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Aviation WORLD - 4.05_Final

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					Aviation World
The Aviation Magazine for Customers of Fraport AG   4/2005




Fraport targets
quality at lower cost
Continental expands
in Europe

Air Base era ends

Soccer-crazy at
Ground Handling Night

Terminal 1 grows
2       Editorial                                                                                                                   Aviation World 4/2005                                                             Contents   3




                                            slow economic growth and continu-           capacity again, thus providing addi-                                Cover story
                                            ously high unemployment figures             tional slots for customers. On the
                                            were again the dominant issue this          south side of the airport, the MD-11                                Fraport targets quality performance and cost control             4
                                            year. Large companies had to lay off        hall for Condor is nearly ready to go
                                            staff, shut down operations or relo-        into service, CargoCity South was                                   World of FRA
                                            cate the company to a foreign location.     developed further, and it was finally
                                            All in all, this was a depressing situa-    possible to start work for the long-                                Successful test debut for A380 at Frankfurt                     7
                                            tion. Despite this, Fraport AG has          fought over Airbus A380 hall.                                       Fraport seals Lufthansa handling contract                       7
                                            been able to achieve growth in all                                                                              Innovative winter de-icing from N*ICE                          16
                                            areas of business and is likely to end      In the existing passenger Terminals 1                               Declared capacity to rise in summer 2006                       16
                                            the year with a record of more than         and 2, building modernization meas-                                 New head for Fraport VIP Service                               18
                                            53 million passengers.                      ures that everyone can see are under                                More flights at FRA in winter 2005/06 timetable                18
                                                                                        way. This work incorporates fire pro-
                                            Decisive for the continued positive         tection measures, renovation and                                    Performance
                                            growth of Frankfurt Airport is the          improvements for the passenger are-
                                            attractiveness of this unique trans-        as. The long-awaited extension of                                   Airport Conference Center offers top meeting facilities         8
                                            portation hub of air, road and rail         Hall C in Terminal 1 has been started.                              Safety management system installed at Frankfurt Airport         9
                                            connections in the heart of Europe.         Among the other measures, imple-                                    Punctuality improves through Future for FRA partnership        21
                                            Scheduled airlines use the synergies        mentation of the EU security regu-                                  Positive results from airline contract manager survey          21
Dear reader,                                of this hub to consolidate and opti-        lations takes prime position.
                                            mize their networks with the aim of                                                                             Portrait
an eventful and, for Frankfurt Airport,     running their operations more effec-        All in all, once all the work has been
very successful year is coming to an end.   tively and at lower costs. Lower unit       completed, we will have modern,                                     Continental Airlines expands flights to Europe                 10
                                            costs combined with high quality            customer-friendly terminals. As part
After 60 years’ presence here, the          levels are urgently needed in order         of this, we and our customers unfor-                                Development
American military forces are giving         to remain competitive.                      tunately have to live with countless
up their air base on the south side of                                                  restrictions on a temporary basis.                                  Terminal 1 expands passenger and retail capacity               12
the airport and are moving to Ram-          The expansion of the airport is of
stein and Spangdahlem. For Frankfurt        enormous importance for the whole           The airport community comprising                                    Spotlight
Airport as a purely civil airport, this     region. If new jobs are to be created       the airport operator, service firms and
opens up large-scale opportunities          and secured here, then the airlines         users is called on to get actively in-                              Soccer-crazy at Ground Handling Night                          14
and new perspectives to develop the         must be provided with planning cer-         volved in the development of the
Frankfurt airport system.                   tainty in order to develop their traffic.   airport in the interests of its (internal                           Personality                                                    17
                                            The expansion programs that have            and external) customers. This is to
We should like to express our clear         been started must take hold and be          guarantee the further expansion of
gratitude to the US military for their      turned into facts. The Landing Run-         the airport location. Only in this                                  News
cooperative behavior over the past          way West and Terminal 3 are the only        manner will we be able to ensure
decades. In particular, the countless       right steps into the future. The airport    that jobs are maintained and to help                                New shopping marketplaces for Terminal 1                       19
cases of support in emergencies, fire       operator and the airlines understand        create new jobs in the future.                                      Attractive prizes in Christmas competition                     19
extinction activities and the humani-       the concerns of nearby residents and                                                                            US Airways flies in new colors                                 23
tarian aid they provided during all         are making efforts to further reduce        On this note, I should like to wish all
these years come to mind. I should          the noise impact and emissions              of you a successful and peaceful 2006.                              Fraport worldwide
like to wish them a safe landing at         through the noise protection pro-
their new home!                             grams and the use of state-of-the-art                                                                           ICTS Europe expands and wins new contracts                     20
                                            aircraft. The much-criticized A380,
During the course of this year, epidem-     for example, is the quietest wide-                                                                              Procedure
ics, famines and natural catastro-          body aircraft of its type.                  Yours sincerely,
phes on a previously unknown scale                                                                                                                          Security controls for Frankfurt Airport apron area             22
have impacted on nearly all conti-          Several projects successfully taking us                                                                         Screening widened to transfer baggage                          23
nents. These were accompanied by            along this path were put into action        Thomas J. Pembroke
military or terrorist actions in many       or introduced this year. It was finally     Chairman, Airline Operators Committee                               Newsticker                                                     24
parts of the world. In Germany, the         possible to increase the declared           Frankfurt

                                                                                                                                                            Report

                                                                                                                                                            Milestone for FRA as US Air Base closes                        26
4        Cover story                                                                                                                                           3/2005
                                                                                                                                                Aviation World 4/2005                                                                                                               Cover story        5




Focusing on quality performance                                                                                                                                                                                                                            through to boarding. There are various
                                                                                                                                                                                                                                                           points where delays can occur, such as
                                                                                                                                                                                                                                                           check-in, security and immigration. We
                                                                                                                                                                                                                                                           want to reduce waiting times at these

and cost control                                                                                                                                                                                                                                           points. Due to extra security checks,
                                                                                                                                                                                                                                                           however, the automation of processes
                                                                                                                                                                                                                                                           has been somewhat held back.

Growth continues at Frankfurt Airport                                                                                                                                                                                                                      Security regulations at airports are
                                                                                                                                                                                                                                                           increasing considerably. How has the
                                                                                                                                                                                                                                                           introduction of the latest regulations
2005 has been a year of successes but also of challenges for Fraport and Frankfurt Airport. Aviation World spoke with Volker Zintel,                                                                                                                       gone, and what lies ahead?

Executive Vice President of Fraport’s Traffic & Terminal Management, Airport Expansion, Security division, and Peter Schmitz, Senior                                                                                                                       Zintel: The 100 per cent screening of
                                                                                                                                                                                                                                                           passengers and goods has been success-
Executive Vice President, Fraport Ground Services, about this year’s developments and the outlook for 2006.                                                                                                                                                fully implemented without any big
                                                                                                                                                                                                                                                           delays. A major security-related mea-
                                                                                                                                                Further traffic growth, airport expansion and terminal modernization along with efficient operations and   sure in recent months was the first stage
                                                                                                                                                quality handling are key issues for Volker Zintel and Peter Schmitz.                                       of the separation of transit passengers.
This year has been a mixed one for the          cent in ramp handling at Frankfurt Airport.      Zintel:The new runway is absolutely vital                                                                                                                 I am pleased to say that this has also
industry with good market growth but            This slight loss of market share is the          for the future of Frankfurt Airport. It will                                                                                                              been introduced without large delays.
also difficulties. What were the major          inevitable result of liberalization and we       increase capacity by 50 percent and gener-     Service Level Agreements with a num-                       without the trilateral cooperation. At          The next measure from a security per-
successes this year and what challenges         can be satisfied with this figure. In freight,   ate more available slots for airlines. At      ber of customers, including Lufthansa.                     the same time, we are maintaining good          spective will be the extension of the
have you faced?                                 the model of outsourcing freight activities      present we have 83-84 coordinated move-        There are about 14 quality criteria, one                   punctuality levels. There are various           Critical Parts regulation on screening
                                                into Fraport Cargo Services has proved           ments per hour. With the new runway,           of which is delays. For the airline, the                   factors that impact on airport punctual-        of crew and airport staff to the airport
Zintel: One major success is that Frank-        itself during the first full year of business    however, we would have 120 movements           off-block time is a key issue. Compared                    ity: ground handling, flight punctuality        apron area on January 1. Looking fur-
furt Airport has again achieved good            in 2005, both in terms of financial results      per hour. This expansion would enable          to other large airports, we have a very                    from other airports, and terminal oper-         ther ahead, a major issue that we will
traffic results this year. For example, we      and from an operational perspective.             FRA to maintain its position as a leading      good performance.                                          ations. The most common reason for a            tackle next year will be 100 percent
have good passenger figures with 2-2.5                                                           European hub.                                                                                             delay is a missing passenger whose              baggage screening.
per cent growth. Flight movements have          The best news is that after long, hard                                                          Nevertheless, the financial pressure on                    bags have to be offloaded. Despite all
increased by three per cent which is an         negotiations we finally secured the han-         We have made good progress with the            us is increasing constantly. Our key                       these factors we have the best punctu-          One point I would like to stress, how-
excellent result for this airport considering   dling contract with Lufthansa, our main          planning this year. The public hearing is      response is to intensify cost reduction.                   ality performance among comparable              ever, is that all that can be done from a
                                                                                                 currently taking place in Offenbach and
that it is so intensively used. Furthermore,    customer, for five years. For Fraport                                                           Ground handling is a labor-intensive                       airports.                                       technical point of view. The costs are
                                                                                                 we expect this to be finished next spring.
the maximum takeoff weights (mtow) have         Ground Services, this means that 3,000                                                          business, and personnel costs make up                                                                      horrendous, however. In the USA the
                                                                                                 The next stage would be formal planning
increased by nearly four percent this year.     employees have a secure job for the next         approval which we expect in 2007. Once         55 percent of our total costs. We have                     This combination of performance and             government has financed most of the
Looking ahead to 2006, we have suc-             five years. At the same time, we face a          that has been granted, we would be able        therefore undertaken a series of measures                  punctuality is important for our cus-           additional investment. But in Germany
ceeded in securing an increase in coor-         financial challenge because we had to            to start construction of the new runway in     as part of the Fraport internal cost sav-                  tomers. We are working closely with             the additional security costs have been
dinated movements for next summer.              reduce our prices as part of the negotiations.   late 2007. Construction would take about       ing program. For example, we now have                      Lufthansa on the punctuality issue. On          passed on to the aviation industry,
This capacity increase is mostly due to                                                          two years, meaning that we could put the       more third-party handling staff and we                     the landside, we have analyzed the              which is a massive disadvantage.
the withdrawal of the US air base.              Expansion of Frankfurt Airport with the          new runway into operation at the end of        have taken the first steps towards more                    terminal processes over six months and
                                                planned new landing runway is vital for          2009. It would go into full service in the     flexible working practices.                                have made some short-term and long-             The European Commission wants to liber-
                                                                                                 summer 2010 schedule.
Schmitz: Fraport Ground Services has            the future. What progress have you made                                                                                                                    term improvements in processes. For             alize the airport ground handling sector
achieved various successes this year. We        during 2005 and what is the remaining                                                           The challenge remains the same for 2006;                   example, we are looking at the whole            further. How is Fraport Ground Services
                                                                                                 Once the new landing runway goes into
have secured a market share of 89 per           timescale?                                       operation, we plan to raise capacity gradu-    more shift flexibility is of paramount                     passenger flow from arrival at the airport      preparing for this new environment?
                                                                                                 ally so we can offer additional slots. There   importance. Essentially, we need to
                                                                                                 is strong demand for slots at Frankfurt and    improve our capability for better deploy-
                                                                                                 at present we cannot match the demand.         ment of our loading staff when there is
                                                “ With the new                                   With the new runway, however, sufficient
                                                                                                 slots will be available for the following
                                                                                                                                                heavy traffic on the ramp. Our challenge is
                                                                                                                                                therefore not only to cope with the prob-
                                                                                                                                                                                                              “ If the A380
                                                                                                 10-15 years.
                                                runway, sufficient                                                                              lem of rising costs but also to maintain our
                                                                                                                                                high quality level.                                           started flying
                                                                                                 Ground handling is in a challenging situa-
                                                slots will be                                    tion at present. How can you offer the qual-   Punctuality is a top priority for your airline                to Frankfurt
                                                                                                 ity that customers demand when you are         customers. How has the Future for FRA tri-
                                                available at FRA                                 under such strong cost pressure?               lateral cooperation with Lufthansa and                        tomorrow, we
                                                                                                                                                Deutsche Flugsicherung helped in this
                                                for the following                                Schmitz: That is indeed the crucial ques-
                                                                                                 tion. How can we achieve quality at a
                                                                                                                                                respect?
                                                                                                                                                                                                              could handle it.”
                                                                                                 time when customers are putting us             Zintel: One major achievement of the
                                                10-15 years.“                                    under such pressure? We see ourselves          program is that we have been able to
                                                                                                 as a quality provider, and quality levels      increase the number of declared move-
                                                                                                 are still good. For example, we have           ments. This would have been impossible
6        Cover story                                                                                                                        Aviation World 4/2005                                                                                                                      World of FRA          7




                                             operational handling units. We will put         What are your expectations for the avia-       A380 makes successful world premiere at Frankfurt Airport
Lufthansa invests in                         the infrastructure operations such as           tion market in 2006? What are the priori-
                                             baggage, the passenger bridges and              ties next year for the Terminal and Traffic    The A380 made its highly successful               The handling tests at FRA ran smoothly                an A380 had been tested under real air-
Fraport to strengthen                        power supply into one unit. This will           Management division of Fraport?                world premiere at Frankfurt Airport on            and no major areas of difficulty were en-             port operating conditions. Airbus chose
                                             intensify management focus on this area.                                                       Saturday, October 29, 2005. After a               countered. Tests included docking a pas-              Frankfurt for the practical tests due to the
partnership                                                                                  Zintel: We certainly expect the market         smooth landing, the superjumbo under-             senger bridge to the upper deck of the Air-           airport’s advanced preparations for the
                                             The A380 is coming to Frankfurt. How did        to grow. Asia in particular will continue      went a day of detailed ground handling            bus A380 for the very first time, providing           new generation of jet aircraft. “Handling
Deutsche Lufthansa AG has purchased          the tests in October go, and what is the        to be the main driving factor, while           tests and other airport compatibility             catering supplies to this section of the air-         operations on the ramp proceeded as
a 5,01 per cent stake in Fraport AG for      timing for commercial flights?                  growth in Europe will probably be              checks before heading back to Toulouse            craft using special lift trucks, providing a          expected and, together with Airbus, we
about 170 million euros. The sharehold-                                                      slower. There will be more pressure            on Sunday, October 30. Thousands of air-          full range of supply and disposal services            are delighted about the results,” stated
ing is designed to strengthen the system     Zintel: Frankfurt was the first public air-     from low-cost carriers on the large net-       port visitors witnessed the historic arrival.     as well as de-icing. It was the first time that       Fraport Chairman Dr Wilhelm Bender.
partnership between the German airline       port where the A380 landed, and we are          work carriers. The whole industry is
and the Frankfurt Airport owner and          really proud of that. The tests over the        under massive pressure due to the rise
operator in competition with other           weekend of October 29-30 showed that            in jet fuel and security costs.                A special supplement on the A380 at Frankfur t Airpor t is contained within this issue of Aviation World.
European airline-airport groupings.          we are well prepared for the new mega-
“Our stake in the airport operator will      liner. It puts us in a strong competitive       It’s clear that airlines will try to pass on
intensify our partnership with Fraport       position compared to other hubs. It’s           this price pressure to us. After all, we are
and lastingly strengthen our airline’s       fair to say that the years of preparation       both a supplier and a partner for them.
business at the Frankfurt hub,” com-         were exactly the right way to proceed.          We must look at our costs, especially
mented Lufthansa Chairman and CEO            All the Fraport departments and units           personnel costs. We must operate with
Wolfgang Mayrhuber.                          involved in the A380 tests did an excel-        a lean organization and become even
                                             lent job. As far as the timing is concerned,    more flexible in the future.
Fraport Chairman Dr Wilhelm Bender           Singapore Airlines will be the first cus-
was equally positive: “We wholehearted-      tomer to operate the A380, firstly to           A major priority for our division next
ly welcome Lufthansa as a shareholder        London and then to Frankfurt. Emirates          year will be the ongoing modernization
in the company. Its financial investment     also aims to fly the A380 to Frankfurt,         of Terminal 1. There will still be an un-
will strengthen the successful system        and Lufthansa, our home carrier, is due         avoidable impact on airlines and airport
partnership between Lufthansa, Star          to receive the first of its 15 A380s in 2007.   staff. But we have to live with this in
Alliance and Fraport.”                                                                       order to achieve our longer-term aim of
                                             How successful were the handling tests for      an enlarged and improved terminal for
Lufthansa's acquisition of shares does       the giant A380 ?                                airlines and their passengers.
not have any negative impact on opera-
tions at Frankfurt Airport. In the future,   Schmitz: We had a very ambitious                What are the priorities for Fraport Ground
                                                                                                                                            Lufthansa and Fraport sign new handling
Fraport will continue to cater to the        check-list for the Saturday. We had to          Services for 2006?
needs of all airlines serving FRA, with
the same dedication as before.
                                             see whether all the different handling
                                             activities worked in practice as we had         Schmitz: The pressure on prices will
                                                                                                                                            agreement for five years
                                             planned. We tested all the equipment            remain. We must continue to take mea-
                                             and all the different services. What is         sures to reduce our costs while main-          Fraport AG and Deutsche Lufthansa have
                                             important is that there were no unex-           taining quality and ensuring smooth            signed a new five-year service contract for
                                             pected surprises. Of course, the 90             handling operations.                           Frankfurt Airport (FRA). The agreement
Schmitz: The question is not whether         minute turnaround time is a challenge                                                          ensures continuation of the long-standing
this will come but when. The European        because of the size of the aircraft. But                                                       cooperation between the two companies
Commission wants airports of our size        overall, both we and Airbus were very                                                          when the existing 10-year handling contract
to admit two more handlers on the ramp.      satisfied. If the A380 started flying to                                                       at the airline’s FRA home base expires at the
We must warm up for this increase in         Frankfurt tomorrow, we could handle it.                                                        end of December. This service contract cov-
competition. We are preparing for the                                                                                                       ers ramp and baggage handling for the air-
new stage of liberalization by working       Another important recent development was                                                       craft of Lufthansa and Lufthansa’s regional
on our financial situation, and on cost      the acquisition by Lufthansa of shares in                                                      partner airlines.
reduction. We need to do more on             Fraport. What does this mean for the rela-
achieving more flexible working times,       tionship between Lufthansa and Fraport,                                                        In long and tough negotiations, Fraport and
for example. Freight and passenger           and for other airlines at Frankfurt Airport?                                                   Lufthansa reached an agreement for im-
services, of course, are already com-                                                                                                       proved processing and modified service-
pletely open to competition and are          Zintel: It is important to state that hav-                                                     packages that leads to reductions of double-
highly competitive markets. We have          ing Lufthansa as a shareholder is a posi-                                                      digit millions of euros per year for Lufthansa.     The vital handling contract was celebrated by (from left) Fraport chairman Dr. Wilhelm Bender; Karl-Rudolf
found a new business model for freight,      tive development for the system part-                                                          This is possible due to the close cooperation       Rupprecht, Lufthansa hub manager Frankfurt; Fraport board member Dr Stefan Schulte; and Carsten Spohr,
and Fraport Cargo Services is finding its    nership between the two companies. It                                                          of both companies and the unique hub sys-           Lufthansa Executive Vice President Service and Personnel.
position in the market.                      is not a threat but rather an opportuni-                                                       tem at Frankfurt. Fraport AG handles more
                                             ty. Furthermore, we will maintain our                                                          than 350 Lufthansa flights daily at FRA, and        ground services team handle Lufthansa                       to be a challenge for continuously optimiz-
One measure that we plan is a structural     policy of treating all customers equally.                                                      thus carries a considerable responsibility for      flight operations on the ground.                            ing the handling services that we perform
change. We will separate Fraport Ground      No one is going to start giving Lufthansa                                                      the reliability and punctuality of Lufthansa’s      Planning reliability for another five years is              daily for aircraft on the ramp,” commented
Services more into infrastructure and        special conditions.                                                                            flight operations at its Frankfurt hub. About       particularly important for Lufthansa as well                Fraport’s executive board chairman
                                                                                                                                            3,000 specialists of Fraport’s 5,500 strong         as for Fraport. “We consider this agreement                 Dr Wilhelm Bender.
8         Performance                                                                                                                                         Aviation World 4/2005                                                                                                                                  Performance           9




Hi-tech meetings at hub                                                                                                                                                                                                  New Safety Management
Frankfurt                                                                                                                                                                                                                System at FRA
Airport Conference Center offers ultra-modern facilities                                                                                                                                                                 Fraport fulfills ICAO requirements

Companies from Germany and abroad are increasingly using Frankfurt Airport for meetings. The ultra-modern facilities of the Airport Confer-
                                                                                                                                                                                                                         The Safety Team comprises Fraport staff, and              formed by the Integrated Management Sys-
ence Center and excellent transport connections are top selling-points.                                                                                                                                                  primarily supports and advises the Safety                 tems department, the feasibility of safety rel-
                                                                                                                                                                                                                         Manager. The five expert committees are to                evant processes is checked along with their
                                                                                                                                                              Martin Lenke, the Airport Safety Manager at FRA, aims to   include experts from air traffic control, air-            compliance with rules and regulations. Risk
                                                                                                                                                              establish a new safety culture among the 60,000 airport    lines, ground handling suppliers and other                assessment covers the identification of dan-
With its dense flight network and unique        The center has a flexible pricing struc-                                                                      employees.                                                 relevant airport service organizations. They              gers and risks, and classification of the risk
location at the heart of the German high-       ture, with rooms available on an hourly                                                                                                                                  cover the areas of runway safety, ramp safety,            potential. Incoming messages are priori-
speed rail and motorway network, Frank-         basis if necessary. “This reflects an inter-                                                                  Fraport has implemented a Safety Manage-                   construction and obstacles, emergency and                 tized and identified, and necessary actions
furt Airport offers a superb location for       esting trend with the bookings pattern,”                                                                      ment System (SMS) in line with ICAO’s                      weather. Their task is to develop recommen-               are initiated.
conferences and meetings of all sizes and       explains ACC Senior Manager Anika                                                                             worldwide requirement for the set-up of a                  dations for the Safety Manager. The commit-
kinds. By holding meetings directly at the      Stork. “There is an increase in the num-                                                                      system to manage and control safety issues at              tees meet four times a year to discuss safety
airport, companies and event organizers         ber of smaller and shorter meetings.”                                                                         all certified airports. The primary objective is           aspects and issues, guaranteeing an overall               Safety culture at Frankfurt Airport
can save on onward traveling time to a dis-     The success of the ACC, which was                                                                             to increase operational safety by minimizing               exchange of information between the par-
tant conference location, and ensure that       opened in 1988, is reflected in the fact                                                                      risks, avoiding or minimizing the conse-                   ties involved.                                            A vital element within the whole process is to
full use is made of the participants’ valu-     that the number of events at the airport                                                                      quences of safety events, and by complying                                                                           establish a new safety culture at Frankfurt
able time. One particular advantage is that     has constantly grown at double-digit           ACC is the meeting place for people from all over the world…   with safety regulations.                                                                                             Airport. Every employee – whoever they are
accommodation costs can be saved since          rates for many years.                                                                                                                                                    Main elements of SMS                                      working for – must be aware of potential
arrival, meeting and return journey can                                                                                                                       The overall project started with the system-                                                                         dangers and risks in their area of activity. This
be often be completed within a single day.                                                                                                                    ization of existing safety procedures in close             The Safety Management System covers                       means proper training of the 60,000 employ-
                                                Rising demand for hi-tech facilities                                                                          co-ordination with the Fraport Quality Man-                four main areas:                                          ees, and of apron staff in particular, at the air-
                                                                                                                                                              agement System. These procedures were                      • process documentation                                   port. Following training of management
Rooms of all sizes at attractive prices         The rising number of regular custom-                                                                          then improved to a sustainable standard.                   • reporting system                                        personnel, large-scale training of operational
                                                ers also benefit from the center’s                                                                            A safety policy was drawn up, with clear                   • internal audits                                         staff will be launched. Safety training will be
A top location for conferences, meetings,       ultra-modern convention equipment.                                                                            principles and commitments by the man-                     • risk assessment                                         conducted using an e-learning tool that will
training sessions or events is the Airport      Alongside standard equipment such                                                                             agement of Fraport.                                                                                                  be integrated into the annual staff safety
Conference Center (ACC), which is locat-        as beamers and display screens, facili-                                                                                                                                  Within the process documentation, safety-                 training system which is required by the EU
ed conveniently within the Frankfurt Air-       ties such as video conferences are also                                                                                                                                  related processes have been systemized as                 aviation security directive.
port Center. The ACC has 2,200 square           available. “Customers increasingly             … with services that set new standards in business meetings…   Safety Manager with expert teams                           well as weak points identified. The reporting
meters of space with 39 state-of-the-art        want to use multimedia technology                                                                                                                                        system ensures the ability of staff to submit             Overall, all major implementation steps were
conference rooms of various sizes, ranging      such as plasma screens, video confer-                                                                         Vital for the functioning of the SMS was the               safety messages. Based on these messages,                 completed by the deadline of 24 November
from 12 sqm to 290 sqm. This means cus-         encing systems and laptops linked to                                                                          installation of a safety management organi-                weak points are identified and safety reports             2005. The complete staff training will contin-
tomers can select exactly the right size of     beamers,” pointed out the ACC sales                                                                           zation. This comprises a Safety Manager                    are provided. During internal audits per-                 ue until summer 2006.
room for their needs. All the rooms are         and marketing manager, Habip Altiok.                                                                          with a Safety Team. Martin Lenke has been
flooded with daylight. An in-house cater-       “We recently added internet access                                                                            appointed as Safety Manager for Frankfurt                  The Safety Management System covers all areas of operations. A managerial team has been put in place, and there
ing service ensures that meals and breaks       via WLAN throughout the entire con-                                                                           Airport. Several advisory committees are                   are regular meetings with airline representatives.
can be organized to suit the customer’s         ference center.”                                                                                              presently being set up.
needs exactly.
                                                The ACC management team is also                                                                               The Safety Manager’s primary task is to co-
                                                                                                                                                                                                                                          Safety Management System at FRA
                                                planning other innovations to offer                                                                           ordinate and manage the Safety Team and
                                                customers even better facilities and           … and state-of-the-art communication technology.               Committees and to maintain close commu-
                                                services. “Our large conference room –                                                                        nications with airport organizations, state
                                                K20 – will be fitted with a large, back-                                                                      bodies and other experts. He has clearly
                                                lit wallscreen. In future, customers              Contact for                                                 defined responsibilities, which include pro-
                                                will be able to present their corporate           information & reservation                                   viding information on safety issues, supervi-
                                                design efficiently and attractively                                                                           sing the implementation of safety regulations
                                                during their events,” says ACC Senior             Tel.: +49 (0) 69-690-70500                                  by management, staff and others, handling
                                                Manager Anika Stork. ”Furthermore,                Fax: +49 (0) 69-690 70515                                   the safety messages of employees and third
                                                we are looking into various ideas for             E-mail: acc-reservierung@fraport.de                         parties, and preparing regular management
                                                an expanded business service.”                    Internet: www.frankfurt-airport.de                          reports.
10       Portrait                                                                                                                               Aviation World 4/2005                                                                                                                           Portrait   11




                                                                                                                                                                                                                                                                   past few years, Germans still enjoy
                                                                                                                                                  “Germany is a major market                                                                                       traveling to the USA,” commented
                                                                                                                                                                                                                                                                   Knackstedt. “The business climate
                                                                                                                                                                                                                                                                   between the two countries is also
                                                                                                                                                in Europe and Frankfurt Airport                                                                                    very important with many companies
                                                                                                                                                                                                                                                                   having offices and working on both
                                                                                                                                                                                                                                                                   sides of the Atlantic.”
                                                                                                                                                 is of vital importance because                                                                                    The airline currently has daily flights to
                                                                                                                                                                                                                                                                   Frankfurt, Berlin and Hamburg, and will
                                                                                                                                                  of its large catchment area.“                                                                                    start service to Cologne in May 2006.
                                                                                                                                                                                                                                                                   But other destinations are also possible.
                                                                                                                                                                                                                                                                   “We always look at new markets world-
                                                                                                                                                New York-Beijing flights and applied for                    “The European market is important to                   wide and Germany is no different. With
                                                                                                                                                approval for a Shanghai service. There                      Continental due to the geographical                    the Newark Global Gateway, there are
                                                                                                                                                are also new flights to Latin America.                      location of New York and our global                    still a few German cities that could ben-
                                                                                                                                                                                                            gateway in Newark,” explained Knack-                   efit with flights to New York and the 170
                                                                                                                                                                                                            stedt, whose region covers the new con-                cities we serve from there,” Knackstedt
                                                                                                                                                International expansion focuses                             tinental European flights. “With over 170              said.
                                                                                                                                                on Europe                                                   destinations being served, Newark offers
                                                                                                                                                                                                            customers many one-stop connections to
                                                                                                                                                Europe, however, is clearly top of the air-                 smaller cities in the USA and allows us to             Plea for Frankfurt Airport expansion
                                                                                                                                                line’s priority list. Over the last two years,              fly non-stop to 26 cities in Europe with-

Fast turnaround                                                                                                                                 Continental has launched daily transat-
                                                                                                                                                lantic flights from New York to Edinburgh,
                                                                                                                                                Bristol, Belfast in the UK and Berlin, Ham-
                                                                                                                                                                                                            out having to connect in a European hub.”              Frankfurt is the most important destina-
                                                                                                                                                                                                                                                                   tion in Germany for Continental, which
                                                                                                                                                                                                                                                                   has served FRA for almost 15 years. The
                                                                                                                                                burg, Stockholm and Oslo in continental                     Germany is major market                                airline currently operates a daily service

for Continental Airlines                                                                                                                        Europe. Continental claims that it now
                                                                                                                                                serves more European cities than any
                                                                                                                                                other US airline with 26 destinations
                                                                                                                                                                                                            As Europe’s largest economy and a
                                                                                                                                                                                                            major tourist destination, Germany
                                                                                                                                                                                                                                                                   to New York and on to Houston with a
                                                                                                                                                                                                                                                                   B767-400 passenger jet. The flight ar-
                                                                                                                                                                                                                                                                   rives in Frankfurt at 09:25 and departs
                                                                                                                                                (including Delhi as a transatlantic desti-                  is a key market for Continental Airlines.              for the USA for 11:20.
New flights to Germany and Europe                                                                                                               nation). The airline has already anounced                   “The German market is important as
                                                                                                                                                daily flights to Barcelona, Copenhagen                      Americans love to visit Germany and                    On the question of whether Continental
                                                                                                                                                and Cologne in 2006.                                        despite political differences over the                 wanted to add more flights to Frankfurt,
Continental Airlines is one of the few US carriers in reasonable financial health at present. The airline is expanding with more flights to                                                                                                                        Knackstedt said: “It is important for
                                                                                                                                                                                                                                                                   Frankfurt that the new runway plans
Germany and other European markets. It is benefiting from rising leisure travel between the USA and Germany and strong transatlantic                                                                                                                               be approved to open up more slots for
                                                                                                                                                                                                                                                                   those airlines that want to expand their
business travel demand.                                                                                                                                                                                                                                            service.”

                                                                                                                                                                                                                                                                   The B777 used on the Frankfurt route
Several years ago many aviation experts          has successfully downsized, cut costs and       er to make a profit in the second and third                                                                                                                       in the summer is the backbone of Conti-
believed that Continental Airlines might         emerged from its turnaround in relatively       quarter this year. In the third quarter, the                                                                                                                      nental’s international fleet. The airline
not survive consolidation of the US airline      strong shape.                                   airline made an operating profit of $109                                                                                                                          currently operates 18 B777-200ERs in a
industry. But the world's sixth-largest air-                                                     million and a net profit of $61 million                                                                                                                           283-seat configuration and flies them
line has proved its critics wrong. Under the     With some 60 million passengers in 2005,        despite the spiraling cost of fuel and hav-                                                                                                                       on its long-distance international
strong management of Gordon Bethune              Continental has more than 3,100 daily de-       ing to suspend operations at its largest                                                                                                                          routes. It recently ordered two more
and now Larry Kellner, Continental Airlines      partures to 151 domestic and 134 interna-       hub, Houston, for 36 hours due to the                                                                                                                             B777-200ERs for delivery in the first
                                                 tional destinations, mostly from its New        impact of Hurricane Katrina. These results                                                                                                                        quarter for 2007.
                                                 York, Houston and Cleveland hubs.               are a major improvement on 2004 when
                    Steve Knackstedt, director   Through SkyTeam, which it joined in 2004,       Continental reported a $363 million net                                                                                                                           All Continental transatlantic flights
                                                 the airline offers nearly 400 additional des-   loss for the full year.                                                                                                                                           operate with 757, 767 or 777 jets and
                    for Germany and Scandi-      tinations.                                                                                                                                                                                                        feature its award-winning BusinessFirst
                                                                                                 Alongside cost reduction measures, one                                                                                                                            service. This premium-class cabin fea-
                    navia, is opening new                                                        of the most important success factors for                                                                                                                         tures extra-wide electronic sleeper
                                                 In profit throughout 2005                       the airline this year has been its clear                                                                                                                          seats with 56-inch pitch and personal
                    European routes.                                                             international growth strategy. Due to the                                                                                                                         video screens. A specially selected and
                                                 “Continental's financial situation is the       continued difficulties in the US domestic                                                                                                                         trained corps of Concierges provides
                                                 healthiest of all the major legacy carriers     market, Continental is focusing strongly                                                                                                                          individualized pre-flight and post-flight
                                                 in the US,” Steve Knackstedt, the airline’s     on expanding services from New York                                                                                                                               services for BusinessFirst customers, at
                                                 Germany and Scandinavia director, told          (Newark) and Houston. As well as more          Continental Airlines’ award-winning Business First cabin offers extra-wide sleeper seats, a wide choice of tasty   all international airports worldwide.
                                                 Aviation World. It was the only legacy carri-   transatlantic flights, it has launched         dishes and other benefits.
12        Development                                                                                                                                 Aviation World 4/2005                                                                                                                                  Development          13




Capacity for four million more
passengers
Terminal 1 expansion enables new retail facilities
                                                                                                                                                                                                                                                                            The extended Hall C will enable four million more passengers a year
                                                                                                                                                                                                                                                                            to be handled, and also offer more retail space.




                                                                       Not many airports can boast
                                                                       that arriving passengers are
                                                                       greeted with the welcoming                                                     The foundation stone for the Hall C extension was ceremonially laid by: (from left) Martin Schlegel (Head of
                                                                                                                                                      Properties & Facility Management, Fraport), Dr. Stefan Schulte (CFO, Fraport), Prof. Christoph Mäckler (architect),
                                                                       and relaxing sight of a water-
                                                                                                                                                      Burkhard Schmidt (Board member, Strabag Germany), Dr. Wilhelm Bender (Chairman, Fraport).
                                                                       fall. That is now the case in                                                                                                                                                                        Arrival Hall B has undergone a major transformation.
                                                                                                                                                                                                                                                                            The first picture shows it during the final stages of renovation.
                                                                       Arrival Hall B at Frankfurt
                                                                       Airport where the first of four
                                                                       construction phases has been                                                   “Up to now, Hall C has lagged somewhat                      reasons and due to the transit passenger
                                                                       completed.                                                                     behind Halls A and B in terms of fittings                   separation rules, they will have to go
                                                                                                                                                      and functionality. That will now change.                    along a separate passage behind the
                                                                                                                                                      We want to modernize and at the same                        concourse C to the C/D area. At the
                                                                                                                                                      time expand Hall C,” declared Stefan                        same time, we want the C/D area to be
The extension of Terminal 1, Hall C, will generate capacity for four more million passengers                                                          Schulte.                                                    fed both by passengers from Terminal 1
                                                                                                                                                                                                                  and Terminal 2. This will make its usage
per year as well as space for new retail outlets. Fraport is also planning several other exten-                                                       Fraport is investing a total of EUR 110 million             much more flexible.” Construction work
                                                                                                                                                      in the Hall C project, including EUR 10 mil-                is due to start here in early 2006.
sions to Terminal 1 as part of its ongoing long-term modernization program.                                                                           lion for the new baggage conveyor system.
                                                                                                                                                      The project also includes modernization of
                                                                                                                                                      fire safety technology in adjoining terminal                Three projects in Hall A
                                                                                                                                                      areas. Planning for this major project
                                                                                                                                                      started in April 2003 and preliminary work                  Looking slightly further ahead, three                     The renovated Arrival Hall B offers meeters and greeters an attractive
                                                                                                                                                      began in July this year. Completion of the                  major projects are planned in Hall A.                     waiting area.

                                                                                                                                                      building shell extension is scheduled for                   New airside retail and lounge facilities
In the long term, Fraport will invest up          “We have four overall objectives,”                     Hall C expansion generates capacity for      mid-2006 and the inauguration is sched-                     are penciled in for a new area next to
to EUR 300 million annually on mod-               explained Dr Stefan Schulte, Fraport                   four million extra passengers                uled for June 2007.                                         the current Hall A. This space would be
ernization measures in Terminal 1 and             board member for finances and building.                                                                                                                         gained by removing one aircraft gate
Terminal 2 at Frankfurt Airport (FRA).            “The major expansion program con-                      The foundation stone for the extension                                                                   directly after passing through security
                                                  cerning Terminal 3 will first create new               of Hall C was ceremonially laid in Sep-      C/D corridor to house A380s                                 controls. Also on the drawing-board is
Various projects will increase handling           capacity from 2010/2011 onwards.                       tember. Both, the arrival and departure                                                                  the concourse A 0 extending from here
capacity, make the two terminals A380-            That’s why we need to optimize use                     levels of Hall C will be extended by about   Another important extension is the so-                      behind the concourse A (roughly parallel
compatible and generate more space                of space in both Terminals.”                           40 meters eastward. This will allow space    called C/D-corridor, that will connect                      to the approach road to Terminal 1). This
for shops and restaurants as well as                                                                     for 30 additional check-in counters and      Halls C and D in the future . Three gates for               extension would convert several planned
ensure the airport meets EU security              The other three top priorities are to enable           four more baggage carousels, as well as      A380s will be created here, with the first                  apron parking positions into docking
regulations and fire safety requirements.         the A380 to be handled at FRA, to increase             about 900 square meters of additional        one ready in the second half of 2007.                       positions and would make them more
In all, 33 projects make up the general           retail turnover and to implement separation            shopping facilities. The capacity of FRA’s   Schulte explained: “This makes passenger                    attractive to passengers. Fraport is also
modernization plan that was launched              of transit passengers in line with the EU avi-         main terminal will increase by about four    guidance complicated since they will be                     currently evaluating how to implement
in 2004.                                          ation security directive.                              million passengers per year as a result.     handled in Terminal 1 and then, for capacity                passenger separation in the concourse A .                 The Hall B baggage area has been completely modernized with new
                                                                                                                                                                                                                                                                            carousels.
14       Spotlight                                                                                                                   Aviation World 4/2005   Spotlight   15




Fraport scores with
Ground Handling Night 2005
Football was the name of the game at this      After a highly competitive tournament,       The prize of this year’s tombola was
year’s Ground Handling Night – 222 days        the trophy was won by the “1. FC Airliner”   presented by top Eintracht Frankfurt
before the World Cup 2006. Customers,          team, with a line-up of airline represen-    players Marko Rehmer and Chris Maicon
business partners and Fraport Ground           tatives from around the world. Football      Hening. The evening’s entertainment
Services staff were all overcome with          was the theme for the traditional party      was rounded off with music to suit all
football fever and cheered on their favor-     cake, as well. The confectioners had         tastes from the band The Hollywood
ites as airline and ground handling teams      designed an entire cake in the form of a     Connection.
displayed their skills in a fun soccer tour-   football stadium complete with model
nament during the party evening.               players and even spectators – all edible.
16        World of FRA                                                                                                                                        Aviation World 4/2005                                                                                                 Personality   17




N*ICE tests innovative de-icing concept
The Frankfurt de-icing company N*ICE Air-         mental benefits – even though the glycol is                                                                 Mr Eagle Chi took on the posi-         qualifications. As a part of his   the Italian carrier and the
craft Services & Support GmbH (N*ICE)             bio-degradable. The winter service special-                                                                 tion of station manager at             Master of Commerce from            separation of operations into
will be testing a new in-house developed          ists have already received strong interest in                                                               Frankfurt Airport for China Air-       Dhaka University, he under-        Services and Fly, Mr Fattori is
aircraft de-icing technology at Frankfurt         its process from international industry organ-                                                              lines (CI) in August 2005. Mr          went internship at the             now responsible for the han-
Airport (FRA) this winter. Danish airport         izations, airlines, and ground handling com-                                                                Chi has been employed with             Grameen bank, followed by          dling areas of check-in, ticket-
equipment manufacturer Vestergaard                panies.                                                                                                     the Taiwanese carrier since 1991.      a position as product manager      ing, load control and weight
Company A/S has equipped four of the                                                                                                                          Prior to his current position, he      of New Zealand Dairy Board’s       & balance. These areas are
service firm’s 36 specialized de-icing vehicles   N*ICE, a joint subsidiary of Fraport AG                                                                     worked in passenger handling           local subsidiary. In 1998, he      covered by AZ in self-handling.
with a new second proportional mixing sys-        (52 per cent) and GlobeGround GmbH                                                                          at the head office in Taipei. In       started to work for Biman as
tem, which will significantly reduce use of       (48 per cent), will again operate with 36                                                                   addition, he has also worked           commercial manager in the          Mr Fattori would like to help
the glycol for de-icing. For the overall de-      vehicles staffed by well-trained personnel                                                                  briefly or as a stand-in for staff     marketing & sales department.      Alitalia achieve positive finan-
icing/ anti-icing process, diluted Octagon        in the approaching 2005/06 winter season.                                                                   at the airline’s stations in Athens,   There he was responsible for       cial results. At FRA, he is cur-
MAXFLO will be used for de-icing and the un-      Three vehicles have been replaced under                                                                     Rome and Vienna. Mr Chi                the worldwide agency net-          rently re-organizing the job        Mr Eagle Chi
diluted liquid used for protection (anti-cing).   the constant fleet upgrading, whereof two                                                                   believes his new position and          work of Biman. During this         system in such a way that staff
                                                  Vestergaard BETA15 vehicles will be put into                                                                work at one of the world’s             time he also stayed in France      can be flexibly trained. Fur-
Depending on actual weather conditions,           operation. Thanks to their extended reach,                                                                  biggest hubs will be a chal-           for eighteen months, earning       thermore, Mr Fattori would
N*ICE will thus be able to apply the abso-        the de-icing/anti-icing of Airbus A380 tails                                                                lenging task. He ranks passen-         an MBA from Toulouse Busi-         like to continue the good rela-
lute minimum of the increasingly expensive        will cause no problems. Details of the opera-                                                               ger satisfaction and the smooth        ness School with distinction       tionship with Fraport AG, and
glycol during de-icing/anti-icing operations.     tional procedures are published by Fraport                                                                  handling of flights as top prior-      and undertook management           the mutual cooperation
Along with cost savings, this “Made in FRA”       under “Frankfurt Aircraft De-icing Plan” as      N*ICE is testing a new mixture using less glycol to save   ities. In particular, direct con-      training and a work place-         between the two companies.
technology also provides important environ-       part of its winter service circular.             costs and reduce environmental impact.                     tact with passengers is very           ment at Dassault Falcon Serv-      It is his mission as handling
                                                                                                                                                              important to him. He tries to          ice, Le Bourget, Paris.            agent together with Fraport to
                                                                                                                                                              take a passenger’s view of the         He returned home with an           offer Alitalia Fly good service.
                                                                                                                                                              airport and its processes.             Aerospace & Space award for
                                                  US Air Base. Since US military traffic did not   (14:00 – 18:00), the total number of hourly                He addresses and assists his           his excellent performance.
Slight rise                                       fall within the scope of coordinated flights,
                                                  it has been possible to increase the number
                                                                                                   movements will rise by one to 83.                          “guests” directly in line with
                                                                                                                                                              “doing more for the passenger”.        The new Biman country man-
                                                                                                                                                                                                                                        Mr Giovanni Pinna has been
                                                                                                                                                                                                                                        the new station manager of
                                                  of declared movements. At the same time,         With the reduction in the coordination                                                            ager has big plans for Germany.    Alitalia Fly at Frankfurt Airport   Mr Atique Rahman Christy
in flights in                                     there will be a reduction in the coordination
                                                  parameters for the night time.
                                                                                                   parameters for the night time Fraport is
                                                                                                   taking account of the discussion over
                                                                                                                                                              According to Mr Chi, there is
                                                                                                                                                              a lot of room for improvement
                                                                                                                                                                                                     He wants to increase aware-
                                                                                                                                                                                                     ness of Bangladesh as a new
                                                                                                                                                                                                                                        since August 2005. Mr Pinna
                                                                                                                                                                                                                                        started his career at Alitalia
                                                                                                   night flight restrictions. Fraport is thus                 with regard to information for         tourist destination and to         in Alghero, Sardinia, in 1986
summer 2006                                       The main changes are one more movement
                                                  per hour for both arrivals and departures in
                                                                                                   demonstrating its active interest in the
                                                                                                   configuration of night flights in order to
                                                                                                                                                              transfers and direction signs
                                                                                                                                                              for arriving passengers. As sta-
                                                                                                                                                                                                     intensify contact with travel
                                                                                                                                                                                                     agencies, including in Eastern
                                                                                                                                                                                                                                        where he worked in different
                                                                                                                                                                                                                                        ground handling areas. In 1995
The number of coordinated flight move-            the morning period (06:00 – 14:00). There        enable a balance between the needs of                      tion manager FRA, Mr Chi aims          Europe. Special offers for         he went as duty station manag-
ments at Frankfurt Airport will rise slightly     will be a total of 82 hourly movements,          airlines on the one hand and the need for                  at ranking among the top three         young travelers who favor          er to Turin. After further work
next summer as a result of the end of mili-       with 42 arrivals (maximum) and 44 depar-         quietness for the neighborhood on the                      in the monthly “Customer Serv-         cheap flights to Kathmandu,        stints at the Hub Control Cen-
tary flights following the departure of the       tures (maximum). In the afternoon period         other hand.                                                ice Index” which measures              Bangkok, Kuala Lumpur and          ter of the airline in Malpensa
                                                                                                                                                              passenger satisfaction at all          Singapore via Dhaka are            and as a network station spe-
                                                                                                                                                              59 destinations in 23 nations          another priority. For two          cialist in Fiumicino, he took on
                                                                                                                                                              (including passenger and car-          decades these cities have          his current position, which is
                                                                                                                                                              go flight) served by CI. The air-      counted as Biman’s most suc-       his first foreign posting.
                                                                                                                                                              line currently offers five weekly      cessful destinations ex-FRA.
Major renovation for Runway South                                                                                                                             flights between FRA and Taipei
                                                                                                                                                              operated with A340-300s. The
                                                                                                                                                                                                     Biman is also contempleting to
                                                                                                                                                                                                     take part in the BSP-Germany.
                                                                                                                                                                                                                                        In FRA, Mr Pinna is responsible,
                                                                                                                                                                                                                                        together with three duty station
                                                                                                                                                                                                                                                                            Mr Ennio Fattori

Following the highly successful renova-           The same night-time construction con-            Fraport expects the renovation of the                      station has seven employees in                                            managers, for the handling of
tion of Runway North at Frankfurt Airport,        cept that proved so successful for the           4,000 meter Runway South to take about                     total and the airline is fully                                            eight daily flights to Rome as
the reconstruction of Runway South was            recently completed Runway North renova-          350 nights, with five different construction               handled by Fraport Ground              Mr Ennio Fattori took on the       well as Milan Malpensa and
started in October. Fraport will invest           tion will also be used for Runway South.         phases. There will be breaks during the                    Services.                              position of station manager        Linate. The routes are operated
about EUR 42 million in the upgrading,            Reconstruction takes place in small stages       peak summer and winter seasons. Overall                                                           of Alitalia Services (AZ) in FRA   with Embraer and A319 jets.
which is due for completion by Novem-             during the night. A small section of the         capacity should not be affected by the                                                            in June. He has been employed
ber 2007.                                         runway is broken up, completely removed          carefully planned runway renovation.                       Mr Atique Rahman Chisty took           with Alitalia since 1968.          Alitalia Services takes care of
                                                  and then rebuilt with a new 60 centi-                                                                       up the post of country manag-          Amongst other positions, he        passenger handling, while
The southern runway of FRA's runway               meter-thick asphalt layer by the early           Under the meticulous planning, the run-                    er of Biman Bangladesh Air-            was AZ station manager in          Fraport Ground Services is
system is about 35 years old and handles          morning – in perfect time ready to reacti-       way is rebuilt in 15-meter strips that are                 lines in Frankfurt in July 2005.       Stockholm, Singapore and           responsible for ramp and
approximately 150,000 takeoffs and                vate the entire runway for daily flight oper-    covered by a temporary surface layer.                      Although only 33, he has               Tokyo - where he also inaugu-      baggage handling. Mr Pinna’s
landings per year. Technical surveys of           ations. Construction work will take place        Once a 100 to 150 meter-long section has                   already had a successful com-          rated the Osaka station – and      main aim is to increase the
the runway surface had indicated that             from Monday/Tuesday night to Friday/             been completed, the top layer is shaved                    mercial career and has gained          Madrid. Following the recently     number of flights and passen-
regular maintenance and repairs were              Saturday night, with the runway closing          off by four centimeters and repaved with                   a large number of academic             completed reorganization of        gers to and from Frankfurt.         Mr Giovanni Pinna
no longer sufficient.                             at 22:00 and re-opening at 06:00 hours.          a permanent surface.
18         World of FRA                                                                                                                                                   Aviation World 4/2005                                                                                                                                              News         19




                                                                                                                                                                          Terminal 1 scores with new marketplaces
                                                                                                                                                                          Frankfurt Airport will be ready to kick off for             places in the heart of Terminal 1. Under                    ping facilities in Hall B will re-open by mid-
                                                                                                                                                                          next summer’s football World Cup in Ger-                    the expansion and refurbishment program                     April with a new look, new names and a
                                                                                                                                                                          many with an attractive new range of market-                that started in August, the landside shop-                  wider choice of shops.

The Fraport VIP Service provides exclusive personal treatment for premium guests at Frankfurt Airport.           Bärbel Storch, the new head of the VIP Service, has                                                                                                                              The current Skyline Arcade will be unveiled
                                                                                                                 long experience of serving VIPs in the hotel industry.                                                                                                                           with nine retail outlets covering sports,
                                                                                                                                                                                                                                                                                                  fashion and lifestyle products as well as jew-
                                                                                                                                                                                                                                                                                                  elry, optical products and leather goods.
New manager for Fraport VIPs                                                                                                                                                                                                                                                                      The popular Käfer’s Restaurant is also being
                                                                                                                                                                                                                                                                                                  completely refurbished. This marketplace
From a top-class hotel to the Fraport VIP                  public relations and protocol issues.          professional and well motivated team with                                                                                                                                               will re-open in January 2006.
Service: Bärbel Storch brings all the right                From her years of experience in the hotel      whom she will work in future.
qualities for her new job at Frankfurt Air-                industry, Mrs Storch is well aware that a                                                                                                                                                                                              The B-West shopping arcade (‘Ladenga-
port. The former director of sales and mar-                personal approach and perfect treatment                                                                                                                                                                                                lerie’), where refurbishment was started in
keting at the renowned Nassauer Hof in                     of demanding guests from all over the                                                                                                                                                                                                  November, will re-open with 13 shops in a
Wiesbaden joined Fraport in the summer                     world are the top priorities for first-class                                                                   The new-look Skyline Arcade will boast nine attractive retail outlets along with the refurbished Käfer’s Restaurant.    high street atmosphere. There will be new
and will take over from the long-standing                  service. The main objective of the VIP Serv-                                                                                                                                                                                           fashion and gastronomy outlet as well as
head of the VIP Service, Ulrike Lucas, at                  ice is to make customers satisfied with the                                                                                                                                                                                            well-established shops such as Burresi and
the end of this year. During her 12 years                  service they receive at Frankfurt Airport.                                                                                                                                                                                             Boss, grouped around the popular Sega-
at the Nassauer Hof, she also handled                      Mrs Storch is already impressed by the                                                                                                                                                                                                 fredo Bar with its Mediterranean flair.

                                                                                                                                                                                                                                                                                                  The center of Hall B has already undergone
                                                                                                                                                                                                                                                                                                  a major face-lift with the new restaurant
                                                                                                          flights, are Air New Zealand, Etihad Air-                                                                                                                                               “Connection“, a redesigned Deutsche Post
Further traffic growth at FRA in                                                                          ways, Garuda and Shanghai Airlines.
                                                                                                          New cargo destinations include Chengdu
                                                                                                                                                                                                                                                                                                  outlet, a new money exchange counter and
                                                                                                                                                                                                                                                                                                  enlarged book and magazine store. In a
                                                                                                          and Urumqi in China and Nagoya, Japan.                                                                                                                                                  second phase, an electronics shop, sou-
winter 2005/06 timetable                                                                                  In all, there are 83 cargo destinations in
                                                                                                          44 countries, including 56 intercontinental                     The new B-West shopping area will have a “high street” atmosphere with 13 shops, including new and already
                                                                                                                                                                                                                                                                                                  venirs and convenience stores will open
                                                                                                                                                                                                                                                                                                  by next April.
The number of takeoffs and landings at                     destinations. There are 10 additional car-     destinations.                                                   established outlets.
Frankfurt Airport has increased by 2.6 per                 riers this winter, including Armavia (Arme-    Frankfurt Airport continues to dominate
cent during the winter timetable 2005/                     nia), DBA (Germany), Etihad Airways (UAE)      the German long-haul market. FRA accounts
2006 that came into effect on October 30.                  and SN Brussels (Belgium). New destina-        for 70 percent of seat capacity to and from
There are 129 scheduled passenger airlines
offering regular flights from FRA to 294
                                                           tions include Guangzhou, Erbil (Iraq) and
                                                           Port Harcourt (Nigeria). Among the five
                                                                                                          Germany. In the long-haul freighter sector,
                                                                                                          Frankfurt Airport has about 75 per cent of
                                                                                                                                                                          Christmas sales campaign
destinations in 111 countries this winter.                 new cargo airlines this winter, making a       Germany’s takeoffs and landings in this
This figure includes 132 intercontinental                  total of 33 airlines with regular cargo        category.                                                       targets transit passengers
                                                                                                                                                                          Fraport’s Retail & Property division is again
                                                                                                                                                                          running an attractive prize draw for passen-
                                                           New-look Frankfurt Airport                                                                                     gers and airport visitors from November 1
                                                                                                                                                                          to December 31, 2005, as part of the tradi-
                                                                                                                                                                          tional Christmas sales campaign at Frankfurt
                                                           website goes online                                                                                            Airport. Top prize this year is a brand new
                                                                                                                                                                          Mercedes SLK. Fraport staff are excluded
                                                           as an information site to promote travel at    broader range of target groups such as air-                     from the “Shop & Win” draw.
                                                           FRA to consumers. It is now also targeting     lines and retail customers as well as com-
                                                           airlines and other companies who would         panies, real estate developers, investors or                    Transit passengers are a particular target
                                                           like to do business at FRA and benefit from    organizations. The objective is to develop                      group this year with special promotion in
                                                           the many advantages which the real estate      the website as an innovative online plat-                       the transit areas (e.g. in the Transit B Duty
                                                           location ‘Frankfurt Airport City’ has to       form for the integrated marketing of Frank-                     Free stores). Due to the building measures
                                                           offer.                                         furt Airport as an “Airport City” not only                      in Terminal 1, including the closed shopping
The Frankfurt Airport website www.frank-                                                                  for travel or accommodation, but also for                       areas, there is no Christmas market this
furt-airport.de was re-launched in Novem-                  In future, the website will incorporate a      shopping, working or meetings. Real                             year. Airport employees, however, will ben-                 The festive decoration adorning the passenger terminals     The “Shop & Win” campaign is being widely advertised
ber this year with extended and new con-                   wider range of products and services as        estate development is also an important                         efit from special promotion offers when the                 is mainly displayed in the transit area due to refurbish-   around Frankfurt Airport. Top prize this year is a brand-
tents. The website was originally launched                 well as extended business topics for a         theme.                                                          marketplaces re-open in 2006.                               ment of the marketplaces.                                   new Mercedes SLK.
20       Fraport Worldwide                                                                                                                           Aviation World 4/2005                                                                                                          Performance         21




                                                                                                  Three-year American Airlines contract

                                                                                                  American Airlines has meanwhile awarded
                                                                                                                                                     Partnership helps
                                                                                                  a three-year pan-European security contract
                                                                                                  to ICTS Europe. Running until August 2008,
                                                                                                  the comprehensive contract extends ICTS
                                                                                                  Europe's current services for American Air-
                                                                                                                                                     maintain punctuality
                                                                                                  lines at European airports and adds new
                                                                                                  locations. Don Langford, American Airlines'        Success for Fraport, DFS and Lufthansa cooperation
                                                                                                  managing director European services, said:
                                                                                                  "We look forward to a continued prosper-
                                                                                                  ous business partnership with ICTS Europe,         The trilateral program “Future for FRA” (FFF), comprising Fraport, Lufthansa and Deutsche Flugsicherung, has helped to maintain punctuality
                                                                                                  which is based on a long history of mutual
                                                                                                  success.”                                          levels at Frankfurt Airport (FRA) this year against the background of increased flight movements. All airlines at FRA benefit from this success.

                                                                                                  Zamir Eldar, ICTS Europe's chief executive
                                                                                                  office, stated: "We are very pleased with
                                                                                                  American Airlines' renewed vote of confi-          Punctuality is one of the most important           FFF joint punctuality report                     Future for FRA participants
                                                                                                  dence, which further cements our long-last-        success factors for airlines at an airport. FRA
                                                                                                  ing relationship. This is a major achievement      has for years enjoyed high levels of punc-         An important role in this success has been       The FFF projects involve managerial and
                                                                                                  for ICTS Europe employees and managers             tuality that lie above those of other major        played by the punctuality managers at Fra-       operational staff from many departments,
                                                                                                  and recognition of their outstanding per-          European hub airports. The challenge, how-         port, Lufthansa and DFS. These posts were        including:

ICTS Europe steps up                                                                              formance over the years. We are committed
                                                                                                  to working with American Airlines in devel-
                                                                                                  oping new applications that will bring
                                                                                                                                                     ever, is to maintain these levels while increas-
                                                                                                                                                     ing the number of flight movements and
                                                                                                                                                     optimizing capacity through other measures.
                                                                                                                                                                                                        set up as part of the “Future for FRA” program
                                                                                                                                                                                                        in 2003. The managers draw up a joint, trilat-
                                                                                                                                                                                                        eral airport punctuality report based on data
                                                                                                                                                                                                                                                         Fraport
                                                                                                                                                                                                                                                         Aviation Airside, Operations Planning,
                                                                                                  innovative solutions to the ever changing                                                             from all three organizations and including       Apron Control, Operations Control Center,

successful expansion                                                                              airport environment."                              A key month to judge an airport’s punctu-
                                                                                                                                                     ality performance is August, when full holi-
                                                                                                                                                     day charter flights add to pressure on flight
                                                                                                                                                                                                        information such as ATC figures, airline de-
                                                                                                                                                                                                        lay codes, and aircraft off-block times. This
                                                                                                                                                                                                        report analyses punctuality trends at FRA
                                                                                                                                                                                                                                                         Apron and Aviation Supervision, Research
                                                                                                                                                                                                                                                         & Development, Infrastructure/System
                                                                                                                                                                                                                                                         Development.
                                                                                                                                                     and handling times. FRA performed strongly         and is a valuable basis for informed decision-
Fraport security subsidiary gains new clients                                                       New passenger data contracts                     this year. Although flight movements rose          making. By investigating airline delay codes,
                                                                                                                                                     2.3 percent, overall punctuality improved          for example, all three partners can draw up      DFS
                                                                                                   ICTS Europe has won contracts for more            strongly by 4.8 percentage points to 81.7          measures to tackle specific problems.            Operational and technical services,
                                                                                                   than 70 mobile units with its APIS+ system        percent compared to August 2004.                                                                    research & development
ICTS Europe, the wholly owned subsidiary        International expertise for the Russian market     for all UK-based charter airlines flying to the   Arrivals improved by 7.5 percentage points          Contacts to punctuality managers
                                                                                                   United States. The APIS+ (Advanced Pas-           and departures went up by 2.1 percentage
of Fraport AG, has taken two major steps to     Zamir Eldar, ICTS Europe’s chief executive         senger Information System) product meets          points. Over the first eight months, accord-        m.beckmann@fraport.de,                          Lufthansa
                                                officer, commented: “The agreement rep-            new US “final rule” requirements under            ing to Fraport statistics, movements in-            axel.dannenberg@dfs.de,                         Check pilots, flight operations, central
continue its successful growth strategy.        resents an important step in achieving our         which all airlines flying to and from the         creased 3.1 percent and punctuality was             lothar.meissner@dfs.de,                         planning, Operations Control Center, Hub
                                                ambitions in this dynamic and diverse mar-         United States must send the American              maintained with a fractional decline to             karlheinz.edelmann@dlh.de                       Control Center, punctuality management
The airport security company is expanding       ket. The cooperation with AeroMASH will            authorities two additional fields of passen-      77.3 percent.
                                                further build a solid foundation for enhanc-       ger data in addition to the standard APIS
its presence in Russia and has gained a         ing ICTS Europe’s position in Russia and           data. The APIS+ includes integration of
                                                will provide our international airline and         security applications such as passenger
major contract with American Airlines.          general security clients with strong and           travel document validation and the “Search
                                                reliable local support.”                           and Match” system as well as cost efficiency
                                                                                                   and greater flexibility.
                                                                                                                                                     Positive feedback from airline contract managers
As part of its expansion in Russia, ICTS        Alexander Nevzorov, AeroMASH’s chief ex-                                                             The Fraport Ground Services sales activi-          tions regarding the ground services’ sales       Almost half the managers gave Fraport
Europe has signed a three-way coopera-          ecutive officer, and Ruslan Fadeev, Shere-         The Fraport security subsidiary has also          ties at Frankfurt Airport rate well or very        team. The topics included the bid prepa-         top marks compared to other handling
tion agreement with AeroMASH and                met’yevo International Airport’s deputy            won contracts for its Comprehensive Pas-          well in most areas, according to a cus-            ration process, the contract negotiations        suppliers.
Moscow Sheremet’yevo International              general director, said: “We expect the             senger Processing Method (CPM) product            tomer survey. A total of 56 contract man-          as well as the sales contacts in general
Airport (SVO). AeroMASH, based at               cooperation with ICTS Europe to enrich             from several US carriers and is now servic-       agers from various airlines took part in           and the expertise of the Fraport Ground          Services based on core customer needs
Sheremet’ yevo, was one of the first Russian    AeroMASH with up-to-date international             ing over 25,000 flights per year at more          the telephone survey in autumn 2005.               Services sales & marketing staff.                score good marks and reflect general
companies to specialize in aviation securi-     know-how, put modern aviation security             than 28 locations in Europe. The system           The aim was to analyze and improve the                                                              satisfaction. Obviously pricing is a central
ty and is now a leading provider of avia-       procedures into operation, and to improve          combines and processes passenger data             sales activities of Fraport Ground Services        Overall, both Frankfurt Airport and Fra-         and critical financial issue for airlines in
tion security services, employing 1,200         passenger service.” The ultimate goal of the       from multiple sources ready for security,         based on customer feedback.                        port Ground Services were judged very            view of general aviation industry trends.
people. The three-year agreement will           cooperation, according to the two Russian          immigration and administrative process-                                                              positively. More than two-thirds (70%)           Furthermore, the survey confirmed that
focus on joint aviation-security projects for   officials, was to ensure that clients, airlines    ing. It can be used with PDA devices (per-        The survey covered general points such             of those surveyed gave the top two marks         fast decision-making processes and a
training, technology and development at         and other customers were fully satisfied with      sonal digital assistants), fixed and mobile       as general satisfaction with Frankfurt             on a scale of 1 to 6. About two thirds of        strong focus on airline-specific require-
SVO, where a new passenger terminal will        aviation security levels to ensure protection      check-in systems, as well as passenger self-      Airport as well as with Fraport Ground             contract managers would recommend                ments are also key to contract negotia-
be opened.                                      from existing and future potential threats.        serve kiosks.                                     Services before turning to specific ques-          the handling division.                           tions.
22          Procedure                                                                                                                                                     Aviation World 4/2005                                                                                                    Procedure          23




Security controls extended to                                                                                                                                                                                                          Full screening
whole apron area                                                                                                                                                                                                                       for non-EC transfer
Additional checks for airport staff and crew
                                                                                                                                                                                                                                       baggage
                                                           From January 2006, the security controls for airport staff and crew currently applied in the
                                                                                                                                                                                                                                       From January 2006, all inbound non-EU transfer baggage
                                                           terminal buildings will be extended to the entire apron area under implementation of the                                                                                    arriving at Frankfurt Airport has to undergo a security check.
                                                                                                                                                                                                                                       Fraport already started to implement this measure in Septem-
                                                           second stage of the EU aviation security regulation concerning the implementation of                                                                                        ber with a “soft start” to ensure a smooth introduction of full-

                                                           Critical Parts of security restricted areas. The so-called Critical Parts will thus cover parts of             New look                                                     scale checks.

                                                                                                                                                                                                                                       Under EC aviation security regulations, transfer baggage
                                                           the terminals and also apron areas.                                                                                                                                         arriving from EC airports is already covered by security



                                                           From January 2006, these security require-
                                                                                                                                                                          for US Airways                                               checks. This precaution will be extended to all transfer
                                                                                                                                                                                                                                       baggage on inbound flights from non-EC airports from
                                                                                                                                                                                                                                       January 2006 onwards. This affects about seven million
                                                           ments will be considerably widened. All                                                                                                                                     items per year arriving on about 1,400 weekly flights.
                                                           areas of the airport that screened departing                                                                   US Airways jets have taken on a new look following the
                                                           passengers and their cabin baggage might                                                                       airline’s merger with low-cost carrier America West in       To meet these requirements, Fraport will have installed 11
                                                           enter will be defined as Critical Parts. In ad-                                                                October. The elegant design will gradually replace the       automated security machines by the end of the year. Ten manual
                                                           dition to the existing areas, this definition                                                                  old logo on US Airways aircraft over the next 2-3 years.     devices are also being used to reach the capacity needed.
                                                           will cover passenger boarding bridges, bus-                                                                                                                                 This equipment will be able to check about 1,500 pieces with-
                                                           es and aircraft. All persons entering these                                                                    The new US Airways is now the largest “low-fare, full        in 10 minutes at peak times. Some reconstruction and exten-
                                                           areas will undergo 100 per cent security            Airport staff and crew – like passengers – will be         service” carrier and the fifth-largest airline in the USA.   sion work within the baggage system has been necessary.
                                                           screening, including of their possessions.          screened in the terminal before entering the apron area.   The enlarged airline has a strong presence in the eastern
                                                                                                                                                                          USA, the former home market of US Airways, and in            In September, Fraport started to put baggage from selected
                                                                                                                                                                          western states, which America West focused on. US Air-       arrivals through the security controls and has gradually
                                                           Entire apron will be Critical Part                  well as delivery staff. The staff and crew check-          ways remains a member of the Star Alliance following         increased the number of flights since then. There are three
                                                                                                               points remain located within the terminal                  the merger.                                                  rising levels of checks: automated, visual and manual. Once
                                                           In order to ensure that apron operations and        next to the central passenger checkpoints.                                                                              baggage has been cleared at one of the three levels, it is then
                                                           processes continue as smoothly as before,                                                                      "We are confident that the enthusiasm and professional-      conveyed normally for the onward flight.
                                                           Fraport has decided to declare the entire                                                                      ism of our employees, combined with the experienced
                                                           apron area as a Critical Part. This means           Vehicle checks at entry gates                              leadership team we have selected to run the new airline      Fraport only expects delays for baggage that has to be manu-
                                                           that from January all staff including crews                                                                    will give us greater financial stability and competitive     ally checked and, if necessary, opened. Once the controls on
                                                           and items they carry will be screened and           Vehicles, such as catering vans, will be in-               strength in the marketplace," said US Airways chairman,      non-EU transfer baggage are operating on a fully automated
                                                           vehicles will be inspected on a random              spected at the staffed entry gates to the                  president and CEO Doug Parker. "Our business model           basis, risks to the Minimum Connecting Time of 45 minutes
                                                           basis before entering the apron area. This          apron area. This procedure will require more               will enable us to compete aggressively with any airline,     will have been minimized.
                                                           covers, for example, airline crew, handling         space, including for equipment, than in the                legacy or low-cost, in terms of reliability, amenities and
Under the first phase of this EU aviation                  staff, catering and cleaning workers, and           past. The gates are therefore being extend-                affordability."
security regulation, terminal areas beyond                 other persons working in apron areas as             ed where possible with additional lanes.
immigration control were defined as Criti-                                                                                                                                The merger is also due to lead to an extension of the air-
cal Parts from January 2004 where security                                                                                                                                line’s range of flights. From Frankfurt, US Airways has
controls had to be carried out. Since then,                                                                                                                               two daily flights to Philadelphia, operated with an A330-
passengers and staff have undergone                                                                                                                                       300 und a B767-200, and one flight to Charlotte, operated
searches before being allowed to enter                                                                                                                                    with an A330-300. Fraport Ground Services provides full
these areas.                                                                                                                                                              handling for US Airways at Frankfurt.



        The entire apron area of Frankfurt Airport will
     become a Critical Part from January 2006. Crew,
       handling staff, catering and cleaning workers,
     as well as delivery staff and vehicles will undergo                                                                                                                                                                               Fraport is investing in new automated machines to screen all non-EU transfer
                                      security controls.                                                                                                                                                                               baggage arriving at Frankfurt Airport from January 2006 onwards.
24         News                                                                                                                                              Aviation World 4/2005                                                                                                           News        25




Newsticker

ASG donation for SOS-Kinderdorf                          the previous weekly service. China Airlines      The airline, based at Ercan Airport in             Korean vote for FRA                          Emirates changes aircraft types                   Condor renews Fraport handling contract
                                                         also increased its Frankfurt passenger flights   Northern Cyprus, has operated twice-                                                            to Frankfurt
                                                         from four to six in the first half of 2005.      weekly from Frankfurt via Istanbul and                                                                                                            Leisure airline Condor has renewed its
                                                         Passenger flights are operated with A340-        Antalya to Ercan since May 2005.                                                                Emirates has changed aircraft types on its        handling contract with Fraport Ground
                                                         300s while freighter flights are operated        Founded in 1974 in Nicosia, the airline                                                         Frankfurt services with the start of the winter   Services and thus extended the long-
                                                         with a B747F. China Airlines flies to 49 des-    has so far mainly operated flights to                                                           schedule. The midday flight which was pre-        standing and successful cooperation
                                                         tinations in 23 countries and ranks among        Turkey and various destinations in Great                                                        viously operated with A330 and A340 jets now      between the two companies. The new
                                                         the world’s top ten air cargo companies.         Britain and Ireland. The fleet consists of                                                      operates with a B777-200 or a B777-300. For       five-year contract covers ramp and bag-
                                                                                                          two A310-200s, three B737-800s as well                                                          the daily evening flight an A340-300 has re-      gage handling as well as cabin cleaning.
                                                                                                          as three A321s.                                                                                 placed the previous A330 as of December 01.       “This agreement is exemplary for the
                                                         Sun Express launches flights to Izmir                                                                                                                                                              way in which successful partnerships
Shown at the handover are: (from left) Erol Oruc                                                                                                                                                                                                            can be established between airlines and
( ASG), Dimitros Kadoglu (ASG), Alexander Fuchs (ASG),   Leisure airline Sun Express has launched         Emirates SkyCargo introduces                                                                    Etihad Airways adds more Frankfurt                ground handling providers in future,”
Carlos Cardiga (AOC), Janis Cameron-Scott (AOC),         flights from Frankfurt to Izmir under its        fourth freighter flight to FRA                     The Korean Air (KE) station at Frankfurt     freighters                                        declared Peter Schmitz, Senior Executive
Martin Wälde (ASG), Rolf Weber, Hiltrud Winkel           winter 2005/06 schedule. The airline is                                                             Airport has been voted as the airline’s                                                        Vice President for Fraport Ground Serv-
(both Fraport AG).                                       flying twice-weekly (Mondays and Thurs-                                                             best station for the first half of 2005 in                                                     ices.
                                                         days) to the city on Turkey’s Aegean coast.                                                         an internal evaluation. Criteria judged at
                                                         It also has flights to Izmir from five other                                                        the 77 stations included the passenger                                                         The agreement follows a long period
ASG has donated EUR 7,500 for a chil-                    German airports and Zurich. Sun Express                                                             service, on-time performance, baggage                                                          of joint discussions during which the
dren’s aid project in Mozambique, one                    has also a dense schedule of flights to the                                                         irregularity index and excellent perfor-                                                       airline’s handling requirements and
of the world’s poorest countries. The                    Turkish Riviera this winter, with daily                                                             mance of cutting expenses.Mr Yong-Ro                                                           the existing processes were analyzed.
money raised in a staff raffle went to an                scheduled flights between Frankfurt and                                                             Lee, KE Regional Manager, thanked all                                                          Fraport Ground Services was able to
SOS-Kinderdorf in the province of Tete.                  Antalya as well as charter flights. The air-                                                        the staff without whom, this excellent                                                         offer various process improvements that
A check was handed over by ASG man-                      line, jointly owned by Turkish Airlines and                                                         result would not have been possible.                                                           led to reduced costs for the airline. As a
aging directors, Alexander Fuchs and                     Condor, flies from three other airports to                                                                                                                                                         result, Condor, which has re-positioned
Martin Wälde, to representatives of the                  its home base on the Turkish Riviera. This       Emirates SkyCargo has introduced a fourth                                                       Etihad Airways has further increased              to face the challenge of low-cost airlines,
Airline Operators’ Committee (AOC),                      winter it is operating with a fleet of ten       weekly B747-200F freighter flight to Frank-        SAA flies daily to Cape Town                 its freighter services to Frankfurt Air-          will be able to operate at its home air-
Janis Cameron-Scott and Carlos Cardiga,                  jets, comprising nine B737-800s and one          furt under the winter schedule. The Dubai-                                                      port. Since September 27, two more                port at more competitive cost levels.
who have supported this project for                      B757-200.                                        based carrier launched twice-weekly                                                             weekly connections (on days 1 and 3)
many years. Instead of holding its usual                                                                  freighter services to Frankfurt in November                                                     have been offered between Abu Dhabi               Condor, the in-house carrier of travel
summer party with its employees, the                     Sun Express, which celebrated its 15th           2003 and added a third frequency in June                                                        and Rhine-Main. This increases the                group Thomas Cook AG, is one of the
airport services company had decided                     anniversary in November, is an important         2004. The fourth flight operates via Dubai                                                      number of weekly A300-600F flights                largest airlines at Frankfurt Airport.
this year to hold a raffle. Partners, cus-               carrier at Frankfurt Airport. It will operate    to Shanghai. Emirates SkyCargo is a long-                                                       from three to five. Ramp handling at              With a fleet of 36 aircraft, it flies from
tomers and other airport-associated                      more than 1,100 flights to and from the air-     term customer of Fraport Cargo Services                                                         FRA is carried out by Fraport Ground              various German airports to about 40
companies donated a number of high-                      port this winter alone, a 50 per cent in-        with strong growth in recent years. The                                                         Services.                                         holiday destinations around the world.
value prizes such as flights, travel vouch-              crease on winter 2004/05.                        airline, which also has twice-daily passen-
ers and digital cameras.                                                                                  ger flights to Frankfurt, flies to a total of 75
                                                                                                          destinations worldwide.                                                                         First-class award for China Airlines

China Airlines doubles to two                            Fraport Cargo Services wins                                                                                                                      The aviation services market research
weekly freighters                                        Cyprus Turkish Airlines as new customer          New deputy manager export at FCS                                                                institute Skytrax Research has awarded
                                                                                                                                                             South African Airways (SAA) has ex-          China Airlines a “Five-Star Certificate”
                                                                                                          Klaus Klein was appointed deputy                   tended its flights to Cape Town from         for its first class service. In its survey,
                                                                                                          manager export for Fraport Cargo                   three times a week to a daily flight with    209 airlines were evaluated regarding
                                                                                                          Services (FCS) in September 2005                   effect from September 12. There was          their products and their service quality.
                                                                                                          to support Mrs Leila Gülsen (Senior                also a schedule change in the winter         China Airlines (CI) was the first airline to
                                                                                                          Manager Export). Klaus Klein worked                schedule that started on October, 30.        introduce the new “Signature Interior”
                                                                                                          for several years in the export docu-              The aircraft from Cape Town (CPT) now        developed by Boeing into its B747-400
                                                                                                          mentation department and has been                  arrives in FRA at 18:45 hrs and takes off    cabins in December 2004.
                                                                                                          employed as a Manager Sales in the                 again for Johannesburg (JNB) at 20:45        The new, three-class B747-400 of the
                                                                                                          FCS sales team for 5 years. He has                 hrs. The daily flight from JNB arrives at    Taiwanese carrier offers capacity for
                                                                                                          deep experience of freight handling                06:15 hrs and departs for CPT at 16:40       390 passengers with guests in the
Taiwan-based China Airlines has operat-                  Cyprus Turkish Airlines (Kibris Türk             processes and is also familiar with                hrs. Both flights are still operated with    12 first-class seats enjoying a private
ed two weekly freighters from Taipei to                  Hava Yollari) became a new customer              the requirements and demands of                    an A340-600.                                 atmosphere.
Frankfurt since August 4. This doubles                   for Fraport Cargo Services in July 2005.         the FCS customers.
26       Report                                                                                                                                                                Aviation World 4/2005                                                                                                                                           Report   27




End of an era …
and start of a new one
Ex-US Air Base offers FRA major growth opportunity

Six decades of German-American cooperation at Frankfurt Airport (FRA) have come to an end with the closure of the US Rhine-Main Air Base.

The land will be re-developed for Terminal 3, boosting FRA’s long-term growth prospects.




The ceremonial closing of Rhine-Main            A distinguished legacy                                    centre for the 1991 Gulf War and the oper-
Air Base on October 10, 2005, was an                                                                      ational center for other US military activi-
emotional milestone in the history of           The legacy of the Rhine-Main Air Base is                  ties in Europe and the Middle East.
Frankfurt Airport. A unique cooperation         long and distinguished. Since 1945, it has
between American military forces and            served as the US air force’s “Gateway to                  Due to the changing global political
German civilian authorities that had            Europe” and transit point for troops and                  environment at the end of the Cold War,
lasted six decades was ending. Yet the
day was also a chance to look forward                                                                                                                                          The farewell ceremony for US forces at Frankfurt Airport was an emotional event with speakers highlighting the achievements
 – both to new expansion at Frankfurt                                                                                                                                          of the Air Base over the last few decades. The event was attended by top-ranking US and German officials as well as military personnel.
Airport and, for the US forces, to a new
home.                                                                                                                                                                          Major growth with Terminal 3                              As described in the last issue of Aviation
                                                                                                                                                                                                                                         World, planning for the new passenger
Speaking at an official farewell ceremo-                                                                                                                                       In future, the Air Base site will provide                 terminal is well under way. A winning                         Publisher:
ny to invited guests, Fraport chairman                                                                                                                                         Fraport with enormous growth opportu-                     design for the future passenger building                      Fraport AG, Ground Services, Sales (BVD-V)
Dr. Wilhelm Bender praised the close                                                                                                                                           nities as the location for the brand-new                  has been selected. Once legal planning                        and Traffic & Terminal Management, Airport
partnership that had flourished over                                                                                                                                           Terminal 3. This EUR 900 million passen-                  approval has been gained and environ-                         Expansion, Security, Sales (FBA-VT)
many decades at Frankfurt Airport. This                                                                                                                                        ger terminal, which will go into service in               mental measures are completed, construc-
relationship between military and civil-                                                                                                                                       three phases up to 2015, will have capac-                 tion work should be able to start towards                     Responsible for contents:
ian airport users grew from “occupying                                                                                                                                         ity for 25 million passengers a year when                 the end of the decade. The SkyLine peo-                       H. Sanzenbacher (BVD-V), A. Ulm (FBA-VT)
power to good neighbor, to best                                                                                                                                                fully operational. Total capacity at FRA                  ple-mover system will be extended on-
friends”, he stated. “Above all, we are                                                                                                                                        will be increased to 82 million annual                    wards from Terminal 2 on to Terminal 3 to                     Editorial:
thankful for the Rhine-Main Air Base’s                                                                                                                                         passengers.                                               provide public transport access.                              H. Sanzenbacher, A. Schmid (BVD-V),
historic achievements such as the Berlin                                                                                                                                                                                                                                                               A. Ulm (FBA-VT)
Airlift,” he declared. Bender said that
FRA was embarking on an exciting new                                                                                                                                                                                                                                                                   Editorial contributors to this issue:
era in its history. “Understandably, we         The departure of US forces was commemorated at an official ceremony (from left): William Robert Timken Jr, the US Ambassador                                                                                                                           J. Schulte-Terboven (FCS), I. Hamer (UKM-IK),
have mixed emotions: joy and optimism           to Germany, Fraport chairman Dr Wilhelm Bender and General Robert H. Foglesong, Commander, US Air Forces in Europe .                                                                                                                                   S. Kalbe (BVD-O-CS), V. Hühn (HVM-RC),
for the future along with nostalgia for                                                                                                                                                                                                                                                                R. Baier (FBA-AF1), M. Beckmann (FBA-AK),
the past.”                                      supplies. It developed over the years into                however, a basic agreement was reached                                                                                                                                                       I. von Nagorski (FBA-AT1), Dr T. Frank (HVM-RC)
                                                the largest US military passenger and car-                for the US military to relocate from Frank-
From January 2006, Frankfurt Airport            go base outside the USA.                                  furt Airport to the twin bases of Ramstein                                                                                                                                                   English copywriters:
will be used exclusively for civil aviation                                                               and Spangdahlem. In a first phase, 132                                                                                                                                                       U. Bönisch, P. Needham, Oberursel
following the contractual expiry of the         The largest humanitarian airlift in the his-              hectares were returned to civilian use in
Air Base lease at the end of this year. The     tory of aviation – the Berlin Airlift – was               the early 1990s and became the location                                                                                                                                                      Concept and Design:
US Air Force has relocated its European         conducted from here following the Rus-                    of Cargo City South, the highly-success-                                                                                       An orchester played out the planes.                           MarketingConsult Wiesbaden
transportation and logistics hub on the         sian decision in June 1948 to deny ground                 ful cargo facility at Frankfurt Airport. In
southern side of FRA to Ramstein and            access to West Berlin. For 15 months, C-47s               1999, a second agreement was signed to                                                                                         Colonel Gail S. Halvorsen, the legendary                      Pictures:
Spangdahlem air bases in the state of           and C-54s took off in waves, carrying food                return the remaining 200 hectares at                                                                                           Candy Bomber pilot who threw sweets                           Fraport Fototeam, Getty Images, Mauritius,
Rhineland-Palatinate, where new and             and vital goods to drop to the cut-off pop-               Rhine-Main Air Base (about 170                                                                                                 to children during the Berlin Blockade,                       ACC, Continental Airlines, N*ICE, US Airways,
expanded facilities have been complet-          ulation of West Berlin. They were nick-                   hectares) and at the Gateway Gardens                                                                                           celebrates the naming of a C17 as the                         MarketingConsult and others
ed with substantial funding from Fra-           named the “candy bombers” as they also                    military residential area (about 30                                                                                            “Spirit of Rhein-Main”.
port (about 175 million euros over the          dropped sweets to the city’s children.                    hectares). This handover has now been                                                                                                                                                        Lithographie / Printer:
last decade).                                   More recently, the Air Base was the nerve                 completed.                                                                                                                     The guests of honor on their way through                      Team 3, Mainz /
                                                                                                                                                                                                                                         the hangar to the ceremony.                                   Kontakt Offset-Druck, Dortmund
For a prosperous partnership in 2006
Let’s celebrate another chapter in our productive cooperation

2005 was a successful year for the aviation industry.
For our customers as well as for us: it will be another
record year for Fraport – both for passengers and
freight numbers at Frankfurt Airport. This is the result
of our joint efforts to remain one step ahead of the
competition.

The impact of our international and intermodal air
transport hub – one of the most important in Europe –
is growing continuously. Together with you, our cus-
tomers, we are making our airport more and more
attractive; for example, for the A380. With the first
landing of this megaliner at a public airport and with
the successful handling tests Fraport has shown that
Frankfurt Airport is already well-prepared for the
new aircraft era.

We thank you for your confidence and cooperation.
Let us celebrate another chapter in our successful
partnership – and continue it in 2006.

We wish all our readers a relaxing break and
a good start in a challenging 2006.

Fraport AG
Traffic & Terminal Management,
Airport Expansion, Security
and Ground Services

				
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