"Sap Hr Qa Manager Resume ERIC"
ERIC ADIMARTANA HTTP://WWW.ECHOALPHADELTA.COM email@example.com PROFILE Eric Adimartana is a certified SAP technical consultant with ten years of hands-on experience. He has performed a wide range of SAP Basis activities on several different hardware platforms with extensive experience in system architecture, administration, and operations, over various releases of mySAP technology. Eric has been involved in several initiatives for the full implementation from initial installation to ‘go live’. CERTIFICATIONS Technology Consultant: SAP NetWeaver - Enterprise Portal Technical Consultant: mySAP Technology - Administration Technical Consultant: mySAP Technology - DB Administration (Oracle) ASAP (Accelerated SAP) 4.0 Certification: R/3 Implementation Methodology PROFESSIONAL EXPERIENCE DELOITTE CONSULTING, LLP (deloitte.com), Glen Mills, Pennsylvania, USA. [2/99 - present] Lead Specialist - Technology Integration / Architecture and Infrastructure Deloitte’s SAP NetWeaver (Basis) Product Champion / Subject Matter Expert for Enterprise Portal Project Accomplishments: 1. Estēe Lauder (www.esteelauder.com), Melville, Long Island, New York. [4/06 - present] As SAP architect, responsible in providing technical consulting including the implementation of new SAP NetWeaver technology. Responsibilities include: • Design the SAP NetWeaver Portal architecture including systems and user management architecture • Define portal platform sizing and server/network configuration, including load balancing and high availability approaches • Advise Estēe Lauder SMI team members on setup, configuration, and testing of SAP Portal 2. State of Florida: Department of Revenue (www.state.fl.us/dor), Tallahassee, Florida. [3/04 – 3/06] As SAP Basis team lead, responsible in providing technical consulting including the implementation of new SAP NetWeaver technology. Responsibilities include: • Designed and deployed SAP Enterprise Portal Production servers in high availability (fail-over) environment: Clustered database server with MSCS and Oracle Failsafe technology, and load-balanced SAP Portal using SAP Web Dispatcher approach • Worked with hardware vendor (HP) on hardware sizing for SAP NetWeaver implementation (NW EP, XI, and Biller Direct server) • Worked with DOR Network group to expose SAP Portal solution over the internet (public access) by creating accelerator in reverse proxy server (iChain/Novell) • Configured Portal for anonymous access (Certificate Verification scenario) and assisted in-house staff performing administration in Portal • Installed and configured NWDI (NetWeaver Development Infrastructure), from defining product until creating track in the CMS (Change Management Service) to be used for WebDynpro Development. This includes setting up centralized SLD (System Landscape Directory) for use by all NetWeaver components • Installed and configured SAP Biller Direct 3.0, linked to R/3 backend system based on Account Receivable and Payable (FI-CA) scenario. 1 • Secured network communication in SAP system environment by configuring the use of SSL (Secure Socket Layer) on the SAP Web AS and SNC (Secure Network Communication) on RFC (Remote Function Call) connection. • Installed and configured R/3 Enterprise 4.7 Extension Set 2.00 (with industry solution public sector plugin), BW 3.3, CRM 4.0, XI 3.0, Enterprise Portal 6.0, Solution Manager 3.1 • Configured Enterprise Portal for Single Sign-On with SAP Logon ticket to backend systems (R/3, CRM, BW) and linked to LDAP Corporate Directory as its user persistence store including portal security (created roles, setup permission, etc) • Configured CUA (Central User Administration) in Solution Manager server, linked it to backend systems (R/3, BW, CRM, XI) including user synchronization with LDAP directory • Refreshed sandbox environments using (homogeneous) system copy methods • Provided knowledge transfer to in-house staff • Mentored basis team members 3. Solutions Network (SNET), Glen Mills, Pennsylvania. [3/02 –2/04] The SNET is a global network that connects all of Deloitte Consulting solution centers, clients and vendor partners. Within the various centers, there is a technical services group that supports solution development, client pursuits and billable client projects. Eric was engaged in several different internal initiatives as well as managed billable external clients. Some major achievements: • MONY Group (mony.com), Syracuse, New York, US: managed technical aspects of SAP Portals 5.0 SP4 proof of concept implementation. Responsibilities include designing and configuration of the Portal layout and managed technical aspects of ESS (Employee Self-Service) and MSS (Manager Self-Service) implementation over SAP Portals • Telispark (telispark.com): Installed and maintained SAP 4.6C systems (Development and Quality Assurance), performed R/3 Copy (Homogeneous System Copy) from Dev to QA system • ERS (Enterprise Risk and Security) Client: Installed and maintained mySAP.com Workplace 2.11 system including SAP Internet Transaction Server, implemented SSO (Single Sign-On) in SAP Workplace using SAP Logon Ticket, setup CUA (Central User Administration) from Workplace to R/3 4.6C • Deloitte Firm-Wide Sandbox Initiative : Tested new SAP NetWeaver in our Data Center: SAP BW 3.5, XI 3.0, Portal SP3 DC Chemical initiative. Together with functional team, built a demo scenario to show the integration between SAP Enterprise Portal and various mysap components (R/3, CRM, BW, EBP) mySAP.com E-Procurement - EBP (Enterprise Buyer Professional): Upgraded from BBP 2.0B to EBP 2.0, including its BugsEye Catalog Server from Requisite Technology. Performed EBP 2.0 Installation, as well as SAP Best Practices mySAP E-Procurement 2.0C initial configuration. Performed R/3 Migration (Heterogeneous system copy) from Unix (HPUX 11.00 on HP 9000 L Class server) to Windows NT (HP NetServer LXr Pro server) 4. STS (Systems & Technology Services) Global, Chadds Ford, Pennsylvania.. [3/01 – 3/02] Responsible in providing 3rd level SAP technical support for the Global (internal Deloitte Consulting worldwide) SAP systems, located in the Chadds Ford Data Center. Dealt with lots of new SAP product released (i.e. First Partner Shipment) and gain experienced in performing system installations, upgrades and troubleshooting. Products includes: SAP New Dimension Product (BW, EBP, CRM, APO), Industry Solution, Workplace/Enterprise Portal, ITS, and so on, used by global Deloitte Consulting practitioners for familiarization and client pursuit (a ‘live’ system demonstration). 5. Degussa Hüls (degussa.com), Parsippany, New Jersey. [1/01 – 2/01] As senior basis consultant, responsible in coordinating the information technology work track for one of the three business cluster implementations (Performance Chemicals, Flavors & Fruit Systems, and CHOSEN) at Degussa. The Objective/goal is to use as common an approach as possible across the three clusters. Responsibilities include: • Participated in Scoping and Implementation planning • Developed a first draft of the work plan, discussed the major information technology activities for the Phase I (Design Initiation) based on the methodology and template work plan 2 • Together with client’s key person, mapped their application portfolio (As-Is and To-Be) 6. SPX Corporation (spx.com), Horsham, Pennsylvania. [2/00 – 11/00] Deloitte Consulting was engaged to provide AMO (Application Maintenance Organization) service for Development and Production PeopleSoft HR system to SPX. Responsibilities include: • Managed unix development and production servers (DEC Alpha GS140): Created SOP (Standard Operating Procedure) for Unix Administrator including Web enabled report for machine configuration, and other documentation Refreshed training database regularly for query and payroll class Performed production system recovery during 'Spring 2000 Disaster Recovery Test' at SunGard, April 10-11, 2000 Implemented version control (Revision Control System) for SQR and Cobol program on development system • Managed WinNT (Compaq Proliant 6500: Primary and Backup Domain Control) servers as well as Citrix Software which runs under NT Terminal Server: Reconfigured file server’s disk volume using RAID-5, implemented backup mechanism, performed troubleshooting 7. S.C. Johnson & Son Inc. (scjohnson.com), Racine, Wisconsin. [9/99 - 1/00] Deloitte Consulting was engaged to provide remote Development Environment Hosting and Helpdesk Services to facilitate rapid start-up of SAP project implementation from Solution Center at Chadds Ford, PA. Responsibilities include: • Created basis project plan, designed file system layout, and performed the installation of five Dell PowerEdge 6350 servers, including SAP New Dimension product: Windows NT O/S on Dell PowerEdge 6350 server, R/3 4.5B, PCS (Pre-Configured System) Consumer Products SAP BW (Business Information Warehouse) 1.2B, SAP APO (Advanced Planner and Optimizer) 1.1A, Live Cache 7.1.3 for APO Performed R/3 add-on installation : BW-BCT (Business Information Warehouse - Business Content and Extractors) 1.2B on R/3 4.5B and APO-CIF (Advanced Planner and Optimizer - Core Interface) 45B/2 on R/3 4.5B • Provided remote technical support through the Helpdesk as defined in the Service Level Agreement. Support includes operating system, database, and SAP software. 8. Philip Morris USA (philipmorrisusa.com), Richmond, Virginia. [7/99 - 8/99] Deloitte Consulting was engaged for the second wave of the SAP implementation for the nation’s leading cigarette manufacturer. The modules implemented include Human Resources and Financial Accounting through Logistics. Responsibilities include: • Created Archiving strategy including project plan, implementation approach, and guidelines • Contacted and evaluated vendors for Imaging and Data Storage solution 9. Internal Project, Chadds Ford, Pennsylvania. [3/99 - 6/99] • Provided hands-on training to new Systems Analyst on following technical issues: SunOS 5.6 installation including Sun StorEdge Volume Manager configuration Installation of SAP 4.0B; Upgrade to version 4.5B Reconfigured O/S for installation of two instances of R/3 system Full system backup/restore (including changing the SAP system id) Created and managed SAP OSS accounts • Setup and configured the Internet Transaction Server for Deloitte internal demonstration purpose: Installed SAP-ITS (Internet Transaction Server) 2.0 including PCC (PreConfigured Client) for E-Commerce 3 PROFESSIONAL EXPERIENCE P.T. ASTRA INTERNATIONAL (www.astra.co.id), Jakarta, Indonesia. [6/95 - 1/99] SAP R/3 Consulting Services - Corporate Information Technology. Project Accomplishments: 1. Conoco Indonesia Inc.(conoco.com), Jakarta, Indonesia. [11/98] Astra International - Consulting Services was engaged to provide basis service to ensure that R/3 Industry Solution (IS-Oil) and Indonesian payroll features run well. As basis team leader, responsibilities include: • Performed R/3 add-on installation: IS-Oil/CA-JVA (Joint Venture Accounting) on SAP R/3 4.0B • Applied CA-JVA 4.0B client reference and SAP-HR (Indonesian Payroll) patches to the system 2. PT. Pramindo Ikat Nusantara, Medan, North Sumatra, Indonesia. [9/98] Astra International - Consulting Services was engaged to provide basis service to upgrade the R/3 system. As basis team leader, responsibilities include: • Upgraded development, quality assurance, and production system from R/3 release 3.1H to 3.1I on Sun O/S 5.6 • Managed three system landscapes (Dev, QA, Prod) in one single Sun (Solaris) machine • Performed client copies, import and export of clients, and client deletion 3. CCC (Customer Competence Center) project, PT Astra International, Jakarta, Indonesia. [12/97 - 12/98] The CCCs provide the interface between large customers (corporations) and SAP, and are the first local point of reference when questions relating to SAP R/3 software and implementation arise. As CCC basis team leader, was responsible for conducting regular meeting with all CCC basis team members, and sharing knowledge with each member. Since CCC PT Astra International was able to solve over 80% of the SAP problems in our corporation, we received Certification from SAP Walldorf. 4. PT. Astra Otoparts (Astra Component group), Jakarta, Indonesia. [6/97 - 9/97] As basis second level support, responsibilities include: • Fresh installation of SAP R/3 3.0F on Digital Unix 3.2G, upgraded Digital Unix 3.2C to 3.2G • SAP system administration: performance and tuning, database management • Performed basis configuration check 5. Corporate Human Resources/Financial Services, Jakarta, Indonesia. [3/97 - 12/97] As basis second level support, responsibilities include: • Fresh installation of SAP R/3 3.0A on Digital Unix 3.2C, upgraded SAP R/3 3.0A to 3.0C / 3.0F / 3.1G, upgraded Digital Unix 3.2C to 3.2G / 4.0A / 4.0B, upgraded the Oracle database 7.1.6 to 7.2.3 / 7.3.3 • Performed R/3 Add-On Installation, IS-IS Finances (Extended Treasury) F3.03, Upgraded IS-IS Finances F3.03 to F3.03/1 and F3.03/2 • Performed customer database copy from Corporate Finance to Corporate HR landscape, from HR-Prod to HR-QA machine • Performed SAP system administration, developed daily operation procedure • Configured distributed system in Production environment • Configured high availability system (clustering) with switch over DECsafe software 6. PT. Tjahja Sakti Motor (BMW Group), Jakarta, Indonesia. [12/96 - 3/97] As basis second level support, responsibilities include: • Fresh installation of SAP R/3 3.0A on Digital Unix 3.2C, upgraded SAP R/3 3.0A to 3.0C / 3.0D / 3.0E, upgraded Digital Unix 3.2C to 3.2G / 4.0A / 4.0B, upgraded the Oracle database 7.1.6 to 7.2.3 / 7.3.3 • Exported client from TRAC (Toyota Rent A Car) dev. to BMW dev. machine • Diagnosed and fine-tuned R/3 systems for performance problems 7. PT. Astra Daihatsu Motor (Daihatsu Group), Jakarta, Indonesia. [7/96 - 12/96] As basis second level support, responsibilities include: • Fresh installation of SAP R/3 3.0A on Digital Unix 3.2C, upgraded SAP R/3 3.0A to 3.0C / 3.0E / 3.0F, upgraded Digital Unix 3.2C to 3.2G 4 • Transported change request from development to quality assurance and production system • Applied OSS notes • Refreshed QA system with Production data • Performed 'Going Live Check' and make report to management 8. PT. Serasi Auto Raya (Toyota Rent A Car), Jakarta, Indonesia. [1/96 - 6/96] As basis team member, responsibilities include: • installation and upgrade of SAP R/3 2.2F to version 2.2G on Digital Unix 3.2c • installation and upgrade of SAP R/3 3.0A to version 3.0C on Digital Unix 3.2C, upgraded Digital Unix 3.2C to 3.2G • Performed client copies, import and export of clients, and client deletion • Installed and configured SAP printers • SAP System monitoring, performance tuning and threshold setting with CCMS TRAINING R/3 Courses Taken 2006: • SAP NetWeaver / BI and Portals 2006 Conference, March 26-29, Las Vegas, NV 2005: • SAP TechEd ’05, Sept 27-30, Boston, MA • SAP Admin Conference ’05, July 20-22, Orlando, FL • ADM200 (SAP Web AS Java Administration), May 2005, Chicago, IL 2004: • TEP10 (SAP Enterprise Portal Configuration and Operation), Sept 2004, Ottawa, Canada • RTBW35 (BW3.5 ramp up - workshop), August 2004, Newtown Square, PA • RDXI30 (XI 3.0 ramp up - delta workshop), June 2004, Dallas, TX < 2004: • BC305, BC315 SAP Australia, Melbourne, Australia • BC010, BC020, BC100, BC110, BC120, BC800 SAP Asia, Jakarta, Indonesia • SAP Overview, SAP Logistic, Business Transformation Overview, SAP Workshop IBM Singapore, Jakarta, Indonesia Other Courses Taken • Oracle RDBMS & Administer the Oracle Database I (DBA I) Oracle Indonesia, Jakarta, Indonesia • OSF/1 (Digital Unix) System Administration Digital Astra Nusantara, Jakarta, Indonesia EDUCATION Trisakti University (http://www.trisakti.ac.id), Jakarta, Indonesia BSc, Electrical Engineering, class of 1995. 5