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Yesterday. Today. Tomorrow


									          Yesterday. Today. Tomorrow.

Rental | Contract Hire | Maintenance | Dedicated Delivery Solutions
                                 All you need – yesterday, today, tomorrow.

About us
Ryder is a leading provider      Keeping you moving
of commercial vehicle rental,    This is our motivation. In fact, it drives everything
                                 that we do. Helping your business move things
contract hire, maintenance and   from one destination to another, in a timely,
                                 cost-effective and reliable manner.
dedicated delivery solutions.
                                 Our customers are assured by
                                 40 years history of service
                                 Ask anyone at Ryder – our managers, our drivers, our
                                 technicians – they will all tell you they want to deliver
                                 the very best services to our customers.

                                 We listen to ensure we understand your priorities,
                                 issues and operations. We then devise expert
                                 solutions to make sure we meet your objectives
                                 and our national network guarantees continuity and
                                 flexibility of service.

                                 Our history is important, but how we keep our
                                 customers moving today and tomorrow is more so.

                                                                                             03                                              flexible commercial vehicle solution for your business
                                                   AAflexible commercial vehicle solution for your business

                                                             Ryder support us with all our rental and contract
                                                             hire requirements, Ryder are responsive and react
                                                             quickly to our needs, and have partnered AVS with
                                                             the development of our vehicle requirements in all our
                                                             locations. Ryder are an extension to our business
                                                             – a support service for all our vehicle requirements.
                                                             Finance Director, AVS Fencing

                                                   Local service,

            Rental                                 We have a national network of rental locations,
                                                   which means you are never far from Ryder service
                                                   and support. No matter which location you visit
                                                   you will find the same levels of service excellence,
            Ryder offers flexible and immediate    technical expertise and dedicated customer care.

            commercial vehicle rental solutions.
                                                   Long Term Rental
            With a fleet of over 2,400 vehicles,   Support and flexibility

            from light vans to heavy trucks        Competitive rates, national availability and dedicated
                                                   staff, this is more than a standard rental offering.
            and tractors Ryder offers long-term
                                                   Spot Rental
            or spot rental services tailored to
                                                   Additional support when you need it
            meet every business need. Continual    In times of peak demand in your business, we can
                                                   help by providing you additional vehicles on a short
            investment allows us to operate one    term basis.

            of the youngest commercial vehicle
            fleets in the market place.

04                                                                                                                    05                                                          A flexible commercial vehicle solution for your business
                                                                  Custom-built commercial vehicles specifically for your business

                                                                              Our optimum solution – a new fleet
                                                                              of branded vehicles coupled with local
                                                                              day-to-day support from Ryder has
                                                                              provided us with a flexible and reliable
                                                                              transportation network.
                                                                              Operations Director, Princess Yachts

            Contract Hire                                         Contract Hire
                                                                  We provide vehicles custom-built to meet your
                                                                  transport requirements.
                                                                                                                      FleetCare Online
                                                                                                                      Manage your fleet at the touch of a button
                                                                                                                      FleetCare Online is a web based information tool which
                                                                                                                      gives you the power to manage your fleet at the touch
            A flexible, reliable and cost-effective alternative   n   No capital outlay – you pay a simple,
                                                                                                                      of a button. Giving you greater visibility and control
                                                                      predictable monthly fee
            to owning and maintaining your own commercial                                                             over your compliance, as well as vehicle data and costs
                                                                  n   Ryder achieve the best vehicle price and        to help you save money and improve efficiency.
            vehicles. Whatever you need, we will provide              specification to suit your distribution needs

            a contract hire solution with the right finance       n   Support with vehicle related compliance         Vehicle Purchase and Leaseback
                                                                  n   Ryder repair and maintenance with 24-hour
            package and maintenance support.                          emergency roadside assistance
                                                                                                                      If contract hire is right for you, but you’ve already purchased
                                                                                                                      your vehicles we’ll buy them and lease them back to you.
                                                                                                                      Releasing capital, releasing burden.

06                                                                                                                                                                                      07                                              A range of repair and maintenance services for any commercial vehicle

                                                                Ryder maintains and services
                                                                these vehicles around our own
                                                                busy schedules, and to the highest
                                                                standard to ensure that they are
                                                                always available for work.
                                                                General Manager, Kite Glass

                                                       Protecting your fleet
                                                       With access to leading-edge diagnostic
                                                       equipment, we draw on our knowledge and
                                                       experience to deliver fleet maintenance
                                                       to keep your vehicles in prime working condition.
                                                       Our multi-skilled technicians are focused
                                                       on delivering high-quality and consistent
                                                       maintenance solutions.

            Maintenance                                All Inclusive Repair
                                                       and Maintenance
                                                       Everything covered
            We’ve been running customers’ fleets       Let us manage your fleet, and you can transfer the
                                                       associated costs, risks, compliance and diversion.
            for four decades, so we understand the
                                                       Scheduled Service
            business implications of a vehicle off
                                                       Mandatory service cover to ensure
            the road. That’s why we’ve developed       compliance management
                                                       Cover for required maintenance and inspections,
            a flexible range of maintenance services   you pay for the extras when you need them.
            for all commercial vehicles.
                                                       Service when you need it for any commercial vehicle
                                                       Repair and maintenance with flexible payment terms.

08                                                                                                                        09                                                               Operational expertise tailored to solve your distribution needs

                                                                                  Ryder is a good partner that understands our
                                                                                  business objectives. Their telematics solution
                                                                                  has definitely improved cost efficiency.
                                                                                  They have helped deliver real benefits to the
                                                                                  bottom line, including a fixed cost reduction
                                                                                  and 6% fuel efficiency gains so far.
                                                                                  Operations Director, Sharps Bedrooms

                                                                        Driver resource management
                                                                        When you need trained drivers we supply a dedicated
                                                                        resource, managing legal compliance and all employer

      Dedicated Delivery

                                                                        Fleet Optimisation                                      Mobile communications
                                                                                                                                and data technology

                                                                        Route and scheduling service
                                                                                                                                Live updates of delivery instructions, vehicle
                                                                        Our systems and hands-on expertise can transform
                                                                                                                                progress, proof of delivery capture and HGV
                                                                        the productivity of your fleet.
                                                                                                                                satellite navigation. Enabling proactive customer
                                                                                                                                service, improved accuracy of delivery and
                                                                        Home Delivery
       We integrate dedicated operations into your business and         Dedicated solutions delivered to your customer’s home
                                                                                                                                cost reduction.

       use our expertise to help reduce your costs and administration   Full management and ongoing improvement for an
                                                                        outstanding home delivery service.
       burden. By using our advanced technology, we manage your
                                                                        Business Delivery
       drivers and distribution and reinvent your delivery solutions
                                                                        Integrated resource for industry-leading solutions
       to create more efficient ways of working.                        A proven distribution team dedicated to efficient
                                                                        business delivery.

10                                                                                                                                                                                  11                                                                                                                    Dedicated to keeping you moving

Location Network
and Support
We have a dedicated account team and
qualified technicians, backed by the latest
diagnostic technology and 40 years of
fleet experience.                             In good hands with Ryder                                                       Coverage and reliability
                                              With the additional support of our rental fleet,                               From our national network of Ryder-owned        Our locations have been selected to give
                                              a national network and a comprehensive                                         depots, plus over 300 approved service          you more choice and minimise your vehicle
                                              breakdown service, Ryder is dedicated                                          locations, we ensure that our customer’s        downtime and our technicians treat the
                                              to keeping you moving.                                                         vehicles are maintained to the highest          maintenance of your vehicles as seriously
                                                                                                                             possible standards.                             as we do.

                                                                                                                                                   Ryder Locations                                                                         Ryder Locations
                                                                                                                                                                                                                                           1 Glasgow
                                                                                                                                                   1 Glasgow
                                                                                                                                                                                                                                           2 Edinburgh
                                                                                                                                                   2 Edinburgh                                                                             3 Newcastle
                                                                                                                                                   3 Newcastle                                                                             4 Hull
                                                                                                                                                                                                                                           5 Manchester
                                                                                                                                                   4 Hull
                                                                                                                                                                                                                                           6 Sheffield
                                                                                                                                                   5 Manchester                                                                            7 Leicester

                                                                                                                                                   6 Sheffield                                                                             8 Birmingham
                                                                                                                                                                                                                                           9 Coventry
                                                                                                                                                   7 Leicester                                                                             10 Cardiff
                                                                                                                                                   8 Birmingham                                                                            11 Bristol
                                                                                                                                                                                                                                           12 Portsmouth
                                                                                                                                                   9 Coventry
                                                                                                                                                                                         1    2                                            London
                                                                                                                                                   10 Cardiff
                                                                                                                                                                                                                                           13 Enfield
                                                                                                                                                   11 Bristol                                                                              14 Park Royal

                                                                                                                                                   12 Portsmouth                                                                           15 Heathrow
                                                                                                                                                                                                                                           16 Croydon

                                                                                   1         2                                                     London                                                                                  Service Locations

                                                                                                                                                   13 Enfield                                                                              17 Castleford
                                                                                                                                                                                                                                           18 Burnley
                                                                                                                                                   14 Park Royal                                       18            17
                                                                                                                                                                                                                                           19 Warrington
                                                                                                                                                   15 Heathrow                                                                             20 Derby
                                                                                                                    3                                                                                       5        6                     21 Fenstanton
                                                                                                                                                   16 Croydon                                     19
                                                                                                                                                                                                                                           22 Gloucester
                                                                                                                                                   Service Locations                                                                          Approved independent
                                                                                                                                                                                                                           7                  service locations
                                                                                                                                                   17 Castleford                                                8
                                                                                                                                                   18 Burnley
                                                                                                      18            17                                                                                          22
                                                                                                                                                   19 Warrington                                                                   13
                                                                                                                                                                                                                               14 15
                                                                                                                                                   20 Derby                                  10        11                          16
                                                                                                           5        6                              21 Fenstanton
                                                                                                                                                   22 Gloucester                                                          12
                                                                                                                                                      Approved independent
                                                                                                                         7                            service locations

12                                                                                                                                                                                                                                                                   13
                                                                                                                               13                                                                           Celebrating 40 years of Service and Stability


                                                                                                                                                                                                                                                                                 Ryder wins
                                                                                                                                                                                                                                                                                 contract hire
                                                                                                                                                                                                                                                                                 deal with
                                                                                                                                                                                                                                                                                 Premier Foods
                                                                                                                                                                                                                                 3 year Trainee Technician
                                                                                                                                                                                                                                 Apprenticeship is launched
                                                                                                                                                                                          Awarded contract
                                                                                                                                                               1977                       to supply 2,500                                               2008                            First ever
                                                                                                                             1971                                                         vehicles to 11 Army                                                                           contract hire
                                                                                                                                                                  Opens Ryder BV                                                                               FleetCare
                                                                                                                                                                                          garrisons and Royal                                                                           electric vehicle
                                                                                                                                Ryder Truck Rental                in Holland                                                                                   Online
                                                                                                                                                                                          Air Force stations                                                                            supplied to Bunzl
                                                                                                                                established in UK                                                                                                              launches
                                                                                                                                with 250 trucks                                           in Germany, Belgium

            40 years of
                                                                                                                                                                                          and Netherlands

                                                                                                                                       Acquired Fisher
                                                                                                                                       Renwick Ltd
                                                                                                                                       gaining a presence in

            Service and
                                                                                                                                       Contract Hire...

                                                                                                                                                                                                                                                                                           Ryder celebrates its
                                                                                                                                                                                                                                                                                           40th Anniversary

            Stability...                                                                                                              1974
                                                                                                                                           ...and Venture
                                                                                                                                           Transport, a London
                                                                                                                                           haulage company            Ryder GmbH
                                                                                                                                                                      established in
                                                                                                                                                                                              Derbyshire Fire
                                                                                                                                                                                              Authority select
                                                                                                                                                                                              Ryder to repair and
                                                                                                                                                                                              maintain a fleet of
                                                                                                                                                                                              more than 135 front
                                                                                                                                                                                                                          £8 million
                                                                                                                                                                                                                          investment in
            Keeping you moving yesterday,                                                                                                                         1987                        line fire fighting and
                                                                                                                                                                                              support vehicles
                                                                                                                                                                                                                          new technology
                                                                                                                                                                                                                          platforms is                                               Retail Maintenance
                                                                                                                                                                                                                                             Awarded 300                             launches across all
            today and tomorrow.                                                                                                                                                           1999
                                                                                                                                                                                                                                             vehicle Fleet                           UK locations
                                                                                                                                                                                                                       2004                  Management
                                                                                                                                                                                                                                             Contract with                       2010
                                                                                                                                                                                                                                             County Council

            Service                             Stability                                                                                                                                                                                2006                     Major fleet
                                                                                                                                                                                                                                                                  deal won
            Setting standards in service        We have been keeping our                                                                                                                                                                                          with Solstor

            excellence and technical support.   customers moving since 1971.                                                                                                                                                                                  2008

            Flexibility                         Independence
            Whatever your road transportation   We offer impartial transportation
            needs, we have the range of         advice and expertise to keep your
            services, people and experience     business moving.
            to give you the best solution.                                               Our history is important, but what drives us is how we keep our customers moving today and tomorrow

Rental | Contract Hire | Maintenance | Dedicated Delivery Solutions

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