Steven C. Wilson educates businesses, and organizations on the best and brightest strategies,
methods and tools available to all those interested in improving quality and business process
excellence within their companies.
Steven C. Wilson founded Wilson Consulting and Training Services, Inc (WCTS, Inc) as a process
improvement consulting firm. Wilson has over 20 years of experience applying quality improvement
tools, methodologies, and principles in a variety of industries that include automotive, healthcare,
logistics, distribution, education, and numerous manufacturing venues. He has dedicated himself to the
cause by training/coaching over 500 Six Sigma practitioners in over 70 companies with an emphasis on
getting results. Wilson possesses a very engaging style of leadership, training and consulting, and
provides an experienced eye for companies on the road to organizational improvement.
Wilson’s extensive project experience includes work with Union Pacific, MercyCare Community
Physicians, Heinz, John Deere, Pepperidge Farms, Rockwell Collins, University of Iowa Clinics, Oral B,
General Mills, Proctor and Gamble, International Paper, and many others.
Wilson has served as Chair on the Iowa Quality Center Advisory Council, is an ASQ Certified Black
Belt, and is an active member in several community based organizations.
In 2004 he added MasterWay Audio to the business and began producing professional voice over
narration for commercial projects as well as for organizational training and development departments. In
the spring of 2008 he took his passions for operational excellence and voice work and created Quality
Conversations, an internet based radio program dedicated to the discussion of “all things
quality”. Currently the program is heard in over 35 countries.
“I first met Steve Wilson when he was the Master of Ceremonies for the 2010 iSixSigma Live!
Conference held in Miami. He was very professional and was still easy to engage in conversation. Since
that first meeting Steve and I have worked on two radio interviews. He is very skilled in putting the
interviewee at ease He creates an atmosphere that is relaxed and allows the person to participate in the
conversation in a very natural way. Steve has also worked with my associates and friends in various other
countries. He has had no problem establishing that same rapport regardless of location or culture. I have
truly enjoyed working on projects with Steve and highly recommend his work.” June 23, 2010
Top qualities: Great Results, Personable, Creative
“Steve is an excellent facilitator, meeting MC, and quality practitioner. I’ve had the pleasure of
participating on Steve’s Quality Radio program and his insightful questioning and in-depth knowledge of
Lean Six Sigma made for an outstanding radio program.” June 20, 2010
Robert Crescenzi, President, Business Excellence Leaders
Wilson Consulting and Training Services, Inc.
195 N. Mentzer Rd Robins, IA 52328
Ph: 319-310-3019 Fax: 319-832-1401 www.stevencwilson.com