                                                         recommended




                                                                                                                                                                     Mitel Products                      Requires professional
Yes                       Yes   Mitel IP, SIP, Mitel Digital                                   Yes   Yes   Yes   Yes   Proprietary   Proprietary                                                                                   International   Local dealer   USA, HQ Canada   $845 million
                                                                                                                                                                                                         installation




                                                                                                                                                                     Mitel Products                      Requires professional
Yes                       Yes   Mitel and 3rd party phones                                     Yes   Yes   Yes   Yes   Proprietary   Proprietary                                                                                   International   Local dealer   USA, HQ Canada   $845 million est
                                                                                                                                                                                                         installation




                                                                                                                                                                     Mitel Products                      Requires professional
Yes                       Yes   Mitel and 3rd party phones                                     Yes   No    Yes   Yes   Proprietary   Proprietary                                                                                   International   Local dealer   USA, HQ Canada   $845 million est
                                                                                                                                                                                                         installation



                                                                                                                                                                                                         Requires professional
Yes                       Yes   Mitel and 3rd party phones                                     Yes   No    Yes   Yes   Proprietary   Proprietary                     Mitel Products                                                International   Local dealer   USA, HQ Canada   $845 million est
                                                                                                                                                                                                         installation




                                                                                                                                                                     Mitel Products                      Requires professional
Yes                       Yes   Mitel and 3rd party phones                                     Yes   No    Yes   Yes   Proprietary   Proprietary                                                                                   International   Local dealer   USA, HQ Canada   $845 million est
                                                                                                                                                                                                         installation


                                                                                                                                     Configured PC and expansion
                                                                                                                                                                     NEC Products                        Professional installation
Yes                       Yes   Any SIP or MPCG device                                         Yes   Yes   Yes   Yes   Proprietary   cards. users 3rd party vendor                                                                 International   Local dealer   USA              $46 billion
                                                                                                                                                                                                         recommended
                                                                                                                                     specific.
                                                                                                                                     Configured PC and expansion
                                                                                                                                                                     NEC Products                        Professional installation
Yes                       Yes   Any SIP or MPCG device                                         Yes   Yes   Yes   Yes   Proprietary   cards. users 3rd party vendor                                                                 International   Local dealer   USA              $46 billion
                                                                                                                                                                                                         recommended
                                                                                                                                     specific.
                                                                                                                                     Configured PC and expansion
                                                                                                                                                                                                         Professional installation
Yes                       Yes   Any SIP or MPCG device                                         Yes   Yes   Yes   Yes   Proprietary   cards. users 3rd party vendor   NEC Products                                                  International   Local dealer   USA              $46 billion
                                                                                                                                                                                                         recommended
                                                                                                                                     specific.
                                                                                                                                     Configured PC and expansion
                                                                                                                                                                                                         Professional installation
Yes                       Yes   Any SIP or MPCG device                                         Yes   Yes   Yes   Yes   Proprietary   cards. users 3rd party vendor   NEC Products                                                  International   Local dealer   USA              $46 billion
                                                                                                                                                                                                         recommended
                                                                                                                                     specific.


                                                                                                                                     Configured PC and expansion
                                                                                                                                                                                                         Professional installation
Yes                       Yes   Any SIP or MPCG device                                         Yes   Yes   Yes   Yes   Proprietary   cards. users 3rd party vendor   NEC Products                                                  International   Local dealer   USA              $46 billion
                                                                                                                                                                                                         recommended
                                                                                                                                     specific.


                                                                                                                                     Configured PC and expansion
                                                                                                                                                                                                         Professional installation
Yes                       Yes   Any SIP or MPCG device                                         Yes   Yes   Yes   Yes   Proprietary   cards. users 3rd party vendor   NEC Products                                                  International   Local dealer   USA              $46 billion
                                                                                                                                                                                                         recommended
                                                                                                                                     specific.



                                                                                                                                                                                                         Professional installation                 Direct and Local
Voicemail, no messaging   No    Linksys or Polycom                                             Yes   No    No    Yes   Proprietary   Proprietary                     Nextiva Products                                              National                         USA            N/A
                                                                                                                                                                                                         recommended                               Dealer


                                                                                                                                     Configured PC and expansion
                                                                                                                                                                                                         Requires professional
Yes                       Yes   Nortel and 3rd party phones                                    Yes   Yes   Yes   Yes   Open Source   cards. users 3rd party vendor   Nortel Products                                               International   Local dealer   USA, HQ Canada   $11 billion
                                                                                                                                                                                                         installation
                                                                                                                                     specific.
                                                                                                                                     Configured PC and expansion
                                                                                                                                                                                                         Requires professional
Yes                       Yes   Nortel and 3rd party phones                                    Yes   Yes   Yes   Yes   Open Source   cards. users 3rd party vendor   Nortel Products                                               International   Local dealer   USA, HQ Canada   $11 billion
                                                                                                                                                                                                         installation
                                                                                                                                     specific.



                                                                                                                                     Configured PC and expansion
                                                                                                                                                                                                         Requires professional
Yes                       Yes   Nortel and 3rd party phones                                    Yes   Yes   Yes   Yes   Open Source   cards. users 3rd party vendor   Nortel Products                                               International   Local dealer   USA, HQ Canada   $11 billion
                                                                                                                                                                                                         installation
                                                                                                                                     specific.
                                                                                                                         Configured PC and expansion
                                                                                                                                                                                 Requires professional
Yes                       Yes   Nortel and 3rd party phones              Yes   Yes   Yes   Yes   Open Source             cards. users 3rd party vendor   Nortel Products                                   International   Local dealer       USA, HQ Canada   $11 billion
                                                                                                                                                                                 installation
                                                                                                                         specific.

                                                                                                                                                                                 Requires professional                                                         Telecom not
Voicemail, no messaging   Yes   Panasonic and 3rd Party                  Yes   Yes   No    No    Proprietary             Proprietary                     Panasonic Products                                International   Local dealer       USA, HQ Japan
                                                                                                                                                                                 installation                                                                  Differentiated

                                                                                                                                                                                 Requires professional                                                         Telecom not
Voicemail, no messaging   Yes   Panasonic and 3rd Party                  Yes   Yes   No    Yes   Proprietary             Proprietary                     Panasonic Products                                International   Local dealer       USA, HQ Japan
                                                                                                                                                                                 installation                                                                  Differentiated

                                                                                                                                                                                 Requires professional                                                         Telecom not
Voicemail, no messaging   Yes   Panasonic and 3rd Party                  Yes   Yes   Yes   No    Proprietary             Proprietary                     Panasonic Products                                International   Local dealer       USA, HQ Japan
                                                                                                                                                                                 installation                                                                  Differentiated

                                                                                                                                                                                 Requires professional                                                         Telecom not
Voicemail, no messaging   Yes   Panasonic and 3rd Party                  Yes   Yes   No    No    Proprietary             Proprietary                     Panasonic Products                                International   Local dealer       USA, HQ Japan
                                                                                                                                                                                 installation                                                                  Differentiated

                                                                                                                                                                                 Professional installation                                                     Telecom not
Yes                       No    3rd party SIP/analog phones              Yes   Yes   Yes   Yes   Proprietary             Proprietary                     Panterra Products                                 National        Local dealer       USA
                                                                                                                                                                                 recommended                                                                   Differentiated

                                                                                                                                                                                                                           Direct and Local
Voicemail, no messaging   Yes   3rd party SIP/analog phones              Yes   Yes   Yes   Yes   Proprietary             Proprietary                     PBX'n'Sip Products      Self-install              International                    USA                Private
                                                                                                                                                                                                                           Dealer



Voicemail, no messaging   Yes   3rd party SIP/analog phones              Yes   No    Yes   Yes   Proprietary             Proprietary                     Phone Power Products    Self-install              International   Local dealer       USA              N/A




                                                                                                                                                                                 Professional Installation                 Direct and Local
Yes                       Yes   Cisco/Linksys/Polycom                    Yes   No    Yes   Yes   Proprietary/3rd Party   Cisco                           PingTone Products                                 International                    USA                Private Company
                                                                                                                                                                                 Recommended                               Dealer



Voicemail, no messaging   Yes   3rd party SIP/analog phones              Yes   No    Yes   No    Proprietary             Proprietary                     RealLinx Products       Self-install              National        Direct             USA              N/A




Voicemail, no messaging   No    Linksys                                  Yes   No    Yes   No    Proprietary             Proprietary                     Ring Central Products   Self-install              National        Direct             USA              N/A




                                                                                                                                                         Samsung Products        Requires professional
Yes                       Yes   Samsung and 3rd Party                    Yes   Yes   Yes   Yes   Proprietary             Proprietary                                                                       International   Local dealer       USA, HQ Japan    N/A
                                                                                                                                                                                 installation




                                                                                                                                                         ShoreTel Products       Professional installation                                                     $134.8 million
Yes                       Yes   ShoreTel and 3rd Party                   Yes   Yes   Yes   Yes   Proprietary             Proprietary                                                                       International   Local dealer       USA
                                                                                                                                                                                 recommended


                                                                                                                                                                                 Professional installation
Yes                       No    Cisco, Avaya, 3rd Party SIP/Analog       Yes   Yes   Yes   Yes   Proprietary             Proprietary                     SmoothStone Products                              National        Local dealer       USA              Private company
                                                                                                                                                                                 recommended


                                                                                                                                                                                 Professional installation
Yes                       Yes   Cisco, Avaya, 3rd Party SIP/Analog       Yes   Yes   Yes   Yes   Proprietary             Proprietary                     SmoothStone Products                              National        Local dealer       USA              Private company
                                                                                                                                                                                 recommended



                                                                                                                                                                                 Professional installation
Voicemail, no messaging   Yes   3rd party SIP/analog phones              Yes   No    Yes   Yes   Proprietary             Proprietary                     Speakeasy Products                                National        Direct             USA              N/A
                                                                                                                                                                                 recommended



                                                                                                                                                         Star2Star Products      Professional installation                 Direct and Local
Voicemail, no messaging   Yes   3rd party SIP/analog phones              Yes   Yes   Yes   Yes   Proprietary             Proprietary                                                                       National                         USA                Private Company
                                                                                                                                                                                 recommended                               Dealer




                                                                                                                                                         Sysmaster Products      Requires professional
Yes                       Yes   3rd party SIP/analog phones              Yes   Yes   Yes   Yes   Proprietary             Proprietary                                                                       National        Local Dealer       USA              Private company
                                                                                                                                                                                 installation




                                                                                                                                                         Tadiran Products        Requires professional
Voicemail, no messaging   Yes   3rd party SIP/analog phones              Yes   Yes   Yes   No    Proprietary             Proprietary                                                                       International   Local Dealer       USA, HQ Israel   N/A
                                                                                                                                                                                 installation


                                                                                                                                                         Tadiran Products        Requires professional
Voicemail, no messaging   Yes   3rd party SIP/analog phones              Yes   Yes   Yes   No    Proprietary             Proprietary                                                                       International   Local Dealer       USA, HQ Israel   N/A
                                                                                                                                                                                 installation

                                                                                                                                                         TalkSwitch Products     Professional installation                 Direct and Local
Yes                       Yes   3rd party SIP/analog phones              Yes   Yes   Yes   Yes   Proprietary             Proprietary                                                                       National                         USA                Private company
                                                                                                                                                                                 recommended                               dealer



                                                                                                                                                                                 Professional installation                 Direct and Local
Voicemail, no messaging   Yes   Cisco, Astraa, Polycom, Snom             Yes   Yes   Yes   Yes   Open Source             Proprietary                     Taridium Products                                 International                    USA                N/A
                                                                                                                                                                                 recommended                               Dealer



                                                                                                                                                                                 Requires professional                     Direct and Local
Voicemail, no messaging   Yes   3rd party SIP/analog phones              Yes   Yes   Yes   Yes   Open Source             Proprietary                     Taridium Products                                 International                    USA                N/A
                                                                                                                                                                                 installation                              Dealer

                                                                                                                                                                                 Professional installation
Yes                       No    3rd party SIP/analog phones              Yes   Yes   Yes   Yes   Proprietary             Proprietary                     Telesphere Products                               National        Local Dealer       USA              N/A
                                                                                                                                                                                 recommended

                                                                                                                                                                                 Professional installation
Yes                       No    3rd party SIP/analog phones              Yes   Yes   Yes   Yes   Proprietary             Proprietary                     Telesphere Products                               National        Local Dealer       USA              N/A
                                                                                                                                                                                 recommended

                                                                                                                                                                                 Professional installation
Yes                       No    3rd party SIP/analog phones              Yes   Yes   Yes   Yes   Proprietary             Proprietary                     Telesphere Products                               National        Local Dealer       USA              N/A
                                                                                                                                                                                 recommended

                                                                                                                                                                                 Professional installation
Yes                       No    3rd party SIP/analog phones              Yes   Yes   Yes   Yes   Proprietary             Proprietary                     Telesphere Products                               National        Local Dealer       USA              N/A
                                                                                                                                                                                 recommended

                                                                                                                                                                                                                           Direct and local
Yes                       Yes   TeleSynergy / Snom/ Polycom /3rd party   Yes   Yes   Yes   Yes   Proprietary             Proprietary                     TeleSynergy products    Self-install              International                      USA              N/A
                                                                                                                                                                                                                           dealer



                                                                                                                                                                                 Professional installation
Voicemail, no messaging   Yes   3rd party SIP/analog phones              Yes   Yes   Yes   Yes   Proprietary             Proprietary                     Teletronics Products                              National        Direct             USA              N/A
                                                                                                                                                                                 recommended
                                                                                                                                                 Professional installation
Yes                       Yes   3rd party SIP/analog phones            Yes   No    Yes   Yes   Proprietary   Proprietary   Telovation Products                             National        Local Dealer   USA             Private company
                                                                                                                                                 recommended

                                                                                                                                                 Professional installation
Yes                       Yes   3rd party SIP/analog phones            Yes   Yes   Yes   Yes   Proprietary   Proprietary   Telovation Products                             National        Local Dealer   USA             Private company
                                                                                                                                                 recommended


                                                                                                                                                 Professional installation
Yes                       Yes   Toshiba and SIP based users            Yes   Yes   Yes   Yes   Proprietary   Proprietary   Toshiba Products                                International   Local Dealer   USA, HQ Japan   N/A
                                                                                                                                                 recommended



                                                                                                                                                 Professional installation
Yes                       Yes   Vertical and some 3rd party handsets   Yes   No    Yes   Yes   Proprietary   Proprietary   Vertical Products                               National        Local Dealer   USA             N/A
                                                                                                                                                 recommended



                                                                                                                                                 Professional installation
Yes                       Yes   Vertical and some 3rd party handsets   Yes   No    Yes   Yes   Proprietary   Proprietary   Vertical Products                               National        Local Dealer   USA             N/A
                                                                                                                                                 recommended




                                                                                                                                                 Professional installation
Yes                       Yes   Vertical and some 3rd party handsets   Yes   No    Yes   Yes   Proprietary   Proprietary   Vertical Products                               National        Local Dealer   USA             N/A
                                                                                                                                                 recommended




                                                                                                                                                 Professional installation
Yes                       Yes   Vertical and some 3rd party handsets   Yes   No    Yes   Yes   Proprietary   Proprietary   Vertical Products                               National        Local Dealer   USA             N/A
                                                                                                                                                 recommended




                                                                                                                           Vertical Products     Professional installation
Yes                       Yes   Vertical and some 3rd party handsets   Yes   No    Yes   Yes   Proprietary   Proprietary                                                   National        Local Dealer   USA             N/A
                                                                                                                                                 recommended



                                                                                                                                                 Professional installation                 Direct and Local
Voicemail, no messaging   Yes   3rd party SIP/analog phones            Yes   No    Yes   No    Proprietary   Proprietary   Whaleback Products                              National                         USA           N/A
                                                                                                                                                 recommended                               Dealer

                                                                                                                                                                                           Direct and Local
Voicemail, no messaging   No    Linksys, Polycom, Aastra               Yes   No    Yes   Yes   Proprietary   Proprietary   Vocalocity Products   Self-install              International                    USA           N/A
                                                                                                                                                                                           Dealer
                                                                                                                                                 Professional installation
Yes                       Yes   Zultys and 3rd Party                   Yes   Yes   Yes   Yes   Proprietary   Proprietary   Zultys Products                                 International   Local dealer   USA             N/A
                                                                                                                                                 recommended

				
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