Strategy Briefing Presentation Deck

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					 Microsoft Business Value Planning
             Services




Solution Vignettes
Software Company (SC) HR Cuts Cost, Reduces Risk by Improving Document Management

 SITUATION                             CURRENT STATE                                 A   F T E R

 SC HR develops employee               Manual document development
 handbooks containing compliance       processes and lack of central
 instructions and corporate policies   repositories led to:
                                         • Long development cycle
                                         • Reductions in productivity
                                         • Document errors
                                         • Document versioning issues

                                         3 Day Workshop Participants:
                                         HR process owner and 6 SMEs,
                  ?                              Value Prism

                                       FUTURE STATE                      R ESULTS
                                                                         After a short project using software
                                       The BVPS team proposed a
                                                                         SC owns, the solution should:
                                       SharePoint solution to:
                                                                          • Reduce handbook update cycle
                                        • Automate the handbook
                                                                            time from 38 days to 22 days
                                          development process
                                                                          • Cut 10 hours of labor time for
                                        • Manage document versions
                                                                            each handbook update
                                        • Publish final handbooks to a
           B   E F O R E                                                  • Reduce corporate-wide
                                          central location
                                                                            exposure to compliance risk



                                       Microsoft BVPS Drives Business Results.
Building Ser vices Company (BSC) HR Cuts Cost while Improving Employee Training

 SITUATION                            CURRENT STATE
                                                                                        A   F T E R
  BSC HR processes over 8,000         Manual training delivery and
  training requests for 117 courses   management processes led to:
  each year                            • Overburdened HR resources
                                       • High travel costs for training
                                       • Complex mix of platforms for
                                         creating and delivering training
                                         programs

                                        5 Day Workshop Participants:
                                       HR process owner and 11 SMEs,                        Output
                                                1 Consultant

                                      FUTURE STATE                          R ESULTS
                                       The BVPS team proposed a Office      The est. AUS$315K project using
               Output
                                       system solution to:                  software BSC already owns should:
                                         • Streamline training content        • Cut travel cost by 50% per year
           B   E F O R E                   creation and distribution          • Reduce total costs by AUS$2.33
                                         • Automate the training                million per year
                                           request/approval process           • Triple training capacity with
                                         • Enable remote training               existing resources



                                       Microsoft BVPS Drives Business Results.
Engineering Services Group (ESG) Avoids Additional Hiring by Automating Travel Processes

 SITUATION                      CURRENT STATE
                                                                                   A   F T E R
  ESG Corporate Services (CS)   Manual travel requests and itinerary
  processes over 4,000 travel   creation led to:
  requests each year              • Labor intensive process to
                                    schedule travel itineraries
                                  • Lack of integration with ERP
                                    requires manual data reentry
                                  • Errors requiring itinerary
                                    changes
                                    3 Day Workshop Participants:
                                   CS process owner and 13 SMEs,                       Output
                                              1 Consultant

                                FUTURE STATE                           R ESULTS
                                 The BVPS team proposed a              The solution using software ESG
              Output
                                 SharePoint solution to:               already owns should:
                                 • Provide web based electronic          • Increase CS capacity without
                                   forms for travel requests               new hire (hrs saved/yr = 1.5 FTE)
          B   E F O R E
                                                                         • Eliminate travel processing labor
                                 • Automate itinerary creation
                                                                           time (20 to 0 minutes)
                                 • Automate ERP interaction              • Eliminate ERP updating labor
                                 • Provide reporting & auditing            time (15 to 0 minutes)



                                  Microsoft BVPS Drives Business Results.
CCC Improves Safety Reporting, Cuts Cost, Lowers Compliance Risk

 SITUATION                           CURRENT STATE
                                                                                        A   F T E R
  Consolidated Container Company     Manual incident tracking and
  (CCC) tracks safety incidents to   reporting processes led to:
  maintain OSHA compliance             • Excessive labor time to capture
                                         incident information
                                       • Errors in incident tracking
                                       • Difficulty creating accurate OSHA
                                         mandated reports

                                       3 Day Workshop Participants:
                                       9 Plant Safety Reps and SMEs,                        Output
                                                 Three Will

                                     FUTURE STATE                            R ESULTS
                                      The BVPS team proposed a
              Output                  SharePoint Server solution to:         The 3 month project using
                                       • Consolidate data collection         software CCC already owns should:
                                         using SharePoint                      • Foster a safer workplace
          B   E F O R E
                                       • Automate report workflow              • Reduce reporting labor cost
                                         within SharePoint                     • Reduce insurance cost
                                       • Secure document and data              • Reduce regulatory risk
                                         repository



                                      Microsoft BVPS Drives Business Results.
Insurance Company (IC) Cuts Cost, Improves Performance with BI Solution

 SITUATION                             CURRENT STATE
                                                                                          A   F T E R
  IC tracks business metrics for use   Manual data collection and
  in executive performance             reporting processes led to:
  reporting                              • Excessive cycle and labor time to
                                           create monthly reports
                                         • Increased risk of stale or
                                           inaccurate data                               BI Solution
                                         • Inconsistent reports

                                         5 Day Workshop Participants:
                                          Process Owner and 12 SMEs,
                                                  1 Consultant
               ?
                                       FUTURE STATE                            R ESULTS
                                                                               The £140K project, using software
                                        The BVPS team proposed an              IC owns should deliver £400K in
                                        Office system BI solution to:          labor savings alone over 3 years,
                                         • Automate data collection            and should:
                                         • Automate report generation            • Save over 6,000 person hours
          B   E F O R E                  • Codify process to add new               each year (3 FTEs)
                                           metrics and indicators                • Provide more timely and
                                         • Provide drill-down into data            accurate reports
                                                                                 • Improve decision making


                                        Microsoft BVPS Drives Business Results.
State Department of Transportation (SDOT) IT Cuts Cost, Improves Business Agility

 SITUATION                         CURRENT STATE
                                                                                    A   F T E R

  The IT department at SDOT        The manual, ad hoc email driven
  resolves change requests (CRs)   process to collect CRs led to:
                                    • 20 hrs/wk to collate CRs and
                                      present in meetings
                                    • Inaccuracies & inconsistencies
                                      requiring additional follow-ups
                                    • Long cycle time to resolve CRs

                                      5 Day Workshop Participants:
                                       Process Owner and 4 SMEs,
                                                                                        Output
                                              1 Consultant

                                   FUTURE STATE                         R ESULTS
                                    The BVPS team proposed a            A 1 month project using software
               Output
                                    SharePoint & InfoPath solution      SDOT already owns should:
                                    to:                                  • Speed resolution of critical CRs
           B   E F O R E              • Standardize CR collection        • Increase business agility
                                      • Automate CR resolution           • Reduce CR processing labor
                                        process                            from 2,000 to 1,000 hrs/year
                                      • Automate Change Manage-
                                        ment (CM) meeting prep


                                    Microsoft BVPS Drives Business Results.
Healthcare Provider (HP) IT Cuts Cost, Enhances Project Management

 SITUATION                          CURRENT STATE
                                                                                     A   F T E R
  The HP IT department manages      The manual project reporting
  multiple ongoing IT improvement   processes led to:
  projects                           • Excess labor to create reports
                                     • Long reporting cycle times
                                     • No consolidation of reports
                                                                                     Project
                                     • Inaccurate or insufficient                   Portfolio
                                       decision support data

                                      5 Day Workshop Participants:
                                        Process Owner and SMEs,
                                                 Blackfin
              ?
                                    FUTURE STATE                         R ESULTS
                                     The BVPS team proposed a            The 2 month, $160K project using
                                     SharePoint Server solution to:      software HP owns should:
                                      • Create a Project Status Portal     • Reduce labor effort by
                                        collating project data               $417K per year
                                      • Provide collaboration portal       • Increase accuracy of reports
         B   E F O R E
                                      • Link project data to KPIs          • Provide better data to enhance
                                      • Provide decision support             capital budgeting




                                     Microsoft BVPS Drives Business Results.
Equipment Manufacturer (EM) Cuts Cost, Enhances Management Decision Making

 SITUATION                             CURRENT STATE
                                                                                          A   F T E R
  EM management creates weekly         Manual and unprotected report
  financial status reports including   creation/dissemination led to:
  KPIs                                   • Excessive labor time
                                         • Lack of process scalability
                                         • Risk of accidental disclosure of
                                           proprietary financial data
                                         • Lack of retention of past reports

                                         5 Day Workshop Participants:
                                          Process Owner and 9 SMEs,
                                                                                              Output
                                                 1 Consultant

                                       FUTURE STATE                            R ESULTS
                                                                               The 3 week, $24K project using
                                        The BVPS team proposed a
               Output                                                          software EM owns should:
                                        SharePoint Server solution to:
                                                                                 • Reduce annual labor hours by
                                         • Automate financial status
           B   E F O R E
                                                                                   215 hours
                                           report creation
                                                                                 • Provide a channel for KPI
                                         • Provide a common, secure
                                                                                   publication
                                           location for financial status
                                                                                 • Improve data visibility and
                                           reports
                                                                                   decision making



                                        Microsoft BVPS Drives Business Results.
Healthcare Company (HC) Improves Records Management, Mitigates Legal Risk, Cuts Cost

 SITUATION                        CURRENT STATE
                                                                                   A   F T E R
  HC creates content to advise    Manual content management
  consumers on health decisions   processes led to:
                                   • Excessive labor costs
                                   • Inconsistent archiving
                                   • Risk of record mismanagement
                                   • Increased legal risk


                                    3 Day Workshop Participants:
                                      Process Owner and SMEs,
                                                                                       Output
                                               Blackfin

                                  FUTURE STATE                         R ESULTS
                                  The BVPS team proposed a
              Output                                                   The project using software HC
                                  SharePoint Server solution to:
                                                                       already owns should:
                                  • Centrally manage record
                                                                         • Reduce record versions by 90%
          B   E F O R E             creation, archival and disposal
                                                                         • Reduce review cycle time by 50%
                                  • Automate record workflows
                                                                         • Reduce legal risk from record
                                  • Apply policies and access rights
                                    at record creation                     mismanagement




                                   Microsoft BVPS Drives Business Results.
Body and Home Products Retailer Cuts Cost, Enhances Sales Reporting

 SITUATION                         CURRENT STATE
                                                                                   A   F T E R
  Company management               Manual communication and
  communicates with stores in 40   reporting processes led to:
  countries worldwide                • Excessive work to find
                                       up-to-date information
                                     • Redundant communications
                                     • Ad hoc reporting requiring
                                       follow-up work and validation

                                     3 Day Workshop Participants:
                                       Process Owner and SMEs,
                                                                                       Output
                                                KMA

                                   FUTURE STATE                        R ESULTS
                                    The BVPS team proposed a           The 5.5 month project using
               Output
                                    SharePoint Server Solution to:     software the company already
                                     • Centralize policies, forms      owned should:
           B   E F O R E               procedures, and calendars         • Provide a centralized repository
                                     • Automate sales reporting            for documents
                                     • Provide a forum to resolve        • Provide better visibility into
                                       issues and spread ideas             sales performance




                                    Microsoft BVPS Drives Business Results.
Atlanta FD Enhances Resource Allocation, Improves Public Safety

 SITUATION                         CURRENT STATE
                                                                                       A   F T E R
  Atlanta’s Fire Department must   Manual email and phone based
  manage resource levels across    resource allocation led to:
  dozens of stations                 • Delays staffing stations
                                     • Excessive labor time
                                     • Risk of allocation errors
                                     • Reliance on multiple disparate IT
                                       systems

                                     5 Day Workshop Participants:
                                      Process Owner and 3 SMEs,
                                                BAC

                                   FUTURE STATE                            R ESULTS
                                                                           The 6 month project using
                                    The BVPS team proposed a               software that AFD owns should:
                                    SharePoint Server Solution to:
                                                                             • Drastically improve resource
                                     • Centralize resource planning            allocation among stations
                                       documents
                                                                             • Reduce process labor time
          B   E F O R E              • Automate workflow to move
                                                                             • Improve public safety
                                       resources between stations
                                                                             • Improve firefighter morale



                                    Microsoft BVPS Drives Business Results.
Phone Company (PC) Automates Proposals, Increases Sales while Cutting Cost

 SITUATION                          CURRENT STATE
                                                                                      A   F T E R
  PC’s consulting group prepares    The manual proposal generation
  hundreds of proposals each year   process led to:
                                     • Incorrect or out of date résumés
                                       added to proposals
                                     • Excess proposal labor time
                                     • Long proposal cycle time
                                     • Lost Sales

                                      5 Day Workshop Participants:
                                      Process Owner and 11 SMEs,
                                              Value Prism

                                    FUTURE STATE                          R ESULTS
                                                                          The 1.5 month project using
                                     The BVPS team proposed a
                                                                          software PC owns should:
                                     SharePoint Server Solution to:
                                                                            • Reduce proposal cycle time
                                      • Centralize location for all
                                                                              from 144 hours to 50 hours
                                        résumés
                                                                            • Reduce proposal work time
          B   E F O R E               • Automate proposal
                                                                              from 71 to 33 hours
                                        generation
                                                                            • Help drive more business
                                      • Automate résumé updating



                                     Microsoft BVPS Drives Business Results.
                                                                                               Company
Vignette Title
                                                                                                 Logo
S ITUATION                           C URRENT S TATE
                                                                                     A   F T E R
 Short description of situation      Short Description of current state
                                     led to:
                                       • Pain 1
                                       • Pain 2
                                       • Pain 3
                                       • Pain 4


                                        After Template
                                   Vignette X Day
                                           BVPS Workshop
                      Please delete this text box, complete all slide sections,Output
                             and complete speaker’s notes sections.
                                    F UTURE S TATE                  RESULTS
                                      Short description of future
                                      state to:                           •   Solution Cost/Time
                                        • Improvement 1                   •   Result 1
             Output
                                        • Improvement 2                   •   Result 2
                                        • Improvement 3                   •   Result 3
         B   E F O R E
                                        • Improvement 4




                                  Microsoft BVPS Drives Business Results.

				
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posted:8/9/2011
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