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					                                         SL. No………………………..

                                         Issued to…………………..




BHARAT SANCHAR NIGAM LIMITED
         (A GOVT. OF INDIA ENTERPRISE)

          TENDER DOCUMENT

                    FOR

            APPOINTMENT OF

            TRAVEL AGENCY



                  ISSUED BY

              PROTOCOL DIVISION
BHARAT SANCHAR NIGAM LIMITED CORPORATE OFFICE
   STATESMAN HOUSE, B-148 BARAKHAMBA ROAD,
             NEW DELHI – 110 001.
         TELE NO. 2373-4053/2303-7126
               FAX NO. 2373-4049




        TENDER NO. 5-3/2005-PROTOCOL




                    COST OF TENDER DOCUMENT:    RS. 2000.00

                    DUE DATE: 1st May, 2006.




                       1
               Table of Contents



Details                                         Page No.

SECTION – I
Notice Inviting Tender                              1-2
SECTION – II-A
Scope of Work                                       3-4
SECTION – II-B
Instructions to Bidders                            5-16
SECTION - III
General (Commercial) Conditions of                17-21
Contract
SECTION - IV
i) Bid Form                                       22-23
ii) Annexure I – VIII                             24-31

iii) List of documents to be attached by the       32
     Travel Agency Annexure IX
iv) Bid Security Form - Annexure X                 33

v) Performance Security Bond Form                  34-35
     Annexure XI
vi) Authorization letter for attending Bid         36
     opening.     Annexure XII
vii) Certificate – (Non participation of near      37
      relative. Annexure XIII




                              2
                                                      SL.No………………………..

                                                      Issued to…………………..




             BHARAT SANCHAR NIGAM LIMITED
                     ( A GOVT. OF INDIA ENTERPRISE)
                 B-148 Stateman House, Barakhamba Road,
                           New Delhi -1 10 001.
                           (PROTOCOL DIVISION)



DATE OF ISSUE               :     7th April, 2006.

TENDER NO.                  :     5-3/2005-Protocol

DUE DATE OF RECEIPT         :     UPTO TIME 1500 HOURS ON 01.05.2006

OPENING DATE                :     01.05.06 AT TIME: 1600 HOURS


ON BEHALF OF CHAIRMAN AND MANAGING DIRECTOR, BHARAT SANCHAR NIGAM
LIMITED, SEALED TENDERS ARE INVITED FROM REPUTED WELL-ESTABLISHED TRAVEL
AGENCIES (IATA APPROVED) FOR THE APPOINTMENT AS TRAVEL AND TRAVEL
RELATED AGENCY FOR ITS CORPORATE OFFICE IN NEW DELHI, DETAILS OF WHICH
ARE PROVIDED IN THE TENDER DOCUMENT. THE AGENCY WILL BE SELECTED
SEPARATELY FOR DOMESTIC AND INTERNATIONAL TRAVEL.


THE ELIGIBLE BIDDERS SHOULD BE INDIAN COMPANIES HAVING A MINIMUM ANNUAL
TURN OVER OF RUPEES SEVEN CRORE DURING EACH OF THE THREE FINANCIAL
YEARS. FOR THIS PURPOSE, TURNOVER FROM SALE OF AIRLINE TICKETS (BOTH
DOMESTIC & INTERNATIONAL SEPARATELY) SHALL ONLY BE TAKEN INTO ACCOUNT.


BID SECURITY IN THE FORM OF BANK GUARANTEE WILL BE RS. 3,00,000/-
(RUPEES THREE LAKHS ONLY) IF APPLYING BOR BOTH DOMESTIC AND
INTERNATIONAL SECTORS; Rs. 2,50,000/- (RUPEES TWO LAKH FIFTY THOUSAND
ONLY) IF APPLYING FOR DOMESTIC TICKETING AND RS. 1,00,000/- (RUPEES ONE
LAKH ONLY) IF APPLYING FOR INTERNATIONALTICKETING SEPARATELY.



                                                                  Contd…
                                  -1-




                                   3
INTENDING BIDDERS MAY DOWNLOAD THE COPY OF THE TENDER DOCUMENT FROM
BSNL WEBSITE www.bsnl.co.in. THE PAYMENT OF RS. 2000/- (RUPEES TWO
THOUSAND ONLY) NON REFUNDABLE, AS COST OF THE TENDER DOCU MENT IS
REQUIRED TO BE SUBMITTED BEFORE SUBMISSION OF THEBID. THE BID WILL NOT BE
ACCEPTED WITHOUT THE PROOF OF PAYMENT OF COST OF TENDER DOCUMENT.
HOWEVER INTENDING BIDDERS MAY OBTAIN COPY OF THE TENDER DOCUMENTS ON
PAYMENT OF RS. 2,000/- (RUPEES TWO THOUSAND ONLY) NON – REFUNDABLE, WITH
EFFECT FROM 7th April, 2006 BETWEEN 1100 HRS AND 1600 HRS ON WORKING DAYS
FROM PROTOCOL OFFICER, ROOM NO.1012, 10TH FLOOR, STATEMAN HOUSE,
BARAKHAMBA ROAD, NEW DELHI-110001. THE PAYMENT WILL BE ACCEPTED ONLY IN
THE FORM OF ACCOUNT PAYEE DEMAND DRAFT, DRAWN ON ANY SCHEDULED BANK,
NEW DELHI IN FAVOUR OF ACCOUNTS OFFICER (CASH), BSNL, CORPORATE OFFICE
NEW DELHI.


FILE NO. 5-3/2005-PROTOCOL                          DATED: 7th April, 2006.



                                               (P.K.MISHRA)
                                    JT. DY. DIRECTOR GENERAL (ADMN)




                                  -2-




                                    4
                              SECTION – II - A

                            SCOPE OF WORK

       The service required to be carried out/provided by the Travel Agency are
given below. These are only indicative and not exhaustive.


1.    Booking of Airline Tickets:
      To book Domestic/International Airline tickets on requisition by an officer
      authorized by BSNL. Booking/delivery of tickets shall be made immediately
      and always within 24 hours of the intimation to the travel agency, or as
      directed by the officer authorized by BSNL. As an expected amount of
      business, it may be noted that the approx. expenditure incurred during the
      year 2003-04 for Domestic travel was Rs. 1.15 crores and Rs.46 lakhs for
      International travel.
2.    Booking of Railway Tickets:
      Booking of Railway tickets for BSNL officials for official tour as well as
      private travel. Booking/delivery of tickets shall be made immediately and
      always within 24 hours of the intimation to the travel agency, or as directed
      by the officer authorized by BSNL. The Agency shall charge a nominal fee for
      the tickets booked for official travel of the officials, as mutually agreed to.
      The same amount may be charged for private travel, which will be paid by
      the concerned official directly.
3.    Process of Passport/visa:
      Arranging of visas for BSNL officials has to be made as and when required on
      urgent basis. The Travel Agency has to make arrangement for submission of
      application for Visa, payment of visa fees and collection of Passport after
      Visa issuance without any delay. In case where the BSNL officer has to be
      present in person for visa Interview, arrangements for the same should be
      done by the travel agency and intimated to the designated officer of BSNL
      well in advance.
4.    Assisting the Travellers:
      i)     To arrange foreign exchange for the officials, as and when required as
             per RBI Guidelines.
      ii)    To arrange for travel related Insurance Policies.
      iii)   Booking of Hotel accommodation for BSNL officials whenever and
             wherever required without seeking any advance. The Travel Agency
             should work out the best packages available.
      iv)    To carry out negotiations with vendors namely, Airlines, Hotels, car
             rentals, etc. so as to have maximum economies of scales to
             BSNL.
      v)     To inform BSNL regarding the various offers/discounted air tickets,
             etc. well in advance.


                                       -3-




                                         5
5.   The Travel Agency has to collect and hand over the tickets and other
     documents to the officer concerned (to be designated by BSNL) at his
     office or at any other place as directed by them, without any delivery
     charges.


6.   The Travel Agency should be well versed with the formalities of
     clearance of Cargo/Luggage and assist BSNL officials in getting
     Cargo/Luggage cleared whenever required.


7.   The Travel Agency should provide the above services during normal
     office timings, as also on Sundays, Holidays or beyond working hours
     without any additional cost/liability on BSNL.


8.   The representatives deputed to manage BSNL account should be
     experienced well behaved and courteous. Any incidence of misbehavior
     by the deputed staff of the Agency will attract penalty as may be
     decided by the Management, which could include termination of the
     Contract.




                                   -0-




                                  -4-




                                    6
                           SECTION II - B

                    INSTRUCTIONS TO BIDDERS

A.   INTRODUCTION

1.   Definitions:

     (a)   “The Bidder” means the Travel Agency, which is invited to
           participate in the tender and submit bid.

     (b)   “BSNL” means BHARAT SANCHAR NIGAM LTD., NEW DELHI.

     (a)   “Contractor” means the Travel Agency providing the Services
           under the Contract.

     (d)   “The Purchaser” means the Bharat Sanchar Nigam Limited
           (Corporate Office), Statesman House, Barakhamba Road, New
           Delhi.

2.   Eligibility Conditions:

     2.1   The Travel Agency should be approved by IATA and the Certificate
           of IATA should be valid during the period of empanelment. If the
           Registration Certificate of IATA is withdrawn or cancelled during
           the period of empanelment then the empanelled agency will
           automatically stand cancelled.

     2.2   The Travel Agency should have Computer Reservation Ticketing
           Facility.

     2.3   The Travel Agency should have a minimum annual turn over of Rs.
           7 Crore (Rupees Seven crores) during each of the preceding three
           financial years. Turnover from sale of Airline tickets (Domestic
           and International separately) shall ONLY be taken into account
           for this purpose. In support of this, the Agency shall have to
           attach a copy of their Annual Accounts, and a certificate issued by
           the Statutory Auditors stating that the “Turnover from the sale of
           Airline tickets   (Domestic     and    International    separately)
           is__________ during the last three financial years (separate for
           each year).
     2.4   The Agency should have satisfactory service record with other
           reputed Organizations, which should include at least one reputed
           Public Sector Undertakings/Ministries/Departments of the Govt.
           of India (Certificate for the last two years satisfactory service
           with at least one reputed PSUs/Ministries/Deptt. Of Govt. of
           India shall be enclosed).


                                     -5-




                                     7
     2.5         The Agency should be registered with the Ministry of Tourism,
                 Govt. of India (Details to be enclosed).


     2.6         The Agency should be registered with Service Tax Authority.


     2.7         The Agency should mention their Permanent Account Number/GIR
                 Number while submitting their bid/tender document.


3.         Cost of Bidding:

           The bidders shall bear all costs associated with the preparation and
           submission of the bid. BSNL in no case be responsible or liable for such
           costs, regardless of the conduct and outcome of the bidding process.

B.         BID DOCUMENT
4.         Document required:
      The services required to be provided; bidding procedures and contract
terms and conditions are prescribed in the Bid Documents.

           4.1   The Bid document includes the following: -
                  a) SECTION – I     Notice Inviting Tender
                  b) SECTION – II-A Scope of Work
                  c) SECTION – II-B Instructions to Bidders -
                  d) SECTION III     General Commercial Conditions of Contract
                  e) SECTION IV      i) Bid Form and Annexure I to XIII as detailed
                                        below:
                        Annexure-I Structure & Organizational set up.
                        Annexure-II Capabilities
                        Annexure-III Financial Capability
                        Annexure-IV Performance Records
                        Annexure-V Service Detail
                        Annexure-VI Any other information
                        Annexure-VII Financial Bid for Domestic Sectors
                        Annexure-VIII Financial Bid for International Sectors.
                        Annexure-IX List of Documents to be attached.
                        Annexure-X Bid Security Form
                        Annexure-XI Performance Security Bond Form
                        Annexure-XII Letter of Authority for Attending Bid opening
                        Annexure-XIII Certificate on Non Participation of near
                        relatives.

                                               -6-




                                           8
     4.2   The bidder is expected to examine the Tender Documents
           thoroughly. Failure to furnish all information required as per the
           Tender Documents or submission of the Bids not substantially
           responsive to the Tender Documents in every respect will be at
           the bidder‟s risk and may result in the rejection of the Bid.


5.   Clarification of Bid Document:

     5.1    A prospective bidder, requiring any clarification on the Bid
           Documents shall notify the Purchaser in writing or by FAX at the
           purchaser‟s mailing address indicated in the invitation of Bid.
           The Purchaser shall respond in writing to any request for the
           clarification of the Bid Documents, which it receives not later
           than 21 days prior to the date of opening of the Tenders. Copies
           of the query (without identifying the source) and clarifications by
           the Purchaser shall be sent to all the prospective bidders who
           have received the bid documents.

     5.2   Any clarification issued by BSNL in response to query raised by
           prospective bidders shall form an integral part of bid document
           and it may amount to an amendment of relevant clauses of the
           bid documents.


6.   Amendment of Bid Documents:

     6.1    At any time, prior to the date of submission of Bids, the
            Purchaser may, for any reason, whether at its own initiative or
            in response to a clarification requested by a prospective bidder,
            modify bid documents by amendments.

     6.2   The amendments shall be notified in writing or by FAX to all
           prospective bidders on the addresses intimated at the time of
           purchase of the bid document from the purchaser and these
           amendments will be binding on them.


     6.3   In order to afford prospective bidders a reasonable time to take
           the amendment into account in preparing their bids, the
           purchaser may, at its discretion, extend the deadline for the
           submission of bids suitably.



                                   -7-




                                     9
C.   PREPARATION OF BIDS

7.   DOCUMENTS COMPRISING THE BID

     The bid prepared by the bidder shall comprise the following documents:

     (a)   Documentary evidence established in accordance with Clause 2
           and 10 that the bidder is eligible to bid and is qualified to
           perform the Contract if his bid is accepted.

     (b)   Bid Security furnished in accordance with Clause 11

     (c)   A Clause-by-Clause compliance as per clause 13.3

     (d)   A Bid form and price schedule completed in accordance with
           Clause 8 and 9.


8.   Bid Form:

     The bidder shall complete the Bid Form as per Section IV.



9.   Bid Prices:

     9.1   The Supplies shall quote as per price schedule given in Annexure –
           VII (for Domestic Sectors) and Annexure – VIII (for International
           Sectors)

     9.2   Prices once fixed shall remain valid during the entire period of the
           Contract and will not be subject to variation on any account. A
           bid submitted with an adjustable price quotation will be treated
           as non-responsive and rejected.

     9.3   The bidders are required to quote their best and final price.
           There will be no tender price variation but BSNL reserves the right
           to negotiate with the Bidder offering the maximum discounts on
           their air tickets. The BSNL also reserves the right to counter offer
           price(s) against the price(s) quoted by any bidder.

     9.4   Discount, if any, offered by the Bidders shall not be considered
           unless specially indicated in the price schedule.



                                    -8-




                                     10
10.   Documents       Establishing          Bidder’s        Eligibility      and
      Qualifications:


      The bidder shall furnish, as part of the bid documents establishing the
      bidder‟s eligibility, the following documents or which ever is required as
      per terms and conditions of Bid Documents.

      a)    Certificate of incorporation

      b)    Article or Memorandum of Association or partnership deed or
            proprietorship deed as the case may be.

      c)    Non-participation of any close relative as per Clause 31.


11.   Earnest Money Deposit (EMD):

            11.1   The Bidder shall furnish, as part of his bid, a bid security as
                   in the form of Bank Guarantee, issued by a Scheduled Bank
                   in India in favour of the purchaser and should be valid for a
                   period of 180 days from the date of opening of tender as
                   per details given below: -
            (a)    Rs. 3 lakhs(Rupees Three lakhs only) as EMD in bidding for
                   both Domestic and International Sectors.
            (b)    Rs.2.5 lakhs(Rupees Two lakh fifty thousand only) as EMD if
                   bidding for only Domestic Sectors.
            (c)    Rs.One lakh (Rupees One lakh only) as EMD if bidding for
                   only International Sectors.
      The Bank Guarantee so submitted shall be as per the format given in
      Annexure – IX on prescribed judicial paper with stamp of proper value.

            11.2   The bid security is required to protect the BSNL against the
                   risk of bidder‟s conduct, which would warrant the security
                   forfeiture, pursuant to Clause 11.6.

            11.3   The bid not secured in accordance with clause 11.1 above
                   shall be rejected by the BSNL as non-responsive at the bid
                   opening stage and returned to the bidder unopened.

            11.4   The bid security of the unsuccessful bidder will be
                   discharged/returned at the earliest but not later than 30
                   days after the expiry of the period of the bid validity
                   prescribed by BSNL pursuant to Clause 12.

            11.5   The successful bidder‟s bid security will be discharged upon
                   the bidder‟s acceptance of the Letter of Intent
                   satisfactorily in accordance with clause 23 and furnishing
                   the performance security.


                                     -9-




                                      11
              11.6   The bid security will be forfeited:
                     (a)   if the bidder withdraws its Bid during the period of
                           Bid validity specified by the Bidder in the Tender
                           Form; or
                     b)    in case of a successful bidder, if the bidder fails

                            i)     to sign the Contract in accordance with
                                   Clause 25 or

                            ii)    to   furnish  performance      security        in
                                   accordance with Clause 23.2 or

                            iii)   fails or refuses to honour his own quoted
                                   price.

                     c)    In both the above, cases, i.e. 11.6 (a) & (b), the
                           bidder will not be eligible to participate in tender
                           for the same services in future for one year from the
                           date of issue of letter of Intent. The bidder shall not
                           approach the Courts against the decision of BSNL in
                           this regard.

12.   Period of Validity of Bid:

       12.1    Bid shall remain valid for a period of 150 days from the date of
               opening of Tender prescribed by the BSNL. A bid valid for a
               shorter period shall be rejected by the purchaser being non-
               responsive.


       12.2     In exceptional circumstances, the BSNL may request the bidders
               for an extension of the period of bid validity. The request and
               the response thereto shall be made in writing. The bid security
               as provided under Clause 11 shall also be suitably extended.
               The bidder may refuse the request without forfeiting his bid
               security. However, a Bidder accepting the request and
               granting extension will not be permitted to modify his bid.
13.   Format and signing of Bid:

       13.1     The original bid and all copies of bid shall be typed or printed
               and all the pages numbered consecutively, shall be signed by
               the Bidder or a person or persons duly authorized to bind the
               bidder to the contract. The letter of authorization shall be
               indicated by written power of attorney accompanying the bid.
               All pages of the original bid, except for un amended printed
               literatures, shall be signed by the person or persons signing the
               bid.
       13.2    The Bid shall contain no interlineations, erasures or overwriting
               except as necessary to correct errors made by the Bidder, in
               which case the person or persons signing the Bid shall initial
               such corrections.
                                     - 10 -




                                       12
 13.3          A Clause by clause compliance of services to be provided shall
               be given for all the Clauses stipulated in Sections I, IIA, IIB and
               III of the tender document. In case of deviation, a statement of
               deviation shall be given separately.


D.      SUBMISSION OF BIDS

14      Sealing and Marking of Bids
        14.1   The bid should be submitted in three envelopes. The first
               envelope shall contain the original and four copies of bid along
               with Annexure I to VI duly marked „ORIGINAL‟ & „COPY‟. The
               second envelop shall contain the bid security as per clause 11.
               The third envelop shall contain Financial Bid, as per Annexure VII
               & VIII.
        14.2   (a)   The envelopes shall be addressed to the purchaser at the
                     following address:
                     Jt. Dy. Director General (Admn)
                     Protocol Division, Room NO. 1012 (10th floor)
                     Bharat Sanchar Nigam Ltd. (Corporate Office)
                     Statesman House, B-148 Barakhamba Road,
                     New Delhi-110001.
               (b)   The envelop shall bear the tender number and the words
                      ‘DO NOT OPEN BEFORE’ (due date and time).
               (c)   The inner and outer envelop shall indicate the name and
                     address of the bidders to enable the bid to be return
                     unopened in case it is declared „late‟ or rejected.

               (d)   Tender may be sent by Registered Post/delivered in person
                     to/at Protocol Division, Room No. 1012, Statesman House,
                     B-148, Barakhamba Road, New Delhi – 110 001. The
                     responsibility for ensuring that the tenders are delivered in
                     time would vest with the bidder.

               (e)   Bids delivered in person on the day of tender opening shall
                     be delivered up to 1130 Hrs. to the address given in 14.2(d)
                     above of the tender opening. The purchaser shall not be
                     responsible if the bids are delivered elsewhere.

               (f)   Venue of the Tender Opening: Tender will be opened in
                     Conference Hall, 1st Floor Statesman House, Barakhamba
                     Road, New Delhi -110 001 at 12.00 Hrs. on the due date. If
                     due to administrative reason, the venue of Bid opening is
                     changed, it will be displayed prominently on 1st Floor at
                     Reception Office of Statesman House, and notice board on
                     12th Floor.

                                              - 11 -




                                         13
      14.3   If envelops are not sealed and marked as required at para 14.1
             and 14.2, the bid shall be rejected.


15.   Submission of Bids:

      15.1   The bids must be received by the Purchaser at the address
             specified under para 14.2 not later than 11:30 Hrs. on due date.


      15.2   The Purchaser may, at its discretion, extend this deadline for
             the submission of bids by amending the Bid Document in
             accordance with Clause 6 in which case all rights and
             obligations of the purchaser and bidders previously subject to the
             deadline will thereafter be subjected to the deadline           as
             extended.


      15.3   Not more than one independent and complete offer shall     be
             permitted from the bidder.


16. Late Bids


      Any bid received by the purchaser after the deadline for submission of
      bids prescribed by the purchaser pursuant to Clause 15, shall be rejected
      and returned unopened to the bidder.


17.   Modification and Withdrawal of Bids

      17.1   The bidder may modify or withdraw his bid after submission
             provided that the written notice of the modification or
             withdrawal is received by the purchaser prior to the deadline
             prescribed for submission of bids.

      17.2   The bidder‟s modification or withdrawal notice shall be prepared,
             sealed, marked and dispatched as required in the case of bid
             submission in accordance with the provision of Clause 15. A
             withdrawal notice may also be sent by FAX but followed by a
             signed confirmation copy by post not later than the deadline for
             submission of bids.

      17.3   Subject to Clause 19, no bid shall be modified subsequent to the
             deadline for submission of bids.

                                    - 12 -




                                      14
E.    BID OPENING AND EVALUATION

18.   Opening of Bids by Purchaser

      18.1   Technical bids, comprising of Bid document and Annexures I to VI
             and IX to XIII shall be opened by the officer designated by BSNL, in
             the presence of the Bidder‟s or their authorized representative
             (maximum of two representative of any bidder) on 1st May, 2006
             at 1600 Hrs. (IST) in the Conference Room (Ist Floor) Statesman
             House, Barakhamba Road, New Delhi-110 001.

      18.2   The date fixed for opening of bids, if subsequently declared as
             holiday by the BSNL, the revised date of schedule will be notified.
             However, in absence of such notification, the bids will be opened
             on next working day, time and venue remaining unaltered.

19.   Clarification on Bids

      To assist in the examination, evaluation and comparison of bids, the
      purchaser may, at its discretion ask the bidder for the clarification of its
      bid. The request for the clarification and the response shall be in
      writing. However, no post bid clarification at the initiative of the bidder
      shall be entertained.
20.   Preliminary Evaluation

      20.1   BSNL shall evaluate the bids to determine whether they are
             complete, whether any computational errors have been made,
             whether required documents have been furnished, whether the
             documents have been properly signed and whether the bids are
             generally in order.

      20.2   Prior to detailed evaluation, BSNL will determine the substantial
             responsiveness of each bid to the bid document for purpose of
             these Clauses. A Substantially responsive bid is one, which
             confirms to all the terms and conditions of bid documents without
             material deviation.        The BSNL determination of bid‟s
             responsiveness shall be based on the contents of the bid itself
             without recourse to extrinsic evidence. A bid determined as
             substantially non-responsive will be rejected by BSNL and shall
             not subsequent to the bid opening be made responsive by the
             bidder by correction of the non-conformity.

      20.3   BSNL may waive any minor infirmity or non-conformity or
             irregularity in a bid which does not constitute a material
             deviation, provided such waiver does not prejudice or affect the
             relative ranking of any bidder.

                                         - 13 -




                                       15
21. Evaluation of Substantially Responsive Bids

    21.1   Based on evaluation of Technical bids, a short-listing of bids will
           be carried out, and only financial bids of these short-listed bids
           will be opened. Short-listed bidders shall be informed of the
           opening of financial bids and they may depute their
           representative on the day of opening of financial bid.

    21.2   If there is discrepancy between the words and figures, the
           amount in words shall prevail.

    21.3   The financial bid will be evaluated separately on the basis of
           discounts offered on Airline tickets, separately for Domestic and
           International (Corresponding to the price schedule in Annexure
           VII & VIII). Based on these calculations, Agency for Domestic
           Travel and International Travel shall be selected.


22. Contacting the Purchaser

    22.1   Subject to Clause 19, no bidder shall try to influence the BSNL on
           any matter relating to its bid, from the time of the bid opening
           till the time the contract is awarded.

    22.2   Any effort by a bidder to modify his bid or influence BSNL in the
           bid evaluation, bid comparison or contract award decision shall
           result in the rejection of the bid.




                                  - 14 -




                                    16
F.    AWARD OF CONTRACT

23.   Award of Contract

      23.1   BSNL shall consider notifying the Letter of Intent (LOI) only on
             those eligible bidders whose offers have been found technically,
             commercially and financially acceptable, in writing by Registered
             letter. Said LOI shall constitute the intention of BSNL to enter
             into Contract with the bidder. The BSNL reserves the right to
             counter offer price(s) against price(s) quoted by any bidder.


      23.2   The bidder shall within 14 days of issue of the Letter of Intent
             (LOI), give his acceptance along with Performance Security in
             the form of Bank Guarantee issued by Scheduled Bank for an
             amount equal to 5% of the anticipated value of the Contract, as
             per Performa at Annexure-X provided with the bid document.


24.   Purchaser’s Right to Accept Any Bid and to Reject any or all
      Bids.

      BSNL reserves the right to accept or reject any bid, and to annul the
      bidding process and reject all bids, at any time prior to award of
      contract without assigning any reason whatsoever and without thereby
      incurring any liability to the affected bidders on the grounds for the
      BSNL‟s action.


25.   Signing of Contract

      25.1   The Signing of Agreement shall constitute the award of the
             Contract.


      25.2   Upon the successful bidder furnishing the Performance Security in
             pursuant to Clause 23.2, the BSNL shall discharge the EMD in
             pursuant to Clause No. 11.


26.   Annulment of Award
      Failure of the successful bidder to comply with the requirement of
      Clause 25 shall constitute sufficient ground for the annulment of the
      award and the forfeiture of the bid security in which event BSNL may
      make the award to any other bidder at the discretion of BSNL or call
      for new bids.
                                    - 15 -




                                      17
27.   BSNL reserves the right to blacklist a bidder for a suitable period of time
      in case he fails to honour his bid without sufficient grounds.


28.   Period of Contract

      Period of contract will be for a period of two years from the date of
      signing of the Agreement extendable by one year, on BSNL requirement
      on the same rate, terms and conditions.


29.   Changes in the Contract


      BSNL shall, at any time, by written order given to the Contractor, make
      changes within the general scope of the Contract..


30.   The bidder should give a certificate that none of his/her near relative is
      working in BSNL Corporate Office. In case of proprietorship firm
      certificate will be given by the proprietor, for partnership firm
      certificate will be given by all the partners and in case of limited
      company by all the directors of the Company excluding Government of
      India/Financial Institution nominees and independent non-Official part
      time Directors appointed by Govt. of India or the Governor of the state
      and full time Directors of PSUs both State and Central. Due to any
      breach of these conditions by the company or firm or any other person,
      the tender/work will be cancelled and earnest money/security deposit
      will be forfeited at any stage whenever it is so noticed. BSNL will not
      pay any damages to the company or firm or the concerned person.
      The Company or firm or the person will also be debarred for further
      participation in any tender of BSNL Corporate Office.
            The near relatives for this purpose are defined as:
            (a)    Members of a Hindu undivided family.

            (b)    They are husband and wife.

            (c)    The one is related to the other in the manner as father,
                   mother, son(s), & son‟s wife (daughter in law), daughter(s)
                   & daughter‟s husband (son in law), brother(s) and brother‟s
                   wife, sister(s) and sister‟s husband (brother in law).

            The format of the certificate is given at Annexure – XII.


                                      - 16 -



                                  ---------------




                                        18
                               SECTION – III
GENERAL (COMMERCIAL) CONDITIONS OF CONTRACT

1.   Application:


     Submission of bid against this offer shall bind the bidder for the
     acceptance of all the conditions specified herein or in NIT unless
     otherwise agreed by BSNL.
2.   Performance Security:


     2.1   The successful bidder shall be required to submit a Performance
           Bank Guarantee equal to 5% of the contract value within 14 days
           from the date of issue of letter of intent, as Performance
           Security. The Bank Guarantee shall be issued by a Scheduled Bank
           and in the proforma provided at Annexure XI of the Bid document.
     2.2   The proceeds of the Performance Security shall be payable to the
           purchaser as compensation for any loss resulting from the
           Contractor‟s failure to complete its obligations under the
           Contract.
     2.3   Performance Security Bond will be discharged after completion of
           contractor‟s performance obligations under the Contract.
     2.4   If the contractor fails or neglects any of his obligations under the
           Contract it shall be lawful for BSNL to forfeit either whole or any
           part of the Performance Security furnished by the bidder as
           penalty for such failure.


3.   Execution Time Limit:


     The time period as stipulated in the Contract or Letter of Intent (LOI)
     shall be deemed to be essence of the contract.


4.   Payment Terms:
     4.1   The bills should be submitted in duplicate, complete in all
           respects, clearly indicating the break of fares, Basic/Taxes &
           discounts, as agreed upon on monthly basis duly signed.

     4.2   The bills submitted by the Travel Agency will be settled within a
           period of 30 (thirty) days of the submission of the bills subject to
           deduction of TDS, if any.

                                   -17 -




                                     19
     4.3   Personal travel of BSNL officials, if any, should be booked as per
           request received from the authorized officer of BSNL. In any case
           BSNL will not be liable for the payment of personal travel of the
           BSNL officials.

     4.4   The following documents are required to be submitted by the
           Travel Agency at the time of submission of bills: -


           i)     Credit Notes of cancelled tickets, etc., should be
                  submitted in duplicate clearly mentioning all the required
                  details.


           iii)   Statement of bills, showing all the bills, Domestic/
                  International/Train bookings, all separate, for a particular
                  month should be submitted with the bills every month.
                  The bills for personal travel should be settled directly by
                  the agency with the concerned officer.


5.   Subcontracts


     No subcontracting will be allowed.


6.   Delays in the Contractor’s Performance:

     6.1   Delivery of the tickets, other documents pertaining to BSNL and
           performance of the services shall be made by the Contractor in
           accordance with the time schedule specified by BSNL in its
           purchase order. In case the same is not complied within the
           stipulated delivery period, as indicated in the Purchase Order,
           purchaser reserves the right either to short close/cancel this
           purchase order and/or recover liquidated damage charges. The
           cancellation/short closing of the order shall be at the risk and
           responsibility of the Contractor and purchaser reserves the right
           to purchase balance unsupplied order at the risk and cost of the
           defaulting Contractor.

     6.2   Delay by the Contractor in the performance of its contractual
           obligations shall render BSNL liable to any or all of the following
           sanctions: forfeiture of its performance security, imposition of
           liquidated damages and/or termination of the contract for
           default.

                                   - 18 -




                                     20
7    Liquidated Damages:

      The time of execution of services under the Contract stipulated in the
     acceptance of tender should be deemed to be the essence of the
     Contract and job must be completed in time specified therein. Should
     the Contractor fail to perform the Contractor‟s obligations with in the
     period prescribed for work, the BSNL shall be entitled to recover @
     Rs.600/- from the Contractor on each occasion, for its failure to provide
     services under the Contract or on account of any breach of any terms
     and conditions/ obligations of contract.         The Contractor hereby
     specifically agrees and authorizes the BSL to deduct such penalty, if any,
     from any amount payable to the Contractor in terms of the Contract.
     The quantum of such penalty assessed and levied by the BSNL shall be
     final and not challengeable by the Contractor.

8.   Force Majeure:

     8.1   If, any time, during the continuance of this contract, the
           performance in whole or in part by either party of any obligation
           under this contract is prevented or delayed by reason of any war,
           or hostility, acts of the public enemy, civil commotion, sabotage,
           fires, floods, explosions, epidemics, quarantine restrictions,
           strikes, lockouts or act of God (Hereinafter referred to as events)
           provided notice of happenings, of any such eventuality is given by
           either party to the other within 21 days from the date of
           occurrence thereof, neither party shall by reason of such events
           be entitled to terminate this contract nor shall either party have
           any claim for damages against the other in respect of such non
           performance or delay in performance under the contract shall be
           resumed as soon as practicable after such an event may come to
           an end for cease to exist, and the decision of BSNL as to whether
           the supplies have so resumed or not shall be final and conclusive,
           provided further that if the performance in whole or part of any
           obligation under this contract is prevented or delayed by reason
           of any such event for a period exceeding 60 days either party
           may, at his option terminate the contract.

     8.2   Provided, also that if the contract is terminated under this clause,
           BSNL shall be at liberty to take over from the Contractor at a
           price to be fixed by BSNL, which shall be final.

9.   Termination for Default


     9.1   BSNL may, without prejudice to any other remedy for breach of
           contract, by written notice of default, sent to the contractor,
           terminate the contract in whole or in part if the Contractor fails
           to perform any other obligation(s) under the Contract.
                                   - 19 -




                                     21
      9.2    In the event of BSNL terminating the contract in whole or in part
             pursuant to para 6.1, BSNL may procure, upon such terms and in
             such manner as it deems appropriate, services similar to those
             not performed and the contractor shall be liable to BSNL for any
             excess cost for such similar services. However the Contractor
             shall continue the performance of the contract to the extent
             not terminated.
10.   Termination for Insolvency:
      BSNL may also by giving written notice and without compensation to the
      contractor terminate the contract if the contractor becomes bankrupt or
      otherwise insolvent as declared by the competent Court provided that
      such termination will not prejudice or affect any right of action or
      remedy which has accrued or will accrue thereafter to the purchaser.


11.   Arbitration:

      11.1   In the event of any question, dispute or difference arising under
             the agreement or in connection there with (except as to matter
             the decision to which is specifically provided under this
             agreement), the same shall be referred to sole arbitration of the
             CMD, BSNL. In case his designation is changed or his office is
             abolished then in such case to the sole arbitration of the officer
             for the time being entrusted whether in addition to the functions
             of the CMD, or by whatever designation such officers may be
             called (hereinafter referred to as the said officer) and if the CMD
             or the said officer is unable or unwilling to act as such, then to
             the sole arbitration of some other person appointed by the CMD or
             the said officer. The agreement to appoint an arbitrator will be
             in accordance with the Arbitration and Conciliation Act, 1966.
             There will be no objection to any such appointment on the
             ground that the arbitrator is a Government Servant or that he has
             to deal with the matter to which the agreement relates or that in
             the course of his duties as a Government Servant he has expressed
             his views on all or any of the matters in dispute. The award of
             the arbitrator shall be final and binding on both the parties to the
             agreement.      In the event of such an arbitrator to whom the
             matter is originally referred, being transferred or vacating his
             office or being unable to act for any reason whatsoever, the CMD,
             BSNL or the said officer shall appoint another person to act as an
             arbitrator in accordance with terms of the agreement and the
             person so appointed shall be entitled to proceed from the stage at
             which it was left out by the predecessors.

      11.2   The arbitrator may from time to time with the consent of both
             the parties enlarge the time frame for making and publishing the
             award. Subject to aforesaid arbitration and conciliation Act, 1996
             and the rules made there under, any modification thereof for the
             time being in force shall be deemed to apply to the arbitration
             proceeding under the clause.

                                     -20 -




                                       22
      11.3   The venue of the arbitration proceeding shall be the Office of
             CMD, BSNL at New Delhi or such other places as the arbitrator
             may decide.


12.   Set off:


      Any sum of money due and payable to the Contractor (including
      Performance Bank Guarantee) under this contract may be appropriated
      by BSNL and set off the same against any claim of the BSNL for payment
      for a sum of money arising out of this Contract or under another
      Contract made by the Contractor with the BSNL.


13.   BSNL intends to select, out of the technically and commercially
      responsive bidders to ONE EACH FOR DOMESTIC AND INTERNTIONAL
      SECTORS. However, BSNL reserves its right to appoint ONE bidder for
      carrying out both Domestic and International Sectors if his bids are
      evaluated with the Highest evaluated price.




                                     -o-




                                       - 21 -




                                     23
                              SECTION - IV

                                   BID FORM

Tender No. 5-7/2004-Protocol                         Date: _______________


To
       The Jt. Deputy Director General (Admn)
       Bharat Sanchar Nigam Ltd.
       Statesman House,
       B-148 Barakhamba Road,
       New Delhi – 110 001.


Sir,


1.     Having examined the conditions of contract for appointment of Travel
       and Travel Related Services Agency, the receipt of which hereby is duly
       acknowledged, we, undersigned offer to provide to BSNL Corporate
       Office, Travel related services as detailed under Section II-A. We are
       submitting herewith details as desired, in Annexure I to VIII of this
       Tender Form, as per Clause        of the Section     of the Tender
       Document.


2.     We, undertake, if our bid is accepted, to commence services as per the
       tender, within Seven (7) days calculated from the date of receipt of your
       Notification of Award.


3.     If our Bid is accepted, we will obtain the Performance guarantees of a
       Scheduled Bank for a sum @ 5% of the contract value for the due
       performance of the Contract.


4.     We agree to abide by this Bid for a period of 150 days from the date
       fixed for Bid opening and it shall remain binding upon us and may be
       accepted at any time before the expiration of that period.


5.     We agree to enter into a formal contract with BSNL stipulated by BSNL,
       until a formal Contract is executed, this Bid together with your written
       acceptance thereof in your notification of award shall constitute a
       binding contract between us.


6.     Bid submitted by us is properly sealed and prepared so as to prevent any
       subsequent alteration and replacement.



                                                                       Contd….
                                     - 22 -




                                       24
7.   We understand and agree that you are not bound to accept the lowest or
     any bid, you may receive.


8.   We understand that the Bid document so submitted is the true copy of
     BSNL tender documents available on the BSNL Website: www.bsnl.co.in.
     Any deviation will result in the rejection of the bid.




Dated this…………………………….day of…………………………….200



Name and Signature…………………………………..



In the capacity of …………………………………….




Duly authorized to sign the bid for and on behalf of…………………………………………..



Witness………………………………



Address……………………………..



Signature…………………………..




                                        -o-

                                     - 23 -




                                   25
                                                               ANNEXURE – I

I.       STRUCTURAL & ORGANISATIONAL SET UP

1.      Name & Full Address of the
        Company     with  Registration
        particulars
2.      Contact Telephone/Fax./E-Mail
        nos.

3.      Status of the Organization
        (Company/Partnership/Pvt.
        Limited/Ltd., etc.
4.      Registration with IATA

5.      PAN/GIR No.

6.      Date of Incorporation

7.      Details    of    Regn.       With
        Government of India, Ministry of
        Tourism/State Govt., if any.
8.      Name, Qualifications and Bio-
        data        of       Proprietor/
        Director/Partners/Executives.
9.      Total number of employees

10.     Number of years in Business

11.     Whether computer reservation
        ticketing facility of air tickets
        available.
12.     Office Hours/Service Timings:
        (a) Normal Working Days
        (b) Holidays
        (c) Odd Hours.




Date:                                           AUTHORISED SIGNATORY
                                                  (With Official Seal)



                                       - 24 -




                                        26
                                                       ANNEXURE – II

II.     CAPABILITIES:
1.    Experience in carrying out similar
      Work.


2.    List of offices in India and abroad


3.    Name of the Airlines for which you
      are a ticketing Agent (Domestic and
      International separate)

4.    Name of the Airlines for which you
      are not an Agent but can arrange
      confirmed tickets.
      (Domestic and International)


5.    Arrangements with Hotels in Major
      Cities, Metros in India and abroad


6.    Experience in Travel related
      facilities like Hotel, Transportation,
      RBI formalities, Passport/visa, etc.


7.    Ticketing Stock




                                               AUTHORISED SIGNATORY
                                                    (With Office Seal)

Date:



                                      - 25 -




                                        27
                                                         ANNEXURE – III



III.    FINANCIAL CAPABILITY:

1.     Audited General Accounts for the
       Last three years


2.     Banker‟s Solvency Certificate


3.     Turn-over during each of three
       years of the sale of airlines tickets
       (both Domestic and International)




Date:                                      AUTHORISED SIGNATORY
                                             (With Official Seal)




                                        -26 -




                                          28
                                                      ANNEXURE – IV


IV. PERFORMANCE RECORDS:


1.   Provide details of prestigious accounts
     held during past indicating: -

     (a) Name of the Clint

     (b) Type of Services presented

     (c) Value of Work per annum.

2.   Provide details of Accounts with Public
     Sector & Govt. Departments held
     during the past indicating:

     (a) Name of the Clint
     (b) Type of Services

     (c) Value of Work per annum.




Date:                                          AUTHORISED SIGNATORY
                                                 (With Official Seal)




                                      - 27 -




                                       29
                                                           ANNEXURE – V

V.      SERVICE DETAIL:


Arrangement proposed for:

1.      Receiving ticket booking

2.      Confirmation of booking

3.      Delivery of ticket for BSNL

4.      Collection of tickets for BSNL for
        cancellation

5.      Procedure for Passport/Visa

6.      Assistance to travelers:

        (a) Foreign exchange

        (b) Insurance coverage

        (c) Hotel Booking

        (d) Car Rental




Date:                                         SIGNATORY SIGNATORY
                                                 (With Official Seal)




                                      -28 -




                                        30
                                               ANNEXURE – VI




Any Other information, you wish to mention.




We certify that all available information and data have been
supplied and that the Foregoing Statement is true and correct.



                                       AUTHORISED SIGNATORY
                                           (With Official Seal)




Note:     Please attach supporting documents/certificates, etc.
          In order to substantiate your claim.




                             - 29 -




                              31
                                                                ANNEXURE – VII


 TENDER FOR APPOINTMENT OF TRAVEL AGENTS FOR SUPPLY OF
         AIR TICKETS AND OTHER RELATED SERVICES



                       Tender No. 5-3/2005-Protocol


                              FINANCIAL BID
                          FOR DOMESTIC SECTORS
                     (To be enclosed in a separate envelope)


I/We hereby offer the following rates:

 1.      Discount offered on Domestic Airline
         tickets*
         (In percentage)
 2.      Service charges for Railway ticketing




*The discount offered should be uniformly applicable to all carriers/flights.

The discount offered should be in percentage without any rider or
explanatory statement attached with it

Rates to be quoted by the tenderers both in figures and words.

Discounts offered should be on the Basic value of the tickets ONLY (excluding
all taxes, insurance, Airport tax, etc.)




                                               AUTHORISED SIGNATORY
Date:                                                          (With Official Seal)




                                     - 30 -




                                         32
                                                               ANNEXURE – VIII


 TENDER FOR APPOINTMENT OF TRAVEL AGENTS FOR SUPPLY OF
         AIR TICKETS AND OTHER RELATED SERVICES



                       Tender No. 5-3/2005-Protocol


                              FINANCIAL BID
                      FOR INTERNATIONAL SECTORS
                     (To be enclosed in a separate envelope)


I/We hereby offer the following rates:

 1.      Discount offered on International Airline
         tickets*
         (In percentage)
 2.       Service charge on Passport and visa, if
         any.
 3.      Service charge on travel related foreign
         exchange, if any.



*The discount offered should be uniformly applicable to all carriers/flights.

The discount offered should be in percentage without any rider or
explanatory statement attached with it

Rates to be quoted by the tenderers both in figures and words.

Discounts offered should be on the Basic value of the tickets ONLY (excluding
all taxes, insurance, Airport tax, etc.)




                                               AUTHORISED SIGNATORY
Date:                                                          (With Official Seal)




                                     - 31 -




                                         33
                                                               ANNEXURE – IX


         GUIDELINES FOR FILLING UP TENDER FORM

The Travel Agency should provide the details supported by documentary
evidence in respect of the following points:


1.    Status of the Organization (Item No. 3 of Annexure-I)

2.    Copy of IATA Registration (Item No. 4 of Annexure-I)

3.    Details of Registration with Govt. of India/State Govt. of any
      (Item No.7 of the Annexure-I)

4.    Copy of PNR/GIR NO.

5.    Certificate from Airlines (both Domestic/International) confirming the
      appointment as an Agent.

6.    Banker‟s Solvency Certificate (Item No. 1 of Annexure III)

7.    Servcice Tax Registration Doucment.

8.    Turn-over during the last three years of the sale of air tickets
      (Both Domestic and International) (Item No.2 of Annexure III)

9.    Details of prestigious accounts held during the past (ItemNo.1 of
      Annexure IV)

10.   Details of Accounts with Public Sector and Govt. Departments held
      during the past (ItemNo.2 of Annexure IV)

11.   Certificate regarding satisfactory service rendered with reputed
      Organizations, including three PSUs (Annexure IV)

12.   Discounts offered on Air ticket booking (Domestic and International
      separately) (Annexure – VII & Annexure VIII)


                                   ************




                                     - 32 -




                                       34
                                                                   ANNEXURE – X
                          BID SECURITY FORM
To
      The Jt. DDG (Admn),
      Bharat Sanchar Nigam Ltd.
      Corporate Office,
      Statesman House,
      B-148 Barakhamba Road,
      New Delhi-110 001.

      Whereas………………………………………….(hereinafter called “the bidder”) has
submitted its bid dated……………………………..for appointment of Travel & Travel
Related Services Agency vide Tender No. 5-7/2004-Protocol dated…………………..
KNOW ALL MEN by these presents that WE……………………………………………..of
having our registered office at……………………………………..(hereinafter called „the
Bank‟) are bound unto BSNL in the sum of Rs………………………………for which
payment will and truly to be made of the BSNL, the Bank binds itself, its
successors and assigns by those present.

      THE CONDITIONS of the obligations are:

      1.     If the Bidder withdraws his bid during the period of bid validity
             specified by the bidder on the Bid form or

      2.     If the Bidder, having been notified of the acceptance of his bid by
             the BSNL during the period of bid validity.

             (a)    fails or refuses to execute the Contract, if required; OR

             (b)    fails or refused to furnish the Performance Security, in
                    accordance with the instructions to Bidders, OR

             (c)    fails or refuses to honour his quoted price.

We undertake to pay the BSNL up to the above amount upon receipt of its first
written demand, without the purchaser having to substantiate its demand,
provided that in its demand. BSNL will not that the amount claimed by it it
owing to the occurrence of any one or both of the conditions, specifying the
occurred condition or conditions.

This guarantee will remain in force as specified in clause 8 and (signing of the
contract) of the BID document upto and including thirty (30) days after the
period of bid validity and any demand in respect thereof should reach the Bank
not later than the specified date/dates.

Name & Signature of witness                     Signature of the Bank Authority.
Address of witness
                                                                           Name

                                                            Signed in capacity of
                                                           Full address of Branch
                                                               Tele No. of Branch
                                                               Fax No. of Branch.

                                     - 33 -




                                       35
                                                             ANNEXURE-XI

               PERFORMANCE SECURITY BOND FORM


1.   In consideration of Bharat Sanchar Nigam Limited, New Delhi (here in
     after   called    the    BSNL,    New     Delhi)   having   agreed     to
     exempt__________________________________________________(here
     in after called the said contractor(s) from the demand of security
     deposit/earnest     money     of   Rs.____________________________on
     production of Bank Guarantee of Rs.__________________________for
     the due fulfillment by the said contractors of terms and conditions to be
     contained                              in                              an
     Agreement dated________________ and Tender Document No. 5-7/2004-
     Protocol (herein after referred to as Agreement) in connection with the
     contract for _______________________________________________we,
     (name                    of                    the                   bank
     _______________________________________________(herein              after
     referred to as “the Bank” at the request of _________________________
     contractor(s) do hereby undertake to pay to the BSNL, New Delhi an
     amount not exceeding___________________________________, against
     any/failure of Contract or to discharge the obligations under the
     Contract or loss or damage caused to or suffered or would be caused to
     or suffered by the BSNL, by reason of any breach by the said
     contractor(s) of any of the terms & conditions contained in the said
     agreement.


2.   We (name of the bank)_______________________________________ do
     hereby undertake to pay the amounts due and payable under this
     guarantee without any demur, merely on a demand from the BSNL, New
     Delhi stating that the amount claimed is due by way of loss or damages
     caused to or would be caused to or suffered by the BSNL, New Delhi by
     reason of breach b y the said contractor(s) of any of the terms &
     conditions contained in the said agreement or by reason of the
     contractor(s) failure to perform the said Agreement or breach of any
     terms and conditions of contract. Any such demand made on the bank
     shall be conclusive as regards the amount due and payable by the Bank
     under this guarantee where the decision of the BSNL, New Delhi in these
     counts shall be final and binding on the bank. However, our liability
     under this guarantee shall be restricted to an amount not exceeding
     Rs.__________________________________________________.

3.    We undertake to pay to the BSNL, New Delhi any money so demanded
     not with standing any disputes raised by the contractor(s)/supplier(s) in
     any suit or proceeding pending before any court of tribunal relating
     there to our liability under the present being absolute and equivocal.
     The payment so made by us under this Bond shall be valid discharge of
     our liability for payment there under and the contractor(s)/supplier(s)
     shall have no claim against us for making such payment.


                                  - 34 -




                                     36
4.    We (name of the bank)___________________________________ further
      agree that the guarantee herein contained shall remain in full force and
      effect         initially for a period of two years from the date of acceptance
      and further agree to extend the same from time to time (one year at each
      time). It shall        continue to be enforceable till all the dues of the BSNL,
      New Delhi under or by virtue of the said agreement have been fully paid
      and its claims satisfied or discharged or till BSNL, New Delhi certifies that
      the terms & conditions of the        said agreement have been fully and
      properly carried out by the said contractor(s) and accordingly discharges
      this guarantee. Unless a demand or          claim under this guarantee is made
      on us in writing on or before the expiry of       ONE YEAR from the date
      hereof, we shall be discharged from all liabilities      under this guarantee
      there after.

5.    We (name of the bank) further agree with the BSNL, New Delhi that the
      BSNL, New Delhi shall have the fullest liberty without our consent and
      without       affecting in any manner our obligations here under to vary
      and of the terms & conditions of the said agreement or to extend time of
      performance by the          said contractor(s) from time to time or to
      postpone for any time to time any        of the powers exercisable by the
      BSNL, New Delhi against the said         contractor(s) and to forbear or
      enforce any of the terms and conditions relting         to the said agreement
      and we shall not be relieved from our liability by      reason of any such
      variation, or extension being granted to the said       contractor(s) or for
      any forbearance, and or any omission on part of BSNL,          New Delhi or
      any indulgence by the BSNL, New Delhi to the said contractor(s) or by any
      such matter or thing whatsoever which under the law relating to sureties
      would, but for this provision, have effect of so relieving us.

6.    This guarantee will not be discharged due to the change in the consititution
      of     the Bank or the contractor(s)/supplier(s).

7.    We (name of the Bank) lastly undertake not to revoke this guarantee during
      its currency except with the previous consent.


This                 guarantee                  is                              valid
from____________________________to__________________.


Date:______________________



      For__________________________________
                                        (Indicating the name of the Bank)


NB: this guarantee should be issued on non-judicial stamped paper, stamped in
      accordance with the stamp act.


                                       - 35 -




                                         37
                                                                ANNEXURE – XII


      LETTER OF AUTHORISATION FOR ATTENDING BID OPENING
             (To reach Jt. DDG (Admn) before the date of bid opening)




The Joint Deputy Director Genral (Admn)
Bharat Sanchar Nigam Ltd.,
Corporate Office,
Statesman House, Barakhamba Road,
New Delhi – 110 001.


Subject:-    Authorization for attending bid opening on_______________(date) in
the Tender of______________________________________________________


      Following persons are hereby authorized to attend the bid opening for the
tender mentioned above on behalf of ________________________________
(Bidder) in order of preference given below:

Order of Preference             Name                 Specimen Signature

I.

II.

Alternative Representative


Signature of bidder
OR
Officer authorized to sign the bid
Documents on behalf of the bidder.


Note: 1.    Maximum of two representatives will be permitted to attend the bid
            opening. In cases where it is restricted to one, first preference will
            be allowed. Alternate representative will be permitted when
            regular representatives are not able to attend.

      2.    Permission for entry to the hall where bids are opened, may be
            refused in case authorization as prescribed above is not recovered.



                                      - 36 -




                                       38
                                                                           ANNEXURE XIII


(A certificate on Non Participation of near Relatives in the tender called appointment of travel
and travel related agency for BSNL Corporate Office vide Tender Document NO. 5-7/2004-Protocol
dated __________________as required under Section II-B Clause 26 of Bid Document)




                                     CERTIFICATE


       I, ____________________________son/wife of ____________________

Resident of ________________________________________________ hereby certify

that none of my relative(s) as defined in the tender document is/are employed in

BSNL unit as per details given in tender document. In case at any stage, it is

found that the information given by me is false/incorrect, BSNL shall have the

absolute right to take any action as deemed fit/without any prior intimation to

me.




                                                             Signed____________________


                                                   For and on behalf of the Travel Agency

                                                     Name____________________________

                                                     Designation_______________________

                                                     Date_____________________________




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