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Ian King - AMSU

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					   AMSU Conference 2006
Corporate Social Responsibility

               Presented by Ian King
                     Chief Executive
                      NUS Services
                        Introduction
• Over the last four years NUS Services has
  via nussl.co.uk, seminars and Convention
  briefed on key issues
• Company Plan 2006–2011 has embraced the
  new paradigm of the world in which Students‟
  Unions find themselves competing
  commercially now and in the future
                         Introduction
• Variety of Government policy initiatives exist
  across a broad spectrum of areas of social
  policy
• Heightened awareness of and commitment to
  CSR issues by students and the public
Corporate Social Responsibility
   Corporate Social Responsibility (CSR) is the decision-
   making and implementation process that guides all
   company activities in the protection and promotion of
   international human rights, labour and environmental
   standards and compliance with legal requirements within
   its operations and in its relations to the societies and
   communities where it operates.

   CSR involves a commitment to contribute to the
   economic, environmental and social sustainability of
   communities through the on-going engagement of
   stakeholders, the active participation of communities
   impacted by company activities and the public reporting of
   company policies and performance in the economic,
   environmental and social arenas.
         Social policy agenda
                    Alcohol Strategy

Paid Policing            Compensation

  SIA 2001            Music Licensing
  (Scotland 2007)


Operators            Plastic     Health

                          Home Office

 Insurance                Chip & Pin

   Gaming
                                    Agenda
• Liquor Licensing, 2003
   – UK wide with reviews happening now
• Security Industry Act 2001(implementation)
   – Scotland in 2007
• Smoking bans
   – Scotland – March 2006
   – N. Ireland, Wales, England – 2007
   – Timetable to be established
                                           Agenda
• Ethically conscience consumers
    – Exponential growth in Fairtrade & Organic products
    – Anti-globalisation concerns
    – Enquiry into supermarkets
• Demand for healthy products
    – Non-alcoholic
    – Non-carbonated sugar loaded drinks
    – Move away from junk foods
• Anti-social behaviour
• Are Unions retailers or welfare/representative
  organisations?
    – Is there a conflict of interest?
                                     Agenda
• What is the role of Unions in 2006?
   – Should Unions be proactive or reactive?
• Stakeholders in 2006
   –   Members
   –   National organisations
   –   Institution
   –   Neighbours / community
   –   Local authority
   –   Agencies
   –   Any others
                      Licensing Acts
•   Is now law in England/Wales (2003)
•   Is now law in Scotland (2005)
•   Difference in off-sales
•   Role of the supermarket (differences)
•   Review of the Act (operationally)
•   Many questions unanswered
•   Has behaviour really improved?
                  Late Night Market
• Massive expansion from mid-90‟s
    – Major cities
    – Secondary market
•   Tool of urban regeneration
•   Homogenisation of the high-street
•   HVVDs
•   Clampdown?
                         Shared Vision
• Licensing Act, alcohol strategy &
  enforcement campaign – used to drive up
  standards
   – Good operators – longer hours, fewer conditions
   – Poor operators – cut hours, temporary closure,
     enhanced conditions
   – Rogue operators – closed
• Clear incentive to get house in order and
  work with regulators
• Clear messages to trade
                          Best Bar None
• Greater Manchester Police
• NUS Services scheme
   –   The first national scheme in 2004/05
   –   40 Unions participated
   –   Awards at AGM
   –   60+ Unions in 2005/06
• Gold standard now endorsed by Home Office
   – 39 local schemes
   – Extraordinary levels of positive feedback
• Should we take it further?
  Security Industry Act 2001
• Implementation now in England/Wales
• Introduced in Scotland
   – Full implementation by November 2007
• Students‟ Unions deal on the Act
   – Clubs
   – Categories of staff
  Security Industry Act 2001
• Exclusions
   – Staff not required to obtain a licence are persons
     who are solely checking that those allowed access
     have paid for admission or have invitations or
     passes
   – Any person who is not primarily designated
     activities but incidentally maintains order or
     discipline or responds to a sudden or unexpected
     occurrence
• Some Unions have changed licenses to
  make savings
                         Smoking bans
• Dates
   – Scotland (now in force)
   – England, Wales & N. Ireland - 2007 (tba)
• Anecdotal evidence
   – Compliance (not, apparently, a problem)
• Levels of business
   – Down at first
   – Recapture market but long(er) term decline
   – Would it have happened anyway?
            Smoking bans issues
•   Attitude of students
•   Attitude of institutions
•   Retailing of cigarettes
•   Machine sales (or not)
•   Healthier education
•   Staff exposure
•   Risk management
•   How to manage external sites
•   What will a no-smoking nightclub look like?
               Operational issues
• See specialist session
  –   Entry
  –   Exit (to smoke)
  –   Numbers
  –   Distance
  –   Noise
  –   Re-entry
                        Health issues
• Department of Health
  – Alcohol an increasing problem
     • Binge drinking a health time bomb
     • Immediate strain on A&E
     • Drink related crime
  – Sensible drinking campaign
  – Action on promotions
                          Health issues
• Growth in healthy food and drinks
• Abandonment of fizzy drinks/junk food
   – The Jamie Oliver agenda
• Anti-globalisation movements and rejection of
  companies with poor ethical practice
• Campaigns against supermarkets
   – Ethical trading and smashing local traders and
     corner shops
                      Health issues
•   The quality agenda
•   No alcohol agenda
•   Beverage Group at NUS Services
•   Smoking
                        Health issues
• National Alcohol Strategy
   – Published Autumn 2003, December, January,
     February, March 2005
   – Home Office want it to have teeth
   – Price promotions
   – Licence conditions
   – Expectation that licensees will engage
            Ant-social behaviour
• Was the single biggest issue on the agenda
  of all political parties in the run up to the
  General Election in 2005
• Is the biggest media issue
• Affects students (indirectly!)
        Government initiatives
• ADZs – Alcohol disorder zone
• The alcohol equivalent of ASBOs (anti-social
  behaviour orders)
• Referred to as the 2005 “Dangerous Dogs
  Act”
• Never likely to be enforced
                           More issues…
From the Working Group Press on Alcohol
• Social Responsibility
   – Late night industry willing to face up to
     responsibilities
• Off trade (off licences)
   – Contribute to anti-social problems
• HVVD (high volume vertical drinking)
   – Code of practice reseating and capacity issues in
     these venues
• Minimum pricing
   – Home office to consult with OFT on minimum tariff
     policies (still awaiting)
    Minimum Price Condition
• Guidance suggests councils should not set
  MPC but cleared by OFT
• Legal opinion supports MPC questions
  „irresponsible promotions‟ condition
• Perth condition since June 2002 (suspended
  pending further Court definition)
• Police and Licensing Boards independently
  coming against price promotions
Capacity & Cumulative Effect
•   Supply - demand – price
•   Effect on support services
•   Need to regulate expansion of market
•   Control of numbers within venue
    – Operating schedule & risk assessment
    – Inform applications
    – Meet objectives under Act
                                  Plastic
•   BEDA resisted bottle bans for a decade
•   Improvement in quality of plastic
•   Increasing product range available
•   Glasgow 14 venues all plastic
    –   Regular approval
    –   Fall in incidents
    –   Customer approval
    –   Insurance saving
                                 Plastic
• Licence condition „where appropriate‟
• Greater Glasgow to become all plastic by
  January
• Will this role out nationally?
                 Ideal – End of Night
• Coffee                     • Bottles
   – Non-alcoholic reason       – Must not leave venue
     to stay in venue        • Noise
   – Profit in responsible      – SSHH/Lollipops/
     operation                    Signage
• Chill Out                  • Transport
   – Mellow atmosphere          – Taxis/Buses
• Concierge                  • Fast Food
   – Liaise with cab firm       – Flashpoint
   – Profit in responsible
     operation
                        The Customer
• Individual responsibility
• Off-sales
• Social (norms) marketing
   – Michael Haines session
   – Under age drinking
   – Responsible drinking
• Campaign must address individual
• Perceived “nanny-state” attitudes
                             Conclusions
•   Dynamic late night market
•   Problems brought about by expansion
•   Opportunity to build & reward good practice
•   Partnership through local licensing forum
    – Enlightened regulation & operator buy-in
    – Happy local residents & customers
• Sustainable late night economy achievable
                          Conclusions
•   Look at food and non-alcoholic drinks
•   Stress ethical standards
•   Quality not price
•   Ambience
•   Comfort
•   Social interaction role for the Union
         Role for NUS Services
• To brief
• To campaign and lobby
• To think the unthinkable and challenge
• Celebrate and inform good practice and new
  approaches
• Champion Unions as responsible retailers
• Assist Unions in working towards solutions /
  compromises to fulfil legal requirements
• Promote and trial new ideas
Questions?

				
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posted:8/11/2011
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