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GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Textbooks Questions SUBCategory ANSWERS I am homeschooling my children and I need to purchase the current textbook adoption for the middle school level. Can you order them for me? No. We can not order for students not enrolled in a GCS School. We can give you the information on titles adopted and contact information at the Department of Public Instruction Textbook Warehouse. Textbooks Can I purchase an extra set of school books for my child to use at home. Can you order these for me? No, but we can give you the ordering information and contact information for the Dept. of Public Instruction Textbook Warehouse. Textbooks I am a teacher or the new textbook coordinator and I don't have a copy of the textbook catalogue. Will you send me one? Yes, we can e-mail the catalog. Textbooks I need the cost of a textbook can you give the cost? Yes. If a school is calling, the cost is in the textbook catalog. If a parent is calling for the cost, their cost from DPI is 25% higher than the contract price. This is due to shipping and tax costs. Textbooks I would like to order a title not on the state adopted list, can I do this or will you do this for me? The school will have to get the title approved by the curriculum area before we can order it. My school has some old textbooks that are no longer being used at our school. Can I put them in the dumpster or give them away or sell them to raise money for my school? Textbooks Books that are no longer on contract can be given to our students, retained by the teachers, or boxed up and we will pick up for our South African textbook program. Books can not be thrown away or sold by the individual schools. Textbooks I need to have some library books picked up do you do this? Yes. We will send these to our South African textbook partners. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 1 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Textbooks Questions SUBCategory ANSWERS I received two receiving copies with my textbook order What do I do with them? If these are state adopted textbooks, the packing slips were generated by this office. After verifying that all books were received, sign the white copy and return it to the central textbook office on W. Washington St. Retain the gold copy for your records. Textbooks I need two copies of ( Title ) do you have any extra copies and if you do can I come to your location and pick them up? We do not keep extras on hand. We only order the quantities requested by the schools. If a school has returned a title because they no longer need it, we will ship those books to the school now requesting them. Otherwise, all orders are placed with DPI or the publisher. It can take from 2 to 6 weeks to receive books after they are ordered by our department. Textbooks I have a child that lost his math book, how much should I charge him for this book? The price is in the textbook catalog. The amount to be charged is a site based decision. It is recommended that the site prorate the charge. Ex… if the book has been used 3yrs. and there is 3yrs remaining on the book, then the charge should be 50% of the original cost. Textbooks What is the charges for damaged books turned in at the end of the school year? Charges for damaged books are a site based decision. Consideration should be given to the condition of the book when issued and how much longer it is scheduled to be used. Textbooks Who do I send the damage book fees to? Fees collected during the school year for lost or damaged books are sent at the end of the school year to the central textbook office on W. Washington St. and accompanied by form FIN-F034. Textbooks I have a child with a 504 plan. Do you supply textbooks for them to have at home? Yes. We first verify with the school that the child does have a 504 plan. Textbooks Does GCS order textbooks for students who are visually impaired or have a hearing problem? Yes, that is handled by the Modified Textbook Office located at Franklin Blvd. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 2 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Textbooks Questions SUBCategory ANSWERS When are textbook orders due in to the textbook office for the upcoming school year? Orders for new adoption titles are due by February 1st and replacement orders are due by March 1st. Textbooks Can you/we give or donate discarded textbooks to an individual? No. Funds are allocated by the state for students enrolled in our school system. We can by law give books to adult education programs in prisons or to non-profit groups. These are the only groups we can give books to. Risk Management Do I use my own health/accident coverage for my child as the primary overage or do I use the insurance carrier for GCS as the primary? Your insurance carrier will be the primary carrier and GCS. GCS carrys an accident/injury plane for school athletics, band members, cheerleaders and trainers. This coverage comes into play after the insurance that is carried by the parent/guardian. No accident insurance is carried for student accidents except for athletic team members. Risk Management My child was injured on a field trip, she fell on the sidewalk and twisted her ankle. Who pays the medical bill since this happened on a field trip? We have limited coverage for field trip injuries. Your insurance is primary and this coverage is secondary. The school would give the parent the claim form. Risk Management Our school has a class planning a field trip and the teacher wants to know if GCS has insurance coverage if she uses public transpiration, like GTA city transportation or if a tour bus is used? If public transportation is used, then their insurance is liable for any auto injuries not our insurance. If an activity bus is used then our auto insurance is liable. If a contract motor carrier is used then their insurance is primary. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 3 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Questions SUBCategory ANSWERS My school has student participation in the Special Olympics and ;HP Collegehas offered their swimming facilities for them to practice in. Will these children be covered with GCS insurance. Exp. Jamestown Middle using High Point College swimming facilities. HPC did not ask for a Certificate of Liability but in the past other school organizations have had to submit one, like the Greensboro Coliseum. A person from off campus bumped into my child at her school, she hit a door, broke her glasses and had to go to the hospital and have stitches in her forehead. The principal said to call you that GCS would cover the medial bills. Risk Management When we use other facilities besides those belonging to GCS normally that site requests a certificate of insurance. This insurance just shows that we have liability coverage for any action of our employees. This coverage does not cover accidental injuries to students. Risk Management We are not liable for the actions of others. We are responsible for the actions of our employees but only if non-accidental. Risk Management My school wants to take a group of 9 students/teachers to a special outing that is school related and would like to rent a van. Will GCS provide insurance coverage for any accidents for these 9 people and for the rental van? Federal guidelines prohibit transporting students in passenger vans unless they are built to school bus standards. It is the position of GCS that schools not use passenger vans to transport students at any time. We realize that this may not always be possible. We recommend that schools always try to use a school bus to transport students. If a parent or an employee transports students in a personal or rented vehicle, the personal insurance of the driver comes first. All expenses for injuries or law suits are paid from their personal insurance policy until it is exhausted. If the trip was approved by the principal, then our insurance could come into play after theirs is exhausted. This is one of the main reasons that we caution employees on driving students anywhere in their personal vehicle. We cannot purchase insurance for a vehicle not belonging to GCS. Risk Management A parent fell down while going down the steps in the front of our school building. They are going to the doctor and want an insurance form to take with them. What do I do.? There is no form for them to take to the doctor with them. If it was an accident and we did not cause the accident, then GCS is not liable. If it is questionable or the person requests, we will file the incident with our carrier so they can investigate. Risk Management A parent was hurt on GCS property but was not going to the doctor. Ex: walking into a door and has a bump on their head, mashed a finder while closing a door and it is swelling…Do I need to fill out any paperwork concerning this accident just to be on the safe side? Fill out a Student Accident Report and state the parent was not going to the doctor and have them sign it. Keep the yellow copy for your file and send the white copy to Risk Management. Mark out the word "student" in the header and write in "visitor". 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 4 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Risk Management Questions SUBCategory ANSWERS My school is having its graduation in one of the special event centers at the Greensboro Coliseum Complex and they have told me we need to have a Certificate of Liability sent to them before our event date. Is this something your office handles? I am a parent with my child's booster club/sports/drama/band and I need to rent a u-haul trailer to take some equipment to a game or competition or event. I don't want to use my insurance company for the rental agreement. I would like for GCS to provide the insurance coverage for this u-haul since I am using my own car and it is school related. Yes. E-mail all information, date, location, what school will be attending the event, and mailing or faxing information for the facility so we can order a certificate of insurance for them. This is normally done by someone in central office for all graduations at non-GCS sites. Risk Management We can not secure insurance coverage for any vehicle/trailer not owned or leased by GCS. An individual who is not an employee of GCS can not lease/rent in the name of GCS. Risk Management Can our school's booster club members be added to the insurance coverage with the carrier for GCS? No. Our carrier only covers our employees. Risk Management One of the mowers for GCS threw a rock and cracked/broke my car window while it was in the parking lot at my school. I was told to call your office and you would pay for the repairs. Do I come to your office and get a claim form? No. When you reported this to the school office, they would have contacted the maintenance department for verification of the incident. Maintenance will collect the information from the owner of the vehicle, fill in the information of which employee was involved and the equipment they were operating at the time of the incident. This information will be forwarded to the Risk Management office for a claim to be filed. Risk Management One of your trucks hit my car and now I am taking it in for repairs. The repair shop will need to keep it for 5 day. Will you get me a rental car while mine is being fixed? We do not have the authority to approve a rental vehicle. We will file the claim with our carrier and they will investigate and be in touch with you. If you need to go ahead and rent a vehicle, you must do that on your own until our insurance carrier has had time to investigate the incident. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 5 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Questions SUBCategory ANSWERS If personal property is damaged at a location that is being renovated who will pay for the damages? Ex: A contractor did not fill in a pot hole completely during the construction renovation at a school and someone runs over it and blows out a tire, or the painter spills paint on a personal laptop or someone leans against a freshly painted wall - no sign was posted for "wet Paint" - and get paint on their new coat? Risk Management The contractor's insurance should pay for these types of damages which occur on GCS property. We will contact the facilities area to make them area of this incident. Risk Management A bus was involved in an accident. What do I do? First, determine if it was a yellow school bus or an activity bus. Yellow buses are covered under the state tort claims office. Transportation has a written procedure for their drivers. If the bus is an activity bus, transportation will forward all information to the Risk Management office for the claim. Risk Management Our school's PTA wants to have a fall festival and have hot air balloon rides on the front lawn of the school….. Or our school wants to take all of the 5th grade class ice skating….Can we do this? This concerns general liability coverage for enrichment activities and field trips. Several questions have arisen regarding general liability insurance coverage for miscellaneous activities which schools consider as field trips and/or after school enrichment activities and/or activities conducted during the school day to acknowledge academic achievement or other student accomplishments. As of this date our General Liability carrier has advised that the following activities are NOT covered under our policy: roller skating, ice skating, water-rafting, swimming, water parks, rock climbing, rock walls, trampolines, hot air balloons, animals at school, high ropes course, helicopter landings or demos, and canoes. If the PTA wants to sponsor the event, then their insurance would be the liable insurance, not the GCS insurance. Risk Management What is the deductible for break-ins, vandalized property and stolen equipment? If personal property is stolen will GCS cover the new replacement cost? The deductible with our current carrier is $10,000 per incident. This means the first $10,000 is not covered. Personal losses will be added to the site losses and if the total is over $10,000 then a claim will be filed. Process Mgnt. Where can I find the WebSite of Continuous Systems Improvement (formerly Process Management)? http://www.gcsnc.com/depts/csi/index.htm 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 6 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Process Mgnt. Questions SUBCategory ANSWERS Where can I find the procedures and forms online for my department? Any questions referencing documentation, processes, forms, work instructions etc should be forwarded to Continuous Systems Improvement. Go to CSI WebSite... Click on Master Document list and then find your department. Process Mgnt. Email bryantc2@gcsnc.com 370-8914 or huddlej@gcsnc.com 370-3285 School Nutrition What is my school‟s free and reduced percentage? Call Cynthia Sevier at 370-3257 School Nutrition When are free and reduced applications to be distributed? Applications are distributed to all students on the first day of school or at Open House. School Nutrition Who are my students that are receiving free and reduced-priced meals? That information is confidential unless a Memorandum of Agreement is approved by the NC Dept. of Public Instruction, Child Nutrition Services Section Chief. Free and reduced percentages can be given out to school personnel. School Nutrition Where can I find breakfast and lunch menus? http://www.gcsnc.com/depts/school_nutrition/index.htm School Nutrition What are the current meal prices? http://www.gcsnc.com/depts/school_nutrition/index.htm 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 7 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category School Nutrition Questions SUBCategory ANSWERS What is the districts policy on foods being brought in from outside sources? http://www.gcsnc.com/policies/admin_policy/ihb-p.htm What do I do if my child has a food allergy or special diet request? Obtain a special diet order form from our website at the link provided here: http://www.gcsnc.com/depts/school_nutrition/menu_pdfs/Special%20Diet%20order%20form.pdf Have your child‟s doctor fill this form out and sign it. Submit the completed diet order form to School Nutrition Services Registered Dietitian. If menu substitutions are needed, a revised menu will be made for your child and sent to both the cafeteria manager and the school nurse. A message can also be placed on the child‟s account. School Nutrition School Nutrition What is the districts wellness policy? http://www.gcsnc.com/policies/admin_policy/ihb-p.htm School Nutrition My child has diabetes. How will I know the carb counts of school meals? The carbs are listed in parentheses () by each item on the menu. Our menus can be found on the districts website School Nutrition What if my child doesn‟t eat pork? Menu items that contain pork are noted by an asterisk (*) on the menus. Our menus can be found on the districts website Is there a way of paying for my child‟s lunches other than sending money by my child? Meals can be prepaid online using a credit card at “LunchPrepay.com” This link is available on the GSC website under “School Nutrition.” LunchPrepay.com is a secure, easy and convenient way to apply funds directly to your student's account online. You can even check the account balance and keep an eye on what your student is buying. School Nutrition School Nutrition Do I have to reapply for lunch benefits if my child attends a different school in Guilford County during this year? Student information is in a centralized data base so there is no need to reapply if a change in schools is made 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 8 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category School Nutrition Questions SUBCategory ANSWERS If there is a change in income or if a parent loses a job, can an application be submitted to receive free or reduced-price meals? Applications are accepted at any time in order to receive benefits. If there is a job loss or change in income within the household, the family can apply for benefits. New applications must be submitted each school year. School Nutrition How do I obtain a refund of money in my child‟s account? Send the request by email to wrennd@gcsnc.com or mail written request with the following information: name, address, student‟s name and school to: Debbie Wrenn, School Nutrition Services-501 W. Washington St., Greensboro, NC 27401. School Nutrition Can I pay at one school for student at a different school? Yes, send a note to the cafeteria manager at the school that is receiving the money with the following information: name of student (that is receiving credit) and how much is being added to that account. School Nutrition Where can I get a free and reduced form? At the child‟s school or at School Nutrition Services, 501 W. Washington St. School Nutrition How long does it take to receive approval for a free and reduced application? Within ten business days of receipt of application in School Nutrition Services office. A letter will be sent to the address on the application notifying the family of the application results School Nutrition Do I need to fill out a separate application for each of my children for free lunch? No, one application with all students listed on it is preferred. School Nutrition Where do I return my application, once it is completed? Return to the school cafeteria manager or mail to: School Nutrition Services, 501 W. Washington St., Greensboro, NC 27401 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 9 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category School Nutrition Questions SUBCategory ANSWERS Who do I call if I have questions about my application for free lunch? School Nutrition Services-370-3266 School Nutrition How do I get a fee waiver for the SAT? Contact School Nutrition Services, 370-3266 for verification of free or reduced status. School Nutrition After I complete my application for employment online, what do I need to do next in order to get a job in a schools cafeteria? The application will not be viewed for 24-48 hours but email Jennifer McMurtrie at mcmurt@gcsnc.com to let her know that the application is completed or you may wait to be contacted for an interview. School Nutrition If I am not contacted after I put in an application, should I email or try calling? School Nutrition Services receives many applications so it may be a good time to try substituting in one of the vacant positions. Call the GCS Substitute Office for additional information Fixed Assets What is a fixed asset? A fixed asset must be of a tangible nature, have a useful life of one year and have a value of more than $5,000.00 except for equipment purchased with federal or federal grants funds and the dollar amount is $20.00 and above. Fixed Assets Who determines what items are fixed assets and how? The personnel in the fixed asset department. They view each purchase for capital outlay budget codes and for federal and federal grant codes. The blue inventory control tags should be physically placed on the equipment listed on the blue inventory control sheet. The blue inventory control sheet should already have the purchase order number, location code and name, asset number, quantity and description filled in. The areas on the form that are highlighted are for the receiving location to complete. These areas will be: model number, manufacturer, serial number, property, room and building numbers, tagged by and date tagged. When these areas are complete the receiving location mails the blue inventory control sheet back to the Fixed Asset Department at W. Washington Street. The tag should be placed near the model/serial numbers if possible and hopefully not in a location where it can be easily removed by students. Fixed Assets Fixed Assets A blue inventory control sheet came to me attached to the green copy. What do I do with it. I'm new at this location. Where should I put the tag on this equipment? 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 10 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Fixed Assets Questions SUBCategory ANSWERS What do I do with the green copy of the purchase order? Do I send it back to you with the blue inventory control sheet? Donations - Do I need to let someone know that my school received a donation from the: PTA, booster club or another organization? Ex: PTA donated playground equipment, the booster club built a new concession for the ball field. Ref: Donated Equipment - What information do I need to send in? Ref: Donated Equipment - What if I don't have any invoices or checks to send in….it was donated by someone else. Ref Donated Equipment - Why is all of this information needed? Ref Donated Equipment - Once something is donated to our school and the teacher who is using it transfers to another school does that equipment go with the teacher? Ex: A digital projecter was donated for the science department. I have some old equipment that needs to be picked up. Do I send you an email and let you know? After you have viewed the items you ordered and deemed them to be shipped complete, sign the green copy in the lower right hand corner as the receiving officer, date it and send it to Accounts Payable on Eugene Street. Send the blue inventory control sheet back to Fixed Assets on W. Washington Street. Fixed Assets If the donated equipment is of a tangible nature, has a useful life of one year and is $5,000.00 or over you will need to let the fixed asset department know so it can be added to your fixed asset inventory. Fill out an inventory control sheet and send to the fixed asset department with documentation of cost and description. Send in any invoices and check copies that were used to purchase this equipment, the date acquired, model, serial numbers, room and building numbers where it is located at your location. Also if any donation is a project that includes a building the square footage needs to be sent in as well as the date the project was completed or the date the equipment was received. Ask that person or organization to supply this information. If they can not produce this information they will need to send in a letter with a good description including model, serial numbers and manufacturer and the fair market value of the individual items donated. Ex: the athletic booster club members built a concession stand, the invoices for materials, electrical services, plumbing services, plus equipment inside the concession stand that has a value of $5,000.00 and over will need to be sent in. This information will be used to determine if the cost of the donation will be added to your fixed asset ledger and also for property insurance purposes. If your school is damaged by storms, vandalism or a fire once the deductible is met you would have insurance coverage to help with the replacement of these items. Once something is donated to a school, it becomes the property of the school system. Fixed Assets Fixed Assets Fixed Assets Fixed Assets No. The item was donated to the school and not the teacher. Therefore it stay at the school it was donated to. You will need to fill out a white inventory control sheet to have equipment picked up at your location. If you have any computer equipment list these on a separate form. The technology department will pick these up. The warehouse will pick up the other types of equipment. Send all forms to have equipment picked up to the fixed asset department at W. Washington Street. Have all of the equipment to be picked up in one location. This is less time consuming for the department picking up this equipment and does not cause any disruption in classroom or other areas. If you have equipment without blue tags you may group the items with same description. Let's say you have 12 overhead projectors. Since these do not cost $5,000.00 or more you can list 12 as the quantity and the description as overhead projectors. You do not have to list cost, or acquired date or the disposal code. This can also be done with furniture, tables, chairs, bookcases, etc. Fixed Assets Fixed Assets What if the equipment I need to have picked up does not have blue tags? 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 11 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Fixed Assets Questions SUBCategory ANSWERS How long will it take for my equipment to be picked up? I sent my form in to have some equipment picked up over a week ago but it is still here. Do you know when someone will pick it up. We are having open house next week. What happens to the discarded equipment after it is picked up? Can I purchase something that my school is discarding? I know of a school that has some equipment/furniture to be picked up. It is no longer needed at that school. How do I request that the items be brought to my school? Once fixed assets receives the white inventory control sheet requesting equipment to be picked up - it is reviewed for fixed asset equipment and put in courier to the warehouse for the next day's courier run. The schedule of jobs at the warehouse will determine when your equipment will be picked up. When the forms are sent to fixed assets, this department reviews the forms for fixed asset items and then forwards the form to the GCS warehouse or to the technology department depending on the type of equipment to be picked up. To find out the time frame for your school you will need to call the warehouse manager at 819-2755 or for computer equipment Pam Brown at 370-8346. Due to the non-usable condition of discarded equipment some of it is junked. Some of the equipment goes to the GCS warehouse and is stored for the auctions. Auctions are in the Spring and in the Fall. All sales of discarded equipment are handled by the warehouse manager who can be contacted at 819-2755. The school/site with the surplus items fills out a white inventory control sheet (FIN-F011) showing what they have for pickup and which items are to be taken to another site. The principal signs the form. It is forwarded to the GCS warehouse personnel at Grimes St. in High Point for the pickup and delivery of the items. * If any of the items have a fixed asset tag, then the paperwork comes first to the W. Washington St fixed asset office for review. Print Shop Fixed Assets Fixed Assets Fixed Assets What services does the print shop offer? Full Service ---- letterhead, envelopes, BC‟s, brochures, newsletters and etc. Print Shop What are your business hours? Same as Central Office hours. Print Shop How long is the average turnaround time? 3 to 5 days and 1 additional day for courier delivery Print Shop What forms does the print shop stock? None, The print shop does print forms but courier service stocks most of the forms 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 12 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Print Shop Questions SUBCategory ANSWERS How can I find out the print shop pricing? A price list is available upon request Print Shop How do I order? Must complete a Printing Requisition AS-22 and submit hardcopy/electronic copy of the job to be printed Print Shop What are you business hours? 8:00 AM to 5:00 PM Print Shop Has my job been completed and Where is it? If yes, please check with the front office or secretary/treasurer at your school. If no, a time will be given on when it will be completed Purchasing May I move funds from my office supply account to my state instructional supply account? Funds cannot be transferred between office supply and state instructional supply accounts. Office supply funds are derived from local funding sources and must remain separate from state-generated funds. However, you may transfer office supply funds to your local instructional account. Purchasing Purchasing Purchasing May I move funds from my office supply procurement card back to my office supply account? What do I do if I have placed a procurement card order and received notification that the card was declined due to lack of funds? How do I proceed if my credit card statement shows that a charge was billed to the wrong card? Yes. This is considered a procurement card encumbrance decrease. Send the request for the decrease to the Procurement Card Administrator. Ensure that the amount the vendor is attempting to charge is correct. If it is, then check your procurement card balance by determining the amount originally encumbered on the card and then subtract the total spend on the card so far to verify your balance. If you determine that you have sufficient funds on the card, contact the Procurement Card Administrator. Contact the vendor to issue a credit to the incorrect card with a charge to the correct one. For procurement card reconciliation purposes, attach a note to your statement advising Accounts Payable that the charge should have been applied to card # XXXX-XXXX-XXXX-XXXX which will indicate the account from which the payment will come. Alert the Procurement Card Administrator so that she can track the credit, too. 13 7/26/2009 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Purchasing Purchasing Purchasing Purchasing Purchasing Purchasing Purchasing Purchasing Purchasing Questions SUBCategory ANSWERS While reconciling my credit card statements, I noticed that a vendor has not charged taxes on the purchases. Do I call them and ask them to charge the tax? How can I check my procurement card balance in the AS400? I am a new treasurer and do not have approval to use the procurement cards. How do I access funds that are still encumbered on the cards to make my purchases? 1. If my order exceeds the procurement card limit of $2500.00 per transaction, may I ask the vendor to split the order to cover the charge? Are there minimum order requirements for supply orders? No. The sales tax will be calculated and remitted to the state by the Accounts Payable Department based on your monthly procurement card reconciliation report. Just be sure that you do NOT report the purchases in the non-taxable items column. The AS400 only allows you to monitor your procurement card PO‟s and reconcile payments to monthly statements. The balance on your procurement card PO usually will not equal the balance on your card. Therefore, you must track your card balances via a spreadsheet or whatever system works best for you. If you believe there is a discrepancy in your card balance, recheck your calculations using your monthly statements. Contact the Procurement Card Administrator if the issue cannot be resolved. When the Purchasing Department is notified of personnel changes, remaining procurement card funds are returned to the appropriate allotment accounts so purchases can be made with GCS purchase orders. If this has not happened, contact the Assistant Purchasing Officer. No. This is call circumventing purchasing procedures. Orders over $2500.00 must be forwarded to Purchasing for processing. To take advantage of discount pricing and free freight for North Carolina state contracts and GCS bids, review the contract/bid to ensure that you meet the minimum order requirements (pre-tax order amount) for that vendor. For non-contract/non-bid vendors, there are no minimum order requirements. Guilford County Schools pays tax for all materials and supplies. Unless you are purchasing from a North Carolina state contract, GCS bid, or a quote that is offering free freight, then freight charges apply as well. Encumber 15% if you cannot determine the actual cost of freight. Also, remember that tax is calculated on goods plus freight. Guilford County Schools currently has online ordering established with 13 vendors for school supplies, office supplies, and custodial supplies. All orders are placed electronically by end users using their unique GCS school/department login and password. Contact the Senior Purchasing Agent for more information or to set up a login. To purchase more than nine items from a vendor, end users must prepare an electronic “see attached” list or vendor website shopping cart and attach two copies of it to the requisition. Contact the Senior Purchasing Agent to secure a copy of the electronic cart template. Do I have to pay shipping and taxes on my orders? Can we order online? If my item count exceeds the number of lines on a requisition do I continue to list the items on subsequent requisitions? Where do I purchase (fill in the blank)? To find the Purchasing Department staff member who can assist you with answering this question, access the Purchasing Department Directory on the GCS website. The Purchasing Directory and Purchasing Commodity Listing links will direct you to the appropriate person. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 14 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Purchasing Purchasing Purchasing Purchasing Purchasing Purchasing Purchasing Purchasing Purchasing Questions SUBCategory ANSWERS How do I access North Carolina state contract pricing? The link to the term contract page of the North Carolina Division of Purchasing & Contract is http://www.doa.state.nc.us/PandC/StateWideContracts.htm How can I find out about GCS bids and discounts? Contact the Senior Purchasing Agent for an electronic copy of the GCS Commodity Listing: Frequently-Purchased Items. This document is an expanded commodity listing and contains information about GCS bids and discounts as well as North Carolina state contracts. It also identifies vendors for a variety of items including catering vendors. Submit a work order to the GCS Maintenance Department requesting measurement of the area where the board will be installed. Maintenance will provide an approval form with board dimensions to attach to the GCS requisition. Currently, boards may be purchased from North Carolina state contract #785A. If the invoice is slightly less than the PO amount, then you will not need to change the purchase order to match the invoice. Once the invoice is paid, the unused funds will revert to the account code that was charged. However, in the event of overages, please request the Purchasing Department via e-mail to increase the PO so that the invoice may be paid. How do I order marker boards and bulletin boards? How do I change a purchase order amount due to a price variation? Who can help me place an order for computers and software? Contact the Senior Purchasing Agent for advice concerning these purchases. What types of purchases may be made from office supply funds? These funds are for items that will be used for non-instructional, administrative purposes. Examples of items purchased with these funds include first aid supplies, shredders, and drum kits for facsimile machines. What is required to obtain a PO for travel? The following information is needed: 1) flight itinerary from Aladdin Travel, 2) agenda from event, and 3) registration information from the event. Attach all documents to a requisition and forward to Purchasing. What is required to obtain a PO for food/catering? The following information is needed: 1) agenda for the event, 2) list of attendees, 3) prior notice of event to take place. Attach all documents to a requisition and forward to Purchasing. How do I obtain a PO for registrations and/or hotel accommodations? When registering for events or making hotel reservations complete an AS-17 form and forward it along with the registration form, hotel confirmation, and copy of the agenda for the event to Accounts Payable for processing. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 15 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Purchasing Purchasing Questions SUBCategory ANSWERS How do I reopen a PO that has been closed? Once a PO has been fully invoiced (closed), it cannot be reopened. If an additional payment is required, a new requisition must be written for the balance with a copy of the invoice attached. The requisition and attachment are forwarded to the Purchasing Department for processing as a Direct Pay referencing the original PO number. To make a partial payment on an open PO or a PO containing backorders, make a copy of the green PO on white paper, write “partial payment” on it along with the amount of the payment, attach the invoice or packing slip, sign off on the copy, and forward it to Accounts Payable. When the PO is ready for final payment, sign the green copy of the PO, attach the invoice or packing slip, and forward it to Accounts Payable. Refer to the Financial Services Manual, Section IV, Receiving Procedures for further information To be an approved vendor, a GCS Vendor Application must be completed. This may be done electronically by accessing the GCS website at www.gcsnc.com and following this access path: Community, Department Directory, Purchasing, Vendor Application. The form may be completed and submitted online. Vendors without internet access may contact the Purchasing Department at 336/370-3242 to request an application by mail. Return the application to GCS Purchasing Department, 501 W. Washington Street, Room 213, Greensboro, NC 27401. If additional information is required, Purchasing will contact the vendor. Any change, addition, deletion, etc., to a building, structure, sidewalk, grounds, or other physical aspect of the school campus (interior or exterior) most likely will be classified as a capital expenditure (Capital Outlay). No capital outlay projects should be initiated at a school site without first contacting the GCS Maintenance or Facilities Departments as well as the Purchasing Department to assist with the proper procedure. Furthermore, capital outlay expenses being funded by school funds or donations must be processed as school-to-pay requisitions by the Purchasing Department. No. This constitutes a “conflict of interest” and is a violation of North Carolina General Statutes (G.S.) 14-234 which “prohibits any public officer or employee who is involved in making or administering a contract from deriving a direct benefit from the contract.” The employee must complete a Form W-4 (Federal Income Tax) and/or Form NC-4 (State Income Tax) and submit these forms to the Payroll Department for processing. The forms can be obtained from the school treasurer, the Benefits Department, or the Payroll Department. All 401k deduction activity is forwarded to the Payroll Department by the plan administrator (Prudential Retirement). The toll-free number for Prudential Retirement is 1-877-627-3287. Based on program guidelines, only full-time employees (contributing members of the Teachers and State Employees' Retirement System) are eligible to participate. Yes. Electronic direct deposit is mandatory for all employees with the exception of substitutes. Substitutes may elect to have their payroll checks electronically direct deposited but it is not mandatory for them. To enroll or to change a bank account for the direct deposit program, the employee must complete the Guilford County Schools Authorization Agreement for Automatic Deposit (Form F002) and forward it to the Payroll Department for processing. The employee should carefully read all information on the front and back of the form to get all details related to the direct deposit process. How do I make a partial payment on a PO without closing it? Purchasing How can a company be added to the GCS vendor file? Purchasing Purchasing May my principal have a storage building constructed with a fence installed around it? I have a teacher who owns a clothing store. Can she sell t-shirts to the school? How do employees change their tax withholding information? How do employees initiate/suspend/change their 401k deduction? Can all employees participate in the 401k Program? Payroll Payroll Payroll Payroll Payroll Is direct deposit mandatory? How do I enroll/change for my payroll checks to be direct deposited? 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 16 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Payroll Payroll Payroll Questions SUBCategory ANSWERS How do employees without a bank account participate in the mandatory electronic direct deposit program? How do employees initiate/suspend/change a deduction for the State Employees Credit Union (SECU)? How do employees access their payroll checks stubs online? Wachovia has agreed to provide our employees with an account and a payroll card. GCS will electronically deposit the employees pay in the Wachovia account and the employee is provided a debit card that can be used to access their funds. All deposits to the account will be done electronically and all withdrawals by the employee will be with the debit card. Employees must visit a branch of SECU to complete required paperwork and once processed by SECU, the deduction information is forwarded to the Payroll Department for addition on the employees' payroll record. Employees will sign on using the Employee Self Service link found in the employee section of the GCS website (www.gcsnc.com). Once signed on, select and click on "View My Paystub". From this screen, the employee can select the desired month's stub to view and/or print. If an employee encounters problems with the employee portal, they should contact the Help Desk at 370-8179 for assistance. Courier Can I have packages over 40LBS delivered? No. Other arrangements must be made. Courier Can I have Christmas cards or greeting cards sent through the courier? No. Other arrangements must be made Courier Do I have to contact the courier with my new location when moving? Yes Finance Accounting Who can I speak to about my 403(b)? All employees are eligible to participate in the 403(b) Plan available through payroll deduction. The 403(b) plan is administered by a third party administrator, JEM Resource Partners. Participants in the 403(b) Plan are assessed an administrative fee of $1.50 per month via payroll deduction. For additional information call 1800-943-9179 or visit JEM‟s website (http://www.jemtpa.com/home) Click here to view our approved annuity list. Finance Accounting Who can I speak to about my 401(k)? All full-time employees are eligible to participate in the state sponsored 401(k) Plan available through payroll deduction and is administered by Prudential Retirement. For additional information call 1-866-627-5267 or visit Prudential's Web site. (All paperwork is handled through Prudential and then a report is sent to Payroll Technician, Sandy Jarrett, for changes to be made in the payroll system.) 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 17 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS Where can I find the current mileage rate? http://www.gcsnc.net/hr/gcs_travel.xls Finance Accounting Who can I speak to about a garnishment coming out of my paycheck? Accounting Technician - Andrea Lawrence at 336-370-8372. Finance Accounting Who can I speak to about a 1099? Accounts Payable Lead Technician -Becky Randall at 336-370-8364. Finance Accounting Who can I speak to about my 457(b)? All permanent employees are eligible to participate in the State of North Carolina 457 Deferred Compensation Plan administered by Prudential. A 457 plan is similar to a 403(b) plan where contributions are made through payroll reduction, occur on a pre-tax basis and accumulate tax-deferred until withdrawn. The minimum monthly contribution is $20. For more information call 1-866-627-5267. (All paperwork is handled through Prudential and then a report is sent to Payroll Technician, Sandy Jarrett, for changes to be made in the payroll system.) Finance Accounting Can I combine my sales & use tax payment with payments for other amounts due on one check? Yes 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 18 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS What do I do if an athletic official is not on the authorized official list? Check with Accounting Technician, Andrea Lawrence at 336-370-8372, to see if the official has been added since the last list was sent out. If not authorized, have the official complete a Form W-9 and turn it into Accounting Technician, Andrea Lawrence, at the Eugene Street location. You may write a check in exchange for the completed W-9 form. Finance Accounting I am a substitute, how is my paycheck sent to me? Substitutes may elect to have their payroll checks electronically direct deposited or a check will be issued and mailed to the substitute's address on file. Finance Accounting I need a copy of my W-2? Contact the payroll technician for your school or department at 336-370-8367. Finance Accounting My paycheck was not directly deposited into my bank account. Contact the payroll department at 336-370-8367, to see if a paycheck was sent via direct deposit. If it was, a replacement check will be issued once the funds are returned to Guilford County Schools. Finance Accounting I am retiring and want to defer a portion of my final pay to my 403b. Contact Personnel Specialist, Jeannie Greer at 336-370-8165, for assistance with the calculation of final payouts. The employee decides on the amount to defer and contacts JEM Resource Partners at 1-800-943-9179 to have the deduction set up. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 19 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS Can I do partial payments against a purchase order? Yes, make a white copy of the purchase order. Write „partial order‟ on the copy of the purchase order, sign, date, and send it to Accounts Payable. Finance Accounting When are Accounts Payable checks run? Accounts Payable checks are run on Tuesdays and Thursdays and are generally released three days after the run date. Finance Accounting Is the school system exempt from sales tax? No Finance Accounting What other paperwork needs to be included with the direct pay and invoice when paying for meals or refreshments for staff development? List of Participants/Attendees, Agenda, and Advance Notice (calendar, email, invitation etc.) Finance Accounting I need a request for stop payment on a local check. Who is the contact? Accounting Technician, Robin Gonsiewski at 336-370-8372. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 20 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS I need a request for stop payment on a state/federal check. Who is the contact? Program Administrator I – Cost Accountant, Janet Harrison at 336-370-8372. Finance Accounting Who voids Accounts Payable and Payroll checks? Program Administrator I – Cost Accountant, Janet Harrison at 336-370-8372. Finance Accounting Who is the point-of-contact for retirement benefits issues? Personnel Specialist, Jeannie Greer at 336-370-8165. Finance Accounting Who prepares and submits the Orbit retirement report to the NC State Treasurer‟s Office? Director of Payroll, Steve Friddle at 336-370-8164. Finance Accounting I need to submit a budget transfer request. Who do I forward it to? Program Administrator-Budget, School Accounting/Telecommunications, Joyce Goode at the Eugene Street location. She can be reached at 336-370-8988. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 21 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS I need to send an e-mail regarding corrections of charges to a budget code. Who do I submit this to? Director of Accounting/Asst Fin Ofcr, Angie Henry, she will in turn forward it to either Program Administrator I – Cost Accountant, Janet Harrison or Accounting Technician, Robin Gonsiewski for processing. All can be reached at 336-370-8372. Finance Accounting I have a question regarding a Budget Adjustment that has been processed in the General Ledger. Who do I contact? Contact School Accounting at 336-574-3862. Finance Accounting An error was made on my payroll check. Who do I contact? The payroll technician for your school or department. Contact the payroll office at 336-370-8367. Finance Accounting I am a vendor. Who do I need to see to pick up a check? Any vendor requesting to pick up a check, must contact Chief Financial Officer, Sharon Ozment, at 336-370-8343, for approval. Once the pick up is approved, contact Accounts Payable Lead Technician, Becky Randall, at 336-370-8364 to pick up the check. The vendor will be expected to provide a form of identification and sign for the check. Guilford County School employees cannot pickup a vendor check. Finance Accounting When on a leave of absence, to whom do I bring my Superior Vision payments? Program Administrator I – Cost Accountant, Janet Harrison at the Eugene Street location. She can be reached at 336-370-8372. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 22 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS I have questions about my flexible spending or dependent day care account. Who do I contact? Contact the Benefits Department at 336-370-8348. Finance Accounting To whom should dues questions be referred? If an employee has a question regarding a deduction, contact a payroll specialist at 336-370-8367. If an organization, with a deduction already in place, has a question, contact Program Administrator I - Cost Accountant, Janet Harrison at 336-370-8372. Finance Accounting When will I receive my mileage reimbursement? Checks are issued on Tuesday or Thursday. They are normally released three days after the issue date. Finance Accounting When are checks available for view with On Demand? When technology runs the checks, the check copy immediately goes to the On Demand system, however, the supporting documentation is normally available within one week after the date of the check. Finance Accounting I have noticed on my pay stub that my garnishment is still coming out. I thought I had fulfilled the total amount due to the garnishing company. Why is it still coming out? A lot of times, the employee is looking at the YTD column. Ask them to make sure they are looking under the correct column. This can apply to other deductions also. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 23 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS I need to speak to someone about changing my health insurance coverage. Call Ginger Routh at 336-370-8996 or Betty Sarver at 336-370-8352. Finance Accounting While I am on leave of absence, to whom and where do I mail my insurance payment? Guilford County Schools, Attn: Connie Cromer, Insurance Payables, P. O. Box 880, Greensboro, NC 27402 Finance Accounting I just tried to get a prescription filled and the pharmacy said I did not have insurance. The employee should make sure the pharmacy is using the new subscriber number and if necessary, call Benefits at 336-370-8348. Finance Accounting Can I change my dental insurance other than during open enrollment? Contact the Benefits Department at 336-370-8348. Finance Accounting Can I change my life insurance other than during open enrollment? Contact the Benefits Department at 336-370-8348. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 24 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS What is the State Retirement telephone number? (919) 733-4191 Finance Accounting What is our federal tax ID number? 56-6000522 Finance Accounting What is our state tax ID number? 41-1000026 Finance Accounting How do I drop a child off of my insurance? Contact the Benefits Department at 336-370-8348. Finance Accounting Is there a charge for employee only health, dental and life coverage? Contact the Benefits Department at 336-370-8348. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 25 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS I did not get my paycheck. What should I do? Contact the payroll technician assigned to your school/location at 336-370-8367. Finance Accounting I need to transfer money from one budget code to another. Fill out a Budget Transfer Request form and send it to Program Administrator-Budget, School Accounting/Telecommunications, Joyce Goode or Director of Accounting/Asst Fin Ofcr, Angie Henry. An email requesting the change can be sent to Angie Henry. Both are at the Eugene Street location. Finance Accounting I have a check made payable to a school which needs to be applied to a budget code. Can I send it to you? Yes, send it to Accounts Receivable with the account number in which the check is to be applied. Finance Accounting I have written a bad check. How do I take care of it? The bank sends checks returned for any reason to Bottom Line Services. They will run it through your bank 2 more times – a total of 3 times and charge you a $25.00 fee. If the check is not collected by Bottom Line, we will contact check issuer. Finance Accounting Have you received a check from me yet or from a certain company? Account detail can be reviewed in the AS400 for any payments posted to your account. Questions should be addressed to School Accounting at 336-574-3862. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 26 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS What was the dollar amount charged from a certain account for? Look on the AS400 (Sartox) under the account number and find the transaction number. Check to see if it was a check or a journal entry. Call School Accounting at 336-574-3862. Finance Accounting My direct deposit wasn‟t right. Contact your Payroll technician at 336-370-8367. Finance Accounting What is the FICA/Medicare rate? 7.65% or .0765 Finance Accounting How long is a GCS check good? 90 days after the date on the check Finance Accounting I found an old check, what should I do? Contact the Accounting Department at 336-370-8372. If it is less than a year old, it can be rewritten. If more than a year old, you may have to contact the NC Department of State Treasurer at 919-508-5176 to the claim money. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 27 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS How long am I allowed to hold checks and/or cash? Board of Education Cash Management Policy (DF-P): Deposits are to be made whenever monies on hand amount to as much as $250.00, but in any event, deposits are to be made on the last business day of the week and on the last business day of the month. Any employee receipting cash that is reported missing may be held liable, if funds were not safeguarded appropriately and deposited in a timely manner. Finance Accounting Where can I find the current mileage rate? http://www.gcsnc.net/hr/gcs_travel.xls Finance Accounting Can principals or department heads approve their own travel expenses? No. All travel expenses must be approved by an employee's immediate supervisor. Finance Accounting Are budget codes required on all expenses submitted for payment? Yes. Every expense paid has to be charged to a budget code. Finance Accounting What do you need to take with you to Food Lion when making a purchase on an open PO? Guilford County Schools‟ ID and a copy of the purchase order. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 28 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS What information is needed on the Food Lion Charge Sale Slip? The Name of the school, the printed name of the purchaser, the signature of the purchaser(legible), the purchase order number. Finance Accounting How long do I have after the purchase is made at Food Lion to turn in my charge sale slip and register receipt? Charge slips should be turned into Accounts Payable immediately to insure timely payment. Finance Accounting Can I send in copies of Food Lion charge sale slips and register receipts? No, originals are required for processing. Finance Accounting Can the Food Lion purchase be paid for by the charge sale slip and a signed copy of the PO only? No. Register receipt should be included. Finance Accounting What do I need to send in to Accounts Payable after the Food Lion purchase has been made in order to get the purchase paid for? The original register receipt, the original charge sale slip, a signed copy of the purchase order, please make sure all three of these are stapled together and not paper clipped or sent separately. 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls 29 7/26/2009 GCS Financial Sevices FAQ Frequently Asked Questions Re FAQ Service Category Finance Accounting Questions SUBCategory ANSWERS If the Food Lion charge sale slip is signed, does the PO have to be signed as well? Yes Finance Accounting If the school made a purchase from Food Lion and wants to mail them a check from the school‟s check book or the PTA is paying for something, where does the payment need to be sent? Food Lion, PO Box 198169, Atlanta, GA 30384-8169 Finance Accounting If I have completed all of the purchases a particular purchase order, can you close the purchase order? Yes, contact the Purchasing Department to close the purchase order at 336-370-3242. Finance Accounting What documentation do I need to provide for my meal reimbursements when attending a conference? A conference agenda and evidence of registration should accompany Form FIN-F008. Finance Accounting What types of advance payments and reimbursement requests can be completed on a travel expense Form FIN-F008? Registration, lodging, and meals, at per diem rates, can be paid in advance or reimbursed using the travel expense form. Mileage, to and from a single destination, can be reimbursed using the travel expense form; however, it cannot be paid in advance. Finance Accounting Which Accounts Payable Technician handles which vendors? Evelyn Hobbs = A, O - Q Missy Gover = B, C Becky Randall = D, R, Capital Outlay Marie Tilley = E - I Beverly Stanley = J - N (Purchase Orders) Ashley Loftis = J - N (Travel) Scanning of Accounts Payable documentation 30 7/26/2009 05033c82-f912-40fa-8ab3-daf7ffc9d0e2.xls GCS Financial Sevices FAQ Frequently Asked Questions Re Finance Accounting FAQ SUBCategory ANSWERS Category Which Accounts Payable Technician handles which Service vendors? 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REVISION HISTORY REVISION DATE REVISION DESCRIPTION A 6/25/2009