Docstoc

MANAGING DIFFICULT SITUATIONS

Document Sample
MANAGING DIFFICULT SITUATIONS Powered By Docstoc
					             



 




     MANAGING DIFFICULT SITUATIONS
     This one-day workshop provides non-counsellors with basic skills to assist people dealing with problems or

     difficult situations. It introduces a variety of methods, from non-judgmental listening to referral to appropriate

     agencies. It also explores some of the personal issues participants may face when helping others.

    What you will learn:

               How to identify a problem

               How to respond to difficult situations and/or strong emotions

               How to deal with particular personalities or scenarios

               When and how to refer

               How to maintain personal and professional boundaries

    Who is this course for?

    This course is for people with no counselling experience, who find that at times, they are required to deal with

    people in distress, or people with challenging behaviours.

Your trainer: Denise Warner Bachelor of Counselling. Diploma Individual, Couple and Family Therapy, Cert

Holistic Counselling

Denise Warner is a Family Therapist with a Bachelors Degree in Counselling. She also holds a Diploma in
Individual, Couple and Family Therapy and Certificates in Holistic Counselling. Denise also has completed a
course in Clinical Supervision, the Certificate IV TAA and Working Therapeutically with Post-Separated Families
and Working Therapeutically Children from Post-Separated Families. Denise has also run personal development
courses with groups and individuals. Denise has been training with IFP since 2006.

Testimonials
‘Very helpful ‘            ‘Great resource and knowledge ‘           ‘ Excellent’

Time: 9:30am to 4:30pm          Cost: $198 To register go to www.ifp.nsw.edu.au or call 02 8830 0755

Dates 2011:
ACC7 Thursday 7 April ( Umina SLSC) 509 Ocean Beach Road, Umina 2257
ACC16a Friday 5 August at Parramatta           ACC18 Friday 23 September ( Parramatta)
ACC21 Monday 5 December ( Parramatta)

				
DOCUMENT INFO