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					Australian College of
      the Arts


     COLLARTS
 STUDENT HANDBOOK




        2011 Edition
                                  Collarts Student Handbook 2011


TABLE OF CONTENTS
THE COLLARTS MISSION                                                               4

GENERAL INFORMATION                                                                5
   CONTACTS                                                                        5
   2011 ACADEMIC CALENDAR                                                          5
   W HO’S W HO AT COLLARTS                                                         6
   ORGANISATIONAL STRUCTURE                                                        7

A SAFE ENVIRONMENT AT COLLARTS                                                     8

STUDENT SUPPORT SERVICES                                                           9

CAMPUS & FACILITIES                                                               10

PERSONAL EQUIPMENT                                                                11

FEES, CHARGES & REFUND POLICY                                                     12
   2011 FEE SCHEDULE                                                              12
   PAYMENT OF FEES                                                                12
   PENALTIES & CHARGES                                                            12
   REFUNDS                                                                        13

STUDENT REVIEW POLICY & PROCEDURE                                                 14
   SPECIAL CIRCUMSTANCES                                                          14

DEGREE PROGRAMS                                                                   16
   CONTEMPORARY PERFORMANCE                                                       16
   AUDIO PRODUCTION                                                               17
   MUSIC BUSINESS                                                                 18
   ELECTIVES                                                                      19

VET COURSES                                                                       20
   CUS40109 CERTIFICATE IV IN MUSIC                                               22
   CUS50109 DIPLOMA OF MUSIC                                                      23
   CUS50209 DIPLOMA OF SOUND PRODUCTION                                           24
   CUS50309 DIPLOMA OF MUSIC BUSINESS                                             25

ASSESSMENT: ASSIGNMENTS AND EXAMINATIONS                                          26
   RESPONSIBILITIES OF THE STUDENT                                                26
   RESPONSIBILITIES OF COLLARTS                                                   26
   EXAMINATIONS                                                                   27
   ASSIGNMENTS                                                                    29
   W ITHDRAWAL FROM A UNIT                                                        29
   SPECIAL LEAVE OF ABSENCE                                                       29

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   DEFERRED ASSESSMENT                                                            30
   RESULTS                                                                        30

GRADING SYSTEM                                                                    31
   APPEAL AGAINST GRADES OR ASSESSMENT                                            33

ACADEMIC MISCONDUCT                                                               34
   PLAGIARISM & CHEATING                                                          35

PRIVACY POLICY                                                                    37

GRIEVANCES AND APPEALS                                                            39
   GRIEVANCE PROCEDURE                                                            40
   TYPES OF ACADEMIC GRIEVANCES                                                   41
   NON-ACADEMIC GRIEVANCE PROCEDURE                                               43
   LODGEMENT OF GRIEVANCE                                                         44

FAIR TREATMENT AND EQUAL OPPORTUNITY PROCEDURES                                   45
   ADMISSION                                                                      46

RECOGNITION OF PRIOR LEARNING (RPL)                                               48

RECOGNITION OF PRIOR EXPERIENCE (RPE)                                             50
   HOW WILL MY RPE BE ASSESSED?                                                   51
   SCHEDULE: PERSONAL COMPETENCIES ASSESSMENT (RPE)                               51




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THE COLLARTS MISSION

The mission of the Australian College of the Arts (Collarts) is to provide high quality professional
arts education and training. Collarts provides integrated, socially inclusive education allowing for a
diversity of voices, collaboration, reciprocity and learning. Collarts values its engagement with the
entertainment industry and the resultant currency of its programs. Collarts also values artistic and
academic integrity and encourages its students in the pursuit of excellence and innovation through
creativity, critical reflection, individual endeavour, exploration, experimentation and honesty -
unconstrained by style or genre and informed by scholarship and industry best practice.




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GENERAL INFORMATION

CONTACTS
Campus Address: 55 Brady St, South Melbourne Victoria
Phone: +613 9281 8898         Toll free: 1300 2876 8742
Email: info@collarts.edu.au
Web: www.collarts.edu.au



2011 ACADEMIC CALENDAR

Semester 1
Commencement (Mon)                                    31-Jan
Census Date                                           15-Feb
Labour Day                                            14-Mar
Good Friday                                           22-Apr
End of Teaching (Fri)                                 21 Apr (Thurs)
Anzac Day                                             26 Apr (Tues, substitute for Easter Mon)
Examination Period                                    27 Apr (Wed) - 6May


Semester 2
Commencement (Mon)                                    23-May
Census Date                                           7-Jun
Queen's Birthday (Mon)                                13-Jun
End of Teaching (Fri)                                 12-Aug
Examination Period                                    15-26 Aug


Semester 3
Commencement (Mon)                                    12-Sep
Census Date                                           27-Sep
Melbourne Cup Day                                     1-Nov
End of Teaching (Fri)                                 2-Dec
Examination Period                                    5-16 Dec



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WHO’S WHO AT COLLARTS


Academic Board

Monique Boggia
Helen Champion
Prof Andrew Gonczi
Ian Harvey
Graeme Leak
Dr Raffaele Marcellino
Prof Bob Robertson, Chairman
Prof Richard Vella


Leadership & Administration

Dr Raffaele Marcellino         Dean                             rmarcellino@collarts.edu.au
Monique Boggia                 Education Manager                mboggia@collarts.edu.au
Brett Woolford                 Schools Coordinator              bwoolford@collarts.edu.au
Sarah Casey                    Administrator                    info@collarts.edu.au
Jenni Powell                   Schools Recruitment              jpowell@collarts.edu.au


Teaching Staff


Nick Hall                      nhall@ collarts.edu.au
Jason ‘JT’ Torrens             jtorrens@collarts.edu.au
Robert Jarvis                  rjarvis@collarts.edu.au
Brett Woolford                 bwoolford@collarts.edu.au
Shayne Hood                    shood@collarts.edu.au




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ORGANISATIONAL STRUCTURE




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A SAFE ENVIRONMENT AT COLLARTS

Every member of the Collarts Community must be able to pursue their activities in an atmosphere
based on mutual respect and the dignity for all. Harassment, bullying and violence of any nature
are unacceptable, unlawful and contrary to a safe environment for learning and working.


It is expected that all members of Collarts will:
        respect the rights and welfare of all other members;
        behave in ways which contribute to the orderly and effective functioning of Collarts;
        only use Collarts property, to which they are entitled to have access, in a responsible,
         careful and safe manner;
        comply with all lawful directions given by Collarts staff while on College property or whilst
         engaged in College activities; and
        ensure that submissions for assessment of examination are honestly presented, and that
         non-original material is appropriately acknowledged.


Harassment is any behaviour which is not invited and not welcomed and which often occurs
because of a person’s sex, race, age, marital status, disability or sexuality. Harassment offends,
upsets, humiliates or scares another person and may include sexual or suggestive remarks,
spreading rumours, obscene SMS and damage to property.


Collarts will take all complaints of harassment or bullying seriously and follow the correct procedure
as prescribed in the Grievance policy. All of Collarts community are responsible for actively
intervening to prevent harassment or discrimination. Everyone has a responsibility to ensure that
they do not engage in harassment or discrimination.


Suggested Procedures For Staff and Students
If someone feels that they are being harassed there are a number of options:

        approach the person directly, point out to that person that you feel he or she is harassing or
         discriminating against you, and ask that person to stop;
        talk to your teacher or Head of Program , accompanied by a support person.
        report the harassment or discrimination to your teacher or Head of Program or Collarts
         Administration staff and ask him or her to take action to stop the harassment or
         discrimination



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STUDENT SUPPORT SERVICES

As a student of Collarts, from time to time, you may want some support for your studies or need to
seek advice in personal matters that may have an impact on your studies. Below are details of the
student support provided by Collarts to make your experience with us worthwhile and rewarding.


LEARNING SUPPORT
Asking questions is a normal part of learning. Chances are if you have a question in a class,
someone else probably has the same question – so ask it! You can also speak with your teacher
after class if you need to get further assistance on anything covered. If you need further help,
Collarts provides learning support services for students who may require some assistance with
their studies. Services include group revision sessions and individual study sessions.


To take advantage of this service please contact the Collarts Administration on
info@collarts.edu.au


PERSONAL COUNSELLING
Collarts treats your personal information with complete confidentiality. Sometimes there are
personal matters that don’t have a direct relationship to your studies but will have an impact in your
life. If you need to talk to someone about a personal matter, Collarts can put you in touch with
professional counsellors. Please contact Monique Boggia, Education Manager, for a confidential
discussion at mboggia@collarts.edu.au




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CAMPUS & FACILITIES

The Collarts campus is open to students from 8:30am – 5pm Monday to Friday. After hours access
is available for scheduled events and short courses.


Using the facilities
The College Studio and computer facilities can be booked by students outside of their scheduled
class time for study and assignments. Many of the assignments require planning and booking of
the various production facilities and adhering to the booking procedures is the best way to ensure
that you get enough access to complete the projects.


Please remember the following steps:
     1. Plan and book your session with as much notice as possible
     2. Arrive on time, finish on time
     3. Sign in when you arrive
     4. Sign out when you leave


Demonstrating due care around the facilities and equipment
Please remember that you are responsible as an individual for the equipment you use during any
session at the College. Be careful and respectful around the equipment and please report any
faults or maintenance issues that you either cause or notice.


Access to the equipment at Collarts is part of your studies, and we ask that you show respect in
usage and consideration for others. Any student found to be deliberately acting in an inappropriate
manner around the facilities and equipment will have their access suspended and/or enrolment
reviewed.




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PERSONAL EQUIPMENT

Your professional equipment is an important part of your learning and essential for your future
career. Items such as instruments, personal computers, laptops, iPods, mobile phones are your
responsibility and should not be left unattended at any time.


It is recommended that you bring with you some form of digital storage device like a USB stick or
other portable hard drive eg Passport.


Anyone dealing with recorded sound must have their own headphones. This is important for health
and safety. Do not use ear buds or other cheap equipment because they do not have sufficient
protection for your ears. Below is a list of minimum standard headphones ranging in price from
$49.00 to $380.00. It is a wise investment to obtain the best quality headphones you can afford.
They are an invaluable tool when working in different recording environments.


         Minimum - Sennheiser HD 202 | Sennheiser EH150
         Medium - Sennheiser EH250 | AKG K77
         High - AKG K141MkI | Beyerdynamic DT770-PRO


Singers also need personal equipment, the most important being a microphone. Below are some
recommended live performance mics ranging from $128 to $300.

         Minimum - Shure SM58 | Sennheiser e835
         Medium/High - Shure BETASM58 | Sennheiser e935




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FEES, CHARGES & REFUND POLICY

2011 FEE SCHEDULE

Degree programs
BA (Music), BA (Audio),                       (minimum 6 semesters       $6,750 per semester (NB
BA (Creative Industries Management)           fulltime)                  degree fees will be subject to
                                                                         annual review)

VET programs
Diploma of Music, Diploma of Sound            (minimum 2 semesters       $10,000 fees payable as two
Production, Diploma of Music Business         fulltime)                  payments of $5,000 per
                                                                         semester.
Certificate IV in Music                       (minimum 1 semester        $5,000
                                              fulltime)

Professional Development and Short Courses
ProTools                                       $650 + GST
Certificate IV in Training & Assessment        $1699
School Holiday course                          $240 + GST


PAYMENT OF FEES
Enrolled students are required to register for applicable course units every semester. By the
commencement of a semester, all students must either:

1) have paid in full all tuition fees for the semester’s registered units; or
2) submitted a VET FEE-HELP assistance for the semester’s registered units.

Student loans are available from the National Australia Bank -
           http://www.nab.com.au/wps/wcm/connect/nab/nab/home/Personal_Finance/3/1/3
- and are available for fees and study related expenses such as equipment.


PENALTIES & CHARGES
A penalty of $250 may be imposed if any of the following actions are not met:

        payment of fee conditions;
        withdrawal from enrolment submitted by the census date;
        failure to advise Collarts in writing of a change of contact details;

A penalty may not be imposed if there are special circumstances that prevent a student meeting a
particular condition.


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Student cards, statement of attainment and testamurs are provided to students without additional
charge. A penalty of $50 will be charged to replace any of these items unless a reasonable
explanation can be provided that the replacement is due to a circumstance beyond the control of
the student.


REFUNDS
If a student wishes to withdraw from study at Collarts they must advise Collarts in writing. As part
of this advice, students may request a refund of fees. Collarts will review all students with FEE-
HELP assistance according to the Student Review Policy.
Students who do not have FEE-HELP assistance will have requests for refunds assessed
according to the same principles embodied in the Student Review Policy. A refund of fees will only
be made if the request to withdraw from study is made before the census date for the semester
and there are no special circumstances that prevent the student from remaining in the course.




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STUDENT REVIEW POLICY & PROCEDURE

Student Review
The Australian College of the Arts (Collarts) will re-credit a person’s FEE-HELP balance with an
amount equal to the amounts of VET FEE-HELP assistance that the person received for a VET
unit of study if:

1) the person has been enrolled in the unit with Collarts; and
2) the person has not completed the requirements for the unit during the period during which the
    person undertook, or was to undertake, the unit; and

3) Collarts is satisfied that special circumstances apply to the person such as:
    a) are beyond the person’s control; and
    b) do not make their full impact on the person until on or after the *census date for the *VET
         unit of study in question; and
    c) make it impracticable for the person to complete the requirements for the unit in the period
         during which the person undertook, or was to undertake, the unit.
4) the person applies in writing to Collarts for re-crediting of the FEE-HELP balance; and
    a) either:
         i)   the application is made within 12 months from the written withdrawal application; or
         ii) the provider waives the requirement that the application be made before the end of that
              period, on the ground that it would not be, or was not, possible for the application to be
              made before the end of that period. Note: A VET FEE-HELP debt relating to a VET unit
              of study will be remitted if the FEE-HELP balance in relation to the unit is re-credited:
              see section 137-18, HESA 2003.
5) If Collarts is unable to act for one or more of the purposes of FEE-HELP review, the Secretary
    of the Department administering VET FEE-HELP may act as if one or more of the references in
    those provisions to Collarts were a reference to the Secretary.

SPECIAL CIRCUMSTANCES
Special circumstances apply to the person if and only if Collarts is satisfied that circumstances
apply to the person that:

    a) are beyond the person’s control; and
    b) do not make their full impact on the person until on or after the *census date for the *VET
         unit of study in question; and
    c) make it impracticable for the person to complete the requirements for the unit in the period
         during which the person undertook, or was to undertake, the unit.

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Application period
If a student applying for the re-crediting of the her/his FEE-HELP balance in relation to a VET unit
of study has withdrawn his or her enrolment in the unit; and Collarts gives notice to the person that
the withdrawal has taken effect; the application period for the application is the period of 12 months
after the day specified in the notice as the day the withdrawal takes effect.
If the above circumstance does not apply, the application period for the application is the period of
12 months after the period during which the person undertook, or was to undertake, the unit.

Requirements For Reviewing Decisions of Collarts In Relation to FEE-HELP
Assistance
In reviewing reviewable VET decisions made by the Collarts relating to FEE-HELP assistance,
VET providers must comply with the requirements of this section 6.15 of the VET Provider
Guidelines and Division 16 of Schedule 1A of the Act.
Collarts will acknowledge receipt of an application for review of a reviewable VET decision in
writing and inform the applicant that, if the reviewer has not advised the applicant of a decision
within 45 days of receiving the application for review, the reviewer is taken to have confirmed the
original decision.
The reviewer of a Collarts review decision must inform applicants of their right to apply to the
Administrative Appeals Tribunal for a review of the Collarts decision, and provide the contact
details of the closest Administrative Appeals Registry and the approximate costs of lodging an
appeal with the Administrative Appeals Tribunal.




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DEGREE PROGRAMS

The tables below list all the units in each degree. The normal load per semester is 4 units (read
across each row), 1 from each stream of units (columns).
You must register for units every semester via the website www.collarts.edu.au


CONTEMPORARY PERFORMANCE
BA (Music) majoring in Contemporary Performance


                           Creativity &            Knowledge Integration   Technical Mastery       Industry Awareness
                           Collaboration
                           Ensemble 1:             Introduction to the     Music Performance 1:    Critical Thinking,
                           Foundations of          Materials of Music      Foundations of          Sound and
                           Collaborative                                   Technique               Technology
Foundation Stage




                           Performance
Semesters 1-2




                           Ensemble 2:             Music & Society         Music Performance 2:    A Critical Survey of the
                           Foundations of                                  Technique and           Entertainment & Arts
                           Leading Collaborative                           Musical Structure       Industries
                           Performance
                           Ensemble 3: Music       Sonic Booms: Music      Music Performance 3:    Industry Project 1: Live
                           Direction and           Breaking Barriers       Performance &           Event
                           Rehearsal Skills                                Technology              Incl. elective modules
                           Ensemble 4: Directing   Musical Models          Music Performance 4:    Industry Project 2:
                           Original Work                                   Deepening               Recorded Project
                                                                           Performance             Incl. elective modules
Specialist Studies Stage




                           Ensemble 5:             Australian Music: its   Music Performance 5:    Industry Project 3:
                           Advanced Music          formation and its       Expanding               Online Project
Semesters 3-6




                           Direction               diversity               Performance             Incl. elective modules
                           Ensemble 6:             Music Worlds Apart:     Music Performance 6:    Placement
                           Professional            Studies in              Self-Directed Project
                           Presentation            Ethnomusicology




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AUDIO PRODUCTION
BA (Audio Production)
                                          Creativity &            Knowledge Integration   Technical Mastery        Industry Awareness
                                          Collaboration
                                          Recording Studio        Audio 1:                Technology for Sound     Critical Thinking,
Foundation Stage: Semesters 1-2




                                          Techniques 1:           The Nature of Sound     & Music 1: Digital       Sound and
                                          Foundations                                     Audio Workstation &      Technology
                                                                                          Basic Sound
                                                                                          Reinforcement
                                          Recording Studio        Audio 2:                Technology for Sound     A Critical Survey of
                                          Techniques 2:           Audio Production and    & Music 2:               the Entertainment &
                                          Solo Recording          Society                 Digital Recording,       Arts Industries
                                                                                          Electronic Instruments
                                                                                          & Sound
                                          Recording Studio        Audio 3:                Technology for Sound     Industry Project 1:
                                          Techniques 3:           Acoustic Design         & Music 3:               Live Event
                                          Small Group                                     Workstation              Incl. elective modules

                                          Recording                                       Integration & Sound
                                                                                          Reinforcement
                                                                                          Systems
Specialist Studies Stage: Semesters 3-6




                                          Recording Studio        Audio 4:                Technology for Sound     Industry Project 2:
                                          Techniques 4:           Audio Electronics       & Music 4: Digital       Recorded Project
                                          Large Group                                     Integration & Sound      Incl. elective modules

                                          Recording                                       Reinforcement Design
                                          Recording Studio        Audio 5:                Technology for Sound     Industry Project 3:
                                          Techniques 5:           Audio Systems           & Music 5: Audio         Online Project
                                          Surround Sound                                  Postproduction           Incl. elective modules

                                          Recording Studio        Audio 6:                Technology for Sound     Placement
                                          Techniques 6:           New & Emerging          & Music 6: Project
                                          Self Directed Project   Technologies            Mastering




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MUSIC BUSINESS
BA (Creative Industries Management) majoring in Music Business
                                          Creativity &           Knowledge                Technical Mastery    Industry Awareness
                                          Collaboration          Integration
                                          Introduction to        Entertainment Industry   The Economics of     Critical Thinking,
Foundation Stage: Semesters 1-2




                                          Marketing &            Resources: People &      Entertainment        Sound and
                                          Communications         Finance                                       Technology



                                          The Consumer           The Entertainment        Project and Event    A Critical Survey of
                                                                 Industry & Society       Management           the Entertainment &
                                                                                                               Arts Industries



                                          Entrepreneurship and   Creativity and           Partnership and      Industry Project 1:
                                          the Entertainment      Intellectual Property    Development          Live Event
                                          Industry               Management                                    Incl. elective modules


                                          Business Structures    International Music      Publicity and        Industry Project 2:
                                          and Governance         Business                 Promotions           Recorded Project
Specialist Studies Stage: Semesters 3-6




                                                                                                               Incl. elective modules


                                          Business Strategy:     Ethics & Cultural        Relationship         Industry Project 3:
                                          Planning and           Policy: An               Marketing            Online Project
                                          Development            Entertainment Industry                        Incl. elective modules

                                                                 Perspective
                                          New Venture Project    Music Publishing and     Marketing Research   Placement
                                                                 the Media




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ELECTIVES
Elective modules are designed to provide students with knowledge and skills in a particular area. These
modules provide students with choice in their respective programs in areas that will enable them to
interact with their colleagues. Electives are chosen once per semester in the Industry Project units and
are delivered intensive mode in Week 3 (12 hours), Week 7 (12 hours) and Week 11 (8 hours). This
delivery allows for a different mode of learning and can be chosen according to interest and/or need.
The delivery of elective modules also allows the College to best utilise its resources. It is expected that,
informed by student feedback, evaluation and industry demands, the offerings will be modified to meet
educational and vocational needs. The table below lists the elective modules and the Industry Project
units in which they are available.

                                                                       When Elective module available
                                                                       by Industry Project unit
                                                                           1           2          3
        Elective Module
        Creating Music & Sound Design for the Screen                                              •
        Digital Work Station and Sound Recording                           •           •          •
        Electronic Music Performance & the DJ                              •           •          •
        Introduction to Orchestration & Arranging                          •           •          •
        Introductory Sound for the Screen                                  •           •          •
        Music Business*                                                                •          •
        Musical Direction for Large Ensembles                                                     •
        Orchestration & Arranging- Advanced Techniques                                 •          •
        Song Writing                                                       •           •          •
        Synthesis & Sampling Techniques                                    •           •          •
        Tour Management                                                                •          •
        Venue Management                                                   •           •          •
        Web Design                                                                     •          •


* only for Contemporary Performance & Audio Production




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VET COURSES

Music Industry Training Package
Ausmusic College, the vocational training division of Collarts, has developed courses to assist you
to gain a nationally recognised qualification/s from the Music Industry Training Package and the
Entertainment Training Package. For more information about Training Packages, visit
www.ntis.gov.au, the website for all National Training, or www.ibsa.com.au, the website for the
national Industry Training Advisory Board responsible for developing the Music Industry Training
Package.


You will receive a Statement of Attainment for any units that you complete. These statements will
clearly show the relationship between the Ausmusic program and the national competencies. The
Statements of Attainment count towards the national qualifications, should you wish to continue
training at a later date anywhere in Australia.


Your trainer is responsible for ensuring that you have met all the outcomes and completed all the
assessments required for each module/unit. Students should be aware that their records/results
are available to them via the Collarts website.


Training and Assessment
You are enrolled in a competency based training (CBT) program. Nominal hours are assigned to
your training program, but you and your trainer will organise your program so that you can, as
much as possible, progress at your own pace. CBT is about demonstrating competence against
the performance criteria in the units you have selected. The amount of time you take to achieve
competence is not important, nor is the way you learn.


Assessments in the Ausmusic College program will happen progressively. Assessments will also
be practical, e.g. producing CDs to demonstrate your production skills or presenting a performance
or preparing contracts or marketing music product into local radio stations. Should you find that you
are unable to satisfactorily meet the competency requirements you have the opportunity to apply
for reassessment. Should you still find that you are unable to meet the requirements as deemed
by the assessor, you can appeal the assessment via the process detailed later in this handbook.




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Trainers, Teachers & Mentors
Collarts trainers have professional experience in the music industry and access to industry guest
speakers and the Collarts resources. They are also supervised by the Education Manager and
have competence in the relevant music industry competency standards that they are assessing.
Collarts values feedback on the quality of training provided. During your training program, trainers
will ask you to complete a brief questionnaire about training sessions and activities.


Youth Allowance
All Ausmusic College courses can attract Youth Allowance, conditional to meeting Centrelink’s
requirements.


Orientation
The student orientation session will be conducted on the first day of classes. Orientation sessions
are used to familiarise you with your program and facilities and inform you of resource
requirements and general administration matters.


Delivery
The Ausmusic College program uses a number of teaching styles:
Lectures             A lecture is where students take notes from the content delivered by the
                     lecturer. The lectures are designed to deliver concentrated information.
Tutorials            The tutorial is a chance to discuss the content covered in a lecture, and ask
                     questions of the teacher in a more informal environment.
Guided practical     These sessions will concentrate on ProTools, Reason, composition & mixing
sessions             techniques, as well as practical applications of other concepts and techniques
                     learned in the lectures.
Self paced           Each week the schedule includes two mandatory self paced practical sessions.
practical            These sessions are part of the 20 hours of contact hours per week, and
sessions             provide an opportunity for students to work on assignments and exercises that
                     help them consolidate knowledge and skills.
Optional self        On top of the 20 contact hours of delivery, students have the option to book
paced sessions       extra time in the Collarts facilities.
Off-site             Throughout the year there may be some visits to studios and venues or other
excursions           music industry organisations. Students will be expected to make their own way
                     to these venues.




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CUS40109 CERTIFICATE IV IN MUSIC
So you want to work in music but don’t quite have the skills developed to jump straight into the
thick of it? The Certificate IV in Music is the perfect course to develop your music industry skills
and knowledge to a higher standard. The Certificate IV can be completed, full time, in a minimum
time of one semester. The course is excellent preparation for those wishing to progress to further
study in music, sound production or music business. The Certificate IV of Music requires the
completion of 14 units listed in the table below:


1      CORE           CUSOHS301A           Follow occupational health and safety procedures
2                     CUFCMP301A           Implement copyright arrangements
3                     CUSIND301A           Work effectively in the music industry
4      SPECIALIST     CUSMPF404A           Perform music as part of a group
5                     CUSMPF406A           Perform music as a soloist
6                     CUSMCP402A           Develop techniques for composing music
7                     CUSMLT401A           Notate music for performance
8                     CUSMLT403A           Analyse functional harmony
9                     CUSMCP401A           Develop techniques for arranging music
10                    CUSMPF405A           Develop instrumental techniques
11     ELECTIVE       CUSSOU302A           Record and mix a basic music demo
12                    CUSMLT302A           Develop and apply aural-perception skills
13                    CUSMPF401A           Rehearse music for group performances
14                    CUSMPF305A           Develop improvisation skills




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CUS50109 DIPLOMA OF MUSIC
The Diploma of Music is designed for individuals wanting to develop contemporary performance
knowledge and skills to pursue a career in the music industry. Types of careers paths include live
performer, singer/songwriter, recording artist and music producer. The Diploma can be completed,
full time, in a minimum time of two semesters. The course is structured to develop performance
skills including ensemble, performance technique, improvisation, listening skills, composition and
theory knowledge, songwriting and arranging, live and recorded sound and music business skills.
The Diploma of Music requires the completion of 16 units listed in the table below:


1      CORE            CUSOHS301A        Follow occupational health and safety procedures
2                      CUFCMP501A        Manage and exploit copyright arrangements
3                      CUSIND501A        Apply music knowledge and artistic judgement
4      SPECIALIST      CUSMCP402A        Develop techniques for composing music
5                      CUSMLT501A        Refine aural-perception skills
6                      CUSMPF406A        Perform music as a soloist
7                      CUSMPF501A        Prepare a program for performance
8                      CUSMPF505A        Perform improvisation for audiences
9                      CUSMPF506A        Develop technical skills and expand repertoire
10                     CUSMCP401A        Develop techniques for arranging music
11     ELECTIVE        CUSSOU401A        Record sound
12                     CUSSOU405A        Mix recorded music
13                     CUSMLT401A        Notate music for performance
14                     CUSMLT403A        Analyse functional harmony
15                     CUSMPF404A        Perform music as part of a group
16                     BSBPMG510A        Manage projects




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CUS50209 DIPLOMA OF SOUND PRODUCTION
The Diploma of Sound Production is designed for individuals wanting to develop technical audio
knowledge and skills to pursue a career in the music industry. Types of careers paths include live
sound engineer, recording engineer and music producer. The Diploma can be completed, full time,
in a minimum time of two semesters. The course is structured to develop technical knowledge,
practical skills in live and recorded sound and music business skills. The Diploma of Sound
Production requires the completion of 16 units listed in the table below:




1        CORE          BSBOHS509A         Ensure a safe workplace
2                      CUSIND401A         Develop specialist expertise in the music industry
3                      CUSIND501A         Apply music knowledge and artistic judgement
4        SPECIALIST    CUESOU04C          Mix live audio
5                      CUESOU11B          Set up and operate stage monitor systems
6                      CUSSOU401A         Record sound
7                      CUSSOU402A         Develop and implement sound plans
8                      CUSSOU405A         Mix recorded music
9                      CUSSOU502A         Produce sound recordings
10                     CUSSOU505A         Create a final sound balance
11                     CUSSOU503A         Implement sound designs
12       ELECTIVE      CUSSOU403A         Perform advanced sound editing
13                     CUSSOU501A         Develop sound designs
14                     BSBPMG510A         Manage projects
15                     CUSSOU406A         Record sound on location
16                     CUFIND401A         Provide services on a freelance basis




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CUS50309 DIPLOMA OF MUSIC BUSINESS
Interested in managing the next big thing in music? Or perhaps you want to organise the shows
and concerts that everyone strives to go to? Your pathway to achieving this is here. This course
provides students with a wide range of knowledge and skills applicable to working at senior level
within an established small business or at middle level within a medium/large, music/entertainment
business corporation.


1      CORE          CUSIND501A         Apply music knowledge and artistic judgement
2                    BSBSMB401A         Establish legal and risk management requirements of small
                                        business
3                    CUFCMP501A         Manage and exploit copyright arrangements
4                    CUSOHS301A         Follow occupational health and safety procedures
5      SPECIALIST    SITXEVT017A        Provide on-site event management services
6                    BSBFIM501A         Manage budgets and financial plans
7                    CUSMGT401A         Manage distribution of music and associated products
8                    CUSMKG501A         Manage the promotion of creative acts
9                    CUSWRT501A         Write about music
10                   BSBPMG510A         Manage projects
11                   CUFRES401A         Conduct research
12     ELECTIVE      BSBPUR402B         Negotiate contracts
13                   BSBADM506B         Manage business document design and development
14                   BSBADV507B         Develop a media plan
15                   BSBMKG501B         Identify and evaluate marketing activities
16                   CUFIND401A         Provide services on a freelance basis




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ASSESSMENT: ASSIGNMENTS AND EXAMINATIONS

RESPONSIBILITIES OF THE STUDENT
Examinations
Students must not help or receive assistance from other students during examinations.
Students must not borrow or lend equipment to fellow students during examinations.
Students must only bring into the examination room those materials, computer software and other
devices specified for the examination.
Assessment Tasks
Students must cite sources using the Harvard referencing method when copying or paraphrasing
somebody else’s ideas, words and work.
Students must not use other people’s ideas, words and work and pass them off as their own.
In the case of individual assignments, as opposed to group assignments, students must not work
collaboratively with other students in the preparation of the assignment and then submit an
assignment which is substantively identical to another student’s work.
Students must do their own work- they must not ask another person to complete an assessment
task for them.
RESPONSIBILITIES OF COLLARTS
Procedural Fairness

        Students must be given reasonable notice of assessment in terms of criteria, weighting and
         due date.

        Students must be treated fairly, with respect and with due regard to their privacy.

Assessment Schedule
Formal Examinations are carried out at the end of each semester. An Examination Timetable will
be posted on the website no later than the beginning of week 9 of each semester.
Any student who is absent from an examination due to illness or misadventure must provide a
doctor’s certificate or other supporting documentation to the College Administration.
Eligibility to Graduate
Students who have completed a course are placed on a list of students eligible to graduate.
The College Administration will establish a list of potential graduands for approval by the Dean and
Heads of Programs to be presented to the Academic Board for approval.




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EXAMINATIONS
Attendance at examinations
Attendance at examinations is compulsory. Failure to attend examinations with no satisfactory
explanation may result in failure for that unit.
Students must be present at examinations at the correct time and place. Incorrectly reading or
misunderstanding the examination timetable will not be accepted as a reason for failure to attend
an examination.
Admission to the examination room
Students are required to display their current student identification card for entry into the
examination room. Students will not be able to sit their exam if they cannot produce a current and
valid student identification card. Students should go to the College Administration to replace lost or
stolen student identification cards.
On entering the exam room students should go directly to their seats and follow the instructions of
the exam invigilator. Students are not permitted to read or begin their exams until they are
instructed to do so. Students must place their student identification cards on their desk while they
are doing their exam.
Leaving the exam room
Students are not permitted to leave the examination room before 50% of the total exam time has
elapsed. Students who are given permission to leave the exam room early must do so without
disruption to fellow students.
Readmission to the exam room
Students will not be re-admitted to the exam room after they have left the exam room unless they
have been under approved supervision during the full period of their absence.
Reading time
Ten minutes at the beginning of the exam is designated as reading time. During reading time,
writing is not permitted. If a student arrives late to an examination they will not be permitted to
enter the examination until reading time has ceased.
Conduct of students
Students may not communicate with any person except authorised invigilators during an
examination. Should students need to communicate with an invigilator they should raise their hand
and wait for the invigilator to attend to them. Any student who is found cheating, behaves in a
disorderly manner or otherwise disrupts an examination is liable to face disciplinary action as
determined by the Appeals Committee.




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Material or Equipment in the Examination Room
No material or equipment other than that specified on the examination paper may be brought into
the examination room.
Students must ensure that any mobile phone or pager in their possession is switched off and
placed under the examination table. Examination supervisors have been authorised to confiscate,
for the period of the examination, any mobile or pager that is not switched off or causes
disturbance in the examination room.
Dictionaries are not permitted unless otherwise specified on the examination paper, or where
approval has been granted by the Head of Program prior to the examination.
It is the responsibility of students to ensure that calculators brought into the examination room
meet the specifications set. Students should check with the College Administration prior to the
examination if they are in doubt.
Absence from an Examination due to illness
A telephone call to the College is required at least one hour before the exam.
An exam deferral form and medical certificate duly completed by a registered medical practitioner
must be submitted to student services within 7 days of the missed exam.
Where a student is prevented from attending an exam due to misadventure, the circumstances
must be clearly beyond the control of the student and where possible must be clearly documented
(e.g. a police report).
Collarts is not bound to accept a backdated illness/misadventure form. Submission of an
illness/misadventure form does not guarantee an alternative exam.
Special Consideration
Students may apply for special consideration if they either:

        attend an examination but are forced to leave before the end of the allocated time due to
         illness or misadventure; or

        finish an exam, but believe their performance was affected by illness or circumstances
         beyond their control.

A medical certificate duly completed by a registered medical practitioner and dated on the day of
the exam must be submitted to the Education Manager when requesting consideration. This will
be attached to written advice by the student.
Requests for special circumstances must be submitted to the Education Manager no later than one
day after the examination.




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ASSIGNMENTS
Acknowledgement of source material and referencing in all written assignments must conform to
the Harvard referencing style.
Cover pages for assignments should contain the following information:

        Student name and number
        Unit name
        Teacher’s name
        Title of assignment
        Date due
Students must keep a copy of all assignments submitted for examination.
WITHDRAWAL FROM A UNIT
Students who withdraw from a unit before the semester census date will incur no academic penalty
or tuition liability. To withdraw from a unit, students must do so, in writing.
After the Census date for a semester, only students who have suffered illness or misadventure will
be able to withdraw from a unit without academic penalty. Students need to include documentation
of their illness or misadventure with their withdrawal application, and the illness or misadventure
must be of a level of severity to significantly affect student’s work. Students should speak to the
Head of Program if they need assistance with this process.
SPECIAL LEAVE OF ABSENCE
Special leave of absence may be granted to students who have been accepted for participation in
a recognised and approved activity , eg international instrumental or vocal competition.
Applications for leave should be made in writing directly to the Dean who may approve a variation
to the stated requirements for regular attendances at lectures in specified subjects during the
semester immediately proceeding the competition. If the application is successful and after
consultation with the relevant Head of Program, the Dean may develop a program of study that will
allow the student to cover the prescribed content and satisfy the requirements of the particular
unit(s) without penalty for non attendance at the specified classes.




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DEFERRED ASSESSMENT
Any student requesting a deferred assessment through illness or misadventure, significant
performance or professional opportunities or other approved reason must advise the College in
writing at least one week before the scheduled date of the assessment. The Appeals Committee
will make a decision on the application and set a date for a deferred assessment if required, with
advice from the Head of Program.
RESULTS
Processing Results
Teachers must provide results to the Head of Program by a date determined by the Registrar.
The Head of Program is responsible for checking that all students registered in a unit receive a
grade or, in the instance of no grade being provided, must provide a brief explanation as to why no
grade has been provided. Complete results for the Program are forwarded to the Registrar by the
date set by the Education Manager.
The results will be tabled at a Moderation meeting of the Heads of Programs chaired by the Dean
scheduled to meet after the Examination period has ended. The purpose of the meeting is to
review results for completeness and probity, moderation and confirmation. After this meeting
results are uploaded into student records and authorised for release to students. The results for
each semester are reported to the Academic Board through the Learning & Teaching Committee.
Publication of Results
All examination results are available to students via the secure login on the College website.




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GRADING SYSTEM

Grade descriptors to be used in all units where qualitative assessment is required. These do not
apply to VET programs. Descriptors are relative to the unit level, the criteria applied more
vigorously against work at higher levels.
All grades for student achievement in a unit are recommended by teachers appointed to teach
units in a semester and delivered to the Head of Program at the end of the semester by the
advertised due date. The Head of Program is responsible for the first review of results for all units
within his/her responsibility. Grades can only be released to students after confirmation by the
Moderation meeting.
GRADE            ABBREVIATION   PERCENTILE
                                             DESCRIPTOR
High             HD             85-100       Outstanding or exceptional work in terms of understanding, interpretation and
Distinction                                  presentation.
                                             Displays genuine originality and sophistication of thought. Informed, up-to-date,
                                             also highly independent and persuasive.
                                             Expression/technique lucid and perhaps elegant, and presentation professional.
                                             May have potential for publication or public performance.
                                             Comprehensive and outstanding technical control and musical integrity in relation
                                             to developmental expectations. Musical individuality consistently projected to
                                             create a persuasive personal representation of the work. Performance flair
                                             indicative of soloist standard - indicates exceptional technical virtuosity and
                                             musical artistry.
Distinction      DD             75-84        A very high standard of work which demonstrates originality and insight.
                                             Informed, up-to-date, sustains a clear, cogent and persuasive argument.
                                             Shows evidence of wide reading or listening which has been effectively
                                             assimilated. Highly competent in conceptual, discursive and interpretive areas.
                                             Evidence of insight into topic and material.
                                             Evidence of thinking which goes beyond lectures and tutorial discussion.
                                             Excellent technical, musical and stylistic achievement. Consistently coherent and
                                             expressive performance. Some personal interpretation of the work suggesting
                                             soloist potential.
Credit           CR             65-74        Demonstrates a high level of understanding and presentation and a degree of
                                             originality and insight.
                                             Can organise material but argument may lack clarity, or be very derivative, or be
                                             poorly structured. Alternatively, it may be good work which goes astray at crucial
                                             points.
                                             Generally dependent upon lecture and tutorial material.
                                             Command of writing, playing/singing and presentation skills adequate.
                                             Confident technique with evidence of solid musicality and some stylistic
                                             achievement. Occasional lapses indicative of unresolved technical, artistic and/or
                                             stylistic issues.
Pass             PP             50-64        Satisfies the minimum requirements.
                                             Adequate and passable.
                                             Lacks sophistication but has some understanding of the material and basic skills of
                                             argumentation and interpretation.
                                             Writing generally but not always grammatical.
                                             Presentation weak.
                                             Satisfactory level of preparation and musical engagement. Some inconsistencies
                                             in musicianship, style and/or technique. Musical imagination and overall
                                             performance sense developing though some insecurity in this area.


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Fail              NN   0-49      Did not achieve minimum requirements of the unit.
                                 Very poor quality work. Unacceptable.
                                 Little or no evidence of effort or of basic academic or technical skills.
                                 Negligible grasp of the material or of relevant issues.
                                 Expression poor to the point of being illiterate. Very badly presented.
Withheld          WW   N/a       Results may be withheld where students have fees outstanding or have failed to
                                 return materials on loan from the library. Results and academic transcripts will not
                                 be available until items are returned. This may also delay the eligibility of a student
                                 to graduate. Once items have been returned results will be made available.
Advanced          AS   N/a       Application through Collarts Recognition of Prior Learning (RPL) procedure to
standing                         satisfy requirements of the unit.
Deferred          DE   N/a       Deferred assessment granted.
Assessment
Withdrawn         WD   N/a       Withdrawal from a unit before semester census date or approved withdrawal after
without                          semester census date without incurring debt for unit and no academic penalty.
penalty                          This grade may be awarded by the Registrar or his nominee if a student has
                                 submitted written advice of withdrawal from the unit prior to census date for the
                                 semester.
Withdrawn         WN   N/a       Withdrawal from a unit after semester census date incurring debt for unit and
with penalty                     academic penalty (equivalent to Fail).
Satisfactory      SS   N/a       Awarded only in an ungraded unit.
Achievement
Unsatisfactory    SN   N/a       Awarded only in an ungraded unit.
Achievement
No result         ZZ   N/a       Where there is no result for a student for a unit prior to the meeting to the
submitted                        Moderation meeting (i) a grade of ZZ; and (ii) a brief explanation from the Head of
                                 Program responsible for the unit (eg did not attend class). The student's record is
                                 then checked for administrative advice prior to the meeting of the Moderation
                                 meeting. Notwithstanding a decision of Appeals Committee, a grade is awarded by
                                 the Moderation meeting as either:
                                 WD - withdrawn from unit before census date, no academic penalty, no tuition
                                 liability. NB. This grade may be awarded by the College if a student has submitted
                                 written advice of withdrawal from the unit prior to census date for the semester; or
                                 WN - withdrawn from unit after census date, academic penalty (equivalent to
                                 FAIL), tuition liability incurred; or
                                 or other grade supported by documented evidence.
Participated in   AC   N/a
class without
assessment




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APPEAL AGAINST GRADES OR ASSESSMENT
A student may appeal against an assessment in any unit. An appeal must be lodged with the
Education Manager within one week of results being posted for the semester in which the unit was
undertaken. Dissatisfaction with grades does not constitute grounds for appeal. On appeal, a
review will be made of all components contributing to the original assessment. The purpose of this
review is to ensure that the assessment process has:

     been fairly applied;

     no procedural or factual errors in the processing of a grade;

     had all appropriate components included; and

     had an accurate addition of marks on which the assessment grade is based.

The appeal will be considered by the Appeals Committee. The Appeals Committee will determine
whether the original grade :

     stands; or

     is to be amended due to an error of calculation or process.

A student may request a remark of a written assignment. A re-mark of an assignment will be
undertaken by the Head of Program or, if the Head of Program was the original assessor, by a
suitably qualified person determined by the Dean. A remark will carry a non-refundable fee of $50.




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ACADEMIC MISCONDUCT

All Collarts students are expected to maintain high standards of academic honesty and integrity.
Academic misconduct covers all circumstances where students attempt to cheat, plagiarise, and
act dishonestly when undertaking assessment tasks, or assisting fellow students to do so.
Students are considered guilty of cheating if they act in a way which gives them unfair academic
advantage. Students may be guilty of his if they copy another student’s work, or in any way
mislead their teachers or Head of Program about heir ability, knowledge, skills, or amount of
original work they have undertaken.
Student misconduct is characterised by students; behaving dishonestly, harassing or interfering
with other students or staff, disrupting other students’ learning, failing to comply with legal
requirements; mistreating or destroying Collarts property or the property of other students or
teachers; altering or destroying Collarts documents or records; marring the good name of Collarts;
or otherwise act in an inappropriate manner. Collarts will report all criminal acts committed by
Collarts students to the relevant authorities.
In assessing an instance of misconduct the following principles will be observed:

        Students must be judged innocent of any academic misdemeanour until such time as they
         have admitted to it or evidence is found of such behaviour.

        Any misconduct in the past cannot be regarded as evidence that the student has again
         behaved dishonestly.

        Each case of academic misconduct will be treated separately. The first case of misconduct
         will be treated more leniently than each subsequent case.

Any student who is found guilty of academic misconduct will have the details of the case recorded
in their student file. Penalties imposed for student misconduct will correspond to the nature and
extent of the misconduct, with the first offence being penalised more leniently then each
subsequent instance of misconduct. Penalties which may be imposed are: reduced grades,
receiving a grade of NN (Fail) for assessment tasks or as a final grade, placed on probation
requiring regular meetings of review with the Head of Program. Serious or recurring instances of
misconduct may result in the student being excluded permanently from the College.
Students will be notified in writing by the Registrar of any penalties which are the result of proven
misconduct. Students are able to appeal these decisions on the basis of procedural anomalies or
factual errors which have a significant effect on the final decision. Students should appeal in writing
within 14 days of the date of the student being notified of the decision.




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PLAGIARISM & CHEATING
Definitions
Plagiarism – means to take and use another person’s ideas and or manner of expressing them and
to pass them off as one’s own by failing to give appropriate acknowledgement.
Cheating – means seeking to obtain an unfair advantage in an examination or in other written or
practical work required to be submitted or completed by a student for assessment.
Expectations For Assessment
The Australian College of the Arts sets work for assessment with the expectation that it is either:

        the sole effort of the student; or

        the sole effort of a designated group of students who hand in a joint piece of work; or

        the effort of a individual student who may have discussed general principles with others in
         order to understand the topic, but who is responsible for submitting an individual piece of
         work; or

        the sole effort of the student based on an outline answer given as part of the course
         material.

It is the responsibility of the student to acknowledge all sources used in an assignment or work
submitted for assessment for any program offered by the Australian College of the Arts. Failure to
do so is considered plagiarism.
Work not completed by a student and intentionally submitted as that student’s work is cheating.
Students are encouraged to develop sound study and note-taking practices to avoid unintentional
plagiarism that is considered an academic misdemeanour of failing to reference a source correctly.




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Disciplinary Procedure
A staff member that discovers an instance of suspected student plagiarism or cheating must report
the incident to the Head of Program including a copy of the assignment in which the plagiarism or
cheating has been discovered. The Appeals Committee will consider cases of plagiarism. The
committee will determine whether the student has either:

    1. intentionally committed plagiarism or has cheated; or

    2. has unintentionally failed to appropriately reference a source.

In the case of 1, the assessment task will be disallowed and not given a mark. The student will not
be awarded marks allocated to the assessment task.
In the case of 2, the student will be directed to remedy the deficient references and resubmit the
assessment task within two days of notification of the committee’s decision.
A student will be required to appear before the committee and has the opportunity to make a
submission to the committee. If the student does not attend the meeting a decision will be made in
his/her absence. A repeated instance of plagiarism and/or cheating may lead to a review of a
student’s candidature.
Students will be notified in writing of any penalties which are the result of proven academic
misconduct.
Students may appeal a decision to the Dean, on the basis of procedural anomalies or factual
errors. An appeal must be received in writing within 7 days of the date of the student being notified
of the decision.




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PRIVACY POLICY

The Australian College of the Arts is committed to the protection of privacy compliant with the
Commonwealth Privacy Amendment (Private Sector) Act 2000. This policy outlines Collarts
approach to protecting the privacy of its employees, students and community.
Collarts will:
        Only collect personal information for lawful purposes
        Only collect personal information from the individual to whom it relates
        Only collect such information as is reasonably necessary
        Notify the individual concerned when it collects personal information either at the time of
         collection or as soon as practicable thereafter
        State what the personal information will be used for
        State who receives the personal information
        State if the collection is voluntary, and the consequences for individuals if it is not, or only in
         part, provided
        Provide contact details regarding who to contact for access to and correction of the
         personal information
        Take reasonable steps to ensure that personal information holdings are relevant, not
         excessive, accurate, up to date, complete and that the collection does not unreasonably
         intrude on the personal affairs of individuals
        Retain personal information for no longer than is necessary and then dispose of it lawfully
         and securely
        Protect personal information from loss, unauthorised access, use, modification or other
         misuse
        Ensure that all reasonable steps are taken to ensure that personal information is not used
         or disclosed without authorisation by external services providers
        Not disclose personal information outside Collarts except where:
              o      the subject of the information has consented to the disclosure
              o      Collarts is required by legislation, court order or other legally enforceable instrument
                     and the request is in an appropriate written form
              o      disclosure is reasonably believed to be necessary to prevent or lessen
              o      a serious and imminent threat to the life or health of any person.




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Collarts collects personal information, including sensitive information, about students and parents
or guardians before and during the course of the student’s enrolment. The information collected is
restricted to that which is needed to satisfy the College’s legal obligations, particularly to enable the
College to discharge its duty of care.
Certain laws governing or relating to the operation of education providers require that certain
information be collected. These include public health and child protection laws. Health information
about students is sensitive information within the terms of the National Privacy Principles under the
Privacy Act.
Personal information collected from students is treated with complete confidentiality. Students may
seek access to personal information collected about them and by contacting the Office of the
Registrar. Access may be denied if there will occur an unreasonable impact on the privacy of
others or where access may result in a breach of the College’s duty of care to the student.
Collarts will not disclose student information to third parties without written consent.
Where a student is under 18 the College may provide information to the parents or guardians as
listed on the student’s enrolment form.




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GRIEVANCES AND APPEALS

What is a grievance?
A grievance is a complaint or appeal requesting a response or action. A grievance is not part of the
regular student feedback that Collarts encourages as part of its commitment to improve quality.
Examples of an academic grievance are an appeal against an assessment grade or assessment of
Recognition of Prior Learning (RPL) assessment. Examples of non-academic grievances are
delays in processing of an application or other administrative process.

FEE-HELP
The grievance process also includes matters relating to VET FEE-HELP including matters related
to the application process, VET course of study and any other matter listed in Chapter 6 of the VET
Provider Guidelines. A copy of these is available from:
http://www.deewr.gov.au/Skills/Programs/VetFeeHelp/UsefulPublications/Pages/Home.aspx#vetguide


Informal Resolution
Not all issues need to be submitted to the grievance process. In many cases people should
discuss their grievance with the person involved and if possible resolve the issue in an informal
way. Students can approach a Head of Program, Education Manager, an academic staff member
or the Dean for advice and support. Students unable to resolve their grievance may use the
grievance process listed below to follow a formal pathway for the resolution of a grievance. It is the
student’s responsibility to ensure that the grievance has substance, is genuine and prepared to
participate in an appropriate manner. Consultation with a staff member is recommended to assist
the student or applicant with participation in the process.

Participating in the Process
The grievance and appeals process is open to all students and potential students seeking to enrol
in any Collarts’ course of study. Anyone participating in a grievance procedure will not be subject to
discrimination as a result of a grievance process. You may be accompanied and supported
throughout the process by a support person (eg a family member, friend, counsellor or other
support person). All involved parties will be provided with written advice regarding the outcome of a
grievance process. Submitting grievances will be free of charge as set out in this policy and will be
dealt with within 28 days of receipt of the complaint/appeal.




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All submissions regarding complaints, grievances or appeals will be resolved within 14 days. If,
given the nature of the complaint, this time frame is not practical; communication will be made with
the complainant every 5 days to keep him/her abreast with progress.
GRIEVANCE PROCEDURE
Stage 1: Notification of Grievance
To commence the grievance process an individual must notify Collarts of the grievance. This
notification may be lodged either:

      1. by submission in writing of the grievance on the Lodgement of Grievance form and
          submitted to College Administration; or
      2. by contacting the College Administration and receive assistance in completing the
          Lodgement of Grievance form.

On receipt of a grievance, the Collarts Administration will:

      -   acknowledge receipt within seven days;

      -   review the submission to ensure all necessary documents are attached1;

      -   request a response in relation to the grievance, where other parties are involved; and

      -   prepare all materials for Appeals Committee.

Stage 2: Appeals Committee Hearing
The Appeals Committee (AC) reviews all grievance submissions. The AC may request the
attendance of any party to the grievance submission. The AC will make a decision upon the
grievance. The Education Manager will notify the complainant of the AC decision within seven days
of the AC meeting.
    Stage 3: Internal Review
If the complainant considers that the AC made an error in determining their decision, the
complainant may request a review of the decision by the Dean. The appeal must be submitted to
the Dean via the Registrar. Appeals will be considered within 21 days from the date of the appeal
submission.
Stage 4: External Review
If the complainant is not satisfied with the review of the Dean, the complainant may submit a
request in writing that the matter be reviewed by an external reviewer. On receipt of a written
request from a complainant for an external review the Education Manager will contact the external
reviewer. An external will be completed normally 21 business days from the date of written request.
An external review incurs an administrative fee of $150.


1   Additional material may be requested at this point

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Stage 5: Administrative Appeals Tribunal (AAT)
If a complainant is not satisfied with the outcome of the external review an appeal may be made to
the Administrative Appeals Tribunal, contact details below:
       Administrative Appeals Tribunal
       Level 16, HWT Tower, Southgate
       40 City Road
       Southbank VIC 3006
       (03) 9282 8444 (metropolitan area)
       1300 366 700 (country areas)
For details on the processes of the AAT, go to http://www.aat.gov.au/


TYPES OF ACADEMIC GRIEVANCES

Appeal of Assessment or Grade
A student may appeal against an assessment in any unit. An appeal must be lodged with the
Education Manager within one week of results being posted for the teaching period in which the
unit was undertaken. Dissatisfaction with grades does not constitute grounds for an appeal. On
appeal, a review will be made of all components contributing to the assessment. The purpose of
this review is to ensure that he assessment process has:

         a) been fairly applied

         b) no procedural or factual errors have been made in the processing of the grade

         c) had all appropriate components included; and

         d) had an accurate addition of marks on which the assessment grade is based.

The AC will determine whether the original grade stands or the original grade is to be amended
due to an error of calculation or process.
A student may request a remark ONLY of a written assignment. A remark of a written assignment
will be undertaken by the Head of Program or, if the Head of Program was the original assessor,
by a suitably qualified person to be determined by the Dean. A remark will carry a non-refundable
fee of $ 50.00.

Appeal of RPL assessment
Applications for consideration of RPL should be completed at least ten days before the
commencement of study for which the RPL is being sought. However, Collarts recognises that in
some special circumstances it may be necessary for students to apply after the commencement of
study. To be considered for such special circumstances students must submit a written request to
the Dean no later than the end of the first week of the teaching period. A decision will be made no

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later than the end of the third week of the teaching period. After this time only applications for the
following teaching period will be considered. The maximum credit of units for which RPL will be
granted shall not exceed 50% of the total credit point values for the course of study.

Appeal of audition outcome
Requests for a re-audition for a course or unit where the applicant claims special circumstances
such as mis-information regarding audition requirement, illness or misadventure.

Withdrawal from a course or unit after the census date
Requests for withdrawal from a course or unit after census date without penalty may be considered
where a student claims special circumstances such as illness or misadventure supported by
appropriate medical evidence.

Complaints Against Staff Involved in the Grievance Process
Students who have grievances against any staff member involved with the grievance process are
able to take up the matter directly with the Dean.

Disciplinary Procedure in cases of plagiarism
A staff member that discovers an instance of a student guilty of plagiarism or cheating in exams or
for a submitted assignment must report this incident to the Head of Program including a copy of the
assignment in question. The AC will consider cases of plagiarism. (for more information please
refer to the Assessment Policy in the Student Handbook).
Students will be notified in writing by the Education Manager of any penalties which are the result
of proven academic misconduct not later than 5 working days after he AC has met. Students are
able to appeal these decisions on the basis of procedural anomalies or factual errors which have a
significant effect on the final decision. Students should appeal in writing within 14 days of being
notified of the decision.

Process for academic misconduct
Where an academic staff member uncovers an instance of academic misconduct the Head of
Program (or another academic staff member if the instance is discovered by the Head of Program)
must informed as soon as practicable. If the Head of Program concurs with the staff member that a
case of academic misconduct has occurred, the Head of Program will submit to the AC a written
statement regarding the academic misconduct along with all relevant documents to the AC via the
Education Manager.




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In considering the case of academic misconduct the AC will invite the individual accused of the
alleged misconduct to answer the charge either in writing or in attendance at the meeting. The
individual may decline to respond in which case the AC will make a finding.


NON-ACADEMIC GRIEVANCE PROCEDURE
Non-academic grievances can be lodged as a verbal complaint or a written complaint.

1. Verbal Complaints Procedure
Where possible, complaints are to be dealt with by the person receiving the complaint. If the
complaint cannot be resolved at this level it is to be referred to the appropriate authority (defined in
the complaints flowchart). The authority will contact the complainant within five (5) working days.
On receipt of an verbal complaint the receiver must –

    1. Interview with Complainant
              a. clarify details with the complainant;
              b. identify complainant expectations;
              c. thank complainant for making complaint as it may well be of use in the quality
                     improvement process;
              d. if the staff member receiving the complaint is unable to solve it because of lower
                     authority level, it is referred to a supervisor.
              e. if the complaint is such that it may lead to legal, media or political issues the matter
                     will be referred to the Dean;
    2. Resolution of Complaint
              a. resolve complaint by offering solutions within delegation;
              b. document resolution of complaint on Complaints Register and Corrective Action
                     Report;
              c. follow up to ensure that agreed actions have been carried out.
    3. Unresolved Complaints
              a. if the receiver cannot resolve complaint they are to refer the matter to Education
                     Manager who will contact the complainant with five (5) working days.
              b. If the matter cannot be resolved the issue will proceed as Written Complaint




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2. Written Complaints Procedure
The Collarts Complaint Form allows students to lodge concerns about any issues related to their
studies at Collarts. Each report lodged with Collarts will be reviewed and action will be taken to
resolve issues that are resolvable. Each student lodging a report should ensure his/her contact
details have been provided and will receive a response from the Institute. This will be done within a
reasonable timeframe of 21 days.
If unsatisfied with the response to the complaint or the time taken to resolve the matter, the
complainant may submit a complaint in writing . Collarts Student Services will be able to issue the
complainant with the appropriate forms. The appeal will be submitted to the Education Manager
who will deal with the appeal within a reasonable time, generally within 30 days of receipt of the
appeal.
On receipt of a written complaint it is to be referred to the appropriate authority (defined in the
complaints flowchart) and the Education Manager, who will contact the complainant within five
working days (recording contact on the Corrective Action Report).


LODGEMENT OF GRIEVANCE
Please read the Grievance information in this handbook before you submit a form. Make sure all
relevant information is included with your submission. Omissions of information may delay the
processing of your submission. You will be advised when next Appeals Committee meeting will
take place. You will receive written advice of the decision by the Education Manager normally 10
working days after the Committee has met. You will need the following information:
        Name of Person
        Date
        Brief description of the grievance
If necessary, you will need to attach any supporting material, by scanning the original document.
The College Administration can assist you with this.


To submit your grievance go to:
                           http://www.collarts.edu.au/content/student-zone




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FAIR TREATMENT AND EQUAL OPPORTUNITY PROCEDURES

Access & Equity
Access and equity principles are applied throughout all Australian College of the Arts policies and
procedures. This promotes full and equal participation of all students in its courses in an
environment free of discrimination and harassment.

Pre-enrolment information
Australian College of the Arts will ensure that prior to enrolment, prospective students receive
adequate information regarding the course, training, assessment, services provided by Australian
College of the Arts. This will to enable prospective students to make an informed decision about
undertaking the course.


Australian College of the Arts will provide clear information to each student, prior to enrolment in
regards to:
        student selection, enrolment and orientation procedures;
        course information, including educational and vocational outcomes;
        fees and charges, including refund policy;
        learning support;
        student support services;
        welfare and guidance services;
        flexible learning and assessment procedures;
        appeals and grievance procedures;
        disciplinary procedures;
        recognition of prior learning (RPL) and credit transfer.

Fair Treatment
As a VET Provider, the Australian College of the Arts will treat fairly:
         a) all students who are, or would be, entitled to VET FEE-HELP assistance; and
         b) all persons seeking to enrol with Australian College of the Arts in a VET unit of study that
         meets the course requirements and who are, or would be, entitled to VET FEE-HELP
         assistance.




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Equal benefits and opportunities
Australian College of the Arts has open, fair and transparent procedures that are based on merit
for making decisions about:
         a) the selection, from among persons who are, or would be, entitled to
         VET FEE-HELP assistance and who seek to enrol with Australian College of the Arts in a
         VET unit of study that meets the course requirements; and
         b) the treatment of students who are, or would be, entitled to VET FEEHELP assistance
         undertaking a VET course of study.
The Australian College of the Arts, in dealing with students, will take into account educational
disadvantages that may have been experienced by a student or conditions imposed if enrolment is
via a VET restricted access arrangement2. Fair Treatment and Equal Benefits and Opportunity
details are set out in Chapter 5 of the VET Provider Guidelines. A copy of these is available from:
http://www.deewr.gov.au/Skills/Programs/VetFeeHelp/UsefulPublications/Pages/Home.aspx#vetguide



ADMISSION
Collarts’ Admission process is designed to treat applicants fairly, courteously and expeditiously.
Application procedures are published in Collarts’ marketing material and on the Collarts’ website
for the information of students and persons seeking to apply for a course. Applicants must
complete the Australian College of the Arts application form. Applications may be submitted either
in person, or by mail, or by email, or by fax or online.


All applicants for VET Diploma courses, as a minimum requirement, must have completed Year 10
in an Australian Secondary School or its equivalent. The Australian College of the Arts does not
require students to have any specific prior knowledge or a particular University Admissions Index
(UAI) or Australian Tertiary Admissions Rank (ATAR) for entry into its VET Certificate or Diploma
programs.




2 A restricted access arrangement is an agreement entered into between a provider and an employer or
industry body for the provision of a course or places in a course in which enrolment is limited or restricted to
employees of the employer or industry body.
http://www.heimshelp.deewr.gov.au/13_VET_Data_Requirements/VET_Glossary/R/Restricted_Access_Arra
ngements.htm visited 12 Oct 2010

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Students will be admitted to courses on the basis of their application and interview that
demonstrates:

        a commitment to enquiry and study,
        an interest in pursuing knowledge and skills development for the music industry, and
        a commitment for collaboration and team work.

Music performance students will also be required to complete an audition to determine their level of
skill. Applicants may perform any piece(s) of music of their choice up to a total performance time of
10 minutes. Collarts will provide production support for auditions in the form of amplification, drum
kit, playback or basic accompaniment. Applicants are asked to advise Collarts on what audition
support is required prior to the audition.


After interviews, and where applicable auditions, applicants will be made an offer of a place in an
appropriate course. If an applicant is dissatisfied with the course offer, an appeal may be lodged
under the Australian College of the Arts Grievance and Appeals Procedure. Information regarding
this procedure is available in the Collarts




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RECOGNITION OF PRIOR LEARNING (RPL)

Recognition of Prior Learning (RPL) is an assessment process used to determine the extent to
which a student has achieved the required learning outcomes to receive credit towards to some
units of the degree. This may result in the granting of the grade of Advanced Standing in a specific
Collarts unit and exemption from that unit. RPL can be used in one of the following cases:

        to gain entry into a Collarts higher education award;
        to receive credit towards a Collarts higher education award;
        for the partial or complete fulfilment of the requirements of a VET accredited qualification.


Applicants complete and submit an application for RPL form, attach supporting documentation and
submit the application to the Collarts Administration. The application will then be forwarded to the
Learning and Teaching Committee which will consider the application and make a decision based
on the documentation provided. The applicant will be advised of the result of the application within
two weeks.


RPL will be granted under the following circumstances:

    1) For Entry - completed VET courses up to Certificate IV
    2) For Credit – Previous relevant study with certified evidence of formal course-related study
         leading to a qualification including either:
              a. completed university subjects or courses; or
              b. completed TAFE subjects or courses at Diploma or higher; or
              c. VETAB accredited diploma or higher.


Support material: certified copies of transcripts or other documentation related to units for which
exemption is sought.

    3) Relevant industry experience or courses undertaken outside a recognised tertiary
       organisation:
    Support material: The applicant must be able to substantiate sufficient, relevant and recent
    industry experience either:

              a. By presentation of a portfolio demonstrating that the industry experience undertaken
                     meets the learning outcomes of the unit for which exemption is sought; or
              b. Undertake an assessment by the Head of Program or nominee which successfully
                     meets the learning outcomes of the unit for which an exemption has been sought.



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The Head of Program will advise the applicant on the assessment process and the content to be
assessed.


Application for RPL after the start of semester

Applications for consideration of RPL should be completed at least ten days before the
commencement of semester. However, Collarts recognises that in some special circumstances it
may be necessary for students to apply after the commencement date. To be considered for such
special circumstances students must submit a written request to the Dean no later than the end of
the first week of semester. A decision will be made no later than the end of the third week of
semester. After the end of the first week of the semester only applications for the following
semester can be considered. The maximum number of units for which RPL will be granted shall
not exceed 50% of the total credit point values for the course of study. Where RPL has not been
granted and the applicant wishes to appeal the decision this can be done through the Discipline &
Appeals Committee


Maximum exemption granted

The maximum number of units for which exemption may be granted is 50% of the total credit points
for the course.




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RECOGNITION OF PRIOR EXPERIENCE (RPE)

Any applicant that does not meet the normal admission requirements prerequisite of having
completed the AQF equivalent to a Senior Secondary Certificate of Education may seek admission
under special admission requirements. These special admission requirements apply to applicants
over the age of 20 years.

What is RPE?

RPE (Recognition of Previous Experience) is a written statement in which you address specific
criteria. It allows you to show how you will use the knowledge, skills, abilities and personal qualities
you have gained through life experience to succeed in your studies at the College. RPE is an
optional alternative pathway to tertiary study intended for people without formal secondary
educational qualifications. RPE is not used as a means of entry for current Year 12 students. You
must be 20 years old on 1 February of the year you intend to commence study.

How do I apply for RPE?

You should prepare a statement (preferably five A4-sized pages word processed, typed or neatly
handwritten) together with supporting documents. Your statement should address the six RPE
categories outlined in the RPE Schedule. Your statement, accompanied by supporting documents
should be submitted with your application.

Do I need to supply referees' reports?

Referees' written reports are used to support your application. You should supply two referees'
reports with your written statement. Do not include the contact details of referees in place of written
referees' reports.

What should referees' reports include?

Referees' reports should include:

        the basis on which the reference is provided (how you are known to the referee)
        examples of your ability to manage time effectively; collect, analyse, organise and use
         information; and carry a project through to completion
        examples of your ability to communicate and work with others
        examples of your achievements, experiences, and competencies that demonstrate your
        capacity to successfully undertake tertiary study




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HOW WILL MY RPE BE ASSESSED?
Your RPE will be assessed according to how well your written statement demonstrates your
likelihood of successful tertiary study based on all six categories and their associated indicators
listed in the RPE Schedule. Applicants are assigned a rating in each category according to the
level of tertiary capability demonstrated with respect to the category. A six point rating scale is
used with zero being the lowest and five the highest. Each category is given a weighting.

RPE category                                  Weighting of scores      Maximum score

Tertiary Preparation                                    1                               5
Tertiary Maturity                                       1                               5
Independent Learning Strategies                         5                              25
Interpersonal & Communication Skills                    5                              25
Achievement & Experience                                8                              40
Skills & Knowledge                                      8                              40
                                                      Highest Total                  140
The minimum acceptable score is 80.

How will Collarts use my RPE?

Your RPE will form part of your overall application in addition to your audition and interview.
RPE will provide an indication of your aptitude to undertake higher education studies


SCHEDULE: PERSONAL COMPETENCIES ASSESSMENT (RPE)
Tertiary Preparation

Relates to what an applicant has done to ascertain he or she is ready for tertiary study.
Components of tertiary preparation include tertiary awareness, tertiary planning, and the degree to
which the applicant's case is well thought out in terms of personal circumstances. Tertiary
preparation is linked to tertiary maturity.

Indicators

        Evidence of knowledge of the course
        Evidence of knowledge of course outcomes
        Evidence of awareness of the workload inherent in tertiary study and the time required for
         tertiary study
        Evidence of steps taken to overcome knowledge or skills deficits
        Demonstrated knowledge of competencies required to function successfully in the tertiary
         environment
        Level of consideration given to the impact of tertiary study on lifestyle
        Level of consideration given to resources required to complete the course
        Completion of a tertiary preparation program

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Tertiary Maturity

Relates to awareness of the relationship between tertiary study and personal goals, awareness of
the relationship between personal interests and abilities and the course, motivation towards the
nominated course or tertiary study in general and capacity to cope with the transition to tertiary
study.

        Evidence that the course is a chosen goal that the applicant has
         prepared for
        Evidence of commitment to the goal of tertiary study
        Evidence of self evaluation and assessment
        Level of consideration given to the link between personal interests and
         abilities and the course
        Demonstrated ability to cope with performance demands
        Demonstrated ability to adjust or adapt to new
        Situations/environments/demands
        Good quality references or other supporting documentation
Independent Learning Strategies

Relates to the capacity for self-directed study.

        Demonstrated ability to prioritise tasks
        Demonstrated ability to manage time
        Evidence of ability to plan and coordinate activities
        Evidence of ability to meet deadlines
        Evidence of ability to carry a project through to completion
        Evidence of awareness of personally effective techniques for managing stress
        Demonstrated ability to work independently and monitor own performance
        Evidence of self motivation
        Evidence of the application of personally effective learning strategies and/or awareness of
         learning strategies
        Demonstration of research and planning prior to undertaking a significant task or project
        Demonstration of a systematic approach in pursuing a significant task or project
Interpersonal and Communication Skills

Relates to the ability to communicate clearly with others via written, spoken, and/or visual and non-
verbal means. The ability to interact with others and work in teams.

        Demonstrated ability to write clearly and correctly
        Evidence of capacity to reason and express thoughts logically
        Evidence of oral communication skills
        Evidence of ability to interact effectively with others
        Evidence of ability to work effectively in a team




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Achievement and experience

Relates to the degree to which previous achievements and experiences are indicative of likely
tertiary success.

        Level of attainment in previous formal and non-formal studies
        Degree of expertise or achievement demonstrated in technology, trades, crafts, arts,
         business, management, or administration
        Evidence of outstanding achievement in a particular field or endeavour
        Evidence of specialist knowledge developed through experience
        Nature and extent of experience in a particular field or endeavour
Skills and Knowledge

Relates to knowledge, skills, abilities and aptitudes relevant to tertiary study and/or specifically
relevant to the nominated course(s).

        Demonstrated ability to collect, analyse, and organise information
        Demonstrated ability to evaluate and interpret data, values, and issues
        Evidence of computer literacy
        Demonstrated problem solving skills
        Evidence of skills relevant to the nominated course or field
        Evidence of knowledge relevant to the nominated course or field
        Evidence of completion of an accredited study skills course




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