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VOLUME 1, ISSUE 3 Fourth Quarter 2008 afa-cwa all call Northwest Airlines Master Executive Council President’s Report by MEC President Kevin Grifﬁn Dear Fellow Flight Attendants, analysts and others on the government Not long ago I attended a labor council payroll can now admit we are in a recession. meeting in Minnesota where someone aptly The advances our parents and grandpar- quoted Harry Truman: “A recession is when ents made in the labor movement and this your neighbor is out of work. A depression economy over the last hundred years have is when you are out of work.” That senti- all but disappeared as a result of corporate ment really hits home when we look at the terrorism and a government that was de- number of people now unemployed, facing signed according to Abraham Lincoln “of the massive furloughs or trying to make ends people, by the people, for the people,” but But we have had each other to rely on in meet in today’s world. has itself been hijacked by and for corporate good times and bad. On Monday, November 17, 2008, Japan’s interests. We are a profession of caretakers, safety government announced that the world’s As present-day laborers in the world’s larg- professionals and – above all – unionists. second largest economy had slipped into est economy we have seen friends, relatives What is best for the least of us is ultimately recession. Now leaders are uttering similar and neighbors struggling. We have experi- better for all. We lift up our brothers and sis- words about the U.S. economy, though enced undue stress through airline bank- ters because we must. “Take me with you,” many Americans believe we are in a depres- ruptcies, changes in homeland security, no matter the circumstances. sion worse than that of 1929. Economists, wages, work rules and our overall lifestyle. (continued on page 3) NWA AFA First Annual Heidi Joost Award P lease join the Association of Flight Attendants by honoring a Northwest flight attendant who has demonstrated heroism in the line of duty as an Inflight Safety Professional. This award carries the name and honors the memory of Northwest flight attendant Heidi Joost, who died while carrying out her duties as a safety professional. Heidi perished, along with several passengers, in the tailcone of an NWA DC-9 in an aircraft accident at DTW in 1990. We welcome member nominations for this award and ask that they be submitted to Janette Rook at firstname.lastname@example.org before December 31, 2008. INSIDE THIS EDITION 2 BOS President’s Interview 2 Postcard From... 3 Message From MEC Vice President 4 Merger Timeline 5 Government Affairs News / FlightPac Form 6 SEA VP Interview / NYC Council 91 News 7 2008 Purser Graduates 8 NWA/DAL Route Map 10 Joint Scheduling Meeting 10 AFA-CWA Update Contact Information Form 11 What is Happending With PBS? 12 Message From LEC 93 President 12 AFA Files Suit Over Delta 13 Know Your Rights! 15 Local Executive Council Directory Northwest Airlines Meet BOS Council 92 Association of Flight Attendants-CWA President Master Executive Council Robert Cannatelli all call: How has the base and flying changed over the last decade? LOCAL COUNCIL PRESIDENTS Robert Cannatelli: Wow. Where do I start? Just over a decade ago BOS was the “Gateway to Europe.” Once COUNCIL 91NYC JOSH ZIVICK a base of over 700 FAs, with flights to London, Frankfurt, email@example.com COUNCIL 92 BOS ROBERT CANNATELLI Copenhagen, Glasgow/Prestwick and Amsterdam, we had 617-957-4877 COUNCIL 93 MEM SHAWN FIVECOAT some great flying. Now, all we have for international flying is COUNCIL 94 DTW DIANA MITCHAM our A330 and 757 flights to AMS. COUNCIL 95 MSP KATHY DUNHAM ac: What merger information would you most like to convey to your Local? COUNCIL 96 SEA JAY HONG RC: Please don’t listen to rumors or gossip! All the information they need is at COUNCIL 97 SFO KATE DAY their finger tips. They can call me, Jacob, David, or the hotline any time they have COUNCIL 98 LAX LES MEEKS questions, or go to www.afa92.org, www.nwaafa.org or www.dealtaafa.org to get COUNCIL 99 HNL DAVE TADLOCK the most accurate, up- to-date information. OFFICERS ac: What is your biggest hope/fear for Local 92 or NWA flight attendants? PRESIDENT KEVIN GRIFFIN RC: My biggest hope is to win the upcoming representational election. I can’t VICE PRESIDENT JANETTE ROOK stress how important keeping our union is. I am confident, however, that we will be successful. My biggest fear for our members system-wide is that we SECRETARY MARK GEHRT lose our union, bargaining rights and job protections that took over 60 years to build. Just imagine working for the largest global airline in the world without afa-cwa all call ANY job protections, worker rights or rules. I compare it to being on probation EDITOR RHONDA TAYLOR permanently. Now imagine what it would be like to go back on probation for the rest of your careers. Scary! CONTRIBUTORS ROBERT CANNATELLI KAREN JAY KIM COOK ELISABETH JOYCE ac: With holiday flying upon us, what advice can you give your membership? SHAWN FIVECOAT NEAL MCMAHON RC: Remember your work rules. Fly the contract. If you question a rescheduling, GREG FRATTINI SEAN OLTERSDORF always ask for a review of crew orders. That is very important. Your BOS reps will ALBERT GARCIA JANETTE ROOK be on call over the holidays. Call us with questions or concerns. ED GILMARTIN FRANK SLITTI SCOTT GOODMAN SCOTT WOLL ac: What is your beverage of choice, on duty and off duty? KEVIIN GRIFFIN JOSH ZIVICK RC: All who know me in BOS are laughing now because they already know the answer to this question. Coke! I can’t stand Pepsi so I always bring my own stash of Coke. I don’t drink alcohol so it is also my choice off duty as well. Happy hours can be lame as Coke is always regular price. POSTCARD FROM... re! afa-cwa all call is a newsletter for re he Northwest Airlines Flight Attendants. We e you w welcome your comments, suggestions, December 2008 Wish letters to the editor and photographs (if free of copyright restrictions). Your Enjoyed the waterfront in downtown San Diego. Be sure to submission signifies consent for use in order a ginormous margarita with future issues or on our website. Rights to your Mexican food or stop in at Northwest Airlines edit reserved. Anonymous items Rubio’s, home of the ﬁsh taco. will not be considered. Please submit Beaches, desert, mountains, or Flight Attendants whatever you are in the mood for, inquiries and opinions to: are all less than an hour’s drive System-wide away from downtown San Diego. afa-cwa all call Sunny and 74 degrees await you all year around. Shamu c/o Rhonda Taylor and the baby panda say hello! Association of Flight Attendants-CWA Northwest Airlines Master Executive Council l 8011 34th Avenue South, Suite 220 Bloomington, MN 55425 Do you know an affordable place for monkﬁsh in Memphis? Shopping in Sh h i? D i i D ll Shanghai? Dancing in Dallas? Please submit your tips for our firstname.lastname@example.org “POSTCARD FROM...” series to the address at left. 2 FOURTH QUARTER 2008 all call I’m Junior, What Has the Union Done for Me? by MEC Vice President Janette Rook A s a 1998 hire who has spent the brothers and sisters in AMFA wouldn’t agree as a Northwest Flight Attendant, I am most majority of my career on Reserve, to over 50% outsourcing. Following the proud of my colleagues when I remember I can relate with many of the first bankruptcy in Northwest’s nearly 80 that principled decision to protect our jobs. difficulties that our newest members face years, our union experienced mounting Without it, you and I would not even have a today. We are living under bankruptcy demands for massive worker concessions. job as a Northwest Airlines flight attendant imposed wage and benefit cuts that were Management’s demands were backed up today. We can’t let that sacrifice be wasted. unheard of just ten years ago. Even with by bankruptcy court rulings that rubber I ask you to review the Route Map on cuts, it could have been so much worse for stamped their “ask” of $195,000,000 pages 6 and 7, and as you will see, former or thousands of us (junior flight attendants). in concessions from flight attendants. current Northwest executives are actually I would like to share a bit of our union’s This amounted to nearly a 40% cut in in most of the top leadership positions at recent history, to honor the price our pay and benefits for our members. Our the “new Delta.” While most NWA & DAL brothers and sisters have paid for their union surveyed us and asked what was workers continue to survive under crushing solidarity with you and me. most important to us and we responded pay cuts, most of our top executives In 2005 we watched management overwhelmingly that our number one received massive increases in compensation bust our mechanics’ union, because our priority was job protection for all of our in the past year or so. Without the members. Northwest management protections of a contract and union proposed that we allow outsourcing advocacy on Capitol Hill, we could find our of 3/4 of its trans-Pacific and trans- jobs dwindling away and we wouldn’t have Atlantic flights to foreign nationals, the right to collective bargaining. Let’s all and allow them to outsource 100% work together at the “new Delta” and we of all domestic flights on planes can be the strongest flight attendant group with 100 seats or less. Management in the world, with the best legally binding dangled the carrot of reduced cuts, contract in the if we would only allow outsourcing. industry. email@example.com When I think of my ten-year career 952-241-4102 Presidents Report (continued from page 1) We can continue that tradition, work Collectively, without bitterness, we can will turn the tide for our entire profession. collectively to restore much of what we achieve great strides for our profession A contract for the future that our corporate have lost and protect our own interests while maintaining a voice for our future. executives insist upon for their futures is a despite current global economic news. As one great flight attendant group, over must! Only by keeping our legal voice in the 21,000 strong, one great combined contract Apathy has no place in our union. The workplace can we influence our future. is our ultimate objective. We deserve livable same activism that surged during the By maintaining our powerful tradition of wages, affordable health care, and a safe November elections must continue. We representation – during good times and work environment, and most importantly, have a responsibility now as the largest slowdowns – we will build back protections to be able to retire securely. group of flight attendants on this planet once thought impossible to secure. For any of us to share in that one great to guide a movement that will bring back We can change the way we are viewed American dream, all of us must sacrifice. honor and justice to our chosen careers. by corporate executives and government We cannot continue to ask what our union Join me, our elected union leaders, officials. We are not just numbers that could is doing for us; even asking that is to admit our brothers and sisters at Delta and be outsourced: Giving our jobs to cheaper being misinformed about the core strength Northwest and our growing family of foreign labor will lead to even greater of our organization. supporters in maintaining our focus on instability in this consumer-driven economy. Our union is only as strong as its weakest our future. Become involved in delivering Without decent wages and benefits for member. Over a decade ago we started our collective message of strength and working people in this country, we will not using the Internet for information and security in an uncertain economy through be able to spend what it will take to get this uniting ourselves. Today that is not enough. union representation. Visit deltaafa.org battered economy moving again. We must daily approach and reassure those today to pledge your support to rebuild our As flight attendants, we all strive for who have doubts and feel disenfranchised. profession. the same securities – livable wages, safe We cannot be divided by corporate working conditions, progressive work rules inventions, by assumed cultural differences In Unity and for a Better Future, and a sound retirement. This is true no that do not truly exist. Flight attendants matter what part of the country we live in or want what is best for each other, for our what the name is on the airplane’s tail. families, for our futures. We will not be We can overcome the divisions that our distracted by “meet and greets,” multimedia firstname.lastname@example.org new family of executives has attempted to images or new red dresses. Our focus must 952-241-4101 create by focusing on these common goals. continue to be on building a contract that all call FOURTH QUARTER 2008 3 NWA/DELTA MERGER ANNOUNCED April 14, 2008 NWA / DELTA SHAREHOLDER APPROVAL Shareholders of both carriers voted to approve the merger on September 25, 2008 GOVERNMENT APPROVALS O On October 29, 2008, the United States Department of Justice (DOJ) approve the merger between Delta Air Lines and Northwest Airlines M MERGER TRANSACTION CLOSES NWA/Delta formally close on the ﬁnancial merger NW transaction on October 29, 2008 Petition ﬁled with the NMB for Sin Single Carrier/Single Transportation System status ALPA ﬁled on November 04, 2008. AFA-CWA will ﬁle a petition when we believe that post merger Delta has achieved a Single Transportation System. Single Carrier/Single Transportation dicia The following are some indicia a System status granted by NMB of a single carrier/ single transportation system: published combined schedules NMB election for the combined Delta/ or combined routes; Northwest Flight Attendants standardized uniforms; common marketing, markings or insignia; AFA BECOMES THE DELTA integrated essential operations FLIGHT ATTENDANTS’ such as scheduling or CERTIFIED dispatching; BARGAINING REPRESENTATIVE centralized labor and personnel operations; combined or common management, corporate SENIORITY INTEGRATION oﬃcers, and board of directors; combined workforce; and, common or overlapping NEGOTIATIONS COMMENCE ownership Revised November 10, 2008 4 FOURTH QUARTER 2008 all call A New President, A New Congress, Now What? by Government Affairs Chair Albert Garcia O n Tuesday, November 4, 2008, we We will ask you to contact your legislators on who supported us in the 110th Congress to ask witnessed history when Barack Obama numerous issues and they need to hear your for their support again before the bill can be was elected President of the United voice. Your Government Affairs Committee is introduced in both the House and Senate. The States. Four decades after the Civil Rights committed to keeping you informed, giving process begins anew. We did a fantastic job movement, the election of the first African- you the tools you will need to be an effective during the 110th Congress in contacting our American president signifies a tremendous move advocate for our profession on Capitol Hill. We legislators and we know that we can and will forward for all Americans. America’s working ask that you watch for and respond to our calls repeat the effort with your help. families gained an important victory as well. For to action. The same process will take place with the past eight years, working families have been The way that Congress works makes it the FAA Reauthorization bill, which passed ignored while Washington policies favored a imperative that we gain support and pass a bill the House, but got stuck in the Senate. The corporate America agenda. The election results within the same session. Unfortunately for us, difference is that the government must pass an mark a hopeful day for working families and the our Senate FMLA bill S2059 has stalled and has FAA reauthorization bill. They can postpone and hard work is just beginning. yet to be voted on. Although the companion bill extend the current FAA Reauthorization bill, but We, as union activists, must visit newly- H2744 passed the House overwhelmingly, a bill only for so long. We have seven flight attendant- elected members of Congress to ensure that specific provisions that will remain in the bill as it they understand our issues and earn their goes to both Houses in this coming session. But support. We have our work cut out for us. We again, we must ensure that all of our provisions must advocate on behalf of flight attendants on stay intact and are not altered. initiatives that will improve our working lives, What will you be asked to do? When the from our fight to be covered under the Family time comes, you will be asked to contact your Medical Leave Act to the FAA reauthorization legislators and urge them to co-sponsor these bill, which includes seven flight attendant- bills. Your Government Affairs Committee will specific issues. The AFA-CWA Government Affairs visit Congress and educate them on the bill Committee believes strongly that advocating and secure their support, but we cannot do this for changes in federal law is the best and most unless they hear from you, their constituents. effective way to protect our rights. Taking as If you would like to help us with the exciting many issues as possible off the negotiations challenges ahead, please contact your Local table and onto Capitol Hill will make it easier for Officers, who will put you in touch with a all flight attendants to gain what we have lost must pass both Houses before it can become law. member of the Government Affairs Committee in recent concessionary contracts and to realize It is unlikely the FMLA bill will pass the Senate and put you to work! Please visit www.nwaafa. additional improvements. in the lame duck session of the 110th Congress, org/committees/govaffairs/ for a list of contacts. So now what? First of all, we must ensure although not impossible. If it does not, we must Thanks to all of you who continue to focus and that we do not lose our right to collective begin from scratch. Just because there will be advocate on behalf of our issues. bargaining. You will hear the “new Delta” tell us a Democratic majority on the Hill when the that we do not need representation. We know 111th Congress convenes next January does not Albert Garcia email@example.com better. What happens when we do not have a mean that we will automatically be welcomed Government Affairs Chair legally binding contract? Simply put, we have no with open arms. Democrat or Republican, we 415-290-5140 say in work rules, pay or benefits; we are at the must first educate these legislators on the issues Diana Mitcham firstname.lastname@example.org mercy of management’s decisions. Second, we before we can gain their support. We must then Government Affairs Vice Chair must stay informed and involved in the process. re-visit the offices of Democrats and Republicans % 734-532-8404 x1101 Yes! I want to promote my profession through AFA’s legislative and political activities. I want to support FlightPAC through payroll deduction. I authorize my company to deduct from my gross earnings per month and remit to AFA’s FlightPAC: $20 $15 $10 $5 other $______ Name Employee ID # Address Airline Signature E-mail address Date My contribution to FlightPAC is not tax deductible. As an AFA member, I am entitled to make voluntary contributions to FlightPAC at any time. Gifts or donations to FlightPAC are not a condition of membership in AFA. Payroll authorizations shall remain in full force until revoked by me, pursuant to the provisions of the agreement between my airline and the Association of Flight Attendants. Federal law forbids AFA from accept- ing FlightPAC contributions from foreign nationals who are not U.S. citizens and have not been legally admitted to the United States for permanent residence. all call FOURTH QUARTER 2008 5 Meet SEA Council 96 Vice President Scott Woll all call: What is something that is unique to the SEA base and SEA flying? email@example.com Scott Woll: One of the unique aspects of our flying is that we are 253-218-7524 the only base that serves the outer island destinations of Kahului, Maui and Kona, Hawaii. We have many FAs from other bases who pick up these trips from our open board and commute in to have new folks who are struggling to make ends meet. the opportunity to fly these trips. The layover is great, but the all- ac: How do you see your base affected by the Delta merger? nighter back to SEA hurts! SW: I am actually quite excited about the possibilities. Not only ac: What is your proudest moment while serving as LEC 96 Vice President? could SEA see some new and interesting flying, we will also have SW: Working in conjunction with our great local team of EAP reps, the opportunity to eventually merge our base with the Delta FA we have been able to help several FAs resolve a number of personal, “satellite base.” We have met many of these Delta folks and they are professional and other challenges and return to healthy, happy and GREAT people, and we are already talking about what fun it will be productive lives. To see this occur is most rewarding. to fly with one another. We have already made some great friends. ac: What are some of the challenges facing SEA? How are they unique to SEA? They will be a great addition to SEA. SW: Most challenges we face are shared by all bases and FAs. And as ac: Looking ahead to 2009, name three goals you hope to achieve for your a union we can address them with the Company as a united group, base in the coming year? speaking with ONE voice, unlike the “Delta way” where there’s no SW: Besides always striving for more and better means of one to speak on your behalf. You are a lone voice with no legal or communications with our members, the obvious biggest goals will enforceable document to support you. Good luck! be Union representation for ALL NWA/DAL FAs and a combined and ac: What are some resources available unique to SEA? improved agreement and seniority list. All possible...but you MUST SW: With the recent introduction of a large number of new hires to vote. the base, we quickly identified the need to assist these folks to get ac: What is your favorite destination? Why? settled into housing and supplied with basic living items. A great SW: The obvious one is SEA - the flight that takes me home! But as group of SEA FAs set up a group known as “Seattle Supporters” and for a layover, I have many. The one that I see rarely, but enjoy when established a system where FAs who had items they could donate I do is, believe it or not, Boise, Idaho. I happen to have grown up - such as beds, cookware, appliances - were matched up with those and gone to school there, so still have many friends and relatives. in need. It has been a huge success and been of great help to our Needless to say, I have a very busy layover! Greetings From Council 91-NYC by LEC 91 President Josh Zivick H ello from NYC, or in AFA-CWA terms, Council 91. In this article we would like to share with you the single most important thing that we think makes NYC a unique base. For both those that commute to JFK, LGA or EWR from far away or those that drive and rely on public transportation, the commuting nightmare in and around NYC makes our base unique. Trying to figure out which airline you will use to commute or what subway is running that day can be a full-time job. The current employee busing company at LGA is unreliable and uncomfortable. It will be taken over by a new company in December. A little NYC base and airport trivia: We are currently the smallest base in the U.S. system with 260 Flight Attendants. We are the only active co-terminal base in our system covering JFK, LGA and EWR. We are primarily a domestic base but have two AMS flights daily. EWR has recently been upgraded to an A330. JFK has reintroduced service that utilizes a B757. For several years, the three New York City airports have made headlines when it comes to congestion problems and extensive delays. In fact, in 2007, delays increased 111% at LGA, 52% at JFK, and 17% at EWR. This year, delays rose 67% at JFK and 18% at LGA. This often translates into difficult commutes for flight crews. However, delays can occur that are beyond our control, caused by weather and mechanical malfunctions. Or even if your flight gets airborne, delays can be caused by an unscheduled re-fueling stop or Air Traffic Control issues that can put your flight into a holding pattern and prevent it from landing. There are complications with ground transportation that have to be considered. For example, a reserve can be short called and have two hours to arrive at the gate until departure. The transportation route requires a great deal of planning, which can include taking the bus and the subway. Transportation service can be suspended for issues such as a mechanical breakdown or an accident. Then one might need to take a shuttle bus to the next available train which will add time to your commute. In these situations, crowds can be enormous, with literally hundreds of people trying to board the same bus or train, and navigating with your luggage through the crowds can be difficult. There can often be several bus changes before you finally get to the airport. Often a flight attendant makes it to the aircraft just in time for departure. However, there is some saving grace. Many of our domestic departures are early morning and out of LGA and JFK. As part of a safety initiative taken up by our former IBT Local 2000 representative Patti Reller and shop stewards, we are lucky to have an exclusive transportation reimbursement tier system which offsets cab fare or car service charges since it’s not always safe to take public transportation in the wee hours of the morning. firstname.lastname@example.org 347-419-4219 6 FOURTH QUARTER 2008 all call Congratulations 2008 Purser Graduates by Purser Chair Kim Cook BOS MEM D uring October 12-17, 2008, NWA reviews. A majority of Pursers and the conducted its final Initial Purser AFA MEC Purser Committee did not share Leslie Bergin Nancy Zirkel Qualification with 100 Purser the opinion of some of the video or its Pamela Dowling Paula Crow candidates attending a week-long contents. The example demonstrated in John Lee MSP qualification process in Chaska, MN. We the video had a Purser confront a fellow Daniel Thunstrom Mary Robins are proud to welcome 84 new Pursers (see Flight Attendant regarding her non- Renee Toomey Cindy Hilling table) who have successfully completed compliant hair during boarding. It is the Jimmy Kaono Sandra Schear the intense and stressful program. With the opinion of the Purser Committee that Michelle McCoy Linda Fuerst additional 84 Pursers, NWA currently has a such disciplinary comments be addressed total of 986 Pursers system-wide, covering exclusively by Inflight managers and not Colleen McCosker Donald Davis all 9 US bases. As in previous years, the be the responsibility or the expectation of Bre Sink Cheryl Verdeja qualification process was conducted the Pursers on board. The role of the Purser James Stroud Debra Smith by an independent British firm that is to coordinate service, provide safe and DTW Tami Trimble evaluated each Flight Attendant’s personal courteous service to our customers, and Jeane e Mayes Parker Tana Lambert leadership skills in addition to observing create a cohesive working environment. Angela Acce ura NYC their effectiveness in a team scenario. As A formal letter was submitted to Julie Nancy Nyberg Charles Bramle part of the Purser Qualification Week, the Showers expressing this concern; the Diane LaPorte Patricia Schultz company extended an invitation to the letter can be found on the http://www. Kathleen Rothman Stephen Downing AFA MEC Purser Committee to participate nwaafa.org/, under Purser Committee in the Purser Expo to provide information webpage. The company did agree with Phyllis Heﬀelﬁnger Chris Felix that would be useful to the new Pursers the Purser Committee that NWA does not Stephanie Bylin SEA as they begin their challenging role. In expect Pursers to discipline fellow crew Debra Adzema Janet McCann addition to our committee’s presence, the members. However, the example used Jacqueline Ross Chis Damis AFA MEC Health and Safety Committee, illustrated a “tool” that Pursers can use to Bambie Hermes Cindy Smith led by Chairperson Jeannie Elliott and address sensitive issues such as uniform John Gold Eunice DePinto Gary Helton, participated in the event and grooming infractions. This concern Janet Murphree Nancy Roadifer with an introduction of the new electronic is now in review with the appropriate Danny Blackmon Jason Spain Automated Inflight Incident Report. members of the AFA MEC Grievance AFA is pleased to have the finest Pursers Committee for further actions, if warranted. Robert Hodges Deborah Burrus in the airline industry, as NWA operates As we move forward with the imminent Nancy Cobb Debra Thiel over 100 international flights every day, Delta merger, the Purser Committee is fully Patrice Exner Gilberto Chiclana each with a qualified Purser coordinating engaged and committed to improving the Kimberly Jackson Jeﬀrey Harper and conducting Inflight services. With the current NWA Purser Program. Complete Kathlyn Bez Ma Raudsep inception of the Purser Program in 2001, details of the DAL BusinessElite Flight Susan Rizzi Joel Malsch the Pursers have been instrumental in Leader Program, can be found on the MEC Korey Adams Jus n Eberle providing professional customer service website along with the updated Purser Brian Migdal Rachel Reese in the competitive global market as we system seniority list. In addition, we Lucia Bruce Michael Lemieux continue to offer the high quality of encourage all qualified Pursers to join the service expected by many of our seasoned Open Forum available exclusively to NWA HNL Michael Murphy travelers, especially the WorldPerks Pursers at http://groups.yahoo.com/group/ Frank Batalon Tonya Honeyse members. NWAPursers/. This is a non-union affiliated, Jordan De Abreu SFO In October the company launched the non-NWA, and above all, non-censored Charlo e McClinton Linda Carlson Purser Leadership Series Program to all website operated independently since Helen Gain Sandra BelCastro Pursers to enhance their individual skills, 2001. Sharon Rockey Michelle Reid which will be useful with fellow crew Any comments regarding Purser issues Angie Hahn Susan Menicosy members and customers alike. The five- from all crew members are welcomed at John Rogers Richard Shea part series is offered in a variety of formats, email@example.com. including CBT, classroom instruction and On behalf of the MEC Purser Committee Malik Rasool Kesoihlen Henriksen town-hall conference calls. The first course, we would like to extend our sincere Joel Smith Kimberly Pagano titled Job Knowledge and Technical Skills, congratulations to the graduating class of Aya Windham Sandy Luo had to be completed by November 30, 2008 Pursers on earning your Purser wings! Chris Cadman 2008, to maintain Purser qualification. This Maggie Kwiotek firstname.lastname@example.org new program was received with mixed all call FOURTH QUARTER 2008 7 "Delta Air Lines always takes care of its Flight Attendants?" Conventional wisdom can be a comforting thing, especially w conventional wisdom is based on ideals and notions of a culture that expired before perception catches up with reality. S Sadly, nothing could be further from the truth. In fact, the "New Delta" executive team looks shockingly like recycled Nor culture do you reall Richard Anderson (DAL/NWA) - previously Northwest CEO and currently Delta’s CEO. Now leads the company. Anderson joined Continental Airlines in 1987 and worked under Frank Lorenzo as Staff Vice President and Deputy General Counsel. He worked for Lorenzo when pieces of Eastern Air Lines were being bought by and transferred to CAL. Anderson was hired by Ben Hirst. Joined Northwest in November 1990, left in 2004. Joined Delta in 2007. Richard "Ben" Hirst (NWA) - named Senior Vice President and General Counsel. He was formerly Northwest's Senior Vice President of Corporate Affairs and General Counsel. Hirst was also Vice President, General Counsel and Secretary at Continental Airlines from 1986 to1990, during the Lorenzo era. He recruited Richard Anderson to Continental in 1987. Hirst moved to Northwest in 1990 and Richard Anderson soon followed. Hirst hired Doug Steenland a year later. Hirst first came to Northwest Airlines as Senior Vice President-General Counsel and in 1994 assumed the post of Senior Vice President- Corporate Affairs until 1999. During that period he was responsible for the company's labor relations and government affairs. Returned to Northwest October 2007. Mike Campbell (DAL) - Delta's Executive Vice President of HR and Labor Relations will remain in his current role. Campbell was formerly Senior Vice President of Human Resources and Labor Relations at Continental Airlines. Campbell co-founded the Atlanta-based law firm , Ford & Harrison, LLP, a national law firm specializing in providing assistance to employers to allow their management teams to successfully deal with …. collective bargaining or union organizing drives… Ford & Harrison has been called one of the country's largest “union busting” law firms. Joined Delta in July 2006. Ned Walker (CAL) - was hired to be Senior Vice President and Chief Communications Officer. Ned Walker was most recently Senior Vice President of Corporate Communications at Continental Airlines. He started working for Lorenzo's team in 1987, the same year as Richard Anderson. Was formerly director of Corporate Communications for Frontier Airlines. Joined Delta October 2008. Mike Becker (NWA) - formerly Senior Vice President of Human Resources and Labor Relations at Northwest, has been appointed the new Executive Vice President and Chief Operating Officer of Northwest during the transition period. Joined Northwest May 1993. Ed Bastian (DAL) - current President and Chief Financial Officer of Delta, serves as CEO and president of NWA, Delta-Northwest AFA Campaign D 501 Third St Inc. Joined Delta in October 1998, left Hotline Recordings 1-800-424-2401 ( and returned to Delta in 2005. Association of Flight 8 FOURTH QUARTER 2008 all call when it's based on shared stories and warm memories. But it can also be faulty, outdated or no longer true. Sometimes, Some employees find comfort in their perception that the Delta Air Lines of decades past will be running the "New Delta." thwest management. The only real change in this Minnepolis management team is its new Atlanta zip code. Just whose ly think will prevail? Seniority of the Executive Corporate Leadership Team (CLT) No member of the CLT has a hire date earlier than 2005. Doug Steenland (NWA) - Northwest's former president and CEO, has taken a seat on the Delta board of directors. Before joining NWA, he was senior partner at a top law firm in Washington, DC, which represented Pan American Air Lines during the merger frenzy that preceded the company's bankruptcy declaration. He later represented an investor group that organized the leveraged buyout of Northwest Airlines in 1989. While at the law firm Verner, Liipfert, Bernhard, McPherson & Hand, Steenland played a role in the Eastern Air Lines bankruptcy reorganization in 1989. Joined Northwest in 1991. Steve Gorman (DAL/NWA) - named Executive Vice President of Operations and COO. Previously served as Executive Vice president of Flight Operations and Technical Operations at Northwest Airlines. Gorman also served as Chairman of the Board of Directors for Pinnacle Airlines Inc. from 2003 to 2007. From 2001 to 2004 Gorman served on the Board of Directors of Timco Aviation Services. Timco is the largest aircraft maintenance outsourcing firm in the nation. Timco customers have included UAL's United Air Lines and Delta Air Lines. Gorman spent five years at Northwest Airlines starting in 1996. Joined Delta in December 2007. Glen Hauenstein (DAL) - will continue in his role as Executive Vice President of Network Planning & Revenue Management. Glen was Senior Vice President, Network for Continental Airlines, where he was responsible for planning and execution of the airline's schedule, fleet, pricing and revenue management strategies. Glen joined Frank Lorenzo’s team at Continental in 1987 as International Controller. Joined Delta in August 2005. Hank Halter (DAL) - has been appointed Senior Vice President and Chief Financial Officer. Previously, Halter worked in various financial positions at American Airlines, including Analyst, Senior Analyst, Manager- Financial Planning. Halter formerly worked for Ernst & Young, LLP and is a certified public accountant. Joined Delta in May 2005. Theresa Wise (NWA) - will retain her role as Senior Vice President and Chief Information Officer, which she formerly t NW Washington DC 20001 952-241-4107 held at Northwest. Joined Northwest in (Press 1, then 720#) www.DeltaAFA.org 1993. Attendants–CWA, AFL–CIO all call FOURTH QUARTER 2008 9 by Scheduling Chair Greg Frattini AFA & NWA Joint Scheduling Meeting and Reserve Chair Karen Jay O n November 6, 2008, the AFA Central Scheduling Committee EBLA has been set at 83 hours for each base since the met with Brian Moreau, Director of Flight Attendant Crew introduction of PBS. December 2008 flying was the first month that Scheduling in Minneapolis. Representatives from the saw a change to the EBLA, with reductions at all bases. This has an bases and the MEC were in attendance. The Central Scheduling effect on bid awards; impact will be mostly seen regarding a Flight Committee will continue to stay involved in all discussions and keep Attendant’s monthly maximum and an increase in lineholders. For the Flight Attendants updated. example, a decrease of an EBLA from 83 to 81 will leave the monthly Crew Scheduling will be moving to Atlanta. This could possibly minimum at 70 hours, but decrease the monthly maximum from 96 happen as early as September 2009 or as late as the end of 2010. to 92 hours. An EBLA chart and information can be found in your According to Brian Moreau, the Scheduling structure is not contract on page 5.36 and 6.14-6.15. determined at this time. Satellite bases were also discussed. As of yet, no specifics The Flight Attendant Pattern Construction have been decided. This topic will obviously be revisited Survey closed on December 3, 2008. Your MEC as the merger process continues. Please review LOA 20 Central Scheduling Committee will review for contractual parameters for satellite bases. the data with the Company. This data will be Member questions were raised regarding LOD, used to drive positive change with respect to specifically reimbursement for language classes. the construction of future patterns, seeking to Contractual tuition reimbursement is still available, up find a balance between the “quality-of-life” vs. to $2000 per language(CBA Section 3, Compensation). “economic” factors. Complete program details are available on Atlas under According to Crew Scheduling, implementation the FA LOD section of the Hot Links. of the Reserve SILOs in PBS has virtually eliminated Cross Fleeting will be a reality. This will have the effect of instances of Reserves being flown into PDOs & GDOs. seeing NWA aircraft, flown by NWA Pilots and Flight Attendants There has been discussion of the appearance that Reserve Day operating on a route that was formerly flown by Delta, and vice Trades are restricted at a higher frequency. The explanation for versa. This information was covered in hypothetical scenarios this is that PBS is matching day-off requests at a higher percentage only, with a continued emphasis that no decisions have been during the bid awards, thus placing the greater flexibility at the finalized. This is something that is still several months away. The front-end (bid awards) to achieve initial higher bidder satisfaction. Central Scheduling Committee will continue to stay involved in There have been increased comments received about a any discussion of this matter as it pertains to scheduling functions. perceived lack of trips on the open board. According to Scheduling, Contractual CBA Section 1, Scope provisions protect our right to the open board flying has always been populated from pattern certain flying. drops and sick calls and this still holds true. According to the The next Union-Company Scheduling Committee meeting is set statistics provided by Scheduling, trip drops equate to nearly 400 for February 12, 2009 in MSP. email@example.com firstname.lastname@example.org full-lines of flying each month, across all nine bases. Feeling left out? Not receiving mailers or emails? If your contact information has changed, complete this form and drop it in your union mailbox! % Last Name ________________________________________________ First Name ________________________________________________ Email Address _______________________________________________________________________________________________________ Mailing Address _____________________________________________________________________________________________________ City ____________________________________________________ State ____________________ Zip _____________________________ Telephone __________________________________________ Employee #________________________ Base/Local Council _____________ YES! Sign me up today as an "Info Rep" during the run-up to the Northwest/Delta representation election. I understand I will be communicating vital information to other ﬂight attendants from our Campaign Coordination Committee (C3) during the merger and election process. I will receive special instructions from my State and Regional Chairs and the C3. I will provide others with facts about our union and our rights in a merger, and will bring back members' questions and feedback to union ofﬁcers. 10 FOURTH QUARTER 2008 all call What is Happening with PBS? by DTW PBS Support Team Member Frank Slitti I ’m Frank Slitti, former SLIC Coordinator from DTW, a member of the AFA PBS Implementation Team, and a PBS Support Team Member. I have been involved with the development and implementation of PBS for a little over a year. We helped develop the interbids page and tried to make PBS as user friendly as was possible at the time. I traveled to Montreal several times to test and review test bid results. Be- lieve me when I tell you that there was a lot of work and preparation that went into PBS live bidding. Did it go smoothly? As was planned? Would I want to do some things differently? NO, NO, YES! However, this is where we are, so I think it is a good time to talk about where we can take PBS in the future. There was a big effort to keep PBS as “SLIC-like” as possible. We were able to include some things that were never implemented in SLIC, but that we always wanted; layover length and a point-and-click bid entry system. I’m not saying PBS was a great step up for us, but it was something that was coming with or without us, so we tried to make it the best we could under those circumstances. What does PBS do right? Well, that depends who you are. If you are the company, PBS does a great job. It is awarding all patterns in the analysis. PBS builds as many lines as possible, which is good for the company and us. If you are the company, it matches Reserve coverage much more closely with the potential Reserve need. This is good for us also because it should alleviate the need for the company to fly Reserve flight attendants into days off. If you are a flight attendant who bids above the feasibility point, you should be getting what your seniority can hold. Now, what happens if you bid and fall below the feasibility point? Well, if this is you, you already know. Your seniority may have been able to hold the line that you bid for, but PBS didn’t award it “because of the global parameters of the program.” Now, that doesn’t help you much. Maybe you didn’t get one trip that you requested. That’s NOT good, but possibly something that you can live with and change through one-way trades, trip trades or drops. This is what I saw in the test runs. Flight Attendants were affected, but unless you were the most junior line holders you were awarded most, or at least some, of what you bid. However, bidding in December is like no other month. How is December distinct? In December with SLIC, every pattern in the entire analysis from the 1st to the 20th is used in someone’s schedule. Line holders bid to have the 21st through the 30th off and this leaves an incredible amount of trips uncovered and is called “stacking” by the company. The reason that the remaining trips are not used to build more schedules is because there aren’t any combinations left that would build a legal line of flying. If those stacked trips were assigned as with PBS, it creates more lines. Affected Flight Attendants may not have gotten what they bid for with PBS, but they are at least line holders. SLIC’s answer for stacking was critical bidding, but this still left an incredible amount of flying uncovered (stacked) and built far fewer lines. Even with SLIC’s limitations, we seemed to be more comfortable with critical bidding. Why? It seems to me that there are a few reasons. First, we would post the critical point. If you were senior to this number you had no worries about your bid. If you were below this number, but close to it, chances were good that when we ran the 2nd bid run we would adjust the critical number down and you would not be affected. If you were affected, we posted the uncovered trips and you could bid for the trip that wanted to fly over the critical period. Also, many people that were affected by critical bid never had to fly over the critical period because they would touch the critical day with rest. This was a very good strategy and gave Flight Attendants a sense of control. I think one of our biggest problems with PBS is that we have very little strategy directing our bids. How do we develop a bidding strategy? Well, time using the system is probably the most important way. We can also try new ways of bidding. Talk with the PBS coordinators, PBS support, and others for help. Make sure you are comfortable with the PBS Manual and PBS Updates. With SLIC we had years of experience, hundreds of thousands of bids, and very experienced coordinators. We also had regular SLIC Coordi- nator meetings where we discussed awards, strategy and future programming changes. This was a very important part in making SLIC the program that it became. We have a similar opportunity to affect PBS with our PBS Support Team. The PBS Support Team is our voice for the future development of this program. We have a contractual right to a voice in the direction of the PBS pro- gram. Unfortunately, we have some bases with no flight attendants interested in taking on this critical role that affects us all (MSP, SFO, & BOS). Please step up and be involved in our future. We have a very advanced bidding system and we have the chance to create something that is better that SLIC, if we get involved and stay active. % Name _________________________________________________ Employee #__________________________________________________ E-Mail Address_________________________________________ Telephone_________________________________________________ PBS Suggestions (possible changes in programming that could improve bidder satisfaction):_________________________________________ __________________________________________________________________________________________________________________ Drop completed form in your local union mailbox, or send via email to your Local Union Officers all call FOURTH QUARTER 2008 11 The Reason We Need A Union by Local 93 President Shawn Fivecoat W ithin the next six months and Retiree Medical is astronomical someone does, not what they say. there will be an election compared to our contractually If we are going to maintain a to determine if we, the guaranteed benefits. There was no voice in the workplace we have to Northwest flight attendants, maintain discussion, no negotiating, no voting. stand together. We all have a shared the tradition of over 60 years of They just got a memo dictating their responsibility to ensure everyone ‘contractual protections’. It is impossible new pay, work rules, and health benefit votes in the upcoming representation to overstate the importance of this costs. That is what we have to look election. Do your share - when you election. forward to without a Union. receive your Voting Instructions, VOTE I fear we sometimes take for granted The employees at Northwest, right away. Take the envelope and the many protections our contract especially the flight attendants, have staple it to your packet. Take it with provides. There are some who say, a long and proud history of standing you when you fly and show your fellow “What has the Union done for me? We up for our rights through the collective crew members what they are looking took huge pay cuts.” Yes, we did, as bargaining process. We have lost some, for. Start the conversation and convince did most of the industry, due to unjust and we have won some, but at least we them to vote. We all have to do our bankruptcy laws. You should know that were in the game. It is unfathomable share. In the past we have had over our counterparts at Delta took huge pay to think we would now bow down and 95% participation in voting, that is the cuts as well, and in many cases it was ‘trust management’ and let them make goal. We must show management we much, much worse. decisions for us. We’ve seen the list of are unified and ready to negotiate for Delta flight attendants took drastic names chosen to run the ‘New Delta’, our share of the profits. pay cuts early in 2002, a full three years they are very familiar. Most of them The goal is to take the best of our before we did in December 2005. Their came from Eastern through NW and Contract and the best of the Delta retirement accruals were frozen long then to Delta headquarters in Atlanta, work rules and combine them into an before ours. Their ever-changing work stuffing their pockets with money all industry-leading binding agreement. rules were decimated right after 9/11, the way. Do we really expect them For the first time in fifteen years, we will along with all those things mentioned to act differently now because they have the leverage to make gains in both above without any input from the flight are standing behind a new logo? My pay and working conditions. attendants. The cost of their Medical experience has taught me to trust what email@example.com (901)326-1348 Seniority Integration - AFA Files Suit Over Delta’s Unlawful Conduct by Ed Gilmartin, AFA Legal A FA filed suit in federal court on November 21, in every flight attendant his/her current bidding seniority. Washington, D.C., charging Delta Air Lines with Under federal law, an election for the combined unlawful interference with Northwest and Delta flight attendants its flight attendants’ right to elect cannot take place until the National a representative free of Company Mediation Board finds that Delta is a interference and coercion. For a single carrier with respect to combined copy of the legal complaint, visit the flight attendant work groups. Once that Merger page of our MEC website determination is made, AFA will file for www.nwaafa.org. an election that will give all 21,000 flight In its suit, AFA asks the Court to attendants the opportunity to elect AFA prohibit Delta from unilaterally as their collective bargaining agent. If implementing a seniority integration AFA is elected, then the Union’s “date of process before the flight attendants hire” integration procedures shall prevail, even have an opportunity to vote ensuring all flight attendants their current for Union representation. Delta’s premature actions bidding seniority. are designed to undermine AFA and deny its flight AFA will vigorously pursue this litigation to guarantee attendants the benefit of the Union’s internal “date of that all NWA/DAL flight attendants will keep their hire” seniority integration process that will guarantee current seniority. Stay strong, keep united. 12 FOURTH QUARTER 2008 all call Know Your Rights! 1. Your Right to a Witness Our contract gives us a right to a Union Representative, from his/her Local Executive Council, present in any discussion with a management person which may lead to disciplinary action. In fact, the Company must advise you of this right. If there is a question about your right to have a Union Representative, refer to Section 21.F.1 and 27.B.4(d) of our Contract. Also, inform your Local Council Representative at once if this representation is denied. 2. Fatigue While on a trip, if you become to fatigued you must continue the trip unless your health and safety or that of the crew or passengers will be immediately jeopardized if you continue to work the flight. 3. Insubordination Insubordination is defined as a refusal to follow a direct order from a supervisor. You must comply with a direct order from a supervisor unless an order would endanger your health and safety (or that of your crew or passengers). A direct order should contain several components. You should be told you are being given a direct order, you should be told what it is you are being directed to do, and you should be told failure to comply may result in your termination. If a superior requests you perform an act which you judge to be in violation of the Contract, establish whether or not such request is a direct order (if possible, in the presence of a witness). If the supervisor states such instruction is a direct order, perform the order under protest and resolve the dispute later through the Grievance procedure. Contact an AFA Representative immediately. 4. Polygraph Tests The position of AFA is that you should never be asked to take a polygraph test nor should you submit to a polygraph test under any circumstances. The Company may not require a Flight Attendant to take such a test. If such a request is made, immediately contact your Local Council Representative. 5. Suitcase Searches AFA has consistently opposed searches of the belongings and person of Flight Attendants for obvious reasons. It is an embarrassing and humiliating experience to have your privacy invaded by having your personal effects exposed. In addition, it is insulting to be suspected of theft or transporting drugs. In suitcase searches, the innocent have cause for outrage. Arbitrators, however, have ruled that with reasonable cause, the Company may conduct a search of an employee’s belongings. These arbitration rulings have in mind a Company’s right to protect its property from theft or illegal drugs. If you are ever confronted with a demand to submit to such a search, you should: A. Demand the presence of a qualified witness (preferably an AFA Representative) before you submit to any search or answer any questions. If you are unable to obtain an acceptable witness, offer to lock your belongings in an airport office and give the key to an acceptable third party until an acceptable witness can be obtained. B. In the presence of your witness, demand that the Company state the reasons why they are asking to search your belongings. Remind the Company official that any slanderous remarks about your taking of Company property may be the basis for a lawsuit which you will initiate against them. In addition, remind the Company official that an invasion of your rights of privacy may be taking place. C. Ask if a direct order is being made to you to open your belongings. (See the Section 3 Rights “Insubordination.”) D. If the Company still insists that you must open your suitcase, state that you will do so under protest. In view of your witness, allow the Company official to open and inventory your belongings. Be sure to record the names of the Company official(s) involved and contact your AFA Local Executive Council President or any other AFA Representative. 6. Withholding from Service for Disciplinary Reasons The Company may hold you out of service with pay at any time. The Company, however, may also hold Flight Attendants out of service without pay if the Flight Attendant is being withheld from service for reasons that put either passengers, employees or Company assets at risk. 7. Discrimination Section 1.H. of the Contract states that, “The Company shall not discriminate in any way against any individual Flight Attendant with respect to his/her compensation, terms, conditions, or privileges of employment because of such individual’s race, color, religion, sex, disability, national origin, age or sexual orientation.” 8. Blood Alcohol and Breathalyzer Tests Ensure that management uses only official Department of Transportation (DOT) procedures established for mandatory alcohol testing. DOT procedures require the use of a standardized breathalyzer. The categories of testing allowed are: random, post-accident and reasonable suspicion. The standard required for reasonable suspicion is based on one supervisor’s “specific, contemporaneous, articulated observations concerning the appearance, behavior, speech or body odors of the employee.” If you are asked to submit to a “reasonable suspicion test”, find a witness (preferably an AFA Representative). In the presence of our witness, ask the supervisor what evidence is being used to require the test. Write down exactly what the supervisor states. If management directs you to take any alcohol tests beyond the scope of DOT procedures (such as a blood alcohol test), contact an AFA Representative immediately. You should not be required to take any test that deviates from DOT procedures. Ensure that management uses only DOT procedures. To protect yourself, always ask for a SPLIT SAMPLE. Also, always contact AFA if the test results are positive. Section 21.E outlines the Company’s obligations, including potential compensation if you are required to submit to random testing. 9. Sick Leave Responsibilities Under certain circumstances the Company has the right to request medical documentation from your health care provider to explain you sick leave. This does not mean that they have a right to know all of your health care information. The Company only needs a “[g]eneral statement of the nature of the illness or injury.” “No detailed description of symptoms or treatment is required.” (15.D.3) 10. Progressive Discipline For less serious infractions such as tardiness, excessive absenteeism, etc., management follows a procedure know as Performance Development, or also known generally as Progressive Discipline in Labor Law. The first step is known as Coaching. A Coaching “provides an opportunity for a Flight Attendant and his/her manager to develop a course of action to address the behavior(s) at issue.” “In the case of more serious or repeated infractions, the employee shall be placed on one or more of the following levels of formal discipline: 1. Level I reminder 2. Level II reminder 3. Decision-Making Leave After any discussions which result in notations, initial discussion or discipline, inspect your Base Employment File and Corporate Employment File to review any notations or reports. Section 27.C of the Contract gives you the right to inspect your file. all call FOURTH QUARTER 2008 13 Know Your Rights! Continued From Page 13 Contact a Union Representative promptly for further guidance. Remember, the Contract outlines time limits in the Grievance Procedure (Section 27). It is advisable for all Flight Attendants to routinely inspect their files at least twice annually. 11. Investigations You may be the subject of a company investigation in two situations: 1. If management suspects you of violating a company rule; or 2. If management suspects that you have information regarding another employee suspected of violating a company rule. A Flight Attendant has certain obligations and specific rights throughout a company investigation. Obligations You have obligation to answer management’s questions truthfully and candidly to the best of your knowledge. Management has the right to ask questions regarding your actions provided the question is related to the company’s business. It does not have the right to ask personal questions unless there is a relationship between your actions and the company’s business. For example: 1. Management may ask if you wore uniform items while off duty in a specific restaurant to determine if you could be identified as a NWA employee during an incident. 2. It would NOT be appropriate for management to ask how often you attend church or what religion you follow. In an investigatory conference, let management ask the questions. If the questions are too general, ask the investigator/supervisor to focus more specifically on what she/he needs to know. Respond with specific answers which you know to be correct. Do not guess. Do not volunteer information which is only speculative. If you did not know the answer to a question, state precisely, “I do not know.” Do not draw conclusions. Protect yourself. As for paper and take notes of management’s questions and your answers. You may be sure that management will be noting every word you say. Rights Our contract gives us a right to a Union Representative, from his/her Local Executive Council, present in any investigation/discussion with a management person which may lead to disciplinary action. In fact, the Company must advise you of this right. If there is a question about your right to have a Union Representative, refer to Section 21.F.1 and 27.B.4(d) of our Contract. Also, inform your Local Council Representative at once if this representation is denied. Contact the Union It is your best interest to contact a Union Representative for advice before you begin an investigatory discussion. In addition, a witness of your choice can take notes of the conversation. A witness can refute any inaccuracies stated by the company in subsequent grievance proceedings. The company may claim that because you are not accused of wrongdoing and it is only gathering information to complete an investigation, the due process rights under the Contract do not apply to you. Even if you are not the subject of an investigation, you should always ask for a Union Representative. Remember, the Company may subsequently charge you with submitting false information if your statements are found to be inaccurate. 12. Family Medical Leave Act The Family Medical Leave Act provides eligible employees up to 12 weeks of job-protected leave for the serious illness of an employee, an immediate family member, the birth or adoption of a child. To qualify for FMLA under Section 18 (Leaves of Absence) of the Contract, you must have at least one full year of service and have received five hundred and sixty-eight credited hours (568:00) in the past twelve months. These hours include sick leave and vacation. The Company provides a FMLA packet containing all of the information needed to process the FMLA application. This packet may be obtained at your Base. 13. Immediate Actions Alcohol Test / Drug Testing * Ensure that DOT procedures are followed. * Request a split sample. Fatigue * Ensure that continuation of duty would jeopardize your health/safety or that of your crew before claiming fatigue. Initial Discussion, Counseling and Progressive Discipline * Review your Employment File. * Contact a Union Representative. Insubordination * Obey, unless the action endangers health or safety. * Grieve later. Investigations * Review all documents that are given to you before discussing them. * Ask to speak to a Union Representative before discussion. * Ask for a Union Representative to be present for the discussion. * Give only answers you know are accurate. Do not guess, speculate or draw conclusions. * Take notes. Do not voluntarily sign any document you did not write. * Take time to collect your thoughts before writing any reports. Polygraph * Do not submit under any circumstances. * Contact a Union Representative immediately. Suitcase Search * Never voluntarily submit. * Submit only with a direct order - under protest. * Demand a witness of your choice. * Contact a Union Representative immediately. 14 FOURTH QUARTER 2008 all call Local Executive Council Officers Hotline Messages at 888-3-NWA-AFA or Archived Hotlines : www.nwaafa.org President Josh Zivick 347.419.4219 firstname.lastname@example.org Council 91 NYC Vice President James Lucas 551.689.3284 email@example.com Office: 877.333.4470 Secretary Sherry Eubanks 501.246.1100 firstname.lastname@example.org Council Representative Jon Blaeser 646.280.9578 email@example.com President Robert Cannatelli 617.957.4877 firstname.lastname@example.org Council 92 BOS Secretary Jacob Easter (Acting VP) 617.538.4311 email@example.com Office: 877.333.4470 Council Representative David Thompson 646.280.9578 firstname.lastname@example.org President Shawn Fivecoat 901.326.1348 email@example.com Vice President Gavin Allan 901.412.1741 firstname.lastname@example.org Council 93 Secretary Brenda McAden 901.389.7425 email@example.com MEM Council Representative Lucy Emanuel 901.359.8836 firstname.lastname@example.org Council Representative Cameron Sasser 901.351.8894 email@example.com President Diana Mitcham Extension 6 firstname.lastname@example.org Council 94 Vice President John O'Donnell Extension 7 email@example.com Secretary Anthony Hytche Extension 8 firstname.lastname@example.org DTW Council Representative Belea Bower Extension 3 email@example.com Office: Council Representative Jeff Martoia Extension 4 firstname.lastname@example.org 734.532.8404 Council Representative Daniel Grey Extension 5 email@example.com Council Representative Kevin Boston Extension 9 firstname.lastname@example.org President Kathy Dunham 952.241.4127 email@example.com Vice President Willie Wilcox 952.241.4128 firstname.lastname@example.org Council 95 Council Representative Michael May 952.241.4129 email@example.com MSP Council Representative Laurie Gandrud 952.241.4126 firstname.lastname@example.org Council Representative Maggie Gray 952.241.4125 email@example.com President Jay Hong 206.304.2489 firstname.lastname@example.org Council 96 Vice President Scott Woll 253.218.7524 email@example.com SEA Secretary Maroulitsa Mizelle 206.291.3740 firstname.lastname@example.org Council Representative Jeannie Elliott 425.647.6455 email@example.com President Kate Day 707.364.5538 firstname.lastname@example.org Council 97 Vice President Steven Putnam 650.454.4261 email@example.com SFO Secretary Nora Chang 415.577.6672 firstname.lastname@example.org Council Representative Pam Lopez-Lewis 408.396.1065 email@example.com President Les Meeks 213.453.3688 firstname.lastname@example.org Council 98 Vice President Kaki Androsiuk 602.300.7989 email@example.com LAX Secretary Elisabeth Joyce 949.374.8675 firstname.lastname@example.org Council Representative De Jur Jones 323.295.0711 email@example.com President Dave Tadlock 808.223.0610 firstname.lastname@example.org Vice President Raelynn Kawamura 808.228.5170 email@example.com Council 99 Secretary Michelle Foley 808.542.6241 firstname.lastname@example.org HNL Council Representative Howie Mulvaney 808.228.5304 email@example.com Council Representative Kevin Griffin 952.241.4101 firstname.lastname@example.org Visit our website, nwaafa.org, for the most current LEC phone contact information. all call FOURTH QUARTER 2008 15 Association of Flight Attendants-CWA, AFL-CIO PRESORTED FIRST-CLASS 501 Third Street, NW US POSTAGE Washington, DC 20001 PAID Permit #5165 Riverdale, MD Holiday Greetings The Association of Flight Attendants-CWA, Northwest Master Executive Council wishes you a safe and happy holidays. Fly Safe!
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